@cognigy/rest-api-client 4.96.0 → 4.97.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (87) hide show
  1. package/CHANGELOG.md +3 -3
  2. package/build/apigroups/ManagementAPIGroup_2_0.js +2 -1
  3. package/build/apigroups/ResourcesAPIGroup_2_0.js +9 -0
  4. package/build/authentication/AuthenticationAPI.js +6 -1
  5. package/build/authentication/JWT/IJwtTokenAuthentication.js +3 -0
  6. package/build/authentication/JWT/JwtTokenAuthentication.js +22 -0
  7. package/build/shared/charts/descriptors/allFields.js +6 -0
  8. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/index.js +6 -2
  9. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/openAICompatibleProviderConnection.js +11 -0
  10. package/build/shared/charts/descriptors/connectionNodes/speechProviders/deepgramSpeechProviderConnection.js +11 -0
  11. package/build/shared/charts/descriptors/connectionNodes/speechProviders/index.js +2 -0
  12. package/build/shared/charts/descriptors/index.js +6 -0
  13. package/build/shared/charts/descriptors/knowledgeSearch/searchExtractOutput.js +5 -1
  14. package/build/shared/charts/descriptors/message/question/question.js +21 -13
  15. package/build/shared/charts/descriptors/message/say.js +25 -2
  16. package/build/shared/charts/descriptors/service/GPTPrompt.js +1 -1
  17. package/build/shared/charts/descriptors/service/aiAgent/aiAgentJob.js +40 -28
  18. package/build/shared/charts/descriptors/service/checkAgentAvailability.js +63 -3
  19. package/build/shared/charts/descriptors/service/handoverConnections.js +51 -0
  20. package/build/shared/charts/descriptors/service/handoverV2.js +124 -64
  21. package/build/shared/charts/descriptors/service/index.js +8 -1
  22. package/build/shared/interfaces/generativeAI/IGenerativeAIModels.js +2 -0
  23. package/build/shared/interfaces/handover.js +74 -10
  24. package/build/shared/interfaces/handoverProviders.js +23 -0
  25. package/build/shared/interfaces/messageAPI/handover.js +22 -2
  26. package/build/shared/interfaces/resources/IExternalModel.js +3 -0
  27. package/build/shared/interfaces/resources/IHandoverProvider.js +3 -0
  28. package/build/shared/interfaces/resources/ILargeLanguageModel.js +13 -2
  29. package/build/shared/interfaces/resources/INodeDescriptorSet.js +9 -5
  30. package/build/shared/interfaces/resources/TResourceType.js +6 -0
  31. package/build/shared/interfaces/resources/settings/IAudioPreviewSettings.js +8 -2
  32. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/ICreateHandoverProviderRest_2_0.js +3 -0
  33. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IDeleteHandoverProviderRest_2_0.js +3 -0
  34. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IHandoverProvider_2_0.js +3 -0
  35. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IHandoverService_2_0.js +3 -0
  36. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IIndexHandoverProvidersRest_2_0.js +3 -0
  37. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IIndexHandoverServicesRest_2_0.js +3 -0
  38. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IReadHandoverProviderRest_2_0.js +3 -0
  39. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IUpdateHandoverProviderRest_2_0.js +3 -0
  40. package/build/shared/interfaces/restAPI/resources/handoverProvider/v2.0/index.js +3 -0
  41. package/build/shared/interfaces/security/IPermission.js +2 -0
  42. package/build/shared/interfaces/security/IRole.js +2 -0
  43. package/build/shared/interfaces/security/index.js +1 -1
  44. package/dist/esm/apigroups/ManagementAPIGroup_2_0.js +2 -1
  45. package/dist/esm/apigroups/ResourcesAPIGroup_2_0.js +9 -0
  46. package/dist/esm/authentication/AuthenticationAPI.js +6 -1
  47. package/dist/esm/authentication/JWT/IJwtTokenAuthentication.js +2 -0
  48. package/dist/esm/authentication/JWT/JwtTokenAuthentication.js +21 -0
  49. package/dist/esm/shared/charts/descriptors/allFields.js +6 -0
  50. package/dist/esm/shared/charts/descriptors/connectionNodes/generativeAIProviders/index.js +4 -1
  51. package/dist/esm/shared/charts/descriptors/connectionNodes/generativeAIProviders/openAICompatibleProviderConnection.js +8 -0
  52. package/dist/esm/shared/charts/descriptors/connectionNodes/speechProviders/deepgramSpeechProviderConnection.js +8 -0
  53. package/dist/esm/shared/charts/descriptors/connectionNodes/speechProviders/index.js +2 -0
  54. package/dist/esm/shared/charts/descriptors/index.js +7 -1
  55. package/dist/esm/shared/charts/descriptors/knowledgeSearch/searchExtractOutput.js +5 -1
  56. package/dist/esm/shared/charts/descriptors/message/question/question.js +21 -13
  57. package/dist/esm/shared/charts/descriptors/message/say.js +25 -2
  58. package/dist/esm/shared/charts/descriptors/service/GPTPrompt.js +1 -1
  59. package/dist/esm/shared/charts/descriptors/service/aiAgent/aiAgentJob.js +40 -28
  60. package/dist/esm/shared/charts/descriptors/service/checkAgentAvailability.js +63 -3
  61. package/dist/esm/shared/charts/descriptors/service/handoverConnections.js +48 -0
  62. package/dist/esm/shared/charts/descriptors/service/handoverV2.js +124 -64
  63. package/dist/esm/shared/charts/descriptors/service/index.js +1 -0
  64. package/dist/esm/shared/interfaces/generativeAI/IGenerativeAIModels.js +2 -0
  65. package/dist/esm/shared/interfaces/handover.js +73 -9
  66. package/dist/esm/shared/interfaces/handoverProviders.js +20 -0
  67. package/dist/esm/shared/interfaces/messageAPI/handover.js +22 -2
  68. package/dist/esm/shared/interfaces/resources/IExternalModel.js +2 -0
  69. package/dist/esm/shared/interfaces/resources/IHandoverProvider.js +2 -0
  70. package/dist/esm/shared/interfaces/resources/ILargeLanguageModel.js +12 -1
  71. package/dist/esm/shared/interfaces/resources/INodeDescriptorSet.js +9 -5
  72. package/dist/esm/shared/interfaces/resources/TResourceType.js +6 -0
  73. package/dist/esm/shared/interfaces/resources/settings/IAudioPreviewSettings.js +8 -2
  74. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/ICreateHandoverProviderRest_2_0.js +2 -0
  75. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IDeleteHandoverProviderRest_2_0.js +2 -0
  76. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IHandoverProvider_2_0.js +2 -0
  77. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IHandoverService_2_0.js +2 -0
  78. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IIndexHandoverProvidersRest_2_0.js +2 -0
  79. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IIndexHandoverServicesRest_2_0.js +2 -0
  80. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IReadHandoverProviderRest_2_0.js +2 -0
  81. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/IUpdateHandoverProviderRest_2_0.js +2 -0
  82. package/dist/esm/shared/interfaces/restAPI/resources/handoverProvider/v2.0/index.js +2 -0
  83. package/dist/esm/shared/interfaces/security/IPermission.js +2 -0
  84. package/dist/esm/shared/interfaces/security/IRole.js +2 -0
  85. package/dist/esm/shared/interfaces/security/index.js +1 -1
  86. package/package.json +1 -1
  87. package/types/index.d.ts +546 -19
@@ -0,0 +1,48 @@
1
+ export const LIVE_AGENT_CONNECTION = {
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+ type: "live_agent",
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+ label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__LIVE_AGENT_CONNECTION_AUTHENTICATION__LABEL",
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+ fields: [
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+ { fieldName: "apiKey", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__LIVE_AGENT__API_KEY__LABEL" }
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+ ]
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+ };
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+ export const RINGCENTRAL_ENGAGE_CONNECTION = {
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+ type: "ringcentral_engage",
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+ label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__RINGCENTRAL_ENGAGE_CONNECTION_AUTHENTICATION__LABEL",
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+ fields: [
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+ { fieldName: "webhookSecret", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__RINGCENTRAL_ENGAGE__WEBHOOK_SECRET__LABEL" },
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+ { fieldName: "realtimeAccessToken", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__RINGCENTRAL_ENGAGE__REALTIME_ACCESS_TOKEN__LABEL" },
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+ { fieldName: "apiAccessToken", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__RINGCENTRAL_ENGAGE__API_ACCESS_TOKEN__LABEL" }
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+ ]
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+ };
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+ export const CHATWOOT_CONNECTION = {
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+ type: "chatwoot",
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+ label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__CHATWOOT_CONNECTION_AUTHENTICATION__LABEL",
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+ fields: [
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+ { fieldName: "apiKey", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__CHATWOOT__API_KEY__LABEL" }
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+ ]
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+ };
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+ export const EIGHT_BY_EIGHT_CONNECTION = {
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+ type: "eight_by_eight",
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+ label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__EIGHTBYEIGHT_CONNECTION_AUTHENTICATION__LABEL",
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+ fields: [
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+ { fieldName: "apiAccessToken", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__EIGHTBYEIGHT__API_ACCESS_TOKEN__LABEL" }
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+ ]
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+ };
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+ export const GENESYS_CLOUD_CONNECTION = {
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+ type: "genesys_cloud",
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+ label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__GENESYS_CLOUD_CONNECTION_AUTHENTICATION__LABEL",
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+ fields: [
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+ { fieldName: "clientId", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__GENESYS_CLOUD__CLIENT_ID__LABEL" },
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+ { fieldName: "clientSecret", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__GENESYS_CLOUD__CLIENT_SECRET__LABEL" },
37
+ ]
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+ };
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+ export const GENESYS_CLOUD_CONNECTION_OM = {
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+ type: "genesys_cloud_om",
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+ label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__GENESYS_CLOUD_CONNECTION_AUTHENTICATION__LABEL",
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+ fields: [
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+ { fieldName: "clientId", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__GENESYS_CLOUD__CLIENT_ID__LABEL" },
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+ { fieldName: "clientSecret", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__GENESYS_CLOUD__CLIENT_SECRET__LABEL" },
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+ { fieldName: "webhookSecret", label: "UI__HANDOVER_PROVIDER_EDITOR__HANDOVER_FORM__GENESYS_CLOUD__WEBHOOK_SECRET__LABEL" }
46
+ ]
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+ };
48
+ //# sourceMappingURL=handoverConnections.js.map
@@ -69,6 +69,26 @@ export const HANDOVER_V2 = createNodeDescriptor({
69
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  label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SEND_RESOLVE_EVENT__LABEL",
70
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  defaultValue: true,
71
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  },
72
+ {
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+ key: "handoverProvider",
74
+ label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__HANDOVER_PROVIDER__LABEL",
75
+ type: "handoverProvider",
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+ description: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__HANDOVER_PROVIDER__DESCRIPTION",
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+ defaultValue: "legacyEndpoint",
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+ params: {
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+ required: true,
80
+ },
81
+ },
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+ {
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+ key: "handoverProviderConfig",
84
+ label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__HANDOVER_PROVIDER__LABEL",
85
+ type: "json",
86
+ description: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__HANDOVER_PROVIDER__DESCRIPTION",
87
+ defaultValue: {},
88
+ params: {
89
+ required: true,
90
+ },
91
+ },
72
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  {
73
93
  key: COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.LIVE_AGENT_INBOX_ID,
74
94
  type: "cognigyText",
@@ -163,33 +183,6 @@ export const HANDOVER_V2 = createNodeDescriptor({
163
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  description: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SALES_FORCE_PERCHAT_DETAILS__DESCRIPTION",
164
184
  defaultValue: "[]",
165
185
  },
166
- {
167
- key: "sendTranscriptAsFirstMessageMIAW",
168
- type: "toggle",
169
- label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SEND_TRANSCRIPT_AS_FIRST_MESSAGE__LABEL",
170
- description: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SEND_TRANSCRIPT_AS_FIRST_MESSAGE__DESCRIPTION",
171
- defaultValue: false,
172
- },
173
- {
174
- key: "buttonIdMIAW",
175
- type: "cognigyText",
176
- label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__BUTTON_ID__LABEL",
177
- description: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__BUTTON_ID__DESCRIPTION",
178
- },
179
- {
180
- key: "salesforcePrechatEntitiesMIAW",
181
- type: "json",
182
- label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SALES_FORCE_PERCHAT_ENTITIES__LABEL",
183
- description: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SALES_FORCE_PERCHAT_ENTITIES__DESCRIPTION",
184
- defaultValue: "[]",
185
- },
186
- {
187
- key: "salesforcePrechatDetailsMIAW",
188
- label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SALES_FORCE_PERCHAT_DETAILS__LABEL",
189
- type: "json",
190
- description: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__FIELDS__SALES_FORCE_PERCHAT_DETAILS__DESCRIPTION",
191
- defaultValue: "[]",
192
- },
193
186
  {
194
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  key: "genesysLanguage",
195
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  type: "cognigyText",
@@ -426,6 +419,42 @@ export const HANDOVER_V2 = createNodeDescriptor({
426
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  COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ENABLE_HANDOVER_CONNECT_MESSAGE,
427
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  COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ENABLE_HANDOVER_DISCONNECT_MESSAGE,
428
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  ],
422
+ condition: {
423
+ or: [
424
+ {
425
+ key: "handoverProvider",
426
+ value: "legacyEndpoint"
427
+ },
428
+ {
429
+ key: "handoverProvider",
430
+ // @ts-ignore
431
+ value: null
432
+ }
433
+ ]
434
+ }
435
+ },
436
+ {
437
+ key: "eightByEightSettings",
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+ label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__SECTIONS__EIGHT_BY_EIGHT_SETTINGS__LABEL",
439
+ defaultCollapsed: true,
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+ fields: [
441
+ "eightByEightChannelId",
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+ "eightByEightQueueId",
443
+ "eightByEightJSONProps"
444
+ ],
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+ condition: {
446
+ or: [
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+ {
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+ key: "handoverProvider",
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+ value: "legacyEndpoint"
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+ },
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+ {
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+ key: "handoverProvider",
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+ // @ts-ignore
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+ value: null
455
+ }
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+ ]
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+ }
429
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  },
430
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  {
431
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  key: "chatwootSettings",
@@ -433,7 +462,43 @@ export const HANDOVER_V2 = createNodeDescriptor({
433
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  defaultCollapsed: true,
434
463
  fields: [
435
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  "chatwootInboxId",
436
- ]
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+ ],
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+ condition: {
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+ or: [
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+ {
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+ key: "handoverProvider",
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+ value: "legacyEndpoint"
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+ },
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+ {
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+ key: "handoverProvider",
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+ // @ts-ignore
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+ value: null
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+ }
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+ ]
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+ }
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+ },
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+ {
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+ key: "ringCentralEngageSettings",
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+ label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__SECTIONS__RING_CENTRAL_ENGAGE_SETTINGS__LABEL",
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+ defaultCollapsed: true,
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+ fields: [
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+ "additionalCategoryIds",
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+ "enableHandoverConnectMessageRingCentralEngage",
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+ "enableHandoverDisconnectMessageRingCentralEngage",
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+ ],
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+ condition: {
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+ or: [
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+ {
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+ key: "handoverProvider",
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+ value: "legacyEndpoint"
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+ },
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+ {
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+ key: "handoverProvider",
497
+ // @ts-ignore
498
+ value: null
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+ }
500
+ ]
501
+ }
437
502
  },
438
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  {
439
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  key: "salesforceSettings",
@@ -444,18 +509,20 @@ export const HANDOVER_V2 = createNodeDescriptor({
444
509
  "buttonId",
445
510
  "salesforcePrechatEntities",
446
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  "salesforcePrechatDetails"
447
- ]
448
- },
449
- {
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- key: "salesforceMIAWSettings",
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- label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__SECTIONS__SALES_FORCE_MIAW_SETTINGS__LABEL",
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- defaultCollapsed: true,
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- fields: [
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- "sendTranscriptAsFirstMessageMIAW",
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- "buttonIdMIAW",
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- "salesforcePrechatEntitiesMIAW",
457
- "salesforcePrechatDetailsMIAW"
458
- ]
512
+ ],
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+ condition: {
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+ or: [
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+ {
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+ key: "handoverProvider",
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+ value: "legacyEndpoint"
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+ },
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+ {
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+ key: "handoverProvider",
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+ // @ts-ignore
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+ value: null
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+ }
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+ ]
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+ }
459
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  },
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  {
461
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  key: "genesysSettings",
@@ -468,27 +535,20 @@ export const HANDOVER_V2 = createNodeDescriptor({
468
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  "genesysCustomAttributes",
469
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  "enableHandoverConnectMessageGenesys",
470
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  "enableHandoverDisconnectMessageGenesys",
471
- ]
472
- },
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- {
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- key: "eightByEightSettings",
475
- label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__SECTIONS__EIGHT_BY_EIGHT_SETTINGS__LABEL",
476
- defaultCollapsed: true,
477
- fields: [
478
- "eightByEightChannelId",
479
- "eightByEightQueueId",
480
- "eightByEightJSONProps"
481
- ]
482
- },
483
- {
484
- key: "ringCentralEngageSettings",
485
- label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AGENT__SECTIONS__RING_CENTRAL_ENGAGE_SETTINGS__LABEL",
486
- defaultCollapsed: true,
487
- fields: [
488
- "additionalCategoryIds",
489
- "enableHandoverConnectMessageRingCentralEngage",
490
- "enableHandoverDisconnectMessageRingCentralEngage",
491
- ]
538
+ ],
539
+ condition: {
540
+ or: [
541
+ {
542
+ key: "handoverProvider",
543
+ value: "legacyEndpoint"
544
+ },
545
+ {
546
+ key: "handoverProvider",
547
+ // @ts-ignore
548
+ value: null
549
+ }
550
+ ]
551
+ }
492
552
  },
493
553
  {
494
554
  key: "eventSettings",
@@ -501,10 +561,9 @@ export const HANDOVER_V2 = createNodeDescriptor({
501
561
  }
502
562
  ],
503
563
  form: [
564
+ { type: "field", key: "handoverProvider" },
504
565
  { type: "field", key: "text" },
505
566
  { type: "field", key: "repeatHandoverMessage" },
506
- { type: "section", key: "cancelSettings" },
507
- { type: "section", key: "resolveOptions" },
508
567
  // only render this field if "live agent" is enabled
509
568
  process.env.FEATURE_USE_COGNIGY_LIVE_AGENT === "true" && {
510
569
  type: "section",
@@ -512,10 +571,11 @@ export const HANDOVER_V2 = createNodeDescriptor({
512
571
  },
513
572
  { type: "section", key: "chatwootSettings" },
514
573
  { type: "section", key: "salesforceSettings" },
515
- process.env.FEATURE_USE_SALESFORCE_MIAW === "true" && { type: "section", key: "salesforceMIAWSettings" },
516
574
  { type: "section", key: "genesysSettings" },
517
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  { type: "section", key: "eightByEightSettings" },
518
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  { type: "section", key: "ringCentralEngageSettings" },
577
+ { type: "section", key: "cancelSettings" },
578
+ { type: "section", key: "resolveOptions" },
519
579
  { type: "section", key: "eventSettings" },
520
580
  ]
521
581
  .filter(element => !!element),
@@ -21,4 +21,5 @@ export { AI_AGENT_JOB_DEFAULT } from "./aiAgent/aiAgentJobDefault";
21
21
  export { AI_AGENT_JOB_TOOL } from "./aiAgent/aiAgentJobTool";
22
22
  export { AI_AGENT_TOOL_ANSWER } from "./aiAgent/aiAgentToolAnswer";
23
23
  export { AI_AGENT_HANDOVER } from "./aiAgent/aiAgentHandover";
24
+ export { LIVE_AGENT_CONNECTION, RINGCENTRAL_ENGAGE_CONNECTION, CHATWOOT_CONNECTION, EIGHT_BY_EIGHT_CONNECTION, GENESYS_CLOUD_CONNECTION, GENESYS_CLOUD_CONNECTION_OM } from "./handoverConnections";
24
25
  //# sourceMappingURL=index.js.map
@@ -37,6 +37,7 @@ export const generativeAIModels = [
37
37
  export const generativeAIProviders = [
38
38
  "azureOpenAI",
39
39
  "openAI",
40
+ "openAICompatible",
40
41
  "alephAlpha",
41
42
  "anthropic",
42
43
  "googleVertexAI",
@@ -46,6 +47,7 @@ export const generativeAIProviders = [
46
47
  export const generativeAIProvidersLabels = {
47
48
  "azureOpenAI": "Azure OpenAI",
48
49
  "openAI": "OpenAI",
50
+ "openAICompatible": "OpenAI Compatible",
49
51
  "alephAlpha": "Aleph Alpha",
50
52
  "anthropic": "Anthropic",
51
53
  "googleVertexAI": "Google Vertex AI",
@@ -2,6 +2,7 @@ export const externalHandoverProviders = [
2
2
  "rce",
3
3
  "chatwoot",
4
4
  "salesforce",
5
+ "salesforceMIAW",
5
6
  "liveAgent",
6
7
  "genesysCloud",
7
8
  "genesysCloudOM",
@@ -38,6 +39,7 @@ export const handoverSettingsSchema = {
38
39
  "cognigy",
39
40
  "rce",
40
41
  "salesforce",
42
+ "salesforceMIAW",
41
43
  "liveAgent",
42
44
  "genesysCloud",
43
45
  "genesysCloudOM",
@@ -80,7 +82,15 @@ export const handoverSettingsSchema = {
80
82
  queue: { type: "string" },
81
83
  queueId: { type: "string" },
82
84
  sendProfile: { type: "boolean" },
83
- sessionDuration: { type: "number" }
85
+ sessionDuration: { type: "number" },
86
+ esDeveloperName: { type: "string" },
87
+ capabilitiesVersion: { type: "string" },
88
+ rceConnection: { type: "string" },
89
+ eightByEightConnection: { type: "string" },
90
+ chatwootConnection: { type: "string" },
91
+ liveAgentConnection: { type: "string" },
92
+ genesysCloudConnection: { type: "string" },
93
+ genesysCloudOMConnection: { type: "string" }
84
94
  }
85
95
  }
86
96
  ]
@@ -130,6 +140,8 @@ export const foreignSessionDataSchema = {
130
140
  integrationId: { type: "string" },
131
141
  conversationId: { type: "string" },
132
142
  clientPollTimeout: { type: "number" },
143
+ accessToken: { type: "string" },
144
+ lastEventId: { type: "string" },
133
145
  }
134
146
  };
135
147
  export const rceSettingsSchema = {
@@ -137,12 +149,9 @@ export const rceSettingsSchema = {
137
149
  "type": "object",
138
150
  "additionalProperties": false,
139
151
  "required": [
140
- "apiAccessToken",
141
152
  "baseApiUrl",
142
153
  "forwardOnlyHandoverConversations",
143
- "realtimeAccessToken",
144
154
  "realtimeEndpointUrl",
145
- "webhookSecret",
146
155
  "agentCategoryId",
147
156
  "botCategoryId"
148
157
  ],
@@ -175,6 +184,10 @@ export const rceSettingsSchema = {
175
184
  },
176
185
  "botCategoryId": {
177
186
  "type": "string"
187
+ },
188
+ // TODO: add as required once we have migrated all providers to the new connection ids
189
+ "rceConnection": {
190
+ "type": "string"
178
191
  }
179
192
  }
180
193
  };
@@ -184,7 +197,6 @@ export const eightByEightSettingsSchema = {
184
197
  "additionalProperties": false,
185
198
  "required": [
186
199
  "baseUrl",
187
- "apiKey",
188
200
  "apiTenant"
189
201
  ],
190
202
  "properties": {
@@ -202,6 +214,10 @@ export const eightByEightSettingsSchema = {
202
214
  "forwardOnlyHandoverConversations": {
203
215
  "type": "boolean"
204
216
  },
217
+ // TODO: add as required once we have migrated all providers to the new connection ids
218
+ "eightByEightConnection": {
219
+ "type": "string"
220
+ }
205
221
  }
206
222
  };
207
223
  export const queueUpdateOptionsSchema = {
@@ -271,12 +287,12 @@ export const chatwootSettingsSchema = {
271
287
  required: [
272
288
  "baseUrl",
273
289
  "accountId",
274
- "apiKey",
275
290
  ],
276
291
  properties: {
277
292
  accountId: {
278
293
  type: "string"
279
294
  },
295
+ // TODO: remove once we have migrated all providers to the new connection ids
280
296
  apiKey: {
281
297
  type: "string"
282
298
  },
@@ -290,6 +306,10 @@ export const chatwootSettingsSchema = {
290
306
  forwardOnlyHandoverConversations: {
291
307
  "type": "boolean",
292
308
  },
309
+ // TODO: add as required once we have migrated all providers to the new connection ids
310
+ chatwootConnection: {
311
+ "type": "string"
312
+ }
293
313
  }
294
314
  };
295
315
  export const salesforceSettingsSchema = {
@@ -328,6 +348,38 @@ export const salesforceSettingsSchema = {
328
348
  },
329
349
  }
330
350
  };
351
+ export const salesforceMIAWSettingsSchema = {
352
+ title: "salesforceMIAWSettingsSchema",
353
+ type: "object",
354
+ additionalProperties: false,
355
+ required: [
356
+ "baseUrl",
357
+ "capabilitiesVersion",
358
+ "organizationId",
359
+ "esDeveloperName"
360
+ ],
361
+ properties: {
362
+ baseUrl: {
363
+ type: "string",
364
+ format: "url"
365
+ },
366
+ capabilitiesVersion: {
367
+ type: "string"
368
+ },
369
+ organizationId: {
370
+ type: "string",
371
+ },
372
+ esDeveloperName: {
373
+ type: "string",
374
+ },
375
+ forwardOnlyHandoverConversations: {
376
+ "type": "boolean",
377
+ },
378
+ forwardUnknownEventsToFlow: {
379
+ type: "boolean"
380
+ }
381
+ }
382
+ };
331
383
  export const liveAgentSettingsSchema = {
332
384
  title: "liveAgentSettingsSchema",
333
385
  type: "object",
@@ -335,12 +387,12 @@ export const liveAgentSettingsSchema = {
335
387
  required: [
336
388
  "baseUrl",
337
389
  "accountId",
338
- "apiKey",
339
390
  ],
340
391
  properties: {
341
392
  accountId: {
342
393
  type: "string"
343
394
  },
395
+ // TODO: remove once we have migrated all providers to the new connection ids
344
396
  apiKey: {
345
397
  type: "string"
346
398
  },
@@ -356,6 +408,10 @@ export const liveAgentSettingsSchema = {
356
408
  },
357
409
  usePlatformToken: {
358
410
  "type": "boolean",
411
+ },
412
+ // TODO: add as required once we have migrated all providers to the new connection ids
413
+ liveAgentConnection: {
414
+ "type": "string"
359
415
  }
360
416
  }
361
417
  };
@@ -395,8 +451,13 @@ export const genesysCloudSettingsSchema = {
395
451
  forwardOnlyHandoverConversations: {
396
452
  "type": "boolean",
397
453
  },
454
+ // TODO: remove once we have migrated all providers to the new connection ids
398
455
  oAuth2Connection: {
399
456
  type: "string"
457
+ },
458
+ // TODO: add as required once we have migrated all providers to the new connection ids
459
+ genesysCloudConnection: {
460
+ "type": "string"
400
461
  }
401
462
  }
402
463
  };
@@ -408,8 +469,6 @@ export const genesysCloudOMSettingsSchema = {
408
469
  "host",
409
470
  "deploymentName",
410
471
  "queue",
411
- "clientId",
412
- "clientSecret"
413
472
  ],
414
473
  properties: {
415
474
  host: {
@@ -421,6 +480,7 @@ export const genesysCloudOMSettingsSchema = {
421
480
  queue: {
422
481
  type: "string"
423
482
  },
483
+ // TODO: remove once we have migrated all providers to the new connection ids
424
484
  webhookSecret: {
425
485
  type: "string"
426
486
  },
@@ -433,6 +493,10 @@ export const genesysCloudOMSettingsSchema = {
433
493
  clientSecret: {
434
494
  type: "string"
435
495
  },
496
+ // TODO: add as required once we have migrated all providers to the new connection ids
497
+ genesysCloudOMConnection: {
498
+ "type": "string"
499
+ },
436
500
  forwardOnlyHandoverConversations: {
437
501
  "type": "boolean",
438
502
  }
@@ -0,0 +1,20 @@
1
+ export const externalHandoverServices = [
2
+ "rce",
3
+ "chatwoot",
4
+ "salesforce",
5
+ "liveAgent",
6
+ "genesysCloud",
7
+ "genesysCloudOM",
8
+ "eightByEight",
9
+ "salesforceMIAW"
10
+ ];
11
+ export const internalHandoverServices = [
12
+ "cognigy",
13
+ "none"
14
+ ];
15
+ export const handoverServices = [
16
+ ...internalHandoverServices,
17
+ ...externalHandoverServices
18
+ ];
19
+ ;
20
+ //# sourceMappingURL=handoverProviders.js.map
@@ -16,6 +16,12 @@ export const createHandoverRequestDataSchema = {
16
16
  "type": "string",
17
17
  "format": "mongo-id",
18
18
  },
19
+ "handoverProvider": {
20
+ "type": "string",
21
+ },
22
+ "handoverProviderConfig": {
23
+ "type": "object",
24
+ },
19
25
  "organisation": {
20
26
  "type": "string",
21
27
  "format": "mongo-id",
@@ -37,7 +43,7 @@ export const createHandoverRequestDataSchema = {
37
43
  "type": "object"
38
44
  },
39
45
  // We cannot set format: endpoint-channel, since the channel can be
40
- // overriden by the customer (e.g. for their website)
46
+ // overridden by the customer (e.g. for their website)
41
47
  "channel": {
42
48
  "type": "string",
43
49
  },
@@ -77,6 +83,10 @@ export const createHandoverRequestDataSchema = {
77
83
  "liveAgentAllowAgentInject": {
78
84
  "type": "boolean"
79
85
  },
86
+ // Temporary field for live agent
87
+ "allowAgentInject": {
88
+ "type": "boolean"
89
+ },
80
90
  "sendTranscriptAsFirstMessage": {
81
91
  "type": "boolean"
82
92
  },
@@ -252,7 +262,8 @@ export const pollEventSchema = {
252
262
  traceId: { type: "string" },
253
263
  disableSensitiveLogging: { type: "boolean" },
254
264
  pollingTimeoutAt: { type: "number" },
255
- sequence: { type: "number" }
265
+ sequence: { type: "number" },
266
+ lastEventId: { type: "string" }
256
267
  },
257
268
  };
258
269
  export const handleHandoverRpcEventSchema = {
@@ -298,4 +309,13 @@ export const getQueueUpdateEventsSchema = {
298
309
  disableSensitiveLogging: { type: "boolean" }
299
310
  },
300
311
  };
312
+ ;
313
+ ;
314
+ ;
315
+ ;
316
+ ;
317
+ [];
318
+ ;
319
+ ;
320
+ ;
301
321
  //# sourceMappingURL=handover.js.map
@@ -0,0 +1,2 @@
1
+ export {};
2
+ //# sourceMappingURL=IExternalModel.js.map
@@ -0,0 +1,2 @@
1
+ export {};
2
+ //# sourceMappingURL=IHandoverProvider.js.map
@@ -34,7 +34,17 @@ export const openAIMetaSchema = {
34
34
  type: "object",
35
35
  additionalProperties: false,
36
36
  properties: {
37
- customModel: { type: ["string", "null"] }
37
+ customModel: { type: ["string", "null"] },
38
+ baseCustomUrl: { type: ["string", "null"] }
39
+ }
40
+ };
41
+ export const openAICompatibleMetaSchema = {
42
+ title: "openAICompatibleMetaSchema",
43
+ type: "object",
44
+ additionalProperties: false,
45
+ properties: {
46
+ customModel: { type: "string" },
47
+ baseCustomUrl: { type: "string" },
38
48
  }
39
49
  };
40
50
  export const azureOpenAIMetaSchema = {
@@ -113,6 +123,7 @@ export const largeLanguageModelDataSchema = {
113
123
  connectionId: { type: "string", format: "uuid" },
114
124
  isDefault: { type: "boolean" },
115
125
  openAI: openAIMetaSchema,
126
+ openAICompatible: openAICompatibleMetaSchema,
116
127
  azureOpenAI: azureOpenAIMetaSchema,
117
128
  googleVertexAI: googleVertexAIMetaSchema,
118
129
  googleGemini: googleGeminiMetaSchema,
@@ -89,10 +89,13 @@ const nodeDependenciesSchema = {
89
89
  export const nodeFieldTypes = [
90
90
  "adaptivecard",
91
91
  "agentAssistConfig",
92
+ "aiAgentSelect",
92
93
  "appTemplate",
93
94
  "backgroundSelector",
94
95
  "caseNode",
95
96
  "checkbox",
97
+ "checkAgentAvailabilityProvider",
98
+ "checkAgentAvailabilityConfig",
96
99
  "chipInput",
97
100
  "code",
98
101
  "cognigyLLMText",
@@ -107,16 +110,16 @@ export const nodeFieldTypes = [
107
110
  "flow",
108
111
  "flowNode",
109
112
  "function",
113
+ "goalAndStepsSelect",
114
+ "handoverProvider",
115
+ "handoverProviderConfig",
110
116
  "json",
111
117
  "keyValuePairs",
112
- "toolParameters",
118
+ "knowledgeSourceTags",
113
119
  "knowledgeStore",
114
120
  "knowledgeStoreSelect",
115
- "knowledgeSourceTags",
116
- "llmSelect",
117
- "aiAgentSelect",
118
- "goalAndStepsSelect",
119
121
  "lexicon",
122
+ "llmSelect",
120
123
  "localeField",
121
124
  "node",
122
125
  "number",
@@ -136,6 +139,7 @@ export const nodeFieldTypes = [
136
139
  "textArray",
137
140
  "time",
138
141
  "toggle",
142
+ "toolParameters",
139
143
  "ttsSelect",
140
144
  "typescript",
141
145
  "xml"