@cognigy/rest-api-client 2026.1.0 → 2026.3.0

package/dist/esm/shared/charts/descriptors/message/question/question.js

@@ -735,8 +735,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_ALLOW_AGENT_INJECT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_ALLOW_AGENT_INJECT__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             },
             defaultValue: true,
         },
@@ -777,8 +782,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_LIVE_AGENT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_LIVE_AGENT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -787,8 +797,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_CHATWOOT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_CHATWOOT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -798,8 +813,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_SEND_TRANSCRIPT_AS_FIRST_MESSAGE__DESCRIPTION",
             defaultValue: false,
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -809,8 +829,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_SALES_FORCE_PERCHAT_ENTITIES__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -820,8 +845,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_SALES_FORCE_PERCHAT_DETAILS__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -830,8 +860,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_LANGUAGE__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_LANGUAGE__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -840,8 +875,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_SKILLS__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_SKILLS__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -850,8 +890,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_PRIORITY__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_PRIORITY__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -861,8 +906,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             defaultValue: {},
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_GENESYS_CUSTOM_ATTRIBUTES__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -871,8 +921,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -881,8 +936,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -903,8 +963,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 ]
             },
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -914,8 +979,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_ADDITIONAL_CATEGORRY_IDS__DESCRIPTION",
             defaultValue: [],
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -944,6 +1014,26 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_SEND_ON_ACTIVE_EVENT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_SEND_ON_ACTIVE_EVENT__DESCRIPTION",
         },
+        {
+            key: "escalateAnswersHandoverProvider",
+            type: "handoverProvider",
+            label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_PROVIDER__LABEL",
+            description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_PROVIDER__DESCRIPTION",
+            defaultValue: "legacyEndpoint",
+            params: {
+                configFieldPath: "config.escalateAnswersHandoverProviderConfig"
+            },
+            condition: {
+                key: "escalateAnswersAction",
+                value: "handover"
+            }
+        },
+        {
+            key: "escalateAnswersHandoverProviderConfig",
+            type: "json",
+            defaultValue: {},
+            // Hidden field - populated by HandoverProviderSelect
+        },
         {
             key: "escalateIntentsAction",
             type: "select",
@@ -1174,14 +1264,38 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_SEND_ON_ACTIVE_EVENT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_SEND_ON_ACTIVE_EVENT__DESCRIPTION",
         },
+        {
+            key: "escalateIntentsHandoverProvider",
+            type: "handoverProvider",
+            label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_PROVIDER__LABEL",
+            description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_PROVIDER__DESCRIPTION",
+            defaultValue: "legacyEndpoint",
+            params: {
+                configFieldPath: "config.escalateIntentsHandoverProviderConfig"
+            },
+            condition: {
+                key: "escalateIntentsAction",
+                value: "handover"
+            }
+        },
+        {
+            key: "escalateIntentsHandoverProviderConfig",
+            type: "json",
+            defaultValue: {},
+        },
         process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && {
             key: COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_INTENTS_ALLOW_AGENT_INJECT,
             type: "toggle",
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_ALLOW_AGENT_INJECT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_ALLOW_AGENT_INJECT__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             },
             defaultValue: true,
         },
@@ -1191,8 +1305,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && {
@@ -1201,8 +1320,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_AGENT_ASSIST_INIT_MESSAGE__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_AGENT_ASSIST_INIT_MESSAGE__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1211,8 +1335,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_CHATWOOT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_CHATWOOT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1222,8 +1351,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_SEND_TRANSCRIPT_AS_FIRST_MESSAGE__DESCRIPTION",
             defaultValue: false,
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1233,8 +1367,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_SALES_FORCE_PRECHAT_ENTITIES__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1244,8 +1383,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_SALES_FORCE_PRECHAT_DETAILS__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1254,8 +1398,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_LANGUAGE__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_LANGUAGE__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1265,8 +1414,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_SKILLS__DESCRIPTION",
             defaultValue: [],
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1275,8 +1429,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_PRIORITY__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_PRIORITY__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1286,8 +1445,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             defaultValue: {},
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_CUSTOM_ATTRIBUTES__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1296,8 +1460,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1306,8 +1475,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1328,8 +1502,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 ]
             },
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1339,8 +1518,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_ADDITIONAL_CATEGORY_IDS__DESCRIPTION",
             defaultValue: [],
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1665,6 +1849,7 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 "escalateIntentsHandoverQuickReply",
                 "escalateIntentsHandoverResolveBehavior",
                 "escalateIntentsHandoverSendResolveEvent",
+                "escalateIntentsHandoverProvider",
                 "escalateIntentsHandoverAdditionalCategoryIds",
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID,
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_INTENTS_AGENT_ASSIST_INIT_MESSAGE,
@@ -1704,6 +1889,7 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 "escalateAnswersHandoverQuickReply",
                 "escalateAnswersHandoverResolveBehavior",
                 "escalateAnswersHandoverSendResolveEvent",
+                "escalateAnswersHandoverProvider",
                 "escalateAnswersHandoverAdditionalCategoryIds",
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_ANSWERS_HANDOVER_LIVE_AGENT_INBOX_ID,
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_ANSWERS_ALLOW_AGENT_INJECT,
@@ -1832,7 +2018,7 @@ DO NOT talk about other topics. Do not offer general assistance.`,
     //#endregion DescriptorFields
     function: ({ cognigy, nodeId, organisationId, config, inputOptions }) => __awaiter(void 0, void 0, void 0, function* () {
         var _a, _b, _c;
-        const { say, type, validationMessage, repromptLLMProvider, repromptType = "text", repromptLLMPrompt, repromptLLMTurns, repromptLLMStream, repromptLLMStreamStopTokens, repromptSay, repromptFlowNode, repromptParseIntents, repromptParseKeyphrases, repromptAbsorbContext, validationRepeat, storeResultInContext, contextKey, storeInContactProfile, profileKey, storeDetailedResults, parseResultOnEntry, repromptCondition, maxExecutionDiff, resultLocation, skipRepromptOnIntent, onlyAcceptEscalationIntents, preventTranscript, escalateAnswersAction, escalateAnswersThreshold, escalateAnswersGotoTarget, escalateAnswersExecuteTarget, escalateAnswersGotoExecutionMode, escalateAnswersInjectedText, escalateAnswersInjectedData, escalateAnswersMessage, escalateAnswersRepromptPrevention, escalateAnswersOnce, escalateAnswersHandoverText, escalateAnswersRepeatHandoverMessage, escalateAnswersHandoverCancelIntent, escalateAnswersHandoverQuickReply, escalateAnswersHandoverChatwootInboxId, escalateAnswersHandoverLiveAgentInboxId, escalateAnswersHandoverAdditionalCategoryIds, escalateAnswersHandoverSendTranscriptAsFirstMessage, escalateAnswersHandoverSalesforcePrechatEntities, escalateAnswersHandoverSalesforcePrechatDetails, escalateAnswersHandoverGenesysLanguage, escalateAnswersHandoverGenesysSkills, escalateAnswersHandoverGenesysPriority, escalateAnswersHandoverGenesysCustomAttributes, escalateAnswersHandoverEightByEightChannelId, escalateAnswersHandoverEightByEightQueueId, escalateAnswersHandoverEightByEightJSONProps, escalateAnswersHandoverSendResolveEvent, escalateAnswersHandoverResolveBehavior, escalateAnswersAllowAgentInject, escalateAnswersSendOnActiveEvent, escalateAnswersSendOnQueueEvent, escalateIntentsAction, escalateIntentsValidIntents, escalateIntentsThreshold, escalateIntentsGotoTarget, escalateIntentsExecuteTarget, escalateIntentsGotoExecutionMode, escalateIntentsInjectedText, escalateIntentsInjectedData, escalateIntentsMessage, escalateIntentsHandoverText, escalateIntentsRepeatHandoverMessage, escalateIntentsHandoverCancelIntent, escalateIntentsHandoverQuickReply, escalateIntentsHandoverChatwootInboxId, escalateIntentsHandoverLiveAgentInboxId, escalateIntentsHandoverAdditionalCategoryIds, escalateIntentHandoverSendTranscriptAsFirstMessage, escalateIntentsHandoverSalesforcePrechatEntities, escalateIntentsHandoverSalesforcePrechatDetails, escalateIntentsHandoverGenesysLanguage, escalateIntentsHandoverGenesysSkills, escalateIntentsHandoverGenesysPriority, escalateIntentsHandoverGenesysCustomAttributes, escalateIntentsHandoverEightByEightChannelId, escalateIntentsHandoverEightByEightQueueId, escalateIntentsHandoverEightByEightJSONProps, escalateIntentsRepromptPrevention, escalateIntentsHandoverSendResolveEvent, escalateIntentsHandoverResolveBehavior, escalateIntentsAgentAssistInitMessage, escalateIntentsAllowAgentInject, escalateIntentsSendOnActiveEvent, escalateIntentsSendOnQueueEvent, reconfirmationBehaviour, reconfirmationQuestion, reconfirmationQuestionReprompt, handoverOutput, cleanTextLocale, cleanDisallowedSymbols, additionalAllowedCharacters, additionalSpecialPhrases, resolveSpelledOutNumbers, resolvePhoneticAlphabet, additionalPhoneticAlphabet, replaceSpecialWords, additionalMappedSymbols, resolveSpelledOutAlphabet, resolvePhoneticCounters, contractSingleCharacters, contractNumberGroups, trimResult, runNLUAfterCleaning, overwrittenBaseAnswer } = config;
+        const { say, type, validationMessage, repromptLLMProvider, repromptType = "text", repromptLLMPrompt, repromptLLMTurns, repromptLLMStream, repromptLLMStreamStopTokens, repromptSay, repromptFlowNode, repromptParseIntents, repromptParseKeyphrases, repromptAbsorbContext, validationRepeat, storeResultInContext, contextKey, storeInContactProfile, profileKey, storeDetailedResults, parseResultOnEntry, repromptCondition, maxExecutionDiff, resultLocation, skipRepromptOnIntent, onlyAcceptEscalationIntents, preventTranscript, escalateAnswersAction, escalateAnswersThreshold, escalateAnswersGotoTarget, escalateAnswersExecuteTarget, escalateAnswersGotoExecutionMode, escalateAnswersInjectedText, escalateAnswersInjectedData, escalateAnswersMessage, escalateAnswersRepromptPrevention, escalateAnswersOnce, escalateAnswersHandoverText, escalateAnswersRepeatHandoverMessage, escalateAnswersHandoverCancelIntent, escalateAnswersHandoverQuickReply, escalateAnswersHandoverChatwootInboxId, escalateAnswersHandoverLiveAgentInboxId, escalateAnswersHandoverAdditionalCategoryIds, escalateAnswersHandoverSendTranscriptAsFirstMessage, escalateAnswersHandoverSalesforcePrechatEntities, escalateAnswersHandoverSalesforcePrechatDetails, escalateAnswersHandoverGenesysLanguage, escalateAnswersHandoverGenesysSkills, escalateAnswersHandoverGenesysPriority, escalateAnswersHandoverGenesysCustomAttributes, escalateAnswersHandoverEightByEightChannelId, escalateAnswersHandoverEightByEightQueueId, escalateAnswersHandoverEightByEightJSONProps, escalateAnswersHandoverSendResolveEvent, escalateAnswersHandoverResolveBehavior, escalateAnswersAllowAgentInject, escalateAnswersSendOnActiveEvent, escalateAnswersSendOnQueueEvent, escalateAnswersHandoverProvider, escalateAnswersHandoverProviderConfig, escalateIntentsAction, escalateIntentsValidIntents, escalateIntentsThreshold, escalateIntentsGotoTarget, escalateIntentsExecuteTarget, escalateIntentsGotoExecutionMode, escalateIntentsInjectedText, escalateIntentsInjectedData, escalateIntentsMessage, escalateIntentsHandoverText, escalateIntentsRepeatHandoverMessage, escalateIntentsHandoverCancelIntent, escalateIntentsHandoverQuickReply, escalateIntentsHandoverChatwootInboxId, escalateIntentsHandoverLiveAgentInboxId, escalateIntentsHandoverAdditionalCategoryIds, escalateIntentHandoverSendTranscriptAsFirstMessage, escalateIntentsHandoverSalesforcePrechatEntities, escalateIntentsHandoverSalesforcePrechatDetails, escalateIntentsHandoverGenesysLanguage, escalateIntentsHandoverGenesysSkills, escalateIntentsHandoverGenesysPriority, escalateIntentsHandoverGenesysCustomAttributes, escalateIntentsHandoverEightByEightChannelId, escalateIntentsHandoverEightByEightQueueId, escalateIntentsHandoverEightByEightJSONProps, escalateIntentsRepromptPrevention, escalateIntentsHandoverSendResolveEvent, escalateIntentsHandoverResolveBehavior, escalateIntentsAgentAssistInitMessage, escalateIntentsAllowAgentInject, escalateIntentsSendOnActiveEvent, escalateIntentsSendOnQueueEvent, escalateIntentsHandoverProvider, escalateIntentsHandoverProviderConfig, reconfirmationBehaviour, reconfirmationQuestion, reconfirmationQuestionReprompt, handoverOutput, cleanTextLocale, cleanDisallowedSymbols, additionalAllowedCharacters, additionalSpecialPhrases, resolveSpelledOutNumbers, resolvePhoneticAlphabet, additionalPhoneticAlphabet, replaceSpecialWords, additionalMappedSymbols, resolveSpelledOutAlphabet, resolvePhoneticCounters, contractSingleCharacters, contractNumberGroups, trimResult, runNLUAfterCleaning, overwrittenBaseAnswer } = config;
         const { input, context, profile, api } = cognigy;
         const rephraseWithAIParams = {
             generativeAI_rephraseOutputMode: config.generativeAI_rephraseOutputMode,
@@ -2235,6 +2421,8 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                                     repeatHandoverMessage: escalateIntentsRepeatHandoverMessage,
                                     cancelIntent: escalateIntentsHandoverCancelIntent,
                                     quickReply: escalateIntentsHandoverQuickReply,
+                                    handoverProvider: escalateIntentsHandoverProvider,
+                                    handoverProviderConfig: escalateIntentsHandoverProviderConfig,
                                     additionalCategoryIds: escalateIntentsHandoverAdditionalCategoryIds || [],
                                     chatwootInboxId: escalateIntentsHandoverChatwootInboxId,
                                     liveAgentInboxId: escalateIntentsHandoverLiveAgentInboxId,
@@ -2383,6 +2571,8 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                                     text: escalateAnswersHandoverText,
                                     cancelIntent: escalateAnswersHandoverCancelIntent,
                                     repeatHandoverMessage: escalateAnswersRepeatHandoverMessage,
+                                    handoverProvider: escalateAnswersHandoverProvider,
+                                    handoverProviderConfig: escalateAnswersHandoverProviderConfig,
                                     quickReply: escalateAnswersHandoverQuickReply,
                                     chatwootInboxId: escalateAnswersHandoverChatwootInboxId,
                                     liveAgentInboxId: escalateAnswersHandoverLiveAgentInboxId,