@cognigy/rest-api-client 2026.1.0 → 2026.3.0

package/build/shared/charts/descriptors/message/question/question.js

@@ -737,8 +737,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_ALLOW_AGENT_INJECT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_ALLOW_AGENT_INJECT__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             },
             defaultValue: true,
         },
@@ -779,8 +784,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_LIVE_AGENT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_LIVE_AGENT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -789,8 +799,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_CHATWOOT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_CHATWOOT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -800,8 +815,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_SEND_TRANSCRIPT_AS_FIRST_MESSAGE__DESCRIPTION",
             defaultValue: false,
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -811,8 +831,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_SALES_FORCE_PERCHAT_ENTITIES__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -822,8 +847,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_SALES_FORCE_PERCHAT_DETAILS__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -832,8 +862,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_LANGUAGE__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_LANGUAGE__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -842,8 +877,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_SKILLS__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_SKILLS__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -852,8 +892,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_PRIORITY__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER__GENESYS_PRIORITY__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -863,8 +908,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             defaultValue: {},
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_GENESYS_CUSTOM_ATTRIBUTES__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -873,8 +923,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -883,8 +938,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__DESCRIPTION",
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -905,8 +965,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 ]
             },
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -916,8 +981,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_ADDITIONAL_CATEGORRY_IDS__DESCRIPTION",
             defaultValue: [],
             condition: {
-                key: "escalateAnswersAction",
-                value: "handover"
+                and: [
+                    { key: "escalateAnswersAction", value: "handover" },
+                    { or: [
+                            { key: "escalateAnswersHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateAnswersHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -946,6 +1016,26 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_SEND_ON_ACTIVE_EVENT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_SEND_ON_ACTIVE_EVENT__DESCRIPTION",
         },
+        {
+            key: "escalateAnswersHandoverProvider",
+            type: "handoverProvider",
+            label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_PROVIDER__LABEL",
+            description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_HANDOVER_PROVIDER__DESCRIPTION",
+            defaultValue: "legacyEndpoint",
+            params: {
+                configFieldPath: "config.escalateAnswersHandoverProviderConfig"
+            },
+            condition: {
+                key: "escalateAnswersAction",
+                value: "handover"
+            }
+        },
+        {
+            key: "escalateAnswersHandoverProviderConfig",
+            type: "json",
+            defaultValue: {},
+            // Hidden field - populated by HandoverProviderSelect
+        },
         {
             key: "escalateIntentsAction",
             type: "select",
@@ -1176,14 +1266,38 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_SEND_ON_ACTIVE_EVENT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_SEND_ON_ACTIVE_EVENT__DESCRIPTION",
         },
+        {
+            key: "escalateIntentsHandoverProvider",
+            type: "handoverProvider",
+            label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_PROVIDER__LABEL",
+            description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_PROVIDER__DESCRIPTION",
+            defaultValue: "legacyEndpoint",
+            params: {
+                configFieldPath: "config.escalateIntentsHandoverProviderConfig"
+            },
+            condition: {
+                key: "escalateIntentsAction",
+                value: "handover"
+            }
+        },
+        {
+            key: "escalateIntentsHandoverProviderConfig",
+            type: "json",
+            defaultValue: {},
+        },
         process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && {
             key: constants_1.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_INTENTS_ALLOW_AGENT_INJECT,
             type: "toggle",
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_ALLOW_AGENT_INJECT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_ALLOW_AGENT_INJECT__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             },
             defaultValue: true,
         },
@@ -1193,8 +1307,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && {
@@ -1203,8 +1322,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_AGENT_ASSIST_INIT_MESSAGE__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_AGENT_ASSIST_INIT_MESSAGE__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1213,8 +1337,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_CHATWOOT_INBOX_ID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_CHATWOOT_INBOX_ID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1224,8 +1353,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_SEND_TRANSCRIPT_AS_FIRST_MESSAGE__DESCRIPTION",
             defaultValue: false,
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1235,8 +1369,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_SALES_FORCE_PRECHAT_ENTITIES__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1246,8 +1385,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_SALES_FORCE_PRECHAT_DETAILS__DESCRIPTION",
             defaultValue: "[]",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1256,8 +1400,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_LANGUAGE__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_LANGUAGE__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1267,8 +1416,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_SKILLS__DESCRIPTION",
             defaultValue: [],
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1277,8 +1431,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_PRIORITY__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_PRIORITY__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1288,8 +1447,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             defaultValue: {},
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_GENESYSY_CUSTOM_ATTRIBUTES__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1298,8 +1462,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_CHANNELID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1308,8 +1477,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_EIGHT_BY_EIGHT_QUEUEID__DESCRIPTION",
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1330,8 +1504,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 ]
             },
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1341,8 +1520,13 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_INTENTS_HANDOVER_ADDITIONAL_CATEGORY_IDS__DESCRIPTION",
             defaultValue: [],
             condition: {
-                key: "escalateIntentsAction",
-                value: "handover"
+                and: [
+                    { key: "escalateIntentsAction", value: "handover" },
+                    { or: [
+                            { key: "escalateIntentsHandoverProvider", value: "legacyEndpoint" },
+                            { key: "escalateIntentsHandoverProvider", value: null }
+                        ] }
+                ]
             }
         },
         {
@@ -1667,6 +1851,7 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 "escalateIntentsHandoverQuickReply",
                 "escalateIntentsHandoverResolveBehavior",
                 "escalateIntentsHandoverSendResolveEvent",
+                "escalateIntentsHandoverProvider",
                 "escalateIntentsHandoverAdditionalCategoryIds",
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && constants_1.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID,
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && constants_1.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_INTENTS_AGENT_ASSIST_INIT_MESSAGE,
@@ -1706,6 +1891,7 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                 "escalateAnswersHandoverQuickReply",
                 "escalateAnswersHandoverResolveBehavior",
                 "escalateAnswersHandoverSendResolveEvent",
+                "escalateAnswersHandoverProvider",
                 "escalateAnswersHandoverAdditionalCategoryIds",
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && constants_1.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_ANSWERS_HANDOVER_LIVE_AGENT_INBOX_ID,
                 process.env.FEATURE_USE_COGNIGY_LIVE_AGENT && constants_1.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS.ESCALATE_ANSWERS_ALLOW_AGENT_INJECT,
@@ -1834,7 +2020,7 @@ DO NOT talk about other topics. Do not offer general assistance.`,
     //#endregion DescriptorFields
     function: async ({ cognigy, nodeId, organisationId, config, inputOptions }) => {
         var _a, _b, _c;
-        const { say, type, validationMessage, repromptLLMProvider, repromptType = "text", repromptLLMPrompt, repromptLLMTurns, repromptLLMStream, repromptLLMStreamStopTokens, repromptSay, repromptFlowNode, repromptParseIntents, repromptParseKeyphrases, repromptAbsorbContext, validationRepeat, storeResultInContext, contextKey, storeInContactProfile, profileKey, storeDetailedResults, parseResultOnEntry, repromptCondition, maxExecutionDiff, resultLocation, skipRepromptOnIntent, onlyAcceptEscalationIntents, preventTranscript, escalateAnswersAction, escalateAnswersThreshold, escalateAnswersGotoTarget, escalateAnswersExecuteTarget, escalateAnswersGotoExecutionMode, escalateAnswersInjectedText, escalateAnswersInjectedData, escalateAnswersMessage, escalateAnswersRepromptPrevention, escalateAnswersOnce, escalateAnswersHandoverText, escalateAnswersRepeatHandoverMessage, escalateAnswersHandoverCancelIntent, escalateAnswersHandoverQuickReply, escalateAnswersHandoverChatwootInboxId, escalateAnswersHandoverLiveAgentInboxId, escalateAnswersHandoverAdditionalCategoryIds, escalateAnswersHandoverSendTranscriptAsFirstMessage, escalateAnswersHandoverSalesforcePrechatEntities, escalateAnswersHandoverSalesforcePrechatDetails, escalateAnswersHandoverGenesysLanguage, escalateAnswersHandoverGenesysSkills, escalateAnswersHandoverGenesysPriority, escalateAnswersHandoverGenesysCustomAttributes, escalateAnswersHandoverEightByEightChannelId, escalateAnswersHandoverEightByEightQueueId, escalateAnswersHandoverEightByEightJSONProps, escalateAnswersHandoverSendResolveEvent, escalateAnswersHandoverResolveBehavior, escalateAnswersAllowAgentInject, escalateAnswersSendOnActiveEvent, escalateAnswersSendOnQueueEvent, escalateIntentsAction, escalateIntentsValidIntents, escalateIntentsThreshold, escalateIntentsGotoTarget, escalateIntentsExecuteTarget, escalateIntentsGotoExecutionMode, escalateIntentsInjectedText, escalateIntentsInjectedData, escalateIntentsMessage, escalateIntentsHandoverText, escalateIntentsRepeatHandoverMessage, escalateIntentsHandoverCancelIntent, escalateIntentsHandoverQuickReply, escalateIntentsHandoverChatwootInboxId, escalateIntentsHandoverLiveAgentInboxId, escalateIntentsHandoverAdditionalCategoryIds, escalateIntentHandoverSendTranscriptAsFirstMessage, escalateIntentsHandoverSalesforcePrechatEntities, escalateIntentsHandoverSalesforcePrechatDetails, escalateIntentsHandoverGenesysLanguage, escalateIntentsHandoverGenesysSkills, escalateIntentsHandoverGenesysPriority, escalateIntentsHandoverGenesysCustomAttributes, escalateIntentsHandoverEightByEightChannelId, escalateIntentsHandoverEightByEightQueueId, escalateIntentsHandoverEightByEightJSONProps, escalateIntentsRepromptPrevention, escalateIntentsHandoverSendResolveEvent, escalateIntentsHandoverResolveBehavior, escalateIntentsAgentAssistInitMessage, escalateIntentsAllowAgentInject, escalateIntentsSendOnActiveEvent, escalateIntentsSendOnQueueEvent, reconfirmationBehaviour, reconfirmationQuestion, reconfirmationQuestionReprompt, handoverOutput, cleanTextLocale, cleanDisallowedSymbols, additionalAllowedCharacters, additionalSpecialPhrases, resolveSpelledOutNumbers, resolvePhoneticAlphabet, additionalPhoneticAlphabet, replaceSpecialWords, additionalMappedSymbols, resolveSpelledOutAlphabet, resolvePhoneticCounters, contractSingleCharacters, contractNumberGroups, trimResult, runNLUAfterCleaning, overwrittenBaseAnswer } = config;
+        const { say, type, validationMessage, repromptLLMProvider, repromptType = "text", repromptLLMPrompt, repromptLLMTurns, repromptLLMStream, repromptLLMStreamStopTokens, repromptSay, repromptFlowNode, repromptParseIntents, repromptParseKeyphrases, repromptAbsorbContext, validationRepeat, storeResultInContext, contextKey, storeInContactProfile, profileKey, storeDetailedResults, parseResultOnEntry, repromptCondition, maxExecutionDiff, resultLocation, skipRepromptOnIntent, onlyAcceptEscalationIntents, preventTranscript, escalateAnswersAction, escalateAnswersThreshold, escalateAnswersGotoTarget, escalateAnswersExecuteTarget, escalateAnswersGotoExecutionMode, escalateAnswersInjectedText, escalateAnswersInjectedData, escalateAnswersMessage, escalateAnswersRepromptPrevention, escalateAnswersOnce, escalateAnswersHandoverText, escalateAnswersRepeatHandoverMessage, escalateAnswersHandoverCancelIntent, escalateAnswersHandoverQuickReply, escalateAnswersHandoverChatwootInboxId, escalateAnswersHandoverLiveAgentInboxId, escalateAnswersHandoverAdditionalCategoryIds, escalateAnswersHandoverSendTranscriptAsFirstMessage, escalateAnswersHandoverSalesforcePrechatEntities, escalateAnswersHandoverSalesforcePrechatDetails, escalateAnswersHandoverGenesysLanguage, escalateAnswersHandoverGenesysSkills, escalateAnswersHandoverGenesysPriority, escalateAnswersHandoverGenesysCustomAttributes, escalateAnswersHandoverEightByEightChannelId, escalateAnswersHandoverEightByEightQueueId, escalateAnswersHandoverEightByEightJSONProps, escalateAnswersHandoverSendResolveEvent, escalateAnswersHandoverResolveBehavior, escalateAnswersAllowAgentInject, escalateAnswersSendOnActiveEvent, escalateAnswersSendOnQueueEvent, escalateAnswersHandoverProvider, escalateAnswersHandoverProviderConfig, escalateIntentsAction, escalateIntentsValidIntents, escalateIntentsThreshold, escalateIntentsGotoTarget, escalateIntentsExecuteTarget, escalateIntentsGotoExecutionMode, escalateIntentsInjectedText, escalateIntentsInjectedData, escalateIntentsMessage, escalateIntentsHandoverText, escalateIntentsRepeatHandoverMessage, escalateIntentsHandoverCancelIntent, escalateIntentsHandoverQuickReply, escalateIntentsHandoverChatwootInboxId, escalateIntentsHandoverLiveAgentInboxId, escalateIntentsHandoverAdditionalCategoryIds, escalateIntentHandoverSendTranscriptAsFirstMessage, escalateIntentsHandoverSalesforcePrechatEntities, escalateIntentsHandoverSalesforcePrechatDetails, escalateIntentsHandoverGenesysLanguage, escalateIntentsHandoverGenesysSkills, escalateIntentsHandoverGenesysPriority, escalateIntentsHandoverGenesysCustomAttributes, escalateIntentsHandoverEightByEightChannelId, escalateIntentsHandoverEightByEightQueueId, escalateIntentsHandoverEightByEightJSONProps, escalateIntentsRepromptPrevention, escalateIntentsHandoverSendResolveEvent, escalateIntentsHandoverResolveBehavior, escalateIntentsAgentAssistInitMessage, escalateIntentsAllowAgentInject, escalateIntentsSendOnActiveEvent, escalateIntentsSendOnQueueEvent, escalateIntentsHandoverProvider, escalateIntentsHandoverProviderConfig, reconfirmationBehaviour, reconfirmationQuestion, reconfirmationQuestionReprompt, handoverOutput, cleanTextLocale, cleanDisallowedSymbols, additionalAllowedCharacters, additionalSpecialPhrases, resolveSpelledOutNumbers, resolvePhoneticAlphabet, additionalPhoneticAlphabet, replaceSpecialWords, additionalMappedSymbols, resolveSpelledOutAlphabet, resolvePhoneticCounters, contractSingleCharacters, contractNumberGroups, trimResult, runNLUAfterCleaning, overwrittenBaseAnswer } = config;
         const { input, context, profile, api } = cognigy;
         const rephraseWithAIParams = {
             generativeAI_rephraseOutputMode: config.generativeAI_rephraseOutputMode,
@@ -2237,6 +2423,8 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                                     repeatHandoverMessage: escalateIntentsRepeatHandoverMessage,
                                     cancelIntent: escalateIntentsHandoverCancelIntent,
                                     quickReply: escalateIntentsHandoverQuickReply,
+                                    handoverProvider: escalateIntentsHandoverProvider,
+                                    handoverProviderConfig: escalateIntentsHandoverProviderConfig,
                                     additionalCategoryIds: escalateIntentsHandoverAdditionalCategoryIds || [],
                                     chatwootInboxId: escalateIntentsHandoverChatwootInboxId,
                                     liveAgentInboxId: escalateIntentsHandoverLiveAgentInboxId,
@@ -2385,6 +2573,8 @@ DO NOT talk about other topics. Do not offer general assistance.`,
                                     text: escalateAnswersHandoverText,
                                     cancelIntent: escalateAnswersHandoverCancelIntent,
                                     repeatHandoverMessage: escalateAnswersRepeatHandoverMessage,
+                                    handoverProvider: escalateAnswersHandoverProvider,
+                                    handoverProviderConfig: escalateAnswersHandoverProviderConfig,
                                     quickReply: escalateAnswersHandoverQuickReply,
                                     chatwootInboxId: escalateAnswersHandoverChatwootInboxId,
                                     liveAgentInboxId: escalateAnswersHandoverLiveAgentInboxId,