@cognigy/rest-api-client 0.15.0 → 0.16.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (137) hide show
  1. package/CHANGELOG.md +11 -0
  2. package/build/GenericTusFn.js +64 -0
  3. package/build/RestAPIClient.js +3 -0
  4. package/build/apigroups/AdministrationAPIGroup_2_0.js +7 -2
  5. package/build/apigroups/ResourcesAPIGroup_2_0.js +28 -23
  6. package/build/{shared/interfaces/agentAssist/ISendTileUpdateReferenceParams.js → apigroups/TTusAPIOperation.js} +1 -1
  7. package/build/apigroups/index.js +2 -0
  8. package/build/connector/AxiosAdapter.js +5 -4
  9. package/build/shared/charts/descriptors/agentAssist/constants/constants.js +7 -0
  10. package/build/shared/charts/descriptors/agentAssist/helpers/sentiment.helper.js +41 -0
  11. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/identityAssistTemplate.js +54 -0
  12. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/knowledgeAssistTemplate.js +187 -0
  13. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/nextActionWidgetTemplate.js +93 -0
  14. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage0.js +81 -0
  15. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage1.js +84 -0
  16. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage2.js +97 -0
  17. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stageError.js +85 -0
  18. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/sentimentAnalysisTemplate.js +41 -0
  19. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/stylesPartial.js +15 -0
  20. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/transcriptAssistTemplate.js +53 -0
  21. package/build/shared/charts/descriptors/agentAssist/identityAssist.js +135 -0
  22. package/build/shared/charts/descriptors/agentAssist/index.js +15 -1
  23. package/build/shared/charts/descriptors/agentAssist/knowledgeAssist.js +625 -0
  24. package/build/shared/charts/descriptors/agentAssist/nextActionAssist.js +77 -0
  25. package/build/shared/charts/descriptors/agentAssist/sentimentAssist.js +86 -0
  26. package/build/shared/charts/descriptors/agentAssist/setAdaptiveCardTile.js +2 -2
  27. package/build/shared/charts/descriptors/agentAssist/setAgentAssistGrid.js +105 -0
  28. package/build/shared/charts/descriptors/agentAssist/setHtmlTile.js +2 -2
  29. package/build/shared/charts/descriptors/agentAssist/setIframeTile.js +2 -2
  30. package/build/shared/charts/descriptors/agentAssist/setSecureFormsTile.js +171 -0
  31. package/build/shared/charts/descriptors/agentAssist/transcriptAssist.js +72 -0
  32. package/build/shared/charts/descriptors/allFields.js +6 -0
  33. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/TGenerativeAIConnectionFields.js +3 -0
  34. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/alephAlphaProviderConnection.js +11 -0
  35. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/anthropicProviderConnection.js +1 -1
  36. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/azureOpenAIProviderConnectionV2.js +1 -1
  37. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/index.js +6 -2
  38. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/openAIProviderConnection.js +1 -1
  39. package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/amazonStorageProviderConnection.js +4 -4
  40. package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/azureBlobStorageProviderConnection.js +3 -3
  41. package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/googleCloudStorageProviderConnection.js +3 -3
  42. package/build/shared/charts/descriptors/connectionNodes/mongoDB/mongoDBConnection.js +1 -1
  43. package/build/shared/charts/descriptors/connectionNodes/smtp/oAuth2Connection.js +8 -8
  44. package/build/shared/charts/descriptors/connectionNodes/smtp/serviceConnection.js +2 -2
  45. package/build/shared/charts/descriptors/connectionNodes/smtp/smtpConnection.js +5 -5
  46. package/build/shared/charts/descriptors/connectionNodes/speechProviders/awsSpeechProviderConnection.js +4 -4
  47. package/build/shared/charts/descriptors/connectionNodes/speechProviders/microsoftSpeechProviderConnection.js +2 -2
  48. package/build/shared/charts/descriptors/connectionNodes/sql/sqlConnection.js +5 -5
  49. package/build/shared/charts/descriptors/connectionNodes/translationProviders/deeplTranslationProviderConnection.js +15 -0
  50. package/build/shared/charts/descriptors/connectionNodes/translationProviders/googleTranslationProviderConnection.js +15 -0
  51. package/build/shared/charts/descriptors/connectionNodes/translationProviders/index.js +23 -0
  52. package/build/shared/charts/descriptors/connectionNodes/translationProviders/microsoftTranslationProviderConnection.js +21 -0
  53. package/build/shared/charts/descriptors/index.js +13 -2
  54. package/build/shared/charts/descriptors/knowledgeSearch/constants/constants.js +6 -0
  55. package/build/shared/charts/descriptors/knowledgeSearch/index.js +5 -1
  56. package/build/shared/charts/descriptors/knowledgeSearch/knowledgeSearch.js +7 -2
  57. package/build/shared/charts/descriptors/knowledgeSearch/knowledgeSearchV2.js +151 -0
  58. package/build/shared/charts/descriptors/knowledgeSearch/searchExtractOutput.js +985 -0
  59. package/build/shared/charts/descriptors/logic/goTo.js +3 -1
  60. package/build/shared/charts/descriptors/message/question/optionalQuestion.js +2 -2
  61. package/build/shared/charts/descriptors/message/question/question.js +215 -8
  62. package/build/shared/charts/descriptors/nlu/cleanText.js +1 -0
  63. package/build/shared/charts/descriptors/nlu/generativeSlotFiller/prompt.js +103 -5
  64. package/build/shared/charts/descriptors/service/GPTConversation.js +125 -23
  65. package/build/shared/charts/descriptors/service/GPTPrompt.js +148 -12
  66. package/build/shared/charts/descriptors/service/checkAgentAvailability.js +15 -1
  67. package/build/shared/charts/descriptors/service/handoverV2.js +45 -0
  68. package/build/shared/{interfaces/twilioInterface.js → charts/descriptors/voice/interface/IBandwidth.js} +1 -1
  69. package/build/shared/charts/descriptors/voice/mappers/base.mapper.js +14 -0
  70. package/build/shared/charts/descriptors/voice/mappers/hangup.mapper.js +26 -0
  71. package/build/shared/charts/descriptors/voice/mappers/muteSpeechInput.mapper.js +17 -2
  72. package/build/shared/charts/descriptors/voice/mappers/play.mapper.js +54 -0
  73. package/build/shared/charts/descriptors/voice/mappers/record.mapper.js +7 -0
  74. package/build/shared/charts/descriptors/voice/mappers/sendMetadata.mapper.js +15 -0
  75. package/build/shared/charts/descriptors/voice/mappers/setSessionConfig.mapper.js +38 -8
  76. package/build/shared/charts/descriptors/voice/mappers/transfer.mapper.js +31 -9
  77. package/build/shared/charts/descriptors/voice/nodes/muteSpeechInput.js +1 -1
  78. package/build/shared/charts/descriptors/voice/nodes/play.js +1 -1
  79. package/build/shared/charts/descriptors/voice/nodes/sessionSpeechParameters.js +118 -4
  80. package/build/shared/charts/descriptors/voice/nodes/transfer.js +11 -3
  81. package/build/shared/charts/descriptors/voice/utils/vgConstants.js +14 -0
  82. package/build/shared/charts/descriptors/voicegateway/index.js +14 -11
  83. package/build/shared/charts/descriptors/voicegateway/utils/paramUtils.js +1 -5
  84. package/build/shared/charts/descriptors/voicegateway2/nodes/muteSpeechInput.js +12 -1
  85. package/build/shared/charts/descriptors/voicegateway2/nodes/play.js +6 -0
  86. package/build/shared/charts/descriptors/voicegateway2/nodes/setSessionConfig.js +158 -10
  87. package/build/shared/charts/descriptors/voicegateway2/nodes/transfer.js +296 -43
  88. package/build/shared/charts/descriptors/voicegateway2/utils/helper.js +30 -4
  89. package/build/shared/charts/helpers/generativeAI/rephraseSentenceWithAi.js +1 -1
  90. package/build/shared/constants.js +5 -1
  91. package/build/shared/handoverClients/interfaces/THandoverEventType.js +3 -1
  92. package/build/shared/helper/BaseContext.js +2 -15
  93. package/build/shared/helper/nlu/textCleaner.js +25 -3
  94. package/build/shared/interfaces/IEndpointTranslationSettings.js +9 -0
  95. package/build/shared/interfaces/IOrganisation.js +2 -1
  96. package/build/shared/interfaces/agentAssist/ISendConfigUpdateParams.js +3 -0
  97. package/build/shared/interfaces/agentAssist/ISendUpdateReferenceParams.js +3 -0
  98. package/build/shared/interfaces/amqpInterface.js +18 -22
  99. package/build/shared/interfaces/channels/genesysBotConnector.js +21 -0
  100. package/build/shared/interfaces/channels/niceCXOne.js +8 -0
  101. package/build/shared/interfaces/generativeAI/IGenerativeAIModels.js +15 -7
  102. package/build/shared/interfaces/handover.js +57 -3
  103. package/build/shared/interfaces/journeys/IJourney.js +6 -0
  104. package/build/shared/interfaces/journeys/IJourneyTrackEvent.js +2 -0
  105. package/build/shared/interfaces/messageAPI/endpoints.js +91 -8
  106. package/build/shared/interfaces/resources/IAuditEvent.js +1 -0
  107. package/build/shared/interfaces/resources/IConnectionSchema.js +3 -0
  108. package/build/shared/interfaces/resources/IEndpoint.js +1 -0
  109. package/build/shared/interfaces/resources/IExtension.js +3 -0
  110. package/build/shared/interfaces/resources/ILargeLanguageModel.js +24 -5
  111. package/build/shared/interfaces/resources/INodeDescriptorSet.js +23 -1
  112. package/build/shared/interfaces/resources/TNLUConnectorType.js +0 -1
  113. package/build/shared/interfaces/resources/TRestChannelType.js +16 -11
  114. package/build/shared/interfaces/resources/TWebhookChannelType.js +6 -1
  115. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeChunk.js +21 -3
  116. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeSource.js +13 -2
  117. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeStore.js +1 -1
  118. package/build/shared/interfaces/resources/settings/IAgentSettings.js +3 -23
  119. package/build/shared/interfaces/resources/settings/IGenerativeAISettings.js +4 -0
  120. package/build/shared/interfaces/resources/settings/ITranslationSettings.js +63 -0
  121. package/build/shared/interfaces/resources/settings/index.js +4 -1
  122. package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/IReadVoiceGatewayAccountRest_2_0.js +3 -0
  123. package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/ISetupVoiceGatewayAccountRest_2_0.js +3 -0
  124. package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/index.js +3 -0
  125. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IGetKnowledgeQueryCounterOrganisationRest_2_0.js +3 -0
  126. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IGetKnowledgeQueryCounterRest_2_0.js +3 -0
  127. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IKnowlegeQueryCounterAggregatedValue_2_0.js +3 -0
  128. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/index.js +3 -0
  129. package/build/shared/interfaces/restAPI/resources/nluconnector/v2.0/TNLUConnectorType_2_0.js +0 -2
  130. package/build/shared/interfaces/restAPI/resources/uploadResumable/v2.0/IUploadResumableRest_2_0.js +17 -0
  131. package/build/shared/interfaces/restAPI/resources/uploadResumable/v2.0/index.js +3 -0
  132. package/build/shared/interfaces/security/IKnowledgeQueryCounterAggregatedValue.js +3 -0
  133. package/build/shared/interfaces/security/IPermission.js +2 -0
  134. package/build/shared/interfaces/security/IRole.js +3 -1
  135. package/build/test.js +27 -0
  136. package/package.json +19 -17
  137. package/types/index.d.ts +581 -129
@@ -54,8 +54,8 @@ class TextCleaner {
54
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  phrase = this.resolveSpelledOutNumbers(phrase, detailedSlots, false);
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  if (!options || options.resolvePhoneticAlphabet)
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  phrase = this.resolvePhoneticAlphabet(phrase);
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- if (!options || options.replaceSpecialWords)
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- phrase = this.replaceSpecialWords(phrase);
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+ if (!options || options.replaceSpecialWords || options.replaceSpecialPhrases)
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+ phrase = this.replaceSpecialPhrases(phrase);
59
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  if (!options || options.resolveSpelledOutAlphabet)
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  phrase = this.resolveSpelledOutAlphabet(phrase);
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  if (!options || options.resolvePhoneticCounters)
@@ -136,6 +136,7 @@ class TextCleaner {
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  /**
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  * Replaces specifically determined words with their replacements
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  * e.g. "färben" -> "verden"
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+ * @deprecated Use replaceSpecialPhrases instead
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  */
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  replaceSpecialWords(phrase) {
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  phrase = phrase.toLowerCase().replace(this.allowedSymbolsRegex, '');
@@ -159,6 +160,27 @@ class TextCleaner {
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  phrase = cleanedWords.join(' ');
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  return phrase;
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  }
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+ /**
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+ * Replaces specifically determined phrases with their replacements
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+ * e.g. "swiss airlines international" -> "SWISS"
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+ */
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+ replaceSpecialPhrases(phrase) {
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+ // lowercase the whole dictSpecials
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+ for (const [key, value] of Object.entries(this.dictSpecials)) {
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+ this.dictSpecials[key.toLowerCase()] = value;
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+ }
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+ // Replace all double spaces with single spaces
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+ let normalizedPhrase = phrase.replace(/\s+/g, ' ').toLowerCase();
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+ for (let phraseToDetect of Object.keys(this.dictSpecials)) {
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+ // make phrase regex-safe
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+ phraseToDetect = phraseToDetect.replace(/[-\/\\^$*+?.()|[\]{}]/g, '\\$&');
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+ const matches = normalizedPhrase.match(new RegExp(`\\b(${phraseToDetect})\\b`, 'gi'));
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+ if (matches) {
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+ normalizedPhrase = normalizedPhrase.replace(new RegExp(`\\b${matches[0]}\\b`, "gi"), this.dictSpecials[phraseToDetect]);
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+ }
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+ }
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+ return normalizedPhrase;
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+ }
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  /**
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  * Detects and replaces all words which are known in the spelling alphabet
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  * e.g. "alpha tango lima" -> "a t l" or "anton ida otto" -> "a i o"
@@ -228,7 +250,7 @@ class TextCleaner {
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  let matches;
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  do {
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  const allowedRepeaters = this.dictNumberMultipliers.join("|");
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- const xMalYRegex = new RegExp(`(\\d){1}\\s*(${allowedRepeaters}|\\*)\\s*[die\\s]*(\\d+|\\w+)`, "gi");
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+ const xMalYRegex = new RegExp(`(\\d+){1}\\s*(${allowedRepeaters}|\\*)\\s*[die\\s]*(\\d+|\\w+)`, "gi");
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  phrase = phrase.replace(/\s\s/gi, ' ');
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  matches = xMalYRegex.exec(phrase);
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  if (matches && !isNaN(Number(matches[1])) && !isNaN(Number(matches[3]))) {
@@ -18,6 +18,15 @@ exports.translationSettingsEndpointSchema = {
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  noTranslateMarker: {
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  type: "string"
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  },
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+ glossaryId: {
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+ type: "string"
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+ },
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+ glossaryIdInput: {
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+ type: "string"
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+ },
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+ formality: {
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+ type: "string"
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+ },
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  padPayloads: {
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  type: "boolean"
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  },
@@ -10,6 +10,7 @@ exports.organisationDataPrivacySettingsSchema = {
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  properties: {
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  enabled: { type: "boolean" },
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  useAnalytics: { type: "boolean" },
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+ storeDataPayload: { type: "boolean" },
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  useContactProfiles: { type: "boolean" },
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  useConversations: { type: "boolean" },
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  maskIPAddress: { type: "boolean" },
@@ -59,7 +60,7 @@ exports.organisationSchema = {
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  title: "organisationSchema",
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  type: "object",
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  additionalProperties: false,
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- properties: Object.assign(Object.assign({ _id: { format: "mongo-id" } }, exports.organisationDataSchema.properties), { liveAgentAccount: { type: "number" } }),
63
+ properties: Object.assign(Object.assign({ _id: { format: "mongo-id" } }, exports.organisationDataSchema.properties), { liveAgentAccount: { type: "number" }, voiceGatewayAccount: { type: "string" } }),
63
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  };
64
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  exports.organisationQuerySchema = (0, createQuerySchema_1.createQuerySchema)("organisationQuerySchema", exports.organisationSchema);
65
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  //# sourceMappingURL=IOrganisation.js.map
@@ -0,0 +1,3 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ //# sourceMappingURL=ISendConfigUpdateParams.js.map
@@ -0,0 +1,3 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ //# sourceMappingURL=ISendUpdateReferenceParams.js.map
@@ -1,7 +1,6 @@
1
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  "use strict";
2
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  Object.defineProperty(exports, "__esModule", { value: true });
3
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  exports.executeRpcInternalParamsSchema = exports.referenceKeys = void 0;
4
- ;
5
4
  exports.referenceKeys = [
6
5
  "analyticsStepReference",
7
6
  "chartReference",
@@ -31,39 +30,33 @@ exports.referenceKeys = [
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  exports.executeRpcInternalParamsSchema = {
32
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  title: "executeRpcInternalParamsSchema",
33
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  type: "object",
34
- required: [
35
- "serviceQueue",
36
- "payload"
37
- ],
33
+ required: ["serviceQueue", "payload"],
38
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  additionalProperties: false,
39
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  properties: {
40
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  serviceQueue: {
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  type: "string",
42
- minLength: 1
38
+ minLength: 1,
43
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  },
44
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  payload: {
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  type: "object",
46
- required: [
47
- "type",
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- "data",
49
- ],
42
+ required: ["type", "data"],
50
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  properties: {
51
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  type: {
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  type: "string",
53
- minLength: 1
46
+ minLength: 1,
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  },
55
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  data: {
56
- type: "object"
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- }
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- }
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+ type: "object",
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+ },
51
+ },
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  },
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  timeout: {
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  anyOf: [
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  {
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  type: ["integer", "null"],
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- minimum: -1
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- }
66
- ]
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+ minimum: -1,
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+ },
59
+ ],
67
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  },
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  consumerTag: {
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  type: "string",
@@ -77,18 +70,21 @@ exports.executeRpcInternalParamsSchema = {
77
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  type: "boolean",
78
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  },
79
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  reThrow: {
80
- type: "boolean"
73
+ type: "boolean",
81
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  },
82
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  exchange: {
83
- type: "string"
76
+ type: "string",
84
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  },
85
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  expiration: {
86
- type: "string"
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+ type: "string",
87
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  },
88
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  errorLogLevel: {
89
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  type: "string",
90
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  enum: ["error", "warn"],
91
- }
92
- }
84
+ },
85
+ priority: {
86
+ type: "number",
87
+ },
88
+ },
93
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  };
94
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  //# sourceMappingURL=amqpInterface.js.map
@@ -0,0 +1,21 @@
1
+ "use strict";
2
+ // generated using https://app.quicktype.io/?l=ts
3
+ // and the "post utterance response body" schema
4
+ // https://developer.dev-genesys.cloud/commdigital/textbots/botconnector-customer-api-spec#postutterance-response-schema
5
+ Object.defineProperty(exports, "__esModule", { value: true });
6
+ exports.isJsonChannelConfiguration = exports.isTextChannelConfiguration = void 0;
7
+ /**
8
+ * type-guard that checks whether a "genesys channel configuration" is a "text configuration"
9
+ */
10
+ const isTextChannelConfiguration = (channelContent) => {
11
+ return typeof (channelContent === null || channelContent === void 0 ? void 0 : channelContent.text) === 'string';
12
+ };
13
+ exports.isTextChannelConfiguration = isTextChannelConfiguration;
14
+ /**
15
+ * type-guard that checks whether a "genesys channel configuration" is a "json configuration"
16
+ */
17
+ const isJsonChannelConfiguration = (channelContent) => {
18
+ return !!(channelContent === null || channelContent === void 0 ? void 0 : channelContent.json);
19
+ };
20
+ exports.isJsonChannelConfiguration = isJsonChannelConfiguration;
21
+ //# sourceMappingURL=genesysBotConnector.js.map
@@ -0,0 +1,8 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ exports.isNiceCXOneJsonContent = exports.isNiceCXOneTextContent = void 0;
4
+ const isNiceCXOneTextContent = (content) => !!(content === null || content === void 0 ? void 0 : content.text);
5
+ exports.isNiceCXOneTextContent = isNiceCXOneTextContent;
6
+ const isNiceCXOneJsonContent = (content) => !!(content === null || content === void 0 ? void 0 : content.json);
7
+ exports.isNiceCXOneJsonContent = isNiceCXOneJsonContent;
8
+ //# sourceMappingURL=niceCXOne.js.map
@@ -13,8 +13,11 @@ exports.modeType = exports.generativeAIUseCases = exports.generativeAIProviders
13
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  * type: string
14
14
  * enum:
15
15
  * - gpt-3.5-turbo
16
+ * - gpt-3.5-turbo-instruct
16
17
  * - text-davinci-003
18
+ * - gpt-4
17
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  * - text-embedding-ada-002
20
+ * - luminous-extended-control
18
21
  * - claude-v1-100k
19
22
  * - claude-instant-v1
20
23
  * - text-bison@001
@@ -25,11 +28,14 @@ exports.modeType = exports.generativeAIUseCases = exports.generativeAIProviders
25
28
  */
26
29
  exports.generativeAIModels = [
27
30
  "gpt-3.5-turbo",
31
+ "gpt-3.5-turbo-instruct",
32
+ "gpt-4",
28
33
  "text-davinci-003",
29
34
  "text-embedding-ada-002",
35
+ "luminous-extended-control",
30
36
  "claude-v1-100k",
31
37
  "claude-instant-v1",
32
- "text-bison@001"
38
+ "text-bison@001",
33
39
  ];
34
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  /*************
35
41
  * PROVIDERS
@@ -46,8 +52,9 @@ exports.generativeAIModels = [
46
52
  * - openAI
47
53
  * - anthropic
48
54
  * - googleVertexAI
55
+ * - alephAlpha
49
56
  */
50
- exports.generativeAIProviders = ["azureOpenAI", "openAI", "anthropic", "googleVertexAI"];
57
+ exports.generativeAIProviders = ["azureOpenAI", "openAI", "alephAlpha", "anthropic", "googleVertexAI"];
51
58
  /***********************
52
59
  * COGNIGY.AI USE CASES
53
60
  ***********************/
@@ -56,14 +63,15 @@ exports.generativeAIProviders = ["azureOpenAI", "openAI", "anthropic", "googleVe
56
63
  * mongoose schema too. models/settings/generativeAISettings.ts
57
64
  */
58
65
  exports.generativeAIUseCases = [
59
- "intentSentenceGeneration",
66
+ "knowledgeSearch",
67
+ "gptPromptNode",
68
+ "gptConversation",
60
69
  "aiEnhancedOutputs",
61
- "lexiconGeneration",
70
+ "sentimentAnalysis",
71
+ "intentSentenceGeneration",
62
72
  "flowGeneration",
63
- "gptConversation",
64
- "gptPromptNode",
65
73
  "generateNodeOutput",
66
- "knowledgeSearch",
74
+ "lexiconGeneration",
67
75
  ];
68
76
  /************************
69
77
  * GENERATIVE AI MODELS MODE TYPES
@@ -1,12 +1,13 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.genesysCloudSettingsSchema = exports.liveAgentSettingsSchema = exports.salesforceSettingsSchema = exports.chatwootSettingsSchema = exports.handoverAgentReplySchema = exports.eightByEightSettingsSchema = exports.rceSettingsSchema = exports.foreignSessionDataSchema = exports.handoverRequestSettingsSchema = exports.handoverSettingsSchema = exports.whisperAssistConfigurations = exports.handoverProviders = exports.internalHandoverProviders = exports.externalHandoverProviders = void 0;
3
+ exports.genesysCloudOMSettingsSchema = exports.genesysCloudSettingsSchema = exports.liveAgentSettingsSchema = exports.salesforceSettingsSchema = exports.chatwootSettingsSchema = exports.handoverAgentReplySchema = exports.eightByEightSettingsSchema = exports.rceSettingsSchema = exports.foreignSessionDataSchema = exports.handoverRequestSettingsSchema = exports.handoverSettingsSchema = exports.whisperAssistConfigurations = exports.handoverProviders = exports.internalHandoverProviders = exports.externalHandoverProviders = void 0;
4
4
  exports.externalHandoverProviders = [
5
5
  "rce",
6
6
  "chatwoot",
7
7
  "salesforce",
8
8
  "liveAgent",
9
9
  "genesysCloud",
10
+ "genesysCloudOM",
10
11
  "eightByEight",
11
12
  ];
12
13
  exports.internalHandoverProviders = [
@@ -37,6 +38,7 @@ exports.handoverSettingsSchema = {
37
38
  "salesforce",
38
39
  "liveAgent",
39
40
  "genesysCloud",
41
+ "genesysCloudOM",
40
42
  "eightByEight"
41
43
  ]
42
44
  },
@@ -53,6 +55,7 @@ exports.handoverSettingsSchema = {
53
55
  apiTenant: { type: "string" },
54
56
  usePlatformToken: { type: "boolean" },
55
57
  forwardOnlyHandoverConversations: { type: "boolean" },
58
+ getQueueUpdates: { type: "boolean" },
56
59
  apiAccessToken: { type: "string" },
57
60
  baseApiUrl: { type: "string", format: "url" },
58
61
  realtimeAccessToken: { type: "string" },
@@ -63,6 +66,9 @@ exports.handoverSettingsSchema = {
63
66
  apiVersion: { type: "string" },
64
67
  organizationId: { type: "string" },
65
68
  deploymentId: { type: "string" },
69
+ deploymentName: { type: "string" },
70
+ clientId: { type: "string" },
71
+ clientSecret: { type: "string" },
66
72
  buttonId: { type: "string" },
67
73
  forwardUnknownEventsToFlow: { type: "boolean" },
68
74
  liveAgentInboxId: { type: "string" },
@@ -85,7 +91,8 @@ exports.handoverSettingsSchema = {
85
91
  agentAssistConfigId: { type: "string" },
86
92
  enableTranscriptTile: { type: "boolean" },
87
93
  enableTranscriptTileChatInput: { type: "boolean" },
88
- redactTranscriptTileMessages: { type: "boolean" }
94
+ redactTranscriptTileMessages: { type: "boolean" },
95
+ oAuth2Connection: { type: "string" }
89
96
  }
90
97
  }
91
98
  }
@@ -106,7 +113,13 @@ exports.foreignSessionDataSchema = {
106
113
  foreignSessionId: { type: "string" },
107
114
  memberId: { type: "string" },
108
115
  token: { type: "string" },
109
- affinityToken: { type: "string" }
116
+ affinityToken: { type: "string" },
117
+ userId: { type: "string" },
118
+ firstname: { type: "string" },
119
+ lastname: { type: "string" },
120
+ nickname: { type: "string" },
121
+ integrationId: { type: "string" },
122
+ conversationId: { type: "string" }
110
123
  }
111
124
  };
112
125
  exports.rceSettingsSchema = {
@@ -127,6 +140,9 @@ exports.rceSettingsSchema = {
127
140
  "forwardOnlyHandoverConversations": {
128
141
  "type": "boolean"
129
142
  },
143
+ "getQueueUpdates": {
144
+ "type": "boolean"
145
+ },
130
146
  "apiAccessToken": {
131
147
  "type": "string"
132
148
  },
@@ -342,4 +358,42 @@ exports.genesysCloudSettingsSchema = {
342
358
  }
343
359
  }
344
360
  };
361
+ exports.genesysCloudOMSettingsSchema = {
362
+ title: "genesysCloudOMSettingsSchema",
363
+ type: "object",
364
+ additionalProperties: false,
365
+ required: [
366
+ "host",
367
+ "deploymentName",
368
+ "queue",
369
+ "clientId",
370
+ "clientSecret"
371
+ ],
372
+ properties: {
373
+ host: {
374
+ type: "string"
375
+ },
376
+ deploymentName: {
377
+ type: "string"
378
+ },
379
+ queue: {
380
+ type: "string"
381
+ },
382
+ webhookSecret: {
383
+ type: "string"
384
+ },
385
+ sendProfile: {
386
+ type: "boolean"
387
+ },
388
+ clientId: {
389
+ type: "string"
390
+ },
391
+ clientSecret: {
392
+ type: "string"
393
+ },
394
+ forwardOnlyHandoverConversations: {
395
+ "type": "boolean",
396
+ }
397
+ }
398
+ };
345
399
  //# sourceMappingURL=handover.js.map
@@ -11,6 +11,8 @@ exports.journeyStepGoals = [
11
11
  "createEndpoint",
12
12
  "createLexicon",
13
13
  "createSnapshot",
14
+ "createKnowledgeStore",
15
+ "createKnowledgeSource",
14
16
  "openWebchat",
15
17
  "createCodeNode",
16
18
  "createHttpRequestNode",
@@ -18,6 +20,10 @@ exports.journeyStepGoals = [
18
20
  "createQuestionNode",
19
21
  "createSayNode",
20
22
  "createLookupNode",
23
+ "createKnowledgeSearchNode",
24
+ "createSearchExtractOutputNode",
25
+ "createGptConversationNode",
26
+ "createLlmPromptNode",
21
27
  "updateCaseNode",
22
28
  "updateHttpRequestNode",
23
29
  "updateIfNode",
@@ -8,6 +8,8 @@ exports.trackableJourneyEvent = [
8
8
  "createEndpoint",
9
9
  "createLexicon",
10
10
  "createSnapshot",
11
+ "createKnowledgeStore",
12
+ "createKnowledgeSource",
11
13
  /* endpoint editor */
12
14
  "openWebchat",
13
15
  /* flow chart */
@@ -1,6 +1,6 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.createAdminConsoleEndpointConfiguration = exports.eightByEightEndpointSettingsSchema = exports.whatsAppEndpointSettingsSchema = exports.liveAgentEndpointSettingsSchema = exports.chatwootEndpointSettingsSchema = exports.ringCentralEngageEndpointSettingsSchema = exports.avayaEndpointSettingsSchema = exports.AMAZON_POLLY_LANGUAGE_MAPPING = exports.workplaceEndpointSettingsSchema = exports.dashbotPlatform = exports.anyEndpointSettingsSchema = exports.avayaGatherLanguages = exports.avayaSttTtsLanguages = exports.callEventSettingsSchema = exports.maintenanceMenuSchema = exports.businessHoursMenuSchema = exports.webchatPersistentMenuSchema = exports.endpointTypes = void 0;
3
+ exports.createAdminConsoleEndpointConfiguration = exports.agentAssistVoiceEndpointSettingsSchema = exports.niceCXOneEndpointSettingsSchema = exports.genesysBotConnectorEndpointSettingsSchema = exports.eightByEightEndpointSettingsSchema = exports.whatsAppEndpointSettingsSchema = exports.liveAgentEndpointSettingsSchema = exports.chatwootEndpointSettingsSchema = exports.ringCentralEngageEndpointSettingsSchema = exports.avayaEndpointSettingsSchema = exports.AMAZON_POLLY_LANGUAGE_MAPPING = exports.workplaceEndpointSettingsSchema = exports.dashbotPlatform = exports.anyEndpointSettingsSchema = exports.avayaGatherLanguages = exports.avayaSttTtsLanguages = exports.callEventSettingsSchema = exports.maintenanceMenuSchema = exports.businessHoursMenuSchema = exports.webchatPersistentMenuSchema = exports.endpointTypes = void 0;
4
4
  /* Interfaces & Types */
5
5
  const alexa_1 = require("../alexa");
6
6
  const constants_1 = require("../../constants");
@@ -9,7 +9,6 @@ exports.endpointTypes = [
9
9
  "workplace",
10
10
  "alexa",
11
11
  "slack",
12
- "google",
13
12
  "webhook",
14
13
  "rest",
15
14
  "abstractRest",
@@ -19,7 +18,6 @@ exports.endpointTypes = [
19
18
  "dialogflow",
20
19
  "twilio",
21
20
  "twilioSms",
22
- "twilioAutopilot",
23
21
  "line",
24
22
  "intercom",
25
23
  "microsoftBotFramework",
@@ -33,8 +31,13 @@ exports.endpointTypes = [
33
31
  "voiceGateway2",
34
32
  "whatsapp",
35
33
  "amazonLex",
36
- "eightByEight"
34
+ "eightByEight",
35
+ "bandwidth",
36
+ "genesysBotConnector",
37
+ "niceCXOne",
38
+ "agentAssistVoice",
37
39
  ];
40
+ const transferTypes = ["dial", "sip:refer"];
38
41
  exports.webchatPersistentMenuSchema = {
39
42
  title: "webchatPersistentMenuSchema",
40
43
  type: "object",
@@ -98,20 +101,74 @@ const callEvents = [
98
101
  "CALL_COMPLETED",
99
102
  "CALL_FAILED",
100
103
  "USER_INPUT_TIMEOUT",
101
- "ANSWERING_MACHINE_DETECTION"
104
+ "ANSWERING_MACHINE_DETECTION",
105
+ "TRANSFER_REFER_SUCCESS",
106
+ "TRANSFER_REFER_ERROR",
107
+ "TRANSFER_DIAL_SUCCESS",
108
+ "TRANSFER_DIAL_ERROR",
109
+ "USER_BUSY",
110
+ "NO_ANSWER"
102
111
  ];
112
+ const callFailoverSettingsSchema = {
113
+ title: "callEventSettingsSchema",
114
+ type: "object",
115
+ additionalProperties: false,
116
+ properties: {
117
+ enabled: { type: "boolean" },
118
+ type: { type: "string", enum: [...transferTypes] },
119
+ headers: { type: "string" },
120
+ to: { type: "string" },
121
+ reason: { type: "string" },
122
+ dialCallerId: { type: "string" },
123
+ dialMusic: { type: "string" },
124
+ dialTimeout: { type: "number" },
125
+ dialTranscribeEnabled: { type: "boolean" },
126
+ dialTranscribeVendor: { type: "string" },
127
+ dialTranscribeLanguage: { type: "string" },
128
+ dialTranscribeWebhook: { type: "string" },
129
+ dialTranscribeRecognitionChannel: { type: "number" },
130
+ dialTranscribeRecognitionGoogleModel: { type: 'string' },
131
+ dialTranscribeLabel: { type: "string" },
132
+ dialTranscribeDeepgramTier: { type: 'string' },
133
+ dialTranscribeDeepgramModel: { type: 'string' },
134
+ deepgramSmartFormatting: { type: "boolean" },
135
+ deepgramEndpointing: { type: "boolean" },
136
+ deepgramEndpointingValue: { type: "number" }
137
+ }
138
+ };
103
139
  exports.callEventSettingsSchema = {
104
140
  title: "callEventSettingsSchema",
105
141
  type: "object",
106
142
  additionalProperties: false,
107
143
  properties: {
108
144
  enabled: { type: "boolean" },
109
- event: { type: "string", enum: [...callEvents] },
110
- action: { type: "string", enum: ["executeFlow", "inject"] },
145
+ action: { type: "string", enum: ["executeFlow", "inject", "transfer", "none"] },
111
146
  flowId: { type: "string" },
112
147
  entrypoint: { type: "string" },
113
148
  injectText: { type: "string" },
114
149
  injectData: { type: "string" },
150
+ failover: callFailoverSettingsSchema
151
+ }
152
+ };
153
+ const callEventsSchema = {
154
+ title: "callEventsSchema",
155
+ type: "object",
156
+ additionalProperties: false,
157
+ properties: {
158
+ amd: exports.callEventSettingsSchema,
159
+ callCreated: exports.callEventSettingsSchema,
160
+ callCompleted: exports.callEventSettingsSchema,
161
+ callFailed: exports.callEventSettingsSchema,
162
+ callReconnected: exports.callEventSettingsSchema,
163
+ recognizedDtmf: exports.callEventSettingsSchema,
164
+ recognizedSpeech: exports.callEventSettingsSchema,
165
+ userInputTimeout: exports.callEventSettingsSchema,
166
+ transferReferSuccess: exports.callEventSettingsSchema,
167
+ transferReferError: exports.callEventSettingsSchema,
168
+ transferDialSuccess: exports.callEventSettingsSchema,
169
+ transferDialError: exports.callEventSettingsSchema,
170
+ userBusy: exports.callEventSettingsSchema,
171
+ noAnswer: exports.callEventSettingsSchema,
115
172
  }
116
173
  };
117
174
  exports.avayaSttTtsLanguages = [
@@ -367,7 +424,8 @@ exports.anyEndpointSettingsSchema = {
367
424
  overwriteWebchatBundleUrl: { type: "string" },
368
425
  businessHours: exports.businessHoursMenuSchema,
369
426
  maintenance: exports.maintenanceMenuSchema,
370
- callEvents: exports.callEventSettingsSchema,
427
+ callEvents: callEventsSchema,
428
+ failover: callFailoverSettingsSchema,
371
429
  }
372
430
  };
373
431
  exports.dashbotPlatform = [
@@ -689,6 +747,31 @@ exports.eightByEightEndpointSettingsSchema = {
689
747
  },
690
748
  additionalProperties: false
691
749
  };
750
+ exports.genesysBotConnectorEndpointSettingsSchema = {
751
+ type: "object",
752
+ properties: {
753
+ verifyToken: {
754
+ type: "string"
755
+ }
756
+ },
757
+ additionalProperties: false
758
+ };
759
+ exports.niceCXOneEndpointSettingsSchema = {
760
+ type: "object",
761
+ properties: {
762
+ verifyToken: {
763
+ type: "string"
764
+ }
765
+ },
766
+ additionalProperties: false
767
+ };
768
+ exports.agentAssistVoiceEndpointSettingsSchema = {
769
+ type: "object",
770
+ properties: {
771
+ verifyToken: { type: "string" },
772
+ },
773
+ additionalProperties: false
774
+ };
692
775
  /** Create the default endpoint for adminconsole i.e. for interaction panel */
693
776
  const createAdminConsoleEndpointConfiguration = () => {
694
777
  /** Create the endpointConfiguration for this connection */
@@ -73,6 +73,7 @@ exports.actionTypes = [
73
73
  "setupCognigyLiveAgent",
74
74
  "setupCognigyLiveAgentInbox",
75
75
  "setupCognigyGenerativeAI",
76
+ "setupVoiceGatewayAccount",
76
77
  "updateCognigyLiveAgentInbox",
77
78
  "trainAllProjectFlows",
78
79
  "trainIntents",
@@ -32,6 +32,9 @@ exports.connectionSchemaCompleteDataSchema = {
32
32
  type: "string",
33
33
  format: "resource-name"
34
34
  },
35
+ label: { type: "string" },
36
+ description: { type: "string" },
37
+ params: { type: "object" },
35
38
  required: { type: "boolean", default: true }
36
39
  }
37
40
  }
@@ -50,6 +50,7 @@ exports.endpointDataSchema = {
50
50
  useChatbaseAnalytics: { type: "boolean" },
51
51
  useContactProfiles: { type: "boolean" },
52
52
  useConversations: { type: "boolean" },
53
+ storeDataPayload: { type: "boolean" },
53
54
  useDashbotAnalytics: { type: "boolean" },
54
55
  overrideSnapshotConnections: { type: "boolean" },
55
56
  fileStorageSettings: fileStorage_1.fileStorageSettingsSchema,
@@ -37,6 +37,9 @@ exports.extensionNodePackageDataSchema = {
37
37
  type: "string",
38
38
  format: "resource-name"
39
39
  },
40
+ label: { type: "string" },
41
+ description: { type: "string" },
42
+ params: { type: "object" },
40
43
  required: { type: "boolean", default: true }
41
44
  }
42
45
  }