@cognigy/rest-api-client 0.15.0 → 0.16.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (137) hide show
  1. package/CHANGELOG.md +11 -0
  2. package/build/GenericTusFn.js +64 -0
  3. package/build/RestAPIClient.js +3 -0
  4. package/build/apigroups/AdministrationAPIGroup_2_0.js +7 -2
  5. package/build/apigroups/ResourcesAPIGroup_2_0.js +28 -23
  6. package/build/{shared/interfaces/agentAssist/ISendTileUpdateReferenceParams.js → apigroups/TTusAPIOperation.js} +1 -1
  7. package/build/apigroups/index.js +2 -0
  8. package/build/connector/AxiosAdapter.js +5 -4
  9. package/build/shared/charts/descriptors/agentAssist/constants/constants.js +7 -0
  10. package/build/shared/charts/descriptors/agentAssist/helpers/sentiment.helper.js +41 -0
  11. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/identityAssistTemplate.js +54 -0
  12. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/knowledgeAssistTemplate.js +187 -0
  13. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/nextActionWidgetTemplate.js +93 -0
  14. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage0.js +81 -0
  15. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage1.js +84 -0
  16. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage2.js +97 -0
  17. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stageError.js +85 -0
  18. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/sentimentAnalysisTemplate.js +41 -0
  19. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/stylesPartial.js +15 -0
  20. package/build/shared/charts/descriptors/agentAssist/htmlTemplates/transcriptAssistTemplate.js +53 -0
  21. package/build/shared/charts/descriptors/agentAssist/identityAssist.js +135 -0
  22. package/build/shared/charts/descriptors/agentAssist/index.js +15 -1
  23. package/build/shared/charts/descriptors/agentAssist/knowledgeAssist.js +625 -0
  24. package/build/shared/charts/descriptors/agentAssist/nextActionAssist.js +77 -0
  25. package/build/shared/charts/descriptors/agentAssist/sentimentAssist.js +86 -0
  26. package/build/shared/charts/descriptors/agentAssist/setAdaptiveCardTile.js +2 -2
  27. package/build/shared/charts/descriptors/agentAssist/setAgentAssistGrid.js +105 -0
  28. package/build/shared/charts/descriptors/agentAssist/setHtmlTile.js +2 -2
  29. package/build/shared/charts/descriptors/agentAssist/setIframeTile.js +2 -2
  30. package/build/shared/charts/descriptors/agentAssist/setSecureFormsTile.js +171 -0
  31. package/build/shared/charts/descriptors/agentAssist/transcriptAssist.js +72 -0
  32. package/build/shared/charts/descriptors/allFields.js +6 -0
  33. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/TGenerativeAIConnectionFields.js +3 -0
  34. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/alephAlphaProviderConnection.js +11 -0
  35. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/anthropicProviderConnection.js +1 -1
  36. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/azureOpenAIProviderConnectionV2.js +1 -1
  37. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/index.js +6 -2
  38. package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/openAIProviderConnection.js +1 -1
  39. package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/amazonStorageProviderConnection.js +4 -4
  40. package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/azureBlobStorageProviderConnection.js +3 -3
  41. package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/googleCloudStorageProviderConnection.js +3 -3
  42. package/build/shared/charts/descriptors/connectionNodes/mongoDB/mongoDBConnection.js +1 -1
  43. package/build/shared/charts/descriptors/connectionNodes/smtp/oAuth2Connection.js +8 -8
  44. package/build/shared/charts/descriptors/connectionNodes/smtp/serviceConnection.js +2 -2
  45. package/build/shared/charts/descriptors/connectionNodes/smtp/smtpConnection.js +5 -5
  46. package/build/shared/charts/descriptors/connectionNodes/speechProviders/awsSpeechProviderConnection.js +4 -4
  47. package/build/shared/charts/descriptors/connectionNodes/speechProviders/microsoftSpeechProviderConnection.js +2 -2
  48. package/build/shared/charts/descriptors/connectionNodes/sql/sqlConnection.js +5 -5
  49. package/build/shared/charts/descriptors/connectionNodes/translationProviders/deeplTranslationProviderConnection.js +15 -0
  50. package/build/shared/charts/descriptors/connectionNodes/translationProviders/googleTranslationProviderConnection.js +15 -0
  51. package/build/shared/charts/descriptors/connectionNodes/translationProviders/index.js +23 -0
  52. package/build/shared/charts/descriptors/connectionNodes/translationProviders/microsoftTranslationProviderConnection.js +21 -0
  53. package/build/shared/charts/descriptors/index.js +13 -2
  54. package/build/shared/charts/descriptors/knowledgeSearch/constants/constants.js +6 -0
  55. package/build/shared/charts/descriptors/knowledgeSearch/index.js +5 -1
  56. package/build/shared/charts/descriptors/knowledgeSearch/knowledgeSearch.js +7 -2
  57. package/build/shared/charts/descriptors/knowledgeSearch/knowledgeSearchV2.js +151 -0
  58. package/build/shared/charts/descriptors/knowledgeSearch/searchExtractOutput.js +985 -0
  59. package/build/shared/charts/descriptors/logic/goTo.js +3 -1
  60. package/build/shared/charts/descriptors/message/question/optionalQuestion.js +2 -2
  61. package/build/shared/charts/descriptors/message/question/question.js +215 -8
  62. package/build/shared/charts/descriptors/nlu/cleanText.js +1 -0
  63. package/build/shared/charts/descriptors/nlu/generativeSlotFiller/prompt.js +103 -5
  64. package/build/shared/charts/descriptors/service/GPTConversation.js +125 -23
  65. package/build/shared/charts/descriptors/service/GPTPrompt.js +148 -12
  66. package/build/shared/charts/descriptors/service/checkAgentAvailability.js +15 -1
  67. package/build/shared/charts/descriptors/service/handoverV2.js +45 -0
  68. package/build/shared/{interfaces/twilioInterface.js → charts/descriptors/voice/interface/IBandwidth.js} +1 -1
  69. package/build/shared/charts/descriptors/voice/mappers/base.mapper.js +14 -0
  70. package/build/shared/charts/descriptors/voice/mappers/hangup.mapper.js +26 -0
  71. package/build/shared/charts/descriptors/voice/mappers/muteSpeechInput.mapper.js +17 -2
  72. package/build/shared/charts/descriptors/voice/mappers/play.mapper.js +54 -0
  73. package/build/shared/charts/descriptors/voice/mappers/record.mapper.js +7 -0
  74. package/build/shared/charts/descriptors/voice/mappers/sendMetadata.mapper.js +15 -0
  75. package/build/shared/charts/descriptors/voice/mappers/setSessionConfig.mapper.js +38 -8
  76. package/build/shared/charts/descriptors/voice/mappers/transfer.mapper.js +31 -9
  77. package/build/shared/charts/descriptors/voice/nodes/muteSpeechInput.js +1 -1
  78. package/build/shared/charts/descriptors/voice/nodes/play.js +1 -1
  79. package/build/shared/charts/descriptors/voice/nodes/sessionSpeechParameters.js +118 -4
  80. package/build/shared/charts/descriptors/voice/nodes/transfer.js +11 -3
  81. package/build/shared/charts/descriptors/voice/utils/vgConstants.js +14 -0
  82. package/build/shared/charts/descriptors/voicegateway/index.js +14 -11
  83. package/build/shared/charts/descriptors/voicegateway/utils/paramUtils.js +1 -5
  84. package/build/shared/charts/descriptors/voicegateway2/nodes/muteSpeechInput.js +12 -1
  85. package/build/shared/charts/descriptors/voicegateway2/nodes/play.js +6 -0
  86. package/build/shared/charts/descriptors/voicegateway2/nodes/setSessionConfig.js +158 -10
  87. package/build/shared/charts/descriptors/voicegateway2/nodes/transfer.js +296 -43
  88. package/build/shared/charts/descriptors/voicegateway2/utils/helper.js +30 -4
  89. package/build/shared/charts/helpers/generativeAI/rephraseSentenceWithAi.js +1 -1
  90. package/build/shared/constants.js +5 -1
  91. package/build/shared/handoverClients/interfaces/THandoverEventType.js +3 -1
  92. package/build/shared/helper/BaseContext.js +2 -15
  93. package/build/shared/helper/nlu/textCleaner.js +25 -3
  94. package/build/shared/interfaces/IEndpointTranslationSettings.js +9 -0
  95. package/build/shared/interfaces/IOrganisation.js +2 -1
  96. package/build/shared/interfaces/agentAssist/ISendConfigUpdateParams.js +3 -0
  97. package/build/shared/interfaces/agentAssist/ISendUpdateReferenceParams.js +3 -0
  98. package/build/shared/interfaces/amqpInterface.js +18 -22
  99. package/build/shared/interfaces/channels/genesysBotConnector.js +21 -0
  100. package/build/shared/interfaces/channels/niceCXOne.js +8 -0
  101. package/build/shared/interfaces/generativeAI/IGenerativeAIModels.js +15 -7
  102. package/build/shared/interfaces/handover.js +57 -3
  103. package/build/shared/interfaces/journeys/IJourney.js +6 -0
  104. package/build/shared/interfaces/journeys/IJourneyTrackEvent.js +2 -0
  105. package/build/shared/interfaces/messageAPI/endpoints.js +91 -8
  106. package/build/shared/interfaces/resources/IAuditEvent.js +1 -0
  107. package/build/shared/interfaces/resources/IConnectionSchema.js +3 -0
  108. package/build/shared/interfaces/resources/IEndpoint.js +1 -0
  109. package/build/shared/interfaces/resources/IExtension.js +3 -0
  110. package/build/shared/interfaces/resources/ILargeLanguageModel.js +24 -5
  111. package/build/shared/interfaces/resources/INodeDescriptorSet.js +23 -1
  112. package/build/shared/interfaces/resources/TNLUConnectorType.js +0 -1
  113. package/build/shared/interfaces/resources/TRestChannelType.js +16 -11
  114. package/build/shared/interfaces/resources/TWebhookChannelType.js +6 -1
  115. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeChunk.js +21 -3
  116. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeSource.js +13 -2
  117. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeStore.js +1 -1
  118. package/build/shared/interfaces/resources/settings/IAgentSettings.js +3 -23
  119. package/build/shared/interfaces/resources/settings/IGenerativeAISettings.js +4 -0
  120. package/build/shared/interfaces/resources/settings/ITranslationSettings.js +63 -0
  121. package/build/shared/interfaces/resources/settings/index.js +4 -1
  122. package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/IReadVoiceGatewayAccountRest_2_0.js +3 -0
  123. package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/ISetupVoiceGatewayAccountRest_2_0.js +3 -0
  124. package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/index.js +3 -0
  125. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IGetKnowledgeQueryCounterOrganisationRest_2_0.js +3 -0
  126. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IGetKnowledgeQueryCounterRest_2_0.js +3 -0
  127. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IKnowlegeQueryCounterAggregatedValue_2_0.js +3 -0
  128. package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/index.js +3 -0
  129. package/build/shared/interfaces/restAPI/resources/nluconnector/v2.0/TNLUConnectorType_2_0.js +0 -2
  130. package/build/shared/interfaces/restAPI/resources/uploadResumable/v2.0/IUploadResumableRest_2_0.js +17 -0
  131. package/build/shared/interfaces/restAPI/resources/uploadResumable/v2.0/index.js +3 -0
  132. package/build/shared/interfaces/security/IKnowledgeQueryCounterAggregatedValue.js +3 -0
  133. package/build/shared/interfaces/security/IPermission.js +2 -0
  134. package/build/shared/interfaces/security/IRole.js +3 -1
  135. package/build/test.js +27 -0
  136. package/package.json +19 -17
  137. package/types/index.d.ts +581 -129
@@ -7,6 +7,7 @@ const createNodeDescriptor_1 = require("../../../createNodeDescriptor");
7
7
  const transfer_mapper_1 = require("../../voice/mappers/transfer.mapper");
8
8
  const design_1 = require("../utils/design");
9
9
  const helper_1 = require("../utils/helper");
10
+ const customHeaderDefaultValue = "X-Custom-Header";
10
11
  exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
11
12
  type: "transfer",
12
13
  defaultLabel: "Transfer",
@@ -26,13 +27,13 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
26
27
  options: [
27
28
  {
28
29
  label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TYPE__OPTIONS__REFER__LABEL",
29
- value: "refer"
30
+ value: "refer",
30
31
  },
31
32
  {
32
33
  label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TYPE__OPTIONS__DIAL__LABEL",
33
- value: "dial"
34
- }
35
- ]
34
+ value: "dial",
35
+ },
36
+ ],
36
37
  },
37
38
  defaultValue: "refer",
38
39
  description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TYPE__DESCRIPTION",
@@ -47,6 +48,17 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
47
48
  description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TARGET__DESCRIPTION",
48
49
  defaultValue: "+49123456789",
49
50
  },
51
+ {
52
+ key: "referredBy",
53
+ label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__REFERRED_BY__LABEL",
54
+ type: "cognigyText",
55
+ description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__REFERRED_BY__DESCRIPTION",
56
+ defaultValue: "",
57
+ condition: {
58
+ key: "transferType",
59
+ value: "refer"
60
+ }
61
+ },
50
62
  {
51
63
  key: "transferReason",
52
64
  label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_REASON__LABEL",
@@ -70,7 +82,7 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
70
82
  type: "json",
71
83
  description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_SIP_HEADERS__DESCRIPTION",
72
84
  defaultValue: {
73
- "X-Custom-Header": "YourValue",
85
+ [customHeaderDefaultValue]: "YourValue",
74
86
  },
75
87
  condition: {
76
88
  key: "useTransferSipHeaders",
@@ -85,8 +97,8 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
85
97
  description: "UI__NODE_EDITOR__TRANSFER__DIAL_CALLER_ID__DESCRIPTION",
86
98
  condition: {
87
99
  key: "transferType",
88
- value: "dial",
89
- },
100
+ value: "dial"
101
+ }
90
102
  },
91
103
  {
92
104
  key: "dialMusic",
@@ -95,8 +107,8 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
95
107
  description: "UI__NODE_EDITOR__TRANSFER__FIELDS__DIAL_MUSIC__DESCRIPTION",
96
108
  condition: {
97
109
  key: "transferType",
98
- value: "dial",
99
- },
110
+ value: "dial"
111
+ }
100
112
  },
101
113
  {
102
114
  key: "dialTranscriptionWebhook",
@@ -105,8 +117,55 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
105
117
  description: "UI__NODE_EDITOR__TRANSFER__FIELDS__DIAL_TRANSCRIPTION_WEBHOOK__DESCRIPTION",
106
118
  condition: {
107
119
  key: "transferType",
108
- value: "dial",
120
+ value: "dial"
121
+ }
122
+ },
123
+ {
124
+ key: "sttLabel",
125
+ label: "UI__NODE_EDITOR__TRANSFER__FIELDS__DIAL_TRANSCRIPTION_STT_LABEL__LABEL",
126
+ type: "text",
127
+ description: "UI__NODE_EDITOR__TRANSFER__FIELDS__DIAL_TRANSCRIPTION_STT_LABEL__DESCRIPTION",
128
+ condition: {
129
+ key: "transferType",
130
+ value: "dial"
131
+ }
132
+ },
133
+ {
134
+ key: "dialTimeout",
135
+ label: "UI__NODE_EDITOR__TRANSFER__FIELDS__TIMEOUT__LABEL",
136
+ type: "number",
137
+ description: "UI__NODE_EDITOR__TRANSFER__FIELDS__TIMEOUT__DESCRIPTION",
138
+ condition: {
139
+ key: "transferType",
140
+ value: "dial"
109
141
  },
142
+ defaultValue: 60,
143
+ params: {
144
+ min: 0,
145
+ max: 300
146
+ }
147
+ },
148
+ {
149
+ key: "agentAssistEnabled",
150
+ label: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_ENABLED__LABEL",
151
+ type: "toggle",
152
+ description: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_ENABLED__DESCRIPTION",
153
+ defaultValue: false,
154
+ condition: {
155
+ key: "transferType",
156
+ value: "dial"
157
+ }
158
+ },
159
+ {
160
+ key: "agentAssistHeadersKey",
161
+ label: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_HEADERS_KEY__LABEL",
162
+ type: "cognigyText",
163
+ description: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_HEADERS_KEY__DESCRIPTION",
164
+ defaultValue: customHeaderDefaultValue,
165
+ condition: {
166
+ key: "agentAssistEnabled",
167
+ value: true
168
+ }
110
169
  },
111
170
  {
112
171
  key: "amdEnabled",
@@ -116,8 +175,8 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
116
175
  defaultValue: false,
117
176
  condition: {
118
177
  key: "transferType",
119
- value: "dial",
120
- },
178
+ value: "dial"
179
+ }
121
180
  },
122
181
  {
123
182
  key: "amdRedirectOnMachineDetected",
@@ -127,8 +186,8 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
127
186
  defaultValue: false,
128
187
  condition: {
129
188
  key: "amdEnabled",
130
- value: true,
131
- },
189
+ value: true
190
+ }
132
191
  },
133
192
  {
134
193
  key: "amdRedirectText",
@@ -137,15 +196,17 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
137
196
  description: "UI__NODE_EDITOR__TRANSFER__FIELDS__AMD_REDIRECT_TEXT__DESCRIPTION",
138
197
  defaultValue: "",
139
198
  condition: {
140
- and: [{
199
+ and: [
200
+ {
141
201
  key: "amdEnabled",
142
- value: true,
202
+ value: true
143
203
  },
144
204
  {
145
205
  key: "amdRedirectOnMachineDetected",
146
- value: true,
147
- }]
148
- },
206
+ value: true
207
+ }
208
+ ]
209
+ }
149
210
  },
150
211
  {
151
212
  key: "recognitionChannel",
@@ -171,8 +232,8 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
171
232
  description: "UI__NODE_EDITOR__TRANSFER__FIELDS__RECOGNITION_CHANNEL__DESCRIPTION",
172
233
  condition: {
173
234
  key: "transferType",
174
- value: "dial",
175
- },
235
+ value: "dial"
236
+ }
176
237
  },
177
238
  {
178
239
  key: "sttVendor",
@@ -185,26 +246,168 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
185
246
  },
186
247
  condition: {
187
248
  key: "transferType",
188
- value: "dial",
189
- },
249
+ value: "dial"
250
+ }
190
251
  },
191
252
  {
192
253
  key: "sttLanguage",
193
254
  type: "sttSelect",
194
255
  defaultValue: "",
256
+ label: "_unused_"
257
+ },
258
+ {
259
+ key: "sttDisablePunctuation",
260
+ type: "toggle",
261
+ label: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__STT_DISABLE_PUNCTUATION__LABEL",
262
+ description: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__STT_DISABLE_PUNCTUATION__DESCRIPTION",
263
+ defaultValue: false,
264
+ condition: {
265
+ or: [
266
+ {
267
+ key: "sttVendor",
268
+ value: "google"
269
+ },
270
+ {
271
+ key: "sttVendor",
272
+ value: "deepgram"
273
+ }
274
+ ]
275
+ }
276
+ },
277
+ {
278
+ key: "sttDeepgramTier",
279
+ type: "sttTierModelSelect",
195
280
  label: "_unused_",
281
+ description: "_unused_",
282
+ defaultValue: "base",
283
+ params: {
284
+ languageKey: "config.sttDeepgramModel"
285
+ },
286
+ condition: {
287
+ key: "sttVendor",
288
+ value: "deepgram"
289
+ }
290
+ },
291
+ {
292
+ key: "sttDeepgramModel",
293
+ type: "sttTierModelSelect",
294
+ defaultValue: "general",
295
+ label: "_unused_"
296
+ },
297
+ {
298
+ key: "deepgramEndpointing",
299
+ type: "toggle",
300
+ label: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__DEEPGRAM_ENDPOINTING__LABEL",
301
+ description: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__DEEPGRAM_ENDPOINTING__DESCRIPTION",
302
+ defaultValue: false,
303
+ condition: {
304
+ key: "sttVendor",
305
+ value: "deepgram"
306
+ }
307
+ },
308
+ {
309
+ key: "deepgramEndpointingValue",
310
+ type: "number",
311
+ label: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__DEEPGRAM_ENDPOINTING_TIME__LABEL",
312
+ description: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__DEEPGRAM_ENDPOINTING_TIME__DESCRIPTION",
313
+ defaultValue: 1000,
314
+ params: {
315
+ min: 10,
316
+ max: 1000
317
+ },
318
+ condition: {
319
+ and: [
320
+ {
321
+ key: "sttVendor",
322
+ value: "deepgram"
323
+ },
324
+ {
325
+ key: "deepgramEndpointing",
326
+ value: true
327
+ },
328
+ ]
329
+ }
196
330
  },
331
+ {
332
+ key: "deepgramSmartFormatting",
333
+ type: "toggle",
334
+ label: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__DEEPGRAM_SMART_FORMATTING__LABEL",
335
+ description: "UI__NODE_EDITOR__VOICEGATEWAY2__SET_SESSION_CONFIG__DEEPGRAM_SMART_FORMATTING__DESCRIPTION",
336
+ defaultValue: false,
337
+ condition: {
338
+ key: "sttVendor",
339
+ value: "deepgram"
340
+ }
341
+ },
342
+ {
343
+ key: "googleModel",
344
+ type: "select",
345
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__LABEL",
346
+ description: "UI__NODE_EDITOR__GOOGLE_MODEL__DESCRIPTION",
347
+ defaultValue: "latest_short",
348
+ condition: {
349
+ key: "sttVendor",
350
+ value: "google"
351
+ },
352
+ params: {
353
+ options: [
354
+ {
355
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__LATEST_SHORT__LABEL",
356
+ value: "latest_short"
357
+ },
358
+ {
359
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__LATEST_LONG__LABEL",
360
+ value: "latest_long"
361
+ },
362
+ {
363
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__COMMAND_AND_SEARCH__LABEL",
364
+ value: "command_and_search"
365
+ },
366
+ {
367
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__PHONE_CALL__LABEL",
368
+ value: "phone_call"
369
+ },
370
+ {
371
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__VIDEO__LABEL",
372
+ value: "video"
373
+ },
374
+ {
375
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__MEDICAL_DICTATION__LABEL",
376
+ value: "medical_dictation"
377
+ },
378
+ {
379
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__MEDICAL_CONVERSATION__LABEL",
380
+ value: "medical_conversation"
381
+ },
382
+ {
383
+ label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__DEFAULT__LABEL",
384
+ value: "default"
385
+ }
386
+ ]
387
+ }
388
+ }
197
389
  ],
198
390
  sections: [
199
391
  {
200
392
  key: "transcribe",
201
393
  label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSCRIBE__LABEL",
202
394
  defaultCollapsed: true,
203
- fields: ["sttVendor", "dialTranscriptionWebhook", "recognitionChannel"],
395
+ fields: [
396
+ "sttVendor",
397
+ "sttLabel",
398
+ "sttDisablePunctuation",
399
+ "sttDeepgramTier",
400
+ "deepgramEndpointing",
401
+ "deepgramEndpointingValue",
402
+ "deepgramSmartFormatting",
403
+ "googleModel",
404
+ "dialTranscriptionWebhook",
405
+ "recognitionChannel"
406
+ ],
204
407
  condition: {
205
408
  key: "transferType",
206
409
  value: "dial"
207
- },
410
+ }
208
411
  },
209
412
  {
210
413
  key: "amd",
@@ -214,57 +417,75 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
214
417
  condition: {
215
418
  key: "transferType",
216
419
  value: "dial"
217
- },
420
+ }
218
421
  },
219
422
  {
220
423
  key: "advanced",
221
424
  label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__ADVANCED__LABEL",
222
425
  defaultCollapsed: true,
223
- fields: ["useTransferSipHeaders", "transferSipHeaders", "enableAnsweringMachineDetection"],
224
- },
426
+ fields: [
427
+ "referredBy",
428
+ "useTransferSipHeaders",
429
+ "transferSipHeaders",
430
+ "enableAnsweringMachineDetection"
431
+ ]
432
+ }
225
433
  ],
226
434
  form: [
227
435
  {
228
436
  type: "field",
229
- key: "transferType",
437
+ key: "transferType"
230
438
  },
231
439
  {
232
440
  type: "field",
233
- key: "transferReason",
441
+ key: "transferReason"
234
442
  },
235
443
  {
236
444
  type: "field",
237
- key: "transferTarget",
445
+ key: "transferTarget"
238
446
  },
239
447
  {
240
448
  type: "field",
241
- key: "dialCallerId",
449
+ key: "dialCallerId"
242
450
  },
243
451
  {
244
452
  type: "field",
245
- key: "dialMusic",
453
+ key: "dialMusic"
246
454
  },
247
455
  {
248
- type: "section",
249
- key: "transcribe",
456
+ type: "field",
457
+ key: "dialTimeout"
458
+ },
459
+ {
460
+ type: "field",
461
+ key: "agentAssistEnabled"
462
+ },
463
+ {
464
+ type: "field",
465
+ key: "agentAssistHeadersKey"
250
466
  },
251
467
  {
252
468
  type: "section",
253
- key: "amd",
469
+ key: "transcribe"
254
470
  },
255
471
  {
256
472
  type: "section",
257
- key: "advanced",
473
+ key: "amd"
258
474
  },
475
+ {
476
+ type: "section",
477
+ key: "advanced"
478
+ }
259
479
  ],
260
480
  summary: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__SUMMARY",
261
- function: async ({ cognigy, config }) => {
481
+ function: async ({ cognigy, config, organisationId, projectId }) => {
262
482
  const { api, input } = cognigy;
263
- const { transferType, transferTarget, useTransferSipHeaders, transferSipHeaders, transferReason, dialMusic, dialTranscriptionWebhook, dialCallerId, recognitionChannel, sttVendor, sttLanguage, amdEnabled, amdRedirectOnMachineDetected, amdRedirectText } = config;
483
+ const { transferType, transferTarget, referredBy, useTransferSipHeaders, transferSipHeaders = {}, transferReason, dialMusic, dialTranscriptionWebhook, dialCallerId, recognitionChannel, sttVendor, sttLanguage, sttDisablePunctuation, dialTimeout, amdEnabled, amdRedirectOnMachineDetected, amdRedirectText, sttLabel, googleModel, sttDeepgramTier, sttDeepgramModel, deepgramEndpointing, deepgramEndpointingValue, deepgramSmartFormatting, agentAssistEnabled, agentAssistHeadersKey = customHeaderDefaultValue } = config;
264
484
  const transferParams = {
265
485
  transferType,
266
486
  transferReason,
267
487
  transferTarget,
488
+ referredBy,
268
489
  useTransferSipHeaders,
269
490
  transferSipHeaders,
270
491
  dialMusic,
@@ -272,13 +493,45 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
272
493
  dialTranscriptionWebhook,
273
494
  amdEnabled,
274
495
  amdRedirectOnMachineDetected,
275
- amdRedirectText
496
+ amdRedirectText,
497
+ dialTimeout,
498
+ sttLabel,
276
499
  };
277
500
  try {
278
501
  if (input.channel === "adminconsole") {
279
- api.say("Transferring a call is not supported in the Interaction Panel, please use the VoiceGateway endpoint.", null);
502
+ let textWarningAdminChannel = "Transferring a call is not supported in the Interaction Panel, please use the VoiceGateway endpoint.";
503
+ if (agentAssistEnabled && !dialTranscriptionWebhook) {
504
+ textWarningAdminChannel = `${textWarningAdminChannel + "\n"} Copilot is enabled but no transcription webhook is configured. Please configure a transcription webhook in the Transfer node.`;
505
+ }
506
+ api.say(textWarningAdminChannel, null);
280
507
  return;
281
508
  }
509
+ if (agentAssistEnabled && dialTranscriptionWebhook) {
510
+ try {
511
+ const agentAssistConfigId = api.getAgentAssistConfigId();
512
+ const uui = (0, helper_1.buildUUIValue)({
513
+ sessionId: input.sessionId,
514
+ userId: input.userId,
515
+ webhookUrl: dialTranscriptionWebhook,
516
+ agentAssistConfigId,
517
+ organisationId: organisationId,
518
+ projectId,
519
+ });
520
+ if (!(~dialTranscriptionWebhook.indexOf("userId") && ~dialTranscriptionWebhook.indexOf("sessionId"))) {
521
+ transferParams.dialTranscriptionWebhook = `${dialTranscriptionWebhook}?userId=${input.userId}&sessionId=${input.sessionId}`;
522
+ }
523
+ api.addToInput("UUIValue", uui);
524
+ /* As soon as Copilot enabled, we enable SIP Headers and remove the X-Custom-Header */
525
+ if (!useTransferSipHeaders) {
526
+ transferParams.useTransferSipHeaders = true;
527
+ delete transferSipHeaders["X-Custom-Header"];
528
+ }
529
+ transferSipHeaders[agentAssistHeadersKey] = uui;
530
+ }
531
+ catch (error) {
532
+ api.log("error", "Error on Copilot configuration: " + error.message);
533
+ }
534
+ }
282
535
  if (useTransferSipHeaders &&
283
536
  transferSipHeaders &&
284
537
  !(0, helper_1.isValidJSON)(transferSipHeaders)) {
@@ -286,13 +539,13 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
286
539
  transferParams.useTransferSipHeaders = false;
287
540
  api.log("error", "Invalid JSON in Transfer SIP Headers");
288
541
  }
289
- const payload = transfer_mapper_1.transfer.handleInput("voiceGateway2", transferParams, false, recognitionChannel, sttVendor, sttLanguage);
542
+ const payload = transfer_mapper_1.transfer.handleInput("voiceGateway2", transferParams, false, recognitionChannel, sttVendor, sttLanguage, googleModel, sttDeepgramTier, sttDeepgramModel, sttDisablePunctuation, deepgramEndpointing, deepgramEndpointingValue, deepgramSmartFormatting);
290
543
  api.say(null, {
291
544
  _cognigy: payload,
292
545
  });
293
546
  }
294
547
  catch (error) {
295
- throw new Error(`Error on Transfer node. Error message: ${error.message}`);
548
+ throw new Error(`Error on Transfer node type: ${transferType}. Error message: ${error.message}`);
296
549
  }
297
550
  },
298
551
  });
@@ -1,13 +1,16 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.isValidJSON = exports.cleanTarget = void 0;
3
+ exports.buildUUIValue = exports.isValidJSON = exports.cleanTarget = void 0;
4
4
  function cleanTarget(rawTarget, isPrefixRequired) {
5
5
  if (rawTarget.includes("@")) {
6
- // handle sip refer
7
6
  const sip = rawTarget.replace(/\s/g, "");
8
- if (rawTarget.substring(0, 4) === "sip:")
7
+ /* Leave the referTo target untouched in case it's already an URI */
8
+ if (!rawTarget.startsWith('<') && !rawTarget.startsWith('sip') && !rawTarget.startsWith('"')) {
9
+ return `sip:${sip}`;
10
+ }
11
+ else {
9
12
  return sip;
10
- return `sip:${sip}`;
13
+ }
11
14
  }
12
15
  // handle telephone refer
13
16
  let processedTarget = rawTarget;
@@ -43,4 +46,27 @@ function isValidJSON(json) {
43
46
  }
44
47
  }
45
48
  exports.isValidJSON = isValidJSON;
49
+ const extractURLToken = (url) => {
50
+ const [path] = url.split('?');
51
+ const [token] = path.split('/').reverse();
52
+ return token;
53
+ };
54
+ const encodeHex = (plain) => {
55
+ return plain.split("")
56
+ .map(c => c.charCodeAt(0).toString(16).padStart(2, "0"))
57
+ .join("");
58
+ };
59
+ const createFullUUIValue = (uui) => {
60
+ return `00${encodeHex(uui)};encoding=hex`;
61
+ };
62
+ const buildUUIValue = (params) => {
63
+ const { webhookUrl, userId, sessionId, agentAssistConfigId, organisationId, projectId } = params;
64
+ const { AGENT_ASSIST_WORKSPACE_FRONTEND_URL_WITH_PROTOCOL } = process.env;
65
+ const URLToken = extractURLToken(webhookUrl);
66
+ const assistUserId = `assist-${userId}`;
67
+ const assistSessionId = `assist-${sessionId}`;
68
+ const uui = `${AGENT_ASSIST_WORKSPACE_FRONTEND_URL_WITH_PROTOCOL}/?userId=${assistUserId}&sessionId=${assistSessionId}&URLToken=${URLToken}&organisationId=${organisationId}&projectId=${projectId}&configId=${agentAssistConfigId}`;
69
+ return createFullUUIValue(uui);
70
+ };
71
+ exports.buildUUIValue = buildUUIValue;
46
72
  //# sourceMappingURL=helper.js.map
@@ -19,7 +19,7 @@ const rephraseMultipleSentencesWithAI = async (sentences, config, api, organisat
19
19
  exports.rephraseMultipleSentencesWithAI = rephraseMultipleSentencesWithAI;
20
20
  const createRephraseSentenceWithAIOptions = (params) => {
21
21
  const options = {
22
- promptType: params.promtType,
22
+ promptType: params.promptType,
23
23
  questionType: params.questionType,
24
24
  temperature: params.generativeAI_temperature,
25
25
  question: params.question,
@@ -1,6 +1,6 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.IP_NOT_AVAILABLE = exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = exports.AUDIO_PREVIEW_PROVIDER_EXTENSION = exports.GENERATIVE_AI_PROVIDER_EXTENSION = exports.ADMIN_CONSOLE_URL_TOKEN = exports.X_COGNIGY_ORIGIN = exports.EMBEDDED_EXTENSION = exports.INTERNAL_STORAGE_PROVIDER_EXTENSION = exports.VOICE_GATEWAY_2_EXTENSION = exports.MICROSOFT_EXTENSION = exports.VOICE_GATEWAY_EXTENSION = exports.SMTP_EXTENSION = exports.SQL_EXTENSION = exports.MONGO_DB_EXTENSION = exports.BASIC_EXTENSION = exports.MAX_INT32 = exports.PASSWORD_RESET_TOKEN_TTL_IN_SECONDS = exports.SCOPED_USER = exports.SYSTEM_EMAIL = exports.SYSTEM = exports.CREATED_BY_SSO = void 0;
3
+ exports.IP_NOT_AVAILABLE = exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = exports.TRANSLATION_PROVIDER_EXTENSION = exports.AUDIO_PREVIEW_PROVIDER_EXTENSION = exports.GENERATIVE_AI_PROVIDER_EXTENSION = exports.ADMIN_CONSOLE_URL_TOKEN = exports.X_COGNIGY_ORIGIN = exports.EMBEDDED_EXTENSION = exports.INTERNAL_STORAGE_PROVIDER_EXTENSION = exports.VOICE_GATEWAY_2_EXTENSION = exports.MICROSOFT_EXTENSION = exports.VOICE_GATEWAY_EXTENSION = exports.SMTP_EXTENSION = exports.SQL_EXTENSION = exports.MONGO_DB_EXTENSION = exports.BASIC_EXTENSION = exports.MAX_INT32 = exports.PASSWORD_RESET_TOKEN_TTL_IN_SECONDS = exports.SCOPED_USER = exports.SYSTEM_EMAIL = exports.SYSTEM = exports.CREATED_BY_SSO = void 0;
4
4
  exports.CREATED_BY_SSO = "000000000000000000000550";
5
5
  exports.SYSTEM = "000000000000000000000000";
6
6
  exports.SYSTEM_EMAIL = "system@mail.com";
@@ -22,6 +22,7 @@ exports.X_COGNIGY_ORIGIN = "x-cognigy-origin";
22
22
  exports.ADMIN_CONSOLE_URL_TOKEN = "ffffffffffffffffffff55555555555555555eeeeeeeeeeeeeeeaaaaaaaaaaaa";
23
23
  exports.GENERATIVE_AI_PROVIDER_EXTENSION = "@cognigy/generative-ai-provider";
24
24
  exports.AUDIO_PREVIEW_PROVIDER_EXTENSION = "@cognigy/audio-preview-provider";
25
+ exports.TRANSLATION_PROVIDER_EXTENSION = "@cognigy/translation-provider";
25
26
  exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = {
26
27
  ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID: "escalateIntentsHandoverLiveAgentInboxId",
27
28
  ESCALATE_INTENTS_AGENT_ASSIST_INIT_MESSAGE: "escalateIntentsAgentAssistInitMessage",
@@ -30,6 +31,9 @@ exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = {
30
31
  ESCALATE_ANSWERS_ALLOW_AGENT_INJECT: "escalateAnswersAllowAgentInject",
31
32
  ESCALATE_ANSWERS_AGENT_ASSIST_INIT_MESSAGE: "escalateAnswersAgentAssistInitMessage",
32
33
  LIVE_AGENT_INBOX_ID: "liveAgentInboxId",
34
+ LIVE_AGENT_SKILLS: "liveAgentSkills",
35
+ LIVE_AGENT_LANGUAGES: "liveAgentLanguages",
36
+ LIVE_AGENT_PRIORITY: "liveAgentPriority",
33
37
  AGENT_ASSIST_INIT_MESSAGE: "agentAssistInitMessage",
34
38
  ALLOW_AGENT_INJECT: "allowAgentInject",
35
39
  };
@@ -7,6 +7,8 @@ exports.handoverEventTypes = [
7
7
  "conversationFailed",
8
8
  "agentTypingOn",
9
9
  "agentTypingOff",
10
- "unknown"
10
+ "queueUpdate",
11
+ "RCEImplementationInfo",
12
+ "unknown",
11
13
  ];
12
14
  //# sourceMappingURL=THandoverEventType.js.map
@@ -71,20 +71,13 @@ class BaseContext {
71
71
  * @memberOf Context
72
72
  */
73
73
  importContext(data, traceId, replace) {
74
- var _a;
75
74
  if (replace) {
76
- if (typeof data !== 'object' || data !== null) {
75
+ if (typeof data !== 'object' && data !== null) {
77
76
  logger_1.logger.log("debug", { traceId }, `[importContext] Trying to replace context with data that is not an object`, {
78
77
  organisationId: this.organisationId,
79
78
  projectId: this.projectId,
80
79
  });
81
80
  }
82
- else {
83
- logger_1.logger.log("debug", { traceId }, `[importContext] Replacing the brains context, length: ${(_a = JSON.stringify(data)) === null || _a === void 0 ? void 0 : _a.length}`, {
84
- organisationId: this.organisationId,
85
- projectId: this.projectId,
86
- });
87
- }
88
81
  // make a deep copy of the provided 'data' to get rid of references.
89
82
  // we also do not allow 'null' as an input
90
83
  const deepCopy = JSON.parse(JSON.stringify(data));
@@ -111,18 +104,12 @@ class BaseContext {
111
104
  }
112
105
  }
113
106
  else {
114
- if (typeof data !== 'object' || data !== null) {
107
+ if (typeof data !== 'object' && data !== null) {
115
108
  logger_1.logger.log("debug", { traceId }, `[importContext] Trying to set context for data that is not an object`, {
116
109
  organisationId: this.organisationId,
117
110
  projectId: this.projectId,
118
111
  });
119
112
  }
120
- else {
121
- logger_1.logger.log("debug", { traceId }, `[importContext] Set context for ${Object.keys(data).length} keys`, {
122
- organisationId: this.organisationId,
123
- projectId: this.projectId,
124
- });
125
- }
126
113
  for (let c in data) {
127
114
  this.setContext(c, data[c], traceId);
128
115
  }