@cognigy/rest-api-client 0.15.0 → 0.16.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/CHANGELOG.md +11 -0
- package/build/GenericTusFn.js +64 -0
- package/build/RestAPIClient.js +3 -0
- package/build/apigroups/AdministrationAPIGroup_2_0.js +7 -2
- package/build/apigroups/ResourcesAPIGroup_2_0.js +28 -23
- package/build/{shared/interfaces/agentAssist/ISendTileUpdateReferenceParams.js → apigroups/TTusAPIOperation.js} +1 -1
- package/build/apigroups/index.js +2 -0
- package/build/connector/AxiosAdapter.js +5 -4
- package/build/shared/charts/descriptors/agentAssist/constants/constants.js +7 -0
- package/build/shared/charts/descriptors/agentAssist/helpers/sentiment.helper.js +41 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/identityAssistTemplate.js +54 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/knowledgeAssistTemplate.js +187 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/nextActionWidgetTemplate.js +93 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage0.js +81 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage1.js +84 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stage2.js +97 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/secureForms/stageError.js +85 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/sentimentAnalysisTemplate.js +41 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/stylesPartial.js +15 -0
- package/build/shared/charts/descriptors/agentAssist/htmlTemplates/transcriptAssistTemplate.js +53 -0
- package/build/shared/charts/descriptors/agentAssist/identityAssist.js +135 -0
- package/build/shared/charts/descriptors/agentAssist/index.js +15 -1
- package/build/shared/charts/descriptors/agentAssist/knowledgeAssist.js +625 -0
- package/build/shared/charts/descriptors/agentAssist/nextActionAssist.js +77 -0
- package/build/shared/charts/descriptors/agentAssist/sentimentAssist.js +86 -0
- package/build/shared/charts/descriptors/agentAssist/setAdaptiveCardTile.js +2 -2
- package/build/shared/charts/descriptors/agentAssist/setAgentAssistGrid.js +105 -0
- package/build/shared/charts/descriptors/agentAssist/setHtmlTile.js +2 -2
- package/build/shared/charts/descriptors/agentAssist/setIframeTile.js +2 -2
- package/build/shared/charts/descriptors/agentAssist/setSecureFormsTile.js +171 -0
- package/build/shared/charts/descriptors/agentAssist/transcriptAssist.js +72 -0
- package/build/shared/charts/descriptors/allFields.js +6 -0
- package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/TGenerativeAIConnectionFields.js +3 -0
- package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/alephAlphaProviderConnection.js +11 -0
- package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/anthropicProviderConnection.js +1 -1
- package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/azureOpenAIProviderConnectionV2.js +1 -1
- package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/index.js +6 -2
- package/build/shared/charts/descriptors/connectionNodes/generativeAIProviders/openAIProviderConnection.js +1 -1
- package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/amazonStorageProviderConnection.js +4 -4
- package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/azureBlobStorageProviderConnection.js +3 -3
- package/build/shared/charts/descriptors/connectionNodes/internalStorageProviders/googleCloudStorageProviderConnection.js +3 -3
- package/build/shared/charts/descriptors/connectionNodes/mongoDB/mongoDBConnection.js +1 -1
- package/build/shared/charts/descriptors/connectionNodes/smtp/oAuth2Connection.js +8 -8
- package/build/shared/charts/descriptors/connectionNodes/smtp/serviceConnection.js +2 -2
- package/build/shared/charts/descriptors/connectionNodes/smtp/smtpConnection.js +5 -5
- package/build/shared/charts/descriptors/connectionNodes/speechProviders/awsSpeechProviderConnection.js +4 -4
- package/build/shared/charts/descriptors/connectionNodes/speechProviders/microsoftSpeechProviderConnection.js +2 -2
- package/build/shared/charts/descriptors/connectionNodes/sql/sqlConnection.js +5 -5
- package/build/shared/charts/descriptors/connectionNodes/translationProviders/deeplTranslationProviderConnection.js +15 -0
- package/build/shared/charts/descriptors/connectionNodes/translationProviders/googleTranslationProviderConnection.js +15 -0
- package/build/shared/charts/descriptors/connectionNodes/translationProviders/index.js +23 -0
- package/build/shared/charts/descriptors/connectionNodes/translationProviders/microsoftTranslationProviderConnection.js +21 -0
- package/build/shared/charts/descriptors/index.js +13 -2
- package/build/shared/charts/descriptors/knowledgeSearch/constants/constants.js +6 -0
- package/build/shared/charts/descriptors/knowledgeSearch/index.js +5 -1
- package/build/shared/charts/descriptors/knowledgeSearch/knowledgeSearch.js +7 -2
- package/build/shared/charts/descriptors/knowledgeSearch/knowledgeSearchV2.js +151 -0
- package/build/shared/charts/descriptors/knowledgeSearch/searchExtractOutput.js +985 -0
- package/build/shared/charts/descriptors/logic/goTo.js +3 -1
- package/build/shared/charts/descriptors/message/question/optionalQuestion.js +2 -2
- package/build/shared/charts/descriptors/message/question/question.js +215 -8
- package/build/shared/charts/descriptors/nlu/cleanText.js +1 -0
- package/build/shared/charts/descriptors/nlu/generativeSlotFiller/prompt.js +103 -5
- package/build/shared/charts/descriptors/service/GPTConversation.js +125 -23
- package/build/shared/charts/descriptors/service/GPTPrompt.js +148 -12
- package/build/shared/charts/descriptors/service/checkAgentAvailability.js +15 -1
- package/build/shared/charts/descriptors/service/handoverV2.js +45 -0
- package/build/shared/{interfaces/twilioInterface.js → charts/descriptors/voice/interface/IBandwidth.js} +1 -1
- package/build/shared/charts/descriptors/voice/mappers/base.mapper.js +14 -0
- package/build/shared/charts/descriptors/voice/mappers/hangup.mapper.js +26 -0
- package/build/shared/charts/descriptors/voice/mappers/muteSpeechInput.mapper.js +17 -2
- package/build/shared/charts/descriptors/voice/mappers/play.mapper.js +54 -0
- package/build/shared/charts/descriptors/voice/mappers/record.mapper.js +7 -0
- package/build/shared/charts/descriptors/voice/mappers/sendMetadata.mapper.js +15 -0
- package/build/shared/charts/descriptors/voice/mappers/setSessionConfig.mapper.js +38 -8
- package/build/shared/charts/descriptors/voice/mappers/transfer.mapper.js +31 -9
- package/build/shared/charts/descriptors/voice/nodes/muteSpeechInput.js +1 -1
- package/build/shared/charts/descriptors/voice/nodes/play.js +1 -1
- package/build/shared/charts/descriptors/voice/nodes/sessionSpeechParameters.js +118 -4
- package/build/shared/charts/descriptors/voice/nodes/transfer.js +11 -3
- package/build/shared/charts/descriptors/voice/utils/vgConstants.js +14 -0
- package/build/shared/charts/descriptors/voicegateway/index.js +14 -11
- package/build/shared/charts/descriptors/voicegateway/utils/paramUtils.js +1 -5
- package/build/shared/charts/descriptors/voicegateway2/nodes/muteSpeechInput.js +12 -1
- package/build/shared/charts/descriptors/voicegateway2/nodes/play.js +6 -0
- package/build/shared/charts/descriptors/voicegateway2/nodes/setSessionConfig.js +158 -10
- package/build/shared/charts/descriptors/voicegateway2/nodes/transfer.js +296 -43
- package/build/shared/charts/descriptors/voicegateway2/utils/helper.js +30 -4
- package/build/shared/charts/helpers/generativeAI/rephraseSentenceWithAi.js +1 -1
- package/build/shared/constants.js +5 -1
- package/build/shared/handoverClients/interfaces/THandoverEventType.js +3 -1
- package/build/shared/helper/BaseContext.js +2 -15
- package/build/shared/helper/nlu/textCleaner.js +25 -3
- package/build/shared/interfaces/IEndpointTranslationSettings.js +9 -0
- package/build/shared/interfaces/IOrganisation.js +2 -1
- package/build/shared/interfaces/agentAssist/ISendConfigUpdateParams.js +3 -0
- package/build/shared/interfaces/agentAssist/ISendUpdateReferenceParams.js +3 -0
- package/build/shared/interfaces/amqpInterface.js +18 -22
- package/build/shared/interfaces/channels/genesysBotConnector.js +21 -0
- package/build/shared/interfaces/channels/niceCXOne.js +8 -0
- package/build/shared/interfaces/generativeAI/IGenerativeAIModels.js +15 -7
- package/build/shared/interfaces/handover.js +57 -3
- package/build/shared/interfaces/journeys/IJourney.js +6 -0
- package/build/shared/interfaces/journeys/IJourneyTrackEvent.js +2 -0
- package/build/shared/interfaces/messageAPI/endpoints.js +91 -8
- package/build/shared/interfaces/resources/IAuditEvent.js +1 -0
- package/build/shared/interfaces/resources/IConnectionSchema.js +3 -0
- package/build/shared/interfaces/resources/IEndpoint.js +1 -0
- package/build/shared/interfaces/resources/IExtension.js +3 -0
- package/build/shared/interfaces/resources/ILargeLanguageModel.js +24 -5
- package/build/shared/interfaces/resources/INodeDescriptorSet.js +23 -1
- package/build/shared/interfaces/resources/TNLUConnectorType.js +0 -1
- package/build/shared/interfaces/resources/TRestChannelType.js +16 -11
- package/build/shared/interfaces/resources/TWebhookChannelType.js +6 -1
- package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeChunk.js +21 -3
- package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeSource.js +13 -2
- package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeStore.js +1 -1
- package/build/shared/interfaces/resources/settings/IAgentSettings.js +3 -23
- package/build/shared/interfaces/resources/settings/IGenerativeAISettings.js +4 -0
- package/build/shared/interfaces/resources/settings/ITranslationSettings.js +63 -0
- package/build/shared/interfaces/resources/settings/index.js +4 -1
- package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/IReadVoiceGatewayAccountRest_2_0.js +3 -0
- package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/ISetupVoiceGatewayAccountRest_2_0.js +3 -0
- package/build/shared/interfaces/restAPI/administration/voiceGateway/v2.0/index.js +3 -0
- package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IGetKnowledgeQueryCounterOrganisationRest_2_0.js +3 -0
- package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IGetKnowledgeQueryCounterRest_2_0.js +3 -0
- package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/IKnowlegeQueryCounterAggregatedValue_2_0.js +3 -0
- package/build/shared/interfaces/restAPI/metrics/knowledgeQueryCounter/v2.0/index.js +3 -0
- package/build/shared/interfaces/restAPI/resources/nluconnector/v2.0/TNLUConnectorType_2_0.js +0 -2
- package/build/shared/interfaces/restAPI/resources/uploadResumable/v2.0/IUploadResumableRest_2_0.js +17 -0
- package/build/shared/interfaces/restAPI/resources/uploadResumable/v2.0/index.js +3 -0
- package/build/shared/interfaces/security/IKnowledgeQueryCounterAggregatedValue.js +3 -0
- package/build/shared/interfaces/security/IPermission.js +2 -0
- package/build/shared/interfaces/security/IRole.js +3 -1
- package/build/test.js +27 -0
- package/package.json +19 -17
- package/types/index.d.ts +581 -129
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@@ -7,6 +7,7 @@ const createNodeDescriptor_1 = require("../../../createNodeDescriptor");
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const transfer_mapper_1 = require("../../voice/mappers/transfer.mapper");
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const design_1 = require("../utils/design");
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const helper_1 = require("../utils/helper");
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const customHeaderDefaultValue = "X-Custom-Header";
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exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
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type: "transfer",
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defaultLabel: "Transfer",
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options: [
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{
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label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TYPE__OPTIONS__REFER__LABEL",
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value: "refer"
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value: "refer",
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{
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label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TYPE__OPTIONS__DIAL__LABEL",
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value: "dial"
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}
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]
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value: "dial",
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},
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],
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defaultValue: "refer",
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description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TYPE__DESCRIPTION",
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description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_TARGET__DESCRIPTION",
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defaultValue: "+49123456789",
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{
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key: "referredBy",
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label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__REFERRED_BY__LABEL",
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type: "cognigyText",
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description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__REFERRED_BY__DESCRIPTION",
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defaultValue: "",
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condition: {
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key: "transferType",
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value: "refer"
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}
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},
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{
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key: "transferReason",
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label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_REASON__LABEL",
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description: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSFER_SIP_HEADERS__DESCRIPTION",
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defaultValue: {
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[customHeaderDefaultValue]: "YourValue",
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description: "UI__NODE_EDITOR__TRANSFER__DIAL_CALLER_ID__DESCRIPTION",
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key: "transferType",
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value: "dial"
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value: "dial"
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}
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description: "UI__NODE_EDITOR__TRANSFER__FIELDS__DIAL_MUSIC__DESCRIPTION",
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condition: {
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key: "transferType",
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}
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value: "dial"
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}
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},
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key: "sttLabel",
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label: "UI__NODE_EDITOR__TRANSFER__FIELDS__DIAL_TRANSCRIPTION_STT_LABEL__LABEL",
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type: "text",
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description: "UI__NODE_EDITOR__TRANSFER__FIELDS__DIAL_TRANSCRIPTION_STT_LABEL__DESCRIPTION",
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condition: {
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key: "transferType",
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value: "dial"
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}
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},
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{
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key: "dialTimeout",
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label: "UI__NODE_EDITOR__TRANSFER__FIELDS__TIMEOUT__LABEL",
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type: "number",
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description: "UI__NODE_EDITOR__TRANSFER__FIELDS__TIMEOUT__DESCRIPTION",
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condition: {
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key: "transferType",
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value: "dial"
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defaultValue: 60,
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params: {
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min: 0,
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max: 300
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}
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},
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{
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key: "agentAssistEnabled",
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label: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_ENABLED__LABEL",
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type: "toggle",
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description: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_ENABLED__DESCRIPTION",
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condition: {
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key: "transferType",
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},
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{
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key: "agentAssistHeadersKey",
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label: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_HEADERS_KEY__LABEL",
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type: "cognigyText",
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description: "UI__NODE_EDITOR__TRANSFER__FIELDS__AGENT_ASSIST_HEADERS_KEY__DESCRIPTION",
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defaultValue: customHeaderDefaultValue,
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{
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label: "UI__NODE_EDITOR__GOOGLE_MODEL__LABEL",
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description: "UI__NODE_EDITOR__GOOGLE_MODEL__DESCRIPTION",
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defaultValue: "latest_short",
|
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condition: {
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|
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|
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value: "google"
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|
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},
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params: {
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options: [
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|
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{
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|
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label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__LATEST_SHORT__LABEL",
|
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|
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value: "latest_short"
|
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|
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},
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|
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{
|
|
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|
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label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__LATEST_LONG__LABEL",
|
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|
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value: "latest_long"
|
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|
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},
|
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|
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{
|
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|
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label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__COMMAND_AND_SEARCH__LABEL",
|
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|
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value: "command_and_search"
|
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|
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},
|
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|
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{
|
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|
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label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__PHONE_CALL__LABEL",
|
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|
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value: "phone_call"
|
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|
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},
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|
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{
|
|
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|
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label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__VIDEO__LABEL",
|
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|
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value: "video"
|
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|
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},
|
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|
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{
|
|
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|
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label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__MEDICAL_DICTATION__LABEL",
|
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|
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value: "medical_dictation"
|
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|
+
},
|
|
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|
+
{
|
|
379
|
+
label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__MEDICAL_CONVERSATION__LABEL",
|
|
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|
+
value: "medical_conversation"
|
|
381
|
+
},
|
|
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|
+
{
|
|
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|
+
label: "UI__NODE_EDITOR__GOOGLE_MODEL__OPTIONS__DEFAULT__LABEL",
|
|
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|
+
value: "default"
|
|
385
|
+
}
|
|
386
|
+
]
|
|
387
|
+
}
|
|
388
|
+
}
|
|
197
389
|
],
|
|
198
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|
sections: [
|
|
199
391
|
{
|
|
200
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|
key: "transcribe",
|
|
201
393
|
label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__TRANSCRIBE__LABEL",
|
|
202
394
|
defaultCollapsed: true,
|
|
203
|
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fields: [
|
|
395
|
+
fields: [
|
|
396
|
+
"sttVendor",
|
|
397
|
+
"sttLabel",
|
|
398
|
+
"sttDisablePunctuation",
|
|
399
|
+
"sttDeepgramTier",
|
|
400
|
+
"deepgramEndpointing",
|
|
401
|
+
"deepgramEndpointingValue",
|
|
402
|
+
"deepgramSmartFormatting",
|
|
403
|
+
"googleModel",
|
|
404
|
+
"dialTranscriptionWebhook",
|
|
405
|
+
"recognitionChannel"
|
|
406
|
+
],
|
|
204
407
|
condition: {
|
|
205
408
|
key: "transferType",
|
|
206
409
|
value: "dial"
|
|
207
|
-
}
|
|
410
|
+
}
|
|
208
411
|
},
|
|
209
412
|
{
|
|
210
413
|
key: "amd",
|
|
@@ -214,57 +417,75 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
|
|
|
214
417
|
condition: {
|
|
215
418
|
key: "transferType",
|
|
216
419
|
value: "dial"
|
|
217
|
-
}
|
|
420
|
+
}
|
|
218
421
|
},
|
|
219
422
|
{
|
|
220
423
|
key: "advanced",
|
|
221
424
|
label: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__FIELDS__ADVANCED__LABEL",
|
|
222
425
|
defaultCollapsed: true,
|
|
223
|
-
fields: [
|
|
224
|
-
|
|
426
|
+
fields: [
|
|
427
|
+
"referredBy",
|
|
428
|
+
"useTransferSipHeaders",
|
|
429
|
+
"transferSipHeaders",
|
|
430
|
+
"enableAnsweringMachineDetection"
|
|
431
|
+
]
|
|
432
|
+
}
|
|
225
433
|
],
|
|
226
434
|
form: [
|
|
227
435
|
{
|
|
228
436
|
type: "field",
|
|
229
|
-
key: "transferType"
|
|
437
|
+
key: "transferType"
|
|
230
438
|
},
|
|
231
439
|
{
|
|
232
440
|
type: "field",
|
|
233
|
-
key: "transferReason"
|
|
441
|
+
key: "transferReason"
|
|
234
442
|
},
|
|
235
443
|
{
|
|
236
444
|
type: "field",
|
|
237
|
-
key: "transferTarget"
|
|
445
|
+
key: "transferTarget"
|
|
238
446
|
},
|
|
239
447
|
{
|
|
240
448
|
type: "field",
|
|
241
|
-
key: "dialCallerId"
|
|
449
|
+
key: "dialCallerId"
|
|
242
450
|
},
|
|
243
451
|
{
|
|
244
452
|
type: "field",
|
|
245
|
-
key: "dialMusic"
|
|
453
|
+
key: "dialMusic"
|
|
246
454
|
},
|
|
247
455
|
{
|
|
248
|
-
type: "
|
|
249
|
-
key: "
|
|
456
|
+
type: "field",
|
|
457
|
+
key: "dialTimeout"
|
|
458
|
+
},
|
|
459
|
+
{
|
|
460
|
+
type: "field",
|
|
461
|
+
key: "agentAssistEnabled"
|
|
462
|
+
},
|
|
463
|
+
{
|
|
464
|
+
type: "field",
|
|
465
|
+
key: "agentAssistHeadersKey"
|
|
250
466
|
},
|
|
251
467
|
{
|
|
252
468
|
type: "section",
|
|
253
|
-
key: "
|
|
469
|
+
key: "transcribe"
|
|
254
470
|
},
|
|
255
471
|
{
|
|
256
472
|
type: "section",
|
|
257
|
-
key: "
|
|
473
|
+
key: "amd"
|
|
258
474
|
},
|
|
475
|
+
{
|
|
476
|
+
type: "section",
|
|
477
|
+
key: "advanced"
|
|
478
|
+
}
|
|
259
479
|
],
|
|
260
480
|
summary: "UI__NODE_EDITOR__VOICEGATEWAY2__TRANSFER__SUMMARY",
|
|
261
|
-
function: async ({ cognigy, config }) => {
|
|
481
|
+
function: async ({ cognigy, config, organisationId, projectId }) => {
|
|
262
482
|
const { api, input } = cognigy;
|
|
263
|
-
const { transferType, transferTarget, useTransferSipHeaders, transferSipHeaders, transferReason, dialMusic, dialTranscriptionWebhook, dialCallerId, recognitionChannel, sttVendor, sttLanguage, amdEnabled, amdRedirectOnMachineDetected, amdRedirectText } = config;
|
|
483
|
+
const { transferType, transferTarget, referredBy, useTransferSipHeaders, transferSipHeaders = {}, transferReason, dialMusic, dialTranscriptionWebhook, dialCallerId, recognitionChannel, sttVendor, sttLanguage, sttDisablePunctuation, dialTimeout, amdEnabled, amdRedirectOnMachineDetected, amdRedirectText, sttLabel, googleModel, sttDeepgramTier, sttDeepgramModel, deepgramEndpointing, deepgramEndpointingValue, deepgramSmartFormatting, agentAssistEnabled, agentAssistHeadersKey = customHeaderDefaultValue } = config;
|
|
264
484
|
const transferParams = {
|
|
265
485
|
transferType,
|
|
266
486
|
transferReason,
|
|
267
487
|
transferTarget,
|
|
488
|
+
referredBy,
|
|
268
489
|
useTransferSipHeaders,
|
|
269
490
|
transferSipHeaders,
|
|
270
491
|
dialMusic,
|
|
@@ -272,13 +493,45 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
|
|
|
272
493
|
dialTranscriptionWebhook,
|
|
273
494
|
amdEnabled,
|
|
274
495
|
amdRedirectOnMachineDetected,
|
|
275
|
-
amdRedirectText
|
|
496
|
+
amdRedirectText,
|
|
497
|
+
dialTimeout,
|
|
498
|
+
sttLabel,
|
|
276
499
|
};
|
|
277
500
|
try {
|
|
278
501
|
if (input.channel === "adminconsole") {
|
|
279
|
-
|
|
502
|
+
let textWarningAdminChannel = "Transferring a call is not supported in the Interaction Panel, please use the VoiceGateway endpoint.";
|
|
503
|
+
if (agentAssistEnabled && !dialTranscriptionWebhook) {
|
|
504
|
+
textWarningAdminChannel = `${textWarningAdminChannel + "\n"} Copilot is enabled but no transcription webhook is configured. Please configure a transcription webhook in the Transfer node.`;
|
|
505
|
+
}
|
|
506
|
+
api.say(textWarningAdminChannel, null);
|
|
280
507
|
return;
|
|
281
508
|
}
|
|
509
|
+
if (agentAssistEnabled && dialTranscriptionWebhook) {
|
|
510
|
+
try {
|
|
511
|
+
const agentAssistConfigId = api.getAgentAssistConfigId();
|
|
512
|
+
const uui = (0, helper_1.buildUUIValue)({
|
|
513
|
+
sessionId: input.sessionId,
|
|
514
|
+
userId: input.userId,
|
|
515
|
+
webhookUrl: dialTranscriptionWebhook,
|
|
516
|
+
agentAssistConfigId,
|
|
517
|
+
organisationId: organisationId,
|
|
518
|
+
projectId,
|
|
519
|
+
});
|
|
520
|
+
if (!(~dialTranscriptionWebhook.indexOf("userId") && ~dialTranscriptionWebhook.indexOf("sessionId"))) {
|
|
521
|
+
transferParams.dialTranscriptionWebhook = `${dialTranscriptionWebhook}?userId=${input.userId}&sessionId=${input.sessionId}`;
|
|
522
|
+
}
|
|
523
|
+
api.addToInput("UUIValue", uui);
|
|
524
|
+
/* As soon as Copilot enabled, we enable SIP Headers and remove the X-Custom-Header */
|
|
525
|
+
if (!useTransferSipHeaders) {
|
|
526
|
+
transferParams.useTransferSipHeaders = true;
|
|
527
|
+
delete transferSipHeaders["X-Custom-Header"];
|
|
528
|
+
}
|
|
529
|
+
transferSipHeaders[agentAssistHeadersKey] = uui;
|
|
530
|
+
}
|
|
531
|
+
catch (error) {
|
|
532
|
+
api.log("error", "Error on Copilot configuration: " + error.message);
|
|
533
|
+
}
|
|
534
|
+
}
|
|
282
535
|
if (useTransferSipHeaders &&
|
|
283
536
|
transferSipHeaders &&
|
|
284
537
|
!(0, helper_1.isValidJSON)(transferSipHeaders)) {
|
|
@@ -286,13 +539,13 @@ exports.transferNode = (0, createNodeDescriptor_1.createNodeDescriptor)({
|
|
|
286
539
|
transferParams.useTransferSipHeaders = false;
|
|
287
540
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api.log("error", "Invalid JSON in Transfer SIP Headers");
|
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|
}
|
|
289
|
-
const payload = transfer_mapper_1.transfer.handleInput("voiceGateway2", transferParams, false, recognitionChannel, sttVendor, sttLanguage);
|
|
542
|
+
const payload = transfer_mapper_1.transfer.handleInput("voiceGateway2", transferParams, false, recognitionChannel, sttVendor, sttLanguage, googleModel, sttDeepgramTier, sttDeepgramModel, sttDisablePunctuation, deepgramEndpointing, deepgramEndpointingValue, deepgramSmartFormatting);
|
|
290
543
|
api.say(null, {
|
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544
|
_cognigy: payload,
|
|
292
545
|
});
|
|
293
546
|
}
|
|
294
547
|
catch (error) {
|
|
295
|
-
throw new Error(`Error on Transfer node. Error message: ${error.message}`);
|
|
548
|
+
throw new Error(`Error on Transfer node type: ${transferType}. Error message: ${error.message}`);
|
|
296
549
|
}
|
|
297
550
|
},
|
|
298
551
|
});
|
|
@@ -1,13 +1,16 @@
|
|
|
1
1
|
"use strict";
|
|
2
2
|
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
|
-
exports.isValidJSON = exports.cleanTarget = void 0;
|
|
3
|
+
exports.buildUUIValue = exports.isValidJSON = exports.cleanTarget = void 0;
|
|
4
4
|
function cleanTarget(rawTarget, isPrefixRequired) {
|
|
5
5
|
if (rawTarget.includes("@")) {
|
|
6
|
-
// handle sip refer
|
|
7
6
|
const sip = rawTarget.replace(/\s/g, "");
|
|
8
|
-
|
|
7
|
+
/* Leave the referTo target untouched in case it's already an URI */
|
|
8
|
+
if (!rawTarget.startsWith('<') && !rawTarget.startsWith('sip') && !rawTarget.startsWith('"')) {
|
|
9
|
+
return `sip:${sip}`;
|
|
10
|
+
}
|
|
11
|
+
else {
|
|
9
12
|
return sip;
|
|
10
|
-
|
|
13
|
+
}
|
|
11
14
|
}
|
|
12
15
|
// handle telephone refer
|
|
13
16
|
let processedTarget = rawTarget;
|
|
@@ -43,4 +46,27 @@ function isValidJSON(json) {
|
|
|
43
46
|
}
|
|
44
47
|
}
|
|
45
48
|
exports.isValidJSON = isValidJSON;
|
|
49
|
+
const extractURLToken = (url) => {
|
|
50
|
+
const [path] = url.split('?');
|
|
51
|
+
const [token] = path.split('/').reverse();
|
|
52
|
+
return token;
|
|
53
|
+
};
|
|
54
|
+
const encodeHex = (plain) => {
|
|
55
|
+
return plain.split("")
|
|
56
|
+
.map(c => c.charCodeAt(0).toString(16).padStart(2, "0"))
|
|
57
|
+
.join("");
|
|
58
|
+
};
|
|
59
|
+
const createFullUUIValue = (uui) => {
|
|
60
|
+
return `00${encodeHex(uui)};encoding=hex`;
|
|
61
|
+
};
|
|
62
|
+
const buildUUIValue = (params) => {
|
|
63
|
+
const { webhookUrl, userId, sessionId, agentAssistConfigId, organisationId, projectId } = params;
|
|
64
|
+
const { AGENT_ASSIST_WORKSPACE_FRONTEND_URL_WITH_PROTOCOL } = process.env;
|
|
65
|
+
const URLToken = extractURLToken(webhookUrl);
|
|
66
|
+
const assistUserId = `assist-${userId}`;
|
|
67
|
+
const assistSessionId = `assist-${sessionId}`;
|
|
68
|
+
const uui = `${AGENT_ASSIST_WORKSPACE_FRONTEND_URL_WITH_PROTOCOL}/?userId=${assistUserId}&sessionId=${assistSessionId}&URLToken=${URLToken}&organisationId=${organisationId}&projectId=${projectId}&configId=${agentAssistConfigId}`;
|
|
69
|
+
return createFullUUIValue(uui);
|
|
70
|
+
};
|
|
71
|
+
exports.buildUUIValue = buildUUIValue;
|
|
46
72
|
//# sourceMappingURL=helper.js.map
|
|
@@ -19,7 +19,7 @@ const rephraseMultipleSentencesWithAI = async (sentences, config, api, organisat
|
|
|
19
19
|
exports.rephraseMultipleSentencesWithAI = rephraseMultipleSentencesWithAI;
|
|
20
20
|
const createRephraseSentenceWithAIOptions = (params) => {
|
|
21
21
|
const options = {
|
|
22
|
-
promptType: params.
|
|
22
|
+
promptType: params.promptType,
|
|
23
23
|
questionType: params.questionType,
|
|
24
24
|
temperature: params.generativeAI_temperature,
|
|
25
25
|
question: params.question,
|
|
@@ -1,6 +1,6 @@
|
|
|
1
1
|
"use strict";
|
|
2
2
|
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
|
-
exports.IP_NOT_AVAILABLE = exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = exports.AUDIO_PREVIEW_PROVIDER_EXTENSION = exports.GENERATIVE_AI_PROVIDER_EXTENSION = exports.ADMIN_CONSOLE_URL_TOKEN = exports.X_COGNIGY_ORIGIN = exports.EMBEDDED_EXTENSION = exports.INTERNAL_STORAGE_PROVIDER_EXTENSION = exports.VOICE_GATEWAY_2_EXTENSION = exports.MICROSOFT_EXTENSION = exports.VOICE_GATEWAY_EXTENSION = exports.SMTP_EXTENSION = exports.SQL_EXTENSION = exports.MONGO_DB_EXTENSION = exports.BASIC_EXTENSION = exports.MAX_INT32 = exports.PASSWORD_RESET_TOKEN_TTL_IN_SECONDS = exports.SCOPED_USER = exports.SYSTEM_EMAIL = exports.SYSTEM = exports.CREATED_BY_SSO = void 0;
|
|
3
|
+
exports.IP_NOT_AVAILABLE = exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = exports.TRANSLATION_PROVIDER_EXTENSION = exports.AUDIO_PREVIEW_PROVIDER_EXTENSION = exports.GENERATIVE_AI_PROVIDER_EXTENSION = exports.ADMIN_CONSOLE_URL_TOKEN = exports.X_COGNIGY_ORIGIN = exports.EMBEDDED_EXTENSION = exports.INTERNAL_STORAGE_PROVIDER_EXTENSION = exports.VOICE_GATEWAY_2_EXTENSION = exports.MICROSOFT_EXTENSION = exports.VOICE_GATEWAY_EXTENSION = exports.SMTP_EXTENSION = exports.SQL_EXTENSION = exports.MONGO_DB_EXTENSION = exports.BASIC_EXTENSION = exports.MAX_INT32 = exports.PASSWORD_RESET_TOKEN_TTL_IN_SECONDS = exports.SCOPED_USER = exports.SYSTEM_EMAIL = exports.SYSTEM = exports.CREATED_BY_SSO = void 0;
|
|
4
4
|
exports.CREATED_BY_SSO = "000000000000000000000550";
|
|
5
5
|
exports.SYSTEM = "000000000000000000000000";
|
|
6
6
|
exports.SYSTEM_EMAIL = "system@mail.com";
|
|
@@ -22,6 +22,7 @@ exports.X_COGNIGY_ORIGIN = "x-cognigy-origin";
|
|
|
22
22
|
exports.ADMIN_CONSOLE_URL_TOKEN = "ffffffffffffffffffff55555555555555555eeeeeeeeeeeeeeeaaaaaaaaaaaa";
|
|
23
23
|
exports.GENERATIVE_AI_PROVIDER_EXTENSION = "@cognigy/generative-ai-provider";
|
|
24
24
|
exports.AUDIO_PREVIEW_PROVIDER_EXTENSION = "@cognigy/audio-preview-provider";
|
|
25
|
+
exports.TRANSLATION_PROVIDER_EXTENSION = "@cognigy/translation-provider";
|
|
25
26
|
exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = {
|
|
26
27
|
ESCALATE_INTENTS_HANDOVER_LIVE_AGENT_INBOX_ID: "escalateIntentsHandoverLiveAgentInboxId",
|
|
27
28
|
ESCALATE_INTENTS_AGENT_ASSIST_INIT_MESSAGE: "escalateIntentsAgentAssistInitMessage",
|
|
@@ -30,6 +31,9 @@ exports.COGNIGY_LIVE_AGENT_DESCRIPTOR_FIELDS = {
|
|
|
30
31
|
ESCALATE_ANSWERS_ALLOW_AGENT_INJECT: "escalateAnswersAllowAgentInject",
|
|
31
32
|
ESCALATE_ANSWERS_AGENT_ASSIST_INIT_MESSAGE: "escalateAnswersAgentAssistInitMessage",
|
|
32
33
|
LIVE_AGENT_INBOX_ID: "liveAgentInboxId",
|
|
34
|
+
LIVE_AGENT_SKILLS: "liveAgentSkills",
|
|
35
|
+
LIVE_AGENT_LANGUAGES: "liveAgentLanguages",
|
|
36
|
+
LIVE_AGENT_PRIORITY: "liveAgentPriority",
|
|
33
37
|
AGENT_ASSIST_INIT_MESSAGE: "agentAssistInitMessage",
|
|
34
38
|
ALLOW_AGENT_INJECT: "allowAgentInject",
|
|
35
39
|
};
|
|
@@ -71,20 +71,13 @@ class BaseContext {
|
|
|
71
71
|
* @memberOf Context
|
|
72
72
|
*/
|
|
73
73
|
importContext(data, traceId, replace) {
|
|
74
|
-
var _a;
|
|
75
74
|
if (replace) {
|
|
76
|
-
if (typeof data !== 'object'
|
|
75
|
+
if (typeof data !== 'object' && data !== null) {
|
|
77
76
|
logger_1.logger.log("debug", { traceId }, `[importContext] Trying to replace context with data that is not an object`, {
|
|
78
77
|
organisationId: this.organisationId,
|
|
79
78
|
projectId: this.projectId,
|
|
80
79
|
});
|
|
81
80
|
}
|
|
82
|
-
else {
|
|
83
|
-
logger_1.logger.log("debug", { traceId }, `[importContext] Replacing the brains context, length: ${(_a = JSON.stringify(data)) === null || _a === void 0 ? void 0 : _a.length}`, {
|
|
84
|
-
organisationId: this.organisationId,
|
|
85
|
-
projectId: this.projectId,
|
|
86
|
-
});
|
|
87
|
-
}
|
|
88
81
|
// make a deep copy of the provided 'data' to get rid of references.
|
|
89
82
|
// we also do not allow 'null' as an input
|
|
90
83
|
const deepCopy = JSON.parse(JSON.stringify(data));
|
|
@@ -111,18 +104,12 @@ class BaseContext {
|
|
|
111
104
|
}
|
|
112
105
|
}
|
|
113
106
|
else {
|
|
114
|
-
if (typeof data !== 'object'
|
|
107
|
+
if (typeof data !== 'object' && data !== null) {
|
|
115
108
|
logger_1.logger.log("debug", { traceId }, `[importContext] Trying to set context for data that is not an object`, {
|
|
116
109
|
organisationId: this.organisationId,
|
|
117
110
|
projectId: this.projectId,
|
|
118
111
|
});
|
|
119
112
|
}
|
|
120
|
-
else {
|
|
121
|
-
logger_1.logger.log("debug", { traceId }, `[importContext] Set context for ${Object.keys(data).length} keys`, {
|
|
122
|
-
organisationId: this.organisationId,
|
|
123
|
-
projectId: this.projectId,
|
|
124
|
-
});
|
|
125
|
-
}
|
|
126
113
|
for (let c in data) {
|
|
127
114
|
this.setContext(c, data[c], traceId);
|
|
128
115
|
}
|