@chat21/chat21-web-widget 5.1.34-rc1 → 5.1.34

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (193) hide show
  1. package/.github/workflows/docker-community-push-latest.yml +13 -23
  2. package/.github/workflows/docker-image-tag-community-tag-push.yml +12 -22
  3. package/CHANGELOG.md +8 -129
  4. package/Dockerfile +5 -4
  5. package/angular.json +3 -21
  6. package/docs/changelog/this-branch.md +0 -36
  7. package/env.sample +2 -3
  8. package/nginx.conf +2 -22
  9. package/package.json +3 -10
  10. package/src/app/app.component.html +2 -2
  11. package/src/app/app.component.scss +14 -25
  12. package/src/app/app.component.spec.ts +6 -21
  13. package/src/app/app.component.ts +9 -10
  14. package/src/app/app.module.ts +0 -13
  15. package/src/app/component/conversation-detail/conversation/conversation.component.html +11 -25
  16. package/src/app/component/conversation-detail/conversation/conversation.component.scss +2 -40
  17. package/src/app/component/conversation-detail/conversation/conversation.component.spec.ts +75 -644
  18. package/src/app/component/conversation-detail/conversation/conversation.component.ts +14 -100
  19. package/src/app/component/conversation-detail/conversation-audio-recorder/conversation-audio-recorder.component.html +13 -25
  20. package/src/app/component/conversation-detail/conversation-audio-recorder/conversation-audio-recorder.component.spec.ts +5 -123
  21. package/src/app/component/conversation-detail/conversation-audio-recorder/conversation-audio-recorder.component.ts +0 -1
  22. package/src/app/component/conversation-detail/conversation-content/conversation-content.component.html +10 -23
  23. package/src/app/component/conversation-detail/conversation-content/conversation-content.component.scss +1 -19
  24. package/src/app/component/conversation-detail/conversation-content/conversation-content.component.spec.ts +149 -242
  25. package/src/app/component/conversation-detail/conversation-content/conversation-content.component.ts +5 -8
  26. package/src/app/component/conversation-detail/conversation-emojii/conversation-emojii.component.spec.ts +3 -53
  27. package/src/app/component/conversation-detail/conversation-footer/conversation-footer.component.html +96 -200
  28. package/src/app/component/conversation-detail/conversation-footer/conversation-footer.component.scss +6 -211
  29. package/src/app/component/conversation-detail/conversation-footer/conversation-footer.component.spec.ts +78 -452
  30. package/src/app/component/conversation-detail/conversation-footer/conversation-footer.component.ts +76 -291
  31. package/src/app/component/conversation-detail/conversation-header/conversation-header.component.html +53 -113
  32. package/src/app/component/conversation-detail/conversation-header/conversation-header.component.scss +4 -12
  33. package/src/app/component/conversation-detail/conversation-header/conversation-header.component.spec.ts +29 -274
  34. package/src/app/component/conversation-detail/conversation-internal-frame/conversation-internal-frame.component.html +9 -23
  35. package/src/app/component/conversation-detail/conversation-internal-frame/conversation-internal-frame.component.spec.ts +8 -80
  36. package/src/app/component/conversation-detail/conversation-preview/conversation-preview.component.html +23 -29
  37. package/src/app/component/conversation-detail/conversation-preview/conversation-preview.component.spec.ts +16 -185
  38. package/src/app/component/conversation-detail/conversation-preview/conversation-preview.component.ts +14 -34
  39. package/src/app/component/error-alert/error-alert.component.spec.ts +5 -65
  40. package/src/app/component/eyeeye-catcher-card/eyeeye-catcher-card.component.html +7 -16
  41. package/src/app/component/eyeeye-catcher-card/eyeeye-catcher-card.component.scss +0 -21
  42. package/src/app/component/eyeeye-catcher-card/eyeeye-catcher-card.component.spec.ts +7 -89
  43. package/src/app/component/form/form-builder/form-builder.component.html +1 -1
  44. package/src/app/component/form/form-builder/form-builder.component.spec.ts +21 -163
  45. package/src/app/component/form/inputs/form-checkbox/form-checkbox.component.html +4 -8
  46. package/src/app/component/form/inputs/form-checkbox/form-checkbox.component.scss +5 -10
  47. package/src/app/component/form/inputs/form-checkbox/form-checkbox.component.spec.ts +16 -90
  48. package/src/app/component/form/inputs/form-checkbox/form-checkbox.component.ts +0 -26
  49. package/src/app/component/form/inputs/form-label/form-label.component.spec.ts +11 -45
  50. package/src/app/component/form/inputs/form-radio-button/form-radio-button.component.spec.ts +6 -24
  51. package/src/app/component/form/inputs/form-select/form-select.component.spec.ts +5 -14
  52. package/src/app/component/form/inputs/form-text/form-text.component.html +12 -14
  53. package/src/app/component/form/inputs/form-text/form-text.component.scss +1 -11
  54. package/src/app/component/form/inputs/form-text/form-text.component.spec.ts +17 -113
  55. package/src/app/component/form/inputs/form-text/form-text.component.ts +3 -35
  56. package/src/app/component/form/inputs/form-textarea/form-textarea.component.html +11 -13
  57. package/src/app/component/form/inputs/form-textarea/form-textarea.component.scss +5 -6
  58. package/src/app/component/form/inputs/form-textarea/form-textarea.component.spec.ts +13 -149
  59. package/src/app/component/form/inputs/form-textarea/form-textarea.component.ts +0 -26
  60. package/src/app/component/form/prechat-form/prechat-form.component.html +11 -14
  61. package/src/app/component/form/prechat-form/prechat-form.component.spec.ts +10 -102
  62. package/src/app/component/form/prechat-form/prechat-form.component.ts +1 -8
  63. package/src/app/component/home/home.component.html +31 -38
  64. package/src/app/component/home/home.component.scss +2 -4
  65. package/src/app/component/home/home.component.spec.ts +11 -226
  66. package/src/app/component/home-conversations/home-conversations.component.html +26 -30
  67. package/src/app/component/home-conversations/home-conversations.component.scss +0 -3
  68. package/src/app/component/home-conversations/home-conversations.component.spec.ts +36 -212
  69. package/src/app/component/last-message/last-message.component.html +9 -15
  70. package/src/app/component/last-message/last-message.component.scss +2 -16
  71. package/src/app/component/last-message/last-message.component.spec.ts +23 -204
  72. package/src/app/component/last-message/last-message.component.ts +1 -4
  73. package/src/app/component/launcher-button/launcher-button.component.html +13 -8
  74. package/src/app/component/launcher-button/launcher-button.component.spec.ts +8 -104
  75. package/src/app/component/list-all-conversations/list-all-conversations.component.html +17 -12
  76. package/src/app/component/list-all-conversations/list-all-conversations.component.scss +0 -2
  77. package/src/app/component/list-conversations/list-conversations.component.html +22 -22
  78. package/src/app/component/menu-options/menu-options.component.html +20 -30
  79. package/src/app/component/menu-options/menu-options.component.spec.ts +9 -125
  80. package/src/app/component/message/audio/audio.component.html +15 -13
  81. package/src/app/component/message/audio/audio.component.spec.ts +5 -140
  82. package/src/app/component/message/audio/audio.component.ts +5 -1
  83. package/src/app/component/message/avatar/avatar.component.html +2 -2
  84. package/src/app/component/message/avatar/avatar.component.spec.ts +7 -99
  85. package/src/app/component/message/bubble-message/bubble-message.component.html +51 -38
  86. package/src/app/component/message/bubble-message/bubble-message.component.scss +1 -54
  87. package/src/app/component/message/bubble-message/bubble-message.component.spec.ts +57 -154
  88. package/src/app/component/message/bubble-message/bubble-message.component.ts +11 -89
  89. package/src/app/component/message/buttons/action-button/action-button.component.html +4 -3
  90. package/src/app/component/message/buttons/action-button/action-button.component.spec.ts +5 -49
  91. package/src/app/component/message/buttons/link-button/link-button.component.scss +8 -5
  92. package/src/app/component/message/buttons/link-button/link-button.component.spec.ts +5 -50
  93. package/src/app/component/message/buttons/text-button/text-button.component.spec.ts +5 -44
  94. package/src/app/component/message/carousel/carousel.component.html +16 -29
  95. package/src/app/component/message/carousel/carousel.component.scss +8 -20
  96. package/src/app/component/message/carousel/carousel.component.spec.ts +3 -80
  97. package/src/app/component/message/carousel/carousel.component.ts +0 -16
  98. package/src/app/component/message/frame/frame.component.html +4 -9
  99. package/src/app/component/message/frame/frame.component.spec.ts +15 -34
  100. package/src/app/component/message/frame/frame.component.ts +2 -7
  101. package/src/app/component/message/html/html.component.html +1 -1
  102. package/src/app/component/message/html/html.component.scss +1 -1
  103. package/src/app/component/message/html/html.component.spec.ts +7 -24
  104. package/src/app/component/message/image/image.component.html +10 -12
  105. package/src/app/component/message/image/image.component.scss +0 -16
  106. package/src/app/component/message/image/image.component.spec.ts +15 -101
  107. package/src/app/component/message/image/image.component.ts +51 -90
  108. package/src/app/component/message/info-message/info-message.component.spec.ts +14 -26
  109. package/src/app/component/message/like-unlike/like-unlike.component.html +9 -7
  110. package/src/app/component/message/like-unlike/like-unlike.component.spec.ts +3 -31
  111. package/src/app/component/message/return-receipt/return-receipt.component.spec.ts +17 -38
  112. package/src/app/component/message/text/text.component.html +3 -3
  113. package/src/app/component/message/text/text.component.scss +86 -80
  114. package/src/app/component/message/text/text.component.spec.ts +13 -106
  115. package/src/app/component/message-attachment/message-attachment.component.spec.ts +13 -134
  116. package/src/app/component/selection-department/selection-department.component.html +23 -21
  117. package/src/app/component/selection-department/selection-department.component.spec.ts +14 -159
  118. package/src/app/component/selection-department/selection-department.component.ts +1 -8
  119. package/src/app/component/send-button/send-button.component.html +13 -5
  120. package/src/app/component/send-button/send-button.component.spec.ts +2 -2
  121. package/src/app/component/star-rating-widget/star-rating-widget.component.html +81 -51
  122. package/src/app/directives/tooltip.directive.spec.ts +4 -8
  123. package/src/app/modals/confirm-close/confirm-close.component.html +8 -20
  124. package/src/app/modals/confirm-close/confirm-close.component.scss +0 -3
  125. package/src/app/modals/confirm-close/confirm-close.component.spec.ts +4 -13
  126. package/src/app/modals/confirm-close/confirm-close.component.ts +1 -8
  127. package/src/app/pipe/html-entites-encode.pipe.spec.ts +2 -35
  128. package/src/app/pipe/marked.pipe.spec.ts +2 -38
  129. package/src/app/pipe/marked.pipe.ts +41 -51
  130. package/src/app/providers/app-config.service.ts +2 -4
  131. package/src/app/providers/brand.service.spec.ts +2 -23
  132. package/src/app/providers/brand.service.ts +1 -1
  133. package/src/app/providers/global-settings.service.spec.ts +14 -1009
  134. package/src/app/providers/global-settings.service.ts +2 -82
  135. package/src/app/providers/translator.service.ts +6 -26
  136. package/src/app/sass/_variables.scss +0 -3
  137. package/src/app/sass/animations.scss +1 -19
  138. package/src/app/utils/globals.ts +1 -21
  139. package/src/app/utils/utils-resources.ts +1 -1
  140. package/src/assets/i18n/en.json +99 -106
  141. package/src/assets/i18n/es.json +100 -107
  142. package/src/assets/i18n/fr.json +100 -107
  143. package/src/assets/i18n/it.json +98 -107
  144. package/src/assets/twp/index-dev.html +0 -18
  145. package/src/chat21-core/models/message.ts +1 -2
  146. package/src/chat21-core/providers/firebase/firebase-conversation-handler.ts +2 -3
  147. package/src/chat21-core/providers/mqtt/mqtt-conversation-handler.ts +0 -12
  148. package/src/chat21-core/providers/scripts/script.service.spec.ts +2 -12
  149. package/src/chat21-core/providers/tiledesk/tiledesk-requests.service.ts +1 -1
  150. package/src/chat21-core/utils/utils-message.ts +0 -7
  151. package/src/chat21-core/utils/utils.ts +2 -5
  152. package/src/widget-config-template.json +1 -4
  153. package/src/widget-config.json +1 -4
  154. package/tsconfig.json +0 -5
  155. package/.angular-mcp-cache/package.json +0 -1
  156. package/.cursor/angular18-accessibility-auditor-skill.md +0 -442
  157. package/.cursor/mcp.json +0 -15
  158. package/.github/workflows/build.yml +0 -22
  159. package/.github/workflows/playwright.yml +0 -27
  160. package/mocks/voice-websocket-mock/server.cjs +0 -245
  161. package/playwright.config.ts +0 -41
  162. package/src/app/component/conversation-detail/stream-audio-spectrum/stream-audio-spectrum.component.html +0 -46
  163. package/src/app/component/conversation-detail/stream-audio-spectrum/stream-audio-spectrum.component.scss +0 -83
  164. package/src/app/component/conversation-detail/stream-audio-spectrum/stream-audio-spectrum.component.ts +0 -192
  165. package/src/app/component/form/prechat-form-test-mock.ts +0 -35
  166. package/src/app/component/message/audio-sync/audio-sync.component.html +0 -18
  167. package/src/app/component/message/audio-sync/audio-sync.component.scss +0 -65
  168. package/src/app/component/message/audio-sync/audio-sync.component.spec.ts +0 -103
  169. package/src/app/component/message/audio-sync/audio-sync.component.ts +0 -643
  170. package/src/app/providers/tts-audio-playback-coordinator.service.spec.ts +0 -117
  171. package/src/app/providers/tts-audio-playback-coordinator.service.ts +0 -109
  172. package/src/app/providers/voice/STT&TTS/openai-voice.config.ts +0 -12
  173. package/src/app/providers/voice/STT&TTS/openai-voice.provider.ts +0 -171
  174. package/src/app/providers/voice/STT&TTS/speech-provider.abstract.ts +0 -39
  175. package/src/app/providers/voice/audio.types.ts +0 -40
  176. package/src/app/providers/voice/vad.service.spec.ts +0 -28
  177. package/src/app/providers/voice/vad.service.ts +0 -70
  178. package/src/app/providers/voice/voice-streaming.service.spec.ts +0 -23
  179. package/src/app/providers/voice/voice-streaming.service.ts +0 -702
  180. package/src/app/providers/voice/voice-streaming.types.ts +0 -112
  181. package/src/app/providers/voice/voice.service.spec.ts +0 -227
  182. package/src/app/providers/voice/voice.service.ts +0 -973
  183. package/src/app/shims/onnxruntime-web-wasm.ts +0 -4
  184. package/src/assets/onnx/ort-wasm-simd-threaded.mjs +0 -59
  185. package/src/assets/onnx/ort-wasm-simd-threaded.wasm +0 -0
  186. package/src/assets/sounds/keyboard.mp3 +0 -0
  187. package/src/assets/twp/tiledesk_widget_files/widget-css-override-example.css +0 -14
  188. package/src/assets/vad/silero_vad_legacy.onnx +0 -0
  189. package/src/assets/vad/vad.worklet.bundle.min.js +0 -1
  190. package/src/chat21-core/providers/chat-manager.spec.ts +0 -72
  191. package/tests/widget-form-rich.spec.ts +0 -67
  192. package/tests/widget-index-dev-settings.spec.ts +0 -52
  193. package/tests/widget-twp-iframe.spec.ts +0 -39
@@ -1,108 +1,101 @@
1
1
  {
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- "LABEL_PLACEHOLDER": "escribe tu mensaje..",
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- "LABEL_START_NW_CONV": "Nueva conversación",
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- "LABEL_WHATSAPP": "Envíanos un mensaje",
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- "LABEL_SELECT_TOPIC": "Elige un tema",
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- "LABEL_COMPLETE_FORM": "Complete el formulario para iniciar una conversación con el próximo agente disponible.",
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- "LABEL_FIELD_NAME": "Nombre",
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- "LABEL_ERROR_FIELD_NAME": "Campo obligatorio (mínimo 5 caracteres).",
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- "LABEL_FIELD_EMAIL": "Email",
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- "LABEL_ERROR_FIELD_EMAIL": "Introduzca una dirección de correo electrónico válida.",
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- "LABEL_ERROR_FIELD_REQUIRED": "Campo obligatorio",
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- "LABEL_WRITING": "esta escribiendo...",
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- "LABEL_SEND_NEW_MESSAGE": "Enviar un mensaje nuevo",
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- "AGENT_NOT_AVAILABLE": " Fuera de línea",
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- "AGENT_AVAILABLE": " En línea",
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- "GUEST_LABEL": "Huésped",
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- "ALL_AGENTS_OFFLINE_LABEL": "Todos los operadores están desconectados en este momento.",
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- "LABEL_LOADING": "Cargando...",
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- "LABEL_THINKING": "pensando",
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- "CALLOUT_TITLE_PLACEHOLDER": "🖐 ¿Necesitas ayuda?",
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- "CALLOUT_MSG_PLACEHOLDER": "¡Haz clic aquí y comienza a chatear con nosotros!",
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- "CUSTOMER_SATISFACTION": "La satisfacción del cliente",
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- "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "su opinión sobre nuestro servicio al cliente",
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- "DOWNLOAD_TRANSCRIPT": "Descargar transcripción",
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- "BACK": "Atrás",
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- "CONTINUE": "Continuar",
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- "YOUR_RATING": "tu clasificación",
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- "WRITE_YOUR_OPINION": "Escribe tu opinión ... (opcional)",
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- "SUBMIT": "Enviar",
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- "THANK_YOU_FOR_YOUR_EVALUATION": "Gracias por tu evaluación",
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- "YOUR_RATING_HAS_BEEN_RECEIVED": "su voto ha sido recibido",
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- "ALERT_LEAVE_CHAT": "quieres salir del chat?",
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- "YES": "Si",
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- "NO": "No",
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- "BUTTON_CLOSE_TO_ICON": "Minimiza el chat",
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- "BUTTON_EDIT_PROFILE": "Actualización del perfil",
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- "RATE_CHAT": "Califica el chat",
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- "WELCOME_TITLE": "Hola, bienvenido a Tiledesk 👋",
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- "WELCOME_MSG": "¿Cómo podemos ayudar?",
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- "WELCOME": "Podemos",
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- "OPTIONS": "opciones",
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- "SOUND_OFF": "Sonido apagado",
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- "SOUND_ON": "Sonido encendido",
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- "LOGOUT": "Cerrar sesión",
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- "CLOSE": "cerca",
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- "RESTART": "Reiniciar",
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- "PREV_CONVERSATIONS": "Tus conversaciones",
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- "YOU": "Tú",
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- "SHOW_ALL_CONV": "mostrar todo",
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- "START_A_CONVERSATION": "Iniciar una conversación",
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- "NO_CONVERSATION": "Sin conversación",
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- "SEE_PREVIOUS": "ver anterior",
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- "WAITING_TIME_FOUND": "El equipo típicamente responde en $reply_time",
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- "WAITING_TIME_NOT_FOUND": "El equipo responderá lo antes posible",
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- "CLOSED": "CERRADA",
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- "CLOSE_CHAT": "Cerrar chat",
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- "MINIMIZE": " Minimizar ventana",
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- "MAXIMIZE": "Expandir ventana",
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- "CENTER": "Centrar",
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- "CONFIRM_CLOSE_CHAT": "¿Estás seguro de que quieres cerrar este chat?",
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- "INFO_SUPPORT_USER_ADDED_SUBJECT": "tú",
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- "INFO_SUPPORT_USER_ADDED_YOU_VERB": "han sido agregados a ",
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- "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "joined",
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- "INFO_SUPPORT_USER_ADDED_VERB": "el chat",
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- "INFO_SUPPORT_CHAT_REOPENED": "Chat reabierto",
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- "INFO_SUPPORT_CHAT_CLOSED": "Chat cerrada",
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- "INFO_SUPPORT_LEAD_UPDATED": "Cliente potencial actualizado",
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- "INFO_SUPPORT_MEMBER_LEFT_GROUP": "eliminado del grupo",
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- "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "abandonó la conversación",
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- "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Se le ha asignado una nueva solicitud de soporte",
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- "LABEL_PRECHAT_USER_FULLNAME": "Nombre completo",
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- "LABEL_PRECHAT_USER_EMAIL": "Correo electrónico",
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- "LABEL_PRECHAT_USER_EMAIL_ERROR": "Dirección de correo electrónico no válida",
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- "LABEL_PRECHAT_USER_PHONE": "Teléfono",
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- "LABEL_PRECHAT_USER_PHONE_ERROR": "Se requiere teléfono",
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- "LABEL_PRECHAT_FIRST_MESSAGE": "Tu mensaje para el equipo de soporte",
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- "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Antes de continuar con la conversación, acepte nuestros <a href='https://tiledesk.com/termsofservice/' target='_blank'>Términos</a> y <a href='https://tiledesk.com/privacy.html' target='_blank'>Política de privacidad</a>",
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- "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "Acepto",
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- "PRECHAT_REQUIRED_ERROR": "Este campo es obligatorio",
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- "TICKET_TAKING": "La solicitud ha sido recibida y el personal de asistencia está tratando con ella. \nPara agregar más comentarios, responda a este correo electrónico.",
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- "LABEL_TODAY": "hoy",
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- "LABEL_TOMORROW": "ayer",
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- "LABEL_LAST_ACCESS": "ultimo acceso",
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- "LABEL_TO": "a",
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- "ARRAY_DAYS": [
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- "Lunes",
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- "Martes",
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- "Miércoles",
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- "Jueves",
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- "Viernes",
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- "Sábado",
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- "Domingo"
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- ],
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- "SENT_AN_ATTACHMENT": "envió un archivo adjunto",
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- "SENT_AN_IMAGE": "envió una imagen",
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- "LABEL_PREVIEW": "Avance",
97
- "SWITCH_TO": "O cambiar a:",
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- "CONNECTION_NETWORK_ERROR": "Nuestras disculpas. Hubo algunos problemas para conectarse a la red",
99
- "EMOJI_NOT_ELLOWED": "Emoji no permitido",
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- "DOMAIN_NOT_ALLOWED": "La URL contiene un dominio no permitido",
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- "MAX_ATTACHMENT": "Tamaño máximo permitido {{FILE_SIZE_LIMIT}}Mb",
102
- "MAX_ATTACHMENT_ERROR": "El archivo supera el tamaño máximo permitido",
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- "EMOJI": "Emoji",
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- "STREAM_AUDIO": "Usar modo de voz",
105
- "VOICE_CONNECTING": "Conectando...",
106
- "VOICE_LISTENING": "Escuchando...",
107
- "VOICE_PROCESSING": "Procesando..."
108
- }
2
+ "LABEL_PLACEHOLDER": "escribe tu mensaje..",
3
+ "LABEL_START_NW_CONV": "Nueva conversación",
4
+ "LABEL_WHATSAPP": "Envíanos un mensaje",
5
+ "LABEL_SELECT_TOPIC": "Elige un tema",
6
+ "LABEL_COMPLETE_FORM": "Complete el formulario para iniciar una conversación con el próximo agente disponible.",
7
+ "LABEL_FIELD_NAME": "Nombre",
8
+ "LABEL_ERROR_FIELD_NAME": "Campo obligatorio (mínimo 5 caracteres).",
9
+ "LABEL_FIELD_EMAIL": "Email",
10
+ "LABEL_ERROR_FIELD_EMAIL": "Introduzca una dirección de correo electrónico válida.",
11
+ "LABEL_ERROR_FIELD_REQUIRED": "Campo obligatorio",
12
+ "LABEL_WRITING": "esta escribiendo...",
13
+ "LABEL_SEND_NEW_MESSAGE": "Enviar un mensaje nuevo",
14
+ "AGENT_NOT_AVAILABLE": " Fuera de línea",
15
+ "AGENT_AVAILABLE": " En línea",
16
+ "GUEST_LABEL": "Huésped",
17
+ "ALL_AGENTS_OFFLINE_LABEL": "Todos los operadores están desconectados en este momento.",
18
+ "LABEL_LOADING": "Cargando...",
19
+ "LABEL_THINKING": "pensando",
20
+ "CALLOUT_TITLE_PLACEHOLDER": "🖐 ¿Necesitas ayuda?",
21
+ "CALLOUT_MSG_PLACEHOLDER": "¡Haz clic aquí y comienza a chatear con nosotros!",
22
+ "CUSTOMER_SATISFACTION": "La satisfacción del cliente",
23
+ "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "su opinión sobre nuestro servicio al cliente",
24
+ "DOWNLOAD_TRANSCRIPT": "Descargar transcripción",
25
+ "BACK": "Atrás",
26
+ "CONTINUE": "Continuar",
27
+ "YOUR_RATING": "tu clasificación",
28
+ "WRITE_YOUR_OPINION": "Escribe tu opinión ... (opcional)",
29
+ "SUBMIT": "Enviar",
30
+ "THANK_YOU_FOR_YOUR_EVALUATION": "Gracias por tu evaluación",
31
+ "YOUR_RATING_HAS_BEEN_RECEIVED": "su voto ha sido recibido",
32
+ "ALERT_LEAVE_CHAT": "quieres salir del chat?",
33
+ "YES": "Si",
34
+ "NO": "No",
35
+ "BUTTON_CLOSE_TO_ICON": "Minimiza el chat",
36
+ "BUTTON_EDIT_PROFILE": "Actualización del perfil",
37
+ "RATE_CHAT": "Califica el chat",
38
+ "WELCOME_TITLE": "Hola, bienvenido a Tiledesk 👋",
39
+ "WELCOME_MSG": "¿Cómo podemos ayudar?",
40
+ "WELCOME": "Podemos",
41
+ "OPTIONS": "opciones",
42
+ "SOUND_OFF": "Sonido apagado",
43
+ "SOUND_ON": "Sonido encendido",
44
+ "LOGOUT": "Cerrar sesión",
45
+ "CLOSE": "cerca",
46
+ "RESTART":"Reiniciar",
47
+ "PREV_CONVERSATIONS": "Tus conversaciones",
48
+ "YOU": "Tú",
49
+ "SHOW_ALL_CONV": "mostrar todo",
50
+ "START_A_CONVERSATION": "Iniciar una conversación",
51
+ "NO_CONVERSATION": "Sin conversación",
52
+ "SEE_PREVIOUS": "ver anterior",
53
+ "WAITING_TIME_FOUND": "El equipo típicamente responde en $reply_time",
54
+ "WAITING_TIME_NOT_FOUND": "El equipo responderá lo antes posible",
55
+ "CLOSED": "CERRADA",
56
+ "CLOSE_CHAT": "Cerrar chat",
57
+ "MINIMIZE":" Minimizar ventana",
58
+ "MAXIMIZE":"Expandir ventana",
59
+ "CENTER":"Centrar",
60
+ "CONFIRM_CLOSE_CHAT":"¿Estás seguro de que quieres cerrar este chat?",
61
+
62
+ "INFO_SUPPORT_USER_ADDED_SUBJECT":"",
63
+ "INFO_SUPPORT_USER_ADDED_YOU_VERB":"han sido agregados a ",
64
+ "INFO_SUPPORT_USER_ADDED_COMPLEMENT":"joined",
65
+ "INFO_SUPPORT_USER_ADDED_VERB":"el chat",
66
+ "INFO_SUPPORT_CHAT_REOPENED":"Chat reabierto",
67
+ "INFO_SUPPORT_CHAT_CLOSED":"Chat cerrada",
68
+ "INFO_SUPPORT_LEAD_UPDATED":"Cliente potencial actualizado",
69
+ "INFO_SUPPORT_MEMBER_LEFT_GROUP":"eliminado del grupo",
70
+ "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"abandonó la conversación",
71
+ "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Se le ha asignado una nueva solicitud de soporte",
72
+
73
+ "LABEL_PRECHAT_USER_FULLNAME": "Nombre completo",
74
+ "LABEL_PRECHAT_USER_EMAIL": "Correo electrónico",
75
+ "LABEL_PRECHAT_USER_EMAIL_ERROR": "Dirección de correo electrónico no válida",
76
+ "LABEL_PRECHAT_USER_PHONE": "Teléfono",
77
+ "LABEL_PRECHAT_USER_PHONE_ERROR": "Se requiere teléfono",
78
+ "LABEL_PRECHAT_FIRST_MESSAGE": "Tu mensaje para el equipo de soporte",
79
+ "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Antes de continuar con la conversación, acepte nuestros <a href='https://tiledesk.com/termsofservice/' target='_blank'>Términos</a> y <a href='https:/ /tiledesk.com/privacy.html' target='_blank'>Política de privacidad</a>",
80
+ "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "Acepto",
81
+ "PRECHAT_REQUIRED_ERROR": "Este campo es obligatorio",
82
+
83
+ "TICKET_TAKING":"La solicitud ha sido recibida y el personal de asistencia está tratando con ella. \nPara agregar más comentarios, responda a este correo electrónico.",
84
+
85
+ "LABEL_TODAY": "hoy",
86
+ "LABEL_TOMORROW": "ayer",
87
+ "LABEL_LAST_ACCESS": "ultimo acceso",
88
+ "LABEL_TO": "a",
89
+ "ARRAY_DAYS": ["Lunes", "Martes", "Miércoles", "Jueves", "Viernes", "Sábado", "Domingo"],
90
+
91
+ "SENT_AN_ATTACHMENT": "envió un archivo adjunto",
92
+ "SENT_AN_IMAGE": "envió una imagen",
93
+
94
+ "LABEL_PREVIEW": "Avance",
95
+ "SWITCH_TO":"O cambiar a:",
96
+ "CONNECTION_NETWORK_ERROR": "Nuestras disculpas. Hubo algunos problemas para conectarse a la red",
97
+ "EMOJI_NOT_ELLOWED":"Emoji no permitido",
98
+ "DOMAIN_NOT_ALLOWED":"La URL contiene un dominio no permitido",
99
+ "MAX_ATTACHMENT": "Tamaño máximo permitido {{FILE_SIZE_LIMIT}}Mb",
100
+ "EMOJI": "Emoji"
101
+ }
@@ -1,108 +1,101 @@
1
1
  {
2
- "LABEL_PLACEHOLDER": "Écrivez votre question ...",
3
- "LABEL_START_NW_CONV": "Nouvelle conversation",
4
- "LABEL_WHATSAPP": "Contactez-nous",
5
- "LABEL_SELECT_TOPIC": "Sélectionnez un sujet",
6
- "LABEL_COMPLETE_FORM": "Remplissez le formulaire pour démarrer une conversation avec le prochain agent disponible.",
7
- "LABEL_FIELD_NAME": "Prenom",
8
- "LABEL_ERROR_FIELD_NAME": "Nom demandé (minimum 2 caractères).",
9
- "LABEL_FIELD_EMAIL": "Email",
10
- "LABEL_ERROR_FIELD_EMAIL": "Entrer une adresse email valide.",
11
- "LABEL_ERROR_FIELD_REQUIRED": "Champ obligatoire",
12
- "LABEL_WRITING": "écrit ...",
13
- "LABEL_SEND_NEW_MESSAGE": "Envoyez un nouveau message",
14
- "AGENT_NOT_AVAILABLE": " Hors ligne",
15
- "AGENT_AVAILABLE": " En ligne",
16
- "GUEST_LABEL": "Hôte",
17
- "ALL_AGENTS_OFFLINE_LABEL": "Tous les opérateurs sont actuellement hors ligne",
18
- "LABEL_LOADING": "Chargement en cours ...",
19
- "LABEL_THINKING": "en train de reflechir",
20
- "CALLOUT_TITLE_PLACEHOLDER": "🖐 Besoin d'aide?",
21
- "CALLOUT_MSG_PLACEHOLDER": "Cliquez ici et commencez à discuter avec nous!",
22
- "CUSTOMER_SATISFACTION": "Évaluation des services",
23
- "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "votre avis sur notre service client",
24
- "DOWNLOAD_TRANSCRIPT": "Télécharger la transcription",
25
- "BACK": "En arrière",
26
- "CONTINUE": "Continue",
27
- "YOUR_RATING": "votre vote",
28
- "WRITE_YOUR_OPINION": "Écrivez votre opinion ... (facultatif)",
29
- "SUBMIT": "Soumettre",
30
- "THANK_YOU_FOR_YOUR_EVALUATION": "Merci pour votre évaluation",
31
- "YOUR_RATING_HAS_BEEN_RECEIVED": "votre vote a été reçu",
32
- "ALERT_LEAVE_CHAT": "Voulez-vous quitter la conversation?",
33
- "YES": "Oui",
34
- "NO": "Non",
35
- "BUTTON_CLOSE_TO_ICON": "Minimisez la discussion",
36
- "BUTTON_EDIT_PROFILE": "Modifier le profil",
37
- "RATE_CHAT": "évaluer la conversation",
38
- "WELCOME_TITLE": "Salut, bienvenue à Tiledesk 👋",
39
- "WELCOME_MSG": "Comment pouvons-nous vous aider?",
40
- "WELCOME": "Bienvenue",
41
- "OPTIONS": "options",
42
- "SOUND_OFF": "Sound off",
43
- "SOUND_ON": "Sound on",
44
- "LOGOUT": "Connectez-out",
45
- "CLOSE": "Fermer",
46
- "RESTART": "Redémarrer",
47
- "PREV_CONVERSATIONS": "Vos conversations",
48
- "YOU": "Tu",
49
- "SHOW_ALL_CONV": "voir tout",
50
- "START_A_CONVERSATION": "Démarrer une conversation",
51
- "NO_CONVERSATION": "Aucune conversation active",
52
- "SEE_PREVIOUS": "voir les conversations précédentes",
53
- "WAITING_TIME_FOUND": "L'équipe répond généralement en $reply_time",
54
- "WAITING_TIME_NOT_FOUND": "Nous vous répondrons dans les plus brefs délais",
55
- "CLOSED": "Fermé",
56
- "CLOSE_CHAT": "Fermer la discussion",
57
- "MINIMIZE": "Réduire la fenêtre",
58
- "MAXIMIZE": "Agrandir la fenêtre",
59
- "CENTER": "Centrer",
60
- "CONFIRM_CLOSE_CHAT": "Etes-vous sûr de vouloir fermer cette discussion?",
61
- "INFO_SUPPORT_USER_ADDED_SUBJECT": "tu",
62
- "INFO_SUPPORT_USER_ADDED_YOU_VERB": "ont été ajoutés à ",
63
- "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "rejointe",
64
- "INFO_SUPPORT_USER_ADDED_VERB": "la discussion",
65
- "INFO_SUPPORT_CHAT_REOPENED": "Discussion rouvert",
66
- "INFO_SUPPORT_CHAT_CLOSED": "Discussion fermé",
67
- "INFO_SUPPORT_LEAD_UPDATED": "Prospect mis à jour",
68
- "INFO_SUPPORT_MEMBER_LEFT_GROUP": "supprimé du groupe",
69
- "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "a quitté la conversation",
70
- "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Une nouvelle demande de support vous a été attribuée",
71
- "LABEL_PRECHAT_USER_FULLNAME": "Nom complet",
72
- "LABEL_PRECHAT_USER_EMAIL": "E-mail",
73
- "LABEL_PRECHAT_USER_EMAIL_ERROR": "Adresse e-mail invalide",
74
- "LABEL_PRECHAT_USER_PHONE": "Téléphone",
75
- "LABEL_PRECHAT_USER_PHONE_ERROR": "Le téléphone est requis",
76
- "LABEL_PRECHAT_FIRST_MESSAGE": "Votre message pour l'équipe d'assistance",
77
- "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Avant de poursuivre la conversation, veuillez accepter nos <a href='https://tiledesk.com/termsofservice/' target='_blank'>Conditions</a> et <a href='https://tiledesk.com/privacy.html' target='_blank'>Politique de confidentialité</a>",
78
- "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "Je suis d'accord",
79
- "PRECHAT_REQUIRED_ERROR": "Ce champ est obligatoire",
80
- "TICKET_TAKING": "La demande a été reçue et le personnel d'assistance la traite.\nPour ajouter d'autres commentaires, répondez à cet e-mail.",
81
- "LABEL_TODAY": "aujourd'hui",
82
- "LABEL_TOMORROW": "hier",
83
- "LABEL_LAST_ACCESS": "dernier accès",
84
- "LABEL_TO": "à",
85
- "ARRAY_DAYS": [
86
- "Lundi",
87
- "Mardi",
88
- "Mercredi",
89
- "Jeudi",
90
- "Vendredi",
91
- "Samedi",
92
- "Dimanche"
93
- ],
94
- "SENT_AN_ATTACHMENT": "envoyé une pièce jointe",
95
- "SENT_AN_IMAGE": "envoyé une image",
96
- "LABEL_PREVIEW": "Aperçu",
97
- "SWITCH_TO": "Ou passer à:",
98
- "CONNECTION_NETWORK_ERROR": "Nos excuses. Il y a eu des problèmes de connexion au réseau",
99
- "EMOJI_NOT_ELLOWED": "Emoji non autorisé",
100
- "DOMAIN_NOT_ALLOWED": "L'URL contient un domaine non autorisé",
101
- "MAX_ATTACHMENT": "Taille maximale autorisée {{FILE_SIZE_LIMIT}}Mo",
102
- "MAX_ATTACHMENT_ERROR": "Le fichier dépasse la taille maximale autorisée",
103
- "EMOJI": "Emoji",
104
- "STREAM_AUDIO": "Utiliser le mode vocal",
105
- "VOICE_CONNECTING": "Connexion...",
106
- "VOICE_LISTENING": "Écoute...",
107
- "VOICE_PROCESSING": "Traitement..."
108
- }
2
+ "LABEL_PLACEHOLDER": "Écrivez votre question ...",
3
+ "LABEL_START_NW_CONV": "Nouvelle conversation",
4
+ "LABEL_WHATSAPP": "Contactez-nous",
5
+ "LABEL_SELECT_TOPIC": "Sélectionnez un sujet",
6
+ "LABEL_COMPLETE_FORM": "Remplissez le formulaire pour démarrer une conversation avec le prochain agent disponible.",
7
+ "LABEL_FIELD_NAME": "Prenom",
8
+ "LABEL_ERROR_FIELD_NAME": "Nom demandé (minimum 2 caractères).",
9
+ "LABEL_FIELD_EMAIL": "Email",
10
+ "LABEL_ERROR_FIELD_EMAIL": "Entrer une adresse email valide.",
11
+ "LABEL_ERROR_FIELD_REQUIRED": "Champ obligatoire",
12
+ "LABEL_WRITING": "écrit ...",
13
+ "LABEL_SEND_NEW_MESSAGE": "Envoyez un nouveau message",
14
+ "AGENT_NOT_AVAILABLE": " Hors ligne",
15
+ "AGENT_AVAILABLE": " En ligne",
16
+ "GUEST_LABEL": "Hôte",
17
+ "ALL_AGENTS_OFFLINE_LABEL": "Tous les opérateurs sont actuellement hors ligne",
18
+ "LABEL_LOADING": "Chargement en cours ...",
19
+ "LABEL_THINKING": "en train de reflechir",
20
+ "CALLOUT_TITLE_PLACEHOLDER": "🖐 Besoin d'aide?",
21
+ "CALLOUT_MSG_PLACEHOLDER": "Cliquez ici et commencez à discuter avec nous!",
22
+ "CUSTOMER_SATISFACTION": "Évaluation des services",
23
+ "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "votre avis sur notre service client",
24
+ "DOWNLOAD_TRANSCRIPT": "Télécharger la transcription",
25
+ "BACK": "En arrière",
26
+ "CONTINUE": "Continue",
27
+ "YOUR_RATING": "votre vote",
28
+ "WRITE_YOUR_OPINION": "Écrivez votre opinion ... (facultatif)",
29
+ "SUBMIT": "Soumettre",
30
+ "THANK_YOU_FOR_YOUR_EVALUATION": "Merci pour votre évaluation",
31
+ "YOUR_RATING_HAS_BEEN_RECEIVED": "votre vote a été reçu",
32
+ "ALERT_LEAVE_CHAT": "Voulez-vous quitter la conversation?",
33
+ "YES": "Oui",
34
+ "NO": "Non",
35
+ "BUTTON_CLOSE_TO_ICON": "Minimisez la discussion",
36
+ "BUTTON_EDIT_PROFILE": "Modifier le profil",
37
+ "RATE_CHAT": "évaluer la conversation",
38
+ "WELCOME_TITLE": "Salut, bienvenue à Tiledesk 👋",
39
+ "WELCOME_MSG": "Comment pouvons-nous vous aider?",
40
+ "WELCOME": "Bienvenue",
41
+ "OPTIONS": "options",
42
+ "SOUND_OFF": "Sound off",
43
+ "SOUND_ON": "Sound on",
44
+ "LOGOUT": "Connectez-out",
45
+ "CLOSE": "Fermer",
46
+ "RESTART":"Redémarrer",
47
+ "PREV_CONVERSATIONS": "Vos conversations",
48
+ "YOU": "Tu",
49
+ "SHOW_ALL_CONV": "voir tout",
50
+ "START_A_CONVERSATION": "Démarrer une conversation",
51
+ "NO_CONVERSATION": "Aucune conversation active",
52
+ "SEE_PREVIOUS": "voir les conversations précédentes",
53
+ "WAITING_TIME_FOUND": "L'équipe répond généralement en $reply_time",
54
+ "WAITING_TIME_NOT_FOUND": "Nous vous répondrons dans les plus brefs délais",
55
+ "CLOSED": "Fermé",
56
+ "CLOSE_CHAT": "Fermer la discussion",
57
+ "MINIMIZE":"Réduire la fenêtre",
58
+ "MAXIMIZE":"Agrandir la fenêtre",
59
+ "CENTER":"Centrer",
60
+ "CONFIRM_CLOSE_CHAT":"Etes-vous sûr de vouloir fermer cette discussion?",
61
+
62
+ "INFO_SUPPORT_USER_ADDED_SUBJECT":"tu",
63
+ "INFO_SUPPORT_USER_ADDED_YOU_VERB":"ont été ajoutés à ",
64
+ "INFO_SUPPORT_USER_ADDED_COMPLEMENT":"rejointe",
65
+ "INFO_SUPPORT_USER_ADDED_VERB":"la discussion",
66
+ "INFO_SUPPORT_CHAT_REOPENED":"Discussion rouvert",
67
+ "INFO_SUPPORT_CHAT_CLOSED":"Discussion fermé",
68
+ "INFO_SUPPORT_LEAD_UPDATED":"Prospect mis à jour",
69
+ "INFO_SUPPORT_MEMBER_LEFT_GROUP":"supprimé du groupe",
70
+ "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"a quitté la conversation",
71
+ "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Une nouvelle demande de support vous a été attribuée",
72
+
73
+ "LABEL_PRECHAT_USER_FULLNAME": "Nom complet",
74
+ "LABEL_PRECHAT_USER_EMAIL": "E-mail",
75
+ "LABEL_PRECHAT_USER_EMAIL_ERROR": "Adresse e-mail invalide",
76
+ "LABEL_PRECHAT_USER_PHONE": "Téléphone",
77
+ "LABEL_PRECHAT_USER_PHONE_ERROR": "Le téléphone est requis",
78
+ "LABEL_PRECHAT_FIRST_MESSAGE": "Votre message pour l'équipe d'assistance",
79
+ "LABEL_PRECHAT_STATIC_TERMS_PRIVACY": "Avant de poursuivre la conversation, veuillez accepter nos <a href='https://tiledesk.com/termsofservice/' target='_blank'>Conditions</a> et <a href='https:/ /tiledesk.com/privacy.html' target='_blank'>Politique de confidentialité</a>",
80
+ "LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY": "Je suis d'accord",
81
+ "PRECHAT_REQUIRED_ERROR": "Ce champ est obligatoire",
82
+
83
+ "TICKET_TAKING":"La demande a été reçue et le personnel d'assistance la traite.\nPour ajouter d'autres commentaires, répondez à cet e-mail.",
84
+
85
+ "LABEL_TODAY": "aujourd'hui",
86
+ "LABEL_TOMORROW": "hier",
87
+ "LABEL_LAST_ACCESS": "dernier accès",
88
+ "LABEL_TO": "à",
89
+ "ARRAY_DAYS": ["Lundi", "Mardi", "Mercredi", "Jeudi", "Vendredi", "Samedi", "Dimanche"],
90
+
91
+ "SENT_AN_ATTACHMENT": "envoyé une pièce jointe",
92
+ "SENT_AN_IMAGE": "envoyé une image",
93
+
94
+ "LABEL_PREVIEW": "Aperçu",
95
+ "SWITCH_TO":"Ou passer à:",
96
+ "CONNECTION_NETWORK_ERROR": "Nos excuses. Il y a eu des problèmes de connexion au réseau",
97
+ "EMOJI_NOT_ELLOWED":"Emoji non autorisé",
98
+ "DOMAIN_NOT_ALLOWED":"L'URL contient un domaine non autorisé",
99
+ "MAX_ATTACHMENT": "Taille maximale autorisée {{FILE_SIZE_LIMIT}}Mo",
100
+ "EMOJI": "Emoji"
101
+ }