@chat21/chat21-ionic 3.0.60 → 3.0.61-rc14

package/src/app/components/sidebar-user-details/sidebar-user-details.component.ts

@@ -0,0 +1,490 @@
+import { Component, ElementRef, EventEmitter, HostListener, Input, OnChanges, OnInit, Output } from '@angular/core';
+import { LoggerInstance } from 'src/chat21-core/providers/logger/loggerInstance';
+import { LoggerService } from 'src/chat21-core/providers/abstract/logger.service';
+import { TranslateService } from '@ngx-translate/core';
+import { TiledeskAuthService } from 'src/chat21-core/providers/tiledesk/tiledesk-auth.service';
+import { ImageRepoService } from 'src/chat21-core/providers/abstract/image-repo.service';
+import { AppStorageService } from 'src/chat21-core/providers/abstract/app-storage.service';
+import { MessagingAuthService } from 'src/chat21-core/providers/abstract/messagingAuth.service';
+import { WebsocketService } from 'src/app/services/websocket/websocket.service';
+import { skip } from 'rxjs/operators';
+import { AppConfigProvider } from 'src/app/services/app-config';
+import { EventsService } from 'src/app/services/events-service';
+import { tranlatedLanguage } from '../../../chat21-core/utils/constants';
+import { avatarPlaceholder, getColorBck } from 'src/chat21-core/utils/utils-user';
+import * as PACKAGE from 'package.json';
+@Component({
+  selector: 'app-sidebar-user-details',
+  templateUrl: './sidebar-user-details.component.html',
+  styleUrls: ['./sidebar-user-details.component.scss'],
+})
+export class SidebarUserDetailsComponent implements OnInit, OnChanges {
+  // HAS_CLICKED_OPEN_USER_DETAIL: boolean = false;
+  // @Output() onCloseUserDetailsSidebar = new EventEmitter();
+
+
+  public browserLang: string;
+  private logger: LoggerService = LoggerInstance.getInstance()
+  chat_lang: string
+  flag_url: string;
+  photo_profile_URL: string;
+  IS_BUSY: boolean;
+  IS_AVAILABLE: boolean;
+  USER_ROLE: boolean;
+  USER_ROLE_LABEL: string;
+  IS_BUSY_msg: string;
+  IS_AVAILABLE_msg: string;
+  IS_UNAVAILABLE_msg: string;
+  SUBSCRIPTION_PAYMENT_PROBLEM_msg: string;
+  THE_PLAN_HAS_EXPIRED_msg: string;
+  PAYD_PLAN_NAME_PRO_msg: string;
+  PAYD_PLAN_NAME_ENTERPRISE_msg: string;
+  PRO_PLAN_TRIAL_msg: string;
+  FREE_PLAN_msg: string;
+  profile_name_translated: string;
+  SubscriptionPaymentProblem: string;
+  user: any
+  projectID: any
+  tiledeskToken: string;
+  prjct_name: string;
+  plan_type: string;
+  _prjct_profile_name: string;
+
+  isVisiblePAY: boolean;
+  public_Key: any
+  plan_name: string;
+  plan_subscription_is_active: boolean;
+  USER_PHOTO_PROFILE_EXIST: boolean;
+  version: string
+  test: Date = new Date();
+  company_name: string = 'Tiledesk'
+  constructor(
+    private translate: TranslateService,
+    public tiledeskAuthService: TiledeskAuthService,
+    public imageRepoService: ImageRepoService,
+    public appStorageService: AppStorageService,
+    private messagingAuthService: MessagingAuthService,
+    public wsService: WebsocketService,
+    public appConfigProvider: AppConfigProvider,
+    public events: EventsService,
+    private eRef: ElementRef,
+  ) { }
+
+  ngOnInit() {
+    this.version = PACKAGE.version;
+    this.getCurrentChatLangAndTranslateLabels();
+    this.subcribeToAuthStateChanged();
+    this.listenTocurrentProjectUserUserAvailability$();
+    this.getCurrentStoredProject();
+    this.getOSCODE();
+    // this.listenOpenUserSidebarEvent();
+  }
+
+  subcribeToAuthStateChanged() {
+    this.messagingAuthService.BSAuthStateChanged.subscribe((state) => {
+      this.logger.log('[SIDEBAR-USER-DETAILS] BSAuthStateChanged ', state)
+
+      if (state === 'online') {
+        const currentUser = JSON.parse(this.appStorageService.getItem('currentUser'));
+        this.logger.log('[SIDEBAR-USER-DETAILS] currentUser ', currentUser)
+        if (currentUser) {
+          this.user = currentUser;
+          this.createUserAvatar(this.user)
+          this.photo_profile_URL = this.imageRepoService.getImagePhotoUrl(currentUser.uid)
+          this.logger.log('[SIDEBAR-USER-DETAILS] photo_profile_URL ', this.photo_profile_URL);
+          this.checkIfExistPhotoProfile(this.photo_profile_URL)
+        }
+      }
+    })
+  }
+
+  checkIfExistPhotoProfile(imageUrl) {
+    this.verifyImageURL(imageUrl, (imageExists) => {
+
+      if (imageExists === true) {
+        this.USER_PHOTO_PROFILE_EXIST = true;
+        this.logger.log('[SIDEBAR-USER-DETAILS] photo_profile_URL IMAGE EXIST ', imageExists)
+
+      } else {
+        this.USER_PHOTO_PROFILE_EXIST = false;
+        this.logger.log('[SIDEBAR-USER-DETAILS] photo_profile_URL IMAGE EXIST ', imageExists)
+      }
+    })
+  }
+
+
+  createUserAvatar(currentUser) {
+    this.logger.log('[SIDEBAR-USER-DETAILS] - createProjectUserAvatar ', currentUser)
+    let fullname = ''
+    if (currentUser && currentUser.firstname && currentUser.lastname) {
+      fullname = currentUser.firstname + ' ' + currentUser.lastname
+      currentUser['fullname_initial'] = avatarPlaceholder(fullname)
+      currentUser['fillColour'] = getColorBck(fullname)
+    } else if (currentUser && currentUser.firstname) {
+      fullname = currentUser.firstname
+      currentUser['fullname_initial'] = avatarPlaceholder(fullname)
+      currentUser['fillColour'] = getColorBck(fullname)
+    } else {
+      currentUser['fullname_initial'] = 'N/A'
+      currentUser['fillColour'] = 'rgb(98, 100, 167)'
+    }
+  }
+
+  verifyImageURL(image_url, callBack) {
+    const img = new Image();
+    img.src = image_url;
+    img.onload = function () {
+      callBack(true);
+    };
+    img.onerror = function () {
+      callBack(false);
+    };
+  }
+
+  // listenOpenUserSidebarEvent() {
+  //   this.events.subscribe('userdetailsidebar:opened', (openUserDetailsSidebar) => {
+  //     this.logger.log('[SIDEBAR-USER-DETAILS] - listenOpenUserSidebarEvent - openUserDetailsSidebar', openUserDetailsSidebar);
+  //   this.HAS_CLICKED_OPEN_USER_DETAIL = true;
+  //   });
+  // }
+
+  @HostListener('document:click', ['$event'])
+  clickout(event) {
+    this.logger.log('[SIDEBAR-USER-DETAILSS-CHAT] clickout event.target)', event.target)
+    this.logger.log('[SIDEBAR-USER-DETAILSS-CHAT] clickout event.target)', event.target.id)
+    const clicked_element_id = event.target.id
+    if (this.eRef.nativeElement.contains(event.target)) {
+      // this.logger.log('[SIDEBAR-USER-DETAILS] clicked inside')
+    } else {
+      if (!clicked_element_id.startsWith("sidebaravatar")) {
+        this.closeUserDetailSidePanel();
+      }
+      // this.logger.log('[SIDEBAR-USER-DETAILS] clicked outside')
+
+    }
+  }
+
+  closeUserDetailSidePanel() {
+    var element = document.getElementById('user-details');
+    element.classList.remove("active");
+    this.logger.log('[SIDEBAR-USER-DETAILS] element', element);
+    // this.HAS_CLICKED_OPEN_USER_DETAIL === true
+    // this.onCloseUserDetailsSidebar.emit(false);
+  }
+
+
+  getCurrentChatLangAndTranslateLabels() {
+    this.browserLang = this.translate.getBrowserLang();
+    const currentUser = JSON.parse(this.appStorageService.getItem('currentUser'));
+    this.logger.log('[SIDEBAR-USER-DETAILS] - ngOnInit - currentUser ', currentUser)
+    this.logger.log('[SIDEBAR-USER-DETAILS] - ngOnInit - browserLang ', this.browserLang)
+    let currentUserId = ''
+    if (currentUser) {
+      currentUserId = currentUser.uid
+      this.logger.log('[SIDEBAR-USER-DETAILS] - ngOnInit - currentUserId ', currentUserId)
+    }
+
+    const stored_preferred_lang = localStorage.getItem(currentUserId + '_lang');
+    this.logger.log('[SIDEBAR-USER-DETAILS] stored_preferred_lang: ', stored_preferred_lang);
+
+
+    this.chat_lang = ''
+    if (this.browserLang && !stored_preferred_lang) {
+      this.chat_lang = this.browserLang
+      // this.flag_url = "assets/images/language_flag/" + this.chat_lang + ".png"
+
+      this.logger.log('[SIDEBAR-USER-DETAILS] flag_url: ', this.flag_url);
+      this.logger.log('[SIDEBAR-USER-DETAILS] chat_lang: ', this.chat_lang);
+    } else if (this.browserLang && stored_preferred_lang) {
+      this.chat_lang = stored_preferred_lang
+      // this.flag_url = "assets/images/language_flag/" + this.chat_lang + ".png"
+      this.logger.log('[SIDEBAR-USER-DETAILS] flag_url: ', this.flag_url);
+      this.logger.log('[SIDEBAR-USER-DETAILS] chat_lang: ', this.chat_lang);
+    }
+
+
+    if (tranlatedLanguage.includes(this.chat_lang)) {
+      this.logger.log('[SIDEBAR-USER-DETAILS] tranlatedLanguage includes', this.chat_lang, ': ', tranlatedLanguage.includes(this.chat_lang))
+      this.translate.use(this.chat_lang);
+      this.flag_url = "assets/images/language_flag/" + this.chat_lang + ".png"
+    } else {
+      this.logger.log('[SIDEBAR-USER-DETAILS] tranlatedLanguage includes', this.chat_lang, ': ', tranlatedLanguage.includes(this.chat_lang))
+      this.translate.use('en');
+      this.flag_url = "assets/images/language_flag/en.png"
+      this.chat_lang = 'en'
+    }
+    this.translateLabels()
+  }
+
+  translateLabels() {
+    this.getAvailableTranslation();
+    this.getUnavailableTranslation();
+    this.getIsBusyTranslation();
+    this.getSubscriptionPaymentProblemTranslation();
+    this.getThePlanHasExpiredTranslation();
+  }
+
+
+  getOSCODE() {
+    this.public_Key = this.appConfigProvider.getConfig().t2y12PruGU9wUtEGzBJfolMIgK;
+    this.logger.log('[SIDEBAR-USER-DETAILS] AppConfigService getAppConfig public_Key', this.public_Key);
+    this.logger.log('[SIDEBAR-USER-DETAILS] AppConfigService getAppConfig', this.appConfigProvider.getConfig());
+    if (this.public_Key) {
+      let keys = this.public_Key.split("-");
+      this.logger.log('[SIDEBAR-USER-DETAILS] PUBLIC-KEY - public_Key keys', keys)
+
+      keys.forEach(key => {
+        if (key.includes("PAY")) {
+
+          let pay = key.split(":");
+
+          if (pay[1] === "F") {
+            this.isVisiblePAY = false;
+          } else {
+            this.isVisiblePAY = true;
+          }
+        }
+      });
+
+      if (!this.public_Key.includes("PAY")) {
+        this.isVisiblePAY = false;
+      }
+    } else {
+      this.isVisiblePAY = false;
+    }
+  }
+
+  getAvailableTranslation() {
+    this.translate.get('Available')
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.IS_AVAILABLE_msg = text
+      });
+  }
+  getUnavailableTranslation() {
+    this.translate.get('Unavailable')
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.IS_UNAVAILABLE_msg = text
+      });
+  }
+
+  getIsBusyTranslation() {
+    this.translate.get('Busy')
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.IS_BUSY_msg = text
+      });
+  }
+
+  getSubscriptionPaymentProblemTranslation() {
+    this.translate.get('SubscriptionPaymentProblem')
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.SUBSCRIPTION_PAYMENT_PROBLEM_msg = text
+      });
+  }
+
+  getThePlanHasExpiredTranslation() {
+    this.translate.get('ThePlanHasExpired')
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.THE_PLAN_HAS_EXPIRED_msg = text
+      });
+  }
+
+
+  getCurrentStoredProject() {
+    try {
+      const project = localStorage.getItem('last_project')
+      if (project) {
+        const projectObjct = JSON.parse(localStorage.getItem('last_project'))
+        // console.log('[SIDEBAR-USER-DETAILS] - GET STORED PROJECT ', projectObjct)
+
+        this.projectID = projectObjct['id_project']['_id']
+        // console.log('[SIDEBAR-USER-DETAILS] - GET STORED PROJECT > PROJECT ID ', this.projectID);
+
+        this.prjct_name = projectObjct['id_project']['name']
+        // console.log('[SIDEBAR-USER-DETAILS] - GET STORED PROJECT > PROJECT NAME ', this.prjct_name);
+
+        this.plan_type = projectObjct['id_project']['profile']['type'];
+        // console.log('[SIDEBAR-USER-DETAILS] - GET STORED PROJECT > PLAN TYPE ', this.plan_type);
+
+        const trial_expired = projectObjct['id_project']['trialExpired']
+        // console.log('[SIDEBAR-USER-DETAILS] - GET STORED PROJECT > TRIAL EXPIRED ', trial_expired);
+
+        const profile_name = projectObjct['id_project']['profile']['name'];
+        // console.log('[SIDEBAR-USER-DETAILS] - GET STORED PROJECT > PROFILE NAME ', profile_name);
+
+        this.plan_name = projectObjct['id_project']['profile']['name'];
+        this.plan_subscription_is_active = projectObjct['id_project']['isActiveSubscription'];
+
+        if (this.plan_type === 'free') {
+
+          if (trial_expired === false) {
+            this.getProPlanTrialTranslation();
+          } else if (trial_expired === true) {
+            this.getFreePlanTranslation();
+          }
+        } else if (this.plan_type === 'payment' && profile_name === 'pro') {
+          this.getProPlanTranslation();
+        } else if (this.plan_type === 'payment' && profile_name === 'enterprise') {
+          this.getEnterprisePlanTranslation();
+        }
+
+      }
+
+    } catch (err) {
+      this.logger.error('[SIDEBAR-USER-DETAILS] - GET STORED PROJECT ERR ', err)
+    }
+
+    try {
+      this.tiledeskToken = this.appStorageService.getItem('tiledeskToken');
+      // console.log('[SIDEBAR-USER-DETAILS] - GET STORED TOKEN ', this.tiledeskToken)
+    } catch (err) {
+      this.logger.error('[SIDEBAR-USER-DETAILS] - GET STORED TOKEN ', err)
+    }
+  }
+
+
+  getProPlanTrialTranslation() {
+    // this.profile_name_translated = this.PRO_PLAN_TRIAL_msg;
+    this.translate.get('ProPlanTrial')
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.profile_name_translated = text
+      });
+  }
+
+  getFreePlanTranslation() {
+    // this.profile_name_translated = this.FREE_PLAN_msg;
+    this.translate.get('FreePlan')
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.profile_name_translated = text
+      });
+  }
+
+  getProPlanTranslation() {
+    // this.profile_name_translated = this.PAYD_PLAN_NAME_PRO_msg;
+    this.translate.get('PaydPlanNamePro')
+      .subscribe((text: string) => {
+        // this.deleteContact_msg = text;
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.profile_name_translated = text
+      });
+  }
+
+  getEnterprisePlanTranslation() {
+    // this.profile_name_translated = this.PAYD_PLAN_NAME_ENTERPRISE_msg;
+    this.translate.get('PaydPlanNameEnterprise')
+      .subscribe((text: string) => {
+        // this.deleteContact_msg = text;
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.profile_name_translated = text
+      });
+  }
+
+
+
+  listenTocurrentProjectUserUserAvailability$() {
+    this.wsService.currentProjectUserAvailability$
+      .pipe(skip(1))
+      .subscribe((projectUser) => {
+        this.logger.log('[SIDEBAR-USER-DETAILS] - $UBSC TO WS USER AVAILABILITY & BUSY STATUS RES ', projectUser);
+
+        if (projectUser) {
+          this.IS_AVAILABLE = projectUser['user_available']
+          this.IS_BUSY = projectUser['isBusy']
+          this.USER_ROLE = projectUser['role']
+          // console.log('[SIDEBAR-USER-DETAILS] -translateUserRole  1', this.USER_ROLE)
+          this.translateUserRole(this.USER_ROLE)
+        }
+
+
+
+      }, (error) => {
+        this.logger.error('[SIDEBAR-USER-DETAILS] - $UBSC TO WS USER AVAILABILITY & BUSY STATUS error ', error);
+      }, () => {
+        this.logger.log('[SIDEBAR-USER-DETAILS] - $UBSC TO WS USER AVAILABILITY & BUSY STATUS * COMPLETE *');
+      })
+  }
+
+  translateUserRole(role) {
+    // console.log('[SIDEBAR-USER-DETAILS] -translateUserRole ', role)
+    this.translate.get(role)
+      .subscribe((text: string) => {
+
+        // console.log('[SIDEBAR-USER-DETAILS] - GET GTTTTTN ', text)
+        this.USER_ROLE_LABEL = text
+      });
+
+
+  }
+
+
+  ngOnChanges() {
+    // console.log('[SIDEBAR-USER-DETAILS] HAS_CLICKED_OPEN_USER_DETAIL', this.HAS_CLICKED_OPEN_USER_DETAIL)
+    // var element = document.getElementById('user-details');
+    // // console.log('[SIDEBAR-USER-DETAILS] element', element)
+    // if (this.HAS_CLICKED_OPEN_USER_DETAIL === true) {
+    //   element.classList.add("active");
+    // }
+  }
+
+
+
+  // closeUserDetailSidePanel() {
+  //   var element = document.getElementById('user-details');
+  //   element.classList.remove("active");
+  //   this.logger.log('[SIDEBAR-USER-DETAILS] element', element);
+  //   this.HAS_CLICKED_OPEN_USER_DETAIL === true
+  //   // this.onCloseUserDetailsSidebar.emit(false);
+  // }
+
+
+
+  changeAvailabilityStateInUserDetailsSidebar(available) {
+    this.logger.log('[SIDEBAR-USER-DETAILS] - changeAvailabilityState projectid', this.projectID, ' available 1: ', available);
+
+    //   available = !available
+    //   console.log('[SIDEBAR-USER-DETAILS] - changeAvailabilityState projectid', this.projectID, ' available 2 : ', available);
+
+    this.wsService.updateCurrentUserAvailability(this.tiledeskToken, this.projectID, available)
+      .subscribe((projectUser: any) => {
+
+        this.logger.log('[SIDEBAR-USER-DETAILS] - PROJECT-USER UPDATED ', projectUser)
+
+        // NOTIFY TO THE USER SERVICE WHEN THE AVAILABLE / UNAVAILABLE BUTTON IS CLICKED
+        // this.usersService.availability_btn_clicked(true)
+
+        // if (this.project['id_project']._id === projectUser.id_project) {
+        //   this.project['ws_projct_user_available'] = projectUser.user_available;
+        //   // this.project['ws_projct_user_isBusy'] = projectUser['isBusy']
+        // }
+
+      }, (error) => {
+        this.logger.error('[SIDEBAR-USER-DETAILS] - PROJECT-USER UPDATED - ERROR  ', error);
+
+      }, () => {
+        this.logger.log('[SIDEBAR-USER-DETAILS] - PROJECT-USER UPDATED  * COMPLETE *');
+
+      });
+  }
+
+  public onLogout() {
+    // this.authService.logout();
+    this.closeUserDetailSidePanel()
+    // pubblico evento
+    this.events.publish('profileInfoButtonClick:logout', true);
+  }
+
+
+}

package/src/app/pages/conversation-detail/conversation-detail.module.ts

@@ -34,6 +34,9 @@ import { InfoGroupComponent } from 'src/app/components/conversation-info/info-gr
 import { SharedModule } from 'src/app/shared/shared.module';
 // import { SharedConversationInfoModule } from 'src/app/shared/shared-conversation-info.module';
 import { NgxLinkifyjsModule } from 'ngx-linkifyjs';
+import { ScrollbarThemeModule } from '../../utils/scrollbar-theme.directive';
+import { PickerModule } from '@ctrl/ngx-emoji-mart';
+
 
 @NgModule({
   imports: [
@@ -42,6 +45,8 @@ import { NgxLinkifyjsModule } from 'ngx-linkifyjs';
     IonicModule,
     TooltipModule,
     ConversationDetailPageRoutingModule,
+    ScrollbarThemeModule,
+    PickerModule,
     TranslateModule.forChild({
       loader: {
         provide: TranslateLoader,
@@ -57,7 +62,7 @@ import { NgxLinkifyjsModule } from 'ngx-linkifyjs';
   declarations: [
     ConversationDetailPage,
     HeaderConversationDetailComponent,
-    MessageTextAreaComponent,
+    MessageTextAreaComponent
     // BubbleDayMessageComponent,
     // BubbleSystemMessageComponent,
     // BubbleMyMessageComponent,

package/src/app/pages/conversation-detail/conversation-detail.page.html

@@ -9,7 +9,8 @@
 
     <ion-grid style="height: 100%;">
       <ion-row class="ion-justify-content-center ion-align-items-center" style="height: 100%; flex-direction: column">
-        <span *ngIf="isOnline === true  && !showSpinner" style="color: #92949c; font-size: 16px;line-height: 18px;margin-top: -160px;">
+        <span *ngIf="isOnline === true  && !showSpinner"
+          style="color: #92949c; font-size: 16px;line-height: 18px;margin-top: -160px;">
           <span *ngIf="conversation_count > 0 ">
             {{'PleaseSelectChatToStartMessaging' | translate }}
           </span>
@@ -34,10 +35,10 @@
   <app-header-conversation-detail [isMobile]="isMobile" [idLoggedUser]="loggedUser.uid"
     [conversationAvatar]="conversationAvatar" [translationMap]="translationMap"
     (eventOpenCloseInfoConversation)="returnOpenCloseInfoConversation($event)"
-    [isOpenInfoConversation]="isOpenInfoConversation">
+    [isOpenInfoConversation]="isOpenInfoConversation" [conv_type]="conv_type">
   </app-header-conversation-detail>
 
-  <ion-content>
+  <ion-content id="conv-details">
     <ion-grid class="grid_content">
       <ion-row class="row_content">
         <ion-col id="chatArea" [class.mobile]="isMobile" [class.open]="openInfoConversation">
@@ -91,7 +92,7 @@
             </ng-template>
 
             <ng-template #content_messages>
-              <ion-content #ionContentChatArea class="ionContentChatArea" (drop)="drop($event)"
+              <ion-content #ionContentChatArea appScrollbarTheme class="ionContentChatArea" (drop)="drop($event)"
                 (dragover)="allowDrop($event)" (dragleave)="drag($event)" [scrollEvents]="true"
                 (ionScrollStart)="logScrollStart($event)" (ionScroll)="logScrolling($event)"
                 (ionScrollEnd)="logScrollEnd($event)" [class.active]="showIonContent">
@@ -136,15 +137,24 @@
             <!-- ----------------------------------------------------------- -->
             <!-- Canned responses -->
             <!-- ----------------------------------------------------------- -->
-
-            <div id="canned" *ngIf="tagsCannedFilter.length > 0 && HIDE_CANNED_RESPONSES === false">
-              <ion-list class="canned-list">
+            <div id="canned">
+              <ion-list class="canned-list" *ngIf="tagsCannedFilter.length > 0 && HIDE_CANNED_RESPONSES === false">
                 <ion-item button="true" [ngClass]="{'is_active_item': i == arrowkeyLocation}" lines="none"
                   class="canned-item" id="{{'canned-item_'+ i }}"
                   *ngFor="let canned of tagsCannedFilter; let i = index;" [innerHtml]="canned.title"
                   (click)="replaceTagInMessage(canned, $event)">
                 </ion-item>
+                <ion-item  class="canned-item add-canned-response-wpr" button="true" lines="none" (click)="presentCreateCannedResponseModal()">
+                  <ion-icon class="add-canned-response-icon"  name="flash-outline"></ion-icon>
+                  <span class="add-canned-response-add-icon">+</span>
+                 <label class="add-canned-response-label" >{{translationMap?.get('AddNewCannedResponse')}}</label> 
+                </ion-item>
               </ion-list>
+              <!-- <ion-list class="canned-list" *ngIf="tagsCannedFilter.length === 0 && HIDE_CANNED_RESPONSES === false">
+                <ion-item button="true" >
+                  There are no canned responses available
+                </ion-item>
+              </ion-list> -->
             </div>
 
 
@@ -155,14 +165,14 @@
             <!-- openInfoConversation   {{openInfoConversation}} - isMobile {{isMobile}} -->
             <app-message-text-area
               *ngIf="(openInfoConversation === false && isMobile === true) || (openInfoConversation === true && isMobile === false) || (openInfoConversation === false && isMobile === false)"
-              [tagsCannedCount]="tagsCannedCount" [areVisibleCAR]="areVisibleCAR" [loggedUser]="loggedUser"
-              [conversationWith]="conversationWith" [tagsCannedFilter]="tagsCannedFilter"
+              [tagsCannedCount]="tagsCannedCount" [areVisibleCAR]="areVisibleCAR" [support_mode]="support_mode"
+              [loggedUser]="loggedUser" [conversationWith]="conversationWith" [tagsCannedFilter]="tagsCannedFilter"
               (eventChangeTextArea)="returnChangeTextArea($event)"
               (hasClickedOpenCannedResponses)="hasClickedOpenCannedResponses($event)"
               (eventSendMessage)="returnSendMessage($event)" [translationMap]="translationMap"
               [fileUploadAccept]="appConfigProvider.getConfig().fileUploadAccept"
               [isOpenInfoConversation]="isOpenInfoConversation" [dropEvent]="dropEvent"
-              (onPresentModalScrollToBottom)="onPresentModalScrollToBottom($event)">
+              (onPresentModalScrollToBottom)="onPresentModalScrollToBottom($event)" [disableTextarea]="disableTextarea">
             </app-message-text-area>
             <!-- [events]="eventsReplaceTexareaText.asObservable()" -->
           </ion-row>

package/src/app/pages/conversation-detail/conversation-detail.page.scss

@@ -25,6 +25,34 @@
     font-size: 24px;
 }
 
+.add-canned-response-icon {
+    color: #b3bfd0;
+    cursor: pointer;
+    font-size: 18px;
+}
+.add-canned-response-label {
+    color: #b3bfd0;
+    cursor: pointer;
+}
+.add-canned-response-add-icon {
+    color: #b3bfd0;
+    cursor: pointer;
+    position: relative;
+    top: 4px;
+    left: -6px;
+}
+
+#canned > ion-list > ion-item.canned-item.add-canned-response-wpr:hover > span {
+    color: #1877f2;
+}
+
+#canned > ion-list > ion-item.canned-item.add-canned-response-wpr:hover > ion-icon {
+    color: #1877f2;
+}
+#canned > ion-list > ion-item.canned-item.add-canned-response-wpr:hover > label {
+    color: #1877f2;
+}
+
 // ion-back-button{
 //     display: none!important;
 // }