@chat21/chat21-ionic 3.0.60 → 3.0.61-rc14

package/src/app/pages/profile-info/profile-info.page.ts

@@ -86,16 +86,18 @@ export class ProfileInfoPage implements OnInit {
   private setUser() {
     // width and height NON sono obbligatori
     this.loggedUser = this.chatManager.getCurrentUser();
-    this.itemAvatar = {
-      imageurl: this.imageRepo.getImagePhotoUrl(this.loggedUser.uid),
-      avatar: this.loggedUser.avatar,
-      color: this.loggedUser.color,
-      online: this.loggedUser.online,
-      lastConnection: this.loggedUser.lastConnection,
-      status: '',
-      width: '100px',
-      height: '100px'
-    };
+    if (this.loggedUser) {
+      this.itemAvatar = {
+        imageurl: this.imageRepo.getImagePhotoUrl(this.loggedUser.uid),
+        avatar: this.loggedUser.avatar,
+        color: this.loggedUser.color,
+        online: this.loggedUser.online,
+        lastConnection: this.loggedUser.lastConnection,
+        status: '',
+        width: '100px',
+        height: '100px'
+      };
+    }
   }
 
 
@@ -121,10 +123,10 @@ export class ProfileInfoPage implements OnInit {
   private setSubscriptions() {
     this.presenceService.userIsOnline(this.loggedUser.uid);
     this.presenceService.lastOnlineForUser(this.loggedUser.uid);
-   
-  
+
+
     const subscribeBSIsOnline = this.presenceService.BSIsOnline.subscribe((data: any) => {
-     this.logger.log('[PROFILE-INFO-PAGE] setSubscriptions $ubscribe to BSIsOnline - data' , data);
+      this.logger.log('[PROFILE-INFO-PAGE] setSubscriptions $ubscribe to BSIsOnline - data', data);
       if (data) {
         const userId = data.uid;
         const isOnline = data.isOnline;
@@ -135,7 +137,7 @@ export class ProfileInfoPage implements OnInit {
     });
 
     const subscribeBSLastOnline = this.presenceService.BSLastOnline.subscribe((data: any) => {
-     this.logger.log('[PROFILE-INFO-PAGE] setSubscriptions $ubscribe to BSLastOnline - data' , data);
+      this.logger.log('[PROFILE-INFO-PAGE] setSubscriptions $ubscribe to BSLastOnline - data', data);
       if (data) {
         const userId = data.uid;
         const timestamp = data.lastOnline;
@@ -150,7 +152,7 @@ export class ProfileInfoPage implements OnInit {
 
 
   userIsOnLine = (userId: string, isOnline: boolean) => {
-   this.logger.log('[PROFILE-INFO-PAGE] userIsOnLine - userId ', userId, ' - isOnline ', isOnline);
+    this.logger.log('[PROFILE-INFO-PAGE] userIsOnLine - userId ', userId, ' - isOnline ', isOnline);
     this.itemAvatar.online = isOnline;
     if (isOnline) {
       this.itemAvatar.status = this.translationMap.get('LABEL_AVAILABLE');
@@ -180,9 +182,9 @@ export class ProfileInfoPage implements OnInit {
 
   /** */
   private unsubescribeAll() {
-   this.logger.log('unsubescribeAll: ', this.subscriptions);
+    this.logger.log('unsubescribeAll: ', this.subscriptions);
     this.subscriptions.forEach((subscription: any) => {
-     this.logger.log('unsubescribe: ', subscription);
+      this.logger.log('unsubescribe: ', subscription);
       // this.events.unsubscribe(subscription, null);
     });
     this.subscriptions = [];
@@ -207,15 +209,15 @@ export class ProfileInfoPage implements OnInit {
   }
 
   copyLoggedUserUID() {
-    var copyText = document.createElement("input");                  
+    var copyText = document.createElement("input");
     copyText.setAttribute("type", "text");
     copyText.setAttribute("value", this.loggedUser.uid);
-     
-    document.body.appendChild(copyText); 
+
+    document.body.appendChild(copyText);
     copyText.select();
     copyText.setSelectionRange(0, 99999); /*For mobile devices*/
     document.execCommand("copy");
-   this.logger.log("Copied the text: " + copyText.value);
+    this.logger.log("Copied the text: " + copyText.value);
     const tootipElem = <HTMLElement>document.querySelector('.chat-tooltip');
     this.renderer.appendChild(tootipElem, this.renderer.createText('Copied!'))
 

package/src/app/services/tiledesk/tiledesk.service.ts

@@ -91,9 +91,218 @@ export class TiledeskService {
     }))
   }
 
+
+  public getProjectById( token: string , id: string) {
+    const url = this.apiUrl + 'projects/' + id;
+    this.logger.log('[TILEDESK-SERVICE] - GET PROJECT BY ID URL', url);
+
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+    return this.http
+    .get(url, httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] GET PROJECT BY ID URL - RES ', res);
+      return res
+    }))
+  }
+
+
+  public getProjectUsersByProjectId(project_id: string, token: string) {
+    const url = this.apiUrl + project_id + '/project_users/';
+    this.logger.log('[TILEDESK-SERVICE] - GET PROJECT-USER URL', url);
+    
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+    return this.http
+    .get(url, httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] - GET PROJECT-USER RES ', res);
+      return res
+    }))
+  }
+
+  public getAllLeadsActiveWithLimit(project_id: string, token: string, limit: number) {
+    const url = this.apiUrl + project_id + '/leads?limit=' + limit + '&with_fullname=true';
+    this.logger.log('[TILEDESK-SERVICE] - GET ALL ACTIVE LEADS (LIMIT 10000) -  URL', url);
+    
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+    return this.http
+    .get(url, httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] - GET ALL ACTIVE LEADS (LIMIT 10000) ', res);
+      return res
+    }))
+  }
+
+
+  // ---------------------------------------------
+  // @ Create new project user to get new lead ID
+  // ---------------------------------------------
+  public createNewProjectUserToGetNewLeadID(project_id: string, token: string) {
+    const url = this.apiUrl + project_id + '/project_users/'
+    this.logger.log('[TILEDESK-SERVICE] - CREATE NEW PROJECT USER TO GET NEW LEAD ID url ', url);
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+    const body = {};
+    return this.http
+      .post(url, body, httpOptions)
+      .pipe(map((res: any) => {
+        this.logger.log('[TILEDESK-SERVICE] - CREATE NEW PROJECT USER TO GET NEW LEAD ID url ', res);
+        return res
+      }))
+  }
+
+  // ---------------------------------------------
+  // @ Create new lead 
+  // ---------------------------------------------
+  public createNewLead(leadid: string, fullname: string, leademail: string, project_id: string, token: string) {
+    const url = this.apiUrl + project_id + '/leads/'
+    this.logger.log('[TILEDESK-SERVICE] - CREATE NEW LEAD url ', url);
+   
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+
+    const body = { 'lead_id': leadid, 'fullname': fullname, 'email': leademail };
+    this.logger.log('[TILEDESK-SERVICE] - CREATE NEW LEAD ', body);
+
+    return this.http
+    .post(url, body, httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] - CREATE NEW LEAD RES ', res);
+      return res
+    }))
+  }
+
+  // -------------------------------------------------------------------------------------
+  // @ Get all bots of the project (with all=true the response return also the identity bot) 
+  // -------------------------------------------------------------------------------------
+  public getAllBotByProjectId(project_id: string, token: string) {
+   
+    const url = this.apiUrl + project_id + '/faq_kb?all=true'
+    this.logger.log('[TILEDESK-SERVICE] - GET ALL BOTS BY PROJECT ID - URL', url);
+
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+
+    return this.http
+    .get(url, httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] - GET ALL BOTS BY PROJECT ID - RES ', res);
+      return res
+    }))
+  }
+
+  // -------------------------------------------------------------------------------------
+  // @ Get all DEPTS of the project
+  // -------------------------------------------------------------------------------------
+  public getDeptsByProjectId(project_id: string, token: string) {
+   
+    const url = this.apiUrl + project_id + '/departments/allstatus';
+    this.logger.log('[TILEDESK-SERVICE] - GET DEPTS (ALL STATUS) - URL', url);
+   
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+
+    return this.http
+    .get(url, httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] - GET DEPTS (ALL STATUS) - RES ', res);
+      return res
+    }))
+  }
+
+    // -----------------------------------------------------------------------------------------
+  // @ Create ticket
+  // -----------------------------------------------------------------------------------------
+  createInternalRequest(requester_id: string, request_id: string, subject: string, message: string, departmentid: string, participantid: string, ticketpriority: string, project_id: string, token: string) {
+    
+    const url = this.apiUrl + project_id + '/requests/' + request_id + '/messages'
+    this.logger.log('[WS-REQUESTS-SERV] - CREATE INTERNAL REQUEST URL ', url)
+    
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
+    // this.logger.log('JOIN FUNCT OPTIONS  ', options);
+    let body = {}
+    body = { 'sender': requester_id, 'subject': subject, 'text': message, 'departmentid': departmentid, 'channel': { 'name': 'form' }, 'priority': ticketpriority };
+    if (participantid !== undefined) {
+      body['participants'] = [participantid]
+    } else {
+      body['participants'] = participantid
+    }
+    // , 'participants': [participantid]
+
+    this.logger.log('[WS-REQUESTS-SERV] - CREATE INTERNAL REQUEST body ', body);
+    return this.http
+    .post(url, body, httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] - CREATE NEW LEAD RES ', res);
+      return res
+    }))
+  }
   
 
+  // -------------------------------------------------------------------------------------
+  // @ Create - Save (POST) new canned response
+  // -------------------------------------------------------------------------------------
+  public createCannedResponse(message: string, title: string, project_id: string, token: string) {
+    this.logger.log('[TILEDESK-SERVICE] - CREATE CANNED-RES - token', token); 
+    const url =  this.apiUrl  + project_id + '/canned/'
+    this.logger.log('[TILEDESK-SERVICE] - CREATE CANNED-RES - URL', url); 
+    
+    const httpOptions = {
+      headers: new HttpHeaders({
+        'Content-Type': 'application/json',
+        Authorization: token
+      })
+    };
 
+    const body = { 'text': message, 'title': title };
+
+    this.logger.log('[TILEDESK-SERVICE] CREATE CANNED-RES - BODY ', body);
+
+    return this.http
+    .post(url, JSON.stringify(body), httpOptions)
+    .pipe(map((res: any) => {
+      this.logger.log('[TILEDESK-SERVICE] - CREATE CANNED-RES - RES ', res);
+      return res
+    }))
+      
+  }
 
+  // .post(url, JSON.stringify(body), options)
+  // .map((res) => res.json());
 
 }

package/src/app/shared/shared.module.ts

@@ -39,9 +39,15 @@ import { TooltipModule, TooltipOptions } from 'ng2-tooltip-directive';
 import { OptionHeaderComponent } from '../components/conversation-detail/option-header/option-header.component';
 import { MessageAttachmentComponent } from '../chatlib/conversation-detail/message/message-attachment/message-attachment.component';
 import { ImageViewerComponent } from '../components/image-viewer/image-viewer.component';
+import { SidebarComponent } from '../components/sidebar/sidebar.component';
+import { SidebarUserDetailsComponent } from '../components/sidebar-user-details/sidebar-user-details.component';
 import { ProjectItemComponent } from '../components/project-item/project-item.component';
 import { DefaultTooltipOptions } from 'src/chat21-core/utils/utils';
-// import { MessageTextAreaComponent } from '../components/conversation-detail/message-text-area/message-text-area.component';
+import { MatTooltipModule } from '@angular/material/tooltip';
+import { MatSnackBarModule } from '@angular/material/snack-bar';
+import { MatSlideToggleModule } from '@angular/material/slide-toggle';
+
+// import { MessageTextAreaComponent } from '../components/conversation-detail/message-text-area/message-text-area.component'; // MessageTextAreaComponent is part of the declarations ConversationDetailPageModule
 
 @NgModule({
   declarations: [
@@ -53,6 +59,8 @@ import { DefaultTooltipOptions } from 'src/chat21-core/utils/utils';
     ListConversationsComponent,
     IonListConversationsComponent,
     ImageViewerComponent,
+    SidebarComponent,
+    SidebarUserDetailsComponent,
     ProjectItemComponent,
     IonConversationDetailComponent,
     ConversationContentComponent,
@@ -87,6 +95,8 @@ import { DefaultTooltipOptions } from 'src/chat21-core/utils/utils';
     AvatarProfileComponent,
     DdpHeaderComponent,
     ImageViewerComponent,
+    SidebarComponent,
+    SidebarUserDetailsComponent,
     ProjectItemComponent,
     UserPresenceComponent,
     UserTypingComponent,
@@ -117,6 +127,9 @@ import { DefaultTooltipOptions } from 'src/chat21-core/utils/utils';
 
   ],
   imports: [
+    MatTooltipModule,
+    MatSlideToggleModule,
+    MatSnackBarModule,
     CommonModule,
     IonicModule,
     MomentModule,

package/src/app/utils/scrollbar-theme.directive.ts

@@ -4,42 +4,76 @@ import { NgModule, Directive, ElementRef } from '@angular/core';
 })
 export class ScrollbarThemeDirective {
   constructor(el: ElementRef) {
+    // ::-webkit-scrollbar {
+    //   width: 6px;
+    //   height: 8px;
+    // }
+    // ::-webkit-scrollbar-track {
+    //   background-color: #f9f9f9;
+    // }
+    // ::-webkit-scrollbar-thumb {
+    //   background-color: #b9b9b9;
+    //   border-radius: 0px;
+    // }
+    
+    // ::-webkit-scrollbar-thumb:hover {
+    //   background-color: #727272;
+    // }
+
     const stylesheet = `
       ::-webkit-scrollbar {
-      width: 10px;
+          width: 6px;
+         height: 8px;
       }
       ::-webkit-scrollbar-track {
-      background: #0f0f0f;
+      background: #f9f9f9;
       }
       ::-webkit-scrollbar-thumb {
-      border-radius: 1rem;
-      background: linear-gradient(var(--ion-color-light-tint), var(--ion-color-light));
-      border: 4px solid #020202;
+         background-color: #b9b9b9;
+          border-radius: 0px;
       }
       ::-webkit-scrollbar-thumb:hover {
+        background-color: #727272;
       }
+    `;
 
-      ::-webkit-scrollbar {
-        width: 20px;
-      }
+
+    // const stylesheet = `
+    //   ::-webkit-scrollbar {
+    //   width: 10px;
+    //   }
+    //   ::-webkit-scrollbar-track {
+    //   background: #0f0f0f;
+    //   }
+    //   ::-webkit-scrollbar-thumb {
+    //   border-radius: 1rem;
+    //   background: linear-gradient(var(--ion-color-light-tint), var(--ion-color-light));
+    //   border: 4px solid #020202;
+    //   }
+    //   ::-webkit-scrollbar-thumb:hover {
+    //   }
+
+    //   ::-webkit-scrollbar {
+    //     width: 20px;
+    //   }
   
-      /* Track */
-      ::-webkit-scrollbar-track {
-        box-shadow: inset 0 0 5px grey; 
-        border-radius: 10px;
-      }
+    //   /* Track */
+    //   ::-webkit-scrollbar-track {
+    //     box-shadow: inset 0 0 5px grey; 
+    //     border-radius: 10px;
+    //   }
   
-      /* Handle */
-      ::-webkit-scrollbar-thumb {
-        background: red; 
-        border-radius: 10px;
-      }
+    //   /* Handle */
+    //   ::-webkit-scrollbar-thumb {
+    //     background: red; 
+    //     border-radius: 10px;
+    //   }
   
-      /* Handle on hover */
-      ::-webkit-scrollbar-thumb:hover {
-        background: #b30000; 
-      }
-    `;
+    //   /* Handle on hover */
+    //   ::-webkit-scrollbar-thumb:hover {
+    //     background: #b30000; 
+    //   }
+    // `;
 
     setTimeout(() => {
       const styleElmt = el.nativeElement.shadowRoot.querySelector('style');
@@ -50,7 +84,7 @@ export class ScrollbarThemeDirective {
         barStyle.append(stylesheet);
         el.nativeElement.shadowRoot.appendChild(barStyle);
       }
-    }, 2500);
+    }, 0);
 
   }
 }

package/src/assets/i18n/de.json

@@ -11,13 +11,13 @@
   "LABEL_LAST_ACCESS": "letzter Zugriff",
   "LABEL_TO": "beim",
   "ARRAY_DAYS": [
-      "Montag",
-      "Dienstag",
-      "Mittwoch",
-      "Donnerstag",
-      "Freitag",
-      "Samstag",
-      "Sonntag"
+    "Montag",
+    "Dienstag",
+    "Mittwoch",
+    "Donnerstag",
+    "Freitag",
+    "Samstag",
+    "Sonntag"
   ],
   "LABEL_SEND": "Senden",
   "ID_CONVERSATION": "ID-Gespräch",
@@ -44,7 +44,7 @@
   "LABEL_VIDEO_CHAT": "Videoanruf",
   "LABEL_LEAVE_GROUP": "Die Gruppe verlassen",
   "LABEL_CLOSE_GROUP": "Nah dran",
-  "ALERT_TITLE": "WARNUNG",
+  "ALERT_TITLE": "Aufmerksamkeit!",
   "CLOSE_ALERT_CONFIRM_LABEL": "OK",
   "CLOSE_ALERT_CANCEL_LABEL": "ABBRECHEN",
   "LEAVE_ALERT_MSG": "Die Gruppe verlassen?",
@@ -65,7 +65,7 @@
   "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
   "INFO_SUPPORT_CHAT_REOPENED": "Chat wieder geöffnet",
   "INFO_SUPPORT_CHAT_CLOSED": "Chat geschlossen",
-  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"Ihnen wurde eine neue Support-Anfrage zugewiesen",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Ihnen wurde eine neue Support-Anfrage zugewiesen",
   "LABEL_PROFILE": "Profil",
   "LABEL_CLOSE": "Abgeschlossen",
   "LABEL_DISCONNECT": "Trennen",
@@ -203,7 +203,63 @@
   "PINNED_PROJECT": "Gepinntes Projekt",
   "CHANGE_PINNED_PROJECT": "Gepinntes Projekt ändern",
   "CHANGE_TO_AVAILABLE_UNAVAILABLE": "auf verfügbar/nicht verfügbar ändern",
-  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "ändern Sie Ihren Status auf verfügbar",
-  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "ändern Sie Ihren Status auf nicht verfügbar",
-  "ALL_CONVS_SERVED":"Wurden alle Gespräche bedient? Gut gemacht!"
-}
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Ändern Sie Ihren Status auf verfügbar",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Ändern Sie Ihren Status auf nicht verfügbar",
+  "ALL_CONVS_SERVED": "Wurden alle Gespräche bedient? Gut gemacht!",
+  "PaydPlanName": "{{projectprofile}}-Plan",
+  "PaydPlanNamePro": "Pro-Plan",
+  "PaydPlanNameEnterprise": "Enterprise-Plan",
+  "ProPlanTrial": "Pro-Plan (Testversion)",
+  "FreePlan": "Kostenloser Plan",
+  "SubscriptionPaymentProblem": "Problem mit der Zahlung des Abos",
+  "ThePlanHasExpired": "Der Plan ist abgelaufen",
+  "owner": "Eigentümer",
+  "admin": "Administrator",
+  "agent": "Agent",
+  "Conversations": "Gespräche",
+  "Apps": "Anwendungen",
+  "Analytics": "Analytik",
+  "Activities": "Aktivitäten",
+  "History": "Verlauf",
+  "Settings": "Einstellungen",
+  "Resolve": "Lösen",
+  "Archive": "Archivieren",
+  "ActionNotAllowed": "Aktion nicht erlaubt",
+  "YouAreNoLongerAmongTheTeammatesManagingThisConversation":"Sie gehören nicht mehr zu den Teamkollegen, die diese Unterhaltung führen",
+  "TicketSuccessfullyCreated": "Ticket erfolgreich erstellt",
+  "Continue":"Fortsetzen",
+  "ViewArchivedConversations":"Archivierte Gespräche",
+  "ViewContactsList":"Kontaktliste",
+  "AddAsCannedResponse":"Als Standardantwort hinzufügen",
+  "AddNewCannedResponse":"Fügen Sie eine neue Standardantwort hinzu",
+  "TitleIsRequired":"Titel ist erforderlich",
+  "MessageIsRequired":"Nachricht ist erforderlich",
+  "Already_present_in_the_dashboard_json":"........",
+  "CreateTicket": "Ticket erstellen",
+  "Requester": "Anfragesteller",
+  "ViewRequesterDetails": "Anfordererdetails anzeigen",
+  "Priority": "Priorität",
+	"urgent": "Dringend",
+	"high": "Hohe",
+	"medium": "Mittlere",
+	"low": "Niedrige",
+	"SelectRequester": "Anforderer auswählen",
+	"AddRequester": "Anforderer hinzufügen",
+  "Subject": "Betreff",
+	"SelectAssignee": "Wählen Sie den Empfänger aus",
+  "Message": "Nachrichte",
+  "CreateNewRequester": "Neuen Anforderer erstellen",
+  "Name": "Name",
+  "NameIsRequired": "Name ist erforderlich",
+  "EnterValidEmail": "Geben Sie eine gültige Email Adresse ein",
+  "Title": "Titel",
+  "Add": "Hinzufügen",
+  "AddCustomization": "Personalisierung hinzufügen",
+  "SelectACustomizationToAddToYourMessage": "Personalisierungs-Feld auswählen",
+  "recipient_name_desc": "Der Vorname eines Besuchers wird zur Nachricht hinzugefügt.",
+  "agent_name_desc": "Der Name des Betreuers wird zur Nachricht hinzugefügt.",
+  "First_name_of_recipient": "Vorname des Empfängers",
+  "First_name_of_agent": "Vorname des Betreuers",
+  "EnterCannedResponseTitle": "Titel der Vordefinierten Anfrage eingeben",
+  "WriteMsgToSendToYourVisitors": "Verfassen Sie eine vordefinierte Antwort für Ihre Besucher"
+}

package/src/assets/i18n/en.json

@@ -44,7 +44,7 @@
   "LABEL_VIDEO_CHAT": "Video call",
   "LABEL_LEAVE_GROUP": "Leave the group",
   "LABEL_CLOSE_GROUP": "Close",
-  "ALERT_TITLE": "WARNING",
+  "ALERT_TITLE": "Attention!",
   "CLOSE_ALERT_CONFIRM_LABEL": "OK",
   "CLOSE_ALERT_CANCEL_LABEL": "CANCEL",
   "LEAVE_ALERT_MSG": "Leave the group?",
@@ -65,7 +65,7 @@
   "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
   "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened",
   "INFO_SUPPORT_CHAT_CLOSED": "Chat closed",
-  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"A new support request has been assigned to you",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "A new support request has been assigned to you",
   "LABEL_PROFILE": "Profile",
   "LABEL_CLOSE": "Closed",
   "LABEL_DISCONNECT": "Disconnect",
@@ -108,7 +108,7 @@
   "LABEL_INFO_USER": "Info user",
   "LABEL_IS_WRITING": "typing",
   "LABEL_VERSION": "version",
-  "LABEL_CONTACTS": "contacts",
+  "LABEL_CONTACTS": "Contacts",
   "LABEL_PLACEHOLDER": "type your message..",
   "LABEL_START_NW_CONV": "New conversation",
   "LABEL_FIRST_MSG": "Describe shortly your problem, you will be contacted by an agent.",
@@ -203,7 +203,63 @@
   "PINNED_PROJECT": "Pinned project",
   "CHANGE_PINNED_PROJECT": "Change pinned project",
   "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable",
-  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "change to your status to available",
-  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "change to your status to unavailable",
-  "ALL_CONVS_SERVED": "Were all conversations served? Good job!"
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "Change your status to available",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "Change your status to unavailable",
+  "ALL_CONVS_SERVED": "Were all conversations served? Good job!",
+  "PaydPlanName": "{{projectprofile}} Plan",
+  "PaydPlanNamePro": "Pro Plan",
+  "PaydPlanNameEnterprise": "Enterprise plan",
+  "ProPlanTrial": "Pro Plan (trial)",
+  "FreePlan":"Free Plan",
+  "SubscriptionPaymentProblem": "Subscription payment problem",
+  "ThePlanHasExpired": "The plan has expired",
+  "owner": "Owner",
+  "admin": "Administrator",
+  "agent": "Agent",
+  "Conversations": "Conversations",
+  "Apps":"Apps",
+  "Analytics":"Analytics",
+  "Activities": "Activities",
+  "History": "History",
+  "Settings": "Settings",
+  "Resolve": "Resolve",
+  "Archive": "Archive",
+  "ActionNotAllowed":"Action not allowed",
+  "YouAreNoLongerAmongTheTeammatesManagingThisConversation":"You are no longer among the teammates managing this conversation",
+  "TicketSuccessfullyCreated":"Ticket successfully created",
+  "Continue":"Continue",
+  "ViewArchivedConversations":"Archived conversations",
+  "ViewContactsList":"Contacts list",
+  "AddAsCannedResponse":"Add as canned response",
+  "AddNewCannedResponse":"Add a new canned response",
+  "TitleIsRequired":"Title is required",
+  "MessageIsRequired":"Message is required",
+  "Already_present_in_the_dashboard_json":"........",
+  "CreateTicket": "Create ticket",
+  "Requester": "Requester",
+  "ViewRequesterDetails": "View requester details",
+  "Priority": "Priority",
+  "urgent": "Urgent",
+  "high": "High",
+  "medium": "Medium",
+  "low": "Low",
+  "SelectRequester": "Select requester",
+  "AddRequester": "Add requester",
+  "Subject": "Subject",
+  "SelectAssignee": "Select assignee",
+  "Message": "Message",
+  "CreateNewRequester": "Create new requester",
+  "Name": "Name",
+  "NameIsRequired": "Name is required",
+  "EnterValidEmail": "Enter a valid email address",
+  "Title": "Title",
+  "Add": "Add",
+  "AddCustomization": "Add personalisation",
+  "SelectACustomizationToAddToYourMessage": "Select a personalisation value to add to message",
+  "recipient_name_desc": "The first name of the person the agent replying to will be added to message.",
+  "agent_name_desc": "The name of the agent who is replying will be added to the message.",
+  "First_name_of_recipient": "First name of recipient",
+  "First_name_of_agent": "First name of agent",
+  "EnterCannedResponseTitle": "Enter canned response title",
+  "WriteMsgToSendToYourVisitors": "Write a canned response message to send to your visitors"
 }