@chat21/chat21-ionic 3.0.60-rc2 → 3.0.60

package/src/assets/i18n/es.json

@@ -0,0 +1,209 @@
+{
+  "LABEL_TU": "tú: ",
+  "LABEL_MSG_PUSH_START_CHAT": "Aún no hay conversación",
+  "LABEL_MSG_START_CHAT": "Empezar a chatear",
+  "LABEL_ACTIVE_NOW": "disponible",
+  "LABEL_AVAILABLE": "disponible",
+  "LABEL_NOT_AVAILABLE": "no disponible",
+  "LABEL_NO_MSG_HERE": "Todavía no hay mensajes...",
+  "LABEL_TODAY": "hoy",
+  "LABEL_TOMORROW": "ayer",
+  "LABEL_LAST_ACCESS": "ultimo acceso",
+  "LABEL_TO": "en",
+  "ARRAY_DAYS": [
+      "Lunes",
+      "Martes",
+      "Miércoles",
+      "Jueves",
+      "Viernes",
+      "Sábado",
+      "Domingo"
+  ],
+  "LABEL_SEND": "Enviar",
+  "ID_CONVERSATION": "Id de conversación",
+  "LABEL_CREATED_THE": "grupo creado el",
+  "LABEL_INFO_ATTRIBUTE": "Atributos",
+  "LABEL_INFO_ADVANCED": "Avanzado",
+  "LABEL_CLIENT": "Cliente ",
+  "LABEL_SOURCEPAGE": "Fuente ",
+  "LABEL_DEPARTMENT_ID": "Id del departamento ",
+  "LABEL_DEPARTMENT_NAME": "Departamento ",
+  "requester_id": "ID del solicitante",
+  "projectId": "ID del proyecto ",
+  "LABEL_NAME": "Usuario ",
+  "LABEL_EMAIL": "E-mail ",
+  "LABEL_MEMBERS": "Participantes",
+  "LABEL_INFO_MESSAGE": "Mensaje de información",
+  "LABEL_READ_BY": "Leído por",
+  "LABEL_STATUS_MESSAGE": "estado",
+  "LABEL_SENT_THE": "enviado el",
+  "LABEL_SENT_BY": "de",
+  "LABEL_GUEST": "Invitado",
+  "LABEL_CREATE_TICKET": "Crear un ticket",
+  "LABEL_SEND_BY_EMAIL": "Enviar por email",
+  "LABEL_VIDEO_CHAT": "Videollamada",
+  "LABEL_LEAVE_GROUP": "Dejar el grupo",
+  "LABEL_CLOSE_GROUP": "Cerrar",
+  "ALERT_TITLE": "ATENCIÓN",
+  "CLOSE_ALERT_CONFIRM_LABEL": "Ok",
+  "CLOSE_ALERT_CANCEL_LABEL": "CANCAR",
+  "LEAVE_ALERT_MSG": "¿Abandonar el grupo?",
+  "CLOSE_ALERT_MSG": "¿Cerrar la conversación?",
+  "VIDEOCHAT_ALERT_MSG": "Servicio no disponible",
+  "CLOSING_CONVERSATION_SPINNER_MSG": "Por favor espere.<br> Estamos cerrando la conversación",
+  "CONVERSATION_CLOSED_ALERT_MSG": "La conversación se cerró correctamente.",
+  "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "No se puede cerrar la conversación",
+  "LEAVING_GROUP_SPINNER_MSG": "Por favor espere.<br> Usted está abandonando el grupo",
+  "CONVERSATION_LEFT_ALERT_MSG": "El grupo se ha dejado correctamente.",
+  "CANNOT_LEAVE_GROUP_ALERT_MSG": "El grupo no pudo ser dejado",
+  "GREETING": "Hi, {{ value }}",
+  "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "No hay ninguna conversación en el archivo",
+  "INFO_SUPPORT_USER_ADDED_SUBJECT": "tú",
+  "INFO_SUPPORT_USER_ADDED_YOU_VERB": "han sido agregados a ",
+  "INFO_SUPPORT_USER_ADDED_VERB": "se unió",
+  "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "el chat",
+  "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
+  "INFO_SUPPORT_CHAT_REOPENED": "Chat reabierto",
+  "INFO_SUPPORT_CHAT_CLOSED": "Chat cerrado",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"Se le ha asignado una nueva solicitud de soporte",
+  "LABEL_PROFILE": "Perfil",
+  "LABEL_CLOSE": "Cerrado",
+  "LABEL_DISCONNECT": "Desconectar",
+  "LABEL_NEW_CHAT": "Nuevo chat",
+  "LABEL_FORGOT_PASSWORD": "¿Has olvidado tu contraseña?",
+  "LABEL_SIGNIN": "Iniciar sesión",
+  "LABEL_SIGNIN_TO": "Iniciar sesión en",
+  "LABEL_SIGNIN_ERROR": "Error al iniciar sesión",
+  "LABEL_PASSWORD": "Contraseña",
+  "LABEL_ERROR_EMAIL": "Introduzca una dirección de correo electrónico válida.",
+  "LABEL_ERROR_PASSWORD": "La contraseña debe tener al menos 6 caracteres.",
+  "LABEL_LOGIN": "Ingresar",
+  "LABEL_LOGOUT": "Cerrar sesión",
+  "LABEL_WELCOME_TO": "Bienvenido a",
+  "LABEL_SIGNUP": "Regístrate",
+  "LABEL_ALREDY_HAVE_AN_ACCOUNT": "¿Ya tienes una cuenta?",
+  "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "¿Aún no tienes una cuenta?",
+  "LABEL_FORGOT_YOUR_PASSWORD": "¿Olvidaste tu contraseña?",
+  "LABEL_CLICK_HERE": "Haz clic aquí",
+  "LABEL_REGISTRATION": "Registro",
+  "LABEL_PLACEHOLDER_EMAIL": "Tu email",
+  "LABEL_PLACEHOLDER_PASSWORD": "Su contraseña",
+  "LABEL_PLACEHOLDER_NAME": "Tu nombre",
+  "LABEL_PLACEHOLDER_LAST_NAME": "Su apellido",
+  "LABEL_LAST_NAME": "Apellido",
+  "LABEL_FIELD_NOT_EMPTY": "El campo no puede estar vacío.",
+  "LABEL_NEW_PASSWORD": "Generar una nueva contraseña",
+  "LABEL_CLOSED": "Cerrado",
+  "LABEL_INFO": "Informaciones",
+  "ALERT_NOTIFICATION": "Advertencia: el envío de notificaciones está desactivado, cambia la configuración del navegador para permitir el envío de notificaciones.",
+  "LABEL_EXTERNAL_ID": "Id Externo",
+  "LABEL_IAT": "Iat",
+  "LABEL_REQUEST_DETAIL": "Detalle de la solicitud",
+  "LABEL_ENTER_MSG": "Introduzca un mensaje o presione / para respuestas predefinidas",
+  "LABEL_ENTER_MSG_SHORT": "Introduzca un mensaje",
+  "LABEL_ENTER_MSG_SHORTER": "Escribir...",
+  "LABEL_MSG_LOGIN_TILEDESK": "Ir al inicio de sesión para empezar a chatear",
+  "LABEL_ARCHIVED": "Archivado",
+  "LABEL_INFO_CONVERSATION": "Info conversación",
+  "LABEL_INFO_USER": "Info usuario",
+  "LABEL_IS_WRITING": "escribir",
+  "LABEL_VERSION": "versión",
+  "LABEL_CONTACTS": "contactos",
+  "LABEL_PLACEHOLDER": "escribe tu mensaje..",
+  "LABEL_START_NW_CONV": "Nueva conversación",
+  "LABEL_FIRST_MSG": "Describa en breve su problema, será contactado por un agente.",
+  "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Todos los operadores están desconectados en este momento. De todos modos, puedes describir tu problema. Será asignado al equipo de soporte que le responderá lo antes posible.",
+  "LABEL_SELECT_TOPIC": "Elija un tema",
+  "LABEL_COMPLETE_FORM": "Complete el formulario para iniciar una conversación con el siguiente agente disponible.",
+  "LABEL_FIELD_NAME": "Nombre",
+  "LABEL_ERROR_FIELD_NAME": "Campo requerido (mínimo 5 caracteres).",
+  "LABEL_FIELD_EMAIL": "E-mail",
+  "LABEL_ERROR_FIELD_EMAIL": "Introduzca una dirección de correo electrónico válida.",
+  "LABEL_WRITING": "está escribiendo...",
+  "AGENT_NOT_AVAILABLE": " Desconectado",
+  "AGENT_AVAILABLE": " En línea",
+  "GUEST_LABEL": "Invitado",
+  "ALL_AGENTS_OFFLINE_LABEL": "Todos los operadores están desconectados en este momento",
+  "LABEL_LOADING": "Cargando...",
+  "CALLOUT_TITLE_PLACEHOLDER": "¿Necesitas ayuda?",
+  "CALLOUT_MSG_PLACEHOLDER": "¡Haz clic aquí y empieza a chatear con nosotros!",
+  "CUSTOMER_SATISFACTION": "Satisfacción del cliente",
+  "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "su opinión sobre nuestro servicio al cliente",
+  "DOWNLOAD_TRANSCRIPT": "Descargar transcripción",
+  "BACK": "Atrás",
+  "YOUR_RATING": "tu calificación",
+  "WRITE_YOUR_OPINION": "Escribe tu opinión... (opcional)",
+  "SUBMIT": "Enviar",
+  "THANK_YOU_FOR_YOUR_EVALUATION": "Gracias por su evaluación",
+  "YOUR_RATING_HAS_BEEN_RECEIVED": "tu calificación ha sido recibida",
+  "ALERT_LEAVE_CHAT": "¿Quieres abandonar el chat?",
+  "YES": "Sí",
+  "NO": "No",
+  "BUTTON_CLOSE_TO_ICON": "Minimizar chat",
+  "BUTTON_EDIT_PROFILE": "Actualizar perfil",
+  "RATE_CHAT": "Calificar chat",
+  "WELLCOME_TITLE": "Hola, bienvenido a Tiledesk 👋",
+  "WELLCOME_MSG": "¿Cómo podemos ayudar?",
+  "WELLCOME": "Bienvenida",
+  "OPTIONS": "opciones",
+  "SOUND_OFF": "sonido apagado",
+  "SOUND_ON": "sonido en",
+  "LOGOUT": "cerrar sesión",
+  "CLOSE": "cerrar",
+  "PREV_CONVERSATIONS": "Tus conversaciones",
+  "YOU": "Tú",
+  "SHOW_ALL_CONV": "mostrar todo",
+  "START_A_CONVERSATION": "Iniciar una conversación",
+  "NO_CONVERSATION": "Sin conversación",
+  "SEE_PREVIOUS": "ver anterior",
+  "WAITING_TIME_FOUND": "El equipo normalmente responde en $reply_time",
+  "WAITING_TIME_NOT_FOUND": "El equipo responderá lo antes posible",
+  "CLOSED": "CERRADO",
+  "PleaseSelectChatToStartMessaging": "Por favor, selecciona un chat para empezar a enviar mensajes",
+  "FromThisAreNew": "------------------",
+  "Preview": "Vista previa",
+  "AddACaption": "Añadir un título",
+  "AnErrorOccurredWhileUnsubscribingFromNotifications": "¡Ups! Ha ocurrido un error al darse de baja de las notificaciones",
+  "SIGNIN_ERROR_USER_NOT_FOUND": "Error de autenticación. Usuario no encontrado.",
+  "SIGNIN_ERROR_USER_WRONG_PSW": "Error de autenticación. Contraseña incorrecta.",
+  "Email is required": "Se requiere correo electrónico.",
+  "Email must be a valid email": "El correo electrónico debe ser un email válido.",
+  "Password is required": "Se requiere contraseña.",
+  "Password must be at least 6 characters long": "La contraseña debe tener al menos 6 caracteres.",
+  "UPLOAD_FILE_ERROR": "Se ha producido un error inesperado al subir el archivo",
+  "DROP_IMAGE_HERE_TO_SEND_IT": "Soltar la imagen aquí para enviarla",
+  "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Solo se pueden pegar archivos de imagen y texto",
+  "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Error al subir: el formato no es compatible",
+  "SENT_AN_IMAGE": "envió una imagen",
+  "SENT_AN_ATTACHMENT": "envió un archivo adjunto",
+  "NO_INFORMATION_AVAILABLE": "No hay información disponible",
+  "CONTACT_ID": "ID de contacto",
+  "USER_ID": "ID Usuario",
+  "CLOSE_TOAST": "Cerrar",
+  "WAITING_FOR_NETWORK": "Esperando a la red",
+  "Available": "Disponible",
+  "Unavailable": "Indisponible",
+  "Busy": "Ocupado",
+  "YouAreAboutToJoinThisChat": "Estás a punto de unirte a este chat",
+  "Cancel": "Cancelar",
+  "AreYouSure": "¿Estás seguro?",
+  "UnassignedConversations": "Conversaciones sin asignar",
+  "NewConversations": "Nuevas conversaciones",
+  "UPLOAD": "Subir",
+  "CANNED_RESPONSES": "Respuestas predefinidas",
+  "NO_CANNED_RESPONSES": "No hay respuestas predefinidas",
+  "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "No hay respuestas predefinidas disponibles",
+  "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Para crearlos ve al proyecto (puedes hacer clic en el nombre del proyecto disponible en la barra de la derecha) y debajo del elemento de menú 'Configuración' en la barra lateral del panel de control haz clic en 'Respuestas predefinidas' y luego en el botón 'Crear respuesta'",
+  "YES_CANNED_RESPONSES": "Ver las respuestas predefinidas haciendo clic en el botón ⚡ o escribiendo un / en el área de texto, también puede filtrar la lista escribiendo después de /",
+  "VIEW_ALL_CONVERSATIONS": "Ver todas las conversaciones",
+  "CONVERSATIONS_IN_QUEUE": "conversaciones en cola, elige una",
+  "CONVERSATION_IN_QUEUE": "conversación en cola, elígela",
+  "NO_CONVERSATION_IN_QUEUE": "no hay conversación en la cola",
+  "PIN_A_PROJECT": "Anclar un proyecto",
+  "PINNED_PROJECT": "Proyecto anclado",
+  "CHANGE_PINNED_PROJECT": "Cambiar proyecto anclado",
+  "CHANGE_TO_AVAILABLE_UNAVAILABLE": "cambiar a disponible/no disponible",
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "cambia tu estado a disponible",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "cambiar su estado a no disponible",
+  "ALL_CONVS_SERVED": "Were all conversations served? Good job!"
+}

package/src/assets/i18n/fr.json

@@ -0,0 +1,209 @@
+{
+  "LABEL_TU": "vous: ",
+  "LABEL_MSG_PUSH_START_CHAT": "Pas encore de conversation",
+  "LABEL_MSG_START_CHAT": "Commencez à discuter",
+  "LABEL_ACTIVE_NOW": "disponible",
+  "LABEL_AVAILABLE": "disponible",
+  "LABEL_NOT_AVAILABLE": "indisponible",
+  "LABEL_NO_MSG_HERE": "Toujours pas de message ici...",
+  "LABEL_TODAY": "aujourd'hui",
+  "LABEL_TOMORROW": "hier",
+  "LABEL_LAST_ACCESS": "dernier accès",
+  "LABEL_TO": "à",
+  "ARRAY_DAYS": [
+      "Lundi",
+      "Mardi",
+      "Mercredi",
+      "Jeudi",
+      "Vendredi",
+      "Samedi",
+      "Dimanche"
+  ],
+  "LABEL_SEND": "Envoyer",
+  "ID_CONVERSATION": "Conversation sur l'identifiant",
+  "LABEL_CREATED_THE": "groupe créé le",
+  "LABEL_INFO_ATTRIBUTE": "Les attributs",
+  "LABEL_INFO_ADVANCED": "Avancée",
+  "LABEL_CLIENT": "Client ",
+  "LABEL_SOURCEPAGE": "La source ",
+  "LABEL_DEPARTMENT_ID": "Identifiant du département ",
+  "LABEL_DEPARTMENT_NAME": "Département ",
+  "requester_id": "ID du demandeur",
+  "projectId": "ID de projet ",
+  "LABEL_NAME": "Nom d'utilisateur ",
+  "LABEL_EMAIL": "E-mail ",
+  "LABEL_MEMBERS": "Intervenants",
+  "LABEL_INFO_MESSAGE": "Message d'information",
+  "LABEL_READ_BY": "Lu par",
+  "LABEL_STATUS_MESSAGE": "etat",
+  "LABEL_SENT_THE": "envoyé sur",
+  "LABEL_SENT_BY": "à partir de",
+  "LABEL_GUEST": "Invité",
+  "LABEL_CREATE_TICKET": "Créer un ticket",
+  "LABEL_SEND_BY_EMAIL": "Envoyé par email",
+  "LABEL_VIDEO_CHAT": "Appel vidéo",
+  "LABEL_LEAVE_GROUP": "Quitter le groupe",
+  "LABEL_CLOSE_GROUP": "Fermer",
+  "ALERT_TITLE": "AVERTISSEMENT",
+  "CLOSE_ALERT_CONFIRM_LABEL": "D'ACCORD",
+  "CLOSE_ALERT_CANCEL_LABEL": "ANNULER",
+  "LEAVE_ALERT_MSG": "Quitter le groupe ?",
+  "CLOSE_ALERT_MSG": "Fermer la conversation ?",
+  "VIDEOCHAT_ALERT_MSG": "Service indisponible",
+  "CLOSING_CONVERSATION_SPINNER_MSG": "S'il vous plaît, attendez.<br> Nous clôturons la conversation",
+  "CONVERSATION_CLOSED_ALERT_MSG": "La conversation a été fermée avec succès.",
+  "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Impossible de fermer la conversation",
+  "LEAVING_GROUP_SPINNER_MSG": "S'il vous plaît, attendez.<br> Vous quittez le groupe",
+  "CONVERSATION_LEFT_ALERT_MSG": "Le groupe a été quitté avec succès.",
+  "CANNOT_LEAVE_GROUP_ALERT_MSG": "Le groupe ne pouvait pas être laissé",
+  "GREETING": "Salut, {{ value }}",
+  "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Il n'y a pas de conversation dans l'archive",
+  "INFO_SUPPORT_USER_ADDED_SUBJECT": "vous",
+  "INFO_SUPPORT_USER_ADDED_YOU_VERB": "ont été ajoutés à ",
+  "INFO_SUPPORT_USER_ADDED_VERB": "rejoint",
+  "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "la discussion",
+  "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
+  "INFO_SUPPORT_CHAT_REOPENED": "Chat rouvert",
+  "INFO_SUPPORT_CHAT_CLOSED": "Chat fermé",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Une nouvelle demande de support vous a été attribuée",
+  "LABEL_PROFILE": "Profil",
+  "LABEL_CLOSE": "Fermé",
+  "LABEL_DISCONNECT": "Déconnecter",
+  "LABEL_NEW_CHAT": "Nouvelle conversation",
+  "LABEL_FORGOT_PASSWORD": "Avez-vous oublié votre mot de passe?",
+  "LABEL_SIGNIN": "S'identifier",
+  "LABEL_SIGNIN_TO": "Se connecter à",
+  "LABEL_SIGNIN_ERROR": "Erreur de connexion",
+  "LABEL_PASSWORD": "Mot de passe",
+  "LABEL_ERROR_EMAIL": "Entrez une adresse mail valide.",
+  "LABEL_ERROR_PASSWORD": "Le mot de passe doit comporter au moins 6 caractères.",
+  "LABEL_LOGIN": "Connexion",
+  "LABEL_LOGOUT": "Se déconnecter",
+  "LABEL_WELCOME_TO": "Bienvenue à",
+  "LABEL_SIGNUP": "S'inscrire",
+  "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Vous avez déjà un compte?",
+  "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Vous n'avez pas encore de compte?",
+  "LABEL_FORGOT_YOUR_PASSWORD": "Mot de passe oublié?",
+  "LABEL_CLICK_HERE": "Cliquez ici",
+  "LABEL_REGISTRATION": "Inscription",
+  "LABEL_PLACEHOLDER_EMAIL": "Votre e-mail",
+  "LABEL_PLACEHOLDER_PASSWORD": "Votre mot de passe",
+  "LABEL_PLACEHOLDER_NAME": "Votre nom",
+  "LABEL_PLACEHOLDER_LAST_NAME": "Votre nom de famille",
+  "LABEL_LAST_NAME": "Nom de famille",
+  "LABEL_FIELD_NOT_EMPTY": "Le champ ne peut pas être vide.",
+  "LABEL_NEW_PASSWORD": "Générer un nouveau mot de passe",
+  "LABEL_CLOSED": "Fermé",
+  "LABEL_INFO": "Informations",
+  "ALERT_NOTIFICATION": "Attention : l'envoi de notifications est désactivé, modifie les paramètres du navigateur pour autoriser l'envoi de notifications.",
+  "LABEL_EXTERNAL_ID": "Identifiant externe",
+  "LABEL_IAT": "C'est",
+  "LABEL_REQUEST_DETAIL": "Détail de la demande",
+  "LABEL_ENTER_MSG": "Saisissez un message ou appuyez sur / pour des réponses standardisées",
+  "LABEL_ENTER_MSG_SHORT": "Entrez un message",
+  "LABEL_ENTER_MSG_SHORTER": "Entrer...",
+  "LABEL_MSG_LOGIN_TILEDESK": "Accédez à la connexion pour commencer à discuter",
+  "LABEL_ARCHIVED": "Archivé",
+  "LABEL_INFO_CONVERSATION": "Conversation d'informations",
+  "LABEL_INFO_USER": "Infos utilisateur",
+  "LABEL_IS_WRITING": "dactylographie",
+  "LABEL_VERSION": "version",
+  "LABEL_CONTACTS": "contacts",
+  "LABEL_PLACEHOLDER": "tapez votre message..",
+  "LABEL_START_NW_CONV": "Nouvelle conversation",
+  "LABEL_FIRST_MSG": "Décrivez brièvement votre problème, vous serez contacté par un agent.",
+  "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Tous les opérateurs sont hors ligne pour le moment. Vous pouvez quand même décrire votre problème. Il sera attribué à l'équipe support qui vous répondra dans les plus brefs délais.",
+  "LABEL_SELECT_TOPIC": "Choisissez un sujet",
+  "LABEL_COMPLETE_FORM": "Remplissez le formulaire pour démarrer une conversation avec le prochain agent disponible.",
+  "LABEL_FIELD_NAME": "Nom",
+  "LABEL_ERROR_FIELD_NAME": "Champ obligatoire (minimum 5 caractères).",
+  "LABEL_FIELD_EMAIL": "E-mail",
+  "LABEL_ERROR_FIELD_EMAIL": "Entrez une adresse mail valide.",
+  "LABEL_WRITING": "est en train d'écrire...",
+  "AGENT_NOT_AVAILABLE": " Hors ligne",
+  "AGENT_AVAILABLE": " En ligne",
+  "GUEST_LABEL": "Invité",
+  "ALL_AGENTS_OFFLINE_LABEL": "Tous les opérateurs sont hors ligne pour le moment",
+  "LABEL_LOADING": "Chargement...",
+  "CALLOUT_TITLE_PLACEHOLDER": "Besoin d'aide?",
+  "CALLOUT_MSG_PLACEHOLDER": "Cliquez ici et commencez à discuter avec nous !",
+  "CUSTOMER_SATISFACTION": "Satisfaction du client",
+  "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "votre avis sur notre service client",
+  "DOWNLOAD_TRANSCRIPT": "Télécharger la transcription",
+  "BACK": "Retour",
+  "YOUR_RATING": "votre note",
+  "WRITE_YOUR_OPINION": "Donnez votre avis ... (facultatif)",
+  "SUBMIT": "Soumettre",
+  "THANK_YOU_FOR_YOUR_EVALUATION": "Merci pour votre évaluation",
+  "YOUR_RATING_HAS_BEEN_RECEIVED": "votre note a été reçue",
+  "ALERT_LEAVE_CHAT": "Voulez-vous quitter le chat ?",
+  "YES": "Oui",
+  "NO": "Non",
+  "BUTTON_CLOSE_TO_ICON": "Réduire le chat",
+  "BUTTON_EDIT_PROFILE": "Mettre à jour le profil",
+  "RATE_CHAT": "Evaluer le chat",
+  "WELLCOME_TITLE": "Bonjour, bienvenue sur Tiledesk 👋",
+  "WELLCOME_MSG": "Comment pouvons nous aider?",
+  "WELLCOME": "Bienvenue",
+  "OPTIONS": "options",
+  "SOUND_OFF": "son éteint",
+  "SOUND_ON": "son sur",
+  "LOGOUT": "se déconnecter",
+  "CLOSE": "fermer",
+  "PREV_CONVERSATIONS": "Vos échanges",
+  "YOU": "Vous",
+  "SHOW_ALL_CONV": "afficher tout",
+  "START_A_CONVERSATION": "Commencer une conversation",
+  "NO_CONVERSATION": "Pas de conversation",
+  "SEE_PREVIOUS": "voir précédent",
+  "WAITING_TIME_FOUND": "L'équipe répond généralement en $reply_time",
+  "WAITING_TIME_NOT_FOUND": "L'équipe vous répondra dans les plus brefs délais",
+  "CLOSED": "FERMÉ",
+  "PleaseSelectChatToStartMessaging": "Veuillez sélectionner un chat pour commencer à envoyer des messages",
+  "FromThisAreNew": "------------------",
+  "Preview": "Aperçu",
+  "AddACaption": "Ajouter une légende",
+  "AnErrorOccurredWhileUnsubscribingFromNotifications": "Oups! Une erreur s'est produite lors de la désinscription des notifications",
+  "SIGNIN_ERROR_USER_NOT_FOUND": "Authentification échouée. Utilisateur non trouvé.",
+  "SIGNIN_ERROR_USER_WRONG_PSW": "Authentification échouée. Mauvais mot de passe.",
+  "Email is required": "Un e-mail est requis.",
+  "Email must be a valid email": "L'e-mail doit être un e-mail valide.",
+  "Password is required": "Mot de passe requis.",
+  "Password must be at least 6 characters long": "Le mot de passe doit contenir au moins 6 caractères.",
+  "UPLOAD_FILE_ERROR": "Une erreur inattendue s'est produite lors du téléchargement du fichier",
+  "DROP_IMAGE_HERE_TO_SEND_IT": "Déposez l'image ici pour l'envoyer",
+  "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Seuls les fichiers image et le texte peuvent être collés",
+  "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Échec de l'importation : le format n'est pas pris en charge",
+  "SENT_AN_IMAGE": "envoyé une image",
+  "SENT_AN_ATTACHMENT": "envoyé une pièce jointe",
+  "NO_INFORMATION_AVAILABLE": "Pas d'information disponible",
+  "CONTACT_ID": "ID de contact",
+  "USER_ID": "Identifiant d'utilisateur",
+  "CLOSE_TOAST": "Fermer",
+  "WAITING_FOR_NETWORK": "En attente de réseau",
+  "Available": "Disponible",
+  "Unavailable": "Indisponible",
+  "Busy": "Occupé",
+  "YouAreAboutToJoinThisChat": "Vous êtes sur le point de rejoindre ce chat",
+  "Cancel": "Annuler",
+  "AreYouSure": "Es-tu sûr?",
+  "UnassignedConversations": "Conversations non attribuées",
+  "NewConversations": "Nouvelles conversations",
+  "UPLOAD": "Télécharger",
+  "CANNED_RESPONSES": "Réponses standardisées",
+  "NO_CANNED_RESPONSES": "Aucune réponse standardisée",
+  "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Il n'y a pas de réponses standardisées disponibles",
+  "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Pour les créer, allez dans le projet (vous pouvez cliquer sur le nom du projet disponible dans la barre latérale de droite) et sous l'élément de menu \"Paramètres\" dans la barre latérale du tableau de bord, cliquez sur \"Réponses standardisées\" puis sur le bouton \"Créer une réponse\"",
+  "YES_CANNED_RESPONSES": "Affichez les réponses prédéfinies en cliquant sur le bouton ⚡️ ou en tapant un / dans la zone de texte, vous pouvez également filtrer la liste en tapant après le /",
+  "VIEW_ALL_CONVERSATIONS": "Afficher toutes les conversations",
+  "CONVERSATIONS_IN_QUEUE": "conversations en file d'attente, choisissez-en une",
+  "CONVERSATION_IN_QUEUE": "conversation en file d'attente, sélectionnez-la",
+  "NO_CONVERSATION_IN_QUEUE": "aucune conversation dans la file d'attente",
+  "PIN_A_PROJECT": "Épingler un projet",
+  "PINNED_PROJECT": "Projet épinglé",
+  "CHANGE_PINNED_PROJECT": "Modifier le projet épinglé",
+  "CHANGE_TO_AVAILABLE_UNAVAILABLE": "passer à disponible/indisponible",
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "changer votre statut en disponible",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "changer votre statut en indisponible",
+  "ALL_CONVS_SERVED": "Toutes les conversations ont-elles été servies? Bon travail!"
+}

package/src/assets/i18n/it.json

@@ -2,7 +2,7 @@
     "LABEL_TU": "tu: ",
     "LABEL_MSG_PUSH_START_CHAT": "Ancora nessuna conversazione",
     "LABEL_MSG_START_CHAT": "inizia a chattare",
-    "LABEL_ACTIVE_NOW": "attivo/a ora",
+    "LABEL_ACTIVE_NOW": "disponibile",
     "LABEL_AVAILABLE": "disponibile",
     "LABEL_NOT_AVAILABLE": "non disponibile",
     "LABEL_NO_MSG_HERE": "Ancora nessun messaggio qui...",
@@ -10,9 +10,16 @@
     "LABEL_TOMORROW": "ieri",
     "LABEL_LAST_ACCESS": "ultimo accesso",
     "LABEL_TO": "alle",
-    "ARRAY_DAYS": ["Lunedì", "Martedì", "Mercoledì", "Giovedì", "Venerdì", "Sabato", "Domenica"],
+    "ARRAY_DAYS": [
+        "Lunedì",
+        "Martedì",
+        "Mercoledì",
+        "Giovedì",
+        "Venerdì",
+        "Sabato",
+        "Domenica"
+    ],
     "LABEL_SEND": "Invia",
-
     "ID_CONVERSATION": "Id conversazione",
     "LABEL_CREATED_THE": "gruppo creato il ",
     "LABEL_INFO_ATTRIBUTE": "Attributi",
@@ -32,15 +39,13 @@
     "LABEL_SENT_THE": "inviato il",
     "LABEL_SENT_BY": "da",
     "LABEL_GUEST": "Guest",
-
     "LABEL_CREATE_TICKET": "Crea un ticket",
     "LABEL_SEND_BY_EMAIL": "Invia per email",
     "LABEL_VIDEO_CHAT": "Video chiamata",
     "LABEL_LEAVE_GROUP": "Abbandona il gruppo",
     "LABEL_CLOSE_GROUP": "Chiudi",
-
     "ALERT_TITLE": "ATTENZIONE",
-    "CLOSE_ALERT_CONFIRM_LABEL" : "OK",
+    "CLOSE_ALERT_CONFIRM_LABEL": "OK",
     "CLOSE_ALERT_CANCEL_LABEL": "ANNULLA",
     "LEAVE_ALERT_MSG": "Abbandonare il gruppo?",
     "CLOSE_ALERT_MSG": "Chiudere la conversazione?",
@@ -48,30 +53,24 @@
     "CLOSING_CONVERSATION_SPINNER_MSG": "Attendere prego.. <br> Stiamo chiudendo la conversazione",
     "CONVERSATION_CLOSED_ALERT_MSG": "La conversazione è stata chiusa con successo.",
     "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Impossibile chiudere la conversazione",
-
     "LEAVING_GROUP_SPINNER_MSG": "Attendere prego <br> Stai abbandonando il gruppo",
     "CONVERSATION_LEFT_ALERT_MSG": "Il gruppo è stato abbandonato con successo.",
     "CANNOT_LEAVE_GROUP_ALERT_MSG": "Impossibile abbandonare il gruppo",
-
     "GREETING": "Hi, {{ value }}",
-
     "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Non è presente alcuna conversazione nell'archivio",
-
-    "INFO_SUPPORT_USER_ADDED_SUBJECT": "",
+    "INFO_SUPPORT_USER_ADDED_SUBJECT": "tu",
     "INFO_SUPPORT_USER_ADDED_YOU_VERB": "sei stato aggiunto",
     "INFO_SUPPORT_USER_ADDED_VERB": "si è unito",
     "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "alla chat",
     "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
-
     "INFO_SUPPORT_CHAT_REOPENED": "Chat riaperta",
     "INFO_SUPPORT_CHAT_CLOSED": "Chat chiusa",
-
+    "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"Una nuova richiesta di supporto è stata assegnata a te",
     "LABEL_PROFILE": "Profilo",
     "LABEL_CLOSE": "Chiusa",
     "LABEL_DISCONNECT": "Disconnetti",
-
     "LABEL_NEW_CHAT": "Nuova chat",
-
+    "LABEL_FORGOT_PASSWORD": "Hai dimenticato la tua password?",
     "LABEL_SIGNIN": "Accedi",
     "LABEL_SIGNIN_TO": "Accedi a",
     "LABEL_SIGNIN_ERROR": "Errore di autenticazione",
@@ -80,14 +79,12 @@
     "LABEL_ERROR_PASSWORD": "La password deve essere di almeno 6 caratteri.",
     "LABEL_LOGIN": "Login",
     "LABEL_LOGOUT": "Logout",
-
     "LABEL_WELCOME_TO": "Benvenuto in",
     "LABEL_SIGNUP": "Registrati",
     "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Hai già un account?",
     "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Non hai ancora un account?",
     "LABEL_FORGOT_YOUR_PASSWORD": "Hai dimenticato la password?",
     "LABEL_CLICK_HERE": "Clicca qui",
-
     "LABEL_REGISTRATION": "Registrazione",
     "LABEL_PLACEHOLDER_EMAIL": "Il tuo indirizzo email",
     "LABEL_PLACEHOLDER_PASSWORD": "La tua password",
@@ -96,7 +93,6 @@
     "LABEL_LAST_NAME": "Cognome",
     "LABEL_FIELD_NOT_EMPTY": "Il campo non può essere vuoto.",
     "LABEL_NEW_PASSWORD": "Rigenera Password",
-
     "LABEL_CLOSED": "Chiuse",
     "LABEL_INFO": "Informazioni",
     "ALERT_NOTIFICATION": "Attenzione: l'invio di notifiche è disabilitato, modifica le impostazioni del browser per consentire l'invio di notifiche.",
@@ -108,14 +104,11 @@
     "LABEL_ENTER_MSG_SHORTER": "Immettere...",
     "LABEL_MSG_LOGIN_TILEDESK": "Effettua il login per iniziare a chattare",
     "LABEL_ARCHIVED": "Archiviate",
-
     "LABEL_INFO_CONVERSATION": "Info conversazione",
     "LABEL_INFO_USER": "Info utente",
-
     "LABEL_IS_WRITING": "sta scrivendo...",
     "LABEL_VERSION": "versione",
     "LABEL_CONTACTS": "contatti",
-
     "LABEL_PLACEHOLDER": "Scrivi la tua domanda...",
     "LABEL_START_NW_CONV": "Nuova conversazione",
     "LABEL_FIRST_MSG": "Descrivi sinteticamente il tuo problema, ti metteremo in contatto con un operatore specializzato.",
@@ -168,21 +161,21 @@
     "CLOSED": "CHIUSA",
     "PleaseSelectChatToStartMessaging": "Seleziona una chat per iniziare a messaggiare",
     "FromThisAreNew": "------------------",
-    "Preview":"Anteprima",
-    "AddACaption":"Aggiungi una didascalia",
-    "AnErrorOccurredWhileUnsubscribingFromNotifications":"Ops! Si è verificato un errore durante l'annullamento dell'iscrizione alle notifiche",
+    "Preview": "Anteprima",
+    "AddACaption": "Aggiungi una didascalia",
+    "AnErrorOccurredWhileUnsubscribingFromNotifications": "Ops! Si è verificato un errore durante l'annullamento dell'iscrizione alle notifiche",
     "SIGNIN_ERROR_USER_NOT_FOUND": "Autenticazione fallita. Utente non trovato.",
     "SIGNIN_ERROR_USER_WRONG_PSW": "Autenticazione fallita. Password errata.",
-    "Email is required":"L'email è richiesta.",
-    "Email must be a valid email":"L'email deve essere un'email valida",
+    "Email is required": "L'email è richiesta.",
+    "Email must be a valid email": "L'email deve essere un'email valida",
     "Password is required": "La password è richiesta.",
-    "Password must be at least 6 characters long":"La password deve essere lunga almeno 6 caratteri.",
-    "UPLOAD_FILE_ERROR":"Si è verificato un errore imprevisto durante il caricamento del file",
-    "DROP_IMAGE_HERE_TO_SEND_IT":"Trascina qui l'immagine per inviarla",
+    "Password must be at least 6 characters long": "La password deve essere lunga almeno 6 caratteri.",
+    "UPLOAD_FILE_ERROR": "Si è verificato un errore imprevisto durante il caricamento del file",
+    "DROP_IMAGE_HERE_TO_SEND_IT": "Trascina qui l'immagine per inviarla",
     "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Possono essere incollati solo file di tipo immagine e testo",
     "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Impossibile caricare: il formato non è supportato",
     "SENT_AN_IMAGE": "ha inviato un'immagine",
-    "SENT_AN_ATTACHMENT":"ha inviato un allegato",
+    "SENT_AN_ATTACHMENT": "ha inviato un allegato",
     "NO_INFORMATION_AVAILABLE": "Nessuna informazione disponibile",
     "CONTACT_ID": "ID contatto",
     "USER_ID": "ID utente",
@@ -191,11 +184,26 @@
     "Available": "Disponibile",
     "Unavailable": "Non disponibile",
     "Busy": "Occupato",
-    "YouAreAboutToJoinThisChat":"Stai per entrare in questa chat",
+    "YouAreAboutToJoinThisChat": "Stai per entrare in questa chat",
     "Cancel": "Annulla",
-    "AreYouSure":"Sei sicuro?",
-    "UnassignedConversations":"Conversazioni non assegnate",
+    "AreYouSure": "Sei sicuro?",
+    "UnassignedConversations": "Conversazioni non assegnate",
     "NewConversations": "Nuove Conversazioni",
     "UPLOAD": "Carica",
-    "CANNED_RESPONSES":"Risposte predefinite"
+    "CANNED_RESPONSES": "Risposte predefinite",
+    "NO_CANNED_RESPONSES": "Nessuna risposte predefinite",
+    "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Non ci sono risposte predefinite disponibili",
+    "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Per crearli vai al progetto (puoi cliccare sul nome del progetto disponibile nella barra laterale di destra) e sotto la voce di menu 'Impostazioni' nella barra laterale della Dashboard clicca su 'Risposte predefinite' e poi sul pulsante 'Crea risposta'",
+    "YES_CANNED_RESPONSES": "Visualizza le risposte predefinite cliccando sul pulsante ⚡️ o digitando una / nell'area di testo, puoi anche filtrare l'elenco digitando dopo la /",
+    "VIEW_ALL_CONVERSATIONS": "Visualizza tutte le conversazioni",
+    "CONVERSATIONS_IN_QUEUE": "conversazioni in coda, scegline una",
+    "CONVERSATION_IN_QUEUE": "conversazione in coda, sceglila",
+    "NO_CONVERSATION_IN_QUEUE": "nessuna conversazione in coda",
+    "PIN_A_PROJECT": "Fissa un Progetto",
+    "PINNED_PROJECT": "Progetto fissato",
+    "CHANGE_PINNED_PROJECT": "Cambia progetto fissato",
+    "CHANGE_TO_AVAILABLE_UNAVAILABLE": "cambia to disponibile/non disponibile",
+    "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "cambia il tuo stato in disponibile",
+    "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "cambia il tuo stato in non disponibile",
+    "ALL_CONVS_SERVED": "Tutte le conversazioni sono servite? Ottimo lavoro!"
 }