@chat21/chat21-ionic 3.0.59 → 3.0.60-rc8

package/src/app/shared/shared.module.ts

@@ -35,14 +35,17 @@ import { InfoSupportGroupComponent } from '../components/conversation-info/info-
 import { InfoDirectComponent } from '../components/conversation-info/info-direct/info-direct.component';
 import { AdvancedInfoAccordionComponent } from '../components/conversation-info/advanced-info-accordion/advanced-info-accordion.component';
 import { InfoGroupComponent } from '../components/conversation-info/info-group/info-group.component';
-import { TooltipModule } from 'ng2-tooltip-directive';
+import { TooltipModule, TooltipOptions } from 'ng2-tooltip-directive';
 import { OptionHeaderComponent } from '../components/conversation-detail/option-header/option-header.component';
 import { MessageAttachmentComponent } from '../chatlib/conversation-detail/message/message-attachment/message-attachment.component';
 import { ImageViewerComponent } from '../components/image-viewer/image-viewer.component';
 import { ProjectItemComponent } from '../components/project-item/project-item.component';
+import { DefaultTooltipOptions } from 'src/chat21-core/utils/utils';
+// import { MessageTextAreaComponent } from '../components/conversation-detail/message-text-area/message-text-area.component';
 
 @NgModule({
   declarations: [
+    // MessageTextAreaComponent,
     AvatarProfileComponent,
     DdpHeaderComponent,
     UserPresenceComponent,
@@ -64,8 +67,7 @@ import { ProjectItemComponent } from '../components/project-item/project-item.co
     InfoMessageComponent,
     ReturnReceiptComponent,
     TextComponent,
-
-     BubbleDayMessageComponent,
+    BubbleDayMessageComponent,
     BubbleSystemMessageComponent,
     BubbleMyMessageComponent,
     BubbleOthersMessageComponent,
@@ -80,6 +82,7 @@ import { ProjectItemComponent } from '../components/project-item/project-item.co
     OptionHeaderComponent
   ],
   exports: [
+    // MessageTextAreaComponent,
     AutofocusDirective,
     AvatarProfileComponent,
     DdpHeaderComponent,
@@ -89,7 +92,6 @@ import { ProjectItemComponent } from '../components/project-item/project-item.co
     UserTypingComponent,
     ListConversationsComponent,
     IonListConversationsComponent,
-
     IonConversationDetailComponent,
     ConversationContentComponent,
     AvatarComponent,
@@ -102,7 +104,6 @@ import { ProjectItemComponent } from '../components/project-item/project-item.co
     InfoMessageComponent,
     ReturnReceiptComponent,
     TextComponent,
-
     BubbleDayMessageComponent,
     BubbleSystemMessageComponent,
     BubbleMyMessageComponent,
@@ -119,8 +120,8 @@ import { ProjectItemComponent } from '../components/project-item/project-item.co
     CommonModule,
     IonicModule,
     MomentModule,
-    TooltipModule
-  
+    TooltipModule.forRoot(DefaultTooltipOptions as TooltipOptions)
+
   ],
   schemas: [
     CUSTOM_ELEMENTS_SCHEMA,

package/src/assets/i18n/de.json

@@ -0,0 +1,208 @@
+{
+  "LABEL_TU": "sie: ",
+  "LABEL_MSG_PUSH_START_CHAT": "Noch kein Gespräch",
+  "LABEL_MSG_START_CHAT": "Fangen Sie an zu chatten",
+  "LABEL_ACTIVE_NOW": "jetzt aktiv",
+  "LABEL_AVAILABLE": "erhältlich",
+  "LABEL_NOT_AVAILABLE": "Nicht verfügbar",
+  "LABEL_NO_MSG_HERE": "Hier noch keine Nachricht...",
+  "LABEL_TODAY": "heute",
+  "LABEL_TOMORROW": "gestern",
+  "LABEL_LAST_ACCESS": "letzter Zugriff",
+  "LABEL_TO": "beim",
+  "ARRAY_DAYS": [
+      "Montag",
+      "Dienstag",
+      "Mittwoch",
+      "Donnerstag",
+      "Freitag",
+      "Samstag",
+      "Sonntag"
+  ],
+  "LABEL_SEND": "Senden",
+  "ID_CONVERSATION": "ID-Gespräch",
+  "LABEL_CREATED_THE": "Gruppe erstellt am",
+  "LABEL_INFO_ATTRIBUTE": "Attribute",
+  "LABEL_INFO_ADVANCED": "Fortschrittlich",
+  "LABEL_CLIENT": "Klient ",
+  "LABEL_SOURCEPAGE": "Quelle ",
+  "LABEL_DEPARTMENT_ID": "Abteilungs-ID ",
+  "LABEL_DEPARTMENT_NAME": "Abteilung ",
+  "requester_id": "Anforderer-ID",
+  "projectId": "Projekt-ID ",
+  "LABEL_NAME": "Nutzername ",
+  "LABEL_EMAIL": "Email ",
+  "LABEL_MEMBERS": "Teilnehmer",
+  "LABEL_INFO_MESSAGE": "Info-Nachricht",
+  "LABEL_READ_BY": "Gelesen von",
+  "LABEL_STATUS_MESSAGE": "Zustand",
+  "LABEL_SENT_THE": "desendet am",
+  "LABEL_SENT_BY": "von",
+  "LABEL_GUEST": "Gast",
+  "LABEL_CREATE_TICKET": "Ticket erstellen",
+  "LABEL_SEND_BY_EMAIL": "Per E-Mail gesendet",
+  "LABEL_VIDEO_CHAT": "Videoanruf",
+  "LABEL_LEAVE_GROUP": "Die Gruppe verlassen",
+  "LABEL_CLOSE_GROUP": "Nah dran",
+  "ALERT_TITLE": "WARNUNG",
+  "CLOSE_ALERT_CONFIRM_LABEL": "OK",
+  "CLOSE_ALERT_CANCEL_LABEL": "ABBRECHEN",
+  "LEAVE_ALERT_MSG": "Die Gruppe verlassen?",
+  "CLOSE_ALERT_MSG": "Gespräch beenden?",
+  "VIDEOCHAT_ALERT_MSG": "Dienst nicht verfügbar",
+  "CLOSING_CONVERSATION_SPINNER_MSG": "Warten Sie mal.<br> Wir beenden das Gespräch",
+  "CONVERSATION_CLOSED_ALERT_MSG": "Die Konversation wurde erfolgreich geschlossen.",
+  "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "Konversation konnte nicht geschlossen werden",
+  "LEAVING_GROUP_SPINNER_MSG": "Warten Sie mal.<br> Sie verlassen die Gruppe",
+  "CONVERSATION_LEFT_ALERT_MSG": "Die Gruppe wurde erfolgreich verlassen.",
+  "CANNOT_LEAVE_GROUP_ALERT_MSG": "Die Gruppe konnte nicht verlassen werden",
+  "GREETING": "Hallo, {{ value }}",
+  "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "Es gibt keine Konversation im Archiv",
+  "INFO_SUPPORT_USER_ADDED_SUBJECT": "sie",
+  "INFO_SUPPORT_USER_ADDED_YOU_VERB": "wurden hinzugefügt ",
+  "INFO_SUPPORT_USER_ADDED_VERB": "beigetreten",
+  "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "der Chat",
+  "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
+  "INFO_SUPPORT_CHAT_REOPENED": "Chat wieder geöffnet",
+  "INFO_SUPPORT_CHAT_CLOSED": "Chat geschlossen",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"Ihnen wurde eine neue Support-Anfrage zugewiesen",
+  "LABEL_PROFILE": "Profil",
+  "LABEL_CLOSE": "Abgeschlossen",
+  "LABEL_DISCONNECT": "Trennen",
+  "LABEL_NEW_CHAT": "Neuer Chat",
+  "LABEL_FORGOT_PASSWORD": "Haben Sie Ihr Passwort vergessen?",
+  "LABEL_SIGNIN": "Anmelden",
+  "LABEL_SIGNIN_TO": "Anmelden bei",
+  "LABEL_SIGNIN_ERROR": "Anmeldefehler",
+  "LABEL_PASSWORD": "Passwort",
+  "LABEL_ERROR_EMAIL": "Geben Sie eine gültige E-Mail-Adresse an.",
+  "LABEL_ERROR_PASSWORD": "Das Passwort muss mindestens 6 Zeichen lang sein.",
+  "LABEL_LOGIN": "Anmeldung",
+  "LABEL_LOGOUT": "Ausloggen",
+  "LABEL_WELCOME_TO": "Willkommen zu",
+  "LABEL_SIGNUP": "Anmelden",
+  "LABEL_ALREDY_HAVE_AN_ACCOUNT": "Sie haben bereits ein Konto?",
+  "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "Sie haben noch kein Konto?",
+  "LABEL_FORGOT_YOUR_PASSWORD": "Passwort vergessen?",
+  "LABEL_CLICK_HERE": "Hier klicken",
+  "LABEL_REGISTRATION": "Anmeldung",
+  "LABEL_PLACEHOLDER_EMAIL": "Deine E-Mail",
+  "LABEL_PLACEHOLDER_PASSWORD": "Ihr Passwort",
+  "LABEL_PLACEHOLDER_NAME": "Dein Name",
+  "LABEL_PLACEHOLDER_LAST_NAME": "Ihr Nachname",
+  "LABEL_LAST_NAME": "Nachname",
+  "LABEL_FIELD_NOT_EMPTY": "Das Feld darf nicht leer sein.",
+  "LABEL_NEW_PASSWORD": "Generieren Sie ein neues Passwort",
+  "LABEL_CLOSED": "Abgeschlossen",
+  "LABEL_INFO": "Informationen",
+  "ALERT_NOTIFICATION": "Warnung: Das Senden von Benachrichtigungen ist deaktiviert, ändert die Browsereinstellungen, um das Senden von Benachrichtigungen zuzulassen.",
+  "LABEL_EXTERNAL_ID": "Externe ID",
+  "LABEL_IAT": "Iat",
+  "LABEL_REQUEST_DETAIL": "Einzelheiten anfordern",
+  "LABEL_ENTER_MSG": "Geben Sie eine Nachricht ein oder drücken Sie / für vorgefertigte Antworten",
+  "LABEL_ENTER_MSG_SHORT": "Geben Sie eine Nachricht ein",
+  "LABEL_ENTER_MSG_SHORTER": "Eingeben...",
+  "LABEL_MSG_LOGIN_TILEDESK": "Gehen Sie zum Login, um mit dem Chatten zu beginnen",
+  "LABEL_ARCHIVED": "Archiviert",
+  "LABEL_INFO_CONVERSATION": "Infogespräch",
+  "LABEL_INFO_USER": "Info-Benutzer",
+  "LABEL_IS_WRITING": "tippen",
+  "LABEL_VERSION": "Ausführung",
+  "LABEL_CONTACTS": "Kontakte",
+  "LABEL_PLACEHOLDER": "Geben Sie Ihre Nachricht ein..",
+  "LABEL_START_NW_CONV": "Neues Gespräch",
+  "LABEL_FIRST_MSG": "Beschreiben Sie kurz Ihr Problem, Sie werden von einem Agenten kontaktiert.",
+  "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Alle Operatoren sind im Moment offline. Du kannst dein Problem trotzdem schildern. Sie wird dem Support-Team zugewiesen, das Ihnen so schnell wie möglich antworten wird.",
+  "LABEL_SELECT_TOPIC": "Wähle ein Thema",
+  "LABEL_COMPLETE_FORM": "Füllen Sie das Formular aus, um ein Gespräch mit dem nächsten verfügbaren Agenten zu beginnen.",
+  "LABEL_FIELD_NAME": "Name",
+  "LABEL_ERROR_FIELD_NAME": "Pflichtfeld (mindestens 5 Zeichen).",
+  "LABEL_FIELD_EMAIL": "Email",
+  "LABEL_ERROR_FIELD_EMAIL": "Geben sie eine gültige E-Mail-Adresse an.",
+  "LABEL_WRITING": "schreibt...",
+  "AGENT_NOT_AVAILABLE": " Offline",
+  "AGENT_AVAILABLE": " Online",
+  "GUEST_LABEL": "Gast",
+  "ALL_AGENTS_OFFLINE_LABEL": "Alle Operatoren sind im Moment offline",
+  "LABEL_LOADING": "Wird geladen...",
+  "CALLOUT_TITLE_PLACEHOLDER": "Brauchen Sie Hilfe?",
+  "CALLOUT_MSG_PLACEHOLDER": "Klicken Sie hier und beginnen Sie mit uns zu chatten!",
+  "CUSTOMER_SATISFACTION": "Kundenzufriedenheit",
+  "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "Ihre Meinung zu unserem Kundenservice",
+  "DOWNLOAD_TRANSCRIPT": "Transkript herunterladen",
+  "BACK": "Zurück",
+  "YOUR_RATING": "Deine Bewertung",
+  "WRITE_YOUR_OPINION": "Schreiben Sie Ihre Meinung ... (optional)",
+  "SUBMIT": "einreichen",
+  "THANK_YOU_FOR_YOUR_EVALUATION": "Vielen Dank für Ihre Bewertung",
+  "YOUR_RATING_HAS_BEEN_RECEIVED": "Ihre Bewertung ist eingegangen",
+  "ALERT_LEAVE_CHAT": "Möchten Sie den Chat verlassen?",
+  "YES": "ja",
+  "NO": "Nein",
+  "BUTTON_CLOSE_TO_ICON": "Chat minimieren",
+  "BUTTON_EDIT_PROFILE": "Profil aktualisieren",
+  "RATE_CHAT": "Chat bewerten",
+  "WELLCOME_TITLE": "Hallo, willkommen bei Tiledesk 👋",
+  "WELLCOME_MSG": "Wie können wir helfen?",
+  "WELLCOME": "Herzlich willkommen",
+  "OPTIONS": "Optionen",
+  "SOUND_OFF": "Ton aus",
+  "SOUND_ON": "Ton an",
+  "LOGOUT": "Ausloggen",
+  "CLOSE": "nah dran",
+  "PREV_CONVERSATIONS": "Ihre Gespräche",
+  "YOU": "Sie",
+  "SHOW_ALL_CONV": "alle zeigen",
+  "START_A_CONVERSATION": "Eine Konversation beginnen",
+  "NO_CONVERSATION": "Kein Gespräch",
+  "SEE_PREVIOUS": "siehe vorheriges",
+  "WAITING_TIME_FOUND": "Das Team antwortet normalerweise in $reply_time",
+  "WAITING_TIME_NOT_FOUND": "Das Team wird so schnell wie möglich antworten",
+  "CLOSED": "ABGESCHLOSSEN",
+  "PleaseSelectChatToStartMessaging": "Bitte wählen Sie einen Chat aus, um die Nachrichtenübermittlung zu starten",
+  "FromThisAreNew": "------------------",
+  "Preview": "Vorschau",
+  "AddACaption": "Fügen Sie eine Bildunterschrift hinzu",
+  "AnErrorOccurredWhileUnsubscribingFromNotifications": "Hoppla! Beim Abbestellen von Benachrichtigungen ist ein Fehler aufgetreten",
+  "SIGNIN_ERROR_USER_NOT_FOUND": "Authentifizierung fehlgeschlagen. Benutzer wurde nicht gefunden.",
+  "SIGNIN_ERROR_USER_WRONG_PSW": "Authentifizierung fehlgeschlagen. Falsches Passwort.",
+  "Email is required": "E-Mail ist erforderlich.",
+  "Email must be a valid email": "E-Mail muss eine gültige E-Mail sein.",
+  "Password is required": "Passwort wird benötigt.",
+  "Password must be at least 6 characters long": "Das Passwort muss mindestens 6 Zeichen lang sein.",
+  "UPLOAD_FILE_ERROR": "Beim Hochladen der Datei ist ein unerwarteter Fehler aufgetreten",
+  "DROP_IMAGE_HERE_TO_SEND_IT": "Legen Sie das Bild hier ab, um es zu senden",
+  "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Es dürfen nur Bilddateien und Text eingefügt werden",
+  "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Hochladen fehlgeschlagen: Das Format wird nicht unterstützt",
+  "SENT_AN_IMAGE": "ein Bild geschickt",
+  "SENT_AN_ATTACHMENT": "Anhang gesendet",
+  "NO_INFORMATION_AVAILABLE": "Keine Information verfügbar",
+  "CONTACT_ID": "Kontakt-ID",
+  "USER_ID": "Benutzeridentifikation",
+  "CLOSE_TOAST": "Nah dran",
+  "WAITING_FOR_NETWORK": "Warte auf Netzwerk",
+  "Available": "Erhältlich",
+  "Unavailable": "Nicht verfügbar",
+  "Busy": "Beschäftigt",
+  "YouAreAboutToJoinThisChat": "Sie sind dabei, diesem Chat beizutreten",
+  "Cancel": "Abbrechen",
+  "AreYouSure": "Bist du sicher?",
+  "UnassignedConversations": "Nicht zugewiesene Gespräche",
+  "NewConversations": "Neue Gespräche",
+  "UPLOAD": "Hochladen",
+  "CANNED_RESPONSES": "Vorgefertigte Antworten",
+  "NO_CANNED_RESPONSES": "Keine vorgefertigten Antworten",
+  "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "Es sind keine vorgefertigten Antworten verfügbar",
+  "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Um sie zu erstellen, gehen Sie zum Projekt (Sie können auf den Namen des Projekts klicken, das in der rechten Seitenleiste verfügbar ist) und klicken Sie unter dem Menüpunkt „Einstellungen“ in der Dashboard-Seitenleiste auf „Gespeicherte Antworten“ und dann auf die Schaltfläche „Antwort erstellen“",
+  "YES_CANNED_RESPONSES": "Sehen Sie sich die vorgefertigten Antworten an, indem Sie auf die Schaltfläche ⚡️ klicken oder ein / in den Textbereich eingeben. Sie können die Liste auch filtern, indem Sie nach dem / eingeben",
+  "VIEW_ALL_CONVERSATIONS": "Alle Konversationen anzeigen",
+  "CONVERSATIONS_IN_QUEUE": "Konversationen in der Warteschleife, wähle eine aus",
+  "CONVERSATION_IN_QUEUE": "Konversation in der Warteschlange, wählen Sie es aus",
+  "NO_CONVERSATION_IN_QUEUE": "kein Gespräch in der Warteschleife",
+  "PIN_A_PROJECT": "Pinnen Sie ein Projekt an",
+  "PINNED_PROJECT": "Gepinntes Projekt",
+  "CHANGE_PINNED_PROJECT": "Gepinntes Projekt ändern",
+  "CHANGE_TO_AVAILABLE_UNAVAILABLE": "auf verfügbar/nicht verfügbar ändern",
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "ändern Sie Ihren Status auf verfügbar",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "ändern Sie Ihren Status auf nicht verfügbar"
+}

package/src/assets/i18n/en.json

@@ -65,6 +65,7 @@
   "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
   "INFO_SUPPORT_CHAT_REOPENED": "Chat reopened",
   "INFO_SUPPORT_CHAT_CLOSED": "Chat closed",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"A new support request has been assigned to you",
   "LABEL_PROFILE": "Profile",
   "LABEL_CLOSE": "Closed",
   "LABEL_DISCONNECT": "Disconnect",
@@ -169,12 +170,12 @@
   "Email must be a valid email": "Email must be a valid email.",
   "Password is required": "Password is required.",
   "Password must be at least 6 characters long": "Password must be at least 6 characters long.",
-  "UPLOAD_FILE_ERROR":"An unexpected error occurred while uploading the file",
-  "DROP_IMAGE_HERE_TO_SEND_IT":"Drop image here to send it",
+  "UPLOAD_FILE_ERROR": "An unexpected error occurred while uploading the file",
+  "DROP_IMAGE_HERE_TO_SEND_IT": "Drop image here to send it",
   "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Only image files and text are allowed to be pasted",
   "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Failed to upload: the format is not supported",
   "SENT_AN_IMAGE": "sent an image",
-  "SENT_AN_ATTACHMENT":"sent an attachment",
+  "SENT_AN_ATTACHMENT": "sent an attachment",
   "NO_INFORMATION_AVAILABLE": "No information available",
   "CONTACT_ID": "Contact ID",
   "USER_ID": "User ID",
@@ -183,9 +184,25 @@
   "Available": "Available",
   "Unavailable": "Unavailable",
   "Busy": "Busy",
-  "YouAreAboutToJoinThisChat":"You are about to join this chat",
+  "YouAreAboutToJoinThisChat": "You are about to join this chat",
   "Cancel": "Cancel",
-  "AreYouSure":"Are you sure?",
-  "UnassignedConversations":"Unassigned Conversations",
-  "NewConversations": "Nuove conversazioni"
+  "AreYouSure": "Are you sure?",
+  "UnassignedConversations": "Unassigned Conversations",
+  "NewConversations": "New conversations",
+  "UPLOAD": "Upload",
+  "CANNED_RESPONSES": "Canned responses",
+  "NO_CANNED_RESPONSES": "No canned responses",
+  "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "There are no canned responses available",
+  "TO_CREATE_THEM_GO_TO_THE_PROJECT": "To create them go to the project (you can click on the name of the project available in the right sidebar) and under the menu item 'Settings' in the Dashboard sidebar click on 'Canned responses' and then on the 'Create response' button",
+  "YES_CANNED_RESPONSES": "View the canned responses by clicking on the ⚡️ button or by typing a / in the text area, you can also filter the list by typing after the /",
+  "VIEW_ALL_CONVERSATIONS": "View all conversations",
+  "CONVERSATIONS_IN_QUEUE": "conversations in queue, pick one",
+  "CONVERSATION_IN_QUEUE": "conversation in queue, pick it",
+  "NO_CONVERSATION_IN_QUEUE": "no conversation in queue",
+  "PIN_A_PROJECT": "Pin a Project",
+  "PINNED_PROJECT": "Pinned project",
+  "CHANGE_PINNED_PROJECT": "Change pinned project",
+  "CHANGE_TO_AVAILABLE_UNAVAILABLE": "change to available/unavailable",
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "change to your status to available",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "change to your status to unavailable"
 }

package/src/assets/i18n/es.json

@@ -0,0 +1,208 @@
+{
+  "LABEL_TU": "tú: ",
+  "LABEL_MSG_PUSH_START_CHAT": "Aún no hay conversación",
+  "LABEL_MSG_START_CHAT": "Empezar a chatear",
+  "LABEL_ACTIVE_NOW": "activo ahora",
+  "LABEL_AVAILABLE": "disponible",
+  "LABEL_NOT_AVAILABLE": "no disponible",
+  "LABEL_NO_MSG_HERE": "Todavía no hay mensajes...",
+  "LABEL_TODAY": "hoy",
+  "LABEL_TOMORROW": "ayer",
+  "LABEL_LAST_ACCESS": "ultimo acceso",
+  "LABEL_TO": "en",
+  "ARRAY_DAYS": [
+      "Lunes",
+      "Martes",
+      "Miércoles",
+      "Jueves",
+      "Viernes",
+      "Sábado",
+      "Domingo"
+  ],
+  "LABEL_SEND": "Enviar",
+  "ID_CONVERSATION": "Id de conversación",
+  "LABEL_CREATED_THE": "grupo creado el",
+  "LABEL_INFO_ATTRIBUTE": "Atributos",
+  "LABEL_INFO_ADVANCED": "Avanzado",
+  "LABEL_CLIENT": "Cliente ",
+  "LABEL_SOURCEPAGE": "Fuente ",
+  "LABEL_DEPARTMENT_ID": "Id del departamento ",
+  "LABEL_DEPARTMENT_NAME": "Departamento ",
+  "requester_id": "ID del solicitante",
+  "projectId": "ID del proyecto ",
+  "LABEL_NAME": "Usuario ",
+  "LABEL_EMAIL": "E-mail ",
+  "LABEL_MEMBERS": "Participantes",
+  "LABEL_INFO_MESSAGE": "Mensaje de información",
+  "LABEL_READ_BY": "Leído por",
+  "LABEL_STATUS_MESSAGE": "estado",
+  "LABEL_SENT_THE": "enviado el",
+  "LABEL_SENT_BY": "de",
+  "LABEL_GUEST": "Invitado",
+  "LABEL_CREATE_TICKET": "Crear un ticket",
+  "LABEL_SEND_BY_EMAIL": "Enviar por email",
+  "LABEL_VIDEO_CHAT": "Videollamada",
+  "LABEL_LEAVE_GROUP": "Dejar el grupo",
+  "LABEL_CLOSE_GROUP": "Cerrar",
+  "ALERT_TITLE": "ATENCIÓN",
+  "CLOSE_ALERT_CONFIRM_LABEL": "Ok",
+  "CLOSE_ALERT_CANCEL_LABEL": "CANCAR",
+  "LEAVE_ALERT_MSG": "¿Abandonar el grupo?",
+  "CLOSE_ALERT_MSG": "¿Cerrar la conversación?",
+  "VIDEOCHAT_ALERT_MSG": "Servicio no disponible",
+  "CLOSING_CONVERSATION_SPINNER_MSG": "Por favor espere.<br> Estamos cerrando la conversación",
+  "CONVERSATION_CLOSED_ALERT_MSG": "La conversación se cerró correctamente.",
+  "CANNOT_CLOSE_CONVERSATION_ALERT_MSG": "No se puede cerrar la conversación",
+  "LEAVING_GROUP_SPINNER_MSG": "Por favor espere.<br> Usted está abandonando el grupo",
+  "CONVERSATION_LEFT_ALERT_MSG": "El grupo se ha dejado correctamente.",
+  "CANNOT_LEAVE_GROUP_ALERT_MSG": "El grupo no pudo ser dejado",
+  "GREETING": "Hi, {{ value }}",
+  "ARCHIVED_CONVERSATIONS_PAGE_NO_CONVERSATIONS_ARCHIVED": "No hay ninguna conversación en el archivo",
+  "INFO_SUPPORT_USER_ADDED_SUBJECT": "tú",
+  "INFO_SUPPORT_USER_ADDED_YOU_VERB": "han sido agregados a ",
+  "INFO_SUPPORT_USER_ADDED_VERB": "se unió",
+  "INFO_SUPPORT_USER_ADDED_COMPLEMENT": "el chat",
+  "INFO_SUPPORT_USER_ADDED_MESSAGE": "{{ subject }} {{ verb }} {{ complement }}",
+  "INFO_SUPPORT_CHAT_REOPENED": "Chat reabierto",
+  "INFO_SUPPORT_CHAT_CLOSED": "Chat cerrado",
+  "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"Se le ha asignado una nueva solicitud de soporte",
+  "LABEL_PROFILE": "Perfil",
+  "LABEL_CLOSE": "Cerrado",
+  "LABEL_DISCONNECT": "Desconectar",
+  "LABEL_NEW_CHAT": "Nuevo chat",
+  "LABEL_FORGOT_PASSWORD": "¿Has olvidado tu contraseña?",
+  "LABEL_SIGNIN": "Iniciar sesión",
+  "LABEL_SIGNIN_TO": "Iniciar sesión en",
+  "LABEL_SIGNIN_ERROR": "Error al iniciar sesión",
+  "LABEL_PASSWORD": "Contraseña",
+  "LABEL_ERROR_EMAIL": "Introduzca una dirección de correo electrónico válida.",
+  "LABEL_ERROR_PASSWORD": "La contraseña debe tener al menos 6 caracteres.",
+  "LABEL_LOGIN": "Ingresar",
+  "LABEL_LOGOUT": "Cerrar sesión",
+  "LABEL_WELCOME_TO": "Bienvenido a",
+  "LABEL_SIGNUP": "Regístrate",
+  "LABEL_ALREDY_HAVE_AN_ACCOUNT": "¿Ya tienes una cuenta?",
+  "LABEL_DONT_HAVE_AN_ACCOUNT_YET": "¿Aún no tienes una cuenta?",
+  "LABEL_FORGOT_YOUR_PASSWORD": "¿Olvidaste tu contraseña?",
+  "LABEL_CLICK_HERE": "Haz clic aquí",
+  "LABEL_REGISTRATION": "Registro",
+  "LABEL_PLACEHOLDER_EMAIL": "Tu email",
+  "LABEL_PLACEHOLDER_PASSWORD": "Su contraseña",
+  "LABEL_PLACEHOLDER_NAME": "Tu nombre",
+  "LABEL_PLACEHOLDER_LAST_NAME": "Su apellido",
+  "LABEL_LAST_NAME": "Apellido",
+  "LABEL_FIELD_NOT_EMPTY": "El campo no puede estar vacío.",
+  "LABEL_NEW_PASSWORD": "Generar una nueva contraseña",
+  "LABEL_CLOSED": "Cerrado",
+  "LABEL_INFO": "Informaciones",
+  "ALERT_NOTIFICATION": "Advertencia: el envío de notificaciones está desactivado, cambia la configuración del navegador para permitir el envío de notificaciones.",
+  "LABEL_EXTERNAL_ID": "Id Externo",
+  "LABEL_IAT": "Iat",
+  "LABEL_REQUEST_DETAIL": "Detalle de la solicitud",
+  "LABEL_ENTER_MSG": "Introduzca un mensaje o presione / para respuestas predefinidas",
+  "LABEL_ENTER_MSG_SHORT": "Introduzca un mensaje",
+  "LABEL_ENTER_MSG_SHORTER": "Escribir...",
+  "LABEL_MSG_LOGIN_TILEDESK": "Ir al inicio de sesión para empezar a chatear",
+  "LABEL_ARCHIVED": "Archivado",
+  "LABEL_INFO_CONVERSATION": "Info conversación",
+  "LABEL_INFO_USER": "Info usuario",
+  "LABEL_IS_WRITING": "escribir",
+  "LABEL_VERSION": "versión",
+  "LABEL_CONTACTS": "contactos",
+  "LABEL_PLACEHOLDER": "escribe tu mensaje..",
+  "LABEL_START_NW_CONV": "Nueva conversación",
+  "LABEL_FIRST_MSG": "Describa en breve su problema, será contactado por un agente.",
+  "LABEL_FIRST_MSG_NO_AGENTS": "🤔 Todos los operadores están desconectados en este momento. De todos modos, puedes describir tu problema. Será asignado al equipo de soporte que le responderá lo antes posible.",
+  "LABEL_SELECT_TOPIC": "Elija un tema",
+  "LABEL_COMPLETE_FORM": "Complete el formulario para iniciar una conversación con el siguiente agente disponible.",
+  "LABEL_FIELD_NAME": "Nombre",
+  "LABEL_ERROR_FIELD_NAME": "Campo requerido (mínimo 5 caracteres).",
+  "LABEL_FIELD_EMAIL": "E-mail",
+  "LABEL_ERROR_FIELD_EMAIL": "Introduzca una dirección de correo electrónico válida.",
+  "LABEL_WRITING": "está escribiendo...",
+  "AGENT_NOT_AVAILABLE": " Desconectado",
+  "AGENT_AVAILABLE": " En línea",
+  "GUEST_LABEL": "Invitado",
+  "ALL_AGENTS_OFFLINE_LABEL": "Todos los operadores están desconectados en este momento",
+  "LABEL_LOADING": "Cargando...",
+  "CALLOUT_TITLE_PLACEHOLDER": "¿Necesitas ayuda?",
+  "CALLOUT_MSG_PLACEHOLDER": "¡Haz clic aquí y empieza a chatear con nosotros!",
+  "CUSTOMER_SATISFACTION": "Satisfacción del cliente",
+  "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "su opinión sobre nuestro servicio al cliente",
+  "DOWNLOAD_TRANSCRIPT": "Descargar transcripción",
+  "BACK": "Atrás",
+  "YOUR_RATING": "tu calificación",
+  "WRITE_YOUR_OPINION": "Escribe tu opinión... (opcional)",
+  "SUBMIT": "Enviar",
+  "THANK_YOU_FOR_YOUR_EVALUATION": "Gracias por su evaluación",
+  "YOUR_RATING_HAS_BEEN_RECEIVED": "tu calificación ha sido recibida",
+  "ALERT_LEAVE_CHAT": "¿Quieres abandonar el chat?",
+  "YES": "Sí",
+  "NO": "No",
+  "BUTTON_CLOSE_TO_ICON": "Minimizar chat",
+  "BUTTON_EDIT_PROFILE": "Actualizar perfil",
+  "RATE_CHAT": "Calificar chat",
+  "WELLCOME_TITLE": "Hola, bienvenido a Tiledesk 👋",
+  "WELLCOME_MSG": "¿Cómo podemos ayudar?",
+  "WELLCOME": "Bienvenida",
+  "OPTIONS": "opciones",
+  "SOUND_OFF": "sonido apagado",
+  "SOUND_ON": "sonido en",
+  "LOGOUT": "cerrar sesión",
+  "CLOSE": "cerrar",
+  "PREV_CONVERSATIONS": "Tus conversaciones",
+  "YOU": "Tú",
+  "SHOW_ALL_CONV": "mostrar todo",
+  "START_A_CONVERSATION": "Iniciar una conversación",
+  "NO_CONVERSATION": "Sin conversación",
+  "SEE_PREVIOUS": "ver anterior",
+  "WAITING_TIME_FOUND": "El equipo normalmente responde en $reply_time",
+  "WAITING_TIME_NOT_FOUND": "El equipo responderá lo antes posible",
+  "CLOSED": "CERRADO",
+  "PleaseSelectChatToStartMessaging": "Por favor, selecciona un chat para empezar a enviar mensajes",
+  "FromThisAreNew": "------------------",
+  "Preview": "Vista previa",
+  "AddACaption": "Añadir un título",
+  "AnErrorOccurredWhileUnsubscribingFromNotifications": "¡Ups! Ha ocurrido un error al darse de baja de las notificaciones",
+  "SIGNIN_ERROR_USER_NOT_FOUND": "Error de autenticación. Usuario no encontrado.",
+  "SIGNIN_ERROR_USER_WRONG_PSW": "Error de autenticación. Contraseña incorrecta.",
+  "Email is required": "Se requiere correo electrónico.",
+  "Email must be a valid email": "El correo electrónico debe ser un email válido.",
+  "Password is required": "Se requiere contraseña.",
+  "Password must be at least 6 characters long": "La contraseña debe tener al menos 6 caracteres.",
+  "UPLOAD_FILE_ERROR": "Se ha producido un error inesperado al subir el archivo",
+  "DROP_IMAGE_HERE_TO_SEND_IT": "Soltar la imagen aquí para enviarla",
+  "ONLY_IMAGE_FILES_ARE_ALLOWED_TO_PASTE": "Solo se pueden pegar archivos de imagen y texto",
+  "FAILED_TO_UPLOAD_THE_FORMAT_IS_NOT_SUPPORTED": "Error al subir: el formato no es compatible",
+  "SENT_AN_IMAGE": "envió una imagen",
+  "SENT_AN_ATTACHMENT": "envió un archivo adjunto",
+  "NO_INFORMATION_AVAILABLE": "No hay información disponible",
+  "CONTACT_ID": "ID de contacto",
+  "USER_ID": "ID Usuario",
+  "CLOSE_TOAST": "Cerrar",
+  "WAITING_FOR_NETWORK": "Esperando a la red",
+  "Available": "Disponible",
+  "Unavailable": "Indisponible",
+  "Busy": "Ocupado",
+  "YouAreAboutToJoinThisChat": "Estás a punto de unirte a este chat",
+  "Cancel": "Cancelar",
+  "AreYouSure": "¿Estás seguro?",
+  "UnassignedConversations": "Conversaciones sin asignar",
+  "NewConversations": "Nuevas conversaciones",
+  "UPLOAD": "Subir",
+  "CANNED_RESPONSES": "Respuestas predefinidas",
+  "NO_CANNED_RESPONSES": "No hay respuestas predefinidas",
+  "THERE_ARE_NO_CANNED_RESPONSES_AVAILABLE": "No hay respuestas predefinidas disponibles",
+  "TO_CREATE_THEM_GO_TO_THE_PROJECT": "Para crearlos ve al proyecto (puedes hacer clic en el nombre del proyecto disponible en la barra de la derecha) y debajo del elemento de menú 'Configuración' en la barra lateral del panel de control haz clic en 'Respuestas predefinidas' y luego en el botón 'Crear respuesta'",
+  "YES_CANNED_RESPONSES": "Ver las respuestas predefinidas haciendo clic en el botón ⚡ o escribiendo un / en el área de texto, también puede filtrar la lista escribiendo después de /",
+  "VIEW_ALL_CONVERSATIONS": "Ver todas las conversaciones",
+  "CONVERSATIONS_IN_QUEUE": "conversaciones en cola, elige una",
+  "CONVERSATION_IN_QUEUE": "conversación en cola, elígela",
+  "NO_CONVERSATION_IN_QUEUE": "no hay conversación en la cola",
+  "PIN_A_PROJECT": "Anclar un proyecto",
+  "PINNED_PROJECT": "Proyecto anclado",
+  "CHANGE_PINNED_PROJECT": "Cambiar proyecto anclado",
+  "CHANGE_TO_AVAILABLE_UNAVAILABLE": "cambiar a disponible/no disponible",
+  "CHANGE_TO_YOUR_STATUS_TO_AVAILABLE": "cambia tu estado a disponible",
+  "CHANGE_TO_YOUR_STATUS_TO_UNAVAILABLE": "cambiar su estado a no disponible"
+}