@chat21/chat21-ionic 3.0.5-9.2 → 3.0.6-2.3

package/src/app/pages/conversations-list/conversations-list.page.ts

@@ -1,41 +1,48 @@
-import { ArchivedConversationsHandlerService } from 'src/chat21-core/providers/abstract/archivedconversations-handler.service';
-import { Component, OnInit, ViewChild } from '@angular/core';
-import { IonContent, ModalController } from '@ionic/angular';
-import { ActivatedRoute, Router, NavigationExtras } from '@angular/router';
+import { ArchivedConversationsHandlerService } from 'src/chat21-core/providers/abstract/archivedconversations-handler.service'
+import { Component, OnInit, ViewChild } from '@angular/core'
+import { IonContent, ModalController } from '@ionic/angular'
+import { ActivatedRoute, Router, NavigationExtras } from '@angular/router'
 // config
-import { environment } from '../../../environments/environment';
+import { environment } from '../../../environments/environment'
 
 // models
-import { ConversationModel } from 'src/chat21-core/models/conversation';
-import { UserModel } from 'src/chat21-core/models/user';
+import { ConversationModel } from 'src/chat21-core/models/conversation'
+import { UserModel } from 'src/chat21-core/models/user'
 
 // utils
-import { isInArray, checkPlatformIsMobile, presentModal, closeModal, convertMessage, isGroup, } from '../../../chat21-core/utils/utils';
-
-import { EventsService } from '../../services/events-service';
-import PerfectScrollbar from 'perfect-scrollbar'; // https://github.com/mdbootstrap/perfect-scrollbar
+import {
+  isInArray,
+  checkPlatformIsMobile,
+  presentModal,
+  closeModal,
+  convertMessage,
+  isGroup,
+} from '../../../chat21-core/utils/utils'
+
+import { EventsService } from '../../services/events-service'
+import PerfectScrollbar from 'perfect-scrollbar' // https://github.com/mdbootstrap/perfect-scrollbar
 
 // services
-import { ConversationsHandlerService } from 'src/chat21-core/providers/abstract/conversations-handler.service';
-import { ChatManager } from 'src/chat21-core/providers/chat-manager';
-import { NavProxyService } from '../../services/nav-proxy.service';
-import { TiledeskService } from '../../services/tiledesk/tiledesk.service';
-import { ConversationDetailPage } from '../conversation-detail/conversation-detail.page';
-import { ContactsDirectoryPage } from '../contacts-directory/contacts-directory.page';
-import { UnassignedConversationsPage } from '../unassigned-conversations/unassigned-conversations.page';
-import { ProfileInfoPage } from '../profile-info/profile-info.page';
-import { MessagingAuthService } from 'src/chat21-core/providers/abstract/messagingAuth.service';
-import { CustomTranslateService } from 'src/chat21-core/providers/custom-translate.service';
-import { ImageRepoService } from 'src/chat21-core/providers/abstract/image-repo.service';
-import { TiledeskAuthService } from 'src/chat21-core/providers/tiledesk/tiledesk-auth.service';
-import { AppConfigProvider } from '../../services/app-config';
-import { Subscription } from 'rxjs';
-import { Platform } from '@ionic/angular';
+import { ConversationsHandlerService } from 'src/chat21-core/providers/abstract/conversations-handler.service'
+import { ChatManager } from 'src/chat21-core/providers/chat-manager'
+import { NavProxyService } from '../../services/nav-proxy.service'
+import { TiledeskService } from '../../services/tiledesk/tiledesk.service'
+import { ConversationDetailPage } from '../conversation-detail/conversation-detail.page'
+import { ContactsDirectoryPage } from '../contacts-directory/contacts-directory.page'
+import { UnassignedConversationsPage } from '../unassigned-conversations/unassigned-conversations.page'
+import { ProfileInfoPage } from '../profile-info/profile-info.page'
+import { MessagingAuthService } from 'src/chat21-core/providers/abstract/messagingAuth.service'
+import { CustomTranslateService } from 'src/chat21-core/providers/custom-translate.service'
+import { ImageRepoService } from 'src/chat21-core/providers/abstract/image-repo.service'
+import { TiledeskAuthService } from 'src/chat21-core/providers/tiledesk/tiledesk-auth.service'
+import { AppConfigProvider } from '../../services/app-config'
+import { Subscription } from 'rxjs'
+import { Platform } from '@ionic/angular'
 // Logger
-import { LoggerService } from 'src/chat21-core/providers/abstract/logger.service';
-import { LoggerInstance } from 'src/chat21-core/providers/logger/loggerInstance';
-import { NetworkService } from 'src/app/services/network-service/network.service';
-import { Subject } from 'rxjs';
+import { LoggerService } from 'src/chat21-core/providers/abstract/logger.service'
+import { LoggerInstance } from 'src/chat21-core/providers/logger/loggerInstance'
+import { NetworkService } from 'src/app/services/network-service/network.service'
+import { Subject } from 'rxjs'
 import { takeUntil } from 'rxjs/operators'
 
 @Component({
@@ -44,42 +51,54 @@ import { takeUntil } from 'rxjs/operators'
   styleUrls: ['./conversations-list.page.scss'],
 })
 export class ConversationListPage implements OnInit {
-
-  @ViewChild('ioncontentconvlist', { static: false }) ionContentConvList: IonContent;
-
-  private unsubscribe$: Subject<any> = new Subject<any>();
-  private subscriptions: Array<string>;
-  public tenant: string;
-  public loggedUserUid: string;
-  public conversations: Array<ConversationModel> = [];
-  public archivedConversations: Array<ConversationModel> = [];
-  public uidConvSelected: string;
-  public conversationSelected: ConversationModel;
-  public uidReciverFromUrl: string;
-  public showPlaceholder = true;
-  public numberOpenConv = 0;
-  public loadingIsActive = true;
-  public supportMode: boolean;
-
-  public convertMessage = convertMessage;
-  private isShowMenuPage = false;
-  private logger: LoggerService = LoggerInstance.getInstance();
-  translationMapConversation: Map<string, string>;
-  stylesMap: Map<string, string>;
+  @ViewChild('ioncontentconvlist', { static: false })
+  ionContentConvList: IonContent
+
+  private unsubscribe$: Subject<any> = new Subject<any>()
+  private subscriptions: Array<string>
+  public tenant: string
+  public loggedUserUid: string
+  public conversations: Array<ConversationModel> = []
+  public archivedConversations: Array<ConversationModel> = []
+  public uidConvSelected: string
+  public conversationSelected: ConversationModel
+  public uidReciverFromUrl: string
+  public showPlaceholder = true
+  public numberOpenConv = 0
+  public loadingIsActive = true
+  public supportMode: boolean
+  public writeto_btn: boolean
+  public archived_btn: boolean
+  public convertMessage = convertMessage
+  private isShowMenuPage = false
+  private logger: LoggerService = LoggerInstance.getInstance()
+  translationMapConversation: Map<string, string>
+  stylesMap: Map<string, string>
 
   public conversationType = 'active'
-  headerTitle: string;
-  subscription: Subscription;
+  headerTitle: string
+  subscription: Subscription
 
-  public UNASSIGNED_CONVS_URL: any;
-  public hasClickedOpenUnservedConvIframe: boolean = false;
-  public lastProjectId: string;
-  public isOnline: boolean = true;
-  public checkInternet: boolean;
+  public UNASSIGNED_CONVS_URL: any
+  public PROJECTS_FOR_PANEL_URL: any
+  public IFRAME_URL: any
+  public hasClickedOpenUnservedConvIframe: boolean = false
+  public lastProjectId: string
+  public isOnline: boolean = true
+  public checkInternet: boolean
 
   public displayNewConvsItem: boolean = true
-
-
+  public archiveActionNotAllowed: boolean = false
+
+  tooltipOptions = {
+    'show-delay': 1500,
+    'tooltip-class': 'chat-tooltip',
+    theme: 'light',
+    shadow: false,
+    'hide-delay-mobile': 0,
+    hideDelayAfterClick: 3000,
+    'hide-delay': 200,
+  }
 
   constructor(
     private router: Router,
@@ -99,39 +118,50 @@ export class ConversationListPage implements OnInit {
     public appConfigProvider: AppConfigProvider,
     public platform: Platform,
     private networkService: NetworkService,
-
   ) {
-    this.listenToAppCompConvsLengthOnInitConvs();
-    this.listenToLogoutEvent();
-    this.listenGoOnline();
-    this.listenGoOffline();
-    this.listenToSwPostMessage();
-    this.listenSupportConvIdHasChanged();
+    this.listenToAppCompConvsLengthOnInitConvs()
+    this.listenToLogoutEvent()
+    this.listenGoOnline()
+    this.listenGoOffline()
+    this.listenToSwPostMessage()
+    this.listenSupportConvIdHasChanged()
     // this.listenDirectConvIdHasChanged();
+    this.listenToCloseConvFromHeaderConversation()
   }
 
   listenSupportConvIdHasChanged() {
     this.events.subscribe('supportconvid:haschanged', (IDConv) => {
-      this.logger.log('[CONVS-LIST-PAGE] - listen To convid:haschanged - convId', IDConv);
+      // console.log('[CONVS-LIST-PAGE] - listen To convid:haschanged - convId', IDConv);
       if (IDConv) {
         // const conversationSelected = this.conversations.find(item => item.uid === convId);
         // this.onConversationSelected(conversationSelected)
-        this.setUidConvSelected(IDConv, 'active');
+        this.setUidConvSelected(IDConv, 'active')
       }
       if (!IDConv) {
-        this.logger.log('[CONVS-LIST-PAGE] - listen To convid:haschanged - is the page without conv select');
+        this.logger.log(
+          '[CONVS-LIST-PAGE] - listen To convid:haschanged - is the page without conv select',
+        )
 
         const chatTabCount = +localStorage.getItem('tabCount')
-        this.logger.log('[CONVS-LIST-PAGE] - listen To convid:haschanged - chatTabCount ', chatTabCount);
+        this.logger.log(
+          '[CONVS-LIST-PAGE] - listen To convid:haschanged - chatTabCount ',
+          chatTabCount,
+        )
         if (chatTabCount && chatTabCount > 0) {
-          this.logger.log('[CONVS-LIST-PAGE] - listen To convid:haschanged - the chat is already open ', chatTabCount);
+          this.logger.log(
+            '[CONVS-LIST-PAGE] - listen To convid:haschanged - the chat is already open ',
+            chatTabCount,
+          )
           if (checkPlatformIsMobile()) {
-            this.logger.log('[CONVS-LIST-PAGE] - the chat is in mobile mode ', checkPlatformIsMobile());
-            this.events.publish('noparams:mobile', true);
+            this.logger.log(
+              '[CONVS-LIST-PAGE] - the chat is in mobile mode ',
+              checkPlatformIsMobile(),
+            )
+            this.events.publish('noparams:mobile', true)
           }
         }
       }
-    });
+    })
   }
 
   // listenDirectConvIdHasChanged() {
@@ -143,13 +173,12 @@ export class ConversationListPage implements OnInit {
   //   });
   // }
 
-
   // -----------------------------------------------
   // @ Lifehooks
   // -----------------------------------------------
   ngOnInit() {
-    this.watchToConnectionStatus();
-    this.getSupportMode();
+    this.watchToConnectionStatus()
+    this.getAppConfigToHideDiplayBtns()
 
     // const currentUrl = this.router.url;
     // this.logger.log('[CONVS-LIST-PAGE] current_url ngOnInit ', currentUrl);
@@ -192,238 +221,358 @@ export class ConversationListPage implements OnInit {
     // });
   }
 
+  ngOnChanges() {
+    this.getConversationListHeight()
+  }
 
+  getConversationListHeight() {
+    var scrollbar2element = document.getElementById('scrollbar2')
+    this.logger.log('[CONVS-LIST-PAGE] getConversationListHeight scrollbar2element', scrollbar2element)
+  }
+
+  // this.support_mode = null
+  // if( this.appConfigProvider.getConfig().supportMode === true ||  this.appConfigProvider.getConfig().supportMode === 'true') {
+  //   this.support_mode = true
+  // } else if ( this.appConfigProvider.getConfig().supportMode === false  ||  this.appConfigProvider.getConfig().supportMode === 'false') {
+  //   this.support_mode = false
+  // } else if ( !this.appConfigProvider.getConfig().supportMode ) {
+  //   this.support_mode = false
+  // }
 
-  getSupportMode() {
-    this.supportMode = this.appConfigProvider.getConfig().supportMode;
+  getAppConfigToHideDiplayBtns() {
+    const appConfig = this.appConfigProvider.getConfig()
+    // console.log('[CONVS-LIST-PAGE] - appConfig ', appConfig)
+    this.supportMode = null
+    if (appConfig && appConfig.supportMode === true || appConfig.supportMode === 'true') {
+      this.supportMode = true;
+      this.logger.log('[CONVS-LIST-PAGE] getAppConfigToHideDiplayBtns supportMode ', this.supportMode)
+    } else if (appConfig && appConfig.supportMode === false || appConfig.supportMode === 'false') {
+      this.supportMode = false
+      this.logger.log('[CONVS-LIST-PAGE] getAppConfigToHideDiplayBtns supportMode ', this.supportMode)
+    }
+    this.archived_btn = null
+    if (appConfig && appConfig.archivedButton === true || appConfig.archivedButton === 'true') {
+      this.archived_btn = true;
+      this.logger.log('[CONVS-LIST-PAGE] getAppConfigToHideDiplayBtns archived_btn ', this.archived_btn)
+    } else if (appConfig && appConfig.archivedButton === false || appConfig.archivedButton === 'false') {
+      this.archived_btn = false;
+      this.logger.log('[CONVS-LIST-PAGE] getAppConfigToHideDiplayBtns archived_btn ', this.archived_btn)
+    }
+    this.writeto_btn = null
+    if (appConfig && appConfig.writeToButton === true || appConfig.writeToButton === 'true') {
+      this.writeto_btn = true;
+      this.logger.log('[CONVS-LIST-PAGE] getAppConfigToHideDiplayBtns writeto_btn ', this.writeto_btn)
+    } else if (appConfig && appConfig.writeToButton === false || appConfig.writeToButton === 'false') {
+      this.writeto_btn = false;
+      this.logger.log('[CONVS-LIST-PAGE] getAppConfigToHideDiplayBtns writeto_btn ', this.writeto_btn)
+    }
     // console.log('[ION-LIST-CONVS-COMP] - supportMode ', this.supportMode)
   }
 
   watchToConnectionStatus() {
-    this.networkService.checkInternetFunc().subscribe(isOnline => {
+    this.networkService.checkInternetFunc().subscribe((isOnline) => {
       this.checkInternet = isOnline
       this.logger.log('[ION-LIST-CONVS-COMP] - watchToConnectionStatus - isOnline', this.checkInternet)
 
       // checking internet connection
       if (this.checkInternet == true) {
-
-        this.isOnline = true;
+        this.isOnline = true
       } else {
-        this.isOnline = false;
+        this.isOnline = false
       }
-    });
+    })
   }
 
-
   ionViewWillEnter() {
     this.logger.log('Called ionViewDidEnter')
-    this.logger.log('[CONVS-LIST-PAGE] ionViewWillEnter uidConvSelected', this.uidConvSelected);
-    this.listnerStart();
+    this.logger.log(
+      '[CONVS-LIST-PAGE] ionViewWillEnter uidConvSelected',
+      this.uidConvSelected,
+    )
+    this.listnerStart()
 
     // exit from app with hardware back button
     this.subscription = this.platform.backButton.subscribe(() => {
-      navigator['app'].exitApp();
-    });
+      navigator['app'].exitApp()
+    })
   }
 
   // unsubscribe backButton.subscribe method to not use from other page
   ionViewWillLeave() {
     this.logger.log('Called ionViewWillLeave')
-    this.subscription.unsubscribe();
+    this.subscription.unsubscribe()
   }
 
   ionViewDidEnter() { }
 
   getLastProjectId(projectid: string) {
-    this.logger.log('[CONVS-LIST-PAGE] - GET LAST PROJECT ID', projectid);
-    this.lastProjectId = projectid;
+    this.logger.log('[CONVS-LIST-PAGE] - GET LAST PROJECT ID', projectid)
+    this.lastProjectId = projectid
   }
 
-  openUnsevedConversationIframe() {
+  openUnsevedConversationIframe(event) {
+    this.logger.log('[CONVS-LIST-PAGE] openUnsevedConversationIframe ', event)
     this.hasClickedOpenUnservedConvIframe = true
-    this.logger.log('[CONVS-LIST-PAGE] - HAS CLIKED OPEN UNSERVED REQUEST IFRAME', this.hasClickedOpenUnservedConvIframe);
-    const DASHBOARD_BASE_URL = this.appConfigProvider.getConfig().dashboardUrl;
-    this.UNASSIGNED_CONVS_URL = DASHBOARD_BASE_URL + '#/project/' + this.lastProjectId + '/unserved-request-for-panel';
-    this.logger.log('[CONVS-LIST-PAGE] - HAS CLIKED OPEN UNSERVED REQUEST IFRAME > UNASSIGNED CONVS URL', this.UNASSIGNED_CONVS_URL);
-    this.openUnassignedConversations(this.UNASSIGNED_CONVS_URL)
+    this.logger.log(
+      '[CONVS-LIST-PAGE] - HAS CLIKED OPEN UNSERVED REQUEST IFRAME',
+      this.hasClickedOpenUnservedConvIframe,
+    )
+    const DASHBOARD_BASE_URL = this.appConfigProvider.getConfig().dashboardUrl
+    // http://localhost:4204/#/projects-for-panel
+    this.PROJECTS_FOR_PANEL_URL = DASHBOARD_BASE_URL + '#/projects-for-panel'
+    this.UNASSIGNED_CONVS_URL =
+      DASHBOARD_BASE_URL +
+      '#/project/' +
+      this.lastProjectId +
+      '/unserved-request-for-panel'
+
+    if (event === 'pinbtn') {
+      this.IFRAME_URL = this.PROJECTS_FOR_PANEL_URL
+    } else {
+      this.IFRAME_URL = this.UNASSIGNED_CONVS_URL
+    }
+
+    this.logger.log(
+      '[CONVS-LIST-PAGE] - HAS CLIKED OPEN UNSERVED REQUEST IFRAME > UNASSIGNED CONVS URL',
+      this.UNASSIGNED_CONVS_URL,
+    )
+    this.openUnassignedConversations(this.IFRAME_URL, event)
   }
 
   // ---------------------------------------------------------
   // Opens the Unassigned Conversations iframe
   // ---------------------------------------------------------
-  openUnassignedConversations(UNASSIGNED_CONVS_URL) {
-
+  openUnassignedConversations(IFRAME_URL: string, event) {
     if (checkPlatformIsMobile()) {
-      presentModal(this.modalController, UnassignedConversationsPage, { unassigned_convs_url: UNASSIGNED_CONVS_URL });
+      presentModal(this.modalController, UnassignedConversationsPage, {
+        iframe_URL: IFRAME_URL,
+        callerBtn: event,
+      })
     } else {
-      this.navService.push(UnassignedConversationsPage, { unassigned_convs_url: UNASSIGNED_CONVS_URL });
+      this.navService.push(UnassignedConversationsPage, {
+        iframe_URL: IFRAME_URL,
+        callerBtn: event,
+      })
     }
   }
 
   _closeContactsDirectory() {
     try {
-      closeModal(this.modalController);
+      closeModal(this.modalController)
     } catch (err) {
-      this.logger.error('[CONVS-LIST-PAGE] closeContactsDirectory -> error:', err);
+      this.logger.error(
+        '[CONVS-LIST-PAGE] closeContactsDirectory -> error:',
+        err,
+      )
     }
   }
 
-
   listenToSwPostMessage() {
-    this.logger.log('[CONVS-LIST-PAGE] listenToNotificationCLick - CALLED: ');
-    const that = this;
+    this.logger.log('[CONVS-LIST-PAGE] listenToNotificationCLick - CALLED: ')
+    const that = this
     if (navigator && navigator.serviceWorker) {
-
       navigator.serviceWorker.addEventListener('message', function (event) {
-
-        that.logger.log('[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event data: ', event.data);
-        that.logger.log('[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event data data: ', event.data['data']);
-        that.logger.log('[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event data data typeof: ', typeof event.data['data']);
+        that.logger.log(
+          '[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event data: ',
+          event.data,
+        )
+        that.logger.log(
+          '[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event data data: ',
+          event.data['data'],
+        )
+        that.logger.log(
+          '[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event data data typeof: ',
+          typeof event.data['data'],
+        )
         let uidConvSelected = ''
         if (event.data && event.data['conversWith']) {
-          uidConvSelected = event.data['conversWith'];
-        }
-        else {
-          that.logger.log('[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - DIFFERENT MSG');
-          return;
+          uidConvSelected = event.data['conversWith']
+        } else {
+          that.logger.log(
+            '[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - DIFFERENT MSG',
+          )
+          return
         }
 
-        that.logger.log('[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event dataObjct uidConvSelected: ', uidConvSelected);
-        that.logger.log('[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker that.conversations: ', that.conversations);
-        const conversationSelected = that.conversations.find(item => item.uid === uidConvSelected);
+        that.logger.log(
+          '[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker event dataObjct uidConvSelected: ',
+          uidConvSelected,
+        )
+        that.logger.log(
+          '[CONVS-LIST-PAGE] FIREBASE-NOTIFICATION  listenToNotificationCLick - Received a message from service worker that.conversations: ',
+          that.conversations,
+        )
+        const conversationSelected = that.conversations.find(
+          (item) => item.uid === uidConvSelected,
+        )
         if (conversationSelected) {
-
-          that.conversationSelected = conversationSelected;
-          that.logger.log('[CONVS-LIST-PAGE] listenToNotificationCLick- Received a message from service worker event conversationSelected: ', that.conversationSelected);
+          that.conversationSelected = conversationSelected
+          that.logger.log(
+            '[CONVS-LIST-PAGE] listenToNotificationCLick- Received a message from service worker event conversationSelected: ',
+            that.conversationSelected,
+          )
 
           that.navigateByUrl('active', uidConvSelected)
         }
-      });
+      })
     }
   }
 
-
   private listnerStart() {
-    const that = this;
-    this.chatManager.BSStart
-      .pipe(
-        takeUntil(that.unsubscribe$)
-      )
-      .subscribe((data: any) => {
-        this.logger.log('[CONVS-LIST-PAGE] - BSStart SUBSCR DATA - Current user *****', data);
+    const that = this
+    this.chatManager.BSStart.pipe(takeUntil(that.unsubscribe$)).subscribe(
+      (data: any) => {
+        this.logger.log(
+          '[CONVS-LIST-PAGE] - BSStart SUBSCR DATA - Current user *****',
+          data,
+        )
         if (data) {
-          that.initialize();
+          that.initialize()
         }
-      }, error => {
-        this.logger.error('[CONVS-LIST-PAGE] - BSStart SUBSCR - ERROR: ', error);
-      }, () => {
+      },
+      (error) => {
+        this.logger.error('[CONVS-LIST-PAGE] - BSStart SUBSCR - ERROR: ', error)
+      },
+      () => {
         this.logger.log('[CONVS-LIST-PAGE] - BSStart SUBSCR * COMPLETE *')
-      });
+      },
+    )
   }
 
-
   // ------------------------------------------------------------------ //
   // Init convrsation handler
   // ------------------------------------------------------------------ //
   initConversationsHandler() {
-    this.conversations = this.conversationsHandlerService.conversations;
+    this.conversations = this.conversationsHandlerService.conversations
     this.logger.log('[CONVS-LIST-PAGE] - CONVERSATIONS ', this.conversations)
     // save conversationHandler in chatManager
-    this.chatManager.setConversationsHandler(this.conversationsHandlerService);
-    this.showPlaceholder = false;
+    this.chatManager.setConversationsHandler(this.conversationsHandlerService)
+    this.showPlaceholder = false
   }
 
-
-
   initArchivedConversationsHandler() {
-    const keysConversation = ['CLOSED'];
-    this.translationMapConversation = this.translateService.translateLanguage(keysConversation);
+    const keysConversation = ['CLOSED', 'Resolve']
+    this.translationMapConversation = this.translateService.translateLanguage(
+      keysConversation,
+    )
 
     this.archivedConversationsHandlerService.subscribeToConversations(() => {
-      this.logger.log('[CONVS-LIST-PAGE]-CONVS - conversations archived length ', this.archivedConversations.length)
-
-    });
+      this.logger.log(
+        '[CONVS-LIST-PAGE]-CONVS - conversations archived length ',
+        this.archivedConversations.length,
+      )
+    })
 
-    this.archivedConversations = this.archivedConversationsHandlerService.archivedConversations;
-    this.logger.log('[CONVS-LIST-PAGE] archived conversation', this.archivedConversations)
+    this.archivedConversations = this.archivedConversationsHandlerService.archivedConversations
+    this.logger.log(
+      '[CONVS-LIST-PAGE] archived conversation',
+      this.archivedConversations,
+    )
 
     // save archivedConversationsHandlerService in chatManager
-    this.chatManager.setArchivedConversationsHandler(this.archivedConversationsHandlerService);
-
-    this.logger.log('[CONVS-LIST-PAGE]-CONVS SubscribeToConversations - conversations archived length ', this.archivedConversations.length)
-    if (!this.archivedConversations || this.archivedConversations.length === 0) {
-      this.loadingIsActive = false;
+    this.chatManager.setArchivedConversationsHandler(
+      this.archivedConversationsHandlerService,
+    )
+
+    this.logger.log(
+      '[CONVS-LIST-PAGE]-CONVS SubscribeToConversations - conversations archived length ',
+      this.archivedConversations.length,
+    )
+    if (
+      !this.archivedConversations ||
+      this.archivedConversations.length === 0
+    ) {
+      this.loadingIsActive = false
     }
   }
 
-
   // ----------------------------------------------------------------------------------------------------
-  // To display "No conversation yet" MESSAGE in conversazion list 
+  // To display "No conversation yet" MESSAGE in conversazion list
   // this.loadingIsActive is set to false only if on init there are not conversation
   // otherwise loadingIsActive remains set to true and the message "No conversation yet" is not displayed
   // to fix this
-  // - for the direct conversation  
-  // ---------------------------------------------------------------------------------------------------- 
+  // - for the direct conversation
+  // ----------------------------------------------------------------------------------------------------
   listenToAppCompConvsLengthOnInitConvs() {
-    this.events.subscribe('appcompSubscribeToConvs:loadingIsActive', (loadingIsActive) => {
-      this.logger.log('[CONVS-LIST-PAGE]-CONVS loadingIsActive', loadingIsActive);
-      if (loadingIsActive === false) {
-        this.loadingIsActive = false
-      }
-    });
+    this.events.subscribe(
+      'appcompSubscribeToConvs:loadingIsActive',
+      (loadingIsActive) => {
+        this.logger.log(
+          '[CONVS-LIST-PAGE]-CONVS loadingIsActive',
+          loadingIsActive,
+        )
+        if (loadingIsActive === false) {
+          this.loadingIsActive = false
+        }
+      },
+    )
   }
 
   listenGoOnline() {
     this.events.subscribe('go:online', (goonline) => {
-      this.logger.info('[CONVS-LIST-PAGE] - listen To go:online - goonline', goonline);
+      this.logger.info(
+        '[CONVS-LIST-PAGE] - listen To go:online - goonline',
+        goonline,
+      )
       // this.events.unsubscribe('profileInfoButtonClick:logout')
       if (goonline === true) {
         this.displayNewConvsItem = true
       }
-    });
+    })
   }
 
   listenGoOffline() {
-
     this.events.subscribe('go:offline', (offline) => {
-      this.logger.info('[CONVS-LIST-PAGE] - listen To go:offline - offline', offline);
+      this.logger.info(
+        '[CONVS-LIST-PAGE] - listen To go:offline - offline',
+        offline,
+      )
       // this.events.unsubscribe('profileInfoButtonClick:logout')
       if (offline === true) {
         this.displayNewConvsItem = false
       }
-    });
+    })
   }
 
   listenToLogoutEvent() {
-    this.events.subscribe('profileInfoButtonClick:logout', (hasclickedlogout) => {
-      this.logger.info('[CONVS-LIST-PAGE] - listenToLogoutEvent - hasclickedlogout', hasclickedlogout);
-
-
-      this.conversations = []
-      this.conversationsHandlerService.conversations = [];
-      this.uidConvSelected = null;
-
-      this.logger.log('[CONVS-LIST-PAGE] - listenToLogoutEvent - CONVERSATIONS ', this.conversations)
-      this.logger.log('[CONVS-LIST-PAGE] - listenToLogoutEvent - uidConvSelected ', this.uidConvSelected)
-      if (hasclickedlogout === true) {
-        this.loadingIsActive = false
-      }
-    });
+    this.events.subscribe(
+      'profileInfoButtonClick:logout',
+      (hasclickedlogout) => {
+        this.logger.info(
+          '[CONVS-LIST-PAGE] - listenToLogoutEvent - hasclickedlogout',
+          hasclickedlogout,
+        )
+
+        this.conversations = []
+        this.conversationsHandlerService.conversations = []
+        this.uidConvSelected = null
+
+        this.logger.log(
+          '[CONVS-LIST-PAGE] - listenToLogoutEvent - CONVERSATIONS ',
+          this.conversations,
+        )
+        this.logger.log(
+          '[CONVS-LIST-PAGE] - listenToLogoutEvent - uidConvSelected ',
+          this.uidConvSelected,
+        )
+        if (hasclickedlogout === true) {
+          this.loadingIsActive = false
+        }
+      },
+    )
   }
 
-
-  // ------------------------------------------------------------------ 
+  // ------------------------------------------------------------------
   //  SUBSCRIPTIONS
   // ------------------------------------------------------------------
   initSubscriptions() {
     this.logger.log('[CONVS-LIST-PAGE] - CALLING - initSubscriptions ')
-    let key = '';
+    let key = ''
 
-
-    key = 'loggedUser:logout';
+    key = 'loggedUser:logout'
     if (!isInArray(key, this.subscriptions)) {
-      this.subscriptions.push(key);
-      this.events.subscribe(key, this.subscribeLoggedUserLogout);
+      this.subscriptions.push(key)
+      this.events.subscribe(key, this.subscribeLoggedUserLogout)
     }
 
     // key = 'readAllMessages';
@@ -432,10 +581,10 @@ export class ConversationListPage implements OnInit {
     //   this.events.subscribe(key, this.readAllMessages);
     // }
 
-    key = 'profileInfoButtonClick:changed';
+    key = 'profileInfoButtonClick:changed'
     if (!isInArray(key, this.subscriptions)) {
-      this.subscriptions.push(key);
-      this.events.subscribe(key, this.subscribeProfileInfoButtonClicked);
+      this.subscriptions.push(key)
+      this.events.subscribe(key, this.subscribeProfileInfoButtonClicked)
     }
 
     // this.conversationsHandlerService.readAllMessages.subscribe((conversationId: string) => {
@@ -443,67 +592,89 @@ export class ConversationListPage implements OnInit {
     //   this.readAllMessages(conversationId);
     // });
 
-    this.conversationsHandlerService.conversationAdded.subscribe((conversation: ConversationModel) => {
-      // this.logger.log('[CONVS-LIST-PAGE] ***** conversationsAdded *****', conversation);
-      // that.conversationsChanged(conversations);
-      if (conversation) {
-        this.onImageLoaded(conversation)
-        this.onConversationLoaded(conversation)
-      }
-    });
-
-    this.conversationsHandlerService.conversationChanged.subscribe((conversation: ConversationModel) => {
-      // this.logger.log('[CONVS-LIST-PAGE] ***** subscribeConversationChanged *****', conversation);
-      // that.conversationsChanged(conversations)
-      if (conversation) {
-        this.onImageLoaded(conversation)
-        this.onConversationLoaded(conversation)
-      }
-    });
-
-    this.conversationsHandlerService.conversationRemoved.subscribe((conversation: ConversationModel) => {
-      this.logger.log('[CONVS-LIST-PAGE] ***** conversationsRemoved *****', conversation);
-    });
-
-    this.archivedConversationsHandlerService.archivedConversationAdded.subscribe((conversation: ConversationModel) => {
-      this.logger.log('[CONVS-LIST-PAGE] ***** archivedConversationAdded *****', conversation);
-      // that.conversationsChanged(conversations);
-      if (conversation) {
-        this.onImageLoaded(conversation)
-        this.onConversationLoaded(conversation)
-      }
-    });
+    this.conversationsHandlerService.conversationAdded.subscribe(
+      (conversation: ConversationModel) => {
+        // this.logger.log('[CONVS-LIST-PAGE] ***** conversationsAdded *****', conversation);
+        // that.conversationsChanged(conversations);
+        if (conversation) {
+          this.onImageLoaded(conversation)
+          this.onConversationLoaded(conversation)
+        }
+      },
+    )
+
+    this.conversationsHandlerService.conversationChanged.subscribe(
+      (conversation: ConversationModel) => {
+        // this.logger.log('[CONVS-LIST-PAGE] ***** subscribeConversationChanged *****', conversation);
+        // that.conversationsChanged(conversations)
+        if (conversation) {
+          this.onImageLoaded(conversation)
+          this.onConversationLoaded(conversation)
+        }
+      },
+    )
+
+    this.conversationsHandlerService.conversationRemoved.subscribe(
+      (conversation: ConversationModel) => {
+        this.logger.log(
+          '[CONVS-LIST-PAGE] ***** conversationsRemoved *****',
+          conversation,
+        )
+      },
+    )
+
+    this.archivedConversationsHandlerService.archivedConversationAdded.subscribe(
+      (conversation: ConversationModel) => {
+        this.logger.log(
+          '[CONVS-LIST-PAGE] ***** archivedConversationAdded *****',
+          conversation,
+        )
+        // that.conversationsChanged(conversations);
+        if (conversation) {
+          this.onImageLoaded(conversation)
+          this.onConversationLoaded(conversation)
+        }
+      },
+    )
   }
 
   // ------------------------------------------------------------------------------------
   // @ SUBSCRIBE TO LOGGED USER LOGOUT ??????????? SEEMS NOT USED ?????????????????
   // ------------------------------------------------------------------------------------
   subscribeLoggedUserLogout = () => {
-    this.conversations = [];
-    this.uidConvSelected = null;
-    this.logger.log('[CONVS-LIST-PAGE] - subscribeLoggedUserLogout conversations ', this.conversations);
-    this.logger.log('[CONVS-LIST-PAGE] - subscribeLoggedUserLogout uidConvSelected ', this.uidConvSelected);
+    this.conversations = []
+    this.uidConvSelected = null
+    this.logger.log(
+      '[CONVS-LIST-PAGE] - subscribeLoggedUserLogout conversations ',
+      this.conversations,
+    )
+    this.logger.log(
+      '[CONVS-LIST-PAGE] - subscribeLoggedUserLogout uidConvSelected ',
+      this.uidConvSelected,
+    )
   }
 
-
-
   // ------------------------------------------------------------------------------------
   // @ SUBSCRIBE TO CONVERSATION CHANGED  ??????????? SEEMS NOT USED ?????????????????
   // ------------------------------------------------------------------------------------
   conversationsChanged = (conversations: ConversationModel[]) => {
-    this.numberOpenConv = this.conversationsHandlerService.countIsNew();
-    this.logger.log('[CONVS-LIST-PAGE] - conversationsChanged - NUMB OF CONVERSATIONS: ', this.numberOpenConv);
+    this.numberOpenConv = this.conversationsHandlerService.countIsNew()
+    this.logger.log(
+      '[CONVS-LIST-PAGE] - conversationsChanged - NUMB OF CONVERSATIONS: ',
+      this.numberOpenConv,
+    )
     // console.log('conversationsChanged »»»»»»»»» uidConvSelected', that.conversations[0], that.uidConvSelected);
     if (this.uidConvSelected && !this.conversationSelected) {
-      const conversationSelected = this.conversations.find(item => item.uid === this.uidConvSelected);
+      const conversationSelected = this.conversations.find(
+        (item) => item.uid === this.uidConvSelected,
+      )
       if (conversationSelected) {
-        this.conversationSelected = conversationSelected;
-        this.setUidConvSelected(this.uidConvSelected);
+        this.conversationSelected = conversationSelected
+        this.setUidConvSelected(this.uidConvSelected)
       }
     }
   }
 
-
   /**
    * ::: subscribeChangedConversationSelected :::
    * evento richiamato quando si seleziona un utente nell'elenco degli user
@@ -513,14 +684,27 @@ export class ConversationListPage implements OnInit {
   // !!!!!! IS USED? ?????
   // ------------------------------
   subscribeChangedConversationSelected = (user: UserModel, type: string) => {
-    this.logger.log('[CONVS-LIST-PAGE]  ************** subscribeUidConvSelectedChanged navigateByUrl', user, type);
-    this.uidConvSelected = user.uid;
-    this.logger.log('[CONVS-LIST-PAGE]  ************** uidConvSelected ', this.uidConvSelected);
+    this.logger.log(
+      '[CONVS-LIST-PAGE]  ************** subscribeUidConvSelectedChanged navigateByUrl',
+      user,
+      type,
+    )
+    this.uidConvSelected = user.uid
+    this.logger.log(
+      '[CONVS-LIST-PAGE]  ************** uidConvSelected ',
+      this.uidConvSelected,
+    )
     // this.conversationsHandlerService.uidConvSelected = user.uid;
-    const conversationSelected = this.conversations.find(item => item.uid === this.uidConvSelected);
+    const conversationSelected = this.conversations.find(
+      (item) => item.uid === this.uidConvSelected,
+    )
     if (conversationSelected) {
-      this.logger.log('[CONVS-LIST-PAGE] --> uidConvSelected: ', this.conversationSelected, this.uidConvSelected);
-      this.conversationSelected = conversationSelected;
+      this.logger.log(
+        '[CONVS-LIST-PAGE] --> uidConvSelected: ',
+        this.conversationSelected,
+        this.uidConvSelected,
+      )
+      this.conversationSelected = conversationSelected
     }
     // this.router.navigateByUrl('conversation-detail/' + user.uid + '?conversationWithFullname=' + user.fullname);
   }
@@ -530,20 +714,28 @@ export class ConversationListPage implements OnInit {
    * evento richiamato quando si seleziona bottone profile-info-modal
    */
   subscribeProfileInfoButtonClicked = (event: string) => {
-    this.logger.log('[CONVS-LIST-PAGE] ************** subscribeProfileInfoButtonClicked: ', event);
+    this.logger.log(
+      '[CONVS-LIST-PAGE] ************** subscribeProfileInfoButtonClicked: ',
+      event,
+    )
     if (event === 'displayArchived') {
-      this.initArchivedConversationsHandler();
+      this.initArchivedConversationsHandler()
       // this.openArchivedConversationsModal()
       this.conversationType = 'archived'
 
       // let storedArchivedConv = localStorage.getItem('activeConversationSelected');
-      const keys = ['LABEL_ARCHIVED'];
-      this.headerTitle = this.translateService.translateLanguage(keys).get(keys[0]);
+      const keys = ['LABEL_ARCHIVED']
+      // const keys = ['History'];
 
+      this.headerTitle = this.translateService
+        .translateLanguage(keys)
+        .get(keys[0])
     } else if (event === 'displayContact') {
       this.conversationType = 'archived'
-      const keys = ['LABEL_CONTACTS'];
-      this.headerTitle = this.translateService.translateLanguage(keys).get(keys[0]);
+      const keys = ['LABEL_CONTACTS']
+      this.headerTitle = this.translateService
+        .translateLanguage(keys)
+        .get(keys[0])
     }
   }
 
@@ -557,12 +749,10 @@ export class ConversationListPage implements OnInit {
     //   console.log('ConversationListPage - storedActiveConv Objct: ', storedActiveConvObjct);
     //   this.navigateByUrl('active', storedActiveConvObjct.uid)
     // } else {
-    //   // da implementare se nn c'è stata nessuna conv attive selezionata 
+    //   // da implementare se nn c'è stata nessuna conv attive selezionata
     // }
-
   }
 
-
   // ------------------------------------------------------------------//
   // END SUBSCRIPTIONS
   // ------------------------------------------------------------------//
@@ -584,8 +774,6 @@ export class ConversationListPage implements OnInit {
   //   })
   // }
 
-
-
   // ------------------------------------------------------------------//
   // BEGIN FUNCTIONS
   // ------------------------------------------------------------------//
@@ -593,22 +781,24 @@ export class ConversationListPage implements OnInit {
    * ::: initialize :::
    */
   initialize() {
-    const appconfig = this.appConfigProvider.getConfig();
-    this.tenant = appconfig.firebaseConfig.tenant;
-    this.logger.log('[CONVS-LIST-PAGE] - initialize -> firebaseConfig tenant ', this.tenant);
+    const appconfig = this.appConfigProvider.getConfig()
+    this.tenant = appconfig.firebaseConfig.tenant
+    this.logger.log(
+      '[CONVS-LIST-PAGE] - initialize -> firebaseConfig tenant ',
+      this.tenant,
+    )
 
     if (this.tiledeskAuthService.getCurrentUser()) {
-      this.loggedUserUid = this.tiledeskAuthService.getCurrentUser().uid;
+      this.loggedUserUid = this.tiledeskAuthService.getCurrentUser().uid
     }
-    this.subscriptions = [];
-    this.initConversationsHandler();
-    this.initVariables();
-    this.initSubscriptions();
+    this.subscriptions = []
+    this.initConversationsHandler()
+    this.initVariables()
+    this.initSubscriptions()
 
     // this.initHandlerEventEmitter();
   }
 
-
   /**
    * ::: initVariables :::
    * al caricamento della pagina:
@@ -623,46 +813,45 @@ export class ConversationListPage implements OnInit {
   // It only works on BSStart.subscribe! it is useful or can be eliminated
   // --------------------------------------------------------
   initVariables() {
-    this.logger.log('[CONVS-LIST-PAGE] uidReciverFromUrl:: ' + this.uidReciverFromUrl);
-    this.logger.log('[CONVS-LIST-PAGE] loggedUserUid:: ' + this.loggedUserUid);
-    this.logger.log('[CONVS-LIST-PAGE] tenant:: ' + this.tenant);
-    if (this.route.component['name'] !== "ConversationListPage") {
-
+    this.logger.log(
+      '[CONVS-LIST-PAGE] uidReciverFromUrl:: ' + this.uidReciverFromUrl,
+    )
+    this.logger.log('[CONVS-LIST-PAGE] loggedUserUid:: ' + this.loggedUserUid)
+    this.logger.log('[CONVS-LIST-PAGE] tenant:: ' + this.tenant)
+    if (this.route.component['name'] !== 'ConversationListPage') {
       if (this.route && this.route.snapshot && this.route.snapshot.firstChild) {
-        const IDConv = this.route.snapshot.firstChild.paramMap.get('IDConv');
-        this.logger.log('[CONVS-LIST-PAGE] conversationWith 2: ', IDConv);
+        const IDConv = this.route.snapshot.firstChild.paramMap.get('IDConv')
+        this.logger.log('[CONVS-LIST-PAGE] conversationWith 2: ', IDConv)
         if (IDConv) {
-          this.setUidConvSelected(IDConv);
+          this.setUidConvSelected(IDConv)
         } else {
-
-          this.logger.log('[CONVS-LIST-PAGE] conversationWith 2 (else): ', IDConv);
+          this.logger.log(
+            '[CONVS-LIST-PAGE] conversationWith 2 (else): ',
+            IDConv,
+          )
         }
       }
     }
   }
 
-
-
   /**
    * ::: setUidConvSelected :::
    */
-  setUidConvSelected(uidConvSelected: string, conversationType?: string,) {
+  setUidConvSelected(uidConvSelected: string, conversationType?: string) {
     this.logger.log('[CONVS-LIST-PAGE] setuidCOnvSelected', uidConvSelected)
-    this.uidConvSelected = uidConvSelected;
+    this.uidConvSelected = uidConvSelected
     this.logger.log('uidConvSelected', uidConvSelected)
     // this.conversationsHandlerService.uidConvSelected = uidConvSelected;
     if (uidConvSelected) {
-      let conversationSelected;
+      let conversationSelected
       if (conversationType === 'active') {
-        conversationSelected = this.conversations.find(item => item.uid === this.uidConvSelected);
-      } else if (conversationType === 'archived') {
-        conversationSelected = this.archivedConversations.find(item => item.uid === this.uidConvSelected);
-      }
+        conversationSelected = this.conversations.find((item) => item.uid === this.uidConvSelected)
+      } else if (conversationType === 'archived') { conversationSelected = this.archivedConversations.find((item) => item.uid === this.uidConvSelected) }
       if (conversationSelected) {
-        this.logger.log('[CONVS-LIST-PAGE] conversationSelected', conversationSelected);
-        this.logger.log('[CONVS-LIST-PAGE] the conversation ', this.conversationSelected, ' has already been loaded');
-        this.conversationSelected = conversationSelected;
-        this.logger.log('[CONVS-LIST-PAGE] setUidConvSelected: ', this.conversationSelected);
+        this.logger.log('[CONVS-LIST-PAGE] conversationSelected', conversationSelected,)
+        this.logger.log('[CONVS-LIST-PAGE] the conversation ', this.conversationSelected, ' has already been loaded')
+        this.conversationSelected = conversationSelected
+        this.logger.log('[CONVS-LIST-PAGE] setUidConvSelected: ', this.conversationSelected)
       }
     }
   }
@@ -671,29 +860,31 @@ export class ConversationListPage implements OnInit {
     this.logger.log('onConversationSelected conversation', conversation)
     if (conversation.archived) {
       this.navigateByUrl('archived', conversation.uid)
-      this.logger.log('[CONVS-LIST-PAGE] onConversationSelected archived conversation.uid ', conversation.uid)
+      this.logger.log('[CONVS-LIST-PAGE] onConversationSelected archived conversation.uid ', conversation.uid,
+      )
     } else {
       this.navigateByUrl('active', conversation.uid)
       this.logger.log('[CONVS-LIST-PAGE] onConversationSelected active conversation.uid ', conversation.uid)
     }
-
   }
 
   onImageLoaded(conversation: any) {
     // this.logger.log('[CONVS-LIST-PAGE] onImageLoaded', conversation)
-    let conversation_with_fullname = conversation.sender_fullname;
-    let conversation_with = conversation.sender;
+    let conversation_with_fullname = conversation.sender_fullname
+    let conversation_with = conversation.sender
     if (conversation.sender === this.loggedUserUid) {
-      conversation_with = conversation.recipient;
-      conversation_with_fullname = conversation.recipient_fullname;
+      conversation_with = conversation.recipient
+      conversation_with_fullname = conversation.recipient_fullname
     } else if (isGroup(conversation)) {
       // conversation_with_fullname = conv.sender_fullname;
       // conv.last_message_text = conv.last_message_text;
-      conversation_with = conversation.recipient;
-      conversation_with_fullname = conversation.recipient_fullname;
+      conversation_with = conversation.recipient
+      conversation_with_fullname = conversation.recipient_fullname
     }
-    if (!conversation_with.startsWith("support-group")) {
-      conversation.image = this.imageRepoService.getImagePhotoUrl(conversation_with)
+    if (!conversation_with.startsWith('support-group')) {
+      conversation.image = this.imageRepoService.getImagePhotoUrl(
+        conversation_with,
+      )
     }
   }
 
@@ -704,49 +895,42 @@ export class ConversationListPage implements OnInit {
     //   this.ionContentConvList.scrollToTop(0);
     // }
 
-    const keys = ['YOU', 'SENT_AN_IMAGE', 'SENT_AN_ATTACHMENT'];
-    const translationMap = this.translateService.translateLanguage(keys);
+    const keys = ['YOU', 'SENT_AN_IMAGE', 'SENT_AN_ATTACHMENT']
+    const translationMap = this.translateService.translateLanguage(keys)
     // Fixes the bug: if a snippet of code is pasted and sent it is not displayed correctly in the convesations list
 
-    var regex = /<br\s*[\/]?>/gi;
+    var regex = /<br\s*[\/]?>/gi
     if (conversation && conversation.last_message_text) {
-      conversation.last_message_text = conversation.last_message_text.replace(regex, "")
+      conversation.last_message_text = conversation.last_message_text.replace(regex, '',)
 
       //FIX-BUG: 'YOU: YOU: YOU: text' on last-message-text in conversation-list
       if (conversation.sender === this.loggedUserUid && !conversation.last_message_text.includes(': ')) {
         // this.logger.log('[CONVS-LIST-PAGE] onConversationLoaded', conversation)
 
-        if (conversation.type !== "image" && conversation.type !== "file") {
-          conversation.last_message_text = translationMap.get('YOU') + ': ' + conversation.last_message_text;
-
-        } else if (conversation.type === "image") {
-
+        if (conversation.type !== 'image' && conversation.type !== 'file') {
+          conversation.last_message_text = translationMap.get('YOU') + ': ' + conversation.last_message_text
+        } else if (conversation.type === 'image') {
           // this.logger.log('[CONVS-LIST-PAGE] HAS SENT AN IMAGE');
           // this.logger.log("[CONVS-LIST-PAGE] translationMap.get('YOU')")
-          const SENT_AN_IMAGE = conversation['last_message_text'] = translationMap.get('SENT_AN_IMAGE')
-
-          conversation.last_message_text = translationMap.get('YOU') + ': ' + SENT_AN_IMAGE;
+          const SENT_AN_IMAGE = (conversation['last_message_text'] = translationMap.get('SENT_AN_IMAGE'))
 
-        } else if (conversation.type === "file") {
+          conversation.last_message_text = translationMap.get('YOU') + ': ' + SENT_AN_IMAGE
+        } else if (conversation.type === 'file') {
           // this.logger.log('[CONVS-LIST-PAGE] HAS SENT FILE')
-          const SENT_AN_ATTACHMENT = conversation['last_message_text'] = translationMap.get('SENT_AN_ATTACHMENT')
-          conversation.last_message_text = translationMap.get('YOU') + ': ' + SENT_AN_ATTACHMENT;
+          const SENT_AN_ATTACHMENT = (conversation['last_message_text'] = translationMap.get('SENT_AN_ATTACHMENT'))
+          conversation.last_message_text = translationMap.get('YOU') + ': ' + SENT_AN_ATTACHMENT
         }
       } else {
-        if (conversation.type === "image") {
-
+        if (conversation.type === 'image') {
           // this.logger.log('[CONVS-LIST-PAGE] HAS SENT AN IMAGE');
           // this.logger.log("[CONVS-LIST-PAGE] translationMap.get('YOU')")
-          const SENT_AN_IMAGE = conversation['last_message_text'] = translationMap.get('SENT_AN_IMAGE')
-
-          conversation.last_message_text = SENT_AN_IMAGE;
+          const SENT_AN_IMAGE = (conversation['last_message_text'] = translationMap.get('SENT_AN_IMAGE'))
 
-        }
-        else if (conversation.type === "file") {
+          conversation.last_message_text = SENT_AN_IMAGE
+        } else if (conversation.type === 'file') {
           // this.logger.log('[CONVS-LIST-PAGE] HAS SENT FILE')
-          const SENT_AN_ATTACHMENT = conversation['last_message_text'] = translationMap.get('SENT_AN_ATTACHMENT')
-          conversation.last_message_text = SENT_AN_ATTACHMENT;
-
+          const SENT_AN_ATTACHMENT = (conversation['last_message_text'] = translationMap.get('SENT_AN_ATTACHMENT'))
+          conversation.last_message_text = SENT_AN_ATTACHMENT
         }
       }
     }
@@ -756,59 +940,65 @@ export class ConversationListPage implements OnInit {
   //   this.logger.log('[CONVS-LIST-PAGE] isMarkdownLink 1')
   //   var regex = /^(^|[\n\r])\s*1\.\s.*\s+1\.\s$/
   //   let matchRegex = false
-  //   if (regex.test(last_message_text)) { 
+  //   if (regex.test(last_message_text)) {
   //     this.logger.log('[CONVS-LIST-PAGE] isMarkdownLink 2')
   //     matchRegex = true
   //     return matchRegex
   //   }
   // }
 
-
   navigateByUrl(converationType: string, uidConvSelected: string) {
-    this.logger.log('[CONVS-LIST-PAGE] calling navigateByUrl: ');
-    this.logger.log('[CONVS-LIST-PAGE] navigateByUrl uidConvSelected: ', uidConvSelected);
-    this.logger.log('[CONVS-LIST-PAGE] navigateByUrl run  this.setUidConvSelected');
-    this.logger.log('[CONVS-LIST-PAGE] navigateByUrl this.uidConvSelected ', this.uidConvSelected);
-    this.logger.log('[CONVS-LIST-PAGE] navigateByUrl this.conversationSelected ', this.conversationSelected)
 
-    this.setUidConvSelected(uidConvSelected, converationType);
+    this.logger.log('[CONVS-LIST-PAGE] navigateByUrl uidConvSelected: ', uidConvSelected)
+
+    this.logger.log('[CONVS-LIST-PAGE] navigateByUrl this.uidConvSelected ', this.uidConvSelected)
+
+    this.setUidConvSelected(uidConvSelected, converationType)
     if (checkPlatformIsMobile()) {
-      this.logger.log('[CONVS-LIST-PAGE] checkPlatformIsMobile(): ', checkPlatformIsMobile());
-      this.logger.log('[CONVS-LIST-PAGE] DESKTOP (window >= 768)', this.navService);
-      let pageUrl = 'conversation-detail/' + this.uidConvSelected + '/' + this.conversationSelected.conversation_with_fullname + '/' + converationType;
+      this.logger.log('[CONVS-LIST-PAGE] checkPlatformIsMobile(): ', checkPlatformIsMobile())
+      this.logger.log('[CONVS-LIST-PAGE] DESKTOP (window < 768)', this.navService)
+      this.logger.log('[CONVS-LIST-PAGE] navigateByUrl this.conversationSelected conversation_with_fullname ', this.conversationSelected.conversation_with_fullname)
+      let pageUrl = 'conversation-detail/' + this.uidConvSelected + '/' + this.conversationSelected.conversation_with_fullname + '/' + converationType
       this.logger.log('[CONVS-LIST-PAGE] pageURL', pageUrl)
-      this.router.navigateByUrl(pageUrl);
+        // replace(/\(/g, '%28').replace(/\)/g, '%29') -> used for the encoder of any round brackets
+      this.router.navigateByUrl(pageUrl.replace(/\(/g, '%28').replace(/\)/g, '%29'))
     } else {
-      this.logger.log('[CONVS-LIST-PAGE] checkPlatformIsMobile(): ', checkPlatformIsMobile());
-      this.logger.log('[CONVS-LIST-PAGE] MOBILE (window < 768) ', this.navService);
-      let pageUrl = 'conversation-detail/' + this.uidConvSelected;
+      this.logger.log('[CONVS-LIST-PAGE] navigateByUrl this.conversationSelected conversation_with_fullname ', this.conversationSelected.conversation_with_fullname)
+      this.logger.log('[CONVS-LIST-PAGE] checkPlatformIsMobile(): ', checkPlatformIsMobile())
+      this.logger.log('[CONVS-LIST-PAGE] MOBILE (window >= 768) ', this.navService)
+      let pageUrl = 'conversation-detail/' + this.uidConvSelected
       if (this.conversationSelected && this.conversationSelected.conversation_with_fullname) {
-        pageUrl = 'conversation-detail/' + this.uidConvSelected + '/' + this.conversationSelected.conversation_with_fullname + '/' + converationType;
+        pageUrl = 'conversation-detail/' + this.uidConvSelected + '/' + this.conversationSelected.conversation_with_fullname + '/' + converationType
       }
-      this.logger.log('[CONVS-LIST-PAGE] setUidConvSelected navigateByUrl--->: ', pageUrl);
-      this.router.navigateByUrl(pageUrl);
+      this.logger.log('[CONVS-LIST-PAGE] setUidConvSelected navigateByUrl--->: ', pageUrl)
+      // replace(/\(/g, '%28').replace(/\)/g, '%29') -> used for the encoder of any round brackets
+      this.router.navigateByUrl(pageUrl.replace(/\(/g, '%28').replace(/\)/g, '%29'))
     }
   }
 
-
   // ---------------------------------------------------------
   // Opens the list of contacts for direct convs
   // ---------------------------------------------------------
   openContactsDirectory(event: any) {
-    const TOKEN = this.tiledeskAuthService.getTiledeskToken();
-    this.logger.log('[CONVS-LIST-PAGE] openContactsDirectory', TOKEN);
+    const TOKEN = this.tiledeskAuthService.getTiledeskToken()
+    this.logger.log('[CONVS-LIST-PAGE] openContactsDirectory', TOKEN)
     if (checkPlatformIsMobile()) {
-      presentModal(this.modalController, ContactsDirectoryPage, { token: TOKEN });
+      presentModal(this.modalController, ContactsDirectoryPage, {
+        token: TOKEN,
+      })
     } else {
-      this.navService.push(ContactsDirectoryPage, { token: TOKEN });
+      this.navService.push(ContactsDirectoryPage, { token: TOKEN })
     }
   }
 
   closeContactsDirectory() {
     try {
-      closeModal(this.modalController);
+      closeModal(this.modalController)
     } catch (err) {
-      this.logger.error('[CONVS-LIST-PAGE] closeContactsDirectory -> error:', err);
+      this.logger.error(
+        '[CONVS-LIST-PAGE] closeContactsDirectory -> error:',
+        err,
+      )
     }
   }
 
@@ -816,8 +1006,8 @@ export class ConversationListPage implements OnInit {
   // Opens logged user profile modal
   // ---------------------------------------------------------
   openProfileInfo(event: any) {
-    const TOKEN = this.messagingAuthService.getToken();
-    this.logger.log('[CONVS-LIST-PAGE] open ProfileInfoPage TOKEN ', TOKEN);
+    const TOKEN = this.messagingAuthService.getToken()
+    this.logger.log('[CONVS-LIST-PAGE] open ProfileInfoPage TOKEN ', TOKEN)
     if (checkPlatformIsMobile()) {
       presentModal(this.modalController, ProfileInfoPage, { token: TOKEN })
     } else {
@@ -825,102 +1015,186 @@ export class ConversationListPage implements OnInit {
     }
   }
 
+  listenToCloseConvFromHeaderConversation() {
+    this.events.subscribe('conversation:closed', (convId) => {
+      this.logger.log('[CONVS-LIST-PAGE] hasclosedconversation  convId', convId)
 
+      const conversation = this.conversations.find(
+        (conv) => conv.uid === convId,
+      )
+      this.logger.log('[CONVS-LIST-PAGE] hasclosedconversation  conversation', conversation)
+      this.onCloseConversation(conversation)
+    })
+  }
 
   // ----------------------------------------------------------------------------------------------
   // onCloseConversation
   // https://github.com/chat21/chat21-cloud-functions/blob/master/docs/api.md#delete-a-conversation
   // ----------------------------------------------------------------------------------------------
   onCloseConversation(conversation: ConversationModel) {
+    this.logger.log('[CONVS-LIST-PAGE] onCloseConversation  conversation', conversation)
+
     // -------------------------------------------------------------------------------------
-    // Fix the display of the message "No conversation yet" when a conversation is archived 
-    // but there are others in the list (happens when loadingIsActive is set to false because 
+    // Fix the display of the message "No conversation yet" when a conversation is archived
+    // but there are others in the list (happens when loadingIsActive is set to false because
     // when is called the initConversationsHandler method there is not conversations)
     // -------------------------------------------------------------------------------------
-    this.loadingIsActive = false;
+    this.loadingIsActive = false
     // console.log('CONVS - CONV-LIST-PAGE onCloseConversation CONVS: ', conversation)
     this.logger.log('[CONVS-LIST-PAGE] onCloseConversation loadingIsActive: ', this.loadingIsActive)
+    if (conversation) {
+      const conversationId = conversation.uid
 
-    const conversationId = conversation.uid;
-
-    this.logger.log('[CONVS-LIST-PAGE] onCloseConversation conversationId: ', conversationId)
+      this.logger.log('[CONVS-LIST-PAGE] onCloseConversation conversationId: ', conversationId)
 
-    const conversationWith_segments = conversationId.split('-');
-    this.logger.log('[CONVS-LIST-PAGE] - conversationId_segments: ', conversationWith_segments);
-
-    // Removes the last element of the array if is = to the separator 
-    if (conversationWith_segments[conversationWith_segments.length - 1] === '') {
-      conversationWith_segments.pop();
-    }
+      const conversationWith_segments = conversationId.split('-')
+      this.logger.log(
+        '[CONVS-LIST-PAGE] - conversationId_segments: ',
+        conversationWith_segments,
+      )
 
-    if (conversationWith_segments.length === 4) {
-      const lastArrayElement = conversationWith_segments[conversationWith_segments.length - 1]
-      this.logger.log('[CONVS-LIST-PAGE] - lastArrayElement ', lastArrayElement);
-      this.logger.log('[CONVS-LIST-PAGE] - lastArrayElement length', lastArrayElement.length);
-      if (lastArrayElement.length !== 32) {
-        conversationWith_segments.pop();
+      // Removes the last element of the array if is = to the separator
+      if (
+        conversationWith_segments[conversationWith_segments.length - 1] === ''
+      ) {
+        conversationWith_segments.pop()
       }
-    }
 
-    if (conversationId.startsWith("support-group")) {
-      let project_id = ''
       if (conversationWith_segments.length === 4) {
-        project_id = conversationWith_segments[2];
-
-        const tiledeskToken = this.tiledeskAuthService.getTiledeskToken();
-        this.archiveSupportGroupConv(tiledeskToken, project_id, conversationId);
+        const lastArrayElement =
+          conversationWith_segments[conversationWith_segments.length - 1]
+        this.logger.log(
+          '[CONVS-LIST-PAGE] - lastArrayElement ',
+          lastArrayElement,
+        )
+        this.logger.log(
+          '[CONVS-LIST-PAGE] - lastArrayElement length',
+          lastArrayElement.length,
+        )
+        if (lastArrayElement.length !== 32) {
+          conversationWith_segments.pop()
+        }
+      }
 
+      if (conversationId.startsWith('support-group')) {
+        let project_id = ''
+        if (conversationWith_segments.length === 4) {
+          project_id = conversationWith_segments[2]
+
+          const tiledeskToken = this.tiledeskAuthService.getTiledeskToken()
+          this.archiveSupportGroupConv(
+            tiledeskToken,
+            project_id,
+            conversationId,
+          )
+        } else {
+          this.getProjectIdByConversationWith(conversationId)
+        }
       } else {
-        this.getProjectIdByConversationWith(conversationId)
+        this.conversationsHandlerService.archiveConversation(conversationId)
       }
-    } else {
-      this.conversationsHandlerService.archiveConversation(conversationId)
     }
   }
 
   getProjectIdByConversationWith(conversationId: string) {
-    const tiledeskToken = this.tiledeskAuthService.getTiledeskToken();
-
-    this.tiledeskService.getProjectIdByConvRecipient(tiledeskToken, conversationId).subscribe(res => {
-      this.logger.log('[INFO-CONTENT-COMP] - GET PROJECTID BY CONV RECIPIENT RES', res);
-
-      if (res) {
-        const project_id = res.id_project
-        this.logger.log('[INFO-CONTENT-COMP] - GET PROJECTID BY CONV RECIPIENT  project_id', project_id);
-        this.archiveSupportGroupConv(tiledeskToken, project_id, conversationId);
-      }
-
-    }, (error) => {
-      this.logger.error('[INFO-CONTENT-COMP] - GET PROJECTID BY CONV RECIPIENT - ERROR  ', error);
-
-    }, () => {
-      this.logger.log('[INFO-CONTENT-COMP] - GET PROJECTID BY CONV RECIPIENT * COMPLETE *');
-
-    });
+    const tiledeskToken = this.tiledeskAuthService.getTiledeskToken()
+
+    this.tiledeskService
+      .getProjectIdByConvRecipient(tiledeskToken, conversationId)
+      .subscribe(
+        (res) => {
+          this.logger.log(
+            '[CONVS-LIST-PAGE] - GET PROJECTID BY CONV RECIPIENT RES',
+            res,
+          )
+
+          if (res) {
+            const project_id = res.id_project
+            this.logger.log(
+              '[INFO-CONTENT-COMP] - GET PROJECTID BY CONV RECIPIENT  project_id',
+              project_id,
+            )
+            this.archiveSupportGroupConv(
+              tiledeskToken,
+              project_id,
+              conversationId,
+            )
+          }
+        },
+        (error) => {
+          this.logger.error(
+            '[CONVS-LIST-PAGE] - GET PROJECTID BY CONV RECIPIENT - ERROR  ',
+            error,
+          )
+        },
+        () => {
+          this.logger.log(
+            '[CONVS-LIST-PAGE] - GET PROJECTID BY CONV RECIPIENT * COMPLETE *',
+          )
+        },
+      )
   }
 
   archiveSupportGroupConv(tiledeskToken, project_id, conversationId) {
-    this.logger.log('[CONVS-LIST-PAGE] - onCloseConversation projectId: ', project_id)
-    this.tiledeskService.closeSupportGroup(tiledeskToken, project_id, conversationId).subscribe(res => {
-
-      this.logger.log('[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup RES', res);
-    }, (error) => {
-      this.logger.error('[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup - ERROR  ', error);
-    }, () => {
-      this.logger.log('[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup * COMPLETE *');
-      this.logger.log('[CONVS-LIST-PAGE] - onCloseConversation (closeSupportGroup) CONVS ', this.conversations)
-      this.logger.log('[CONVS-LIST-PAGE] - onCloseConversation (closeSupportGroup) CONVS LENGHT ', this.conversations.length)
-    });
-
+    this.logger.log(
+      '[CONVS-LIST-PAGE] - onCloseConversation projectId: ',
+      project_id,
+    )
+    this.tiledeskService
+      .closeSupportGroup(tiledeskToken, project_id, conversationId)
+      .subscribe(
+        (res) => {
+          this.archiveActionNotAllowed = false
+          this.logger.log(
+            '[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup RES',
+            res,
+          )
+        },
+        (error) => {
+          this.logger.error(
+            '[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup - ERROR  ',
+            error,
+          )
+          this.logger.error(
+            '[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup - ERROR  error.error.msg ',
+            error.error.msg,
+          )
+          this.logger.error(
+            '[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup - ERROR  error.status ',
+            error.status,
+          )
+          if (error.error.msg === 'you dont belong to the project.') {
+            this.archiveActionNotAllowed = true
+          }
+        },
+        () => {
+          this.logger.log(
+            '[CONVS-LIST-PAGE] - onCloseConversation closeSupportGroup * COMPLETE *',
+          )
+          this.logger.log(
+            '[CONVS-LIST-PAGE] - onCloseConversation (closeSupportGroup) CONVS ',
+            this.conversations,
+          )
+          this.logger.log(
+            '[CONVS-LIST-PAGE] - onCloseConversation (closeSupportGroup) CONVS LENGHT ',
+            this.conversations.length,
+          )
+          this.events.publish('conversationhasbeenclosed', conversationId)
+        },
+      )
   }
 
+  onCloseAlert($event) {
+    this.logger.log('[CONVS-LIST-PAGE] - onCloseAlert ', $event)
+    this.archiveActionNotAllowed = false
+  }
 
   public generateFake(count: number): Array<number> {
-    const indexes = [];
+    const indexes = []
     for (let i = 0; i < count; i++) {
-      indexes.push(i);
+      indexes.push(i)
     }
-    return indexes;
+    return indexes
   }
 
   // ------------------------------------------------------------------
@@ -936,7 +1210,6 @@ export class ConversationListPage implements OnInit {
   //   this.logger.log('[CONVS-LIST-PAGE] openArchivedConversationsPage');
   // }
 
-
   // // info page
   // returnCloseInfoPage() {
   //   this.logger.log('[CONVS-LIST-PAGE] returnCloseInfoPage');
@@ -945,7 +1218,6 @@ export class ConversationListPage implements OnInit {
 
   // }
 
-
   // private navigatePage() {
   //   this.logger.log('[CONVS-LIST-PAGE] navigatePage:: >>>> conversationSelected ', this.conversationSelected);
   //   let urlPage = 'detail/';
@@ -966,7 +1238,6 @@ export class ConversationListPage implements OnInit {
   //   this.navService.openPage(urlPage, ConversationDetailPage, navigationExtras);
   // }
 
-
   // openDetailsWithState(conversationSelected) {
   //   console.log('openDetailsWithState:: >>>> conversationSelected ', conversationSelected);
   //   let navigationExtras: NavigationExtras = {
@@ -995,8 +1266,6 @@ export class ConversationListPage implements OnInit {
   //   this.initialize();
   // }
 
-
-
   /**
    * ::: conversationsChanged :::
    * evento richiamato su add, change, remove dell'elenco delle conversazioni
@@ -1004,15 +1273,13 @@ export class ConversationListPage implements OnInit {
    * 2 - aggiorno il conto delle nuove conversazioni
    * 4 - se esiste un uidReciverFromUrl (passato nell'url)
    *    e se esiste una conversazione con lo stesso id di uidReciverFromUrl
-   *    imposto questa come conversazione attiva (operazione da fare una sola volta al caricamento delle conversazioni) 
+   *    imposto questa come conversazione attiva (operazione da fare una sola volta al caricamento delle conversazioni)
    *    e la carico nella pagina di dettaglio e azzero la variabile uidReciverFromUrl!!!
    * 5 - altrimenti se esiste una conversazione con lo stesso id della conversazione attiva
-   *    e la pagina di dettaglio è vuota (placeholder), carico la conversazione attiva (uidConvSelected) nella pagina di dettaglio 
+   *    e la pagina di dettaglio è vuota (placeholder), carico la conversazione attiva (uidConvSelected) nella pagina di dettaglio
    *    (operazione da fare una sola volta al caricamento delle conversazioni)
    */
 
-
-
   // ------------------------------------------------------------------------------------
   // ::: readAllMessages :::  ??????????? SEEMS NOT USED ?????????????????
   // when all chat messages are displayed,