@botonic/plugin-hubtype-analytics 0.26.0 → 0.27.0-alpha.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (177) hide show
  1. package/README.md +38 -5
  2. package/lib/cjs/event-models/ht-event-custom.d.ts +11 -0
  3. package/lib/cjs/event-models/ht-event-custom.js +14 -0
  4. package/lib/cjs/event-models/ht-event-custom.js.map +1 -0
  5. package/lib/cjs/event-models/ht-event-fallback.d.ts +12 -0
  6. package/lib/cjs/event-models/ht-event-fallback.js +15 -0
  7. package/lib/cjs/event-models/ht-event-fallback.js.map +1 -0
  8. package/lib/cjs/event-models/ht-event-feedback.d.ts +17 -0
  9. package/lib/cjs/event-models/ht-event-feedback.js +20 -0
  10. package/lib/cjs/event-models/ht-event-feedback.js.map +1 -0
  11. package/lib/cjs/event-models/ht-event-flow.d.ts +16 -0
  12. package/lib/cjs/event-models/ht-event-flow.js +19 -0
  13. package/lib/cjs/event-models/ht-event-flow.js.map +1 -0
  14. package/lib/cjs/event-models/ht-event-handoff.d.ts +16 -0
  15. package/lib/cjs/event-models/ht-event-handoff.js +19 -0
  16. package/lib/cjs/event-models/ht-event-handoff.js.map +1 -0
  17. package/lib/cjs/event-models/ht-event-intent-smart.d.ts +13 -0
  18. package/lib/cjs/event-models/ht-event-intent-smart.js +16 -0
  19. package/lib/cjs/event-models/ht-event-intent-smart.js.map +1 -0
  20. package/lib/cjs/event-models/ht-event-intent.d.ts +14 -0
  21. package/lib/cjs/event-models/ht-event-intent.js +17 -0
  22. package/lib/cjs/event-models/ht-event-intent.js.map +1 -0
  23. package/lib/cjs/event-models/ht-event-keyword.d.ts +14 -0
  24. package/lib/cjs/event-models/ht-event-keyword.js +17 -0
  25. package/lib/cjs/event-models/ht-event-keyword.js.map +1 -0
  26. package/lib/cjs/event-models/ht-event-knowledge-base.d.ts +15 -0
  27. package/lib/cjs/event-models/ht-event-knowledge-base.js +18 -0
  28. package/lib/cjs/event-models/ht-event-knowledge-base.js.map +1 -0
  29. package/lib/cjs/event-models/ht-event-webview.d.ts +15 -0
  30. package/lib/cjs/event-models/ht-event-webview.js +18 -0
  31. package/lib/cjs/event-models/ht-event-webview.js.map +1 -0
  32. package/lib/cjs/event-models/ht-event.d.ts +11 -4
  33. package/lib/cjs/event-models/ht-event.js +6 -10
  34. package/lib/cjs/event-models/ht-event.js.map +1 -1
  35. package/lib/cjs/event-models/index.d.ts +11 -0
  36. package/lib/cjs/event-models/index.js +26 -0
  37. package/lib/cjs/event-models/index.js.map +1 -0
  38. package/lib/cjs/index.d.ts +3 -2
  39. package/lib/cjs/index.js +12 -6
  40. package/lib/cjs/index.js.map +1 -1
  41. package/lib/cjs/types.d.ts +125 -115
  42. package/lib/cjs/types.js +31 -18
  43. package/lib/cjs/types.js.map +1 -1
  44. package/lib/cjs/utils.d.ts +1 -1
  45. package/lib/cjs/utils.js +29 -33
  46. package/lib/cjs/utils.js.map +1 -1
  47. package/lib/esm/event-models/ht-event-custom.d.ts +11 -0
  48. package/lib/esm/event-models/ht-event-custom.js +10 -0
  49. package/lib/esm/event-models/ht-event-custom.js.map +1 -0
  50. package/lib/esm/event-models/ht-event-fallback.d.ts +12 -0
  51. package/lib/esm/event-models/ht-event-fallback.js +11 -0
  52. package/lib/esm/event-models/ht-event-fallback.js.map +1 -0
  53. package/lib/esm/event-models/ht-event-feedback.d.ts +17 -0
  54. package/lib/esm/event-models/ht-event-feedback.js +16 -0
  55. package/lib/esm/event-models/ht-event-feedback.js.map +1 -0
  56. package/lib/esm/event-models/ht-event-flow.d.ts +16 -0
  57. package/lib/esm/event-models/ht-event-flow.js +15 -0
  58. package/lib/esm/event-models/ht-event-flow.js.map +1 -0
  59. package/lib/esm/event-models/ht-event-handoff.d.ts +16 -0
  60. package/lib/esm/event-models/ht-event-handoff.js +15 -0
  61. package/lib/esm/event-models/ht-event-handoff.js.map +1 -0
  62. package/lib/esm/event-models/ht-event-intent-smart.d.ts +13 -0
  63. package/lib/esm/event-models/ht-event-intent-smart.js +12 -0
  64. package/lib/esm/event-models/ht-event-intent-smart.js.map +1 -0
  65. package/lib/esm/event-models/ht-event-intent.d.ts +14 -0
  66. package/lib/esm/event-models/ht-event-intent.js +13 -0
  67. package/lib/esm/event-models/ht-event-intent.js.map +1 -0
  68. package/lib/esm/event-models/ht-event-keyword.d.ts +14 -0
  69. package/lib/esm/event-models/ht-event-keyword.js +13 -0
  70. package/lib/esm/event-models/ht-event-keyword.js.map +1 -0
  71. package/lib/esm/event-models/ht-event-knowledge-base.d.ts +15 -0
  72. package/lib/esm/event-models/ht-event-knowledge-base.js +14 -0
  73. package/lib/esm/event-models/ht-event-knowledge-base.js.map +1 -0
  74. package/lib/esm/event-models/ht-event-webview.d.ts +15 -0
  75. package/lib/esm/event-models/ht-event-webview.js +14 -0
  76. package/lib/esm/event-models/ht-event-webview.js.map +1 -0
  77. package/lib/esm/event-models/ht-event.d.ts +11 -4
  78. package/lib/esm/event-models/ht-event.js +6 -10
  79. package/lib/esm/event-models/ht-event.js.map +1 -1
  80. package/lib/esm/event-models/index.d.ts +11 -0
  81. package/lib/esm/event-models/index.js +12 -0
  82. package/lib/esm/event-models/index.js.map +1 -0
  83. package/lib/esm/index.d.ts +3 -2
  84. package/lib/esm/index.js +12 -6
  85. package/lib/esm/index.js.map +1 -1
  86. package/lib/esm/types.d.ts +125 -115
  87. package/lib/esm/types.js +30 -17
  88. package/lib/esm/types.js.map +1 -1
  89. package/lib/esm/utils.d.ts +1 -1
  90. package/lib/esm/utils.js +29 -33
  91. package/lib/esm/utils.js.map +1 -1
  92. package/package.json +4 -4
  93. package/src/event-models/ht-event-custom.ts +17 -0
  94. package/src/event-models/ht-event-fallback.ts +19 -0
  95. package/src/event-models/ht-event-feedback.ts +33 -0
  96. package/src/event-models/ht-event-flow.ts +27 -0
  97. package/src/event-models/ht-event-handoff.ts +30 -0
  98. package/src/event-models/ht-event-intent-smart.ts +21 -0
  99. package/src/event-models/ht-event-intent.ts +23 -0
  100. package/src/event-models/ht-event-keyword.ts +23 -0
  101. package/src/event-models/ht-event-knowledge-base.ts +30 -0
  102. package/src/event-models/ht-event-webview.ts +25 -0
  103. package/src/event-models/ht-event.ts +17 -14
  104. package/src/event-models/index.ts +11 -0
  105. package/src/index.ts +14 -5
  106. package/src/types.ts +128 -113
  107. package/src/utils.ts +41 -33
  108. package/lib/cjs/event-models/ht-event-agent-rating.d.ts +0 -6
  109. package/lib/cjs/event-models/ht-event-agent-rating.js +0 -14
  110. package/lib/cjs/event-models/ht-event-agent-rating.js.map +0 -1
  111. package/lib/cjs/event-models/ht-event-bot-ai-model.d.ts +0 -6
  112. package/lib/cjs/event-models/ht-event-bot-ai-model.js +0 -15
  113. package/lib/cjs/event-models/ht-event-bot-ai-model.js.map +0 -1
  114. package/lib/cjs/event-models/ht-event-bot-faq.d.ts +0 -6
  115. package/lib/cjs/event-models/ht-event-bot-faq.js +0 -12
  116. package/lib/cjs/event-models/ht-event-bot-faq.js.map +0 -1
  117. package/lib/cjs/event-models/ht-event-bot-keyword-model.d.ts +0 -6
  118. package/lib/cjs/event-models/ht-event-bot-keyword-model.js +0 -13
  119. package/lib/cjs/event-models/ht-event-bot-keyword-model.js.map +0 -1
  120. package/lib/cjs/event-models/ht-event-bot-knowledge-base.d.ts +0 -6
  121. package/lib/cjs/event-models/ht-event-bot-knowledge-base.js +0 -13
  122. package/lib/cjs/event-models/ht-event-bot-knowledge-base.js.map +0 -1
  123. package/lib/cjs/event-models/ht-event-bot-rating.d.ts +0 -6
  124. package/lib/cjs/event-models/ht-event-bot-rating.js +0 -14
  125. package/lib/cjs/event-models/ht-event-bot-rating.js.map +0 -1
  126. package/lib/cjs/event-models/ht-event-channel-rating.d.ts +0 -6
  127. package/lib/cjs/event-models/ht-event-channel-rating.js +0 -12
  128. package/lib/cjs/event-models/ht-event-channel-rating.js.map +0 -1
  129. package/lib/cjs/event-models/ht-event-faq-useful.d.ts +0 -6
  130. package/lib/cjs/event-models/ht-event-faq-useful.js +0 -13
  131. package/lib/cjs/event-models/ht-event-faq-useful.js.map +0 -1
  132. package/lib/cjs/event-models/ht-event-handoff-fail.d.ts +0 -6
  133. package/lib/cjs/event-models/ht-event-handoff-fail.js +0 -15
  134. package/lib/cjs/event-models/ht-event-handoff-fail.js.map +0 -1
  135. package/lib/cjs/event-models/ht-event-handoff-success.d.ts +0 -6
  136. package/lib/cjs/event-models/ht-event-handoff-success.js +0 -15
  137. package/lib/cjs/event-models/ht-event-handoff-success.js.map +0 -1
  138. package/lib/esm/event-models/ht-event-agent-rating.d.ts +0 -6
  139. package/lib/esm/event-models/ht-event-agent-rating.js +0 -10
  140. package/lib/esm/event-models/ht-event-agent-rating.js.map +0 -1
  141. package/lib/esm/event-models/ht-event-bot-ai-model.d.ts +0 -6
  142. package/lib/esm/event-models/ht-event-bot-ai-model.js +0 -11
  143. package/lib/esm/event-models/ht-event-bot-ai-model.js.map +0 -1
  144. package/lib/esm/event-models/ht-event-bot-faq.d.ts +0 -6
  145. package/lib/esm/event-models/ht-event-bot-faq.js +0 -8
  146. package/lib/esm/event-models/ht-event-bot-faq.js.map +0 -1
  147. package/lib/esm/event-models/ht-event-bot-keyword-model.d.ts +0 -6
  148. package/lib/esm/event-models/ht-event-bot-keyword-model.js +0 -9
  149. package/lib/esm/event-models/ht-event-bot-keyword-model.js.map +0 -1
  150. package/lib/esm/event-models/ht-event-bot-knowledge-base.d.ts +0 -6
  151. package/lib/esm/event-models/ht-event-bot-knowledge-base.js +0 -9
  152. package/lib/esm/event-models/ht-event-bot-knowledge-base.js.map +0 -1
  153. package/lib/esm/event-models/ht-event-bot-rating.d.ts +0 -6
  154. package/lib/esm/event-models/ht-event-bot-rating.js +0 -10
  155. package/lib/esm/event-models/ht-event-bot-rating.js.map +0 -1
  156. package/lib/esm/event-models/ht-event-channel-rating.d.ts +0 -6
  157. package/lib/esm/event-models/ht-event-channel-rating.js +0 -8
  158. package/lib/esm/event-models/ht-event-channel-rating.js.map +0 -1
  159. package/lib/esm/event-models/ht-event-faq-useful.d.ts +0 -6
  160. package/lib/esm/event-models/ht-event-faq-useful.js +0 -9
  161. package/lib/esm/event-models/ht-event-faq-useful.js.map +0 -1
  162. package/lib/esm/event-models/ht-event-handoff-fail.d.ts +0 -6
  163. package/lib/esm/event-models/ht-event-handoff-fail.js +0 -11
  164. package/lib/esm/event-models/ht-event-handoff-fail.js.map +0 -1
  165. package/lib/esm/event-models/ht-event-handoff-success.d.ts +0 -6
  166. package/lib/esm/event-models/ht-event-handoff-success.js +0 -11
  167. package/lib/esm/event-models/ht-event-handoff-success.js.map +0 -1
  168. package/src/event-models/ht-event-agent-rating.ts +0 -18
  169. package/src/event-models/ht-event-bot-ai-model.ts +0 -19
  170. package/src/event-models/ht-event-bot-faq.ts +0 -16
  171. package/src/event-models/ht-event-bot-keyword-model.ts +0 -17
  172. package/src/event-models/ht-event-bot-knowledge-base.ts +0 -17
  173. package/src/event-models/ht-event-bot-rating.ts +0 -18
  174. package/src/event-models/ht-event-channel-rating.ts +0 -16
  175. package/src/event-models/ht-event-faq-useful.ts +0 -17
  176. package/src/event-models/ht-event-handoff-fail.ts +0 -19
  177. package/src/event-models/ht-event-handoff-success.ts +0 -19
@@ -1,128 +1,138 @@
1
1
  import { PROVIDER } from '@botonic/core';
2
- export interface Event {
3
- chat: string;
4
- event_type: EventName;
5
- event_data: BaseEventData;
6
- }
7
- export declare enum EventName {
8
- botAgentRating = "bot_agent_rating",
9
- botChannelRating = "bot_channel_rating",
10
- botFaqUseful = "bot_faq_useful",
11
- botRating = "bot_rating",
12
- botFaq = "bot_faq",
13
- botStart = "bot_start",
14
- botOpen = "bot_open",
15
- botAiModel = "bot_ai_model",
16
- botAiKnowledgeBase = "bot_ai_knowledge_base",
17
- botKeywordsModel = "bot_keywords_model",
18
- fallback = "fallback",
19
- handoffOption = "handoff_option",
20
- handoffSuccess = "handoff_success",
21
- handoffFail = "handoff_fail"
22
- }
23
- export interface BaseEventData {
24
- channel: string;
25
- event_datetime: string;
26
- enduser_language: string;
27
- enduser_country?: string;
28
- format_version?: number;
29
- bot_version?: string;
30
- flow_version?: string;
2
+ export declare enum EventType {
3
+ Feedback = "feedback",
4
+ Botevent = "botevent",
5
+ Webevent = "webevent"
6
+ }
7
+ export declare enum EventAction {
8
+ FeedbackCase = "feedback_case",
9
+ FeedbackMessage = "feddback_message",
10
+ FeedbackConversation = "feddback_conversation",
11
+ FeedbackWebview = "feddback_webview",
12
+ FlowNode = "flow_node",
13
+ HandoffOption = "handoff_option",
14
+ HandoffSuccess = "handoff_success",
15
+ HandoffFail = "handoff_fail",
16
+ Keyword = "nlu_keyword",
17
+ Intent = "nlu_intent",
18
+ IntentSmart = "nlu_intent_smart",
19
+ Knowledgebase = "knowledgebase",
20
+ Fallback = "fallback",
21
+ WebviewStep = "webview_step",
22
+ WebviewEnd = "webview_end",
23
+ Custom = "custom"
31
24
  }
32
25
  export interface HtBaseEventProps {
33
- event_type: EventName;
34
- }
35
- export interface EventAgentRating extends HtBaseEventProps {
36
- event_type: EventName.botAgentRating;
37
- event_data: EventDataRating;
38
- }
39
- export interface EventDataRating {
40
- case_id: string;
41
- rating?: number;
42
- comment?: string;
43
- }
44
- export interface EventChannelRating extends HtBaseEventProps {
45
- event_type: EventName.botChannelRating;
46
- event_data: EventDataChannelRating;
47
- }
48
- export interface EventDataChannelRating {
49
- rating: number;
50
- }
51
- export interface EventFaqUseful extends HtBaseEventProps {
52
- event_type: EventName.botFaqUseful;
53
- event_data: EventDataUseful;
54
- }
55
- export interface EventDataUseful {
56
- faq_name: string;
57
- useful: boolean;
58
- }
59
- export interface EventBotRating extends HtBaseEventProps {
60
- event_type: EventName.botRating;
61
- event_data: EventDataBotRating;
62
- }
63
- export interface EventDataBotRating {
64
- rating: number;
65
- free_comment?: string;
66
- selected_options?: string[];
67
- }
68
- export interface EventBotFaq extends HtBaseEventProps {
69
- event_type: EventName.botFaq;
70
- event_data: EventDataBotFaq;
71
- }
72
- export interface EventDataBotFaq {
73
- faq_name: string;
74
- }
75
- export interface EventBotStart extends HtBaseEventProps {
76
- event_type: EventName.botStart;
77
- }
78
- export interface EventBotOpen {
79
- event_type: EventName.botOpen;
80
- }
81
- export interface EventBotAiModel {
82
- event_type: EventName.botAiModel;
83
- event_data: EventDataBotAiModel;
84
- }
85
- export interface EventDataBotAiModel {
86
- intent: string;
87
- confidence: number;
88
- confidence_successful: boolean;
89
- }
90
- export interface EventBotAiKnowledgeBase {
91
- event_type: EventName.botAiKnowledgeBase;
92
- event_data: EventDataBotAiKnowledgeBase;
93
- }
94
- export interface EventDataBotAiKnowledgeBase {
95
- answer: string;
96
- knowledge_source_ids: string[];
97
- }
98
- export interface EventBotKeywordModel extends HtBaseEventProps {
99
- event_type: EventName.botKeywordsModel;
100
- event_data: EventDataBotKeywordModel;
101
- }
102
- export interface EventDataBotKeywordModel {
103
- confidence_successful: boolean;
26
+ action: EventAction;
27
+ }
28
+ export interface EventFeedback extends HtBaseEventProps {
29
+ action: EventAction.FeedbackCase | EventAction.FeedbackConversation | EventAction.FeedbackMessage | EventAction.FeedbackWebview;
30
+ data: EventPropsFeedback;
31
+ }
32
+ export interface EventPropsFeedback {
33
+ messageGeneratedBy?: string;
34
+ feedbackTargetId?: string;
35
+ feedbackGroupId?: string;
36
+ possibleOptions: string[];
37
+ possibleValues: number[];
38
+ option: string;
39
+ value: number;
40
+ }
41
+ export interface EventFlow extends HtBaseEventProps {
42
+ action: EventAction.FlowNode;
43
+ data: EventPropsFlow;
44
+ }
45
+ export interface EventPropsFlow {
46
+ flowThreadId: string;
47
+ flowId: string;
48
+ flowName: string;
49
+ flowNodeId: string;
50
+ flowNodeContentId: string;
51
+ flowNodeIsMeaningful?: boolean;
52
+ }
53
+ export interface EventHandoff extends HtBaseEventProps {
54
+ action: EventAction.HandoffOption | EventAction.HandoffSuccess | EventAction.HandoffFail;
55
+ data: EventPropsHandoff;
56
+ }
57
+ export interface EventPropsHandoff {
58
+ queueId: string;
59
+ queueName: string;
60
+ caseId?: string;
61
+ isQueueOpen?: boolean;
62
+ isAvailableAgent?: boolean;
63
+ isThresholdReached?: boolean;
64
+ }
65
+ export interface EventIntent extends HtBaseEventProps {
66
+ action: EventAction.Intent;
67
+ data: EventPropsIntent;
68
+ }
69
+ export interface EventPropsIntent {
70
+ nluIntentLabel: string;
71
+ nluIntentConfidence: number;
72
+ nluIntentThreshold: number;
73
+ nluIntentMessageId: string;
74
+ }
75
+ export interface EventKeyword extends HtBaseEventProps {
76
+ action: EventAction.Keyword;
77
+ data: EventPropsKeyword;
78
+ }
79
+ export interface EventPropsKeyword {
80
+ nluKeywordId: string;
81
+ nluKeywordName: string;
82
+ nluKeywordIsRegex?: boolean;
83
+ nluKeywordMessageId: string;
84
+ }
85
+ export interface EventIntentSmart extends HtBaseEventProps {
86
+ action: EventAction.IntentSmart;
87
+ data: EventPropsIntentSmart;
88
+ }
89
+ export interface EventPropsIntentSmart {
90
+ nluIntentSmartTitle: string;
91
+ nluIntentSmartNumUsed: number;
92
+ nluIntentSmartMessageId: string;
93
+ }
94
+ export interface EventKnowledgeBase extends HtBaseEventProps {
95
+ action: EventAction.Knowledgebase;
96
+ data: EventPropsKnowledgeBase;
97
+ }
98
+ export interface EventPropsKnowledgeBase {
99
+ knowledgebaseInferenceId: string;
100
+ knowledgebaseFailReason?: KnowledgebaseFailReason;
101
+ knowledgebaseSourcesIds: string[];
102
+ knowledgebaseChunksIds: string[];
103
+ knowledgebaseMessageId: string;
104
+ }
105
+ export declare enum KnowledgebaseFailReason {
106
+ NoKnowledge = "no_knowledge",
107
+ Hallucination = "hallucination"
104
108
  }
105
109
  export interface EventFallback extends HtBaseEventProps {
106
- event_type: EventName.fallback;
110
+ action: EventAction.Fallback;
111
+ data: EventPropsFallbackBase;
112
+ }
113
+ export interface EventPropsFallbackBase {
114
+ fallbackOut: number;
115
+ fallbackMessageId: string;
107
116
  }
108
- export interface EventHandoffOption extends HtBaseEventProps {
109
- event_type: EventName.handoffOption;
117
+ export interface EventWebview extends HtBaseEventProps {
118
+ action: EventAction.WebviewStep | EventAction.WebviewEnd;
119
+ data: EventPropsWebview;
110
120
  }
111
- export interface EventHandoffSuccess extends HtBaseEventProps {
112
- event_type: EventName.handoffSuccess;
113
- event_data: EventDataHandoff;
121
+ export interface EventPropsWebview {
122
+ webviewThreadId: string;
123
+ webviewName: string;
124
+ webviewStepName?: string;
125
+ webviewEndFailType?: string;
126
+ webviewEndFailMessage?: string;
114
127
  }
115
- export interface EventHandoffFail extends HtBaseEventProps {
116
- event_type: EventName.handoffFail;
117
- event_data: EventDataHandoff;
128
+ export interface EventCustom extends HtBaseEventProps {
129
+ action: EventAction.Custom;
130
+ data: EventPropsCustom;
118
131
  }
119
- export interface EventDataHandoff {
120
- queue_open: boolean;
121
- queue_id: string;
122
- available_agents: boolean;
123
- threshold_reached: boolean;
132
+ export interface EventPropsCustom {
133
+ customFields: Record<string, any>;
124
134
  }
125
- export type HtEventProps = EventAgentRating | EventChannelRating | EventFaqUseful | EventBotRating | EventBotFaq | EventBotStart | EventBotOpen | EventBotAiModel | EventBotAiKnowledgeBase | EventBotKeywordModel | EventFallback | EventHandoffOption | EventHandoffSuccess | EventHandoffFail;
135
+ export type HtEventProps = EventFeedback | EventFlow | EventHandoff | EventIntent | EventKeyword | EventIntentSmart | EventKnowledgeBase | EventFallback | EventWebview | EventCustom;
126
136
  export interface RequestData {
127
137
  language: string;
128
138
  country: string;
package/lib/cjs/types.js CHANGED
@@ -1,21 +1,34 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.EventName = void 0;
4
- var EventName;
5
- (function (EventName) {
6
- EventName["botAgentRating"] = "bot_agent_rating";
7
- EventName["botChannelRating"] = "bot_channel_rating";
8
- EventName["botFaqUseful"] = "bot_faq_useful";
9
- EventName["botRating"] = "bot_rating";
10
- EventName["botFaq"] = "bot_faq";
11
- EventName["botStart"] = "bot_start";
12
- EventName["botOpen"] = "bot_open";
13
- EventName["botAiModel"] = "bot_ai_model";
14
- EventName["botAiKnowledgeBase"] = "bot_ai_knowledge_base";
15
- EventName["botKeywordsModel"] = "bot_keywords_model";
16
- EventName["fallback"] = "fallback";
17
- EventName["handoffOption"] = "handoff_option";
18
- EventName["handoffSuccess"] = "handoff_success";
19
- EventName["handoffFail"] = "handoff_fail";
20
- })(EventName = exports.EventName || (exports.EventName = {}));
3
+ exports.KnowledgebaseFailReason = exports.EventAction = exports.EventType = void 0;
4
+ var EventType;
5
+ (function (EventType) {
6
+ EventType["Feedback"] = "feedback";
7
+ EventType["Botevent"] = "botevent";
8
+ EventType["Webevent"] = "webevent";
9
+ })(EventType = exports.EventType || (exports.EventType = {}));
10
+ var EventAction;
11
+ (function (EventAction) {
12
+ EventAction["FeedbackCase"] = "feedback_case";
13
+ EventAction["FeedbackMessage"] = "feddback_message";
14
+ EventAction["FeedbackConversation"] = "feddback_conversation";
15
+ EventAction["FeedbackWebview"] = "feddback_webview";
16
+ EventAction["FlowNode"] = "flow_node";
17
+ EventAction["HandoffOption"] = "handoff_option";
18
+ EventAction["HandoffSuccess"] = "handoff_success";
19
+ EventAction["HandoffFail"] = "handoff_fail";
20
+ EventAction["Keyword"] = "nlu_keyword";
21
+ EventAction["Intent"] = "nlu_intent";
22
+ EventAction["IntentSmart"] = "nlu_intent_smart";
23
+ EventAction["Knowledgebase"] = "knowledgebase";
24
+ EventAction["Fallback"] = "fallback";
25
+ EventAction["WebviewStep"] = "webview_step";
26
+ EventAction["WebviewEnd"] = "webview_end";
27
+ EventAction["Custom"] = "custom";
28
+ })(EventAction = exports.EventAction || (exports.EventAction = {}));
29
+ var KnowledgebaseFailReason;
30
+ (function (KnowledgebaseFailReason) {
31
+ KnowledgebaseFailReason["NoKnowledge"] = "no_knowledge";
32
+ KnowledgebaseFailReason["Hallucination"] = "hallucination";
33
+ })(KnowledgebaseFailReason = exports.KnowledgebaseFailReason || (exports.KnowledgebaseFailReason = {}));
21
34
  //# sourceMappingURL=types.js.map
@@ -1 +1 @@
1
- {"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":";;;AAQA,IAAY,SAeX;AAfD,WAAY,SAAS;IACnB,gDAAmC,CAAA;IACnC,oDAAuC,CAAA;IACvC,4CAA+B,CAAA;IAC/B,qCAAwB,CAAA;IACxB,+BAAkB,CAAA;IAClB,mCAAsB,CAAA;IACtB,iCAAoB,CAAA;IACpB,wCAA2B,CAAA;IAC3B,yDAA4C,CAAA;IAC5C,oDAAuC,CAAA;IACvC,kCAAqB,CAAA;IACrB,6CAAgC,CAAA;IAChC,+CAAkC,CAAA;IAClC,yCAA4B,CAAA;AAC9B,CAAC,EAfW,SAAS,GAAT,iBAAS,KAAT,iBAAS,QAepB"}
1
+ {"version":3,"file":"types.js","sourceRoot":"","sources":["../../src/types.ts"],"names":[],"mappings":";;;AAEA,IAAY,SAIX;AAJD,WAAY,SAAS;IACnB,kCAAqB,CAAA;IACrB,kCAAqB,CAAA;IACrB,kCAAqB,CAAA;AACvB,CAAC,EAJW,SAAS,GAAT,iBAAS,KAAT,iBAAS,QAIpB;AAED,IAAY,WAiBX;AAjBD,WAAY,WAAW;IACrB,6CAA8B,CAAA;IAC9B,mDAAoC,CAAA;IACpC,6DAA8C,CAAA;IAC9C,mDAAoC,CAAA;IACpC,qCAAsB,CAAA;IACtB,+CAAgC,CAAA;IAChC,iDAAkC,CAAA;IAClC,2CAA4B,CAAA;IAC5B,sCAAuB,CAAA;IACvB,oCAAqB,CAAA;IACrB,+CAAgC,CAAA;IAChC,8CAA+B,CAAA;IAC/B,oCAAqB,CAAA;IACrB,2CAA4B,CAAA;IAC5B,yCAA0B,CAAA;IAC1B,gCAAiB,CAAA;AACnB,CAAC,EAjBW,WAAW,GAAX,mBAAW,KAAX,mBAAW,QAiBtB;AAwGD,IAAY,uBAGX;AAHD,WAAY,uBAAuB;IACjC,uDAA4B,CAAA;IAC5B,0DAA+B,CAAA;AACjC,CAAC,EAHW,uBAAuB,GAAvB,+BAAuB,KAAvB,+BAAuB,QAGlC"}
@@ -1,3 +1,3 @@
1
- import { HtEvent } from './event-models/ht-event';
1
+ import { HtEvent } from './event-models';
2
2
  import { HtEventProps, RequestData } from './types';
3
3
  export declare function createHtEvent(requestData: RequestData, htEventProps: HtEventProps): HtEvent;
package/lib/cjs/utils.js CHANGED
@@ -1,42 +1,38 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
3
  exports.createHtEvent = void 0;
4
- const ht_event_1 = require("./event-models/ht-event");
5
- const ht_event_agent_rating_1 = require("./event-models/ht-event-agent-rating");
6
- const ht_event_bot_ai_model_1 = require("./event-models/ht-event-bot-ai-model");
7
- const ht_event_bot_faq_1 = require("./event-models/ht-event-bot-faq");
8
- const ht_event_bot_keyword_model_1 = require("./event-models/ht-event-bot-keyword-model");
9
- const ht_event_bot_knowledge_base_1 = require("./event-models/ht-event-bot-knowledge-base");
10
- const ht_event_bot_rating_1 = require("./event-models/ht-event-bot-rating");
11
- const ht_event_channel_rating_1 = require("./event-models/ht-event-channel-rating");
12
- const ht_event_faq_useful_1 = require("./event-models/ht-event-faq-useful");
13
- const ht_event_handoff_fail_1 = require("./event-models/ht-event-handoff-fail");
14
- const ht_event_handoff_success_1 = require("./event-models/ht-event-handoff-success");
4
+ const event_models_1 = require("./event-models");
15
5
  const types_1 = require("./types");
16
6
  function createHtEvent(requestData, htEventProps) {
17
- switch (htEventProps.event_type) {
18
- case types_1.EventName.botAgentRating:
19
- return new ht_event_agent_rating_1.HtEventAgentRating(htEventProps, requestData);
20
- case types_1.EventName.botChannelRating:
21
- return new ht_event_channel_rating_1.HtEventChannelRating(htEventProps, requestData);
22
- case types_1.EventName.botFaqUseful:
23
- return new ht_event_faq_useful_1.HtEventFaqUseful(htEventProps, requestData);
24
- case types_1.EventName.botRating:
25
- return new ht_event_bot_rating_1.HtEventBotRating(htEventProps, requestData);
26
- case types_1.EventName.botFaq:
27
- return new ht_event_bot_faq_1.HtEventBotFaq(htEventProps, requestData);
28
- case types_1.EventName.botAiModel:
29
- return new ht_event_bot_ai_model_1.HtEventBotAiModel(htEventProps, requestData);
30
- case types_1.EventName.botAiKnowledgeBase:
31
- return new ht_event_bot_knowledge_base_1.HtEventBotAiKnowledgeBase(htEventProps, requestData);
32
- case types_1.EventName.botKeywordsModel:
33
- return new ht_event_bot_keyword_model_1.HtEventBotKeywordModel(htEventProps, requestData);
34
- case types_1.EventName.handoffSuccess:
35
- return new ht_event_handoff_success_1.HtEventHandoffSuccess(htEventProps, requestData);
36
- case types_1.EventName.handoffFail:
37
- return new ht_event_handoff_fail_1.HtEventHandoffFail(htEventProps, requestData);
7
+ switch (htEventProps.action) {
8
+ case types_1.EventAction.FeedbackCase:
9
+ case types_1.EventAction.FeedbackConversation:
10
+ case types_1.EventAction.FeedbackMessage:
11
+ case types_1.EventAction.FeedbackWebview:
12
+ return new event_models_1.HtEventFeedback(htEventProps, requestData);
13
+ case types_1.EventAction.FlowNode:
14
+ return new event_models_1.HtEventFlow(htEventProps, requestData);
15
+ case types_1.EventAction.HandoffOption:
16
+ case types_1.EventAction.HandoffSuccess:
17
+ case types_1.EventAction.HandoffFail:
18
+ return new event_models_1.HtEventHandoff(htEventProps, requestData);
19
+ case types_1.EventAction.Intent:
20
+ return new event_models_1.HtEventIntent(htEventProps, requestData);
21
+ case types_1.EventAction.Keyword:
22
+ return new event_models_1.HtEventKeyword(htEventProps, requestData);
23
+ case types_1.EventAction.IntentSmart:
24
+ return new event_models_1.HtEventIntentSmart(htEventProps, requestData);
25
+ case types_1.EventAction.Knowledgebase:
26
+ return new event_models_1.HtEventKnowledgeBase(htEventProps, requestData);
27
+ case types_1.EventAction.Fallback:
28
+ return new event_models_1.HtEventFallback(htEventProps, requestData);
29
+ case types_1.EventAction.WebviewStep:
30
+ case types_1.EventAction.WebviewEnd:
31
+ return new event_models_1.HtEventWebview(htEventProps, requestData);
32
+ case types_1.EventAction.Custom:
33
+ return new event_models_1.HtEventCustom(htEventProps, requestData);
38
34
  default:
39
- return new ht_event_1.HtEvent(htEventProps, requestData);
35
+ return new event_models_1.HtEvent(htEventProps, requestData);
40
36
  }
41
37
  }
42
38
  exports.createHtEvent = createHtEvent;
@@ -1 +1 @@
1
- {"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":";;;AAAA,sDAAiD;AACjD,gFAAyE;AACzE,gFAAwE;AACxE,sEAA+D;AAC/D,0FAAkF;AAClF,4FAAsF;AACtF,4EAAqE;AACrE,oFAA6E;AAC7E,4EAAqE;AACrE,gFAAyE;AACzE,sFAA+E;AAC/E,mCAA8D;AAE9D,SAAgB,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,UAAU,EAAE;QAC/B,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,8CAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,iBAAS,CAAC,YAAY;YACzB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,SAAS;YACtB,OAAO,IAAI,sCAAgB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAExD,KAAK,iBAAS,CAAC,MAAM;YACnB,OAAO,IAAI,gCAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,iBAAS,CAAC,UAAU;YACvB,OAAO,IAAI,yCAAiB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEzD,KAAK,iBAAS,CAAC,kBAAkB;YAC/B,OAAO,IAAI,uDAAyB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEjE,KAAK,iBAAS,CAAC,gBAAgB;YAC7B,OAAO,IAAI,mDAAsB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE9D,KAAK,iBAAS,CAAC,cAAc;YAC3B,OAAO,IAAI,gDAAqB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE7D,KAAK,iBAAS,CAAC,WAAW;YACxB,OAAO,IAAI,0CAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D;YACE,OAAO,IAAI,kBAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC;AAtCD,sCAsCC"}
1
+ {"version":3,"file":"utils.js","sourceRoot":"","sources":["../../src/utils.ts"],"names":[],"mappings":";;;AAAA,iDAYuB;AACvB,mCAAgE;AAEhE,SAAgB,aAAa,CAC3B,WAAwB,EACxB,YAA0B;IAE1B,QAAQ,YAAY,CAAC,MAAM,EAAE;QAC3B,KAAK,mBAAW,CAAC,YAAY,CAAC;QAC9B,KAAK,mBAAW,CAAC,oBAAoB,CAAC;QACtC,KAAK,mBAAW,CAAC,eAAe,CAAC;QACjC,KAAK,mBAAW,CAAC,eAAe;YAC9B,OAAO,IAAI,8BAAe,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEvD,KAAK,mBAAW,CAAC,QAAQ;YACvB,OAAO,IAAI,0BAAW,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEnD,KAAK,mBAAW,CAAC,aAAa,CAAC;QAC/B,KAAK,mBAAW,CAAC,cAAc,CAAC;QAChC,KAAK,mBAAW,CAAC,WAAW;YAC1B,OAAO,IAAI,6BAAc,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEtD,KAAK,mBAAW,CAAC,MAAM;YACrB,OAAO,IAAI,4BAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD,KAAK,mBAAW,CAAC,OAAO;YACtB,OAAO,IAAI,6BAAc,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEtD,KAAK,mBAAW,CAAC,WAAW;YAC1B,OAAO,IAAI,iCAAkB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE1D,KAAK,mBAAW,CAAC,aAAa;YAC5B,OAAO,IAAI,mCAAoB,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAE5D,KAAK,mBAAW,CAAC,QAAQ;YACvB,OAAO,IAAI,8BAAe,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEvD,KAAK,mBAAW,CAAC,WAAW,CAAC;QAC7B,KAAK,mBAAW,CAAC,UAAU;YACzB,OAAO,IAAI,6BAAc,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAEtD,KAAK,mBAAW,CAAC,MAAM;YACrB,OAAO,IAAI,4BAAa,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;QAErD;YACE,OAAO,IAAI,sBAAO,CAAC,YAAY,EAAE,WAAW,CAAC,CAAA;KAChD;AACH,CAAC;AA5CD,sCA4CC"}
@@ -0,0 +1,11 @@
1
+ import { EventAction, EventCustom, RequestData } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ interface EventDataCustom {
4
+ action: EventAction.Custom;
5
+ custom_fields: Record<string, any>;
6
+ }
7
+ export declare class HtEventCustom extends HtEvent {
8
+ data: EventDataCustom;
9
+ constructor(event: EventCustom, requestData: RequestData);
10
+ }
11
+ export {};
@@ -0,0 +1,10 @@
1
+ import { EventType } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ export class HtEventCustom extends HtEvent {
4
+ constructor(event, requestData) {
5
+ super(event, requestData);
6
+ this.type = EventType.Webevent;
7
+ this.data.custom_fields = event.data.customFields;
8
+ }
9
+ }
10
+ //# sourceMappingURL=ht-event-custom.js.map
@@ -0,0 +1 @@
1
+ {"version":3,"file":"ht-event-custom.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-custom.ts"],"names":[],"mappings":"AAAA,OAAO,EAA4B,SAAS,EAAe,MAAM,UAAU,CAAA;AAC3E,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAOpC,MAAM,OAAO,aAAc,SAAQ,OAAO;IAGxC,YAAY,KAAkB,EAAE,WAAwB;QACtD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,IAAI,GAAG,SAAS,CAAC,QAAQ,CAAA;QAC9B,IAAI,CAAC,IAAI,CAAC,aAAa,GAAG,KAAK,CAAC,IAAI,CAAC,YAAY,CAAA;IACnD,CAAC;CACF"}
@@ -0,0 +1,12 @@
1
+ import { EventAction, EventFallback, RequestData } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ interface EventDataFallback {
4
+ action: EventAction.Fallback;
5
+ fallback_out: number;
6
+ fallback_message_id: string;
7
+ }
8
+ export declare class HtEventFallback extends HtEvent {
9
+ data: EventDataFallback;
10
+ constructor(event: EventFallback, requestData: RequestData);
11
+ }
12
+ export {};
@@ -0,0 +1,11 @@
1
+ import { EventType } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ export class HtEventFallback extends HtEvent {
4
+ constructor(event, requestData) {
5
+ super(event, requestData);
6
+ this.type = EventType.Botevent;
7
+ this.data.fallback_out = event.data.fallbackOut;
8
+ this.data.fallback_message_id = event.data.fallbackMessageId;
9
+ }
10
+ }
11
+ //# sourceMappingURL=ht-event-fallback.js.map
@@ -0,0 +1 @@
1
+ {"version":3,"file":"ht-event-fallback.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-fallback.ts"],"names":[],"mappings":"AAAA,OAAO,EAA8B,SAAS,EAAe,MAAM,UAAU,CAAA;AAC7E,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAQpC,MAAM,OAAO,eAAgB,SAAQ,OAAO;IAG1C,YAAY,KAAoB,EAAE,WAAwB;QACxD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,IAAI,GAAG,SAAS,CAAC,QAAQ,CAAA;QAC9B,IAAI,CAAC,IAAI,CAAC,YAAY,GAAG,KAAK,CAAC,IAAI,CAAC,WAAW,CAAA;QAC/C,IAAI,CAAC,IAAI,CAAC,mBAAmB,GAAG,KAAK,CAAC,IAAI,CAAC,iBAAiB,CAAA;IAC9D,CAAC;CACF"}
@@ -0,0 +1,17 @@
1
+ import { EventAction, EventFeedback, RequestData } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ interface EventDataFeedback {
4
+ action: EventAction.FeedbackCase | EventAction.FeedbackConversation | EventAction.FeedbackMessage | EventAction.FeedbackWebview;
5
+ message_generated_by?: string;
6
+ feedback_target_id?: string;
7
+ feedback_group_id?: string;
8
+ possible_options: string[];
9
+ possible_values: number[];
10
+ option: string;
11
+ value: number;
12
+ }
13
+ export declare class HtEventFeedback extends HtEvent {
14
+ data: EventDataFeedback;
15
+ constructor(event: EventFeedback, requestData: RequestData);
16
+ }
17
+ export {};
@@ -0,0 +1,16 @@
1
+ import { EventType } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ export class HtEventFeedback extends HtEvent {
4
+ constructor(event, requestData) {
5
+ super(event, requestData);
6
+ this.type = EventType.Feedback;
7
+ this.data.message_generated_by = event.data.messageGeneratedBy; // ?? nomes te valor quan action es message. Si es message de knowledge base => sources y chunks. Quan es un node de flow builder => content_id
8
+ this.data.feedback_target_id = event.data.feedbackTargetId; // ?? case_id, message_id, conversation_id ???, webview_name
9
+ this.data.feedback_group_id = event.data.feedbackGroupId; // ??
10
+ this.data.possible_options = event.data.possibleOptions;
11
+ this.data.possible_values = event.data.possibleValues;
12
+ this.data.option = event.data.option;
13
+ this.data.value = event.data.value;
14
+ }
15
+ }
16
+ //# sourceMappingURL=ht-event-feedback.js.map
@@ -0,0 +1 @@
1
+ {"version":3,"file":"ht-event-feedback.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-feedback.ts"],"names":[],"mappings":"AAAA,OAAO,EAA8B,SAAS,EAAe,MAAM,UAAU,CAAA;AAC7E,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAiBpC,MAAM,OAAO,eAAgB,SAAQ,OAAO;IAG1C,YAAY,KAAoB,EAAE,WAAwB;QACxD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,IAAI,GAAG,SAAS,CAAC,QAAQ,CAAA;QAC9B,IAAI,CAAC,IAAI,CAAC,oBAAoB,GAAG,KAAK,CAAC,IAAI,CAAC,kBAAkB,CAAA,CAAC,+IAA+I;QAC9M,IAAI,CAAC,IAAI,CAAC,kBAAkB,GAAG,KAAK,CAAC,IAAI,CAAC,gBAAgB,CAAA,CAAC,4DAA4D;QACvH,IAAI,CAAC,IAAI,CAAC,iBAAiB,GAAG,KAAK,CAAC,IAAI,CAAC,eAAe,CAAA,CAAC,KAAK;QAC9D,IAAI,CAAC,IAAI,CAAC,gBAAgB,GAAG,KAAK,CAAC,IAAI,CAAC,eAAe,CAAA;QACvD,IAAI,CAAC,IAAI,CAAC,eAAe,GAAG,KAAK,CAAC,IAAI,CAAC,cAAc,CAAA;QACrD,IAAI,CAAC,IAAI,CAAC,MAAM,GAAG,KAAK,CAAC,IAAI,CAAC,MAAM,CAAA;QACpC,IAAI,CAAC,IAAI,CAAC,KAAK,GAAG,KAAK,CAAC,IAAI,CAAC,KAAK,CAAA;IACpC,CAAC;CACF"}
@@ -0,0 +1,16 @@
1
+ import { EventAction, EventFlow, RequestData } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ interface EventDataFlow {
4
+ action: EventAction.FlowNode;
5
+ flow_thread_id: string;
6
+ flow_id: string;
7
+ flow_name: string;
8
+ flow_node_id: string;
9
+ flow_node_content_id: string;
10
+ flow_node_is_meaningful: boolean;
11
+ }
12
+ export declare class HtEventFlow extends HtEvent {
13
+ data: EventDataFlow;
14
+ constructor(event: EventFlow, requestData: RequestData);
15
+ }
16
+ export {};
@@ -0,0 +1,15 @@
1
+ import { EventType } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ export class HtEventFlow extends HtEvent {
4
+ constructor(event, requestData) {
5
+ super(event, requestData);
6
+ this.type = EventType.Botevent;
7
+ this.data.flow_thread_id = event.data.flowThreadId; // This value is managed by the flow builder plugin, stored in the session and updated every time the content connected to the conversation start is displayed
8
+ this.data.flow_id = event.data.flowId;
9
+ this.data.flow_name = event.data.flowName;
10
+ this.data.flow_node_id = event.data.flowNodeId;
11
+ this.data.flow_node_content_id = event.data.flowNodeContentId;
12
+ this.data.flow_node_is_meaningful = event.data.flowNodeIsMeaningful || false;
13
+ }
14
+ }
15
+ //# sourceMappingURL=ht-event-flow.js.map
@@ -0,0 +1 @@
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+ {"version":3,"file":"ht-event-flow.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-flow.ts"],"names":[],"mappings":"AAAA,OAAO,EAA0B,SAAS,EAAe,MAAM,UAAU,CAAA;AACzE,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAYpC,MAAM,OAAO,WAAY,SAAQ,OAAO;IAGtC,YAAY,KAAgB,EAAE,WAAwB;QACpD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,IAAI,GAAG,SAAS,CAAC,QAAQ,CAAA;QAC9B,IAAI,CAAC,IAAI,CAAC,cAAc,GAAG,KAAK,CAAC,IAAI,CAAC,YAAY,CAAA,CAAC,8JAA8J;QACjN,IAAI,CAAC,IAAI,CAAC,OAAO,GAAG,KAAK,CAAC,IAAI,CAAC,MAAM,CAAA;QACrC,IAAI,CAAC,IAAI,CAAC,SAAS,GAAG,KAAK,CAAC,IAAI,CAAC,QAAQ,CAAA;QACzC,IAAI,CAAC,IAAI,CAAC,YAAY,GAAG,KAAK,CAAC,IAAI,CAAC,UAAU,CAAA;QAC9C,IAAI,CAAC,IAAI,CAAC,oBAAoB,GAAG,KAAK,CAAC,IAAI,CAAC,iBAAiB,CAAA;QAC7D,IAAI,CAAC,IAAI,CAAC,uBAAuB,GAAG,KAAK,CAAC,IAAI,CAAC,oBAAoB,IAAI,KAAK,CAAA;IAC9E,CAAC;CACF"}
@@ -0,0 +1,16 @@
1
+ import { EventAction, EventHandoff, RequestData } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ interface EventDataHandoff {
4
+ action: EventAction.HandoffOption | EventAction.HandoffSuccess | EventAction.HandoffFail;
5
+ handoff_queue_id: string;
6
+ handoff_queue_name: string;
7
+ handoff_case_id?: string;
8
+ is_queue_open?: boolean;
9
+ handoff_is_available_agent?: boolean;
10
+ handoff_is_threshold_reached?: boolean;
11
+ }
12
+ export declare class HtEventHandoff extends HtEvent {
13
+ data: EventDataHandoff;
14
+ constructor(event: EventHandoff, requestData: RequestData);
15
+ }
16
+ export {};
@@ -0,0 +1,15 @@
1
+ import { EventType } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ export class HtEventHandoff extends HtEvent {
4
+ constructor(event, requestData) {
5
+ super(event, requestData);
6
+ this.type = EventType.Botevent;
7
+ this.data.handoff_queue_id = event.data.queueId;
8
+ this.data.handoff_queue_name = event.data.queueName;
9
+ this.data.handoff_case_id = event.data.caseId;
10
+ this.data.is_queue_open = event.data.isQueueOpen;
11
+ this.data.handoff_is_available_agent = event.data.isAvailableAgent;
12
+ this.data.handoff_is_threshold_reached = event.data.isThresholdReached;
13
+ }
14
+ }
15
+ //# sourceMappingURL=ht-event-handoff.js.map
@@ -0,0 +1 @@
1
+ {"version":3,"file":"ht-event-handoff.js","sourceRoot":"","sources":["../../../src/event-models/ht-event-handoff.ts"],"names":[],"mappings":"AAAA,OAAO,EAA6B,SAAS,EAAe,MAAM,UAAU,CAAA;AAC5E,OAAO,EAAE,OAAO,EAAE,MAAM,YAAY,CAAA;AAepC,MAAM,OAAO,cAAe,SAAQ,OAAO;IAGzC,YAAY,KAAmB,EAAE,WAAwB;QACvD,KAAK,CAAC,KAAK,EAAE,WAAW,CAAC,CAAA;QACzB,IAAI,CAAC,IAAI,GAAG,SAAS,CAAC,QAAQ,CAAA;QAC9B,IAAI,CAAC,IAAI,CAAC,gBAAgB,GAAG,KAAK,CAAC,IAAI,CAAC,OAAO,CAAA;QAC/C,IAAI,CAAC,IAAI,CAAC,kBAAkB,GAAG,KAAK,CAAC,IAAI,CAAC,SAAS,CAAA;QACnD,IAAI,CAAC,IAAI,CAAC,eAAe,GAAG,KAAK,CAAC,IAAI,CAAC,MAAM,CAAA;QAC7C,IAAI,CAAC,IAAI,CAAC,aAAa,GAAG,KAAK,CAAC,IAAI,CAAC,WAAW,CAAA;QAChD,IAAI,CAAC,IAAI,CAAC,0BAA0B,GAAG,KAAK,CAAC,IAAI,CAAC,gBAAgB,CAAA;QAClE,IAAI,CAAC,IAAI,CAAC,4BAA4B,GAAG,KAAK,CAAC,IAAI,CAAC,kBAAkB,CAAA;IACxE,CAAC;CACF"}
@@ -0,0 +1,13 @@
1
+ import { EventAction, EventIntentSmart, RequestData } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ interface EventDataIntentSmart {
4
+ action: EventAction.IntentSmart;
5
+ nlu_intent_smart_title: string;
6
+ nlu_intent_smart_num_used: number;
7
+ nlu_intent_smart_message_id: string;
8
+ }
9
+ export declare class HtEventIntentSmart extends HtEvent {
10
+ data: EventDataIntentSmart;
11
+ constructor(event: EventIntentSmart, requestData: RequestData);
12
+ }
13
+ export {};
@@ -0,0 +1,12 @@
1
+ import { EventType } from '../types';
2
+ import { HtEvent } from './ht-event';
3
+ export class HtEventIntentSmart extends HtEvent {
4
+ constructor(event, requestData) {
5
+ super(event, requestData);
6
+ this.type = EventType.Botevent;
7
+ this.data.nlu_intent_smart_title = event.data.nluIntentSmartTitle;
8
+ this.data.nlu_intent_smart_num_used = event.data.nluIntentSmartNumUsed;
9
+ this.data.nlu_intent_smart_message_id = event.data.nluIntentSmartMessageId;
10
+ }
11
+ }
12
+ //# sourceMappingURL=ht-event-intent-smart.js.map
@@ -0,0 +1 @@
1
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