@axelor/aos-mobile-helpdesk 7.1.0

package/lib/features/index.js.map

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package/lib/features/projectSlice.d.ts

@@ -0,0 +1,16 @@
+export const searchProject: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const projectReducer: import("redux").Reducer<{
+    loadingProject: boolean;
+    moreLoading: boolean;
+    isListEnd: boolean;
+    projectList: any[];
+}, import("redux").AnyAction>;

package/lib/features/projectSlice.js

@@ -0,0 +1,49 @@
+/*
+ * Axelor Business Solutions
+ *
+ * Copyright (C) 2023 Axelor (<http://axelor.com>).
+ *
+ * This program is free software: you can redistribute it and/or  modify
+ * it under the terms of the GNU Affero General Public License, version 3,
+ * as published by the Free Software Foundation.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU Affero General Public License for more details.
+ *
+ * You should have received a copy of the GNU Affero General Public License
+ * along with this program.  If not, see <http://www.gnu.org/licenses/>.
+ */
+import { createAsyncThunk, createSlice } from '@reduxjs/toolkit';
+import { handlerApiCall, generateInifiniteScrollCases, } from '@axelor/aos-mobile-core';
+import { searchProject as _searchProject } from '../api/project-api';
+export const searchProject = createAsyncThunk('Project/searchProject', async function (data, { getState }) {
+    return handlerApiCall({
+        fetchFunction: _searchProject,
+        data,
+        action: 'Helpdesk_SliceAction_FetchProjects',
+        getState,
+        responseOptions: { isArrayResponse: true },
+    });
+});
+const initialState = {
+    loadingProject: true,
+    moreLoading: false,
+    isListEnd: false,
+    projectList: [],
+};
+const projectSlice = createSlice({
+    name: 'project',
+    initialState,
+    extraReducers: builder => {
+        generateInifiniteScrollCases(builder, searchProject, {
+            loading: 'loadingProject',
+            moreLoading: 'moreLoading',
+            isListEnd: 'isListEnd',
+            list: 'projectList',
+        });
+    },
+});
+export const projectReducer = projectSlice.reducer;
+//# sourceMappingURL=projectSlice.js.map

package/lib/features/projectSlice.js.map

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package/lib/features/ticketSlice.d.ts

@@ -0,0 +1,81 @@
+export const fetchTickets: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const fetchTicketType: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const fetchTicketById: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const updateTicketStatus: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const searchTicketType: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const updateTicket: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const createTicket: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const ticketReducer: import("redux").Reducer<{
+    loadingTicket: boolean;
+    moreLoading: boolean;
+    isListEnd: boolean;
+    ticketList: any[];
+    ticket: {};
+    loadingTicketType: boolean;
+    moreLoadingTicketType: boolean;
+    isListEndTicketType: boolean;
+    ticketTypeList: any[];
+}, import("redux").AnyAction>;

package/lib/features/ticketSlice.js

@@ -0,0 +1,175 @@
+/*
+ * Axelor Business Solutions
+ *
+ * Copyright (C) 2023 Axelor (<http://axelor.com>).
+ *
+ * This program is free software: you can redistribute it and/or  modify
+ * it under the terms of the GNU Affero General Public License, version 3,
+ * as published by the Free Software Foundation.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU Affero General Public License for more details.
+ *
+ * You should have received a copy of the GNU Affero General Public License
+ * along with this program.  If not, see <http://www.gnu.org/licenses/>.
+ */
+import { createAsyncThunk, createSlice } from '@reduxjs/toolkit';
+import { generateInifiniteScrollCases, handlerApiCall, updateAgendaItems, } from '@axelor/aos-mobile-core';
+import { getTicket, getTicketType, searchTickets, updateStatusTicket, searchTicketType as _searchTicketType, updateTicket as _updateTicket, createTicket as _createTicket, } from '../api/ticket-api';
+export const fetchTickets = createAsyncThunk('ticket/fetchTickets', async function (data, { getState }) {
+    return handlerApiCall({
+        fetchFunction: searchTickets,
+        data,
+        action: 'Helpdesk_SliceAction_FetchMyTicket',
+        getState,
+        responseOptions: { isArrayResponse: true },
+    });
+});
+export const fetchTicketType = createAsyncThunk('ticket/fetchTicketType', async function (data = {}, { getState }) {
+    return handlerApiCall({
+        fetchFunction: getTicketType,
+        data,
+        action: 'Helpdesk_SliceAction_FetchTicketType',
+        getState,
+        responseOptions: { isArrayResponse: true },
+    });
+});
+export const fetchTicketById = createAsyncThunk('ticket/fetchTicketById', async function (data = {}, { getState }) {
+    return handlerApiCall({
+        fetchFunction: getTicket,
+        data,
+        action: 'Helpdesk_SliceAction_FetchTicketById',
+        getState,
+        responseOptions: { isArrayResponse: false },
+    });
+});
+export const updateTicketStatus = createAsyncThunk('ticket/updateTicketStatus', async function (data = {}, { getState }) {
+    return handlerApiCall({
+        fetchFunction: updateStatusTicket,
+        data,
+        action: 'Helpdesk_SliceAction_UpdateTicketStatus',
+        getState,
+        responseOptions: { isArrayResponse: false },
+    }).then(() => {
+        return handlerApiCall({
+            fetchFunction: getTicket,
+            data: { ticketId: data?.ticketId },
+            action: 'Helpdesk_SliceAction_FetchTicketById',
+            getState,
+            responseOptions: { isArrayResponse: false },
+        });
+    });
+});
+export const searchTicketType = createAsyncThunk('ticket/searchTicketType', async function (data, { getState }) {
+    return handlerApiCall({
+        fetchFunction: _searchTicketType,
+        data,
+        action: 'Helpdesk_SliceAction_SearchTicketType',
+        getState,
+        responseOptions: { isArrayResponse: true },
+    });
+});
+export const updateTicket = createAsyncThunk('ticket/updateTicket', async function (data = {}, { getState }) {
+    return handlerApiCall({
+        fetchFunction: _updateTicket,
+        data,
+        action: 'Helpdesk_SliceAction_UpdateTicket',
+        getState,
+        responseOptions: { isArrayResponse: false, showToast: true },
+    }).then(() => {
+        return handlerApiCall({
+            fetchFunction: getTicket,
+            data: { ticketId: data?.ticket?.id },
+            action: 'Helpdesk_SliceAction_FetchTicketById',
+            getState,
+            responseOptions: { isArrayResponse: false },
+        });
+    });
+});
+export const createTicket = createAsyncThunk('ticket/createTicket', async function (data = {}, { getState }) {
+    return handlerApiCall({
+        fetchFunction: _createTicket,
+        data,
+        action: 'Helpdesk_SliceAction_CreateTicket',
+        getState,
+        responseOptions: { isArrayResponse: false, showToast: true },
+    }).then(() => {
+        return handlerApiCall({
+            fetchFunction: searchTickets,
+            data,
+            action: 'Helpdesk_SliceAction_FetchMyTicket',
+            getState,
+            responseOptions: { isArrayResponse: true },
+        });
+    });
+});
+const initialState = {
+    loadingTicket: true,
+    moreLoading: false,
+    isListEnd: false,
+    ticketList: [],
+    ticket: {},
+    loadingTicketType: true,
+    moreLoadingTicketType: false,
+    isListEndTicketType: false,
+    ticketTypeList: [],
+};
+const ticketSlice = createSlice({
+    name: 'ticket',
+    initialState,
+    extraReducers: builder => {
+        generateInifiniteScrollCases(builder, fetchTickets, {
+            loading: 'loadingTicket',
+            moreLoading: 'moreLoading',
+            isListEnd: 'isListEnd',
+            list: 'ticketList',
+        });
+        generateInifiniteScrollCases(builder, searchTicketType, {
+            loading: 'loadingTicketType',
+            moreLoading: 'moreLoadingTicketType',
+            isListEnd: 'isListEndTicketType',
+            list: 'ticketTypeList',
+        });
+        builder.addCase(fetchTicketType.pending, state => {
+            state.loadingTicketType = true;
+        });
+        builder.addCase(fetchTicketType.fulfilled, (state, action) => {
+            state.loadingTicketType = false;
+            state.ticketTypeList = action.payload;
+        });
+        builder.addCase(fetchTicketById.pending, (state, action) => {
+            state.loadingTicket = true;
+        });
+        builder.addCase(fetchTicketById.fulfilled, (state, action) => {
+            state.loadingTicket = false;
+            state.ticket = action.payload;
+        });
+        builder.addCase(updateTicketStatus.pending, (state, action) => {
+            state.loadingTicket = true;
+        });
+        builder.addCase(updateTicketStatus.fulfilled, (state, action) => {
+            state.loadingTicket = false;
+            state.ticket = action.payload;
+            state.ticketList = updateAgendaItems(state.ticketList, [action.payload]);
+        });
+        builder.addCase(updateTicket.pending, (state, action) => {
+            state.loadingTicket = true;
+        });
+        builder.addCase(updateTicket.fulfilled, (state, action) => {
+            state.loadingTicket = false;
+            state.ticket = action.payload;
+            state.ticketList = updateAgendaItems(state.ticketList, [action.payload]);
+        });
+        builder.addCase(createTicket.pending, (state, action) => {
+            state.loadingTicket = true;
+        });
+        builder.addCase(createTicket.fulfilled, (state, action) => {
+            state.loadingTicket = false;
+            state.ticketList = action.payload;
+        });
+    },
+});
+export const ticketReducer = ticketSlice.reducer;
+//# sourceMappingURL=ticketSlice.js.map

package/lib/features/ticketSlice.js.map

@@ -0,0 +1 @@
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package/lib/features/timerSlice.d.ts

@@ -0,0 +1,26 @@
+export const fetchTimerById: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const searchTimerHistoryById: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const clearTimer: import("@reduxjs/toolkit").ActionCreatorWithoutPayload<"timer/clearTimer">;
+export const timerReducer: import("redux").Reducer<import("immer/dist/internal").WritableDraft<{
+    loadingTimer: boolean;
+    timer: {};
+    timerHistory: any[];
+}>, import("redux").AnyAction>;

package/lib/features/timerSlice.js

@@ -0,0 +1,73 @@
+/*
+ * Axelor Business Solutions
+ *
+ * Copyright (C) 2023 Axelor (<http://axelor.com>).
+ *
+ * This program is free software: you can redistribute it and/or  modify
+ * it under the terms of the GNU Affero General Public License, version 3,
+ * as published by the Free Software Foundation.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU Affero General Public License for more details.
+ *
+ * You should have received a copy of the GNU Affero General Public License
+ * along with this program.  If not, see <http://www.gnu.org/licenses/>.
+ */
+import { createAsyncThunk, createSlice } from '@reduxjs/toolkit';
+import { handlerApiCall } from '@axelor/aos-mobile-core';
+import { getTimer, searchTimerHistoryWithId } from '../api/timer-api';
+export const fetchTimerById = createAsyncThunk('timer/fetchTimerById', async function (data = {}, { getState }) {
+    return handlerApiCall({
+        fetchFunction: getTimer,
+        data,
+        action: 'Helpdesk_SliceAction_FetchTimerById',
+        getState,
+        responseOptions: { isArrayResponse: false },
+    });
+});
+export const searchTimerHistoryById = createAsyncThunk('timerHistory/searchTimerHistoryById', async function (data = {}, { getState }) {
+    return handlerApiCall({
+        fetchFunction: searchTimerHistoryWithId,
+        data,
+        action: 'Helpdesk_SliceAction_FetchTimerHistory',
+        getState,
+        responseOptions: { isArrayResponse: true },
+    });
+});
+const initialState = {
+    loadingTimer: true,
+    timer: {},
+    timerHistory: [],
+};
+const ticketSlice = createSlice({
+    name: 'timer',
+    initialState,
+    reducers: {
+        clearTimer: state => {
+            state.timer = {};
+            state.timerHistory = [];
+        },
+    },
+    extraReducers: builder => {
+        builder.addCase(fetchTimerById.pending, (state, action) => {
+            state.loadingTimer = true;
+        });
+        builder.addCase(fetchTimerById.fulfilled, (state, action) => {
+            state.loadingTimer = false;
+            state.timer = action.payload;
+            state.timerHistory = [];
+        });
+        builder.addCase(searchTimerHistoryById.pending, state => {
+            state.loadingTimer = true;
+        });
+        builder.addCase(searchTimerHistoryById.fulfilled, (state, action) => {
+            state.loadingTimer = false;
+            state.timerHistory = action.payload ?? [];
+        });
+    },
+});
+export const { clearTimer } = ticketSlice.actions;
+export const timerReducer = ticketSlice.reducer;
+//# sourceMappingURL=timerSlice.js.map

package/lib/features/timerSlice.js.map

@@ -0,0 +1 @@
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package/lib/features/userSlice.d.ts

@@ -0,0 +1,16 @@
+export const searchUser: import("@reduxjs/toolkit").AsyncThunk<any, void, {
+    state?: unknown;
+    dispatch?: import("redux").Dispatch<import("redux").AnyAction>;
+    extra?: unknown;
+    rejectValue?: unknown;
+    serializedErrorType?: unknown;
+    pendingMeta?: unknown;
+    fulfilledMeta?: unknown;
+    rejectedMeta?: unknown;
+}>;
+export const userListReducer: import("redux").Reducer<{
+    loadingUser: boolean;
+    userList: any[];
+    moreLoading: boolean;
+    isListEnd: boolean;
+}, import("redux").AnyAction>;

package/lib/features/userSlice.js

@@ -0,0 +1,49 @@
+/*
+ * Axelor Business Solutions
+ *
+ * Copyright (C) 2023 Axelor (<http://axelor.com>).
+ *
+ * This program is free software: you can redistribute it and/or  modify
+ * it under the terms of the GNU Affero General Public License, version 3,
+ * as published by the Free Software Foundation.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU Affero General Public License for more details.
+ *
+ * You should have received a copy of the GNU Affero General Public License
+ * along with this program.  If not, see <http://www.gnu.org/licenses/>.
+ */
+import { createAsyncThunk, createSlice } from '@reduxjs/toolkit';
+import { generateInifiniteScrollCases, handlerApiCall, } from '@axelor/aos-mobile-core';
+import { searchUser as _searchUser } from '../api/user-api';
+export const searchUser = createAsyncThunk('user/searchUser', async function (data, { getState }) {
+    return handlerApiCall({
+        fetchFunction: _searchUser,
+        data,
+        action: 'Helpdesk_SliceAction_SearchUser',
+        getState,
+        responseOptions: { isArrayResponse: true },
+    });
+});
+const initialState = {
+    loadingUser: true,
+    userList: [],
+    moreLoading: false,
+    isListEnd: false,
+};
+const userSlice = createSlice({
+    name: 'user',
+    initialState,
+    extraReducers: builder => {
+        generateInifiniteScrollCases(builder, searchUser, {
+            loading: 'loadingUser',
+            moreLoading: 'moreLoading',
+            isListEnd: 'isListEnd',
+            list: 'userList',
+        });
+    },
+});
+export const userListReducer = userSlice.reducer;
+//# sourceMappingURL=userSlice.js.map

package/lib/features/userSlice.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"userSlice.js","sourceRoot":"","sources":["../../src/features/userSlice.js"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;;;GAgBG;AAEH,OAAO,EAAC,gBAAgB,EAAE,WAAW,EAAC,MAAM,kBAAkB,CAAC;AAC/D,OAAO,EACL,4BAA4B,EAC5B,cAAc,GACf,MAAM,yBAAyB,CAAC;AACjC,OAAO,EAAC,UAAU,IAAI,WAAW,EAAC,MAAM,iBAAiB,CAAC;AAE1D,MAAM,CAAC,MAAM,UAAU,GAAG,gBAAgB,CACxC,iBAAiB,EACjB,KAAK,WAAW,IAAI,EAAE,EAAC,QAAQ,EAAC;IAC9B,OAAO,cAAc,CAAC;QACpB,aAAa,EAAE,WAAW;QAC1B,IAAI;QACJ,MAAM,EAAE,iCAAiC;QACzC,QAAQ;QACR,eAAe,EAAE,EAAC,eAAe,EAAE,IAAI,EAAC;KACzC,CAAC,CAAC;AACL,CAAC,CACF,CAAC;AAEF,MAAM,YAAY,GAAG;IACnB,WAAW,EAAE,IAAI;IACjB,QAAQ,EAAE,EAAE;IACZ,WAAW,EAAE,KAAK;IAClB,SAAS,EAAE,KAAK;CACjB,CAAC;AAEF,MAAM,SAAS,GAAG,WAAW,CAAC;IAC5B,IAAI,EAAE,MAAM;IACZ,YAAY;IACZ,aAAa,EAAE,OAAO,CAAC,EAAE;QACvB,4BAA4B,CAAC,OAAO,EAAE,UAAU,EAAE;YAChD,OAAO,EAAE,aAAa;YACtB,WAAW,EAAE,aAAa;YAC1B,SAAS,EAAE,WAAW;YACtB,IAAI,EAAE,UAAU;SACjB,CAAC,CAAC;IACL,CAAC;CACF,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,eAAe,GAAG,SAAS,CAAC,OAAO,CAAC"}

package/lib/hooks/use-helpdesk-header-actions.d.ts

@@ -0,0 +1 @@
+export declare const useHelpdeskHeaders: () => void;

package/lib/hooks/use-helpdesk-header-actions.js

@@ -0,0 +1,35 @@
+/*
+ * Axelor Business Solutions
+ *
+ * Copyright (C) 2023 Axelor (<http://axelor.com>).
+ *
+ * This program is free software: you can redistribute it and/or  modify
+ * it under the terms of the GNU Affero General Public License, version 3,
+ * as published by the Free Software Foundation.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU Affero General Public License for more details.
+ *
+ * You should have received a copy of the GNU Affero General Public License
+ * along with this program.  If not, see <http://www.gnu.org/licenses/>.
+ */
+import { headerActionsProvider, useSelector } from '@axelor/aos-mobile-core';
+import { useEffect } from 'react';
+const useHeldpeskTicketDetailsActions = () => {
+    const { mobileSettings } = useSelector((state) => state.config);
+    const { ticket } = useSelector((state) => state.ticket);
+    useEffect(() => {
+        headerActionsProvider.registerModel('helpdesk_ticket_details', {
+            model: 'com.axelor.apps.helpdesk.db.Ticket',
+            modelId: ticket?.id,
+            disableMailMessages: !mobileSettings?.isTrackerMessageEnabled,
+            attachedFileScreenTitle: ticket?.fullName,
+        });
+    }, [mobileSettings, ticket]);
+};
+export const useHelpdeskHeaders = () => {
+    useHeldpeskTicketDetailsActions();
+};
+//# sourceMappingURL=use-helpdesk-header-actions.js.map

package/lib/hooks/use-helpdesk-header-actions.js.map

@@ -0,0 +1 @@
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package/lib/i18n/en.json

@@ -0,0 +1,57 @@
+{
+    "Helpdesk_Helpdesk": "Helpdesk",
+    "Helpdesk_Ticket": "Ticket",
+    "Helpdesk_Progress": "Progress",
+    "Helpdesk_Duration": "Duration",
+    "Helpdesk_Deadline": "Deadline",
+    "Helpdesk_User_In_Charge": "User in charge",
+    "Helpdesk_Assigned_To": "Assigned to",
+    "Helpdesk_Status_New": "New",
+    "Helpdesk_Status_In_Progress": "In progress",
+    "Helpdesk_Status_Resolved": "Resolved",
+    "Helpdesk_Status_Closed": "Closed",
+    "Helpdesk_Priority": "Priority",
+    "Helpdesk_Priority_Low": "Low",
+    "Helpdesk_Priority_Normal": "Normal",
+    "Helpdesk_Priority_High": "High",
+    "Helpdesk_Priority_Urgent": "Urgent",
+    "Helpdesk_myTickets": "My tickets",
+    "Helpdesk_Status": "Status",
+    "Helpdesk_Type": "Type",
+    "Helpdesk_myTeamTickets": "My team tickets",
+    "helpdesk_createTicket": "Create ticket",
+    "Helpdesk_StartDate": "Start date",
+    "Helpdesk_EndDate": "End date",
+    "Helpdesk_Project": "Project",
+    "Helpdesk_CustomPartner": "Customer",
+    "Helpdesk_ContactPartner": "Customer contact",
+    "Helpdesk_GeneralInformations": "General informations",
+    "Helpdesk_Timing": "Timing",
+    "Helpdesk_Close": "Close",
+    "Helpdesk_Start": "Start",
+    "Helpdesk_Pause": "Pause",
+    "Helpdesk_Resolve": "Resolve",
+    "Helpdesk_Reset": "Reset",
+    "Hepdesk_Subject": "Subject",
+    "Helpdesk_NoGeneralInformation": "No general informations",
+    "Helpdesk_NoTimingInformation": "No timing informations",
+    "Helpdesk_AssignedToUser": "Assigned to",
+    "Helpdesk_ResponsibleUser": "User in charge",
+    "Helpdesk_DeadlineDate": "Deadline",
+    "Helpdesk_SliceAction_FetchMyTicket": "fetch my tickets",
+    "Helpdesk_SliceAction_FetchTicketType": "fetch ticket types",
+    "Helpdesk_SliceAction_FetchMyTeamTicket": "fetch my team tickets",
+    "Helpdesk_SliceAction_FetchTicketById": "fetch ticket by id",
+    "Helpdesk_SliceAction_FetchTimerById": "fetch timer by id",
+    "Helpdesk_SliceAction_FetchTimerHistory": "fetch timer history",
+    "Helpdesk_SliceAction_UpdateTicketStatus": "update ticket status",
+    "Helpdesk_SliceAction_FetchHelpdeskConfig": "fetch helpdesk config",
+    "Helpdesk_SliceAction_SearchUser": "fetch user",
+    "Helpdesk_SliceAction_FetchCustomer": "fetch customer",
+    "Helpdesk_SliceAction_FetchCustomerById": "fetch customer by id",
+    "Helpdesk_SliceAction_FetchProjects": "fetch projects",
+    "Helpdesk_SliceAction_SearchTicketType": "search ticket types",
+    "Helpdesk_SliceAction_UpdateTicket": "update ticket",
+    "Helpdesk_SliceAction_CreateTicket": "create ticket",
+    "Helpdesk_SliceAction_FetchCustomerContact": "fetch customer contact"
+}