@aws-sdk/client-connect 3.940.0 → 3.943.0

package/dist-types/ts3.4/models/models_2.d.ts

@@ -1,106 +1,105 @@
 import {
-  AgentAvailabilityTimer,
-  AgentStatusState,
+  ArtifactStatus,
   AutoEvaluationStatus,
   BooleanComparisonType,
   Channel,
   ChatEventType,
-  ContactFlowModuleState,
-  ContactFlowModuleStatus,
   ContactFlowState,
   ContactFlowStatus,
   ContactFlowType,
   ContactInitiationMethod,
+  ContactInteractionType,
+  ContactMediaProcessingFailureMode,
+  ContactParticipantRole,
   ContactRecordingType,
+  DataTableAttributeValueType,
   DateComparisonType,
   DateTimeComparisonType,
   DecimalComparisonType,
+  DirectoryType,
   EmailHeaderType,
-  EvaluationFormItemEnablementAction,
-  EvaluationFormItemEnablementOperator,
-  EvaluationFormQuestionType,
+  EntityType,
+  EvaluationFormLanguageCode,
   EvaluationFormVersionStatus,
   EvaluationStatus,
   EvaluationType,
+  EventSourceName,
   FileStatusType,
   FileUseCaseType,
   HierarchyGroupMatchType,
   InboundMessageSourceType,
-  InstanceAttributeType,
+  InstanceStatus,
   InstanceStorageResourceType,
+  IntegrationType,
   IvrRecordingTrack,
-  MeetingFeatureStatus,
+  ListFlowAssociationResourceType,
+  MediaType,
   MonitorCapability,
   NumberComparisonType,
   OutboundMessageSourceType,
   ParticipantRole,
-  ParticipantTimerAction,
-  ParticipantTimerType,
   PhoneNumberCountryCode,
   PhoneNumberType,
-  QueueStatus,
+  QueueType,
+  QuickConnectType,
+  RealTimeContactAnalysisOutputType,
+  RealTimeContactAnalysisPostContactSummaryFailureCode,
+  RealTimeContactAnalysisPostContactSummaryStatus,
+  RealTimeContactAnalysisSegmentType,
+  RealTimeContactAnalysisSentimentLabel,
+  RealTimeContactAnalysisStatus,
+  RealTimeContactAnalysisSupportedChannel,
+  ReferenceStatus,
+  ReferenceType,
   RehydrationType,
+  ResponseMode,
   RulePublishStatus,
-  SearchableQueueType,
   SearchContactsMatchType,
   SearchContactsTimeRangeConditionType,
   SearchContactsTimeRangeType,
   SortableFieldName,
   SortOrder,
+  SourceType,
   StringComparisonType,
   TargetListType,
   TaskTemplateStatus,
-  TimerEligibleParticipantRoles,
   TrafficDistributionGroupStatus,
   TrafficType,
   UseCaseType,
   ViewStatus,
   ViewType,
+  Visibility,
   VocabularyLanguageCode,
   VocabularyState,
   VoiceRecordingTrack,
 } from "./enums";
 import {
-  AgentConfig,
+  ActionSummary,
   AgentHierarchyGroups,
   AgentStatus,
   AliasConfiguration,
-  AllowedCapabilities,
   Application,
-  AttributeCondition,
   ControlPlaneAttributeFilter,
   CreatedByInfo,
-  EvaluationFormItemEnablementExpression,
-  EvaluationFormQuestionTypeProperties,
-  HoursOfOperationConfig,
-  HoursOfOperationOverrideConfig,
-  InputPredefinedAttributeConfiguration,
+  DataTableLockVersion,
+  FlowAssociationSummary,
+  FlowModule,
   InstanceStorageConfig,
-  MediaConcurrency,
-  OutboundCallerConfig,
-  OutboundEmailConfig,
-  OutboundStrategy,
-  PredefinedAttributeValues,
-  QuickConnectConfig,
-  Reference,
-  RoutingProfileQueueConfig,
-  RuleAction,
+  LexBot,
+  PrimaryValueResponse,
+  SecurityProfileItem,
   StringCondition,
   TagCondition,
-  TaskTemplateConstraints,
-  TaskTemplateDefaults,
-  TaskTemplateField,
-  UserIdentityInfo,
   UserPhoneConfig,
   UserProficiency,
   View,
-  ViewInputContent,
 } from "./models_0";
 import {
+  Attribute,
   ContactFlow,
   ContactFlowModule,
-  EvaluationAnswerData,
-  EvaluationNote,
+  DataTable,
+  DataTableAttribute,
   HierarchyGroup,
   HierarchyGroupSummary,
   HoursOfOperation,
@@ -110,1590 +109,1811 @@ import {
   Queue,
   QuickConnect,
   RoutingProfile,
-  SignInConfig,
-  TelephonyConfig,
 } from "./models_1";
-export interface SecurityKey {
-  AssociationId?: string | undefined;
-  Key?: string | undefined;
-  CreationTime?: Date | undefined;
+export interface ContactFlowSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  ContactFlowType?: ContactFlowType | undefined;
+  ContactFlowState?: ContactFlowState | undefined;
+  ContactFlowStatus?: ContactFlowStatus | undefined;
 }
-export interface ListSecurityKeysResponse {
-  SecurityKeys?: SecurityKey[] | undefined;
+export interface ListContactFlowsResponse {
+  ContactFlowSummaryList?: ContactFlowSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListSecurityProfileApplicationsRequest {
-  SecurityProfileId: string | undefined;
+export interface ListContactFlowVersionsRequest {
   InstanceId: string | undefined;
+  ContactFlowId: string | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ListSecurityProfileApplicationsResponse {
-  Applications?: Application[] | undefined;
+export interface ContactFlowVersionSummary {
+  Arn?: string | undefined;
+  VersionDescription?: string | undefined;
+  Version?: number | undefined;
+}
+export interface ListContactFlowVersionsResponse {
+  ContactFlowVersionSummaryList?: ContactFlowVersionSummary[] | undefined;
   NextToken?: string | undefined;
-  LastModifiedTime?: Date | undefined;
-  LastModifiedRegion?: string | undefined;
 }
-export interface ListSecurityProfilePermissionsRequest {
-  SecurityProfileId: string | undefined;
+export interface ListContactReferencesRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  ReferenceTypes: ReferenceType[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface AttachmentReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+  Status?: ReferenceStatus | undefined;
+  Arn?: string | undefined;
+}
+export interface DateReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface EmailReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface EmailMessageReference {
+  Name?: string | undefined;
+  Arn?: string | undefined;
+}
+export interface NumberReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface StringReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export interface UrlReference {
+  Name?: string | undefined;
+  Value?: string | undefined;
+}
+export type ReferenceSummary =
+  | ReferenceSummary.AttachmentMember
+  | ReferenceSummary.DateMember
+  | ReferenceSummary.EmailMember
+  | ReferenceSummary.EmailMessageMember
+  | ReferenceSummary.EmailMessagePlainTextMember
+  | ReferenceSummary.NumberMember
+  | ReferenceSummary.StringMember
+  | ReferenceSummary.UrlMember
+  | ReferenceSummary.$UnknownMember;
+export declare namespace ReferenceSummary {
+  interface UrlMember {
+    Url: UrlReference;
+    Attachment?: never;
+    EmailMessage?: never;
+    EmailMessagePlainText?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface AttachmentMember {
+    Url?: never;
+    Attachment: AttachmentReference;
+    EmailMessage?: never;
+    EmailMessagePlainText?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface EmailMessageMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage: EmailMessageReference;
+    EmailMessagePlainText?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface EmailMessagePlainTextMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    EmailMessagePlainText: EmailMessageReference;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface StringMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    EmailMessagePlainText?: never;
+    String: StringReference;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface NumberMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    EmailMessagePlainText?: never;
+    String?: never;
+    Number: NumberReference;
+    Date?: never;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface DateMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    EmailMessagePlainText?: never;
+    String?: never;
+    Number?: never;
+    Date: DateReference;
+    Email?: never;
+    $unknown?: never;
+  }
+  interface EmailMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    EmailMessagePlainText?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email: EmailReference;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    Url?: never;
+    Attachment?: never;
+    EmailMessage?: never;
+    EmailMessagePlainText?: never;
+    String?: never;
+    Number?: never;
+    Date?: never;
+    Email?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    Url: (value: UrlReference) => T;
+    Attachment: (value: AttachmentReference) => T;
+    EmailMessage: (value: EmailMessageReference) => T;
+    EmailMessagePlainText: (value: EmailMessageReference) => T;
+    String: (value: StringReference) => T;
+    Number: (value: NumberReference) => T;
+    Date: (value: DateReference) => T;
+    Email: (value: EmailReference) => T;
+    _: (name: string, value: any) => T;
+  }
+}
+export interface ListContactReferencesResponse {
+  ReferenceSummaryList?: ReferenceSummary[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListDataTableAttributesRequest {
   InstanceId: string | undefined;
+  DataTableId: string | undefined;
+  AttributeIds?: string[] | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ListSecurityProfilePermissionsResponse {
-  Permissions?: string[] | undefined;
+export interface ListDataTableAttributesResponse {
+  NextToken?: string | undefined;
+  Attributes: DataTableAttribute[] | undefined;
+}
+export interface PrimaryAttributeValueFilter {
+  AttributeName: string | undefined;
+  Values: string[] | undefined;
+}
+export interface ListDataTablePrimaryValuesRequest {
+  InstanceId: string | undefined;
+  DataTableId: string | undefined;
+  RecordIds?: string[] | undefined;
+  PrimaryAttributeValues?: PrimaryAttributeValueFilter[] | undefined;
   NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+}
+export interface RecordPrimaryValue {
+  RecordId?: string | undefined;
+  PrimaryValues?: PrimaryValueResponse[] | undefined;
   LastModifiedTime?: Date | undefined;
   LastModifiedRegion?: string | undefined;
 }
-export interface ListSecurityProfilesRequest {
+export interface ListDataTablePrimaryValuesResponse {
+  NextToken?: string | undefined;
+  PrimaryValuesList: RecordPrimaryValue[] | undefined;
+}
+export interface ListDataTablesRequest {
   InstanceId: string | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface SecurityProfileSummary {
+export interface DataTableSummary {
+  Name?: string | undefined;
   Id?: string | undefined;
   Arn?: string | undefined;
-  Name?: string | undefined;
   LastModifiedTime?: Date | undefined;
   LastModifiedRegion?: string | undefined;
 }
-export interface ListSecurityProfilesResponse {
-  SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
+export interface ListDataTablesResponse {
   NextToken?: string | undefined;
+  DataTableSummaryList: DataTableSummary[] | undefined;
 }
-export interface ListTagsForResourceRequest {
-  resourceArn: string | undefined;
-}
-export interface ListTagsForResourceResponse {
-  tags?: Record<string, string> | undefined;
-}
-export interface ListTaskTemplatesRequest {
+export interface ListDataTableValuesRequest {
   InstanceId: string | undefined;
+  DataTableId: string | undefined;
+  RecordIds?: string[] | undefined;
+  PrimaryAttributeValues?: PrimaryAttributeValueFilter[] | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
-  Status?: TaskTemplateStatus | undefined;
-  Name?: string | undefined;
 }
-export interface TaskTemplateMetadata {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  Status?: TaskTemplateStatus | undefined;
+export interface DataTableValueSummary {
+  RecordId?: string | undefined;
+  AttributeId?: string | undefined;
+  PrimaryValues: PrimaryValueResponse[] | undefined;
+  AttributeName: string | undefined;
+  ValueType: DataTableAttributeValueType | undefined;
+  Value: string | undefined;
+  LockVersion?: DataTableLockVersion | undefined;
   LastModifiedTime?: Date | undefined;
-  CreatedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface ListTaskTemplatesResponse {
-  TaskTemplates?: TaskTemplateMetadata[] | undefined;
+export interface ListDataTableValuesResponse {
   NextToken?: string | undefined;
+  Values: DataTableValueSummary[] | undefined;
 }
-export interface ListTrafficDistributionGroupsRequest {
+export interface ListDefaultVocabulariesRequest {
+  InstanceId: string | undefined;
+  LanguageCode?: VocabularyLanguageCode | undefined;
   MaxResults?: number | undefined;
   NextToken?: string | undefined;
-  InstanceId?: string | undefined;
 }
-export interface TrafficDistributionGroupSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  InstanceArn?: string | undefined;
-  Status?: TrafficDistributionGroupStatus | undefined;
-  IsDefault?: boolean | undefined;
+export interface DefaultVocabulary {
+  InstanceId: string | undefined;
+  LanguageCode: VocabularyLanguageCode | undefined;
+  VocabularyId: string | undefined;
+  VocabularyName: string | undefined;
 }
-export interface ListTrafficDistributionGroupsResponse {
+export interface ListDefaultVocabulariesResponse {
+  DefaultVocabularyList: DefaultVocabulary[] | undefined;
   NextToken?: string | undefined;
-  TrafficDistributionGroupSummaryList?:
-    | TrafficDistributionGroupSummary[]
-    | undefined;
 }
-export interface ListTrafficDistributionGroupUsersRequest {
-  TrafficDistributionGroupId: string | undefined;
+export interface ListEntitySecurityProfilesRequest {
+  InstanceId: string | undefined;
+  EntityType: EntityType | undefined;
+  EntityArn: string | undefined;
+  NextToken?: string | undefined;
   MaxResults?: number | undefined;
+}
+export interface ListEntitySecurityProfilesResponse {
+  SecurityProfiles?: SecurityProfileItem[] | undefined;
   NextToken?: string | undefined;
 }
-export interface TrafficDistributionGroupUserSummary {
-  UserId?: string | undefined;
+export interface ListEvaluationFormsRequest {
+  InstanceId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
-export interface ListTrafficDistributionGroupUsersResponse {
+export interface EvaluationFormSummary {
+  EvaluationFormId: string | undefined;
+  EvaluationFormArn: string | undefined;
+  Title: string | undefined;
+  CreatedTime: Date | undefined;
+  CreatedBy: string | undefined;
+  LastModifiedTime: Date | undefined;
+  LastModifiedBy: string | undefined;
+  LastActivatedTime?: Date | undefined;
+  LastActivatedBy?: string | undefined;
+  LatestVersion: number | undefined;
+  ActiveVersion?: number | undefined;
+}
+export interface ListEvaluationFormsResponse {
+  EvaluationFormSummaryList: EvaluationFormSummary[] | undefined;
   NextToken?: string | undefined;
-  TrafficDistributionGroupUserSummaryList?:
-    | TrafficDistributionGroupUserSummary[]
-    | undefined;
 }
-export interface ListUseCasesRequest {
+export interface ListEvaluationFormVersionsRequest {
   InstanceId: string | undefined;
-  IntegrationAssociationId: string | undefined;
-  NextToken?: string | undefined;
+  EvaluationFormId: string | undefined;
   MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
-export interface UseCase {
-  UseCaseId?: string | undefined;
-  UseCaseArn?: string | undefined;
-  UseCaseType?: UseCaseType | undefined;
+export interface EvaluationFormVersionSummary {
+  EvaluationFormArn: string | undefined;
+  EvaluationFormId: string | undefined;
+  EvaluationFormVersion: number | undefined;
+  Locked: boolean | undefined;
+  Status: EvaluationFormVersionStatus | undefined;
+  CreatedTime: Date | undefined;
+  CreatedBy: string | undefined;
+  LastModifiedTime: Date | undefined;
+  LastModifiedBy: string | undefined;
 }
-export interface ListUseCasesResponse {
-  UseCaseSummaryList?: UseCase[] | undefined;
+export interface ListEvaluationFormVersionsResponse {
+  EvaluationFormVersionSummaryList: EvaluationFormVersionSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListUserHierarchyGroupsRequest {
+export interface ListFlowAssociationsRequest {
   InstanceId: string | undefined;
+  ResourceType?: ListFlowAssociationResourceType | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ListUserHierarchyGroupsResponse {
-  UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
+export interface ListFlowAssociationsResponse {
+  FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListUserProficienciesRequest {
+export interface ListHoursOfOperationOverridesRequest {
   InstanceId: string | undefined;
-  UserId: string | undefined;
+  HoursOfOperationId: string | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ListUserProficienciesResponse {
+export interface ListHoursOfOperationOverridesResponse {
   NextToken?: string | undefined;
-  UserProficiencyList?: UserProficiency[] | undefined;
-  LastModifiedTime?: Date | undefined;
+  HoursOfOperationOverrideList?: HoursOfOperationOverride[] | undefined;
   LastModifiedRegion?: string | undefined;
+  LastModifiedTime?: Date | undefined;
 }
-export interface ListUsersRequest {
+export interface ListHoursOfOperationsRequest {
   InstanceId: string | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface UserSummary {
+export interface HoursOfOperationSummary {
   Id?: string | undefined;
   Arn?: string | undefined;
-  Username?: string | undefined;
+  Name?: string | undefined;
   LastModifiedTime?: Date | undefined;
   LastModifiedRegion?: string | undefined;
 }
-export interface ListUsersResponse {
-  UserSummaryList?: UserSummary[] | undefined;
+export interface ListHoursOfOperationsResponse {
+  HoursOfOperationSummaryList?: HoursOfOperationSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListViewsRequest {
+export interface ListInstanceAttributesRequest {
   InstanceId: string | undefined;
-  Type?: ViewType | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ViewSummary {
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  Type?: ViewType | undefined;
-  Status?: ViewStatus | undefined;
-  Description?: string | undefined;
-}
-export interface ListViewsResponse {
-  ViewsSummaryList?: ViewSummary[] | undefined;
+export interface ListInstanceAttributesResponse {
+  Attributes?: Attribute[] | undefined;
   NextToken?: string | undefined;
 }
-export interface ListViewVersionsRequest {
-  InstanceId: string | undefined;
-  ViewId: string | undefined;
+export interface ListInstancesRequest {
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
 }
-export interface ViewVersionSummary {
+export interface InstanceSummary {
   Id?: string | undefined;
   Arn?: string | undefined;
-  Description?: string | undefined;
-  Name?: string | undefined;
-  Type?: ViewType | undefined;
-  Version?: number | undefined;
-  VersionDescription?: string | undefined;
-}
-export interface ListViewVersionsResponse {
-  ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
+  IdentityManagementType?: DirectoryType | undefined;
+  InstanceAlias?: string | undefined;
+  CreatedTime?: Date | undefined;
+  ServiceRole?: string | undefined;
+  InstanceStatus?: InstanceStatus | undefined;
+  InboundCallsEnabled?: boolean | undefined;
+  OutboundCallsEnabled?: boolean | undefined;
+  InstanceAccessUrl?: string | undefined;
+}
+export interface ListInstancesResponse {
+  InstanceSummaryList?: InstanceSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface MonitorContactRequest {
+export interface ListInstanceStorageConfigsRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  UserId: string | undefined;
-  AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
-  ClientToken?: string | undefined;
+  ResourceType: InstanceStorageResourceType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface MonitorContactResponse {
-  ContactId?: string | undefined;
-  ContactArn?: string | undefined;
+export interface ListInstanceStorageConfigsResponse {
+  StorageConfigs?: InstanceStorageConfig[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface PauseContactRequest {
-  ContactId: string | undefined;
+export interface ListIntegrationAssociationsRequest {
   InstanceId: string | undefined;
-  ContactFlowId?: string | undefined;
+  IntegrationType?: IntegrationType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  IntegrationArn?: string | undefined;
 }
-export interface PauseContactResponse {}
-export interface PutUserStatusRequest {
-  UserId: string | undefined;
+export interface IntegrationAssociationSummary {
+  IntegrationAssociationId?: string | undefined;
+  IntegrationAssociationArn?: string | undefined;
+  InstanceId?: string | undefined;
+  IntegrationType?: IntegrationType | undefined;
+  IntegrationArn?: string | undefined;
+  SourceApplicationUrl?: string | undefined;
+  SourceApplicationName?: string | undefined;
+  SourceType?: SourceType | undefined;
+}
+export interface ListIntegrationAssociationsResponse {
+  IntegrationAssociationSummaryList?:
+    | IntegrationAssociationSummary[]
+    | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListLambdaFunctionsRequest {
   InstanceId: string | undefined;
-  AgentStatusId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface PutUserStatusResponse {}
-export interface ReleasePhoneNumberRequest {
-  PhoneNumberId: string | undefined;
-  ClientToken?: string | undefined;
+export interface ListLambdaFunctionsResponse {
+  LambdaFunctions?: string[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface ReplicateInstanceRequest {
+export interface ListLexBotsRequest {
   InstanceId: string | undefined;
-  ReplicaRegion: string | undefined;
-  ClientToken?: string | undefined;
-  ReplicaAlias: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ReplicateInstanceResponse {
-  Id?: string | undefined;
-  Arn?: string | undefined;
+export interface ListLexBotsResponse {
+  LexBots?: LexBot[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface ResumeContactRequest {
-  ContactId: string | undefined;
+export interface ListPhoneNumbersRequest {
   InstanceId: string | undefined;
-  ContactFlowId?: string | undefined;
+  PhoneNumberTypes?: PhoneNumberType[] | undefined;
+  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ResumeContactResponse {}
-export interface ResumeContactRecordingRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-  InitialContactId: string | undefined;
-  ContactRecordingType?: ContactRecordingType | undefined;
+export interface PhoneNumberSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  PhoneNumber?: string | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
 }
-export interface ResumeContactRecordingResponse {}
-export interface SearchAgentStatusesResponse {
-  AgentStatuses?: AgentStatus[] | undefined;
+export interface ListPhoneNumbersResponse {
+  PhoneNumberSummaryList?: PhoneNumberSummary[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
 }
-export interface SearchAvailablePhoneNumbersRequest {
+export interface ListPhoneNumbersV2Request {
   TargetArn?: string | undefined;
   InstanceId?: string | undefined;
-  PhoneNumberCountryCode: PhoneNumberCountryCode | undefined;
-  PhoneNumberType: PhoneNumberType | undefined;
-  PhoneNumberPrefix?: string | undefined;
   MaxResults?: number | undefined;
   NextToken?: string | undefined;
+  PhoneNumberCountryCodes?: PhoneNumberCountryCode[] | undefined;
+  PhoneNumberTypes?: PhoneNumberType[] | undefined;
+  PhoneNumberPrefix?: string | undefined;
 }
-export interface AvailableNumberSummary {
+export interface ListPhoneNumbersSummary {
+  PhoneNumberId?: string | undefined;
+  PhoneNumberArn?: string | undefined;
   PhoneNumber?: string | undefined;
   PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
   PhoneNumberType?: PhoneNumberType | undefined;
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  PhoneNumberDescription?: string | undefined;
+  SourcePhoneNumberArn?: string | undefined;
 }
-export interface SearchAvailablePhoneNumbersResponse {
+export interface ListPhoneNumbersV2Response {
   NextToken?: string | undefined;
-  AvailableNumbersList?: AvailableNumberSummary[] | undefined;
-}
-export interface BooleanCondition {
-  FieldName?: string | undefined;
-  ComparisonType?: BooleanComparisonType | undefined;
+  ListPhoneNumbersSummaryList?: ListPhoneNumbersSummary[] | undefined;
 }
-export interface DateTimeCondition {
-  FieldName?: string | undefined;
-  MinValue?: string | undefined;
-  MaxValue?: string | undefined;
-  ComparisonType?: DateTimeComparisonType | undefined;
+export interface ListPredefinedAttributesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface DecimalCondition {
-  FieldName?: string | undefined;
-  MinValue?: number | undefined;
-  MaxValue?: number | undefined;
-  ComparisonType?: DecimalComparisonType | undefined;
+export interface PredefinedAttributeSummary {
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface NumberCondition {
-  FieldName?: string | undefined;
-  MinValue?: number | undefined;
-  MaxValue?: number | undefined;
-  ComparisonType?: NumberComparisonType | undefined;
+export interface ListPredefinedAttributesResponse {
+  NextToken?: string | undefined;
+  PredefinedAttributeSummaryList?: PredefinedAttributeSummary[] | undefined;
 }
-export interface EvaluationSearchFilter {
-  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
+export interface ListPromptsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface EvaluationSearchMetadata {
-  ContactId: string | undefined;
-  EvaluatorArn: string | undefined;
-  ContactAgentId?: string | undefined;
-  CalibrationSessionId?: string | undefined;
-  ScorePercentage?: number | undefined;
-  ScoreAutomaticFail?: boolean | undefined;
-  ScoreNotApplicable?: boolean | undefined;
-  AutoEvaluationEnabled?: boolean | undefined;
-  AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
-  AcknowledgedTime?: Date | undefined;
-  AcknowledgedBy?: string | undefined;
-  AcknowledgerComment?: string | undefined;
+export interface PromptSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface EvaluationSearchSummary {
-  EvaluationId: string | undefined;
-  EvaluationArn: string | undefined;
-  EvaluationFormId?: string | undefined;
-  EvaluationFormVersion: number | undefined;
-  Metadata: EvaluationSearchMetadata | undefined;
-  Status: EvaluationStatus | undefined;
-  EvaluationType?: EvaluationType | undefined;
-  CreatedTime: Date | undefined;
-  LastModifiedTime: Date | undefined;
-  Tags?: Record<string, string> | undefined;
+export interface ListPromptsResponse {
+  PromptSummaryList?: PromptSummary[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface SearchContactEvaluationsResponse {
-  EvaluationSearchSummaryList?: EvaluationSearchSummary[] | undefined;
+export interface ListQueueQuickConnectsRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ControlPlaneTagFilter {
-  OrConditions?: TagCondition[][] | undefined;
-  AndConditions?: TagCondition[] | undefined;
-  TagCondition?: TagCondition | undefined;
+export interface QuickConnectSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  QuickConnectType?: QuickConnectType | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface ContactFlowModuleSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface ListQueueQuickConnectsResponse {
+  NextToken?: string | undefined;
+  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface SearchContactFlowModulesResponse {
-  ContactFlowModules?: ContactFlowModule[] | undefined;
+export interface ListQueuesRequest {
+  InstanceId: string | undefined;
+  QueueTypes?: QueueType[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ContactFlowSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface QueueSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  QueueType?: QueueType | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface SearchContactFlowsResponse {
-  ContactFlows?: ContactFlow[] | undefined;
+export interface ListQueuesResponse {
+  QueueSummaryList?: QueueSummary[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
 }
-export interface SearchContactsTimeRange {
-  Type: SearchContactsTimeRangeType | undefined;
-  StartTime: Date | undefined;
-  EndTime: Date | undefined;
+export interface ListQuickConnectsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  QuickConnectTypes?: QuickConnectType[] | undefined;
 }
-export interface SearchContactsTimestampCondition {
-  Type: SearchContactsTimeRangeType | undefined;
-  ConditionType: SearchContactsTimeRangeConditionType | undefined;
+export interface ListQuickConnectsResponse {
+  QuickConnectSummaryList?: QuickConnectSummary[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface SearchContactsAdditionalTimeRangeCriteria {
-  TimeRange?: SearchContactsTimeRange | undefined;
-  TimestampCondition?: SearchContactsTimestampCondition | undefined;
+export interface ListRealtimeContactAnalysisSegmentsV2Request {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  OutputType: RealTimeContactAnalysisOutputType | undefined;
+  SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
 }
-export interface SearchContactsAdditionalTimeRange {
-  Criteria: SearchContactsAdditionalTimeRangeCriteria[] | undefined;
-  MatchType: SearchContactsMatchType | undefined;
+export interface RealTimeContactAnalysisAttachment {
+  AttachmentName: string | undefined;
+  ContentType?: string | undefined;
+  AttachmentId: string | undefined;
+  Status?: ArtifactStatus | undefined;
+}
+export type RealTimeContactAnalysisTimeData =
+  | RealTimeContactAnalysisTimeData.AbsoluteTimeMember
+  | RealTimeContactAnalysisTimeData.$UnknownMember;
+export declare namespace RealTimeContactAnalysisTimeData {
+  interface AbsoluteTimeMember {
+    AbsoluteTime: Date;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    AbsoluteTime?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    AbsoluteTime: (value: Date) => T;
+    _: (name: string, value: any) => T;
+  }
 }
-export interface TranscriptCriteria {
+export interface RealTimeContactAnalysisSegmentAttachments {
+  Id: string | undefined;
+  ParticipantId: string | undefined;
   ParticipantRole: ParticipantRole | undefined;
-  SearchText: string[] | undefined;
-  MatchType: SearchContactsMatchType | undefined;
+  DisplayName?: string | undefined;
+  Attachments: RealTimeContactAnalysisAttachment[] | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
 }
-export interface Transcript {
-  Criteria: TranscriptCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface RealTimeContactAnalysisCharacterInterval {
+  BeginOffsetChar: number | undefined;
+  EndOffsetChar: number | undefined;
 }
-export interface ContactAnalysis {
-  Transcript?: Transcript | undefined;
+export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
+  Id: string | undefined;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
 }
-export interface NameCriteria {
-  SearchText: string[] | undefined;
-  MatchType: SearchContactsMatchType | undefined;
+export interface RealTimeContactAnalysisPointOfInterest {
+  TranscriptItems?:
+    | RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[]
+    | undefined;
 }
-export interface SearchableAgentCriteriaStep {
-  AgentIds?: string[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface RealTimeContactAnalysisCategoryDetails {
+  PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
 }
-export interface SearchableRoutingCriteriaStep {
-  AgentCriteria?: SearchableAgentCriteriaStep | undefined;
+export interface RealTimeContactAnalysisSegmentCategories {
+  MatchedDetails:
+    | Record<string, RealTimeContactAnalysisCategoryDetails>
+    | undefined;
 }
-export interface SearchableRoutingCriteria {
-  Steps?: SearchableRoutingCriteriaStep[] | undefined;
+export interface RealTimeContactAnalysisSegmentEvent {
+  Id: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantRole?: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  EventType: string | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
 }
-export interface SearchableContactAttributesCriteria {
-  Key: string | undefined;
-  Values: string[] | undefined;
+export interface RealTimeContactAnalysisTranscriptItemWithContent {
+  Content?: string | undefined;
+  Id: string | undefined;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
 }
-export interface SearchableContactAttributes {
-  Criteria: SearchableContactAttributesCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface RealTimeContactAnalysisIssueDetected {
+  TranscriptItems:
+    | RealTimeContactAnalysisTranscriptItemWithContent[]
+    | undefined;
 }
-export interface SearchableSegmentAttributesCriteria {
-  Key: string | undefined;
-  Values: string[] | undefined;
+export interface RealTimeContactAnalysisSegmentIssues {
+  IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
 }
-export interface SearchableSegmentAttributes {
-  Criteria: SearchableSegmentAttributesCriteria[] | undefined;
-  MatchType?: SearchContactsMatchType | undefined;
+export interface RealTimeContactAnalysisSegmentPostContactSummary {
+  Content?: string | undefined;
+  Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
+  FailureCode?:
+    | RealTimeContactAnalysisPostContactSummaryFailureCode
+    | undefined;
 }
-export interface SearchCriteria {
-  Name?: NameCriteria | undefined;
-  AgentIds?: string[] | undefined;
-  AgentHierarchyGroups?: AgentHierarchyGroups | undefined;
-  Channels?: Channel[] | undefined;
-  ContactAnalysis?: ContactAnalysis | undefined;
-  InitiationMethods?: ContactInitiationMethod[] | undefined;
-  QueueIds?: string[] | undefined;
-  RoutingCriteria?: SearchableRoutingCriteria | undefined;
-  AdditionalTimeRange?: SearchContactsAdditionalTimeRange | undefined;
-  SearchableContactAttributes?: SearchableContactAttributes | undefined;
-  SearchableSegmentAttributes?: SearchableSegmentAttributes | undefined;
+export interface RealTimeContactAnalysisTranscriptItemRedaction {
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
 }
-export interface Sort {
-  FieldName: SortableFieldName | undefined;
-  Order: SortOrder | undefined;
+export interface RealTimeContactAnalysisSegmentTranscript {
+  Id: string | undefined;
+  ParticipantId: string | undefined;
+  ParticipantRole: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  Content: string | undefined;
+  ContentType?: string | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
+  Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
+  Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
+}
+export type RealtimeContactAnalysisSegment =
+  | RealtimeContactAnalysisSegment.AttachmentsMember
+  | RealtimeContactAnalysisSegment.CategoriesMember
+  | RealtimeContactAnalysisSegment.EventMember
+  | RealtimeContactAnalysisSegment.IssuesMember
+  | RealtimeContactAnalysisSegment.PostContactSummaryMember
+  | RealtimeContactAnalysisSegment.TranscriptMember
+  | RealtimeContactAnalysisSegment.$UnknownMember;
+export declare namespace RealtimeContactAnalysisSegment {
+  interface TranscriptMember {
+    Transcript: RealTimeContactAnalysisSegmentTranscript;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface CategoriesMember {
+    Transcript?: never;
+    Categories: RealTimeContactAnalysisSegmentCategories;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface IssuesMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues: RealTimeContactAnalysisSegmentIssues;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface EventMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event: RealTimeContactAnalysisSegmentEvent;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface AttachmentsMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments: RealTimeContactAnalysisSegmentAttachments;
+    PostContactSummary?: never;
+    $unknown?: never;
+  }
+  interface PostContactSummaryMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary: RealTimeContactAnalysisSegmentPostContactSummary;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    Transcript?: never;
+    Categories?: never;
+    Issues?: never;
+    Event?: never;
+    Attachments?: never;
+    PostContactSummary?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    Transcript: (value: RealTimeContactAnalysisSegmentTranscript) => T;
+    Categories: (value: RealTimeContactAnalysisSegmentCategories) => T;
+    Issues: (value: RealTimeContactAnalysisSegmentIssues) => T;
+    Event: (value: RealTimeContactAnalysisSegmentEvent) => T;
+    Attachments: (value: RealTimeContactAnalysisSegmentAttachments) => T;
+    PostContactSummary: (
+      value: RealTimeContactAnalysisSegmentPostContactSummary
+    ) => T;
+    _: (name: string, value: any) => T;
+  }
 }
-export interface SearchContactsRequest {
+export interface ListRealtimeContactAnalysisSegmentsV2Response {
+  Channel: RealTimeContactAnalysisSupportedChannel | undefined;
+  Status: RealTimeContactAnalysisStatus | undefined;
+  Segments: RealtimeContactAnalysisSegment[] | undefined;
+  NextToken?: string | undefined;
+}
+export interface ListRoutingProfileManualAssignmentQueuesRequest {
   InstanceId: string | undefined;
-  TimeRange: SearchContactsTimeRange | undefined;
-  SearchCriteria?: SearchCriteria | undefined;
-  MaxResults?: number | undefined;
+  RoutingProfileId: string | undefined;
   NextToken?: string | undefined;
-  Sort?: Sort | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ContactSearchSummaryAgentInfo {
-  Id?: string | undefined;
-  ConnectedToAgentTimestamp?: Date | undefined;
+export interface RoutingProfileManualAssignmentQueueConfigSummary {
+  QueueId: string | undefined;
+  QueueArn: string | undefined;
+  QueueName: string | undefined;
+  Channel: Channel | undefined;
 }
-export interface ContactSearchSummaryQueueInfo {
-  Id?: string | undefined;
-  EnqueueTimestamp?: Date | undefined;
-}
-export interface EmailAddressSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
-}
-export interface EmailAddressMetadata {
-  EmailAddressId?: string | undefined;
-  EmailAddressArn?: string | undefined;
-  EmailAddress?: string | undefined;
-  Description?: string | undefined;
-  DisplayName?: string | undefined;
-  AliasConfigurations?: AliasConfiguration[] | undefined;
+export interface ListRoutingProfileManualAssignmentQueuesResponse {
+  NextToken?: string | undefined;
+  RoutingProfileManualAssignmentQueueConfigSummaryList?:
+    | RoutingProfileManualAssignmentQueueConfigSummary[]
+    | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface SearchEmailAddressesResponse {
+export interface ListRoutingProfileQueuesRequest {
+  InstanceId: string | undefined;
+  RoutingProfileId: string | undefined;
   NextToken?: string | undefined;
-  EmailAddresses?: EmailAddressMetadata[] | undefined;
-  ApproximateTotalCount?: number | undefined;
+  MaxResults?: number | undefined;
 }
-export interface EvaluationFormSearchFilter {
-  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
+export interface RoutingProfileQueueConfigSummary {
+  QueueId: string | undefined;
+  QueueArn: string | undefined;
+  QueueName: string | undefined;
+  Priority: number | undefined;
+  Delay: number | undefined;
+  Channel: Channel | undefined;
 }
-export interface EvaluationFormSearchSummary {
-  EvaluationFormId: string | undefined;
-  EvaluationFormArn: string | undefined;
-  Title: string | undefined;
-  Status: EvaluationFormVersionStatus | undefined;
-  Description?: string | undefined;
-  CreatedTime: Date | undefined;
-  CreatedBy: string | undefined;
-  LastModifiedTime: Date | undefined;
-  LastModifiedBy: string | undefined;
-  LastActivatedTime?: Date | undefined;
-  LastActivatedBy?: string | undefined;
-  LatestVersion: number | undefined;
-  ActiveVersion?: number | undefined;
-  AutoEvaluationEnabled?: boolean | undefined;
-  Tags?: Record<string, string> | undefined;
+export interface ListRoutingProfileQueuesResponse {
+  NextToken?: string | undefined;
+  RoutingProfileQueueConfigSummaryList?:
+    | RoutingProfileQueueConfigSummary[]
+    | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface SearchEvaluationFormsResponse {
-  EvaluationFormSearchSummaryList?: EvaluationFormSearchSummary[] | undefined;
+export interface ListRoutingProfilesRequest {
+  InstanceId: string | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  MaxResults?: number | undefined;
 }
-export interface DateCondition {
-  FieldName?: string | undefined;
-  Value?: string | undefined;
-  ComparisonType?: DateComparisonType | undefined;
+export interface RoutingProfileSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface HoursOfOperationSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface ListRoutingProfilesResponse {
+  RoutingProfileSummaryList?: RoutingProfileSummary[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface SearchHoursOfOperationOverridesResponse {
-  HoursOfOperationOverrides?: HoursOfOperationOverride[] | undefined;
+export interface ListRulesRequest {
+  InstanceId: string | undefined;
+  PublishStatus?: RulePublishStatus | undefined;
+  EventSourceName?: EventSourceName | undefined;
+  MaxResults?: number | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
 }
-export interface SearchHoursOfOperationsResponse {
-  HoursOfOperations?: HoursOfOperation[] | undefined;
+export interface RuleSummary {
+  Name: string | undefined;
+  RuleId: string | undefined;
+  RuleArn: string | undefined;
+  EventSourceName: EventSourceName | undefined;
+  PublishStatus: RulePublishStatus | undefined;
+  ActionSummaries: ActionSummary[] | undefined;
+  CreatedTime: Date | undefined;
+  LastUpdatedTime: Date | undefined;
+}
+export interface ListRulesResponse {
+  RuleSummaryList: RuleSummary[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
 }
-export interface SearchPredefinedAttributesResponse {
-  PredefinedAttributes?: PredefinedAttribute[] | undefined;
+export interface ListSecurityKeysRequest {
+  InstanceId: string | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  MaxResults?: number | undefined;
 }
-export interface PromptSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface SecurityKey {
+  AssociationId?: string | undefined;
+  Key?: string | undefined;
+  CreationTime?: Date | undefined;
 }
-export interface SearchPromptsResponse {
-  Prompts?: Prompt[] | undefined;
+export interface ListSecurityKeysResponse {
+  SecurityKeys?: SecurityKey[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
 }
-export interface QueueSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface ListSecurityProfileApplicationsRequest {
+  SecurityProfileId: string | undefined;
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface SearchQueuesResponse {
-  Queues?: Queue[] | undefined;
+export interface ListSecurityProfileApplicationsResponse {
+  Applications?: Application[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface QuickConnectSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface ListSecurityProfileFlowModulesRequest {
+  SecurityProfileId: string | undefined;
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface SearchQuickConnectsResponse {
-  QuickConnects?: QuickConnect[] | undefined;
+export interface ListSecurityProfileFlowModulesResponse {
+  AllowedFlowModules?: FlowModule[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface TagSearchCondition {
-  tagKey?: string | undefined;
-  tagValue?: string | undefined;
-  tagKeyComparisonType?: StringComparisonType | undefined;
-  tagValueComparisonType?: StringComparisonType | undefined;
+export interface ListSecurityProfilePermissionsRequest {
+  SecurityProfileId: string | undefined;
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ResourceTagsSearchCriteria {
-  TagSearchCondition?: TagSearchCondition | undefined;
+export interface ListSecurityProfilePermissionsResponse {
+  Permissions?: string[] | undefined;
+  NextToken?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface SearchResourceTagsRequest {
+export interface ListSecurityProfilesRequest {
   InstanceId: string | undefined;
-  ResourceTypes?: string[] | undefined;
   NextToken?: string | undefined;
   MaxResults?: number | undefined;
-  SearchCriteria?: ResourceTagsSearchCriteria | undefined;
 }
-export interface TagSet {
-  key?: string | undefined;
-  value?: string | undefined;
+export interface SecurityProfileSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface SearchResourceTagsResponse {
-  Tags?: TagSet[] | undefined;
+export interface ListSecurityProfilesResponse {
+  SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
   NextToken?: string | undefined;
 }
-export interface RoutingProfileSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface ListTagsForResourceRequest {
+  resourceArn: string | undefined;
 }
-export interface SearchRoutingProfilesResponse {
-  RoutingProfiles?: RoutingProfile[] | undefined;
-  NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+export interface ListTagsForResourceResponse {
+  tags?: Record<string, string> | undefined;
 }
-export interface SecurityProfilesSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
+export interface ListTaskTemplatesRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  Name?: string | undefined;
 }
-export interface SecurityProfileSearchSummary {
+export interface TaskTemplateMetadata {
   Id?: string | undefined;
-  OrganizationResourceId?: string | undefined;
   Arn?: string | undefined;
-  SecurityProfileName?: string | undefined;
+  Name?: string | undefined;
   Description?: string | undefined;
-  Tags?: Record<string, string> | undefined;
+  Status?: TaskTemplateStatus | undefined;
+  LastModifiedTime?: Date | undefined;
+  CreatedTime?: Date | undefined;
 }
-export interface SearchSecurityProfilesResponse {
-  SecurityProfiles?: SecurityProfileSearchSummary[] | undefined;
+export interface ListTaskTemplatesResponse {
+  TaskTemplates?: TaskTemplateMetadata[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
 }
-export interface UserHierarchyGroupSearchFilter {
-  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
+export interface ListTrafficDistributionGroupsRequest {
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  InstanceId?: string | undefined;
 }
-export interface SearchUserHierarchyGroupsResponse {
-  UserHierarchyGroups?: HierarchyGroup[] | undefined;
+export interface TrafficDistributionGroupSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  InstanceArn?: string | undefined;
+  Status?: TrafficDistributionGroupStatus | undefined;
+  IsDefault?: boolean | undefined;
+}
+export interface ListTrafficDistributionGroupsResponse {
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
+  TrafficDistributionGroupSummaryList?:
+    | TrafficDistributionGroupSummary[]
+    | undefined;
 }
-export interface HierarchyGroupCondition {
-  Value?: string | undefined;
-  HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
+export interface ListTrafficDistributionGroupUsersRequest {
+  TrafficDistributionGroupId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
-export interface Condition {
-  StringCondition?: StringCondition | undefined;
-  NumberCondition?: NumberCondition | undefined;
+export interface TrafficDistributionGroupUserSummary {
+  UserId?: string | undefined;
 }
-export interface ListCondition {
-  TargetListType?: TargetListType | undefined;
-  Conditions?: Condition[] | undefined;
+export interface ListTrafficDistributionGroupUsersResponse {
+  NextToken?: string | undefined;
+  TrafficDistributionGroupUserSummaryList?:
+    | TrafficDistributionGroupUserSummary[]
+    | undefined;
 }
-export interface AttributeAndCondition {
-  TagConditions?: TagCondition[] | undefined;
-  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
+export interface ListUseCasesRequest {
+  InstanceId: string | undefined;
+  IntegrationAssociationId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ControlPlaneUserAttributeFilter {
-  OrConditions?: AttributeAndCondition[] | undefined;
-  AndCondition?: AttributeAndCondition | undefined;
-  TagCondition?: TagCondition | undefined;
-  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
+export interface UseCase {
+  UseCaseId?: string | undefined;
+  UseCaseArn?: string | undefined;
+  UseCaseType?: UseCaseType | undefined;
 }
-export interface UserSearchFilter {
-  TagFilter?: ControlPlaneTagFilter | undefined;
-  UserAttributeFilter?: ControlPlaneUserAttributeFilter | undefined;
+export interface ListUseCasesResponse {
+  UseCaseSummaryList?: UseCase[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface UserIdentityInfoLite {
-  FirstName?: string | undefined;
-  LastName?: string | undefined;
+export interface ListUserHierarchyGroupsRequest {
+  InstanceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface UserSearchSummary {
-  Arn?: string | undefined;
-  DirectoryUserId?: string | undefined;
-  HierarchyGroupId?: string | undefined;
-  Id?: string | undefined;
-  IdentityInfo?: UserIdentityInfoLite | undefined;
-  PhoneConfig?: UserPhoneConfig | undefined;
-  RoutingProfileId?: string | undefined;
-  SecurityProfileIds?: string[] | undefined;
-  Tags?: Record<string, string> | undefined;
-  Username?: string | undefined;
-}
-export interface SearchUsersResponse {
-  Users?: UserSearchSummary[] | undefined;
+export interface ListUserHierarchyGroupsResponse {
+  UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
   NextToken?: string | undefined;
-  ApproximateTotalCount?: number | undefined;
 }
-export interface SearchVocabulariesRequest {
+export interface ListUserProficienciesRequest {
   InstanceId: string | undefined;
-  MaxResults?: number | undefined;
+  UserId: string | undefined;
   NextToken?: string | undefined;
-  State?: VocabularyState | undefined;
-  NameStartsWith?: string | undefined;
-  LanguageCode?: VocabularyLanguageCode | undefined;
+  MaxResults?: number | undefined;
 }
-export interface VocabularySummary {
-  Name: string | undefined;
-  Id: string | undefined;
-  Arn: string | undefined;
-  LanguageCode: VocabularyLanguageCode | undefined;
-  State: VocabularyState | undefined;
-  LastModifiedTime: Date | undefined;
-  FailureReason?: string | undefined;
+export interface ListUserProficienciesResponse {
+  NextToken?: string | undefined;
+  UserProficiencyList?: UserProficiency[] | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface SearchVocabulariesResponse {
-  VocabularySummaryList?: VocabularySummary[] | undefined;
+export interface ListUsersRequest {
+  InstanceId: string | undefined;
   NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface ChatEvent {
-  Type: ChatEventType | undefined;
-  ContentType?: string | undefined;
-  Content?: string | undefined;
+export interface UserSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Username?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface ParticipantDetails {
-  DisplayName: string | undefined;
+export interface ListUsersResponse {
+  UserSummaryList?: UserSummary[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface ChatStreamingConfiguration {
-  StreamingEndpointArn: string | undefined;
+export interface ListViewsRequest {
+  InstanceId: string | undefined;
+  Type?: ViewType | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface NewSessionDetails {
-  SupportedMessagingContentTypes?: string[] | undefined;
-  ParticipantDetails?: ParticipantDetails | undefined;
-  Attributes?: Record<string, string> | undefined;
-  StreamingConfiguration?: ChatStreamingConfiguration | undefined;
+export interface ViewSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Name?: string | undefined;
+  Type?: ViewType | undefined;
+  Status?: ViewStatus | undefined;
+  Description?: string | undefined;
 }
-export interface SendChatIntegrationEventRequest {
-  SourceId: string | undefined;
-  DestinationId: string | undefined;
-  Subtype?: string | undefined;
-  Event: ChatEvent | undefined;
-  NewSessionDetails?: NewSessionDetails | undefined;
+export interface ListViewsResponse {
+  ViewsSummaryList?: ViewSummary[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface SendChatIntegrationEventResponse {
-  InitialContactId?: string | undefined;
-  NewChatCreated?: boolean | undefined;
+export interface ListViewVersionsRequest {
+  InstanceId: string | undefined;
+  ViewId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface EmailAddressInfo {
-  EmailAddress: string | undefined;
-  DisplayName?: string | undefined;
+export interface ViewVersionSummary {
+  Id?: string | undefined;
+  Arn?: string | undefined;
+  Description?: string | undefined;
+  Name?: string | undefined;
+  Type?: ViewType | undefined;
+  Version?: number | undefined;
+  VersionDescription?: string | undefined;
 }
-export interface OutboundAdditionalRecipients {
-  CcEmailAddresses?: EmailAddressInfo[] | undefined;
+export interface ListViewVersionsResponse {
+  ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface OutboundRawMessage {
-  Subject: string | undefined;
-  Body: string | undefined;
-  ContentType: string | undefined;
+export interface ListWorkspaceMediaRequest {
+  InstanceId: string | undefined;
+  WorkspaceId: string | undefined;
 }
-export interface TemplateAttributes {
-  CustomAttributes?: Record<string, string> | undefined;
-  CustomerProfileAttributes?: string | undefined;
+export interface MediaItem {
+  Type?: MediaType | undefined;
+  Source?: string | undefined;
 }
-export interface TemplatedMessageConfig {
-  KnowledgeBaseId: string | undefined;
-  MessageTemplateId: string | undefined;
-  TemplateAttributes: TemplateAttributes | undefined;
+export interface ListWorkspaceMediaResponse {
+  Media?: MediaItem[] | undefined;
 }
-export interface OutboundEmailContent {
-  MessageSourceType: OutboundMessageSourceType | undefined;
-  TemplatedMessageConfig?: TemplatedMessageConfig | undefined;
-  RawMessage?: OutboundRawMessage | undefined;
+export interface ListWorkspacePagesRequest {
+  InstanceId: string | undefined;
+  WorkspaceId: string | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface SourceCampaign {
-  CampaignId?: string | undefined;
-  OutboundRequestId?: string | undefined;
+export interface WorkspacePage {
+  ResourceArn?: string | undefined;
+  Page?: string | undefined;
+  Slug?: string | undefined;
+  InputData?: string | undefined;
 }
-export interface SendOutboundEmailRequest {
-  InstanceId: string | undefined;
-  FromEmailAddress: EmailAddressInfo | undefined;
-  DestinationEmailAddress: EmailAddressInfo | undefined;
-  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
-  EmailMessage: OutboundEmailContent | undefined;
-  TrafficType: TrafficType | undefined;
-  SourceCampaign?: SourceCampaign | undefined;
-  ClientToken?: string | undefined;
+export interface ListWorkspacePagesResponse {
+  NextToken?: string | undefined;
+  WorkspacePageList: WorkspacePage[] | undefined;
 }
-export interface SendOutboundEmailResponse {}
-export interface StartAttachedFileUploadRequest {
-  ClientToken?: string | undefined;
+export interface ListWorkspacesRequest {
   InstanceId: string | undefined;
-  FileName: string | undefined;
-  FileSizeInBytes: number | undefined;
-  UrlExpiryInSeconds?: number | undefined;
-  FileUseCaseType: FileUseCaseType | undefined;
-  AssociatedResourceArn: string | undefined;
-  CreatedBy?: CreatedByInfo | undefined;
-  Tags?: Record<string, string> | undefined;
-}
-export interface UploadUrlMetadata {
-  Url?: string | undefined;
-  UrlExpiry?: string | undefined;
-  HeadersToInclude?: Record<string, string> | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
 }
-export interface StartAttachedFileUploadResponse {
-  FileArn?: string | undefined;
-  FileId?: string | undefined;
-  CreationTime?: string | undefined;
-  FileStatus?: FileStatusType | undefined;
-  CreatedBy?: CreatedByInfo | undefined;
-  UploadUrlMetadata?: UploadUrlMetadata | undefined;
+export interface WorkspaceSummary {
+  Id?: string | undefined;
+  Name?: string | undefined;
+  Arn?: string | undefined;
+  LastModifiedTime?: Date | undefined;
+  LastModifiedRegion?: string | undefined;
 }
-export interface ChatMessage {
-  ContentType: string | undefined;
-  Content: string | undefined;
+export interface ListWorkspacesResponse {
+  NextToken?: string | undefined;
+  WorkspaceSummaryList: WorkspaceSummary[] | undefined;
 }
-export interface PersistentChat {
-  RehydrationType?: RehydrationType | undefined;
-  SourceContactId?: string | undefined;
+export interface MonitorContactRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  UserId: string | undefined;
+  AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
+  ClientToken?: string | undefined;
 }
-export interface StartChatContactResponse {
+export interface MonitorContactResponse {
   ContactId?: string | undefined;
-  ParticipantId?: string | undefined;
-  ParticipantToken?: string | undefined;
-  ContinuedFromContactId?: string | undefined;
+  ContactArn?: string | undefined;
 }
-export interface AutoEvaluationConfiguration {
-  Enabled: boolean | undefined;
+export interface PauseContactRequest {
+  ContactId: string | undefined;
+  InstanceId: string | undefined;
+  ContactFlowId?: string | undefined;
 }
-export interface StartContactEvaluationRequest {
+export interface PauseContactResponse {}
+export interface PutUserStatusRequest {
+  UserId: string | undefined;
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  EvaluationFormId: string | undefined;
-  AutoEvaluationConfiguration?: AutoEvaluationConfiguration | undefined;
+  AgentStatusId: string | undefined;
+}
+export interface PutUserStatusResponse {}
+export interface ReleasePhoneNumberRequest {
+  PhoneNumberId: string | undefined;
   ClientToken?: string | undefined;
-  Tags?: Record<string, string> | undefined;
 }
-export interface StartContactEvaluationResponse {
-  EvaluationId: string | undefined;
-  EvaluationArn: string | undefined;
+export interface ReplicateInstanceRequest {
+  InstanceId: string | undefined;
+  ReplicaRegion: string | undefined;
+  ClientToken?: string | undefined;
+  ReplicaAlias: string | undefined;
 }
-export interface VoiceRecordingConfiguration {
-  VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
-  IvrRecordingTrack?: IvrRecordingTrack | undefined;
+export interface ReplicateInstanceResponse {
+  Id?: string | undefined;
+  Arn?: string | undefined;
 }
-export interface StartContactRecordingRequest {
-  InstanceId: string | undefined;
+export interface ResumeContactRequest {
   ContactId: string | undefined;
-  InitialContactId: string | undefined;
-  VoiceRecordingConfiguration: VoiceRecordingConfiguration | undefined;
+  InstanceId: string | undefined;
+  ContactFlowId?: string | undefined;
 }
-export interface StartContactRecordingResponse {}
-export interface StartContactStreamingRequest {
+export interface ResumeContactResponse {}
+export interface ResumeContactRecordingRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
-  ChatStreamingConfiguration: ChatStreamingConfiguration | undefined;
-  ClientToken?: string | undefined;
-}
-export interface StartContactStreamingResponse {
-  StreamingId: string | undefined;
+  InitialContactId: string | undefined;
+  ContactRecordingType?: ContactRecordingType | undefined;
 }
-export interface InboundAdditionalRecipients {
-  ToAddresses?: EmailAddressInfo[] | undefined;
-  CcAddresses?: EmailAddressInfo[] | undefined;
+export interface ResumeContactRecordingResponse {}
+export interface SearchAgentStatusesResponse {
+  AgentStatuses?: AgentStatus[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface EmailAttachment {
-  FileName: string | undefined;
-  S3Url: string | undefined;
+export interface SearchAvailablePhoneNumbersRequest {
+  TargetArn?: string | undefined;
+  InstanceId?: string | undefined;
+  PhoneNumberCountryCode: PhoneNumberCountryCode | undefined;
+  PhoneNumberType: PhoneNumberType | undefined;
+  PhoneNumberPrefix?: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
 }
-export interface InboundRawMessage {
-  Subject: string | undefined;
-  Body: string | undefined;
-  ContentType: string | undefined;
-  Headers?: Partial<Record<EmailHeaderType, string>> | undefined;
+export interface AvailableNumberSummary {
+  PhoneNumber?: string | undefined;
+  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+  PhoneNumberType?: PhoneNumberType | undefined;
 }
-export interface InboundEmailContent {
-  MessageSourceType: InboundMessageSourceType | undefined;
-  RawMessage?: InboundRawMessage | undefined;
+export interface SearchAvailablePhoneNumbersResponse {
+  NextToken?: string | undefined;
+  AvailableNumbersList?: AvailableNumberSummary[] | undefined;
 }
-export interface StartEmailContactResponse {
-  ContactId?: string | undefined;
+export interface BooleanCondition {
+  FieldName?: string | undefined;
+  ComparisonType?: BooleanComparisonType | undefined;
 }
-export interface StartOutboundChatContactResponse {
-  ContactId?: string | undefined;
+export interface DateTimeCondition {
+  FieldName?: string | undefined;
+  MinValue?: string | undefined;
+  MaxValue?: string | undefined;
+  ComparisonType?: DateTimeComparisonType | undefined;
 }
-export interface StartOutboundEmailContactRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-  FromEmailAddress?: EmailAddressInfo | undefined;
-  DestinationEmailAddress: EmailAddressInfo | undefined;
-  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
-  EmailMessage: OutboundEmailContent | undefined;
-  ClientToken?: string | undefined;
+export interface DecimalCondition {
+  FieldName?: string | undefined;
+  MinValue?: number | undefined;
+  MaxValue?: number | undefined;
+  ComparisonType?: DecimalComparisonType | undefined;
 }
-export interface StartOutboundEmailContactResponse {
-  ContactId?: string | undefined;
+export interface NumberCondition {
+  FieldName?: string | undefined;
+  MinValue?: number | undefined;
+  MaxValue?: number | undefined;
+  ComparisonType?: NumberComparisonType | undefined;
 }
-export interface AnswerMachineDetectionConfig {
-  EnableAnswerMachineDetection?: boolean | undefined;
-  AwaitAnswerMachinePrompt?: boolean | undefined;
+export interface EvaluationSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface StartOutboundVoiceContactRequest {
-  Name?: string | undefined;
-  Description?: string | undefined;
-  References?: Record<string, Reference> | undefined;
-  RelatedContactId?: string | undefined;
-  DestinationPhoneNumber: string | undefined;
-  ContactFlowId: string | undefined;
-  InstanceId: string | undefined;
-  ClientToken?: string | undefined;
-  SourcePhoneNumber?: string | undefined;
-  QueueId?: string | undefined;
-  Attributes?: Record<string, string> | undefined;
-  AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig | undefined;
-  CampaignId?: string | undefined;
-  TrafficType?: TrafficType | undefined;
-  OutboundStrategy?: OutboundStrategy | undefined;
-  RingTimeoutInSeconds?: number | undefined;
+export interface EvaluationSearchMetadata {
+  ContactId: string | undefined;
+  EvaluatorArn: string | undefined;
+  ContactAgentId?: string | undefined;
+  CalibrationSessionId?: string | undefined;
+  ScorePercentage?: number | undefined;
+  ScoreAutomaticFail?: boolean | undefined;
+  ScoreNotApplicable?: boolean | undefined;
+  AutoEvaluationEnabled?: boolean | undefined;
+  AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
+  AcknowledgedTime?: Date | undefined;
+  AcknowledgedBy?: string | undefined;
+  AcknowledgerComment?: string | undefined;
+  SamplingJobId?: string | undefined;
+  ReviewId?: string | undefined;
+  ContactParticipantRole?: ContactParticipantRole | undefined;
+  ContactParticipantId?: string | undefined;
 }
-export interface StartOutboundVoiceContactResponse {
-  ContactId?: string | undefined;
+export interface EvaluationSearchSummary {
+  EvaluationId: string | undefined;
+  EvaluationArn: string | undefined;
+  EvaluationFormId?: string | undefined;
+  EvaluationFormVersion: number | undefined;
+  EvaluationFormTitle?: string | undefined;
+  Metadata: EvaluationSearchMetadata | undefined;
+  Status: EvaluationStatus | undefined;
+  EvaluationType?: EvaluationType | undefined;
+  CreatedTime: Date | undefined;
+  LastModifiedTime: Date | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface StartScreenSharingRequest {
-  ClientToken?: string | undefined;
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
+export interface SearchContactEvaluationsResponse {
+  EvaluationSearchSummaryList?: EvaluationSearchSummary[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface StartScreenSharingResponse {}
-export interface StartTaskContactResponse {
-  ContactId?: string | undefined;
+export interface ControlPlaneTagFilter {
+  OrConditions?: TagCondition[][] | undefined;
+  AndConditions?: TagCondition[] | undefined;
+  TagCondition?: TagCondition | undefined;
 }
-export interface StartWebRTCContactRequest {
-  Attributes?: Record<string, string> | undefined;
-  ClientToken?: string | undefined;
-  ContactFlowId: string | undefined;
-  InstanceId: string | undefined;
-  AllowedCapabilities?: AllowedCapabilities | undefined;
-  ParticipantDetails: ParticipantDetails | undefined;
-  RelatedContactId?: string | undefined;
-  References?: Record<string, Reference> | undefined;
-  Description?: string | undefined;
+export interface ContactFlowModuleSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface Attendee {
-  AttendeeId?: string | undefined;
-  JoinToken?: string | undefined;
+export interface SearchContactFlowModulesResponse {
+  ContactFlowModules?: ContactFlowModule[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface MediaPlacement {
-  AudioHostUrl?: string | undefined;
-  AudioFallbackUrl?: string | undefined;
-  SignalingUrl?: string | undefined;
-  TurnControlUrl?: string | undefined;
-  EventIngestionUrl?: string | undefined;
+export interface ContactFlowTypeCondition {
+  ContactFlowType?: ContactFlowType | undefined;
 }
-export interface AudioFeatures {
-  EchoReduction?: MeetingFeatureStatus | undefined;
+export interface ContactFlowAttributeAndCondition {
+  TagConditions?: TagCondition[] | undefined;
+  ContactFlowTypeCondition?: ContactFlowTypeCondition | undefined;
 }
-export interface MeetingFeaturesConfiguration {
-  Audio?: AudioFeatures | undefined;
+export interface ContactFlowAttributeFilter {
+  OrConditions?: ContactFlowAttributeAndCondition[] | undefined;
+  AndCondition?: ContactFlowAttributeAndCondition | undefined;
+  TagCondition?: TagCondition | undefined;
+  ContactFlowTypeCondition?: ContactFlowTypeCondition | undefined;
 }
-export interface Meeting {
-  MediaRegion?: string | undefined;
-  MediaPlacement?: MediaPlacement | undefined;
-  MeetingFeatures?: MeetingFeaturesConfiguration | undefined;
-  MeetingId?: string | undefined;
+export interface ContactFlowSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
+  FlowAttributeFilter?: ContactFlowAttributeFilter | undefined;
 }
-export interface ConnectionData {
-  Attendee?: Attendee | undefined;
-  Meeting?: Meeting | undefined;
+export interface SearchContactFlowsResponse {
+  ContactFlows?: ContactFlow[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface StartWebRTCContactResponse {
-  ConnectionData?: ConnectionData | undefined;
-  ContactId?: string | undefined;
-  ParticipantId?: string | undefined;
-  ParticipantToken?: string | undefined;
+export interface SearchContactsTimeRange {
+  Type: SearchContactsTimeRangeType | undefined;
+  StartTime: Date | undefined;
+  EndTime: Date | undefined;
 }
-export interface DisconnectReason {
-  Code?: string | undefined;
+export interface SearchContactsTimestampCondition {
+  Type: SearchContactsTimeRangeType | undefined;
+  ConditionType: SearchContactsTimeRangeConditionType | undefined;
 }
-export interface StopContactRequest {
-  ContactId: string | undefined;
-  InstanceId: string | undefined;
-  DisconnectReason?: DisconnectReason | undefined;
+export interface SearchContactsAdditionalTimeRangeCriteria {
+  TimeRange?: SearchContactsTimeRange | undefined;
+  TimestampCondition?: SearchContactsTimestampCondition | undefined;
 }
-export interface StopContactResponse {}
-export interface StopContactRecordingRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-  InitialContactId: string | undefined;
-  ContactRecordingType?: ContactRecordingType | undefined;
+export interface SearchContactsAdditionalTimeRange {
+  Criteria: SearchContactsAdditionalTimeRangeCriteria[] | undefined;
+  MatchType: SearchContactsMatchType | undefined;
 }
-export interface StopContactRecordingResponse {}
-export interface StopContactStreamingRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-  StreamingId: string | undefined;
+export interface TranscriptCriteria {
+  ParticipantRole: ParticipantRole | undefined;
+  SearchText: string[] | undefined;
+  MatchType: SearchContactsMatchType | undefined;
 }
-export interface StopContactStreamingResponse {}
-export interface EvaluationAnswerInput {
-  Value?: EvaluationAnswerData | undefined;
+export interface Transcript {
+  Criteria: TranscriptCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
 }
-export type EvaluatorUserUnion =
-  | EvaluatorUserUnion.ConnectUserArnMember
-  | EvaluatorUserUnion.$UnknownMember;
-export declare namespace EvaluatorUserUnion {
-  interface ConnectUserArnMember {
-    ConnectUserArn: string;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    ConnectUserArn?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    ConnectUserArn: (value: string) => T;
-    _: (name: string, value: any) => T;
-  }
+export interface ContactAnalysis {
+  Transcript?: Transcript | undefined;
 }
-export interface SubmitContactEvaluationRequest {
-  InstanceId: string | undefined;
-  EvaluationId: string | undefined;
-  Answers?: Record<string, EvaluationAnswerInput> | undefined;
-  Notes?: Record<string, EvaluationNote> | undefined;
-  SubmittedBy?: EvaluatorUserUnion | undefined;
+export interface NameCriteria {
+  SearchText: string[] | undefined;
+  MatchType: SearchContactsMatchType | undefined;
 }
-export interface SubmitContactEvaluationResponse {
-  EvaluationId: string | undefined;
-  EvaluationArn: string | undefined;
+export interface SearchableAgentCriteriaStep {
+  AgentIds?: string[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
 }
-export interface SuspendContactRecordingRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-  InitialContactId: string | undefined;
-  ContactRecordingType?: ContactRecordingType | undefined;
+export interface SearchableRoutingCriteriaStep {
+  AgentCriteria?: SearchableAgentCriteriaStep | undefined;
 }
-export interface SuspendContactRecordingResponse {}
-export interface TagContactRequest {
-  ContactId: string | undefined;
-  InstanceId: string | undefined;
-  Tags: Record<string, string> | undefined;
+export interface SearchableRoutingCriteria {
+  Steps?: SearchableRoutingCriteriaStep[] | undefined;
 }
-export interface TagContactResponse {}
-export interface TagResourceRequest {
-  resourceArn: string | undefined;
-  tags: Record<string, string> | undefined;
+export interface SearchableContactAttributesCriteria {
+  Key: string | undefined;
+  Values: string[] | undefined;
 }
-export interface TransferContactRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-  QueueId?: string | undefined;
-  UserId?: string | undefined;
-  ContactFlowId: string | undefined;
-  ClientToken?: string | undefined;
+export interface SearchableContactAttributes {
+  Criteria: SearchableContactAttributesCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
 }
-export interface TransferContactResponse {
-  ContactId?: string | undefined;
-  ContactArn?: string | undefined;
+export interface SearchableSegmentAttributesCriteria {
+  Key: string | undefined;
+  Values: string[] | undefined;
 }
-export interface UntagContactRequest {
-  ContactId: string | undefined;
-  InstanceId: string | undefined;
-  TagKeys: string[] | undefined;
+export interface SearchableSegmentAttributes {
+  Criteria: SearchableSegmentAttributesCriteria[] | undefined;
+  MatchType?: SearchContactsMatchType | undefined;
 }
-export interface UntagContactResponse {}
-export interface UntagResourceRequest {
-  resourceArn: string | undefined;
-  tagKeys: string[] | undefined;
+export interface SearchCriteria {
+  Name?: NameCriteria | undefined;
+  AgentIds?: string[] | undefined;
+  AgentHierarchyGroups?: AgentHierarchyGroups | undefined;
+  Channels?: Channel[] | undefined;
+  ContactAnalysis?: ContactAnalysis | undefined;
+  InitiationMethods?: ContactInitiationMethod[] | undefined;
+  QueueIds?: string[] | undefined;
+  RoutingCriteria?: SearchableRoutingCriteria | undefined;
+  AdditionalTimeRange?: SearchContactsAdditionalTimeRange | undefined;
+  SearchableContactAttributes?: SearchableContactAttributes | undefined;
+  SearchableSegmentAttributes?: SearchableSegmentAttributes | undefined;
 }
-export interface UpdateAgentStatusRequest {
-  InstanceId: string | undefined;
-  AgentStatusId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  State?: AgentStatusState | undefined;
-  DisplayOrder?: number | undefined;
-  ResetOrderNumber?: boolean | undefined;
+export interface Sort {
+  FieldName: SortableFieldName | undefined;
+  Order: SortOrder | undefined;
 }
-export interface UpdateAuthenticationProfileRequest {
-  AuthenticationProfileId: string | undefined;
+export interface SearchContactsRequest {
   InstanceId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  AllowedIps?: string[] | undefined;
-  BlockedIps?: string[] | undefined;
-  PeriodicSessionDuration?: number | undefined;
-  SessionInactivityDuration?: number | undefined;
-  SessionInactivityHandlingEnabled?: boolean | undefined;
+  TimeRange: SearchContactsTimeRange | undefined;
+  SearchCriteria?: SearchCriteria | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  Sort?: Sort | undefined;
 }
-export interface QueueInfoInput {
+export interface ContactSearchSummaryAgentInfo {
   Id?: string | undefined;
+  ConnectedToAgentTimestamp?: Date | undefined;
 }
-export interface UpdateContactResponse {}
-export interface UpdateContactAttributesRequest {
-  InitialContactId: string | undefined;
-  InstanceId: string | undefined;
-  Attributes: Record<string, string> | undefined;
+export interface ContactSearchSummaryQueueInfo {
+  Id?: string | undefined;
+  EnqueueTimestamp?: Date | undefined;
 }
-export interface UpdateContactAttributesResponse {}
-export interface UpdateContactEvaluationRequest {
-  InstanceId: string | undefined;
-  EvaluationId: string | undefined;
-  Answers?: Record<string, EvaluationAnswerInput> | undefined;
-  Notes?: Record<string, EvaluationNote> | undefined;
-  UpdatedBy?: EvaluatorUserUnion | undefined;
+export interface DataTableSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface UpdateContactEvaluationResponse {
-  EvaluationId: string | undefined;
-  EvaluationArn: string | undefined;
+export interface SearchDataTablesResponse {
+  DataTables?: DataTable[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateContactFlowContentRequest {
-  InstanceId: string | undefined;
-  ContactFlowId: string | undefined;
-  Content: string | undefined;
+export interface EmailAddressSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface UpdateContactFlowContentResponse {}
-export interface UpdateContactFlowMetadataRequest {
-  InstanceId: string | undefined;
-  ContactFlowId: string | undefined;
-  Name?: string | undefined;
+export interface EmailAddressMetadata {
+  EmailAddressId?: string | undefined;
+  EmailAddressArn?: string | undefined;
+  EmailAddress?: string | undefined;
   Description?: string | undefined;
-  ContactFlowState?: ContactFlowState | undefined;
+  DisplayName?: string | undefined;
+  AliasConfigurations?: AliasConfiguration[] | undefined;
 }
-export interface UpdateContactFlowMetadataResponse {}
-export interface UpdateContactFlowModuleAliasRequest {
-  InstanceId: string | undefined;
-  ContactFlowModuleId: string | undefined;
-  AliasId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  ContactFlowModuleVersion?: number | undefined;
+export interface SearchEmailAddressesResponse {
+  NextToken?: string | undefined;
+  EmailAddresses?: EmailAddressMetadata[] | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateContactFlowModuleAliasResponse {}
-export interface UpdateContactFlowModuleContentRequest {
-  InstanceId: string | undefined;
-  ContactFlowModuleId: string | undefined;
-  Content?: string | undefined;
-  Settings?: string | undefined;
+export interface EvaluationFormSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface UpdateContactFlowModuleContentResponse {}
-export interface UpdateContactFlowModuleMetadataRequest {
-  InstanceId: string | undefined;
-  ContactFlowModuleId: string | undefined;
-  Name?: string | undefined;
+export interface EvaluationFormSearchSummary {
+  EvaluationFormId: string | undefined;
+  EvaluationFormArn: string | undefined;
+  Title: string | undefined;
+  Status: EvaluationFormVersionStatus | undefined;
   Description?: string | undefined;
-  State?: ContactFlowModuleState | undefined;
+  CreatedTime: Date | undefined;
+  CreatedBy: string | undefined;
+  LastModifiedTime: Date | undefined;
+  LastModifiedBy: string | undefined;
+  LastActivatedTime?: Date | undefined;
+  LastActivatedBy?: string | undefined;
+  LatestVersion: number | undefined;
+  ActiveVersion?: number | undefined;
+  AutoEvaluationEnabled?: boolean | undefined;
+  EvaluationFormLanguage?: EvaluationFormLanguageCode | undefined;
+  ContactInteractionType?: ContactInteractionType | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface UpdateContactFlowModuleMetadataResponse {}
-export interface UpdateContactFlowNameRequest {
-  InstanceId: string | undefined;
-  ContactFlowId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
+export interface SearchEvaluationFormsResponse {
+  EvaluationFormSearchSummaryList?: EvaluationFormSearchSummary[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateContactFlowNameResponse {}
-export interface RoutingCriteriaInputStepExpiry {
-  DurationInSeconds?: number | undefined;
+export interface DateCondition {
+  FieldName?: string | undefined;
+  Value?: string | undefined;
+  ComparisonType?: DateComparisonType | undefined;
 }
-export interface UpdateContactRoutingDataResponse {}
-export interface UpdateContactScheduleRequest {
-  InstanceId: string | undefined;
-  ContactId: string | undefined;
-  ScheduledTime: Date | undefined;
+export interface HoursOfOperationSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface UpdateContactScheduleResponse {}
-export interface UpdateEmailAddressMetadataRequest {
-  InstanceId: string | undefined;
-  EmailAddressId: string | undefined;
-  Description?: string | undefined;
-  DisplayName?: string | undefined;
-  ClientToken?: string | undefined;
+export interface SearchHoursOfOperationOverridesResponse {
+  HoursOfOperationOverrides?: HoursOfOperationOverride[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateEmailAddressMetadataResponse {
-  EmailAddressId?: string | undefined;
-  EmailAddressArn?: string | undefined;
+export interface SearchHoursOfOperationsResponse {
+  HoursOfOperations?: HoursOfOperation[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateEvaluationFormResponse {
-  EvaluationFormId: string | undefined;
-  EvaluationFormArn: string | undefined;
-  EvaluationFormVersion: number | undefined;
+export interface SearchPredefinedAttributesResponse {
+  PredefinedAttributes?: PredefinedAttribute[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateHoursOfOperationRequest {
-  InstanceId: string | undefined;
-  HoursOfOperationId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  TimeZone?: string | undefined;
-  Config?: HoursOfOperationConfig[] | undefined;
+export interface PromptSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface UpdateHoursOfOperationOverrideRequest {
-  InstanceId: string | undefined;
-  HoursOfOperationId: string | undefined;
-  HoursOfOperationOverrideId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  Config?: HoursOfOperationOverrideConfig[] | undefined;
-  EffectiveFrom?: string | undefined;
-  EffectiveTill?: string | undefined;
+export interface SearchPromptsResponse {
+  Prompts?: Prompt[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateInstanceAttributeRequest {
-  InstanceId: string | undefined;
-  AttributeType: InstanceAttributeType | undefined;
-  Value: string | undefined;
-  ClientToken?: string | undefined;
+export interface QueueSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface UpdateInstanceStorageConfigRequest {
-  InstanceId: string | undefined;
-  AssociationId: string | undefined;
-  ResourceType: InstanceStorageResourceType | undefined;
-  StorageConfig: InstanceStorageConfig | undefined;
-  ClientToken?: string | undefined;
+export interface SearchQueuesResponse {
+  Queues?: Queue[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateParticipantAuthenticationRequest {
-  State: string | undefined;
-  InstanceId: string | undefined;
-  Code?: string | undefined;
-  Error?: string | undefined;
-  ErrorDescription?: string | undefined;
-}
-export interface UpdateParticipantAuthenticationResponse {}
-export type ParticipantTimerValue =
-  | ParticipantTimerValue.ParticipantTimerActionMember
-  | ParticipantTimerValue.ParticipantTimerDurationInMinutesMember
-  | ParticipantTimerValue.$UnknownMember;
-export declare namespace ParticipantTimerValue {
-  interface ParticipantTimerActionMember {
-    ParticipantTimerAction: ParticipantTimerAction;
-    ParticipantTimerDurationInMinutes?: never;
-    $unknown?: never;
-  }
-  interface ParticipantTimerDurationInMinutesMember {
-    ParticipantTimerAction?: never;
-    ParticipantTimerDurationInMinutes: number;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    ParticipantTimerAction?: never;
-    ParticipantTimerDurationInMinutes?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    ParticipantTimerAction: (value: ParticipantTimerAction) => T;
-    ParticipantTimerDurationInMinutes: (value: number) => T;
-    _: (name: string, value: any) => T;
-  }
+export interface QuickConnectSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface ParticipantTimerConfiguration {
-  ParticipantRole: TimerEligibleParticipantRoles | undefined;
-  TimerType: ParticipantTimerType | undefined;
-  TimerValue: ParticipantTimerValue | undefined;
+export interface SearchQuickConnectsResponse {
+  QuickConnects?: QuickConnect[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface ChatParticipantRoleConfig {
-  ParticipantTimerConfigList: ParticipantTimerConfiguration[] | undefined;
+export interface TagSearchCondition {
+  tagKey?: string | undefined;
+  tagValue?: string | undefined;
+  tagKeyComparisonType?: StringComparisonType | undefined;
+  tagValueComparisonType?: StringComparisonType | undefined;
 }
-export type UpdateParticipantRoleConfigChannelInfo =
-  | UpdateParticipantRoleConfigChannelInfo.ChatMember
-  | UpdateParticipantRoleConfigChannelInfo.$UnknownMember;
-export declare namespace UpdateParticipantRoleConfigChannelInfo {
-  interface ChatMember {
-    Chat: ChatParticipantRoleConfig;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    Chat?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    Chat: (value: ChatParticipantRoleConfig) => T;
-    _: (name: string, value: any) => T;
-  }
+export interface ResourceTagsSearchCriteria {
+  TagSearchCondition?: TagSearchCondition | undefined;
 }
-export interface UpdateParticipantRoleConfigRequest {
+export interface SearchResourceTagsRequest {
   InstanceId: string | undefined;
-  ContactId: string | undefined;
-  ChannelConfiguration: UpdateParticipantRoleConfigChannelInfo | undefined;
+  ResourceTypes?: string[] | undefined;
+  NextToken?: string | undefined;
+  MaxResults?: number | undefined;
+  SearchCriteria?: ResourceTagsSearchCriteria | undefined;
 }
-export interface UpdateParticipantRoleConfigResponse {}
-export interface UpdatePhoneNumberRequest {
-  PhoneNumberId: string | undefined;
-  TargetArn?: string | undefined;
-  InstanceId?: string | undefined;
-  ClientToken?: string | undefined;
+export interface TagSet {
+  key?: string | undefined;
+  value?: string | undefined;
 }
-export interface UpdatePhoneNumberResponse {
-  PhoneNumberId?: string | undefined;
-  PhoneNumberArn?: string | undefined;
+export interface SearchResourceTagsResponse {
+  Tags?: TagSet[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface UpdatePhoneNumberMetadataRequest {
-  PhoneNumberId: string | undefined;
-  PhoneNumberDescription?: string | undefined;
-  ClientToken?: string | undefined;
+export interface RoutingProfileSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
 }
-export interface UpdatePredefinedAttributeRequest {
-  InstanceId: string | undefined;
-  Name: string | undefined;
-  Values?: PredefinedAttributeValues | undefined;
-  Purposes?: string[] | undefined;
-  AttributeConfiguration?: InputPredefinedAttributeConfiguration | undefined;
+export interface SearchRoutingProfilesResponse {
+  RoutingProfiles?: RoutingProfile[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdatePromptRequest {
-  InstanceId: string | undefined;
-  PromptId: string | undefined;
-  Name?: string | undefined;
+export interface SecurityProfilesSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
+}
+export interface SecurityProfileSearchSummary {
+  Id?: string | undefined;
+  OrganizationResourceId?: string | undefined;
+  Arn?: string | undefined;
+  SecurityProfileName?: string | undefined;
   Description?: string | undefined;
-  S3Uri?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface UpdatePromptResponse {
-  PromptARN?: string | undefined;
-  PromptId?: string | undefined;
+export interface SearchSecurityProfilesResponse {
+  SecurityProfiles?: SecurityProfileSearchSummary[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateQueueHoursOfOperationRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-  HoursOfOperationId: string | undefined;
+export interface UserHierarchyGroupSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface UpdateQueueMaxContactsRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-  MaxContacts?: number | undefined;
+export interface SearchUserHierarchyGroupsResponse {
+  UserHierarchyGroups?: HierarchyGroup[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateQueueNameRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
+export interface HierarchyGroupCondition {
+  Value?: string | undefined;
+  HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
 }
-export interface UpdateQueueOutboundCallerConfigRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-  OutboundCallerConfig: OutboundCallerConfig | undefined;
+export interface Condition {
+  StringCondition?: StringCondition | undefined;
+  NumberCondition?: NumberCondition | undefined;
 }
-export interface UpdateQueueOutboundEmailConfigRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-  OutboundEmailConfig: OutboundEmailConfig | undefined;
+export interface ListCondition {
+  TargetListType?: TargetListType | undefined;
+  Conditions?: Condition[] | undefined;
 }
-export interface UpdateQueueStatusRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-  Status: QueueStatus | undefined;
+export interface AttributeAndCondition {
+  TagConditions?: TagCondition[] | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
-export interface UpdateQuickConnectConfigRequest {
-  InstanceId: string | undefined;
-  QuickConnectId: string | undefined;
-  QuickConnectConfig: QuickConnectConfig | undefined;
+export interface ControlPlaneUserAttributeFilter {
+  OrConditions?: AttributeAndCondition[] | undefined;
+  AndCondition?: AttributeAndCondition | undefined;
+  TagCondition?: TagCondition | undefined;
+  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
 }
-export interface UpdateQuickConnectNameRequest {
-  InstanceId: string | undefined;
-  QuickConnectId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
+export interface UserSearchFilter {
+  TagFilter?: ControlPlaneTagFilter | undefined;
+  UserAttributeFilter?: ControlPlaneUserAttributeFilter | undefined;
+}
+export interface UserIdentityInfoLite {
+  FirstName?: string | undefined;
+  LastName?: string | undefined;
+}
+export interface UserSearchSummary {
+  Arn?: string | undefined;
+  DirectoryUserId?: string | undefined;
+  HierarchyGroupId?: string | undefined;
+  Id?: string | undefined;
+  IdentityInfo?: UserIdentityInfoLite | undefined;
+  PhoneConfig?: UserPhoneConfig | undefined;
+  RoutingProfileId?: string | undefined;
+  SecurityProfileIds?: string[] | undefined;
+  Tags?: Record<string, string> | undefined;
+  Username?: string | undefined;
+}
+export interface SearchUsersResponse {
+  Users?: UserSearchSummary[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
+}
+export interface ViewSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface UpdateRoutingProfileAgentAvailabilityTimerRequest {
-  InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
-  AgentAvailabilityTimer: AgentAvailabilityTimer | undefined;
+export interface SearchViewsResponse {
+  Views?: View[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateRoutingProfileConcurrencyRequest {
+export interface SearchVocabulariesRequest {
   InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
-  MediaConcurrencies: MediaConcurrency[] | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  State?: VocabularyState | undefined;
+  NameStartsWith?: string | undefined;
+  LanguageCode?: VocabularyLanguageCode | undefined;
 }
-export interface UpdateRoutingProfileDefaultOutboundQueueRequest {
-  InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
-  DefaultOutboundQueueId: string | undefined;
+export interface VocabularySummary {
+  Name: string | undefined;
+  Id: string | undefined;
+  Arn: string | undefined;
+  LanguageCode: VocabularyLanguageCode | undefined;
+  State: VocabularyState | undefined;
+  LastModifiedTime: Date | undefined;
+  FailureReason?: string | undefined;
 }
-export interface UpdateRoutingProfileNameRequest {
-  InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
+export interface SearchVocabulariesResponse {
+  VocabularySummaryList?: VocabularySummary[] | undefined;
+  NextToken?: string | undefined;
 }
-export interface UpdateRoutingProfileQueuesRequest {
-  InstanceId: string | undefined;
-  RoutingProfileId: string | undefined;
-  QueueConfigs: RoutingProfileQueueConfig[] | undefined;
+export interface WorkspaceAssociationSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface UpdateRuleRequest {
-  RuleId: string | undefined;
-  InstanceId: string | undefined;
-  Name: string | undefined;
-  Function: string | undefined;
-  Actions: RuleAction[] | undefined;
-  PublishStatus: RulePublishStatus | undefined;
+export interface WorkspaceAssociationSearchSummary {
+  WorkspaceId?: string | undefined;
+  WorkspaceArn?: string | undefined;
+  ResourceId?: string | undefined;
+  ResourceArn?: string | undefined;
+  ResourceType?: string | undefined;
+  ResourceName?: string | undefined;
 }
-export interface UpdateSecurityProfileRequest {
-  Description?: string | undefined;
-  Permissions?: string[] | undefined;
-  SecurityProfileId: string | undefined;
-  InstanceId: string | undefined;
-  AllowedAccessControlTags?: Record<string, string> | undefined;
-  TagRestrictedResources?: string[] | undefined;
-  Applications?: Application[] | undefined;
-  HierarchyRestrictedResources?: string[] | undefined;
-  AllowedAccessControlHierarchyGroupId?: string | undefined;
+export interface SearchWorkspaceAssociationsResponse {
+  NextToken?: string | undefined;
+  WorkspaceAssociations?: WorkspaceAssociationSearchSummary[] | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateTaskTemplateRequest {
-  TaskTemplateId: string | undefined;
-  InstanceId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  ContactFlowId?: string | undefined;
-  SelfAssignFlowId?: string | undefined;
-  Constraints?: TaskTemplateConstraints | undefined;
-  Defaults?: TaskTemplateDefaults | undefined;
-  Status?: TaskTemplateStatus | undefined;
-  Fields?: TaskTemplateField[] | undefined;
+export interface WorkspaceSearchFilter {
+  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
 }
-export interface UpdateTaskTemplateResponse {
-  InstanceId?: string | undefined;
+export interface WorkspaceSearchSummary {
   Id?: string | undefined;
-  Arn?: string | undefined;
   Name?: string | undefined;
+  Visibility?: Visibility | undefined;
   Description?: string | undefined;
-  ContactFlowId?: string | undefined;
-  SelfAssignFlowId?: string | undefined;
-  Constraints?: TaskTemplateConstraints | undefined;
-  Defaults?: TaskTemplateDefaults | undefined;
-  Fields?: TaskTemplateField[] | undefined;
-  Status?: TaskTemplateStatus | undefined;
-  LastModifiedTime?: Date | undefined;
-  CreatedTime?: Date | undefined;
+  Title?: string | undefined;
+  Arn?: string | undefined;
+  CreatedAt?: Date | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface UpdateTrafficDistributionRequest {
-  Id: string | undefined;
-  TelephonyConfig?: TelephonyConfig | undefined;
-  SignInConfig?: SignInConfig | undefined;
-  AgentConfig?: AgentConfig | undefined;
+export interface SearchWorkspacesResponse {
+  NextToken?: string | undefined;
+  Workspaces?: WorkspaceSearchSummary[] | undefined;
+  ApproximateTotalCount?: number | undefined;
 }
-export interface UpdateTrafficDistributionResponse {}
-export interface UpdateUserHierarchyRequest {
-  HierarchyGroupId?: string | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
+export interface ChatEvent {
+  Type: ChatEventType | undefined;
+  ContentType?: string | undefined;
+  Content?: string | undefined;
 }
-export interface UpdateUserHierarchyGroupNameRequest {
-  Name: string | undefined;
-  HierarchyGroupId: string | undefined;
-  InstanceId: string | undefined;
+export interface ParticipantDetails {
+  DisplayName: string | undefined;
 }
-export interface HierarchyLevelUpdate {
-  Name: string | undefined;
+export interface ChatStreamingConfiguration {
+  StreamingEndpointArn: string | undefined;
 }
-export interface HierarchyStructureUpdate {
-  LevelOne?: HierarchyLevelUpdate | undefined;
-  LevelTwo?: HierarchyLevelUpdate | undefined;
-  LevelThree?: HierarchyLevelUpdate | undefined;
-  LevelFour?: HierarchyLevelUpdate | undefined;
-  LevelFive?: HierarchyLevelUpdate | undefined;
+export interface NewSessionDetails {
+  SupportedMessagingContentTypes?: string[] | undefined;
+  ParticipantDetails?: ParticipantDetails | undefined;
+  Attributes?: Record<string, string> | undefined;
+  StreamingConfiguration?: ChatStreamingConfiguration | undefined;
 }
-export interface UpdateUserHierarchyStructureRequest {
-  HierarchyStructure: HierarchyStructureUpdate | undefined;
-  InstanceId: string | undefined;
+export interface SendChatIntegrationEventRequest {
+  SourceId: string | undefined;
+  DestinationId: string | undefined;
+  Subtype?: string | undefined;
+  Event: ChatEvent | undefined;
+  NewSessionDetails?: NewSessionDetails | undefined;
 }
-export interface UpdateUserIdentityInfoRequest {
-  IdentityInfo: UserIdentityInfo | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
+export interface SendChatIntegrationEventResponse {
+  InitialContactId?: string | undefined;
+  NewChatCreated?: boolean | undefined;
 }
-export interface UpdateUserPhoneConfigRequest {
-  PhoneConfig: UserPhoneConfig | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
+export interface EmailAddressInfo {
+  EmailAddress: string | undefined;
+  DisplayName?: string | undefined;
 }
-export interface UpdateUserProficienciesRequest {
-  InstanceId: string | undefined;
-  UserId: string | undefined;
-  UserProficiencies: UserProficiency[] | undefined;
+export interface OutboundAdditionalRecipients {
+  CcEmailAddresses?: EmailAddressInfo[] | undefined;
 }
-export interface UpdateUserRoutingProfileRequest {
-  RoutingProfileId: string | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
+export interface OutboundRawMessage {
+  Subject: string | undefined;
+  Body: string | undefined;
+  ContentType: string | undefined;
 }
-export interface UpdateUserSecurityProfilesRequest {
-  SecurityProfileIds: string[] | undefined;
-  UserId: string | undefined;
+export interface TemplateAttributes {
+  CustomAttributes?: Record<string, string> | undefined;
+  CustomerProfileAttributes?: string | undefined;
+}
+export interface TemplatedMessageConfig {
+  KnowledgeBaseId: string | undefined;
+  MessageTemplateId: string | undefined;
+  TemplateAttributes: TemplateAttributes | undefined;
+}
+export interface OutboundEmailContent {
+  MessageSourceType: OutboundMessageSourceType | undefined;
+  TemplatedMessageConfig?: TemplatedMessageConfig | undefined;
+  RawMessage?: OutboundRawMessage | undefined;
+}
+export interface SourceCampaign {
+  CampaignId?: string | undefined;
+  OutboundRequestId?: string | undefined;
+}
+export interface SendOutboundEmailRequest {
   InstanceId: string | undefined;
+  FromEmailAddress: EmailAddressInfo | undefined;
+  DestinationEmailAddress: EmailAddressInfo | undefined;
+  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
+  EmailMessage: OutboundEmailContent | undefined;
+  TrafficType: TrafficType | undefined;
+  SourceCampaign?: SourceCampaign | undefined;
+  ClientToken?: string | undefined;
 }
-export interface UpdateViewContentRequest {
+export interface SendOutboundEmailResponse {}
+export interface StartAttachedFileUploadRequest {
+  ClientToken?: string | undefined;
   InstanceId: string | undefined;
-  ViewId: string | undefined;
-  Status: ViewStatus | undefined;
-  Content: ViewInputContent | undefined;
+  FileName: string | undefined;
+  FileSizeInBytes: number | undefined;
+  UrlExpiryInSeconds?: number | undefined;
+  FileUseCaseType: FileUseCaseType | undefined;
+  AssociatedResourceArn: string | undefined;
+  CreatedBy?: CreatedByInfo | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface UpdateViewContentResponse {
-  View?: View | undefined;
+export interface UploadUrlMetadata {
+  Url?: string | undefined;
+  UrlExpiry?: string | undefined;
+  HeadersToInclude?: Record<string, string> | undefined;
 }
-export interface UpdateViewMetadataRequest {
-  InstanceId: string | undefined;
-  ViewId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
+export interface StartAttachedFileUploadResponse {
+  FileArn?: string | undefined;
+  FileId?: string | undefined;
+  CreationTime?: string | undefined;
+  FileStatus?: FileStatusType | undefined;
+  CreatedBy?: CreatedByInfo | undefined;
+  UploadUrlMetadata?: UploadUrlMetadata | undefined;
 }
-export interface UpdateViewMetadataResponse {}
-export interface EvaluationFormItemEnablementCondition {
-  Operands: EvaluationFormItemEnablementConditionOperand[] | undefined;
-  Operator?: EvaluationFormItemEnablementOperator | undefined;
-}
-export type EvaluationFormItemEnablementConditionOperand =
-  | EvaluationFormItemEnablementConditionOperand.ConditionMember
-  | EvaluationFormItemEnablementConditionOperand.ExpressionMember
-  | EvaluationFormItemEnablementConditionOperand.$UnknownMember;
-export declare namespace EvaluationFormItemEnablementConditionOperand {
-  interface ExpressionMember {
-    Expression: EvaluationFormItemEnablementExpression;
-    Condition?: never;
-    $unknown?: never;
-  }
-  interface ConditionMember {
-    Expression?: never;
-    Condition: EvaluationFormItemEnablementCondition;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    Expression?: never;
-    Condition?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    Expression: (value: EvaluationFormItemEnablementExpression) => T;
-    Condition: (value: EvaluationFormItemEnablementCondition) => T;
-    _: (name: string, value: any) => T;
-  }
+export interface ChatMessage {
+  ContentType: string | undefined;
+  Content: string | undefined;
 }
-export interface AgentStatusSearchCriteria {
-  OrConditions?: AgentStatusSearchCriteria[] | undefined;
-  AndConditions?: AgentStatusSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface ParticipantConfiguration {
+  ResponseMode?: ResponseMode | undefined;
 }
-export interface ContactFlowModuleSearchCriteria {
-  OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
-  AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  StateCondition?: ContactFlowModuleState | undefined;
-  StatusCondition?: ContactFlowModuleStatus | undefined;
+export interface PersistentChat {
+  RehydrationType?: RehydrationType | undefined;
+  SourceContactId?: string | undefined;
 }
-export interface ContactFlowSearchCriteria {
-  OrConditions?: ContactFlowSearchCriteria[] | undefined;
-  AndConditions?: ContactFlowSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  TypeCondition?: ContactFlowType | undefined;
-  StateCondition?: ContactFlowState | undefined;
-  StatusCondition?: ContactFlowStatus | undefined;
+export interface StartChatContactResponse {
+  ContactId?: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantToken?: string | undefined;
+  ContinuedFromContactId?: string | undefined;
 }
-export interface EmailAddressSearchCriteria {
-  OrConditions?: EmailAddressSearchCriteria[] | undefined;
-  AndConditions?: EmailAddressSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface AutoEvaluationConfiguration {
+  Enabled: boolean | undefined;
 }
-export interface EvaluationFormItemEnablementConfiguration {
-  Condition: EvaluationFormItemEnablementCondition | undefined;
-  Action: EvaluationFormItemEnablementAction | undefined;
-  DefaultAction?: EvaluationFormItemEnablementAction | undefined;
+export interface StartContactEvaluationRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  EvaluationFormId: string | undefined;
+  AutoEvaluationConfiguration?: AutoEvaluationConfiguration | undefined;
+  ClientToken?: string | undefined;
+  Tags?: Record<string, string> | undefined;
 }
-export interface EvaluationFormSearchCriteria {
-  OrConditions?: EvaluationFormSearchCriteria[] | undefined;
-  AndConditions?: EvaluationFormSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  NumberCondition?: NumberCondition | undefined;
-  BooleanCondition?: BooleanCondition | undefined;
-  DateTimeCondition?: DateTimeCondition | undefined;
+export interface StartContactEvaluationResponse {
+  EvaluationId: string | undefined;
+  EvaluationArn: string | undefined;
 }
-export interface EvaluationSearchCriteria {
-  OrConditions?: EvaluationSearchCriteria[] | undefined;
-  AndConditions?: EvaluationSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  NumberCondition?: NumberCondition | undefined;
-  BooleanCondition?: BooleanCondition | undefined;
-  DateTimeCondition?: DateTimeCondition | undefined;
-  DecimalCondition?: DecimalCondition | undefined;
-}
-export interface Expression {
-  AttributeCondition?: AttributeCondition | undefined;
-  AndExpression?: Expression[] | undefined;
-  OrExpression?: Expression[] | undefined;
-  NotAttributeCondition?: AttributeCondition | undefined;
-}
-export interface HoursOfOperationOverrideSearchCriteria {
-  OrConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
-  AndConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  DateCondition?: DateCondition | undefined;
+export interface StartContactMediaProcessingRequest {
+  InstanceId?: string | undefined;
+  ContactId?: string | undefined;
+  ProcessorArn?: string | undefined;
+  FailureMode?: ContactMediaProcessingFailureMode | undefined;
 }
-export interface HoursOfOperationSearchCriteria {
-  OrConditions?: HoursOfOperationSearchCriteria[] | undefined;
-  AndConditions?: HoursOfOperationSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface StartContactMediaProcessingResponse {}
+export interface VoiceRecordingConfiguration {
+  VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
+  IvrRecordingTrack?: IvrRecordingTrack | undefined;
 }
-export interface PredefinedAttributeSearchCriteria {
-  OrConditions?: PredefinedAttributeSearchCriteria[] | undefined;
-  AndConditions?: PredefinedAttributeSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface StartContactRecordingRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  InitialContactId: string | undefined;
+  VoiceRecordingConfiguration: VoiceRecordingConfiguration | undefined;
 }
-export interface PromptSearchCriteria {
-  OrConditions?: PromptSearchCriteria[] | undefined;
-  AndConditions?: PromptSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface StartContactRecordingResponse {}
+export interface StartContactStreamingRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  ChatStreamingConfiguration: ChatStreamingConfiguration | undefined;
+  ClientToken?: string | undefined;
 }
-export interface QueueSearchCriteria {
-  OrConditions?: QueueSearchCriteria[] | undefined;
-  AndConditions?: QueueSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  QueueTypeCondition?: SearchableQueueType | undefined;
+export interface StartContactStreamingResponse {
+  StreamingId: string | undefined;
 }
-export interface QuickConnectSearchCriteria {
-  OrConditions?: QuickConnectSearchCriteria[] | undefined;
-  AndConditions?: QuickConnectSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface InboundAdditionalRecipients {
+  ToAddresses?: EmailAddressInfo[] | undefined;
+  CcAddresses?: EmailAddressInfo[] | undefined;
 }
-export interface RoutingProfileSearchCriteria {
-  OrConditions?: RoutingProfileSearchCriteria[] | undefined;
-  AndConditions?: RoutingProfileSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface EmailAttachment {
+  FileName: string | undefined;
+  S3Url: string | undefined;
 }
-export interface SecurityProfileSearchCriteria {
-  OrConditions?: SecurityProfileSearchCriteria[] | undefined;
-  AndConditions?: SecurityProfileSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface InboundRawMessage {
+  Subject: string | undefined;
+  Body: string | undefined;
+  ContentType: string | undefined;
+  Headers?: Partial<Record<EmailHeaderType, string>> | undefined;
 }
-export interface SegmentAttributeValue {
-  ValueString?: string | undefined;
-  ValueMap?: Record<string, SegmentAttributeValue> | undefined;
-  ValueInteger?: number | undefined;
-  ValueList?: SegmentAttributeValue[] | undefined;
-  ValueArn?: string | undefined;
+export interface InboundEmailContent {
+  MessageSourceType: InboundMessageSourceType | undefined;
+  RawMessage?: InboundRawMessage | undefined;
 }
-export interface UserHierarchyGroupSearchCriteria {
-  OrConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
-  AndConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
+export interface StartEmailContactResponse {
+  ContactId?: string | undefined;
 }
-export interface UserSearchCriteria {
-  OrConditions?: UserSearchCriteria[] | undefined;
-  AndConditions?: UserSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  ListCondition?: ListCondition | undefined;
-  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
+export interface StartOutboundChatContactResponse {
+  ContactId?: string | undefined;
 }
-export interface EvaluationFormQuestion {
-  Title: string | undefined;
-  Instructions?: string | undefined;
-  RefId: string | undefined;
-  NotApplicableEnabled?: boolean | undefined;
-  QuestionType: EvaluationFormQuestionType | undefined;
-  QuestionTypeProperties?: EvaluationFormQuestionTypeProperties | undefined;
-  Enablement?: EvaluationFormItemEnablementConfiguration | undefined;
-  Weight?: number | undefined;
-}
-export interface RoutingCriteriaInputStep {
-  Expiry?: RoutingCriteriaInputStepExpiry | undefined;
-  Expression?: Expression | undefined;
+export interface StartOutboundEmailContactRequest {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  FromEmailAddress?: EmailAddressInfo | undefined;
+  DestinationEmailAddress: EmailAddressInfo | undefined;
+  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
+  EmailMessage: OutboundEmailContent | undefined;
+  ClientToken?: string | undefined;
 }