@aws-sdk/client-connect 3.940.0 → 3.943.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (560) hide show
  1. package/README.md +362 -13
  2. package/dist-cjs/index.js +3179 -266
  3. package/dist-es/Connect.js +88 -0
  4. package/dist-es/commands/AssociateSecurityProfilesCommand.js +16 -0
  5. package/dist-es/commands/AssociateWorkspaceCommand.js +16 -0
  6. package/dist-es/commands/BatchCreateDataTableValueCommand.js +16 -0
  7. package/dist-es/commands/BatchDeleteDataTableValueCommand.js +16 -0
  8. package/dist-es/commands/BatchDescribeDataTableValueCommand.js +16 -0
  9. package/dist-es/commands/BatchUpdateDataTableValueCommand.js +16 -0
  10. package/dist-es/commands/CreateDataTableAttributeCommand.js +16 -0
  11. package/dist-es/commands/CreateDataTableCommand.js +16 -0
  12. package/dist-es/commands/CreateWorkspaceCommand.js +16 -0
  13. package/dist-es/commands/CreateWorkspacePageCommand.js +16 -0
  14. package/dist-es/commands/DeleteDataTableAttributeCommand.js +16 -0
  15. package/dist-es/commands/DeleteDataTableCommand.js +16 -0
  16. package/dist-es/commands/DeleteWorkspaceCommand.js +16 -0
  17. package/dist-es/commands/DeleteWorkspaceMediaCommand.js +16 -0
  18. package/dist-es/commands/DeleteWorkspacePageCommand.js +16 -0
  19. package/dist-es/commands/DescribeDataTableAttributeCommand.js +16 -0
  20. package/dist-es/commands/DescribeDataTableCommand.js +16 -0
  21. package/dist-es/commands/DescribeWorkspaceCommand.js +16 -0
  22. package/dist-es/commands/DisassociateSecurityProfilesCommand.js +16 -0
  23. package/dist-es/commands/DisassociateWorkspaceCommand.js +16 -0
  24. package/dist-es/commands/EvaluateDataTableValuesCommand.js +16 -0
  25. package/dist-es/commands/ImportWorkspaceMediaCommand.js +16 -0
  26. package/dist-es/commands/ListDataTableAttributesCommand.js +16 -0
  27. package/dist-es/commands/ListDataTablePrimaryValuesCommand.js +16 -0
  28. package/dist-es/commands/ListDataTableValuesCommand.js +16 -0
  29. package/dist-es/commands/ListDataTablesCommand.js +16 -0
  30. package/dist-es/commands/ListEntitySecurityProfilesCommand.js +16 -0
  31. package/dist-es/commands/ListSecurityProfileFlowModulesCommand.js +16 -0
  32. package/dist-es/commands/ListWorkspaceMediaCommand.js +16 -0
  33. package/dist-es/commands/ListWorkspacePagesCommand.js +16 -0
  34. package/dist-es/commands/ListWorkspacesCommand.js +16 -0
  35. package/dist-es/commands/SearchDataTablesCommand.js +16 -0
  36. package/dist-es/commands/SearchViewsCommand.js +16 -0
  37. package/dist-es/commands/SearchWorkspaceAssociationsCommand.js +16 -0
  38. package/dist-es/commands/SearchWorkspacesCommand.js +16 -0
  39. package/dist-es/commands/StartContactMediaProcessingCommand.js +16 -0
  40. package/dist-es/commands/StopContactMediaProcessingCommand.js +16 -0
  41. package/dist-es/commands/UpdateDataTableAttributeCommand.js +16 -0
  42. package/dist-es/commands/UpdateDataTableMetadataCommand.js +16 -0
  43. package/dist-es/commands/UpdateDataTablePrimaryValuesCommand.js +16 -0
  44. package/dist-es/commands/UpdateWorkspaceMetadataCommand.js +16 -0
  45. package/dist-es/commands/UpdateWorkspacePageCommand.js +16 -0
  46. package/dist-es/commands/UpdateWorkspaceThemeCommand.js +16 -0
  47. package/dist-es/commands/UpdateWorkspaceVisibilityCommand.js +16 -0
  48. package/dist-es/commands/index.js +44 -0
  49. package/dist-es/models/enums.js +103 -0
  50. package/dist-es/models/errors.js +14 -14
  51. package/dist-es/pagination/EvaluateDataTableValuesPaginator.js +4 -0
  52. package/dist-es/pagination/ListDataTableAttributesPaginator.js +4 -0
  53. package/dist-es/pagination/ListDataTablePrimaryValuesPaginator.js +4 -0
  54. package/dist-es/pagination/ListDataTableValuesPaginator.js +4 -0
  55. package/dist-es/pagination/ListDataTablesPaginator.js +4 -0
  56. package/dist-es/pagination/ListWorkspacePagesPaginator.js +4 -0
  57. package/dist-es/pagination/ListWorkspacesPaginator.js +4 -0
  58. package/dist-es/pagination/SearchDataTablesPaginator.js +4 -0
  59. package/dist-es/pagination/SearchViewsPaginator.js +4 -0
  60. package/dist-es/pagination/SearchWorkspaceAssociationsPaginator.js +4 -0
  61. package/dist-es/pagination/SearchWorkspacesPaginator.js +4 -0
  62. package/dist-es/pagination/index.js +11 -0
  63. package/dist-es/schemas/schemas_0.js +2407 -257
  64. package/dist-types/Connect.d.ts +320 -13
  65. package/dist-types/ConnectClient.d.ts +56 -15
  66. package/dist-types/commands/ActivateEvaluationFormCommand.d.ts +2 -2
  67. package/dist-types/commands/AssociateAnalyticsDataSetCommand.d.ts +2 -2
  68. package/dist-types/commands/AssociateBotCommand.d.ts +2 -2
  69. package/dist-types/commands/AssociateContactWithUserCommand.d.ts +14 -17
  70. package/dist-types/commands/AssociateDefaultVocabularyCommand.d.ts +2 -2
  71. package/dist-types/commands/AssociateEmailAddressAliasCommand.d.ts +21 -28
  72. package/dist-types/commands/AssociateInstanceStorageConfigCommand.d.ts +6 -6
  73. package/dist-types/commands/AssociateLambdaFunctionCommand.d.ts +1 -2
  74. package/dist-types/commands/AssociateLexBotCommand.d.ts +2 -2
  75. package/dist-types/commands/AssociatePhoneNumberContactFlowCommand.d.ts +5 -8
  76. package/dist-types/commands/AssociateSecurityProfilesCommand.d.ts +100 -0
  77. package/dist-types/commands/AssociateTrafficDistributionGroupUserCommand.d.ts +2 -2
  78. package/dist-types/commands/AssociateWorkspaceCommand.d.ts +110 -0
  79. package/dist-types/commands/BatchAssociateAnalyticsDataSetCommand.d.ts +2 -2
  80. package/dist-types/commands/BatchCreateDataTableValueCommand.d.ts +152 -0
  81. package/dist-types/commands/BatchDeleteDataTableValueCommand.d.ts +142 -0
  82. package/dist-types/commands/BatchDescribeDataTableValueCommand.d.ts +138 -0
  83. package/dist-types/commands/BatchDisassociateAnalyticsDataSetCommand.d.ts +2 -2
  84. package/dist-types/commands/BatchGetAttachedFileMetadataCommand.d.ts +2 -3
  85. package/dist-types/commands/BatchPutContactCommand.d.ts +6 -7
  86. package/dist-types/commands/BatchUpdateDataTableValueCommand.d.ts +145 -0
  87. package/dist-types/commands/ClaimPhoneNumberCommand.d.ts +8 -8
  88. package/dist-types/commands/CompleteAttachedFileUploadCommand.d.ts +2 -2
  89. package/dist-types/commands/CreateContactCommand.d.ts +12 -14
  90. package/dist-types/commands/CreateContactFlowModuleVersionCommand.d.ts +2 -1
  91. package/dist-types/commands/CreateContactFlowVersionCommand.d.ts +4 -5
  92. package/dist-types/commands/CreateDataTableAttributeCommand.d.ts +132 -0
  93. package/dist-types/commands/CreateDataTableCommand.d.ts +117 -0
  94. package/dist-types/commands/CreateEmailAddressCommand.d.ts +3 -3
  95. package/dist-types/commands/CreateEvaluationFormCommand.d.ts +69 -13
  96. package/dist-types/commands/CreateHoursOfOperationOverrideCommand.d.ts +1 -2
  97. package/dist-types/commands/CreateInstanceCommand.d.ts +5 -5
  98. package/dist-types/commands/CreateIntegrationAssociationCommand.d.ts +2 -3
  99. package/dist-types/commands/CreateParticipantCommand.d.ts +5 -5
  100. package/dist-types/commands/CreatePersistentContactAssociationCommand.d.ts +3 -3
  101. package/dist-types/commands/CreatePredefinedAttributeCommand.d.ts +11 -13
  102. package/dist-types/commands/CreatePromptCommand.d.ts +3 -3
  103. package/dist-types/commands/CreatePushNotificationRegistrationCommand.d.ts +2 -4
  104. package/dist-types/commands/CreateQueueCommand.d.ts +5 -6
  105. package/dist-types/commands/CreateQuickConnectCommand.d.ts +4 -1
  106. package/dist-types/commands/CreateRuleCommand.d.ts +3 -3
  107. package/dist-types/commands/CreateSecurityProfileCommand.d.ts +25 -4
  108. package/dist-types/commands/CreateTrafficDistributionGroupCommand.d.ts +2 -2
  109. package/dist-types/commands/CreateUserCommand.d.ts +5 -5
  110. package/dist-types/commands/CreateViewCommand.d.ts +8 -11
  111. package/dist-types/commands/CreateViewVersionCommand.d.ts +5 -7
  112. package/dist-types/commands/CreateVocabularyCommand.d.ts +3 -3
  113. package/dist-types/commands/CreateWorkspaceCommand.d.ts +190 -0
  114. package/dist-types/commands/CreateWorkspacePageCommand.d.ts +107 -0
  115. package/dist-types/commands/DeactivateEvaluationFormCommand.d.ts +2 -2
  116. package/dist-types/commands/DeleteAttachedFileCommand.d.ts +2 -2
  117. package/dist-types/commands/DeleteContactFlowModuleAliasCommand.d.ts +3 -2
  118. package/dist-types/commands/DeleteContactFlowModuleVersionCommand.d.ts +1 -1
  119. package/dist-types/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
  120. package/dist-types/commands/DeleteDataTableAttributeCommand.d.ts +103 -0
  121. package/dist-types/commands/DeleteDataTableCommand.d.ts +95 -0
  122. package/dist-types/commands/DeleteEmailAddressCommand.d.ts +1 -1
  123. package/dist-types/commands/DeleteEvaluationFormCommand.d.ts +2 -3
  124. package/dist-types/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
  125. package/dist-types/commands/DeleteHoursOfOperationOverrideCommand.d.ts +2 -3
  126. package/dist-types/commands/DeleteInstanceCommand.d.ts +3 -4
  127. package/dist-types/commands/DeleteIntegrationAssociationCommand.d.ts +3 -3
  128. package/dist-types/commands/DeletePredefinedAttributeCommand.d.ts +4 -5
  129. package/dist-types/commands/DeletePromptCommand.d.ts +1 -1
  130. package/dist-types/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
  131. package/dist-types/commands/DeleteQueueCommand.d.ts +4 -5
  132. package/dist-types/commands/DeleteQuickConnectCommand.d.ts +5 -7
  133. package/dist-types/commands/DeleteRoutingProfileCommand.d.ts +4 -5
  134. package/dist-types/commands/DeleteRuleCommand.d.ts +1 -1
  135. package/dist-types/commands/DeleteSecurityProfileCommand.d.ts +4 -5
  136. package/dist-types/commands/DeleteTaskTemplateCommand.d.ts +1 -1
  137. package/dist-types/commands/DeleteTrafficDistributionGroupCommand.d.ts +7 -9
  138. package/dist-types/commands/DeleteUseCaseCommand.d.ts +1 -1
  139. package/dist-types/commands/DeleteUserCommand.d.ts +7 -10
  140. package/dist-types/commands/DeleteUserHierarchyGroupCommand.d.ts +6 -7
  141. package/dist-types/commands/DeleteViewCommand.d.ts +5 -7
  142. package/dist-types/commands/DeleteViewVersionCommand.d.ts +4 -5
  143. package/dist-types/commands/DeleteVocabularyCommand.d.ts +4 -5
  144. package/dist-types/commands/DeleteWorkspaceCommand.d.ts +91 -0
  145. package/dist-types/commands/DeleteWorkspaceMediaCommand.d.ts +89 -0
  146. package/dist-types/commands/DeleteWorkspacePageCommand.d.ts +95 -0
  147. package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -1
  148. package/dist-types/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  149. package/dist-types/commands/DescribeContactCommand.d.ts +35 -14
  150. package/dist-types/commands/DescribeContactEvaluationCommand.d.ts +85 -10
  151. package/dist-types/commands/DescribeContactFlowCommand.d.ts +8 -10
  152. package/dist-types/commands/DescribeContactFlowModuleAliasCommand.d.ts +2 -1
  153. package/dist-types/commands/DescribeContactFlowModuleCommand.d.ts +3 -4
  154. package/dist-types/commands/DescribeDataTableAttributeCommand.d.ts +129 -0
  155. package/dist-types/commands/DescribeDataTableCommand.d.ts +115 -0
  156. package/dist-types/commands/DescribeEvaluationFormCommand.d.ts +67 -11
  157. package/dist-types/commands/DescribeInstanceAttributeCommand.d.ts +2 -2
  158. package/dist-types/commands/DescribeInstanceCommand.d.ts +4 -5
  159. package/dist-types/commands/DescribeInstanceStorageConfigCommand.d.ts +2 -2
  160. package/dist-types/commands/DescribePhoneNumberCommand.d.ts +4 -7
  161. package/dist-types/commands/DescribePredefinedAttributeCommand.d.ts +10 -12
  162. package/dist-types/commands/DescribeQuickConnectCommand.d.ts +4 -1
  163. package/dist-types/commands/DescribeRoutingProfileCommand.d.ts +3 -2
  164. package/dist-types/commands/DescribeRuleCommand.d.ts +1 -1
  165. package/dist-types/commands/DescribeSecurityProfileCommand.d.ts +18 -4
  166. package/dist-types/commands/DescribeUserCommand.d.ts +3 -2
  167. package/dist-types/commands/DescribeViewCommand.d.ts +4 -4
  168. package/dist-types/commands/DescribeWorkspaceCommand.d.ts +187 -0
  169. package/dist-types/commands/DisassociateBotCommand.d.ts +1 -2
  170. package/dist-types/commands/DisassociateEmailAddressAliasCommand.d.ts +24 -32
  171. package/dist-types/commands/DisassociateInstanceStorageConfigCommand.d.ts +1 -2
  172. package/dist-types/commands/DisassociateLambdaFunctionCommand.d.ts +1 -2
  173. package/dist-types/commands/DisassociateLexBotCommand.d.ts +1 -2
  174. package/dist-types/commands/DisassociatePhoneNumberContactFlowCommand.d.ts +5 -8
  175. package/dist-types/commands/DisassociateRoutingProfileQueuesCommand.d.ts +2 -2
  176. package/dist-types/commands/DisassociateSecurityProfilesCommand.d.ts +101 -0
  177. package/dist-types/commands/DisassociateTrafficDistributionGroupUserCommand.d.ts +2 -2
  178. package/dist-types/commands/DisassociateWorkspaceCommand.d.ts +107 -0
  179. package/dist-types/commands/DismissUserContactCommand.d.ts +3 -5
  180. package/dist-types/commands/EvaluateDataTableValuesCommand.d.ts +125 -0
  181. package/dist-types/commands/GetAttachedFileCommand.d.ts +2 -3
  182. package/dist-types/commands/GetContactMetricsCommand.d.ts +5 -8
  183. package/dist-types/commands/GetCurrentMetricDataCommand.d.ts +8 -10
  184. package/dist-types/commands/GetFederationTokenCommand.d.ts +6 -10
  185. package/dist-types/commands/GetMetricDataCommand.d.ts +6 -9
  186. package/dist-types/commands/GetMetricDataV2Command.d.ts +18 -16
  187. package/dist-types/commands/GetTaskTemplateCommand.d.ts +1 -2
  188. package/dist-types/commands/ImportPhoneNumberCommand.d.ts +14 -16
  189. package/dist-types/commands/ImportWorkspaceMediaCommand.d.ts +90 -0
  190. package/dist-types/commands/ListAnalyticsDataAssociationsCommand.d.ts +1 -2
  191. package/dist-types/commands/ListAnalyticsDataLakeDataSetsCommand.d.ts +1 -2
  192. package/dist-types/commands/ListAssociatedContactsCommand.d.ts +1 -2
  193. package/dist-types/commands/ListAuthenticationProfilesCommand.d.ts +2 -1
  194. package/dist-types/commands/ListBotsCommand.d.ts +3 -1
  195. package/dist-types/commands/ListContactEvaluationsCommand.d.ts +5 -0
  196. package/dist-types/commands/ListContactFlowModuleAliasesCommand.d.ts +2 -1
  197. package/dist-types/commands/ListContactFlowModulesCommand.d.ts +1 -2
  198. package/dist-types/commands/ListContactFlowVersionsCommand.d.ts +2 -3
  199. package/dist-types/commands/ListContactFlowsCommand.d.ts +4 -3
  200. package/dist-types/commands/ListContactReferencesCommand.d.ts +9 -5
  201. package/dist-types/commands/ListDataTableAttributesCommand.d.ts +136 -0
  202. package/dist-types/commands/ListDataTablePrimaryValuesCommand.d.ts +120 -0
  203. package/dist-types/commands/ListDataTableValuesCommand.d.ts +130 -0
  204. package/dist-types/commands/ListDataTablesCommand.d.ts +103 -0
  205. package/dist-types/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
  206. package/dist-types/commands/ListEntitySecurityProfilesCommand.d.ts +98 -0
  207. package/dist-types/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
  208. package/dist-types/commands/ListEvaluationFormsCommand.d.ts +1 -1
  209. package/dist-types/commands/ListFlowAssociationsCommand.d.ts +1 -1
  210. package/dist-types/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
  211. package/dist-types/commands/ListHoursOfOperationsCommand.d.ts +4 -5
  212. package/dist-types/commands/ListInstanceAttributesCommand.d.ts +2 -2
  213. package/dist-types/commands/ListInstanceStorageConfigsCommand.d.ts +2 -3
  214. package/dist-types/commands/ListInstancesCommand.d.ts +4 -4
  215. package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +4 -5
  216. package/dist-types/commands/ListLambdaFunctionsCommand.d.ts +3 -3
  217. package/dist-types/commands/ListLexBotsCommand.d.ts +3 -4
  218. package/dist-types/commands/ListPhoneNumbersCommand.d.ts +9 -13
  219. package/dist-types/commands/ListPhoneNumbersV2Command.d.ts +9 -11
  220. package/dist-types/commands/ListPredefinedAttributesCommand.d.ts +11 -13
  221. package/dist-types/commands/ListPromptsCommand.d.ts +1 -1
  222. package/dist-types/commands/ListQueueQuickConnectsCommand.d.ts +2 -2
  223. package/dist-types/commands/ListQueuesCommand.d.ts +6 -7
  224. package/dist-types/commands/ListQuickConnectsCommand.d.ts +4 -5
  225. package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +7 -8
  226. package/dist-types/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +8 -12
  227. package/dist-types/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
  228. package/dist-types/commands/ListRoutingProfilesCommand.d.ts +3 -5
  229. package/dist-types/commands/ListRulesCommand.d.ts +1 -1
  230. package/dist-types/commands/ListSecurityKeysCommand.d.ts +1 -2
  231. package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +2 -1
  232. package/dist-types/commands/ListSecurityProfileFlowModulesCommand.d.ts +100 -0
  233. package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +3 -4
  234. package/dist-types/commands/ListSecurityProfilesCommand.d.ts +3 -4
  235. package/dist-types/commands/ListTagsForResourceCommand.d.ts +2 -3
  236. package/dist-types/commands/ListUserHierarchyGroupsCommand.d.ts +2 -4
  237. package/dist-types/commands/ListUsersCommand.d.ts +1 -2
  238. package/dist-types/commands/ListViewVersionsCommand.d.ts +1 -2
  239. package/dist-types/commands/ListWorkspaceMediaCommand.d.ts +98 -0
  240. package/dist-types/commands/ListWorkspacePagesCommand.d.ts +103 -0
  241. package/dist-types/commands/ListWorkspacesCommand.d.ts +103 -0
  242. package/dist-types/commands/MonitorContactCommand.d.ts +2 -3
  243. package/dist-types/commands/PauseContactCommand.d.ts +2 -2
  244. package/dist-types/commands/PutUserStatusCommand.d.ts +4 -4
  245. package/dist-types/commands/ReleasePhoneNumberCommand.d.ts +9 -11
  246. package/dist-types/commands/ReplicateInstanceCommand.d.ts +4 -5
  247. package/dist-types/commands/ResumeContactCommand.d.ts +2 -2
  248. package/dist-types/commands/ResumeContactRecordingCommand.d.ts +3 -4
  249. package/dist-types/commands/SearchAvailablePhoneNumbersCommand.d.ts +3 -3
  250. package/dist-types/commands/SearchContactEvaluationsCommand.d.ts +10 -7
  251. package/dist-types/commands/SearchContactFlowsCommand.d.ts +18 -0
  252. package/dist-types/commands/SearchDataTablesCommand.d.ts +166 -0
  253. package/dist-types/commands/SearchEvaluationFormsCommand.d.ts +6 -5
  254. package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +1 -2
  255. package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +10 -12
  256. package/dist-types/commands/SearchQuickConnectsCommand.d.ts +4 -1
  257. package/dist-types/commands/SearchResourceTagsCommand.d.ts +2 -2
  258. package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +4 -6
  259. package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +3 -4
  260. package/dist-types/commands/SearchViewsCommand.d.ts +173 -0
  261. package/dist-types/commands/SearchVocabulariesCommand.d.ts +2 -2
  262. package/dist-types/commands/SearchWorkspaceAssociationsCommand.d.ts +154 -0
  263. package/dist-types/commands/SearchWorkspacesCommand.d.ts +158 -0
  264. package/dist-types/commands/SendChatIntegrationEventCommand.d.ts +9 -10
  265. package/dist-types/commands/SendOutboundEmailCommand.d.ts +4 -4
  266. package/dist-types/commands/StartAttachedFileUploadCommand.d.ts +1 -3
  267. package/dist-types/commands/StartChatContactCommand.d.ts +13 -12
  268. package/dist-types/commands/StartContactEvaluationCommand.d.ts +4 -6
  269. package/dist-types/commands/StartContactMediaProcessingCommand.d.ts +97 -0
  270. package/dist-types/commands/StartContactRecordingCommand.d.ts +9 -11
  271. package/dist-types/commands/StartContactStreamingCommand.d.ts +2 -2
  272. package/dist-types/commands/StartEmailContactCommand.d.ts +3 -3
  273. package/dist-types/commands/StartOutboundChatContactCommand.d.ts +15 -15
  274. package/dist-types/commands/StartOutboundEmailContactCommand.d.ts +4 -3
  275. package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +17 -17
  276. package/dist-types/commands/StartScreenSharingCommand.d.ts +3 -4
  277. package/dist-types/commands/StartTaskContactCommand.d.ts +20 -25
  278. package/dist-types/commands/StartWebRTCContactCommand.d.ts +5 -4
  279. package/dist-types/commands/StopContactCommand.d.ts +4 -5
  280. package/dist-types/commands/StopContactMediaProcessingCommand.d.ts +91 -0
  281. package/dist-types/commands/StopContactRecordingCommand.d.ts +5 -6
  282. package/dist-types/commands/StopContactStreamingCommand.d.ts +2 -3
  283. package/dist-types/commands/SubmitContactEvaluationCommand.d.ts +10 -7
  284. package/dist-types/commands/SuspendContactRecordingCommand.d.ts +7 -7
  285. package/dist-types/commands/TagContactCommand.d.ts +3 -4
  286. package/dist-types/commands/TagResourceCommand.d.ts +5 -7
  287. package/dist-types/commands/TransferContactCommand.d.ts +7 -8
  288. package/dist-types/commands/UntagContactCommand.d.ts +3 -4
  289. package/dist-types/commands/UntagResourceCommand.d.ts +1 -1
  290. package/dist-types/commands/UpdateAgentStatusCommand.d.ts +1 -1
  291. package/dist-types/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
  292. package/dist-types/commands/UpdateContactAttributesCommand.d.ts +9 -14
  293. package/dist-types/commands/UpdateContactCommand.d.ts +7 -9
  294. package/dist-types/commands/UpdateContactEvaluationCommand.d.ts +8 -5
  295. package/dist-types/commands/UpdateContactFlowContentCommand.d.ts +4 -5
  296. package/dist-types/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
  297. package/dist-types/commands/UpdateContactFlowModuleAliasCommand.d.ts +1 -1
  298. package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +4 -5
  299. package/dist-types/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
  300. package/dist-types/commands/UpdateContactFlowNameCommand.d.ts +1 -1
  301. package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +9 -13
  302. package/dist-types/commands/UpdateContactScheduleCommand.d.ts +1 -1
  303. package/dist-types/commands/UpdateDataTableAttributeCommand.d.ts +132 -0
  304. package/dist-types/commands/UpdateDataTableMetadataCommand.d.ts +109 -0
  305. package/dist-types/commands/UpdateDataTablePrimaryValuesCommand.d.ts +120 -0
  306. package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts +3 -3
  307. package/dist-types/commands/UpdateEvaluationFormCommand.d.ts +71 -16
  308. package/dist-types/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
  309. package/dist-types/commands/UpdateHoursOfOperationOverrideCommand.d.ts +1 -1
  310. package/dist-types/commands/UpdateInstanceAttributeCommand.d.ts +2 -2
  311. package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
  312. package/dist-types/commands/UpdateParticipantAuthenticationCommand.d.ts +11 -11
  313. package/dist-types/commands/UpdateParticipantRoleConfigCommand.d.ts +3 -3
  314. package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +9 -14
  315. package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +4 -5
  316. package/dist-types/commands/UpdatePredefinedAttributeCommand.d.ts +12 -13
  317. package/dist-types/commands/UpdatePromptCommand.d.ts +1 -1
  318. package/dist-types/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
  319. package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts +2 -3
  320. package/dist-types/commands/UpdateQueueNameCommand.d.ts +1 -1
  321. package/dist-types/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +7 -9
  322. package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
  323. package/dist-types/commands/UpdateQueueStatusCommand.d.ts +1 -1
  324. package/dist-types/commands/UpdateQuickConnectConfigCommand.d.ts +5 -2
  325. package/dist-types/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
  326. package/dist-types/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +3 -4
  327. package/dist-types/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +2 -3
  328. package/dist-types/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
  329. package/dist-types/commands/UpdateRoutingProfileNameCommand.d.ts +2 -3
  330. package/dist-types/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
  331. package/dist-types/commands/UpdateRuleCommand.d.ts +4 -4
  332. package/dist-types/commands/UpdateSecurityProfileCommand.d.ts +26 -5
  333. package/dist-types/commands/UpdateTaskTemplateCommand.d.ts +3 -4
  334. package/dist-types/commands/UpdateTrafficDistributionCommand.d.ts +6 -6
  335. package/dist-types/commands/UpdateUserHierarchyCommand.d.ts +1 -1
  336. package/dist-types/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
  337. package/dist-types/commands/UpdateUserHierarchyStructureCommand.d.ts +4 -5
  338. package/dist-types/commands/UpdateUserIdentityInfoCommand.d.ts +6 -8
  339. package/dist-types/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
  340. package/dist-types/commands/UpdateUserProficienciesCommand.d.ts +1 -1
  341. package/dist-types/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
  342. package/dist-types/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
  343. package/dist-types/commands/UpdateViewContentCommand.d.ts +9 -11
  344. package/dist-types/commands/UpdateViewMetadataCommand.d.ts +6 -7
  345. package/dist-types/commands/UpdateWorkspaceMetadataCommand.d.ts +97 -0
  346. package/dist-types/commands/UpdateWorkspacePageCommand.d.ts +102 -0
  347. package/dist-types/commands/UpdateWorkspaceThemeCommand.d.ts +173 -0
  348. package/dist-types/commands/UpdateWorkspaceVisibilityCommand.d.ts +92 -0
  349. package/dist-types/commands/index.d.ts +44 -0
  350. package/dist-types/index.d.ts +10 -13
  351. package/dist-types/models/enums.d.ts +263 -0
  352. package/dist-types/models/errors.d.ts +22 -24
  353. package/dist-types/models/models_0.d.ts +2763 -2635
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  355. package/dist-types/models/models_2.d.ts +3898 -3652
  356. package/dist-types/models/models_3.d.ts +4041 -284
  357. package/dist-types/pagination/EvaluateDataTableValuesPaginator.d.ts +7 -0
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  364. package/dist-types/pagination/SearchDataTablesPaginator.d.ts +7 -0
  365. package/dist-types/pagination/SearchViewsPaginator.d.ts +7 -0
  366. package/dist-types/pagination/SearchWorkspaceAssociationsPaginator.d.ts +7 -0
  367. package/dist-types/pagination/SearchWorkspacesPaginator.d.ts +7 -0
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  370. package/dist-types/ts3.4/Connect.d.ts +750 -0
  371. package/dist-types/ts3.4/ConnectClient.d.ts +266 -2
  372. package/dist-types/ts3.4/commands/AssociateSecurityProfilesCommand.d.ts +47 -0
  373. package/dist-types/ts3.4/commands/AssociateWorkspaceCommand.d.ts +51 -0
  374. package/dist-types/ts3.4/commands/BatchCreateDataTableValueCommand.d.ts +51 -0
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  380. package/dist-types/ts3.4/commands/CreateWorkspaceCommand.d.ts +50 -0
  381. package/dist-types/ts3.4/commands/CreateWorkspacePageCommand.d.ts +51 -0
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  383. package/dist-types/ts3.4/commands/DeleteContactFlowModuleVersionCommand.d.ts +1 -1
  384. package/dist-types/ts3.4/commands/DeleteContactFlowVersionCommand.d.ts +1 -1
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  388. package/dist-types/ts3.4/commands/DeleteEvaluationFormCommand.d.ts +1 -1
  389. package/dist-types/ts3.4/commands/DeleteHoursOfOperationCommand.d.ts +1 -1
  390. package/dist-types/ts3.4/commands/DeleteHoursOfOperationOverrideCommand.d.ts +1 -1
  391. package/dist-types/ts3.4/commands/DeleteInstanceCommand.d.ts +1 -1
  392. package/dist-types/ts3.4/commands/DeleteIntegrationAssociationCommand.d.ts +1 -1
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  394. package/dist-types/ts3.4/commands/DeletePromptCommand.d.ts +1 -1
  395. package/dist-types/ts3.4/commands/DeletePushNotificationRegistrationCommand.d.ts +1 -1
  396. package/dist-types/ts3.4/commands/DeleteQueueCommand.d.ts +1 -1
  397. package/dist-types/ts3.4/commands/DeleteQuickConnectCommand.d.ts +1 -1
  398. package/dist-types/ts3.4/commands/DeleteRoutingProfileCommand.d.ts +1 -1
  399. package/dist-types/ts3.4/commands/DeleteRuleCommand.d.ts +1 -1
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  401. package/dist-types/ts3.4/commands/DeleteTaskTemplateCommand.d.ts +1 -1
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  405. package/dist-types/ts3.4/commands/DeleteUserHierarchyGroupCommand.d.ts +1 -1
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  407. package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +1 -1
  408. package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +1 -1
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  410. package/dist-types/ts3.4/commands/DeleteWorkspaceMediaCommand.d.ts +51 -0
  411. package/dist-types/ts3.4/commands/DeleteWorkspacePageCommand.d.ts +51 -0
  412. package/dist-types/ts3.4/commands/DescribeAgentStatusCommand.d.ts +1 -1
  413. package/dist-types/ts3.4/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  414. package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +1 -1
  415. package/dist-types/ts3.4/commands/DescribeContactEvaluationCommand.d.ts +1 -1
  416. package/dist-types/ts3.4/commands/DescribeDataTableAttributeCommand.d.ts +51 -0
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  418. package/dist-types/ts3.4/commands/DescribeWorkspaceCommand.d.ts +51 -0
  419. package/dist-types/ts3.4/commands/DisassociateSecurityProfilesCommand.d.ts +47 -0
  420. package/dist-types/ts3.4/commands/DisassociateWorkspaceCommand.d.ts +51 -0
  421. package/dist-types/ts3.4/commands/EvaluateDataTableValuesCommand.d.ts +51 -0
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  423. package/dist-types/ts3.4/commands/ListContactFlowVersionsCommand.d.ts +1 -1
  424. package/dist-types/ts3.4/commands/ListContactFlowsCommand.d.ts +2 -4
  425. package/dist-types/ts3.4/commands/ListContactReferencesCommand.d.ts +1 -1
  426. package/dist-types/ts3.4/commands/ListDataTableAttributesCommand.d.ts +51 -0
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  430. package/dist-types/ts3.4/commands/ListDefaultVocabulariesCommand.d.ts +1 -1
  431. package/dist-types/ts3.4/commands/ListEntitySecurityProfilesCommand.d.ts +51 -0
  432. package/dist-types/ts3.4/commands/ListEvaluationFormVersionsCommand.d.ts +1 -1
  433. package/dist-types/ts3.4/commands/ListEvaluationFormsCommand.d.ts +1 -1
  434. package/dist-types/ts3.4/commands/ListFlowAssociationsCommand.d.ts +1 -1
  435. package/dist-types/ts3.4/commands/ListHoursOfOperationOverridesCommand.d.ts +1 -1
  436. package/dist-types/ts3.4/commands/ListHoursOfOperationsCommand.d.ts +1 -1
  437. package/dist-types/ts3.4/commands/ListInstanceAttributesCommand.d.ts +1 -1
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  440. package/dist-types/ts3.4/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
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  443. package/dist-types/ts3.4/commands/ListPhoneNumbersCommand.d.ts +1 -1
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  445. package/dist-types/ts3.4/commands/ListPredefinedAttributesCommand.d.ts +1 -1
  446. package/dist-types/ts3.4/commands/ListPromptsCommand.d.ts +1 -1
  447. package/dist-types/ts3.4/commands/ListQueueQuickConnectsCommand.d.ts +1 -1
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  451. package/dist-types/ts3.4/commands/ListRoutingProfileManualAssignmentQueuesCommand.d.ts +1 -1
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  455. package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +4 -2
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  457. package/dist-types/ts3.4/commands/ListWorkspaceMediaCommand.d.ts +51 -0
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  464. package/dist-types/ts3.4/commands/StartContactMediaProcessingCommand.d.ts +51 -0
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  466. package/dist-types/ts3.4/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
  467. package/dist-types/ts3.4/commands/StartScreenSharingCommand.d.ts +1 -1
  468. package/dist-types/ts3.4/commands/StartTaskContactCommand.d.ts +4 -2
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  482. package/dist-types/ts3.4/commands/UpdateAuthenticationProfileCommand.d.ts +1 -1
  483. package/dist-types/ts3.4/commands/UpdateContactAttributesCommand.d.ts +1 -1
  484. package/dist-types/ts3.4/commands/UpdateContactCommand.d.ts +4 -2
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  486. package/dist-types/ts3.4/commands/UpdateContactFlowContentCommand.d.ts +1 -1
  487. package/dist-types/ts3.4/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
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  489. package/dist-types/ts3.4/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
  490. package/dist-types/ts3.4/commands/UpdateContactFlowModuleMetadataCommand.d.ts +1 -1
  491. package/dist-types/ts3.4/commands/UpdateContactFlowNameCommand.d.ts +1 -1
  492. package/dist-types/ts3.4/commands/UpdateContactRoutingDataCommand.d.ts +4 -2
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  498. package/dist-types/ts3.4/commands/UpdateEvaluationFormCommand.d.ts +4 -2
  499. package/dist-types/ts3.4/commands/UpdateHoursOfOperationCommand.d.ts +1 -1
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  501. package/dist-types/ts3.4/commands/UpdateInstanceAttributeCommand.d.ts +1 -1
  502. package/dist-types/ts3.4/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
  503. package/dist-types/ts3.4/commands/UpdateParticipantAuthenticationCommand.d.ts +1 -1
  504. package/dist-types/ts3.4/commands/UpdateParticipantRoleConfigCommand.d.ts +1 -1
  505. package/dist-types/ts3.4/commands/UpdatePhoneNumberCommand.d.ts +1 -1
  506. package/dist-types/ts3.4/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
  507. package/dist-types/ts3.4/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
  508. package/dist-types/ts3.4/commands/UpdatePromptCommand.d.ts +1 -1
  509. package/dist-types/ts3.4/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
  510. package/dist-types/ts3.4/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
  511. package/dist-types/ts3.4/commands/UpdateQueueNameCommand.d.ts +1 -1
  512. package/dist-types/ts3.4/commands/UpdateQueueOutboundCallerConfigCommand.d.ts +1 -1
  513. package/dist-types/ts3.4/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
  514. package/dist-types/ts3.4/commands/UpdateQueueStatusCommand.d.ts +1 -1
  515. package/dist-types/ts3.4/commands/UpdateQuickConnectConfigCommand.d.ts +1 -1
  516. package/dist-types/ts3.4/commands/UpdateQuickConnectNameCommand.d.ts +1 -1
  517. package/dist-types/ts3.4/commands/UpdateRoutingProfileAgentAvailabilityTimerCommand.d.ts +1 -1
  518. package/dist-types/ts3.4/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
  519. package/dist-types/ts3.4/commands/UpdateRoutingProfileDefaultOutboundQueueCommand.d.ts +1 -1
  520. package/dist-types/ts3.4/commands/UpdateRoutingProfileNameCommand.d.ts +1 -1
  521. package/dist-types/ts3.4/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
  522. package/dist-types/ts3.4/commands/UpdateRuleCommand.d.ts +1 -1
  523. package/dist-types/ts3.4/commands/UpdateSecurityProfileCommand.d.ts +1 -1
  524. package/dist-types/ts3.4/commands/UpdateTaskTemplateCommand.d.ts +1 -1
  525. package/dist-types/ts3.4/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
  526. package/dist-types/ts3.4/commands/UpdateUserHierarchyCommand.d.ts +1 -1
  527. package/dist-types/ts3.4/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
  528. package/dist-types/ts3.4/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
  529. package/dist-types/ts3.4/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
  530. package/dist-types/ts3.4/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
  531. package/dist-types/ts3.4/commands/UpdateUserProficienciesCommand.d.ts +1 -1
  532. package/dist-types/ts3.4/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
  533. package/dist-types/ts3.4/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
  534. package/dist-types/ts3.4/commands/UpdateViewContentCommand.d.ts +1 -1
  535. package/dist-types/ts3.4/commands/UpdateViewMetadataCommand.d.ts +1 -1
  536. package/dist-types/ts3.4/commands/UpdateWorkspaceMetadataCommand.d.ts +51 -0
  537. package/dist-types/ts3.4/commands/UpdateWorkspacePageCommand.d.ts +51 -0
  538. package/dist-types/ts3.4/commands/UpdateWorkspaceThemeCommand.d.ts +51 -0
  539. package/dist-types/ts3.4/commands/UpdateWorkspaceVisibilityCommand.d.ts +51 -0
  540. package/dist-types/ts3.4/commands/index.d.ts +44 -0
  541. package/dist-types/ts3.4/models/enums.d.ts +137 -0
  542. package/dist-types/ts3.4/models/errors.d.ts +11 -11
  543. package/dist-types/ts3.4/models/models_0.d.ts +363 -276
  544. package/dist-types/ts3.4/models/models_1.d.ts +517 -761
  545. package/dist-types/ts3.4/models/models_2.d.ts +1467 -1247
  546. package/dist-types/ts3.4/models/models_3.d.ts +982 -29
  547. package/dist-types/ts3.4/pagination/EvaluateDataTableValuesPaginator.d.ts +11 -0
  548. package/dist-types/ts3.4/pagination/ListDataTableAttributesPaginator.d.ts +11 -0
  549. package/dist-types/ts3.4/pagination/ListDataTablePrimaryValuesPaginator.d.ts +11 -0
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  551. package/dist-types/ts3.4/pagination/ListDataTablesPaginator.d.ts +11 -0
  552. package/dist-types/ts3.4/pagination/ListWorkspacePagesPaginator.d.ts +11 -0
  553. package/dist-types/ts3.4/pagination/ListWorkspacesPaginator.d.ts +11 -0
  554. package/dist-types/ts3.4/pagination/SearchDataTablesPaginator.d.ts +11 -0
  555. package/dist-types/ts3.4/pagination/SearchViewsPaginator.d.ts +11 -0
  556. package/dist-types/ts3.4/pagination/SearchWorkspaceAssociationsPaginator.d.ts +11 -0
  557. package/dist-types/ts3.4/pagination/SearchWorkspacesPaginator.d.ts +11 -0
  558. package/dist-types/ts3.4/pagination/index.d.ts +11 -0
  559. package/dist-types/ts3.4/schemas/schemas_0.d.ts +256 -0
  560. package/package.json +5 -5
@@ -1,20 +1,3640 @@
1
- import { AnsweringMachineDetectionStatus, Channel, ContactInitiationMethod, EvaluationFormVersionStatus, InitiateAs, RoutingCriteriaStepStatus } from "./enums";
2
- import { AdditionalEmailRecipients, AgentInfo, AgentStatusSearchFilter, Campaign, ChatMetrics, ContactDetails, ContactEvaluation, Customer, CustomerVoiceActivity, DisconnectDetails, Endpoint, EndpointInfo, EvaluationFormAutoEvaluationConfiguration, EvaluationFormScoringStrategy, Expiry, OutboundStrategy, QualityMetrics, QueueInfo, RecordingInfo, Reference, TaskTemplateInfoV2, UserInfo, WisdomInfo } from "./models_0";
3
- import { Evaluation } from "./models_1";
4
- import { AgentStatusSearchCriteria, ChatMessage, ContactFlowModuleSearchCriteria, ContactFlowModuleSearchFilter, ContactFlowSearchCriteria, ContactFlowSearchFilter, ContactSearchSummaryAgentInfo, ContactSearchSummaryQueueInfo, EmailAddressInfo, EmailAddressSearchCriteria, EmailAddressSearchFilter, EmailAttachment, EvaluationFormQuestion, EvaluationFormSearchCriteria, EvaluationFormSearchFilter, EvaluationSearchCriteria, EvaluationSearchFilter, Expression, HoursOfOperationOverrideSearchCriteria, HoursOfOperationSearchCriteria, HoursOfOperationSearchFilter, InboundAdditionalRecipients, InboundEmailContent, ParticipantDetails, PersistentChat, PredefinedAttributeSearchCriteria, PromptSearchCriteria, PromptSearchFilter, QueueInfoInput, QueueSearchCriteria, QueueSearchFilter, QuickConnectSearchCriteria, QuickConnectSearchFilter, RoutingCriteriaInputStep, RoutingProfileSearchCriteria, RoutingProfileSearchFilter, SecurityProfileSearchCriteria, SecurityProfilesSearchFilter, SegmentAttributeValue, UserHierarchyGroupSearchCriteria, UserHierarchyGroupSearchFilter, UserSearchCriteria, UserSearchFilter } from "./models_2";
1
+ import { AgentAvailabilityTimer, AgentStatusState, AnsweringMachineDetectionStatus, Channel, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactRecordingType, DataTableAttributeValueType, DataTableLockLevel, EvaluationFormItemEnablementAction, EvaluationFormItemEnablementOperator, EvaluationFormQuestionType, EvaluationFormVersionStatus, InitiateAs, InstanceAttributeType, InstanceStorageResourceType, MeetingFeatureStatus, ParticipantTimerAction, ParticipantTimerType, QueueStatus, RoutingCriteriaStepStatus, RulePublishStatus, SearchableQueueType, TaskTemplateStatus, TimerEligibleParticipantRoles, TrafficType, ViewStatus, ViewType, Visibility } from "./enums";
2
+ import { AdditionalEmailRecipients, AgentConfig, AgentInfo, AgentStatusSearchFilter, AllowedCapabilities, Application, Campaign, DataTableLockVersion, Endpoint, EvaluationFormAutoEvaluationConfiguration, EvaluationFormItemEnablementExpression, EvaluationFormLanguageConfiguration, EvaluationFormQuestionTypeProperties, EvaluationFormScoringStrategy, EvaluationFormTargetConfiguration, FlowModule, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InputPredefinedAttributeConfiguration, InstanceStorageConfig, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, OutboundStrategy, PredefinedAttributeValues, PrimaryValue, QuickConnectConfig, Reference, RoutingProfileQueueConfig, RuleAction, StringCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserIdentityInfo, UserInfo, UserPhoneConfig, UserProficiency, Validation, View, ViewInputContent, WorkspaceTheme } from "./models_0";
3
+ import { AttributeCondition, ChatMetrics, ContactDetails, ContactEvaluation, Customer, CustomerVoiceActivity, DisconnectDetails, EndpointInfo, Evaluation, EvaluationAnswerData, EvaluationNote, Expiry, NextContactEntry, QualityMetrics, QueueInfo, RecordingInfo, SignInConfig, TaskTemplateInfoV2, TelephonyConfig, WisdomInfo } from "./models_1";
4
+ import { BooleanCondition, ChatMessage, ContactFlowModuleSearchFilter, ContactFlowSearchFilter, ContactSearchSummaryAgentInfo, ContactSearchSummaryQueueInfo, DataTableSearchFilter, DateCondition, DateTimeCondition, DecimalCondition, EmailAddressInfo, EmailAddressSearchFilter, EmailAttachment, EvaluationFormSearchFilter, EvaluationSearchFilter, HierarchyGroupCondition, HoursOfOperationSearchFilter, InboundAdditionalRecipients, InboundEmailContent, ListCondition, NumberCondition, ParticipantConfiguration, ParticipantDetails, PersistentChat, PromptSearchFilter, QueueSearchFilter, QuickConnectSearchFilter, RoutingProfileSearchFilter, SecurityProfilesSearchFilter, UserHierarchyGroupSearchFilter, UserSearchFilter, ViewSearchFilter, WorkspaceAssociationSearchFilter, WorkspaceSearchFilter } from "./models_2";
5
+ /**
6
+ * @public
7
+ */
8
+ export interface StartOutboundEmailContactResponse {
9
+ /**
10
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
11
+ * @public
12
+ */
13
+ ContactId?: string | undefined;
14
+ }
15
+ /**
16
+ * <p>Configuration of the answering machine detection.</p>
17
+ * @public
18
+ */
19
+ export interface AnswerMachineDetectionConfig {
20
+ /**
21
+ * <p>The flag to indicate if answer machine detection analysis needs to be performed for a voice call. If set to
22
+ * <code>true</code>, <code>TrafficType</code> must be set as <code>CAMPAIGN</code>. </p>
23
+ * @public
24
+ */
25
+ EnableAnswerMachineDetection?: boolean | undefined;
26
+ /**
27
+ * <p>Wait for the answering machine prompt.</p>
28
+ * @public
29
+ */
30
+ AwaitAnswerMachinePrompt?: boolean | undefined;
31
+ }
32
+ /**
33
+ * @public
34
+ */
35
+ export interface StartOutboundVoiceContactRequest {
36
+ /**
37
+ * <p>The name of a voice contact that is shown to an agent in the Contact Control Panel (CCP).</p>
38
+ * @public
39
+ */
40
+ Name?: string | undefined;
41
+ /**
42
+ * <p>A description of the voice contact that appears in the agent's snapshot in the CCP logs. For more information
43
+ * about CCP logs, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/download-ccp-logs.html">Download and
44
+ * review CCP logs</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
45
+ * @public
46
+ */
47
+ Description?: string | undefined;
48
+ /**
49
+ * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Contacts can have the following
50
+ * reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> | <code>STRING</code> |
51
+ * <code>DATE</code> | <code>EMAIL</code>. <code>ATTACHMENT</code> is not a supported reference type during voice
52
+ * contact creation.</p>
53
+ * @public
54
+ */
55
+ References?: Record<string, Reference> | undefined;
56
+ /**
57
+ * <p>The <code>contactId</code> that is related to this contact. Linking voice, task, or chat by using
58
+ * <code>RelatedContactID</code> copies over contact attributes from the related contact to the new contact. All
59
+ * updates to user-defined attributes in the new contact are limited to the individual contact ID. There are no limits
60
+ * to the number of contacts that can be linked by using <code>RelatedContactId</code>. </p>
61
+ * @public
62
+ */
63
+ RelatedContactId?: string | undefined;
64
+ /**
65
+ * <p>The phone number of the customer, in E.164 format.</p>
66
+ * @public
67
+ */
68
+ DestinationPhoneNumber: string | undefined;
69
+ /**
70
+ * <p>The
71
+ * identifier of the flow for the outbound call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to
72
+ * <b>Routing</b>, <b>Contact Flows</b>. Choose the flow. On the
73
+ * flow page, under the name of the flow, choose <b>Show additional flow information</b>. The
74
+ * ContactFlowId is the last part of the ARN, shown here in bold: </p>
75
+ * <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
76
+ * </p>
77
+ * @public
78
+ */
79
+ ContactFlowId: string | undefined;
80
+ /**
81
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
82
+ * @public
83
+ */
84
+ InstanceId: string | undefined;
85
+ /**
86
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
87
+ * request. If not provided, the Amazon Web Services
88
+ * SDK populates this field. For more information about idempotency, see
89
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>. The token is valid for 7 days after creation. If a contact is already started, the contact ID is
90
+ * returned.
91
+ * </p>
92
+ * @public
93
+ */
94
+ ClientToken?: string | undefined;
95
+ /**
96
+ * <p>The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify a
97
+ * source phone number, you must specify a queue.</p>
98
+ * @public
99
+ */
100
+ SourcePhoneNumber?: string | undefined;
101
+ /**
102
+ * <p>The queue for the call. If you specify a queue, the phone displayed for caller ID is the phone number specified
103
+ * in the queue. If you do not specify a queue, the queue defined in the flow is used. If you do not specify a queue,
104
+ * you must specify a source phone number.</p>
105
+ * @public
106
+ */
107
+ QueueId?: string | undefined;
108
+ /**
109
+ * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and
110
+ * can be accessed in flows just like any other contact attributes.</p>
111
+ * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
112
+ * alphanumeric, dash, and underscore characters.</p>
113
+ * @public
114
+ */
115
+ Attributes?: Record<string, string> | undefined;
116
+ /**
117
+ * <p>Configuration of the answering machine detection for this outbound call. </p>
118
+ * @public
119
+ */
120
+ AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig | undefined;
121
+ /**
122
+ * <p>The campaign identifier of the outbound communication.</p>
123
+ * @public
124
+ */
125
+ CampaignId?: string | undefined;
126
+ /**
127
+ * <p>Denotes the class of traffic. Calls with different traffic types are handled differently by Amazon Connect.
128
+ * The default value is <code>GENERAL</code>. Use <code>CAMPAIGN</code> if <code>EnableAnswerMachineDetection</code> is
129
+ * set to <code>true</code>. For all other cases, use <code>GENERAL</code>. </p>
130
+ * @public
131
+ */
132
+ TrafficType?: TrafficType | undefined;
133
+ /**
134
+ * <p>Information about the outbound strategy.</p>
135
+ * @public
136
+ */
137
+ OutboundStrategy?: OutboundStrategy | undefined;
138
+ /**
139
+ * <p>The maximum time the outbound call will wait for the destination to answer the call, in seconds </p>
140
+ * @public
141
+ */
142
+ RingTimeoutInSeconds?: number | undefined;
143
+ }
144
+ /**
145
+ * @public
146
+ */
147
+ export interface StartOutboundVoiceContactResponse {
148
+ /**
149
+ * <p>The identifier of this contact within the Amazon Connect instance.</p>
150
+ * @public
151
+ */
152
+ ContactId?: string | undefined;
153
+ }
154
+ /**
155
+ * @public
156
+ */
157
+ export interface StartScreenSharingRequest {
158
+ /**
159
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
160
+ * request. If not provided, the Amazon Web Services
161
+ * SDK populates this field. For more information about idempotency, see
162
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
163
+ * @public
164
+ */
165
+ ClientToken?: string | undefined;
166
+ /**
167
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
168
+ * @public
169
+ */
170
+ InstanceId: string | undefined;
171
+ /**
172
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
173
+ * @public
174
+ */
175
+ ContactId: string | undefined;
176
+ }
177
+ /**
178
+ * @public
179
+ */
180
+ export interface StartScreenSharingResponse {
181
+ }
182
+ /**
183
+ * @public
184
+ */
185
+ export interface StartTaskContactResponse {
186
+ /**
187
+ * <p>The identifier of this contact within the Amazon Connect instance.</p>
188
+ * @public
189
+ */
190
+ ContactId?: string | undefined;
191
+ }
192
+ /**
193
+ * @public
194
+ */
195
+ export interface StartWebRTCContactRequest {
196
+ /**
197
+ * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and
198
+ * can be accessed in flows just like any other contact attributes.</p>
199
+ * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
200
+ * alphanumeric, -, and _ characters.</p>
201
+ * @public
202
+ */
203
+ Attributes?: Record<string, string> | undefined;
204
+ /**
205
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
206
+ * request. If not provided, the Amazon Web Services
207
+ * SDK populates this field. For more information about idempotency, see
208
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
209
+ * <p>The token is valid for 7 days after creation. If a contact is already started, the contact ID is
210
+ * returned.</p>
211
+ * @public
212
+ */
213
+ ClientToken?: string | undefined;
214
+ /**
215
+ * <p>The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to
216
+ * <b>Routing</b>, <b>Flows</b>. Choose the flow. On the flow page,
217
+ * under the name of the flow, choose <b>Show additional flow information</b>. The
218
+ * ContactFlowId is the last part of the ARN, shown here in bold: </p>
219
+ * <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
220
+ * </p>
221
+ * @public
222
+ */
223
+ ContactFlowId: string | undefined;
224
+ /**
225
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
226
+ * @public
227
+ */
228
+ InstanceId: string | undefined;
229
+ /**
230
+ * <p>Information about the video sharing capabilities of the participants (customer, agent).</p>
231
+ * @public
232
+ */
233
+ AllowedCapabilities?: AllowedCapabilities | undefined;
234
+ /**
235
+ * <p>The customer's details.</p>
236
+ * @public
237
+ */
238
+ ParticipantDetails: ParticipantDetails | undefined;
239
+ /**
240
+ * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the contact
241
+ * starting.</p>
242
+ * @public
243
+ */
244
+ RelatedContactId?: string | undefined;
245
+ /**
246
+ * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following
247
+ * reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> | <code>STRING</code> |
248
+ * <code>DATE</code> | <code>EMAIL</code>. <code>ATTACHMENT</code> is not a supported reference type during task
249
+ * creation.</p>
250
+ * @public
251
+ */
252
+ References?: Record<string, Reference> | undefined;
253
+ /**
254
+ * <p>A description of the task that is shown to an agent in the Contact Control Panel (CCP).</p>
255
+ * @public
256
+ */
257
+ Description?: string | undefined;
258
+ }
259
+ /**
260
+ * <p>The attendee information, including attendee ID and join token.</p>
261
+ * @public
262
+ */
263
+ export interface Attendee {
264
+ /**
265
+ * <p>The Amazon Chime SDK attendee ID.</p>
266
+ * @public
267
+ */
268
+ AttendeeId?: string | undefined;
269
+ /**
270
+ * <p>The join token used by the Amazon Chime SDK attendee.</p>
271
+ * @public
272
+ */
273
+ JoinToken?: string | undefined;
274
+ }
275
+ /**
276
+ * <p>A set of endpoints used by clients to connect to the media service group for an Amazon Chime SDK
277
+ * meeting.</p>
278
+ * @public
279
+ */
280
+ export interface MediaPlacement {
281
+ /**
282
+ * <p>The audio host URL.</p>
283
+ * @public
284
+ */
285
+ AudioHostUrl?: string | undefined;
286
+ /**
287
+ * <p>The audio fallback URL.</p>
288
+ * @public
289
+ */
290
+ AudioFallbackUrl?: string | undefined;
291
+ /**
292
+ * <p>The signaling URL.</p>
293
+ * @public
294
+ */
295
+ SignalingUrl?: string | undefined;
296
+ /**
297
+ * <p>The turn control URL.</p>
298
+ * @public
299
+ */
300
+ TurnControlUrl?: string | undefined;
301
+ /**
302
+ * <p>The event ingestion URL to which you send client meeting events.</p>
303
+ * @public
304
+ */
305
+ EventIngestionUrl?: string | undefined;
306
+ }
307
+ /**
308
+ * <p>Has audio-specific configurations as the operating parameter for Echo Reduction.</p>
309
+ * @public
310
+ */
311
+ export interface AudioFeatures {
312
+ /**
313
+ * <p>Makes echo reduction available to clients who connect to the meeting.</p>
314
+ * @public
315
+ */
316
+ EchoReduction?: MeetingFeatureStatus | undefined;
317
+ }
318
+ /**
319
+ * <p>The configuration settings of the features available to a meeting.</p>
320
+ * @public
321
+ */
322
+ export interface MeetingFeaturesConfiguration {
323
+ /**
324
+ * <p>The configuration settings for the audio features available to a meeting.</p>
325
+ * @public
326
+ */
327
+ Audio?: AudioFeatures | undefined;
328
+ }
329
+ /**
330
+ * <p>A meeting created using the Amazon Chime SDK.</p>
331
+ * @public
332
+ */
333
+ export interface Meeting {
334
+ /**
335
+ * <p>The Amazon Web Services Region in which you create the meeting.</p>
336
+ * @public
337
+ */
338
+ MediaRegion?: string | undefined;
339
+ /**
340
+ * <p>The media placement for the meeting.</p>
341
+ * @public
342
+ */
343
+ MediaPlacement?: MediaPlacement | undefined;
344
+ /**
345
+ * <p>The configuration settings of the features available to a meeting.</p>
346
+ * @public
347
+ */
348
+ MeetingFeatures?: MeetingFeaturesConfiguration | undefined;
349
+ /**
350
+ * <p>The Amazon Chime SDK meeting ID.</p>
351
+ * @public
352
+ */
353
+ MeetingId?: string | undefined;
354
+ }
355
+ /**
356
+ * <p>Information required to join the call.</p>
357
+ * @public
358
+ */
359
+ export interface ConnectionData {
360
+ /**
361
+ * <p>The attendee information, including attendee ID and join token.</p>
362
+ * @public
363
+ */
364
+ Attendee?: Attendee | undefined;
365
+ /**
366
+ * <p>A meeting created using the Amazon Chime SDK.</p>
367
+ * @public
368
+ */
369
+ Meeting?: Meeting | undefined;
370
+ }
371
+ /**
372
+ * @public
373
+ */
374
+ export interface StartWebRTCContactResponse {
375
+ /**
376
+ * <p>Information required for the client application (mobile application or website) to connect to the call.</p>
377
+ * @public
378
+ */
379
+ ConnectionData?: ConnectionData | undefined;
380
+ /**
381
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
382
+ * @public
383
+ */
384
+ ContactId?: string | undefined;
385
+ /**
386
+ * <p>The identifier for a contact participant. The <code>ParticipantId</code> for a contact participant is the same
387
+ * throughout the contact lifecycle.</p>
388
+ * @public
389
+ */
390
+ ParticipantId?: string | undefined;
391
+ /**
392
+ * <p>The token used by the contact participant to call the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html">CreateParticipantConnection</a> API. The participant token is valid for the lifetime of a contact
393
+ * participant.</p>
394
+ * @public
395
+ */
396
+ ParticipantToken?: string | undefined;
397
+ }
398
+ /**
399
+ * <p>Contains details about why a contact was disconnected. Only Amazon Connect outbound campaigns can provide
400
+ * this field.</p>
401
+ * @public
402
+ */
403
+ export interface DisconnectReason {
404
+ /**
405
+ * <p>A code that indicates how the contact was terminated.</p>
406
+ * @public
407
+ */
408
+ Code?: string | undefined;
409
+ }
410
+ /**
411
+ * @public
412
+ */
413
+ export interface StopContactRequest {
414
+ /**
415
+ * <p>The ID of the contact.</p>
416
+ * @public
417
+ */
418
+ ContactId: string | undefined;
419
+ /**
420
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
421
+ * @public
422
+ */
423
+ InstanceId: string | undefined;
424
+ /**
425
+ * <p>The reason a contact can be disconnected. Only Amazon Connect outbound campaigns can provide this field. For
426
+ * a list and description of all the possible disconnect reasons by channel (including outbound campaign voice contacts)
427
+ * see DisconnectReason under <a href="https://docs.aws.amazon.com/connect/latest/adminguide/ctr-data-model.html#ctr-ContactTraceRecord">ContactTraceRecord</a> in the
428
+ * <i>Amazon Connect Administrator Guide</i>. </p>
429
+ * @public
430
+ */
431
+ DisconnectReason?: DisconnectReason | undefined;
432
+ }
433
+ /**
434
+ * @public
435
+ */
436
+ export interface StopContactResponse {
437
+ }
438
+ /**
439
+ * @public
440
+ */
441
+ export interface StopContactMediaProcessingRequest {
442
+ /**
443
+ * <p> The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance. </p>
444
+ * @public
445
+ */
446
+ InstanceId?: string | undefined;
447
+ /**
448
+ * <p> The identifier of the contact. </p>
449
+ * @public
450
+ */
451
+ ContactId?: string | undefined;
452
+ }
453
+ /**
454
+ * @public
455
+ */
456
+ export interface StopContactMediaProcessingResponse {
457
+ }
458
+ /**
459
+ * @public
460
+ */
461
+ export interface StopContactRecordingRequest {
462
+ /**
463
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
464
+ * @public
465
+ */
466
+ InstanceId: string | undefined;
467
+ /**
468
+ * <p>The identifier of the contact.</p>
469
+ * @public
470
+ */
471
+ ContactId: string | undefined;
472
+ /**
473
+ * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
474
+ * the contact center.</p>
475
+ * @public
476
+ */
477
+ InitialContactId: string | undefined;
478
+ /**
479
+ * <p>The type of recording being operated on.</p>
480
+ * @public
481
+ */
482
+ ContactRecordingType?: ContactRecordingType | undefined;
483
+ }
484
+ /**
485
+ * @public
486
+ */
487
+ export interface StopContactRecordingResponse {
488
+ }
489
+ /**
490
+ * @public
491
+ */
492
+ export interface StopContactStreamingRequest {
493
+ /**
494
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
495
+ * @public
496
+ */
497
+ InstanceId: string | undefined;
498
+ /**
499
+ * <p>The identifier of the contact. This is the identifier of the contact that is associated with the first
500
+ * interaction with the contact center.</p>
501
+ * @public
502
+ */
503
+ ContactId: string | undefined;
504
+ /**
505
+ * <p>The identifier of the streaming configuration enabled. </p>
506
+ * @public
507
+ */
508
+ StreamingId: string | undefined;
509
+ }
510
+ /**
511
+ * @public
512
+ */
513
+ export interface StopContactStreamingResponse {
514
+ }
515
+ /**
516
+ * <p>Information about input answers for a contact evaluation.</p>
517
+ * @public
518
+ */
519
+ export interface EvaluationAnswerInput {
520
+ /**
521
+ * <p>The value for an answer in a contact evaluation.</p>
522
+ * @public
523
+ */
524
+ Value?: EvaluationAnswerData | undefined;
525
+ }
526
+ /**
527
+ * <p>Represents the entity that performed the action on the evaluation.</p>
528
+ * @public
529
+ */
530
+ export type EvaluatorUserUnion = EvaluatorUserUnion.ConnectUserArnMember | EvaluatorUserUnion.$UnknownMember;
531
+ /**
532
+ * @public
533
+ */
534
+ export declare namespace EvaluatorUserUnion {
535
+ /**
536
+ * <p>Represents the Amazon Connect ARN of the user.</p>
537
+ * @public
538
+ */
539
+ interface ConnectUserArnMember {
540
+ ConnectUserArn: string;
541
+ $unknown?: never;
542
+ }
543
+ /**
544
+ * @public
545
+ */
546
+ interface $UnknownMember {
547
+ ConnectUserArn?: never;
548
+ $unknown: [string, any];
549
+ }
550
+ /**
551
+ * @deprecated unused in schema-serde mode.
552
+ *
553
+ */
554
+ interface Visitor<T> {
555
+ ConnectUserArn: (value: string) => T;
556
+ _: (name: string, value: any) => T;
557
+ }
558
+ }
559
+ /**
560
+ * @public
561
+ */
562
+ export interface SubmitContactEvaluationRequest {
563
+ /**
564
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
565
+ * @public
566
+ */
567
+ InstanceId: string | undefined;
568
+ /**
569
+ * <p>A unique identifier for the contact evaluation.</p>
570
+ * @public
571
+ */
572
+ EvaluationId: string | undefined;
573
+ /**
574
+ * <p>A map of question identifiers to answer value.</p>
575
+ * @public
576
+ */
577
+ Answers?: Record<string, EvaluationAnswerInput> | undefined;
578
+ /**
579
+ * <p>A map of question identifiers to note value.</p>
580
+ * @public
581
+ */
582
+ Notes?: Record<string, EvaluationNote> | undefined;
583
+ /**
584
+ * <p>The ID of the user who submitted the contact evaluation.</p>
585
+ * @public
586
+ */
587
+ SubmittedBy?: EvaluatorUserUnion | undefined;
588
+ }
589
+ /**
590
+ * @public
591
+ */
592
+ export interface SubmitContactEvaluationResponse {
593
+ /**
594
+ * <p>A unique identifier for the contact evaluation.</p>
595
+ * @public
596
+ */
597
+ EvaluationId: string | undefined;
598
+ /**
599
+ * <p>The Amazon Resource Name (ARN) for the contact evaluation resource.</p>
600
+ * @public
601
+ */
602
+ EvaluationArn: string | undefined;
603
+ }
604
+ /**
605
+ * @public
606
+ */
607
+ export interface SuspendContactRecordingRequest {
608
+ /**
609
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
610
+ * @public
611
+ */
612
+ InstanceId: string | undefined;
613
+ /**
614
+ * <p>The identifier of the contact.</p>
615
+ * @public
616
+ */
617
+ ContactId: string | undefined;
618
+ /**
619
+ * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
620
+ * the contact center.</p>
621
+ * @public
622
+ */
623
+ InitialContactId: string | undefined;
624
+ /**
625
+ * <p>The type of recording being operated on.</p>
626
+ * @public
627
+ */
628
+ ContactRecordingType?: ContactRecordingType | undefined;
629
+ }
630
+ /**
631
+ * @public
632
+ */
633
+ export interface SuspendContactRecordingResponse {
634
+ }
635
+ /**
636
+ * @public
637
+ */
638
+ export interface TagContactRequest {
639
+ /**
640
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
641
+ * @public
642
+ */
643
+ ContactId: string | undefined;
644
+ /**
645
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
646
+ * @public
647
+ */
648
+ InstanceId: string | undefined;
649
+ /**
650
+ * <p>The tags to be assigned to the contact resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\}
651
+ * \}.</p>
652
+ * <note>
653
+ * <p>Authorization is not supported by this tag.</p>
654
+ * </note>
655
+ * @public
656
+ */
657
+ Tags: Record<string, string> | undefined;
658
+ }
659
+ /**
660
+ * @public
661
+ */
662
+ export interface TagContactResponse {
663
+ }
664
+ /**
665
+ * @public
666
+ */
667
+ export interface TagResourceRequest {
668
+ /**
669
+ * <p>The Amazon Resource Name (ARN) of the resource.</p>
670
+ * @public
671
+ */
672
+ resourceArn: string | undefined;
673
+ /**
674
+ * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
675
+ * @public
676
+ */
677
+ tags: Record<string, string> | undefined;
678
+ }
679
+ /**
680
+ * @public
681
+ */
682
+ export interface TransferContactRequest {
683
+ /**
684
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
685
+ * @public
686
+ */
687
+ InstanceId: string | undefined;
688
+ /**
689
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
690
+ * @public
691
+ */
692
+ ContactId: string | undefined;
693
+ /**
694
+ * <p>The identifier for the queue.</p>
695
+ * @public
696
+ */
697
+ QueueId?: string | undefined;
698
+ /**
699
+ * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
700
+ * @public
701
+ */
702
+ UserId?: string | undefined;
703
+ /**
704
+ * <p>The identifier of the flow.</p>
705
+ * @public
706
+ */
707
+ ContactFlowId: string | undefined;
708
+ /**
709
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
710
+ * request. If not provided, the Amazon Web Services
711
+ * SDK populates this field. For more information about idempotency, see
712
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
713
+ * @public
714
+ */
715
+ ClientToken?: string | undefined;
716
+ }
717
+ /**
718
+ * @public
719
+ */
720
+ export interface TransferContactResponse {
721
+ /**
722
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
723
+ * @public
724
+ */
725
+ ContactId?: string | undefined;
726
+ /**
727
+ * <p>The Amazon Resource Name (ARN) of the contact.</p>
728
+ * @public
729
+ */
730
+ ContactArn?: string | undefined;
731
+ }
732
+ /**
733
+ * @public
734
+ */
735
+ export interface UntagContactRequest {
736
+ /**
737
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
738
+ * @public
739
+ */
740
+ ContactId: string | undefined;
741
+ /**
742
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
743
+ * @public
744
+ */
745
+ InstanceId: string | undefined;
746
+ /**
747
+ * <p>A list of tag keys. Existing tags on the contact whose keys are members of this list will be removed.</p>
748
+ * @public
749
+ */
750
+ TagKeys: string[] | undefined;
751
+ }
752
+ /**
753
+ * @public
754
+ */
755
+ export interface UntagContactResponse {
756
+ }
757
+ /**
758
+ * @public
759
+ */
760
+ export interface UntagResourceRequest {
761
+ /**
762
+ * <p>The Amazon Resource Name (ARN) of the resource.</p>
763
+ * @public
764
+ */
765
+ resourceArn: string | undefined;
766
+ /**
767
+ * <p>The tag keys.</p>
768
+ * @public
769
+ */
770
+ tagKeys: string[] | undefined;
771
+ }
772
+ /**
773
+ * @public
774
+ */
775
+ export interface UpdateAgentStatusRequest {
776
+ /**
777
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
778
+ * @public
779
+ */
780
+ InstanceId: string | undefined;
781
+ /**
782
+ * <p>The identifier of the agent status.</p>
783
+ * @public
784
+ */
785
+ AgentStatusId: string | undefined;
786
+ /**
787
+ * <p>The name of the agent status.</p>
788
+ * @public
789
+ */
790
+ Name?: string | undefined;
791
+ /**
792
+ * <p>The description of the agent status.</p>
793
+ * @public
794
+ */
795
+ Description?: string | undefined;
796
+ /**
797
+ * <p>The state of the agent status.</p>
798
+ * @public
799
+ */
800
+ State?: AgentStatusState | undefined;
801
+ /**
802
+ * <p>The display order of the agent status.</p>
803
+ * @public
804
+ */
805
+ DisplayOrder?: number | undefined;
806
+ /**
807
+ * <p>A number indicating the reset order of the agent status.</p>
808
+ * @public
809
+ */
810
+ ResetOrderNumber?: boolean | undefined;
811
+ }
812
+ /**
813
+ * @public
814
+ */
815
+ export interface UpdateAuthenticationProfileRequest {
816
+ /**
817
+ * <p>A unique identifier for the authentication profile. </p>
818
+ * @public
819
+ */
820
+ AuthenticationProfileId: string | undefined;
821
+ /**
822
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
823
+ * @public
824
+ */
825
+ InstanceId: string | undefined;
826
+ /**
827
+ * <p>The name for the authentication profile.</p>
828
+ * @public
829
+ */
830
+ Name?: string | undefined;
831
+ /**
832
+ * <p>The description for the authentication profile.</p>
833
+ * @public
834
+ */
835
+ Description?: string | undefined;
836
+ /**
837
+ * <p>A list of IP address range strings that are allowed to access the instance. For more information on how to
838
+ * configure IP addresses, see<a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure session
839
+ * timeouts</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
840
+ * @public
841
+ */
842
+ AllowedIps?: string[] | undefined;
843
+ /**
844
+ * <p>A list of IP address range strings that are blocked from accessing the instance. For more information on how to
845
+ * configure IP addresses, For more information on how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-ip-based-ac">Configure IP-based access
846
+ * control</a> in the <i>Amazon Connect Administrator Guide</i>. </p>
847
+ * @public
848
+ */
849
+ BlockedIps?: string[] | undefined;
850
+ /**
851
+ * <p>The short lived session duration configuration for users logged in to Amazon Connect, in minutes. This value
852
+ * determines the maximum possible time before an agent is authenticated. For more information, For more information on
853
+ * how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure session
854
+ * timeouts</a> in the <i>Amazon Connect Administrator Guide</i>. </p>
855
+ *
856
+ * @deprecated PeriodicSessionDuration is deprecated. Use SessionInactivityDuration instead.
857
+ * @public
858
+ */
859
+ PeriodicSessionDuration?: number | undefined;
860
+ /**
861
+ * <p>The period, in minutes, before an agent is automatically signed out of the contact center when they go
862
+ * inactive.</p>
863
+ * @public
864
+ */
865
+ SessionInactivityDuration?: number | undefined;
866
+ /**
867
+ * <p>Determines if automatic logout on user inactivity is enabled.</p>
868
+ * @public
869
+ */
870
+ SessionInactivityHandlingEnabled?: boolean | undefined;
871
+ }
872
+ /**
873
+ * <p>Information about a queue.</p>
874
+ * @public
875
+ */
876
+ export interface QueueInfoInput {
877
+ /**
878
+ * <p>The identifier of the queue.</p>
879
+ * @public
880
+ */
881
+ Id?: string | undefined;
882
+ }
883
+ /**
884
+ * @public
885
+ */
886
+ export interface UpdateContactResponse {
887
+ }
888
+ /**
889
+ * @public
890
+ */
891
+ export interface UpdateContactAttributesRequest {
892
+ /**
893
+ * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
894
+ * the contact center.</p>
895
+ * @public
896
+ */
897
+ InitialContactId: string | undefined;
898
+ /**
899
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
900
+ * @public
901
+ */
902
+ InstanceId: string | undefined;
903
+ /**
904
+ * <p>The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact
905
+ * attributes.</p>
906
+ * <p>You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only
907
+ * alphanumeric, dash, and underscore characters.</p>
908
+ * <p>In the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/set-contact-attributes.html">Set contact
909
+ * attributes</a> block, when the attributes for a contact exceed 32 KB, the contact is routed down the Error
910
+ * branch of the flow. As a mitigation, consider the following options:</p>
911
+ * <ul>
912
+ * <li>
913
+ * <p>Remove unnecessary attributes by setting their values to empty.</p>
914
+ * </li>
915
+ * <li>
916
+ * <p>If the attributes are only used in one flow and don't need to be referred to outside of that flow (for
917
+ * example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB
918
+ * of information from one flow to another. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/set-contact-attributes.html">Flow block: Set contact attributes</a> in the
919
+ * <i>Amazon Connect Administrator Guide</i>. </p>
920
+ * </li>
921
+ * </ul>
922
+ * @public
923
+ */
924
+ Attributes: Record<string, string> | undefined;
925
+ }
926
+ /**
927
+ * @public
928
+ */
929
+ export interface UpdateContactAttributesResponse {
930
+ }
931
+ /**
932
+ * @public
933
+ */
934
+ export interface UpdateContactEvaluationRequest {
935
+ /**
936
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
937
+ * @public
938
+ */
939
+ InstanceId: string | undefined;
940
+ /**
941
+ * <p>A unique identifier for the contact evaluation.</p>
942
+ * @public
943
+ */
944
+ EvaluationId: string | undefined;
945
+ /**
946
+ * <p>A map of question identifiers to answer value.</p>
947
+ * @public
948
+ */
949
+ Answers?: Record<string, EvaluationAnswerInput> | undefined;
950
+ /**
951
+ * <p>A map of question identifiers to note value.</p>
952
+ * @public
953
+ */
954
+ Notes?: Record<string, EvaluationNote> | undefined;
955
+ /**
956
+ * <p>The ID of the user who updated the contact evaluation.</p>
957
+ * @public
958
+ */
959
+ UpdatedBy?: EvaluatorUserUnion | undefined;
960
+ }
961
+ /**
962
+ * @public
963
+ */
964
+ export interface UpdateContactEvaluationResponse {
965
+ /**
966
+ * <p>A unique identifier for the contact evaluation.</p>
967
+ * @public
968
+ */
969
+ EvaluationId: string | undefined;
970
+ /**
971
+ * <p>The Amazon Resource Name (ARN) for the contact evaluation resource.</p>
972
+ * @public
973
+ */
974
+ EvaluationArn: string | undefined;
975
+ }
976
+ /**
977
+ * @public
978
+ */
979
+ export interface UpdateContactFlowContentRequest {
980
+ /**
981
+ * <p>The identifier of the Amazon Connect instance.</p>
982
+ * @public
983
+ */
984
+ InstanceId: string | undefined;
985
+ /**
986
+ * <p>The identifier of the flow.</p>
987
+ * @public
988
+ */
989
+ ContactFlowId: string | undefined;
990
+ /**
991
+ * <p>The JSON string that represents the content of the flow. For an example, see <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html">Example
992
+ * flow in Amazon Connect Flow language</a>. </p>
993
+ * <p>Length Constraints: Minimum length of 1. Maximum length of 256000.</p>
994
+ * @public
995
+ */
996
+ Content: string | undefined;
997
+ }
998
+ /**
999
+ * @public
1000
+ */
1001
+ export interface UpdateContactFlowContentResponse {
1002
+ }
1003
+ /**
1004
+ * @public
1005
+ */
1006
+ export interface UpdateContactFlowMetadataRequest {
1007
+ /**
1008
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1009
+ * @public
1010
+ */
1011
+ InstanceId: string | undefined;
1012
+ /**
1013
+ * <p>The identifier of the flow.</p>
1014
+ * @public
1015
+ */
1016
+ ContactFlowId: string | undefined;
1017
+ /**
1018
+ * <p>The name of the flow.</p>
1019
+ * @public
1020
+ */
1021
+ Name?: string | undefined;
1022
+ /**
1023
+ * <p>The description of the flow.</p>
1024
+ * @public
1025
+ */
1026
+ Description?: string | undefined;
1027
+ /**
1028
+ * <p>The state of flow.</p>
1029
+ * @public
1030
+ */
1031
+ ContactFlowState?: ContactFlowState | undefined;
1032
+ }
1033
+ /**
1034
+ * @public
1035
+ */
1036
+ export interface UpdateContactFlowMetadataResponse {
1037
+ }
1038
+ /**
1039
+ * @public
1040
+ */
1041
+ export interface UpdateContactFlowModuleAliasRequest {
1042
+ /**
1043
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1044
+ * @public
1045
+ */
1046
+ InstanceId: string | undefined;
1047
+ /**
1048
+ * <p>The identifier of the flow module.</p>
1049
+ * @public
1050
+ */
1051
+ ContactFlowModuleId: string | undefined;
1052
+ /**
1053
+ * <p>The identifier of the alias.</p>
1054
+ * @public
1055
+ */
1056
+ AliasId: string | undefined;
1057
+ /**
1058
+ * <p>The name of the alias.</p>
1059
+ * @public
1060
+ */
1061
+ Name?: string | undefined;
1062
+ /**
1063
+ * <p>The description of the alias.</p>
1064
+ * @public
1065
+ */
1066
+ Description?: string | undefined;
1067
+ /**
1068
+ * <p>The version of the flow module.</p>
1069
+ * @public
1070
+ */
1071
+ ContactFlowModuleVersion?: number | undefined;
1072
+ }
1073
+ /**
1074
+ * @public
1075
+ */
1076
+ export interface UpdateContactFlowModuleAliasResponse {
1077
+ }
1078
+ /**
1079
+ * @public
1080
+ */
1081
+ export interface UpdateContactFlowModuleContentRequest {
1082
+ /**
1083
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1084
+ * @public
1085
+ */
1086
+ InstanceId: string | undefined;
1087
+ /**
1088
+ * <p>The identifier of the flow module.</p>
1089
+ * @public
1090
+ */
1091
+ ContactFlowModuleId: string | undefined;
1092
+ /**
1093
+ * <p>The JSON string that represents the content of the flow. For an example, see <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html">Example
1094
+ * flow in Amazon Connect Flow language</a>. </p>
1095
+ * @public
1096
+ */
1097
+ Content?: string | undefined;
1098
+ /**
1099
+ * <p>Serialized JSON string of the flow module Settings schema.</p>
1100
+ * @public
1101
+ */
1102
+ Settings?: string | undefined;
1103
+ }
1104
+ /**
1105
+ * @public
1106
+ */
1107
+ export interface UpdateContactFlowModuleContentResponse {
1108
+ }
1109
+ /**
1110
+ * @public
1111
+ */
1112
+ export interface UpdateContactFlowModuleMetadataRequest {
1113
+ /**
1114
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1115
+ * @public
1116
+ */
1117
+ InstanceId: string | undefined;
1118
+ /**
1119
+ * <p>The identifier of the flow module.</p>
1120
+ * @public
1121
+ */
1122
+ ContactFlowModuleId: string | undefined;
1123
+ /**
1124
+ * <p>The name of the flow module.</p>
1125
+ * @public
1126
+ */
1127
+ Name?: string | undefined;
1128
+ /**
1129
+ * <p>The description of the flow module.</p>
1130
+ * @public
1131
+ */
1132
+ Description?: string | undefined;
1133
+ /**
1134
+ * <p>The state of flow module.</p>
1135
+ * @public
1136
+ */
1137
+ State?: ContactFlowModuleState | undefined;
1138
+ }
1139
+ /**
1140
+ * @public
1141
+ */
1142
+ export interface UpdateContactFlowModuleMetadataResponse {
1143
+ }
1144
+ /**
1145
+ * @public
1146
+ */
1147
+ export interface UpdateContactFlowNameRequest {
1148
+ /**
1149
+ * <p>The identifier of the Amazon Connect instance.</p>
1150
+ * @public
1151
+ */
1152
+ InstanceId: string | undefined;
1153
+ /**
1154
+ * <p>The identifier of the flow.</p>
1155
+ * @public
1156
+ */
1157
+ ContactFlowId: string | undefined;
1158
+ /**
1159
+ * <p>The name of the flow.</p>
1160
+ * @public
1161
+ */
1162
+ Name?: string | undefined;
1163
+ /**
1164
+ * <p>The description of the flow.</p>
1165
+ * @public
1166
+ */
1167
+ Description?: string | undefined;
1168
+ }
1169
+ /**
1170
+ * @public
1171
+ */
1172
+ export interface UpdateContactFlowNameResponse {
1173
+ }
1174
+ /**
1175
+ * <p>Specify whether this routing criteria step should apply for only a limited amount of time, or if it should never
1176
+ * expire.</p>
1177
+ * @public
1178
+ */
1179
+ export interface RoutingCriteriaInputStepExpiry {
1180
+ /**
1181
+ * <p>The number of seconds that the contact will be routed only to agents matching this routing step, if expiry was
1182
+ * configured for this routing step.</p>
1183
+ * @public
1184
+ */
1185
+ DurationInSeconds?: number | undefined;
1186
+ }
1187
+ /**
1188
+ * @public
1189
+ */
1190
+ export interface UpdateContactRoutingDataResponse {
1191
+ }
1192
+ /**
1193
+ * @public
1194
+ */
1195
+ export interface UpdateContactScheduleRequest {
1196
+ /**
1197
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1198
+ * @public
1199
+ */
1200
+ InstanceId: string | undefined;
1201
+ /**
1202
+ * <p>The identifier of the contact.</p>
1203
+ * @public
1204
+ */
1205
+ ContactId: string | undefined;
1206
+ /**
1207
+ * <p>The timestamp, in Unix Epoch seconds format, at which to start running the inbound flow. The scheduled time cannot be in the past. It must be within up to 6 days in future. </p>
1208
+ * @public
1209
+ */
1210
+ ScheduledTime: Date | undefined;
1211
+ }
1212
+ /**
1213
+ * @public
1214
+ */
1215
+ export interface UpdateContactScheduleResponse {
1216
+ }
1217
+ /**
1218
+ * @public
1219
+ */
1220
+ export interface UpdateDataTableAttributeRequest {
1221
+ /**
1222
+ * <p>The unique identifier for the Amazon Connect instance.</p>
1223
+ * @public
1224
+ */
1225
+ InstanceId: string | undefined;
1226
+ /**
1227
+ * <p>The unique identifier for the data table. Must also accept the table ARN with or without a version alias.</p>
1228
+ * @public
1229
+ */
1230
+ DataTableId: string | undefined;
1231
+ /**
1232
+ * <p>The current name of the attribute to update. Used as an identifier since attribute names can be changed.</p>
1233
+ * @public
1234
+ */
1235
+ AttributeName: string | undefined;
1236
+ /**
1237
+ * <p>The new name for the attribute. Must conform to Connect human readable string specification and be unique within the data table.</p>
1238
+ * @public
1239
+ */
1240
+ Name: string | undefined;
1241
+ /**
1242
+ * <p>The updated value type for the attribute. When changing value types, existing values are not deleted but may return default values if incompatible.</p>
1243
+ * @public
1244
+ */
1245
+ ValueType: DataTableAttributeValueType | undefined;
1246
+ /**
1247
+ * <p>The updated description for the attribute.</p>
1248
+ * @public
1249
+ */
1250
+ Description?: string | undefined;
1251
+ /**
1252
+ * <p>Whether the attribute should be treated as a primary key. Converting to primary attribute requires existing values to maintain uniqueness.</p>
1253
+ * @public
1254
+ */
1255
+ Primary?: boolean | undefined;
1256
+ /**
1257
+ * <p>The updated validation rules for the attribute. Changes do not affect existing values until they are modified.</p>
1258
+ * @public
1259
+ */
1260
+ Validation?: Validation | undefined;
1261
+ }
1262
+ /**
1263
+ * @public
1264
+ */
1265
+ export interface UpdateDataTableAttributeResponse {
1266
+ /**
1267
+ * <p>The trimmed name and identifier for the updated attribute.</p>
1268
+ * @public
1269
+ */
1270
+ Name: string | undefined;
1271
+ /**
1272
+ * <p>The new lock version for the attribute after the update.</p>
1273
+ * @public
1274
+ */
1275
+ LockVersion: DataTableLockVersion | undefined;
1276
+ }
1277
+ /**
1278
+ * @public
1279
+ */
1280
+ export interface UpdateDataTableMetadataRequest {
1281
+ /**
1282
+ * <p>The unique identifier for the Amazon Connect instance.</p>
1283
+ * @public
1284
+ */
1285
+ InstanceId: string | undefined;
1286
+ /**
1287
+ * <p>The unique identifier for the data table. Must also accept the table ARN with or without a version alias. If the version is provided as part of the identifier or ARN, the version must be $LATEST. Providing any other alias fails with an error.</p>
1288
+ * @public
1289
+ */
1290
+ DataTableId: string | undefined;
1291
+ /**
1292
+ * <p>The updated name for the data table. Must conform to Connect human readable string specification and have 1-127 characters. Must be unique for the instance using case-insensitive comparison.</p>
1293
+ * @public
1294
+ */
1295
+ Name: string | undefined;
1296
+ /**
1297
+ * <p>The updated description for the data table. Must conform to Connect human readable string specification and have 0-250 characters.</p>
1298
+ * @public
1299
+ */
1300
+ Description?: string | undefined;
1301
+ /**
1302
+ * <p>The updated value lock level for the data table. One of DATA_TABLE, PRIMARY_VALUE, ATTRIBUTE, VALUE, and NONE.</p>
1303
+ * @public
1304
+ */
1305
+ ValueLockLevel: DataTableLockLevel | undefined;
1306
+ /**
1307
+ * <p>The updated IANA timezone identifier to use when resolving time based dynamic values.</p>
1308
+ * @public
1309
+ */
1310
+ TimeZone: string | undefined;
1311
+ }
1312
+ /**
1313
+ * @public
1314
+ */
1315
+ export interface UpdateDataTableMetadataResponse {
1316
+ /**
1317
+ * <p>The new lock version for the data table after the update.</p>
1318
+ * @public
1319
+ */
1320
+ LockVersion: DataTableLockVersion | undefined;
1321
+ }
1322
+ /**
1323
+ * @public
1324
+ */
1325
+ export interface UpdateDataTablePrimaryValuesRequest {
1326
+ /**
1327
+ * <p>The unique identifier for the Amazon Connect instance.</p>
1328
+ * @public
1329
+ */
1330
+ InstanceId: string | undefined;
1331
+ /**
1332
+ * <p>The unique identifier for the data table. Must also accept the table ARN with or without a version alias. If the version is provided as part of the identifier or ARN, the version must be one of the two available system managed aliases, $SAVED or $LATEST.</p>
1333
+ * @public
1334
+ */
1335
+ DataTableId: string | undefined;
1336
+ /**
1337
+ * <p>The current primary values for the record. Required and must include values for all primary attributes. Fails if the table has primary attributes and some primary values are omitted.</p>
1338
+ * @public
1339
+ */
1340
+ PrimaryValues: PrimaryValue[] | undefined;
1341
+ /**
1342
+ * <p>The new primary values for the record. Required and must include values for all primary attributes. The combination must be unique within the table.</p>
1343
+ * @public
1344
+ */
1345
+ NewPrimaryValues: PrimaryValue[] | undefined;
1346
+ /**
1347
+ * <p>The lock version information required for optimistic locking to prevent concurrent modifications.</p>
1348
+ * @public
1349
+ */
1350
+ LockVersion: DataTableLockVersion | undefined;
1351
+ }
1352
+ /**
1353
+ * @public
1354
+ */
1355
+ export interface UpdateDataTablePrimaryValuesResponse {
1356
+ /**
1357
+ * <p>The updated lock version information for the data table and affected components after the primary values change.</p>
1358
+ * @public
1359
+ */
1360
+ LockVersion: DataTableLockVersion | undefined;
1361
+ }
1362
+ /**
1363
+ * @public
1364
+ */
1365
+ export interface UpdateEmailAddressMetadataRequest {
1366
+ /**
1367
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1368
+ * @public
1369
+ */
1370
+ InstanceId: string | undefined;
1371
+ /**
1372
+ * <p>The identifier of the email address.</p>
1373
+ * @public
1374
+ */
1375
+ EmailAddressId: string | undefined;
1376
+ /**
1377
+ * <p>The description of the email address.</p>
1378
+ * @public
1379
+ */
1380
+ Description?: string | undefined;
1381
+ /**
1382
+ * <p>The display name of email address.</p>
1383
+ * @public
1384
+ */
1385
+ DisplayName?: string | undefined;
1386
+ /**
1387
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
1388
+ * request. If not provided, the Amazon Web Services
1389
+ * SDK populates this field. For more information about idempotency, see
1390
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
1391
+ * @public
1392
+ */
1393
+ ClientToken?: string | undefined;
1394
+ }
1395
+ /**
1396
+ * @public
1397
+ */
1398
+ export interface UpdateEmailAddressMetadataResponse {
1399
+ /**
1400
+ * <p>The identifier of the email address.</p>
1401
+ * @public
1402
+ */
1403
+ EmailAddressId?: string | undefined;
1404
+ /**
1405
+ * <p>The Amazon Resource Name (ARN) of the email address.</p>
1406
+ * @public
1407
+ */
1408
+ EmailAddressArn?: string | undefined;
1409
+ }
1410
+ /**
1411
+ * @public
1412
+ */
1413
+ export interface UpdateEvaluationFormResponse {
1414
+ /**
1415
+ * <p>The unique identifier for the evaluation form.</p>
1416
+ * @public
1417
+ */
1418
+ EvaluationFormId: string | undefined;
1419
+ /**
1420
+ * <p>The Amazon Resource Name (ARN) for the contact evaluation resource.</p>
1421
+ * @public
1422
+ */
1423
+ EvaluationFormArn: string | undefined;
1424
+ /**
1425
+ * <p>The version of the updated evaluation form resource.</p>
1426
+ * @public
1427
+ */
1428
+ EvaluationFormVersion: number | undefined;
1429
+ }
1430
+ /**
1431
+ * @public
1432
+ */
1433
+ export interface UpdateHoursOfOperationRequest {
1434
+ /**
1435
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1436
+ * @public
1437
+ */
1438
+ InstanceId: string | undefined;
1439
+ /**
1440
+ * <p>The identifier of the hours of operation.</p>
1441
+ * @public
1442
+ */
1443
+ HoursOfOperationId: string | undefined;
1444
+ /**
1445
+ * <p>The name of the hours of operation.</p>
1446
+ * @public
1447
+ */
1448
+ Name?: string | undefined;
1449
+ /**
1450
+ * <p>The description of the hours of operation.</p>
1451
+ * @public
1452
+ */
1453
+ Description?: string | undefined;
1454
+ /**
1455
+ * <p>The time zone of the hours of operation.</p>
1456
+ * @public
1457
+ */
1458
+ TimeZone?: string | undefined;
1459
+ /**
1460
+ * <p>Configuration information of the hours of operation.</p>
1461
+ * @public
1462
+ */
1463
+ Config?: HoursOfOperationConfig[] | undefined;
1464
+ }
1465
+ /**
1466
+ * @public
1467
+ */
1468
+ export interface UpdateHoursOfOperationOverrideRequest {
1469
+ /**
1470
+ * <p>The identifier of the Amazon Connect instance.</p>
1471
+ * @public
1472
+ */
1473
+ InstanceId: string | undefined;
1474
+ /**
1475
+ * <p>The identifier for the hours of operation.</p>
1476
+ * @public
1477
+ */
1478
+ HoursOfOperationId: string | undefined;
1479
+ /**
1480
+ * <p>The identifier for the hours of operation override.</p>
1481
+ * @public
1482
+ */
1483
+ HoursOfOperationOverrideId: string | undefined;
1484
+ /**
1485
+ * <p>The name of the hours of operation override.</p>
1486
+ * @public
1487
+ */
1488
+ Name?: string | undefined;
1489
+ /**
1490
+ * <p>The description of the hours of operation override.</p>
1491
+ * @public
1492
+ */
1493
+ Description?: string | undefined;
1494
+ /**
1495
+ * <p>Configuration information for the hours of operation override: day, start time, and end time.</p>
1496
+ * @public
1497
+ */
1498
+ Config?: HoursOfOperationOverrideConfig[] | undefined;
1499
+ /**
1500
+ * <p>The date from when the hours of operation override would be effective.</p>
1501
+ * @public
1502
+ */
1503
+ EffectiveFrom?: string | undefined;
1504
+ /**
1505
+ * <p>The date until the hours of operation override is effective.</p>
1506
+ * @public
1507
+ */
1508
+ EffectiveTill?: string | undefined;
1509
+ }
1510
+ /**
1511
+ * @public
1512
+ */
1513
+ export interface UpdateInstanceAttributeRequest {
1514
+ /**
1515
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1516
+ * @public
1517
+ */
1518
+ InstanceId: string | undefined;
1519
+ /**
1520
+ * <p>The type of attribute.</p>
1521
+ * <note>
1522
+ * <p>Only allowlisted customers can consume USE_CUSTOM_TTS_VOICES. To access this feature, contact Amazon Web Services Support for allowlisting.</p>
1523
+ * </note>
1524
+ * <note>
1525
+ * <p>If you set the attribute type as <code>MESSAGE_STREAMING</code>, you need to update the Lex bot alias resource
1526
+ * based policy to include the <code>lex:RecognizeMessageAsync</code> action for the connect instance ARN
1527
+ * resource.</p>
1528
+ * </note>
1529
+ * @public
1530
+ */
1531
+ AttributeType: InstanceAttributeType | undefined;
1532
+ /**
1533
+ * <p>The value for the attribute. Maximum character limit is 100. </p>
1534
+ * @public
1535
+ */
1536
+ Value: string | undefined;
1537
+ /**
1538
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
1539
+ * request. If not provided, the Amazon Web Services
1540
+ * SDK populates this field. For more information about idempotency, see
1541
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
1542
+ * @public
1543
+ */
1544
+ ClientToken?: string | undefined;
1545
+ }
1546
+ /**
1547
+ * @public
1548
+ */
1549
+ export interface UpdateInstanceStorageConfigRequest {
1550
+ /**
1551
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1552
+ * @public
1553
+ */
1554
+ InstanceId: string | undefined;
1555
+ /**
1556
+ * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
1557
+ * @public
1558
+ */
1559
+ AssociationId: string | undefined;
1560
+ /**
1561
+ * <p>A valid resource type.</p>
1562
+ * @public
1563
+ */
1564
+ ResourceType: InstanceStorageResourceType | undefined;
1565
+ /**
1566
+ * <p>The storage configuration for the instance.</p>
1567
+ * @public
1568
+ */
1569
+ StorageConfig: InstanceStorageConfig | undefined;
1570
+ /**
1571
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
1572
+ * request. If not provided, the Amazon Web Services
1573
+ * SDK populates this field. For more information about idempotency, see
1574
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
1575
+ * @public
1576
+ */
1577
+ ClientToken?: string | undefined;
1578
+ }
1579
+ /**
1580
+ * @public
1581
+ */
1582
+ export interface UpdateParticipantAuthenticationRequest {
1583
+ /**
1584
+ * <p>The <code>state</code> query parameter that was provided by Cognito in the <code>redirectUri</code>. This will
1585
+ * also match the <code>state</code> parameter provided in the <code>AuthenticationUrl</code> from the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_GetAuthenticationUrl.html">GetAuthenticationUrl</a>
1586
+ * response.</p>
1587
+ * @public
1588
+ */
1589
+ State: string | undefined;
1590
+ /**
1591
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1592
+ * @public
1593
+ */
1594
+ InstanceId: string | undefined;
1595
+ /**
1596
+ * <p>The <code>code</code> query parameter provided by Cognito in the <code>redirectUri</code>.</p>
1597
+ * @public
1598
+ */
1599
+ Code?: string | undefined;
1600
+ /**
1601
+ * <p>The <code>error</code> query parameter provided by Cognito in the <code>redirectUri</code>.</p>
1602
+ * @public
1603
+ */
1604
+ Error?: string | undefined;
1605
+ /**
1606
+ * <p>The <code>error_description</code> parameter provided by Cognito in the <code>redirectUri</code>.</p>
1607
+ * @public
1608
+ */
1609
+ ErrorDescription?: string | undefined;
1610
+ }
1611
+ /**
1612
+ * @public
1613
+ */
1614
+ export interface UpdateParticipantAuthenticationResponse {
1615
+ }
1616
+ /**
1617
+ * <p>The value of the timer. Either the timer action (<code>Unset</code> to delete the timer), or the duration of the
1618
+ * timer in minutes. Only one value can be set.</p>
1619
+ * <p>For more information about how chat timeouts work, see
1620
+ * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-chat-timeouts.html">Set up chat timeouts for human participants</a>. </p>
1621
+ * @public
1622
+ */
1623
+ export type ParticipantTimerValue = ParticipantTimerValue.ParticipantTimerActionMember | ParticipantTimerValue.ParticipantTimerDurationInMinutesMember | ParticipantTimerValue.$UnknownMember;
1624
+ /**
1625
+ * @public
1626
+ */
1627
+ export declare namespace ParticipantTimerValue {
1628
+ /**
1629
+ * <p>The timer action. Currently only one value is allowed: <code>Unset</code>. It deletes a timer.</p>
1630
+ * @public
1631
+ */
1632
+ interface ParticipantTimerActionMember {
1633
+ ParticipantTimerAction: ParticipantTimerAction;
1634
+ ParticipantTimerDurationInMinutes?: never;
1635
+ $unknown?: never;
1636
+ }
1637
+ /**
1638
+ * <p>The duration of a timer, in minutes. </p>
1639
+ * @public
1640
+ */
1641
+ interface ParticipantTimerDurationInMinutesMember {
1642
+ ParticipantTimerAction?: never;
1643
+ ParticipantTimerDurationInMinutes: number;
1644
+ $unknown?: never;
1645
+ }
1646
+ /**
1647
+ * @public
1648
+ */
1649
+ interface $UnknownMember {
1650
+ ParticipantTimerAction?: never;
1651
+ ParticipantTimerDurationInMinutes?: never;
1652
+ $unknown: [string, any];
1653
+ }
1654
+ /**
1655
+ * @deprecated unused in schema-serde mode.
1656
+ *
1657
+ */
1658
+ interface Visitor<T> {
1659
+ ParticipantTimerAction: (value: ParticipantTimerAction) => T;
1660
+ ParticipantTimerDurationInMinutes: (value: number) => T;
1661
+ _: (name: string, value: any) => T;
1662
+ }
1663
+ }
1664
+ /**
1665
+ * <p>Configuration information for the timer. After the timer configuration is set, it persists for the duration of
1666
+ * the chat. It persists across new contacts in the chain, for example, transfer contacts.</p>
1667
+ * <p>For more information about how chat timeouts work, see
1668
+ * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-chat-timeouts.html">Set up chat timeouts for human participants</a>. </p>
1669
+ * @public
1670
+ */
1671
+ export interface ParticipantTimerConfiguration {
1672
+ /**
1673
+ * <p>The role of the participant in the chat conversation.</p>
1674
+ * @public
1675
+ */
1676
+ ParticipantRole: TimerEligibleParticipantRoles | undefined;
1677
+ /**
1678
+ * <p>The type of timer. <code>IDLE</code> indicates the timer applies for considering a human chat participant as
1679
+ * idle. <code>DISCONNECT_NONCUSTOMER</code> indicates the timer applies to automatically disconnecting a chat
1680
+ * participant due to idleness.</p>
1681
+ * @public
1682
+ */
1683
+ TimerType: ParticipantTimerType | undefined;
1684
+ /**
1685
+ * <p>The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in
1686
+ * minutes. Only one value can be set.</p>
1687
+ * @public
1688
+ */
1689
+ TimerValue: ParticipantTimerValue | undefined;
1690
+ }
1691
+ /**
1692
+ * <p>Configuration information for the chat participant role.</p>
1693
+ * @public
1694
+ */
1695
+ export interface ChatParticipantRoleConfig {
1696
+ /**
1697
+ * <p>A list of participant timers. You can specify any unique combination of role and timer type. Duplicate entries
1698
+ * error out the request with a 400.</p>
1699
+ * @public
1700
+ */
1701
+ ParticipantTimerConfigList: ParticipantTimerConfiguration[] | undefined;
1702
+ }
1703
+ /**
1704
+ * <p>Configuration information for the chat participant role.</p>
1705
+ * @public
1706
+ */
1707
+ export type UpdateParticipantRoleConfigChannelInfo = UpdateParticipantRoleConfigChannelInfo.ChatMember | UpdateParticipantRoleConfigChannelInfo.$UnknownMember;
1708
+ /**
1709
+ * @public
1710
+ */
1711
+ export declare namespace UpdateParticipantRoleConfigChannelInfo {
1712
+ /**
1713
+ * <p>Configuration information for the chat participant role.</p>
1714
+ * @public
1715
+ */
1716
+ interface ChatMember {
1717
+ Chat: ChatParticipantRoleConfig;
1718
+ $unknown?: never;
1719
+ }
1720
+ /**
1721
+ * @public
1722
+ */
1723
+ interface $UnknownMember {
1724
+ Chat?: never;
1725
+ $unknown: [string, any];
1726
+ }
1727
+ /**
1728
+ * @deprecated unused in schema-serde mode.
1729
+ *
1730
+ */
1731
+ interface Visitor<T> {
1732
+ Chat: (value: ChatParticipantRoleConfig) => T;
1733
+ _: (name: string, value: any) => T;
1734
+ }
1735
+ }
1736
+ /**
1737
+ * @public
1738
+ */
1739
+ export interface UpdateParticipantRoleConfigRequest {
1740
+ /**
1741
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1742
+ * @public
1743
+ */
1744
+ InstanceId: string | undefined;
1745
+ /**
1746
+ * <p>The identifier of the contact in this instance of Amazon Connect. </p>
1747
+ * @public
1748
+ */
1749
+ ContactId: string | undefined;
1750
+ /**
1751
+ * <p>The Amazon Connect channel you want to configure.</p>
1752
+ * @public
1753
+ */
1754
+ ChannelConfiguration: UpdateParticipantRoleConfigChannelInfo | undefined;
1755
+ }
1756
+ /**
1757
+ * @public
1758
+ */
1759
+ export interface UpdateParticipantRoleConfigResponse {
1760
+ }
1761
+ /**
1762
+ * @public
1763
+ */
1764
+ export interface UpdatePhoneNumberRequest {
1765
+ /**
1766
+ * <p>A unique identifier for the phone number.</p>
1767
+ * @public
1768
+ */
1769
+ PhoneNumberId: string | undefined;
1770
+ /**
1771
+ * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
1772
+ * @public
1773
+ */
1774
+ TargetArn?: string | undefined;
1775
+ /**
1776
+ * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
1777
+ * can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
1778
+ * instance ID</a> in the Amazon Resource Name (ARN) of the instance. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
1779
+ * @public
1780
+ */
1781
+ InstanceId?: string | undefined;
1782
+ /**
1783
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
1784
+ * request. If not provided, the Amazon Web Services
1785
+ * SDK populates this field. For more information about idempotency, see
1786
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
1787
+ * @public
1788
+ */
1789
+ ClientToken?: string | undefined;
1790
+ }
1791
+ /**
1792
+ * @public
1793
+ */
1794
+ export interface UpdatePhoneNumberResponse {
1795
+ /**
1796
+ * <p>A unique identifier for the phone number.</p>
1797
+ * @public
1798
+ */
1799
+ PhoneNumberId?: string | undefined;
1800
+ /**
1801
+ * <p>The Amazon Resource Name (ARN) of the phone number.</p>
1802
+ * @public
1803
+ */
1804
+ PhoneNumberArn?: string | undefined;
1805
+ }
1806
+ /**
1807
+ * @public
1808
+ */
1809
+ export interface UpdatePhoneNumberMetadataRequest {
1810
+ /**
1811
+ * <p>The Amazon Resource Name (ARN) or resource ID of the phone number.</p>
1812
+ * @public
1813
+ */
1814
+ PhoneNumberId: string | undefined;
1815
+ /**
1816
+ * <p>The description of the phone number.</p>
1817
+ * @public
1818
+ */
1819
+ PhoneNumberDescription?: string | undefined;
1820
+ /**
1821
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
1822
+ * request. If not provided, the Amazon Web Services
1823
+ * SDK populates this field. For more information about idempotency, see
1824
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
1825
+ * @public
1826
+ */
1827
+ ClientToken?: string | undefined;
1828
+ }
1829
+ /**
1830
+ * @public
1831
+ */
1832
+ export interface UpdatePredefinedAttributeRequest {
1833
+ /**
1834
+ * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the
1835
+ * instance.</p>
1836
+ * @public
1837
+ */
1838
+ InstanceId: string | undefined;
1839
+ /**
1840
+ * <p>The name of the predefined attribute.</p>
1841
+ * @public
1842
+ */
1843
+ Name: string | undefined;
1844
+ /**
1845
+ * <p>The values of the predefined attribute.</p>
1846
+ * @public
1847
+ */
1848
+ Values?: PredefinedAttributeValues | undefined;
1849
+ /**
1850
+ * <p>Values that enable you to categorize your predefined attributes. You can use them in custom UI elements across the Amazon Connect admin website.</p>
1851
+ * @public
1852
+ */
1853
+ Purposes?: string[] | undefined;
1854
+ /**
1855
+ * <p>Custom metadata that is associated to predefined attributes to control behavior
1856
+ * in upstream services, such as controlling
1857
+ * how a predefined attribute should be displayed in the Amazon Connect admin website.</p>
1858
+ * @public
1859
+ */
1860
+ AttributeConfiguration?: InputPredefinedAttributeConfiguration | undefined;
1861
+ }
1862
+ /**
1863
+ * @public
1864
+ */
1865
+ export interface UpdatePromptRequest {
1866
+ /**
1867
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1868
+ * @public
1869
+ */
1870
+ InstanceId: string | undefined;
1871
+ /**
1872
+ * <p>A unique identifier for the prompt.</p>
1873
+ * @public
1874
+ */
1875
+ PromptId: string | undefined;
1876
+ /**
1877
+ * <p>The name of the prompt.</p>
1878
+ * @public
1879
+ */
1880
+ Name?: string | undefined;
1881
+ /**
1882
+ * <p>A description of the prompt.</p>
1883
+ * @public
1884
+ */
1885
+ Description?: string | undefined;
1886
+ /**
1887
+ * <p>The URI for the S3 bucket where the prompt is stored. You can provide S3 pre-signed URLs returned by the
1888
+ * <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_GetPromptFile.html">GetPromptFile</a>
1889
+ * API instead of providing S3 URIs.</p>
1890
+ * @public
1891
+ */
1892
+ S3Uri?: string | undefined;
1893
+ }
1894
+ /**
1895
+ * @public
1896
+ */
1897
+ export interface UpdatePromptResponse {
1898
+ /**
1899
+ * <p>The Amazon Resource Name (ARN) of the prompt.</p>
1900
+ * @public
1901
+ */
1902
+ PromptARN?: string | undefined;
1903
+ /**
1904
+ * <p>A unique identifier for the prompt.</p>
1905
+ * @public
1906
+ */
1907
+ PromptId?: string | undefined;
1908
+ }
1909
+ /**
1910
+ * @public
1911
+ */
1912
+ export interface UpdateQueueHoursOfOperationRequest {
1913
+ /**
1914
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1915
+ * @public
1916
+ */
1917
+ InstanceId: string | undefined;
1918
+ /**
1919
+ * <p>The identifier for the queue.</p>
1920
+ * @public
1921
+ */
1922
+ QueueId: string | undefined;
1923
+ /**
1924
+ * <p>The identifier for the hours of operation.</p>
1925
+ * @public
1926
+ */
1927
+ HoursOfOperationId: string | undefined;
1928
+ }
1929
+ /**
1930
+ * @public
1931
+ */
1932
+ export interface UpdateQueueMaxContactsRequest {
1933
+ /**
1934
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1935
+ * @public
1936
+ */
1937
+ InstanceId: string | undefined;
1938
+ /**
1939
+ * <p>The identifier for the queue.</p>
1940
+ * @public
1941
+ */
1942
+ QueueId: string | undefined;
1943
+ /**
1944
+ * <p>The maximum number of contacts that can be in the queue before it is considered full.</p>
1945
+ * @public
1946
+ */
1947
+ MaxContacts?: number | undefined;
1948
+ }
1949
+ /**
1950
+ * @public
1951
+ */
1952
+ export interface UpdateQueueNameRequest {
1953
+ /**
1954
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1955
+ * @public
1956
+ */
1957
+ InstanceId: string | undefined;
1958
+ /**
1959
+ * <p>The identifier for the queue.</p>
1960
+ * @public
1961
+ */
1962
+ QueueId: string | undefined;
1963
+ /**
1964
+ * <p>The name of the queue.</p>
1965
+ * @public
1966
+ */
1967
+ Name?: string | undefined;
1968
+ /**
1969
+ * <p>The description of the queue.</p>
1970
+ * @public
1971
+ */
1972
+ Description?: string | undefined;
1973
+ }
1974
+ /**
1975
+ * @public
1976
+ */
1977
+ export interface UpdateQueueOutboundCallerConfigRequest {
1978
+ /**
1979
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
1980
+ * @public
1981
+ */
1982
+ InstanceId: string | undefined;
1983
+ /**
1984
+ * <p>The identifier for the queue.</p>
1985
+ * @public
1986
+ */
1987
+ QueueId: string | undefined;
1988
+ /**
1989
+ * <p>The outbound caller ID name, number, and outbound whisper flow.</p>
1990
+ * @public
1991
+ */
1992
+ OutboundCallerConfig: OutboundCallerConfig | undefined;
1993
+ }
1994
+ /**
1995
+ * @public
1996
+ */
1997
+ export interface UpdateQueueOutboundEmailConfigRequest {
1998
+ /**
1999
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2000
+ * @public
2001
+ */
2002
+ InstanceId: string | undefined;
2003
+ /**
2004
+ * <p>The identifier for the queue.</p>
2005
+ * @public
2006
+ */
2007
+ QueueId: string | undefined;
2008
+ /**
2009
+ * <p>The outbound email address ID for a specified queue.</p>
2010
+ * @public
2011
+ */
2012
+ OutboundEmailConfig: OutboundEmailConfig | undefined;
2013
+ }
2014
+ /**
2015
+ * @public
2016
+ */
2017
+ export interface UpdateQueueStatusRequest {
2018
+ /**
2019
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2020
+ * @public
2021
+ */
2022
+ InstanceId: string | undefined;
2023
+ /**
2024
+ * <p>The identifier for the queue.</p>
2025
+ * @public
2026
+ */
2027
+ QueueId: string | undefined;
2028
+ /**
2029
+ * <p>The status of the queue.</p>
2030
+ * @public
2031
+ */
2032
+ Status: QueueStatus | undefined;
2033
+ }
2034
+ /**
2035
+ * @public
2036
+ */
2037
+ export interface UpdateQuickConnectConfigRequest {
2038
+ /**
2039
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2040
+ * @public
2041
+ */
2042
+ InstanceId: string | undefined;
2043
+ /**
2044
+ * <p>The identifier for the quick connect.</p>
2045
+ * @public
2046
+ */
2047
+ QuickConnectId: string | undefined;
2048
+ /**
2049
+ * <p>Information about the configuration settings for the quick connect.</p>
2050
+ * @public
2051
+ */
2052
+ QuickConnectConfig: QuickConnectConfig | undefined;
2053
+ }
2054
+ /**
2055
+ * @public
2056
+ */
2057
+ export interface UpdateQuickConnectNameRequest {
2058
+ /**
2059
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2060
+ * @public
2061
+ */
2062
+ InstanceId: string | undefined;
2063
+ /**
2064
+ * <p>The identifier for the quick connect.</p>
2065
+ * @public
2066
+ */
2067
+ QuickConnectId: string | undefined;
2068
+ /**
2069
+ * <p>The name of the quick connect.</p>
2070
+ * @public
2071
+ */
2072
+ Name?: string | undefined;
2073
+ /**
2074
+ * <p>The description of the quick connect.</p>
2075
+ * @public
2076
+ */
2077
+ Description?: string | undefined;
2078
+ }
2079
+ /**
2080
+ * @public
2081
+ */
2082
+ export interface UpdateRoutingProfileAgentAvailabilityTimerRequest {
2083
+ /**
2084
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2085
+ * @public
2086
+ */
2087
+ InstanceId: string | undefined;
2088
+ /**
2089
+ * <p>The identifier of the routing profile.</p>
2090
+ * @public
2091
+ */
2092
+ RoutingProfileId: string | undefined;
2093
+ /**
2094
+ * <p>Whether agents with this routing profile will have their routing order calculated based on <i>time since
2095
+ * their last inbound contact</i> or <i>longest idle time</i>. </p>
2096
+ * @public
2097
+ */
2098
+ AgentAvailabilityTimer: AgentAvailabilityTimer | undefined;
2099
+ }
2100
+ /**
2101
+ * @public
2102
+ */
2103
+ export interface UpdateRoutingProfileConcurrencyRequest {
2104
+ /**
2105
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2106
+ * @public
2107
+ */
2108
+ InstanceId: string | undefined;
2109
+ /**
2110
+ * <p>The identifier of the routing profile.</p>
2111
+ * @public
2112
+ */
2113
+ RoutingProfileId: string | undefined;
2114
+ /**
2115
+ * <p>The channels that agents can handle in the Contact Control Panel (CCP).</p>
2116
+ * @public
2117
+ */
2118
+ MediaConcurrencies: MediaConcurrency[] | undefined;
2119
+ }
2120
+ /**
2121
+ * @public
2122
+ */
2123
+ export interface UpdateRoutingProfileDefaultOutboundQueueRequest {
2124
+ /**
2125
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2126
+ * @public
2127
+ */
2128
+ InstanceId: string | undefined;
2129
+ /**
2130
+ * <p>The identifier of the routing profile.</p>
2131
+ * @public
2132
+ */
2133
+ RoutingProfileId: string | undefined;
2134
+ /**
2135
+ * <p>The identifier for the default outbound queue.</p>
2136
+ * @public
2137
+ */
2138
+ DefaultOutboundQueueId: string | undefined;
2139
+ }
2140
+ /**
2141
+ * @public
2142
+ */
2143
+ export interface UpdateRoutingProfileNameRequest {
2144
+ /**
2145
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2146
+ * @public
2147
+ */
2148
+ InstanceId: string | undefined;
2149
+ /**
2150
+ * <p>The identifier of the routing profile.</p>
2151
+ * @public
2152
+ */
2153
+ RoutingProfileId: string | undefined;
2154
+ /**
2155
+ * <p>The name of the routing profile. Must not be more than 127 characters.</p>
2156
+ * @public
2157
+ */
2158
+ Name?: string | undefined;
2159
+ /**
2160
+ * <p>The description of the routing profile. Must not be more than 250 characters.</p>
2161
+ * @public
2162
+ */
2163
+ Description?: string | undefined;
2164
+ }
2165
+ /**
2166
+ * @public
2167
+ */
2168
+ export interface UpdateRoutingProfileQueuesRequest {
2169
+ /**
2170
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2171
+ * @public
2172
+ */
2173
+ InstanceId: string | undefined;
2174
+ /**
2175
+ * <p>The identifier of the routing profile.</p>
2176
+ * @public
2177
+ */
2178
+ RoutingProfileId: string | undefined;
2179
+ /**
2180
+ * <p>The queues to be updated for this routing profile. Queues must
2181
+ * first be associated to the routing profile. You can do this using AssociateRoutingProfileQueues.</p>
2182
+ * @public
2183
+ */
2184
+ QueueConfigs: RoutingProfileQueueConfig[] | undefined;
2185
+ }
2186
+ /**
2187
+ * @public
2188
+ */
2189
+ export interface UpdateRuleRequest {
2190
+ /**
2191
+ * <p>A unique identifier for the rule.</p>
2192
+ * @public
2193
+ */
2194
+ RuleId: string | undefined;
2195
+ /**
2196
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2197
+ * @public
2198
+ */
2199
+ InstanceId: string | undefined;
2200
+ /**
2201
+ * <p>The name of the rule. You can change the name only if <code>TriggerEventSource</code> is one of the following
2202
+ * values: <code>OnZendeskTicketCreate</code> | <code>OnZendeskTicketStatusUpdate</code> |
2203
+ * <code>OnSalesforceCaseCreate</code>
2204
+ * </p>
2205
+ * @public
2206
+ */
2207
+ Name: string | undefined;
2208
+ /**
2209
+ * <p>The conditions of the rule.</p>
2210
+ * @public
2211
+ */
2212
+ Function: string | undefined;
2213
+ /**
2214
+ * <p>A list of actions to be run when the rule is triggered.</p>
2215
+ * @public
2216
+ */
2217
+ Actions: RuleAction[] | undefined;
2218
+ /**
2219
+ * <p>The publish status of the rule.</p>
2220
+ * @public
2221
+ */
2222
+ PublishStatus: RulePublishStatus | undefined;
2223
+ }
2224
+ /**
2225
+ * @public
2226
+ */
2227
+ export interface UpdateSecurityProfileRequest {
2228
+ /**
2229
+ * <p>The description of the security profile.</p>
2230
+ * @public
2231
+ */
2232
+ Description?: string | undefined;
2233
+ /**
2234
+ * <p>The permissions granted to a security profile. For a list of valid permissions, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html">List of security profile permissions</a>.</p>
2235
+ * @public
2236
+ */
2237
+ Permissions?: string[] | undefined;
2238
+ /**
2239
+ * <p>The identifier for the security profle.</p>
2240
+ * @public
2241
+ */
2242
+ SecurityProfileId: string | undefined;
2243
+ /**
2244
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2245
+ * @public
2246
+ */
2247
+ InstanceId: string | undefined;
2248
+ /**
2249
+ * <p>The list of tags that a security profile uses to restrict access to resources in Amazon Connect.</p>
2250
+ * @public
2251
+ */
2252
+ AllowedAccessControlTags?: Record<string, string> | undefined;
2253
+ /**
2254
+ * <p>The list of resources that a security profile applies tag restrictions to in Amazon Connect.</p>
2255
+ * @public
2256
+ */
2257
+ TagRestrictedResources?: string[] | undefined;
2258
+ /**
2259
+ * <p>A list of the third-party application's metadata.</p>
2260
+ * @public
2261
+ */
2262
+ Applications?: Application[] | undefined;
2263
+ /**
2264
+ * <p>The list of resources that a security profile applies hierarchy restrictions to in Amazon Connect. Following
2265
+ * are acceptable ResourceNames: <code>User</code>.</p>
2266
+ * @public
2267
+ */
2268
+ HierarchyRestrictedResources?: string[] | undefined;
2269
+ /**
2270
+ * <p>The identifier of the hierarchy group that a security profile uses to restrict access to resources in Amazon Connect.</p>
2271
+ * @public
2272
+ */
2273
+ AllowedAccessControlHierarchyGroupId?: string | undefined;
2274
+ /**
2275
+ * <p> A list of Flow Modules an AI Agent can invoke as a tool </p>
2276
+ * @public
2277
+ */
2278
+ AllowedFlowModules?: FlowModule[] | undefined;
2279
+ /**
2280
+ * <p>The granular access control configuration for the security profile, including data table permissions.</p>
2281
+ * @public
2282
+ */
2283
+ GranularAccessControlConfiguration?: GranularAccessControlConfiguration | undefined;
2284
+ }
2285
+ /**
2286
+ * @public
2287
+ */
2288
+ export interface UpdateTaskTemplateRequest {
2289
+ /**
2290
+ * <p>A unique identifier for the task template.</p>
2291
+ * @public
2292
+ */
2293
+ TaskTemplateId: string | undefined;
2294
+ /**
2295
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2296
+ * @public
2297
+ */
2298
+ InstanceId: string | undefined;
2299
+ /**
2300
+ * <p>The name of the task template.</p>
2301
+ * @public
2302
+ */
2303
+ Name?: string | undefined;
2304
+ /**
2305
+ * <p>The description of the task template.</p>
2306
+ * @public
2307
+ */
2308
+ Description?: string | undefined;
2309
+ /**
2310
+ * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
2311
+ * @public
2312
+ */
2313
+ ContactFlowId?: string | undefined;
2314
+ /**
2315
+ * <p>The ContactFlowId for the flow that will be run if this template is used to create a self-assigned task.</p>
2316
+ * @public
2317
+ */
2318
+ SelfAssignFlowId?: string | undefined;
2319
+ /**
2320
+ * <p>Constraints that are applicable to the fields listed.</p>
2321
+ * @public
2322
+ */
2323
+ Constraints?: TaskTemplateConstraints | undefined;
2324
+ /**
2325
+ * <p>The default values for fields when a task is created by referencing this template.</p>
2326
+ * @public
2327
+ */
2328
+ Defaults?: TaskTemplateDefaults | undefined;
2329
+ /**
2330
+ * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
2331
+ * Tasks can only be created from <code>ACTIVE</code> templates.
2332
+ * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
2333
+ * @public
2334
+ */
2335
+ Status?: TaskTemplateStatus | undefined;
2336
+ /**
2337
+ * <p>Fields that are part of the template.</p>
2338
+ * @public
2339
+ */
2340
+ Fields?: TaskTemplateField[] | undefined;
2341
+ }
2342
+ /**
2343
+ * @public
2344
+ */
2345
+ export interface UpdateTaskTemplateResponse {
2346
+ /**
2347
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2348
+ * @public
2349
+ */
2350
+ InstanceId?: string | undefined;
2351
+ /**
2352
+ * <p>The identifier of the task template resource.</p>
2353
+ * @public
2354
+ */
2355
+ Id?: string | undefined;
2356
+ /**
2357
+ * <p>The Amazon Resource Name (ARN) for the task template resource.</p>
2358
+ * @public
2359
+ */
2360
+ Arn?: string | undefined;
2361
+ /**
2362
+ * <p>The name of the task template.</p>
2363
+ * @public
2364
+ */
2365
+ Name?: string | undefined;
2366
+ /**
2367
+ * <p>The description of the task template.</p>
2368
+ * @public
2369
+ */
2370
+ Description?: string | undefined;
2371
+ /**
2372
+ * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
2373
+ * @public
2374
+ */
2375
+ ContactFlowId?: string | undefined;
2376
+ /**
2377
+ * <p>The ContactFlowId for the flow that will be run if this template is used to create a self-assigned task.</p>
2378
+ * @public
2379
+ */
2380
+ SelfAssignFlowId?: string | undefined;
2381
+ /**
2382
+ * <p>Constraints that are applicable to the fields listed.</p>
2383
+ * @public
2384
+ */
2385
+ Constraints?: TaskTemplateConstraints | undefined;
2386
+ /**
2387
+ * <p>The default values for fields when a task is created by referencing this template.</p>
2388
+ * @public
2389
+ */
2390
+ Defaults?: TaskTemplateDefaults | undefined;
2391
+ /**
2392
+ * <p>Fields that are part of the template.</p>
2393
+ * @public
2394
+ */
2395
+ Fields?: TaskTemplateField[] | undefined;
2396
+ /**
2397
+ * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
2398
+ * Tasks can only be created from <code>ACTIVE</code> templates.
2399
+ * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
2400
+ * @public
2401
+ */
2402
+ Status?: TaskTemplateStatus | undefined;
2403
+ /**
2404
+ * <p>The timestamp when the task template was last modified.</p>
2405
+ * @public
2406
+ */
2407
+ LastModifiedTime?: Date | undefined;
2408
+ /**
2409
+ * <p>The timestamp when the task template was created.</p>
2410
+ * @public
2411
+ */
2412
+ CreatedTime?: Date | undefined;
2413
+ }
2414
+ /**
2415
+ * @public
2416
+ */
2417
+ export interface UpdateTrafficDistributionRequest {
2418
+ /**
2419
+ * <p>The identifier of the traffic distribution group.
2420
+ * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
2421
+ * The ARN must be provided if the call is from the replicated Region. </p>
2422
+ * @public
2423
+ */
2424
+ Id: string | undefined;
2425
+ /**
2426
+ * <p>The distribution of traffic between the instance and its replica(s).</p>
2427
+ * @public
2428
+ */
2429
+ TelephonyConfig?: TelephonyConfig | undefined;
2430
+ /**
2431
+ * <p>The distribution that determines which Amazon Web Services Regions should be used to sign in agents in to both
2432
+ * the instance and its replica(s).</p>
2433
+ * @public
2434
+ */
2435
+ SignInConfig?: SignInConfig | undefined;
2436
+ /**
2437
+ * <p>The distribution of agents between the instance and its replica(s).</p>
2438
+ * @public
2439
+ */
2440
+ AgentConfig?: AgentConfig | undefined;
2441
+ }
2442
+ /**
2443
+ * @public
2444
+ */
2445
+ export interface UpdateTrafficDistributionResponse {
2446
+ }
2447
+ /**
2448
+ * @public
2449
+ */
2450
+ export interface UpdateUserHierarchyRequest {
2451
+ /**
2452
+ * <p>The identifier of the hierarchy group.</p>
2453
+ * @public
2454
+ */
2455
+ HierarchyGroupId?: string | undefined;
2456
+ /**
2457
+ * <p>The identifier of the user account.</p>
2458
+ * @public
2459
+ */
2460
+ UserId: string | undefined;
2461
+ /**
2462
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2463
+ * @public
2464
+ */
2465
+ InstanceId: string | undefined;
2466
+ }
2467
+ /**
2468
+ * @public
2469
+ */
2470
+ export interface UpdateUserHierarchyGroupNameRequest {
2471
+ /**
2472
+ * <p>The name of the hierarchy group. Must not be more than 100 characters.</p>
2473
+ * @public
2474
+ */
2475
+ Name: string | undefined;
2476
+ /**
2477
+ * <p>The identifier of the hierarchy group.</p>
2478
+ * @public
2479
+ */
2480
+ HierarchyGroupId: string | undefined;
2481
+ /**
2482
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2483
+ * @public
2484
+ */
2485
+ InstanceId: string | undefined;
2486
+ }
2487
+ /**
2488
+ * <p>Contains information about the hierarchy level to update.</p>
2489
+ * @public
2490
+ */
2491
+ export interface HierarchyLevelUpdate {
2492
+ /**
2493
+ * <p>The name of the user hierarchy level. Must not be more than 50 characters.</p>
2494
+ * @public
2495
+ */
2496
+ Name: string | undefined;
2497
+ }
2498
+ /**
2499
+ * <p>Contains information about the level hierarchy to update.</p>
2500
+ * @public
2501
+ */
2502
+ export interface HierarchyStructureUpdate {
2503
+ /**
2504
+ * <p>The
2505
+ * update
2506
+ * for level one.</p>
2507
+ * @public
2508
+ */
2509
+ LevelOne?: HierarchyLevelUpdate | undefined;
2510
+ /**
2511
+ * <p>The update for level two.</p>
2512
+ * @public
2513
+ */
2514
+ LevelTwo?: HierarchyLevelUpdate | undefined;
2515
+ /**
2516
+ * <p>The update for level three.</p>
2517
+ * @public
2518
+ */
2519
+ LevelThree?: HierarchyLevelUpdate | undefined;
2520
+ /**
2521
+ * <p>The update for level four.</p>
2522
+ * @public
2523
+ */
2524
+ LevelFour?: HierarchyLevelUpdate | undefined;
2525
+ /**
2526
+ * <p>The update for level five.</p>
2527
+ * @public
2528
+ */
2529
+ LevelFive?: HierarchyLevelUpdate | undefined;
2530
+ }
2531
+ /**
2532
+ * @public
2533
+ */
2534
+ export interface UpdateUserHierarchyStructureRequest {
2535
+ /**
2536
+ * <p>The hierarchy levels to update.</p>
2537
+ * @public
2538
+ */
2539
+ HierarchyStructure: HierarchyStructureUpdate | undefined;
2540
+ /**
2541
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2542
+ * @public
2543
+ */
2544
+ InstanceId: string | undefined;
2545
+ }
2546
+ /**
2547
+ * @public
2548
+ */
2549
+ export interface UpdateUserIdentityInfoRequest {
2550
+ /**
2551
+ * <p>The identity information for the user.</p>
2552
+ * @public
2553
+ */
2554
+ IdentityInfo: UserIdentityInfo | undefined;
2555
+ /**
2556
+ * <p>The identifier of the user account.</p>
2557
+ * @public
2558
+ */
2559
+ UserId: string | undefined;
2560
+ /**
2561
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2562
+ * @public
2563
+ */
2564
+ InstanceId: string | undefined;
2565
+ }
2566
+ /**
2567
+ * @public
2568
+ */
2569
+ export interface UpdateUserPhoneConfigRequest {
2570
+ /**
2571
+ * <p>Information about phone configuration settings for the user.</p>
2572
+ * @public
2573
+ */
2574
+ PhoneConfig: UserPhoneConfig | undefined;
2575
+ /**
2576
+ * <p>The identifier of the user account.</p>
2577
+ * @public
2578
+ */
2579
+ UserId: string | undefined;
2580
+ /**
2581
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2582
+ * @public
2583
+ */
2584
+ InstanceId: string | undefined;
2585
+ }
2586
+ /**
2587
+ * @public
2588
+ */
2589
+ export interface UpdateUserProficienciesRequest {
2590
+ /**
2591
+ * <p> The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the
2592
+ * instance.</p>
2593
+ * @public
2594
+ */
2595
+ InstanceId: string | undefined;
2596
+ /**
2597
+ * <p>The identifier of the user account.</p>
2598
+ * @public
2599
+ */
2600
+ UserId: string | undefined;
2601
+ /**
2602
+ * <p>The proficiencies to be updated for the user. Proficiencies must first be associated to the user. You can do
2603
+ * this using AssociateUserProficiencies API.</p>
2604
+ * @public
2605
+ */
2606
+ UserProficiencies: UserProficiency[] | undefined;
2607
+ }
2608
+ /**
2609
+ * @public
2610
+ */
2611
+ export interface UpdateUserRoutingProfileRequest {
2612
+ /**
2613
+ * <p>The identifier of the routing profile for the user.</p>
2614
+ * @public
2615
+ */
2616
+ RoutingProfileId: string | undefined;
2617
+ /**
2618
+ * <p>The identifier of the user account.</p>
2619
+ * @public
2620
+ */
2621
+ UserId: string | undefined;
2622
+ /**
2623
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2624
+ * @public
2625
+ */
2626
+ InstanceId: string | undefined;
2627
+ }
2628
+ /**
2629
+ * @public
2630
+ */
2631
+ export interface UpdateUserSecurityProfilesRequest {
2632
+ /**
2633
+ * <p>The identifiers of the security profiles for the user.</p>
2634
+ * @public
2635
+ */
2636
+ SecurityProfileIds: string[] | undefined;
2637
+ /**
2638
+ * <p>The identifier of the user account.</p>
2639
+ * @public
2640
+ */
2641
+ UserId: string | undefined;
2642
+ /**
2643
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2644
+ * @public
2645
+ */
2646
+ InstanceId: string | undefined;
2647
+ }
2648
+ /**
2649
+ * @public
2650
+ */
2651
+ export interface UpdateViewContentRequest {
2652
+ /**
2653
+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the
2654
+ * instance.</p>
2655
+ * @public
2656
+ */
2657
+ InstanceId: string | undefined;
2658
+ /**
2659
+ * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
2660
+ * @public
2661
+ */
2662
+ ViewId: string | undefined;
2663
+ /**
2664
+ * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The <code>PUBLISHED</code>
2665
+ * status will initiate validation on the content.</p>
2666
+ * @public
2667
+ */
2668
+ Status: ViewStatus | undefined;
2669
+ /**
2670
+ * <p>View content containing all content necessary to render a view except for runtime input data and the runtime
2671
+ * input schema, which is auto-generated by this operation.</p>
2672
+ * <p>The total uncompressed content has a maximum file size of 400kB.</p>
2673
+ * @public
2674
+ */
2675
+ Content: ViewInputContent | undefined;
2676
+ }
2677
+ /**
2678
+ * @public
2679
+ */
2680
+ export interface UpdateViewContentResponse {
2681
+ /**
2682
+ * <p>A view resource object. Contains metadata and content necessary to render the view.</p>
2683
+ * @public
2684
+ */
2685
+ View?: View | undefined;
2686
+ }
2687
+ /**
2688
+ * @public
2689
+ */
2690
+ export interface UpdateViewMetadataRequest {
2691
+ /**
2692
+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the
2693
+ * instance.</p>
2694
+ * @public
2695
+ */
2696
+ InstanceId: string | undefined;
2697
+ /**
2698
+ * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
2699
+ * @public
2700
+ */
2701
+ ViewId: string | undefined;
2702
+ /**
2703
+ * <p>The name of the view.</p>
2704
+ * @public
2705
+ */
2706
+ Name?: string | undefined;
2707
+ /**
2708
+ * <p>The description of the view.</p>
2709
+ * @public
2710
+ */
2711
+ Description?: string | undefined;
2712
+ }
2713
+ /**
2714
+ * @public
2715
+ */
2716
+ export interface UpdateViewMetadataResponse {
2717
+ }
2718
+ /**
2719
+ * @public
2720
+ */
2721
+ export interface UpdateWorkspaceMetadataRequest {
2722
+ /**
2723
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2724
+ * @public
2725
+ */
2726
+ InstanceId: string | undefined;
2727
+ /**
2728
+ * <p>The identifier of the workspace.</p>
2729
+ * @public
2730
+ */
2731
+ WorkspaceId: string | undefined;
2732
+ /**
2733
+ * <p>The name of the workspace.</p>
2734
+ * @public
2735
+ */
2736
+ Name?: string | undefined;
2737
+ /**
2738
+ * <p>The description of the workspace.</p>
2739
+ * @public
2740
+ */
2741
+ Description?: string | undefined;
2742
+ /**
2743
+ * <p>The title displayed for the workspace.</p>
2744
+ * @public
2745
+ */
2746
+ Title?: string | undefined;
2747
+ }
2748
+ /**
2749
+ * @public
2750
+ */
2751
+ export interface UpdateWorkspaceMetadataResponse {
2752
+ }
2753
+ /**
2754
+ * @public
2755
+ */
2756
+ export interface UpdateWorkspacePageRequest {
2757
+ /**
2758
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2759
+ * @public
2760
+ */
2761
+ InstanceId: string | undefined;
2762
+ /**
2763
+ * <p>The identifier of the workspace.</p>
2764
+ * @public
2765
+ */
2766
+ WorkspaceId: string | undefined;
2767
+ /**
2768
+ * <p>The current page identifier.</p>
2769
+ * @public
2770
+ */
2771
+ Page: string | undefined;
2772
+ /**
2773
+ * <p>The new page identifier, if changing the page name.</p>
2774
+ * @public
2775
+ */
2776
+ NewPage?: string | undefined;
2777
+ /**
2778
+ * <p>The Amazon Resource Name (ARN) of the view to associate with the page.</p>
2779
+ * @public
2780
+ */
2781
+ ResourceArn?: string | undefined;
2782
+ /**
2783
+ * <p>The URL-friendly identifier for the page.</p>
2784
+ * @public
2785
+ */
2786
+ Slug?: string | undefined;
2787
+ /**
2788
+ * <p>A JSON string containing input parameters for the view.</p>
2789
+ * @public
2790
+ */
2791
+ InputData?: string | undefined;
2792
+ }
2793
+ /**
2794
+ * @public
2795
+ */
2796
+ export interface UpdateWorkspacePageResponse {
2797
+ }
2798
+ /**
2799
+ * @public
2800
+ */
2801
+ export interface UpdateWorkspaceThemeRequest {
2802
+ /**
2803
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2804
+ * @public
2805
+ */
2806
+ InstanceId: string | undefined;
2807
+ /**
2808
+ * <p>The identifier of the workspace.</p>
2809
+ * @public
2810
+ */
2811
+ WorkspaceId: string | undefined;
2812
+ /**
2813
+ * <p>The theme configuration, including color schemes and visual styles.</p>
2814
+ * @public
2815
+ */
2816
+ Theme?: WorkspaceTheme | undefined;
2817
+ }
2818
+ /**
2819
+ * @public
2820
+ */
2821
+ export interface UpdateWorkspaceThemeResponse {
2822
+ }
2823
+ /**
2824
+ * @public
2825
+ */
2826
+ export interface UpdateWorkspaceVisibilityRequest {
2827
+ /**
2828
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
2829
+ * @public
2830
+ */
2831
+ InstanceId: string | undefined;
2832
+ /**
2833
+ * <p>The identifier of the workspace.</p>
2834
+ * @public
2835
+ */
2836
+ WorkspaceId: string | undefined;
2837
+ /**
2838
+ * <p>The visibility setting for the workspace. Valid values are: <code>ALL</code> (available to all users), <code>ASSIGNED</code> (available only to assigned users and routing profiles), and <code>NONE</code> (not visible to any users).</p>
2839
+ * @public
2840
+ */
2841
+ Visibility: Visibility | undefined;
2842
+ }
2843
+ /**
2844
+ * @public
2845
+ */
2846
+ export interface UpdateWorkspaceVisibilityResponse {
2847
+ }
2848
+ /**
2849
+ * <p>A condition for item enablement.</p>
2850
+ * @public
2851
+ */
2852
+ export interface EvaluationFormItemEnablementCondition {
2853
+ /**
2854
+ * <p>Operands of the enablement condition.</p>
2855
+ * @public
2856
+ */
2857
+ Operands: EvaluationFormItemEnablementConditionOperand[] | undefined;
2858
+ /**
2859
+ * <p>The operator to be used to be applied to operands if more than one provided. </p>
2860
+ * @public
2861
+ */
2862
+ Operator?: EvaluationFormItemEnablementOperator | undefined;
2863
+ }
2864
+ /**
2865
+ * <p>An operand of the enablement condition.</p>
2866
+ * @public
2867
+ */
2868
+ export type EvaluationFormItemEnablementConditionOperand = EvaluationFormItemEnablementConditionOperand.ConditionMember | EvaluationFormItemEnablementConditionOperand.ExpressionMember | EvaluationFormItemEnablementConditionOperand.$UnknownMember;
2869
+ /**
2870
+ * @public
2871
+ */
2872
+ export declare namespace EvaluationFormItemEnablementConditionOperand {
2873
+ /**
2874
+ * <p>An expression of the enablement condition.</p>
2875
+ * @public
2876
+ */
2877
+ interface ExpressionMember {
2878
+ Expression: EvaluationFormItemEnablementExpression;
2879
+ Condition?: never;
2880
+ $unknown?: never;
2881
+ }
2882
+ /**
2883
+ * <p>A condition for item enablement.</p>
2884
+ * @public
2885
+ */
2886
+ interface ConditionMember {
2887
+ Expression?: never;
2888
+ Condition: EvaluationFormItemEnablementCondition;
2889
+ $unknown?: never;
2890
+ }
2891
+ /**
2892
+ * @public
2893
+ */
2894
+ interface $UnknownMember {
2895
+ Expression?: never;
2896
+ Condition?: never;
2897
+ $unknown: [string, any];
2898
+ }
2899
+ /**
2900
+ * @deprecated unused in schema-serde mode.
2901
+ *
2902
+ */
2903
+ interface Visitor<T> {
2904
+ Expression: (value: EvaluationFormItemEnablementExpression) => T;
2905
+ Condition: (value: EvaluationFormItemEnablementCondition) => T;
2906
+ _: (name: string, value: any) => T;
2907
+ }
2908
+ }
2909
+ /**
2910
+ * <p>The search criteria to be used to return agent statuses.</p>
2911
+ * @public
2912
+ */
2913
+ export interface AgentStatusSearchCriteria {
2914
+ /**
2915
+ * <p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>
2916
+ * @public
2917
+ */
2918
+ OrConditions?: AgentStatusSearchCriteria[] | undefined;
2919
+ /**
2920
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
2921
+ * <note>
2922
+ * <p>The currently supported values for <code>FieldName</code> are <code>name</code>, <code>description</code>,
2923
+ * <code>state</code>, <code>type</code>, <code>displayOrder</code>, and <code>resourceID</code>.</p>
2924
+ * </note>
2925
+ * @public
2926
+ */
2927
+ AndConditions?: AgentStatusSearchCriteria[] | undefined;
2928
+ /**
2929
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
2930
+ * <note>
2931
+ * <p>The currently supported values for <code>FieldName</code> are <code>name</code>, <code>description</code>,
2932
+ * <code>state</code>, <code>type</code>, <code>displayOrder</code>, and <code>resourceID</code>.</p>
2933
+ * </note>
2934
+ * @public
2935
+ */
2936
+ StringCondition?: StringCondition | undefined;
2937
+ }
2938
+ /**
2939
+ * <p>The search criteria to be used to return flow modules.</p>
2940
+ * @public
2941
+ */
2942
+ export interface ContactFlowModuleSearchCriteria {
2943
+ /**
2944
+ * <p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>
2945
+ * @public
2946
+ */
2947
+ OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
2948
+ /**
2949
+ * <p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>
2950
+ * @public
2951
+ */
2952
+ AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
2953
+ /**
2954
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
2955
+ * @public
2956
+ */
2957
+ StringCondition?: StringCondition | undefined;
2958
+ /**
2959
+ * <p>The state of the flow.</p>
2960
+ * @public
2961
+ */
2962
+ StateCondition?: ContactFlowModuleState | undefined;
2963
+ /**
2964
+ * <p>The status of the flow.</p>
2965
+ * @public
2966
+ */
2967
+ StatusCondition?: ContactFlowModuleStatus | undefined;
2968
+ }
2969
+ /**
2970
+ * <p>The search criteria to be used to return flows.</p>
2971
+ * @public
2972
+ */
2973
+ export interface ContactFlowSearchCriteria {
2974
+ /**
2975
+ * <p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>
2976
+ * @public
2977
+ */
2978
+ OrConditions?: ContactFlowSearchCriteria[] | undefined;
2979
+ /**
2980
+ * <p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>
2981
+ * @public
2982
+ */
2983
+ AndConditions?: ContactFlowSearchCriteria[] | undefined;
2984
+ /**
2985
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
2986
+ * @public
2987
+ */
2988
+ StringCondition?: StringCondition | undefined;
2989
+ /**
2990
+ * <p>The type of flow.</p>
2991
+ * @public
2992
+ */
2993
+ TypeCondition?: ContactFlowType | undefined;
2994
+ /**
2995
+ * <p>The state of the flow.</p>
2996
+ * @public
2997
+ */
2998
+ StateCondition?: ContactFlowState | undefined;
2999
+ /**
3000
+ * <p>The status of the flow.</p>
3001
+ * @public
3002
+ */
3003
+ StatusCondition?: ContactFlowStatus | undefined;
3004
+ }
3005
+ /**
3006
+ * <p>A data table search criteria.</p>
3007
+ * @public
3008
+ */
3009
+ export interface DataTableSearchCriteria {
3010
+ /**
3011
+ * <p>The criteria's or conditions.</p>
3012
+ * @public
3013
+ */
3014
+ OrConditions?: DataTableSearchCriteria[] | undefined;
3015
+ /**
3016
+ * <p>The criteria's and conditions.</p>
3017
+ * @public
3018
+ */
3019
+ AndConditions?: DataTableSearchCriteria[] | undefined;
3020
+ /**
3021
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3022
+ * @public
3023
+ */
3024
+ StringCondition?: StringCondition | undefined;
3025
+ }
3026
+ /**
3027
+ * <p>The search criteria to be used to return email addresses.</p>
3028
+ * @public
3029
+ */
3030
+ export interface EmailAddressSearchCriteria {
3031
+ /**
3032
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3033
+ * @public
3034
+ */
3035
+ OrConditions?: EmailAddressSearchCriteria[] | undefined;
3036
+ /**
3037
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3038
+ * @public
3039
+ */
3040
+ AndConditions?: EmailAddressSearchCriteria[] | undefined;
3041
+ /**
3042
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3043
+ * @public
3044
+ */
3045
+ StringCondition?: StringCondition | undefined;
3046
+ }
3047
+ /**
3048
+ * <p>An item enablement configuration.</p>
3049
+ * @public
3050
+ */
3051
+ export interface EvaluationFormItemEnablementConfiguration {
3052
+ /**
3053
+ * <p>A condition for item enablement configuration.</p>
3054
+ * @public
3055
+ */
3056
+ Condition: EvaluationFormItemEnablementCondition | undefined;
3057
+ /**
3058
+ * <p>An enablement action that if condition is satisfied. </p>
3059
+ * @public
3060
+ */
3061
+ Action: EvaluationFormItemEnablementAction | undefined;
3062
+ /**
3063
+ * <p>An enablement action that if condition is not satisfied. </p>
3064
+ * @public
3065
+ */
3066
+ DefaultAction?: EvaluationFormItemEnablementAction | undefined;
3067
+ }
3068
+ /**
3069
+ * <p>The search criteria to be used to return evaluation forms.</p>
3070
+ * @public
3071
+ */
3072
+ export interface EvaluationFormSearchCriteria {
3073
+ /**
3074
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3075
+ * @public
3076
+ */
3077
+ OrConditions?: EvaluationFormSearchCriteria[] | undefined;
3078
+ /**
3079
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3080
+ * @public
3081
+ */
3082
+ AndConditions?: EvaluationFormSearchCriteria[] | undefined;
3083
+ /**
3084
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3085
+ * @public
3086
+ */
3087
+ StringCondition?: StringCondition | undefined;
3088
+ /**
3089
+ * <p>A leaf node condition which can be used to specify a numeric condition.</p>
3090
+ * <note>
3091
+ * <p>The currently supported value for <code>FieldName</code> is <code>limit</code>.</p>
3092
+ * </note>
3093
+ * @public
3094
+ */
3095
+ NumberCondition?: NumberCondition | undefined;
3096
+ /**
3097
+ * <p>Boolean search condition.</p>
3098
+ * @public
3099
+ */
3100
+ BooleanCondition?: BooleanCondition | undefined;
3101
+ /**
3102
+ * <p>Datetime search condition.</p>
3103
+ * @public
3104
+ */
3105
+ DateTimeCondition?: DateTimeCondition | undefined;
3106
+ }
3107
+ /**
3108
+ * <p>The search criteria to be used to return evaluations.</p>
3109
+ * @public
3110
+ */
3111
+ export interface EvaluationSearchCriteria {
3112
+ /**
3113
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3114
+ * @public
3115
+ */
3116
+ OrConditions?: EvaluationSearchCriteria[] | undefined;
3117
+ /**
3118
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3119
+ * @public
3120
+ */
3121
+ AndConditions?: EvaluationSearchCriteria[] | undefined;
3122
+ /**
3123
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3124
+ * @public
3125
+ */
3126
+ StringCondition?: StringCondition | undefined;
3127
+ /**
3128
+ * <p>A leaf node condition which can be used to specify a numeric condition.</p>
3129
+ * <note>
3130
+ * <p>The currently supported value for <code>FieldName</code> is <code>limit</code>.</p>
3131
+ * </note>
3132
+ * @public
3133
+ */
3134
+ NumberCondition?: NumberCondition | undefined;
3135
+ /**
3136
+ * <p>The boolean condition search criteria for searching evaluations.</p>
3137
+ * @public
3138
+ */
3139
+ BooleanCondition?: BooleanCondition | undefined;
3140
+ /**
3141
+ * <p>The datetime condition search criteria for searching evaluations.</p>
3142
+ * @public
3143
+ */
3144
+ DateTimeCondition?: DateTimeCondition | undefined;
3145
+ /**
3146
+ * <p>The decimal condition search criteria for searching evaluations.</p>
3147
+ * @public
3148
+ */
3149
+ DecimalCondition?: DecimalCondition | undefined;
3150
+ }
3151
+ /**
3152
+ * <p>A tagged union to specify expression for a routing step.</p>
3153
+ * @public
3154
+ */
3155
+ export interface Expression {
3156
+ /**
3157
+ * <p>An object to specify the predefined attribute condition.</p>
3158
+ * @public
3159
+ */
3160
+ AttributeCondition?: AttributeCondition | undefined;
3161
+ /**
3162
+ * <p>List of routing expressions which will be AND-ed together.</p>
3163
+ * @public
3164
+ */
3165
+ AndExpression?: Expression[] | undefined;
3166
+ /**
3167
+ * <p>List of routing expressions which will be OR-ed together.</p>
3168
+ * @public
3169
+ */
3170
+ OrExpression?: Expression[] | undefined;
3171
+ /**
3172
+ * <p>An object to specify the predefined attribute condition.</p>
3173
+ * @public
3174
+ */
3175
+ NotAttributeCondition?: AttributeCondition | undefined;
3176
+ }
3177
+ /**
3178
+ * <p>The search criteria to be used to return hours of operations overrides.</p>
3179
+ * @public
3180
+ */
3181
+ export interface HoursOfOperationOverrideSearchCriteria {
3182
+ /**
3183
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3184
+ * @public
3185
+ */
3186
+ OrConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
3187
+ /**
3188
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3189
+ * @public
3190
+ */
3191
+ AndConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
3192
+ /**
3193
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3194
+ * @public
3195
+ */
3196
+ StringCondition?: StringCondition | undefined;
3197
+ /**
3198
+ * <p>A leaf node condition which can be used to specify a date condition.</p>
3199
+ * @public
3200
+ */
3201
+ DateCondition?: DateCondition | undefined;
3202
+ }
3203
+ /**
3204
+ * <p>The search criteria to be used to return hours of operations.</p>
3205
+ * @public
3206
+ */
3207
+ export interface HoursOfOperationSearchCriteria {
3208
+ /**
3209
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3210
+ * @public
3211
+ */
3212
+ OrConditions?: HoursOfOperationSearchCriteria[] | undefined;
3213
+ /**
3214
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3215
+ * @public
3216
+ */
3217
+ AndConditions?: HoursOfOperationSearchCriteria[] | undefined;
3218
+ /**
3219
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3220
+ * <note>
3221
+ * <p>The currently supported values for <code>FieldName</code> are <code>name</code>, <code>description</code>,
3222
+ * <code>timezone</code>, and <code>resourceID</code>.</p>
3223
+ * </note>
3224
+ * @public
3225
+ */
3226
+ StringCondition?: StringCondition | undefined;
3227
+ }
3228
+ /**
3229
+ * <p>The search criteria to be used to return predefined attributes.</p>
3230
+ * @public
3231
+ */
3232
+ export interface PredefinedAttributeSearchCriteria {
3233
+ /**
3234
+ * <p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>
3235
+ * @public
3236
+ */
3237
+ OrConditions?: PredefinedAttributeSearchCriteria[] | undefined;
3238
+ /**
3239
+ * <p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>
3240
+ * @public
3241
+ */
3242
+ AndConditions?: PredefinedAttributeSearchCriteria[] | undefined;
3243
+ /**
3244
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3245
+ * @public
3246
+ */
3247
+ StringCondition?: StringCondition | undefined;
3248
+ }
3249
+ /**
3250
+ * <p>The search criteria to be used to return prompts.</p>
3251
+ * @public
3252
+ */
3253
+ export interface PromptSearchCriteria {
3254
+ /**
3255
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3256
+ * @public
3257
+ */
3258
+ OrConditions?: PromptSearchCriteria[] | undefined;
3259
+ /**
3260
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3261
+ * @public
3262
+ */
3263
+ AndConditions?: PromptSearchCriteria[] | undefined;
3264
+ /**
3265
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3266
+ * <note>
3267
+ * <p>The currently supported values for <code>FieldName</code> are <code>name</code>, <code>description</code>, and
3268
+ * <code>resourceID</code>.</p>
3269
+ * </note>
3270
+ * @public
3271
+ */
3272
+ StringCondition?: StringCondition | undefined;
3273
+ }
3274
+ /**
3275
+ * <p>The search criteria to be used to return queues.</p>
3276
+ * <note>
3277
+ * <p>The <code>name</code> and <code>description</code> fields support "contains" queries with
3278
+ * a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths
3279
+ * outside of this range will throw invalid results. </p>
3280
+ * </note>
3281
+ * @public
3282
+ */
3283
+ export interface QueueSearchCriteria {
3284
+ /**
3285
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3286
+ * @public
3287
+ */
3288
+ OrConditions?: QueueSearchCriteria[] | undefined;
3289
+ /**
3290
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3291
+ * @public
3292
+ */
3293
+ AndConditions?: QueueSearchCriteria[] | undefined;
3294
+ /**
3295
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3296
+ * <note>
3297
+ * <p>The currently supported values for <code>FieldName</code> are <code>name</code>, <code>description</code>, and
3298
+ * <code>resourceID</code>.</p>
3299
+ * </note>
3300
+ * @public
3301
+ */
3302
+ StringCondition?: StringCondition | undefined;
3303
+ /**
3304
+ * <p>The type of queue.</p>
3305
+ * @public
3306
+ */
3307
+ QueueTypeCondition?: SearchableQueueType | undefined;
3308
+ }
3309
+ /**
3310
+ * <p>The search criteria to be used to return quick connects.</p>
3311
+ * @public
3312
+ */
3313
+ export interface QuickConnectSearchCriteria {
3314
+ /**
3315
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3316
+ * @public
3317
+ */
3318
+ OrConditions?: QuickConnectSearchCriteria[] | undefined;
3319
+ /**
3320
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3321
+ * @public
3322
+ */
3323
+ AndConditions?: QuickConnectSearchCriteria[] | undefined;
3324
+ /**
3325
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3326
+ * <note>
3327
+ * <p>The currently supported values for <code>FieldName</code> are <code>name</code>, <code>description</code>, and
3328
+ * <code>resourceID</code>.</p>
3329
+ * </note>
3330
+ * @public
3331
+ */
3332
+ StringCondition?: StringCondition | undefined;
3333
+ }
3334
+ /**
3335
+ * <p>The search criteria to be used to return routing profiles.</p>
3336
+ * <note>
3337
+ * <p>The <code>name</code> and <code>description</code> fields support "contains" queries with
3338
+ * a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths
3339
+ * outside of this range will throw invalid results. </p>
3340
+ * </note>
3341
+ * @public
3342
+ */
3343
+ export interface RoutingProfileSearchCriteria {
3344
+ /**
3345
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3346
+ * @public
3347
+ */
3348
+ OrConditions?: RoutingProfileSearchCriteria[] | undefined;
3349
+ /**
3350
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3351
+ * @public
3352
+ */
3353
+ AndConditions?: RoutingProfileSearchCriteria[] | undefined;
3354
+ /**
3355
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3356
+ * <note>
3357
+ * <p>The currently supported values for <code>FieldName</code> are <code>associatedQueueIds</code>,
3358
+ * <code>name</code>, <code>description</code>, and <code>resourceID</code>.</p>
3359
+ * </note>
3360
+ * @public
3361
+ */
3362
+ StringCondition?: StringCondition | undefined;
3363
+ }
3364
+ /**
3365
+ * <p>The search criteria to be used to return security profiles.</p>
3366
+ * <note>
3367
+ * <p>The <code>name</code> field support "contains" queries with a minimum of 2 characters and maximum of 25
3368
+ * characters. Any queries with character lengths outside of this range will throw invalid
3369
+ * results.</p>
3370
+ * </note>
3371
+ * @public
3372
+ */
3373
+ export interface SecurityProfileSearchCriteria {
3374
+ /**
3375
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3376
+ * @public
3377
+ */
3378
+ OrConditions?: SecurityProfileSearchCriteria[] | undefined;
3379
+ /**
3380
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3381
+ * @public
3382
+ */
3383
+ AndConditions?: SecurityProfileSearchCriteria[] | undefined;
3384
+ /**
3385
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3386
+ * @public
3387
+ */
3388
+ StringCondition?: StringCondition | undefined;
3389
+ }
3390
+ /**
3391
+ * <p>A value for a segment attribute. This is structured as a map where the key is <code>valueString</code> and the
3392
+ * value is a string.</p>
3393
+ * @public
3394
+ */
3395
+ export interface SegmentAttributeValue {
3396
+ /**
3397
+ * <p>The value of a segment attribute.</p>
3398
+ * @public
3399
+ */
3400
+ ValueString?: string | undefined;
3401
+ /**
3402
+ * <p>The value of a segment attribute.</p>
3403
+ * @public
3404
+ */
3405
+ ValueMap?: Record<string, SegmentAttributeValue> | undefined;
3406
+ /**
3407
+ * <p>The value of a segment attribute.</p>
3408
+ * @public
3409
+ */
3410
+ ValueInteger?: number | undefined;
3411
+ /**
3412
+ * <p>The value of a segment attribute. This is only supported for system-defined attributes, not for user-defined
3413
+ * attributes.</p>
3414
+ * @public
3415
+ */
3416
+ ValueList?: SegmentAttributeValue[] | undefined;
3417
+ /**
3418
+ * <p>The value of a segment attribute that has to be a valid ARN. This is only supported for system-defined
3419
+ * attributes, not for user-defined attributes.</p>
3420
+ * @public
3421
+ */
3422
+ ValueArn?: string | undefined;
3423
+ }
3424
+ /**
3425
+ * <p>The search criteria to be used to return userHierarchyGroup.</p>
3426
+ * @public
3427
+ */
3428
+ export interface UserHierarchyGroupSearchCriteria {
3429
+ /**
3430
+ * <p>A list of conditions which would be applied together with an OR condition.</p>
3431
+ * @public
3432
+ */
3433
+ OrConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
3434
+ /**
3435
+ * <p>A list of conditions which would be applied together with an AND condition.</p>
3436
+ * @public
3437
+ */
3438
+ AndConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
3439
+ /**
3440
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3441
+ * <note>
3442
+ * <p>The currently supported values for <code>FieldName</code> are <code>name</code>, <code>parentId</code>,
3443
+ * <code>levelId</code>, and <code>resourceID</code>.</p>
3444
+ * </note>
3445
+ * @public
3446
+ */
3447
+ StringCondition?: StringCondition | undefined;
3448
+ }
3449
+ /**
3450
+ * <p>The search criteria to be used to return users.</p>
3451
+ * <note>
3452
+ * <p>The <code>name</code> and <code>description</code> fields support "contains" queries with
3453
+ * a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths
3454
+ * outside of this range will throw invalid results. </p>
3455
+ * </note>
3456
+ * @public
3457
+ */
3458
+ export interface UserSearchCriteria {
3459
+ /**
3460
+ * <p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>
3461
+ * @public
3462
+ */
3463
+ OrConditions?: UserSearchCriteria[] | undefined;
3464
+ /**
3465
+ * <p>A list of conditions which would be applied together with an <code>AND</code> condition. </p>
3466
+ * @public
3467
+ */
3468
+ AndConditions?: UserSearchCriteria[] | undefined;
3469
+ /**
3470
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3471
+ * <p>The currently supported values for <code>FieldName</code> are <code>Username</code>, <code>FirstName</code>,
3472
+ * <code>LastName</code>, <code>RoutingProfileId</code>, <code>SecurityProfileId</code>,
3473
+ * <code>resourceId</code>.</p>
3474
+ * @public
3475
+ */
3476
+ StringCondition?: StringCondition | undefined;
3477
+ /**
3478
+ * <p>A leaf node condition which can be used to specify a List condition to search users with attributes included in
3479
+ * Lists like Proficiencies.</p>
3480
+ * @public
3481
+ */
3482
+ ListCondition?: ListCondition | undefined;
3483
+ /**
3484
+ * <p>A leaf node condition which can be used to specify a hierarchy group condition.</p>
3485
+ * @public
3486
+ */
3487
+ HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
3488
+ }
3489
+ /**
3490
+ * <p>Defines the search criteria for filtering views.</p>
3491
+ * @public
3492
+ */
3493
+ export interface ViewSearchCriteria {
3494
+ /**
3495
+ * <p>A list of conditions to be met, where at least one condition must be satisfied.</p>
3496
+ * @public
3497
+ */
3498
+ OrConditions?: ViewSearchCriteria[] | undefined;
3499
+ /**
3500
+ * <p>A list of conditions that must all be satisfied.</p>
3501
+ * @public
3502
+ */
3503
+ AndConditions?: ViewSearchCriteria[] | undefined;
3504
+ /**
3505
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3506
+ * @public
3507
+ */
3508
+ StringCondition?: StringCondition | undefined;
3509
+ /**
3510
+ * <p>A condition that filters views by their type.</p>
3511
+ * @public
3512
+ */
3513
+ ViewTypeCondition?: ViewType | undefined;
3514
+ /**
3515
+ * <p>A condition that filters views by their status.</p>
3516
+ * @public
3517
+ */
3518
+ ViewStatusCondition?: ViewStatus | undefined;
3519
+ }
3520
+ /**
3521
+ * <p>Defines the search criteria for filtering workspace associations.</p>
3522
+ * @public
3523
+ */
3524
+ export interface WorkspaceAssociationSearchCriteria {
3525
+ /**
3526
+ * <p>A list of conditions to be met, where at least one condition must be satisfied.</p>
3527
+ * @public
3528
+ */
3529
+ OrConditions?: WorkspaceAssociationSearchCriteria[] | undefined;
3530
+ /**
3531
+ * <p>A list of conditions that must all be satisfied.</p>
3532
+ * @public
3533
+ */
3534
+ AndConditions?: WorkspaceAssociationSearchCriteria[] | undefined;
3535
+ /**
3536
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3537
+ * @public
3538
+ */
3539
+ StringCondition?: StringCondition | undefined;
3540
+ }
3541
+ /**
3542
+ * <p>Defines the search criteria for filtering workspaces.</p>
3543
+ * @public
3544
+ */
3545
+ export interface WorkspaceSearchCriteria {
3546
+ /**
3547
+ * <p>A list of conditions to be met, where at least one condition must be satisfied.</p>
3548
+ * @public
3549
+ */
3550
+ OrConditions?: WorkspaceSearchCriteria[] | undefined;
3551
+ /**
3552
+ * <p>A list of conditions that must all be satisfied.</p>
3553
+ * @public
3554
+ */
3555
+ AndConditions?: WorkspaceSearchCriteria[] | undefined;
3556
+ /**
3557
+ * <p>A leaf node condition which can be used to specify a string condition.</p>
3558
+ * @public
3559
+ */
3560
+ StringCondition?: StringCondition | undefined;
3561
+ }
3562
+ /**
3563
+ * <p>Information about a question from an evaluation form.</p>
3564
+ * @public
3565
+ */
3566
+ export interface EvaluationFormQuestion {
3567
+ /**
3568
+ * <p>The title of the question.</p>
3569
+ * @public
3570
+ */
3571
+ Title: string | undefined;
3572
+ /**
3573
+ * <p>The instructions of the section.</p>
3574
+ * @public
3575
+ */
3576
+ Instructions?: string | undefined;
3577
+ /**
3578
+ * <p>The identifier of the question. An identifier must be unique within the evaluation form.</p>
3579
+ * @public
3580
+ */
3581
+ RefId: string | undefined;
3582
+ /**
3583
+ * <p>The flag to enable not applicable answers to the question.</p>
3584
+ * @public
3585
+ */
3586
+ NotApplicableEnabled?: boolean | undefined;
3587
+ /**
3588
+ * <p>The type of the question.</p>
3589
+ * @public
3590
+ */
3591
+ QuestionType: EvaluationFormQuestionType | undefined;
3592
+ /**
3593
+ * <p>The properties of the type of question. Text questions do not have to define question type properties.</p>
3594
+ * @public
3595
+ */
3596
+ QuestionTypeProperties?: EvaluationFormQuestionTypeProperties | undefined;
3597
+ /**
3598
+ * <p>A question conditional enablement.</p>
3599
+ * @public
3600
+ */
3601
+ Enablement?: EvaluationFormItemEnablementConfiguration | undefined;
3602
+ /**
3603
+ * <p>The scoring weight of the section.</p>
3604
+ * @public
3605
+ */
3606
+ Weight?: number | undefined;
3607
+ }
3608
+ /**
3609
+ * <p>Step defines the list of agents to be routed or route based on the agent requirements such as ProficiencyLevel,
3610
+ * Name, or Value.</p>
3611
+ * @public
3612
+ */
3613
+ export interface RoutingCriteriaInputStep {
3614
+ /**
3615
+ * <p>An object to specify the expiration of a routing step.</p>
3616
+ * @public
3617
+ */
3618
+ Expiry?: RoutingCriteriaInputStepExpiry | undefined;
3619
+ /**
3620
+ * <p>A tagged union to specify expression for a routing step.</p>
3621
+ * @public
3622
+ */
3623
+ Expression?: Expression | undefined;
3624
+ }
5
3625
  /**
6
3626
  * @public
7
3627
  */
8
3628
  export interface SearchAgentStatusesRequest {
9
3629
  /**
10
- * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
11
- * the instance.</p>
3630
+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the
3631
+ * instance.</p>
12
3632
  * @public
13
3633
  */
14
3634
  InstanceId: string | undefined;
15
3635
  /**
16
- * <p>The token for the next set of results. Use the value returned in the previous response in
17
- * the next request to retrieve the next set of results.</p>
3636
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
3637
+ * retrieve the next set of results.</p>
18
3638
  * @public
19
3639
  */
20
3640
  NextToken?: string | undefined;
@@ -70,14 +3690,14 @@ export interface SearchContactEvaluationsRequest {
70
3690
  */
71
3691
  export interface SearchContactFlowModulesRequest {
72
3692
  /**
73
- * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the
74
- * Amazon Resource Name (ARN) of the instance.</p>
3693
+ * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name
3694
+ * (ARN) of the instance.</p>
75
3695
  * @public
76
3696
  */
77
3697
  InstanceId: string | undefined;
78
3698
  /**
79
- * <p>The token for the next set of results. Use the value returned in the previous response in
80
- * the next request to retrieve the next set of results.</p>
3699
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
3700
+ * retrieve the next set of results.</p>
81
3701
  * @public
82
3702
  */
83
3703
  NextToken?: string | undefined;
@@ -94,9 +3714,9 @@ export interface SearchContactFlowModulesRequest {
94
3714
  /**
95
3715
  * <p>The search criteria to be used to return flow modules.</p>
96
3716
  * <note>
97
- * <p>The <code>name</code> and <code>description</code> fields support "contains" queries with a
98
- * minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths
99
- * outside of this range will result in invalid results.</p>
3717
+ * <p>The <code>name</code> and <code>description</code> fields support "contains" queries with a minimum of 2
3718
+ * characters and a maximum of 25 characters. Any queries with character lengths outside of this range will result in
3719
+ * invalid results.</p>
100
3720
  * </note>
101
3721
  * @public
102
3722
  */
@@ -107,14 +3727,14 @@ export interface SearchContactFlowModulesRequest {
107
3727
  */
108
3728
  export interface SearchContactFlowsRequest {
109
3729
  /**
110
- * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the
111
- * Amazon Resource Name (ARN) of the instance.</p>
3730
+ * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name
3731
+ * (ARN) of the instance.</p>
112
3732
  * @public
113
3733
  */
114
3734
  InstanceId: string | undefined;
115
3735
  /**
116
- * <p>The token for the next set of results. Use the value returned in the previous response in
117
- * the next request to retrieve the next set of results.</p>
3736
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
3737
+ * retrieve the next set of results.</p>
118
3738
  * @public
119
3739
  */
120
3740
  NextToken?: string | undefined;
@@ -131,14 +3751,44 @@ export interface SearchContactFlowsRequest {
131
3751
  /**
132
3752
  * <p>The search criteria to be used to return flows.</p>
133
3753
  * <note>
134
- * <p>The <code>name</code> and <code>description</code> fields support "contains" queries with a
135
- * minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths
136
- * outside of this range will result in invalid results.</p>
3754
+ * <p>The <code>name</code> and <code>description</code> fields support "contains" queries with a minimum of 2
3755
+ * characters and a maximum of 25 characters. Any queries with character lengths outside of this range will result in
3756
+ * invalid results.</p>
137
3757
  * </note>
138
3758
  * @public
139
3759
  */
140
3760
  SearchCriteria?: ContactFlowSearchCriteria | undefined;
141
3761
  }
3762
+ /**
3763
+ * @public
3764
+ */
3765
+ export interface SearchDataTablesRequest {
3766
+ /**
3767
+ * <p>The unique identifier for the Amazon Connect instance to search within.</p>
3768
+ * @public
3769
+ */
3770
+ InstanceId: string | undefined;
3771
+ /**
3772
+ * <p>Specify the pagination token from a previous request to retrieve the next page of results.</p>
3773
+ * @public
3774
+ */
3775
+ NextToken?: string | undefined;
3776
+ /**
3777
+ * <p>The maximum number of data tables to return in one page of results.</p>
3778
+ * @public
3779
+ */
3780
+ MaxResults?: number | undefined;
3781
+ /**
3782
+ * <p>Optional filters to apply to the search results, such as tag-based filtering for attribute-based access control.</p>
3783
+ * @public
3784
+ */
3785
+ SearchFilter?: DataTableSearchFilter | undefined;
3786
+ /**
3787
+ * <p>Search criteria including string conditions for matching table names, descriptions, or resource IDs. Supports STARTS_WITH, CONTAINS, and EXACT comparison types.</p>
3788
+ * @public
3789
+ */
3790
+ SearchCriteria?: DataTableSearchCriteria | undefined;
3791
+ }
142
3792
  /**
143
3793
  * @public
144
3794
  */
@@ -211,8 +3861,8 @@ export interface SearchHoursOfOperationOverridesRequest {
211
3861
  */
212
3862
  InstanceId: string | undefined;
213
3863
  /**
214
- * <p>The token for the next set of results. Use the value returned in the previous response in
215
- * the next request to retrieve the next set of results. </p>
3864
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
3865
+ * retrieve the next set of results. </p>
216
3866
  * @public
217
3867
  */
218
3868
  NextToken?: string | undefined;
@@ -268,14 +3918,14 @@ export interface SearchHoursOfOperationsRequest {
268
3918
  */
269
3919
  export interface SearchPredefinedAttributesRequest {
270
3920
  /**
271
- * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
272
- * Name (ARN) of the instance.</p>
3921
+ * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the
3922
+ * instance.</p>
273
3923
  * @public
274
3924
  */
275
3925
  InstanceId: string | undefined;
276
3926
  /**
277
- * <p>The token for the next set of results. Use the value returned in the previous response in
278
- * the next request to retrieve the next set of results.</p>
3927
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
3928
+ * retrieve the next set of results.</p>
279
3929
  * @public
280
3930
  */
281
3931
  NextToken?: string | undefined;
@@ -447,9 +4097,8 @@ export interface SearchSecurityProfilesRequest {
447
4097
  /**
448
4098
  * <p>The search criteria to be used to return security profiles. </p>
449
4099
  * <note>
450
- * <p>The <code>name</code> field support "contains" queries with a minimum of 2 characters and
451
- * maximum of 25 characters. Any queries with character lengths outside of this range will throw
452
- * invalid results.</p>
4100
+ * <p>The <code>name</code> field support "contains" queries with a minimum of 2 characters and maximum of 25
4101
+ * characters. Any queries with character lengths outside of this range will throw invalid results.</p>
453
4102
  * </note>
454
4103
  * <note>
455
4104
  * <p>The currently supported value for <code>FieldName</code>: <code>name</code>
@@ -469,14 +4118,14 @@ export interface SearchSecurityProfilesRequest {
469
4118
  */
470
4119
  export interface SearchUserHierarchyGroupsRequest {
471
4120
  /**
472
- * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
473
- * the instance.</p>
4121
+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the
4122
+ * instance.</p>
474
4123
  * @public
475
4124
  */
476
4125
  InstanceId: string | undefined;
477
4126
  /**
478
- * <p>The token for the next set of results. Use the value returned in the previous response in
479
- * the next request to retrieve the next set of results.</p>
4127
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
4128
+ * retrieve the next set of results.</p>
480
4129
  * @public
481
4130
  */
482
4131
  NextToken?: string | undefined;
@@ -532,6 +4181,96 @@ export interface SearchUsersRequest {
532
4181
  */
533
4182
  SearchCriteria?: UserSearchCriteria | undefined;
534
4183
  }
4184
+ /**
4185
+ * @public
4186
+ */
4187
+ export interface SearchViewsRequest {
4188
+ /**
4189
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
4190
+ * @public
4191
+ */
4192
+ InstanceId: string | undefined;
4193
+ /**
4194
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.</p>
4195
+ * @public
4196
+ */
4197
+ NextToken?: string | undefined;
4198
+ /**
4199
+ * <p>The maximum number of results to return per page.</p>
4200
+ * @public
4201
+ */
4202
+ MaxResults?: number | undefined;
4203
+ /**
4204
+ * <p>Filters to apply to the search, such as tag-based filters.</p>
4205
+ * @public
4206
+ */
4207
+ SearchFilter?: ViewSearchFilter | undefined;
4208
+ /**
4209
+ * <p>The search criteria, including field names and comparison types.</p>
4210
+ * @public
4211
+ */
4212
+ SearchCriteria?: ViewSearchCriteria | undefined;
4213
+ }
4214
+ /**
4215
+ * @public
4216
+ */
4217
+ export interface SearchWorkspaceAssociationsRequest {
4218
+ /**
4219
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
4220
+ * @public
4221
+ */
4222
+ InstanceId: string | undefined;
4223
+ /**
4224
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.</p>
4225
+ * @public
4226
+ */
4227
+ NextToken?: string | undefined;
4228
+ /**
4229
+ * <p>The maximum number of results to return per page.</p>
4230
+ * @public
4231
+ */
4232
+ MaxResults?: number | undefined;
4233
+ /**
4234
+ * <p>Filters to apply to the search, such as tag-based filters.</p>
4235
+ * @public
4236
+ */
4237
+ SearchFilter?: WorkspaceAssociationSearchFilter | undefined;
4238
+ /**
4239
+ * <p>The search criteria, including workspace ID, resource ID, or resource type.</p>
4240
+ * @public
4241
+ */
4242
+ SearchCriteria?: WorkspaceAssociationSearchCriteria | undefined;
4243
+ }
4244
+ /**
4245
+ * @public
4246
+ */
4247
+ export interface SearchWorkspacesRequest {
4248
+ /**
4249
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
4250
+ * @public
4251
+ */
4252
+ InstanceId: string | undefined;
4253
+ /**
4254
+ * <p>The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.</p>
4255
+ * @public
4256
+ */
4257
+ NextToken?: string | undefined;
4258
+ /**
4259
+ * <p>The maximum number of results to return per page.</p>
4260
+ * @public
4261
+ */
4262
+ MaxResults?: number | undefined;
4263
+ /**
4264
+ * <p>Filters to apply to the search, such as tag-based filters.</p>
4265
+ * @public
4266
+ */
4267
+ SearchFilter?: WorkspaceSearchFilter | undefined;
4268
+ /**
4269
+ * <p>The search criteria, including field names and comparison types.</p>
4270
+ * @public
4271
+ */
4272
+ SearchCriteria?: WorkspaceSearchCriteria | undefined;
4273
+ }
535
4274
  /**
536
4275
  * <p>Step signifies the criteria to be used for routing to an agent</p>
537
4276
  * @public
@@ -554,9 +4293,9 @@ export interface Step {
554
4293
  Status?: RoutingCriteriaStepStatus | undefined;
555
4294
  }
556
4295
  /**
557
- * <p>The value of a segment attribute. This is structured as a map with a single key-value pair.
558
- * The key 'valueString' indicates that the attribute type is a string, and its corresponding value
559
- * is the actual string value of the segment attribute.</p>
4296
+ * <p>The value of a segment attribute. This is structured as a map with a single key-value pair. The key
4297
+ * 'valueString' indicates that the attribute type is a string, and its corresponding value is the actual string value
4298
+ * of the segment attribute.</p>
560
4299
  * @public
561
4300
  */
562
4301
  export interface ContactSearchSummarySegmentAttributeValue {
@@ -594,24 +4333,24 @@ export interface CreateContactRequest {
594
4333
  */
595
4334
  RelatedContactId?: string | undefined;
596
4335
  /**
597
- * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
598
- * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
599
- * can include only alphanumeric, dash, and underscore characters.</p>
4336
+ * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and
4337
+ * can be accessed in flows just like any other contact attributes.</p>
4338
+ * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
4339
+ * alphanumeric, dash, and underscore characters.</p>
600
4340
  * @public
601
4341
  */
602
4342
  Attributes?: Record<string, string> | undefined;
603
4343
  /**
604
- * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have
605
- * the following reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> |
606
- * <code>STRING</code> | <code>DATE</code> | <code>EMAIL</code> | <code>ATTACHMENT</code>.</p>
4344
+ * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following
4345
+ * reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> | <code>STRING</code> |
4346
+ * <code>DATE</code> | <code>EMAIL</code> | <code>ATTACHMENT</code>.</p>
607
4347
  * @public
608
4348
  */
609
4349
  References?: Record<string, Reference> | undefined;
610
4350
  /**
611
4351
  * <p>The channel for the contact.</p>
612
4352
  * <important>
613
- * <p>The CHAT channel is not supported. The following information is incorrect. We're working to
614
- * correct it.</p>
4353
+ * <p>The CHAT channel is not supported. The following information is incorrect. We're working to correct it.</p>
615
4354
  * </important>
616
4355
  * @public
617
4356
  */
@@ -634,8 +4373,7 @@ export interface CreateContactRequest {
634
4373
  * </p>
635
4374
  * </li>
636
4375
  * </ul>
637
- * <p>The other channels listed below are incorrect. We're working to correct this
638
- * information.</p>
4376
+ * <p>The other channels listed below are incorrect. We're working to correct this information.</p>
639
4377
  * </important>
640
4378
  * @public
641
4379
  */
@@ -648,15 +4386,15 @@ export interface CreateContactRequest {
648
4386
  /**
649
4387
  * <p>User details for the contact</p>
650
4388
  * <important>
651
- * <p>UserInfo is required when creating an EMAIL contact with <code>OUTBOUND</code> and
652
- * <code>AGENT_REPLY</code> contact initiation methods.</p>
4389
+ * <p>UserInfo is required when creating an EMAIL contact with <code>OUTBOUND</code> and <code>AGENT_REPLY</code>
4390
+ * contact initiation methods.</p>
653
4391
  * </important>
654
4392
  * @public
655
4393
  */
656
4394
  UserInfo?: UserInfo | undefined;
657
4395
  /**
658
- * <p>Initial state of the contact when it's created. Only TASK channel contacts can be initiated
659
- * with <code>COMPLETED</code> state.</p>
4396
+ * <p>Initial state of the contact when it's created. Only TASK channel contacts can be initiated with
4397
+ * <code>COMPLETED</code> state.</p>
660
4398
  * @public
661
4399
  */
662
4400
  InitiateAs?: InitiateAs | undefined;
@@ -671,25 +4409,22 @@ export interface CreateContactRequest {
671
4409
  */
672
4410
  Description?: string | undefined;
673
4411
  /**
674
- * <p>A set of system defined key-value pairs stored on individual contact segments (unique
675
- * contact ID) using an attribute map. The attributes are standard Amazon Connect attributes.
676
- * They can be accessed in flows.</p>
4412
+ * <p>A set of system defined key-value pairs stored on individual contact segments (unique contact ID) using an
4413
+ * attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.</p>
677
4414
  * <p>Attribute keys can include only alphanumeric, -, and _.</p>
678
4415
  * <p>This field can be used to set Segment Contact Expiry as a duration in minutes.</p>
679
4416
  * <note>
680
- * <p>To set contact expiry, a ValueMap must be specified containing the integer number of
681
- * minutes the contact will be active for before expiring, with <code>SegmentAttributes</code> like
682
- * \{ <code> "connect:ContactExpiry": \{"ValueMap" : \{ "ExpiryDuration": \{ "ValueInteger":
683
- * 135\}\}\}\}</code>. </p>
4417
+ * <p>To set contact expiry, a ValueMap must be specified containing the integer number of minutes the contact will
4418
+ * be active for before expiring, with <code>SegmentAttributes</code> like \{ <code> "connect:ContactExpiry":
4419
+ * \{"ValueMap" : \{ "ExpiryDuration": \{ "ValueInteger": 135\}\}\}\}</code>. </p>
684
4420
  * </note>
685
4421
  * @public
686
4422
  */
687
4423
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
688
4424
  /**
689
- * <p>The ID of the previous contact when creating a transfer contact. This value can be provided
690
- * only for external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Integrate Amazon Connect Contact Lens
691
- * with external voice systems</a> in the <i>Amazon Connect Administrator
692
- * Guide</i>.</p>
4425
+ * <p>The ID of the previous contact when creating a transfer contact. This value can be provided only for external
4426
+ * audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Integrate Amazon Connect Contact Lens with external voice
4427
+ * systems</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
693
4428
  * @public
694
4429
  */
695
4430
  PreviousContactId?: string | undefined;
@@ -706,18 +4441,18 @@ export interface StartChatContactRequest {
706
4441
  /**
707
4442
  * <p>The identifier of the flow for initiating the chat.
708
4443
  * To
709
- * see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to <b>Routing</b>, <b>Flows</b>. Choose the flow. On the flow page,
710
- * under the name of the flow, choose <b>Show additional flow
711
- * information</b>. The ContactFlowId is the last part of the ARN, shown here in bold: </p>
4444
+ * see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to <b>Routing</b>, <b>Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose <b>Show additional flow information</b>. The ContactFlowId is the last part of the ARN, shown here
4445
+ * in bold: </p>
712
4446
  * <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
713
4447
  * </p>
714
4448
  * @public
715
4449
  */
716
4450
  ContactFlowId: string | undefined;
717
4451
  /**
718
- * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows just like any other contact attributes. </p>
719
- * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
720
- * can include only alphanumeric, dash, and underscore characters.</p>
4452
+ * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They
4453
+ * can be accessed in flows just like any other contact attributes. </p>
4454
+ * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
4455
+ * alphanumeric, dash, and underscore characters.</p>
721
4456
  * @public
722
4457
  */
723
4458
  Attributes?: Record<string, string> | undefined;
@@ -726,6 +4461,11 @@ export interface StartChatContactRequest {
726
4461
  * @public
727
4462
  */
728
4463
  ParticipantDetails: ParticipantDetails | undefined;
4464
+ /**
4465
+ * <p> The configuration of the participant. </p>
4466
+ * @public
4467
+ */
4468
+ ParticipantConfiguration?: ParticipantConfiguration | undefined;
729
4469
  /**
730
4470
  * <p>The initial message to be sent to the newly created chat.</p>
731
4471
  * @public
@@ -740,9 +4480,8 @@ export interface StartChatContactRequest {
740
4480
  */
741
4481
  ClientToken?: string | undefined;
742
4482
  /**
743
- * <p>The total duration of the newly started chat session. If not specified, the chat session
744
- * duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum
745
- * configurable time is 10,080 minutes (7 days).</p>
4483
+ * <p>The total duration of the newly started chat session. If not specified, the chat session duration defaults to 25
4484
+ * hour. The minimum configurable time is 60 minutes. The maximum configurable time is 10,080 minutes (7 days).</p>
746
4485
  * @public
747
4486
  */
748
4487
  ChatDurationInMinutes?: number | undefined;
@@ -751,28 +4490,25 @@ export interface StartChatContactRequest {
751
4490
  * <code>text/markdown</code>, <code>application/json</code>,
752
4491
  * <code>application/vnd.amazonaws.connect.message.interactive</code>, and
753
4492
  * <code>application/vnd.amazonaws.connect.message.interactive.response</code>. </p>
754
- * <p>Content types must always contain <code>text/plain</code>. You can then put any other
755
- * supported type in the list. For example, all the following lists are valid because they contain
756
- * <code>text/plain</code>: <code>[text/plain, text/markdown, application/json]</code>,
757
- * <code>[text/markdown, text/plain]</code>, <code>[text/plain, application/json,
758
- * application/vnd.amazonaws.connect.message.interactive.response]</code>. </p>
4493
+ * <p>Content types must always contain <code>text/plain</code>. You can then put any other supported type in the
4494
+ * list. For example, all the following lists are valid because they contain <code>text/plain</code>: <code>[text/plain,
4495
+ * text/markdown, application/json]</code>, <code>[text/markdown, text/plain]</code>, <code>[text/plain,
4496
+ * application/json, application/vnd.amazonaws.connect.message.interactive.response]</code>. </p>
759
4497
  * <note>
760
- * <p>The type <code>application/vnd.amazonaws.connect.message.interactive</code> is required to
761
- * use the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/show-view-block.html">Show
762
- * view</a> flow block.</p>
4498
+ * <p>The type <code>application/vnd.amazonaws.connect.message.interactive</code> is required to use the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/show-view-block.html">Show view</a> flow block.</p>
763
4499
  * </note>
764
4500
  * @public
765
4501
  */
766
4502
  SupportedMessagingContentTypes?: string[] | undefined;
767
4503
  /**
768
- * <p>Enable persistent chats. For more information about enabling persistent chat, and for
769
- * example use cases and how to configure for them, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable persistent chat</a>.</p>
4504
+ * <p>Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how
4505
+ * to configure for them, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable
4506
+ * persistent chat</a>.</p>
770
4507
  * @public
771
4508
  */
772
4509
  PersistentChat?: PersistentChat | undefined;
773
4510
  /**
774
- * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
775
- * chat starting.</p>
4511
+ * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the chat starting.</p>
776
4512
  * <note>
777
4513
  * <p>You cannot provide data for both RelatedContactId and PersistentChat. </p>
778
4514
  * </note>
@@ -780,24 +4516,22 @@ export interface StartChatContactRequest {
780
4516
  */
781
4517
  RelatedContactId?: string | undefined;
782
4518
  /**
783
- * <p>A set of system defined key-value pairs stored on individual contact segments using an
784
- * attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in
785
- * flows.</p>
4519
+ * <p>A set of system defined key-value pairs stored on individual contact segments using an attribute map. The
4520
+ * attributes are standard Amazon Connect attributes. They can be accessed in flows.</p>
786
4521
  * <p>Attribute keys can include only alphanumeric, -, and _.</p>
787
4522
  * <p>This field can be used to show channel subtype, such as <code>connect:Guide</code>.</p>
788
4523
  * <note>
789
4524
  * <p>The types <code>application/vnd.amazonaws.connect.message.interactive</code> and
790
- * <code>application/vnd.amazonaws.connect.message.interactive.response</code> must be present in
791
- * the SupportedMessagingContentTypes field of this API in order to set
792
- * <code>SegmentAttributes</code> as \{<code> "connect:Subtype": \{"valueString" : "connect:Guide"
793
- * \}\}</code>.</p>
4525
+ * <code>application/vnd.amazonaws.connect.message.interactive.response</code> must be present in the
4526
+ * SupportedMessagingContentTypes field of this API in order to set <code>SegmentAttributes</code> as \{<code>
4527
+ * "connect:Subtype": \{"valueString" : "connect:Guide" \}\}</code>.</p>
794
4528
  * </note>
795
4529
  * @public
796
4530
  */
797
4531
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
798
4532
  /**
799
- * <p>The customer's identification number. For example, the <code>CustomerId</code> may be a
800
- * customer number from your CRM.</p>
4533
+ * <p>The customer's identification number. For example, the <code>CustomerId</code> may be a customer number from
4534
+ * your CRM.</p>
801
4535
  * @public
802
4536
  */
803
4537
  CustomerId?: string | undefined;
@@ -827,11 +4561,10 @@ export interface StartEmailContactRequest {
827
4561
  */
828
4562
  Description?: string | undefined;
829
4563
  /**
830
- * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Emails can
831
- * have the following reference types at the time of creation: <code>URL</code> |
832
- * <code>NUMBER</code> | <code>STRING</code> | <code>DATE</code>. <code>EMAIL</code> |
833
- * <code>EMAIL_MESSAGE</code> |<code>ATTACHMENT</code> are not a supported reference type during
834
- * email creation.</p>
4564
+ * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Emails can have the following
4565
+ * reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> | <code>STRING</code> |
4566
+ * <code>DATE</code>. <code>EMAIL</code> | <code>EMAIL_MESSAGE</code> |<code>ATTACHMENT</code> are not a supported
4567
+ * reference type during email creation.</p>
835
4568
  * @public
836
4569
  */
837
4570
  References?: Record<string, Reference> | undefined;
@@ -856,42 +4589,40 @@ export interface StartEmailContactRequest {
856
4589
  */
857
4590
  Attachments?: EmailAttachment[] | undefined;
858
4591
  /**
859
- * <p>The identifier of the flow for initiating the emails. To see the ContactFlowId in the Amazon Connect admin website,
860
- * on the navigation menu go to <b>Routing</b>, <b>Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
861
- * <b>Show additional flow information</b>. The ContactFlowId is the last
862
- * part of the ARN, shown here in bold: </p>
4592
+ * <p>The identifier of the flow for initiating the emails. To see the ContactFlowId in the Amazon Connect admin website, on the navigation
4593
+ * menu go to <b>Routing</b>, <b>Flows</b>. Choose the flow. On the
4594
+ * flow page, under the name of the flow, choose <b>Show additional flow information</b>. The
4595
+ * ContactFlowId is the last part of the ARN, shown here in bold: </p>
863
4596
  * <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
864
4597
  * </p>
865
4598
  * @public
866
4599
  */
867
4600
  ContactFlowId?: string | undefined;
868
4601
  /**
869
- * <p>The contactId that is related to this contact. Linking emails together by using
870
- * <code>RelatedContactID</code> copies over contact attributes from the related email contact to
871
- * the new email contact. All updates to user-defined attributes in the new email contact are
872
- * limited to the individual contact ID. There are no limits to the number of contacts that can be
873
- * linked by using <code>RelatedContactId</code>. </p>
4602
+ * <p>The contactId that is related to this contact. Linking emails together by using <code>RelatedContactID</code>
4603
+ * copies over contact attributes from the related email contact to the new email contact. All updates to user-defined
4604
+ * attributes in the new email contact are limited to the individual contact ID. There are no limits to the number of
4605
+ * contacts that can be linked by using <code>RelatedContactId</code>. </p>
874
4606
  * @public
875
4607
  */
876
4608
  RelatedContactId?: string | undefined;
877
4609
  /**
878
- * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
879
- * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
880
- * can include only alphanumeric, dash, and underscore characters.</p>
4610
+ * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and
4611
+ * can be accessed in flows just like any other contact attributes.</p>
4612
+ * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
4613
+ * alphanumeric, dash, and underscore characters.</p>
881
4614
  * @public
882
4615
  */
883
4616
  Attributes?: Record<string, string> | undefined;
884
4617
  /**
885
- * <p>A set of system defined key-value pairs stored on individual contact segments using an
886
- * attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in
887
- * flows.</p>
4618
+ * <p>A set of system defined key-value pairs stored on individual contact segments using an attribute map. The
4619
+ * attributes are standard Amazon Connect attributes. They can be accessed in flows.</p>
888
4620
  * <p>Attribute keys can include only alphanumeric, -, and _.</p>
889
4621
  * <p>This field can be used to show channel subtype, such as <code>connect:Guide</code>.</p>
890
4622
  * <note>
891
- * <p>To set contact expiry, a <code>ValueMap</code> must be specified containing the integer
892
- * number of minutes the contact will be active for before expiring, with
893
- * <code>SegmentAttributes</code> like \{ <code> "connect:ContactExpiry": \{"ValueMap" : \{
894
- * "ExpiryDuration": \{ "ValueInteger":135\}\}\}\}</code>.</p>
4623
+ * <p>To set contact expiry, a <code>ValueMap</code> must be specified containing the integer number of minutes the
4624
+ * contact will be active for before expiring, with <code>SegmentAttributes</code> like \{ <code>
4625
+ * "connect:ContactExpiry": \{"ValueMap" : \{ "ExpiryDuration": \{ "ValueInteger":135\}\}\}\}</code>.</p>
895
4626
  * </note>
896
4627
  * @public
897
4628
  */
@@ -920,15 +4651,14 @@ export interface StartOutboundChatContactRequest {
920
4651
  */
921
4652
  DestinationEndpoint: Endpoint | undefined;
922
4653
  /**
923
- * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the
924
- * Amazon Resource Name (ARN) of the instance.</p>
4654
+ * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name
4655
+ * (ARN) of the instance.</p>
925
4656
  * @public
926
4657
  */
927
4658
  InstanceId: string | undefined;
928
4659
  /**
929
- * <p>A set of system defined key-value pairs stored on individual contact segments using an
930
- * attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in
931
- * flows.</p>
4660
+ * <p>A set of system defined key-value pairs stored on individual contact segments using an attribute map. The
4661
+ * attributes are standard Amazon Connect attributes. They can be accessed in flows.</p>
932
4662
  * <ul>
933
4663
  * <li>
934
4664
  * <p>Attribute keys can include only alphanumeric, <code>-</code>, and <code>_</code>.</p>
@@ -942,16 +4672,16 @@ export interface StartOutboundChatContactRequest {
942
4672
  */
943
4673
  SegmentAttributes: Record<string, SegmentAttributeValue> | undefined;
944
4674
  /**
945
- * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
4675
+ * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and
4676
+ * can be accessed in flows just like any other contact attributes.</p>
946
4677
  * @public
947
4678
  */
948
4679
  Attributes?: Record<string, string> | undefined;
949
4680
  /**
950
- * <p>The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect
951
- * console user interface, on the navigation menu go to <b>Routing, Contact
952
- * Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
953
- * <b>Show additional flow information</b>. The ContactFlowId is the last
954
- * part of the ARN, shown here in bold:</p>
4681
+ * <p>The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect console user
4682
+ * interface, on the navigation menu go to <b>Routing, Contact Flows</b>. Choose the flow. On
4683
+ * the flow page, under the name of the flow, choose <b>Show additional flow information</b>.
4684
+ * The ContactFlowId is the last part of the ARN, shown here in bold:</p>
955
4685
  * <ul>
956
4686
  * <li>
957
4687
  * <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>123ec456-a007-89c0-1234-xxxxxxxxxxxx</b>
@@ -962,9 +4692,8 @@ export interface StartOutboundChatContactRequest {
962
4692
  */
963
4693
  ContactFlowId: string | undefined;
964
4694
  /**
965
- * <p>The total duration of the newly started chat session. If not specified, the chat session
966
- * duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum
967
- * configurable time is 10,080 minutes (7 days).</p>
4695
+ * <p>The total duration of the newly started chat session. If not specified, the chat session duration defaults to 25
4696
+ * hour. The minimum configurable time is 60 minutes. The maximum configurable time is 10,080 minutes (7 days).</p>
968
4697
  * @public
969
4698
  */
970
4699
  ChatDurationInMinutes?: number | undefined;
@@ -979,8 +4708,8 @@ export interface StartOutboundChatContactRequest {
979
4708
  */
980
4709
  InitialSystemMessage?: ChatMessage | undefined;
981
4710
  /**
982
- * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
983
- * contact starting.</p>
4711
+ * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the contact
4712
+ * starting.</p>
984
4713
  * @public
985
4714
  */
986
4715
  RelatedContactId?: string | undefined;
@@ -999,8 +4728,7 @@ export interface StartOutboundChatContactRequest {
999
4728
  * </li>
1000
4729
  * <li>
1001
4730
  * <p>
1002
- * <code>application/json,
1003
- * application/vnd.amazonaws.connect.message.interactive</code>
4731
+ * <code>application/json, application/vnd.amazonaws.connect.message.interactive</code>
1004
4732
  * </p>
1005
4733
  * </li>
1006
4734
  * <li>
@@ -1009,9 +4737,8 @@ export interface StartOutboundChatContactRequest {
1009
4737
  * </p>
1010
4738
  * </li>
1011
4739
  * </ul>
1012
- * <p>Content types must always contain <code>text/plain</code>. You can then put any other
1013
- * supported type in the list. For example, all the following lists are valid because they contain
1014
- * <code>text/plain</code>:</p>
4740
+ * <p>Content types must always contain <code>text/plain</code>. You can then put any other supported type in the
4741
+ * list. For example, all the following lists are valid because they contain <code>text/plain</code>:</p>
1015
4742
  * <ul>
1016
4743
  * <li>
1017
4744
  * <p>
@@ -1026,7 +4753,7 @@ export interface StartOutboundChatContactRequest {
1026
4753
  * <li>
1027
4754
  * <p>
1028
4755
  * <code>[text/plain, application/json,
1029
- * application/vnd.amazonaws.connect.message.interactive.response]</code>
4756
+ * application/vnd.amazonaws.connect.message.interactive.response]</code>
1030
4757
  * </p>
1031
4758
  * </li>
1032
4759
  * </ul>
@@ -1034,11 +4761,10 @@ export interface StartOutboundChatContactRequest {
1034
4761
  */
1035
4762
  SupportedMessagingContentTypes?: string[] | undefined;
1036
4763
  /**
1037
- * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
1038
- * request. If not provided, the AWS SDK populates this field. For more information about
1039
- * idempotency, see <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making
1040
- * retries safe with idempotent APIs</a>. The token is valid for 7 days after creation. If a
1041
- * contact is already started, the contact ID is returned.</p>
4764
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided,
4765
+ * the AWS SDK populates this field. For more information about idempotency, see <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with
4766
+ * idempotent APIs</a>. The token is valid for 7 days after creation. If a contact is already started, the contact
4767
+ * ID is returned.</p>
1042
4768
  * @public
1043
4769
  */
1044
4770
  ClientToken?: string | undefined;
@@ -1053,26 +4779,27 @@ export interface StartTaskContactRequest {
1053
4779
  */
1054
4780
  InstanceId: string | undefined;
1055
4781
  /**
1056
- * <p>The identifier of the previous chat, voice, or task contact. Any updates to user-defined
1057
- * attributes to task contacts linked using the same <code>PreviousContactID</code> will affect
1058
- * every contact in the chain. There can be a maximum of 12 linked task contacts in a chain.</p>
4782
+ * <p>The identifier of the previous chat, voice, or task contact. Any updates to user-defined attributes to task
4783
+ * contacts linked using the same <code>PreviousContactID</code> will affect every contact in the chain. There can be a
4784
+ * maximum of 12 linked task contacts in a chain.</p>
1059
4785
  * @public
1060
4786
  */
1061
4787
  PreviousContactId?: string | undefined;
1062
4788
  /**
1063
- * <p>The identifier of the flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect admin website,
1064
- * on the navigation menu go to <b>Routing</b>, <b>Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
1065
- * <b>Show additional flow information</b>. The ContactFlowId is the last
1066
- * part of the ARN, shown here in bold: </p>
4789
+ * <p>The identifier of the flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect admin website, on the navigation
4790
+ * menu go to <b>Routing</b>, <b>Flows</b>. Choose the flow. On the
4791
+ * flow page, under the name of the flow, choose <b>Show additional flow information</b>. The
4792
+ * ContactFlowId is the last part of the ARN, shown here in bold: </p>
1067
4793
  * <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
1068
4794
  * </p>
1069
4795
  * @public
1070
4796
  */
1071
4797
  ContactFlowId?: string | undefined;
1072
4798
  /**
1073
- * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
1074
- * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
1075
- * can include only alphanumeric, dash, and underscore characters.</p>
4799
+ * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and
4800
+ * can be accessed in flows just like any other contact attributes.</p>
4801
+ * <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
4802
+ * alphanumeric, dash, and underscore characters.</p>
1076
4803
  * @public
1077
4804
  */
1078
4805
  Attributes?: Record<string, string> | undefined;
@@ -1082,16 +4809,15 @@ export interface StartTaskContactRequest {
1082
4809
  */
1083
4810
  Name: string | undefined;
1084
4811
  /**
1085
- * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have
1086
- * the following reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> |
1087
- * <code>STRING</code> | <code>DATE</code> | <code>EMAIL</code>. <code>ATTACHMENT</code> is not a
1088
- * supported reference type during task creation.</p>
4812
+ * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following
4813
+ * reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> | <code>STRING</code> |
4814
+ * <code>DATE</code> | <code>EMAIL</code>. <code>ATTACHMENT</code> is not a supported reference type during task
4815
+ * creation.</p>
1089
4816
  * @public
1090
4817
  */
1091
4818
  References?: Record<string, Reference> | undefined;
1092
4819
  /**
1093
- * <p>A description of the task that is shown to an agent in the Contact Control Panel
1094
- * (CCP).</p>
4820
+ * <p>A description of the task that is shown to an agent in the Contact Control Panel (CCP).</p>
1095
4821
  * @public
1096
4822
  */
1097
4823
  Description?: string | undefined;
@@ -1109,43 +4835,37 @@ export interface StartTaskContactRequest {
1109
4835
  */
1110
4836
  ScheduledTime?: Date | undefined;
1111
4837
  /**
1112
- * <p>A unique identifier for the task template. For more information about task templates, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/task-templates.html">Create task templates</a> in the
1113
- * <i>Amazon Connect Administrator Guide</i>. </p>
4838
+ * <p>A unique identifier for the task template. For more information about task templates, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/task-templates.html">Create task templates</a> in the <i>Amazon Connect Administrator Guide</i>. </p>
1114
4839
  * @public
1115
4840
  */
1116
4841
  TaskTemplateId?: string | undefined;
1117
4842
  /**
1118
- * <p>The identifier for the quick connect. Tasks that are created by using <code>QuickConnectId</code> will use the
1119
- * flow that is defined on agent or queue quick connect. For more information about quick connects,
1120
- * see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/quick-connects.html">Create quick
1121
- * connects</a>.</p>
4843
+ * <p>The identifier for the quick connect. Tasks that are created by using <code>QuickConnectId</code> will use the flow that is defined
4844
+ * on agent or queue quick connect. For more information about quick connects, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/quick-connects.html">Create quick connects</a>.</p>
1122
4845
  * @public
1123
4846
  */
1124
4847
  QuickConnectId?: string | undefined;
1125
4848
  /**
1126
- * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html#linked-tasks">related</a> to this contact. Linking
1127
- * tasks together by using <code>RelatedContactID</code> copies over contact attributes from the
1128
- * related task contact to the new task contact. All updates to user-defined attributes in the new
1129
- * task contact are limited to the individual contact ID, unlike what happens when tasks are linked
1130
- * by using <code>PreviousContactID</code>. There are no limits to the number of contacts that can
1131
- * be linked by using <code>RelatedContactId</code>. </p>
4849
+ * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html#linked-tasks">related</a> to this contact. Linking tasks together by using <code>RelatedContactID</code> copies over contact
4850
+ * attributes from the related task contact to the new task contact. All updates to user-defined attributes in the new
4851
+ * task contact are limited to the individual contact ID, unlike what happens when tasks are linked by using
4852
+ * <code>PreviousContactID</code>. There are no limits to the number of contacts that can be linked by using
4853
+ * <code>RelatedContactId</code>. </p>
1132
4854
  * @public
1133
4855
  */
1134
4856
  RelatedContactId?: string | undefined;
1135
4857
  /**
1136
- * <p>A set of system defined key-value pairs stored on individual contact segments (unique
1137
- * contact ID) using an attribute map. The attributes are standard Amazon Connect attributes.
1138
- * They can be accessed in flows.</p>
4858
+ * <p>A set of system defined key-value pairs stored on individual contact segments (unique contact ID) using an
4859
+ * attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.</p>
1139
4860
  * <p>Attribute keys can include only alphanumeric, -, and _.</p>
1140
- * <p>This field can be used to set Contact Expiry as a duration in minutes and set a UserId for
1141
- * the User who created a task.</p>
4861
+ * <p>This field can be used to set Contact Expiry as a duration in minutes and set a UserId for the User who created
4862
+ * a task.</p>
1142
4863
  * <note>
1143
- * <p>To set contact expiry, a ValueMap must be specified containing the integer number of
1144
- * minutes the contact will be active for before expiring, with <code>SegmentAttributes</code> like
1145
- * \{ <code> "connect:ContactExpiry": \{"ValueMap" : \{ "ExpiryDuration": \{ "ValueInteger":
1146
- * 135\}\}\}\}</code>. </p>
1147
- * <p>To set the created by user, a valid AgentResourceId must be supplied, with
1148
- * <code>SegmentAttributes</code> like \{ <code>"connect:CreatedByUser" \{ "ValueString":
4864
+ * <p>To set contact expiry, a ValueMap must be specified containing the integer number of minutes the contact will
4865
+ * be active for before expiring, with <code>SegmentAttributes</code> like \{ <code> "connect:ContactExpiry":
4866
+ * \{"ValueMap" : \{ "ExpiryDuration": \{ "ValueInteger": 135\}\}\}\}</code>. </p>
4867
+ * <p>To set the created by user, a valid AgentResourceId must be supplied, with <code>SegmentAttributes</code> like
4868
+ * \{ <code>"connect:CreatedByUser" \{ "ValueString":
1149
4869
  * "arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/agent/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"\}\}\}</code>.
1150
4870
  * </p>
1151
4871
  * </note>
@@ -1163,8 +4883,8 @@ export interface UpdateContactRequest {
1163
4883
  */
1164
4884
  InstanceId: string | undefined;
1165
4885
  /**
1166
- * <p>The identifier of the contact. This is the identifier of the contact associated with the
1167
- * first interaction with your contact center.</p>
4886
+ * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
4887
+ * your contact center.</p>
1168
4888
  * @public
1169
4889
  */
1170
4890
  ContactId: string | undefined;
@@ -1184,54 +4904,50 @@ export interface UpdateContactRequest {
1184
4904
  */
1185
4905
  References?: Record<string, Reference> | undefined;
1186
4906
  /**
1187
- * <p>A set of system defined key-value pairs stored on individual contact segments (unique
1188
- * contact ID) using an attribute map. The attributes are standard Amazon Connect attributes.
1189
- * They can be accessed in flows.</p>
4907
+ * <p>A set of system defined key-value pairs stored on individual contact segments (unique contact ID) using an
4908
+ * attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.</p>
1190
4909
  * <p>Attribute keys can include only alphanumeric, -, and _.</p>
1191
4910
  * <p>This field can be used to show channel subtype, such as <code>connect:Guide</code>.</p>
1192
- * <p>Contact Expiry, and user-defined attributes (String - String) that are defined in predefined
1193
- * attributes, can be updated by using the UpdateContact API.</p>
4911
+ * <p>Contact Expiry, and user-defined attributes (String - String) that are defined in predefined attributes, can be
4912
+ * updated by using the UpdateContact API.</p>
1194
4913
  * @public
1195
4914
  */
1196
4915
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
1197
4916
  /**
1198
- * <p> Information about the queue associated with a contact. This parameter can only be updated
1199
- * for external audio contacts. It is used when you integrate third-party systems with Contact Lens for
1200
- * analytics. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens integration</a> in
4917
+ * <p> Information about the queue associated with a contact. This parameter can only be updated for external audio
4918
+ * contacts. It is used when you integrate third-party systems with Contact Lens for analytics. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens integration</a> in
1201
4919
  * the <i>
1202
4920
  * Amazon Connect Administrator Guide</i>.</p>
1203
4921
  * @public
1204
4922
  */
1205
4923
  QueueInfo?: QueueInfoInput | undefined;
1206
4924
  /**
1207
- * <p>Information about the agent associated with a contact. This parameter can only be updated
1208
- * for external audio contacts. It is used when you integrate third-party systems with Contact Lens for
1209
- * analytics. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens integration</a> in
4925
+ * <p>Information about the agent associated with a contact. This parameter can only be updated for external audio
4926
+ * contacts. It is used when you integrate third-party systems with Contact Lens for analytics. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens integration</a> in
1210
4927
  * the <i>
1211
4928
  * Amazon Connect Administrator Guide</i>.</p>
1212
4929
  * @public
1213
4930
  */
1214
4931
  UserInfo?: UserInfo | undefined;
1215
4932
  /**
1216
- * <p>The endpoint of the customer for which the contact was initiated. For external audio
1217
- * contacts, this is usually the end customer's phone number. This value can only be updated for
1218
- * external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens
1219
- * integration</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
4933
+ * <p>The endpoint of the customer for which the contact was initiated. For external audio contacts, this is usually
4934
+ * the end customer's phone number. This value can only be updated for external audio contacts. For more information,
4935
+ * see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect
4936
+ * Contact Lens integration</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
1220
4937
  * @public
1221
4938
  */
1222
4939
  CustomerEndpoint?: Endpoint | undefined;
1223
4940
  /**
1224
- * <p>External system endpoint for the contact was initiated. For external audio contacts, this is
1225
- * the phone number of the external system such as the contact center. This value can only be
1226
- * updated for external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens
1227
- * integration</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
4941
+ * <p>External system endpoint for the contact was initiated. For external audio contacts, this is the phone number of
4942
+ * the external system such as the contact center. This value can only be updated for external audio contacts. For more
4943
+ * information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens integration</a> in the <i>Amazon Connect Administrator
4944
+ * Guide</i>.</p>
1228
4945
  * @public
1229
4946
  */
1230
4947
  SystemEndpoint?: Endpoint | undefined;
1231
4948
  }
1232
4949
  /**
1233
- * <p>Information about an item from an evaluation form. The item must be either a section or a
1234
- * question.</p>
4950
+ * <p>Information about an item from an evaluation form. The item must be either a section or a question.</p>
1235
4951
  * @public
1236
4952
  */
1237
4953
  export type EvaluationFormItem = EvaluationFormItem.QuestionMember | EvaluationFormItem.SectionMember | EvaluationFormItem.$UnknownMember;
@@ -1281,18 +4997,16 @@ export declare namespace EvaluationFormItem {
1281
4997
  */
1282
4998
  export interface RoutingCriteria {
1283
4999
  /**
1284
- * <p>List of routing steps. When Amazon Connect does not find an available agent meeting the
1285
- * requirements in a step for a given step duration, the routing criteria will move on to the next
1286
- * step sequentially until a join is completed with an agent. When all steps are exhausted, the
1287
- * contact will be offered to any agent in the queue.</p>
5000
+ * <p>List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a
5001
+ * step for a given step duration, the routing criteria will move on to the next step sequentially until a join is
5002
+ * completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.</p>
1288
5003
  * @public
1289
5004
  */
1290
5005
  Steps?: Step[] | undefined;
1291
5006
  /**
1292
- * <p>The timestamp indicating when the routing criteria is set to active. A routing criteria is
1293
- * activated when contact is transferred to a queue. ActivationTimestamp will be set on routing
1294
- * criteria for contacts in agent queue even though Routing criteria is never activated for contacts
1295
- * in agent queue.</p>
5007
+ * <p>The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when
5008
+ * contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue
5009
+ * even though Routing criteria is never activated for contacts in agent queue.</p>
1296
5010
  * @public
1297
5011
  */
1298
5012
  ActivationTimestamp?: Date | undefined;
@@ -1308,19 +5022,16 @@ export interface RoutingCriteria {
1308
5022
  */
1309
5023
  export interface RoutingCriteriaInput {
1310
5024
  /**
1311
- * <p>When Amazon Connect does not find an available agent meeting the requirements in a step
1312
- * for
1313
- a given step duration, the routing criteria will move on to the next step sequentially until
1314
- * a
1315
- join is completed with an agent. When all steps are exhausted, the contact will be offered to
1316
- * any agent in the queue.</p>
5025
+ * <p>When Amazon Connect does not find an available agent meeting the requirements in a step for a given step
5026
+ * duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent.
5027
+ * When all steps are exhausted, the contact will be offered to any agent in the queue.</p>
1317
5028
  * @public
1318
5029
  */
1319
5030
  Steps?: RoutingCriteriaInputStep[] | undefined;
1320
5031
  }
1321
5032
  /**
1322
- * <p>Information about a section from an evaluation form. A section can contain sections and/or
1323
- * questions. Evaluation forms can only contain sections and subsections (two level nesting).</p>
5033
+ * <p>Information about a section from an evaluation form. A section can contain sections and/or questions. Evaluation
5034
+ * forms can only contain sections and subsections (two level nesting).</p>
1324
5035
  * @public
1325
5036
  */
1326
5037
  export interface EvaluationFormSection {
@@ -1330,8 +5041,7 @@ export interface EvaluationFormSection {
1330
5041
  */
1331
5042
  Title: string | undefined;
1332
5043
  /**
1333
- * <p>The identifier of the section. An identifier must be unique within the evaluation
1334
- * form.</p>
5044
+ * <p>The identifier of the section. An identifier must be unique within the evaluation form.</p>
1335
5045
  * @public
1336
5046
  */
1337
5047
  RefId: string | undefined;
@@ -1393,11 +5103,26 @@ export interface CreateEvaluationFormRequest {
1393
5103
  * @public
1394
5104
  */
1395
5105
  ClientToken?: string | undefined;
5106
+ /**
5107
+ * <p>A boolean flag indicating whether to create evaluation form in draft state.</p>
5108
+ * @public
5109
+ */
5110
+ AsDraft?: boolean | undefined;
1396
5111
  /**
1397
5112
  * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
1398
5113
  * @public
1399
5114
  */
1400
5115
  Tags?: Record<string, string> | undefined;
5116
+ /**
5117
+ * <p>Configuration that specifies the target for the evaluation form.</p>
5118
+ * @public
5119
+ */
5120
+ TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
5121
+ /**
5122
+ * <p>Configuration for language settings of the evaluation form.</p>
5123
+ * @public
5124
+ */
5125
+ LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
1401
5126
  }
1402
5127
  /**
1403
5128
  * <p>Information about the evaluation form.</p>
@@ -1479,6 +5204,16 @@ export interface EvaluationForm {
1479
5204
  * @public
1480
5205
  */
1481
5206
  Tags?: Record<string, string> | undefined;
5207
+ /**
5208
+ * <p>Configuration that specifies the target for this evaluation form.</p>
5209
+ * @public
5210
+ */
5211
+ TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
5212
+ /**
5213
+ * <p>Configuration for language settings of this evaluation form.</p>
5214
+ * @public
5215
+ */
5216
+ LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
1482
5217
  }
1483
5218
  /**
1484
5219
  * <p>Information about an evaluation form used in a contact evaluation.</p>
@@ -1525,6 +5260,16 @@ export interface EvaluationFormContent {
1525
5260
  * @public
1526
5261
  */
1527
5262
  AutoEvaluationConfiguration?: EvaluationFormAutoEvaluationConfiguration | undefined;
5263
+ /**
5264
+ * <p>Configuration that specifies the target for this evaluation form content.</p>
5265
+ * @public
5266
+ */
5267
+ TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
5268
+ /**
5269
+ * <p>Configuration for language settings of this evaluation form content.</p>
5270
+ * @public
5271
+ */
5272
+ LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
1528
5273
  }
1529
5274
  /**
1530
5275
  * @public
@@ -1541,22 +5286,21 @@ export interface UpdateContactRoutingDataRequest {
1541
5286
  */
1542
5287
  ContactId: string | undefined;
1543
5288
  /**
1544
- * <p>The number of seconds to add or subtract from the contact's routing age. Contacts are routed
1545
- * to agents on a first-come, first-serve basis. This means that changing their amount of time in
1546
- * queue compared to others also changes their position in queue.</p>
5289
+ * <p>The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a
5290
+ * first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes
5291
+ * their position in queue.</p>
1547
5292
  * @public
1548
5293
  */
1549
5294
  QueueTimeAdjustmentSeconds?: number | undefined;
1550
5295
  /**
1551
- * <p>Priority of the contact in the queue. The default priority for new contacts is 5. You can
1552
- * raise the priority of a contact compared to other contacts in the queue by assigning them a
1553
- * higher priority, such as 1 or 2.</p>
5296
+ * <p>Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of
5297
+ * a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.</p>
1554
5298
  * @public
1555
5299
  */
1556
5300
  QueuePriority?: number | undefined;
1557
5301
  /**
1558
- * <p>Updates the routing criteria on the contact. These properties can be used to change how a
1559
- * contact is routed within the queue.</p>
5302
+ * <p>Updates the routing criteria on the contact. These properties can be used to change how a contact is routed
5303
+ * within the queue.</p>
1560
5304
  * @public
1561
5305
  */
1562
5306
  RoutingCriteria?: RoutingCriteriaInput | undefined;
@@ -1610,6 +5354,11 @@ export interface UpdateEvaluationFormRequest {
1610
5354
  * @public
1611
5355
  */
1612
5356
  AutoEvaluationConfiguration?: EvaluationFormAutoEvaluationConfiguration | undefined;
5357
+ /**
5358
+ * <p>A boolean flag indicating whether to update evaluation form to draft state.</p>
5359
+ * @public
5360
+ */
5361
+ AsDraft?: boolean | undefined;
1613
5362
  /**
1614
5363
  * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
1615
5364
  * request. If not provided, the Amazon Web Services
@@ -1618,6 +5367,16 @@ export interface UpdateEvaluationFormRequest {
1618
5367
  * @public
1619
5368
  */
1620
5369
  ClientToken?: string | undefined;
5370
+ /**
5371
+ * <p>Configuration that specifies the target for the evaluation form.</p>
5372
+ * @public
5373
+ */
5374
+ TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
5375
+ /**
5376
+ * <p>Configuration for language settings of the evaluation form.</p>
5377
+ * @public
5378
+ */
5379
+ LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
1621
5380
  }
1622
5381
  /**
1623
5382
  * @public
@@ -1670,8 +5429,8 @@ export interface Contact {
1670
5429
  */
1671
5430
  PreviousContactId?: string | undefined;
1672
5431
  /**
1673
- * <p>This is the root contactId which is used as a unique identifier for all subsequent contacts
1674
- * in a contact tree.</p>
5432
+ * <p>This is the root contactId which is used as a unique identifier for all subsequent contacts in a contact
5433
+ * tree.</p>
1675
5434
  * @public
1676
5435
  */
1677
5436
  ContactAssociationId?: string | undefined;
@@ -1706,20 +5465,19 @@ export interface Contact {
1706
5465
  */
1707
5466
  AgentInfo?: AgentInfo | undefined;
1708
5467
  /**
1709
- * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is
1710
- * when the contact arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For
1711
- * <code>CALLBACK</code>, this is when the callback contact was created. For <code>TRANSFER</code>
1712
- * and <code>QUEUE_TRANSFER</code>, this is when the transfer was initiated. For <code>API</code>,
1713
- * this is when the request arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent
1714
- * started dialing the external participant. For <code>MONITOR</code>, this is when the supervisor
5468
+ * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is when the contact
5469
+ * arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For <code>CALLBACK</code>, this is when the
5470
+ * callback contact was created. For <code>TRANSFER</code> and <code>QUEUE_TRANSFER</code>, this is when the transfer
5471
+ * was initiated. For <code>API</code>, this is when the request arrived. For <code>EXTERNAL_OUTBOUND</code>, this is
5472
+ * when the agent started dialing the external participant. For <code>MONITOR</code>, this is when the supervisor
1715
5473
  * started listening to a contact.</p>
1716
5474
  * @public
1717
5475
  */
1718
5476
  InitiationTimestamp?: Date | undefined;
1719
5477
  /**
1720
- * <p>The date and time that the customer endpoint disconnected from the current contact, in UTC
1721
- * time. In transfer scenarios, the DisconnectTimestamp of the previous contact indicates the date
1722
- * and time when that contact ended.</p>
5478
+ * <p>The date and time that the customer endpoint disconnected from the current contact, in UTC time. In transfer
5479
+ * scenarios, the DisconnectTimestamp of the previous contact indicates the date and time when that contact
5480
+ * ended.</p>
1723
5481
  * @public
1724
5482
  */
1725
5483
  DisconnectTimestamp?: Date | undefined;
@@ -1754,14 +5512,12 @@ export interface Contact {
1754
5512
  */
1755
5513
  TotalPauseDurationInSeconds?: number | undefined;
1756
5514
  /**
1757
- * <p>The timestamp, in Unix epoch time format, at which to start running the inbound flow.
1758
- * </p>
5515
+ * <p>The timestamp, in Unix epoch time format, at which to start running the inbound flow. </p>
1759
5516
  * @public
1760
5517
  */
1761
5518
  ScheduledTimestamp?: Date | undefined;
1762
5519
  /**
1763
- * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html#relatedcontactid">related</a> to this
1764
- * contact.</p>
5520
+ * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html#relatedcontactid">related</a> to this contact.</p>
1765
5521
  * @public
1766
5522
  */
1767
5523
  RelatedContactId?: string | undefined;
@@ -1771,10 +5527,10 @@ export interface Contact {
1771
5527
  */
1772
5528
  WisdomInfo?: WisdomInfo | undefined;
1773
5529
  /**
1774
- * <p>The customer's identification number. For example, the <code>CustomerId</code> may be a
1775
- * customer number from your CRM. You can create a Lambda function to pull the unique customer ID of
1776
- * the caller from your CRM system. If you enable Amazon Connect Voice ID capability, this
1777
- * attribute is populated with the <code>CustomerSpeakerId</code> of the caller.</p>
5530
+ * <p>The customer's identification number. For example, the <code>CustomerId</code> may be a customer number from
5531
+ * your CRM. You can create a Lambda function to pull the unique customer ID of the caller from your CRM system. If you
5532
+ * enable Amazon Connect Voice ID capability, this attribute is populated with the <code>CustomerSpeakerId</code> of
5533
+ * the caller.</p>
1778
5534
  * @public
1779
5535
  */
1780
5536
  CustomerId?: string | undefined;
@@ -1784,31 +5540,29 @@ export interface Contact {
1784
5540
  */
1785
5541
  CustomerEndpoint?: EndpointInfo | undefined;
1786
5542
  /**
1787
- * <p>The system endpoint. For <code>INBOUND</code>, this is the phone number or email address
1788
- * that the customer dialed. For <code>OUTBOUND</code> and <code>EXTERNAL_OUTBOUND</code>, this is
1789
- * the outbound caller ID number assigned to the outbound queue that is used to dial the customer.
1790
- * For callback, this shows up as Softphone for calls handled by agents with softphone.</p>
5543
+ * <p>The system endpoint. For <code>INBOUND</code>, this is the phone number or email address that the customer
5544
+ * dialed. For <code>OUTBOUND</code> and <code>EXTERNAL_OUTBOUND</code>, this is the outbound caller ID number assigned
5545
+ * to the outbound queue that is used to dial the customer. For callback, this shows up as Softphone for calls handled
5546
+ * by agents with softphone.</p>
1791
5547
  * @public
1792
5548
  */
1793
5549
  SystemEndpoint?: EndpointInfo | undefined;
1794
5550
  /**
1795
- * <p>An integer that represents the queue time adjust to be applied to the contact, in seconds
1796
- * (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority
1797
- * is specified. Must be statically defined and a valid integer value.</p>
5551
+ * <p>An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue
5552
+ * time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined
5553
+ * and a valid integer value.</p>
1798
5554
  * @public
1799
5555
  */
1800
5556
  QueueTimeAdjustmentSeconds?: number | undefined;
1801
5557
  /**
1802
- * <p>An integer that represents the queue priority to be applied to the contact (lower priorities
1803
- * are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified.
1804
- * Must be statically defined, must be larger than zero, and a valid integer value. Default Value is
1805
- * 5.</p>
5558
+ * <p>An integer that represents the queue priority to be applied to the contact (lower priorities are routed
5559
+ * preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must
5560
+ * be larger than zero, and a valid integer value. Default Value is 5.</p>
1806
5561
  * @public
1807
5562
  */
1808
5563
  QueuePriority?: number | undefined;
1809
5564
  /**
1810
- * <p>Tags associated with the contact. This contains both Amazon Web Services generated and
1811
- * user-defined tags.</p>
5565
+ * <p>Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.</p>
1812
5566
  * @public
1813
5567
  */
1814
5568
  Tags?: Record<string, string> | undefined;
@@ -1833,8 +5587,7 @@ export interface Contact {
1833
5587
  */
1834
5588
  Campaign?: Campaign | undefined;
1835
5589
  /**
1836
- * <p>Indicates how an <a href="https://docs.aws.amazon.com/connect/latest/adminguide/how-to-create-campaigns.html">outbound campaign</a> call is
1837
- * actually disposed if the contact is connected to Amazon Connect.</p>
5590
+ * <p>Indicates how an <a href="https://docs.aws.amazon.com/connect/latest/adminguide/how-to-create-campaigns.html">outbound campaign</a> call is actually disposed if the contact is connected to Amazon Connect.</p>
1838
5591
  * @public
1839
5592
  */
1840
5593
  AnsweringMachineDetectionStatus?: AnsweringMachineDetectionStatus | undefined;
@@ -1864,11 +5617,10 @@ export interface Contact {
1864
5617
  */
1865
5618
  AdditionalEmailRecipients?: AdditionalEmailRecipients | undefined;
1866
5619
  /**
1867
- * <p>A set of system defined key-value pairs stored on individual contact segments using an
1868
- * attribute map. The attributes are standard Amazon Connect attributes and can be accessed in
1869
- * flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used
1870
- * to show channel subtype. For example, <code>connect:Guide</code> or
1871
- * <code>connect:SMS</code>.</p>
5620
+ * <p>A set of system defined key-value pairs stored on individual contact segments using an attribute map. The
5621
+ * attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only
5622
+ * alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example,
5623
+ * <code>connect:Guide</code> or <code>connect:SMS</code>.</p>
1872
5624
  * @public
1873
5625
  */
1874
5626
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
@@ -1878,14 +5630,15 @@ export interface Contact {
1878
5630
  */
1879
5631
  Recordings?: RecordingInfo[] | undefined;
1880
5632
  /**
1881
- * <p>The disconnect reason for the contact. For a list and description of all the possible
1882
- * disconnect reasons by channel, see DisconnectReason under <a href="https://docs.aws.amazon.com/connect/latest/adminguide/ctr-data-model.html#ctr-ContactTraceRecord">ContactTraceRecord</a> in the <i>Amazon Connect Administrator Guide</i>. </p>
5633
+ * <p>The disconnect reason for the contact. For a list and description of all the possible disconnect reasons by
5634
+ * channel, see DisconnectReason under <a href="https://docs.aws.amazon.com/connect/latest/adminguide/ctr-data-model.html#ctr-ContactTraceRecord">ContactTraceRecord</a> in the
5635
+ * <i>Amazon Connect Administrator Guide</i>. </p>
1883
5636
  * @public
1884
5637
  */
1885
5638
  DisconnectReason?: string | undefined;
1886
5639
  /**
1887
- * <p>Information about the contact evaluations where the key is the FormId, which is a unique
1888
- * identifier for the form.</p>
5640
+ * <p>Information about the contact evaluations where the key is the FormId, which is a unique identifier for the
5641
+ * form.</p>
1889
5642
  * @public
1890
5643
  */
1891
5644
  ContactEvaluations?: Record<string, ContactEvaluation> | undefined;
@@ -1895,8 +5648,8 @@ export interface Contact {
1895
5648
  */
1896
5649
  TaskTemplateInfo?: TaskTemplateInfoV2 | undefined;
1897
5650
  /**
1898
- * <p>A map of string key/value pairs that contain user-defined attributes which are lightly typed
1899
- * within the contact. This object is used only for task contacts.</p>
5651
+ * <p>A map of string key/value pairs that contain user-defined attributes which are lightly typed within the contact.
5652
+ * This object is used only for task contacts.</p>
1900
5653
  * @public
1901
5654
  */
1902
5655
  ContactDetails?: ContactDetails | undefined;
@@ -1910,6 +5663,11 @@ export interface Contact {
1910
5663
  * @public
1911
5664
  */
1912
5665
  Attributes?: Record<string, string> | undefined;
5666
+ /**
5667
+ * <p> List of next contact entries for the contact. </p>
5668
+ * @public
5669
+ */
5670
+ NextContacts?: NextContactEntry[] | undefined;
1913
5671
  }
1914
5672
  /**
1915
5673
  * <p>Information of returned contact.</p>
@@ -1957,13 +5715,12 @@ export interface ContactSearchSummary {
1957
5715
  */
1958
5716
  AgentInfo?: ContactSearchSummaryAgentInfo | undefined;
1959
5717
  /**
1960
- * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is
1961
- * when the contact arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For
1962
- * <code>CALLBACK</code>, this is when the callback contact was created. For <code>TRANSFER</code>
1963
- * and <code>QUEUE_TRANSFER</code>, this is when the transfer was initiated. For API, this is when
1964
- * the request arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent started dialing
1965
- * the external participant. For <code>MONITOR</code>, this is when the supervisor started listening
1966
- * to a contact.</p>
5718
+ * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is when the contact
5719
+ * arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For <code>CALLBACK</code>, this is when the
5720
+ * callback contact was created. For <code>TRANSFER</code> and <code>QUEUE_TRANSFER</code>, this is when the transfer
5721
+ * was initiated. For API, this is when the request arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent
5722
+ * started dialing the external participant. For <code>MONITOR</code>, this is when the supervisor started listening to
5723
+ * a contact.</p>
1967
5724
  * @public
1968
5725
  */
1969
5726
  InitiationTimestamp?: Date | undefined;