@aws-sdk/client-connect 3.703.0 → 3.711.0

package/dist-types/ts3.4/models/models_2.d.ts

@@ -3,25 +3,20 @@ import { ConnectServiceException as __BaseException } from "./ConnectServiceExce
 import {
   ActionSummary,
   AgentAvailabilityTimer,
-  AgentConfig,
   AgentHierarchyGroups,
   AgentStatus,
   AgentStatusState,
   AllowedCapabilities,
   Application,
   Channel,
-  ContactFlowStatus,
-  ContactFlowType,
   ContactInitiationMethod,
   ControlPlaneAttributeFilter,
   CreatedByInfo,
-  EvaluationFormQuestion,
-  EvaluationFormScoringStrategy,
   EventSourceName,
   FileStatusType,
   FileUseCaseType,
   HoursOfOperationConfig,
-  InitiateAs,
+  HoursOfOperationOverrideConfig,
   InstanceStorageConfig,
   InstanceStorageResourceType,
   MediaConcurrency,
@@ -44,12 +39,8 @@ import {
   TaskTemplateField,
   TaskTemplateStatus,
   UseCaseType,
-  UserIdentityInfo,
-  UserInfo,
   UserPhoneConfig,
   UserProficiency,
-  View,
-  ViewInputContent,
   ViewStatus,
   ViewType,
   VocabularyLanguageCode,
@@ -65,6 +56,7 @@ import {
   HierarchyGroup,
   HierarchyGroupSummary,
   HoursOfOperation,
+  HoursOfOperationOverride,
   InstanceAttributeType,
   PhoneNumberCountryCode,
   PhoneNumberType,
@@ -73,19 +65,153 @@ import {
   Queue,
   QueueStatus,
   QuickConnect,
-  RealTimeContactAnalysisSegmentAttachments,
-  RealTimeContactAnalysisSegmentCategories,
-  RealTimeContactAnalysisSegmentEvent,
-  RealTimeContactAnalysisSegmentIssues,
-  RealTimeContactAnalysisSegmentPostContactSummary,
-  RealTimeContactAnalysisSegmentTranscript,
-  RealTimeContactAnalysisSupportedChannel,
+  RealTimeContactAnalysisOutputType,
+  RealTimeContactAnalysisSegmentType,
   RoutingProfile,
-  SignInConfig,
   SortOrder,
-  TelephonyConfig,
   TrafficDistributionGroupStatus,
 } from "./models_1";
+export interface ListRealtimeContactAnalysisSegmentsV2Request {
+  InstanceId: string | undefined;
+  ContactId: string | undefined;
+  MaxResults?: number | undefined;
+  NextToken?: string | undefined;
+  OutputType: RealTimeContactAnalysisOutputType | undefined;
+  SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
+}
+export declare const RealTimeContactAnalysisSupportedChannel: {
+  readonly CHAT: "CHAT";
+  readonly VOICE: "VOICE";
+};
+export type RealTimeContactAnalysisSupportedChannel =
+  (typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
+export declare const ArtifactStatus: {
+  readonly APPROVED: "APPROVED";
+  readonly IN_PROGRESS: "IN_PROGRESS";
+  readonly REJECTED: "REJECTED";
+};
+export type ArtifactStatus =
+  (typeof ArtifactStatus)[keyof typeof ArtifactStatus];
+export interface RealTimeContactAnalysisAttachment {
+  AttachmentName: string | undefined;
+  ContentType?: string | undefined;
+  AttachmentId: string | undefined;
+  Status?: ArtifactStatus | undefined;
+}
+export type RealTimeContactAnalysisTimeData =
+  | RealTimeContactAnalysisTimeData.AbsoluteTimeMember
+  | RealTimeContactAnalysisTimeData.$UnknownMember;
+export declare namespace RealTimeContactAnalysisTimeData {
+  interface AbsoluteTimeMember {
+    AbsoluteTime: Date;
+    $unknown?: never;
+  }
+  interface $UnknownMember {
+    AbsoluteTime?: never;
+    $unknown: [string, any];
+  }
+  interface Visitor<T> {
+    AbsoluteTime: (value: Date) => T;
+    _: (name: string, value: any) => T;
+  }
+  const visit: <T>(
+    value: RealTimeContactAnalysisTimeData,
+    visitor: Visitor<T>
+  ) => T;
+}
+export interface RealTimeContactAnalysisSegmentAttachments {
+  Id: string | undefined;
+  ParticipantId: string | undefined;
+  ParticipantRole: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  Attachments: RealTimeContactAnalysisAttachment[] | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
+}
+export interface RealTimeContactAnalysisCharacterInterval {
+  BeginOffsetChar: number | undefined;
+  EndOffsetChar: number | undefined;
+}
+export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
+  Id: string | undefined;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
+}
+export interface RealTimeContactAnalysisPointOfInterest {
+  TranscriptItems?:
+    | RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[]
+    | undefined;
+}
+export interface RealTimeContactAnalysisCategoryDetails {
+  PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
+}
+export interface RealTimeContactAnalysisSegmentCategories {
+  MatchedDetails:
+    | Record<string, RealTimeContactAnalysisCategoryDetails>
+    | undefined;
+}
+export interface RealTimeContactAnalysisSegmentEvent {
+  Id: string | undefined;
+  ParticipantId?: string | undefined;
+  ParticipantRole?: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  EventType: string | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
+}
+export interface RealTimeContactAnalysisTranscriptItemWithContent {
+  Content?: string | undefined;
+  Id: string | undefined;
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
+}
+export interface RealTimeContactAnalysisIssueDetected {
+  TranscriptItems:
+    | RealTimeContactAnalysisTranscriptItemWithContent[]
+    | undefined;
+}
+export interface RealTimeContactAnalysisSegmentIssues {
+  IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
+}
+export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
+  readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
+  readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
+  readonly INTERNAL_ERROR: "INTERNAL_ERROR";
+  readonly INVALID_ANALYSIS_CONFIGURATION: "INVALID_ANALYSIS_CONFIGURATION";
+  readonly QUOTA_EXCEEDED: "QUOTA_EXCEEDED";
+};
+export type RealTimeContactAnalysisPostContactSummaryFailureCode =
+  (typeof RealTimeContactAnalysisPostContactSummaryFailureCode)[keyof typeof RealTimeContactAnalysisPostContactSummaryFailureCode];
+export declare const RealTimeContactAnalysisPostContactSummaryStatus: {
+  readonly COMPLETED: "COMPLETED";
+  readonly FAILED: "FAILED";
+};
+export type RealTimeContactAnalysisPostContactSummaryStatus =
+  (typeof RealTimeContactAnalysisPostContactSummaryStatus)[keyof typeof RealTimeContactAnalysisPostContactSummaryStatus];
+export interface RealTimeContactAnalysisSegmentPostContactSummary {
+  Content?: string | undefined;
+  Status: RealTimeContactAnalysisPostContactSummaryStatus | undefined;
+  FailureCode?:
+    | RealTimeContactAnalysisPostContactSummaryFailureCode
+    | undefined;
+}
+export interface RealTimeContactAnalysisTranscriptItemRedaction {
+  CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
+}
+export declare const RealTimeContactAnalysisSentimentLabel: {
+  readonly NEGATIVE: "NEGATIVE";
+  readonly NEUTRAL: "NEUTRAL";
+  readonly POSITIVE: "POSITIVE";
+};
+export type RealTimeContactAnalysisSentimentLabel =
+  (typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
+export interface RealTimeContactAnalysisSegmentTranscript {
+  Id: string | undefined;
+  ParticipantId: string | undefined;
+  ParticipantRole: ParticipantRole | undefined;
+  DisplayName?: string | undefined;
+  Content: string | undefined;
+  ContentType?: string | undefined;
+  Time: RealTimeContactAnalysisTimeData | undefined;
+  Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
+  Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
+}
 export type RealtimeContactAnalysisSegment =
   | RealtimeContactAnalysisSegment.AttachmentsMember
   | RealtimeContactAnalysisSegment.CategoriesMember
@@ -683,9 +809,28 @@ export interface SearchEmailAddressesResponse {
   EmailAddresses?: EmailAddressMetadata[] | undefined;
   ApproximateTotalCount?: number | undefined;
 }
+export declare const DateComparisonType: {
+  readonly EQUAL_TO: "EQUAL_TO";
+  readonly GREATER_THAN: "GREATER_THAN";
+  readonly GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO";
+  readonly LESS_THAN: "LESS_THAN";
+  readonly LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO";
+};
+export type DateComparisonType =
+  (typeof DateComparisonType)[keyof typeof DateComparisonType];
+export interface DateCondition {
+  FieldName?: string | undefined;
+  Value?: string | undefined;
+  ComparisonType?: DateComparisonType | undefined;
+}
 export interface HoursOfOperationSearchFilter {
   TagFilter?: ControlPlaneTagFilter | undefined;
 }
+export interface SearchHoursOfOperationOverridesResponse {
+  HoursOfOperationOverrides?: HoursOfOperationOverride[] | undefined;
+  NextToken?: string | undefined;
+  ApproximateTotalCount?: number | undefined;
+}
 export interface SearchHoursOfOperationsResponse {
   HoursOfOperations?: HoursOfOperation[] | undefined;
   NextToken?: string | undefined;
@@ -1391,6 +1536,27 @@ export interface UpdateHoursOfOperationRequest {
   TimeZone?: string | undefined;
   Config?: HoursOfOperationConfig[] | undefined;
 }
+export declare class ConditionalOperationFailedException extends __BaseException {
+  readonly name: "ConditionalOperationFailedException";
+  readonly $fault: "client";
+  Message?: string | undefined;
+  constructor(
+    opts: __ExceptionOptionType<
+      ConditionalOperationFailedException,
+      __BaseException
+    >
+  );
+}
+export interface UpdateHoursOfOperationOverrideRequest {
+  InstanceId: string | undefined;
+  HoursOfOperationId: string | undefined;
+  HoursOfOperationOverrideId: string | undefined;
+  Name?: string | undefined;
+  Description?: string | undefined;
+  Config?: HoursOfOperationOverrideConfig[] | undefined;
+  EffectiveFrom?: string | undefined;
+  EffectiveTill?: string | undefined;
+}
 export interface UpdateInstanceAttributeRequest {
   InstanceId: string | undefined;
   AttributeType: InstanceAttributeType | undefined;
@@ -1533,17 +1699,6 @@ export interface UpdateQueueOutboundCallerConfigRequest {
   QueueId: string | undefined;
   OutboundCallerConfig: OutboundCallerConfig | undefined;
 }
-export declare class ConditionalOperationFailedException extends __BaseException {
-  readonly name: "ConditionalOperationFailedException";
-  readonly $fault: "client";
-  Message?: string | undefined;
-  constructor(
-    opts: __ExceptionOptionType<
-      ConditionalOperationFailedException,
-      __BaseException
-    >
-  );
-}
 export interface UpdateQueueOutboundEmailConfigRequest {
   InstanceId: string | undefined;
   QueueId: string | undefined;
@@ -1622,173 +1777,6 @@ export interface UpdateTaskTemplateRequest {
   Status?: TaskTemplateStatus | undefined;
   Fields?: TaskTemplateField[] | undefined;
 }
-export interface UpdateTaskTemplateResponse {
-  InstanceId?: string | undefined;
-  Id?: string | undefined;
-  Arn?: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  ContactFlowId?: string | undefined;
-  SelfAssignFlowId?: string | undefined;
-  Constraints?: TaskTemplateConstraints | undefined;
-  Defaults?: TaskTemplateDefaults | undefined;
-  Fields?: TaskTemplateField[] | undefined;
-  Status?: TaskTemplateStatus | undefined;
-  LastModifiedTime?: Date | undefined;
-  CreatedTime?: Date | undefined;
-}
-export interface UpdateTrafficDistributionRequest {
-  Id: string | undefined;
-  TelephonyConfig?: TelephonyConfig | undefined;
-  SignInConfig?: SignInConfig | undefined;
-  AgentConfig?: AgentConfig | undefined;
-}
-export interface UpdateTrafficDistributionResponse {}
-export interface UpdateUserHierarchyRequest {
-  HierarchyGroupId?: string | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface UpdateUserHierarchyGroupNameRequest {
-  Name: string | undefined;
-  HierarchyGroupId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface HierarchyLevelUpdate {
-  Name: string | undefined;
-}
-export interface HierarchyStructureUpdate {
-  LevelOne?: HierarchyLevelUpdate | undefined;
-  LevelTwo?: HierarchyLevelUpdate | undefined;
-  LevelThree?: HierarchyLevelUpdate | undefined;
-  LevelFour?: HierarchyLevelUpdate | undefined;
-  LevelFive?: HierarchyLevelUpdate | undefined;
-}
-export interface UpdateUserHierarchyStructureRequest {
-  HierarchyStructure: HierarchyStructureUpdate | undefined;
-  InstanceId: string | undefined;
-}
-export interface UpdateUserIdentityInfoRequest {
-  IdentityInfo: UserIdentityInfo | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface UpdateUserPhoneConfigRequest {
-  PhoneConfig: UserPhoneConfig | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface UpdateUserProficienciesRequest {
-  InstanceId: string | undefined;
-  UserId: string | undefined;
-  UserProficiencies: UserProficiency[] | undefined;
-}
-export interface UpdateUserRoutingProfileRequest {
-  RoutingProfileId: string | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface UpdateUserSecurityProfilesRequest {
-  SecurityProfileIds: string[] | undefined;
-  UserId: string | undefined;
-  InstanceId: string | undefined;
-}
-export interface UpdateViewContentRequest {
-  InstanceId: string | undefined;
-  ViewId: string | undefined;
-  Status: ViewStatus | undefined;
-  Content: ViewInputContent | undefined;
-}
-export interface UpdateViewContentResponse {
-  View?: View | undefined;
-}
-export interface UpdateViewMetadataRequest {
-  InstanceId: string | undefined;
-  ViewId: string | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-}
-export interface UpdateViewMetadataResponse {}
-export interface SegmentAttributeValue {
-  ValueString?: string | undefined;
-  ValueMap?: Record<string, SegmentAttributeValue> | undefined;
-  ValueInteger?: number | undefined;
-}
-export type EvaluationFormItem =
-  | EvaluationFormItem.QuestionMember
-  | EvaluationFormItem.SectionMember
-  | EvaluationFormItem.$UnknownMember;
-export declare namespace EvaluationFormItem {
-  interface SectionMember {
-    Section: EvaluationFormSection;
-    Question?: never;
-    $unknown?: never;
-  }
-  interface QuestionMember {
-    Section?: never;
-    Question: EvaluationFormQuestion;
-    $unknown?: never;
-  }
-  interface $UnknownMember {
-    Section?: never;
-    Question?: never;
-    $unknown: [string, any];
-  }
-  interface Visitor<T> {
-    Section: (value: EvaluationFormSection) => T;
-    Question: (value: EvaluationFormQuestion) => T;
-    _: (name: string, value: any) => T;
-  }
-  const visit: <T>(value: EvaluationFormItem, visitor: Visitor<T>) => T;
-}
-export interface EvaluationFormSection {
-  Title: string | undefined;
-  RefId: string | undefined;
-  Instructions?: string | undefined;
-  Items: EvaluationFormItem[] | undefined;
-  Weight?: number | undefined;
-}
-export interface AgentStatusSearchCriteria {
-  OrConditions?: AgentStatusSearchCriteria[] | undefined;
-  AndConditions?: AgentStatusSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-}
-export interface ContactFlowModuleSearchCriteria {
-  OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
-  AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-}
-export interface ContactFlowSearchCriteria {
-  OrConditions?: ContactFlowSearchCriteria[] | undefined;
-  AndConditions?: ContactFlowSearchCriteria[] | undefined;
-  StringCondition?: StringCondition | undefined;
-  TypeCondition?: ContactFlowType | undefined;
-  StateCondition?: ContactFlowState | undefined;
-  StatusCondition?: ContactFlowStatus | undefined;
-}
-export interface CreateContactRequest {
-  InstanceId: string | undefined;
-  ClientToken?: string | undefined;
-  RelatedContactId?: string | undefined;
-  Attributes?: Record<string, string> | undefined;
-  References?: Record<string, Reference> | undefined;
-  Channel: Channel | undefined;
-  InitiationMethod: ContactInitiationMethod | undefined;
-  ExpiryDurationInMinutes?: number | undefined;
-  UserInfo?: UserInfo | undefined;
-  InitiateAs?: InitiateAs | undefined;
-  Name?: string | undefined;
-  Description?: string | undefined;
-  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
-}
-export interface CreateEvaluationFormRequest {
-  InstanceId: string | undefined;
-  Title: string | undefined;
-  Description?: string | undefined;
-  Items: EvaluationFormItem[] | undefined;
-  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
-  ClientToken?: string | undefined;
-}
 export declare const ViewSummaryFilterSensitiveLog: (obj: ViewSummary) => any;
 export declare const ListViewsResponseFilterSensitiveLog: (
   obj: ListViewsResponse
@@ -1885,18 +1873,3 @@ export declare const StartWebRTCContactResponseFilterSensitiveLog: (
 export declare const UpdateEmailAddressMetadataRequestFilterSensitiveLog: (
   obj: UpdateEmailAddressMetadataRequest
 ) => any;
-export declare const UpdateUserIdentityInfoRequestFilterSensitiveLog: (
-  obj: UpdateUserIdentityInfoRequest
-) => any;
-export declare const UpdateViewContentRequestFilterSensitiveLog: (
-  obj: UpdateViewContentRequest
-) => any;
-export declare const UpdateViewContentResponseFilterSensitiveLog: (
-  obj: UpdateViewContentResponse
-) => any;
-export declare const UpdateViewMetadataRequestFilterSensitiveLog: (
-  obj: UpdateViewMetadataRequest
-) => any;
-export declare const CreateContactRequestFilterSensitiveLog: (
-  obj: CreateContactRequest
-) => any;