@aws-sdk/client-connect 3.703.0 → 3.711.0

package/dist-types/models/models_3.d.ts

@@ -1,6 +1,711 @@
-import { AdditionalEmailRecipients, AgentInfo, AgentStatusSearchFilter, Campaign, Channel, ContactInitiationMethod, Endpoint, EvaluationFormScoringStrategy, Reference, StringCondition, UserInfo } from "./models_0";
-import { AnsweringMachineDetectionStatus, AttributeCondition, Customer, CustomerVoiceActivity, DisconnectDetails, EndpointInfo, Evaluation, EvaluationFormVersionStatus, Expiry, QualityMetrics, QueueInfo, RoutingCriteriaStepStatus, WisdomInfo } from "./models_1";
-import { AgentStatusSearchCriteria, ChatMessage, ContactFlowModuleSearchCriteria, ContactFlowModuleSearchFilter, ContactFlowSearchCriteria, ContactFlowSearchFilter, EmailAddressInfo, EmailAddressSearchFilter, EmailAttachment, EvaluationFormItem, HierarchyGroupCondition, HoursOfOperationSearchFilter, InboundAdditionalRecipients, InboundEmailContent, ListCondition, ParticipantDetails, PersistentChat, PromptSearchFilter, QueueInfoInput, QueueSearchFilter, QuickConnectSearchFilter, RoutingCriteriaInputStepExpiry, RoutingProfileSearchFilter, SearchableQueueType, SecurityProfilesSearchFilter, SegmentAttributeValue, UserHierarchyGroupSearchFilter, UserSearchFilter } from "./models_2";
+import { AdditionalEmailRecipients, AgentConfig, AgentInfo, AgentStatusSearchFilter, Campaign, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, Endpoint, EvaluationFormQuestion, EvaluationFormScoringStrategy, InitiateAs, Reference, StringCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus } from "./models_0";
+import { AnsweringMachineDetectionStatus, AttributeCondition, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, Customer, CustomerVoiceActivity, DisconnectDetails, EndpointInfo, Evaluation, EvaluationFormVersionStatus, Expiry, QualityMetrics, QueueInfo, RoutingCriteriaStepStatus, SignInConfig, TelephonyConfig, WisdomInfo } from "./models_1";
+import { ChatMessage, ContactFlowModuleSearchFilter, ContactFlowSearchFilter, DateCondition, EmailAddressInfo, EmailAddressSearchFilter, EmailAttachment, HierarchyGroupCondition, HoursOfOperationSearchFilter, InboundAdditionalRecipients, InboundEmailContent, ListCondition, ParticipantDetails, PersistentChat, PromptSearchFilter, QueueInfoInput, QueueSearchFilter, QuickConnectSearchFilter, RoutingCriteriaInputStepExpiry, RoutingProfileSearchFilter, SearchableQueueType, SecurityProfilesSearchFilter, UserHierarchyGroupSearchFilter, UserSearchFilter } from "./models_2";
+/**
+ * @public
+ */
+export interface UpdateTaskTemplateResponse {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId?: string | undefined;
+    /**
+     * <p>The identifier of the task template resource.</p>
+     * @public
+     */
+    Id?: string | undefined;
+    /**
+     * <p>The Amazon Resource Name (ARN) for the task template resource.</p>
+     * @public
+     */
+    Arn?: string | undefined;
+    /**
+     * <p>The name of the task template.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The description of the task template.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
+     * @public
+     */
+    ContactFlowId?: string | undefined;
+    /**
+     * <p>The ContactFlowId for the flow that will be run if this template is used to create a
+     *    self-assigned task.</p>
+     * @public
+     */
+    SelfAssignFlowId?: string | undefined;
+    /**
+     * <p>Constraints that are applicable to the fields listed.</p>
+     * @public
+     */
+    Constraints?: TaskTemplateConstraints | undefined;
+    /**
+     * <p>The default values for fields when a task is created by referencing this template.</p>
+     * @public
+     */
+    Defaults?: TaskTemplateDefaults | undefined;
+    /**
+     * <p>Fields that are part of the template.</p>
+     * @public
+     */
+    Fields?: TaskTemplateField[] | undefined;
+    /**
+     * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
+     * Tasks can only be created from <code>ACTIVE</code> templates.
+     * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
+     * @public
+     */
+    Status?: TaskTemplateStatus | undefined;
+    /**
+     * <p>The timestamp when the task template was last modified.</p>
+     * @public
+     */
+    LastModifiedTime?: Date | undefined;
+    /**
+     * <p>The timestamp when the task template was created.</p>
+     * @public
+     */
+    CreatedTime?: Date | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateTrafficDistributionRequest {
+    /**
+     * <p>The identifier of the traffic distribution group.
+     * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
+     * The ARN must be provided if the call is from the replicated Region. </p>
+     * @public
+     */
+    Id: string | undefined;
+    /**
+     * <p>The distribution of traffic between the instance and its replica(s).</p>
+     * @public
+     */
+    TelephonyConfig?: TelephonyConfig | undefined;
+    /**
+     * <p>The distribution that determines which Amazon Web Services Regions should be used to sign in
+     *    agents in to both the instance and its replica(s).</p>
+     * @public
+     */
+    SignInConfig?: SignInConfig | undefined;
+    /**
+     * <p>The distribution of agents between the instance and its replica(s).</p>
+     * @public
+     */
+    AgentConfig?: AgentConfig | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateTrafficDistributionResponse {
+}
+/**
+ * @public
+ */
+export interface UpdateUserHierarchyRequest {
+    /**
+     * <p>The identifier of the hierarchy group.</p>
+     * @public
+     */
+    HierarchyGroupId?: string | undefined;
+    /**
+     * <p>The identifier of the user account.</p>
+     * @public
+     */
+    UserId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserHierarchyGroupNameRequest {
+    /**
+     * <p>The name of the hierarchy group. Must not be more than 100 characters.</p>
+     * @public
+     */
+    Name: string | undefined;
+    /**
+     * <p>The identifier of the hierarchy group.</p>
+     * @public
+     */
+    HierarchyGroupId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * <p>Contains information about the hierarchy level to update.</p>
+ * @public
+ */
+export interface HierarchyLevelUpdate {
+    /**
+     * <p>The name of the user hierarchy level. Must not be more than 50 characters.</p>
+     * @public
+     */
+    Name: string | undefined;
+}
+/**
+ * <p>Contains information about the level hierarchy to update.</p>
+ * @public
+ */
+export interface HierarchyStructureUpdate {
+    /**
+     * <p>The
+     *    update
+     *    for level one.</p>
+     * @public
+     */
+    LevelOne?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level two.</p>
+     * @public
+     */
+    LevelTwo?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level three.</p>
+     * @public
+     */
+    LevelThree?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level four.</p>
+     * @public
+     */
+    LevelFour?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level five.</p>
+     * @public
+     */
+    LevelFive?: HierarchyLevelUpdate | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserHierarchyStructureRequest {
+    /**
+     * <p>The hierarchy levels to update.</p>
+     * @public
+     */
+    HierarchyStructure: HierarchyStructureUpdate | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserIdentityInfoRequest {
+    /**
+     * <p>The identity information for the user.</p>
+     * @public
+     */
+    IdentityInfo: UserIdentityInfo | undefined;
+    /**
+     * <p>The identifier of the user account.</p>
+     * @public
+     */
+    UserId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserPhoneConfigRequest {
+    /**
+     * <p>Information about phone configuration settings for the user.</p>
+     * @public
+     */
+    PhoneConfig: UserPhoneConfig | undefined;
+    /**
+     * <p>The identifier of the user account.</p>
+     * @public
+     */
+    UserId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserProficienciesRequest {
+    /**
+     * <p> The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
+     *    Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the user account.</p>
+     * @public
+     */
+    UserId: string | undefined;
+    /**
+     * <p>The proficiencies to be updated for the user. Proficiencies must first be associated to the
+     *    user. You can do this using AssociateUserProficiencies API.</p>
+     * @public
+     */
+    UserProficiencies: UserProficiency[] | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserRoutingProfileRequest {
+    /**
+     * <p>The identifier of the routing profile for the user.</p>
+     * @public
+     */
+    RoutingProfileId: string | undefined;
+    /**
+     * <p>The identifier of the user account.</p>
+     * @public
+     */
+    UserId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserSecurityProfilesRequest {
+    /**
+     * <p>The identifiers of the security profiles for the user.</p>
+     * @public
+     */
+    SecurityProfileIds: string[] | undefined;
+    /**
+     * <p>The identifier of the user account.</p>
+     * @public
+     */
+    UserId: string | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateViewContentRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
+     * @public
+     */
+    ViewId: string | undefined;
+    /**
+     * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The
+     *     <code>PUBLISHED</code> status will initiate validation on the content.</p>
+     * @public
+     */
+    Status: ViewStatus | undefined;
+    /**
+     * <p>View content containing all content necessary to render a view except for runtime input data
+     *    and the runtime input schema, which is auto-generated by this operation.</p>
+     *          <p>The total uncompressed content has a maximum file size of 400kB.</p>
+     * @public
+     */
+    Content: ViewInputContent | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateViewContentResponse {
+    /**
+     * <p>A view resource object. Contains metadata and content necessary to render the view.</p>
+     * @public
+     */
+    View?: View | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateViewMetadataRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
+     * @public
+     */
+    ViewId: string | undefined;
+    /**
+     * <p>The name of the view.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The description of the view.</p>
+     * @public
+     */
+    Description?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateViewMetadataResponse {
+}
+/**
+ * <p>A value for a segment attribute. This is structured as a map where the key is
+ *     <code>valueString</code> and the value is a string.</p>
+ * @public
+ */
+export interface SegmentAttributeValue {
+    /**
+     * <p>The value of a segment attribute.</p>
+     * @public
+     */
+    ValueString?: string | undefined;
+    /**
+     * <p>The value of a segment attribute.</p>
+     * @public
+     */
+    ValueMap?: Record<string, SegmentAttributeValue> | undefined;
+    /**
+     * <p>The value of a segment attribute.</p>
+     * @public
+     */
+    ValueInteger?: number | undefined;
+}
+/**
+ * <p>Information about an item from an evaluation form. The item must be either a section or a
+ *    question.</p>
+ * @public
+ */
+export type EvaluationFormItem = EvaluationFormItem.QuestionMember | EvaluationFormItem.SectionMember | EvaluationFormItem.$UnknownMember;
+/**
+ * @public
+ */
+export declare namespace EvaluationFormItem {
+    /**
+     * <p>The information of the section.</p>
+     * @public
+     */
+    interface SectionMember {
+        Section: EvaluationFormSection;
+        Question?: never;
+        $unknown?: never;
+    }
+    /**
+     * <p>The information of the question.</p>
+     * @public
+     */
+    interface QuestionMember {
+        Section?: never;
+        Question: EvaluationFormQuestion;
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        Section?: never;
+        Question?: never;
+        $unknown: [string, any];
+    }
+    interface Visitor<T> {
+        Section: (value: EvaluationFormSection) => T;
+        Question: (value: EvaluationFormQuestion) => T;
+        _: (name: string, value: any) => T;
+    }
+    const visit: <T>(value: EvaluationFormItem, visitor: Visitor<T>) => T;
+}
+/**
+ * <p>Information about a section from an evaluation form. A section can contain sections and/or
+ *    questions. Evaluation forms can only contain sections and subsections (two level nesting).</p>
+ * @public
+ */
+export interface EvaluationFormSection {
+    /**
+     * <p>The title of the section.</p>
+     * @public
+     */
+    Title: string | undefined;
+    /**
+     * <p>The identifier of the section. An identifier must be unique within the evaluation
+     *    form.</p>
+     * @public
+     */
+    RefId: string | undefined;
+    /**
+     * <p>The instructions of the section.</p>
+     * @public
+     */
+    Instructions?: string | undefined;
+    /**
+     * <p>The items of the section.</p>
+     * @public
+     */
+    Items: EvaluationFormItem[] | undefined;
+    /**
+     * <p>The scoring weight of the section.</p>
+     * @public
+     */
+    Weight?: number | undefined;
+}
+/**
+ * <p>The search criteria to be used to return agent statuses.</p>
+ * @public
+ */
+export interface AgentStatusSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an <code>OR</code>
+     *    condition.</p>
+     * @public
+     */
+    OrConditions?: AgentStatusSearchCriteria[] | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     *          <note>
+     *             <p>The currently supported values for <code>FieldName</code> are <code>name</code>,
+     *      <code>description</code>, <code>state</code>, <code>type</code>, <code>displayOrder</code>,
+     *     and <code>resourceID</code>.</p>
+     *          </note>
+     * @public
+     */
+    AndConditions?: AgentStatusSearchCriteria[] | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     *          <note>
+     *             <p>The currently supported values for <code>FieldName</code> are <code>name</code>,
+     *      <code>description</code>, <code>state</code>, <code>type</code>, <code>displayOrder</code>,
+     *     and <code>resourceID</code>.</p>
+     *          </note>
+     * @public
+     */
+    StringCondition?: StringCondition | undefined;
+}
+/**
+ * <p>The search criteria to be used to return flow modules.</p>
+ * @public
+ */
+export interface ContactFlowModuleSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an <code>OR</code>
+     *    condition.</p>
+     * @public
+     */
+    OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
+    /**
+     * <p>A list of conditions which would be applied together with an <code>AND</code>
+     *    condition.</p>
+     * @public
+     */
+    AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     * @public
+     */
+    StringCondition?: StringCondition | undefined;
+    /**
+     * <p>The state of the flow.</p>
+     * @public
+     */
+    StateCondition?: ContactFlowModuleState | undefined;
+    /**
+     * <p>The status of the flow.</p>
+     * @public
+     */
+    StatusCondition?: ContactFlowModuleStatus | undefined;
+}
+/**
+ * <p>The search criteria to be used to return flows.</p>
+ * @public
+ */
+export interface ContactFlowSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an <code>OR</code>
+     *    condition.</p>
+     * @public
+     */
+    OrConditions?: ContactFlowSearchCriteria[] | undefined;
+    /**
+     * <p>A list of conditions which would be applied together with an <code>AND</code>
+     *    condition.</p>
+     * @public
+     */
+    AndConditions?: ContactFlowSearchCriteria[] | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     * @public
+     */
+    StringCondition?: StringCondition | undefined;
+    /**
+     * <p>The type of flow.</p>
+     * @public
+     */
+    TypeCondition?: ContactFlowType | undefined;
+    /**
+     * <p>The state of the flow.</p>
+     * @public
+     */
+    StateCondition?: ContactFlowState | undefined;
+    /**
+     * <p>The status of the flow.</p>
+     * @public
+     */
+    StatusCondition?: ContactFlowStatus | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateContactRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+    /**
+     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
+     * @public
+     */
+    RelatedContactId?: string | undefined;
+    /**
+     * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
+     *          <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
+     *    can include only alphanumeric, dash, and underscore characters.</p>
+     * @public
+     */
+    Attributes?: Record<string, string> | undefined;
+    /**
+     * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have
+     *    the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL |
+     *    ATTACHMENT.</p>
+     * @public
+     */
+    References?: Record<string, Reference> | undefined;
+    /**
+     * <p>The channel for the contact</p>
+     * @public
+     */
+    Channel: Channel | undefined;
+    /**
+     * <p>Indicates how the contact was initiated.</p>
+     * @public
+     */
+    InitiationMethod: ContactInitiationMethod | undefined;
+    /**
+     * <p>Number of minutes the contact will be active for before expiring</p>
+     * @public
+     */
+    ExpiryDurationInMinutes?: number | undefined;
+    /**
+     * <p>User details for the contact</p>
+     * @public
+     */
+    UserInfo?: UserInfo | undefined;
+    /**
+     * <p>Initial state of the contact when it's created</p>
+     * @public
+     */
+    InitiateAs?: InitiateAs | undefined;
+    /**
+     * <p>The name of a the contact.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>A description of the contact.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>A set of system defined key-value pairs stored on individual contact segments (unique
+     *    contact ID) using an attribute map. The attributes are standard Amazon Connect attributes.
+     *    They can be accessed in flows.</p>
+     *          <p>Attribute keys can include only alphanumeric, -, and _.</p>
+     *          <p>This field can be used to set Segment Contact Expiry as a duration in minutes.</p>
+     *          <note>
+     *             <p>To set contact expiry, a ValueMap must be specified containing the integer number of
+     *     minutes the contact will be active for before expiring, with <code>SegmentAttributes</code> like
+     *     \{ <code> "connect:ContactExpiry": \{"ValueMap" : \{ "ExpiryDuration": \{ "ValueInteger":
+     *      135\}\}\}\}</code>. </p>
+     *          </note>
+     * @public
+     */
+    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateEvaluationFormRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A title of the evaluation form.</p>
+     * @public
+     */
+    Title: string | undefined;
+    /**
+     * <p>The description of the evaluation form.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>Items that are part of the evaluation form.  The total number of sections and questions must not exceed 100 each.  Questions must be contained in a section.</p>
+     * @public
+     */
+    Items: EvaluationFormItem[] | undefined;
+    /**
+     * <p>A scoring strategy of the evaluation form.</p>
+     * @public
+     */
+    ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
 /**
  * <p>The search criteria to be used to return email addresses.</p>
  * @public
@@ -160,6 +865,32 @@ export interface Expression {
      */
     OrExpression?: Expression[] | undefined;
 }
+/**
+ * <p>The search criteria to be used to return hours of operations overrides.</p>
+ * @public
+ */
+export interface HoursOfOperationOverrideSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an OR condition.</p>
+     * @public
+     */
+    OrConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
+    /**
+     * <p>A list of conditions which would be applied together with an AND condition.</p>
+     * @public
+     */
+    AndConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     * @public
+     */
+    StringCondition?: StringCondition | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a date condition.</p>
+     * @public
+     */
+    DateCondition?: DateCondition | undefined;
+}
 /**
  * <p>The search criteria to be used to return hours of operations.</p>
  * @public
@@ -866,16 +1597,16 @@ export interface UpdateContactRequest {
     /**
      * <p>The endpoint of the customer for which the contact was initiated. For external audio
      *    contacts, this is usually the end customer's phone number. This value can only be updated for
-     *    external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect
-     *     Contact Lens integration</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
+     *    external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens
+     *     integration</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
      * @public
      */
     CustomerEndpoint?: Endpoint | undefined;
     /**
      * <p>External system endpoint for the contact was initiated. For external audio contacts, this is
      *    the phone number of the external system such as the contact center. This value can only be
-     *    updated for external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect
-     *     Contact Lens integration</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
+     *    updated for external audio contacts. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html">Amazon Connect Contact Lens
+     *     integration</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
      * @public
      */
     SystemEndpoint?: Endpoint | undefined;
@@ -1179,6 +1910,39 @@ export interface SearchEmailAddressesRequest {
      */
     SearchFilter?: EmailAddressSearchFilter | undefined;
 }
+/**
+ * @public
+ */
+export interface SearchHoursOfOperationOverridesRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results. Length Constraints: Minimum length of 1.
+     *    Maximum length of 2500.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page. Valid Range: Minimum value of 1. Maximum
+     *    value of 100.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+    /**
+     * <p>Filters to be applied to search results.</p>
+     * @public
+     */
+    SearchFilter?: HoursOfOperationSearchFilter | undefined;
+    /**
+     * <p>The search criteria to be used to return hours of operations overrides.</p>
+     * @public
+     */
+    SearchCriteria?: HoursOfOperationOverrideSearchCriteria | undefined;
+}
 /**
  * @public
  */
@@ -1800,6 +2564,26 @@ export interface DescribeContactResponse {
      */
     Contact?: Contact | undefined;
 }
+/**
+ * @internal
+ */
+export declare const UpdateUserIdentityInfoRequestFilterSensitiveLog: (obj: UpdateUserIdentityInfoRequest) => any;
+/**
+ * @internal
+ */
+export declare const UpdateViewContentRequestFilterSensitiveLog: (obj: UpdateViewContentRequest) => any;
+/**
+ * @internal
+ */
+export declare const UpdateViewContentResponseFilterSensitiveLog: (obj: UpdateViewContentResponse) => any;
+/**
+ * @internal
+ */
+export declare const UpdateViewMetadataRequestFilterSensitiveLog: (obj: UpdateViewMetadataRequest) => any;
+/**
+ * @internal
+ */
+export declare const CreateContactRequestFilterSensitiveLog: (obj: CreateContactRequest) => any;
 /**
  * @internal
  */