@aws-sdk/client-connect 3.696.0 → 3.699.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (161) hide show
  1. package/README.md +88 -0
  2. package/dist-cjs/index.js +968 -115
  3. package/dist-es/Connect.js +22 -0
  4. package/dist-es/commands/CreateContactCommand.js +23 -0
  5. package/dist-es/commands/CreateEmailAddressCommand.js +23 -0
  6. package/dist-es/commands/DeleteEmailAddressCommand.js +22 -0
  7. package/dist-es/commands/DescribeContactCommand.js +1 -1
  8. package/dist-es/commands/DescribeEmailAddressCommand.js +23 -0
  9. package/dist-es/commands/ListAssociatedContactsCommand.js +22 -0
  10. package/dist-es/commands/SearchEmailAddressesCommand.js +23 -0
  11. package/dist-es/commands/SendOutboundEmailCommand.js +23 -0
  12. package/dist-es/commands/StartEmailContactCommand.js +23 -0
  13. package/dist-es/commands/StartOutboundEmailContactCommand.js +23 -0
  14. package/dist-es/commands/UpdateEmailAddressMetadataCommand.js +23 -0
  15. package/dist-es/commands/UpdateQueueOutboundEmailConfigCommand.js +22 -0
  16. package/dist-es/commands/index.js +11 -0
  17. package/dist-es/models/index.js +1 -0
  18. package/dist-es/models/models_0.js +72 -24
  19. package/dist-es/models/models_1.js +24 -45
  20. package/dist-es/models/models_2.js +162 -17
  21. package/dist-es/models/models_3.js +10 -0
  22. package/dist-es/protocols/Aws_restJson1.js +417 -6
  23. package/dist-types/Connect.d.ts +77 -0
  24. package/dist-types/ConnectClient.d.ts +13 -2
  25. package/dist-types/commands/AssociateFlowCommand.d.ts +1 -1
  26. package/dist-types/commands/AssociateInstanceStorageConfigCommand.d.ts +1 -1
  27. package/dist-types/commands/AssociateRoutingProfileQueuesCommand.d.ts +1 -1
  28. package/dist-types/commands/BatchGetAttachedFileMetadataCommand.d.ts +1 -1
  29. package/dist-types/commands/BatchGetFlowAssociationCommand.d.ts +2 -2
  30. package/dist-types/commands/BatchPutContactCommand.d.ts +2 -2
  31. package/dist-types/commands/CreateContactCommand.d.ts +128 -0
  32. package/dist-types/commands/CreateEmailAddressCommand.d.ts +109 -0
  33. package/dist-types/commands/CreateEvaluationFormCommand.d.ts +1 -1
  34. package/dist-types/commands/CreateIntegrationAssociationCommand.d.ts +1 -1
  35. package/dist-types/commands/CreateQueueCommand.d.ts +3 -0
  36. package/dist-types/commands/CreateRoutingProfileCommand.d.ts +2 -2
  37. package/dist-types/commands/CreateRuleCommand.d.ts +5 -2
  38. package/dist-types/commands/CreateTaskTemplateCommand.d.ts +2 -1
  39. package/dist-types/commands/DeleteEmailAddressCommand.d.ts +91 -0
  40. package/dist-types/commands/DeleteViewVersionCommand.d.ts +2 -1
  41. package/dist-types/commands/DeleteVocabularyCommand.d.ts +1 -1
  42. package/dist-types/commands/DescribeAgentStatusCommand.d.ts +1 -1
  43. package/dist-types/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  44. package/dist-types/commands/DescribeContactCommand.d.ts +29 -4
  45. package/dist-types/commands/DescribeContactEvaluationCommand.d.ts +1 -1
  46. package/dist-types/commands/DescribeEmailAddressCommand.d.ts +99 -0
  47. package/dist-types/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  48. package/dist-types/commands/DescribeInstanceStorageConfigCommand.d.ts +1 -1
  49. package/dist-types/commands/DescribeQueueCommand.d.ts +3 -0
  50. package/dist-types/commands/DescribeRoutingProfileCommand.d.ts +1 -1
  51. package/dist-types/commands/DescribeRuleCommand.d.ts +5 -2
  52. package/dist-types/commands/DisassociateFlowCommand.d.ts +1 -1
  53. package/dist-types/commands/DisassociateInstanceStorageConfigCommand.d.ts +1 -1
  54. package/dist-types/commands/DisassociateRoutingProfileQueuesCommand.d.ts +1 -1
  55. package/dist-types/commands/GetAttachedFileCommand.d.ts +1 -1
  56. package/dist-types/commands/GetCurrentMetricDataCommand.d.ts +2 -2
  57. package/dist-types/commands/GetCurrentUserDataCommand.d.ts +2 -2
  58. package/dist-types/commands/GetFlowAssociationCommand.d.ts +2 -2
  59. package/dist-types/commands/GetMetricDataCommand.d.ts +2 -2
  60. package/dist-types/commands/GetTaskTemplateCommand.d.ts +2 -1
  61. package/dist-types/commands/ListAssociatedContactsCommand.d.ts +102 -0
  62. package/dist-types/commands/ListContactReferencesCommand.d.ts +7 -2
  63. package/dist-types/commands/ListFlowAssociationsCommand.d.ts +2 -2
  64. package/dist-types/commands/ListInstanceStorageConfigsCommand.d.ts +1 -1
  65. package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +2 -2
  66. package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +2 -1
  67. package/dist-types/commands/ListRoutingProfileQueuesCommand.d.ts +2 -2
  68. package/dist-types/commands/ListRoutingProfilesCommand.d.ts +1 -1
  69. package/dist-types/commands/ListRulesCommand.d.ts +1 -1
  70. package/dist-types/commands/ListSecurityKeysCommand.d.ts +1 -1
  71. package/dist-types/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  72. package/dist-types/commands/ListSecurityProfilePermissionsCommand.d.ts +1 -2
  73. package/dist-types/commands/SearchAgentStatusesCommand.d.ts +2 -1
  74. package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +2 -1
  75. package/dist-types/commands/SearchContactFlowsCommand.d.ts +2 -1
  76. package/dist-types/commands/SearchContactsCommand.d.ts +20 -4
  77. package/dist-types/commands/SearchEmailAddressesCommand.d.ts +146 -0
  78. package/dist-types/commands/SearchHoursOfOperationsCommand.d.ts +2 -1
  79. package/dist-types/commands/SearchPredefinedAttributesCommand.d.ts +2 -1
  80. package/dist-types/commands/SearchPromptsCommand.d.ts +2 -1
  81. package/dist-types/commands/SearchQueuesCommand.d.ts +5 -1
  82. package/dist-types/commands/SearchQuickConnectsCommand.d.ts +2 -1
  83. package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +3 -2
  84. package/dist-types/commands/SearchSecurityProfilesCommand.d.ts +2 -1
  85. package/dist-types/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -1
  86. package/dist-types/commands/SearchUsersCommand.d.ts +2 -1
  87. package/dist-types/commands/SendOutboundEmailCommand.d.ts +130 -0
  88. package/dist-types/commands/StartAttachedFileUploadCommand.d.ts +1 -1
  89. package/dist-types/commands/StartEmailContactCommand.d.ts +150 -0
  90. package/dist-types/commands/StartOutboundChatContactCommand.d.ts +2 -2
  91. package/dist-types/commands/StartOutboundEmailContactCommand.d.ts +128 -0
  92. package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +5 -2
  93. package/dist-types/commands/StartTaskContactCommand.d.ts +10 -2
  94. package/dist-types/commands/StartWebRTCContactCommand.d.ts +5 -2
  95. package/dist-types/commands/UpdateContactCommand.d.ts +10 -2
  96. package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +2 -1
  97. package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts +97 -0
  98. package/dist-types/commands/UpdateEvaluationFormCommand.d.ts +2 -1
  99. package/dist-types/commands/UpdateInstanceStorageConfigCommand.d.ts +1 -1
  100. package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +94 -0
  101. package/dist-types/commands/UpdateRoutingProfileConcurrencyCommand.d.ts +1 -1
  102. package/dist-types/commands/UpdateRoutingProfileQueuesCommand.d.ts +1 -1
  103. package/dist-types/commands/UpdateRuleCommand.d.ts +5 -2
  104. package/dist-types/commands/UpdateTaskTemplateCommand.d.ts +4 -2
  105. package/dist-types/commands/index.d.ts +11 -0
  106. package/dist-types/models/index.d.ts +1 -0
  107. package/dist-types/models/models_0.d.ts +389 -335
  108. package/dist-types/models/models_1.d.ts +560 -663
  109. package/dist-types/models/models_2.d.ts +3752 -3728
  110. package/dist-types/models/models_3.d.ts +1351 -0
  111. package/dist-types/protocols/Aws_restJson1.d.ts +99 -0
  112. package/dist-types/ts3.4/Connect.d.ts +187 -0
  113. package/dist-types/ts3.4/ConnectClient.d.ts +66 -0
  114. package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +50 -0
  115. package/dist-types/ts3.4/commands/CreateEmailAddressCommand.d.ts +51 -0
  116. package/dist-types/ts3.4/commands/CreateEvaluationFormCommand.d.ts +1 -1
  117. package/dist-types/ts3.4/commands/DeleteEmailAddressCommand.d.ts +51 -0
  118. package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +2 -4
  119. package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +1 -1
  120. package/dist-types/ts3.4/commands/DescribeAgentStatusCommand.d.ts +1 -1
  121. package/dist-types/ts3.4/commands/DescribeAuthenticationProfileCommand.d.ts +1 -1
  122. package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +2 -2
  123. package/dist-types/ts3.4/commands/DescribeContactEvaluationCommand.d.ts +1 -1
  124. package/dist-types/ts3.4/commands/DescribeEmailAddressCommand.d.ts +51 -0
  125. package/dist-types/ts3.4/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  126. package/dist-types/ts3.4/commands/ListAssociatedContactsCommand.d.ts +51 -0
  127. package/dist-types/ts3.4/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +2 -4
  128. package/dist-types/ts3.4/commands/ListRoutingProfileQueuesCommand.d.ts +1 -1
  129. package/dist-types/ts3.4/commands/ListRoutingProfilesCommand.d.ts +1 -1
  130. package/dist-types/ts3.4/commands/ListRulesCommand.d.ts +1 -1
  131. package/dist-types/ts3.4/commands/ListSecurityKeysCommand.d.ts +1 -1
  132. package/dist-types/ts3.4/commands/ListSecurityProfileApplicationsCommand.d.ts +1 -1
  133. package/dist-types/ts3.4/commands/ListSecurityProfilePermissionsCommand.d.ts +4 -2
  134. package/dist-types/ts3.4/commands/SearchAgentStatusesCommand.d.ts +2 -4
  135. package/dist-types/ts3.4/commands/SearchContactFlowModulesCommand.d.ts +2 -4
  136. package/dist-types/ts3.4/commands/SearchContactFlowsCommand.d.ts +2 -4
  137. package/dist-types/ts3.4/commands/SearchEmailAddressesCommand.d.ts +49 -0
  138. package/dist-types/ts3.4/commands/SearchHoursOfOperationsCommand.d.ts +2 -4
  139. package/dist-types/ts3.4/commands/SearchPredefinedAttributesCommand.d.ts +2 -4
  140. package/dist-types/ts3.4/commands/SearchPromptsCommand.d.ts +2 -4
  141. package/dist-types/ts3.4/commands/SearchQueuesCommand.d.ts +2 -1
  142. package/dist-types/ts3.4/commands/SearchQuickConnectsCommand.d.ts +2 -4
  143. package/dist-types/ts3.4/commands/SearchRoutingProfilesCommand.d.ts +2 -4
  144. package/dist-types/ts3.4/commands/SearchSecurityProfilesCommand.d.ts +2 -4
  145. package/dist-types/ts3.4/commands/SearchUserHierarchyGroupsCommand.d.ts +2 -4
  146. package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +2 -1
  147. package/dist-types/ts3.4/commands/SendOutboundEmailCommand.d.ts +51 -0
  148. package/dist-types/ts3.4/commands/StartEmailContactCommand.d.ts +51 -0
  149. package/dist-types/ts3.4/commands/StartOutboundEmailContactCommand.d.ts +51 -0
  150. package/dist-types/ts3.4/commands/UpdateContactRoutingDataCommand.d.ts +2 -4
  151. package/dist-types/ts3.4/commands/UpdateEmailAddressMetadataCommand.d.ts +51 -0
  152. package/dist-types/ts3.4/commands/UpdateEvaluationFormCommand.d.ts +2 -4
  153. package/dist-types/ts3.4/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +47 -0
  154. package/dist-types/ts3.4/commands/index.d.ts +11 -0
  155. package/dist-types/ts3.4/models/index.d.ts +1 -0
  156. package/dist-types/ts3.4/models/models_0.d.ts +143 -95
  157. package/dist-types/ts3.4/models/models_1.d.ts +160 -230
  158. package/dist-types/ts3.4/models/models_2.d.ts +451 -290
  159. package/dist-types/ts3.4/models/models_3.d.ts +325 -0
  160. package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +132 -0
  161. package/package.json +4 -4
@@ -160,6 +160,38 @@ export declare class ThrottlingException extends __BaseException {
160
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  */
161
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  constructor(opts: __ExceptionOptionType<ThrottlingException, __BaseException>);
162
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  }
163
+ /**
164
+ * <p></p>
165
+ * @public
166
+ */
167
+ export interface EmailRecipient {
168
+ /**
169
+ * <p></p>
170
+ * @public
171
+ */
172
+ Address?: string | undefined;
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+ /**
174
+ * <p></p>
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+ * @public
176
+ */
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+ DisplayName?: string | undefined;
178
+ }
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+ /**
180
+ * <p></p>
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+ * @public
182
+ */
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+ export interface AdditionalEmailRecipients {
184
+ /**
185
+ * <p></p>
186
+ * @public
187
+ */
188
+ ToList?: EmailRecipient[] | undefined;
189
+ /**
190
+ * <p></p>
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+ * @public
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+ */
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+ CcList?: EmailRecipient[] | undefined;
194
+ }
163
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  /**
164
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  * @public
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  * @enum
@@ -224,6 +256,7 @@ export type ContactState = (typeof ContactState)[keyof typeof ContactState];
224
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  */
225
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  export declare const Channel: {
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  readonly CHAT: "CHAT";
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+ readonly EMAIL: "EMAIL";
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  readonly TASK: "TASK";
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  readonly VOICE: "VOICE";
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  };
@@ -236,15 +269,18 @@ export type Channel = (typeof Channel)[keyof typeof Channel];
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  * @enum
237
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  */
238
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  export declare const ContactInitiationMethod: {
272
+ readonly AGENT_REPLY: "AGENT_REPLY";
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  readonly API: "API";
240
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  readonly CALLBACK: "CALLBACK";
241
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  readonly DISCONNECT: "DISCONNECT";
242
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  readonly EXTERNAL_OUTBOUND: "EXTERNAL_OUTBOUND";
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+ readonly FLOW: "FLOW";
243
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  readonly INBOUND: "INBOUND";
244
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  readonly MONITOR: "MONITOR";
245
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  readonly OUTBOUND: "OUTBOUND";
246
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  readonly QUEUE_TRANSFER: "QUEUE_TRANSFER";
247
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  readonly TRANSFER: "TRANSFER";
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+ readonly WEBRTC_API: "WEBRTC_API";
248
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  };
249
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  /**
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  * @public
@@ -946,6 +982,48 @@ export interface AssociateApprovedOriginRequest {
946
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  */
947
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  Origin: string | undefined;
948
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  }
985
+ /**
986
+ * @public
987
+ * @enum
988
+ */
989
+ export declare const AttachedFileServiceQuotaExceededExceptionReason: {
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+ readonly TOTAL_FILE_COUNT_EXCEEDED: "TOTAL_FILE_COUNT_EXCEEDED";
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+ readonly TOTAL_FILE_SIZE_EXCEEDED: "TOTAL_FILE_SIZE_EXCEEDED";
992
+ };
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+ /**
994
+ * @public
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+ */
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+ export type AttachedFileServiceQuotaExceededExceptionReason = (typeof AttachedFileServiceQuotaExceededExceptionReason)[keyof typeof AttachedFileServiceQuotaExceededExceptionReason];
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+ /**
998
+ * <p></p>
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+ * @public
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+ */
1001
+ export type ServiceQuotaExceededExceptionReason = ServiceQuotaExceededExceptionReason.AttachedFileServiceQuotaExceededExceptionReasonMember | ServiceQuotaExceededExceptionReason.$UnknownMember;
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+ /**
1003
+ * @public
1004
+ */
1005
+ export declare namespace ServiceQuotaExceededExceptionReason {
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+ /**
1007
+ * <p></p>
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+ * @public
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+ */
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+ interface AttachedFileServiceQuotaExceededExceptionReasonMember {
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+ AttachedFileServiceQuotaExceededExceptionReason: AttachedFileServiceQuotaExceededExceptionReason;
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+ $unknown?: never;
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+ }
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+ /**
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+ * @public
1016
+ */
1017
+ interface $UnknownMember {
1018
+ AttachedFileServiceQuotaExceededExceptionReason?: never;
1019
+ $unknown: [string, any];
1020
+ }
1021
+ interface Visitor<T> {
1022
+ AttachedFileServiceQuotaExceededExceptionReason: (value: AttachedFileServiceQuotaExceededExceptionReason) => T;
1023
+ _: (name: string, value: any) => T;
1024
+ }
1025
+ const visit: <T>(value: ServiceQuotaExceededExceptionReason, visitor: Visitor<T>) => T;
1026
+ }
949
1027
  /**
950
1028
  * <p>The service quota has been exceeded.</p>
951
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  * @public
@@ -954,6 +1032,11 @@ export declare class ServiceQuotaExceededException extends __BaseException {
954
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  readonly name: "ServiceQuotaExceededException";
955
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  readonly $fault: "client";
956
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  Message?: string | undefined;
1035
+ /**
1036
+ * <p></p>
1037
+ * @public
1038
+ */
1039
+ Reason?: ServiceQuotaExceededExceptionReason | undefined;
957
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  /**
958
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  * @internal
959
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  */
@@ -1098,6 +1181,8 @@ export interface AssociateDefaultVocabularyResponse {
1098
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  * @enum
1099
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  */
1100
1183
  export declare const FlowAssociationResourceType: {
1184
+ readonly INBOUND_EMAIL: "INBOUND_EMAIL";
1185
+ readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
1101
1186
  readonly SMS_PHONE_NUMBER: "SMS_PHONE_NUMBER";
1102
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  };
1103
1188
  /**
@@ -1145,6 +1230,7 @@ export declare const InstanceStorageResourceType: {
1145
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  readonly CHAT_TRANSCRIPTS: "CHAT_TRANSCRIPTS";
1146
1231
  readonly CONTACT_EVALUATIONS: "CONTACT_EVALUATIONS";
1147
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  readonly CONTACT_TRACE_RECORDS: "CONTACT_TRACE_RECORDS";
1233
+ readonly EMAIL_MESSAGES: "EMAIL_MESSAGES";
1148
1234
  readonly MEDIA_STREAMS: "MEDIA_STREAMS";
1149
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  readonly REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS";
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  readonly REAL_TIME_CONTACT_ANALYSIS_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS";
@@ -1815,6 +1901,7 @@ export type FileStatusType = (typeof FileStatusType)[keyof typeof FileStatusType
1815
1901
  */
1816
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  export declare const FileUseCaseType: {
1817
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  readonly ATTACHMENT: "ATTACHMENT";
1904
+ readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
1818
1905
  };
1819
1906
  /**
1820
1907
  * @public
@@ -1903,6 +1990,8 @@ export interface BatchGetAttachedFileMetadataResponse {
1903
1990
  * @enum
1904
1991
  */
1905
1992
  export declare const ListFlowAssociationResourceType: {
1993
+ readonly INBOUND_EMAIL: "INBOUND_EMAIL";
1994
+ readonly OUTBOUND_EMAIL: "OUTBOUND_EMAIL";
1906
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  readonly VOICE_PHONE_NUMBER: "VOICE_PHONE_NUMBER";
1907
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  };
1908
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  /**
@@ -1978,6 +2067,7 @@ export interface Campaign {
1978
2067
  export declare const EndpointType: {
1979
2068
  readonly CONNECT_PHONENUMBER_ARN: "CONNECT_PHONENUMBER_ARN";
1980
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  readonly CONTACT_FLOW: "CONTACT_FLOW";
2070
+ readonly EMAIL_ADDRESS: "EMAIL_ADDRESS";
1981
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  readonly TELEPHONE_NUMBER: "TELEPHONE_NUMBER";
1982
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  readonly VOIP: "VOIP";
1983
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  };
@@ -2301,6 +2391,207 @@ export declare class DuplicateResourceException extends __BaseException {
2301
2391
  */
2302
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  constructor(opts: __ExceptionOptionType<DuplicateResourceException, __BaseException>);
2303
2393
  }
2394
+ /**
2395
+ * <p>Operation cannot be performed at this time as there is a conflict with another operation or
2396
+ * contact state.</p>
2397
+ * @public
2398
+ */
2399
+ export declare class ConflictException extends __BaseException {
2400
+ readonly name: "ConflictException";
2401
+ readonly $fault: "client";
2402
+ Message?: string | undefined;
2403
+ /**
2404
+ * @internal
2405
+ */
2406
+ constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
2407
+ }
2408
+ /**
2409
+ * @public
2410
+ * @enum
2411
+ */
2412
+ export declare const InitiateAs: {
2413
+ readonly CONNECTED_TO_USER: "CONNECTED_TO_USER";
2414
+ };
2415
+ /**
2416
+ * @public
2417
+ */
2418
+ export type InitiateAs = (typeof InitiateAs)[keyof typeof InitiateAs];
2419
+ /**
2420
+ * @public
2421
+ * @enum
2422
+ */
2423
+ export declare const ReferenceStatus: {
2424
+ readonly APPROVED: "APPROVED";
2425
+ readonly AVAILABLE: "AVAILABLE";
2426
+ readonly DELETED: "DELETED";
2427
+ readonly FAILED: "FAILED";
2428
+ readonly PROCESSING: "PROCESSING";
2429
+ readonly REJECTED: "REJECTED";
2430
+ };
2431
+ /**
2432
+ * @public
2433
+ */
2434
+ export type ReferenceStatus = (typeof ReferenceStatus)[keyof typeof ReferenceStatus];
2435
+ /**
2436
+ * @public
2437
+ * @enum
2438
+ */
2439
+ export declare const ReferenceType: {
2440
+ readonly ATTACHMENT: "ATTACHMENT";
2441
+ readonly CONTACT_ANALYSIS: "CONTACT_ANALYSIS";
2442
+ readonly DATE: "DATE";
2443
+ readonly EMAIL: "EMAIL";
2444
+ readonly EMAIL_MESSAGE: "EMAIL_MESSAGE";
2445
+ readonly NUMBER: "NUMBER";
2446
+ readonly STRING: "STRING";
2447
+ readonly URL: "URL";
2448
+ };
2449
+ /**
2450
+ * @public
2451
+ */
2452
+ export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
2453
+ /**
2454
+ * <p>Well-formed data on a contact, used by agents to complete a contact request. You can have up
2455
+ * to 4,096 UTF-8 bytes across all references for a contact.</p>
2456
+ * @public
2457
+ */
2458
+ export interface Reference {
2459
+ /**
2460
+ * <p>A valid value for the reference. For example, for a URL reference, a formatted URL that is
2461
+ * displayed to an agent in the Contact Control Panel (CCP).</p>
2462
+ * @public
2463
+ */
2464
+ Value?: string | undefined;
2465
+ /**
2466
+ * <p>The type of the reference. <code>DATE</code> must be of type Epoch timestamp.
2467
+ * </p>
2468
+ * @public
2469
+ */
2470
+ Type: ReferenceType | undefined;
2471
+ /**
2472
+ * <p></p>
2473
+ * @public
2474
+ */
2475
+ Status?: ReferenceStatus | undefined;
2476
+ /**
2477
+ * <p></p>
2478
+ * @public
2479
+ */
2480
+ Arn?: string | undefined;
2481
+ /**
2482
+ * <p></p>
2483
+ * @public
2484
+ */
2485
+ StatusReason?: string | undefined;
2486
+ }
2487
+ /**
2488
+ * <p>A value for a segment attribute. This is structured as a map where the key is
2489
+ * <code>valueString</code> and the value is a string.</p>
2490
+ * @public
2491
+ */
2492
+ export interface SegmentAttributeValue {
2493
+ /**
2494
+ * <p>The value of a segment attribute.</p>
2495
+ * @public
2496
+ */
2497
+ ValueString?: string | undefined;
2498
+ }
2499
+ /**
2500
+ * <p></p>
2501
+ * @public
2502
+ */
2503
+ export interface UserInfo {
2504
+ /**
2505
+ * <p></p>
2506
+ * @public
2507
+ */
2508
+ UserId?: string | undefined;
2509
+ }
2510
+ /**
2511
+ * @public
2512
+ */
2513
+ export interface CreateContactRequest {
2514
+ /**
2515
+ * <p></p>
2516
+ * @public
2517
+ */
2518
+ InstanceId: string | undefined;
2519
+ /**
2520
+ * <p></p>
2521
+ * @public
2522
+ */
2523
+ ClientToken?: string | undefined;
2524
+ /**
2525
+ * <p></p>
2526
+ * @public
2527
+ */
2528
+ RelatedContactId?: string | undefined;
2529
+ /**
2530
+ * <p></p>
2531
+ * @public
2532
+ */
2533
+ Attributes?: Record<string, string> | undefined;
2534
+ /**
2535
+ * <p></p>
2536
+ * @public
2537
+ */
2538
+ References?: Record<string, Reference> | undefined;
2539
+ /**
2540
+ * <p></p>
2541
+ * @public
2542
+ */
2543
+ Channel: Channel | undefined;
2544
+ /**
2545
+ * <p></p>
2546
+ * @public
2547
+ */
2548
+ InitiationMethod: ContactInitiationMethod | undefined;
2549
+ /**
2550
+ * <p></p>
2551
+ * @public
2552
+ */
2553
+ ExpiryDurationInMinutes?: number | undefined;
2554
+ /**
2555
+ * <p></p>
2556
+ * @public
2557
+ */
2558
+ UserInfo?: UserInfo | undefined;
2559
+ /**
2560
+ * <p></p>
2561
+ * @public
2562
+ */
2563
+ InitiateAs?: InitiateAs | undefined;
2564
+ /**
2565
+ * <p></p>
2566
+ * @public
2567
+ */
2568
+ Name?: string | undefined;
2569
+ /**
2570
+ * <p></p>
2571
+ * @public
2572
+ */
2573
+ Description?: string | undefined;
2574
+ /**
2575
+ * <p></p>
2576
+ * @public
2577
+ */
2578
+ SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
2579
+ }
2580
+ /**
2581
+ * @public
2582
+ */
2583
+ export interface CreateContactResponse {
2584
+ /**
2585
+ * <p></p>
2586
+ * @public
2587
+ */
2588
+ ContactId?: string | undefined;
2589
+ /**
2590
+ * <p></p>
2591
+ * @public
2592
+ */
2593
+ ContactArn?: string | undefined;
2594
+ }
2304
2595
  /**
2305
2596
  * @public
2306
2597
  * @enum
@@ -2543,6 +2834,56 @@ export interface CreateContactFlowVersionResponse {
2543
2834
  */
2544
2835
  Version?: number | undefined;
2545
2836
  }
2837
+ /**
2838
+ * @public
2839
+ */
2840
+ export interface CreateEmailAddressRequest {
2841
+ /**
2842
+ * <p></p>
2843
+ * @public
2844
+ */
2845
+ Description?: string | undefined;
2846
+ /**
2847
+ * <p></p>
2848
+ * @public
2849
+ */
2850
+ InstanceId: string | undefined;
2851
+ /**
2852
+ * <p></p>
2853
+ * @public
2854
+ */
2855
+ EmailAddress: string | undefined;
2856
+ /**
2857
+ * <p></p>
2858
+ * @public
2859
+ */
2860
+ DisplayName?: string | undefined;
2861
+ /**
2862
+ * <p></p>
2863
+ * @public
2864
+ */
2865
+ Tags?: Record<string, string> | undefined;
2866
+ /**
2867
+ * <p></p>
2868
+ * @public
2869
+ */
2870
+ ClientToken?: string | undefined;
2871
+ }
2872
+ /**
2873
+ * @public
2874
+ */
2875
+ export interface CreateEmailAddressResponse {
2876
+ /**
2877
+ * <p></p>
2878
+ * @public
2879
+ */
2880
+ EmailAddressId?: string | undefined;
2881
+ /**
2882
+ * <p></p>
2883
+ * @public
2884
+ */
2885
+ EmailAddressArn?: string | undefined;
2886
+ }
2546
2887
  /**
2547
2888
  * @public
2548
2889
  * @enum
@@ -3159,6 +3500,7 @@ export declare const IntegrationType: {
3159
3500
  readonly FILE_SCANNER: "FILE_SCANNER";
3160
3501
  readonly PINPOINT_APP: "PINPOINT_APP";
3161
3502
  readonly Q_MESSAGE_TEMPLATES: "Q_MESSAGE_TEMPLATES";
3503
+ readonly SES_IDENTITY: "SES_IDENTITY";
3162
3504
  readonly VOICE_ID: "VOICE_ID";
3163
3505
  readonly WISDOM_ASSISTANT: "WISDOM_ASSISTANT";
3164
3506
  readonly WISDOM_KNOWLEDGE_BASE: "WISDOM_KNOWLEDGE_BASE";
@@ -3607,6 +3949,17 @@ export interface OutboundCallerConfig {
3607
3949
  */
3608
3950
  OutboundFlowId?: string | undefined;
3609
3951
  }
3952
+ /**
3953
+ * <p></p>
3954
+ * @public
3955
+ */
3956
+ export interface OutboundEmailConfig {
3957
+ /**
3958
+ * <p></p>
3959
+ * @public
3960
+ */
3961
+ OutboundEmailAddressId?: string | undefined;
3962
+ }
3610
3963
  /**
3611
3964
  * @public
3612
3965
  */
@@ -3631,6 +3984,11 @@ export interface CreateQueueRequest {
3631
3984
  * @public
3632
3985
  */
3633
3986
  OutboundCallerConfig?: OutboundCallerConfig | undefined;
3987
+ /**
3988
+ * <p></p>
3989
+ * @public
3990
+ */
3991
+ OutboundEmailConfig?: OutboundEmailConfig | undefined;
3634
3992
  /**
3635
3993
  * <p>The identifier for the hours of operation.</p>
3636
3994
  * @public
@@ -4095,41 +4453,6 @@ export interface SubmitAutoEvaluationActionDefinition {
4095
4453
  */
4096
4454
  EvaluationFormId: string | undefined;
4097
4455
  }
4098
- /**
4099
- * @public
4100
- * @enum
4101
- */
4102
- export declare const ReferenceType: {
4103
- readonly ATTACHMENT: "ATTACHMENT";
4104
- readonly DATE: "DATE";
4105
- readonly EMAIL: "EMAIL";
4106
- readonly NUMBER: "NUMBER";
4107
- readonly STRING: "STRING";
4108
- readonly URL: "URL";
4109
- };
4110
- /**
4111
- * @public
4112
- */
4113
- export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
4114
- /**
4115
- * <p>Well-formed data on a contact, used by agents to complete a contact request. You can have up
4116
- * to 4,096 UTF-8 bytes across all references for a contact.</p>
4117
- * @public
4118
- */
4119
- export interface Reference {
4120
- /**
4121
- * <p>A valid value for the reference. For example, for a URL reference, a formatted URL that is
4122
- * displayed to an agent in the Contact Control Panel (CCP).</p>
4123
- * @public
4124
- */
4125
- Value: string | undefined;
4126
- /**
4127
- * <p>The type of the reference. <code>DATE</code> must be of type Epoch timestamp.
4128
- * </p>
4129
- * @public
4130
- */
4131
- Type: ReferenceType | undefined;
4132
- }
4133
4456
  /**
4134
4457
  * <p>Information about the task action.</p>
4135
4458
  * @public
@@ -4550,10 +4873,12 @@ export declare const TaskTemplateFieldType: {
4550
4873
  readonly DATE_TIME: "DATE_TIME";
4551
4874
  readonly DESCRIPTION: "DESCRIPTION";
4552
4875
  readonly EMAIL: "EMAIL";
4876
+ readonly EXPIRY_DURATION: "EXPIRY_DURATION";
4553
4877
  readonly NAME: "NAME";
4554
4878
  readonly NUMBER: "NUMBER";
4555
4879
  readonly QUICK_CONNECT: "QUICK_CONNECT";
4556
4880
  readonly SCHEDULED_TIME: "SCHEDULED_TIME";
4881
+ readonly SELF_ASSIGN: "SELF_ASSIGN";
4557
4882
  readonly SINGLE_SELECT: "SINGLE_SELECT";
4558
4883
  readonly TEXT: "TEXT";
4559
4884
  readonly TEXT_AREA: "TEXT_AREA";
@@ -4625,6 +4950,11 @@ export interface CreateTaskTemplateRequest {
4625
4950
  * @public
4626
4951
  */
4627
4952
  ContactFlowId?: string | undefined;
4953
+ /**
4954
+ * <p></p>
4955
+ * @public
4956
+ */
4957
+ SelfAssignFlowId?: string | undefined;
4628
4958
  /**
4629
4959
  * <p>Constraints that are applicable to the fields listed.</p>
4630
4960
  * @public
@@ -5555,6 +5885,26 @@ export interface DeleteContactFlowModuleRequest {
5555
5885
  */
5556
5886
  export interface DeleteContactFlowModuleResponse {
5557
5887
  }
5888
+ /**
5889
+ * @public
5890
+ */
5891
+ export interface DeleteEmailAddressRequest {
5892
+ /**
5893
+ * <p></p>
5894
+ * @public
5895
+ */
5896
+ InstanceId: string | undefined;
5897
+ /**
5898
+ * <p></p>
5899
+ * @public
5900
+ */
5901
+ EmailAddressId: string | undefined;
5902
+ }
5903
+ /**
5904
+ * @public
5905
+ */
5906
+ export interface DeleteEmailAddressResponse {
5907
+ }
5558
5908
  /**
5559
5909
  * @public
5560
5910
  */
@@ -5852,309 +6202,13 @@ export interface DeleteViewVersionRequest {
5852
6202
  ViewVersion: number | undefined;
5853
6203
  }
5854
6204
  /**
5855
- * @public
5856
- */
5857
- export interface DeleteViewVersionResponse {
5858
- }
5859
- /**
5860
- * @public
5861
- */
5862
- export interface DeleteVocabularyRequest {
5863
- /**
5864
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5865
- * @public
5866
- */
5867
- InstanceId: string | undefined;
5868
- /**
5869
- * <p>The identifier of the custom vocabulary.</p>
5870
- * @public
5871
- */
5872
- VocabularyId: string | undefined;
5873
- }
5874
- /**
5875
- * @public
5876
- */
5877
- export interface DeleteVocabularyResponse {
5878
- /**
5879
- * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
5880
- * @public
5881
- */
5882
- VocabularyArn: string | undefined;
5883
- /**
5884
- * <p>The identifier of the custom vocabulary.</p>
5885
- * @public
5886
- */
5887
- VocabularyId: string | undefined;
5888
- /**
5889
- * <p>The current state of the custom vocabulary.</p>
5890
- * @public
5891
- */
5892
- State: VocabularyState | undefined;
5893
- }
5894
- /**
5895
- * @public
5896
- */
5897
- export interface DescribeAgentStatusRequest {
5898
- /**
5899
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5900
- * @public
5901
- */
5902
- InstanceId: string | undefined;
5903
- /**
5904
- * <p>The identifier for the agent status.</p>
5905
- * @public
5906
- */
5907
- AgentStatusId: string | undefined;
5908
- }
5909
- /**
5910
- * @public
5911
- */
5912
- export interface DescribeAgentStatusResponse {
5913
- /**
5914
- * <p>The agent status.</p>
5915
- * @public
5916
- */
5917
- AgentStatus?: AgentStatus | undefined;
5918
- }
5919
- /**
5920
- * @public
5921
- */
5922
- export interface DescribeAuthenticationProfileRequest {
5923
- /**
5924
- * <p>A unique identifier for the authentication profile. </p>
5925
- * @public
5926
- */
5927
- AuthenticationProfileId: string | undefined;
5928
- /**
5929
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
5930
- * @public
5931
- */
5932
- InstanceId: string | undefined;
5933
- }
5934
- /**
5935
- * <p>This API is in preview release for Amazon Connect and is subject to change. To
5936
- * request access to this API, contact Amazon Web Services Support.</p>
5937
- * <p>Information about an authentication profile. An authentication profile is a resource that
5938
- * stores the authentication settings for users in your contact center. You use authentication
5939
- * profiles to set up IP address range restrictions and session timeouts. For more information, see
5940
- * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html">Set IP
5941
- * address restrictions or session timeouts</a>. </p>
5942
- * @public
5943
- */
5944
- export interface AuthenticationProfile {
5945
- /**
5946
- * <p>A unique identifier for the authentication profile. </p>
5947
- * @public
5948
- */
5949
- Id?: string | undefined;
5950
- /**
5951
- * <p>The Amazon Resource Name (ARN) for the authentication profile.</p>
5952
- * @public
5953
- */
5954
- Arn?: string | undefined;
5955
- /**
5956
- * <p>The name for the authentication profile.</p>
5957
- * @public
5958
- */
5959
- Name?: string | undefined;
5960
- /**
5961
- * <p>The description for the authentication profile.</p>
5962
- * @public
5963
- */
5964
- Description?: string | undefined;
5965
- /**
5966
- * <p>A list of IP address range strings that are allowed to access the Amazon Connect
5967
- * instance. For more information about how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-ip-based-ac">Configure IP
5968
- * address based access control</a> in the <i>Amazon Connect Administrator
5969
- * Guide</i>.</p>
5970
- * @public
5971
- */
5972
- AllowedIps?: string[] | undefined;
5973
- /**
5974
- * <p>A list of IP address range strings that are blocked from accessing the Amazon Connect
5975
- * instance. For more information about how to configure IP addresses, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-ip-based-ac">Configure IP
5976
- * address based access control</a> in the <i>Amazon Connect Administrator
5977
- * Guide</i>.</p>
5978
- * @public
5979
- */
5980
- BlockedIps?: string[] | undefined;
5981
- /**
5982
- * <p>Shows whether the authentication profile is the default authentication profile for the
5983
- * Amazon Connect instance. The default authentication profile applies to all agents in an
5984
- * Amazon Connect instance, unless overridden by another authentication profile.</p>
5985
- * @public
5986
- */
5987
- IsDefault?: boolean | undefined;
5988
- /**
5989
- * <p>The timestamp when the authentication profile was created.</p>
5990
- * @public
5991
- */
5992
- CreatedTime?: Date | undefined;
5993
- /**
5994
- * <p>The timestamp when the authentication profile was last modified.</p>
5995
- * @public
5996
- */
5997
- LastModifiedTime?: Date | undefined;
5998
- /**
5999
- * <p>The Amazon Web Services Region where the authentication profile was last modified.</p>
6000
- * @public
6001
- */
6002
- LastModifiedRegion?: string | undefined;
6003
- /**
6004
- * <p>The short lived session duration configuration for users logged in to Amazon Connect, in
6005
- * minutes. This value determines the maximum possible time before an agent is authenticated. For
6006
- * more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure the session duration</a> in the <i>Amazon Connect Administrator
6007
- * Guide</i>.</p>
6008
- * @public
6009
- */
6010
- PeriodicSessionDuration?: number | undefined;
6011
- /**
6012
- * <p>The long lived session duration for users logged in to Amazon Connect, in minutes. After
6013
- * this time period, users must log in again. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/authentication-profiles.html#configure-session-timeouts">Configure the session duration</a> in the <i>Amazon Connect Administrator
6014
- * Guide</i>.</p>
6015
- * @public
6016
- */
6017
- MaxSessionDuration?: number | undefined;
6018
- }
6019
- /**
6020
- * @public
6021
- */
6022
- export interface DescribeAuthenticationProfileResponse {
6023
- /**
6024
- * <p>The authentication profile object being described.</p>
6025
- * @public
6026
- */
6027
- AuthenticationProfile?: AuthenticationProfile | undefined;
6028
- }
6029
- /**
6030
- * @public
6031
- */
6032
- export interface DescribeContactRequest {
6033
- /**
6034
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
6035
- * @public
6036
- */
6037
- InstanceId: string | undefined;
6038
- /**
6039
- * <p>The identifier of the contact.</p>
6040
- * @public
6041
- */
6042
- ContactId: string | undefined;
6043
- }
6044
- /**
6045
- * @public
6046
- * @enum
6047
- */
6048
- export declare const AnsweringMachineDetectionStatus: {
6049
- readonly AMD_ERROR: "AMD_ERROR";
6050
- readonly AMD_NOT_APPLICABLE: "AMD_NOT_APPLICABLE";
6051
- readonly AMD_UNANSWERED: "AMD_UNANSWERED";
6052
- readonly AMD_UNRESOLVED: "AMD_UNRESOLVED";
6053
- readonly ANSWERED: "ANSWERED";
6054
- readonly ERROR: "ERROR";
6055
- readonly FAX_MACHINE_DETECTED: "FAX_MACHINE_DETECTED";
6056
- readonly HUMAN_ANSWERED: "HUMAN_ANSWERED";
6057
- readonly SIT_TONE_BUSY: "SIT_TONE_BUSY";
6058
- readonly SIT_TONE_DETECTED: "SIT_TONE_DETECTED";
6059
- readonly SIT_TONE_INVALID_NUMBER: "SIT_TONE_INVALID_NUMBER";
6060
- readonly UNDETECTED: "UNDETECTED";
6061
- readonly VOICEMAIL_BEEP: "VOICEMAIL_BEEP";
6062
- readonly VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP";
6063
- };
6064
- /**
6065
- * @public
6066
- */
6067
- export type AnsweringMachineDetectionStatus = (typeof AnsweringMachineDetectionStatus)[keyof typeof AnsweringMachineDetectionStatus];
6068
- /**
6069
- * <p>Information about the Customer on the contact.</p>
6070
- * @public
6071
- */
6072
- export interface Customer {
6073
- /**
6074
- * <p>Information regarding Customer’s device.</p>
6075
- * @public
6076
- */
6077
- DeviceInfo?: DeviceInfo | undefined;
6078
- /**
6079
- * <p>The configuration for the allowed video and screen sharing capabilities for participants
6080
- * present over the call. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/inapp-calling.html">Set up in-app, web, video calling, and screen
6081
- * sharing capabilities</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
6082
- * @public
6083
- */
6084
- Capabilities?: ParticipantCapabilities | undefined;
6085
- }
6086
- /**
6087
- * <p>Information about customer’s voice activity.</p>
6088
- * @public
6089
- */
6090
- export interface CustomerVoiceActivity {
6091
- /**
6092
- * <p>Timestamp that measures the beginning of the customer greeting from an outbound voice
6093
- * call.</p>
6094
- * @public
6095
- */
6096
- GreetingStartTimestamp?: Date | undefined;
6097
- /**
6098
- * <p>Timestamp that measures the end of the customer greeting from an outbound voice call.</p>
6099
- * @public
6100
- */
6101
- GreetingEndTimestamp?: Date | undefined;
6102
- }
6103
- /**
6104
- * <p>Information about the call disconnect experience.</p>
6105
- * @public
6106
- */
6107
- export interface DisconnectDetails {
6108
- /**
6109
- * <p>Indicates the potential disconnection issues for a call. This field is not populated if the
6110
- * service does not detect potential issues.</p>
6111
- * @public
6112
- */
6113
- PotentialDisconnectIssue?: string | undefined;
6114
- }
6115
- /**
6116
- * <p>Information about the quality of the Customer's media connection</p>
6117
- * @public
6205
+ * @internal
6118
6206
  */
6119
- export interface CustomerQualityMetrics {
6120
- /**
6121
- * <p>Information about the audio quality of the Customer</p>
6122
- * @public
6123
- */
6124
- Audio?: AudioQualityMetricsInfo | undefined;
6125
- }
6207
+ export declare const CreateContactRequestFilterSensitiveLog: (obj: CreateContactRequest) => any;
6126
6208
  /**
6127
- * <p>Information about the quality of the participant's media connection.</p>
6128
- * @public
6129
- */
6130
- export interface QualityMetrics {
6131
- /**
6132
- * <p>Information about the quality of Agent media connection.</p>
6133
- * @public
6134
- */
6135
- Agent?: AgentQualityMetrics | undefined;
6136
- /**
6137
- * <p>Information about the quality of Customer media connection.</p>
6138
- * @public
6139
- */
6140
- Customer?: CustomerQualityMetrics | undefined;
6141
- }
6142
- /**
6143
- * <p>If this contact was queued, this contains information about the queue. </p>
6144
- * @public
6209
+ * @internal
6145
6210
  */
6146
- export interface QueueInfo {
6147
- /**
6148
- * <p>The unique identifier for the queue.</p>
6149
- * @public
6150
- */
6151
- Id?: string | undefined;
6152
- /**
6153
- * <p>The timestamp when the contact was added to the queue.</p>
6154
- * @public
6155
- */
6156
- EnqueueTimestamp?: Date | undefined;
6157
- }
6211
+ export declare const CreateEmailAddressRequestFilterSensitiveLog: (obj: CreateEmailAddressRequest) => any;
6158
6212
  /**
6159
6213
  * @internal
6160
6214
  */