@aws-sdk/client-connect 3.583.0 → 3.587.0

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Files changed (42) hide show
  1. package/dist-cjs/index.js +220 -106
  2. package/dist-es/commands/DescribeContactCommand.js +1 -1
  3. package/dist-es/commands/ListViewVersionsCommand.js +1 -1
  4. package/dist-es/commands/ListViewsCommand.js +1 -1
  5. package/dist-es/models/models_0.js +25 -41
  6. package/dist-es/models/models_1.js +29 -33
  7. package/dist-es/models/models_2.js +42 -0
  8. package/dist-es/protocols/Aws_restJson1.js +103 -11
  9. package/dist-types/commands/ClaimPhoneNumberCommand.d.ts +6 -6
  10. package/dist-types/commands/DescribeContactCommand.d.ts +112 -1
  11. package/dist-types/commands/DescribeContactFlowCommand.d.ts +1 -1
  12. package/dist-types/commands/DescribeContactFlowModuleCommand.d.ts +1 -1
  13. package/dist-types/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  14. package/dist-types/commands/DescribeHoursOfOperationCommand.d.ts +1 -2
  15. package/dist-types/commands/DescribeRoutingProfileCommand.d.ts +3 -0
  16. package/dist-types/commands/ListViewVersionsCommand.d.ts +1 -1
  17. package/dist-types/commands/ListViewsCommand.d.ts +2 -1
  18. package/dist-types/commands/MonitorContactCommand.d.ts +1 -1
  19. package/dist-types/commands/PauseContactCommand.d.ts +1 -1
  20. package/dist-types/commands/PutUserStatusCommand.d.ts +1 -1
  21. package/dist-types/commands/ReleasePhoneNumberCommand.d.ts +10 -10
  22. package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +3 -0
  23. package/dist-types/commands/StopContactCommand.d.ts +6 -0
  24. package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +5 -2
  25. package/dist-types/models/models_0.d.ts +255 -384
  26. package/dist-types/models/models_1.d.ts +253 -289
  27. package/dist-types/models/models_2.d.ts +553 -16
  28. package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +2 -4
  29. package/dist-types/ts3.4/commands/DescribeContactFlowCommand.d.ts +1 -1
  30. package/dist-types/ts3.4/commands/DescribeContactFlowModuleCommand.d.ts +1 -1
  31. package/dist-types/ts3.4/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  32. package/dist-types/ts3.4/commands/DescribeHoursOfOperationCommand.d.ts +4 -2
  33. package/dist-types/ts3.4/commands/ListViewVersionsCommand.d.ts +1 -1
  34. package/dist-types/ts3.4/commands/ListViewsCommand.d.ts +2 -1
  35. package/dist-types/ts3.4/commands/MonitorContactCommand.d.ts +1 -1
  36. package/dist-types/ts3.4/commands/PauseContactCommand.d.ts +1 -1
  37. package/dist-types/ts3.4/commands/PutUserStatusCommand.d.ts +1 -1
  38. package/dist-types/ts3.4/commands/ReleasePhoneNumberCommand.d.ts +1 -1
  39. package/dist-types/ts3.4/models/models_0.d.ts +89 -118
  40. package/dist-types/ts3.4/models/models_1.d.ts +80 -79
  41. package/dist-types/ts3.4/models/models_2.d.ts +150 -8
  42. package/package.json +18 -18
@@ -1,7 +1,279 @@
1
1
  import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
2
2
  import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
3
- import { AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentStatusState, AllowedCapabilities, Application, Channel, ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, CreatedByInfo, Evaluation, EvaluationAnswerData, EvaluationFormQuestion, EvaluationFormScoringStrategy, EvaluationFormVersionStatus, EvaluationNote, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, OutboundCallerConfig, ParticipantRole, PredefinedAttributeValues, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, VocabularyLanguageCode, VocabularyState } from "./models_0";
4
- import { HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RoutingProfile, SignInConfig, SortOrder, TelephonyConfig } from "./models_1";
3
+ import { AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentInfo, AgentStatusState, AllowedCapabilities, AnsweringMachineDetectionStatus, Application, AttributeCondition, Campaign, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, CreatedByInfo, Customer, CustomerVoiceActivity, DisconnectDetails, Evaluation, EvaluationAnswerData, EvaluationFormQuestion, EvaluationFormScoringStrategy, EvaluationNote, Expiry, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PredefinedAttributeValues, QualityMetrics, QueueInfo, QuickConnectConfig, Reference, RehydrationType, RoutingCriteriaStepStatus, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, SegmentAttributeValue, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState, WisdomInfo } from "./models_0";
4
+ import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationFormVersionStatus, HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RoutingProfile, SignInConfig, SortOrder, TelephonyConfig } from "./models_1";
5
+ /**
6
+ * <p>A summary of a view's metadata.</p>
7
+ * @public
8
+ */
9
+ export interface ViewSummary {
10
+ /**
11
+ * <p>The identifier of the view.</p>
12
+ * @public
13
+ */
14
+ Id?: string;
15
+ /**
16
+ * <p>The Amazon Resource Name (ARN) of the view.</p>
17
+ * @public
18
+ */
19
+ Arn?: string;
20
+ /**
21
+ * <p>The name of the view.</p>
22
+ * @public
23
+ */
24
+ Name?: string;
25
+ /**
26
+ * <p>The type of the view.</p>
27
+ * @public
28
+ */
29
+ Type?: ViewType;
30
+ /**
31
+ * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The
32
+ * <code>PUBLISHED</code> status will initiate validation on the content.</p>
33
+ * @public
34
+ */
35
+ Status?: ViewStatus;
36
+ /**
37
+ * <p>The description of the view.</p>
38
+ * @public
39
+ */
40
+ Description?: string;
41
+ }
42
+ /**
43
+ * @public
44
+ */
45
+ export interface ListViewsResponse {
46
+ /**
47
+ * <p>A list of view summaries.</p>
48
+ * @public
49
+ */
50
+ ViewsSummaryList?: ViewSummary[];
51
+ /**
52
+ * <p>The token for the next set of results. Use the value returned in the previous response in
53
+ * the next request to retrieve the next set of results.</p>
54
+ * @public
55
+ */
56
+ NextToken?: string;
57
+ }
58
+ /**
59
+ * @public
60
+ */
61
+ export interface ListViewVersionsRequest {
62
+ /**
63
+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
64
+ * the instance.</p>
65
+ * @public
66
+ */
67
+ InstanceId: string | undefined;
68
+ /**
69
+ * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
70
+ * used.</p>
71
+ * @public
72
+ */
73
+ ViewId: string | undefined;
74
+ /**
75
+ * <p>The token for the next set of results. Use the value returned in the previous response in
76
+ * the next request to retrieve the next set of results.</p>
77
+ * @public
78
+ */
79
+ NextToken?: string;
80
+ /**
81
+ * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
82
+ * @public
83
+ */
84
+ MaxResults?: number;
85
+ }
86
+ /**
87
+ * <p>A summary of a view version's metadata.</p>
88
+ * @public
89
+ */
90
+ export interface ViewVersionSummary {
91
+ /**
92
+ * <p>The identifier of the view version.</p>
93
+ * @public
94
+ */
95
+ Id?: string;
96
+ /**
97
+ * <p>The Amazon Resource Name (ARN) of the view version.</p>
98
+ * @public
99
+ */
100
+ Arn?: string;
101
+ /**
102
+ * <p>The description of the view version.</p>
103
+ * @public
104
+ */
105
+ Description?: string;
106
+ /**
107
+ * <p>The name of the view version.</p>
108
+ * @public
109
+ */
110
+ Name?: string;
111
+ /**
112
+ * <p>The type of the view version.</p>
113
+ * @public
114
+ */
115
+ Type?: ViewType;
116
+ /**
117
+ * <p>The sequentially incremented version of the view version.</p>
118
+ * @public
119
+ */
120
+ Version?: number;
121
+ /**
122
+ * <p>The description of the view version.</p>
123
+ * @public
124
+ */
125
+ VersionDescription?: string;
126
+ }
127
+ /**
128
+ * @public
129
+ */
130
+ export interface ListViewVersionsResponse {
131
+ /**
132
+ * <p>A list of view version summaries.</p>
133
+ * @public
134
+ */
135
+ ViewVersionSummaryList?: ViewVersionSummary[];
136
+ /**
137
+ * <p>The token for the next set of results. Use the value returned in the previous response in
138
+ * the next request to retrieve the next set of results.</p>
139
+ * @public
140
+ */
141
+ NextToken?: string;
142
+ }
143
+ /**
144
+ * @public
145
+ */
146
+ export interface MonitorContactRequest {
147
+ /**
148
+ * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
149
+ * the instance.</p>
150
+ * @public
151
+ */
152
+ InstanceId: string | undefined;
153
+ /**
154
+ * <p>The identifier of the contact.</p>
155
+ * @public
156
+ */
157
+ ContactId: string | undefined;
158
+ /**
159
+ * <p>The identifier of the user account.</p>
160
+ * @public
161
+ */
162
+ UserId: string | undefined;
163
+ /**
164
+ * <p>Specify which monitoring actions the user is allowed to take. For example, whether the user
165
+ * is allowed to escalate from silent monitoring to barge. AllowedMonitorCapabilities is required if
166
+ * barge is enabled.</p>
167
+ * @public
168
+ */
169
+ AllowedMonitorCapabilities?: MonitorCapability[];
170
+ /**
171
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
172
+ * request. If not provided, the Amazon Web Services
173
+ * SDK populates this field. For more information about idempotency, see
174
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
175
+ * @public
176
+ */
177
+ ClientToken?: string;
178
+ }
179
+ /**
180
+ * @public
181
+ */
182
+ export interface MonitorContactResponse {
183
+ /**
184
+ * <p>The identifier of the contact.</p>
185
+ * @public
186
+ */
187
+ ContactId?: string;
188
+ /**
189
+ * <p>The ARN of the contact.</p>
190
+ * @public
191
+ */
192
+ ContactArn?: string;
193
+ }
194
+ /**
195
+ * <p>Operation cannot be performed at this time as there is a conflict with another operation or
196
+ * contact state.</p>
197
+ * @public
198
+ */
199
+ export declare class ConflictException extends __BaseException {
200
+ readonly name: "ConflictException";
201
+ readonly $fault: "client";
202
+ Message?: string;
203
+ /**
204
+ * @internal
205
+ */
206
+ constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
207
+ }
208
+ /**
209
+ * @public
210
+ */
211
+ export interface PauseContactRequest {
212
+ /**
213
+ * <p>The identifier of the contact.</p>
214
+ * @public
215
+ */
216
+ ContactId: string | undefined;
217
+ /**
218
+ * <p>The identifier of the Amazon Connect instance. You can find the <code>instanceId</code> in the ARN of
219
+ * the instance.</p>
220
+ * @public
221
+ */
222
+ InstanceId: string | undefined;
223
+ /**
224
+ * <p>The identifier of the flow.</p>
225
+ * @public
226
+ */
227
+ ContactFlowId?: string;
228
+ }
229
+ /**
230
+ * @public
231
+ */
232
+ export interface PauseContactResponse {
233
+ }
234
+ /**
235
+ * @public
236
+ */
237
+ export interface PutUserStatusRequest {
238
+ /**
239
+ * <p>The identifier of the user.</p>
240
+ * @public
241
+ */
242
+ UserId: string | undefined;
243
+ /**
244
+ * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
245
+ * @public
246
+ */
247
+ InstanceId: string | undefined;
248
+ /**
249
+ * <p>The identifier of the agent status.</p>
250
+ * @public
251
+ */
252
+ AgentStatusId: string | undefined;
253
+ }
254
+ /**
255
+ * @public
256
+ */
257
+ export interface PutUserStatusResponse {
258
+ }
259
+ /**
260
+ * @public
261
+ */
262
+ export interface ReleasePhoneNumberRequest {
263
+ /**
264
+ * <p>A unique identifier for the phone number.</p>
265
+ * @public
266
+ */
267
+ PhoneNumberId: string | undefined;
268
+ /**
269
+ * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
270
+ * request. If not provided, the Amazon Web Services
271
+ * SDK populates this field. For more information about idempotency, see
272
+ * <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
273
+ * @public
274
+ */
275
+ ClientToken?: string;
276
+ }
5
277
  /**
6
278
  * @public
7
279
  */
@@ -1851,18 +2123,6 @@ export interface PersistentChat {
1851
2123
  */
1852
2124
  SourceContactId?: string;
1853
2125
  }
1854
- /**
1855
- * <p>A value for a segment attribute. This is structured as a map where the key is
1856
- * <code>valueString</code> and the value is a string.</p>
1857
- * @public
1858
- */
1859
- export interface SegmentAttributeValue {
1860
- /**
1861
- * <p>The value of a segment attribute.</p>
1862
- * @public
1863
- */
1864
- ValueString?: string;
1865
- }
1866
2126
  /**
1867
2127
  * @public
1868
2128
  */
@@ -4813,6 +5073,27 @@ export interface EvaluationFormContent {
4813
5073
  */
4814
5074
  ScoringStrategy?: EvaluationFormScoringStrategy;
4815
5075
  }
5076
+ /**
5077
+ * <p>A tagged union to specify expression for a routing step.</p>
5078
+ * @public
5079
+ */
5080
+ export interface Expression {
5081
+ /**
5082
+ * <p>An object to specify the predefined attribute condition.</p>
5083
+ * @public
5084
+ */
5085
+ AttributeCondition?: AttributeCondition;
5086
+ /**
5087
+ * <p>List of routing expressions which will be AND-ed together.</p>
5088
+ * @public
5089
+ */
5090
+ AndExpression?: Expression[];
5091
+ /**
5092
+ * <p>List of routing expressions which will be OR-ed together.</p>
5093
+ * @public
5094
+ */
5095
+ OrExpression?: Expression[];
5096
+ }
4816
5097
  /**
4817
5098
  * <p>The search criteria to be used to return hours of operations.</p>
4818
5099
  * @public
@@ -4973,8 +5254,8 @@ export interface RoutingProfileSearchCriteria {
4973
5254
  /**
4974
5255
  * <p>A leaf node condition which can be used to specify a string condition.</p>
4975
5256
  * <note>
4976
- * <p>The currently supported values for <code>FieldName</code> are <code>name</code>,
4977
- * <code>description</code>, and <code>resourceID</code>.</p>
5257
+ * <p>The currently supported values for <code>FieldName</code> are
5258
+ * <code>associatedQueueIds</code>, <code>name</code>, <code>description</code>, and <code>resourceID</code>.</p>
4978
5259
  * </note>
4979
5260
  * @public
4980
5261
  */
@@ -5469,6 +5750,254 @@ export interface SearchUsersRequest {
5469
5750
  */
5470
5751
  SearchCriteria?: UserSearchCriteria;
5471
5752
  }
5753
+ /**
5754
+ * <p>Step signifies the criteria to be used for routing to an agent</p>
5755
+ * @public
5756
+ */
5757
+ export interface Step {
5758
+ /**
5759
+ * <p>An object to specify the expiration of a routing step.</p>
5760
+ * @public
5761
+ */
5762
+ Expiry?: Expiry;
5763
+ /**
5764
+ * <p>A tagged union to specify expression for a routing step.</p>
5765
+ * @public
5766
+ */
5767
+ Expression?: Expression;
5768
+ /**
5769
+ * <p>Represents status of the Routing step.</p>
5770
+ * @public
5771
+ */
5772
+ Status?: RoutingCriteriaStepStatus;
5773
+ }
5774
+ /**
5775
+ * <p>Latest routing criteria on the contact.</p>
5776
+ * @public
5777
+ */
5778
+ export interface RoutingCriteria {
5779
+ /**
5780
+ * <p>List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.</p>
5781
+ * @public
5782
+ */
5783
+ Steps?: Step[];
5784
+ /**
5785
+ * <p>The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue.</p>
5786
+ * @public
5787
+ */
5788
+ ActivationTimestamp?: Date;
5789
+ /**
5790
+ * <p>Information about the index of the routing criteria.</p>
5791
+ * @public
5792
+ */
5793
+ Index?: number;
5794
+ }
5795
+ /**
5796
+ * <p>Contains information about a contact.</p>
5797
+ * @public
5798
+ */
5799
+ export interface Contact {
5800
+ /**
5801
+ * <p>The Amazon Resource Name (ARN) for the contact.</p>
5802
+ * @public
5803
+ */
5804
+ Arn?: string;
5805
+ /**
5806
+ * <p>The identifier for the contact.</p>
5807
+ * @public
5808
+ */
5809
+ Id?: string;
5810
+ /**
5811
+ * <p>If this contact is related to other contacts, this is the ID of the initial contact.</p>
5812
+ * @public
5813
+ */
5814
+ InitialContactId?: string;
5815
+ /**
5816
+ * <p>If this contact is not the first contact, this is the ID of the previous contact.</p>
5817
+ * @public
5818
+ */
5819
+ PreviousContactId?: string;
5820
+ /**
5821
+ * <p>Indicates how the contact was initiated.</p>
5822
+ * @public
5823
+ */
5824
+ InitiationMethod?: ContactInitiationMethod;
5825
+ /**
5826
+ * <p>The name of the contact.</p>
5827
+ * @public
5828
+ */
5829
+ Name?: string;
5830
+ /**
5831
+ * <p>The description of the contact.</p>
5832
+ * @public
5833
+ */
5834
+ Description?: string;
5835
+ /**
5836
+ * <p>How the contact reached your contact center.</p>
5837
+ * @public
5838
+ */
5839
+ Channel?: Channel;
5840
+ /**
5841
+ * <p>If this contact was queued, this contains information about the queue. </p>
5842
+ * @public
5843
+ */
5844
+ QueueInfo?: QueueInfo;
5845
+ /**
5846
+ * <p>Information about the agent who accepted the contact.</p>
5847
+ * @public
5848
+ */
5849
+ AgentInfo?: AgentInfo;
5850
+ /**
5851
+ * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is
5852
+ * when the contact arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For
5853
+ * <code>CALLBACK</code>, this is when the callback contact was created. For <code>TRANSFER</code>
5854
+ * and <code>QUEUE_TRANSFER</code>, this is when the transfer was initiated. For <code>API</code>,
5855
+ * this is when the request arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent
5856
+ * started dialing the external participant. For <code>MONITOR</code>, this is when the supervisor
5857
+ * started listening to a contact.</p>
5858
+ * @public
5859
+ */
5860
+ InitiationTimestamp?: Date;
5861
+ /**
5862
+ * <p>The timestamp when the customer endpoint disconnected from Amazon Connect.</p>
5863
+ * @public
5864
+ */
5865
+ DisconnectTimestamp?: Date;
5866
+ /**
5867
+ * <p>The timestamp when contact was last updated.</p>
5868
+ * @public
5869
+ */
5870
+ LastUpdateTimestamp?: Date;
5871
+ /**
5872
+ * <p>The timestamp when the contact was last paused.</p>
5873
+ * @public
5874
+ */
5875
+ LastPausedTimestamp?: Date;
5876
+ /**
5877
+ * <p>The timestamp when the contact was last resumed.</p>
5878
+ * @public
5879
+ */
5880
+ LastResumedTimestamp?: Date;
5881
+ /**
5882
+ * <p>Total pause count for a contact.</p>
5883
+ * @public
5884
+ */
5885
+ TotalPauseCount?: number;
5886
+ /**
5887
+ * <p>Total pause duration for a contact in seconds.</p>
5888
+ * @public
5889
+ */
5890
+ TotalPauseDurationInSeconds?: number;
5891
+ /**
5892
+ * <p>The timestamp, in Unix epoch time format, at which to start running the inbound flow.
5893
+ * </p>
5894
+ * @public
5895
+ */
5896
+ ScheduledTimestamp?: Date;
5897
+ /**
5898
+ * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html#relatedcontactid">related</a> to this
5899
+ * contact.</p>
5900
+ * @public
5901
+ */
5902
+ RelatedContactId?: string;
5903
+ /**
5904
+ * <p>Information about Amazon Connect Wisdom.</p>
5905
+ * @public
5906
+ */
5907
+ WisdomInfo?: WisdomInfo;
5908
+ /**
5909
+ * <p>An integer that represents the queue time adjust to be applied to the contact, in seconds
5910
+ * (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority
5911
+ * is specified. Must be statically defined and a valid integer value.</p>
5912
+ * @public
5913
+ */
5914
+ QueueTimeAdjustmentSeconds?: number;
5915
+ /**
5916
+ * <p>An integer that represents the queue priority to be applied to the contact (lower priorities
5917
+ * are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified.
5918
+ * Must be statically defined, must be larger than zero, and a valid integer value. Default Value is
5919
+ * 5.</p>
5920
+ * @public
5921
+ */
5922
+ QueuePriority?: number;
5923
+ /**
5924
+ * <p>Tags associated with the contact. This contains both Amazon Web Services generated and
5925
+ * user-defined tags.</p>
5926
+ * @public
5927
+ */
5928
+ Tags?: Record<string, string>;
5929
+ /**
5930
+ * <p>The timestamp when customer endpoint connected to Amazon Connect.</p>
5931
+ * @public
5932
+ */
5933
+ ConnectedToSystemTimestamp?: Date;
5934
+ /**
5935
+ * <p>Latest routing criteria on the contact.</p>
5936
+ * @public
5937
+ */
5938
+ RoutingCriteria?: RoutingCriteria;
5939
+ /**
5940
+ * <p>Information about the Customer on the contact.</p>
5941
+ * @public
5942
+ */
5943
+ Customer?: Customer;
5944
+ /**
5945
+ * <p>Information associated with a campaign.</p>
5946
+ * @public
5947
+ */
5948
+ Campaign?: Campaign;
5949
+ /**
5950
+ * <p>Indicates how an <a href="https://docs.aws.amazon.com/connect/latest/adminguide/how-to-create-campaigns.html">outbound campaign</a> call is actually disposed if the contact is connected to Amazon Connect.</p>
5951
+ * @public
5952
+ */
5953
+ AnsweringMachineDetectionStatus?: AnsweringMachineDetectionStatus;
5954
+ /**
5955
+ * <p>Information about customer’s voice activity.</p>
5956
+ * @public
5957
+ */
5958
+ CustomerVoiceActivity?: CustomerVoiceActivity;
5959
+ /**
5960
+ * <p>Information about the quality of the participant's media connection.</p>
5961
+ * @public
5962
+ */
5963
+ QualityMetrics?: QualityMetrics;
5964
+ /**
5965
+ * <p>Information about the call disconnect experience.</p>
5966
+ * @public
5967
+ */
5968
+ DisconnectDetails?: DisconnectDetails;
5969
+ /**
5970
+ * <p>A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, <code>connect:Guide</code> or <code>connect:SMS</code>.</p>
5971
+ * @public
5972
+ */
5973
+ SegmentAttributes?: Record<string, SegmentAttributeValue>;
5974
+ }
5975
+ /**
5976
+ * @public
5977
+ */
5978
+ export interface DescribeContactResponse {
5979
+ /**
5980
+ * <p>Information about the contact.</p>
5981
+ * @public
5982
+ */
5983
+ Contact?: Contact;
5984
+ }
5985
+ /**
5986
+ * @internal
5987
+ */
5988
+ export declare const ViewSummaryFilterSensitiveLog: (obj: ViewSummary) => any;
5989
+ /**
5990
+ * @internal
5991
+ */
5992
+ export declare const ListViewsResponseFilterSensitiveLog: (obj: ListViewsResponse) => any;
5993
+ /**
5994
+ * @internal
5995
+ */
5996
+ export declare const ViewVersionSummaryFilterSensitiveLog: (obj: ViewVersionSummary) => any;
5997
+ /**
5998
+ * @internal
5999
+ */
6000
+ export declare const ListViewVersionsResponseFilterSensitiveLog: (obj: ListViewVersionsResponse) => any;
5472
6001
  /**
5473
6002
  * @internal
5474
6003
  */
@@ -5557,3 +6086,11 @@ export declare const UpdateViewContentResponseFilterSensitiveLog: (obj: UpdateVi
5557
6086
  * @internal
5558
6087
  */
5559
6088
  export declare const UpdateViewMetadataRequestFilterSensitiveLog: (obj: UpdateViewMetadataRequest) => any;
6089
+ /**
6090
+ * @internal
6091
+ */
6092
+ export declare const ContactFilterSensitiveLog: (obj: Contact) => any;
6093
+ /**
6094
+ * @internal
6095
+ */
6096
+ export declare const DescribeContactResponseFilterSensitiveLog: (obj: DescribeContactResponse) => any;
@@ -5,10 +5,8 @@ import {
5
5
  ServiceInputTypes,
6
6
  ServiceOutputTypes,
7
7
  } from "../ConnectClient";
8
- import {
9
- DescribeContactRequest,
10
- DescribeContactResponse,
11
- } from "../models/models_0";
8
+ import { DescribeContactRequest } from "../models/models_0";
9
+ import { DescribeContactResponse } from "../models/models_2";
12
10
  export { __MetadataBearer, $Command };
13
11
  export interface DescribeContactCommandInput extends DescribeContactRequest {}
14
12
  export interface DescribeContactCommandOutput
@@ -8,7 +8,7 @@ import {
8
8
  import {
9
9
  DescribeContactFlowRequest,
10
10
  DescribeContactFlowResponse,
11
- } from "../models/models_0";
11
+ } from "../models/models_1";
12
12
  export { __MetadataBearer, $Command };
13
13
  export interface DescribeContactFlowCommandInput
14
14
  extends DescribeContactFlowRequest {}
@@ -8,7 +8,7 @@ import {
8
8
  import {
9
9
  DescribeContactFlowModuleRequest,
10
10
  DescribeContactFlowModuleResponse,
11
- } from "../models/models_0";
11
+ } from "../models/models_1";
12
12
  export { __MetadataBearer, $Command };
13
13
  export interface DescribeContactFlowModuleCommandInput
14
14
  extends DescribeContactFlowModuleRequest {}
@@ -5,7 +5,7 @@ import {
5
5
  ServiceInputTypes,
6
6
  ServiceOutputTypes,
7
7
  } from "../ConnectClient";
8
- import { DescribeEvaluationFormRequest } from "../models/models_0";
8
+ import { DescribeEvaluationFormRequest } from "../models/models_1";
9
9
  import { DescribeEvaluationFormResponse } from "../models/models_2";
10
10
  export { __MetadataBearer, $Command };
11
11
  export interface DescribeEvaluationFormCommandInput
@@ -5,8 +5,10 @@ import {
5
5
  ServiceInputTypes,
6
6
  ServiceOutputTypes,
7
7
  } from "../ConnectClient";
8
- import { DescribeHoursOfOperationRequest } from "../models/models_0";
9
- import { DescribeHoursOfOperationResponse } from "../models/models_1";
8
+ import {
9
+ DescribeHoursOfOperationRequest,
10
+ DescribeHoursOfOperationResponse,
11
+ } from "../models/models_1";
10
12
  export { __MetadataBearer, $Command };
11
13
  export interface DescribeHoursOfOperationCommandInput
12
14
  extends DescribeHoursOfOperationRequest {}
@@ -8,7 +8,7 @@ import {
8
8
  import {
9
9
  ListViewVersionsRequest,
10
10
  ListViewVersionsResponse,
11
- } from "../models/models_1";
11
+ } from "../models/models_2";
12
12
  export { __MetadataBearer, $Command };
13
13
  export interface ListViewVersionsCommandInput extends ListViewVersionsRequest {}
14
14
  export interface ListViewVersionsCommandOutput
@@ -5,7 +5,8 @@ import {
5
5
  ServiceInputTypes,
6
6
  ServiceOutputTypes,
7
7
  } from "../ConnectClient";
8
- import { ListViewsRequest, ListViewsResponse } from "../models/models_1";
8
+ import { ListViewsRequest } from "../models/models_1";
9
+ import { ListViewsResponse } from "../models/models_2";
9
10
  export { __MetadataBearer, $Command };
10
11
  export interface ListViewsCommandInput extends ListViewsRequest {}
11
12
  export interface ListViewsCommandOutput
@@ -8,7 +8,7 @@ import {
8
8
  import {
9
9
  MonitorContactRequest,
10
10
  MonitorContactResponse,
11
- } from "../models/models_1";
11
+ } from "../models/models_2";
12
12
  export { __MetadataBearer, $Command };
13
13
  export interface MonitorContactCommandInput extends MonitorContactRequest {}
14
14
  export interface MonitorContactCommandOutput