@aws-sdk/client-connect 3.583.0 → 3.587.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (42) hide show
  1. package/dist-cjs/index.js +220 -106
  2. package/dist-es/commands/DescribeContactCommand.js +1 -1
  3. package/dist-es/commands/ListViewVersionsCommand.js +1 -1
  4. package/dist-es/commands/ListViewsCommand.js +1 -1
  5. package/dist-es/models/models_0.js +25 -41
  6. package/dist-es/models/models_1.js +29 -33
  7. package/dist-es/models/models_2.js +42 -0
  8. package/dist-es/protocols/Aws_restJson1.js +103 -11
  9. package/dist-types/commands/ClaimPhoneNumberCommand.d.ts +6 -6
  10. package/dist-types/commands/DescribeContactCommand.d.ts +112 -1
  11. package/dist-types/commands/DescribeContactFlowCommand.d.ts +1 -1
  12. package/dist-types/commands/DescribeContactFlowModuleCommand.d.ts +1 -1
  13. package/dist-types/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  14. package/dist-types/commands/DescribeHoursOfOperationCommand.d.ts +1 -2
  15. package/dist-types/commands/DescribeRoutingProfileCommand.d.ts +3 -0
  16. package/dist-types/commands/ListViewVersionsCommand.d.ts +1 -1
  17. package/dist-types/commands/ListViewsCommand.d.ts +2 -1
  18. package/dist-types/commands/MonitorContactCommand.d.ts +1 -1
  19. package/dist-types/commands/PauseContactCommand.d.ts +1 -1
  20. package/dist-types/commands/PutUserStatusCommand.d.ts +1 -1
  21. package/dist-types/commands/ReleasePhoneNumberCommand.d.ts +10 -10
  22. package/dist-types/commands/SearchRoutingProfilesCommand.d.ts +3 -0
  23. package/dist-types/commands/StopContactCommand.d.ts +6 -0
  24. package/dist-types/commands/UpdateContactRoutingDataCommand.d.ts +5 -2
  25. package/dist-types/models/models_0.d.ts +255 -384
  26. package/dist-types/models/models_1.d.ts +253 -289
  27. package/dist-types/models/models_2.d.ts +553 -16
  28. package/dist-types/ts3.4/commands/DescribeContactCommand.d.ts +2 -4
  29. package/dist-types/ts3.4/commands/DescribeContactFlowCommand.d.ts +1 -1
  30. package/dist-types/ts3.4/commands/DescribeContactFlowModuleCommand.d.ts +1 -1
  31. package/dist-types/ts3.4/commands/DescribeEvaluationFormCommand.d.ts +1 -1
  32. package/dist-types/ts3.4/commands/DescribeHoursOfOperationCommand.d.ts +4 -2
  33. package/dist-types/ts3.4/commands/ListViewVersionsCommand.d.ts +1 -1
  34. package/dist-types/ts3.4/commands/ListViewsCommand.d.ts +2 -1
  35. package/dist-types/ts3.4/commands/MonitorContactCommand.d.ts +1 -1
  36. package/dist-types/ts3.4/commands/PauseContactCommand.d.ts +1 -1
  37. package/dist-types/ts3.4/commands/PutUserStatusCommand.d.ts +1 -1
  38. package/dist-types/ts3.4/commands/ReleasePhoneNumberCommand.d.ts +1 -1
  39. package/dist-types/ts3.4/models/models_0.d.ts +89 -118
  40. package/dist-types/ts3.4/models/models_1.d.ts +80 -79
  41. package/dist-types/ts3.4/models/models_2.d.ts +150 -8
  42. package/package.json +18 -18
@@ -119,6 +119,9 @@ export const ContactInitiationMethod = {
119
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  QUEUE_TRANSFER: "QUEUE_TRANSFER",
120
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  TRANSFER: "TRANSFER",
121
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  };
122
+ export const VideoCapability = {
123
+ SEND: "SEND",
124
+ };
122
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  export const AgentStatusState = {
123
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  DISABLED: "DISABLED",
124
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  ENABLED: "ENABLED",
@@ -128,9 +131,6 @@ export const AgentStatusType = {
128
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  OFFLINE: "OFFLINE",
129
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  ROUTABLE: "ROUTABLE",
130
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  };
131
- export const VideoCapability = {
132
- SEND: "SEND",
133
- };
134
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  export const MonitorCapability = {
135
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  BARGE: "BARGE",
136
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  SILENT_MONITOR: "SILENT_MONITOR",
@@ -604,6 +604,28 @@ export const VocabularyState = {
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  CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS",
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  DELETE_IN_PROGRESS: "DELETE_IN_PROGRESS",
606
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  };
607
+ export const AnsweringMachineDetectionStatus = {
608
+ AMD_ERROR: "AMD_ERROR",
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+ AMD_NOT_APPLICABLE: "AMD_NOT_APPLICABLE",
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+ AMD_UNANSWERED: "AMD_UNANSWERED",
611
+ AMD_UNRESOLVED: "AMD_UNRESOLVED",
612
+ ANSWERED: "ANSWERED",
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+ ERROR: "ERROR",
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+ FAX_MACHINE_DETECTED: "FAX_MACHINE_DETECTED",
615
+ HUMAN_ANSWERED: "HUMAN_ANSWERED",
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+ SIT_TONE_BUSY: "SIT_TONE_BUSY",
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+ SIT_TONE_DETECTED: "SIT_TONE_DETECTED",
618
+ SIT_TONE_INVALID_NUMBER: "SIT_TONE_INVALID_NUMBER",
619
+ UNDETECTED: "UNDETECTED",
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+ VOICEMAIL_BEEP: "VOICEMAIL_BEEP",
621
+ VOICEMAIL_NO_BEEP: "VOICEMAIL_NO_BEEP",
622
+ };
623
+ export const RoutingCriteriaStepStatus = {
624
+ ACTIVE: "ACTIVE",
625
+ EXPIRED: "EXPIRED",
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+ INACTIVE: "INACTIVE",
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+ JOINED: "JOINED",
628
+ };
607
629
  export var EvaluationAnswerData;
608
630
  (function (EvaluationAnswerData) {
609
631
  EvaluationAnswerData.visit = (value, visitor) => {
@@ -620,35 +642,6 @@ export const EvaluationStatus = {
620
642
  DRAFT: "DRAFT",
621
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  SUBMITTED: "SUBMITTED",
622
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  };
623
- export class ContactFlowNotPublishedException extends __BaseException {
624
- constructor(opts) {
625
- super({
626
- name: "ContactFlowNotPublishedException",
627
- $fault: "client",
628
- ...opts,
629
- });
630
- this.name = "ContactFlowNotPublishedException";
631
- this.$fault = "client";
632
- Object.setPrototypeOf(this, ContactFlowNotPublishedException.prototype);
633
- this.Message = opts.Message;
634
- }
635
- }
636
- export const ContactFlowState = {
637
- ACTIVE: "ACTIVE",
638
- ARCHIVED: "ARCHIVED",
639
- };
640
- export const ContactFlowModuleState = {
641
- ACTIVE: "ACTIVE",
642
- ARCHIVED: "ARCHIVED",
643
- };
644
- export const ContactFlowModuleStatus = {
645
- PUBLISHED: "PUBLISHED",
646
- SAVED: "SAVED",
647
- };
648
- export const EvaluationFormVersionStatus = {
649
- ACTIVE: "ACTIVE",
650
- DRAFT: "DRAFT",
651
- };
652
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  export const CreateInstanceRequestFilterSensitiveLog = (obj) => ({
653
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  ...obj,
654
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  ...(obj.InstanceAlias && { InstanceAlias: SENSITIVE_STRING }),
@@ -692,12 +685,3 @@ export const CreateViewVersionResponseFilterSensitiveLog = (obj) => ({
692
685
  ...obj,
693
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  ...(obj.View && { View: ViewFilterSensitiveLog(obj.View) }),
694
687
  });
695
- export const ContactFilterSensitiveLog = (obj) => ({
696
- ...obj,
697
- ...(obj.Name && { Name: SENSITIVE_STRING }),
698
- ...(obj.Description && { Description: SENSITIVE_STRING }),
699
- });
700
- export const DescribeContactResponseFilterSensitiveLog = (obj) => ({
701
- ...obj,
702
- ...(obj.Contact && { Contact: ContactFilterSensitiveLog(obj.Contact) }),
703
- });
@@ -1,6 +1,35 @@
1
1
  import { SENSITIVE_STRING } from "@smithy/smithy-client";
2
2
  import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
3
3
  import { UserIdentityInfoFilterSensitiveLog, ViewFilterSensitiveLog, } from "./models_0";
4
+ export class ContactFlowNotPublishedException extends __BaseException {
5
+ constructor(opts) {
6
+ super({
7
+ name: "ContactFlowNotPublishedException",
8
+ $fault: "client",
9
+ ...opts,
10
+ });
11
+ this.name = "ContactFlowNotPublishedException";
12
+ this.$fault = "client";
13
+ Object.setPrototypeOf(this, ContactFlowNotPublishedException.prototype);
14
+ this.Message = opts.Message;
15
+ }
16
+ }
17
+ export const ContactFlowState = {
18
+ ACTIVE: "ACTIVE",
19
+ ARCHIVED: "ARCHIVED",
20
+ };
21
+ export const ContactFlowModuleState = {
22
+ ACTIVE: "ACTIVE",
23
+ ARCHIVED: "ARCHIVED",
24
+ };
25
+ export const ContactFlowModuleStatus = {
26
+ PUBLISHED: "PUBLISHED",
27
+ SAVED: "SAVED",
28
+ };
29
+ export const EvaluationFormVersionStatus = {
30
+ ACTIVE: "ACTIVE",
31
+ DRAFT: "DRAFT",
32
+ };
4
33
  export const InstanceStatus = {
5
34
  ACTIVE: "ACTIVE",
6
35
  CREATION_FAILED: "CREATION_FAILED",
@@ -467,19 +496,6 @@ export class OutputTypeNotFoundException extends __BaseException {
467
496
  this.Message = opts.Message;
468
497
  }
469
498
  }
470
- export class ConflictException extends __BaseException {
471
- constructor(opts) {
472
- super({
473
- name: "ConflictException",
474
- $fault: "client",
475
- ...opts,
476
- });
477
- this.name = "ConflictException";
478
- this.$fault = "client";
479
- Object.setPrototypeOf(this, ConflictException.prototype);
480
- this.Message = opts.Message;
481
- }
482
- }
483
499
  export const InstanceFilterSensitiveLog = (obj) => ({
484
500
  ...obj,
485
501
  ...(obj.InstanceAlias && { InstanceAlias: SENSITIVE_STRING }),
@@ -519,23 +535,3 @@ export const ListInstancesResponseFilterSensitiveLog = (obj) => ({
519
535
  InstanceSummaryList: obj.InstanceSummaryList.map((item) => InstanceSummaryFilterSensitiveLog(item)),
520
536
  }),
521
537
  });
522
- export const ViewSummaryFilterSensitiveLog = (obj) => ({
523
- ...obj,
524
- ...(obj.Name && { Name: SENSITIVE_STRING }),
525
- });
526
- export const ListViewsResponseFilterSensitiveLog = (obj) => ({
527
- ...obj,
528
- ...(obj.ViewsSummaryList && {
529
- ViewsSummaryList: obj.ViewsSummaryList.map((item) => ViewSummaryFilterSensitiveLog(item)),
530
- }),
531
- });
532
- export const ViewVersionSummaryFilterSensitiveLog = (obj) => ({
533
- ...obj,
534
- ...(obj.Name && { Name: SENSITIVE_STRING }),
535
- });
536
- export const ListViewVersionsResponseFilterSensitiveLog = (obj) => ({
537
- ...obj,
538
- ...(obj.ViewVersionSummaryList && {
539
- ViewVersionSummaryList: obj.ViewVersionSummaryList.map((item) => ViewVersionSummaryFilterSensitiveLog(item)),
540
- }),
541
- });
@@ -1,6 +1,19 @@
1
1
  import { SENSITIVE_STRING } from "@smithy/smithy-client";
2
2
  import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
3
3
  import { UserIdentityInfoFilterSensitiveLog, ViewFilterSensitiveLog, ViewInputContentFilterSensitiveLog, } from "./models_0";
4
+ export class ConflictException extends __BaseException {
5
+ constructor(opts) {
6
+ super({
7
+ name: "ConflictException",
8
+ $fault: "client",
9
+ ...opts,
10
+ });
11
+ this.name = "ConflictException";
12
+ this.$fault = "client";
13
+ Object.setPrototypeOf(this, ConflictException.prototype);
14
+ this.Message = opts.Message;
15
+ }
16
+ }
4
17
  export const StringComparisonType = {
5
18
  CONTAINS: "CONTAINS",
6
19
  EXACT: "EXACT",
@@ -140,6 +153,26 @@ export var EvaluationFormItem;
140
153
  return visitor._(value.$unknown[0], value.$unknown[1]);
141
154
  };
142
155
  })(EvaluationFormItem || (EvaluationFormItem = {}));
156
+ export const ViewSummaryFilterSensitiveLog = (obj) => ({
157
+ ...obj,
158
+ ...(obj.Name && { Name: SENSITIVE_STRING }),
159
+ });
160
+ export const ListViewsResponseFilterSensitiveLog = (obj) => ({
161
+ ...obj,
162
+ ...(obj.ViewsSummaryList && {
163
+ ViewsSummaryList: obj.ViewsSummaryList.map((item) => ViewSummaryFilterSensitiveLog(item)),
164
+ }),
165
+ });
166
+ export const ViewVersionSummaryFilterSensitiveLog = (obj) => ({
167
+ ...obj,
168
+ ...(obj.Name && { Name: SENSITIVE_STRING }),
169
+ });
170
+ export const ListViewVersionsResponseFilterSensitiveLog = (obj) => ({
171
+ ...obj,
172
+ ...(obj.ViewVersionSummaryList && {
173
+ ViewVersionSummaryList: obj.ViewVersionSummaryList.map((item) => ViewVersionSummaryFilterSensitiveLog(item)),
174
+ }),
175
+ });
143
176
  export const ReplicateInstanceRequestFilterSensitiveLog = (obj) => ({
144
177
  ...obj,
145
178
  ...(obj.ReplicaAlias && { ReplicaAlias: SENSITIVE_STRING }),
@@ -238,3 +271,12 @@ export const UpdateViewMetadataRequestFilterSensitiveLog = (obj) => ({
238
271
  ...obj,
239
272
  ...(obj.Name && { Name: SENSITIVE_STRING }),
240
273
  });
274
+ export const ContactFilterSensitiveLog = (obj) => ({
275
+ ...obj,
276
+ ...(obj.Name && { Name: SENSITIVE_STRING }),
277
+ ...(obj.Description && { Description: SENSITIVE_STRING }),
278
+ });
279
+ export const DescribeContactResponseFilterSensitiveLog = (obj) => ({
280
+ ...obj,
281
+ ...(obj.Contact && { Contact: ContactFilterSensitiveLog(obj.Contact) }),
282
+ });
@@ -3,9 +3,9 @@ import { requestBuilder as rb } from "@smithy/core";
3
3
  import { _json, collectBody, decorateServiceException as __decorateServiceException, expectBoolean as __expectBoolean, expectInt32 as __expectInt32, expectLong as __expectLong, expectNonNull as __expectNonNull, expectNumber as __expectNumber, expectObject as __expectObject, expectString as __expectString, limitedParseDouble as __limitedParseDouble, limitedParseFloat32 as __limitedParseFloat32, map, parseEpochTimestamp as __parseEpochTimestamp, parseRfc3339DateTimeWithOffset as __parseRfc3339DateTimeWithOffset, serializeFloat as __serializeFloat, take, withBaseException, } from "@smithy/smithy-client";
4
4
  import { v4 as generateIdempotencyToken } from "uuid";
5
5
  import { ConnectServiceException as __BaseException } from "../models/ConnectServiceException";
6
- import { AccessDeniedException, ContactFlowNotPublishedException, DuplicateResourceException, EvaluationAnswerData, IdempotencyException, InternalServiceException, InvalidContactFlowException, InvalidContactFlowModuleException, InvalidParameterException, InvalidRequestException, LimitExceededException, PropertyValidationException, ResourceConflictException, ResourceInUseException, ResourceNotFoundException, ResourceNotReadyException, ServiceQuotaExceededException, ThrottlingException, TooManyRequestsException, } from "../models/models_0";
7
- import { ConflictException, OutputTypeNotFoundException, UserNotFoundException, } from "../models/models_1";
8
- import { ContactNotFoundException, DestinationNotAllowedException, EvaluationFormItem, MaximumResultReturnedException, OutboundContactNotPermittedException, } from "../models/models_2";
6
+ import { AccessDeniedException, DuplicateResourceException, EvaluationAnswerData, IdempotencyException, InternalServiceException, InvalidContactFlowException, InvalidContactFlowModuleException, InvalidParameterException, InvalidRequestException, LimitExceededException, PropertyValidationException, ResourceConflictException, ResourceInUseException, ResourceNotFoundException, ResourceNotReadyException, ServiceQuotaExceededException, ThrottlingException, TooManyRequestsException, } from "../models/models_0";
7
+ import { ContactFlowNotPublishedException, OutputTypeNotFoundException, UserNotFoundException, } from "../models/models_1";
8
+ import { ConflictException, ContactNotFoundException, DestinationNotAllowedException, EvaluationFormItem, MaximumResultReturnedException, OutboundContactNotPermittedException, } from "../models/models_2";
9
9
  export const se_ActivateEvaluationFormCommand = async (input, context) => {
10
10
  const b = rb(input, context);
11
11
  const headers = {
@@ -1540,13 +1540,13 @@ export const se_GetMetricDataCommand = async (input, context) => {
1540
1540
  b.p("InstanceId", () => input.InstanceId, "{InstanceId}", false);
1541
1541
  let body;
1542
1542
  body = JSON.stringify(take(input, {
1543
- EndTime: (_) => Math.round(_.getTime() / 1000),
1543
+ EndTime: (_) => _.getTime() / 1000,
1544
1544
  Filters: (_) => _json(_),
1545
1545
  Groupings: (_) => _json(_),
1546
1546
  HistoricalMetrics: (_) => se_HistoricalMetrics(_, context),
1547
1547
  MaxResults: [],
1548
1548
  NextToken: [],
1549
- StartTime: (_) => Math.round(_.getTime() / 1000),
1549
+ StartTime: (_) => _.getTime() / 1000,
1550
1550
  }));
1551
1551
  b.m("POST").h(headers).b(body);
1552
1552
  return b.build();
@@ -1559,7 +1559,7 @@ export const se_GetMetricDataV2Command = async (input, context) => {
1559
1559
  b.bp("/metrics/data");
1560
1560
  let body;
1561
1561
  body = JSON.stringify(take(input, {
1562
- EndTime: (_) => Math.round(_.getTime() / 1000),
1562
+ EndTime: (_) => _.getTime() / 1000,
1563
1563
  Filters: (_) => _json(_),
1564
1564
  Groupings: (_) => _json(_),
1565
1565
  Interval: (_) => _json(_),
@@ -1567,7 +1567,7 @@ export const se_GetMetricDataV2Command = async (input, context) => {
1567
1567
  Metrics: (_) => se_MetricsV2(_, context),
1568
1568
  NextToken: [],
1569
1569
  ResourceArn: [],
1570
- StartTime: (_) => Math.round(_.getTime() / 1000),
1570
+ StartTime: (_) => _.getTime() / 1000,
1571
1571
  }));
1572
1572
  b.m("POST").h(headers).b(body);
1573
1573
  return b.build();
@@ -2736,7 +2736,7 @@ export const se_StartTaskContactCommand = async (input, context) => {
2736
2736
  QuickConnectId: [],
2737
2737
  References: (_) => _json(_),
2738
2738
  RelatedContactId: [],
2739
- ScheduledTime: (_) => Math.round(_.getTime() / 1000),
2739
+ ScheduledTime: (_) => _.getTime() / 1000,
2740
2740
  TaskTemplateId: [],
2741
2741
  }));
2742
2742
  b.m("PUT").h(headers).b(body);
@@ -3090,7 +3090,7 @@ export const se_UpdateContactScheduleCommand = async (input, context) => {
3090
3090
  body = JSON.stringify(take(input, {
3091
3091
  ContactId: [],
3092
3092
  InstanceId: [],
3093
- ScheduledTime: (_) => Math.round(_.getTime() / 1000),
3093
+ ScheduledTime: (_) => _.getTime() / 1000,
3094
3094
  }));
3095
3095
  b.m("POST").h(headers).b(body);
3096
3096
  return b.build();
@@ -7604,8 +7604,8 @@ const se_RuleActions = (input, context) => {
7604
7604
  };
7605
7605
  const se_SearchContactsTimeRange = (input, context) => {
7606
7606
  return take(input, {
7607
- EndTime: (_) => Math.round(_.getTime() / 1000),
7608
- StartTime: (_) => Math.round(_.getTime() / 1000),
7607
+ EndTime: (_) => _.getTime() / 1000,
7608
+ StartTime: (_) => _.getTime() / 1000,
7609
7609
  Type: [],
7610
7610
  });
7611
7611
  };
@@ -7698,10 +7698,18 @@ const de_AgentContactReferenceList = (output, context) => {
7698
7698
  const de_AgentInfo = (output, context) => {
7699
7699
  return take(output, {
7700
7700
  AgentPauseDurationInSeconds: __expectInt32,
7701
+ Capabilities: _json,
7701
7702
  ConnectedToAgentTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
7703
+ DeviceInfo: _json,
7704
+ HierarchyGroups: _json,
7702
7705
  Id: __expectString,
7703
7706
  });
7704
7707
  };
7708
+ const de_AgentQualityMetrics = (output, context) => {
7709
+ return take(output, {
7710
+ Audio: (_) => de_AudioQualityMetricsInfo(_, context),
7711
+ });
7712
+ };
7705
7713
  const de_AgentStatus = (output, context) => {
7706
7714
  return take(output, {
7707
7715
  AgentStatusARN: __expectString,
@@ -7741,12 +7749,32 @@ const de_AgentStatusSummaryList = (output, context) => {
7741
7749
  });
7742
7750
  return retVal;
7743
7751
  };
7752
+ const de_AttributeCondition = (output, context) => {
7753
+ return take(output, {
7754
+ ComparisonOperator: __expectString,
7755
+ Name: __expectString,
7756
+ ProficiencyLevel: __limitedParseFloat32,
7757
+ Value: __expectString,
7758
+ });
7759
+ };
7760
+ const de_AudioQualityMetricsInfo = (output, context) => {
7761
+ return take(output, {
7762
+ PotentialQualityIssues: _json,
7763
+ QualityScore: __limitedParseFloat32,
7764
+ });
7765
+ };
7744
7766
  const de_Contact = (output, context) => {
7745
7767
  return take(output, {
7746
7768
  AgentInfo: (_) => de_AgentInfo(_, context),
7769
+ AnsweringMachineDetectionStatus: __expectString,
7747
7770
  Arn: __expectString,
7771
+ Campaign: _json,
7748
7772
  Channel: __expectString,
7773
+ ConnectedToSystemTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
7774
+ Customer: _json,
7775
+ CustomerVoiceActivity: (_) => de_CustomerVoiceActivity(_, context),
7749
7776
  Description: __expectString,
7777
+ DisconnectDetails: _json,
7750
7778
  DisconnectTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
7751
7779
  Id: __expectString,
7752
7780
  InitialContactId: __expectString,
@@ -7757,11 +7785,14 @@ const de_Contact = (output, context) => {
7757
7785
  LastUpdateTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
7758
7786
  Name: __expectString,
7759
7787
  PreviousContactId: __expectString,
7788
+ QualityMetrics: (_) => de_QualityMetrics(_, context),
7760
7789
  QueueInfo: (_) => de_QueueInfo(_, context),
7761
7790
  QueuePriority: __expectLong,
7762
7791
  QueueTimeAdjustmentSeconds: __expectInt32,
7763
7792
  RelatedContactId: __expectString,
7793
+ RoutingCriteria: (_) => de_RoutingCriteria(_, context),
7764
7794
  ScheduledTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
7795
+ SegmentAttributes: _json,
7765
7796
  Tags: _json,
7766
7797
  TotalPauseCount: __expectInt32,
7767
7798
  TotalPauseDurationInSeconds: __expectInt32,
@@ -7845,6 +7876,17 @@ const de_CurrentMetricResults = (output, context) => {
7845
7876
  });
7846
7877
  return retVal;
7847
7878
  };
7879
+ const de_CustomerQualityMetrics = (output, context) => {
7880
+ return take(output, {
7881
+ Audio: (_) => de_AudioQualityMetricsInfo(_, context),
7882
+ });
7883
+ };
7884
+ const de_CustomerVoiceActivity = (output, context) => {
7885
+ return take(output, {
7886
+ GreetingEndTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
7887
+ GreetingStartTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
7888
+ });
7889
+ };
7848
7890
  const de_Evaluation = (output, context) => {
7849
7891
  return take(output, {
7850
7892
  Answers: (_) => de_EvaluationAnswersOutputMap(_, context),
@@ -8045,6 +8087,27 @@ const de_EvaluationSummaryList = (output, context) => {
8045
8087
  });
8046
8088
  return retVal;
8047
8089
  };
8090
+ const de_Expiry = (output, context) => {
8091
+ return take(output, {
8092
+ DurationInSeconds: __expectInt32,
8093
+ ExpiryTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
8094
+ });
8095
+ };
8096
+ const de_Expression = (output, context) => {
8097
+ return take(output, {
8098
+ AndExpression: (_) => de_Expressions(_, context),
8099
+ AttributeCondition: (_) => de_AttributeCondition(_, context),
8100
+ OrExpression: (_) => de_Expressions(_, context),
8101
+ });
8102
+ };
8103
+ const de_Expressions = (output, context) => {
8104
+ const retVal = (output || [])
8105
+ .filter((e) => e != null)
8106
+ .map((entry) => {
8107
+ return de_Expression(entry, context);
8108
+ });
8109
+ return retVal;
8110
+ };
8048
8111
  const de_FieldValue = (output, context) => {
8049
8112
  return take(output, {
8050
8113
  Id: __expectString,
@@ -8345,6 +8408,12 @@ const de_PromptSummaryList = (output, context) => {
8345
8408
  });
8346
8409
  return retVal;
8347
8410
  };
8411
+ const de_QualityMetrics = (output, context) => {
8412
+ return take(output, {
8413
+ Agent: (_) => de_AgentQualityMetrics(_, context),
8414
+ Customer: (_) => de_CustomerQualityMetrics(_, context),
8415
+ });
8416
+ };
8348
8417
  const de_Queue = (output, context) => {
8349
8418
  return take(output, {
8350
8419
  Description: __expectString,
@@ -8507,9 +8576,17 @@ const de_RealTimeContactAnalysisTimeData = (output, context) => {
8507
8576
  }
8508
8577
  return { $unknown: Object.entries(output)[0] };
8509
8578
  };
8579
+ const de_RoutingCriteria = (output, context) => {
8580
+ return take(output, {
8581
+ ActivationTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
8582
+ Index: __expectInt32,
8583
+ Steps: (_) => de_Steps(_, context),
8584
+ });
8585
+ };
8510
8586
  const de_RoutingProfile = (output, context) => {
8511
8587
  return take(output, {
8512
8588
  AgentAvailabilityTimer: __expectString,
8589
+ AssociatedQueueIds: _json,
8513
8590
  DefaultOutboundQueueId: __expectString,
8514
8591
  Description: __expectString,
8515
8592
  InstanceId: __expectString,
@@ -8654,6 +8731,21 @@ const de_SecurityProfileSummaryList = (output, context) => {
8654
8731
  });
8655
8732
  return retVal;
8656
8733
  };
8734
+ const de_Step = (output, context) => {
8735
+ return take(output, {
8736
+ Expiry: (_) => de_Expiry(_, context),
8737
+ Expression: (_) => de_Expression(_, context),
8738
+ Status: __expectString,
8739
+ });
8740
+ };
8741
+ const de_Steps = (output, context) => {
8742
+ const retVal = (output || [])
8743
+ .filter((e) => e != null)
8744
+ .map((entry) => {
8745
+ return de_Step(entry, context);
8746
+ });
8747
+ return retVal;
8748
+ };
8657
8749
  const de_TaskTemplateList = (output, context) => {
8658
8750
  const retVal = (output || [])
8659
8751
  .filter((e) => e != null)
@@ -37,16 +37,16 @@ declare const ClaimPhoneNumberCommand_base: {
37
37
  * the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html">DescribePhoneNumber</a> API to verify the status of a previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html">ClaimPhoneNumber</a>
38
38
  * operation.</p>
39
39
  * </important>
40
- * <p>If you plan to claim and release numbers frequently during a 30 day period,
40
+ * <p>If you plan to claim and release numbers frequently,
41
41
  * contact us for a service quota exception. Otherwise, it is possible you will be blocked from
42
- * claiming and releasing any more numbers until 30 days past the oldest number
42
+ * claiming and releasing any more numbers until up to 180 days past the oldest number
43
43
  * released has expired.</p>
44
44
  * <p>By default you can claim and release up to 200% of your maximum number of active
45
- * phone numbers during any 30 day period. If you claim and release phone numbers using
46
- * the UI or API during a rolling 30 day cycle that exceeds 200% of your phone number
47
- * service level quota, you will be blocked from claiming any more numbers until 30
45
+ * phone numbers. If you claim and release phone numbers using
46
+ * the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number
47
+ * service level quota, you will be blocked from claiming any more numbers until 180
48
48
  * days past the oldest number released has expired. </p>
49
- * <p>For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 30
49
+ * <p>For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 180
50
50
  * day period you release 99, claim 99, and then release 99, you will have exceeded the
51
51
  * 200% limit. At that point you are blocked from claiming any more numbers until you
52
52
  * open an Amazon Web Services support ticket.</p>
@@ -1,7 +1,8 @@
1
1
  import { Command as $Command } from "@smithy/smithy-client";
2
2
  import { MetadataBearer as __MetadataBearer } from "@smithy/types";
3
3
  import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
4
- import { DescribeContactRequest, DescribeContactResponse } from "../models/models_0";
4
+ import { DescribeContactRequest } from "../models/models_0";
5
+ import { DescribeContactResponse } from "../models/models_2";
5
6
  /**
6
7
  * @public
7
8
  */
@@ -64,6 +65,31 @@ declare const DescribeContactCommand_base: {
64
65
  * // Id: "STRING_VALUE",
65
66
  * // ConnectedToAgentTimestamp: new Date("TIMESTAMP"),
66
67
  * // AgentPauseDurationInSeconds: Number("int"),
68
+ * // HierarchyGroups: { // HierarchyGroups
69
+ * // Level1: { // AgentHierarchyGroup
70
+ * // Arn: "STRING_VALUE",
71
+ * // },
72
+ * // Level2: {
73
+ * // Arn: "STRING_VALUE",
74
+ * // },
75
+ * // Level3: {
76
+ * // Arn: "STRING_VALUE",
77
+ * // },
78
+ * // Level4: {
79
+ * // Arn: "STRING_VALUE",
80
+ * // },
81
+ * // Level5: {
82
+ * // Arn: "STRING_VALUE",
83
+ * // },
84
+ * // },
85
+ * // DeviceInfo: { // DeviceInfo
86
+ * // PlatformName: "STRING_VALUE",
87
+ * // PlatformVersion: "STRING_VALUE",
88
+ * // OperatingSystem: "STRING_VALUE",
89
+ * // },
90
+ * // Capabilities: { // ParticipantCapabilities
91
+ * // Video: "SEND",
92
+ * // },
67
93
  * // },
68
94
  * // InitiationTimestamp: new Date("TIMESTAMP"),
69
95
  * // DisconnectTimestamp: new Date("TIMESTAMP"),
@@ -82,6 +108,91 @@ declare const DescribeContactCommand_base: {
82
108
  * // Tags: { // ContactTagMap
83
109
  * // "<keys>": "STRING_VALUE",
84
110
  * // },
111
+ * // ConnectedToSystemTimestamp: new Date("TIMESTAMP"),
112
+ * // RoutingCriteria: { // RoutingCriteria
113
+ * // Steps: [ // Steps
114
+ * // { // Step
115
+ * // Expiry: { // Expiry
116
+ * // DurationInSeconds: Number("int"),
117
+ * // ExpiryTimestamp: new Date("TIMESTAMP"),
118
+ * // },
119
+ * // Expression: { // Expression
120
+ * // AttributeCondition: { // AttributeCondition
121
+ * // Name: "STRING_VALUE",
122
+ * // Value: "STRING_VALUE",
123
+ * // ProficiencyLevel: Number("float"),
124
+ * // ComparisonOperator: "STRING_VALUE",
125
+ * // },
126
+ * // AndExpression: [ // Expressions
127
+ * // {
128
+ * // AttributeCondition: {
129
+ * // Name: "STRING_VALUE",
130
+ * // Value: "STRING_VALUE",
131
+ * // ProficiencyLevel: Number("float"),
132
+ * // ComparisonOperator: "STRING_VALUE",
133
+ * // },
134
+ * // AndExpression: [
135
+ * // "<Expression>",
136
+ * // ],
137
+ * // OrExpression: [
138
+ * // "<Expression>",
139
+ * // ],
140
+ * // },
141
+ * // ],
142
+ * // OrExpression: [
143
+ * // "<Expression>",
144
+ * // ],
145
+ * // },
146
+ * // Status: "ACTIVE" || "INACTIVE" || "JOINED" || "EXPIRED",
147
+ * // },
148
+ * // ],
149
+ * // ActivationTimestamp: new Date("TIMESTAMP"),
150
+ * // Index: Number("int"),
151
+ * // },
152
+ * // Customer: { // Customer
153
+ * // DeviceInfo: {
154
+ * // PlatformName: "STRING_VALUE",
155
+ * // PlatformVersion: "STRING_VALUE",
156
+ * // OperatingSystem: "STRING_VALUE",
157
+ * // },
158
+ * // Capabilities: {
159
+ * // Video: "SEND",
160
+ * // },
161
+ * // },
162
+ * // Campaign: { // Campaign
163
+ * // CampaignId: "STRING_VALUE",
164
+ * // },
165
+ * // AnsweringMachineDetectionStatus: "ANSWERED" || "UNDETECTED" || "ERROR" || "HUMAN_ANSWERED" || "SIT_TONE_DETECTED" || "SIT_TONE_BUSY" || "SIT_TONE_INVALID_NUMBER" || "FAX_MACHINE_DETECTED" || "VOICEMAIL_BEEP" || "VOICEMAIL_NO_BEEP" || "AMD_UNRESOLVED" || "AMD_UNANSWERED" || "AMD_ERROR" || "AMD_NOT_APPLICABLE",
166
+ * // CustomerVoiceActivity: { // CustomerVoiceActivity
167
+ * // GreetingStartTimestamp: new Date("TIMESTAMP"),
168
+ * // GreetingEndTimestamp: new Date("TIMESTAMP"),
169
+ * // },
170
+ * // QualityMetrics: { // QualityMetrics
171
+ * // Agent: { // AgentQualityMetrics
172
+ * // Audio: { // AudioQualityMetricsInfo
173
+ * // QualityScore: Number("float"),
174
+ * // PotentialQualityIssues: [ // PotentialAudioQualityIssues
175
+ * // "STRING_VALUE",
176
+ * // ],
177
+ * // },
178
+ * // },
179
+ * // Customer: { // CustomerQualityMetrics
180
+ * // Audio: {
181
+ * // QualityScore: Number("float"),
182
+ * // PotentialQualityIssues: [
183
+ * // "STRING_VALUE",
184
+ * // ],
185
+ * // },
186
+ * // },
187
+ * // },
188
+ * // DisconnectDetails: { // DisconnectDetails
189
+ * // PotentialDisconnectIssue: "STRING_VALUE",
190
+ * // },
191
+ * // SegmentAttributes: { // SegmentAttributes
192
+ * // "<keys>": { // SegmentAttributeValue
193
+ * // ValueString: "STRING_VALUE",
194
+ * // },
195
+ * // },
85
196
  * // },
86
197
  * // };
87
198
  *
@@ -1,7 +1,7 @@
1
1
  import { Command as $Command } from "@smithy/smithy-client";
2
2
  import { MetadataBearer as __MetadataBearer } from "@smithy/types";
3
3
  import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
4
- import { DescribeContactFlowRequest, DescribeContactFlowResponse } from "../models/models_0";
4
+ import { DescribeContactFlowRequest, DescribeContactFlowResponse } from "../models/models_1";
5
5
  /**
6
6
  * @public
7
7
  */
@@ -1,7 +1,7 @@
1
1
  import { Command as $Command } from "@smithy/smithy-client";
2
2
  import { MetadataBearer as __MetadataBearer } from "@smithy/types";
3
3
  import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
4
- import { DescribeContactFlowModuleRequest, DescribeContactFlowModuleResponse } from "../models/models_0";
4
+ import { DescribeContactFlowModuleRequest, DescribeContactFlowModuleResponse } from "../models/models_1";
5
5
  /**
6
6
  * @public
7
7
  */
@@ -1,7 +1,7 @@
1
1
  import { Command as $Command } from "@smithy/smithy-client";
2
2
  import { MetadataBearer as __MetadataBearer } from "@smithy/types";
3
3
  import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
4
- import { DescribeEvaluationFormRequest } from "../models/models_0";
4
+ import { DescribeEvaluationFormRequest } from "../models/models_1";
5
5
  import { DescribeEvaluationFormResponse } from "../models/models_2";
6
6
  /**
7
7
  * @public
@@ -1,8 +1,7 @@
1
1
  import { Command as $Command } from "@smithy/smithy-client";
2
2
  import { MetadataBearer as __MetadataBearer } from "@smithy/types";
3
3
  import { ConnectClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConnectClient";
4
- import { DescribeHoursOfOperationRequest } from "../models/models_0";
5
- import { DescribeHoursOfOperationResponse } from "../models/models_1";
4
+ import { DescribeHoursOfOperationRequest, DescribeHoursOfOperationResponse } from "../models/models_1";
6
5
  /**
7
6
  * @public
8
7
  */