@aws-sdk/client-connect 3.474.0 → 3.476.0

package/dist-types/models/models_1.d.ts

@@ -1,6 +1,155 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, Application, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, DirectoryType, Distribution, EvaluationFormVersionStatus, EvaluationScore, EvaluationStatus, EventSourceName, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperation, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, MonitorCapability, ParticipantRole, PhoneNumberCountryCode, PhoneNumberType, Prompt, Queue, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, Application, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, DirectoryType, Distribution, EvaluationFormVersionStatus, EvaluationScore, EvaluationStatus, EventSourceName, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperation, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, ParticipantRole, PhoneNumberCountryCode, PhoneNumberType, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+/**
+ * @public
+ * <p>Information about a prompt.</p>
+ */
+export interface Prompt {
+    /**
+     * @public
+     * <p>The Amazon Resource Name (ARN) of the prompt.</p>
+     */
+    PromptARN?: string;
+    /**
+     * @public
+     * <p>A unique identifier for the prompt.</p>
+     */
+    PromptId?: string;
+    /**
+     * @public
+     * <p>The name of the prompt.</p>
+     */
+    Name?: string;
+    /**
+     * @public
+     * <p>The description of the prompt.</p>
+     */
+    Description?: string;
+    /**
+     * @public
+     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
+     */
+    Tags?: Record<string, string>;
+    /**
+     * @public
+     * <p>The timestamp when this resource was last modified.</p>
+     */
+    LastModifiedTime?: Date;
+    /**
+     * @public
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
+     */
+    LastModifiedRegion?: string;
+}
+/**
+ * @public
+ */
+export interface DescribePromptResponse {
+    /**
+     * @public
+     * <p>Information about the prompt.</p>
+     */
+    Prompt?: Prompt;
+}
+/**
+ * @public
+ */
+export interface DescribeQueueRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>The identifier for the queue.</p>
+     */
+    QueueId: string | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const QueueStatus: {
+    readonly DISABLED: "DISABLED";
+    readonly ENABLED: "ENABLED";
+};
+/**
+ * @public
+ */
+export type QueueStatus = (typeof QueueStatus)[keyof typeof QueueStatus];
+/**
+ * @public
+ * <p>Contains information about a queue.</p>
+ */
+export interface Queue {
+    /**
+     * @public
+     * <p>The name of the queue.</p>
+     */
+    Name?: string;
+    /**
+     * @public
+     * <p>The Amazon Resource Name (ARN) for the queue.</p>
+     */
+    QueueArn?: string;
+    /**
+     * @public
+     * <p>The identifier for the queue.</p>
+     */
+    QueueId?: string;
+    /**
+     * @public
+     * <p>The description of the queue.</p>
+     */
+    Description?: string;
+    /**
+     * @public
+     * <p>The outbound caller ID name, number, and outbound whisper flow.</p>
+     */
+    OutboundCallerConfig?: OutboundCallerConfig;
+    /**
+     * @public
+     * <p>The identifier for the hours of operation.</p>
+     */
+    HoursOfOperationId?: string;
+    /**
+     * @public
+     * <p>The maximum number of contacts that can be in the queue before it is considered full.</p>
+     */
+    MaxContacts?: number;
+    /**
+     * @public
+     * <p>The status of the queue.</p>
+     */
+    Status?: QueueStatus;
+    /**
+     * @public
+     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
+     */
+    Tags?: Record<string, string>;
+    /**
+     * @public
+     * <p>The timestamp when this resource was last modified.</p>
+     */
+    LastModifiedTime?: Date;
+    /**
+     * @public
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
+     */
+    LastModifiedRegion?: string;
+}
+/**
+ * @public
+ */
+export interface DescribeQueueResponse {
+    /**
+     * @public
+     * <p>The name of the queue.</p>
+     */
+    Queue?: Queue;
+}
 /**
  * @public
  */
@@ -2647,6 +2796,11 @@ export interface GetMetricDataV2Request {
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature,
      *       contact/segmentAttributes/connect:Subtype</p>
      *             </dd>
+     *             <dt>AVG_ACTIVE_TIME</dt>
+     *             <dd>
+     *                <p>Unit: Seconds</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *             </dd>
      *             <dt>AVG_AFTER_CONTACT_WORK_TIME</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
@@ -2671,6 +2825,11 @@ export interface GetMetricDataV2Request {
      *        metric.</p>
      *                </note>
      *             </dd>
+     *             <dt>AVG_AGENT_PAUSE_TIME</dt>
+     *             <dd>
+     *                <p>Unit: Seconds</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *             </dd>
      *             <dt>AVG_CONTACT_DURATION</dt>
      *             <dd>
      *                <p>Unit: Seconds</p>
@@ -7000,6 +7159,45 @@ export interface MonitorContactResponse {
      */
     ContactArn?: string;
 }
+/**
+ * @public
+ * <p>Operation cannot be performed at this time as there is a  conflict with another operation or contact state.</p>
+ */
+export declare class ConflictException extends __BaseException {
+    readonly name: "ConflictException";
+    readonly $fault: "client";
+    Message?: string;
+    /**
+     * @internal
+     */
+    constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
+}
+/**
+ * @public
+ */
+export interface PauseContactRequest {
+    /**
+     * @public
+     * <p>The identifier of the contact.</p>
+     */
+    ContactId: string | undefined;
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can find the <code>instanceId</code> in the ARN of
+     *    the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>The identifier of the flow.</p>
+     */
+    ContactFlowId?: string;
+}
+/**
+ * @public
+ */
+export interface PauseContactResponse {
+}
 /**
  * @public
  */
@@ -7088,6 +7286,32 @@ export interface ReplicateInstanceResponse {
      */
     Arn?: string;
 }
+/**
+ * @public
+ */
+export interface ResumeContactRequest {
+    /**
+     * @public
+     * <p>The identifier of the contact.</p>
+     */
+    ContactId: string | undefined;
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can find the <code>instanceId</code> in the ARN of
+     *    the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>The identifier of the flow.</p>
+     */
+    ContactFlowId?: string;
+}
+/**
+ * @public
+ */
+export interface ResumeContactResponse {
+}
 /**
  * @public
  */
@@ -7706,312 +7930,6 @@ export declare const HierarchyGroupMatchType: {
  * @public
  */
 export type HierarchyGroupMatchType = (typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
-/**
- * @public
- * <p>A leaf node condition which can be used to specify a hierarchy group condition.</p>
- */
-export interface HierarchyGroupCondition {
-    /**
-     * @public
-     * <p>The value in the hierarchy group condition.</p>
-     */
-    Value?: string;
-    /**
-     * @public
-     * <p>The type of hierarchy group match.</p>
-     */
-    HierarchyGroupMatchType?: HierarchyGroupMatchType;
-}
-/**
- * @public
- * <p>Filters to be applied to search results.</p>
- */
-export interface UserSearchFilter {
-    /**
-     * @public
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>.
-     *    This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code>
-     *      operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code>
-     *      operator.</p>
-     *             </li>
-     *          </ul>
-     */
-    TagFilter?: ControlPlaneTagFilter;
-}
-/**
- * @public
- * <p>The user's first name and last name.</p>
- */
-export interface UserIdentityInfoLite {
-    /**
-     * @public
-     * <p>The user's first name.</p>
-     */
-    FirstName?: string;
-    /**
-     * @public
-     * <p>The user's last name.</p>
-     */
-    LastName?: string;
-}
-/**
- * @public
- * <p>Information about the returned users.</p>
- */
-export interface UserSearchSummary {
-    /**
-     * @public
-     * <p>The Amazon Resource Name (ARN) of the user.</p>
-     */
-    Arn?: string;
-    /**
-     * @public
-     * <p>The directory identifier of the user.</p>
-     */
-    DirectoryUserId?: string;
-    /**
-     * @public
-     * <p>The identifier of the user's hierarchy group.</p>
-     */
-    HierarchyGroupId?: string;
-    /**
-     * @public
-     * <p>The identifier of the user's summary.</p>
-     */
-    Id?: string;
-    /**
-     * @public
-     * <p>The user's first name and last name.</p>
-     */
-    IdentityInfo?: UserIdentityInfoLite;
-    /**
-     * @public
-     * <p>Contains information about the phone configuration settings for a user.</p>
-     */
-    PhoneConfig?: UserPhoneConfig;
-    /**
-     * @public
-     * <p>The identifier of the user's routing profile.</p>
-     */
-    RoutingProfileId?: string;
-    /**
-     * @public
-     * <p>The identifiers of the user's security profiles.</p>
-     */
-    SecurityProfileIds?: string[];
-    /**
-     * @public
-     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
-     */
-    Tags?: Record<string, string>;
-    /**
-     * @public
-     * <p>The name of the user.</p>
-     */
-    Username?: string;
-}
-/**
- * @public
- */
-export interface SearchUsersResponse {
-    /**
-     * @public
-     * <p>Information about the users.</p>
-     */
-    Users?: UserSearchSummary[];
-    /**
-     * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     */
-    NextToken?: string;
-    /**
-     * @public
-     * <p>The total number of users who matched your search query.</p>
-     */
-    ApproximateTotalCount?: number;
-}
-/**
- * @public
- */
-export interface SearchVocabulariesRequest {
-    /**
-     * @public
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     */
-    InstanceId: string | undefined;
-    /**
-     * @public
-     * <p>The maximum number of results to return per page.</p>
-     */
-    MaxResults?: number;
-    /**
-     * @public
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     */
-    NextToken?: string;
-    /**
-     * @public
-     * <p>The current state of the custom vocabulary.</p>
-     */
-    State?: VocabularyState;
-    /**
-     * @public
-     * <p>The starting pattern of the name of the vocabulary.</p>
-     */
-    NameStartsWith?: string;
-    /**
-     * @public
-     * <p>The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see
-     * <a href="https://docs.aws.amazon.com/transcribe/latest/dg/transcribe-whatis.html">What is Amazon Transcribe?</a>
-     *          </p>
-     */
-    LanguageCode?: VocabularyLanguageCode;
-}
-/**
- * @public
- * <p>Contains summary information about the custom vocabulary.</p>
- */
-export interface VocabularySummary {
-    /**
-     * @public
-     * <p>A unique name of the custom vocabulary.</p>
-     */
-    Name: string | undefined;
-    /**
-     * @public
-     * <p>The identifier of the custom vocabulary.</p>
-     */
-    Id: string | undefined;
-    /**
-     * @public
-     * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
-     */
-    Arn: string | undefined;
-    /**
-     * @public
-     * <p>The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see
-     * <a href="https://docs.aws.amazon.com/transcribe/latest/dg/transcribe-whatis.html">What is Amazon Transcribe?</a>
-     *          </p>
-     */
-    LanguageCode: VocabularyLanguageCode | undefined;
-    /**
-     * @public
-     * <p>The current state of the custom vocabulary.</p>
-     */
-    State: VocabularyState | undefined;
-    /**
-     * @public
-     * <p>The timestamp when the custom vocabulary was last modified.</p>
-     */
-    LastModifiedTime: Date | undefined;
-    /**
-     * @public
-     * <p>The reason why the custom vocabulary was not created.</p>
-     */
-    FailureReason?: string;
-}
-/**
- * @public
- */
-export interface SearchVocabulariesResponse {
-    /**
-     * @public
-     * <p>The list of the available custom vocabularies.</p>
-     */
-    VocabularySummaryList?: VocabularySummary[];
-    /**
-     * @public
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     */
-    NextToken?: string;
-}
-/**
- * @public
- * @enum
- */
-export declare const ChatEventType: {
-    readonly DISCONNECT: "DISCONNECT";
-    readonly EVENT: "EVENT";
-    readonly MESSAGE: "MESSAGE";
-};
-/**
- * @public
- */
-export type ChatEventType = (typeof ChatEventType)[keyof typeof ChatEventType];
-/**
- * @public
- * <p>Chat integration event containing payload to perform different chat actions such as:</p>
- *          <ul>
- *             <li>
- *                <p>Sending a chat message</p>
- *             </li>
- *             <li>
- *                <p>Sending a chat event, such as typing</p>
- *             </li>
- *             <li>
- *                <p>Disconnecting from a chat</p>
- *             </li>
- *          </ul>
- */
-export interface ChatEvent {
-    /**
-     * @public
-     * <p>Type of chat integration event. </p>
-     */
-    Type: ChatEventType | undefined;
-    /**
-     * @public
-     * <p>Type of content. This is required when <code>Type</code> is <code>MESSAGE</code> or
-     *     <code>EVENT</code>. </p>
-     *          <ul>
-     *             <li>
-     *                <p>For allowed message content types, see the <code>ContentType</code> parameter in the
-     *       <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html">SendMessage</a> topic in the <i>Amazon Connect Participant Service API
-     *       Reference</i>.</p>
-     *             </li>
-     *             <li>
-     *                <p>For allowed event content types, see the <code>ContentType</code> parameter in the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendEvent.html">SendEvent</a> topic in the <i>Amazon Connect Participant Service API
-     *       Reference</i>. </p>
-     *             </li>
-     *          </ul>
-     */
-    ContentType?: string;
-    /**
-     * @public
-     * <p>Content of the message or event. This is required when <code>Type</code> is
-     *     <code>MESSAGE</code> and for certain <code>ContentTypes</code> when <code>Type</code> is
-     *     <code>EVENT</code>.</p>
-     *          <ul>
-     *             <li>
-     *                <p>For allowed message content, see the <code>Content</code> parameter in the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html">SendMessage</a> topic in the <i>Amazon Connect Participant Service API
-     *       Reference</i>.</p>
-     *             </li>
-     *             <li>
-     *                <p>For allowed event content, see the <code>Content</code> parameter in the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendEvent.html">SendEvent</a> topic in the <i>Amazon Connect Participant Service API
-     *       Reference</i>. </p>
-     *             </li>
-     *          </ul>
-     */
-    Content?: string;
-}
-/**
- * @public
- * <p>The customer's details.</p>
- */
-export interface ParticipantDetails {
-    /**
-     * @public
-     * <p>Display name of the participant.</p>
-     */
-    DisplayName: string | undefined;
-}
 /**
  * @internal
  */