@aws-sdk/client-connect 3.474.0 → 3.476.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (52) hide show
  1. package/README.md +16 -0
  2. package/dist-cjs/Connect.js +4 -0
  3. package/dist-cjs/commands/PauseContactCommand.js +51 -0
  4. package/dist-cjs/commands/ResumeContactCommand.js +51 -0
  5. package/dist-cjs/commands/index.js +2 -0
  6. package/dist-cjs/models/models_0.js +7 -5
  7. package/dist-cjs/models/models_1.js +19 -6
  8. package/dist-cjs/models/models_2.js +6 -1
  9. package/dist-cjs/protocols/Aws_restJson1.js +281 -10
  10. package/dist-es/Connect.js +4 -0
  11. package/dist-es/commands/PauseContactCommand.js +47 -0
  12. package/dist-es/commands/ResumeContactCommand.js +47 -0
  13. package/dist-es/commands/index.js +2 -0
  14. package/dist-es/models/models_0.js +6 -4
  15. package/dist-es/models/models_1.js +17 -5
  16. package/dist-es/models/models_2.js +5 -0
  17. package/dist-es/protocols/Aws_restJson1.js +271 -4
  18. package/dist-types/Connect.d.ts +14 -0
  19. package/dist-types/ConnectClient.d.ts +4 -2
  20. package/dist-types/commands/CreateIntegrationAssociationCommand.d.ts +1 -1
  21. package/dist-types/commands/CreateRuleCommand.d.ts +30 -2
  22. package/dist-types/commands/DescribeContactCommand.d.ts +5 -0
  23. package/dist-types/commands/DescribePromptCommand.d.ts +2 -1
  24. package/dist-types/commands/DescribeQueueCommand.d.ts +1 -1
  25. package/dist-types/commands/DescribeRuleCommand.d.ts +30 -2
  26. package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +1 -1
  27. package/dist-types/commands/ListRulesCommand.d.ts +3 -3
  28. package/dist-types/commands/PauseContactCommand.d.ts +97 -0
  29. package/dist-types/commands/ResumeContactCommand.d.ts +94 -0
  30. package/dist-types/commands/SearchUsersCommand.d.ts +1 -2
  31. package/dist-types/commands/SearchVocabulariesCommand.d.ts +1 -1
  32. package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +9 -0
  33. package/dist-types/commands/UpdateRuleCommand.d.ts +29 -1
  34. package/dist-types/commands/index.d.ts +2 -0
  35. package/dist-types/models/models_0.d.ts +132 -149
  36. package/dist-types/models/models_1.d.ts +225 -307
  37. package/dist-types/models/models_2.d.ts +336 -2
  38. package/dist-types/protocols/Aws_restJson1.d.ts +18 -0
  39. package/dist-types/ts3.4/Connect.d.ts +34 -0
  40. package/dist-types/ts3.4/ConnectClient.d.ts +12 -0
  41. package/dist-types/ts3.4/commands/DescribePromptCommand.d.ts +2 -4
  42. package/dist-types/ts3.4/commands/DescribeQueueCommand.d.ts +1 -1
  43. package/dist-types/ts3.4/commands/PauseContactCommand.d.ts +35 -0
  44. package/dist-types/ts3.4/commands/ResumeContactCommand.d.ts +38 -0
  45. package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts +1 -2
  46. package/dist-types/ts3.4/commands/SearchVocabulariesCommand.d.ts +1 -1
  47. package/dist-types/ts3.4/commands/index.d.ts +2 -0
  48. package/dist-types/ts3.4/models/models_0.d.ts +33 -37
  49. package/dist-types/ts3.4/models/models_1.d.ts +56 -65
  50. package/dist-types/ts3.4/models/models_2.d.ts +72 -5
  51. package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +24 -0
  52. package/package.json +4 -4
@@ -15,9 +15,12 @@ export class AccessDeniedException extends __BaseException {
15
15
  }
16
16
  export const ActionType = {
17
17
  ASSIGN_CONTACT_CATEGORY: "ASSIGN_CONTACT_CATEGORY",
18
+ CREATE_CASE: "CREATE_CASE",
18
19
  CREATE_TASK: "CREATE_TASK",
20
+ END_ASSOCIATED_TASKS: "END_ASSOCIATED_TASKS",
19
21
  GENERATE_EVENTBRIDGE_EVENT: "GENERATE_EVENTBRIDGE_EVENT",
20
22
  SEND_NOTIFICATION: "SEND_NOTIFICATION",
23
+ UPDATE_CASE: "UPDATE_CASE",
21
24
  };
22
25
  export class InternalServiceException extends __BaseException {
23
26
  constructor(opts) {
@@ -385,6 +388,7 @@ export const IntegrationType = {
385
388
  WISDOM_QUICK_RESPONSES: "WISDOM_QUICK_RESPONSES",
386
389
  };
387
390
  export const SourceType = {
391
+ CASES: "CASES",
388
392
  SALESFORCE: "SALESFORCE",
389
393
  ZENDESK: "ZENDESK",
390
394
  };
@@ -426,6 +430,8 @@ export const RulePublishStatus = {
426
430
  PUBLISHED: "PUBLISHED",
427
431
  };
428
432
  export const EventSourceName = {
433
+ OnCaseCreate: "OnCaseCreate",
434
+ OnCaseUpdate: "OnCaseUpdate",
429
435
  OnContactEvaluationSubmit: "OnContactEvaluationSubmit",
430
436
  OnMetricDataUpdate: "OnMetricDataUpdate",
431
437
  OnPostCallAnalysisAvailable: "OnPostCallAnalysisAvailable",
@@ -864,10 +870,6 @@ export const PhoneNumberType = {
864
870
  TOLL_FREE: "TOLL_FREE",
865
871
  UIFN: "UIFN",
866
872
  };
867
- export const QueueStatus = {
868
- DISABLED: "DISABLED",
869
- ENABLED: "ENABLED",
870
- };
871
873
  export const CreateInstanceRequestFilterSensitiveLog = (obj) => ({
872
874
  ...obj,
873
875
  ...(obj.InstanceAlias && { InstanceAlias: SENSITIVE_STRING }),
@@ -1,6 +1,10 @@
1
1
  import { SENSITIVE_STRING } from "@smithy/smithy-client";
2
2
  import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
3
3
  import { ViewFilterSensitiveLog, } from "./models_0";
4
+ export const QueueStatus = {
5
+ DISABLED: "DISABLED",
6
+ ENABLED: "ENABLED",
7
+ };
4
8
  export const TrafficDistributionGroupStatus = {
5
9
  ACTIVE: "ACTIVE",
6
10
  CREATION_FAILED: "CREATION_FAILED",
@@ -191,6 +195,19 @@ export class OutputTypeNotFoundException extends __BaseException {
191
195
  this.Message = opts.Message;
192
196
  }
193
197
  }
198
+ export class ConflictException extends __BaseException {
199
+ constructor(opts) {
200
+ super({
201
+ name: "ConflictException",
202
+ $fault: "client",
203
+ ...opts,
204
+ });
205
+ this.name = "ConflictException";
206
+ this.$fault = "client";
207
+ Object.setPrototypeOf(this, ConflictException.prototype);
208
+ this.Message = opts.Message;
209
+ }
210
+ }
194
211
  export const StringComparisonType = {
195
212
  CONTAINS: "CONTAINS",
196
213
  EXACT: "EXACT",
@@ -216,11 +233,6 @@ export const HierarchyGroupMatchType = {
216
233
  EXACT: "EXACT",
217
234
  WITH_CHILD_GROUPS: "WITH_CHILD_GROUPS",
218
235
  };
219
- export const ChatEventType = {
220
- DISCONNECT: "DISCONNECT",
221
- EVENT: "EVENT",
222
- MESSAGE: "MESSAGE",
223
- };
224
236
  export const DescribeViewResponseFilterSensitiveLog = (obj) => ({
225
237
  ...obj,
226
238
  ...(obj.View && { View: ViewFilterSensitiveLog(obj.View) }),
@@ -1,6 +1,11 @@
1
1
  import { SENSITIVE_STRING } from "@smithy/smithy-client";
2
2
  import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
3
3
  import { ViewFilterSensitiveLog, ViewInputContentFilterSensitiveLog, } from "./models_0";
4
+ export const ChatEventType = {
5
+ DISCONNECT: "DISCONNECT",
6
+ EVENT: "EVENT",
7
+ MESSAGE: "MESSAGE",
8
+ };
4
9
  export const VoiceRecordingTrack = {
5
10
  ALL: "ALL",
6
11
  FROM_AGENT: "FROM_AGENT",
@@ -4,7 +4,7 @@ import { _json, collectBody, decorateServiceException as __decorateServiceExcept
4
4
  import { v4 as generateIdempotencyToken } from "uuid";
5
5
  import { ConnectServiceException as __BaseException } from "../models/ConnectServiceException";
6
6
  import { AccessDeniedException, ContactFlowNotPublishedException, DuplicateResourceException, EvaluationAnswerData, IdempotencyException, InternalServiceException, InvalidContactFlowException, InvalidContactFlowModuleException, InvalidParameterException, InvalidRequestException, LimitExceededException, PropertyValidationException, ResourceConflictException, ResourceInUseException, ResourceNotFoundException, ResourceNotReadyException, ServiceQuotaExceededException, ThrottlingException, TooManyRequestsException, } from "../models/models_0";
7
- import { MaximumResultReturnedException, OutputTypeNotFoundException, UserNotFoundException, } from "../models/models_1";
7
+ import { ConflictException, MaximumResultReturnedException, OutputTypeNotFoundException, UserNotFoundException, } from "../models/models_1";
8
8
  import { ContactNotFoundException, DestinationNotAllowedException, EvaluationFormItem, OutboundContactNotPermittedException, } from "../models/models_2";
9
9
  export const se_ActivateEvaluationFormCommand = async (input, context) => {
10
10
  const { hostname, protocol = "https", port, path: basePath } = await context.endpoint();
@@ -770,7 +770,7 @@ export const se_CreateRuleCommand = async (input, context) => {
770
770
  resolvedPath = __resolvedPath(resolvedPath, input, "InstanceId", () => input.InstanceId, "{InstanceId}", false);
771
771
  let body;
772
772
  body = JSON.stringify(take(input, {
773
- Actions: (_) => _json(_),
773
+ Actions: (_) => se_RuleActions(_, context),
774
774
  ClientToken: [true, (_) => _ ?? generateIdempotencyToken()],
775
775
  Function: [],
776
776
  Name: [],
@@ -3303,6 +3303,28 @@ export const se_MonitorContactCommand = async (input, context) => {
3303
3303
  body,
3304
3304
  });
3305
3305
  };
3306
+ export const se_PauseContactCommand = async (input, context) => {
3307
+ const { hostname, protocol = "https", port, path: basePath } = await context.endpoint();
3308
+ const headers = {
3309
+ "content-type": "application/json",
3310
+ };
3311
+ const resolvedPath = `${basePath?.endsWith("/") ? basePath.slice(0, -1) : basePath || ""}` + "/contact/pause";
3312
+ let body;
3313
+ body = JSON.stringify(take(input, {
3314
+ ContactFlowId: [],
3315
+ ContactId: [],
3316
+ InstanceId: [],
3317
+ }));
3318
+ return new __HttpRequest({
3319
+ protocol,
3320
+ hostname,
3321
+ port,
3322
+ method: "POST",
3323
+ headers,
3324
+ path: resolvedPath,
3325
+ body,
3326
+ });
3327
+ };
3306
3328
  export const se_PutUserStatusCommand = async (input, context) => {
3307
3329
  const { hostname, protocol = "https", port, path: basePath } = await context.endpoint();
3308
3330
  const headers = {
@@ -3368,6 +3390,28 @@ export const se_ReplicateInstanceCommand = async (input, context) => {
3368
3390
  body,
3369
3391
  });
3370
3392
  };
3393
+ export const se_ResumeContactCommand = async (input, context) => {
3394
+ const { hostname, protocol = "https", port, path: basePath } = await context.endpoint();
3395
+ const headers = {
3396
+ "content-type": "application/json",
3397
+ };
3398
+ const resolvedPath = `${basePath?.endsWith("/") ? basePath.slice(0, -1) : basePath || ""}` + "/contact/resume";
3399
+ let body;
3400
+ body = JSON.stringify(take(input, {
3401
+ ContactFlowId: [],
3402
+ ContactId: [],
3403
+ InstanceId: [],
3404
+ }));
3405
+ return new __HttpRequest({
3406
+ protocol,
3407
+ hostname,
3408
+ port,
3409
+ method: "POST",
3410
+ headers,
3411
+ path: resolvedPath,
3412
+ body,
3413
+ });
3414
+ };
3371
3415
  export const se_ResumeContactRecordingCommand = async (input, context) => {
3372
3416
  const { hostname, protocol = "https", port, path: basePath } = await context.endpoint();
3373
3417
  const headers = {
@@ -3769,9 +3813,13 @@ export const se_StartOutboundVoiceContactCommand = async (input, context) => {
3769
3813
  CampaignId: [],
3770
3814
  ClientToken: [true, (_) => _ ?? generateIdempotencyToken()],
3771
3815
  ContactFlowId: [],
3816
+ Description: [],
3772
3817
  DestinationPhoneNumber: [],
3773
3818
  InstanceId: [],
3819
+ Name: [],
3774
3820
  QueueId: [],
3821
+ References: (_) => _json(_),
3822
+ RelatedContactId: [],
3775
3823
  SourcePhoneNumber: [],
3776
3824
  TrafficType: [],
3777
3825
  }));
@@ -4794,7 +4842,7 @@ export const se_UpdateRuleCommand = async (input, context) => {
4794
4842
  resolvedPath = __resolvedPath(resolvedPath, input, "InstanceId", () => input.InstanceId, "{InstanceId}", false);
4795
4843
  let body;
4796
4844
  body = JSON.stringify(take(input, {
4797
- Actions: (_) => _json(_),
4845
+ Actions: (_) => se_RuleActions(_, context),
4798
4846
  Function: [],
4799
4847
  Name: [],
4800
4848
  PublishStatus: [],
@@ -12162,6 +12210,56 @@ const de_MonitorContactCommandError = async (output, context) => {
12162
12210
  });
12163
12211
  }
12164
12212
  };
12213
+ export const de_PauseContactCommand = async (output, context) => {
12214
+ if (output.statusCode !== 200 && output.statusCode >= 300) {
12215
+ return de_PauseContactCommandError(output, context);
12216
+ }
12217
+ const contents = map({
12218
+ $metadata: deserializeMetadata(output),
12219
+ });
12220
+ await collectBody(output.body, context);
12221
+ return contents;
12222
+ };
12223
+ const de_PauseContactCommandError = async (output, context) => {
12224
+ const parsedOutput = {
12225
+ ...output,
12226
+ body: await parseErrorBody(output.body, context),
12227
+ };
12228
+ const errorCode = loadRestJsonErrorCode(output, parsedOutput.body);
12229
+ switch (errorCode) {
12230
+ case "AccessDeniedException":
12231
+ case "com.amazonaws.connect#AccessDeniedException":
12232
+ throw await de_AccessDeniedExceptionRes(parsedOutput, context);
12233
+ case "ConflictException":
12234
+ case "com.amazonaws.connect#ConflictException":
12235
+ throw await de_ConflictExceptionRes(parsedOutput, context);
12236
+ case "InternalServiceException":
12237
+ case "com.amazonaws.connect#InternalServiceException":
12238
+ throw await de_InternalServiceExceptionRes(parsedOutput, context);
12239
+ case "InvalidParameterException":
12240
+ case "com.amazonaws.connect#InvalidParameterException":
12241
+ throw await de_InvalidParameterExceptionRes(parsedOutput, context);
12242
+ case "InvalidRequestException":
12243
+ case "com.amazonaws.connect#InvalidRequestException":
12244
+ throw await de_InvalidRequestExceptionRes(parsedOutput, context);
12245
+ case "LimitExceededException":
12246
+ case "com.amazonaws.connect#LimitExceededException":
12247
+ throw await de_LimitExceededExceptionRes(parsedOutput, context);
12248
+ case "ResourceNotFoundException":
12249
+ case "com.amazonaws.connect#ResourceNotFoundException":
12250
+ throw await de_ResourceNotFoundExceptionRes(parsedOutput, context);
12251
+ case "ThrottlingException":
12252
+ case "com.amazonaws.connect#ThrottlingException":
12253
+ throw await de_ThrottlingExceptionRes(parsedOutput, context);
12254
+ default:
12255
+ const parsedBody = parsedOutput.body;
12256
+ return throwDefaultError({
12257
+ output,
12258
+ parsedBody,
12259
+ errorCode,
12260
+ });
12261
+ }
12262
+ };
12165
12263
  export const de_PutUserStatusCommand = async (output, context) => {
12166
12264
  if (output.statusCode !== 200 && output.statusCode >= 300) {
12167
12265
  return de_PutUserStatusCommandError(output, context);
@@ -12308,6 +12406,53 @@ const de_ReplicateInstanceCommandError = async (output, context) => {
12308
12406
  });
12309
12407
  }
12310
12408
  };
12409
+ export const de_ResumeContactCommand = async (output, context) => {
12410
+ if (output.statusCode !== 200 && output.statusCode >= 300) {
12411
+ return de_ResumeContactCommandError(output, context);
12412
+ }
12413
+ const contents = map({
12414
+ $metadata: deserializeMetadata(output),
12415
+ });
12416
+ await collectBody(output.body, context);
12417
+ return contents;
12418
+ };
12419
+ const de_ResumeContactCommandError = async (output, context) => {
12420
+ const parsedOutput = {
12421
+ ...output,
12422
+ body: await parseErrorBody(output.body, context),
12423
+ };
12424
+ const errorCode = loadRestJsonErrorCode(output, parsedOutput.body);
12425
+ switch (errorCode) {
12426
+ case "AccessDeniedException":
12427
+ case "com.amazonaws.connect#AccessDeniedException":
12428
+ throw await de_AccessDeniedExceptionRes(parsedOutput, context);
12429
+ case "ConflictException":
12430
+ case "com.amazonaws.connect#ConflictException":
12431
+ throw await de_ConflictExceptionRes(parsedOutput, context);
12432
+ case "InternalServiceException":
12433
+ case "com.amazonaws.connect#InternalServiceException":
12434
+ throw await de_InternalServiceExceptionRes(parsedOutput, context);
12435
+ case "InvalidParameterException":
12436
+ case "com.amazonaws.connect#InvalidParameterException":
12437
+ throw await de_InvalidParameterExceptionRes(parsedOutput, context);
12438
+ case "InvalidRequestException":
12439
+ case "com.amazonaws.connect#InvalidRequestException":
12440
+ throw await de_InvalidRequestExceptionRes(parsedOutput, context);
12441
+ case "ResourceNotFoundException":
12442
+ case "com.amazonaws.connect#ResourceNotFoundException":
12443
+ throw await de_ResourceNotFoundExceptionRes(parsedOutput, context);
12444
+ case "ThrottlingException":
12445
+ case "com.amazonaws.connect#ThrottlingException":
12446
+ throw await de_ThrottlingExceptionRes(parsedOutput, context);
12447
+ default:
12448
+ const parsedBody = parsedOutput.body;
12449
+ return throwDefaultError({
12450
+ output,
12451
+ parsedBody,
12452
+ errorCode,
12453
+ });
12454
+ }
12455
+ };
12311
12456
  export const de_ResumeContactRecordingCommand = async (output, context) => {
12312
12457
  if (output.statusCode !== 200 && output.statusCode >= 300) {
12313
12458
  return de_ResumeContactRecordingCommandError(output, context);
@@ -15492,6 +15637,19 @@ const de_AccessDeniedExceptionRes = async (parsedOutput, context) => {
15492
15637
  });
15493
15638
  return __decorateServiceException(exception, parsedOutput.body);
15494
15639
  };
15640
+ const de_ConflictExceptionRes = async (parsedOutput, context) => {
15641
+ const contents = map({});
15642
+ const data = parsedOutput.body;
15643
+ const doc = take(data, {
15644
+ Message: __expectString,
15645
+ });
15646
+ Object.assign(contents, doc);
15647
+ const exception = new ConflictException({
15648
+ $metadata: deserializeMetadata(parsedOutput),
15649
+ ...contents,
15650
+ });
15651
+ return __decorateServiceException(exception, parsedOutput.body);
15652
+ };
15495
15653
  const de_ContactFlowNotPublishedExceptionRes = async (parsedOutput, context) => {
15496
15654
  const contents = map({});
15497
15655
  const data = parsedOutput.body;
@@ -15794,6 +15952,12 @@ const de_UserNotFoundExceptionRes = async (parsedOutput, context) => {
15794
15952
  });
15795
15953
  return __decorateServiceException(exception, parsedOutput.body);
15796
15954
  };
15955
+ const se_CreateCaseActionDefinition = (input, context) => {
15956
+ return take(input, {
15957
+ Fields: (_) => se_FieldValues(_, context),
15958
+ TemplateId: [],
15959
+ });
15960
+ };
15797
15961
  const se_EvaluationAnswerData = (input, context) => {
15798
15962
  return EvaluationAnswerData.visit(input, {
15799
15963
  NotApplicable: (value) => ({ NotApplicable: value }),
@@ -15850,6 +16014,27 @@ const se_EvaluationFormSection = (input, context) => {
15850
16014
  Weight: __serializeFloat,
15851
16015
  });
15852
16016
  };
16017
+ const se_FieldValue = (input, context) => {
16018
+ return take(input, {
16019
+ Id: [],
16020
+ Value: (_) => se_FieldValueUnion(_, context),
16021
+ });
16022
+ };
16023
+ const se_FieldValues = (input, context) => {
16024
+ return input
16025
+ .filter((e) => e != null)
16026
+ .map((entry) => {
16027
+ return se_FieldValue(entry, context);
16028
+ });
16029
+ };
16030
+ const se_FieldValueUnion = (input, context) => {
16031
+ return take(input, {
16032
+ BooleanValue: [],
16033
+ DoubleValue: __serializeFloat,
16034
+ EmptyValue: _json,
16035
+ StringValue: [],
16036
+ });
16037
+ };
15853
16038
  const se_HistoricalMetric = (input, context) => {
15854
16039
  return take(input, {
15855
16040
  Name: [],
@@ -15950,6 +16135,25 @@ const se_RoutingProfileSearchCriteria = (input, context) => {
15950
16135
  StringCondition: _json,
15951
16136
  });
15952
16137
  };
16138
+ const se_RuleAction = (input, context) => {
16139
+ return take(input, {
16140
+ ActionType: [],
16141
+ AssignContactCategoryAction: _json,
16142
+ CreateCaseAction: (_) => se_CreateCaseActionDefinition(_, context),
16143
+ EndAssociatedTasksAction: _json,
16144
+ EventBridgeAction: _json,
16145
+ SendNotificationAction: _json,
16146
+ TaskAction: _json,
16147
+ UpdateCaseAction: (_) => se_UpdateCaseActionDefinition(_, context),
16148
+ });
16149
+ };
16150
+ const se_RuleActions = (input, context) => {
16151
+ return input
16152
+ .filter((e) => e != null)
16153
+ .map((entry) => {
16154
+ return se_RuleAction(entry, context);
16155
+ });
16156
+ };
15953
16157
  const se_SecurityProfileSearchConditionList = (input, context) => {
15954
16158
  return input
15955
16159
  .filter((e) => e != null)
@@ -15983,6 +16187,11 @@ const se_ThresholdV2 = (input, context) => {
15983
16187
  ThresholdValue: __serializeFloat,
15984
16188
  });
15985
16189
  };
16190
+ const se_UpdateCaseActionDefinition = (input, context) => {
16191
+ return take(input, {
16192
+ Fields: (_) => se_FieldValues(_, context),
16193
+ });
16194
+ };
15986
16195
  const se_UserSearchConditionList = (input, context) => {
15987
16196
  return input
15988
16197
  .filter((e) => e != null)
@@ -16019,6 +16228,7 @@ const de_AgentContactReferenceList = (output, context) => {
16019
16228
  };
16020
16229
  const de_AgentInfo = (output, context) => {
16021
16230
  return take(output, {
16231
+ AgentPauseDurationInSeconds: __expectInt32,
16022
16232
  ConnectedToAgentTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
16023
16233
  Id: __expectString,
16024
16234
  });
@@ -16073,6 +16283,8 @@ const de_Contact = (output, context) => {
16073
16283
  InitialContactId: __expectString,
16074
16284
  InitiationMethod: __expectString,
16075
16285
  InitiationTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
16286
+ LastPausedTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
16287
+ LastResumedTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
16076
16288
  LastUpdateTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
16077
16289
  Name: __expectString,
16078
16290
  PreviousContactId: __expectString,
@@ -16080,9 +16292,17 @@ const de_Contact = (output, context) => {
16080
16292
  RelatedContactId: __expectString,
16081
16293
  ScheduledTimestamp: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
16082
16294
  Tags: _json,
16295
+ TotalPauseCount: __expectInt32,
16296
+ TotalPauseDurationInSeconds: __expectInt32,
16083
16297
  WisdomInfo: _json,
16084
16298
  });
16085
16299
  };
16300
+ const de_CreateCaseActionDefinition = (output, context) => {
16301
+ return take(output, {
16302
+ Fields: (_) => de_FieldValues(_, context),
16303
+ TemplateId: __expectString,
16304
+ });
16305
+ };
16086
16306
  const de_Credentials = (output, context) => {
16087
16307
  return take(output, {
16088
16308
  AccessToken: __expectString,
@@ -16319,6 +16539,28 @@ const de_EvaluationSummaryList = (output, context) => {
16319
16539
  });
16320
16540
  return retVal;
16321
16541
  };
16542
+ const de_FieldValue = (output, context) => {
16543
+ return take(output, {
16544
+ Id: __expectString,
16545
+ Value: (_) => de_FieldValueUnion(_, context),
16546
+ });
16547
+ };
16548
+ const de_FieldValues = (output, context) => {
16549
+ const retVal = (output || [])
16550
+ .filter((e) => e != null)
16551
+ .map((entry) => {
16552
+ return de_FieldValue(entry, context);
16553
+ });
16554
+ return retVal;
16555
+ };
16556
+ const de_FieldValueUnion = (output, context) => {
16557
+ return take(output, {
16558
+ BooleanValue: __expectBoolean,
16559
+ DoubleValue: __limitedParseDouble,
16560
+ EmptyValue: _json,
16561
+ StringValue: __expectString,
16562
+ });
16563
+ };
16322
16564
  const de_HierarchyGroup = (output, context) => {
16323
16565
  return take(output, {
16324
16566
  Arn: __expectString,
@@ -16773,7 +17015,7 @@ const de_RoutingProfileSummaryList = (output, context) => {
16773
17015
  };
16774
17016
  const de_Rule = (output, context) => {
16775
17017
  return take(output, {
16776
- Actions: _json,
17018
+ Actions: (_) => de_RuleActions(_, context),
16777
17019
  CreatedTime: (_) => __expectNonNull(__parseEpochTimestamp(__expectNumber(_))),
16778
17020
  Function: __expectString,
16779
17021
  LastUpdatedBy: __expectString,
@@ -16786,6 +17028,26 @@ const de_Rule = (output, context) => {
16786
17028
  TriggerEventSource: _json,
16787
17029
  });
16788
17030
  };
17031
+ const de_RuleAction = (output, context) => {
17032
+ return take(output, {
17033
+ ActionType: __expectString,
17034
+ AssignContactCategoryAction: _json,
17035
+ CreateCaseAction: (_) => de_CreateCaseActionDefinition(_, context),
17036
+ EndAssociatedTasksAction: _json,
17037
+ EventBridgeAction: _json,
17038
+ SendNotificationAction: _json,
17039
+ TaskAction: _json,
17040
+ UpdateCaseAction: (_) => de_UpdateCaseActionDefinition(_, context),
17041
+ });
17042
+ };
17043
+ const de_RuleActions = (output, context) => {
17044
+ const retVal = (output || [])
17045
+ .filter((e) => e != null)
17046
+ .map((entry) => {
17047
+ return de_RuleAction(entry, context);
17048
+ });
17049
+ return retVal;
17050
+ };
16789
17051
  const de_RuleSummary = (output, context) => {
16790
17052
  return take(output, {
16791
17053
  ActionSummaries: _json,
@@ -16891,6 +17153,11 @@ const de_ThresholdV2 = (output, context) => {
16891
17153
  ThresholdValue: __limitedParseDouble,
16892
17154
  });
16893
17155
  };
17156
+ const de_UpdateCaseActionDefinition = (output, context) => {
17157
+ return take(output, {
17158
+ Fields: (_) => de_FieldValues(_, context),
17159
+ });
17160
+ };
16894
17161
  const de_User = (output, context) => {
16895
17162
  return take(output, {
16896
17163
  Arn: __expectString,
@@ -153,9 +153,11 @@ import { ListUsersCommandInput, ListUsersCommandOutput } from "./commands/ListUs
153
153
  import { ListViewsCommandInput, ListViewsCommandOutput } from "./commands/ListViewsCommand";
154
154
  import { ListViewVersionsCommandInput, ListViewVersionsCommandOutput } from "./commands/ListViewVersionsCommand";
155
155
  import { MonitorContactCommandInput, MonitorContactCommandOutput } from "./commands/MonitorContactCommand";
156
+ import { PauseContactCommandInput, PauseContactCommandOutput } from "./commands/PauseContactCommand";
156
157
  import { PutUserStatusCommandInput, PutUserStatusCommandOutput } from "./commands/PutUserStatusCommand";
157
158
  import { ReleasePhoneNumberCommandInput, ReleasePhoneNumberCommandOutput } from "./commands/ReleasePhoneNumberCommand";
158
159
  import { ReplicateInstanceCommandInput, ReplicateInstanceCommandOutput } from "./commands/ReplicateInstanceCommand";
160
+ import { ResumeContactCommandInput, ResumeContactCommandOutput } from "./commands/ResumeContactCommand";
159
161
  import { ResumeContactRecordingCommandInput, ResumeContactRecordingCommandOutput } from "./commands/ResumeContactRecordingCommand";
160
162
  import { SearchAvailablePhoneNumbersCommandInput, SearchAvailablePhoneNumbersCommandOutput } from "./commands/SearchAvailablePhoneNumbersCommand";
161
163
  import { SearchHoursOfOperationsCommandInput, SearchHoursOfOperationsCommandOutput } from "./commands/SearchHoursOfOperationsCommand";
@@ -1154,6 +1156,12 @@ export interface Connect {
1154
1156
  monitorContact(args: MonitorContactCommandInput, options?: __HttpHandlerOptions): Promise<MonitorContactCommandOutput>;
1155
1157
  monitorContact(args: MonitorContactCommandInput, cb: (err: any, data?: MonitorContactCommandOutput) => void): void;
1156
1158
  monitorContact(args: MonitorContactCommandInput, options: __HttpHandlerOptions, cb: (err: any, data?: MonitorContactCommandOutput) => void): void;
1159
+ /**
1160
+ * @see {@link PauseContactCommand}
1161
+ */
1162
+ pauseContact(args: PauseContactCommandInput, options?: __HttpHandlerOptions): Promise<PauseContactCommandOutput>;
1163
+ pauseContact(args: PauseContactCommandInput, cb: (err: any, data?: PauseContactCommandOutput) => void): void;
1164
+ pauseContact(args: PauseContactCommandInput, options: __HttpHandlerOptions, cb: (err: any, data?: PauseContactCommandOutput) => void): void;
1157
1165
  /**
1158
1166
  * @see {@link PutUserStatusCommand}
1159
1167
  */
@@ -1172,6 +1180,12 @@ export interface Connect {
1172
1180
  replicateInstance(args: ReplicateInstanceCommandInput, options?: __HttpHandlerOptions): Promise<ReplicateInstanceCommandOutput>;
1173
1181
  replicateInstance(args: ReplicateInstanceCommandInput, cb: (err: any, data?: ReplicateInstanceCommandOutput) => void): void;
1174
1182
  replicateInstance(args: ReplicateInstanceCommandInput, options: __HttpHandlerOptions, cb: (err: any, data?: ReplicateInstanceCommandOutput) => void): void;
1183
+ /**
1184
+ * @see {@link ResumeContactCommand}
1185
+ */
1186
+ resumeContact(args: ResumeContactCommandInput, options?: __HttpHandlerOptions): Promise<ResumeContactCommandOutput>;
1187
+ resumeContact(args: ResumeContactCommandInput, cb: (err: any, data?: ResumeContactCommandOutput) => void): void;
1188
+ resumeContact(args: ResumeContactCommandInput, options: __HttpHandlerOptions, cb: (err: any, data?: ResumeContactCommandOutput) => void): void;
1175
1189
  /**
1176
1190
  * @see {@link ResumeContactRecordingCommand}
1177
1191
  */
@@ -162,9 +162,11 @@ import { ListUsersCommandInput, ListUsersCommandOutput } from "./commands/ListUs
162
162
  import { ListViewsCommandInput, ListViewsCommandOutput } from "./commands/ListViewsCommand";
163
163
  import { ListViewVersionsCommandInput, ListViewVersionsCommandOutput } from "./commands/ListViewVersionsCommand";
164
164
  import { MonitorContactCommandInput, MonitorContactCommandOutput } from "./commands/MonitorContactCommand";
165
+ import { PauseContactCommandInput, PauseContactCommandOutput } from "./commands/PauseContactCommand";
165
166
  import { PutUserStatusCommandInput, PutUserStatusCommandOutput } from "./commands/PutUserStatusCommand";
166
167
  import { ReleasePhoneNumberCommandInput, ReleasePhoneNumberCommandOutput } from "./commands/ReleasePhoneNumberCommand";
167
168
  import { ReplicateInstanceCommandInput, ReplicateInstanceCommandOutput } from "./commands/ReplicateInstanceCommand";
169
+ import { ResumeContactCommandInput, ResumeContactCommandOutput } from "./commands/ResumeContactCommand";
168
170
  import { ResumeContactRecordingCommandInput, ResumeContactRecordingCommandOutput } from "./commands/ResumeContactRecordingCommand";
169
171
  import { SearchAvailablePhoneNumbersCommandInput, SearchAvailablePhoneNumbersCommandOutput } from "./commands/SearchAvailablePhoneNumbersCommand";
170
172
  import { SearchHoursOfOperationsCommandInput, SearchHoursOfOperationsCommandOutput } from "./commands/SearchHoursOfOperationsCommand";
@@ -243,11 +245,11 @@ export { __Client };
243
245
  /**
244
246
  * @public
245
247
  */
246
- export type ServiceInputTypes = ActivateEvaluationFormCommandInput | AssociateAnalyticsDataSetCommandInput | AssociateApprovedOriginCommandInput | AssociateBotCommandInput | AssociateDefaultVocabularyCommandInput | AssociateFlowCommandInput | AssociateInstanceStorageConfigCommandInput | AssociateLambdaFunctionCommandInput | AssociateLexBotCommandInput | AssociatePhoneNumberContactFlowCommandInput | AssociateQueueQuickConnectsCommandInput | AssociateRoutingProfileQueuesCommandInput | AssociateSecurityKeyCommandInput | AssociateTrafficDistributionGroupUserCommandInput | BatchAssociateAnalyticsDataSetCommandInput | BatchDisassociateAnalyticsDataSetCommandInput | BatchGetFlowAssociationCommandInput | BatchPutContactCommandInput | ClaimPhoneNumberCommandInput | CreateAgentStatusCommandInput | CreateContactFlowCommandInput | CreateContactFlowModuleCommandInput | CreateEvaluationFormCommandInput | CreateHoursOfOperationCommandInput | CreateInstanceCommandInput | CreateIntegrationAssociationCommandInput | CreateParticipantCommandInput | CreatePersistentContactAssociationCommandInput | CreatePromptCommandInput | CreateQueueCommandInput | CreateQuickConnectCommandInput | CreateRoutingProfileCommandInput | CreateRuleCommandInput | CreateSecurityProfileCommandInput | CreateTaskTemplateCommandInput | CreateTrafficDistributionGroupCommandInput | CreateUseCaseCommandInput | CreateUserCommandInput | CreateUserHierarchyGroupCommandInput | CreateViewCommandInput | CreateViewVersionCommandInput | CreateVocabularyCommandInput | DeactivateEvaluationFormCommandInput | DeleteContactEvaluationCommandInput | DeleteContactFlowCommandInput | DeleteContactFlowModuleCommandInput | DeleteEvaluationFormCommandInput | DeleteHoursOfOperationCommandInput | DeleteInstanceCommandInput | DeleteIntegrationAssociationCommandInput | DeletePromptCommandInput | DeleteQueueCommandInput | DeleteQuickConnectCommandInput | DeleteRoutingProfileCommandInput | DeleteRuleCommandInput | DeleteSecurityProfileCommandInput | DeleteTaskTemplateCommandInput | DeleteTrafficDistributionGroupCommandInput | DeleteUseCaseCommandInput | DeleteUserCommandInput | DeleteUserHierarchyGroupCommandInput | DeleteViewCommandInput | DeleteViewVersionCommandInput | DeleteVocabularyCommandInput | DescribeAgentStatusCommandInput | DescribeContactCommandInput | DescribeContactEvaluationCommandInput | DescribeContactFlowCommandInput | DescribeContactFlowModuleCommandInput | DescribeEvaluationFormCommandInput | DescribeHoursOfOperationCommandInput | DescribeInstanceAttributeCommandInput | DescribeInstanceCommandInput | DescribeInstanceStorageConfigCommandInput | DescribePhoneNumberCommandInput | DescribePromptCommandInput | DescribeQueueCommandInput | DescribeQuickConnectCommandInput | DescribeRoutingProfileCommandInput | DescribeRuleCommandInput | DescribeSecurityProfileCommandInput | DescribeTrafficDistributionGroupCommandInput | DescribeUserCommandInput | DescribeUserHierarchyGroupCommandInput | DescribeUserHierarchyStructureCommandInput | DescribeViewCommandInput | DescribeVocabularyCommandInput | DisassociateAnalyticsDataSetCommandInput | DisassociateApprovedOriginCommandInput | DisassociateBotCommandInput | DisassociateFlowCommandInput | DisassociateInstanceStorageConfigCommandInput | DisassociateLambdaFunctionCommandInput | DisassociateLexBotCommandInput | DisassociatePhoneNumberContactFlowCommandInput | DisassociateQueueQuickConnectsCommandInput | DisassociateRoutingProfileQueuesCommandInput | DisassociateSecurityKeyCommandInput | DisassociateTrafficDistributionGroupUserCommandInput | DismissUserContactCommandInput | GetContactAttributesCommandInput | GetCurrentMetricDataCommandInput | GetCurrentUserDataCommandInput | GetFederationTokenCommandInput | GetFlowAssociationCommandInput | GetMetricDataCommandInput | GetMetricDataV2CommandInput | GetPromptFileCommandInput | GetTaskTemplateCommandInput | GetTrafficDistributionCommandInput | ImportPhoneNumberCommandInput | ListAgentStatusesCommandInput | ListAnalyticsDataAssociationsCommandInput | ListApprovedOriginsCommandInput | ListBotsCommandInput | ListContactEvaluationsCommandInput | ListContactFlowModulesCommandInput | ListContactFlowsCommandInput | ListContactReferencesCommandInput | ListDefaultVocabulariesCommandInput | ListEvaluationFormVersionsCommandInput | ListEvaluationFormsCommandInput | ListFlowAssociationsCommandInput | ListHoursOfOperationsCommandInput | ListInstanceAttributesCommandInput | ListInstanceStorageConfigsCommandInput | ListInstancesCommandInput | ListIntegrationAssociationsCommandInput | ListLambdaFunctionsCommandInput | ListLexBotsCommandInput | ListPhoneNumbersCommandInput | ListPhoneNumbersV2CommandInput | ListPromptsCommandInput | ListQueueQuickConnectsCommandInput | ListQueuesCommandInput | ListQuickConnectsCommandInput | ListRealtimeContactAnalysisSegmentsV2CommandInput | ListRoutingProfileQueuesCommandInput | ListRoutingProfilesCommandInput | ListRulesCommandInput | ListSecurityKeysCommandInput | ListSecurityProfileApplicationsCommandInput | ListSecurityProfilePermissionsCommandInput | ListSecurityProfilesCommandInput | ListTagsForResourceCommandInput | ListTaskTemplatesCommandInput | ListTrafficDistributionGroupUsersCommandInput | ListTrafficDistributionGroupsCommandInput | ListUseCasesCommandInput | ListUserHierarchyGroupsCommandInput | ListUsersCommandInput | ListViewVersionsCommandInput | ListViewsCommandInput | MonitorContactCommandInput | PutUserStatusCommandInput | ReleasePhoneNumberCommandInput | ReplicateInstanceCommandInput | ResumeContactRecordingCommandInput | SearchAvailablePhoneNumbersCommandInput | SearchHoursOfOperationsCommandInput | SearchPromptsCommandInput | SearchQueuesCommandInput | SearchQuickConnectsCommandInput | SearchResourceTagsCommandInput | SearchRoutingProfilesCommandInput | SearchSecurityProfilesCommandInput | SearchUsersCommandInput | SearchVocabulariesCommandInput | SendChatIntegrationEventCommandInput | StartChatContactCommandInput | StartContactEvaluationCommandInput | StartContactRecordingCommandInput | StartContactStreamingCommandInput | StartOutboundVoiceContactCommandInput | StartTaskContactCommandInput | StartWebRTCContactCommandInput | StopContactCommandInput | StopContactRecordingCommandInput | StopContactStreamingCommandInput | SubmitContactEvaluationCommandInput | SuspendContactRecordingCommandInput | TagContactCommandInput | TagResourceCommandInput | TransferContactCommandInput | UntagContactCommandInput | UntagResourceCommandInput | UpdateAgentStatusCommandInput | UpdateContactAttributesCommandInput | UpdateContactCommandInput | UpdateContactEvaluationCommandInput | UpdateContactFlowContentCommandInput | UpdateContactFlowMetadataCommandInput | UpdateContactFlowModuleContentCommandInput | UpdateContactFlowModuleMetadataCommandInput | UpdateContactFlowNameCommandInput | UpdateContactScheduleCommandInput | UpdateEvaluationFormCommandInput | UpdateHoursOfOperationCommandInput | UpdateInstanceAttributeCommandInput | UpdateInstanceStorageConfigCommandInput | UpdateParticipantRoleConfigCommandInput | UpdatePhoneNumberCommandInput | UpdatePhoneNumberMetadataCommandInput | UpdatePromptCommandInput | UpdateQueueHoursOfOperationCommandInput | UpdateQueueMaxContactsCommandInput | UpdateQueueNameCommandInput | UpdateQueueOutboundCallerConfigCommandInput | UpdateQueueStatusCommandInput | UpdateQuickConnectConfigCommandInput | UpdateQuickConnectNameCommandInput | UpdateRoutingProfileAgentAvailabilityTimerCommandInput | UpdateRoutingProfileConcurrencyCommandInput | UpdateRoutingProfileDefaultOutboundQueueCommandInput | UpdateRoutingProfileNameCommandInput | UpdateRoutingProfileQueuesCommandInput | UpdateRuleCommandInput | UpdateSecurityProfileCommandInput | UpdateTaskTemplateCommandInput | UpdateTrafficDistributionCommandInput | UpdateUserHierarchyCommandInput | UpdateUserHierarchyGroupNameCommandInput | UpdateUserHierarchyStructureCommandInput | UpdateUserIdentityInfoCommandInput | UpdateUserPhoneConfigCommandInput | UpdateUserRoutingProfileCommandInput | UpdateUserSecurityProfilesCommandInput | UpdateViewContentCommandInput | UpdateViewMetadataCommandInput;
248
+ export type ServiceInputTypes = ActivateEvaluationFormCommandInput | AssociateAnalyticsDataSetCommandInput | AssociateApprovedOriginCommandInput | AssociateBotCommandInput | AssociateDefaultVocabularyCommandInput | AssociateFlowCommandInput | AssociateInstanceStorageConfigCommandInput | AssociateLambdaFunctionCommandInput | AssociateLexBotCommandInput | AssociatePhoneNumberContactFlowCommandInput | AssociateQueueQuickConnectsCommandInput | AssociateRoutingProfileQueuesCommandInput | AssociateSecurityKeyCommandInput | AssociateTrafficDistributionGroupUserCommandInput | BatchAssociateAnalyticsDataSetCommandInput | BatchDisassociateAnalyticsDataSetCommandInput | BatchGetFlowAssociationCommandInput | BatchPutContactCommandInput | ClaimPhoneNumberCommandInput | CreateAgentStatusCommandInput | CreateContactFlowCommandInput | CreateContactFlowModuleCommandInput | CreateEvaluationFormCommandInput | CreateHoursOfOperationCommandInput | CreateInstanceCommandInput | CreateIntegrationAssociationCommandInput | CreateParticipantCommandInput | CreatePersistentContactAssociationCommandInput | CreatePromptCommandInput | CreateQueueCommandInput | CreateQuickConnectCommandInput | CreateRoutingProfileCommandInput | CreateRuleCommandInput | CreateSecurityProfileCommandInput | CreateTaskTemplateCommandInput | CreateTrafficDistributionGroupCommandInput | CreateUseCaseCommandInput | CreateUserCommandInput | CreateUserHierarchyGroupCommandInput | CreateViewCommandInput | CreateViewVersionCommandInput | CreateVocabularyCommandInput | DeactivateEvaluationFormCommandInput | DeleteContactEvaluationCommandInput | DeleteContactFlowCommandInput | DeleteContactFlowModuleCommandInput | DeleteEvaluationFormCommandInput | DeleteHoursOfOperationCommandInput | DeleteInstanceCommandInput | DeleteIntegrationAssociationCommandInput | DeletePromptCommandInput | DeleteQueueCommandInput | DeleteQuickConnectCommandInput | DeleteRoutingProfileCommandInput | DeleteRuleCommandInput | DeleteSecurityProfileCommandInput | DeleteTaskTemplateCommandInput | DeleteTrafficDistributionGroupCommandInput | DeleteUseCaseCommandInput | DeleteUserCommandInput | DeleteUserHierarchyGroupCommandInput | DeleteViewCommandInput | DeleteViewVersionCommandInput | DeleteVocabularyCommandInput | DescribeAgentStatusCommandInput | DescribeContactCommandInput | DescribeContactEvaluationCommandInput | DescribeContactFlowCommandInput | DescribeContactFlowModuleCommandInput | DescribeEvaluationFormCommandInput | DescribeHoursOfOperationCommandInput | DescribeInstanceAttributeCommandInput | DescribeInstanceCommandInput | DescribeInstanceStorageConfigCommandInput | DescribePhoneNumberCommandInput | DescribePromptCommandInput | DescribeQueueCommandInput | DescribeQuickConnectCommandInput | DescribeRoutingProfileCommandInput | DescribeRuleCommandInput | DescribeSecurityProfileCommandInput | DescribeTrafficDistributionGroupCommandInput | DescribeUserCommandInput | DescribeUserHierarchyGroupCommandInput | DescribeUserHierarchyStructureCommandInput | DescribeViewCommandInput | DescribeVocabularyCommandInput | DisassociateAnalyticsDataSetCommandInput | DisassociateApprovedOriginCommandInput | DisassociateBotCommandInput | DisassociateFlowCommandInput | DisassociateInstanceStorageConfigCommandInput | DisassociateLambdaFunctionCommandInput | DisassociateLexBotCommandInput | DisassociatePhoneNumberContactFlowCommandInput | DisassociateQueueQuickConnectsCommandInput | DisassociateRoutingProfileQueuesCommandInput | DisassociateSecurityKeyCommandInput | DisassociateTrafficDistributionGroupUserCommandInput | DismissUserContactCommandInput | GetContactAttributesCommandInput | GetCurrentMetricDataCommandInput | GetCurrentUserDataCommandInput | GetFederationTokenCommandInput | GetFlowAssociationCommandInput | GetMetricDataCommandInput | GetMetricDataV2CommandInput | GetPromptFileCommandInput | GetTaskTemplateCommandInput | GetTrafficDistributionCommandInput | ImportPhoneNumberCommandInput | ListAgentStatusesCommandInput | ListAnalyticsDataAssociationsCommandInput | ListApprovedOriginsCommandInput | ListBotsCommandInput | ListContactEvaluationsCommandInput | ListContactFlowModulesCommandInput | ListContactFlowsCommandInput | ListContactReferencesCommandInput | ListDefaultVocabulariesCommandInput | ListEvaluationFormVersionsCommandInput | ListEvaluationFormsCommandInput | ListFlowAssociationsCommandInput | ListHoursOfOperationsCommandInput | ListInstanceAttributesCommandInput | ListInstanceStorageConfigsCommandInput | ListInstancesCommandInput | ListIntegrationAssociationsCommandInput | ListLambdaFunctionsCommandInput | ListLexBotsCommandInput | ListPhoneNumbersCommandInput | ListPhoneNumbersV2CommandInput | ListPromptsCommandInput | ListQueueQuickConnectsCommandInput | ListQueuesCommandInput | ListQuickConnectsCommandInput | ListRealtimeContactAnalysisSegmentsV2CommandInput | ListRoutingProfileQueuesCommandInput | ListRoutingProfilesCommandInput | ListRulesCommandInput | ListSecurityKeysCommandInput | ListSecurityProfileApplicationsCommandInput | ListSecurityProfilePermissionsCommandInput | ListSecurityProfilesCommandInput | ListTagsForResourceCommandInput | ListTaskTemplatesCommandInput | ListTrafficDistributionGroupUsersCommandInput | ListTrafficDistributionGroupsCommandInput | ListUseCasesCommandInput | ListUserHierarchyGroupsCommandInput | ListUsersCommandInput | ListViewVersionsCommandInput | ListViewsCommandInput | MonitorContactCommandInput | PauseContactCommandInput | PutUserStatusCommandInput | ReleasePhoneNumberCommandInput | ReplicateInstanceCommandInput | ResumeContactCommandInput | ResumeContactRecordingCommandInput | SearchAvailablePhoneNumbersCommandInput | SearchHoursOfOperationsCommandInput | SearchPromptsCommandInput | SearchQueuesCommandInput | SearchQuickConnectsCommandInput | SearchResourceTagsCommandInput | SearchRoutingProfilesCommandInput | SearchSecurityProfilesCommandInput | SearchUsersCommandInput | SearchVocabulariesCommandInput | SendChatIntegrationEventCommandInput | StartChatContactCommandInput | StartContactEvaluationCommandInput | StartContactRecordingCommandInput | StartContactStreamingCommandInput | StartOutboundVoiceContactCommandInput | StartTaskContactCommandInput | StartWebRTCContactCommandInput | StopContactCommandInput | StopContactRecordingCommandInput | StopContactStreamingCommandInput | SubmitContactEvaluationCommandInput | SuspendContactRecordingCommandInput | TagContactCommandInput | TagResourceCommandInput | TransferContactCommandInput | UntagContactCommandInput | UntagResourceCommandInput | UpdateAgentStatusCommandInput | UpdateContactAttributesCommandInput | UpdateContactCommandInput | UpdateContactEvaluationCommandInput | UpdateContactFlowContentCommandInput | UpdateContactFlowMetadataCommandInput | UpdateContactFlowModuleContentCommandInput | UpdateContactFlowModuleMetadataCommandInput | UpdateContactFlowNameCommandInput | UpdateContactScheduleCommandInput | UpdateEvaluationFormCommandInput | UpdateHoursOfOperationCommandInput | UpdateInstanceAttributeCommandInput | UpdateInstanceStorageConfigCommandInput | UpdateParticipantRoleConfigCommandInput | UpdatePhoneNumberCommandInput | UpdatePhoneNumberMetadataCommandInput | UpdatePromptCommandInput | UpdateQueueHoursOfOperationCommandInput | UpdateQueueMaxContactsCommandInput | UpdateQueueNameCommandInput | UpdateQueueOutboundCallerConfigCommandInput | UpdateQueueStatusCommandInput | UpdateQuickConnectConfigCommandInput | UpdateQuickConnectNameCommandInput | UpdateRoutingProfileAgentAvailabilityTimerCommandInput | UpdateRoutingProfileConcurrencyCommandInput | UpdateRoutingProfileDefaultOutboundQueueCommandInput | UpdateRoutingProfileNameCommandInput | UpdateRoutingProfileQueuesCommandInput | UpdateRuleCommandInput | UpdateSecurityProfileCommandInput | UpdateTaskTemplateCommandInput | UpdateTrafficDistributionCommandInput | UpdateUserHierarchyCommandInput | UpdateUserHierarchyGroupNameCommandInput | UpdateUserHierarchyStructureCommandInput | UpdateUserIdentityInfoCommandInput | UpdateUserPhoneConfigCommandInput | UpdateUserRoutingProfileCommandInput | UpdateUserSecurityProfilesCommandInput | UpdateViewContentCommandInput | UpdateViewMetadataCommandInput;
247
249
  /**
248
250
  * @public
249
251
  */
250
- export type ServiceOutputTypes = ActivateEvaluationFormCommandOutput | AssociateAnalyticsDataSetCommandOutput | AssociateApprovedOriginCommandOutput | AssociateBotCommandOutput | AssociateDefaultVocabularyCommandOutput | AssociateFlowCommandOutput | AssociateInstanceStorageConfigCommandOutput | AssociateLambdaFunctionCommandOutput | AssociateLexBotCommandOutput | AssociatePhoneNumberContactFlowCommandOutput | AssociateQueueQuickConnectsCommandOutput | AssociateRoutingProfileQueuesCommandOutput | AssociateSecurityKeyCommandOutput | AssociateTrafficDistributionGroupUserCommandOutput | BatchAssociateAnalyticsDataSetCommandOutput | BatchDisassociateAnalyticsDataSetCommandOutput | BatchGetFlowAssociationCommandOutput | BatchPutContactCommandOutput | ClaimPhoneNumberCommandOutput | CreateAgentStatusCommandOutput | CreateContactFlowCommandOutput | CreateContactFlowModuleCommandOutput | CreateEvaluationFormCommandOutput | CreateHoursOfOperationCommandOutput | CreateInstanceCommandOutput | CreateIntegrationAssociationCommandOutput | CreateParticipantCommandOutput | CreatePersistentContactAssociationCommandOutput | CreatePromptCommandOutput | CreateQueueCommandOutput | CreateQuickConnectCommandOutput | CreateRoutingProfileCommandOutput | CreateRuleCommandOutput | CreateSecurityProfileCommandOutput | CreateTaskTemplateCommandOutput | CreateTrafficDistributionGroupCommandOutput | CreateUseCaseCommandOutput | CreateUserCommandOutput | CreateUserHierarchyGroupCommandOutput | CreateViewCommandOutput | CreateViewVersionCommandOutput | CreateVocabularyCommandOutput | DeactivateEvaluationFormCommandOutput | DeleteContactEvaluationCommandOutput | DeleteContactFlowCommandOutput | DeleteContactFlowModuleCommandOutput | DeleteEvaluationFormCommandOutput | DeleteHoursOfOperationCommandOutput | DeleteInstanceCommandOutput | DeleteIntegrationAssociationCommandOutput | DeletePromptCommandOutput | DeleteQueueCommandOutput | DeleteQuickConnectCommandOutput | DeleteRoutingProfileCommandOutput | DeleteRuleCommandOutput | DeleteSecurityProfileCommandOutput | DeleteTaskTemplateCommandOutput | DeleteTrafficDistributionGroupCommandOutput | DeleteUseCaseCommandOutput | DeleteUserCommandOutput | DeleteUserHierarchyGroupCommandOutput | DeleteViewCommandOutput | DeleteViewVersionCommandOutput | DeleteVocabularyCommandOutput | DescribeAgentStatusCommandOutput | DescribeContactCommandOutput | DescribeContactEvaluationCommandOutput | DescribeContactFlowCommandOutput | DescribeContactFlowModuleCommandOutput | DescribeEvaluationFormCommandOutput | DescribeHoursOfOperationCommandOutput | DescribeInstanceAttributeCommandOutput | DescribeInstanceCommandOutput | DescribeInstanceStorageConfigCommandOutput | DescribePhoneNumberCommandOutput | DescribePromptCommandOutput | DescribeQueueCommandOutput | DescribeQuickConnectCommandOutput | DescribeRoutingProfileCommandOutput | DescribeRuleCommandOutput | DescribeSecurityProfileCommandOutput | DescribeTrafficDistributionGroupCommandOutput | DescribeUserCommandOutput | DescribeUserHierarchyGroupCommandOutput | DescribeUserHierarchyStructureCommandOutput | DescribeViewCommandOutput | DescribeVocabularyCommandOutput | DisassociateAnalyticsDataSetCommandOutput | DisassociateApprovedOriginCommandOutput | DisassociateBotCommandOutput | DisassociateFlowCommandOutput | DisassociateInstanceStorageConfigCommandOutput | DisassociateLambdaFunctionCommandOutput | DisassociateLexBotCommandOutput | DisassociatePhoneNumberContactFlowCommandOutput | DisassociateQueueQuickConnectsCommandOutput | DisassociateRoutingProfileQueuesCommandOutput | DisassociateSecurityKeyCommandOutput | DisassociateTrafficDistributionGroupUserCommandOutput | DismissUserContactCommandOutput | GetContactAttributesCommandOutput | GetCurrentMetricDataCommandOutput | GetCurrentUserDataCommandOutput | GetFederationTokenCommandOutput | GetFlowAssociationCommandOutput | GetMetricDataCommandOutput | GetMetricDataV2CommandOutput | GetPromptFileCommandOutput | GetTaskTemplateCommandOutput | GetTrafficDistributionCommandOutput | ImportPhoneNumberCommandOutput | ListAgentStatusesCommandOutput | ListAnalyticsDataAssociationsCommandOutput | ListApprovedOriginsCommandOutput | ListBotsCommandOutput | ListContactEvaluationsCommandOutput | ListContactFlowModulesCommandOutput | ListContactFlowsCommandOutput | ListContactReferencesCommandOutput | ListDefaultVocabulariesCommandOutput | ListEvaluationFormVersionsCommandOutput | ListEvaluationFormsCommandOutput | ListFlowAssociationsCommandOutput | ListHoursOfOperationsCommandOutput | ListInstanceAttributesCommandOutput | ListInstanceStorageConfigsCommandOutput | ListInstancesCommandOutput | ListIntegrationAssociationsCommandOutput | ListLambdaFunctionsCommandOutput | ListLexBotsCommandOutput | ListPhoneNumbersCommandOutput | ListPhoneNumbersV2CommandOutput | ListPromptsCommandOutput | ListQueueQuickConnectsCommandOutput | ListQueuesCommandOutput | ListQuickConnectsCommandOutput | ListRealtimeContactAnalysisSegmentsV2CommandOutput | ListRoutingProfileQueuesCommandOutput | ListRoutingProfilesCommandOutput | ListRulesCommandOutput | ListSecurityKeysCommandOutput | ListSecurityProfileApplicationsCommandOutput | ListSecurityProfilePermissionsCommandOutput | ListSecurityProfilesCommandOutput | ListTagsForResourceCommandOutput | ListTaskTemplatesCommandOutput | ListTrafficDistributionGroupUsersCommandOutput | ListTrafficDistributionGroupsCommandOutput | ListUseCasesCommandOutput | ListUserHierarchyGroupsCommandOutput | ListUsersCommandOutput | ListViewVersionsCommandOutput | ListViewsCommandOutput | MonitorContactCommandOutput | PutUserStatusCommandOutput | ReleasePhoneNumberCommandOutput | ReplicateInstanceCommandOutput | ResumeContactRecordingCommandOutput | SearchAvailablePhoneNumbersCommandOutput | SearchHoursOfOperationsCommandOutput | SearchPromptsCommandOutput | SearchQueuesCommandOutput | SearchQuickConnectsCommandOutput | SearchResourceTagsCommandOutput | SearchRoutingProfilesCommandOutput | SearchSecurityProfilesCommandOutput | SearchUsersCommandOutput | SearchVocabulariesCommandOutput | SendChatIntegrationEventCommandOutput | StartChatContactCommandOutput | StartContactEvaluationCommandOutput | StartContactRecordingCommandOutput | StartContactStreamingCommandOutput | StartOutboundVoiceContactCommandOutput | StartTaskContactCommandOutput | StartWebRTCContactCommandOutput | StopContactCommandOutput | StopContactRecordingCommandOutput | StopContactStreamingCommandOutput | SubmitContactEvaluationCommandOutput | SuspendContactRecordingCommandOutput | TagContactCommandOutput | TagResourceCommandOutput | TransferContactCommandOutput | UntagContactCommandOutput | UntagResourceCommandOutput | UpdateAgentStatusCommandOutput | UpdateContactAttributesCommandOutput | UpdateContactCommandOutput | UpdateContactEvaluationCommandOutput | UpdateContactFlowContentCommandOutput | UpdateContactFlowMetadataCommandOutput | UpdateContactFlowModuleContentCommandOutput | UpdateContactFlowModuleMetadataCommandOutput | UpdateContactFlowNameCommandOutput | UpdateContactScheduleCommandOutput | UpdateEvaluationFormCommandOutput | UpdateHoursOfOperationCommandOutput | UpdateInstanceAttributeCommandOutput | UpdateInstanceStorageConfigCommandOutput | UpdateParticipantRoleConfigCommandOutput | UpdatePhoneNumberCommandOutput | UpdatePhoneNumberMetadataCommandOutput | UpdatePromptCommandOutput | UpdateQueueHoursOfOperationCommandOutput | UpdateQueueMaxContactsCommandOutput | UpdateQueueNameCommandOutput | UpdateQueueOutboundCallerConfigCommandOutput | UpdateQueueStatusCommandOutput | UpdateQuickConnectConfigCommandOutput | UpdateQuickConnectNameCommandOutput | UpdateRoutingProfileAgentAvailabilityTimerCommandOutput | UpdateRoutingProfileConcurrencyCommandOutput | UpdateRoutingProfileDefaultOutboundQueueCommandOutput | UpdateRoutingProfileNameCommandOutput | UpdateRoutingProfileQueuesCommandOutput | UpdateRuleCommandOutput | UpdateSecurityProfileCommandOutput | UpdateTaskTemplateCommandOutput | UpdateTrafficDistributionCommandOutput | UpdateUserHierarchyCommandOutput | UpdateUserHierarchyGroupNameCommandOutput | UpdateUserHierarchyStructureCommandOutput | UpdateUserIdentityInfoCommandOutput | UpdateUserPhoneConfigCommandOutput | UpdateUserRoutingProfileCommandOutput | UpdateUserSecurityProfilesCommandOutput | UpdateViewContentCommandOutput | UpdateViewMetadataCommandOutput;
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+ export type ServiceOutputTypes = ActivateEvaluationFormCommandOutput | AssociateAnalyticsDataSetCommandOutput | AssociateApprovedOriginCommandOutput | AssociateBotCommandOutput | AssociateDefaultVocabularyCommandOutput | AssociateFlowCommandOutput | AssociateInstanceStorageConfigCommandOutput | AssociateLambdaFunctionCommandOutput | AssociateLexBotCommandOutput | AssociatePhoneNumberContactFlowCommandOutput | AssociateQueueQuickConnectsCommandOutput | AssociateRoutingProfileQueuesCommandOutput | AssociateSecurityKeyCommandOutput | AssociateTrafficDistributionGroupUserCommandOutput | BatchAssociateAnalyticsDataSetCommandOutput | BatchDisassociateAnalyticsDataSetCommandOutput | BatchGetFlowAssociationCommandOutput | BatchPutContactCommandOutput | ClaimPhoneNumberCommandOutput | CreateAgentStatusCommandOutput | CreateContactFlowCommandOutput | CreateContactFlowModuleCommandOutput | CreateEvaluationFormCommandOutput | CreateHoursOfOperationCommandOutput | CreateInstanceCommandOutput | CreateIntegrationAssociationCommandOutput | CreateParticipantCommandOutput | CreatePersistentContactAssociationCommandOutput | CreatePromptCommandOutput | CreateQueueCommandOutput | CreateQuickConnectCommandOutput | CreateRoutingProfileCommandOutput | CreateRuleCommandOutput | CreateSecurityProfileCommandOutput | CreateTaskTemplateCommandOutput | CreateTrafficDistributionGroupCommandOutput | CreateUseCaseCommandOutput | CreateUserCommandOutput | CreateUserHierarchyGroupCommandOutput | CreateViewCommandOutput | CreateViewVersionCommandOutput | CreateVocabularyCommandOutput | DeactivateEvaluationFormCommandOutput | DeleteContactEvaluationCommandOutput | DeleteContactFlowCommandOutput | DeleteContactFlowModuleCommandOutput | DeleteEvaluationFormCommandOutput | DeleteHoursOfOperationCommandOutput | DeleteInstanceCommandOutput | DeleteIntegrationAssociationCommandOutput | DeletePromptCommandOutput | DeleteQueueCommandOutput | DeleteQuickConnectCommandOutput | DeleteRoutingProfileCommandOutput | DeleteRuleCommandOutput | DeleteSecurityProfileCommandOutput | DeleteTaskTemplateCommandOutput | DeleteTrafficDistributionGroupCommandOutput | DeleteUseCaseCommandOutput | DeleteUserCommandOutput | DeleteUserHierarchyGroupCommandOutput | DeleteViewCommandOutput | DeleteViewVersionCommandOutput | DeleteVocabularyCommandOutput | DescribeAgentStatusCommandOutput | DescribeContactCommandOutput | DescribeContactEvaluationCommandOutput | DescribeContactFlowCommandOutput | DescribeContactFlowModuleCommandOutput | DescribeEvaluationFormCommandOutput | DescribeHoursOfOperationCommandOutput | DescribeInstanceAttributeCommandOutput | DescribeInstanceCommandOutput | DescribeInstanceStorageConfigCommandOutput | DescribePhoneNumberCommandOutput | DescribePromptCommandOutput | DescribeQueueCommandOutput | DescribeQuickConnectCommandOutput | DescribeRoutingProfileCommandOutput | DescribeRuleCommandOutput | DescribeSecurityProfileCommandOutput | DescribeTrafficDistributionGroupCommandOutput | DescribeUserCommandOutput | DescribeUserHierarchyGroupCommandOutput | DescribeUserHierarchyStructureCommandOutput | DescribeViewCommandOutput | DescribeVocabularyCommandOutput | DisassociateAnalyticsDataSetCommandOutput | DisassociateApprovedOriginCommandOutput | DisassociateBotCommandOutput | DisassociateFlowCommandOutput | DisassociateInstanceStorageConfigCommandOutput | DisassociateLambdaFunctionCommandOutput | DisassociateLexBotCommandOutput | DisassociatePhoneNumberContactFlowCommandOutput | DisassociateQueueQuickConnectsCommandOutput | DisassociateRoutingProfileQueuesCommandOutput | DisassociateSecurityKeyCommandOutput | DisassociateTrafficDistributionGroupUserCommandOutput | DismissUserContactCommandOutput | GetContactAttributesCommandOutput | GetCurrentMetricDataCommandOutput | GetCurrentUserDataCommandOutput | GetFederationTokenCommandOutput | GetFlowAssociationCommandOutput | GetMetricDataCommandOutput | GetMetricDataV2CommandOutput | GetPromptFileCommandOutput | GetTaskTemplateCommandOutput | GetTrafficDistributionCommandOutput | ImportPhoneNumberCommandOutput | ListAgentStatusesCommandOutput | ListAnalyticsDataAssociationsCommandOutput | ListApprovedOriginsCommandOutput | ListBotsCommandOutput | ListContactEvaluationsCommandOutput | ListContactFlowModulesCommandOutput | ListContactFlowsCommandOutput | ListContactReferencesCommandOutput | ListDefaultVocabulariesCommandOutput | ListEvaluationFormVersionsCommandOutput | ListEvaluationFormsCommandOutput | ListFlowAssociationsCommandOutput | ListHoursOfOperationsCommandOutput | ListInstanceAttributesCommandOutput | ListInstanceStorageConfigsCommandOutput | ListInstancesCommandOutput | ListIntegrationAssociationsCommandOutput | ListLambdaFunctionsCommandOutput | ListLexBotsCommandOutput | ListPhoneNumbersCommandOutput | ListPhoneNumbersV2CommandOutput | ListPromptsCommandOutput | ListQueueQuickConnectsCommandOutput | ListQueuesCommandOutput | ListQuickConnectsCommandOutput | ListRealtimeContactAnalysisSegmentsV2CommandOutput | ListRoutingProfileQueuesCommandOutput | ListRoutingProfilesCommandOutput | ListRulesCommandOutput | ListSecurityKeysCommandOutput | ListSecurityProfileApplicationsCommandOutput | ListSecurityProfilePermissionsCommandOutput | ListSecurityProfilesCommandOutput | ListTagsForResourceCommandOutput | ListTaskTemplatesCommandOutput | ListTrafficDistributionGroupUsersCommandOutput | ListTrafficDistributionGroupsCommandOutput | ListUseCasesCommandOutput | ListUserHierarchyGroupsCommandOutput | ListUsersCommandOutput | ListViewVersionsCommandOutput | ListViewsCommandOutput | MonitorContactCommandOutput | PauseContactCommandOutput | PutUserStatusCommandOutput | ReleasePhoneNumberCommandOutput | ReplicateInstanceCommandOutput | ResumeContactCommandOutput | ResumeContactRecordingCommandOutput | SearchAvailablePhoneNumbersCommandOutput | SearchHoursOfOperationsCommandOutput | SearchPromptsCommandOutput | SearchQueuesCommandOutput | SearchQuickConnectsCommandOutput | SearchResourceTagsCommandOutput | SearchRoutingProfilesCommandOutput | SearchSecurityProfilesCommandOutput | SearchUsersCommandOutput | SearchVocabulariesCommandOutput | SendChatIntegrationEventCommandOutput | StartChatContactCommandOutput | StartContactEvaluationCommandOutput | StartContactRecordingCommandOutput | StartContactStreamingCommandOutput | StartOutboundVoiceContactCommandOutput | StartTaskContactCommandOutput | StartWebRTCContactCommandOutput | StopContactCommandOutput | StopContactRecordingCommandOutput | StopContactStreamingCommandOutput | SubmitContactEvaluationCommandOutput | SuspendContactRecordingCommandOutput | TagContactCommandOutput | TagResourceCommandOutput | TransferContactCommandOutput | UntagContactCommandOutput | UntagResourceCommandOutput | UpdateAgentStatusCommandOutput | UpdateContactAttributesCommandOutput | UpdateContactCommandOutput | UpdateContactEvaluationCommandOutput | UpdateContactFlowContentCommandOutput | UpdateContactFlowMetadataCommandOutput | UpdateContactFlowModuleContentCommandOutput | UpdateContactFlowModuleMetadataCommandOutput | UpdateContactFlowNameCommandOutput | UpdateContactScheduleCommandOutput | UpdateEvaluationFormCommandOutput | UpdateHoursOfOperationCommandOutput | UpdateInstanceAttributeCommandOutput | UpdateInstanceStorageConfigCommandOutput | UpdateParticipantRoleConfigCommandOutput | UpdatePhoneNumberCommandOutput | UpdatePhoneNumberMetadataCommandOutput | UpdatePromptCommandOutput | UpdateQueueHoursOfOperationCommandOutput | UpdateQueueMaxContactsCommandOutput | UpdateQueueNameCommandOutput | UpdateQueueOutboundCallerConfigCommandOutput | UpdateQueueStatusCommandOutput | UpdateQuickConnectConfigCommandOutput | UpdateQuickConnectNameCommandOutput | UpdateRoutingProfileAgentAvailabilityTimerCommandOutput | UpdateRoutingProfileConcurrencyCommandOutput | UpdateRoutingProfileDefaultOutboundQueueCommandOutput | UpdateRoutingProfileNameCommandOutput | UpdateRoutingProfileQueuesCommandOutput | UpdateRuleCommandOutput | UpdateSecurityProfileCommandOutput | UpdateTaskTemplateCommandOutput | UpdateTrafficDistributionCommandOutput | UpdateUserHierarchyCommandOutput | UpdateUserHierarchyGroupNameCommandOutput | UpdateUserHierarchyStructureCommandOutput | UpdateUserIdentityInfoCommandOutput | UpdateUserPhoneConfigCommandOutput | UpdateUserRoutingProfileCommandOutput | UpdateUserSecurityProfilesCommandOutput | UpdateViewContentCommandOutput | UpdateViewMetadataCommandOutput;
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  /**
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  * @public
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  */
@@ -37,7 +37,7 @@ export interface CreateIntegrationAssociationCommandOutput extends CreateIntegra
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  * IntegrationArn: "STRING_VALUE", // required
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  * SourceApplicationUrl: "STRING_VALUE",
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  * SourceApplicationName: "STRING_VALUE",
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- * SourceType: "SALESFORCE" || "ZENDESK",
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+ * SourceType: "SALESFORCE" || "ZENDESK" || "CASES",
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  * Tags: { // TagMap
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  * "<keys>": "STRING_VALUE",
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  * },