@aws-sdk/client-connect 3.1107.0 → 3.1109.0

package/dist-types/models/models_2.d.ts

@@ -1,6 +1,315 @@
-import type { AgentStatusType, ArtifactStatus, AttachmentScope, AutoEvaluationStatus, BooleanComparisonType, Channel, Comparison, ContactEvaluationAttributeComparisonType, ContactEvaluationAttributeKey, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactParticipantRole, ContactRecordingType, DataTableAttributeValueType, DateTimeComparisonType, DecimalComparisonType, DirectoryType, EntityType, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, EventSourceName, ExecutionRecordStatus, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceStatus, InstanceStorageResourceType, IntegrationType, IntervalPeriod, LexVersion, ListFlowAssociationResourceType, LocaleCode, MediaType, MonitorCapability, NotificationPriority, NotificationSource, NotificationStatus, NumberComparisonType, ParticipantRole, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, QueueType, QuickConnectType, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisPostContactSummaryFailureCode, RealTimeContactAnalysisPostContactSummaryStatus, RealTimeContactAnalysisSegmentType, RealTimeContactAnalysisSentimentLabel, RealTimeContactAnalysisStatus, RealTimeContactAnalysisSupportedChannel, ReferenceStatus, ReferenceType, RuleCapabilityTier, RulePublishStatus, SearchContactsMatchType, SearchContactsTimeRangeConditionType, SearchContactsTimeRangeType, SortableFieldName, SortOrder, SourceType, Statistic, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, ViewStatus, ViewType, VocabularyLanguageCode } from "./enums";
-import type { ActionSummary, AgentConfig, AgentHierarchyGroups, AgentStatus, AgentStatusSummary, AiAgentsCriteria, AnalyticsDataAssociationResult, Application, ControlPlaneAttributeFilter, DataTableLockVersion, Distribution, FlowAssociationSummary, FlowModule, InstanceStorageConfig, LexBot, LexV2Bot, PrimaryValueResponse, SecurityProfileItem, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserProficiency } from "./models_0";
-import type { Attribute, ContactFlow, ContactFlowModule, DataTableAttribute, Dimensions, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, Filters, HierarchyGroupSummary, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification } from "./models_1";
+import type { AgentStatusType, ArtifactStatus, AttachmentScope, AutoEvaluationStatus, BooleanComparisonType, Channel, Comparison, ContactEvaluationAttributeComparisonType, ContactEvaluationAttributeKey, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactParticipantRole, ContactRecordingType, DataTableAttributeValueType, DateTimeComparisonType, DecimalComparisonType, DirectoryType, EntityType, EvaluationFormValidationFindingSeverity, EvaluationFormValidationStatus, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, EventSourceName, ExecutionRecordStatus, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceStatus, InstanceStorageResourceType, IntegrationType, IntervalPeriod, LexVersion, ListFlowAssociationResourceType, LocaleCode, MediaType, MetricStatus, MetricType, MonitorCapability, NotificationPriority, NotificationSource, NotificationStatus, NumberComparisonType, OperationalStatus, ParticipantRole, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, QueueType, QuickConnectType, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisPostContactSummaryFailureCode, RealTimeContactAnalysisPostContactSummaryStatus, RealTimeContactAnalysisSegmentType, RealTimeContactAnalysisSentimentLabel, RealTimeContactAnalysisStatus, RealTimeContactAnalysisSupportedChannel, ReferenceStatus, ReferenceType, RuleCapabilityTier, RulePublishStatus, SourceType, Statistic, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, ViewStatus, ViewType, VocabularyLanguageCode } from "./enums";
+import type { ActionSummary, AgentConfig, AgentStatus, AgentStatusSummary, AnalyticsDataAssociationResult, Application, ControlPlaneAttributeFilter, DataTableLockVersion, Distribution, FlowAssociationSummary, FlowModule, InstanceStorageConfig, LexBot, LexV2Bot, OverrideTimeSlice, PrimaryValueResponse, SecurityProfileItem, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserProficiency } from "./models_0";
+import type { Attribute, ContactFlow, ContactFlowModule, DataTableAttribute, Dimensions, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, Filters, HierarchyGroupSummary, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification, UserData } from "./models_1";
+/**
+ * @public
+ */
+export interface GetCurrentUserDataResponse {
+    /**
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>A list of the user data that is returned.</p>
+     * @public
+     */
+    UserDataList?: UserData[] | undefined;
+    /**
+     * <p>The total count of the result, regardless of the current page size.</p>
+     * @public
+     */
+    ApproximateTotalCount?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEffectiveHoursOfOperationsRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The date from when the hours of operation are listed.</p>
+     * @public
+     */
+    FromDate: string | undefined;
+    /**
+     * <p>The date until when the hours of operation are listed.</p>
+     * @public
+     */
+    ToDate: string | undefined;
+}
+/**
+ * <p>Information about the hours of operations with the effective override applied.</p>
+ * @public
+ */
+export interface OperationalHour {
+    /**
+     * <p>The start time that your contact center opens.</p>
+     * @public
+     */
+    Start?: OverrideTimeSlice | undefined;
+    /**
+     * <p>The end time that your contact center closes.</p>
+     * @public
+     */
+    End?: OverrideTimeSlice | undefined;
+}
+/**
+ * <p>Information about the hours of operations with the effective override applied.</p>
+ * @public
+ */
+export interface EffectiveHoursOfOperations {
+    /**
+     * <p>The date that the hours of operation or overrides applies to.</p>
+     * @public
+     */
+    Date?: string | undefined;
+    /**
+     * <p>Information about the hours of operations with the effective override applied.</p>
+     * @public
+     */
+    OperationalHours?: OperationalHour[] | undefined;
+}
+/**
+ * <p>Information about hours of operation override</p>
+ * @public
+ */
+export interface OverrideHour {
+    /**
+     * <p>The start time or end time for an hours of operation override.</p>
+     * @public
+     */
+    Start?: OverrideTimeSlice | undefined;
+    /**
+     * <p>The start time or end time for an hours of operation override.</p>
+     * @public
+     */
+    End?: OverrideTimeSlice | undefined;
+    /**
+     * <p>Unique identifier name for the override.</p>
+     * @public
+     */
+    OverrideName?: string | undefined;
+    /**
+     * <p>Indicates whether the status is open or closed during the override period. This status determines how the override modifies the base hours of operation schedule.</p>
+     * @public
+     */
+    OperationalStatus?: OperationalStatus | undefined;
+}
+/**
+ * <p>Information about the hours of operation overrides which contribute to effective hours of operations.</p>
+ * @public
+ */
+export interface EffectiveOverrideHours {
+    /**
+     * <p>The date that the hours of operation override applies to.</p>
+     * @public
+     */
+    Date?: string | undefined;
+    /**
+     * <p>Information about the hours of operation overrides that apply to a specific date.</p>
+     * @public
+     */
+    OverrideHours?: OverrideHour[] | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEffectiveHoursOfOperationsResponse {
+    /**
+     * <p>Information about the effective hours of operations.</p>
+     * @public
+     */
+    EffectiveHoursOfOperationList?: EffectiveHoursOfOperations[] | undefined;
+    /**
+     * <p>Information about override configurations applied to the base hours of operation to calculate the effective hours.</p>
+     *          <p>For more information about how override types are applied, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html">Build your list of overrides</a> in the
+     *      <i> Administrator Guide</i>.</p>
+     * @public
+     */
+    EffectiveOverrideHoursList?: EffectiveOverrideHours[] | undefined;
+    /**
+     * <p>The time zone for the hours of operation.</p>
+     * @public
+     */
+    TimeZone?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEvaluationFormValidationRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The unique identifier for the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormId: string | undefined;
+    /**
+     * <p>The version of the evaluation form to retrieve validation results for.</p>
+     * @public
+     */
+    EvaluationFormVersion?: number | undefined;
+}
+/**
+ * <p>Information about an evaluation form item affected by a validation finding.</p>
+ * @public
+ */
+export interface EvaluationFormValidationFindingItem {
+    /**
+     * <p>The identifier of the evaluation form item (question or section) affected by the finding.</p>
+     * @public
+     */
+    RefId?: string | undefined;
+    /**
+     * <p>The specific property of the evaluation form item that the finding relates to.</p>
+     * @public
+     */
+    Property?: string | undefined;
+}
+/**
+ * <p>Information about a finding from the evaluation form validation process. Each finding identifies a structural
+ *    issue or quality improvement opportunity for the evaluation form.</p>
+ * @public
+ */
+export interface EvaluationFormValidationFinding {
+    /**
+     * <p>A code that identifies the type of validation issue found.</p>
+     * @public
+     */
+    IssueCode: string | undefined;
+    /**
+     * <p>A list of evaluation form items affected by this finding.</p>
+     * @public
+     */
+    Items?: EvaluationFormValidationFindingItem[] | undefined;
+    /**
+     * <p>A description of the validation issue.</p>
+     * @public
+     */
+    Description: string | undefined;
+    /**
+     * <p>A suggested fix for the validation issue.</p>
+     * @public
+     */
+    Suggestion?: string | undefined;
+    /**
+     * <p>The severity of the finding. Valid values: <code>WARNING</code>, <code>ERROR</code>.</p>
+     * @public
+     */
+    Severity: EvaluationFormValidationFindingSeverity | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEvaluationFormValidationResponse {
+    /**
+     * <p>The current status of the validation process. Valid values: <code>IN_PROGRESS</code>,
+     *    <code>COMPLETED</code>, <code>FAILED</code>.</p>
+     * @public
+     */
+    Status: EvaluationFormValidationStatus | undefined;
+    /**
+     * <p>The reason the validation failed. This field is populated only when the status is
+     *    <code>FAILED</code>.</p>
+     * @public
+     */
+    FailureReason?: string | undefined;
+    /**
+     * <p>The unique identifier for the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormId: string | undefined;
+    /**
+     * <p>A version of the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormVersion: number | undefined;
+    /**
+     * <p>The timestamp when the validation process was started.</p>
+     * @public
+     */
+    StartedTime: Date | undefined;
+    /**
+     * <p>A list of findings from the validation process. Each finding identifies a structural issue or quality
+     *    improvement for the evaluation form, and may include a suggested fix. This field is populated when the status is
+     *    <code>COMPLETED</code>.</p>
+     * @public
+     */
+    Findings?: EvaluationFormValidationFinding[] | undefined;
+}
+/**
+ * @public
+ */
+export interface GetFederationTokenRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * <p>Contains credentials to use for federation.</p>
+ * @public
+ */
+export interface Credentials {
+    /**
+     * <p>An access token generated for a federated user to access Connect Customer.</p>
+     * @public
+     */
+    AccessToken?: string | undefined;
+    /**
+     * <p>A token generated with an expiration time for the session a user is logged in to Connect Customer.</p>
+     * @public
+     */
+    AccessTokenExpiration?: Date | undefined;
+    /**
+     * <p>Renews a token generated for a user to access the Connect Customer instance.</p>
+     * @public
+     */
+    RefreshToken?: string | undefined;
+    /**
+     * <p>Renews the expiration timer for a generated token.</p>
+     * @public
+     */
+    RefreshTokenExpiration?: Date | undefined;
+}
+/**
+ * @public
+ */
+export interface GetFederationTokenResponse {
+    /**
+     * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
+     * @public
+     */
+    UserId?: string | undefined;
+    /**
+     * <p>The Amazon Resource Name (ARN) of the user.</p>
+     * @public
+     */
+    UserArn?: string | undefined;
+    /**
+     * <p>The credentials to use for federation.</p>
+     * @public
+     */
+    Credentials?: Credentials | undefined;
+    /**
+     * <p>The URL to sign into the user's instance. </p>
+     * @public
+     */
+    SignInUrl?: string | undefined;
+}
 /**
  * @public
  */
@@ -5473,6 +5782,88 @@ export interface ListLexBotsResponse {
      */
     NextToken?: string | undefined;
 }
+/**
+ * @public
+ */
+export interface ListMetricsRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The type of metrics to list. Valid values: <code>AWS_MANAGED</code> | <code>CUSTOMER_MANAGED</code>.</p>
+     * @public
+     */
+    Type?: MetricType | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+}
+/**
+ * <p>Contains summary information about a metric.</p>
+ * @public
+ */
+export interface MetricSummary {
+    /**
+     * <p>The Amazon Resource Name (ARN) of the metric.</p>
+     * @public
+     */
+    Arn: string | undefined;
+    /**
+     * <p>The identifier of the metric.</p>
+     * @public
+     */
+    Id: string | undefined;
+    /**
+     * <p>The name of the metric.</p>
+     * @public
+     */
+    Name: string | undefined;
+    /**
+     * <p>The publish status of the metric.</p>
+     * @public
+     */
+    Status: MetricStatus | undefined;
+    /**
+     * <p>The type of the metric.</p>
+     * @public
+     */
+    Type: MetricType | undefined;
+    /**
+     * <p>The region where the metric was last modified.</p>
+     * @public
+     */
+    LastModifiedRegion?: string | undefined;
+    /**
+     * <p>The timestamp of when the metric was last modified.</p>
+     * @public
+     */
+    LastModifiedTime?: Date | undefined;
+}
+/**
+ * @public
+ */
+export interface ListMetricsResponse {
+    /**
+     * <p>The list of metric summaries.</p>
+     * @public
+     */
+    MetricSummaryList: MetricSummary[] | undefined;
+    /**
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+}
 /**
  * @public
  */
@@ -9308,355 +9699,3 @@ export interface SearchContactFlowsResponse {
      */
     ApproximateTotalCount?: number | undefined;
 }
-/**
- * <p>A structure of time range that you want to search results.</p>
- * @public
- */
-export interface SearchContactsTimeRange {
-    /**
-     * <p>The type of timestamp to search.</p>
-     * @public
-     */
-    Type: SearchContactsTimeRangeType | undefined;
-    /**
-     * <p>The start time of the time range.</p>
-     * @public
-     */
-    StartTime: Date | undefined;
-    /**
-     * <p>The end time of the time range.</p>
-     * @public
-     */
-    EndTime: Date | undefined;
-}
-/**
- * <p>The timestamp condition indicating which contact timestamp should be used and how it should be filtered. It is
- *    not an actual timestamp value. </p>
- * @public
- */
-export interface SearchContactsTimestampCondition {
-    /**
-     * <p>Type of the timestamps to use for the filter.</p>
-     * @public
-     */
-    Type: SearchContactsTimeRangeType | undefined;
-    /**
-     * <p>Condition of the timestamp on the contact.</p>
-     * @public
-     */
-    ConditionType: SearchContactsTimeRangeConditionType | undefined;
-}
-/**
- * <p>The criteria of the time range to additionally filter on.</p>
- * @public
- */
-export interface SearchContactsAdditionalTimeRangeCriteria {
-    /**
-     * <p>A structure of time range that you want to search results.</p>
-     * @public
-     */
-    TimeRange?: SearchContactsTimeRange | undefined;
-    /**
-     * <p>List of the timestamp conditions.</p>
-     * @public
-     */
-    TimestampCondition?: SearchContactsTimestampCondition | undefined;
-}
-/**
- * <p>Time range that you <b>additionally</b> want to filter on.</p>
- *          <note>
- *             <p>This is different from the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_SearchContactsTimeRange.html">SearchContactsTimeRange</a> data
- *     type.</p>
- *          </note>
- * @public
- */
-export interface SearchContactsAdditionalTimeRange {
-    /**
-     * <p>List of criteria of the time range to additionally filter on.</p>
-     * @public
-     */
-    Criteria: SearchContactsAdditionalTimeRangeCriteria[] | undefined;
-    /**
-     * <p>The match type combining multiple time range filters.</p>
-     * @public
-     */
-    MatchType: SearchContactsMatchType | undefined;
-}
-/**
- * <p>A structure that defines search criteria base on words or phrases, participants in the Contact Lens
- *    conversational analytics transcript.</p>
- * @public
- */
-export interface TranscriptCriteria {
-    /**
-     * <p>The participant role in a transcript</p>
-     * @public
-     */
-    ParticipantRole: ParticipantRole | undefined;
-    /**
-     * <p>The words or phrases used to search within a transcript.</p>
-     * @public
-     */
-    SearchText: string[] | undefined;
-    /**
-     * <p>The match type combining search criteria using multiple search texts in a transcript criteria.</p>
-     * @public
-     */
-    MatchType: SearchContactsMatchType | undefined;
-}
-/**
- * <p>A structure that defines search criteria and matching logic to search for contacts by matching text with
- *    transcripts analyzed by Connect Customer Contact Lens.</p>
- * @public
- */
-export interface Transcript {
-    /**
-     * <p>The list of search criteria based on Contact Lens conversational analytics transcript.</p>
-     * @public
-     */
-    Criteria: TranscriptCriteria[] | undefined;
-    /**
-     * <p>The match type combining search criteria using multiple transcript criteria.</p>
-     * @public
-     */
-    MatchType?: SearchContactsMatchType | undefined;
-}
-/**
- * <p>A structure that defines search criteria for contacts using analysis outputs from Connect Customer Contact
- *    Lens.</p>
- * @public
- */
-export interface ContactAnalysis {
-    /**
-     * <p>Search criteria based on transcript analyzed by Connect Customer Contact Lens.</p>
-     * @public
-     */
-    Transcript?: Transcript | undefined;
-}
-/**
- * <p>The search criteria based on the contact name</p>
- * @public
- */
-export interface NameCriteria {
-    /**
-     * <p>The words or phrases used to match the contact name.</p>
-     * @public
-     */
-    SearchText: string[] | undefined;
-    /**
-     * <p>The match type combining name search criteria using multiple search texts in a name criteria.</p>
-     * @public
-     */
-    MatchType: SearchContactsMatchType | undefined;
-}
-/**
- * <p>The agent criteria to search for preferred agents on the routing criteria.</p>
- * @public
- */
-export interface SearchableAgentCriteriaStep {
-    /**
-     * <p>The identifiers of agents used in preferred agents matching.</p>
-     * @public
-     */
-    AgentIds?: string[] | undefined;
-    /**
-     * <p>The match type combining multiple agent criteria steps.</p>
-     * @public
-     */
-    MatchType?: SearchContactsMatchType | undefined;
-}
-/**
- * <p>Routing criteria of the contact to match on.</p>
- * @public
- */
-export interface SearchableRoutingCriteriaStep {
-    /**
-     * <p>Agent matching the routing step of the routing criteria</p>
-     * @public
-     */
-    AgentCriteria?: SearchableAgentCriteriaStep | undefined;
-}
-/**
- * <p>Routing criteria of the contact to match on.</p>
- * @public
- */
-export interface SearchableRoutingCriteria {
-    /**
-     * <p>The list of Routing criteria steps of the contact routing.</p>
-     * @public
-     */
-    Steps?: SearchableRoutingCriteriaStep[] | undefined;
-}
-/**
- * <p>The search criteria based on user-defined contact attribute key and values to search on.</p>
- * @public
- */
-export interface SearchableContactAttributesCriteria {
-    /**
-     * <p>The key containing a searchable user-defined contact attribute.</p>
-     * @public
-     */
-    Key: string | undefined;
-    /**
-     * <p>The list of values to search for within a user-defined contact attribute.</p>
-     * @public
-     */
-    Values: string[] | undefined;
-}
-/**
- * <p>A structure that defines search criteria based on user-defined contact attributes that are configured for
- *    contact search.</p>
- * @public
- */
-export interface SearchableContactAttributes {
-    /**
-     * <p>The list of criteria based on user-defined contact attributes that are configured for contact search.</p>
-     * @public
-     */
-    Criteria: SearchableContactAttributesCriteria[] | undefined;
-    /**
-     * <p>The match type combining search criteria using multiple searchable contact attributes.</p>
-     * @public
-     */
-    MatchType?: SearchContactsMatchType | undefined;
-}
-/**
- * <p>The search criteria based on searchable segment attribute key and values to search on.</p>
- * @public
- */
-export interface SearchableSegmentAttributesCriteria {
-    /**
-     * <p>The key containing a searchable segment attribute.</p>
-     * @public
-     */
-    Key: string | undefined;
-    /**
-     * <p>The list of values to search for within a searchable segment attribute.</p>
-     * @public
-     */
-    Values: string[] | undefined;
-}
-/**
- * <p>The search criteria based on searchable segment attributes of a contact</p>
- * @public
- */
-export interface SearchableSegmentAttributes {
-    /**
-     * <p>The list of criteria based on searchable segment attributes.</p>
-     * @public
-     */
-    Criteria: SearchableSegmentAttributesCriteria[] | undefined;
-    /**
-     * <p>The match type combining search criteria using multiple searchable segment attributes.</p>
-     * @public
-     */
-    MatchType?: SearchContactsMatchType | undefined;
-}
-/**
- * <p>A structure of search criteria to be used to return contacts.</p>
- * @public
- */
-export interface SearchCriteria {
-    /**
-     * <p>Name of the contact.</p>
-     * @public
-     */
-    Name?: NameCriteria | undefined;
-    /**
-     * <p>The identifiers of agents who handled the contacts.</p>
-     * @public
-     */
-    AgentIds?: string[] | undefined;
-    /**
-     * <p>The agent hierarchy groups of the agent at the time of handling the contact.</p>
-     * @public
-     */
-    AgentHierarchyGroups?: AgentHierarchyGroups | undefined;
-    /**
-     * <p>The list of channels associated with contacts.</p>
-     * @public
-     */
-    Channels?: Channel[] | undefined;
-    /**
-     * <p>Search criteria based on analysis outputs from Connect Customer Contact Lens.</p>
-     * @public
-     */
-    ContactAnalysis?: ContactAnalysis | undefined;
-    /**
-     * <p>The list of initiation methods associated with contacts.</p>
-     * @public
-     */
-    InitiationMethods?: ContactInitiationMethod[] | undefined;
-    /**
-     * <p>The list of queue IDs associated with contacts.</p>
-     * @public
-     */
-    QueueIds?: string[] | undefined;
-    /**
-     * <p>Routing criteria for the contact.</p>
-     * @public
-     */
-    RoutingCriteria?: SearchableRoutingCriteria | undefined;
-    /**
-     * <p>Additional TimeRange used to filter contacts.</p>
-     * @public
-     */
-    AdditionalTimeRange?: SearchContactsAdditionalTimeRange | undefined;
-    /**
-     * <p>The search criteria based on user-defined contact attributes that have been configured for contact search. For
-     *    more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/search-custom-attributes.html">Search by custom contact attributes</a> in the <i>Connect Customer Administrator
-     *    Guide</i>.</p>
-     *          <important>
-     *             <p>To use <code>SearchableContactAttributes</code> in a search request, the <code>GetContactAttributes</code>
-     *     action is required to perform an API request. For more information, see <a href="https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissions">https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissions</a>Actions
-     *     defined by Connect Customer.</p>
-     *          </important>
-     * @public
-     */
-    SearchableContactAttributes?: SearchableContactAttributes | undefined;
-    /**
-     * <p>The search criteria based on searchable segment attributes of a contact.</p>
-     * @public
-     */
-    SearchableSegmentAttributes?: SearchableSegmentAttributes | undefined;
-    /**
-     * <p>The list of active regions for contacts in ACGR instances.</p>
-     * @public
-     */
-    ActiveRegions?: string[] | undefined;
-    /**
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an
-     *     <code>OR</code> of <code>AND</code> (List of List) input where:</p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code> operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code> operator.</p>
-     *             </li>
-     *          </ul>
-     * @public
-     */
-    ContactTags?: ControlPlaneTagFilter | undefined;
-    /**
-     * <p>AI Agent search criteria definitions.</p>
-     * @public
-     */
-    AiAgents?: AiAgentsCriteria | undefined;
-}
-/**
- * <p>A structure that defines the field name to sort by and a sort order.</p>
- * @public
- */
-export interface Sort {
-    /**
-     * <p>The name of the field on which to sort.</p>
-     * @public
-     */
-    FieldName: SortableFieldName | undefined;
-    /**
-     * <p>An ascending or descending sort.</p>
-     * @public
-     */
-    Order: SortOrder | undefined;
-}