@app-connect/core 1.7.8 → 1.7.10

package/index.js

@@ -1,6 +1,7 @@
 const express = require('express');
 const cors = require('cors')
 const bodyParser = require('body-parser');
+require('body-parser-xml')(bodyParser);
 const dynamoose = require('dynamoose');
 const axios = require('axios');
 const { UserModel } = require('./models/userModel');
@@ -10,6 +11,7 @@ const { CallLogModel } = require('./models/callLogModel');
 const { MessageLogModel } = require('./models/messageLogModel');
 const { AdminConfigModel } = require('./models/adminConfigModel');
 const { CacheModel } = require('./models/cacheModel');
+const { AccountDataModel } = require('./models/accountDataModel');
 const jwt = require('./lib/jwt');
 const logCore = require('./handlers/log');
 const contactCore = require('./handlers/contact');
@@ -39,7 +41,13 @@ catch (e) {
 if (process.env.DYNAMODB_LOCALHOST) {
     dynamoose.aws.ddb.local(process.env.DYNAMODB_LOCALHOST);
 }
-
+// log axios requests
+if (process.env.IS_PROD === 'false') {
+    axios.interceptors.request.use(request => {
+        console.log('Request:', `[${request.method}]`, request.url);
+        return request;
+    });
+}
 axios.defaults.headers.common['Unified-CRM-Extension-Version'] = packageJson.version;
 
 async function initDB() {
@@ -51,6 +59,7 @@ async function initDB() {
         await AdminConfigModel.sync();
         await CacheModel.sync();
         await CallDownListModel.sync();
+        await AccountDataModel.sync();
     }
 }
 
@@ -159,11 +168,11 @@ function createCoreRouter() {
                 result.getLicenseStatus = !!platformModule.getLicenseStatus;
                 result.getLogFormatType = !!platformModule.getLogFormatType;
                 result.cacheCallNote = !!process.env.USE_CACHE;
-                res.status(200).send(tracer ? tracer.wrapResponse({ result }) : { result });
+                res.status(200).send(tracer ? tracer.wrapResponse(result) : result);
             }
             else {
                 tracer?.trace('implementedInterfaces:noPlatform', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please provide platform.' }) : { error: 'Please provide platform.' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please provide platform.') : 'Please provide platform.');
                 return;
             }
         }
@@ -187,11 +196,11 @@ function createCoreRouter() {
                 platformName = platform;
                 if (!userId) {
                     tracer?.trace('licenseStatus:noUserId', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'No user ID' }) : { error: 'No user ID' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('No user ID') : 'No user ID');
                     success = true;
                 }
                 const licenseStatus = await authCore.getLicenseStatus({ userId, platform });
-                res.status(200).send(tracer ? tracer.wrapResponse({ licenseStatus }) : { licenseStatus });
+                res.status(200).send(tracer ? tracer.wrapResponse(licenseStatus) : licenseStatus);
                 success = true;
             }
             else {
@@ -253,7 +262,7 @@ function createCoreRouter() {
                 const decodedToken = jwt.decodeJwt(jwtToken);
                 if (!decodedToken) {
                     tracer?.trace('authValidation:invalidJwtToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Invalid JWT token' }) : { error: 'Invalid JWT token' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Invalid JWT token') : 'Invalid JWT token');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
@@ -267,7 +276,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('authValidation:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -314,12 +323,12 @@ function createCoreRouter() {
             const hashedRcAccountId = util.getHashValue(rcAccountId, process.env.HASH_KEY);
             if (isValidated) {
                 await adminCore.upsertAdminSettings({ hashedRcAccountId, adminSettings: req.body.adminSettings });
-                res.status(200).send(tracer ? tracer.wrapResponse({ message: 'Admin settings updated' }) : { message: 'Admin settings updated' });
+                res.status(200).send(tracer ? tracer.wrapResponse('Admin settings updated') : 'Admin settings updated');
                 success = true;
             }
             else {
                 tracer?.trace('setAdminSettings:adminValidationFailed', {});
-                res.status(401).send(tracer ? tracer.wrapResponse({ error: 'Admin validation failed' }) : { error: 'Admin validation failed' });
+                res.status(401).send(tracer ? tracer.wrapResponse('Admin validation failed') : 'Admin validation failed');
                 success = false;
             }
         }
@@ -358,7 +367,7 @@ function createCoreRouter() {
                 const user = await UserModel.findByPk(unAuthData?.id);
                 if (!user) {
                     tracer?.trace('getAdminSettings:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
                 const { isValidated, rcAccountId } = await adminCore.validateAdminRole({ rcAccessToken: req.query.rcAccessToken });
@@ -366,7 +375,7 @@ function createCoreRouter() {
                 if (isValidated) {
                     const adminSettings = await adminCore.getAdminSettings({ hashedRcAccountId });
                     if (adminSettings) {
-                        res.status(200).send(tracer ? tracer.wrapResponse({ adminSettings }) : { adminSettings });
+                        res.status(200).send(tracer ? tracer.wrapResponse(adminSettings) : adminSettings);
                     }
                     else {
                         res.status(200).send(tracer ? tracer.wrapResponse({
@@ -381,13 +390,13 @@ function createCoreRouter() {
                 }
                 else {
                     tracer?.trace('getAdminSettings:adminValidationFailed', {});
-                    res.status(401).send(tracer ? tracer.wrapResponse({ error: 'Admin validation failed' }) : { error: 'Admin validation failed' });
+                    res.status(401).send(tracer ? tracer.wrapResponse('Admin validation failed') : 'Admin validation failed');
                     success = true;
                 }
             }
             else {
                 tracer?.trace('getAdminSettings:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -426,25 +435,25 @@ function createCoreRouter() {
                 const user = await UserModel.findByPk(unAuthData?.id);
                 if (!user) {
                     tracer?.trace('getUserMapping:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
                 const { isValidated, rcAccountId } = await adminCore.validateAdminRole({ rcAccessToken: req.query.rcAccessToken });
                 const hashedRcAccountId = util.getHashValue(rcAccountId, process.env.HASH_KEY);
                 if (isValidated) {
                     const userMapping = await adminCore.getUserMapping({ user, hashedRcAccountId, rcExtensionList: req.body.rcExtensionList });
-                    res.status(200).send(tracer ? tracer.wrapResponse({ userMapping }) : { userMapping });
+                    res.status(200).send(tracer ? tracer.wrapResponse(userMapping) : userMapping);
                     success = true;
                 }
                 else {
                     tracer?.trace('getUserMapping:adminValidationFailed', {});
-                    res.status(401).send(tracer ? tracer.wrapResponse({ error: 'Admin validation failed' }) : { error: 'Admin validation failed' });
+                    res.status(401).send(tracer ? tracer.wrapResponse('Admin validation failed') : 'Admin validation failed');
                     success = true;
                 }
             }
             else {
                 tracer?.trace('getUserMapping:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -477,7 +486,7 @@ function createCoreRouter() {
         const jwtToken = req.query.jwtToken;
         if (!jwtToken) {
             tracer?.trace('getServerLoggingSettings:noToken', {});
-            res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+            res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
             return;
         }
         const { hashedExtensionId, hashedAccountId, userAgent, ip, author, eventAddedVia } = getAnalyticsVariablesInReqHeaders({ headers: req.headers })
@@ -485,18 +494,18 @@ function createCoreRouter() {
             const unAuthData = jwt.decodeJwt(jwtToken);
             if (!unAuthData?.id) {
                 tracer?.trace('getServerLoggingSettings:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 return;
             }
             platformName = unAuthData?.platform ?? 'Unknown';
             const user = await UserModel.findByPk(unAuthData?.id);
             if (!user) {
                 tracer?.trace('getServerLoggingSettings:userNotFound', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                 return;
             }
             const serverLoggingSettings = await adminCore.getServerLoggingSettings({ user });
-            res.status(200).send(tracer ? tracer.wrapResponse({ serverLoggingSettings }) : { serverLoggingSettings });
+            res.status(200).send(tracer ? tracer.wrapResponse(serverLoggingSettings) : serverLoggingSettings);
             success = true;
         }
         catch (e) {
@@ -528,12 +537,12 @@ function createCoreRouter() {
         const jwtToken = req.query.jwtToken;
         if (!jwtToken) {
             tracer?.trace('setServerLoggingSettings:noToken', {});
-            res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+            res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
             return;
         }
         if (!req.body.additionalFieldValues) {
             tracer?.trace('setServerLoggingSettings:missingAdditionalFieldValues', {});
-            res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Missing additionalFieldValues' }) : { error: 'Missing additionalFieldValues' });
+            res.status(400).send(tracer ? tracer.wrapResponse('Missing additionalFieldValues') : 'Missing additionalFieldValues');
             return;
         }
         const { hashedExtensionId, hashedAccountId, userAgent, ip, author, eventAddedVia } = getAnalyticsVariablesInReqHeaders({ headers: req.headers })
@@ -541,14 +550,14 @@ function createCoreRouter() {
             const unAuthData = jwt.decodeJwt(jwtToken);
             if (!unAuthData?.id) {
                 tracer?.trace('setServerLoggingSettings:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 return;
             }
             platformName = unAuthData?.platform ?? 'Unknown';
             const user = await UserModel.findByPk(unAuthData?.id);
             if (!user) {
                 tracer?.trace('setServerLoggingSettings:userNotFound', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                 return;
             }
             const { successful, returnMessage } = await adminCore.updateServerLoggingSettings({ user, additionalFieldValues: req.body.additionalFieldValues });
@@ -584,11 +593,11 @@ function createCoreRouter() {
             const rcAccountId = req.query.rcAccountId;
             if (rcAccessToken || rcAccountId) {
                 const userSettings = await userCore.getUserSettingsByAdmin({ rcAccessToken, rcAccountId });
-                res.status(200).send(tracer ? tracer.wrapResponse({ userSettings }) : { userSettings });
+                res.status(200).send(tracer ? tracer.wrapResponse(userSettings) : userSettings);
             }
             else {
                 tracer?.trace('getUserSettingsByAdmin:noRcAccessTokenOrRcAccountId', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Cannot find rc user login' }) : { error: 'Cannot find rc user login' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Cannot find rc user login') : 'Cannot find rc user login');
             }
         }
         catch (e) {
@@ -613,7 +622,7 @@ function createCoreRouter() {
                 const user = await UserModel.findByPk(unAuthData?.id);
                 if (!user) {
                     tracer?.trace('getUserSettings:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
                 else {
@@ -621,13 +630,13 @@ function createCoreRouter() {
                     const rcAccountId = req.query.rcAccountId;
                     const userSettings = await userCore.getUserSettings({ user, rcAccessToken, rcAccountId });
                     success = true;
-                    res.status(200).send(tracer ? tracer.wrapResponse({ userSettings }) : { userSettings });
+                    res.status(200).send(tracer ? tracer.wrapResponse(userSettings) : userSettings);
                 }
             }
             else {
                 success = false;
                 tracer?.trace('getUserSettings:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
             }
         }
         catch (e) {
@@ -664,13 +673,13 @@ function createCoreRouter() {
                 platformName = unAuthData?.platform;
                 if (!platformName) {
                     tracer?.trace('setUserSettings:unknownPlatform', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Unknown platform' }) : { error: 'Unknown platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Unknown platform') : 'Unknown platform');
                     return;
                 }
                 const user = await UserModel.findByPk(unAuthData?.id);
                 if (!user) {
                     tracer?.trace('setUserSettings:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
                 const { userSettings } = await userCore.updateUserSettings({ user, userSettings: req.body.userSettings, platformName });
@@ -679,7 +688,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('setUserSettings:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -713,14 +722,14 @@ function createCoreRouter() {
                 const user = await UserModel.findByPk(unAuthData?.id);
                 if (!user) {
                     tracer?.trace('hostname:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
-                res.status(200).send(tracer ? tracer.wrapResponse({ hostname: user.hostname }) : { hostname: user.hostname });
+                res.status(200).send(tracer ? tracer.wrapResponse(user.hostname) : user.hostname);
             }
             else {
                 tracer?.trace('hostname:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
             }
         }
         catch (e) {
@@ -739,17 +748,17 @@ function createCoreRouter() {
         try {
             if (!req.query?.callbackUri || req.query.callbackUri === 'undefined') {
                 tracer?.trace('oauth-callback:missingCallbackUri', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Missing callbackUri' }) : { error: 'Missing callbackUri' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Missing callbackUri') : 'Missing callbackUri');
                 return;
             }
             platformName = req.query.state ?
                 req.query.state.split('platform=')[1] :
-                decodeURIComponent(req.originalUrl).split('state=')[1].split('&')[0].split('platform=')[1];
+                decodeURIComponent(decodeURIComponent(req.originalUrl).split('state=')[1].split('&')[0]).split('platform=')[1];
             const hostname = req.query.hostname;
             const tokenUrl = req.query.tokenUrl;
             if (!platformName) {
                 tracer?.trace('oauth-callback:missingPlatformName', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Missing platform name' }) : { error: 'Missing platform name' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Missing platform name') : 'Missing platform name');
                 return;
             }
             const hasAuthCodeInCallbackUri = req.query.callbackUri.includes('code=');
@@ -761,11 +770,7 @@ function createCoreRouter() {
                 platform: platformName,
                 hostname,
                 tokenUrl,
-                callbackUri: req.query.callbackUri,
-                apiUrl: req.query.apiUrl,
-                username: req.query.username,
-                query: req.query,
-                proxyId: req.query.proxyId
+                query: req.query
             });
             if (userInfo) {
                 const jwtToken = jwt.generateJwt({
@@ -817,12 +822,12 @@ function createCoreRouter() {
             const additionalInfo = req.body.additionalInfo;
             if (!platform) {
                 tracer?.trace('apiKeyLogin:missingPlatform', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Missing platform name' }) : { error: 'Missing platform name' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Missing platform name') : 'Missing platform name');
                 return;
             }
             if (!apiKey) {
                 tracer?.trace('apiKeyLogin:missingApiKey', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Missing api key' }) : { error: 'Missing api key' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Missing api key') : 'Missing api key');
                 return;
             }
             const { userInfo, returnMessage } = await authCore.onApiKeyLogin({ platform, hostname, apiKey, proxyId, additionalInfo });
@@ -875,17 +880,17 @@ function createCoreRouter() {
                 const userToLogout = await UserModel.findByPk(unAuthData?.id);
                 if (!userToLogout) {
                     tracer?.trace('unAuthorize:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
                 const platformModule = connectorRegistry.getConnector(unAuthData?.platform ?? 'Unknown');
                 const { returnMessage } = await platformModule.unAuthorize({ user: userToLogout });
-                res.status(200).send(tracer ? tracer.wrapResponse({ returnMessage }) : { returnMessage });
+                res.status(200).send(tracer ? tracer.wrapResponse(returnMessage) : returnMessage);
                 success = true;
             }
             else {
                 tracer?.trace('unAuthorize:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -941,12 +946,20 @@ function createCoreRouter() {
                 tracer?.trace('findContact:jwtDecoded', { decodedToken });
                 if (!decodedToken) {
                     tracer?.trace('findContact:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
                 platformName = platform;
-                const { successful, returnMessage, contact, extraDataTracking } = await contactCore.findContact({ platform, userId, phoneNumber: req.query.phoneNumber.replace(' ', '+'), overridingFormat: req.query.overridingFormat, isExtension: req.query?.isExtension ?? false, tracer });
+                const { successful, returnMessage, contact, extraDataTracking } = await contactCore.findContact({
+                    platform,
+                    userId,
+                    phoneNumber: req.query.phoneNumber.replace(' ', '+'),
+                    overridingFormat: req.query.overridingFormat,
+                    isExtension: req.query?.isExtension ?? false,
+                    tracer,
+                    isForceRefreshAccountData: req.query?.isForceRefreshAccountData === 'true'
+                });
                 tracer?.trace('findContact:result', { successful, returnMessage, contact });
                 res.status(200).send(tracer ? tracer.wrapResponse({ successful, returnMessage, contact }) : { successful, returnMessage, contact });
                 if (successful) {
@@ -960,7 +973,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('findContact:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -1004,7 +1017,7 @@ function createCoreRouter() {
                 const decodedToken = jwt.decodeJwt(jwtToken);
                 if (!decodedToken) {
                     tracer?.trace('createContact:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
@@ -1018,7 +1031,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('createContact:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -1061,7 +1074,7 @@ function createCoreRouter() {
                 const decodedToken = jwt.decodeJwt(jwtToken);
                 if (!decodedToken) {
                     tracer?.trace('saveNoteCache:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
@@ -1104,7 +1117,7 @@ function createCoreRouter() {
                 const decodedToken = jwt.decodeJwt(jwtToken);
                 if (!decodedToken) {
                     tracer?.trace('getCallLog:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
@@ -1119,7 +1132,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('getCallLog:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -1162,7 +1175,7 @@ function createCoreRouter() {
                 const decodedToken = jwt.decodeJwt(jwtToken);
                 if (!decodedToken) {
                     tracer?.trace('createCallLog:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
@@ -1176,7 +1189,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('createCallLog:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -1219,7 +1232,7 @@ function createCoreRouter() {
                 const decodedToken = jwt.decodeJwt(jwtToken);
                 if (!decodedToken) {
                     tracer?.trace('updateCallLog:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
@@ -1233,7 +1246,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('updateCallLog:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -1277,7 +1290,7 @@ function createCoreRouter() {
                 platformName = platform;
                 if (!userId) {
                     tracer?.trace('upsertCallDisposition:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { successful, returnMessage, extraDataTracking } = await dispositionCore.upsertCallDisposition({
@@ -1295,7 +1308,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('upsertCallDisposition:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -1339,7 +1352,7 @@ function createCoreRouter() {
                 const decodedToken = jwt.decodeJwt(jwtToken);
                 if (!decodedToken) {
                     tracer?.trace('createMessageLog:invalidToken', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                     return;
                 }
                 const { id: userId, platform } = decodedToken;
@@ -1353,7 +1366,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('createMessageLog:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
         }
@@ -1395,7 +1408,7 @@ function createCoreRouter() {
             const jwtToken = req.query.jwtToken;
             if (!jwtToken) {
                 tracer?.trace('scheduleCallDown:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 return;
             }
             const { id } = await calldown.schedule({ jwtToken, rcAccessToken: req.query.rcAccessToken, body: req.body });
@@ -1438,7 +1451,7 @@ function createCoreRouter() {
             const jwtToken = req.query.jwtToken;
             if (!jwtToken) {
                 tracer?.trace('getCallDownList:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 return;
             }
             const { items } = await calldown.list({ jwtToken, status: req.query.status });
@@ -1480,13 +1493,13 @@ function createCoreRouter() {
             const id = req.query.id;
             if (!jwtToken) {
                 tracer?.trace('deleteCallDownItem:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 return;
             }
             const rid = req.params.id || id;
             if (!rid) {
                 tracer?.trace('deleteCallDownItem:missingId', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Missing id' }) : { error: 'Missing id' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Missing id') : 'Missing id');
                 return;
             }
             await calldown.remove({ jwtToken, id: rid });
@@ -1527,13 +1540,13 @@ function createCoreRouter() {
             const jwtToken = req.query.jwtToken;
             if (!jwtToken) {
                 tracer?.trace('markCallDownCalled:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 return;
             }
             const id = req.params.id || req.body?.id;
             if (!id) {
                 tracer?.trace('markCallDownCalled:missingId', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Missing id' }) : { error: 'Missing id' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Missing id') : 'Missing id');
                 return;
             }
             await calldown.update({ jwtToken, id, updateData: req.body });
@@ -1582,7 +1595,7 @@ function createCoreRouter() {
             }
             else {
                 tracer?.trace('contactSearchByName:noToken', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Please go to Settings and authorize CRM platform' }) : { error: 'Please go to Settings and authorize CRM platform' });
+                res.status(400).send(tracer ? tracer.wrapResponse('Please go to Settings and authorize CRM platform') : 'Please go to Settings and authorize CRM platform');
                 success = false;
             }
 
@@ -1625,7 +1638,7 @@ function createCoreRouter() {
                 const user = await UserModel.findByPk(unAuthData?.id);
                 if (!user) {
                     tracer?.trace('getAdminReport:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
                 const report = await adminCore.getAdminReport({ rcAccountId: user.rcAccountId, timezone: req.query.timezone, timeFrom: req.query.timeFrom, timeTo: req.query.timeTo, groupBy: req.query.groupBy });
@@ -1634,7 +1647,7 @@ function createCoreRouter() {
                 return;
             }
             tracer?.trace('getAdminReport:invalidRequest', {});
-            res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Invalid request' }) : { error: 'Invalid request' });
+            res.status(400).send(tracer ? tracer.wrapResponse('Invalid request') : 'Invalid request');
             success = false;
         }
         catch (e) {
@@ -1671,7 +1684,7 @@ function createCoreRouter() {
                 const user = await UserModel.findByPk(unAuthData?.id);
                 if (!user) {
                     tracer?.trace('getUserReport:userNotFound', {});
-                    res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                    res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                     return;
                 }
                 const report = await adminCore.getUserReport({ rcAccountId: user.rcAccountId, rcExtensionId: req.query.rcExtensionId, timezone: req.query.timezone, timeFrom: req.query.timeFrom, timeTo: req.query.timeTo });
@@ -1679,7 +1692,7 @@ function createCoreRouter() {
                 return;
             }
             tracer?.trace('getUserReport:invalidRequest', {});
-            res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Invalid request' }) : { error: 'Invalid request' });
+            res.status(400).send(tracer ? tracer.wrapResponse('Invalid request') : 'Invalid request');
             success = false;
         }
         catch (e) {
@@ -1712,7 +1725,7 @@ function createCoreRouter() {
             const user = await UserModel.findByPk(unAuthData?.id);
             if (!user) {
                 tracer?.trace('onRingcentralOAuthCallback:userNotFound', {});
-                res.status(400).send(tracer ? tracer.wrapResponse({ error: 'User not found' }) : { error: 'User not found' });
+                res.status(400).send(tracer ? tracer.wrapResponse('User not found') : 'User not found');
                 return;
             }
             await authCore.onRingcentralOAuthCallback({ code, rcAccountId: user.rcAccountId });
@@ -1720,7 +1733,7 @@ function createCoreRouter() {
             return;
         }
         tracer?.trace('onRingcentralOAuthCallback:invalidRequest', {});
-        res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Invalid request' }) : { error: 'Invalid request' });
+        res.status(400).send(tracer ? tracer.wrapResponse('Invalid request') : 'Invalid request');
     });
     router.get('/debug/report/url', async function (req, res) {
         const requestStartTime = new Date().getTime();
@@ -1738,7 +1751,7 @@ function createCoreRouter() {
         }
         else {
             tracer?.trace('getErrorLogReportURL:invalidRequest', {});
-            res.status(400).send(tracer ? tracer.wrapResponse({ error: 'Invalid request' }) : { error: 'Invalid request' });
+            res.status(400).send(tracer ? tracer.wrapResponse('Invalid request') : 'Invalid request');
             success = false;
         }
         const requestEndTime = new Date().getTime();
@@ -1817,6 +1830,15 @@ function createCoreRouter() {
 function createCoreMiddleware() {
     return [
         bodyParser.json(),
+        bodyParser.xml({
+            limit: '50mb',
+            xmlParseOptions: {
+                explicitArray: false,
+                normalize: true,
+                normalizeTags: false,
+                trim: true
+            }
+        }),
         cors({
             methods: ['GET', 'POST', 'PATCH', 'PUT', 'DELETE']
         })