@alicloud/dyvmsapi20170525 4.3.0 → 4.4.0

package/src/models/CloudMonitorTaskResponseBody.ts

@@ -0,0 +1,920 @@
+// This file is auto-generated, don't edit it
+import * as $dara from '@darabonba/typescript';
+
+
+export class CloudMonitorTaskResponseBodyDataAgentInfo extends $dara.Model {
+  /**
+   * @remarks
+   * 可用座席数
+   * 
+   * @example
+   * 2
+   */
+  availableCount?: number;
+  /**
+   * @remarks
+   * 通话中的座席数
+   * 
+   * @example
+   * 6
+   */
+  bridgeCount?: number;
+  /**
+   * @remarks
+   * 当前在线座席数
+   * 
+   * @example
+   * 2
+   */
+  onlineCount?: number;
+  /**
+   * @remarks
+   * 响铃中的座席数
+   * 
+   * @example
+   * 4
+   */
+  ringingCount?: number;
+  /**
+   * @remarks
+   * 座席总数
+   * 
+   * @example
+   * 2
+   */
+  totalCount?: number;
+  /**
+   * @remarks
+   * 整理中的座席数
+   * 
+   * @example
+   * 4
+   */
+  wrapupCount?: number;
+  static names(): { [key: string]: string } {
+    return {
+      availableCount: 'AvailableCount',
+      bridgeCount: 'BridgeCount',
+      onlineCount: 'OnlineCount',
+      ringingCount: 'RingingCount',
+      totalCount: 'TotalCount',
+      wrapupCount: 'WrapupCount',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      availableCount: 'number',
+      bridgeCount: 'number',
+      onlineCount: 'number',
+      ringingCount: 'number',
+      totalCount: 'number',
+      wrapupCount: 'number',
+    };
+  }
+
+  validate() {
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyDataAgentStatisticList extends $dara.Model {
+  /**
+   * @remarks
+   * 座席平均进线时长,空闲时长/呼叫数
+   * 
+   * @example
+   * 0
+   */
+  agentAvgIdleTime?: number;
+  /**
+   * @remarks
+   * 座席当前状态:  stateIdle(空闲)  statePause(置忙)  stateInuse(通话） stateCalling(呼叫中)  stateWrapup(整理)   为空代表该当前时间座席在该任务中没有相关状态，如：座席未被使用等
+   * 
+   * @example
+   * stateIdle
+   */
+  agentStatus?: string;
+  /**
+   * @remarks
+   * 座席平均通话时长，单位秒数
+   * 
+   * @example
+   * 116
+   */
+  avgBridgeTime?: string;
+  /**
+   * @remarks
+   * 接听数
+   * 
+   * @example
+   * 0
+   */
+  bridgeCount?: number;
+  /**
+   * @remarks
+   * 座席自动应答率=(座席接通时间-开始呼叫座席时间)<=2s的通话数/座席接通数
+   * 
+   * @example
+   * 0.0
+   */
+  bridgeIn2sRate?: number;
+  /**
+   * @remarks
+   * 任务级别，座席单日接听上限，-1代表未配置接听上限
+   * 
+   * @example
+   * -1
+   */
+  callLimit?: number;
+  /**
+   * @remarks
+   * 呼叫数
+   * 
+   * @example
+   * 0
+   */
+  calledCount?: number;
+  /**
+   * @remarks
+   * 座席工号
+   * 
+   * @example
+   * 1111
+   */
+  cno?: string;
+  /**
+   * @remarks
+   * 企业级别 座席单日接听上限，-1代表未配置接听上限
+   * 
+   * @example
+   * -1
+   */
+  enterpriseCallLimit?: number;
+  /**
+   * @remarks
+   * 企业级别 座席今日已接听数
+   * 
+   * @example
+   * 3
+   */
+  enterpriseTodayAnsweredCount?: number;
+  /**
+   * @remarks
+   * 座席名称
+   * 
+   * @example
+   * name2
+   */
+  name?: string;
+  /**
+   * @remarks
+   * 座席未接听数
+   * 
+   * @example
+   * 0
+   */
+  noBridgeCount?: number;
+  /**
+   * @remarks
+   * 任务级别 座席今日已接听数
+   * 
+   * @example
+   * 3
+   */
+  todayAnsweredCount?: number;
+  static names(): { [key: string]: string } {
+    return {
+      agentAvgIdleTime: 'AgentAvgIdleTime',
+      agentStatus: 'AgentStatus',
+      avgBridgeTime: 'AvgBridgeTime',
+      bridgeCount: 'BridgeCount',
+      bridgeIn2sRate: 'BridgeIn2sRate',
+      callLimit: 'CallLimit',
+      calledCount: 'CalledCount',
+      cno: 'Cno',
+      enterpriseCallLimit: 'EnterpriseCallLimit',
+      enterpriseTodayAnsweredCount: 'EnterpriseTodayAnsweredCount',
+      name: 'Name',
+      noBridgeCount: 'NoBridgeCount',
+      todayAnsweredCount: 'TodayAnsweredCount',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      agentAvgIdleTime: 'number',
+      agentStatus: 'string',
+      avgBridgeTime: 'string',
+      bridgeCount: 'number',
+      bridgeIn2sRate: 'number',
+      callLimit: 'number',
+      calledCount: 'number',
+      cno: 'string',
+      enterpriseCallLimit: 'number',
+      enterpriseTodayAnsweredCount: 'number',
+      name: 'string',
+      noBridgeCount: 'number',
+      todayAnsweredCount: 'number',
+    };
+  }
+
+  validate() {
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyDataChannelInfo extends $dara.Model {
+  /**
+   * @remarks
+   * 客户接通个数
+   * 
+   * @example
+   * 0
+   */
+  answerCount?: number;
+  /**
+   * @remarks
+   * 桥接个数
+   * 
+   * @example
+   * 0
+   */
+  bridgedCount?: number;
+  /**
+   * @remarks
+   * 任务当前通道数
+   * 
+   * @example
+   * 0
+   */
+  channelCount?: number;
+  /**
+   * @remarks
+   * 企业预测外呼通道数
+   * 
+   * @example
+   * 2
+   */
+  enterpriseChannelCount?: number;
+  /**
+   * @remarks
+   * 溢出到ivr数
+   * 
+   * @example
+   * 0
+   */
+  ivrCount?: number;
+  /**
+   * @remarks
+   * 等待转座席的个数
+   * 
+   * @example
+   * 0
+   */
+  waitAgentCount?: number;
+  /**
+   * @remarks
+   * 等待客户接听的个数
+   * 
+   * @example
+   * 0
+   */
+  waitAnswerCount?: number;
+  static names(): { [key: string]: string } {
+    return {
+      answerCount: 'AnswerCount',
+      bridgedCount: 'BridgedCount',
+      channelCount: 'ChannelCount',
+      enterpriseChannelCount: 'EnterpriseChannelCount',
+      ivrCount: 'IvrCount',
+      waitAgentCount: 'WaitAgentCount',
+      waitAnswerCount: 'WaitAnswerCount',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      answerCount: 'number',
+      bridgedCount: 'number',
+      channelCount: 'number',
+      enterpriseChannelCount: 'number',
+      ivrCount: 'number',
+      waitAgentCount: 'number',
+      waitAnswerCount: 'number',
+    };
+  }
+
+  validate() {
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyDataRemovedAgentStatisticList extends $dara.Model {
+  /**
+   * @remarks
+   * 座席平均进线时长,空闲时长/呼叫数
+   * 
+   * @example
+   * 13
+   */
+  agentAvgIdleTime?: number;
+  /**
+   * @remarks
+   * 座席当前状态:  stateIdle(空闲)  statePause(置忙)  stateInuse(通话） stateCalling(呼叫中)  stateWrapup(整理)   为空代表该当前时间座席在该任务中没有相关状态，如：座席未被使用等
+   * 
+   * @example
+   * stateIdle
+   */
+  agentStatus?: string;
+  /**
+   * @remarks
+   * 座席平均通话时长，单位秒数
+   * 
+   * @example
+   * 39
+   */
+  avgBridgeTime?: string;
+  /**
+   * @remarks
+   * 接听数
+   * 
+   * @example
+   * 3
+   */
+  bridgeCount?: number;
+  /**
+   * @remarks
+   * 座席自动应答率=(座席接通时间-开始呼叫座席时间)<=2s的通话数/座席接通数
+   * 
+   * @example
+   * 3.55
+   */
+  bridgeIn2sRate?: number;
+  /**
+   * @remarks
+   * 任务级别，座席单日接听上限，-1代表未配置接听上限
+   * 
+   * @example
+   * -1
+   */
+  callLimit?: number;
+  /**
+   * @remarks
+   * 呼叫数
+   * 
+   * @example
+   * 5
+   */
+  calledCount?: number;
+  /**
+   * @remarks
+   * 座席工号
+   * 
+   * @example
+   * 1111
+   */
+  cno?: string;
+  /**
+   * @remarks
+   * 企业级别 座席单日接听上限，-1代表未配置接听上限
+   * 
+   * @example
+   * -1
+   */
+  enterpriseCallLimit?: number;
+  /**
+   * @remarks
+   * 企业级别 座席今日已接听数
+   * 
+   * @example
+   * 3
+   */
+  enterpriseTodayAnsweredCount?: number;
+  /**
+   * @remarks
+   * 座席名称
+   * 
+   * @example
+   * name
+   */
+  name?: string;
+  /**
+   * @remarks
+   * 座席未接听数
+   * 
+   * @example
+   * 3
+   */
+  noBridgeCount?: number;
+  /**
+   * @remarks
+   * 任务级别 座席今日已接听数
+   * 
+   * @example
+   * 3
+   */
+  todayAnsweredCount?: number;
+  static names(): { [key: string]: string } {
+    return {
+      agentAvgIdleTime: 'AgentAvgIdleTime',
+      agentStatus: 'AgentStatus',
+      avgBridgeTime: 'AvgBridgeTime',
+      bridgeCount: 'BridgeCount',
+      bridgeIn2sRate: 'BridgeIn2sRate',
+      callLimit: 'CallLimit',
+      calledCount: 'CalledCount',
+      cno: 'Cno',
+      enterpriseCallLimit: 'EnterpriseCallLimit',
+      enterpriseTodayAnsweredCount: 'EnterpriseTodayAnsweredCount',
+      name: 'Name',
+      noBridgeCount: 'NoBridgeCount',
+      todayAnsweredCount: 'TodayAnsweredCount',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      agentAvgIdleTime: 'number',
+      agentStatus: 'string',
+      avgBridgeTime: 'string',
+      bridgeCount: 'number',
+      bridgeIn2sRate: 'number',
+      callLimit: 'number',
+      calledCount: 'number',
+      cno: 'string',
+      enterpriseCallLimit: 'number',
+      enterpriseTodayAnsweredCount: 'number',
+      name: 'string',
+      noBridgeCount: 'number',
+      todayAnsweredCount: 'number',
+    };
+  }
+
+  validate() {
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyDataStatisticCtiLinkTaskProperty extends $dara.Model {
+  /**
+   * @remarks
+   * 外呼任务Id
+   * 
+   * @example
+   * 12314
+   */
+  id?: number;
+  /**
+   * @remarks
+   * 任务名称
+   * 
+   * @example
+   * testTask
+   */
+  name?: string;
+  /**
+   * @remarks
+   * 任务结束时间
+   * 
+   * @example
+   * 2026-04-20 11:00:00
+   */
+  overTime?: string;
+  /**
+   * @remarks
+   * 任务开始时间
+   * 
+   * @example
+   * 2026-04-20 10:00:00
+   */
+  startTime?: string;
+  /**
+   * @remarks
+   * 任务状态，0.初始 1.运行中 2.暂停 3.结束
+   * 
+   * @example
+   * 2
+   */
+  status?: number;
+  /**
+   * @remarks
+   * 任务状态描述
+   * 
+   * @example
+   * 示例值
+   */
+  statusDescription?: string;
+  static names(): { [key: string]: string } {
+    return {
+      id: 'Id',
+      name: 'Name',
+      overTime: 'OverTime',
+      startTime: 'StartTime',
+      status: 'Status',
+      statusDescription: 'StatusDescription',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      id: 'number',
+      name: 'string',
+      overTime: 'string',
+      startTime: 'string',
+      status: 'number',
+      statusDescription: 'string',
+    };
+  }
+
+  validate() {
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyDataStatistic extends $dara.Model {
+  /**
+   * @remarks
+   * 座席数量
+   * 
+   * @example
+   * 2
+   */
+  agentCount?: number;
+  /**
+   * @remarks
+   * 应答数量
+   * 
+   * @example
+   * 3
+   */
+  answerCount?: number;
+  /**
+   * @remarks
+   * 呼叫坐席数
+   * 
+   * @example
+   * 3
+   */
+  callAgentCount?: number;
+  /**
+   * @remarks
+   * 已呼叫数量
+   * 
+   * @example
+   * 4
+   */
+  calledCount?: number;
+  /**
+   * @remarks
+   * 任务属性
+   */
+  ctiLinkTaskProperty?: CloudMonitorTaskResponseBodyDataStatisticCtiLinkTaskProperty;
+  /**
+   * @remarks
+   * 未呼叫数量
+   * 
+   * @example
+   * 1
+   */
+  uncalledCount?: number;
+  static names(): { [key: string]: string } {
+    return {
+      agentCount: 'AgentCount',
+      answerCount: 'AnswerCount',
+      callAgentCount: 'CallAgentCount',
+      calledCount: 'CalledCount',
+      ctiLinkTaskProperty: 'CtiLinkTaskProperty',
+      uncalledCount: 'UncalledCount',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      agentCount: 'number',
+      answerCount: 'number',
+      callAgentCount: 'number',
+      calledCount: 'number',
+      ctiLinkTaskProperty: CloudMonitorTaskResponseBodyDataStatisticCtiLinkTaskProperty,
+      uncalledCount: 'number',
+    };
+  }
+
+  validate() {
+    if(this.ctiLinkTaskProperty && typeof (this.ctiLinkTaskProperty as any).validate === 'function') {
+      (this.ctiLinkTaskProperty as any).validate();
+    }
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyDataTodayStatisticCtiLinkTaskProperty extends $dara.Model {
+  /**
+   * @remarks
+   * 外呼任务Id
+   * 
+   * @example
+   * 12314
+   */
+  id?: number;
+  /**
+   * @remarks
+   * 任务名称
+   * 
+   * @example
+   * testTask
+   */
+  name?: string;
+  /**
+   * @remarks
+   * 任务结束时间
+   * 
+   * @example
+   * 2026-04-20 11:00:00
+   */
+  overTime?: string;
+  /**
+   * @remarks
+   * 任务开始时间
+   * 
+   * @example
+   * 2026-04-20 10:00:00
+   */
+  startTime?: string;
+  /**
+   * @remarks
+   * 任务状态，0.初始 1.运行中 2.暂停 3.结束
+   * 
+   * @example
+   * 2
+   */
+  status?: string;
+  /**
+   * @remarks
+   * 任务状态描述
+   * 
+   * @example
+   * 示例值示例值
+   */
+  statusDescription?: string;
+  static names(): { [key: string]: string } {
+    return {
+      id: 'Id',
+      name: 'Name',
+      overTime: 'OverTime',
+      startTime: 'StartTime',
+      status: 'Status',
+      statusDescription: 'StatusDescription',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      id: 'number',
+      name: 'string',
+      overTime: 'string',
+      startTime: 'string',
+      status: 'string',
+      statusDescription: 'string',
+    };
+  }
+
+  validate() {
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyDataTodayStatistic extends $dara.Model {
+  /**
+   * @remarks
+   * 座席数量
+   * 
+   * @example
+   * 3
+   */
+  agentCount?: number;
+  /**
+   * @remarks
+   * 应答数量
+   * 
+   * @example
+   * 3
+   */
+  answerCount?: number;
+  /**
+   * @remarks
+   * 呼叫坐席数
+   * 
+   * @example
+   * 3
+   */
+  callAgentCount?: number;
+  /**
+   * @remarks
+   * 已呼叫数量
+   * 
+   * @example
+   * 3
+   */
+  calledCount?: number;
+  ctiLinkTaskProperty?: CloudMonitorTaskResponseBodyDataTodayStatisticCtiLinkTaskProperty;
+  /**
+   * @remarks
+   * 未呼叫数量
+   * 
+   * @example
+   * 0
+   */
+  uncalledCount?: number;
+  static names(): { [key: string]: string } {
+    return {
+      agentCount: 'AgentCount',
+      answerCount: 'AnswerCount',
+      callAgentCount: 'CallAgentCount',
+      calledCount: 'CalledCount',
+      ctiLinkTaskProperty: 'CtiLinkTaskProperty',
+      uncalledCount: 'UncalledCount',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      agentCount: 'number',
+      answerCount: 'number',
+      callAgentCount: 'number',
+      calledCount: 'number',
+      ctiLinkTaskProperty: CloudMonitorTaskResponseBodyDataTodayStatisticCtiLinkTaskProperty,
+      uncalledCount: 'number',
+    };
+  }
+
+  validate() {
+    if(this.ctiLinkTaskProperty && typeof (this.ctiLinkTaskProperty as any).validate === 'function') {
+      (this.ctiLinkTaskProperty as any).validate();
+    }
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBodyData extends $dara.Model {
+  /**
+   * @remarks
+   * 座席状态统计
+   */
+  agentInfo?: CloudMonitorTaskResponseBodyDataAgentInfo;
+  /**
+   * @remarks
+   * 座席统计详情
+   */
+  agentStatisticList?: CloudMonitorTaskResponseBodyDataAgentStatisticList[];
+  /**
+   * @remarks
+   * 通道监控信息
+   */
+  channelInfo?: CloudMonitorTaskResponseBodyDataChannelInfo;
+  /**
+   * @remarks
+   * 已移除座席统计详情，仅当 `includeRemovedAgents=1` 时返回
+   */
+  removedAgentStatisticList?: CloudMonitorTaskResponseBodyDataRemovedAgentStatisticList[];
+  /**
+   * @remarks
+   * 任务监控信息
+   */
+  statistic?: CloudMonitorTaskResponseBodyDataStatistic;
+  /**
+   * @remarks
+   * 当日任务监控信息
+   */
+  todayStatistic?: CloudMonitorTaskResponseBodyDataTodayStatistic;
+  static names(): { [key: string]: string } {
+    return {
+      agentInfo: 'AgentInfo',
+      agentStatisticList: 'AgentStatisticList',
+      channelInfo: 'ChannelInfo',
+      removedAgentStatisticList: 'RemovedAgentStatisticList',
+      statistic: 'Statistic',
+      todayStatistic: 'TodayStatistic',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      agentInfo: CloudMonitorTaskResponseBodyDataAgentInfo,
+      agentStatisticList: { 'type': 'array', 'itemType': CloudMonitorTaskResponseBodyDataAgentStatisticList },
+      channelInfo: CloudMonitorTaskResponseBodyDataChannelInfo,
+      removedAgentStatisticList: { 'type': 'array', 'itemType': CloudMonitorTaskResponseBodyDataRemovedAgentStatisticList },
+      statistic: CloudMonitorTaskResponseBodyDataStatistic,
+      todayStatistic: CloudMonitorTaskResponseBodyDataTodayStatistic,
+    };
+  }
+
+  validate() {
+    if(this.agentInfo && typeof (this.agentInfo as any).validate === 'function') {
+      (this.agentInfo as any).validate();
+    }
+    if(Array.isArray(this.agentStatisticList)) {
+      $dara.Model.validateArray(this.agentStatisticList);
+    }
+    if(this.channelInfo && typeof (this.channelInfo as any).validate === 'function') {
+      (this.channelInfo as any).validate();
+    }
+    if(Array.isArray(this.removedAgentStatisticList)) {
+      $dara.Model.validateArray(this.removedAgentStatisticList);
+    }
+    if(this.statistic && typeof (this.statistic as any).validate === 'function') {
+      (this.statistic as any).validate();
+    }
+    if(this.todayStatistic && typeof (this.todayStatistic as any).validate === 'function') {
+      (this.todayStatistic as any).validate();
+    }
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class CloudMonitorTaskResponseBody extends $dara.Model {
+  accessDeniedDetail?: string;
+  /**
+   * @example
+   * OK
+   */
+  code?: string;
+  data?: CloudMonitorTaskResponseBodyData;
+  /**
+   * @example
+   * OK
+   */
+  message?: string;
+  /**
+   * @example
+   * 7BF47617-7851-48F7-A3A1-2021342A78E2
+   */
+  requestId?: string;
+  static names(): { [key: string]: string } {
+    return {
+      accessDeniedDetail: 'AccessDeniedDetail',
+      code: 'Code',
+      data: 'Data',
+      message: 'Message',
+      requestId: 'RequestId',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      accessDeniedDetail: 'string',
+      code: 'string',
+      data: CloudMonitorTaskResponseBodyData,
+      message: 'string',
+      requestId: 'string',
+    };
+  }
+
+  validate() {
+    if(this.data && typeof (this.data as any).validate === 'function') {
+      (this.data as any).validate();
+    }
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+