@adminide-stack/yantra-help-browser 12.0.16-alpha.6 → 12.0.16

package/lib/content/subscription-billing/payment-methods.md

@@ -1,67 +0,0 @@
-# Payment Methods
-
-Supported payment methods and how to update them.
-
-## Supported Payment Methods
-
-### Credit Cards
-- **Visa**: All Visa credit cards
-- **MasterCard**: All MasterCard credit cards
-- **American Express**: American Express cards
-- **Discover**: Discover credit cards
-
-### Debit Cards
-- **Visa Debit**: Visa debit cards
-- **MasterCard Debit**: MasterCard debit cards
-- **Bank Cards**: Major bank debit cards
-
-### Digital Wallets
-- **PayPal**: PayPal account payments
-- **Apple Pay**: Apple Pay integration
-- **Google Pay**: Google Pay integration
-- **Stripe**: Stripe payment processing
-
-## Adding Payment Methods
-
-### Credit Card Setup
-1. Go to Account Settings
-2. Click "Payment Methods"
-3. Select "Add Credit Card"
-4. Enter card details
-5. Verify billing address
-6. Save payment method
-
-### PayPal Setup
-1. Access Payment Methods
-2. Choose "Add PayPal"
-3. Connect PayPal account
-4. Verify PayPal details
-5. Set as primary method
-
-## Managing Payment Methods
-
-### Updating Information
-- **Card Updates**: Update card information
-- **Address Changes**: Modify billing address
-- **Expiration Dates**: Update expired cards
-- **Primary Method**: Set default payment method
-
-### Security Features
-- **Encryption**: Secure payment processing
-- **PCI Compliance**: Industry-standard security
-- **Fraud Protection**: Advanced fraud detection
-- **Secure Storage**: Encrypted payment data
-
-## Payment Issues
-
-### Common Problems
-- **Declined Payments**: Resolve declined cards
-- **Expired Cards**: Update expired payment methods
-- **Insufficient Funds**: Handle insufficient funds
-- **Bank Blocks**: Resolve bank payment blocks
-
-### Troubleshooting
-- **Contact Bank**: Verify with your bank
-- **Update Information**: Correct payment details
-- **Try Different Method**: Use alternative payment
-- **Contact Support**: Get payment assistance

package/lib/content/subscription-billing/promotional-offers.md

@@ -1,61 +0,0 @@
-# Promotional Offers
-
-Current promotions, discounts, and special offers.
-
-## Current Promotions
-
-### New User Offers
-- **First Month Free**: Free trial for new users
-- **Student Discount**: 50% off for verified students
-- **Annual Discount**: 2 months free on annual plans
-- **Referral Bonus**: Credits for referring friends
-
-### Seasonal Promotions
-- **Black Friday**: Special holiday pricing
-- **Back to School**: Student-focused offers
-- **New Year**: Resolution-based promotions
-- **Summer Special**: Summer discount campaigns
-
-## Discount Types
-
-### Percentage Discounts
-- **Student Discount**: 50% off all plans
-- **Nonprofit Discount**: 30% off for nonprofits
-- **Educational Discount**: 40% off for institutions
-- **Volume Discount**: Bulk pricing for teams
-
-### Fixed Discounts
-- **Annual Savings**: $40 off Pro, $80 off Max
-- **Referral Credits**: $10 credit per referral
-- **Loyalty Rewards**: Credits for long-term users
-- **Upgrade Bonuses**: Credits for plan upgrades
-
-## How to Apply Discounts
-
-### Student Discount
-1. Verify student status
-2. Upload student ID or email
-3. Apply discount code
-4. Confirm verification
-5. Enjoy discounted pricing
-
-### Referral Program
-1. Share referral link
-2. Friend signs up
-3. Both receive credits
-4. Credits apply automatically
-5. Track referral earnings
-
-## Promotional Terms
-
-### Eligibility Requirements
-- **New Users**: First-time subscribers
-- **Student Verification**: Valid student status
-- **Geographic Restrictions**: Available regions
-- **Time Limits**: Promotion expiration dates
-
-### Terms and Conditions
-- **One Per Customer**: Limit one discount per account
-- **Non-transferable**: Cannot be shared or sold
-- **Expiration**: Discount codes expire
-- **Combination**: Cannot combine with other offers

package/lib/content/subscription-billing/refund-policy.md

@@ -1,75 +0,0 @@
-# Refund Policy
-
-Understanding Yantra's refund and cancellation policies.
-
-## Refund Eligibility
-
-### Eligible Refunds
-- **New Subscriptions**: 7-day refund window
-- **Annual Plans**: Prorated refunds available
-- **Technical Issues**: Service-related refunds
-- **Duplicate Charges**: Full refunds for duplicates
-
-### Non-Eligible Refunds
-- **Usage-Based**: Refunds based on usage
-- **Policy Violations**: Account policy violations
-- **Fraudulent Claims**: False refund claims
-- **Expired Refunds**: Outside refund window
-
-## Refund Process
-
-### Request Process
-1. **Contact Support**: Reach out to billing support
-2. **Provide Details**: Explain refund reason
-3. **Submit Documentation**: Provide supporting documents
-4. **Review Process**: Support team reviews request
-5. **Processing**: Refund processed if approved
-
-### Required Information
-- **Account Details**: Account information
-- **Refund Reason**: Detailed reason for refund
-- **Supporting Documents**: Relevant documentation
-- **Payment Information**: Original payment details
-
-## Refund Timeline
-
-### Processing Times
-- **Approval Time**: 1-3 business days
-- **Processing Time**: 3-5 business days
-- **Credit Card**: 5-10 business days
-- **PayPal**: 1-3 business days
-- **Bank Transfer**: 7-14 business days
-
-### Refund Methods
-- **Original Payment**: Refund to original payment method
-- **Alternative Methods**: Other refund methods available
-- **Account Credit**: Credit to Yantra account
-- **Check Refunds**: Physical check refunds
-
-## Refund Types
-
-### Full Refunds
-- **Service Issues**: Complete service failures
-- **Duplicate Charges**: Identical duplicate charges
-- **Fraudulent Charges**: Unauthorized charges
-- **Policy Violations**: Yantra policy violations
-
-### Prorated Refunds
-- **Annual Plans**: Unused portion refunds
-- **Mid-Cycle Cancellation**: Partial period refunds
-- **Downgrades**: Difference refunds
-- **Service Reductions**: Reduced service refunds
-
-## Refund Support
-
-### Getting Help
-- **Refund Support**: Dedicated refund support team
-- **Billing Team**: Direct billing team access
-- **Escalation Process**: Senior team escalation
-- **External Resources**: Third-party assistance
-
-### Documentation
-- **Refund Policy**: Complete refund policy
-- **Terms of Service**: Service terms and conditions
-- **Billing Terms**: Billing terms and conditions
-- **Legal Resources**: Legal documentation

package/lib/content/subscription-billing/student-discounts.md

@@ -1,74 +0,0 @@
-# Student Discounts
-
-Special pricing for students and educational institutions.
-
-## Student Pricing
-
-### Discounted Plans
-- **Pro Student**: $10/month (50% off)
-- **Max Student**: $20/month (50% off)
-- **Annual Pro**: $100/year (50% off)
-- **Annual Max**: $200/year (50% off)
-
-### Educational Benefits
-- **Full Features**: Access to all plan features
-- **Academic Support**: Specialized academic support
-- **Research Tools**: Enhanced research capabilities
-- **Collaboration**: Team collaboration features
-
-## Eligibility Requirements
-
-### Student Verification
-- **Valid Student ID**: Current student identification
-- **Educational Email**: School email address
-- **Enrollment Proof**: Current enrollment verification
-- **Institution Verification**: Accredited institution
-
-### Eligible Institutions
-- **Universities**: Four-year universities
-- **Community Colleges**: Two-year colleges
-- **Graduate Schools**: Master's and PhD programs
-- **Professional Schools**: Medical, law, business schools
-
-## How to Apply
-
-### Verification Process
-1. Sign up with student email
-2. Upload student ID
-3. Verify enrollment status
-4. Confirm institution
-5. Activate student discount
-
-### Required Documents
-- **Student ID**: Clear photo of student ID
-- **Enrollment Letter**: Current enrollment proof
-- **Transcript**: Recent academic transcript
-- **Email Verification**: School email confirmation
-
-## Student Features
-
-### Academic Tools
-- **Research Organization**: Organize academic research
-- **Citation Management**: Proper academic citations
-- **Source Verification**: Verify academic sources
-- **Export Formats**: Academic paper formats
-
-### Study Support
-- **Note Integration**: Connect with note-taking apps
-- **Study Planning**: Organize study sessions
-- **Group Collaboration**: Work with study groups
-- **Progress Tracking**: Monitor research progress
-
-## Terms and Conditions
-
-### Student Requirements
-- **Active Enrollment**: Must be currently enrolled
-- **Annual Verification**: Reverify status yearly
-- **Academic Use**: Primarily for academic purposes
-- **No Commercial Use**: Cannot be used for business
-
-### Discount Limitations
-- **One Account**: One student discount per person
-- **Non-transferable**: Cannot be shared
-- **Expiration**: Discount expires upon graduation
-- **Renewal**: Must reapply annually

package/lib/content/subscription-billing/tax-information.md

@@ -1,59 +0,0 @@
-# Tax Information
-
-Tax-related information for billing and invoicing.
-
-## Tax Calculation
-
-### Tax Types
-- **Sales Tax**: Applicable sales taxes
-- **VAT**: Value Added Tax (EU)
-- **GST**: Goods and Services Tax
-- **Service Tax**: Service-specific taxes
-
-### Tax Rates
-- **Location-Based**: Tax rates by location
-- **Service-Based**: Different rates for different services
-- **Exemption Handling**: Tax exemption processing
-- **Rate Updates**: Automatic tax rate updates
-
-## Tax Compliance
-
-### Regional Compliance
-- **US Sales Tax**: US state sales tax compliance
-- **EU VAT**: European Union VAT compliance
-- **Canadian GST**: Canadian tax compliance
-- **Other Jurisdictions**: Additional tax jurisdictions
-
-### Business Compliance
-- **Business Registration**: Business tax registration
-- **Tax Exemptions**: Business tax exemptions
-- **Resale Certificates**: Resale certificate handling
-- **Tax Reporting**: Automated tax reporting
-
-## Tax Documentation
-
-### Tax Invoices
-- **Tax-Inclusive Pricing**: Prices include applicable taxes
-- **Tax Breakdown**: Detailed tax line items
-- **Tax Exemptions**: Exemption documentation
-- **Tax Certificates**: Tax exemption certificates
-
-### Tax Reports
-- **Monthly Reports**: Monthly tax summaries
-- **Quarterly Reports**: Quarterly tax reports
-- **Annual Reports**: Annual tax summaries
-- **Custom Reports**: Custom tax reporting
-
-## Tax Support
-
-### Tax Questions
-- **Tax Calculation**: How taxes are calculated
-- **Tax Exemptions**: How to apply exemptions
-- **Tax Documentation**: Required tax documents
-- **Tax Compliance**: Compliance requirements
-
-### Getting Help
-- **Tax Support**: Dedicated tax support
-- **Accounting Team**: Accounting team assistance
-- **Compliance Team**: Compliance team support
-- **External Resources**: Third-party tax resources

package/lib/content/technical-questions/ai-models-technical.md

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-# AI Models Technical
-
-Technical details about AI model integration.
-
-## Model Architecture
-
-### Model Types
-- **Large Language Models**: GPT-4, Claude, custom models
-- **Embedding Models**: Text embedding models
-- **Classification Models**: Content classification models
-- **Generation Models**: Text generation models
-
-### Model Integration
-- **API Integration**: RESTful API integration
-- **Model Routing**: Intelligent model selection
-- **Load Balancing**: Model load balancing
-- **Fallback Mechanisms**: Model fallback systems
-
-## Processing Pipeline
-
-### Query Processing
-- **Natural Language Understanding**: NLU processing
-- **Intent Classification**: Intent recognition
-- **Entity Extraction**: Named entity recognition
-- **Context Analysis**: Context understanding
-
-### Response Generation
-- **Content Generation**: AI content generation
-- **Source Integration**: Source citation integration
-- **Quality Control**: Response quality control
-- **Post-processing**: Response post-processing
-
-## Model Performance
-
-### Optimization
-- **Model Optimization**: Model performance optimization
-- **Inference Speed**: Fast inference processing
-- **Memory Management**: Efficient memory usage
-- **Batch Processing**: Batch processing capabilities
-
-### Monitoring
-- **Performance Metrics**: Model performance monitoring
-- **Quality Metrics**: Response quality metrics
-- **Usage Analytics**: Model usage analytics
-- **Error Tracking**: Error monitoring and tracking
-
-## Custom Models
-
-### Model Development
-- **Fine-tuning**: Model fine-tuning processes
-- **Custom Training**: Custom model training
-- **Domain Adaptation**: Domain-specific adaptation
-- **Model Evaluation**: Model evaluation metrics
-
-### Deployment
-- **Model Deployment**: Production model deployment
-- **Version Control**: Model version management
-- **A/B Testing**: Model A/B testing
-- **Rollback Procedures**: Model rollback procedures
-
-## Technical Specifications
-
-### Hardware Requirements
-- **GPU Requirements**: GPU specifications
-- **Memory Requirements**: Memory specifications
-- **Storage Requirements**: Storage specifications
-- **Network Requirements**: Network specifications
-
-### Software Requirements
-- **Framework Versions**: ML framework versions
-- **Dependencies**: Software dependencies
-- **Compatibility**: System compatibility
-- **Performance Tuning**: Performance optimization

package/lib/content/technical-questions/api-technical.md

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-# API Technical
-
-Technical details about API implementation.
-
-## API Architecture
-
-### RESTful Design
-- **REST Principles**: RESTful API design principles
-- **Resource-based URLs**: Resource-based URL structure
-- **HTTP Methods**: Proper HTTP method usage
-- **Status Codes**: Standard HTTP status codes
-
-### API Gateway
-- **Request Routing**: Intelligent request routing
-- **Rate Limiting**: API rate limiting
-- **Authentication**: API authentication
-- **Monitoring**: API monitoring and analytics
-
-## API Endpoints
-
-### Core Endpoints
-- **Search API**: Search functionality endpoints
-- **User API**: User management endpoints
-- **Content API**: Content management endpoints
-- **Analytics API**: Analytics endpoints
-
-### Advanced Endpoints
-- **Batch API**: Batch processing endpoints
-- **Webhook API**: Webhook endpoints
-- **Admin API**: Administrative endpoints
-- **Integration API**: Third-party integration endpoints
-
-## Authentication & Security
-
-### Authentication Methods
-- **API Keys**: API key authentication
-- **OAuth 2.0**: OAuth 2.0 authentication
-- **JWT Tokens**: JSON Web Token authentication
-- **Multi-factor**: Multi-factor authentication
-
-### Security Measures
-- **HTTPS**: Secure communication
-- **Rate Limiting**: Request rate limiting
-- **Input Validation**: Input validation and sanitization
-- **Audit Logging**: Comprehensive audit logging
-
-## API Performance
-
-### Optimization
-- **Response Caching**: API response caching
-- **Compression**: Response compression
-- **Pagination**: Efficient pagination
-- **Async Processing**: Asynchronous processing
-
-### Monitoring
-- **Performance Metrics**: API performance monitoring
-- **Error Tracking**: Error monitoring and tracking
-- **Usage Analytics**: API usage analytics
-- **Health Checks**: API health monitoring
-
-## SDK and Libraries
-
-### Official SDKs
-- **Python SDK**: Python development kit
-- **JavaScript SDK**: JavaScript development kit
-- **Node.js SDK**: Node.js development kit
-- **Go SDK**: Go development kit
-
-### Community Libraries
-- **Third-party Libraries**: Community-contributed libraries
-- **Language Support**: Additional language support
-- **Framework Integration**: Framework integrations
-- **Documentation**: Comprehensive documentation

package/lib/content/technical-questions/data-processing.md

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-# Data Processing
-
-How Yantra processes and analyzes data.
-
-## Data Pipeline
-
-### Data Ingestion
-- **Web Crawling**: Automated web content crawling
-- **API Integration**: Third-party API data ingestion
-- **User Input**: User-generated content processing
-- **File Uploads**: Document and file processing
-
-### Data Processing
-- **Content Extraction**: Text and content extraction
-- **Data Cleaning**: Data cleaning and normalization
-- **Data Enrichment**: Data enrichment and enhancement
-- **Data Validation**: Data quality validation
-
-## Processing Architecture
-
-### Stream Processing
-- **Real-time Processing**: Real-time data processing
-- **Event Streaming**: Event-driven processing
-- **Message Queues**: Asynchronous processing
-- **Batch Processing**: Batch data processing
-
-### Data Transformation
-- **ETL Processes**: Extract, transform, load
-- **Data Mapping**: Data field mapping
-- **Format Conversion**: Data format conversion
-- **Schema Evolution**: Schema management
-
-## Content Analysis
-
-### Text Processing
-- **Natural Language Processing**: NLP processing
-- **Sentiment Analysis**: Sentiment detection
-- **Topic Modeling**: Topic extraction
-- **Entity Recognition**: Named entity recognition
-
-### Content Classification
-- **Content Categorization**: Automatic categorization
-- **Quality Assessment**: Content quality scoring
-- **Relevance Scoring**: Relevance assessment
-- **Duplicate Detection**: Duplicate content detection
-
-## Data Storage
-
-### Storage Systems
-- **Primary Storage**: PostgreSQL database
-- **Search Storage**: Elasticsearch index
-- **Cache Storage**: Redis cache
-- **File Storage**: Object storage system
-
-### Data Management
-- **Data Lifecycle**: Data lifecycle management
-- **Data Retention**: Data retention policies
-- **Data Archival**: Data archival processes
-- **Data Deletion**: Secure data deletion
-
-## Performance Optimization
-
-### Processing Performance
-- **Parallel Processing**: Multi-threaded processing
-- **Distributed Processing**: Distributed computing
-- **Caching**: Intelligent caching strategies
-- **Optimization**: Performance optimization
-
-### Scalability
-- **Horizontal Scaling**: Scale-out architecture
-- **Load Distribution**: Load balancing
-- **Resource Management**: Resource optimization
-- **Auto-scaling**: Automatic scaling

package/lib/content/technical-questions/database-architecture.md

@@ -1,73 +0,0 @@
-# Database Architecture
-
-Technical details about data storage and retrieval.
-
-## Database Design
-
-### Primary Database
-- **PostgreSQL**: Primary relational database
-- **Schema Design**: Optimized database schema
-- **Indexing Strategy**: Comprehensive indexing
-- **Partitioning**: Database partitioning
-
-### Data Models
-- **User Data**: User account and profile data
-- **Content Data**: Search content and metadata
-- **Usage Data**: User interaction and analytics data
-- **System Data**: System configuration and logs
-
-## Storage Systems
-
-### Multi-tier Storage
-- **Hot Storage**: Frequently accessed data
-- **Warm Storage**: Moderately accessed data
-- **Cold Storage**: Archive and backup data
-- **Cache Layer**: High-speed cache storage
-
-### Data Distribution
-- **Sharding**: Horizontal data partitioning
-- **Replication**: Data replication for availability
-- **Backup**: Automated backup systems
-- **Recovery**: Disaster recovery procedures
-
-## Query Optimization
-
-### Performance Tuning
-- **Query Analysis**: Query performance analysis
-- **Index Optimization**: Database index optimization
-- **Execution Plans**: Query execution optimization
-- **Connection Pooling**: Database connection pooling
-
-### Caching Strategy
-- **Query Caching**: Database query caching
-- **Result Caching**: Application-level caching
-- **CDN Caching**: Content delivery network caching
-- **Distributed Caching**: Distributed cache systems
-
-## Data Management
-
-### Data Lifecycle
-- **Data Ingestion**: Data collection and ingestion
-- **Data Processing**: Data transformation and processing
-- **Data Storage**: Data storage and organization
-- **Data Archival**: Data archival and cleanup
-
-### Data Quality
-- **Data Validation**: Data quality validation
-- **Data Cleaning**: Data cleaning and normalization
-- **Data Monitoring**: Data quality monitoring
-- **Data Governance**: Data governance policies
-
-## Scalability
-
-### Horizontal Scaling
-- **Database Sharding**: Horizontal database scaling
-- **Read Replicas**: Read-only database replicas
-- **Load Distribution**: Database load distribution
-- **Auto-scaling**: Automatic database scaling
-
-### Performance Monitoring
-- **Database Metrics**: Database performance metrics
-- **Query Monitoring**: Query performance monitoring
-- **Resource Monitoring**: Database resource monitoring
-- **Alerting**: Database performance alerting