@adminide-stack/yantra-help-browser 12.0.16-alpha.27 → 12.0.16-alpha.28

package/lib/templates/content/student-hub/study-tools.md

@@ -1,67 +1,121 @@
 # Study Tools
 
-Yantra features that help with studying and learning.
+Yantra isn't just a search engine — it's a study companion. Use these tools to understand concepts, prepare for exams, and stay organized.
 
-## Study Organization
+---
 
-### Study Planning
+## Concept Explanation
 
-- **Study Schedules**: Create study schedules
-- **Topic Organization**: Organize study topics
-- **Progress Tracking**: Track study progress
-- **Goal Setting**: Set study goals
+### Simplify complex topics
 
-### Content Management
+Ask Yantra to explain anything at different levels of complexity:
 
-- **Study Materials**: Organize study materials
-- **Note Integration**: Integrate with note-taking apps
-- **Flashcard Support**: Create and use flashcards
-- **Quiz Generation**: Generate practice quizzes
+| Request                                                    | What you get                                       |
+| ---------------------------------------------------------- | -------------------------------------------------- |
+| "Explain quantum entanglement"                             | Standard explanation with technical terms          |
+| "Explain quantum entanglement like I'm 10"                 | Simplified analogy-based explanation               |
+| "Explain quantum entanglement for a physics undergraduate" | Detailed explanation with equations and references |
 
-## Learning Features
+### Step-by-step solutions
 
-### Interactive Learning
+For math, science, and engineering problems:
 
-- **Adaptive Learning**: Adapt to learning style
-- **Personalized Content**: Personalized study content
-- **Learning Analytics**: Track learning progress
-- **Skill Assessment**: Assess learning skills
+> "Solve the differential equation dy/dx = 3x² + 2x - 1 step by step"
 
-### Study Modes
+Yantra shows each step with explanations, so you learn the process, not just the answer.
 
-- **Focus Mode**: Distraction-free study mode
-- **Group Study**: Collaborative study features
-- **Self-paced Learning**: Self-paced study options
-- **Guided Learning**: Guided study paths
+---
 
-## Study Support
+## Study Aids
 
-### Academic Support
+### Flashcard generation
 
-- **Subject Expertise**: Access to subject experts
-- **Study Groups**: Join study groups
-- **Peer Learning**: Learn from peers
-- **Mentor Access**: Access to mentors
+1. Ask Yantra to create flashcards on any topic: "Create 20 flashcards about the causes of World War I."
+2. Review the generated flashcards in the response.
+3. Export in **Anki-compatible format** for spaced repetition study.
 
-### Study Resources
+### Practice questions
 
-- **Educational Content**: Access educational content
-- **Practice Materials**: Practice materials and exercises
-- **Assessment Tools**: Assessment and testing tools
-- **Progress Reports**: Detailed progress reports
+Ask Yantra to quiz you:
 
-## Study Optimization
+> "Give me 10 multiple-choice questions about cell biology for an intro biology exam"
 
-### Performance Tracking
+Yantra generates questions with answer choices. Ask for the answers when you're ready.
 
-- **Study Analytics**: Track study performance
-- **Time Management**: Optimize study time
-- **Efficiency Metrics**: Measure study efficiency
-- **Improvement Areas**: Identify improvement areas
+### Study guides
 
-### Study Techniques
+> "Create a study guide for AP US History covering the period 1800–1850"
 
-- **Active Learning**: Active learning techniques
-- **Spaced Repetition**: Spaced repetition methods
-- **Retrieval Practice**: Retrieval practice techniques
-- **Metacognition**: Metacognitive strategies
+Yantra produces an organized summary with key events, people, concepts, and suggested review topics.
+
+---
+
+## Research Organization
+
+### Collections
+
+Organize your research by class, project, or topic:
+
+- Create a collection for each class (e.g., "BIO 201 — Genetics")
+- Save relevant searches and sources as you go
+- Add notes and tags for quick filtering
+- Share with study partners for group projects
+
+### Timeline view
+
+For history, political science, and similar subjects, ask Yantra to present events chronologically:
+
+> "Create a timeline of major events in the Cold War from 1947 to 1991"
+
+---
+
+## Writing Assistance
+
+### Outline generation
+
+> "Create an outline for a 10-page paper on the ethics of artificial intelligence in healthcare"
+
+Yantra generates a structured outline with:
+
+- Thesis statement suggestions
+- Section headings
+- Key points to cover under each section
+- Recommended sources
+
+### Grammar and clarity
+
+Paste a paragraph and ask:
+
+> "Review this paragraph for grammar, clarity, and academic tone"
+
+Yantra highlights issues and suggests improvements.
+
+---
+
+## Exam Preparation
+
+### Topic review
+
+Before an exam, ask Yantra to summarize key topics:
+
+> "Summarize the 5 most important concepts from organic chemistry chapters 1–4"
+
+### Practice problems
+
+> "Give me 5 practice problems about integration by parts, starting easy and getting harder"
+
+### Concept connections
+
+> "How does the concept of entropy in thermodynamics relate to information entropy in computer science?"
+
+Understanding connections between topics helps with both recall and deeper understanding.
+
+---
+
+## Tips for Effective Studying
+
+1. **Active recall** — Don't just read Yantra's answers. Quiz yourself first, then check.
+2. **Spaced repetition** — Use the flashcard export with Anki for long-term retention.
+3. **Teach it back** — Try explaining a concept to Yantra in your own words and ask it to evaluate your explanation.
+4. **Start broad, go deep** — Begin with overview questions, then drill into specifics.
+5. **Cite everything** — Build good habits early. Use Yantra's citation tools even for informal notes.

package/lib/templates/content/subscription-billing/billing-cycle.md

@@ -1,69 +1,71 @@
-# Billing Cycles
+# Billing Cycle
 
-Monthly vs annual billing and cycle management.
+Understand how Yantra's billing cycles work, when you're charged, and how plan changes affect your payments.
 
-## Billing Cycle Options
+---
 
-### Monthly Billing
+## How Billing Cycles Work
 
-- **Frequency**: Charged every month
-- **Flexibility**: Easy to cancel or change
-- **Higher Cost**: More expensive per month
-- **Immediate Changes**: Plan changes take effect immediately
+### Monthly billing
 
-### Annual Billing
+- You're charged on the same date each month (e.g., if you subscribed on March 15, you're charged on the 15th of every month).
+- If your billing date falls on a day that doesn't exist in a shorter month (e.g., the 31st), you're charged on the last day of that month.
 
-- **Frequency**: Charged once per year
-- **Savings**: 2 months free (17% discount)
-- **Commitment**: Full year commitment
-- **Better Value**: Lower effective monthly cost
+### Annual billing
 
-## Cycle Management
+- You're charged once per year on your subscription anniversary.
+- Annual plans cost the equivalent of 10 months — **saving you 2 months free (~17% discount)**.
+- You can switch from monthly to annual at any time.
 
-### Changing Cycles
+---
 
-1. Access Account Settings
-2. Go to Subscription section
-3. Select "Change Billing Cycle"
-4. Choose new cycle
-5. Review pricing changes
-6. Confirm changes
+## Billing Date Changes
 
-### Cycle Benefits
+### When you upgrade
 
-- **Monthly**: Maximum flexibility
-- **Annual**: Maximum savings
-- **Prorated Changes**: Fair billing adjustments
-- **No Penalties**: Change cycles anytime
+- You're charged a **pro-rated amount** immediately for the remainder of the current billing cycle.
+- Your billing date does not change.
+- Example: If you're on monthly billing (billed on the 1st) and upgrade on the 15th, you pay 50% of the price difference immediately.
 
-## Billing Dates
+### When you downgrade
 
-### Payment Timing
+- Your current plan continues until the end of the billing period.
+- The lower-priced plan takes effect on the next billing date.
+- No pro-rated refunds are issued for the remaining time on the higher plan.
 
-- **Monthly**: Same date each month
-- **Annual**: Same date each year
-- **Grace Period**: 3-day payment grace period
-- **Late Fees**: No late fees for Yantra
+### When you cancel
 
-### Date Management
+- Access continues until the end of your current billing period.
+- No further charges are applied.
+- Your account reverts to the Free plan automatically.
 
-- **Change Dates**: Modify billing dates
-- **Skip Payments**: Pause billing temporarily
-- **Advance Payments**: Pay ahead of schedule
-- **Payment Reminders**: Email notifications
+---
 
-## Cycle Information
+## Grace Periods
 
-### Understanding Cycles
+If a payment fails, Yantra provides a **3-day grace period**:
 
-- **Billing Period**: Time between charges
-- **Service Period**: Active service time
-- **Renewal Date**: Next billing date
-- **Cancellation**: End of current cycle
+| Day     | What happens                                                                                   |
+| ------- | ---------------------------------------------------------------------------------------------- |
+| Day 0   | Payment fails. You're notified by email. Full access continues.                                |
+| Day 1   | A second payment attempt is made automatically.                                                |
+| Day 3   | Third and final attempt. If it fails, your account is downgraded to Free.                      |
+| Anytime | Update your payment method at **Settings > Billing > Payment Methods** to resolve immediately. |
 
-### Cycle Changes
+> **No surprise interruptions:** You'll always get at least 3 days to fix a payment issue before any features are restricted.
 
-- **Upgrade Impact**: Immediate feature access
-- **Downgrade Impact**: End of current cycle
-- **Proration**: Fair billing adjustments
-- **Refunds**: Unused time refunds
+---
+
+## Viewing Your Billing History
+
+1. Go to **Settings > Billing > Invoice History**.
+2. Browse all past invoices by date.
+3. Click any invoice to view details or download a PDF.
+4. Filter by date range, amount, or status (paid, pending, failed).
+
+---
+
+## Switching Between Monthly and Annual
+
+- **Monthly → Annual** — Switch anytime. You'll be credited for the unused portion of your current monthly period, then charged the annual rate.
+- **Annual → Monthly** — Takes effect when your annual plan expires. No mid-term switch is available.

package/lib/templates/content/subscription-billing/billing-overview.md

@@ -1,51 +1,72 @@
 # Billing Overview
 
-Understanding your Yantra billing and payment options.
+Everything you need to know about Yantra's pricing, payment options, and billing management.
 
-## Billing Information
+---
 
-### Current Subscription
+## Plans & Pricing
 
-- **Plan Type**: Your current subscription tier
-- **Billing Cycle**: Monthly or annual billing
-- **Next Payment**: When your next payment is due
-- **Amount Due**: Cost of your next billing cycle
+| Plan           | Price                              | Includes                                                                         |
+| -------------- | ---------------------------------- | -------------------------------------------------------------------------------- |
+| **Free**       | $0/month                           | 20 searches/day, 5 Pro searches, 3 Deep Research, basic AI model                 |
+| **Pro**        | $20/month (or $200/year)           | Unlimited searches, Pro Search, Deep Research, model selection, priority support |
+| **Team**       | $20/user/month (or $200/user/year) | Everything in Pro + shared workspaces, team analytics, admin controls            |
+| **Enterprise** | Custom pricing                     | Everything in Team + SSO, audit logs, custom models, dedicated support, SLA      |
 
-### Payment Methods
+> **Annual billing saves ~17%** compared to monthly billing.
 
-- **Credit Cards**: Visa, MasterCard, American Express
-- **Debit Cards**: Supported debit cards
-- **PayPal**: PayPal account payments
-- **Bank Transfer**: For enterprise customers
+---
 
-## Billing Management
+## Payment Methods
 
-### Viewing Bills
+Yantra accepts the following payment methods:
 
-- **Invoice History**: Access all past invoices
-- **Download Invoices**: PDF format available
-- **Email Invoices**: Automatic email delivery
-- **Tax Information**: Detailed tax breakdowns
+- **Credit/debit cards** — Visa, Mastercard, American Express, Discover
+- **PayPal** — Link your PayPal account for automatic payments
+- **Bank transfer** — Available for Enterprise customers with annual contracts
+- **Wire transfer** — Available for invoiced Enterprise accounts
 
-### Payment Processing
+All payments are processed securely through **Stripe**. Yantra never stores your raw card numbers.
 
-- **Automatic Payments**: Recurring payment setup
-- **Payment Notifications**: Email confirmations
-- **Failed Payments**: Retry and update options
-- **Payment Methods**: Manage payment options
+---
 
-## Billing Support
+## Managing Your Subscription
 
-### Common Questions
+### View your plan
 
-- **Billing Cycles**: Understanding billing periods
-- **Payment Methods**: Adding and updating methods
-- **Invoice Discrepancies**: Resolving billing issues
-- **Refund Requests**: How to request refunds
+Go to **Settings > Billing** to see:
 
-### Getting Help
+- Your current plan and seat count
+- Next billing date and amount
+- Payment method on file
+- Usage statistics for the current billing period
 
-- **Billing Support**: Dedicated billing assistance
-- **Live Chat**: Real-time billing help
-- **Email Support**: Detailed billing responses
-- **Phone Support**: Urgent billing issues
+### Upgrade or downgrade
+
+1. Go to **Settings > Billing > Change Plan**.
+2. Select your new plan.
+3. **Upgrades** take effect immediately. You're charged a pro-rated amount for the remainder of the current billing cycle.
+4. **Downgrades** take effect at the end of your current billing period. You retain access to premium features until then.
+
+### Cancel subscription
+
+1. Go to **Settings > Billing > Cancel Subscription**.
+2. Choose a reason (optional).
+3. Confirm cancellation.
+4. Your account reverts to the Free plan at the end of the billing period. No data is deleted.
+
+---
+
+## Invoices & Receipts
+
+- **Automatic emails** — An invoice is emailed after every payment.
+- **Download PDFs** — Go to **Settings > Billing > Invoice History** to download invoices.
+- **Custom details** — Add your company name, address, and tax ID to invoices under **Settings > Billing > Invoice Settings**.
+
+---
+
+## Need Help?
+
+- **Billing questions** — Contact billing@yantra.ai or use the in-app chat.
+- **Enterprise inquiries** — Email enterprise@yantra.ai for custom pricing and volume discounts.
+- **Refunds** — See our [Refund Policy](/help-center/subscription-billing/refund-policy).

package/lib/templates/content/subscription-billing/billing-support.md

@@ -1,67 +1,74 @@
 # Billing Support
 
-Getting help with billing and payment issues.
+Need help with a payment, invoice, or subscription issue? Here's how to get assistance.
 
-## Billing Issues
+---
 
-### Payment Problems
+## Getting Help
 
-- **Failed Payments**: Resolve payment failures
-- **Declined Cards**: Handle declined payments
-- **Insufficient Funds**: Address insufficient funds
-- **Bank Blocks**: Resolve bank payment blocks
+### Self-service (fastest)
 
-### Billing Questions
+Most billing issues can be resolved in **Settings > Billing**:
 
-- **Charge Disputes**: Resolve billing disputes
-- **Invoice Questions**: Clarify invoice details
-- **Tax Questions**: Understand tax charges
-- **Refund Requests**: Process refund requests
+| Issue                  | Where to fix it                       |
+| ---------------------- | ------------------------------------- |
+| Update payment method  | Settings > Billing > Payment Methods  |
+| Download an invoice    | Settings > Billing > Invoice History  |
+| Change your plan       | Settings > Billing > Change Plan      |
+| View usage             | Settings > Billing > Usage            |
+| Update invoice details | Settings > Billing > Invoice Settings |
 
-## Support Channels
+### Contact support
 
-### Live Support
+For issues that require human assistance:
 
-- **Live Chat**: Real-time billing assistance
-- **Phone Support**: Direct phone support
-- **Video Calls**: Screen sharing support
-- **Priority Support**: Expedited support for Pro/Max
+| Channel                       | Best for                                    | Response time |
+| ----------------------------- | ------------------------------------------- | ------------- |
+| **In-app chat**               | Quick questions, payment issues             | < 2 minutes   |
+| **Email** (billing@yantra.ai) | Detailed inquiries, disputes, documentation | < 4 hours     |
+| **Phone**                     | Urgent billing issues (Enterprise only)     | Immediate     |
 
-### Self-Service
+---
 
-- **Help Center**: Comprehensive billing guides
-- **FAQ Section**: Common billing questions
-- **Video Tutorials**: Step-by-step guides
-- **Community Forums**: User community support
+## Common Billing Issues
 
-## Common Solutions
+### Payment declined
 
-### Payment Issues
+**What to do:**
 
-- **Update Payment Method**: Change payment information
-- **Verify Bank Details**: Confirm bank information
-- **Contact Bank**: Resolve bank-side issues
-- **Try Alternative Payment**: Use different payment method
+1. Check that your card hasn't expired.
+2. Verify sufficient funds or credit limit.
+3. Contact your bank — some banks block international or recurring online payments.
+4. Try a different payment method at **Settings > Billing > Payment Methods**.
 
-### Billing Disputes
+### Unexpected charge
 
-- **Review Charges**: Examine billing details
-- **Provide Documentation**: Submit supporting documents
-- **Escalate Issues**: Escalate complex problems
-- **Resolution Process**: Follow dispute resolution
+If you see a charge you don't recognize:
 
-## Support Team
+1. Check **Settings > Billing > Invoice History** for the charge details.
+2. Common causes: plan upgrade (pro-rated), annual renewal, tax applied.
+3. If it's still unclear, contact billing@yantra.ai with the charge date and amount.
 
-### Billing Specialists
+### Double charge
 
-- **Payment Experts**: Payment processing specialists
-- **Tax Specialists**: Tax compliance experts
-- **Account Managers**: Dedicated account management
-- **Escalation Team**: Senior support team
+Double charges are rare but can happen if a payment is retried. They are automatically refunded within 5-7 business days. If the refund doesn't appear, contact support.
 
-### Response Times
+### Invoice discrepancy
 
-- **Free Users**: 48-72 hour response
-- **Pro Users**: 24 hour response
-- **Max Users**: 12 hour response
-- **Enterprise**: 4 hour response
+If your invoice details are incorrect (wrong company name, missing tax ID):
+
+1. Update your invoice settings at **Settings > Billing > Invoice Settings**.
+2. Contact billing@yantra.ai to request a corrected invoice for a past transaction.
+
+---
+
+## Dispute Resolution
+
+If you disagree with a charge:
+
+1. Contact billing@yantra.ai within 30 days of the charge.
+2. Include: your account email, charge date, amount, and reason for dispute.
+3. We'll investigate and respond within 2 business days.
+4. If valid, a refund or credit is issued within 5-7 business days.
+
+> **Please contact us before filing a chargeback.** We resolve most disputes within 48 hours, and chargebacks can result in temporary account restrictions.

package/lib/templates/content/subscription-billing/currency-support.md

@@ -1,83 +1,57 @@
 # Currency Support
 
-Supported currencies and international payment options.
+Yantra supports multiple currencies to make billing simple and transparent for users worldwide.
 
-## Supported Currencies
-
-### Major Currencies
-
-- **US Dollar (USD)**: Primary currency
-- **Euro (EUR)**: European Union currency
-- **British Pound (GBP)**: United Kingdom currency
-- **Canadian Dollar (CAD)**: Canadian currency
-
-### Additional Currencies
+---
 
-- **Australian Dollar (AUD)**: Australian currency
-- **Japanese Yen (JPY)**: Japanese currency
-- **Swiss Franc (CHF)**: Swiss currency
-- **Swedish Krona (SEK)**: Swedish currency
-
-## Currency Features
-
-### Automatic Conversion
-
-- **Real-time Rates**: Live currency conversion
-- **Automatic Detection**: Detect user's currency
-- **Local Pricing**: Display prices in local currency
-- **Rate Updates**: Regular exchange rate updates
+## Supported Currencies
 
-### Payment Processing
+| Currency          | Code | Regions                            |
+| ----------------- | ---- | ---------------------------------- |
+| US Dollar         | USD  | United States, global default      |
+| Euro              | EUR  | European Union, Eurozone countries |
+| British Pound     | GBP  | United Kingdom                     |
+| Canadian Dollar   | CAD  | Canada                             |
+| Australian Dollar | AUD  | Australia                          |
+| Japanese Yen      | JPY  | Japan                              |
+| Indian Rupee      | INR  | India                              |
 
-- **Multi-currency**: Accept multiple currencies
-- **Local Payment Methods**: Local payment options
-- **Currency Conversion**: Automatic conversion
-- **Exchange Rate Protection**: Rate fluctuation protection
+---
 
-## International Payments
+## How Currency Is Determined
 
-### Payment Methods
+### Automatic detection
 
-- **Credit Cards**: International credit cards
-- **Bank Transfers**: International wire transfers
-- **Local Payment**: Country-specific payment methods
-- **Digital Wallets**: International digital wallets
+When you create your account, Yantra automatically selects a currency based on:
 
-### Regional Support
+1. **Your payment method's country** — The billing address on your card determines the default.
+2. **Your IP location** — Used as a secondary signal during account creation.
 
-- **North America**: US, Canada, Mexico
-- **Europe**: EU countries, UK, Switzerland
-- **Asia Pacific**: Australia, Japan, Singapore
-- **Other Regions**: Additional country support
+### Manual selection
 
-## Currency Management
+You can change your currency at any time:
 
-### Pricing Display
+1. Go to **Settings > Billing > Currency**.
+2. Select your preferred currency from the dropdown.
+3. Click **Update**.
 
-- **Local Currency**: Show prices in local currency
-- **Currency Selection**: Choose preferred currency
-- **Rate Information**: Display exchange rates
-- **Conversion History**: Track conversion rates
+> **Note:** Changing your currency takes effect on your next billing cycle. It does not retroactively change past invoices.
 
-### Billing Options
+---
 
-- **Currency Preference**: Set preferred currency
-- **Automatic Conversion**: Auto-convert payments
-- **Manual Conversion**: Manual currency selection
-- **Multi-currency Accounts**: Multiple currency support
+## Pricing in Local Currency
 
-## Currency Support
+- Prices shown on the website and in the app are displayed in your selected currency.
+- Exchange rates are updated daily based on market rates.
+- The exact amount charged may vary slightly due to exchange rate fluctuations between the time of display and the time of charge.
 
-### Exchange Rates
+---
 
-- **Real-time Rates**: Live exchange rates
-- **Rate Sources**: Reliable rate providers
-- **Rate Updates**: Regular rate updates
-- **Rate History**: Historical rate data
+## Taxes & Currency
 
-### Getting Help
+- **VAT** is applied for EU customers and displayed separately on invoices.
+- **GST** is applied for Australian and Indian customers.
+- **Sales tax** is applied for US customers based on state regulations.
+- Tax amounts are always shown in your selected currency.
 
-- **Currency Support**: Dedicated currency support
-- **International Team**: International support team
-- **Local Support**: Country-specific support
-- **Language Support**: Multi-language assistance
+For more details, see [Tax Information](/help-center/subscription-billing/tax-information).