zendesk2 1.9.0 → 1.10.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (222) hide show
  1. checksums.yaml +4 -4
  2. data/.rubocop.yml +30 -0
  3. data/.travis.yml +3 -1
  4. data/Gemfile +4 -5
  5. data/Guardfile +4 -3
  6. data/Rakefile +4 -3
  7. data/lib/zendesk2.rb +9 -6
  8. data/lib/zendesk2/attributes.rb +11 -8
  9. data/lib/zendesk2/audit_event.rb +5 -3
  10. data/lib/zendesk2/categories.rb +4 -3
  11. data/lib/zendesk2/category.rb +10 -5
  12. data/lib/zendesk2/client.rb +3 -3
  13. data/lib/zendesk2/collection.rb +35 -21
  14. data/lib/zendesk2/create_category.rb +10 -9
  15. data/lib/zendesk2/create_forum.rb +11 -10
  16. data/lib/zendesk2/create_group.rb +13 -12
  17. data/lib/zendesk2/create_membership.rb +21 -20
  18. data/lib/zendesk2/create_organization.rb +24 -18
  19. data/lib/zendesk2/create_ticket.rb +60 -56
  20. data/lib/zendesk2/create_ticket_field.rb +24 -22
  21. data/lib/zendesk2/create_topic.rb +11 -10
  22. data/lib/zendesk2/create_topic_comment.rb +12 -11
  23. data/lib/zendesk2/create_user.rb +54 -41
  24. data/lib/zendesk2/create_user_field.rb +22 -21
  25. data/lib/zendesk2/create_user_identity.rb +18 -15
  26. data/lib/zendesk2/create_view.rb +62 -62
  27. data/lib/zendesk2/destroy_category.rb +2 -1
  28. data/lib/zendesk2/destroy_forum.rb +2 -1
  29. data/lib/zendesk2/destroy_group.rb +3 -2
  30. data/lib/zendesk2/destroy_membership.rb +7 -5
  31. data/lib/zendesk2/destroy_organization.rb +3 -2
  32. data/lib/zendesk2/destroy_ticket.rb +3 -2
  33. data/lib/zendesk2/destroy_ticket_field.rb +3 -2
  34. data/lib/zendesk2/destroy_topic.rb +3 -2
  35. data/lib/zendesk2/destroy_topic_comment.rb +4 -3
  36. data/lib/zendesk2/destroy_user.rb +11 -10
  37. data/lib/zendesk2/destroy_user_field.rb +3 -2
  38. data/lib/zendesk2/destroy_user_identity.rb +4 -3
  39. data/lib/zendesk2/destroy_view.rb +3 -2
  40. data/lib/zendesk2/error.rb +1 -1
  41. data/lib/zendesk2/forum.rb +36 -18
  42. data/lib/zendesk2/forums.rb +4 -3
  43. data/lib/zendesk2/get_assignable_groups.rb +3 -2
  44. data/lib/zendesk2/get_categories.rb +2 -1
  45. data/lib/zendesk2/get_category.rb +3 -2
  46. data/lib/zendesk2/get_ccd_tickets.rb +4 -3
  47. data/lib/zendesk2/get_current_user.rb +3 -2
  48. data/lib/zendesk2/get_forum.rb +3 -2
  49. data/lib/zendesk2/get_forums.rb +2 -1
  50. data/lib/zendesk2/get_group.rb +3 -2
  51. data/lib/zendesk2/get_groups.rb +2 -1
  52. data/lib/zendesk2/get_membership.rb +3 -2
  53. data/lib/zendesk2/get_memberships.rb +3 -2
  54. data/lib/zendesk2/get_organization.rb +3 -2
  55. data/lib/zendesk2/get_organization_by_external_id.rb +8 -5
  56. data/lib/zendesk2/get_organization_memberships.rb +5 -2
  57. data/lib/zendesk2/get_organization_tickets.rb +7 -5
  58. data/lib/zendesk2/get_organization_users.rb +6 -5
  59. data/lib/zendesk2/get_organizations.rb +2 -1
  60. data/lib/zendesk2/get_requested_tickets.rb +5 -4
  61. data/lib/zendesk2/get_ticket.rb +3 -2
  62. data/lib/zendesk2/get_ticket_audit.rb +5 -4
  63. data/lib/zendesk2/get_ticket_audits.rb +4 -3
  64. data/lib/zendesk2/get_ticket_comments.rb +6 -5
  65. data/lib/zendesk2/get_ticket_field.rb +3 -2
  66. data/lib/zendesk2/get_ticket_fields.rb +2 -1
  67. data/lib/zendesk2/get_ticket_metric.rb +4 -3
  68. data/lib/zendesk2/get_ticket_metrics.rb +3 -2
  69. data/lib/zendesk2/get_tickets.rb +2 -1
  70. data/lib/zendesk2/get_topic.rb +3 -2
  71. data/lib/zendesk2/get_topic_comment.rb +4 -3
  72. data/lib/zendesk2/get_topic_comments.rb +5 -4
  73. data/lib/zendesk2/get_topics.rb +2 -1
  74. data/lib/zendesk2/get_user.rb +7 -7
  75. data/lib/zendesk2/get_user_field.rb +3 -2
  76. data/lib/zendesk2/get_user_fields.rb +3 -2
  77. data/lib/zendesk2/get_user_identities.rb +4 -3
  78. data/lib/zendesk2/get_user_identity.rb +4 -3
  79. data/lib/zendesk2/get_user_memberships.rb +4 -3
  80. data/lib/zendesk2/get_user_organizations.rb +5 -4
  81. data/lib/zendesk2/get_users.rb +3 -2
  82. data/lib/zendesk2/get_view.rb +3 -2
  83. data/lib/zendesk2/get_view_tickets.rb +19 -16
  84. data/lib/zendesk2/get_views.rb +2 -1
  85. data/lib/zendesk2/group.rb +6 -5
  86. data/lib/zendesk2/groups.rb +7 -6
  87. data/lib/zendesk2/help_center.rb +15 -0
  88. data/lib/zendesk2/help_center/access_policy.rb +3 -2
  89. data/lib/zendesk2/help_center/article.rb +10 -7
  90. data/lib/zendesk2/help_center/articles.rb +7 -7
  91. data/lib/zendesk2/help_center/categories.rb +3 -2
  92. data/lib/zendesk2/help_center/category.rb +8 -7
  93. data/lib/zendesk2/help_center/create_help_center_article.rb +31 -29
  94. data/lib/zendesk2/help_center/create_help_center_category.rb +17 -16
  95. data/lib/zendesk2/help_center/create_help_center_post.rb +37 -0
  96. data/lib/zendesk2/help_center/create_help_center_section.rb +32 -31
  97. data/lib/zendesk2/help_center/create_help_center_topic.rb +36 -0
  98. data/lib/zendesk2/help_center/create_help_center_translation.rb +15 -14
  99. data/lib/zendesk2/help_center/destroy_help_center_article.rb +3 -2
  100. data/lib/zendesk2/help_center/destroy_help_center_category.rb +3 -2
  101. data/lib/zendesk2/help_center/destroy_help_center_post.rb +15 -0
  102. data/lib/zendesk2/help_center/destroy_help_center_section.rb +3 -2
  103. data/lib/zendesk2/help_center/destroy_help_center_topic.rb +15 -0
  104. data/lib/zendesk2/help_center/destroy_help_center_translation.rb +2 -1
  105. data/lib/zendesk2/help_center/get_help_center_access_policy.rb +6 -5
  106. data/lib/zendesk2/help_center/get_help_center_article.rb +7 -9
  107. data/lib/zendesk2/help_center/get_help_center_articles.rb +3 -2
  108. data/lib/zendesk2/help_center/get_help_center_categories.rb +6 -2
  109. data/lib/zendesk2/help_center/get_help_center_categories_articles.rb +8 -7
  110. data/lib/zendesk2/help_center/get_help_center_categories_sections.rb +6 -5
  111. data/lib/zendesk2/help_center/get_help_center_category.rb +7 -9
  112. data/lib/zendesk2/help_center/get_help_center_post.rb +19 -0
  113. data/lib/zendesk2/help_center/get_help_center_posts.rb +28 -0
  114. data/lib/zendesk2/help_center/get_help_center_section.rb +8 -10
  115. data/lib/zendesk2/help_center/get_help_center_sections.rb +3 -2
  116. data/lib/zendesk2/help_center/get_help_center_sections_articles.rb +9 -8
  117. data/lib/zendesk2/help_center/get_help_center_topic.rb +14 -0
  118. data/lib/zendesk2/help_center/get_help_center_topics.rb +10 -0
  119. data/lib/zendesk2/help_center/get_help_center_translation.rb +5 -4
  120. data/lib/zendesk2/help_center/get_help_center_translations.rb +7 -6
  121. data/lib/zendesk2/help_center/post.rb +72 -0
  122. data/lib/zendesk2/help_center/posts.rb +18 -0
  123. data/lib/zendesk2/help_center/search_help_center_articles.rb +8 -7
  124. data/lib/zendesk2/help_center/section.rb +11 -11
  125. data/lib/zendesk2/help_center/sections.rb +7 -6
  126. data/lib/zendesk2/help_center/topic.rb +52 -0
  127. data/lib/zendesk2/help_center/topics.rb +13 -0
  128. data/lib/zendesk2/help_center/translation.rb +8 -5
  129. data/lib/zendesk2/help_center/translation_source.rb +16 -13
  130. data/lib/zendesk2/help_center/translations.rb +3 -2
  131. data/lib/zendesk2/help_center/update_help_center_access_policy.rb +8 -7
  132. data/lib/zendesk2/help_center/update_help_center_article.rb +9 -11
  133. data/lib/zendesk2/help_center/update_help_center_category.rb +9 -11
  134. data/lib/zendesk2/help_center/update_help_center_post.rb +20 -0
  135. data/lib/zendesk2/help_center/update_help_center_section.rb +9 -11
  136. data/lib/zendesk2/help_center/update_help_center_topic.rb +20 -0
  137. data/lib/zendesk2/help_center/update_help_center_translation.rb +4 -3
  138. data/lib/zendesk2/logger.rb +3 -2
  139. data/lib/zendesk2/mark_membership_default.rb +7 -6
  140. data/lib/zendesk2/mark_user_identity_primary.rb +7 -6
  141. data/lib/zendesk2/membership.rb +10 -8
  142. data/lib/zendesk2/memberships.rb +18 -12
  143. data/lib/zendesk2/mock.rb +39 -34
  144. data/lib/zendesk2/model.rb +14 -3
  145. data/lib/zendesk2/organization.rb +7 -7
  146. data/lib/zendesk2/organizations.rb +14 -12
  147. data/lib/zendesk2/paged_collection.rb +40 -36
  148. data/lib/zendesk2/rate_limit.rb +4 -3
  149. data/lib/zendesk2/real.rb +25 -22
  150. data/lib/zendesk2/request.rb +78 -82
  151. data/lib/zendesk2/search.rb +8 -7
  152. data/lib/zendesk2/search_organization.rb +14 -14
  153. data/lib/zendesk2/search_user.rb +41 -37
  154. data/lib/zendesk2/searchable.rb +36 -26
  155. data/lib/zendesk2/ticket.rb +20 -18
  156. data/lib/zendesk2/ticket_audit.rb +5 -4
  157. data/lib/zendesk2/ticket_audits.rb +10 -11
  158. data/lib/zendesk2/ticket_change.rb +10 -11
  159. data/lib/zendesk2/ticket_comment.rb +2 -1
  160. data/lib/zendesk2/ticket_comment_privacy_change.rb +12 -14
  161. data/lib/zendesk2/ticket_comments.rb +7 -6
  162. data/lib/zendesk2/ticket_create.rb +8 -9
  163. data/lib/zendesk2/ticket_field.rb +5 -4
  164. data/lib/zendesk2/ticket_fields.rb +4 -3
  165. data/lib/zendesk2/ticket_metric.rb +2 -2
  166. data/lib/zendesk2/ticket_metrics.rb +3 -2
  167. data/lib/zendesk2/ticket_notification.rb +12 -13
  168. data/lib/zendesk2/ticket_voice_comment.rb +28 -29
  169. data/lib/zendesk2/tickets.rb +8 -7
  170. data/lib/zendesk2/topic.rb +49 -22
  171. data/lib/zendesk2/topic_comment.rb +12 -9
  172. data/lib/zendesk2/topic_comments.rb +4 -3
  173. data/lib/zendesk2/topics.rb +4 -3
  174. data/lib/zendesk2/update_category.rb +8 -6
  175. data/lib/zendesk2/update_forum.rb +5 -4
  176. data/lib/zendesk2/update_group.rb +5 -4
  177. data/lib/zendesk2/update_organization.rb +18 -9
  178. data/lib/zendesk2/update_request.rb +6 -5
  179. data/lib/zendesk2/update_ticket.rb +39 -38
  180. data/lib/zendesk2/update_ticket_field.rb +5 -4
  181. data/lib/zendesk2/update_topic.rb +5 -4
  182. data/lib/zendesk2/update_user.rb +39 -31
  183. data/lib/zendesk2/update_user_field.rb +4 -3
  184. data/lib/zendesk2/update_user_identity.rb +7 -6
  185. data/lib/zendesk2/update_view.rb +38 -34
  186. data/lib/zendesk2/user.rb +41 -37
  187. data/lib/zendesk2/user_field.rb +9 -6
  188. data/lib/zendesk2/user_fields.rb +4 -3
  189. data/lib/zendesk2/user_identities.rb +4 -3
  190. data/lib/zendesk2/user_identity.rb +12 -9
  191. data/lib/zendesk2/users.rb +5 -4
  192. data/lib/zendesk2/version.rb +2 -1
  193. data/lib/zendesk2/view.rb +24 -13
  194. data/lib/zendesk2/views.rb +3 -2
  195. data/spec/categories_spec.rb +63 -60
  196. data/spec/client_spec.rb +6 -5
  197. data/spec/forums_spec.rb +64 -61
  198. data/spec/groups_spec.rb +7 -8
  199. data/spec/help_center/articles_spec.rb +22 -26
  200. data/spec/help_center/categories_spec.rb +26 -27
  201. data/spec/help_center/posts_spec.rb +39 -0
  202. data/spec/help_center/sections_spec.rb +32 -33
  203. data/spec/help_center/topics_spec.rb +13 -0
  204. data/spec/lib/paged_collection_spec.rb +11 -11
  205. data/spec/lib/rate_limit_spec.rb +9 -8
  206. data/spec/memberships_spec.rb +38 -27
  207. data/spec/organizations_spec.rb +92 -87
  208. data/spec/shared/zendesk_resource.rb +40 -25
  209. data/spec/spec_helper.rb +8 -13
  210. data/spec/support/client_helper.rb +5 -4
  211. data/spec/support/data_helper.rb +1 -0
  212. data/spec/ticket_fields_spec.rb +6 -7
  213. data/spec/tickets_spec.rb +69 -58
  214. data/spec/topic_comments_spec.rb +7 -8
  215. data/spec/topics_spec.rb +5 -6
  216. data/spec/user_fields_spec.rb +7 -7
  217. data/spec/user_identities_spec.rb +29 -25
  218. data/spec/users_spec.rb +88 -78
  219. data/spec/views_spec.rb +45 -34
  220. data/spec/zendesk2_spec.rb +3 -2
  221. data/zendesk2.gemspec +15 -14
  222. metadata +21 -2
@@ -1,10 +1,11 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetCurrentUser
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/users/me.json" }
6
+ request_path { |_| '/users/me.json' }
6
7
 
7
8
  def mock
8
- cistern.get_user("user" => {"id" => cistern.current_user.fetch("id")})
9
+ cistern.get_user('user' => { 'id' => cistern.current_user.fetch('id') })
9
10
  end
10
11
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetForum
2
3
  include Zendesk2::Request
3
4
 
@@ -5,12 +6,12 @@ class Zendesk2::GetForum
5
6
  request_path { |r| "/forums/#{r.forum_id}.json" }
6
7
 
7
8
  def forum_id
8
- params.fetch("forum").fetch("id")
9
+ params.fetch('forum').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
13
  mock_response(
13
- "forum" => find!(:forums, forum_id)
14
+ 'forum' => find!(:forums, forum_id)
14
15
  )
15
16
  end
16
17
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetForums
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/forums.json" }
6
+ request_path { |_| '/forums.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetGroup
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetGroup
5
6
  request_path { |r| "/groups/#{r.group_id}.json" }
6
7
 
7
8
  def group_id
8
- @_group_id ||= params.fetch("group").fetch("id")
9
+ @_group_id ||= params.fetch('group').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("group" => find!(:groups, group_id))
13
+ mock_response('group' => find!(:groups, group_id))
13
14
  end
14
15
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetGroups
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/groups.json" }
6
+ request_path { |_| '/groups.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetMembership
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetMembership
5
6
  request_path { |r| "/organization_memberships/#{r.membership_id}.json" }
6
7
 
7
8
  def membership_id
8
- params.fetch("organization_membership").fetch("id")
9
+ params.fetch('organization_membership').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("organization_membership" => find!(:memberships, membership_id))
13
+ mock_response('organization_membership' => find!(:memberships, membership_id))
13
14
  end
14
15
  end
@@ -1,12 +1,13 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetMemberships
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |r| "/organization_memberships.json" }
6
+ request_path { |_r| '/organization_memberships.json' }
6
7
 
7
8
  page_params!
8
9
 
9
10
  def mock
10
- page(self.data[:memberships].values, root: "organization_memberships")
11
+ page(data[:memberships].values, root: 'organization_memberships')
11
12
  end
12
13
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganization
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetOrganization
5
6
  request_path { |r| "/organizations/#{r.organization_id}.json" }
6
7
 
7
8
  def organization_id
8
- params.fetch("organization").fetch("id").to_i
9
+ params.fetch('organization').fetch('id').to_i
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("organization" => find!(:organizations, organization_id))
13
+ mock_response('organization' => find!(:organizations, organization_id))
13
14
  end
14
15
  end
@@ -1,17 +1,20 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationByExternalId
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_params { |r| { "external_id" => r.external_id } }
6
- request_path { |_| "/organizations/search.json" }
6
+ request_params { |r| { 'external_id' => r.external_id } }
7
+ request_path { |_| '/organizations/search.json' }
7
8
 
8
9
  def external_id
9
- params.fetch("external_id")
10
+ params.fetch('external_id')
10
11
  end
11
12
 
12
13
  def mock
13
- results = self.data[:organizations].select { |k,v| v["external_id"].to_s.downcase == external_id.to_s.downcase }.values
14
+ results = data[:organizations].select do |_k, v|
15
+ v['external_id'].to_s.casecmp(external_id.to_s.downcase).zero?
16
+ end.values
14
17
 
15
- mock_response("organizations" => results)
18
+ mock_response('organizations' => results)
16
19
  end
17
20
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationMemberships
2
3
  include Zendesk2::Request
3
4
 
@@ -7,10 +8,12 @@ class Zendesk2::GetOrganizationMemberships
7
8
  page_params!
8
9
 
9
10
  def organization_id
10
- params.fetch("membership").fetch("organization_id").to_i
11
+ params.fetch('membership').fetch('organization_id').to_i
11
12
  end
12
13
 
13
14
  def mock
14
- page(self.data[:memberships].values.select { |m| m["organization_id"] == organization_id }, root: "organization_memberships")
15
+ collection = data[:memberships].values.select { |m| m['organization_id'] == organization_id }
16
+
17
+ page(collection, root: 'organization_memberships')
15
18
  end
16
19
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationTickets
2
3
  include Zendesk2::Request
3
4
 
@@ -7,14 +8,15 @@ class Zendesk2::GetOrganizationTickets
7
8
  page_params!
8
9
 
9
10
  def organization_id
10
- params.fetch("organization_id").to_i
11
+ params.fetch('organization_id').to_i
11
12
  end
12
13
 
13
- def mock(params={})
14
- requesters = self.data[:users].values.select { |u| u["organization_id"] == organization_id }.map { |s| s["organization_id"] }
14
+ def mock(_params = {})
15
+ organizations = data[:users].values.select { |u| u['organization_id'] == organization_id }
16
+ requesters = organizations.map { |s| s['organization_id'] }
15
17
 
16
- tickets = self.data[:tickets].values.select { |t| requesters.include?(t["organization_id"]) }
18
+ tickets = data[:tickets].values.select { |t| requesters.include?(t['organization_id']) }
17
19
 
18
- page(tickets, root: "tickets")
20
+ page(tickets, root: 'tickets')
19
21
  end
20
22
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationUsers
2
3
  include Zendesk2::Request
3
4
 
@@ -7,14 +8,14 @@ class Zendesk2::GetOrganizationUsers
7
8
  page_params!
8
9
 
9
10
  def organization_id
10
- params.fetch("organization").fetch("id").to_i
11
+ params.fetch('organization').fetch('id').to_i
11
12
  end
12
13
 
13
14
  def mock
14
- users = self.data[:memberships].values.
15
- select { |m| m["organization_id"] == organization_id }.
16
- map { |m| self.data[:users].fetch(m["user_id"]) }
15
+ users = data[:memberships].values
16
+ .select { |m| m['organization_id'] == organization_id }
17
+ .map { |m| data[:users].fetch(m['user_id']) }
17
18
 
18
- page(users, root: "users")
19
+ page(users, root: 'users')
19
20
  end
20
21
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizations
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/organizations.json" }
6
+ request_path { |_| '/organizations.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetRequestedTickets
2
3
  include Zendesk2::Request
3
4
 
@@ -7,12 +8,12 @@ class Zendesk2::GetRequestedTickets
7
8
  page_params!
8
9
 
9
10
  def requester_id
10
- params.fetch("requester_id").to_i
11
+ params.fetch('requester_id').to_i
11
12
  end
12
13
 
13
- def mock(params={})
14
- tickets = self.data[:tickets].values.select { |u| u["requester_id"] == requester_id }
14
+ def mock(_params = {})
15
+ tickets = data[:tickets].values.select { |u| u['requester_id'] == requester_id }
15
16
 
16
- page(tickets, root: "tickets")
17
+ page(tickets, root: 'tickets')
17
18
  end
18
19
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicket
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetTicket
5
6
  request_path { |r| "/tickets/#{r.ticket_id}.json" }
6
7
 
7
8
  def ticket_id
8
- params.fetch("ticket").fetch("id")
9
+ params.fetch('ticket').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("ticket" => self.find!(:tickets, ticket_id))
13
+ mock_response('ticket' => find!(:tickets, ticket_id))
13
14
  end
14
15
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketAudit
2
3
  include Zendesk2::Request
3
4
 
@@ -5,14 +6,14 @@ class Zendesk2::GetTicketAudit
5
6
  request_path { |r| "/tickets/#{r.ticket_id}/audits/#{r.audit_id}.json" }
6
7
 
7
8
  def audit_id
8
- params.fetch("id")
9
+ params.fetch('id')
9
10
  end
10
11
 
11
12
  def ticket_id
12
- params.fetch("ticket_id")
13
+ params.fetch('ticket_id')
13
14
  end
14
15
 
15
- def mock(params={})
16
- mock_response("ticket_audit" => find!(:ticket_audits, audit_id))
16
+ def mock(_params = {})
17
+ mock_response('ticket_audit' => find!(:ticket_audits, audit_id))
17
18
  end
18
19
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketAudits
2
3
  include Zendesk2::Request
3
4
 
@@ -7,12 +8,12 @@ class Zendesk2::GetTicketAudits
7
8
  page_params!
8
9
 
9
10
  def ticket_id
10
- params.fetch("ticket_id").to_i
11
+ params.fetch('ticket_id').to_i
11
12
  end
12
13
 
13
14
  def mock
14
- audits = self.data[:ticket_audits].values.select { |a| a["ticket_id"] == ticket_id }
15
+ audits = data[:ticket_audits].values.select { |a| a['ticket_id'] == ticket_id }
15
16
 
16
- page(audits, root: "audits")
17
+ page(audits, root: 'audits')
17
18
  end
18
19
  end
@@ -1,16 +1,17 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketComments
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |r| "/tickets/#{r.ticket_id}/comments.json" }
6
+ request_path { |r| "/tickets/#{r.ticket_id}/comments.json" }
6
7
 
7
8
  def ticket_id
8
- params.fetch("ticket_id").to_i
9
+ params.fetch('ticket_id').to_i
9
10
  end
10
11
 
11
- def mock(params={})
12
- comments = self.data[:ticket_comments].values.select { |comment| comment["ticket_id"] == ticket_id }
12
+ def mock(_params = {})
13
+ comments = data[:ticket_comments].values.select { |comment| comment['ticket_id'] == ticket_id }
13
14
 
14
- page(comments, root: "comments")
15
+ page(comments, root: 'comments')
15
16
  end
16
17
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketField
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetTicketField
5
6
  request_path { |r| "/ticket_fields/#{r.ticket_field_id}.json" }
6
7
 
7
8
  def ticket_field_id
8
- params.fetch("ticket_field").fetch("id").to_i
9
+ params.fetch('ticket_field').fetch('id').to_i
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("ticket_field" => find!(:ticket_fields, ticket_field_id))
13
+ mock_response('ticket_field' => find!(:ticket_fields, ticket_field_id))
13
14
  end
14
15
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketFields
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/ticket_fields.json" }
6
+ request_path { |_| '/ticket_fields.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketMetric
2
3
  include Zendesk2::Request
3
4
 
@@ -7,16 +8,16 @@ class Zendesk2::GetTicketMetric
7
8
  end
8
9
 
9
10
  def metric_id
10
- params["id"]
11
+ params['id']
11
12
  end
12
13
 
13
14
  def ticket_id
14
- params.fetch("ticket_id")
15
+ params.fetch('ticket_id')
15
16
  end
16
17
 
17
18
  def mock
18
19
  mock_response(
19
- "ticket_metric" => find!(:ticket_metrics, metric_id)
20
+ 'ticket_metric' => find!(:ticket_metrics, metric_id)
20
21
  )
21
22
  end
22
23
  end
@@ -1,12 +1,13 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketMetrics
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { "/ticket_metrics.json" }
6
+ request_path { '/ticket_metrics.json' }
6
7
 
7
8
  page_params!
8
9
 
9
10
  def mock
10
- page(:ticket_metrics, root: "metrics")
11
+ page(:ticket_metrics, root: 'metrics')
11
12
  end
12
13
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTickets
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |r| "/tickets.json" }
6
+ request_path { |_r| '/tickets.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,13 +1,14 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTopic
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_path { |r| "/topics/#{r.topic_id}.json" }
5
6
 
6
7
  def topic_id
7
- params.fetch("topic").fetch("id")
8
+ params.fetch('topic').fetch('id')
8
9
  end
9
10
 
10
11
  def mock
11
- mock_response("topic" => self.find!(:topics, topic_id))
12
+ mock_response('topic' => find!(:topics, topic_id))
12
13
  end
13
14
  end