zendesk2 1.9.0 → 1.10.0

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Files changed (222) hide show
  1. checksums.yaml +4 -4
  2. data/.rubocop.yml +30 -0
  3. data/.travis.yml +3 -1
  4. data/Gemfile +4 -5
  5. data/Guardfile +4 -3
  6. data/Rakefile +4 -3
  7. data/lib/zendesk2.rb +9 -6
  8. data/lib/zendesk2/attributes.rb +11 -8
  9. data/lib/zendesk2/audit_event.rb +5 -3
  10. data/lib/zendesk2/categories.rb +4 -3
  11. data/lib/zendesk2/category.rb +10 -5
  12. data/lib/zendesk2/client.rb +3 -3
  13. data/lib/zendesk2/collection.rb +35 -21
  14. data/lib/zendesk2/create_category.rb +10 -9
  15. data/lib/zendesk2/create_forum.rb +11 -10
  16. data/lib/zendesk2/create_group.rb +13 -12
  17. data/lib/zendesk2/create_membership.rb +21 -20
  18. data/lib/zendesk2/create_organization.rb +24 -18
  19. data/lib/zendesk2/create_ticket.rb +60 -56
  20. data/lib/zendesk2/create_ticket_field.rb +24 -22
  21. data/lib/zendesk2/create_topic.rb +11 -10
  22. data/lib/zendesk2/create_topic_comment.rb +12 -11
  23. data/lib/zendesk2/create_user.rb +54 -41
  24. data/lib/zendesk2/create_user_field.rb +22 -21
  25. data/lib/zendesk2/create_user_identity.rb +18 -15
  26. data/lib/zendesk2/create_view.rb +62 -62
  27. data/lib/zendesk2/destroy_category.rb +2 -1
  28. data/lib/zendesk2/destroy_forum.rb +2 -1
  29. data/lib/zendesk2/destroy_group.rb +3 -2
  30. data/lib/zendesk2/destroy_membership.rb +7 -5
  31. data/lib/zendesk2/destroy_organization.rb +3 -2
  32. data/lib/zendesk2/destroy_ticket.rb +3 -2
  33. data/lib/zendesk2/destroy_ticket_field.rb +3 -2
  34. data/lib/zendesk2/destroy_topic.rb +3 -2
  35. data/lib/zendesk2/destroy_topic_comment.rb +4 -3
  36. data/lib/zendesk2/destroy_user.rb +11 -10
  37. data/lib/zendesk2/destroy_user_field.rb +3 -2
  38. data/lib/zendesk2/destroy_user_identity.rb +4 -3
  39. data/lib/zendesk2/destroy_view.rb +3 -2
  40. data/lib/zendesk2/error.rb +1 -1
  41. data/lib/zendesk2/forum.rb +36 -18
  42. data/lib/zendesk2/forums.rb +4 -3
  43. data/lib/zendesk2/get_assignable_groups.rb +3 -2
  44. data/lib/zendesk2/get_categories.rb +2 -1
  45. data/lib/zendesk2/get_category.rb +3 -2
  46. data/lib/zendesk2/get_ccd_tickets.rb +4 -3
  47. data/lib/zendesk2/get_current_user.rb +3 -2
  48. data/lib/zendesk2/get_forum.rb +3 -2
  49. data/lib/zendesk2/get_forums.rb +2 -1
  50. data/lib/zendesk2/get_group.rb +3 -2
  51. data/lib/zendesk2/get_groups.rb +2 -1
  52. data/lib/zendesk2/get_membership.rb +3 -2
  53. data/lib/zendesk2/get_memberships.rb +3 -2
  54. data/lib/zendesk2/get_organization.rb +3 -2
  55. data/lib/zendesk2/get_organization_by_external_id.rb +8 -5
  56. data/lib/zendesk2/get_organization_memberships.rb +5 -2
  57. data/lib/zendesk2/get_organization_tickets.rb +7 -5
  58. data/lib/zendesk2/get_organization_users.rb +6 -5
  59. data/lib/zendesk2/get_organizations.rb +2 -1
  60. data/lib/zendesk2/get_requested_tickets.rb +5 -4
  61. data/lib/zendesk2/get_ticket.rb +3 -2
  62. data/lib/zendesk2/get_ticket_audit.rb +5 -4
  63. data/lib/zendesk2/get_ticket_audits.rb +4 -3
  64. data/lib/zendesk2/get_ticket_comments.rb +6 -5
  65. data/lib/zendesk2/get_ticket_field.rb +3 -2
  66. data/lib/zendesk2/get_ticket_fields.rb +2 -1
  67. data/lib/zendesk2/get_ticket_metric.rb +4 -3
  68. data/lib/zendesk2/get_ticket_metrics.rb +3 -2
  69. data/lib/zendesk2/get_tickets.rb +2 -1
  70. data/lib/zendesk2/get_topic.rb +3 -2
  71. data/lib/zendesk2/get_topic_comment.rb +4 -3
  72. data/lib/zendesk2/get_topic_comments.rb +5 -4
  73. data/lib/zendesk2/get_topics.rb +2 -1
  74. data/lib/zendesk2/get_user.rb +7 -7
  75. data/lib/zendesk2/get_user_field.rb +3 -2
  76. data/lib/zendesk2/get_user_fields.rb +3 -2
  77. data/lib/zendesk2/get_user_identities.rb +4 -3
  78. data/lib/zendesk2/get_user_identity.rb +4 -3
  79. data/lib/zendesk2/get_user_memberships.rb +4 -3
  80. data/lib/zendesk2/get_user_organizations.rb +5 -4
  81. data/lib/zendesk2/get_users.rb +3 -2
  82. data/lib/zendesk2/get_view.rb +3 -2
  83. data/lib/zendesk2/get_view_tickets.rb +19 -16
  84. data/lib/zendesk2/get_views.rb +2 -1
  85. data/lib/zendesk2/group.rb +6 -5
  86. data/lib/zendesk2/groups.rb +7 -6
  87. data/lib/zendesk2/help_center.rb +15 -0
  88. data/lib/zendesk2/help_center/access_policy.rb +3 -2
  89. data/lib/zendesk2/help_center/article.rb +10 -7
  90. data/lib/zendesk2/help_center/articles.rb +7 -7
  91. data/lib/zendesk2/help_center/categories.rb +3 -2
  92. data/lib/zendesk2/help_center/category.rb +8 -7
  93. data/lib/zendesk2/help_center/create_help_center_article.rb +31 -29
  94. data/lib/zendesk2/help_center/create_help_center_category.rb +17 -16
  95. data/lib/zendesk2/help_center/create_help_center_post.rb +37 -0
  96. data/lib/zendesk2/help_center/create_help_center_section.rb +32 -31
  97. data/lib/zendesk2/help_center/create_help_center_topic.rb +36 -0
  98. data/lib/zendesk2/help_center/create_help_center_translation.rb +15 -14
  99. data/lib/zendesk2/help_center/destroy_help_center_article.rb +3 -2
  100. data/lib/zendesk2/help_center/destroy_help_center_category.rb +3 -2
  101. data/lib/zendesk2/help_center/destroy_help_center_post.rb +15 -0
  102. data/lib/zendesk2/help_center/destroy_help_center_section.rb +3 -2
  103. data/lib/zendesk2/help_center/destroy_help_center_topic.rb +15 -0
  104. data/lib/zendesk2/help_center/destroy_help_center_translation.rb +2 -1
  105. data/lib/zendesk2/help_center/get_help_center_access_policy.rb +6 -5
  106. data/lib/zendesk2/help_center/get_help_center_article.rb +7 -9
  107. data/lib/zendesk2/help_center/get_help_center_articles.rb +3 -2
  108. data/lib/zendesk2/help_center/get_help_center_categories.rb +6 -2
  109. data/lib/zendesk2/help_center/get_help_center_categories_articles.rb +8 -7
  110. data/lib/zendesk2/help_center/get_help_center_categories_sections.rb +6 -5
  111. data/lib/zendesk2/help_center/get_help_center_category.rb +7 -9
  112. data/lib/zendesk2/help_center/get_help_center_post.rb +19 -0
  113. data/lib/zendesk2/help_center/get_help_center_posts.rb +28 -0
  114. data/lib/zendesk2/help_center/get_help_center_section.rb +8 -10
  115. data/lib/zendesk2/help_center/get_help_center_sections.rb +3 -2
  116. data/lib/zendesk2/help_center/get_help_center_sections_articles.rb +9 -8
  117. data/lib/zendesk2/help_center/get_help_center_topic.rb +14 -0
  118. data/lib/zendesk2/help_center/get_help_center_topics.rb +10 -0
  119. data/lib/zendesk2/help_center/get_help_center_translation.rb +5 -4
  120. data/lib/zendesk2/help_center/get_help_center_translations.rb +7 -6
  121. data/lib/zendesk2/help_center/post.rb +72 -0
  122. data/lib/zendesk2/help_center/posts.rb +18 -0
  123. data/lib/zendesk2/help_center/search_help_center_articles.rb +8 -7
  124. data/lib/zendesk2/help_center/section.rb +11 -11
  125. data/lib/zendesk2/help_center/sections.rb +7 -6
  126. data/lib/zendesk2/help_center/topic.rb +52 -0
  127. data/lib/zendesk2/help_center/topics.rb +13 -0
  128. data/lib/zendesk2/help_center/translation.rb +8 -5
  129. data/lib/zendesk2/help_center/translation_source.rb +16 -13
  130. data/lib/zendesk2/help_center/translations.rb +3 -2
  131. data/lib/zendesk2/help_center/update_help_center_access_policy.rb +8 -7
  132. data/lib/zendesk2/help_center/update_help_center_article.rb +9 -11
  133. data/lib/zendesk2/help_center/update_help_center_category.rb +9 -11
  134. data/lib/zendesk2/help_center/update_help_center_post.rb +20 -0
  135. data/lib/zendesk2/help_center/update_help_center_section.rb +9 -11
  136. data/lib/zendesk2/help_center/update_help_center_topic.rb +20 -0
  137. data/lib/zendesk2/help_center/update_help_center_translation.rb +4 -3
  138. data/lib/zendesk2/logger.rb +3 -2
  139. data/lib/zendesk2/mark_membership_default.rb +7 -6
  140. data/lib/zendesk2/mark_user_identity_primary.rb +7 -6
  141. data/lib/zendesk2/membership.rb +10 -8
  142. data/lib/zendesk2/memberships.rb +18 -12
  143. data/lib/zendesk2/mock.rb +39 -34
  144. data/lib/zendesk2/model.rb +14 -3
  145. data/lib/zendesk2/organization.rb +7 -7
  146. data/lib/zendesk2/organizations.rb +14 -12
  147. data/lib/zendesk2/paged_collection.rb +40 -36
  148. data/lib/zendesk2/rate_limit.rb +4 -3
  149. data/lib/zendesk2/real.rb +25 -22
  150. data/lib/zendesk2/request.rb +78 -82
  151. data/lib/zendesk2/search.rb +8 -7
  152. data/lib/zendesk2/search_organization.rb +14 -14
  153. data/lib/zendesk2/search_user.rb +41 -37
  154. data/lib/zendesk2/searchable.rb +36 -26
  155. data/lib/zendesk2/ticket.rb +20 -18
  156. data/lib/zendesk2/ticket_audit.rb +5 -4
  157. data/lib/zendesk2/ticket_audits.rb +10 -11
  158. data/lib/zendesk2/ticket_change.rb +10 -11
  159. data/lib/zendesk2/ticket_comment.rb +2 -1
  160. data/lib/zendesk2/ticket_comment_privacy_change.rb +12 -14
  161. data/lib/zendesk2/ticket_comments.rb +7 -6
  162. data/lib/zendesk2/ticket_create.rb +8 -9
  163. data/lib/zendesk2/ticket_field.rb +5 -4
  164. data/lib/zendesk2/ticket_fields.rb +4 -3
  165. data/lib/zendesk2/ticket_metric.rb +2 -2
  166. data/lib/zendesk2/ticket_metrics.rb +3 -2
  167. data/lib/zendesk2/ticket_notification.rb +12 -13
  168. data/lib/zendesk2/ticket_voice_comment.rb +28 -29
  169. data/lib/zendesk2/tickets.rb +8 -7
  170. data/lib/zendesk2/topic.rb +49 -22
  171. data/lib/zendesk2/topic_comment.rb +12 -9
  172. data/lib/zendesk2/topic_comments.rb +4 -3
  173. data/lib/zendesk2/topics.rb +4 -3
  174. data/lib/zendesk2/update_category.rb +8 -6
  175. data/lib/zendesk2/update_forum.rb +5 -4
  176. data/lib/zendesk2/update_group.rb +5 -4
  177. data/lib/zendesk2/update_organization.rb +18 -9
  178. data/lib/zendesk2/update_request.rb +6 -5
  179. data/lib/zendesk2/update_ticket.rb +39 -38
  180. data/lib/zendesk2/update_ticket_field.rb +5 -4
  181. data/lib/zendesk2/update_topic.rb +5 -4
  182. data/lib/zendesk2/update_user.rb +39 -31
  183. data/lib/zendesk2/update_user_field.rb +4 -3
  184. data/lib/zendesk2/update_user_identity.rb +7 -6
  185. data/lib/zendesk2/update_view.rb +38 -34
  186. data/lib/zendesk2/user.rb +41 -37
  187. data/lib/zendesk2/user_field.rb +9 -6
  188. data/lib/zendesk2/user_fields.rb +4 -3
  189. data/lib/zendesk2/user_identities.rb +4 -3
  190. data/lib/zendesk2/user_identity.rb +12 -9
  191. data/lib/zendesk2/users.rb +5 -4
  192. data/lib/zendesk2/version.rb +2 -1
  193. data/lib/zendesk2/view.rb +24 -13
  194. data/lib/zendesk2/views.rb +3 -2
  195. data/spec/categories_spec.rb +63 -60
  196. data/spec/client_spec.rb +6 -5
  197. data/spec/forums_spec.rb +64 -61
  198. data/spec/groups_spec.rb +7 -8
  199. data/spec/help_center/articles_spec.rb +22 -26
  200. data/spec/help_center/categories_spec.rb +26 -27
  201. data/spec/help_center/posts_spec.rb +39 -0
  202. data/spec/help_center/sections_spec.rb +32 -33
  203. data/spec/help_center/topics_spec.rb +13 -0
  204. data/spec/lib/paged_collection_spec.rb +11 -11
  205. data/spec/lib/rate_limit_spec.rb +9 -8
  206. data/spec/memberships_spec.rb +38 -27
  207. data/spec/organizations_spec.rb +92 -87
  208. data/spec/shared/zendesk_resource.rb +40 -25
  209. data/spec/spec_helper.rb +8 -13
  210. data/spec/support/client_helper.rb +5 -4
  211. data/spec/support/data_helper.rb +1 -0
  212. data/spec/ticket_fields_spec.rb +6 -7
  213. data/spec/tickets_spec.rb +69 -58
  214. data/spec/topic_comments_spec.rb +7 -8
  215. data/spec/topics_spec.rb +5 -6
  216. data/spec/user_fields_spec.rb +7 -7
  217. data/spec/user_identities_spec.rb +29 -25
  218. data/spec/users_spec.rb +88 -78
  219. data/spec/views_spec.rb +45 -34
  220. data/spec/zendesk2_spec.rb +3 -2
  221. data/zendesk2.gemspec +15 -14
  222. metadata +21 -2
@@ -1,10 +1,11 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetCurrentUser
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/users/me.json" }
6
+ request_path { |_| '/users/me.json' }
6
7
 
7
8
  def mock
8
- cistern.get_user("user" => {"id" => cistern.current_user.fetch("id")})
9
+ cistern.get_user('user' => { 'id' => cistern.current_user.fetch('id') })
9
10
  end
10
11
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetForum
2
3
  include Zendesk2::Request
3
4
 
@@ -5,12 +6,12 @@ class Zendesk2::GetForum
5
6
  request_path { |r| "/forums/#{r.forum_id}.json" }
6
7
 
7
8
  def forum_id
8
- params.fetch("forum").fetch("id")
9
+ params.fetch('forum').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
13
  mock_response(
13
- "forum" => find!(:forums, forum_id)
14
+ 'forum' => find!(:forums, forum_id)
14
15
  )
15
16
  end
16
17
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetForums
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/forums.json" }
6
+ request_path { |_| '/forums.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetGroup
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetGroup
5
6
  request_path { |r| "/groups/#{r.group_id}.json" }
6
7
 
7
8
  def group_id
8
- @_group_id ||= params.fetch("group").fetch("id")
9
+ @_group_id ||= params.fetch('group').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("group" => find!(:groups, group_id))
13
+ mock_response('group' => find!(:groups, group_id))
13
14
  end
14
15
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetGroups
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/groups.json" }
6
+ request_path { |_| '/groups.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetMembership
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetMembership
5
6
  request_path { |r| "/organization_memberships/#{r.membership_id}.json" }
6
7
 
7
8
  def membership_id
8
- params.fetch("organization_membership").fetch("id")
9
+ params.fetch('organization_membership').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("organization_membership" => find!(:memberships, membership_id))
13
+ mock_response('organization_membership' => find!(:memberships, membership_id))
13
14
  end
14
15
  end
@@ -1,12 +1,13 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetMemberships
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |r| "/organization_memberships.json" }
6
+ request_path { |_r| '/organization_memberships.json' }
6
7
 
7
8
  page_params!
8
9
 
9
10
  def mock
10
- page(self.data[:memberships].values, root: "organization_memberships")
11
+ page(data[:memberships].values, root: 'organization_memberships')
11
12
  end
12
13
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganization
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetOrganization
5
6
  request_path { |r| "/organizations/#{r.organization_id}.json" }
6
7
 
7
8
  def organization_id
8
- params.fetch("organization").fetch("id").to_i
9
+ params.fetch('organization').fetch('id').to_i
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("organization" => find!(:organizations, organization_id))
13
+ mock_response('organization' => find!(:organizations, organization_id))
13
14
  end
14
15
  end
@@ -1,17 +1,20 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationByExternalId
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_params { |r| { "external_id" => r.external_id } }
6
- request_path { |_| "/organizations/search.json" }
6
+ request_params { |r| { 'external_id' => r.external_id } }
7
+ request_path { |_| '/organizations/search.json' }
7
8
 
8
9
  def external_id
9
- params.fetch("external_id")
10
+ params.fetch('external_id')
10
11
  end
11
12
 
12
13
  def mock
13
- results = self.data[:organizations].select { |k,v| v["external_id"].to_s.downcase == external_id.to_s.downcase }.values
14
+ results = data[:organizations].select do |_k, v|
15
+ v['external_id'].to_s.casecmp(external_id.to_s.downcase).zero?
16
+ end.values
14
17
 
15
- mock_response("organizations" => results)
18
+ mock_response('organizations' => results)
16
19
  end
17
20
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationMemberships
2
3
  include Zendesk2::Request
3
4
 
@@ -7,10 +8,12 @@ class Zendesk2::GetOrganizationMemberships
7
8
  page_params!
8
9
 
9
10
  def organization_id
10
- params.fetch("membership").fetch("organization_id").to_i
11
+ params.fetch('membership').fetch('organization_id').to_i
11
12
  end
12
13
 
13
14
  def mock
14
- page(self.data[:memberships].values.select { |m| m["organization_id"] == organization_id }, root: "organization_memberships")
15
+ collection = data[:memberships].values.select { |m| m['organization_id'] == organization_id }
16
+
17
+ page(collection, root: 'organization_memberships')
15
18
  end
16
19
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationTickets
2
3
  include Zendesk2::Request
3
4
 
@@ -7,14 +8,15 @@ class Zendesk2::GetOrganizationTickets
7
8
  page_params!
8
9
 
9
10
  def organization_id
10
- params.fetch("organization_id").to_i
11
+ params.fetch('organization_id').to_i
11
12
  end
12
13
 
13
- def mock(params={})
14
- requesters = self.data[:users].values.select { |u| u["organization_id"] == organization_id }.map { |s| s["organization_id"] }
14
+ def mock(_params = {})
15
+ organizations = data[:users].values.select { |u| u['organization_id'] == organization_id }
16
+ requesters = organizations.map { |s| s['organization_id'] }
15
17
 
16
- tickets = self.data[:tickets].values.select { |t| requesters.include?(t["organization_id"]) }
18
+ tickets = data[:tickets].values.select { |t| requesters.include?(t['organization_id']) }
17
19
 
18
- page(tickets, root: "tickets")
20
+ page(tickets, root: 'tickets')
19
21
  end
20
22
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizationUsers
2
3
  include Zendesk2::Request
3
4
 
@@ -7,14 +8,14 @@ class Zendesk2::GetOrganizationUsers
7
8
  page_params!
8
9
 
9
10
  def organization_id
10
- params.fetch("organization").fetch("id").to_i
11
+ params.fetch('organization').fetch('id').to_i
11
12
  end
12
13
 
13
14
  def mock
14
- users = self.data[:memberships].values.
15
- select { |m| m["organization_id"] == organization_id }.
16
- map { |m| self.data[:users].fetch(m["user_id"]) }
15
+ users = data[:memberships].values
16
+ .select { |m| m['organization_id'] == organization_id }
17
+ .map { |m| data[:users].fetch(m['user_id']) }
17
18
 
18
- page(users, root: "users")
19
+ page(users, root: 'users')
19
20
  end
20
21
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetOrganizations
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/organizations.json" }
6
+ request_path { |_| '/organizations.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetRequestedTickets
2
3
  include Zendesk2::Request
3
4
 
@@ -7,12 +8,12 @@ class Zendesk2::GetRequestedTickets
7
8
  page_params!
8
9
 
9
10
  def requester_id
10
- params.fetch("requester_id").to_i
11
+ params.fetch('requester_id').to_i
11
12
  end
12
13
 
13
- def mock(params={})
14
- tickets = self.data[:tickets].values.select { |u| u["requester_id"] == requester_id }
14
+ def mock(_params = {})
15
+ tickets = data[:tickets].values.select { |u| u['requester_id'] == requester_id }
15
16
 
16
- page(tickets, root: "tickets")
17
+ page(tickets, root: 'tickets')
17
18
  end
18
19
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicket
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetTicket
5
6
  request_path { |r| "/tickets/#{r.ticket_id}.json" }
6
7
 
7
8
  def ticket_id
8
- params.fetch("ticket").fetch("id")
9
+ params.fetch('ticket').fetch('id')
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("ticket" => self.find!(:tickets, ticket_id))
13
+ mock_response('ticket' => find!(:tickets, ticket_id))
13
14
  end
14
15
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketAudit
2
3
  include Zendesk2::Request
3
4
 
@@ -5,14 +6,14 @@ class Zendesk2::GetTicketAudit
5
6
  request_path { |r| "/tickets/#{r.ticket_id}/audits/#{r.audit_id}.json" }
6
7
 
7
8
  def audit_id
8
- params.fetch("id")
9
+ params.fetch('id')
9
10
  end
10
11
 
11
12
  def ticket_id
12
- params.fetch("ticket_id")
13
+ params.fetch('ticket_id')
13
14
  end
14
15
 
15
- def mock(params={})
16
- mock_response("ticket_audit" => find!(:ticket_audits, audit_id))
16
+ def mock(_params = {})
17
+ mock_response('ticket_audit' => find!(:ticket_audits, audit_id))
17
18
  end
18
19
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketAudits
2
3
  include Zendesk2::Request
3
4
 
@@ -7,12 +8,12 @@ class Zendesk2::GetTicketAudits
7
8
  page_params!
8
9
 
9
10
  def ticket_id
10
- params.fetch("ticket_id").to_i
11
+ params.fetch('ticket_id').to_i
11
12
  end
12
13
 
13
14
  def mock
14
- audits = self.data[:ticket_audits].values.select { |a| a["ticket_id"] == ticket_id }
15
+ audits = data[:ticket_audits].values.select { |a| a['ticket_id'] == ticket_id }
15
16
 
16
- page(audits, root: "audits")
17
+ page(audits, root: 'audits')
17
18
  end
18
19
  end
@@ -1,16 +1,17 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketComments
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |r| "/tickets/#{r.ticket_id}/comments.json" }
6
+ request_path { |r| "/tickets/#{r.ticket_id}/comments.json" }
6
7
 
7
8
  def ticket_id
8
- params.fetch("ticket_id").to_i
9
+ params.fetch('ticket_id').to_i
9
10
  end
10
11
 
11
- def mock(params={})
12
- comments = self.data[:ticket_comments].values.select { |comment| comment["ticket_id"] == ticket_id }
12
+ def mock(_params = {})
13
+ comments = data[:ticket_comments].values.select { |comment| comment['ticket_id'] == ticket_id }
13
14
 
14
- page(comments, root: "comments")
15
+ page(comments, root: 'comments')
15
16
  end
16
17
  end
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketField
2
3
  include Zendesk2::Request
3
4
 
@@ -5,10 +6,10 @@ class Zendesk2::GetTicketField
5
6
  request_path { |r| "/ticket_fields/#{r.ticket_field_id}.json" }
6
7
 
7
8
  def ticket_field_id
8
- params.fetch("ticket_field").fetch("id").to_i
9
+ params.fetch('ticket_field').fetch('id').to_i
9
10
  end
10
11
 
11
12
  def mock
12
- mock_response("ticket_field" => find!(:ticket_fields, ticket_field_id))
13
+ mock_response('ticket_field' => find!(:ticket_fields, ticket_field_id))
13
14
  end
14
15
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketFields
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |_| "/ticket_fields.json" }
6
+ request_path { |_| '/ticket_fields.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,3 +1,4 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketMetric
2
3
  include Zendesk2::Request
3
4
 
@@ -7,16 +8,16 @@ class Zendesk2::GetTicketMetric
7
8
  end
8
9
 
9
10
  def metric_id
10
- params["id"]
11
+ params['id']
11
12
  end
12
13
 
13
14
  def ticket_id
14
- params.fetch("ticket_id")
15
+ params.fetch('ticket_id')
15
16
  end
16
17
 
17
18
  def mock
18
19
  mock_response(
19
- "ticket_metric" => find!(:ticket_metrics, metric_id)
20
+ 'ticket_metric' => find!(:ticket_metrics, metric_id)
20
21
  )
21
22
  end
22
23
  end
@@ -1,12 +1,13 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTicketMetrics
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { "/ticket_metrics.json" }
6
+ request_path { '/ticket_metrics.json' }
6
7
 
7
8
  page_params!
8
9
 
9
10
  def mock
10
- page(:ticket_metrics, root: "metrics")
11
+ page(:ticket_metrics, root: 'metrics')
11
12
  end
12
13
  end
@@ -1,8 +1,9 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTickets
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_method :get
5
- request_path { |r| "/tickets.json" }
6
+ request_path { |_r| '/tickets.json' }
6
7
 
7
8
  page_params!
8
9
 
@@ -1,13 +1,14 @@
1
+ # frozen_string_literal: true
1
2
  class Zendesk2::GetTopic
2
3
  include Zendesk2::Request
3
4
 
4
5
  request_path { |r| "/topics/#{r.topic_id}.json" }
5
6
 
6
7
  def topic_id
7
- params.fetch("topic").fetch("id")
8
+ params.fetch('topic').fetch('id')
8
9
  end
9
10
 
10
11
  def mock
11
- mock_response("topic" => self.find!(:topics, topic_id))
12
+ mock_response('topic' => find!(:topics, topic_id))
12
13
  end
13
14
  end