zendesk2 1.4.2 → 1.5.3
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/README.md +7 -1
- data/lib/zendesk2/attributes.rb +1 -1
- data/lib/zendesk2/{collection.rb → client/collection.rb} +22 -17
- data/lib/zendesk2/client/collections/categories.rb +2 -1
- data/lib/zendesk2/client/collections/forums.rb +2 -1
- data/lib/zendesk2/client/collections/groups.rb +4 -3
- data/lib/zendesk2/client/collections/help_center/articles.rb +2 -1
- data/lib/zendesk2/client/collections/help_center/categories.rb +2 -1
- data/lib/zendesk2/client/collections/help_center/sections.rb +2 -1
- data/lib/zendesk2/client/collections/memberships.rb +9 -7
- data/lib/zendesk2/client/collections/organizations.rb +3 -2
- data/lib/zendesk2/client/collections/ticket_audits.rb +5 -4
- data/lib/zendesk2/client/collections/ticket_comments.rb +4 -3
- data/lib/zendesk2/client/collections/ticket_fields.rb +3 -1
- data/lib/zendesk2/client/collections/tickets.rb +2 -1
- data/lib/zendesk2/client/collections/topic_comments.rb +2 -1
- data/lib/zendesk2/client/collections/topics.rb +2 -1
- data/lib/zendesk2/client/collections/user_fields.rb +3 -1
- data/lib/zendesk2/client/collections/user_identities.rb +3 -1
- data/lib/zendesk2/client/collections/users.rb +3 -2
- data/lib/zendesk2/client/help_center.rb +3 -0
- data/lib/zendesk2/client/mock.rb +7 -130
- data/lib/zendesk2/{model.rb → client/model.rb} +7 -3
- data/lib/zendesk2/client/models/audit_event.rb +2 -2
- data/lib/zendesk2/client/models/category.rb +8 -8
- data/lib/zendesk2/client/models/forum.rb +11 -16
- data/lib/zendesk2/client/models/group.rb +8 -13
- data/lib/zendesk2/client/models/help_center/article.rb +12 -16
- data/lib/zendesk2/client/models/help_center/category.rb +12 -16
- data/lib/zendesk2/client/models/help_center/section.rb +12 -16
- data/lib/zendesk2/client/models/membership.rb +10 -12
- data/lib/zendesk2/client/models/organization.rb +13 -20
- data/lib/zendesk2/client/models/ticket.rb +21 -19
- data/lib/zendesk2/client/models/ticket_audit.rb +3 -3
- data/lib/zendesk2/client/models/ticket_comment.rb +1 -1
- data/lib/zendesk2/client/models/ticket_comment_privacy_change.rb +1 -1
- data/lib/zendesk2/client/models/ticket_field.rb +5 -13
- data/lib/zendesk2/client/models/ticket_metric.rb +1 -1
- data/lib/zendesk2/client/models/ticket_voice_comment.rb +1 -1
- data/lib/zendesk2/client/models/topic.rb +9 -14
- data/lib/zendesk2/client/models/topic_comment.rb +14 -19
- data/lib/zendesk2/client/models/user.rb +25 -32
- data/lib/zendesk2/client/models/user_field.rb +10 -18
- data/lib/zendesk2/client/models/user_identity.rb +9 -18
- data/lib/zendesk2/client/real.rb +7 -8
- data/lib/zendesk2/client/request.rb +271 -0
- data/lib/zendesk2/client/requests/create_category.rb +19 -27
- data/lib/zendesk2/client/requests/create_forum.rb +23 -28
- data/lib/zendesk2/client/requests/create_group.rb +25 -29
- data/lib/zendesk2/client/requests/create_help_center_article.rb +54 -60
- data/lib/zendesk2/client/requests/create_help_center_category.rb +35 -47
- data/lib/zendesk2/client/requests/create_help_center_section.rb +49 -55
- data/lib/zendesk2/client/requests/create_membership.rb +42 -42
- data/lib/zendesk2/client/requests/create_organization.rb +30 -40
- data/lib/zendesk2/client/requests/create_ticket.rb +76 -85
- data/lib/zendesk2/client/requests/create_ticket_field.rb +36 -40
- data/lib/zendesk2/client/requests/create_topic.rb +23 -28
- data/lib/zendesk2/client/requests/create_topic_comment.rb +27 -31
- data/lib/zendesk2/client/requests/create_user.rb +51 -56
- data/lib/zendesk2/client/requests/create_user_field.rb +36 -40
- data/lib/zendesk2/client/requests/create_user_identity.rb +39 -44
- data/lib/zendesk2/client/requests/destroy_category.rb +8 -21
- data/lib/zendesk2/client/requests/destroy_forum.rb +8 -23
- data/lib/zendesk2/client/requests/destroy_group.rb +8 -21
- data/lib/zendesk2/client/requests/destroy_help_center_article.rb +8 -18
- data/lib/zendesk2/client/requests/destroy_help_center_category.rb +8 -18
- data/lib/zendesk2/client/requests/destroy_help_center_section.rb +10 -18
- data/lib/zendesk2/client/requests/destroy_membership.rb +8 -22
- data/lib/zendesk2/client/requests/destroy_organization.rb +8 -21
- data/lib/zendesk2/client/requests/destroy_ticket.rb +8 -21
- data/lib/zendesk2/client/requests/destroy_ticket_field.rb +8 -21
- data/lib/zendesk2/client/requests/destroy_topic.rb +8 -23
- data/lib/zendesk2/client/requests/destroy_topic_comment.rb +11 -24
- data/lib/zendesk2/client/requests/destroy_user.rb +17 -43
- data/lib/zendesk2/client/requests/destroy_user_field.rb +7 -22
- data/lib/zendesk2/client/requests/destroy_user_identity.rb +10 -25
- data/lib/zendesk2/client/requests/get_assignable_groups.rb +8 -16
- data/lib/zendesk2/client/requests/get_categories.rb +7 -15
- data/lib/zendesk2/client/requests/get_category.rb +11 -22
- data/lib/zendesk2/client/requests/get_ccd_tickets.rb +11 -18
- data/lib/zendesk2/client/requests/get_current_user.rb +6 -16
- data/lib/zendesk2/client/requests/get_forum.rb +11 -23
- data/lib/zendesk2/client/requests/get_forums.rb +7 -15
- data/lib/zendesk2/client/requests/get_group.rb +9 -23
- data/lib/zendesk2/client/requests/get_groups.rb +7 -15
- data/lib/zendesk2/client/requests/get_help_center_article.rb +13 -37
- data/lib/zendesk2/client/requests/get_help_center_articles.rb +6 -15
- data/lib/zendesk2/client/requests/get_help_center_categories.rb +6 -15
- data/lib/zendesk2/client/requests/get_help_center_category.rb +13 -37
- data/lib/zendesk2/client/requests/get_help_center_section.rb +14 -37
- data/lib/zendesk2/client/requests/get_help_center_sections.rb +6 -15
- data/lib/zendesk2/client/requests/get_membership.rb +9 -24
- data/lib/zendesk2/client/requests/get_organization.rb +9 -22
- data/lib/zendesk2/client/requests/get_organization_by_external_id.rb +11 -20
- data/lib/zendesk2/client/requests/get_organization_memberships.rb +10 -16
- data/lib/zendesk2/client/requests/get_organization_tickets.rb +14 -21
- data/lib/zendesk2/client/requests/get_organization_users.rb +12 -20
- data/lib/zendesk2/client/requests/get_organizations.rb +7 -16
- data/lib/zendesk2/client/requests/get_requested_tickets.rb +12 -18
- data/lib/zendesk2/client/requests/get_ticket.rb +9 -23
- data/lib/zendesk2/client/requests/get_ticket_audits.rb +12 -18
- data/lib/zendesk2/client/requests/get_ticket_comments.rb +10 -19
- data/lib/zendesk2/client/requests/get_ticket_field.rb +9 -22
- data/lib/zendesk2/client/requests/get_ticket_fields.rb +7 -15
- data/lib/zendesk2/client/requests/get_tickets.rb +7 -15
- data/lib/zendesk2/client/requests/get_topic.rb +8 -23
- data/lib/zendesk2/client/requests/get_topic_comment.rb +12 -28
- data/lib/zendesk2/client/requests/get_topic_comments.rb +13 -18
- data/lib/zendesk2/client/requests/get_topics.rb +6 -15
- data/lib/zendesk2/client/requests/get_user.rb +15 -28
- data/lib/zendesk2/client/requests/get_user_field.rb +9 -22
- data/lib/zendesk2/client/requests/get_user_identities.rb +11 -18
- data/lib/zendesk2/client/requests/get_user_identity.rb +11 -21
- data/lib/zendesk2/client/requests/get_user_memberships.rb +12 -18
- data/lib/zendesk2/client/requests/get_users.rb +7 -15
- data/lib/zendesk2/client/requests/mark_membership_default.rb +17 -28
- data/lib/zendesk2/client/requests/mark_user_identity_primary.rb +17 -30
- data/lib/zendesk2/client/requests/search.rb +30 -19
- data/lib/zendesk2/client/requests/search_help_center_articles.rb +22 -18
- data/lib/zendesk2/client/requests/search_organization.rb +40 -28
- data/lib/zendesk2/client/requests/search_user.rb +56 -44
- data/lib/zendesk2/client/requests/update_category.rb +14 -24
- data/lib/zendesk2/client/requests/update_forum.rb +13 -25
- data/lib/zendesk2/client/requests/update_group.rb +12 -24
- data/lib/zendesk2/client/requests/update_help_center_article.rb +17 -42
- data/lib/zendesk2/client/requests/update_help_center_category.rb +17 -42
- data/lib/zendesk2/client/requests/update_help_center_section.rb +17 -42
- data/lib/zendesk2/client/requests/update_organization.rb +23 -35
- data/lib/zendesk2/client/requests/update_ticket.rb +63 -63
- data/lib/zendesk2/client/requests/update_ticket_field.rb +12 -24
- data/lib/zendesk2/client/requests/update_topic.rb +11 -25
- data/lib/zendesk2/client/requests/update_user.rb +47 -62
- data/lib/zendesk2/client/requests/update_user_field.rb +11 -23
- data/lib/zendesk2/client/requests/update_user_identity.rb +20 -28
- data/lib/zendesk2/client.rb +52 -28
- data/lib/zendesk2/paged_collection.rb +9 -9
- data/lib/zendesk2/searchable.rb +1 -1
- data/lib/zendesk2/version.rb +1 -1
- data/lib/zendesk2.rb +1 -13
- data/spec/categories_spec.rb +132 -0
- data/spec/forums_spec.rb +132 -0
- data/spec/lib/paged_collection_spec.rb +2 -2
- data/spec/memberships_spec.rb +5 -9
- data/spec/organizations_spec.rb +176 -25
- data/spec/spec_helper.rb +2 -0
- data/spec/tickets_spec.rb +2 -2
- data/spec/topic_comments_spec.rb +2 -2
- data/spec/user_identities_spec.rb +9 -6
- data/spec/users_spec.rb +22 -21
- data/zendesk2.gemspec +1 -2
- metadata +7 -21
- data/lib/zendesk2/client/requests/update_topic_comment.rb +0 -37
@@ -1,47 +1,35 @@
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class Zendesk2::Client
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identity
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position
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}.merge(params)
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self.data[:help_center_categories][identity] = record
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response(
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:method => :post,
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:body => {"category" => record},
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:path => "/categories.json"
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)
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end
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end # Mock
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end # Zendesk2::Client
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class Zendesk2::Client::CreateHelpCenterCategory < Zendesk2::Client::Request
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request_method :post
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request_path { |_| "/help_center/categories.json" }
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request_body { |r| {"category" => r.category_params} }
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def self.accepted_attributes
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%w[category_id description locale name position sorting]
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end
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def category_params
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Cistern::Hash.slice(params.fetch("category"), *self.class.accepted_attributes)
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end
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def mock
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identity = service.serial_id
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locale = params["locale"] ||= "en-us"
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position = self.data[:help_center_categories].size
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record = {
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"id" => identity,
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"url" => url_for("/help_center/#{locale}/categories/#{identity}.json"),
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"html_url" => html_url_for("/hc/#{locale}/categories/#{identity}.json"),
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"author_id" => service.current_user["id"],
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"position" => position,
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"created_at" => Time.now.iso8601,
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"updated_at" => Time.now.iso8601,
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"description" => "",
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}.merge(category_params)
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self.data[:help_center_categories][identity] = record
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mock_response("category" => record)
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end
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end
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class Zendesk2::Client
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end
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:body => {"section" => record},
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:path => "/sections/#{category_id}.json"
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)
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end
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end # Mock
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end # Zendesk2::Client
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class Zendesk2::Client::CreateHelpCenterSection < Zendesk2::Client::Request
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request_method :post
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request_path { |r| "/help_center/categories/#{r.category_id}/sections.json" }
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request_body { |r| { "section" => r.section_params } }
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def self.accepted_attributes
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%w[category_id description locale name position sorting]
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end
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def section_params
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Cistern::Hash.slice(params.fetch("section"), *self.class.accepted_attributes)
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end
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def category_id
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params.fetch("section").fetch("category_id")
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end
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def mock
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identity = service.serial_id
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locale = params["locale"] ||= "en-us"
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position = self.data[:help_center_sections].values.select { |a| a["category_id"] == category_id }.size
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record = {
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"id" => identity,
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"url" => url_for("/help_center/#{locale}/sections/#{identity}.json"),
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"html_url" => html_url_for("/hc/#{locale}/sections/#{identity}.json"),
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"author_id" => service.current_user["id"],
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"comments_disabled" => false,
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"label_names" => [],
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"draft" => false,
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"promoted" => false,
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"position" => position,
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"vote_sum" => 0,
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"vote_count" => 0,
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"category_id" => category_id,
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"created_at" => Time.now.iso8601,
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"updated_at" => Time.now.iso8601,
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"name" => "",
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"body" => "",
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"source_locale" => locale,
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"outdated" => false,
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}.merge(section_params)
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service.data[:help_center_sections][identity] = record
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mock_response("section" => record)
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end
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end
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class Zendesk2::Client
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class Zendesk2::Client::CreateMembership < Zendesk2::Client::Request
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request_method :post
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request_path { |r| "/users/#{r.user_id}/organization_memberships.json" }
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request_body { |r| { "organization_membership" => r.membership_params } }
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def self.accepted_params
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%w[user_id organization_id default]
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end
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def membership_params
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@_membership_params ||= Cistern::Hash.slice(params.fetch("membership"), *self.class.accepted_params)
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end
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def user_id
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params.fetch("membership").fetch("user_id").to_i
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end
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def organization_id
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params.fetch("membership").fetch("organization_id").to_i
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end
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def mock
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find!(:users, user_id)
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find!(:organizations, organization_id,
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:error => :invalid,
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:details => {
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"organization" => [ { "description" => "Organization cannot be blank" } ],
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})
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if self.data[:memberships].values.find { |m| m["user_id"] == user_id && m["organization_id"] == organization_id }
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error!(:invalid, description: { "user_id" => [ { "description" => "User has already been taken" } ] })
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end
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end # Real
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def create_membership(params={})
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require_parameters(params, "user_id", "organization_id")
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resource_id = service.serial_id
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organization_id = params["organization_id"]
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+
default_membership = false # !self.data[:memberships].values.find { |m| m["user_id"] == user_id && m["default"] }
|
22
37
|
|
23
|
-
|
24
|
-
|
25
|
-
|
26
|
-
|
27
|
-
|
38
|
+
resource = {
|
39
|
+
"id" => resource_id,
|
40
|
+
"user_id" => user_id,
|
41
|
+
"organization_id" => organization_id,
|
42
|
+
"default" => default_membership,
|
43
|
+
}
|
28
44
|
|
29
|
-
|
45
|
+
self.data[:memberships][resource_id] = resource
|
30
46
|
|
31
|
-
|
32
|
-
|
33
|
-
resource = {
|
34
|
-
"id" => resource_id,
|
35
|
-
"user_id" => user_id,
|
36
|
-
"organization_id" => organization_id,
|
37
|
-
"default" => default_membership,
|
38
|
-
}
|
39
|
-
|
40
|
-
self.data[:memberships][resource_id] = resource
|
41
|
-
|
42
|
-
response(
|
43
|
-
:method => :post,
|
44
|
-
:body => { "organization_membership" => resource },
|
45
|
-
:path => "/users/#{user_id}/organization_memberships.json",
|
46
|
-
)
|
47
|
-
end
|
48
|
-
end # Mock
|
47
|
+
mock_response("organization_membership" => resource)
|
48
|
+
end
|
49
49
|
end
|
@@ -1,46 +1,36 @@
|
|
1
|
-
class Zendesk2::Client
|
2
|
-
|
3
|
-
|
4
|
-
|
5
|
-
|
6
|
-
|
7
|
-
|
8
|
-
|
1
|
+
class Zendesk2::Client::CreateOrganization < Zendesk2::Client::Request
|
2
|
+
request_method :post
|
3
|
+
request_path { |_| "/organizations.json" }
|
4
|
+
request_body { |r| { "organization" => Cistern::Hash.except(r.params["organization"], "id") } }
|
5
|
+
|
6
|
+
def self.accepted_attributes
|
7
|
+
%w[details domain_names external_id group_id organization_fields shared_comments shared_tickets tags name notes]
|
8
|
+
end
|
9
|
+
|
10
|
+
def mock
|
11
|
+
identity = service.serial_id
|
12
|
+
|
13
|
+
record = {
|
14
|
+
"id" => identity,
|
15
|
+
"url" => url_for("/organizations/#{identity}.json"),
|
16
|
+
"created_at" => Time.now.iso8601,
|
17
|
+
"updated_at" => Time.now.iso8601,
|
18
|
+
}.merge(Cistern::Hash.slice(params.fetch("organization"), *self.class.accepted_attributes))
|
19
|
+
|
20
|
+
unless record["name"]
|
21
|
+
error!(:invalid, details: { "name" => [ { "description" => "Name cannot be blank" } ]})
|
9
22
|
end
|
10
|
-
end # Real
|
11
23
|
|
12
|
-
|
13
|
-
|
14
|
-
|
15
|
-
identity = self.class.new_id
|
16
|
-
|
17
|
-
record = {
|
18
|
-
"id" => identity,
|
19
|
-
"url" => url_for("/organizations/#{identity}.json"),
|
20
|
-
"created_at" => Time.now.iso8601,
|
21
|
-
"updated_at" => Time.now.iso8601,
|
22
|
-
}.merge(params)
|
23
|
-
|
24
|
-
|
25
|
-
unless record["name"]
|
26
|
-
error!(:invalid, details: { "name" => [ { "description" => "Name cannot be blank" } ]})
|
27
|
-
end
|
28
|
-
|
29
|
-
if self.data[:organizations].values.find { |o| o["name"] == record["name"]}
|
30
|
-
error!(:invalid, details: {"name" => [ { "description" => "Name: has already been taken" } ]})
|
31
|
-
end
|
24
|
+
if self.data[:organizations].values.find { |o| o["name"].downcase == record["name"].downcase }
|
25
|
+
error!(:invalid, details: {"name" => [ { "description" => "Name: has already been taken" } ]})
|
26
|
+
end
|
32
27
|
|
33
|
-
|
34
|
-
|
35
|
-
|
28
|
+
if record["external_id"] && self.data[:organizations].values.find { |o| o["external_id"] == record["external_id"] }
|
29
|
+
error!(:invalid, details: {"name" => [ { "description" => "External has already been taken" } ]})
|
30
|
+
end
|
36
31
|
|
37
|
-
|
32
|
+
self.data[:organizations][identity] = record
|
38
33
|
|
39
|
-
|
40
|
-
|
41
|
-
:body => {"organization" => record},
|
42
|
-
:path => "/organizations.json"
|
43
|
-
)
|
44
|
-
end
|
45
|
-
end # Mock
|
34
|
+
mock_response({"organization" => record}, {status: 201})
|
35
|
+
end
|
46
36
|
end
|
@@ -1,96 +1,87 @@
|
|
1
|
-
class Zendesk2::Client
|
2
|
-
|
3
|
-
|
4
|
-
|
5
|
-
:body => {"ticket" => params},
|
6
|
-
:method => :post,
|
7
|
-
:path => "/tickets.json",
|
8
|
-
)
|
9
|
-
end
|
10
|
-
end # Real
|
1
|
+
class Zendesk2::Client::CreateTicket < Zendesk2::Client::Request
|
2
|
+
request_method :post
|
3
|
+
request_path { |_| "/tickets.json" }
|
4
|
+
request_body { |r| {"ticket" => r.ticket_params} }
|
11
5
|
|
12
|
-
|
13
|
-
|
14
|
-
|
6
|
+
def self.accepted_attributes
|
7
|
+
%w[external_id via priority requester requester_id submitter_id assignee_id organization_id subject description custom_fields recipient status collaborator_ids tags]
|
8
|
+
end
|
15
9
|
|
16
|
-
|
10
|
+
def ticket_params
|
11
|
+
@_ticket_params ||= Cistern::Hash.slice(params.fetch("ticket"), *self.class.accepted_attributes)
|
12
|
+
end
|
17
13
|
|
18
|
-
|
19
|
-
|
20
|
-
|
14
|
+
def mock
|
15
|
+
create_params = ticket_params.dup
|
16
|
+
|
17
|
+
if create_params["description"].nil? || create_params["description"] == ""
|
18
|
+
error!(:invalid, :details => {"base" => [{"description" => "Description: cannot be blank"}]})
|
19
|
+
end
|
21
20
|
|
22
|
-
|
23
|
-
|
24
|
-
|
25
|
-
|
26
|
-
|
27
|
-
|
28
|
-
|
29
|
-
|
30
|
-
|
31
|
-
|
32
|
-
|
33
|
-
"details" => {
|
34
|
-
"requester" => [
|
35
|
-
{
|
36
|
-
"description" => "Requester Name: is too short (minimum is 1 characters)"
|
37
|
-
}
|
38
|
-
]}})
|
39
|
-
end
|
40
|
-
|
41
|
-
user_id = if known_user = self.users.search(email: requester['email']).first
|
42
|
-
known_user.identity
|
43
|
-
else
|
44
|
-
# name is not required in this case
|
45
|
-
create_user(requester).body["user"]["id"]
|
46
|
-
end.to_s
|
47
|
-
|
48
|
-
params['requester_id'] = user_id
|
21
|
+
requester_id = create_params.delete('requester_id')
|
22
|
+
|
23
|
+
if requester = create_params.delete('requester')
|
24
|
+
if !requester['name'] || requester['name'].size < 1
|
25
|
+
error!(:invalid,
|
26
|
+
:details => {
|
27
|
+
"requester" => [
|
28
|
+
{
|
29
|
+
"description" => "Requester Name: is too short (minimum is 1 characters)"
|
30
|
+
}
|
31
|
+
]})
|
49
32
|
end
|
50
33
|
|
51
|
-
|
34
|
+
user_id = if known_user = service.users.search(email: requester['email']).first
|
35
|
+
known_user.identity
|
36
|
+
else
|
37
|
+
# name is not required in this case
|
38
|
+
service.create_user("user" => requester).body["user"]["id"]
|
39
|
+
end
|
40
|
+
|
41
|
+
create_params['requester_id'] = user_id.to_i
|
42
|
+
end
|
43
|
+
|
44
|
+
requested_custom_fields = (create_params.delete("custom_fields") || [])
|
52
45
|
|
53
|
-
|
54
|
-
|
55
|
-
if self.data[:ticket_fields][field_id.to_s]
|
56
|
-
{"id" => field_id, "value" => cf["value"] }
|
57
|
-
else
|
58
|
-
# @fixme error ?!
|
59
|
-
end
|
60
|
-
end.compact
|
46
|
+
custom_fields = requested_custom_fields.map do |cf|
|
47
|
+
field_id = cf["id"].to_i
|
61
48
|
|
62
|
-
|
63
|
-
|
64
|
-
|
49
|
+
if service.data[:ticket_fields][field_id]
|
50
|
+
{"id" => field_id, "value" => cf["value"] }
|
51
|
+
else
|
52
|
+
# @fixme error ?!
|
65
53
|
end
|
54
|
+
end.compact
|
66
55
|
|
67
|
-
|
68
|
-
|
69
|
-
"
|
70
|
-
"created_at" => Time.now.iso8601,
|
71
|
-
"updated_at" => Time.now.iso8601,
|
72
|
-
"priority" => nil,
|
73
|
-
"collaborator_ids" => [],
|
74
|
-
"custom_fields" => custom_fields,
|
75
|
-
}.merge(params)
|
76
|
-
|
77
|
-
record["requester_id"] ||= (requester_id && requester_id.to_s) || current_user["id"].to_s
|
78
|
-
record["submitter_id"] = current_user["id"].to_s
|
79
|
-
|
80
|
-
# @note invalid requester id does NOT cause a 404 or 422
|
81
|
-
record["organization_id"] = if requester = self.data[:users][record["requester_id"]]
|
82
|
-
requester["organization_id"]
|
83
|
-
else
|
84
|
-
nil
|
85
|
-
end
|
86
|
-
|
87
|
-
self.data[:tickets][identity] = record
|
88
|
-
|
89
|
-
response(
|
90
|
-
:method => :post,
|
91
|
-
:body => {"ticket" => record},
|
92
|
-
:path => "/tickets.json"
|
93
|
-
)
|
56
|
+
service.data[:ticket_fields].each do |field_id, field|
|
57
|
+
requested_custom_fields.find { |cf| cf["id"] == field_id } ||
|
58
|
+
custom_fields << {"id" => field_id, "value" => nil }
|
94
59
|
end
|
95
|
-
|
96
|
-
|
60
|
+
|
61
|
+
identity = service.serial_id
|
62
|
+
|
63
|
+
record = {
|
64
|
+
"id" => identity,
|
65
|
+
"url" => url_for("/tickets/#{identity}.json"),
|
66
|
+
"created_at" => Time.now.iso8601,
|
67
|
+
"updated_at" => Time.now.iso8601,
|
68
|
+
"priority" => nil,
|
69
|
+
"collaborator_ids" => [],
|
70
|
+
"custom_fields" => custom_fields,
|
71
|
+
}.merge(create_params)
|
72
|
+
|
73
|
+
record["requester_id"] ||= (requester_id && requester_id.to_i) || service.current_user["id"]
|
74
|
+
record["submitter_id"] = service.current_user["id"].to_s
|
75
|
+
|
76
|
+
# @note invalid requester id does NOT cause a 404 or 422
|
77
|
+
record["organization_id"] = if requester = service.data[:users][record["requester_id"].to_i]
|
78
|
+
requester["organization_id"]
|
79
|
+
else
|
80
|
+
nil
|
81
|
+
end
|
82
|
+
|
83
|
+
service.data[:tickets][identity] = record
|
84
|
+
|
85
|
+
mock_response("ticket" => record)
|
86
|
+
end
|
87
|
+
end
|