twilio-ruby 5.40.3 → 5.74.1

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_real_time_statistics.rb

@@ -137,16 +137,16 @@ module Twilio
                 @properties = {
                     'account_sid' => payload['account_sid'],
                     'activity_statistics' => payload['activity_statistics'],
-                    'longest_task_waiting_age' => payload['longest_task_waiting_age'].to_i,
+                    'longest_task_waiting_age' => payload['longest_task_waiting_age'] == nil ? payload['longest_task_waiting_age'] : payload['longest_task_waiting_age'].to_i,
                     'longest_task_waiting_sid' => payload['longest_task_waiting_sid'],
-                    'longest_relative_task_age_in_queue' => payload['longest_relative_task_age_in_queue'].to_i,
+                    'longest_relative_task_age_in_queue' => payload['longest_relative_task_age_in_queue'] == nil ? payload['longest_relative_task_age_in_queue'] : payload['longest_relative_task_age_in_queue'].to_i,
                     'longest_relative_task_sid_in_queue' => payload['longest_relative_task_sid_in_queue'],
                     'task_queue_sid' => payload['task_queue_sid'],
                     'tasks_by_priority' => payload['tasks_by_priority'],
                     'tasks_by_status' => payload['tasks_by_status'],
-                    'total_available_workers' => payload['total_available_workers'].to_i,
-                    'total_eligible_workers' => payload['total_eligible_workers'].to_i,
-                    'total_tasks' => payload['total_tasks'].to_i,
+                    'total_available_workers' => payload['total_available_workers'] == nil ? payload['total_available_workers'] : payload['total_available_workers'].to_i,
+                    'total_eligible_workers' => payload['total_eligible_workers'] == nil ? payload['total_eligible_workers'] : payload['total_eligible_workers'].to_i,
+                    'total_tasks' => payload['total_tasks'] == nil ? payload['total_tasks'] : payload['total_tasks'].to_i,
                     'workspace_sid' => payload['workspace_sid'],
                     'url' => payload['url'],
                 }
@@ -178,7 +178,7 @@ module Twilio
               end
 
               ##
-              # @return [Hash] The number of current Workers by Activity
+              # @return [Array[Hash]] The number of current Workers by Activity
               def activity_statistics
                 @properties['activity_statistics']
               end

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_statistics.rb

@@ -89,12 +89,12 @@ module Twilio
               ##
               # Fetch the TaskQueueStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate real-time and cumulative statistics
               #   for the specified TaskChannel. Can be the TaskChannel's SID or its
               #   `unique_name`, such as `voice`, `sms`, or `default`.
@@ -219,12 +219,12 @@ module Twilio
               ##
               # Fetch the TaskQueueStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate real-time and cumulative statistics
               #   for the specified TaskChannel. Can be the TaskChannel's SID or its
               #   `unique_name`, such as `voice`, `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queues_statistics.rb

@@ -32,14 +32,14 @@ module Twilio
               # Unlike stream(), this operation is eager and will load `limit` records into
               # memory before returning.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] friendly_name The `friendly_name` of the TaskQueue statistics to
               #   read.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
               #   `default`.
@@ -72,14 +72,14 @@ module Twilio
               # This operation lazily loads records as efficiently as possible until the limit
               # is reached.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] friendly_name The `friendly_name` of the TaskQueue statistics to
               #   read.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
               #   `default`.
@@ -128,14 +128,14 @@ module Twilio
               # Retrieve a single page of TaskQueuesStatisticsInstance records from the API.
               # Request is executed immediately.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] friendly_name The `friendly_name` of the TaskQueue statistics to
               #   read.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
               #   `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb

@@ -40,6 +40,7 @@ module Twilio
             #   this parameter.
             # @param [String] worker_sid The SID of the Worker with the TaskQueue resources to
             #   read.
+            # @param [String] ordering Sorting parameter for TaskQueues
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit.  Default is no limit
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -47,11 +48,12 @@ module Twilio
             #    but a limit is defined, stream() will attempt to read the limit with the most
             #    efficient page size, i.e. min(limit, 1000)
             # @return [Array] Array of up to limit results
-            def list(friendly_name: :unset, evaluate_worker_attributes: :unset, worker_sid: :unset, limit: nil, page_size: nil)
+            def list(friendly_name: :unset, evaluate_worker_attributes: :unset, worker_sid: :unset, ordering: :unset, limit: nil, page_size: nil)
               self.stream(
                   friendly_name: friendly_name,
                   evaluate_worker_attributes: evaluate_worker_attributes,
                   worker_sid: worker_sid,
+                  ordering: ordering,
                   limit: limit,
                   page_size: page_size
               ).entries
@@ -68,6 +70,7 @@ module Twilio
             #   this parameter.
             # @param [String] worker_sid The SID of the Worker with the TaskQueue resources to
             #   read.
+            # @param [String] ordering Sorting parameter for TaskQueues
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit. Default is no limit.
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -75,13 +78,14 @@ module Twilio
             #    but a limit is defined, stream() will attempt to read the limit with the most
             #    efficient page size, i.e. min(limit, 1000)
             # @return [Enumerable] Enumerable that will yield up to limit results
-            def stream(friendly_name: :unset, evaluate_worker_attributes: :unset, worker_sid: :unset, limit: nil, page_size: nil)
+            def stream(friendly_name: :unset, evaluate_worker_attributes: :unset, worker_sid: :unset, ordering: :unset, limit: nil, page_size: nil)
               limits = @version.read_limits(limit, page_size)
 
               page = self.page(
                   friendly_name: friendly_name,
                   evaluate_worker_attributes: evaluate_worker_attributes,
                   worker_sid: worker_sid,
+                  ordering: ordering,
                   page_size: limits[:page_size],
               )
 
@@ -112,15 +116,17 @@ module Twilio
             #   this parameter.
             # @param [String] worker_sid The SID of the Worker with the TaskQueue resources to
             #   read.
+            # @param [String] ordering Sorting parameter for TaskQueues
             # @param [String] page_token PageToken provided by the API
             # @param [Integer] page_number Page Number, this value is simply for client state
             # @param [Integer] page_size Number of records to return, defaults to 50
             # @return [Page] Page of TaskQueueInstance
-            def page(friendly_name: :unset, evaluate_worker_attributes: :unset, worker_sid: :unset, page_token: :unset, page_number: :unset, page_size: :unset)
+            def page(friendly_name: :unset, evaluate_worker_attributes: :unset, worker_sid: :unset, ordering: :unset, page_token: :unset, page_number: :unset, page_size: :unset)
               params = Twilio::Values.of({
                   'FriendlyName' => friendly_name,
                   'EvaluateWorkerAttributes' => evaluate_worker_attributes,
                   'WorkerSid' => worker_sid,
+                  'Ordering' => ordering,
                   'PageToken' => page_token,
                   'Page' => page_number,
                   'PageSize' => page_size,
@@ -152,15 +158,15 @@ module Twilio
             #   criteria for any Tasks that enter the TaskQueue. For example, `'"language" ==
             #   "spanish"'`. The default value is `1==1`. If this value is empty, Tasks will
             #   wait in the TaskQueue until they are deleted or moved to another TaskQueue. For
-            #   more information about Worker selection, see [Describing Worker selection
-            #   criteria](https://www.twilio.com/docs/taskrouter/api/taskqueues#target-workers).
+            #   more information about Worker selection, see {Describing Worker selection
+            #   criteria}[https://www.twilio.com/docs/taskrouter/api/taskqueues#target-workers].
             # @param [String] max_reserved_workers The maximum number of Workers to reserve
             #   for the assignment of a Task in the queue. Can be an integer between 1 and 50,
             #   inclusive and defaults to 1.
             # @param [task_queue.TaskOrder] task_order How Tasks will be assigned to Workers.
             #   Set this parameter to `LIFO` to assign most recently created Task first or FIFO
-            #   to assign the oldest Task first. Default is `FIFO`. [Click
-            #   here](https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo)
+            #   to assign the oldest Task first. Default is `FIFO`. {Click
+            #   here}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo]
             #   to learn more.
             # @param [String] reservation_activity_sid The SID of the Activity to assign
             #   Workers when a task is reserved for them.
@@ -279,8 +285,8 @@ module Twilio
             # @param [task_queue.TaskOrder] task_order How Tasks will be assigned to Workers.
             #   Can be: `FIFO` or `LIFO` and the default is `FIFO`. Use `FIFO` to assign the
             #   oldest task first and `LIFO` to assign the most recent task first. For more
-            #   information, see [Queue
-            #   Ordering](https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo).
+            #   information, see {Queue
+            #   Ordering}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo].
             # @return [TaskQueueInstance] Updated TaskQueueInstance
             def update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset)
               data = Twilio::Values.of({
@@ -368,7 +374,7 @@ module Twilio
                   'date_created' => Twilio.deserialize_iso8601_datetime(payload['date_created']),
                   'date_updated' => Twilio.deserialize_iso8601_datetime(payload['date_updated']),
                   'friendly_name' => payload['friendly_name'],
-                  'max_reserved_workers' => payload['max_reserved_workers'].to_i,
+                  'max_reserved_workers' => payload['max_reserved_workers'] == nil ? payload['max_reserved_workers'] : payload['max_reserved_workers'].to_i,
                   'reservation_activity_sid' => payload['reservation_activity_sid'],
                   'reservation_activity_name' => payload['reservation_activity_name'],
                   'sid' => payload['sid'],
@@ -510,8 +516,8 @@ module Twilio
             # @param [task_queue.TaskOrder] task_order How Tasks will be assigned to Workers.
             #   Can be: `FIFO` or `LIFO` and the default is `FIFO`. Use `FIFO` to assign the
             #   oldest task first and `LIFO` to assign the most recent task first. For more
-            #   information, see [Queue
-            #   Ordering](https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo).
+            #   information, see {Queue
+            #   Ordering}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo].
             # @return [TaskQueueInstance] Updated TaskQueueInstance
             def update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset)
               context.update(

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/reservation.rb

@@ -210,7 +210,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -222,7 +222,7 @@ module Twilio
               #   instruction.
               # @param [String] call_to The contact URI of the worker when executing a Call
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -238,7 +238,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -246,8 +246,8 @@ module Twilio
               #   `status_callback_method` to send status information to your application.
               # @param [String] status_callback_method The HTTP method we should use to call
               #   `status_callback`. Can be: `POST` or `GET` and the default is `POST`.
-              # @param [reservation.CallStatus] status_callback_event The call progress events
-              #   that we will send to `status_callback`. Can be: `initiated`, `ringing`,
+              # @param [Array[reservation.CallStatus]] status_callback_event The call progress
+              #   events that we will send to `status_callback`. Can be: `initiated`, `ringing`,
               #   `answered`, or `completed`.
               # @param [String] timeout The timeout for a call when executing a Conference
               #   instruction.
@@ -268,8 +268,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -286,7 +286,7 @@ module Twilio
               # @param [String] conference_status_callback_method The HTTP method we should use
               #   to call `conference_status_callback`. Can be: `GET` or `POST` and defaults to
               #   `POST`.
-              # @param [reservation.ConferenceEvent] conference_status_callback_event The
+              # @param [Array[reservation.ConferenceEvent]] conference_status_callback_event The
               #   conference status events that we will send to `conference_status_callback`. Can
               #   be: `start`, `end`, `join`, `leave`, `mute`, `hold`, `speaker`.
               # @param [String] conference_record Whether to record the conference the
@@ -309,21 +309,22 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls)
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
               #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
               #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
-              # @param [String] dequeue_status_callback_event The call progress events sent via
-              #   webhooks as a result of a Dequeue instruction.
+              # @param [Array[String]] dequeue_status_callback_event The call progress events
+              #   sent via webhooks as a result of a Dequeue instruction.
               # @param [String] post_work_activity_sid The new worker activity SID after
               #   executing a Conference instruction.
               # @param [Boolean] end_conference_on_customer_exit Whether to end the conference
               #   when the customer leaves.
               # @param [Boolean] beep_on_customer_entrance Whether to play a notification beep
               #   when the customer joins.
+              # @param [String] if_match The If-Match HTTP request header
               # @return [ReservationInstance] Updated ReservationInstance
-              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset)
+              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset, if_match: :unset)
                 data = Twilio::Values.of({
                     'ReservationStatus' => reservation_status,
                     'WorkerActivitySid' => worker_activity_sid,
@@ -377,8 +378,9 @@ module Twilio
                     'EndConferenceOnCustomerExit' => end_conference_on_customer_exit,
                     'BeepOnCustomerEntrance' => beep_on_customer_entrance,
                 })
+                headers = Twilio::Values.of({'If-Match' => if_match, })
 
-                payload = @version.update('POST', @uri, data: data)
+                payload = @version.update('POST', @uri, data: data, headers: headers)
 
                 ReservationInstance.new(
                     @version,
@@ -548,7 +550,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -560,7 +562,7 @@ module Twilio
               #   instruction.
               # @param [String] call_to The contact URI of the worker when executing a Call
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -576,7 +578,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -584,8 +586,8 @@ module Twilio
               #   `status_callback_method` to send status information to your application.
               # @param [String] status_callback_method The HTTP method we should use to call
               #   `status_callback`. Can be: `POST` or `GET` and the default is `POST`.
-              # @param [reservation.CallStatus] status_callback_event The call progress events
-              #   that we will send to `status_callback`. Can be: `initiated`, `ringing`,
+              # @param [Array[reservation.CallStatus]] status_callback_event The call progress
+              #   events that we will send to `status_callback`. Can be: `initiated`, `ringing`,
               #   `answered`, or `completed`.
               # @param [String] timeout The timeout for a call when executing a Conference
               #   instruction.
@@ -606,8 +608,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -624,7 +626,7 @@ module Twilio
               # @param [String] conference_status_callback_method The HTTP method we should use
               #   to call `conference_status_callback`. Can be: `GET` or `POST` and defaults to
               #   `POST`.
-              # @param [reservation.ConferenceEvent] conference_status_callback_event The
+              # @param [Array[reservation.ConferenceEvent]] conference_status_callback_event The
               #   conference status events that we will send to `conference_status_callback`. Can
               #   be: `start`, `end`, `join`, `leave`, `mute`, `hold`, `speaker`.
               # @param [String] conference_record Whether to record the conference the
@@ -647,21 +649,22 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls)
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
               #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
               #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
-              # @param [String] dequeue_status_callback_event The call progress events sent via
-              #   webhooks as a result of a Dequeue instruction.
+              # @param [Array[String]] dequeue_status_callback_event The call progress events
+              #   sent via webhooks as a result of a Dequeue instruction.
               # @param [String] post_work_activity_sid The new worker activity SID after
               #   executing a Conference instruction.
               # @param [Boolean] end_conference_on_customer_exit Whether to end the conference
               #   when the customer leaves.
               # @param [Boolean] beep_on_customer_entrance Whether to play a notification beep
               #   when the customer joins.
+              # @param [String] if_match The If-Match HTTP request header
               # @return [ReservationInstance] Updated ReservationInstance
-              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset)
+              def update(reservation_status: :unset, worker_activity_sid: :unset, instruction: :unset, dequeue_post_work_activity_sid: :unset, dequeue_from: :unset, dequeue_record: :unset, dequeue_timeout: :unset, dequeue_to: :unset, dequeue_status_callback_url: :unset, call_from: :unset, call_record: :unset, call_timeout: :unset, call_to: :unset, call_url: :unset, call_status_callback_url: :unset, call_accept: :unset, redirect_call_sid: :unset, redirect_accept: :unset, redirect_url: :unset, to: :unset, from: :unset, status_callback: :unset, status_callback_method: :unset, status_callback_event: :unset, timeout: :unset, record: :unset, muted: :unset, beep: :unset, start_conference_on_enter: :unset, end_conference_on_exit: :unset, wait_url: :unset, wait_method: :unset, early_media: :unset, max_participants: :unset, conference_status_callback: :unset, conference_status_callback_method: :unset, conference_status_callback_event: :unset, conference_record: :unset, conference_trim: :unset, recording_channels: :unset, recording_status_callback: :unset, recording_status_callback_method: :unset, conference_recording_status_callback: :unset, conference_recording_status_callback_method: :unset, region: :unset, sip_auth_username: :unset, sip_auth_password: :unset, dequeue_status_callback_event: :unset, post_work_activity_sid: :unset, end_conference_on_customer_exit: :unset, beep_on_customer_entrance: :unset, if_match: :unset)
                 context.update(
                     reservation_status: reservation_status,
                     worker_activity_sid: worker_activity_sid,
@@ -714,6 +717,7 @@ module Twilio
                     post_work_activity_sid: post_work_activity_sid,
                     end_conference_on_customer_exit: end_conference_on_customer_exit,
                     beep_on_customer_entrance: beep_on_customer_entrance,
+                    if_match: if_match,
                 )
               end
 

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/worker_channel.rb

@@ -239,10 +239,10 @@ module Twilio
                 # Marshaled Properties
                 @properties = {
                     'account_sid' => payload['account_sid'],
-                    'assigned_tasks' => payload['assigned_tasks'].to_i,
+                    'assigned_tasks' => payload['assigned_tasks'] == nil ? payload['assigned_tasks'] : payload['assigned_tasks'].to_i,
                     'available' => payload['available'],
-                    'available_capacity_percentage' => payload['available_capacity_percentage'].to_i,
-                    'configured_capacity' => payload['configured_capacity'].to_i,
+                    'available_capacity_percentage' => payload['available_capacity_percentage'] == nil ? payload['available_capacity_percentage'] : payload['available_capacity_percentage'].to_i,
+                    'configured_capacity' => payload['configured_capacity'] == nil ? payload['configured_capacity'] : payload['configured_capacity'].to_i,
                     'date_created' => Twilio.deserialize_iso8601_datetime(payload['date_created']),
                     'date_updated' => Twilio.deserialize_iso8601_datetime(payload['date_updated']),
                     'sid' => payload['sid'],

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/worker_statistics.rb

@@ -92,9 +92,9 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
@@ -211,9 +211,9 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/workers_cumulative_statistics.rb

@@ -80,12 +80,12 @@ module Twilio
               ##
               # Fetch the WorkersCumulativeStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   earlier, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.
@@ -135,12 +135,12 @@ module Twilio
                     'start_time' => Twilio.deserialize_iso8601_datetime(payload['start_time']),
                     'end_time' => Twilio.deserialize_iso8601_datetime(payload['end_time']),
                     'activity_durations' => payload['activity_durations'],
-                    'reservations_created' => payload['reservations_created'].to_i,
-                    'reservations_accepted' => payload['reservations_accepted'].to_i,
-                    'reservations_rejected' => payload['reservations_rejected'].to_i,
-                    'reservations_timed_out' => payload['reservations_timed_out'].to_i,
-                    'reservations_canceled' => payload['reservations_canceled'].to_i,
-                    'reservations_rescinded' => payload['reservations_rescinded'].to_i,
+                    'reservations_created' => payload['reservations_created'] == nil ? payload['reservations_created'] : payload['reservations_created'].to_i,
+                    'reservations_accepted' => payload['reservations_accepted'] == nil ? payload['reservations_accepted'] : payload['reservations_accepted'].to_i,
+                    'reservations_rejected' => payload['reservations_rejected'] == nil ? payload['reservations_rejected'] : payload['reservations_rejected'].to_i,
+                    'reservations_timed_out' => payload['reservations_timed_out'] == nil ? payload['reservations_timed_out'] : payload['reservations_timed_out'].to_i,
+                    'reservations_canceled' => payload['reservations_canceled'] == nil ? payload['reservations_canceled'] : payload['reservations_canceled'].to_i,
+                    'reservations_rescinded' => payload['reservations_rescinded'] == nil ? payload['reservations_rescinded'] : payload['reservations_rescinded'].to_i,
                     'workspace_sid' => payload['workspace_sid'],
                     'url' => payload['url'],
                 }
@@ -180,7 +180,7 @@ module Twilio
               end
 
               ##
-              # @return [Hash] The minimum, average, maximum, and total time that Workers spent in each Activity
+              # @return [Array[Hash]] The minimum, average, maximum, and total time that Workers spent in each Activity
               def activity_durations
                 @properties['activity_durations']
               end
@@ -236,12 +236,12 @@ module Twilio
               ##
               # Fetch the WorkersCumulativeStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   earlier, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/workers_real_time_statistics.rb

@@ -121,7 +121,7 @@ module Twilio
                 @properties = {
                     'account_sid' => payload['account_sid'],
                     'activity_statistics' => payload['activity_statistics'],
-                    'total_workers' => payload['total_workers'].to_i,
+                    'total_workers' => payload['total_workers'] == nil ? payload['total_workers'] : payload['total_workers'].to_i,
                     'workspace_sid' => payload['workspace_sid'],
                     'url' => payload['url'],
                 }
@@ -149,7 +149,7 @@ module Twilio
               end
 
               ##
-              # @return [Hash] The number of current Workers by Activity
+              # @return [Array[Hash]] The number of current Workers by Activity
               def activity_statistics
                 @properties['activity_statistics']
               end

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/workers_statistics.rb

@@ -81,10 +81,10 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] task_queue_sid The SID of the TaskQueue for which to fetch
               #   Worker statistics.
               # @param [String] task_queue_name The `friendly_name` of the TaskQueue for which
@@ -197,10 +197,10 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] task_queue_sid The SID of the TaskQueue for which to fetch
               #   Worker statistics.
               # @param [String] task_queue_name The `friendly_name` of the TaskQueue for which