twilio-ruby 5.20.0 → 5.47.0

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/activity.rb

@@ -3,7 +3,7 @@
 # \ / _    _  _|   _  _
 #  | (_)\/(_)(_|\/| |(/_  v1.0.0
 #       /       /
-# 
+#
 # frozen_string_literal: true
 
 module Twilio
@@ -15,8 +15,8 @@ module Twilio
             ##
             # Initialize the ActivityList
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The unique ID of the Workspace that this Activity
-            #   belongs to.
+            # @param [String] workspace_sid The SID of the Workspace that contains the
+            #   Activity.
             # @return [ActivityList] ActivityList
             def initialize(version, workspace_sid: nil)
               super(version)
@@ -30,10 +30,12 @@ module Twilio
             # Lists ActivityInstance records from the API as a list.
             # Unlike stream(), this operation is eager and will load `limit` records into
             # memory before returning.
-            # @param [String] friendly_name Filter by an Activity's friendly name
-            # @param [String] available Filter by activities that are available or
-            #   unavailable. (Note: This can be 'true', '1'' or 'yes' to indicate a true value.
-            #   All other values will represent false)
+            # @param [String] friendly_name The `friendly_name` of the Activity resources to
+            #   read.
+            # @param [String] available Whether return only Activity resources that are
+            #   available or unavailable. A value of `true` returns only available activities.
+            #   Values of '1' or `yes` also indicate `true`. All other values represent `false`
+            #   and return activities that are unavailable.
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit.  Default is no limit
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -54,10 +56,12 @@ module Twilio
             # Streams ActivityInstance records from the API as an Enumerable.
             # This operation lazily loads records as efficiently as possible until the limit
             # is reached.
-            # @param [String] friendly_name Filter by an Activity's friendly name
-            # @param [String] available Filter by activities that are available or
-            #   unavailable. (Note: This can be 'true', '1'' or 'yes' to indicate a true value.
-            #   All other values will represent false)
+            # @param [String] friendly_name The `friendly_name` of the Activity resources to
+            #   read.
+            # @param [String] available Whether return only Activity resources that are
+            #   available or unavailable. A value of `true` returns only available activities.
+            #   Values of '1' or `yes` also indicate `true`. All other values represent `false`
+            #   and return activities that are unavailable.
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit. Default is no limit.
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -90,10 +94,12 @@ module Twilio
             ##
             # Retrieve a single page of ActivityInstance records from the API.
             # Request is executed immediately.
-            # @param [String] friendly_name Filter by an Activity's friendly name
-            # @param [String] available Filter by activities that are available or
-            #   unavailable. (Note: This can be 'true', '1'' or 'yes' to indicate a true value.
-            #   All other values will represent false)
+            # @param [String] friendly_name The `friendly_name` of the Activity resources to
+            #   read.
+            # @param [String] available Whether return only Activity resources that are
+            #   available or unavailable. A value of `true` returns only available activities.
+            #   Values of '1' or `yes` also indicate `true`. All other values represent `false`
+            #   and return activities that are unavailable.
             # @param [String] page_token PageToken provided by the API
             # @param [Integer] page_number Page Number, this value is simply for client state
             # @param [Integer] page_size Number of records to return, defaults to 50
@@ -106,11 +112,9 @@ module Twilio
                   'Page' => page_number,
                   'PageSize' => page_size,
               })
-              response = @version.page(
-                  'GET',
-                  @uri,
-                  params
-              )
+
+              response = @version.page('GET', @uri, params: params)
+
               ActivityPage.new(@version, response, @solution)
             end
 
@@ -128,26 +132,21 @@ module Twilio
             end
 
             ##
-            # Retrieve a single page of ActivityInstance records from the API.
-            # Request is executed immediately.
-            # @param [String] friendly_name A human-readable name for the Activity, such as
-            #   'On Call', 'Break', 'Email', etc. Must be unique in this Workspace. These names
-            #   will be used to calculate and expose statistics about workers, and give you
-            #   visibility into the state of each of your workers.
-            # @param [Boolean] available Boolean value indicating whether the worker should be
-            #   eligible to receive a Task when they occupy this Activity. For example, a call
-            #   center might have an activity named 'On Call' with an availability set to
-            #   'false'. Note: This can be 'true', '1' or 'yes' to indicate a true value. All
-            #   other values will represent false. Defaults to false.
-            # @return [ActivityInstance] Newly created ActivityInstance
+            # Create the ActivityInstance
+            # @param [String] friendly_name A descriptive string that you create to describe
+            #   the Activity resource. It can be up to 64 characters long. These names are used
+            #   to calculate and expose statistics about Workers, and provide visibility into
+            #   the state of each Worker. Examples of friendly names include: `on-call`,
+            #   `break`, and `email`.
+            # @param [Boolean] available Whether the Worker should be eligible to receive a
+            #   Task when it occupies the Activity. A value of `true`, `1`, or `yes` specifies
+            #   the Activity is available. All other values specify that it is not. The value
+            #   cannot be changed after the Activity is created.
+            # @return [ActivityInstance] Created ActivityInstance
             def create(friendly_name: nil, available: :unset)
               data = Twilio::Values.of({'FriendlyName' => friendly_name, 'Available' => available, })
 
-              payload = @version.create(
-                  'POST',
-                  @uri,
-                  data: data
-              )
+              payload = @version.create('POST', @uri, data: data)
 
               ActivityInstance.new(@version, payload, workspace_sid: @solution[:workspace_sid], )
             end
@@ -192,8 +191,9 @@ module Twilio
             ##
             # Initialize the ActivityContext
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
-            # @param [String] sid The sid
+            # @param [String] workspace_sid The SID of the Workspace with the Activity
+            #   resources to fetch.
+            # @param [String] sid The SID of the Activity resource to fetch.
             # @return [ActivityContext] ActivityContext
             def initialize(version, workspace_sid, sid)
               super(version)
@@ -204,16 +204,10 @@ module Twilio
             end
 
             ##
-            # Fetch a ActivityInstance
+            # Fetch the ActivityInstance
             # @return [ActivityInstance] Fetched ActivityInstance
             def fetch
-              params = Twilio::Values.of({})
-
-              payload = @version.fetch(
-                  'GET',
-                  @uri,
-                  params,
-              )
+              payload = @version.fetch('GET', @uri)
 
               ActivityInstance.new(
                   @version,
@@ -225,19 +219,16 @@ module Twilio
 
             ##
             # Update the ActivityInstance
-            # @param [String] friendly_name A human-readable name for the Activity, such as
-            #   'on-call', 'break', 'email', etc. These names will be used to calculate and
-            #   expose statistics about workers, and give you visibility into the state of each
-            #   of your workers.
+            # @param [String] friendly_name A descriptive string that you create to describe
+            #   the Activity resource. It can be up to 64 characters long. These names are used
+            #   to calculate and expose statistics about Workers, and provide visibility into
+            #   the state of each Worker. Examples of friendly names include: `on-call`,
+            #   `break`, and `email`.
             # @return [ActivityInstance] Updated ActivityInstance
             def update(friendly_name: :unset)
               data = Twilio::Values.of({'FriendlyName' => friendly_name, })
 
-              payload = @version.update(
-                  'POST',
-                  @uri,
-                  data: data,
-              )
+              payload = @version.update('POST', @uri, data: data)
 
               ActivityInstance.new(
                   @version,
@@ -248,10 +239,10 @@ module Twilio
             end
 
             ##
-            # Deletes the ActivityInstance
-            # @return [Boolean] true if delete succeeds, true otherwise
+            # Delete the ActivityInstance
+            # @return [Boolean] true if delete succeeds, false otherwise
             def delete
-              @version.delete('delete', @uri)
+               @version.delete('DELETE', @uri)
             end
 
             ##
@@ -260,6 +251,13 @@ module Twilio
               context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
               "#<Twilio.Taskrouter.V1.ActivityContext #{context}>"
             end
+
+            ##
+            # Provide a detailed, user friendly representation
+            def inspect
+              context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
+              "#<Twilio.Taskrouter.V1.ActivityContext #{context}>"
+            end
           end
 
           class ActivityInstance < InstanceResource
@@ -267,9 +265,9 @@ module Twilio
             # Initialize the ActivityInstance
             # @param [Version] version Version that contains the resource
             # @param [Hash] payload payload that contains response from Twilio
-            # @param [String] workspace_sid The unique ID of the Workspace that this Activity
-            #   belongs to.
-            # @param [String] sid The sid
+            # @param [String] workspace_sid The SID of the Workspace that contains the
+            #   Activity.
+            # @param [String] sid The SID of the Activity resource to fetch.
             # @return [ActivityInstance] ActivityInstance
             def initialize(version, payload, workspace_sid: nil, sid: nil)
               super(version)
@@ -303,55 +301,55 @@ module Twilio
             end
 
             ##
-            # @return [String] The unique ID of the Account that owns this Activity.
+            # @return [String] The SID of the Account that created the resource
             def account_sid
               @properties['account_sid']
             end
 
             ##
-            # @return [Boolean] Filter by activities that are available or unavailable.
+            # @return [Boolean] Whether the Worker should be eligible to receive a Task when it occupies the Activity
             def available
               @properties['available']
             end
 
             ##
-            # @return [Time] The date this Activity was created.
+            # @return [Time] The ISO 8601 date and time in GMT when the resource was created
             def date_created
               @properties['date_created']
             end
 
             ##
-            # @return [Time] The date this Activity was updated.
+            # @return [Time] The ISO 8601 date and time in GMT when the resource was last updated
             def date_updated
               @properties['date_updated']
             end
 
             ##
-            # @return [String] Filter by an Activity's friendly name
+            # @return [String] The string that you assigned to describe the Activity resource
             def friendly_name
               @properties['friendly_name']
             end
 
             ##
-            # @return [String] The unique ID for this Activity.
+            # @return [String] The unique string that identifies the resource
             def sid
               @properties['sid']
             end
 
             ##
-            # @return [String] The unique ID of the Workspace that this Activity belongs to.
+            # @return [String] The SID of the Workspace that contains the Activity
             def workspace_sid
               @properties['workspace_sid']
             end
 
             ##
-            # @return [String] The url
+            # @return [String] The absolute URL of the Activity resource
             def url
               @properties['url']
             end
 
             ##
-            # Fetch a ActivityInstance
+            # Fetch the ActivityInstance
             # @return [ActivityInstance] Fetched ActivityInstance
             def fetch
               context.fetch
@@ -359,18 +357,19 @@ module Twilio
 
             ##
             # Update the ActivityInstance
-            # @param [String] friendly_name A human-readable name for the Activity, such as
-            #   'on-call', 'break', 'email', etc. These names will be used to calculate and
-            #   expose statistics about workers, and give you visibility into the state of each
-            #   of your workers.
+            # @param [String] friendly_name A descriptive string that you create to describe
+            #   the Activity resource. It can be up to 64 characters long. These names are used
+            #   to calculate and expose statistics about Workers, and provide visibility into
+            #   the state of each Worker. Examples of friendly names include: `on-call`,
+            #   `break`, and `email`.
             # @return [ActivityInstance] Updated ActivityInstance
             def update(friendly_name: :unset)
               context.update(friendly_name: friendly_name, )
             end
 
             ##
-            # Deletes the ActivityInstance
-            # @return [Boolean] true if delete succeeds, true otherwise
+            # Delete the ActivityInstance
+            # @return [Boolean] true if delete succeeds, false otherwise
             def delete
               context.delete
             end

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/event.rb

@@ -3,7 +3,7 @@
 # \ / _    _  _|   _  _
 #  | (_)\/(_)(_|\/| |(/_  v1.0.0
 #       /       /
-# 
+#
 # frozen_string_literal: true
 
 module Twilio
@@ -15,7 +15,7 @@ module Twilio
             ##
             # Initialize the EventList
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The unique ID of the Workspace
+            # @param [String] workspace_sid The SID of the Workspace that contains the Event.
             # @return [EventList] EventList
             def initialize(version, workspace_sid: nil)
               super(version)
@@ -29,22 +29,31 @@ module Twilio
             # Lists EventInstance records from the API as a list.
             # Unlike stream(), this operation is eager and will load `limit` records into
             # memory before returning.
-            # @param [Time] end_date Filter events by an end date. This is helpful for
-            #   defining a range of events to capture. Input is a GMT ISO 8601 Timestamp.
-            # @param [String] event_type Filter events by those of a certain event type
-            # @param [String] minutes Filter events by up to 'x' minutes in the past. This is
-            #   helpful for events for the last 15 minutes, 240 minutes (4 hours), and 480
-            #   minutes (8 hours) to see trends. Defaults to 15 minutes.
-            # @param [String] reservation_sid Filter events by those pertaining to a
-            #   particular reservation
-            # @param [Time] start_date Filter events by a start date. This is helpful for
-            #   defining a range of events to capture. Input is a GMT ISO 8601 Timestamp.
-            # @param [String] task_queue_sid Filter events by those pertaining to a particular
-            #   queue
-            # @param [String] task_sid Filter events by those pertaining to a particular task
-            # @param [String] worker_sid Filter events by those pertaining to a particular
-            #   worker
-            # @param [String] workflow_sid The workflow_sid
+            # @param [Time] end_date Only include Events that occurred on or before this date,
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
+            #   date-time.
+            # @param [String] event_type The type of Events to read. Returns only Events of
+            #   the type specified.
+            # @param [String] minutes The period of events to read in minutes. Returns only
+            #   Events that occurred since this many minutes in the past. The default is `15`
+            #   minutes. Task Attributes for Events occuring more 43,200 minutes ago will be
+            #   redacted.
+            # @param [String] reservation_sid The SID of the Reservation with the Events to
+            #   read. Returns only Events that pertain to the specified Reservation.
+            # @param [Time] start_date Only include Events from on or after this date and
+            #   time, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
+            #   Task Attributes for Events older than 30 days will be redacted.
+            # @param [String] task_queue_sid The SID of the TaskQueue with the Events to read.
+            #   Returns only the Events that pertain to the specified TaskQueue.
+            # @param [String] task_sid The SID of the Task with the Events to read. Returns
+            #   only the Events that pertain to the specified Task.
+            # @param [String] worker_sid The SID of the Worker with the Events to read.
+            #   Returns only the Events that pertain to the specified Worker.
+            # @param [String] workflow_sid The SID of the Workflow with the Events to read.
+            #   Returns only the Events that pertain to the specified Workflow.
+            # @param [String] task_channel The TaskChannel with the Events to read. Returns
+            #   only the Events that pertain to the specified TaskChannel.
+            # @param [String] sid The SID of the Event resource to read.
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit.  Default is no limit
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -52,7 +61,7 @@ module Twilio
             #    but a limit is defined, stream() will attempt to read the limit with the most
             #    efficient page size, i.e. min(limit, 1000)
             # @return [Array] Array of up to limit results
-            def list(end_date: :unset, event_type: :unset, minutes: :unset, reservation_sid: :unset, start_date: :unset, task_queue_sid: :unset, task_sid: :unset, worker_sid: :unset, workflow_sid: :unset, limit: nil, page_size: nil)
+            def list(end_date: :unset, event_type: :unset, minutes: :unset, reservation_sid: :unset, start_date: :unset, task_queue_sid: :unset, task_sid: :unset, worker_sid: :unset, workflow_sid: :unset, task_channel: :unset, sid: :unset, limit: nil, page_size: nil)
               self.stream(
                   end_date: end_date,
                   event_type: event_type,
@@ -63,6 +72,8 @@ module Twilio
                   task_sid: task_sid,
                   worker_sid: worker_sid,
                   workflow_sid: workflow_sid,
+                  task_channel: task_channel,
+                  sid: sid,
                   limit: limit,
                   page_size: page_size
               ).entries
@@ -72,22 +83,31 @@ module Twilio
             # Streams EventInstance records from the API as an Enumerable.
             # This operation lazily loads records as efficiently as possible until the limit
             # is reached.
-            # @param [Time] end_date Filter events by an end date. This is helpful for
-            #   defining a range of events to capture. Input is a GMT ISO 8601 Timestamp.
-            # @param [String] event_type Filter events by those of a certain event type
-            # @param [String] minutes Filter events by up to 'x' minutes in the past. This is
-            #   helpful for events for the last 15 minutes, 240 minutes (4 hours), and 480
-            #   minutes (8 hours) to see trends. Defaults to 15 minutes.
-            # @param [String] reservation_sid Filter events by those pertaining to a
-            #   particular reservation
-            # @param [Time] start_date Filter events by a start date. This is helpful for
-            #   defining a range of events to capture. Input is a GMT ISO 8601 Timestamp.
-            # @param [String] task_queue_sid Filter events by those pertaining to a particular
-            #   queue
-            # @param [String] task_sid Filter events by those pertaining to a particular task
-            # @param [String] worker_sid Filter events by those pertaining to a particular
-            #   worker
-            # @param [String] workflow_sid The workflow_sid
+            # @param [Time] end_date Only include Events that occurred on or before this date,
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
+            #   date-time.
+            # @param [String] event_type The type of Events to read. Returns only Events of
+            #   the type specified.
+            # @param [String] minutes The period of events to read in minutes. Returns only
+            #   Events that occurred since this many minutes in the past. The default is `15`
+            #   minutes. Task Attributes for Events occuring more 43,200 minutes ago will be
+            #   redacted.
+            # @param [String] reservation_sid The SID of the Reservation with the Events to
+            #   read. Returns only Events that pertain to the specified Reservation.
+            # @param [Time] start_date Only include Events from on or after this date and
+            #   time, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
+            #   Task Attributes for Events older than 30 days will be redacted.
+            # @param [String] task_queue_sid The SID of the TaskQueue with the Events to read.
+            #   Returns only the Events that pertain to the specified TaskQueue.
+            # @param [String] task_sid The SID of the Task with the Events to read. Returns
+            #   only the Events that pertain to the specified Task.
+            # @param [String] worker_sid The SID of the Worker with the Events to read.
+            #   Returns only the Events that pertain to the specified Worker.
+            # @param [String] workflow_sid The SID of the Workflow with the Events to read.
+            #   Returns only the Events that pertain to the specified Workflow.
+            # @param [String] task_channel The TaskChannel with the Events to read. Returns
+            #   only the Events that pertain to the specified TaskChannel.
+            # @param [String] sid The SID of the Event resource to read.
             # @param [Integer] limit Upper limit for the number of records to return. stream()
             #    guarantees to never return more than limit. Default is no limit.
             # @param [Integer] page_size Number of records to fetch per request, when
@@ -95,7 +115,7 @@ module Twilio
             #    but a limit is defined, stream() will attempt to read the limit with the most
             #    efficient page size, i.e. min(limit, 1000)
             # @return [Enumerable] Enumerable that will yield up to limit results
-            def stream(end_date: :unset, event_type: :unset, minutes: :unset, reservation_sid: :unset, start_date: :unset, task_queue_sid: :unset, task_sid: :unset, worker_sid: :unset, workflow_sid: :unset, limit: nil, page_size: nil)
+            def stream(end_date: :unset, event_type: :unset, minutes: :unset, reservation_sid: :unset, start_date: :unset, task_queue_sid: :unset, task_sid: :unset, worker_sid: :unset, workflow_sid: :unset, task_channel: :unset, sid: :unset, limit: nil, page_size: nil)
               limits = @version.read_limits(limit, page_size)
 
               page = self.page(
@@ -108,6 +128,8 @@ module Twilio
                   task_sid: task_sid,
                   worker_sid: worker_sid,
                   workflow_sid: workflow_sid,
+                  task_channel: task_channel,
+                  sid: sid,
                   page_size: limits[:page_size],
               )
 
@@ -131,27 +153,36 @@ module Twilio
             ##
             # Retrieve a single page of EventInstance records from the API.
             # Request is executed immediately.
-            # @param [Time] end_date Filter events by an end date. This is helpful for
-            #   defining a range of events to capture. Input is a GMT ISO 8601 Timestamp.
-            # @param [String] event_type Filter events by those of a certain event type
-            # @param [String] minutes Filter events by up to 'x' minutes in the past. This is
-            #   helpful for events for the last 15 minutes, 240 minutes (4 hours), and 480
-            #   minutes (8 hours) to see trends. Defaults to 15 minutes.
-            # @param [String] reservation_sid Filter events by those pertaining to a
-            #   particular reservation
-            # @param [Time] start_date Filter events by a start date. This is helpful for
-            #   defining a range of events to capture. Input is a GMT ISO 8601 Timestamp.
-            # @param [String] task_queue_sid Filter events by those pertaining to a particular
-            #   queue
-            # @param [String] task_sid Filter events by those pertaining to a particular task
-            # @param [String] worker_sid Filter events by those pertaining to a particular
-            #   worker
-            # @param [String] workflow_sid The workflow_sid
+            # @param [Time] end_date Only include Events that occurred on or before this date,
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
+            #   date-time.
+            # @param [String] event_type The type of Events to read. Returns only Events of
+            #   the type specified.
+            # @param [String] minutes The period of events to read in minutes. Returns only
+            #   Events that occurred since this many minutes in the past. The default is `15`
+            #   minutes. Task Attributes for Events occuring more 43,200 minutes ago will be
+            #   redacted.
+            # @param [String] reservation_sid The SID of the Reservation with the Events to
+            #   read. Returns only Events that pertain to the specified Reservation.
+            # @param [Time] start_date Only include Events from on or after this date and
+            #   time, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
+            #   Task Attributes for Events older than 30 days will be redacted.
+            # @param [String] task_queue_sid The SID of the TaskQueue with the Events to read.
+            #   Returns only the Events that pertain to the specified TaskQueue.
+            # @param [String] task_sid The SID of the Task with the Events to read. Returns
+            #   only the Events that pertain to the specified Task.
+            # @param [String] worker_sid The SID of the Worker with the Events to read.
+            #   Returns only the Events that pertain to the specified Worker.
+            # @param [String] workflow_sid The SID of the Workflow with the Events to read.
+            #   Returns only the Events that pertain to the specified Workflow.
+            # @param [String] task_channel The TaskChannel with the Events to read. Returns
+            #   only the Events that pertain to the specified TaskChannel.
+            # @param [String] sid The SID of the Event resource to read.
             # @param [String] page_token PageToken provided by the API
             # @param [Integer] page_number Page Number, this value is simply for client state
             # @param [Integer] page_size Number of records to return, defaults to 50
             # @return [Page] Page of EventInstance
-            def page(end_date: :unset, event_type: :unset, minutes: :unset, reservation_sid: :unset, start_date: :unset, task_queue_sid: :unset, task_sid: :unset, worker_sid: :unset, workflow_sid: :unset, page_token: :unset, page_number: :unset, page_size: :unset)
+            def page(end_date: :unset, event_type: :unset, minutes: :unset, reservation_sid: :unset, start_date: :unset, task_queue_sid: :unset, task_sid: :unset, worker_sid: :unset, workflow_sid: :unset, task_channel: :unset, sid: :unset, page_token: :unset, page_number: :unset, page_size: :unset)
               params = Twilio::Values.of({
                   'EndDate' => Twilio.serialize_iso8601_datetime(end_date),
                   'EventType' => event_type,
@@ -162,15 +193,15 @@ module Twilio
                   'TaskSid' => task_sid,
                   'WorkerSid' => worker_sid,
                   'WorkflowSid' => workflow_sid,
+                  'TaskChannel' => task_channel,
+                  'Sid' => sid,
                   'PageToken' => page_token,
                   'Page' => page_number,
                   'PageSize' => page_size,
               })
-              response = @version.page(
-                  'GET',
-                  @uri,
-                  params
-              )
+
+              response = @version.page('GET', @uri, params: params)
+
               EventPage.new(@version, response, @solution)
             end
 
@@ -227,8 +258,8 @@ module Twilio
             ##
             # Initialize the EventContext
             # @param [Version] version Version that contains the resource
-            # @param [String] workspace_sid The workspace_sid
-            # @param [String] sid The sid
+            # @param [String] workspace_sid The SID of the Workspace with the Event to fetch.
+            # @param [String] sid The SID of the Event resource to fetch.
             # @return [EventContext] EventContext
             def initialize(version, workspace_sid, sid)
               super(version)
@@ -239,16 +270,10 @@ module Twilio
             end
 
             ##
-            # Fetch a EventInstance
+            # Fetch the EventInstance
             # @return [EventInstance] Fetched EventInstance
             def fetch
-              params = Twilio::Values.of({})
-
-              payload = @version.fetch(
-                  'GET',
-                  @uri,
-                  params,
-              )
+              payload = @version.fetch('GET', @uri)
 
               EventInstance.new(@version, payload, workspace_sid: @solution[:workspace_sid], sid: @solution[:sid], )
             end
@@ -259,6 +284,13 @@ module Twilio
               context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
               "#<Twilio.Taskrouter.V1.EventContext #{context}>"
             end
+
+            ##
+            # Provide a detailed, user friendly representation
+            def inspect
+              context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
+              "#<Twilio.Taskrouter.V1.EventContext #{context}>"
+            end
           end
 
           class EventInstance < InstanceResource
@@ -266,8 +298,8 @@ module Twilio
             # Initialize the EventInstance
             # @param [Version] version Version that contains the resource
             # @param [Hash] payload payload that contains response from Twilio
-            # @param [String] workspace_sid The unique ID of the Workspace
-            # @param [String] sid The sid
+            # @param [String] workspace_sid The SID of the Workspace that contains the Event.
+            # @param [String] sid The SID of the Event resource to fetch.
             # @return [EventInstance] EventInstance
             def initialize(version, payload, workspace_sid: nil, sid: nil)
               super(version)
@@ -281,6 +313,7 @@ module Twilio
                   'description' => payload['description'],
                   'event_data' => payload['event_data'],
                   'event_date' => Twilio.deserialize_iso8601_datetime(payload['event_date']),
+                  'event_date_ms' => payload['event_date_ms'].to_i,
                   'event_type' => payload['event_type'],
                   'resource_sid' => payload['resource_sid'],
                   'resource_type' => payload['resource_type'],
@@ -289,6 +322,7 @@ module Twilio
                   'source' => payload['source'],
                   'source_ip_address' => payload['source_ip_address'],
                   'url' => payload['url'],
+                  'workspace_sid' => payload['workspace_sid'],
               }
 
               # Context
@@ -308,25 +342,25 @@ module Twilio
             end
 
             ##
-            # @return [String] The account owning this event
+            # @return [String] The SID of the Account that created the resource
             def account_sid
               @properties['account_sid']
             end
 
             ##
-            # @return [String] The actor_sid
+            # @return [String] The SID of the resource that triggered the event
             def actor_sid
               @properties['actor_sid']
             end
 
             ##
-            # @return [String] The actor_type
+            # @return [String] The type of resource that triggered the event
             def actor_type
               @properties['actor_type']
             end
 
             ##
-            # @return [String] The actor_url
+            # @return [String] The absolute URL of the resource that triggered the event
             def actor_url
               @properties['actor_url']
             end
@@ -338,67 +372,79 @@ module Twilio
             end
 
             ##
-            # @return [String] Data about this specific event.
+            # @return [Hash] Data about the event
             def event_data
               @properties['event_data']
             end
 
             ##
-            # @return [Time] The time this event was sent
+            # @return [Time] The time the event was sent
             def event_date
               @properties['event_date']
             end
 
             ##
-            # @return [String] An identifier for this event
+            # @return [String] The time the event was sent in milliseconds
+            def event_date_ms
+              @properties['event_date_ms']
+            end
+
+            ##
+            # @return [String] The identifier for the event
             def event_type
               @properties['event_type']
             end
 
             ##
-            # @return [String] The sid of the object this event is most relevant to
+            # @return [String] The SID of the object the event is most relevant to
             def resource_sid
               @properties['resource_sid']
             end
 
             ##
-            # @return [String] The type of object this event is most relevant to
+            # @return [String] The type of object the event is most relevant to
             def resource_type
               @properties['resource_type']
             end
 
             ##
-            # @return [String] The resource_url
+            # @return [String] The URL of the resource the event is most relevant to
             def resource_url
               @properties['resource_url']
             end
 
             ##
-            # @return [String] The sid
+            # @return [String] The unique string that identifies the resource
             def sid
               @properties['sid']
             end
 
             ##
-            # @return [String] The source
+            # @return [String] Where the Event originated
             def source
               @properties['source']
             end
 
             ##
-            # @return [String] The source_ip_address
+            # @return [String] The IP from which the Event originated
             def source_ip_address
               @properties['source_ip_address']
             end
 
             ##
-            # @return [String] The url
+            # @return [String] The absolute URL of the Event resource
             def url
               @properties['url']
             end
 
             ##
-            # Fetch a EventInstance
+            # @return [String] The SID of the Workspace that contains the Event
+            def workspace_sid
+              @properties['workspace_sid']
+            end
+
+            ##
+            # Fetch the EventInstance
             # @return [EventInstance] Fetched EventInstance
             def fetch
               context.fetch