sysaid 0.2.2 → 0.2.3
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/lib/sysaid/ticket.rb +14 -1
- data/lib/sysaid.rb +6 -0
- metadata +8 -2
checksums.yaml
CHANGED
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@@ -1,7 +1,7 @@
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1
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---
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2
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SHA1:
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3
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-
metadata.gz:
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4
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-
data.tar.gz:
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3
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metadata.gz: f49dcebd66ea760d49e0d132e4399c82e3ecde63
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4
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data.tar.gz: e79e424da0578c4a74472dc4ec4ed860f84d38ec
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5
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SHA512:
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6
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-
metadata.gz:
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7
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-
data.tar.gz:
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6
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+
metadata.gz: ab79799a3ee16ee7dae450d9eacea35487b5a4a449e63f6fab7427535afd7be4a9cf7b2472604cdd82f06e785a924cecbfaeb5399eb6ca35162ba05247c8caf6
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7
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data.tar.gz: 450423b60e147cea0e4aacc1034927591fc218fb1290d8b0cf13353b5d132fabef4f0d264ead8fa87872bb922b64e927d8b2a59f8467214a75eeb7e2ee389788
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data/lib/sysaid/ticket.rb
CHANGED
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@@ -36,6 +36,19 @@ class SysAid::Ticket
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36
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return false
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end
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39
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+
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40
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# Though the 'notes' field is merely an editable string, 'add_note'
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41
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# mimics the behavior of the SysAid web client.
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def add_note(user, note, time = Time.now)
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# NOTE: Notes are prepended.
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new_note = "#{user} (#{time.strftime("%-m/%-d/%y %I:%M %p")}):\n #{note}"
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45
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+
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if self.notes
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self.notes = new_note + "\n=============================\n" + self.notes
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else
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self.notes = new_note
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end
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end
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# Saves a ticket back to the SysAid server
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#
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@@ -145,7 +158,7 @@ class SysAid::Ticket
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145
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self.category = response[:category]
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self.cc = response[:cc]
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self.change_category = response[:change_category]
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148
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-
self.close_time = response[:close_time]
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161
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self.close_time = response[:close_time] if response[:close_time]
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self.closure_information = response[:closure_information]
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self.computer_id = response[:computer_id]
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self.current_support_level = response[:current_support_level]
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data/lib/sysaid.rb
CHANGED
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@@ -17,6 +17,12 @@ class SysAid
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@@session_id
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end
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# Accessor for server settings.
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# Used by SysAid::Ticket
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def self.server_settings
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@@server_settings
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end
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# Returns true if logged into SysAid server
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# Note: By design, logged_in? will try to log in if it isn't already
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#
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metadata
CHANGED
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@@ -1,19 +1,22 @@
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--- !ruby/object:Gem::Specification
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name: sysaid
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version: !ruby/object:Gem::Version
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-
version: 0.2.
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version: 0.2.3
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platform: ruby
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authors:
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- Christopher Thielen
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autorequire:
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bindir: bin
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cert_chain: []
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-
date:
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date: 2014-01-17 00:00:00.000000000 Z
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dependencies:
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- !ruby/object:Gem::Dependency
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name: savon
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requirement: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '2.3'
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- - ">="
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- !ruby/object:Gem::Version
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version: 2.3.0
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@@ -21,6 +24,9 @@ dependencies:
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prerelease: false
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version_requirements: !ruby/object:Gem::Requirement
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requirements:
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- - "~>"
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- !ruby/object:Gem::Version
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version: '2.3'
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- - ">="
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- !ruby/object:Gem::Version
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version: 2.3.0
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