sysaid 0.2.2 → 0.2.3

Sign up to get free protection for your applications and to get access to all the features.
Files changed (4) hide show
  1. checksums.yaml +4 -4
  2. data/lib/sysaid/ticket.rb +14 -1
  3. data/lib/sysaid.rb +6 -0
  4. metadata +8 -2
checksums.yaml CHANGED
@@ -1,7 +1,7 @@
1
1
  ---
2
2
  SHA1:
3
- metadata.gz: 28de569790b5e1535736dbe13140e24bd5db028c
4
- data.tar.gz: 4d8ccbf9063b61f34aff001add3219fcaed693b8
3
+ metadata.gz: f49dcebd66ea760d49e0d132e4399c82e3ecde63
4
+ data.tar.gz: e79e424da0578c4a74472dc4ec4ed860f84d38ec
5
5
  SHA512:
6
- metadata.gz: 649aaffb348c3647e10eaa11bf3557d0c9bd7a758d95acc79bdbba118d9c103a97c269716a41f948d0960c45c81aa2911aea03223706f65481318fe172c5725a
7
- data.tar.gz: 8e48200f76e6a8f0049df3dbe49738b618209ffd53b04b18fd44b68158ec7b9ee7a284e62fb19525876e0d5deb945564f5122764cdca2fa415045854160d5727
6
+ metadata.gz: ab79799a3ee16ee7dae450d9eacea35487b5a4a449e63f6fab7427535afd7be4a9cf7b2472604cdd82f06e785a924cecbfaeb5399eb6ca35162ba05247c8caf6
7
+ data.tar.gz: 450423b60e147cea0e4aacc1034927591fc218fb1290d8b0cf13353b5d132fabef4f0d264ead8fa87872bb922b64e927d8b2a59f8467214a75eeb7e2ee389788
data/lib/sysaid/ticket.rb CHANGED
@@ -36,6 +36,19 @@ class SysAid::Ticket
36
36
 
37
37
  return false
38
38
  end
39
+
40
+ # Though the 'notes' field is merely an editable string, 'add_note'
41
+ # mimics the behavior of the SysAid web client.
42
+ def add_note(user, note, time = Time.now)
43
+ # NOTE: Notes are prepended.
44
+ new_note = "#{user} (#{time.strftime("%-m/%-d/%y %I:%M %p")}):\n #{note}"
45
+
46
+ if self.notes
47
+ self.notes = new_note + "\n=============================\n" + self.notes
48
+ else
49
+ self.notes = new_note
50
+ end
51
+ end
39
52
 
40
53
  # Saves a ticket back to the SysAid server
41
54
  #
@@ -145,7 +158,7 @@ class SysAid::Ticket
145
158
  self.category = response[:category]
146
159
  self.cc = response[:cc]
147
160
  self.change_category = response[:change_category]
148
- self.close_time = response[:close_time]
161
+ self.close_time = response[:close_time] if response[:close_time]
149
162
  self.closure_information = response[:closure_information]
150
163
  self.computer_id = response[:computer_id]
151
164
  self.current_support_level = response[:current_support_level]
data/lib/sysaid.rb CHANGED
@@ -17,6 +17,12 @@ class SysAid
17
17
  @@session_id
18
18
  end
19
19
 
20
+ # Accessor for server settings.
21
+ # Used by SysAid::Ticket
22
+ def self.server_settings
23
+ @@server_settings
24
+ end
25
+
20
26
  # Returns true if logged into SysAid server
21
27
  # Note: By design, logged_in? will try to log in if it isn't already
22
28
  #
metadata CHANGED
@@ -1,19 +1,22 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: sysaid
3
3
  version: !ruby/object:Gem::Version
4
- version: 0.2.2
4
+ version: 0.2.3
5
5
  platform: ruby
6
6
  authors:
7
7
  - Christopher Thielen
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2013-12-03 00:00:00.000000000 Z
11
+ date: 2014-01-17 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: savon
15
15
  requirement: !ruby/object:Gem::Requirement
16
16
  requirements:
17
+ - - "~>"
18
+ - !ruby/object:Gem::Version
19
+ version: '2.3'
17
20
  - - ">="
18
21
  - !ruby/object:Gem::Version
19
22
  version: 2.3.0
@@ -21,6 +24,9 @@ dependencies:
21
24
  prerelease: false
22
25
  version_requirements: !ruby/object:Gem::Requirement
23
26
  requirements:
27
+ - - "~>"
28
+ - !ruby/object:Gem::Version
29
+ version: '2.3'
24
30
  - - ">="
25
31
  - !ruby/object:Gem::Version
26
32
  version: 2.3.0