purecloudplatformclientv2 20.0.0 → 21.0.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/README.md

@@ -1,7 +1,7 @@
 ---
 title: PureCloud Ruby Gem
 ---
-![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=20.0.0)
+![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=21.0.0)
 
 Documentation can be found at [https://developer.mypurecloud.com/api/rest/client-libraries/ruby/](https://developer.mypurecloud.com/api/rest/client-libraries/ruby/)
 
@@ -10,7 +10,7 @@ Documentation can be found at [https://developer.mypurecloud.com/api/rest/client
 ### from rubygems.org
 
 ~~~ ruby
-gem install 'purecloudplatformclientv2', '~> 20.0.0'
+gem install 'purecloudplatformclientv2', '~> 21.0.0'
 ~~~
 
 ### Install from Git

data/docs/AdherenceSettings.md

@@ -0,0 +1,18 @@
+---
+title: AdherenceSettings
+---
+## PureCloud::AdherenceSettings
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **severe_alert_threshold_minutes** | **Integer** | The threshold in minutes where an alert will be triggered when an agent is considered severely out of adherence | [optional] |
+| **adherence_target_percent** | **Integer** | Target adherence percentage | [optional] |
+| **adherence_exception_threshold_seconds** | **Integer** | The threshold in seconds for which agents should not be penalized for being momentarily out of adherence | [optional] |
+| **non_on_queue_activities_equivalent** | **BOOLEAN** | Whether to treat all non-on-queue activities as equivalent for adherence purposes | [optional] |
+| **track_on_queue_activity** | **BOOLEAN** | Whether to track on-queue activities | [optional] |
+| **ignored_activity_categories** | **Array<String>** | Activity categories that should be ignored for adherence purposes | [optional] |
+{: class="table table-striped"}
+
+

data/docs/AgentManagementUnitReference.md

@@ -0,0 +1,14 @@
+---
+title: AgentManagementUnitReference
+---
+## PureCloud::AgentManagementUnitReference
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **user** | [**UserReference**](UserReference.html) | The user (agent) for whom the management unit was requested | [optional] |
+| **management_unit** | [**ManagementUnitReference**](ManagementUnitReference.html) | The management to which the user (agent) belongs | [optional] |
+{: class="table table-striped"}
+
+

data/docs/AnalyticsSession.md

@@ -13,6 +13,7 @@ title: AnalyticsSession
 | **address_self** | **String** |  | [optional] |
 | **address_from** | **String** |  | [optional] |
 | **address_to** | **String** |  | [optional] |
+| **message_type** | **String** | Message type for messaging services such as sms | [optional] |
 | **ani** | **String** | Automatic Number Identification (caller's number) | [optional] |
 | **direction** | **String** | Direction | [optional] |
 | **dnis** | **String** | Automatic Number Identification (caller's number) | [optional] |

data/docs/AnalyticsView.md

@@ -7,7 +7,7 @@ title: AnalyticsView
 
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
-| **target** | **String** | Target metric name | |
+| **target** | **String** | CallTarget metric name | |
 | **name** | **String** | A unique name for this view. Must be distinct from other views and built-in metric names. | |
 | **function** | **String** | Type of view you wish to create | |
 | **range** | [**AggregationRange**](AggregationRange.html) | Range of numbers for slicing up data | [optional] |

data/docs/ArchitectApi.md

@@ -665,11 +665,11 @@ Name | Type | Description  | Notes
  **name** | **String**| Object name to search for |  |
  **page_number** | **Integer**| Page number | [optional] [default to 1] |
  **page_size** | **Integer**| Page size | [optional] [default to 25] |
- **object_type** | [**Array&lt;String&gt;**](String.html)| Object type(s) to search for | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **object_type** | [**Array&lt;String&gt;**](String.html)| Object type(s) to search for | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
  **consumed_resources** | **BOOLEAN**| Include resources each result item consumes | [optional]  |
  **consuming_resources** | **BOOLEAN**| Include resources that consume each result item | [optional]  |
- **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consumed resources to return, if consumed resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
- **consuming_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consuming resources to return, if consuming resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consumed resources to return, if consumed resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **consuming_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consuming resources to return, if consuming resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
 {: class="table table-striped"}
 
 
@@ -790,8 +790,8 @@ Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **id** | **String**| Consuming object ID |  |
  **version** | **String**| Consuming object version |  |
- **object_type** | **String**| Consuming object type.  Only versioned types are allowed here. | <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
- **resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consumed resources to show | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **object_type** | **String**| Consuming object type.  Only versioned types are allowed here. | <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consumed resources to show | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
 {: class="table table-striped"}
 
 
@@ -856,8 +856,8 @@ end
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **id** | **String**| Consumed object ID |  |
- **object_type** | **String**| Consumed object type | <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
- **resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consuming resources to show.  Only versioned types are allowed here. | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **object_type** | **String**| Consumed object type | <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consuming resources to show.  Only versioned types are allowed here. | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
 {: class="table table-striped"}
 
 
@@ -924,10 +924,10 @@ end
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **name** | **String**| Name to search for | [optional]  |
- **object_type** | [**Array&lt;String&gt;**](String.html)| Object type(s) to search for | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **object_type** | [**Array&lt;String&gt;**](String.html)| Object type(s) to search for | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
  **flow_filter** | **String**| Show only checkedIn or published flows | [optional] <br />**Values**: checkedIn, published |
  **consumed_resources** | **BOOLEAN**| Return consumed resources? | [optional] [default to false] |
- **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Resource type(s) to return | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Resource type(s) to return | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
  **page_number** | **Integer**| Page number | [optional] [default to 1] |
  **page_size** | **Integer**| Page size | [optional] [default to 25] |
 {: class="table table-striped"}
@@ -998,11 +998,11 @@ Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **id** | **String**| Object ID |  |
  **version** | **String**| Object version | [optional]  |
- **object_type** | **String**| Object type | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **object_type** | **String**| Object type | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
  **consumed_resources** | **BOOLEAN**| Include resources this item consumes | [optional]  |
  **consuming_resources** | **BOOLEAN**| Include resources that consume this item | [optional]  |
- **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consumed resources to return, if consumed resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
- **consuming_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consuming resources to return, if consuming resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consumed resources to return, if consumed resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **consuming_resource_type** | [**Array&lt;String&gt;**](String.html)| Types of consuming resources to return, if consuming resources are requested | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
 {: class="table table-striped"}
 
 
@@ -1189,9 +1189,9 @@ end
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **name** | **String**| Name to search for | [optional]  |
- **object_type** | [**Array&lt;String&gt;**](String.html)| Object type(s) to search for | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **object_type** | [**Array&lt;String&gt;**](String.html)| Object type(s) to search for | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
  **consumed_resources** | **BOOLEAN**| Return consumed resources? | [optional] [default to false] |
- **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Resource type(s) to return | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
+ **consumed_resource_type** | [**Array&lt;String&gt;**](String.html)| Resource type(s) to return | [optional] <br />**Values**: ACDLANGUAGE, ACDSKILL, ACDWRAPUPCODE, BRIDGEACTION, COMPOSERSCRIPT, CONTACTLIST, DATAACTION, EMAILROUTE, GROUP, INBOUNDCALLFLOW, INBOUNDEMAILFLOW, INBOUNDSHORTMESSAGEFLOW, INQUEUECALLFLOW, IVRCONFIGURATION, LANGUAGE, LEXBOT, LEXBOTALIAS, OUTBOUNDCALLFLOW, QUEUE, RESPONSE, SCHEDULE, SCHEDULEGROUP, SECUREACTION, SECURECALLFLOW, SURVEYINVITEFLOW, SYSTEMPROMPT, USER, USERPROMPT, VOICEXML, WORKFLOW |
  **page_number** | **Integer**| Page number | [optional] [default to 1] |
  **page_size** | **Integer**| Page size | [optional] [default to 25] |
 {: class="table table-striped"}
@@ -1628,7 +1628,9 @@ opts = {
   page_size: 25, # Integer | Page size
   name: "name_example", # String | Name
   description: "description_example", # String | Description
-  name_or_description: "name_or_description_example" # String | Name or description
+  name_or_description: "name_or_description_example", # String | Name or description
+  sort_by: "id", # String | Sort by
+  sort_order: "asc" # String | Sort order
 }
 
 begin
@@ -1649,6 +1651,8 @@ Name | Type | Description  | Notes
  **name** | **String**| Name | [optional]  |
  **description** | **String**| Description | [optional]  |
  **name_or_description** | **String**| Name or description | [optional]  |
+ **sort_by** | **String**| Sort by | [optional] [default to id] |
+ **sort_order** | **String**| Sort order | [optional] [default to asc] |
 {: class="table table-striped"}
 
 

data/docs/CallForwarding.md

@@ -10,8 +10,10 @@ title: CallForwarding
 | **id** | **String** | The globally unique identifier for the object. | [optional] |
 | **name** | **String** |  | [optional] |
 | **user** | [**User**](User.html) |  | [optional] |
-| **enabled** | **BOOLEAN** |  | [optional] |
-| **phone_number** | **String** |  | [optional] |
+| **enabled** | **BOOLEAN** | Whether or not CallForwarding is enabled | [optional] |
+| **phone_number** | **String** | This property is deprecated. Please use the calls property | [optional] |
+| **calls** | [**Array<CallRoute>**](CallRoute.html) | An ordered list of CallRoutes to be executed when CallForwarding is enabled | [optional] |
+| **voicemail** | **String** | The type of voicemail to use with the callForwarding configuration | [optional] |
 | **modified_date** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}

data/docs/CallMediaParticipant.md

@@ -44,6 +44,7 @@ title: CallMediaParticipant
 | **fax_status** | [**FaxStatus**](FaxStatus.html) | Extra fax information if the call is a fax. | [optional] |
 | **monitored_participant_id** | **String** | The ID of the participant being monitored when performing a call monitor. | [optional] |
 | **consult_participant_id** | **String** | The ID of the consult transfer target participant when performing a consult transfer. | [optional] |
+| **uui_data** | **String** | User-to-User information which maps to a SIP header field defined in RFC7433. UUI data is used in the Public Switched Telephone Network (PSTN) for use cases described in RFC6567. | [optional] |
 {: class="table table-striped"}
 
 

data/docs/CallRoute.md

@@ -0,0 +1,14 @@
+---
+title: CallRoute
+---
+## PureCloud::CallRoute
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **targets** | [**Array<CallTarget>**](CallTarget.html) | A list of CallTargets to be called when the CallRoute is executed | [optional] |
+| **timeout_milliseconds** | **Integer** | The amount of time until the call times out | [optional] |
+{: class="table table-striped"}
+
+

data/docs/CallTarget.md

@@ -0,0 +1,14 @@
+---
+title: CallTarget
+---
+## PureCloud::CallTarget
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **type** | **String** | The type of call | [optional] |
+| **value** | **String** | The id of the station or an E.164 formatted phone number | [optional] |
+{: class="table table-striped"}
+
+

data/docs/Contact.md

@@ -11,7 +11,7 @@ title: Contact
 | **display** | **String** | Formatted version of the address property | [optional] |
 | **media_type** | **String** |  | [optional] |
 | **type** | **String** |  | [optional] |
-| **extension** | **String** | Use extension instead of address for setting internal extensions | [optional] |
+| **extension** | **String** | Use internal extension instead of address. Mutually exclusive with the address field. | [optional] |
 {: class="table table-striped"}
 
 

data/docs/ConversationNotificationMessage.md

@@ -21,6 +21,9 @@ title: ConversationNotificationMessage
 | **from_address** | [**ConversationNotificationAddress**](ConversationNotificationAddress.html) |  | [optional] |
 | **messages** | [**Array<ConversationNotificationMessages>**](ConversationNotificationMessages.html) |  | [optional] |
 | **messages_transcript_uri** | **String** |  | [optional] |
+| **type** | **String** |  | [optional] |
+| **recipient_country** | **String** |  | [optional] |
+| **recipient_type** | **String** |  | [optional] |
 | **additional_properties** | **Object** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/ConversationNotificationMessageDetails.md

@@ -9,6 +9,8 @@ title: ConversationNotificationMessageDetails
 |------------ | ------------- | ------------- | -------------|
 | **message_id** | **String** |  | [optional] |
 | **message_time** | **DateTime** |  | [optional] |
+| **message_status** | **String** |  | [optional] |
+| **message_segment_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 
 

data/docs/ConversationNotificationMessages.md

@@ -9,6 +9,8 @@ title: ConversationNotificationMessages
 |------------ | ------------- | ------------- | -------------|
 | **message_id** | **String** |  | [optional] |
 | **message_time** | **DateTime** |  | [optional] |
+| **message_status** | **String** |  | [optional] |
+| **message_segment_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 
 

data/docs/ConversationNotificationMessages1.md

@@ -21,6 +21,9 @@ title: ConversationNotificationMessages1
 | **from_address** | [**ConversationNotificationAddress**](ConversationNotificationAddress.html) |  | [optional] |
 | **messages** | [**Array<ConversationNotificationMessages>**](ConversationNotificationMessages.html) |  | [optional] |
 | **messages_transcript_uri** | **String** |  | [optional] |
+| **type** | **String** |  | [optional] |
+| **recipient_country** | **String** |  | [optional] |
+| **recipient_type** | **String** |  | [optional] |
 | **additional_properties** | **Object** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/ConversationsApi.md

@@ -13,6 +13,8 @@ Method | Description
 [**delete_conversations_email_messages_draft_attachment**](ConversationsApi.html#delete_conversations_email_messages_draft_attachment) | Delete attachment from draft
 [**get_analytics_conversation_details**](ConversationsApi.html#get_analytics_conversation_details) | Get a conversation by id
 [**get_conversation**](ConversationsApi.html#get_conversation) | Get conversation
+[**get_conversation_participant_secureivrsession**](ConversationsApi.html#get_conversation_participant_secureivrsession) | Fetch info on a secure session
+[**get_conversation_participant_secureivrsessions**](ConversationsApi.html#get_conversation_participant_secureivrsessions) | Get a list of secure sessions for this participant.
 [**get_conversation_participant_wrapup**](ConversationsApi.html#get_conversation_participant_wrapup) | Get the wrap-up for this conversation participant. 
 [**get_conversation_participant_wrapupcodes**](ConversationsApi.html#get_conversation_participant_wrapupcodes) | Get list of wrapup codes for this conversation participant
 [**get_conversations**](ConversationsApi.html#get_conversations) | Get conversations
@@ -70,6 +72,7 @@ Method | Description
 [**post_conversation_participant_callbacks**](ConversationsApi.html#post_conversation_participant_callbacks) | Create a new callback for the specified participant on the conversation.
 [**post_conversation_participant_digits**](ConversationsApi.html#post_conversation_participant_digits) | Sends DTMF to the participant
 [**post_conversation_participant_replace**](ConversationsApi.html#post_conversation_participant_replace) | Replace this participant with the specified user and/or address
+[**post_conversation_participant_secureivrsessions**](ConversationsApi.html#post_conversation_participant_secureivrsessions) | Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.
 [**post_conversations_call**](ConversationsApi.html#post_conversations_call) | Place a new call as part of a callback conversation.
 [**post_conversations_call_participant_consult**](ConversationsApi.html#post_conversations_call_participant_consult) | Initiate and update consult transfer
 [**post_conversations_call_participant_monitor**](ConversationsApi.html#post_conversations_call_participant_monitor) | Listen in on the conversation from the point of view of a given participant.
@@ -394,6 +397,133 @@ Name | Type | Description  | Notes
 
 
 
+<a name="get_conversation_participant_secureivrsession"></a>
+
+## -[**SecureSession**](SecureSession.html) get_conversation_participant_secureivrsession(conversation_id, participant_id, secure_session_id)
+
+Fetch info on a secure session
+
+
+
+Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions/{secureSessionId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+secure_session_id = "secure_session_id_example" # String | secure IVR session ID
+
+
+begin
+  #Fetch info on a secure session
+  result = api_instance.get_conversation_participant_secureivrsession(conversation_id, participant_id, secure_session_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversation_participant_secureivrsession: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID |  |
+ **participant_id** | **String**| participant ID |  |
+ **secure_session_id** | **String**| secure IVR session ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SecureSession**](SecureSession.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_conversation_participant_secureivrsessions"></a>
+
+## -[**SecureSessionEntityListing**](SecureSessionEntityListing.html) get_conversation_participant_secureivrsessions(conversation_id, participant_id)
+
+Get a list of secure sessions for this participant.
+
+
+
+Wraps GET /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+
+begin
+  #Get a list of secure sessions for this participant.
+  result = api_instance.get_conversation_participant_secureivrsessions(conversation_id, participant_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->get_conversation_participant_secureivrsessions: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID |  |
+ **participant_id** | **String**| participant ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SecureSessionEntityListing**](SecureSessionEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="get_conversation_participant_wrapup"></a>
 
 ## -[**WrapupCode**](WrapupCode.html) get_conversation_participant_wrapup(conversation_id, participant_id, opts)
@@ -3940,6 +4070,72 @@ nil (empty response body)
 
 
 
+<a name="post_conversation_participant_secureivrsessions"></a>
+
+## -[**SecureSession**](SecureSession.html) post_conversation_participant_secureivrsessions(conversation_id, participant_id, opts)
+
+Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.
+
+
+
+Wraps POST /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::ConversationsApi.new
+
+conversation_id = "conversation_id_example" # String | conversation ID
+
+participant_id = "participant_id_example" # String | participant ID
+
+opts = { 
+  body: PureCloud::CreateSecureSession.new # CreateSecureSession | 
+}
+
+begin
+  #Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.
+  result = api_instance.post_conversation_participant_secureivrsessions(conversation_id, participant_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling ConversationsApi->post_conversation_participant_secureivrsessions: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversation ID |  |
+ **participant_id** | **String**| participant ID |  |
+ **body** | [**CreateSecureSession**](CreateSecureSession.html)|  | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SecureSession**](SecureSession.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="post_conversations_call"></a>
 
 ## -[**Conversation**](Conversation.html) post_conversations_call(conversation_id, body)