purecloudplatformclientv2 20.0.0 → 21.0.0

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Files changed (113) hide show
  1. checksums.yaml +4 -4
  2. data/README.md +2 -2
  3. data/docs/AdherenceSettings.md +18 -0
  4. data/docs/AgentManagementUnitReference.md +14 -0
  5. data/docs/AnalyticsSession.md +1 -0
  6. data/docs/AnalyticsView.md +1 -1
  7. data/docs/ArchitectApi.md +19 -15
  8. data/docs/CallForwarding.md +4 -2
  9. data/docs/CallMediaParticipant.md +1 -0
  10. data/docs/CallRoute.md +14 -0
  11. data/docs/CallTarget.md +14 -0
  12. data/docs/Contact.md +1 -1
  13. data/docs/ConversationNotificationMessage.md +3 -0
  14. data/docs/ConversationNotificationMessageDetails.md +2 -0
  15. data/docs/ConversationNotificationMessages.md +2 -0
  16. data/docs/ConversationNotificationMessages1.md +3 -0
  17. data/docs/ConversationsApi.md +196 -0
  18. data/docs/CreateEmailRequest.md +2 -0
  19. data/docs/CreateQueueRequest.md +2 -0
  20. data/docs/CreateSecureSession.md +16 -0
  21. data/docs/ExternalContact.md +1 -0
  22. data/docs/ImportScriptStatusResponse.md +15 -0
  23. data/docs/InboundRoute.md +1 -0
  24. data/docs/JsonNode.md +1 -1
  25. data/docs/ManagementUnit.md +5 -3
  26. data/docs/ManagementUnitReference.md +14 -0
  27. data/docs/ManagementUnitSettings.md +19 -0
  28. data/docs/Message.md +3 -0
  29. data/docs/MessageConversationNotificationMessageDetails.md +2 -0
  30. data/docs/MessageConversationNotificationMessageMediaParticipant.md +3 -0
  31. data/docs/MessageConversationNotificationMessages.md +2 -0
  32. data/docs/MessageConversationNotificationParticipants.md +3 -0
  33. data/docs/MessageDetails.md +2 -0
  34. data/docs/QualityApi.md +3 -1
  35. data/docs/Queue.md +2 -0
  36. data/docs/SchedulingSettings.md +14 -0
  37. data/docs/ScriptsApi.md +64 -0
  38. data/docs/SecureSession.md +19 -0
  39. data/docs/SecureSessionEntityListing.md +13 -0
  40. data/docs/ShortTermForecastingSettings.md +13 -0
  41. data/docs/SignedData.md +13 -0
  42. data/docs/SignedDataApi.md +73 -0
  43. data/docs/TimeOffRequestSettings.md +15 -0
  44. data/docs/UpdateUser.md +2 -2
  45. data/docs/UserConversationSummaryNotification.md +1 -0
  46. data/docs/UserQueue.md +2 -0
  47. data/docs/UserReference.md +14 -0
  48. data/docs/WorkforceManagementApi.md +61 -0
  49. data/lib/purecloudplatformclientv2.rb +16 -0
  50. data/lib/purecloudplatformclientv2/api/architect_api.rb +24 -6
  51. data/lib/purecloudplatformclientv2/api/conversations_api.rb +243 -0
  52. data/lib/purecloudplatformclientv2/api/quality_api.rb +9 -0
  53. data/lib/purecloudplatformclientv2/api/scripts_api.rb +74 -0
  54. data/lib/purecloudplatformclientv2/api/signed_data_api.rb +90 -0
  55. data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +63 -0
  56. data/lib/purecloudplatformclientv2/api_client.rb +1 -1
  57. data/lib/purecloudplatformclientv2/models/adherence_settings.rb +335 -0
  58. data/lib/purecloudplatformclientv2/models/agent_management_unit_reference.rb +229 -0
  59. data/lib/purecloudplatformclientv2/models/aggregate_metric_data.rb +2 -2
  60. data/lib/purecloudplatformclientv2/models/analytics_conversation_segment.rb +2 -2
  61. data/lib/purecloudplatformclientv2/models/analytics_query_predicate.rb +4 -4
  62. data/lib/purecloudplatformclientv2/models/analytics_session.rb +41 -1
  63. data/lib/purecloudplatformclientv2/models/analytics_view.rb +1 -1
  64. data/lib/purecloudplatformclientv2/models/call_forwarding.rb +71 -1
  65. data/lib/purecloudplatformclientv2/models/call_media_participant.rb +30 -4
  66. data/lib/purecloudplatformclientv2/models/call_route.rb +230 -0
  67. data/lib/purecloudplatformclientv2/models/call_target.rb +242 -0
  68. data/lib/purecloudplatformclientv2/models/contact.rb +1 -1
  69. data/lib/purecloudplatformclientv2/models/conversation_notification_message.rb +90 -1
  70. data/lib/purecloudplatformclientv2/models/conversation_notification_message_details.rb +68 -4
  71. data/lib/purecloudplatformclientv2/models/conversation_notification_messages.rb +68 -4
  72. data/lib/purecloudplatformclientv2/models/conversation_notification_messages_1.rb +90 -1
  73. data/lib/purecloudplatformclientv2/models/create_email_request.rb +56 -4
  74. data/lib/purecloudplatformclientv2/models/create_queue_request.rb +53 -1
  75. data/lib/purecloudplatformclientv2/models/create_secure_session.rb +290 -0
  76. data/lib/purecloudplatformclientv2/models/dependency.rb +2 -2
  77. data/lib/purecloudplatformclientv2/models/dependency_object.rb +2 -2
  78. data/lib/purecloudplatformclientv2/models/event_message.rb +2 -2
  79. data/lib/purecloudplatformclientv2/models/external_contact.rb +26 -1
  80. data/lib/purecloudplatformclientv2/models/import_script_status_response.rb +251 -0
  81. data/lib/purecloudplatformclientv2/models/inbound_route.rb +27 -1
  82. data/lib/purecloudplatformclientv2/models/interaction_stat_alert_notification.rb +2 -2
  83. data/lib/purecloudplatformclientv2/models/interaction_stat_rule_notification.rb +2 -2
  84. data/lib/purecloudplatformclientv2/models/interaction_stats_alert.rb +2 -2
  85. data/lib/purecloudplatformclientv2/models/interaction_stats_rule.rb +2 -2
  86. data/lib/purecloudplatformclientv2/models/intraday_data_group.rb +2 -2
  87. data/lib/purecloudplatformclientv2/models/intraday_data_update_notification_intraday_data_group.rb +2 -2
  88. data/lib/purecloudplatformclientv2/models/intraday_data_update_notification_intraday_data_groupings.rb +2 -2
  89. data/lib/purecloudplatformclientv2/models/json_node.rb +17 -17
  90. data/lib/purecloudplatformclientv2/models/management_unit.rb +59 -7
  91. data/lib/purecloudplatformclientv2/models/management_unit_reference.rb +229 -0
  92. data/lib/purecloudplatformclientv2/models/management_unit_settings.rb +364 -0
  93. data/lib/purecloudplatformclientv2/models/message.rb +93 -1
  94. data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_details.rb +68 -4
  95. data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_media_participant.rb +93 -4
  96. data/lib/purecloudplatformclientv2/models/message_conversation_notification_messages.rb +68 -4
  97. data/lib/purecloudplatformclientv2/models/message_conversation_notification_participants.rb +93 -4
  98. data/lib/purecloudplatformclientv2/models/message_details.rb +67 -1
  99. data/lib/purecloudplatformclientv2/models/participant.rb +2 -2
  100. data/lib/purecloudplatformclientv2/models/participant_basic.rb +2 -2
  101. data/lib/purecloudplatformclientv2/models/queue.rb +53 -1
  102. data/lib/purecloudplatformclientv2/models/scheduling_settings.rb +229 -0
  103. data/lib/purecloudplatformclientv2/models/secure_session.rb +382 -0
  104. data/lib/purecloudplatformclientv2/models/secure_session_entity_listing.rb +203 -0
  105. data/lib/purecloudplatformclientv2/models/short_term_forecasting_settings.rb +203 -0
  106. data/lib/purecloudplatformclientv2/models/signed_data.rb +201 -0
  107. data/lib/purecloudplatformclientv2/models/time_off_request_settings.rb +255 -0
  108. data/lib/purecloudplatformclientv2/models/update_user.rb +2 -1
  109. data/lib/purecloudplatformclientv2/models/user_conversation_summary_notification.rb +26 -1
  110. data/lib/purecloudplatformclientv2/models/user_queue.rb +53 -1
  111. data/lib/purecloudplatformclientv2/models/user_reference.rb +228 -0
  112. data/lib/purecloudplatformclientv2/version.rb +1 -1
  113. metadata +34 -2
@@ -24,6 +24,12 @@ module PureCloud
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  # A URI for this message entity.
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  attr_accessor :message_uri
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+ # Indicates the delivery status of the message.
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+ attr_accessor :message_status
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+
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+ # The message segment count, greater than 1 if the message content was split into multiple parts for this message type, e.g. SMS character limits.
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+ attr_accessor :message_segment_count
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+
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  # The time when the message was sent or received. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ
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  attr_accessor :message_time
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@@ -35,6 +41,10 @@ module PureCloud
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  :'message_uri' => :'messageURI',
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+ :'message_status' => :'messageStatus',
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+
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+ :'message_segment_count' => :'messageSegmentCount',
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+
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  :'message_time' => :'messageTime'
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  }
@@ -48,6 +58,10 @@ module PureCloud
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  :'message_uri' => :'String',
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+ :'message_status' => :'String',
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+
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+ :'message_segment_count' => :'Integer',
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+
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  :'message_time' => :'DateTime'
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  }
@@ -80,6 +94,24 @@ module PureCloud
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  end
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+ if attributes.has_key?(:'messageStatus')
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+
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+ self.message_status = attributes[:'messageStatus']
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+
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+
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+ end
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+
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+
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+ if attributes.has_key?(:'messageSegmentCount')
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+
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+ self.message_segment_count = attributes[:'messageSegmentCount']
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+
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+ end
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+
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  if attributes.has_key?(:'messageTime')
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@@ -114,6 +146,19 @@ module PureCloud
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+ allowed_values = ["queued", "sent", "failed", "received"]
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+ if @message_status && !allowed_values.include?(@message_status)
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+ return false
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+ end
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+
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  end
@@ -130,6 +175,25 @@ module PureCloud
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+ # Custom attribute writer method checking allowed values (enum).
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+ # @param [Object] message_status Object to be assigned
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+ def message_status=(message_status)
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+ allowed_values = ["queued", "sent", "failed", "received"]
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+ if message_status && !allowed_values.include?(message_status)
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+ fail ArgumentError, "invalid value for 'message_status', must be one of #{allowed_values}."
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+ end
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+ @message_status = message_status
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+ end
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@@ -141,6 +205,8 @@ module PureCloud
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  self.class == o.class &&
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  message_id == o.message_id &&
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  message_uri == o.message_uri &&
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+ message_status == o.message_status &&
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+ message_segment_count == o.message_segment_count &&
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  message_time == o.message_time
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  end
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@@ -153,7 +219,7 @@ module PureCloud
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  # Calculates hash code according to all attributes.
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  # @return [Fixnum] Hash code
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  def hash
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- [message_id, message_uri, message_time].hash
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+ [message_id, message_uri, message_status, message_segment_count, message_time].hash
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  end
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  # build the object from hash
@@ -831,7 +831,7 @@ module PureCloud
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- allowed_values = ["requested", "active", "paused", "stopped", "error"]
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+ allowed_values = ["requested", "active", "paused", "stopped", "error", "timeout"]
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  if @screen_recording_state && !allowed_values.include?(@screen_recording_state)
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  return false
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  end
@@ -1039,7 +1039,7 @@ module PureCloud
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  # Custom attribute writer method checking allowed values (enum).
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  # @param [Object] screen_recording_state Object to be assigned
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  def screen_recording_state=(screen_recording_state)
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- allowed_values = ["requested", "active", "paused", "stopped", "error"]
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+ allowed_values = ["requested", "active", "paused", "stopped", "error", "timeout"]
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  if screen_recording_state && !allowed_values.include?(screen_recording_state)
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  fail ArgumentError, "invalid value for 'screen_recording_state', must be one of #{allowed_values}."
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  end
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- allowed_values = ["requested", "active", "paused", "stopped", "error"]
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+ allowed_values = ["requested", "active", "paused", "stopped", "error", "timeout"]
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  if @screen_recording_state && !allowed_values.include?(@screen_recording_state)
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  return false
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  end
@@ -1039,7 +1039,7 @@ module PureCloud
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  # Custom attribute writer method checking allowed values (enum).
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  # @param [Object] screen_recording_state Object to be assigned
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  def screen_recording_state=(screen_recording_state)
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- allowed_values = ["requested", "active", "paused", "stopped", "error"]
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+ allowed_values = ["requested", "active", "paused", "stopped", "error", "timeout"]
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  if screen_recording_state && !allowed_values.include?(screen_recording_state)
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  fail ArgumentError, "invalid value for 'screen_recording_state', must be one of #{allowed_values}."
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  end
@@ -65,6 +65,12 @@ module PureCloud
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  # The in-queue flow to use for conversations waiting in queue.
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  attr_accessor :queue_flow
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+ # The prompt used for whisper audio on the queue, if configured.
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+ attr_accessor :whisper
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+
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+ # Specifies whether the configured whisper audio should play for all ACD calls, or only for those which are auto-answered.
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+ attr_accessor :auto_answer_only
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  # The name to use for caller identification for outbound calls from this queue.
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  attr_accessor :calling_party_name
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@@ -117,6 +123,10 @@ module PureCloud
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  :'queue_flow' => :'queueFlow',
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+ :'whisper' => :'whisper',
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+ :'auto_answer_only' => :'autoAnswerOnly',
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  :'calling_party_name' => :'callingPartyName',
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  :'calling_party_number' => :'callingPartyNumber',
@@ -168,6 +178,10 @@ module PureCloud
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  :'queue_flow' => :'UriReference',
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+ :'whisper' => :'UriReference',
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+ :'auto_answer_only' => :'BOOLEAN',
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@@ -338,6 +352,24 @@ module PureCloud
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  end
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+ if attributes.has_key?(:'whisper')
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+ self.whisper = attributes[:'whisper']
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+ end
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+ if attributes.has_key?(:'autoAnswerOnly')
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+ self.auto_answer_only = attributes[:'autoAnswerOnly']
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+ end
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  if attributes.has_key?(:'callingPartyName')
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@@ -674,6 +724,8 @@ module PureCloud
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  acw_settings == o.acw_settings &&
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  skill_evaluation_method == o.skill_evaluation_method &&
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  queue_flow == o.queue_flow &&
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+ whisper == o.whisper &&
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+ auto_answer_only == o.auto_answer_only &&
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  calling_party_name == o.calling_party_name &&
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  calling_party_number == o.calling_party_number &&
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  default_scripts == o.default_scripts &&
@@ -691,7 +743,7 @@ module PureCloud
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  # Calculates hash code according to all attributes.
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  # @return [Fixnum] Hash code
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  def hash
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- [id, name, description, version, date_created, date_modified, modified_by, created_by, state, modified_by_app, created_by_app, media_settings, bullseye, acw_settings, skill_evaluation_method, queue_flow, calling_party_name, calling_party_number, default_scripts, outbound_email_address, member_count, self_uri].hash
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+ [id, name, description, version, date_created, date_modified, modified_by, created_by, state, modified_by_app, created_by_app, media_settings, bullseye, acw_settings, skill_evaluation_method, queue_flow, whisper, auto_answer_only, calling_party_name, calling_party_number, default_scripts, outbound_email_address, member_count, self_uri].hash
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  end
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  # build the object from hash
@@ -0,0 +1,229 @@
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+ =begin
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+ PureCloud Platform API
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+
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+ With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
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+
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+ OpenAPI spec version: v2
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+ Contact: DeveloperEvangelists@genesys.com
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+ Generated by: https://github.com/swagger-api/swagger-codegen.git
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+
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+ License: ININ
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+ http://www.inin.com
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+
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+ Terms of Service: https://developer.mypurecloud.com/tos
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+
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+ =end
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+
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+ require 'date'
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+
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+ module PureCloud
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+ # Scheduling Settings
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+ class SchedulingSettings
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+ # Max occupancy percent for deferred work
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+ attr_accessor :max_occupancy_percent_for_deferred_work
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+
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+ # Default shrinkage percent for scheduling
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+ attr_accessor :default_shrinkage_percent
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+
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+ # Attribute mapping from ruby-style variable name to JSON key.
29
+ def self.attribute_map
30
+ {
31
+
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+ :'max_occupancy_percent_for_deferred_work' => :'maxOccupancyPercentForDeferredWork',
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+
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+ :'default_shrinkage_percent' => :'defaultShrinkagePercent'
35
+
36
+ }
37
+ end
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+
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+ # Attribute type mapping.
40
+ def self.swagger_types
41
+ {
42
+
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+ :'max_occupancy_percent_for_deferred_work' => :'Integer',
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+
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+ :'default_shrinkage_percent' => :'Float'
46
+
47
+ }
48
+ end
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+
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+ # Initializes the object
51
+ # @param [Hash] attributes Model attributes in the form of hash
52
+ def initialize(attributes = {})
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+ return unless attributes.is_a?(Hash)
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+
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+ # convert string to symbol for hash key
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+ attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}
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+
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+ if attributes.has_key?(:'maxOccupancyPercentForDeferredWork')
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+
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+ self.max_occupancy_percent_for_deferred_work = attributes[:'maxOccupancyPercentForDeferredWork']
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+ end
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+ if attributes.has_key?(:'defaultShrinkagePercent')
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+ self.default_shrinkage_percent = attributes[:'defaultShrinkagePercent']
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+
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+
74
+ end
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+
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+
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+ end
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+
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+ # Show invalid properties with the reasons. Usually used together with valid?
80
+ # @return Array for valid properies with the reasons
81
+ def list_invalid_properties
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+ invalid_properties = Array.new
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+
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+
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+ return invalid_properties
86
+ end
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+
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+ # Check to see if the all the properties in the model are valid
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+ # @return true if the model is valid
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+ def valid?
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+ end
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+ # Checks equality by comparing each attribute.
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+ # @param [Object] Object to be compared
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+ def ==(o)
116
+ return true if self.equal?(o)
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+ self.class == o.class &&
118
+ max_occupancy_percent_for_deferred_work == o.max_occupancy_percent_for_deferred_work &&
119
+ default_shrinkage_percent == o.default_shrinkage_percent
120
+ end
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+
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+ # @see the `==` method
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+ # @param [Object] Object to be compared
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+ def eql?(o)
125
+ self == o
126
+ end
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+
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+ # Calculates hash code according to all attributes.
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+ # @return [Fixnum] Hash code
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+ def hash
131
+ [max_occupancy_percent_for_deferred_work, default_shrinkage_percent].hash
132
+ end
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+
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+ # build the object from hash
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+ def build_from_hash(attributes)
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+ return nil unless attributes.is_a?(Hash)
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+ self.class.swagger_types.each_pair do |key, type|
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+ if type =~ /^Array<(.*)>/i
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+ if attributes[self.class.attribute_map[key]].is_a?(Array)
140
+ self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
141
+ else
142
+ #TODO show warning in debug mode
143
+ end
144
+ elsif !attributes[self.class.attribute_map[key]].nil?
145
+ self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
146
+ else
147
+ # data not found in attributes(hash), not an issue as the data can be optional
148
+ end
149
+ end
150
+
151
+ self
152
+ end
153
+
154
+ def _deserialize(type, value)
155
+ case type.to_sym
156
+ when :DateTime
157
+ DateTime.parse(value)
158
+ when :Date
159
+ Date.parse(value)
160
+ when :String
161
+ value.to_s
162
+ when :Integer
163
+ value.to_i
164
+ when :Float
165
+ value.to_f
166
+ when :BOOLEAN
167
+ if value.to_s =~ /^(true|t|yes|y|1)$/i
168
+ true
169
+ else
170
+ false
171
+ end
172
+ when :Object
173
+ # generic object (usually a Hash), return directly
174
+ value
175
+ when /\AArray<(?<inner_type>.+)>\z/
176
+ inner_type = Regexp.last_match[:inner_type]
177
+ value.map { |v| _deserialize(inner_type, v) }
178
+ when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
179
+ k_type = Regexp.last_match[:k_type]
180
+ v_type = Regexp.last_match[:v_type]
181
+ {}.tap do |hash|
182
+ value.each do |k, v|
183
+ hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
184
+ end
185
+ end
186
+ else # model
187
+ _model = Object.const_get("PureCloud").const_get(type).new
188
+ _model.build_from_hash(value)
189
+ end
190
+ end
191
+
192
+ def to_s
193
+ to_hash.to_s
194
+ end
195
+
196
+ # to_body is an alias to to_body (backward compatibility))
197
+ def to_body
198
+ to_hash
199
+ end
200
+
201
+ # return the object in the form of hash
202
+ def to_hash
203
+ hash = {}
204
+ self.class.attribute_map.each_pair do |attr, param|
205
+ value = self.send(attr)
206
+ next if value.nil?
207
+ hash[param] = _to_hash(value)
208
+ end
209
+ hash
210
+ end
211
+
212
+ # Method to output non-array value in the form of hash
213
+ # For object, use to_hash. Otherwise, just return the value
214
+ def _to_hash(value)
215
+ if value.is_a?(Array)
216
+ value.compact.map{ |v| _to_hash(v) }
217
+ elsif value.is_a?(Hash)
218
+ {}.tap do |hash|
219
+ value.each { |k, v| hash[k] = _to_hash(v) }
220
+ end
221
+ elsif value.respond_to? :to_hash
222
+ value.to_hash
223
+ else
224
+ value
225
+ end
226
+ end
227
+
228
+ end
229
+ end