purecloudplatformclientv2 20.0.0 → 21.0.0

data/lib/purecloudplatformclientv2/models/dependency.rb

@@ -192,7 +192,7 @@ module PureCloud
       
       
       
-      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
+      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "LEXBOT", "LEXBOTALIAS", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
       if @type && !allowed_values.include?(@type)
         return false
       end
@@ -237,7 +237,7 @@ module PureCloud
     # Custom attribute writer method checking allowed values (enum).
     # @param [Object] type Object to be assigned
     def type=(type)
-      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
+      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "LEXBOT", "LEXBOTALIAS", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
       if type && !allowed_values.include?(type)
         fail ArgumentError, "invalid value for 'type', must be one of #{allowed_values}."
       end

data/lib/purecloudplatformclientv2/models/dependency_object.rb

@@ -226,7 +226,7 @@ module PureCloud
       
       
       
-      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
+      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "LEXBOT", "LEXBOTALIAS", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
       if @type && !allowed_values.include?(@type)
         return false
       end
@@ -279,7 +279,7 @@ module PureCloud
     # Custom attribute writer method checking allowed values (enum).
     # @param [Object] type Object to be assigned
     def type=(type)
-      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
+      allowed_values = ["ACDLANGUAGE", "ACDSKILL", "ACDWRAPUPCODE", "BRIDGEACTION", "COMPOSERSCRIPT", "CONTACTLIST", "DATAACTION", "EMAILROUTE", "GROUP", "INBOUNDCALLFLOW", "INBOUNDEMAILFLOW", "INBOUNDSHORTMESSAGEFLOW", "INQUEUECALLFLOW", "IVRCONFIGURATION", "LANGUAGE", "LEXBOT", "LEXBOTALIAS", "OUTBOUNDCALLFLOW", "QUEUE", "RESPONSE", "SCHEDULE", "SCHEDULEGROUP", "SECUREACTION", "SECURECALLFLOW", "SURVEYINVITEFLOW", "SYSTEMPROMPT", "USER", "USERPROMPT", "VOICEXML", "WORKFLOW"]
       if type && !allowed_values.include?(type)
         fail ArgumentError, "invalid value for 'type', must be one of #{allowed_values}."
       end

data/lib/purecloudplatformclientv2/models/event_message.rb

@@ -152,7 +152,7 @@ module PureCloud
       
       
       
-      allowed_values = ["APPROACHING_ENTITY_LIMIT", "CAMPAIGN_START_ERROR", "CAMPAIGN_RULE_START_ERROR", "CAMPAIGN_SET_DIALING_MODE_ERROR", "CAMPAIGN_THROTTLED", "INVALID_CALLABLE_TIME_ZONE", "CALLBACK_CREATION_INVALID_NUMBER", "CALL_RULE_INVALID_CONTACT_COLUMN", "CALL_RULE_MISMATCH_TYPE", "CALL_RULE_INVALID_OPERATOR", "CALL_RULE_NO_DNC_LISTS_CONFIGURED", "CALL_RULE_UPDATED_PHONE_COLUMN", "CONTACT_LIST_FILTER_EVALUATION_FAILED", "INACTIVE_EDGES_FAILED_PLACE_CALLS", "INACTIVE_EDGES_TURNED_CAMPAIGN_OFF", "INVALID_PHONE_NUMBER", "IMPORT_FAILED_TO_READ_HEADERS", "IMPORT_COULD_NOT_PARSE_AN_ENTRY", "IMPORT_CONTACT_DOES_NOT_MATCH_LIST_FORMAT", "IMPORT_ENTRY_DOES_NOT_ALIGN_WITH_HEADERS", "IMPORT_INVALID_CUSTOM_ID", "IMPORT_INVALID_DATA", "IMPORT_NO_COLUMNS_DEFINED", "IMPORT_COLUMNS_DO_NOT_EXIST_ON_LIST", "IMPORT_LIST_NO_LONGER_EXISTS", "ORGANIZATION_HAS_NO_DOMAIN_SET", "RECYCLE_CAMPAIGN"]
+      allowed_values = ["APPROACHING_CONTACT_LIMIT", "APPROACHING_ENTITY_LIMIT", "CAMPAIGN_START_ERROR", "CAMPAIGN_RULE_START_ERROR", "CAMPAIGN_SET_DIALING_MODE_ERROR", "CAMPAIGN_THROTTLED", "INVALID_CALLABLE_TIME_ZONE", "CALLBACK_CREATION_INVALID_NUMBER", "CALL_RULE_INVALID_CONTACT_COLUMN", "CALL_RULE_MISMATCH_TYPE", "CALL_RULE_INVALID_OPERATOR", "CALL_RULE_NO_DNC_LISTS_CONFIGURED", "CALL_RULE_UPDATED_PHONE_COLUMN", "CONTACT_LIST_FILTER_EVALUATION_FAILED", "EXCEEDED_CONTACT_LIMIT", "INACTIVE_EDGES_FAILED_PLACE_CALLS", "INACTIVE_EDGES_TURNED_CAMPAIGN_OFF", "INVALID_PHONE_NUMBER", "IMPORT_FAILED_TO_READ_HEADERS", "IMPORT_COULD_NOT_PARSE_AN_ENTRY", "IMPORT_CONTACT_DOES_NOT_MATCH_LIST_FORMAT", "IMPORT_ENTRY_DOES_NOT_ALIGN_WITH_HEADERS", "IMPORT_INVALID_CUSTOM_ID", "IMPORT_INVALID_DATA", "IMPORT_NO_COLUMNS_DEFINED", "IMPORT_COLUMNS_DO_NOT_EXIST_ON_LIST", "IMPORT_LIST_NO_LONGER_EXISTS", "ORGANIZATION_HAS_NO_DOMAIN_SET", "RECYCLE_CAMPAIGN"]
       if @code && !allowed_values.include?(@code)
         return false
       end
@@ -186,7 +186,7 @@ module PureCloud
     # Custom attribute writer method checking allowed values (enum).
     # @param [Object] code Object to be assigned
     def code=(code)
-      allowed_values = ["APPROACHING_ENTITY_LIMIT", "CAMPAIGN_START_ERROR", "CAMPAIGN_RULE_START_ERROR", "CAMPAIGN_SET_DIALING_MODE_ERROR", "CAMPAIGN_THROTTLED", "INVALID_CALLABLE_TIME_ZONE", "CALLBACK_CREATION_INVALID_NUMBER", "CALL_RULE_INVALID_CONTACT_COLUMN", "CALL_RULE_MISMATCH_TYPE", "CALL_RULE_INVALID_OPERATOR", "CALL_RULE_NO_DNC_LISTS_CONFIGURED", "CALL_RULE_UPDATED_PHONE_COLUMN", "CONTACT_LIST_FILTER_EVALUATION_FAILED", "INACTIVE_EDGES_FAILED_PLACE_CALLS", "INACTIVE_EDGES_TURNED_CAMPAIGN_OFF", "INVALID_PHONE_NUMBER", "IMPORT_FAILED_TO_READ_HEADERS", "IMPORT_COULD_NOT_PARSE_AN_ENTRY", "IMPORT_CONTACT_DOES_NOT_MATCH_LIST_FORMAT", "IMPORT_ENTRY_DOES_NOT_ALIGN_WITH_HEADERS", "IMPORT_INVALID_CUSTOM_ID", "IMPORT_INVALID_DATA", "IMPORT_NO_COLUMNS_DEFINED", "IMPORT_COLUMNS_DO_NOT_EXIST_ON_LIST", "IMPORT_LIST_NO_LONGER_EXISTS", "ORGANIZATION_HAS_NO_DOMAIN_SET", "RECYCLE_CAMPAIGN"]
+      allowed_values = ["APPROACHING_CONTACT_LIMIT", "APPROACHING_ENTITY_LIMIT", "CAMPAIGN_START_ERROR", "CAMPAIGN_RULE_START_ERROR", "CAMPAIGN_SET_DIALING_MODE_ERROR", "CAMPAIGN_THROTTLED", "INVALID_CALLABLE_TIME_ZONE", "CALLBACK_CREATION_INVALID_NUMBER", "CALL_RULE_INVALID_CONTACT_COLUMN", "CALL_RULE_MISMATCH_TYPE", "CALL_RULE_INVALID_OPERATOR", "CALL_RULE_NO_DNC_LISTS_CONFIGURED", "CALL_RULE_UPDATED_PHONE_COLUMN", "CONTACT_LIST_FILTER_EVALUATION_FAILED", "EXCEEDED_CONTACT_LIMIT", "INACTIVE_EDGES_FAILED_PLACE_CALLS", "INACTIVE_EDGES_TURNED_CAMPAIGN_OFF", "INVALID_PHONE_NUMBER", "IMPORT_FAILED_TO_READ_HEADERS", "IMPORT_COULD_NOT_PARSE_AN_ENTRY", "IMPORT_CONTACT_DOES_NOT_MATCH_LIST_FORMAT", "IMPORT_ENTRY_DOES_NOT_ALIGN_WITH_HEADERS", "IMPORT_INVALID_CUSTOM_ID", "IMPORT_INVALID_DATA", "IMPORT_NO_COLUMNS_DEFINED", "IMPORT_COLUMNS_DO_NOT_EXIST_ON_LIST", "IMPORT_LIST_NO_LONGER_EXISTS", "ORGANIZATION_HAS_NO_DOMAIN_SET", "RECYCLE_CAMPAIGN"]
       if code && !allowed_values.include?(code)
         fail ArgumentError, "invalid value for 'code', must be one of #{allowed_values}."
       end

data/lib/purecloudplatformclientv2/models/external_contact.rb

@@ -59,6 +59,8 @@ module PureCloud
 
     attr_accessor :external_organization
 
+    attr_accessor :survey_opt_out
+
     # Links to the sources of data (e.g. one source might be a CRM) that contributed data to this record.  Read-only, and only populated when requested via expand param.
     attr_accessor :external_data_sources
 
@@ -105,6 +107,8 @@ module PureCloud
         
         :'external_organization' => :'externalOrganization',
         
+        :'survey_opt_out' => :'surveyOptOut',
+        
         :'external_data_sources' => :'externalDataSources',
         
         :'self_uri' => :'selfUri'
@@ -152,6 +156,8 @@ module PureCloud
         
         :'external_organization' => :'ExternalOrganization',
         
+        :'survey_opt_out' => :'BOOLEAN',
+        
         :'external_data_sources' => :'Array<ExternalDataSource>',
         
         :'self_uri' => :'String'
@@ -330,6 +336,15 @@ module PureCloud
       end
 
       
+      if attributes.has_key?(:'surveyOptOut')
+        
+        
+        self.survey_opt_out = attributes[:'surveyOptOut']
+        
+      
+      end
+
+      
       if attributes.has_key?(:'externalDataSources')
         
         if (value = attributes[:'externalDataSources']).is_a?(Array)
@@ -450,6 +465,10 @@ module PureCloud
       
       
       
+      
+      
+      
+      
       
       
       
@@ -552,6 +571,11 @@ module PureCloud
     
     
     
+    
+    
+    
+    
+    
     
     
     
@@ -581,6 +605,7 @@ module PureCloud
           modify_date == o.modify_date &&
           create_date == o.create_date &&
           external_organization == o.external_organization &&
+          survey_opt_out == o.survey_opt_out &&
           external_data_sources == o.external_data_sources &&
           self_uri == o.self_uri
     end
@@ -594,7 +619,7 @@ module PureCloud
     # Calculates hash code according to all attributes.
     # @return [Fixnum] Hash code
     def hash
-      [id, first_name, middle_name, last_name, salutation, title, work_phone, cell_phone, home_phone, other_phone, work_email, personal_email, other_email, address, twitter_id, modify_date, create_date, external_organization, external_data_sources, self_uri].hash
+      [id, first_name, middle_name, last_name, salutation, title, work_phone, cell_phone, home_phone, other_phone, work_email, personal_email, other_email, address, twitter_id, modify_date, create_date, external_organization, survey_opt_out, external_data_sources, self_uri].hash
     end
 
     # build the object from hash

data/lib/purecloudplatformclientv2/models/import_script_status_response.rb

@@ -0,0 +1,251 @@
+=begin
+PureCloud Platform API
+
+With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
+
+OpenAPI spec version: v2
+Contact: DeveloperEvangelists@genesys.com
+Generated by: https://github.com/swagger-api/swagger-codegen.git
+
+License: ININ
+http://www.inin.com
+
+Terms of Service: https://developer.mypurecloud.com/tos
+
+=end
+
+require 'date'
+
+module PureCloud
+  class ImportScriptStatusResponse
+    attr_accessor :url
+
+    attr_accessor :succeeded
+
+    attr_accessor :message
+
+    # Attribute mapping from ruby-style variable name to JSON key.
+    def self.attribute_map
+      {
+        
+        :'url' => :'url',
+        
+        :'succeeded' => :'succeeded',
+        
+        :'message' => :'message'
+        
+      }
+    end
+
+    # Attribute type mapping.
+    def self.swagger_types
+      {
+        
+        :'url' => :'String',
+        
+        :'succeeded' => :'BOOLEAN',
+        
+        :'message' => :'String'
+        
+      }
+    end
+
+    # Initializes the object
+    # @param [Hash] attributes Model attributes in the form of hash
+    def initialize(attributes = {})
+      return unless attributes.is_a?(Hash)
+
+      # convert string to symbol for hash key
+      attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}
+
+      
+      if attributes.has_key?(:'url')
+        
+        
+        self.url = attributes[:'url']
+        
+      
+      end
+
+      
+      if attributes.has_key?(:'succeeded')
+        
+        
+        self.succeeded = attributes[:'succeeded']
+        
+      
+      end
+
+      
+      if attributes.has_key?(:'message')
+        
+        
+        self.message = attributes[:'message']
+        
+      
+      end
+
+      
+    end
+
+    # Show invalid properties with the reasons. Usually used together with valid?
+    # @return Array for valid properies with the reasons
+    def list_invalid_properties
+      invalid_properties = Array.new
+      
+      
+      return invalid_properties
+    end
+
+    # Check to see if the all the properties in the model are valid
+    # @return true if the model is valid
+    def valid?
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+    end
+
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    
+    # Checks equality by comparing each attribute.
+    # @param [Object] Object to be compared
+    def ==(o)
+      return true if self.equal?(o)
+      self.class == o.class &&
+          url == o.url &&
+          succeeded == o.succeeded &&
+          message == o.message
+    end
+
+    # @see the `==` method
+    # @param [Object] Object to be compared
+    def eql?(o)
+      self == o
+    end
+
+    # Calculates hash code according to all attributes.
+    # @return [Fixnum] Hash code
+    def hash
+      [url, succeeded, message].hash
+    end
+
+    # build the object from hash
+    def build_from_hash(attributes)
+      return nil unless attributes.is_a?(Hash)
+      self.class.swagger_types.each_pair do |key, type|
+        if type =~ /^Array<(.*)>/i
+          if attributes[self.class.attribute_map[key]].is_a?(Array)
+            self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
+          else
+            #TODO show warning in debug mode
+          end
+        elsif !attributes[self.class.attribute_map[key]].nil?
+          self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
+        else
+          # data not found in attributes(hash), not an issue as the data can be optional
+        end
+      end
+
+      self
+    end
+
+    def _deserialize(type, value)
+      case type.to_sym
+      when :DateTime
+        DateTime.parse(value)
+      when :Date
+        Date.parse(value)
+      when :String
+        value.to_s
+      when :Integer
+        value.to_i
+      when :Float
+        value.to_f
+      when :BOOLEAN
+        if value.to_s =~ /^(true|t|yes|y|1)$/i
+          true
+        else
+          false
+        end
+      when :Object
+        # generic object (usually a Hash), return directly
+        value
+      when /\AArray<(?<inner_type>.+)>\z/
+        inner_type = Regexp.last_match[:inner_type]
+        value.map { |v| _deserialize(inner_type, v) }
+      when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
+        k_type = Regexp.last_match[:k_type]
+        v_type = Regexp.last_match[:v_type]
+        {}.tap do |hash|
+          value.each do |k, v|
+            hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
+          end
+        end
+      else # model
+        _model = Object.const_get("PureCloud").const_get(type).new
+        _model.build_from_hash(value)
+      end
+    end
+
+    def to_s
+      to_hash.to_s
+    end
+
+    # to_body is an alias to to_body (backward compatibility))
+    def to_body
+      to_hash
+    end
+
+    # return the object in the form of hash
+    def to_hash
+      hash = {}
+      self.class.attribute_map.each_pair do |attr, param|
+        value = self.send(attr)
+        next if value.nil?
+        hash[param] = _to_hash(value)
+      end
+      hash
+    end
+
+    # Method to output non-array value in the form of hash
+    # For object, use to_hash. Otherwise, just return the value
+    def _to_hash(value)
+      if value.is_a?(Array)
+        value.compact.map{ |v| _to_hash(v) }
+      elsif value.is_a?(Hash)
+        {}.tap do |hash|
+          value.each { |k, v| hash[k] = _to_hash(v) }
+        end
+      elsif value.respond_to? :to_hash
+        value.to_hash
+      else
+        value
+      end
+    end
+
+  end
+end

data/lib/purecloudplatformclientv2/models/inbound_route.rb

@@ -47,6 +47,9 @@ module PureCloud
     # The flow to use for processing the email.
     attr_accessor :flow
 
+    # The route to use for email replies.
+    attr_accessor :reply_route
+
     # The URI for this object
     attr_accessor :self_uri
 
@@ -74,6 +77,8 @@ module PureCloud
         
         :'flow' => :'flow',
         
+        :'reply_route' => :'replyRoute',
+        
         :'self_uri' => :'selfUri'
         
       }
@@ -103,6 +108,8 @@ module PureCloud
         
         :'flow' => :'UriReference',
         
+        :'reply_route' => :'UriReference',
+        
         :'self_uri' => :'String'
         
       }
@@ -209,6 +216,15 @@ module PureCloud
       end
 
       
+      if attributes.has_key?(:'replyRoute')
+        
+        
+        self.reply_route = attributes[:'replyRoute']
+        
+      
+      end
+
+      
       if attributes.has_key?(:'selfUri')
         
         
@@ -292,6 +308,10 @@ module PureCloud
       
       
       
+      
+      
+      
+      
     end
 
     
@@ -344,6 +364,11 @@ module PureCloud
     
     
     
+    
+    
+    
+    
+    
     
     
     
@@ -365,6 +390,7 @@ module PureCloud
           from_name == o.from_name &&
           from_email == o.from_email &&
           flow == o.flow &&
+          reply_route == o.reply_route &&
           self_uri == o.self_uri
     end
 
@@ -377,7 +403,7 @@ module PureCloud
     # Calculates hash code according to all attributes.
     # @return [Fixnum] Hash code
     def hash
-      [id, name, pattern, queue, priority, skills, language, from_name, from_email, flow, self_uri].hash
+      [id, name, pattern, queue, priority, skills, language, from_name, from_email, flow, reply_route, self_uri].hash
     end
 
     # build the object from hash