purecloudplatformclientv2 84.0.0 → 85.0.0

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Files changed (662) hide show
  1. checksums.yaml +4 -4
  2. data/README.md +2 -2
  3. data/docs/ActionEntityListing.md +2 -2
  4. data/docs/AddShiftTradeRequest.md +17 -0
  5. data/docs/AdditionalMessage.md +1 -0
  6. data/docs/AgentActivityEntityListing.md +2 -2
  7. data/docs/AnalyticsConversationAsyncQueryResponse.md +1 -0
  8. data/docs/AnalyticsUserDetailsAsyncQueryResponse.md +1 -0
  9. data/docs/ArchitectApi.md +5 -1
  10. data/docs/ArrayNode.md +2 -2
  11. data/docs/AsyncForecastOperationResult.md +16 -0
  12. data/docs/AsyncIntradayResponse.md +15 -0
  13. data/docs/AttemptLimitsEntityListing.md +2 -2
  14. data/docs/AuthorizationApi.md +0 -72
  15. data/docs/AuthzDivisionEntityListing.md +2 -2
  16. data/docs/BillingApi.md +0 -2
  17. data/docs/BuAbandonRate.md +14 -0
  18. data/docs/BuAgentScheduleQueryResponse.md +17 -0
  19. data/docs/BuAgentScheduleRescheduleResponse.md +16 -0
  20. data/docs/BuAgentScheduleUpdate.md +14 -0
  21. data/docs/BuAgentSchedulesQueryResponse.md +13 -0
  22. data/docs/BuAsyncAgentSchedulesQueryResponse.md +17 -0
  23. data/docs/BuAsyncScheduleResponse.md +15 -0
  24. data/docs/BuAsyncScheduleRunResponse.md +15 -0
  25. data/docs/BuAverageSpeedOfAnswer.md +14 -0
  26. data/docs/BuCopyScheduleRequest.md +14 -0
  27. data/docs/BuCreateBlankScheduleRequest.md +15 -0
  28. data/docs/BuCurrentAgentScheduleSearchResponse.md +18 -0
  29. data/docs/BuForecastGenerationPlanningGroupResult.md +14 -0
  30. data/docs/BuForecastGenerationResult.md +13 -0
  31. data/docs/BuForecastModification.md +23 -0
  32. data/docs/BuForecastResult.md +16 -0
  33. data/docs/BuForecastResultResponse.md +14 -0
  34. data/docs/BuForecastTimeSeriesResult.md +14 -0
  35. data/docs/BuGenerateScheduleRequest.md +15 -0
  36. data/docs/BuGetCurrentAgentScheduleRequest.md +14 -0
  37. data/docs/BuHeadcountForecast.md +14 -0
  38. data/docs/BuHeadcountForecastResponse.md +14 -0
  39. data/docs/BuIntradayDataGroup.md +19 -0
  40. data/docs/BuIntradayForecastData.md +14 -0
  41. data/docs/BuIntradayResponse.md +20 -0
  42. data/docs/BuIntradayScheduleData.md +13 -0
  43. data/docs/BuManagementUnitScheduleSummary.md +17 -0
  44. data/docs/BuPlanningGroupHeadcountForecast.md +15 -0
  45. data/docs/BuQueryAgentSchedulesRequest.md +14 -0
  46. data/docs/BuRescheduleAgentScheduleResult.md +15 -0
  47. data/docs/BuRescheduleRequest.md +21 -0
  48. data/docs/BuRescheduleResult.md +17 -0
  49. data/docs/BuScheduleListItem.md +21 -0
  50. data/docs/BuScheduleListing.md +13 -0
  51. data/docs/BuScheduleMetadata.md +22 -0
  52. data/docs/BuScheduleReferenceForMuRoute.md +16 -0
  53. data/docs/BuScheduleRun.md +29 -0
  54. data/docs/BuScheduleRunListing.md +13 -0
  55. data/docs/BuServiceLevel.md +15 -0
  56. data/docs/BuShortTermForecast.md +27 -0
  57. data/docs/BuShortTermForecastListItem.md +20 -0
  58. data/docs/BuShortTermForecastListing.md +13 -0
  59. data/docs/BuShortTermForecastReference.md +16 -0
  60. data/docs/BuShortTermForecastingSettings.md +13 -0
  61. data/docs/BulkShiftTradeStateUpdateRequest.md +13 -0
  62. data/docs/BulkUpdateShiftTradeStateRequestItem.md +15 -0
  63. data/docs/BulkUpdateShiftTradeStateResponse.md +15 -0
  64. data/docs/BulkUpdateShiftTradeStateResult.md +13 -0
  65. data/docs/BulkUpdateShiftTradeStateResultItem.md +18 -0
  66. data/docs/BusinessUnit.md +17 -0
  67. data/docs/BusinessUnitActivityCode.md +23 -0
  68. data/docs/BusinessUnitActivityCodeListing.md +13 -0
  69. data/docs/BusinessUnitListItem.md +17 -0
  70. data/docs/BusinessUnitListing.md +13 -0
  71. data/docs/BusinessUnitSettings.md +16 -0
  72. data/docs/CalibrationEntityListing.md +2 -2
  73. data/docs/CallConversationEntityListing.md +2 -2
  74. data/docs/CallHistoryConversationEntityListing.md +2 -2
  75. data/docs/CallableTimeSetEntityListing.md +2 -2
  76. data/docs/Callback.md +1 -0
  77. data/docs/CallbackBasic.md +1 -0
  78. data/docs/CallbackConversationEntityListing.md +2 -2
  79. data/docs/CallbackMediaParticipant.md +2 -1
  80. data/docs/CampaignDivisionViewListing.md +2 -2
  81. data/docs/CampaignEntityListing.md +2 -2
  82. data/docs/CampaignRuleEntityListing.md +2 -2
  83. data/docs/CampaignSequenceEntityListing.md +2 -2
  84. data/docs/CategoryListing.md +16 -0
  85. data/docs/CertificateAuthorityEntityListing.md +2 -2
  86. data/docs/ChatConversationEntityListing.md +2 -2
  87. data/docs/ClientAppEntityListing.md +2 -2
  88. data/docs/CobrowseConversationEntityListing.md +2 -2
  89. data/docs/CommandStatusEntityListing.md +2 -2
  90. data/docs/ConsumedResourcesEntityListing.md +2 -2
  91. data/docs/ConsumingResourcesEntityListing.md +2 -2
  92. data/docs/ContactListDivisionViewListing.md +2 -2
  93. data/docs/ContactListEntityListing.md +2 -2
  94. data/docs/ContactListFilterEntityListing.md +2 -2
  95. data/docs/ContactListing.md +2 -2
  96. data/docs/ConversationEntityListing.md +2 -2
  97. data/docs/ConversationsApi.md +1 -1
  98. data/docs/CopyBuForecastRequest.md +14 -0
  99. data/docs/CreateBusinessUnitRequest.md +15 -0
  100. data/docs/CreateBusinessUnitSettings.md +15 -0
  101. data/docs/CreatePlanningGroupRequest.md +15 -0
  102. data/docs/CreateServiceGoalTemplate.md +16 -0
  103. data/docs/CredentialInfoListing.md +2 -2
  104. data/docs/CredentialTypeListing.md +2 -2
  105. data/docs/Cursors.md +14 -0
  106. data/docs/DIDEntityListing.md +2 -2
  107. data/docs/DIDPoolEntityListing.md +2 -2
  108. data/docs/DataTableRowEntityListing.md +2 -2
  109. data/docs/DataTablesDomainEntityListing.md +2 -2
  110. data/docs/DependencyObjectEntityListing.md +2 -2
  111. data/docs/DependencyTypeEntityListing.md +2 -2
  112. data/docs/DialerEventEntityListing.md +2 -2
  113. data/docs/DialogflowAgentSummaryEntityListing.md +2 -2
  114. data/docs/DirectoryUserDevicesListing.md +2 -2
  115. data/docs/DivsPermittedEntityListing.md +2 -2
  116. data/docs/DncListDivisionViewListing.md +2 -2
  117. data/docs/DncListEntityListing.md +2 -2
  118. data/docs/DocumentAuditEntityListing.md +2 -2
  119. data/docs/DocumentCategoryInput.md +13 -0
  120. data/docs/DocumentEntityListing.md +2 -2
  121. data/docs/DocumentFaq.md +15 -0
  122. data/docs/DocumentListing.md +16 -0
  123. data/docs/DomainEdgeSoftwareVersionDtoEntityListing.md +2 -2
  124. data/docs/DomainEntityListing.md +2 -2
  125. data/docs/DomainEntityListingEvaluationForm.md +2 -2
  126. data/docs/DomainEntityListingQueryResult.md +2 -2
  127. data/docs/DomainEntityListingSurveyForm.md +2 -2
  128. data/docs/EdgeEntityListing.md +2 -2
  129. data/docs/EdgeGroupEntityListing.md +2 -2
  130. data/docs/EdgeLineEntityListing.md +2 -2
  131. data/docs/EmailConversationEntityListing.md +2 -2
  132. data/docs/EmailMessageListing.md +2 -2
  133. data/docs/EmergencyGroupListing.md +2 -2
  134. data/docs/EncryptionKeyEntityListing.md +2 -2
  135. data/docs/EntityListing.md +5 -1
  136. data/docs/EvaluationEntityListing.md +2 -2
  137. data/docs/EvaluationFormEntityListing.md +2 -2
  138. data/docs/EvaluatorActivityEntityListing.md +2 -2
  139. data/docs/ExtensionEntityListing.md +2 -2
  140. data/docs/ExtensionPoolEntityListing.md +2 -2
  141. data/docs/ExternalContactsApi.md +2 -2
  142. data/docs/ExternalOrganizationListing.md +2 -2
  143. data/docs/ExternalOrganizationTrustorLink.md +17 -0
  144. data/docs/FacebookIntegrationEntityListing.md +2 -2
  145. data/docs/FaxDocumentEntityListing.md +2 -2
  146. data/docs/FlowDivisionViewEntityListing.md +2 -2
  147. data/docs/FlowEntityListing.md +2 -2
  148. data/docs/FlowOutcomeListing.md +2 -2
  149. data/docs/FlowVersionEntityListing.md +2 -2
  150. data/docs/ForecastAbandonRateResponse.md +13 -0
  151. data/docs/ForecastAverageSpeedOfAnswerResponse.md +13 -0
  152. data/docs/ForecastPlanningGroupData.md +15 -0
  153. data/docs/ForecastPlanningGroupResponse.md +16 -0
  154. data/docs/ForecastPlanningGroupsResponse.md +13 -0
  155. data/docs/ForecastServiceGoalTemplateResponse.md +15 -0
  156. data/docs/ForecastServiceLevelResponse.md +14 -0
  157. data/docs/GDPRRequestEntityListing.md +2 -2
  158. data/docs/GDPRSubjectEntityListing.md +2 -2
  159. data/docs/GenerateBuForecastRequest.md +14 -0
  160. data/docs/GreetingListing.md +2 -2
  161. data/docs/GroupEntityListing.md +2 -2
  162. data/docs/GroupProfileEntityListing.md +2 -2
  163. data/docs/IVREntityListing.md +2 -2
  164. data/docs/InboundDomainEntityListing.md +2 -2
  165. data/docs/InboundDomainPatchRequest.md +14 -0
  166. data/docs/InboundRouteEntityListing.md +2 -2
  167. data/docs/IntegrationEntityListing.md +2 -2
  168. data/docs/IntegrationEventEntityListing.md +2 -2
  169. data/docs/IntegrationTypeEntityListing.md +2 -2
  170. data/docs/InteractionStatsAlertContainer.md +2 -2
  171. data/docs/InteractionStatsRuleContainer.md +2 -2
  172. data/docs/IntradayPerformancePredictionData.md +15 -0
  173. data/docs/IntradayPlanningGroupRequest.md +16 -0
  174. data/docs/JsonNode.md +2 -2
  175. data/docs/KeywordSetEntityListing.md +2 -2
  176. data/docs/KnowledgeApi.md +1528 -0
  177. data/docs/KnowledgeBase.md +19 -0
  178. data/docs/KnowledgeBaseListing.md +16 -0
  179. data/docs/KnowledgeCategory.md +20 -0
  180. data/docs/KnowledgeCategoryRequest.md +17 -0
  181. data/docs/KnowledgeDocument.md +23 -0
  182. data/docs/KnowledgeDocumentBulkRequest.md +17 -0
  183. data/docs/KnowledgeDocumentRequest.md +16 -0
  184. data/docs/KnowledgeExtendedCategory.md +22 -0
  185. data/docs/KnowledgeSearchDocument.md +24 -0
  186. data/docs/KnowledgeSearchRequest.md +18 -0
  187. data/docs/KnowledgeSearchResponse.md +18 -0
  188. data/docs/KnowledgeTraining.md +23 -0
  189. data/docs/LanguageEntityListing.md +2 -2
  190. data/docs/LexBotAliasEntityListing.md +2 -2
  191. data/docs/LexBotEntityListing.md +2 -2
  192. data/docs/LibraryEntityListing.md +2 -2
  193. data/docs/LineBaseEntityListing.md +2 -2
  194. data/docs/LineEntityListing.md +2 -2
  195. data/docs/LineIntegrationEntityListing.md +2 -2
  196. data/docs/ListWrapperInterval.md +13 -0
  197. data/docs/LocationEntityListing.md +2 -2
  198. data/docs/LogicalInterfaceEntityListing.md +2 -2
  199. data/docs/ManagementUnitListing.md +2 -2
  200. data/docs/MatchShiftTradeRequest.md +15 -0
  201. data/docs/MatchShiftTradeResponse.md +15 -0
  202. data/docs/MessageConversationEntityListing.md +2 -2
  203. data/docs/MessagingIntegrationEntityListing.md +2 -2
  204. data/docs/MessagingStickerEntityListing.md +2 -2
  205. data/docs/MessagingTemplateRequest.md +14 -0
  206. data/docs/MuRescheduleResultWrapper.md +13 -0
  207. data/docs/NoteListing.md +2 -2
  208. data/docs/OAuthClientEntityListing.md +2 -2
  209. data/docs/OAuthProviderEntityListing.md +2 -2
  210. data/docs/OrganizationPresenceEntityListing.md +2 -2
  211. data/docs/OrganizationRoleEntityListing.md +2 -2
  212. data/docs/OrphanRecordingListing.md +2 -2
  213. data/docs/OutboundRouteBaseEntityListing.md +2 -2
  214. data/docs/OutboundRouteEntityListing.md +2 -2
  215. data/docs/PatchBuReschedulingOptionsManagementUnitRequest.md +14 -0
  216. data/docs/PatchBuReschedulingOptionsRequest.md +13 -0
  217. data/docs/PatchBuScheduleRunRequest.md +13 -0
  218. data/docs/PatchShiftTradeRequest.md +16 -0
  219. data/docs/PermissionCollectionEntityListing.md +2 -2
  220. data/docs/PhoneBaseEntityListing.md +2 -2
  221. data/docs/PhoneEntityListing.md +2 -2
  222. data/docs/PhoneMetaBaseEntityListing.md +2 -2
  223. data/docs/PhysicalInterfaceEntityListing.md +2 -2
  224. data/docs/PlanningGroup.md +18 -0
  225. data/docs/PlanningGroupList.md +13 -0
  226. data/docs/PlanningGroupReference.md +14 -0
  227. data/docs/PolicyEntityListing.md +2 -2
  228. data/docs/PromptAssetEntityListing.md +2 -2
  229. data/docs/PromptEntityListing.md +2 -2
  230. data/docs/QualityAuditPage.md +2 -2
  231. data/docs/QueueEntityListing.md +2 -2
  232. data/docs/QueueMemberEntityListing.md +2 -2
  233. data/docs/RecipientListing.md +2 -2
  234. data/docs/RecordingApi.md +12 -6
  235. data/docs/RecordingJobEntityListing.md +2 -2
  236. data/docs/RelationshipListing.md +2 -2
  237. data/docs/ReportMetaDataEntityListing.md +2 -2
  238. data/docs/ReportRunEntryEntityDomainListing.md +2 -2
  239. data/docs/ReportScheduleEntityListing.md +2 -2
  240. data/docs/ReportingExportJobListing.md +2 -2
  241. data/docs/ReportingExportMetadataJobListing.md +2 -2
  242. data/docs/ReschedulingManagementUnitResponse.md +14 -0
  243. data/docs/ReschedulingOptionsRunResponse.md +22 -0
  244. data/docs/ResponseEntityList.md +2 -2
  245. data/docs/ResponseEntityListing.md +2 -2
  246. data/docs/ResponseSetEntityListing.md +2 -2
  247. data/docs/RoutePathRequest.md +17 -0
  248. data/docs/RoutePathResponse.md +16 -0
  249. data/docs/RoutingApi.md +139 -0
  250. data/docs/RuleSetEntityListing.md +2 -2
  251. data/docs/ScheduleEntityListing.md +2 -2
  252. data/docs/ScheduleGenerationMessage.md +14 -0
  253. data/docs/ScheduleGenerationResult.md +16 -0
  254. data/docs/ScheduleGenerationResultSummary.md +15 -0
  255. data/docs/ScheduleGroupEntityListing.md +2 -2
  256. data/docs/SchedulerMessageArgument.md +14 -0
  257. data/docs/SchedulingTestingOptionsRequest.md +16 -0
  258. data/docs/SchemaCategoryEntityListing.md +2 -2
  259. data/docs/SchemaReferenceEntityListing.md +2 -2
  260. data/docs/ScreenRecordingSessionListing.md +2 -2
  261. data/docs/ScriptEntityListing.md +2 -2
  262. data/docs/SearchApi.md +70 -0
  263. data/docs/SearchShiftTradeResponse.md +15 -0
  264. data/docs/SearchShiftTradesRequest.md +14 -0
  265. data/docs/SearchShiftTradesResponse.md +13 -0
  266. data/docs/SecurityProfileEntityListing.md +2 -2
  267. data/docs/ServiceGoalTemplate.md +19 -0
  268. data/docs/ServiceGoalTemplateList.md +13 -0
  269. data/docs/ServiceGoalTemplateReference.md +14 -0
  270. data/docs/SetWrapperRoutePathRequest.md +13 -0
  271. data/docs/ShareEntityListing.md +2 -2
  272. data/docs/ShiftTradeActivityPreviewResponse.md +16 -0
  273. data/docs/ShiftTradeMatchReviewResponse.md +16 -0
  274. data/docs/ShiftTradeMatchReviewUserResponse.md +17 -0
  275. data/docs/ShiftTradeMatchViolation.md +14 -0
  276. data/docs/ShiftTradePreviewResponse.md +13 -0
  277. data/docs/ShiftTradeResponse.md +1 -1
  278. data/docs/SiteEntityListing.md +2 -2
  279. data/docs/SkillEntityListing.md +2 -2
  280. data/docs/SmsAddressEntityListing.md +2 -2
  281. data/docs/SmsPhoneNumberEntityListing.md +2 -2
  282. data/docs/SourcePlanningGroupRequest.md +14 -0
  283. data/docs/StationEntityListing.md +2 -2
  284. data/docs/SubjectDivisionGrantsEntityListing.md +2 -2
  285. data/docs/SurveyFormEntityListing.md +2 -2
  286. data/docs/SystemPromptAssetEntityListing.md +2 -2
  287. data/docs/SystemPromptEntityListing.md +2 -2
  288. data/docs/TagValueEntityListing.md +2 -2
  289. data/docs/TemplateParameter.md +14 -0
  290. data/docs/TestMessage.md +19 -0
  291. data/docs/TextMessageListing.md +2 -2
  292. data/docs/TimeZoneEntityListing.md +2 -2
  293. data/docs/TrainingListing.md +16 -0
  294. data/docs/TranscriptionSettings.md +1 -0
  295. data/docs/TrunkBaseEntityListing.md +2 -2
  296. data/docs/TrunkEntityListing.md +2 -2
  297. data/docs/TrunkMetabaseEntityListing.md +2 -2
  298. data/docs/TrustEntityListing.md +2 -2
  299. data/docs/TrustUserEntityListing.md +2 -2
  300. data/docs/TrustorEntityListing.md +2 -2
  301. data/docs/TtsEngineEntityListing.md +2 -2
  302. data/docs/TtsVoiceEntityListing.md +2 -2
  303. data/docs/TwitterIntegrationEntityListing.md +2 -2
  304. data/docs/UpdateBusinessUnitRequest.md +15 -0
  305. data/docs/UpdateBusinessUnitSettings.md +16 -0
  306. data/docs/UpdatePlanningGroupRequest.md +16 -0
  307. data/docs/UpdateServiceGoalTemplate.md +17 -0
  308. data/docs/UserActionCategoryEntityListing.md +2 -2
  309. data/docs/UserAppEntityListing.md +2 -2
  310. data/docs/UserEntityListing.md +2 -2
  311. data/docs/UserLanguageEntityListing.md +2 -2
  312. data/docs/UserProfileEntityListing.md +2 -2
  313. data/docs/UserQueueEntityListing.md +2 -2
  314. data/docs/UserRecordingEntityListing.md +2 -2
  315. data/docs/UserScheduleAdherenceListing.md +14 -0
  316. data/docs/UserSkillEntityListing.md +2 -2
  317. data/docs/UsersApi.md +0 -72
  318. data/docs/ValueWrapperDate.md +13 -0
  319. data/docs/ValueWrapperString.md +13 -0
  320. data/docs/VoicemailMessageEntityListing.md +2 -2
  321. data/docs/WebChatMemberInfoEntityList.md +2 -2
  322. data/docs/WeekShiftTradeListResponse.md +13 -0
  323. data/docs/WeekShiftTradeResponse.md +14 -0
  324. data/docs/WfmIntradayPlanningGroupListing.md +14 -0
  325. data/docs/WhatsAppIntegrationEntityListing.md +2 -2
  326. data/docs/WorkforceManagementApi.md +4984 -806
  327. data/docs/WorkspaceEntityListing.md +2 -2
  328. data/docs/WorkspaceMemberEntityListing.md +2 -2
  329. data/docs/WrapupCodeEntityListing.md +2 -2
  330. data/lib/purecloudplatformclientv2.rb +140 -2
  331. data/lib/purecloudplatformclientv2/api/architect_api.rb +18 -0
  332. data/lib/purecloudplatformclientv2/api/authorization_api.rb +0 -85
  333. data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +3 -3
  334. data/lib/purecloudplatformclientv2/api/knowledge_api.rb +1908 -0
  335. data/lib/purecloudplatformclientv2/api/recording_api.rb +22 -4
  336. data/lib/purecloudplatformclientv2/api/routing_api.rb +148 -0
  337. data/lib/purecloudplatformclientv2/api/search_api.rb +73 -0
  338. data/lib/purecloudplatformclientv2/api/users_api.rb +0 -85
  339. data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +6091 -1444
  340. data/lib/purecloudplatformclientv2/api_client.rb +1 -1
  341. data/lib/purecloudplatformclientv2/models/action_entity_listing.rb +23 -23
  342. data/lib/purecloudplatformclientv2/models/add_shift_trade_request.rb +317 -0
  343. data/lib/purecloudplatformclientv2/models/additional_message.rb +30 -4
  344. data/lib/purecloudplatformclientv2/models/agent_activity_entity_listing.rb +23 -23
  345. data/lib/purecloudplatformclientv2/models/analytics_conversation_async_query_response.rb +27 -1
  346. data/lib/purecloudplatformclientv2/models/analytics_user_details_async_query_response.rb +30 -4
  347. data/lib/purecloudplatformclientv2/models/array_node.rb +23 -23
  348. data/lib/purecloudplatformclientv2/models/async_forecast_operation_result.rb +294 -0
  349. data/lib/purecloudplatformclientv2/models/async_intraday_response.rb +268 -0
  350. data/lib/purecloudplatformclientv2/models/attempt_limits_entity_listing.rb +23 -23
  351. data/lib/purecloudplatformclientv2/models/authz_division_entity_listing.rb +23 -23
  352. data/lib/purecloudplatformclientv2/models/bu_abandon_rate.rb +234 -0
  353. data/lib/purecloudplatformclientv2/models/bu_agent_schedule_query_response.rb +310 -0
  354. data/lib/purecloudplatformclientv2/models/bu_agent_schedule_reschedule_response.rb +284 -0
  355. data/lib/purecloudplatformclientv2/models/bu_agent_schedule_update.rb +244 -0
  356. data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +204 -0
  357. data/lib/purecloudplatformclientv2/models/bu_async_agent_schedules_query_response.rb +320 -0
  358. data/lib/purecloudplatformclientv2/models/bu_async_schedule_response.rb +268 -0
  359. data/lib/purecloudplatformclientv2/models/bu_async_schedule_run_response.rb +268 -0
  360. data/lib/purecloudplatformclientv2/models/bu_average_speed_of_answer.rb +234 -0
  361. data/lib/purecloudplatformclientv2/models/bu_copy_schedule_request.rb +238 -0
  362. data/lib/purecloudplatformclientv2/models/bu_create_blank_schedule_request.rb +264 -0
  363. data/lib/purecloudplatformclientv2/models/bu_current_agent_schedule_search_response.rb +338 -0
  364. data/lib/purecloudplatformclientv2/models/bu_forecast_generation_planning_group_result.rb +230 -0
  365. data/lib/purecloudplatformclientv2/models/bu_forecast_generation_result.rb +204 -0
  366. data/lib/purecloudplatformclientv2/models/bu_forecast_modification.rb +528 -0
  367. data/lib/purecloudplatformclientv2/models/bu_forecast_result.rb +282 -0
  368. data/lib/purecloudplatformclientv2/models/bu_forecast_result_response.rb +228 -0
  369. data/lib/purecloudplatformclientv2/models/bu_forecast_time_series_result.rb +256 -0
  370. data/lib/purecloudplatformclientv2/models/bu_generate_schedule_request.rb +269 -0
  371. data/lib/purecloudplatformclientv2/models/bu_get_current_agent_schedule_request.rb +238 -0
  372. data/lib/purecloudplatformclientv2/models/bu_headcount_forecast.rb +229 -0
  373. data/lib/purecloudplatformclientv2/models/bu_headcount_forecast_response.rb +228 -0
  374. data/lib/purecloudplatformclientv2/models/bu_intraday_data_group.rb +378 -0
  375. data/lib/purecloudplatformclientv2/models/bu_intraday_forecast_data.rb +228 -0
  376. data/lib/purecloudplatformclientv2/models/bu_intraday_response.rb +402 -0
  377. data/lib/purecloudplatformclientv2/models/bu_intraday_schedule_data.rb +202 -0
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  636. data/lib/purecloudplatformclientv2/models/update_planning_group_request.rb +285 -0
  637. data/lib/purecloudplatformclientv2/models/update_service_goal_template.rb +311 -0
  638. data/lib/purecloudplatformclientv2/models/user_action_category_entity_listing.rb +23 -23
  639. data/lib/purecloudplatformclientv2/models/user_app_entity_listing.rb +23 -23
  640. data/lib/purecloudplatformclientv2/models/user_entity_listing.rb +23 -23
  641. data/lib/purecloudplatformclientv2/models/user_language_entity_listing.rb +23 -23
  642. data/lib/purecloudplatformclientv2/models/user_profile_entity_listing.rb +23 -23
  643. data/lib/purecloudplatformclientv2/models/user_queue_entity_listing.rb +23 -23
  644. data/lib/purecloudplatformclientv2/models/user_recording_entity_listing.rb +23 -23
  645. data/lib/purecloudplatformclientv2/models/user_schedule_adherence_listing.rb +229 -0
  646. data/lib/purecloudplatformclientv2/models/user_skill_entity_listing.rb +23 -23
  647. data/lib/purecloudplatformclientv2/models/value_wrapper_date.rb +203 -0
  648. data/lib/purecloudplatformclientv2/models/value_wrapper_string.rb +203 -0
  649. data/lib/purecloudplatformclientv2/models/voicemail_message_entity_listing.rb +23 -23
  650. data/lib/purecloudplatformclientv2/models/web_chat_member_info_entity_list.rb +23 -23
  651. data/lib/purecloudplatformclientv2/models/week_shift_trade_list_response.rb +203 -0
  652. data/lib/purecloudplatformclientv2/models/week_shift_trade_response.rb +228 -0
  653. data/lib/purecloudplatformclientv2/models/wfm_intraday_planning_group_listing.rb +244 -0
  654. data/lib/purecloudplatformclientv2/models/whats_app_integration_entity_listing.rb +23 -23
  655. data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +23 -23
  656. data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +23 -23
  657. data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +23 -23
  658. data/lib/purecloudplatformclientv2/version.rb +1 -1
  659. metadata +282 -6
  660. data/docs/SpeechTextAnalyticsApi.md +0 -80
  661. data/docs/TranscriptProperty.md +0 -15
  662. data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +0 -102
@@ -0,0 +1,264 @@
1
+ =begin
2
+ PureCloud Platform API
3
+
4
+ With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
5
+
6
+ OpenAPI spec version: v2
7
+ Contact: DeveloperEvangelists@genesys.com
8
+ Generated by: https://github.com/swagger-api/swagger-codegen.git
9
+
10
+ License: UNLICENSED
11
+ https://help.mypurecloud.com/articles/terms-and-conditions/
12
+
13
+ Terms of Service: https://help.mypurecloud.com/articles/terms-and-conditions/
14
+
15
+ =end
16
+
17
+ require 'date'
18
+
19
+ module PureCloud
20
+ class BuCreateBlankScheduleRequest
21
+ # The description for the schedule
22
+ attr_accessor :description
23
+
24
+ # The forecast to use when generating the schedule. Note that the forecast must fully encompass the schedule's start week + week count
25
+ attr_accessor :short_term_forecast
26
+
27
+ # The number of weeks in the schedule. One extra day is added at the end
28
+ attr_accessor :week_count
29
+
30
+ # Attribute mapping from ruby-style variable name to JSON key.
31
+ def self.attribute_map
32
+ {
33
+
34
+ :'description' => :'description',
35
+
36
+ :'short_term_forecast' => :'shortTermForecast',
37
+
38
+ :'week_count' => :'weekCount'
39
+
40
+ }
41
+ end
42
+
43
+ # Attribute type mapping.
44
+ def self.swagger_types
45
+ {
46
+
47
+ :'description' => :'String',
48
+
49
+ :'short_term_forecast' => :'BuShortTermForecastReference',
50
+
51
+ :'week_count' => :'Integer'
52
+
53
+ }
54
+ end
55
+
56
+ # Initializes the object
57
+ # @param [Hash] attributes Model attributes in the form of hash
58
+ def initialize(attributes = {})
59
+ return unless attributes.is_a?(Hash)
60
+
61
+ # convert string to symbol for hash key
62
+ attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}
63
+
64
+
65
+ if attributes.has_key?(:'description')
66
+
67
+
68
+ self.description = attributes[:'description']
69
+
70
+
71
+ end
72
+
73
+
74
+ if attributes.has_key?(:'shortTermForecast')
75
+
76
+
77
+ self.short_term_forecast = attributes[:'shortTermForecast']
78
+
79
+
80
+ end
81
+
82
+
83
+ if attributes.has_key?(:'weekCount')
84
+
85
+
86
+ self.week_count = attributes[:'weekCount']
87
+
88
+
89
+ end
90
+
91
+
92
+ end
93
+
94
+ # Show invalid properties with the reasons. Usually used together with valid?
95
+ # @return Array for valid properies with the reasons
96
+ def list_invalid_properties
97
+ invalid_properties = Array.new
98
+
99
+
100
+ return invalid_properties
101
+ end
102
+
103
+ # Check to see if the all the properties in the model are valid
104
+ # @return true if the model is valid
105
+ def valid?
106
+
107
+
108
+ if @description.nil?
109
+ return false
110
+ end
111
+
112
+
113
+
114
+
115
+
116
+
117
+
118
+
119
+
120
+
121
+ if @week_count.nil?
122
+ return false
123
+ end
124
+
125
+
126
+
127
+
128
+
129
+ end
130
+
131
+
132
+
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+
134
+
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+
136
+
137
+
138
+
139
+
140
+
141
+
142
+
143
+
144
+
145
+
146
+
147
+ # Checks equality by comparing each attribute.
148
+ # @param [Object] Object to be compared
149
+ def ==(o)
150
+ return true if self.equal?(o)
151
+ self.class == o.class &&
152
+ description == o.description &&
153
+ short_term_forecast == o.short_term_forecast &&
154
+ week_count == o.week_count
155
+ end
156
+
157
+ # @see the `==` method
158
+ # @param [Object] Object to be compared
159
+ def eql?(o)
160
+ self == o
161
+ end
162
+
163
+ # Calculates hash code according to all attributes.
164
+ # @return [Fixnum] Hash code
165
+ def hash
166
+ [description, short_term_forecast, week_count].hash
167
+ end
168
+
169
+ # build the object from hash
170
+ def build_from_hash(attributes)
171
+ return nil unless attributes.is_a?(Hash)
172
+ self.class.swagger_types.each_pair do |key, type|
173
+ if type =~ /^Array<(.*)>/i
174
+ if attributes[self.class.attribute_map[key]].is_a?(Array)
175
+ self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
176
+ else
177
+ #TODO show warning in debug mode
178
+ end
179
+ elsif !attributes[self.class.attribute_map[key]].nil?
180
+ self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
181
+ else
182
+ # data not found in attributes(hash), not an issue as the data can be optional
183
+ end
184
+ end
185
+
186
+ self
187
+ end
188
+
189
+ def _deserialize(type, value)
190
+ case type.to_sym
191
+ when :DateTime
192
+ DateTime.parse(value)
193
+ when :Date
194
+ Date.parse(value)
195
+ when :String
196
+ value.to_s
197
+ when :Integer
198
+ value.to_i
199
+ when :Float
200
+ value.to_f
201
+ when :BOOLEAN
202
+ if value.to_s =~ /^(true|t|yes|y|1)$/i
203
+ true
204
+ else
205
+ false
206
+ end
207
+ when :Object
208
+ # generic object (usually a Hash), return directly
209
+ value
210
+ when /\AArray<(?<inner_type>.+)>\z/
211
+ inner_type = Regexp.last_match[:inner_type]
212
+ value.map { |v| _deserialize(inner_type, v) }
213
+ when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
214
+ k_type = Regexp.last_match[:k_type]
215
+ v_type = Regexp.last_match[:v_type]
216
+ {}.tap do |hash|
217
+ value.each do |k, v|
218
+ hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
219
+ end
220
+ end
221
+ else # model
222
+ _model = Object.const_get("PureCloud").const_get(type).new
223
+ _model.build_from_hash(value)
224
+ end
225
+ end
226
+
227
+ def to_s
228
+ to_hash.to_s
229
+ end
230
+
231
+ # to_body is an alias to to_body (backward compatibility))
232
+ def to_body
233
+ to_hash
234
+ end
235
+
236
+ # return the object in the form of hash
237
+ def to_hash
238
+ hash = {}
239
+ self.class.attribute_map.each_pair do |attr, param|
240
+ value = self.send(attr)
241
+ next if value.nil?
242
+ hash[param] = _to_hash(value)
243
+ end
244
+ hash
245
+ end
246
+
247
+ # Method to output non-array value in the form of hash
248
+ # For object, use to_hash. Otherwise, just return the value
249
+ def _to_hash(value)
250
+ if value.is_a?(Array)
251
+ value.compact.map{ |v| _to_hash(v) }
252
+ elsif value.is_a?(Hash)
253
+ {}.tap do |hash|
254
+ value.each { |k, v| hash[k] = _to_hash(v) }
255
+ end
256
+ elsif value.respond_to? :to_hash
257
+ value.to_hash
258
+ else
259
+ value
260
+ end
261
+ end
262
+
263
+ end
264
+ end
@@ -0,0 +1,338 @@
1
+ =begin
2
+ PureCloud Platform API
3
+
4
+ With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
5
+
6
+ OpenAPI spec version: v2
7
+ Contact: DeveloperEvangelists@genesys.com
8
+ Generated by: https://github.com/swagger-api/swagger-codegen.git
9
+
10
+ License: UNLICENSED
11
+ https://help.mypurecloud.com/articles/terms-and-conditions/
12
+
13
+ Terms of Service: https://help.mypurecloud.com/articles/terms-and-conditions/
14
+
15
+ =end
16
+
17
+ require 'date'
18
+
19
+ module PureCloud
20
+ class BuCurrentAgentScheduleSearchResponse
21
+ # The requested agent schedules
22
+ attr_accessor :agent_schedules
23
+
24
+ # The time zone configured for the business unit to which this schedule applies
25
+ attr_accessor :business_unit_time_zone
26
+
27
+ # References to all published week schedules overlapping the start/end date query parameters
28
+ attr_accessor :published_schedules
29
+
30
+ # The start date of the schedules. Only populated on notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ
31
+ attr_accessor :start_date
32
+
33
+ # The end date of the schedules. Only populated on notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ
34
+ attr_accessor :end_date
35
+
36
+ # The list of updates for the schedule. Only used in notifications
37
+ attr_accessor :updates
38
+
39
+ # Attribute mapping from ruby-style variable name to JSON key.
40
+ def self.attribute_map
41
+ {
42
+
43
+ :'agent_schedules' => :'agentSchedules',
44
+
45
+ :'business_unit_time_zone' => :'businessUnitTimeZone',
46
+
47
+ :'published_schedules' => :'publishedSchedules',
48
+
49
+ :'start_date' => :'startDate',
50
+
51
+ :'end_date' => :'endDate',
52
+
53
+ :'updates' => :'updates'
54
+
55
+ }
56
+ end
57
+
58
+ # Attribute type mapping.
59
+ def self.swagger_types
60
+ {
61
+
62
+ :'agent_schedules' => :'Array<BuAgentScheduleSearchResponse>',
63
+
64
+ :'business_unit_time_zone' => :'String',
65
+
66
+ :'published_schedules' => :'Array<BuAgentSchedulePublishedScheduleReference>',
67
+
68
+ :'start_date' => :'DateTime',
69
+
70
+ :'end_date' => :'DateTime',
71
+
72
+ :'updates' => :'Array<BuAgentScheduleUpdate>'
73
+
74
+ }
75
+ end
76
+
77
+ # Initializes the object
78
+ # @param [Hash] attributes Model attributes in the form of hash
79
+ def initialize(attributes = {})
80
+ return unless attributes.is_a?(Hash)
81
+
82
+ # convert string to symbol for hash key
83
+ attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}
84
+
85
+
86
+ if attributes.has_key?(:'agentSchedules')
87
+
88
+ if (value = attributes[:'agentSchedules']).is_a?(Array)
89
+ self.agent_schedules = value
90
+ end
91
+
92
+
93
+
94
+ end
95
+
96
+
97
+ if attributes.has_key?(:'businessUnitTimeZone')
98
+
99
+
100
+ self.business_unit_time_zone = attributes[:'businessUnitTimeZone']
101
+
102
+
103
+ end
104
+
105
+
106
+ if attributes.has_key?(:'publishedSchedules')
107
+
108
+ if (value = attributes[:'publishedSchedules']).is_a?(Array)
109
+ self.published_schedules = value
110
+ end
111
+
112
+
113
+
114
+ end
115
+
116
+
117
+ if attributes.has_key?(:'startDate')
118
+
119
+
120
+ self.start_date = attributes[:'startDate']
121
+
122
+
123
+ end
124
+
125
+
126
+ if attributes.has_key?(:'endDate')
127
+
128
+
129
+ self.end_date = attributes[:'endDate']
130
+
131
+
132
+ end
133
+
134
+
135
+ if attributes.has_key?(:'updates')
136
+
137
+ if (value = attributes[:'updates']).is_a?(Array)
138
+ self.updates = value
139
+ end
140
+
141
+
142
+
143
+ end
144
+
145
+
146
+ end
147
+
148
+ # Show invalid properties with the reasons. Usually used together with valid?
149
+ # @return Array for valid properies with the reasons
150
+ def list_invalid_properties
151
+ invalid_properties = Array.new
152
+
153
+
154
+ return invalid_properties
155
+ end
156
+
157
+ # Check to see if the all the properties in the model are valid
158
+ # @return true if the model is valid
159
+ def valid?
160
+
161
+
162
+
163
+
164
+
165
+
166
+
167
+
168
+
169
+
170
+
171
+
172
+
173
+
174
+
175
+
176
+
177
+
178
+
179
+
180
+
181
+
182
+
183
+
184
+
185
+ end
186
+
187
+
188
+
189
+
190
+
191
+
192
+
193
+
194
+
195
+
196
+
197
+
198
+
199
+
200
+
201
+
202
+
203
+
204
+
205
+
206
+
207
+
208
+
209
+
210
+
211
+
212
+
213
+
214
+
215
+
216
+
217
+
218
+ # Checks equality by comparing each attribute.
219
+ # @param [Object] Object to be compared
220
+ def ==(o)
221
+ return true if self.equal?(o)
222
+ self.class == o.class &&
223
+ agent_schedules == o.agent_schedules &&
224
+ business_unit_time_zone == o.business_unit_time_zone &&
225
+ published_schedules == o.published_schedules &&
226
+ start_date == o.start_date &&
227
+ end_date == o.end_date &&
228
+ updates == o.updates
229
+ end
230
+
231
+ # @see the `==` method
232
+ # @param [Object] Object to be compared
233
+ def eql?(o)
234
+ self == o
235
+ end
236
+
237
+ # Calculates hash code according to all attributes.
238
+ # @return [Fixnum] Hash code
239
+ def hash
240
+ [agent_schedules, business_unit_time_zone, published_schedules, start_date, end_date, updates].hash
241
+ end
242
+
243
+ # build the object from hash
244
+ def build_from_hash(attributes)
245
+ return nil unless attributes.is_a?(Hash)
246
+ self.class.swagger_types.each_pair do |key, type|
247
+ if type =~ /^Array<(.*)>/i
248
+ if attributes[self.class.attribute_map[key]].is_a?(Array)
249
+ self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
250
+ else
251
+ #TODO show warning in debug mode
252
+ end
253
+ elsif !attributes[self.class.attribute_map[key]].nil?
254
+ self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
255
+ else
256
+ # data not found in attributes(hash), not an issue as the data can be optional
257
+ end
258
+ end
259
+
260
+ self
261
+ end
262
+
263
+ def _deserialize(type, value)
264
+ case type.to_sym
265
+ when :DateTime
266
+ DateTime.parse(value)
267
+ when :Date
268
+ Date.parse(value)
269
+ when :String
270
+ value.to_s
271
+ when :Integer
272
+ value.to_i
273
+ when :Float
274
+ value.to_f
275
+ when :BOOLEAN
276
+ if value.to_s =~ /^(true|t|yes|y|1)$/i
277
+ true
278
+ else
279
+ false
280
+ end
281
+ when :Object
282
+ # generic object (usually a Hash), return directly
283
+ value
284
+ when /\AArray<(?<inner_type>.+)>\z/
285
+ inner_type = Regexp.last_match[:inner_type]
286
+ value.map { |v| _deserialize(inner_type, v) }
287
+ when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
288
+ k_type = Regexp.last_match[:k_type]
289
+ v_type = Regexp.last_match[:v_type]
290
+ {}.tap do |hash|
291
+ value.each do |k, v|
292
+ hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
293
+ end
294
+ end
295
+ else # model
296
+ _model = Object.const_get("PureCloud").const_get(type).new
297
+ _model.build_from_hash(value)
298
+ end
299
+ end
300
+
301
+ def to_s
302
+ to_hash.to_s
303
+ end
304
+
305
+ # to_body is an alias to to_body (backward compatibility))
306
+ def to_body
307
+ to_hash
308
+ end
309
+
310
+ # return the object in the form of hash
311
+ def to_hash
312
+ hash = {}
313
+ self.class.attribute_map.each_pair do |attr, param|
314
+ value = self.send(attr)
315
+ next if value.nil?
316
+ hash[param] = _to_hash(value)
317
+ end
318
+ hash
319
+ end
320
+
321
+ # Method to output non-array value in the form of hash
322
+ # For object, use to_hash. Otherwise, just return the value
323
+ def _to_hash(value)
324
+ if value.is_a?(Array)
325
+ value.compact.map{ |v| _to_hash(v) }
326
+ elsif value.is_a?(Hash)
327
+ {}.tap do |hash|
328
+ value.each { |k, v| hash[k] = _to_hash(v) }
329
+ end
330
+ elsif value.respond_to? :to_hash
331
+ value.to_hash
332
+ else
333
+ value
334
+ end
335
+ end
336
+
337
+ end
338
+ end