purecloudplatformclientv2 36.1.0 → 37.0.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/AgentTimeOffRequestPatch.md +15 -0
- data/docs/AnalyticsApi.md +2 -2
- data/docs/AsgInfoResponse.md +2 -2
- data/docs/AsyncWeekScheduleResponse.md +16 -0
- data/docs/CallMediaPolicyConditions.md +1 -0
- data/docs/CampaignNotification.md +1 -0
- data/docs/ChatMediaPolicyConditions.md +1 -0
- data/docs/ConversationNotificationMedia.md +3 -0
- data/docs/ConversationNotificationMessageDetails.md +1 -0
- data/docs/ConversationNotificationMessageMedia.md +3 -0
- data/docs/ConversationNotificationMessageSticker.md +14 -0
- data/docs/ConversationNotificationMessages.md +1 -0
- data/docs/ConversationNotificationStickers.md +14 -0
- data/docs/CopyShortTermForecastRequest.md +14 -0
- data/docs/CopyWeekScheduleRequest.md +14 -0
- data/docs/CopyWorkPlan.md +13 -0
- data/docs/CreateAdminTimeOffRequest.md +19 -0
- data/docs/CreateAgentTimeOffRequest.md +17 -0
- data/docs/CreateAsgRequest.md +1 -1
- data/docs/CreateManagementUnitApiRequest.md +17 -0
- data/docs/CreateManagementUnitSettings.md +16 -0
- data/docs/CreateQueueMediaAssociationRequest.md +14 -0
- data/docs/CreateServiceGoalGroupRequest.md +15 -0
- data/docs/CreateWorkPlan.md +26 -0
- data/docs/CreateWorkPlanActivity.md +23 -0
- data/docs/CreateWorkPlanShift.md +29 -0
- data/docs/CurrentUserScheduleRequestBody.md +14 -0
- data/docs/DateRange.md +14 -0
- data/docs/DeletableUserReference.md +15 -0
- data/docs/EmailMediaPolicyConditions.md +1 -0
- data/docs/ExternalContact.md +3 -1
- data/docs/ExternalOrganization.md +1 -1
- data/docs/FacebookId.md +14 -0
- data/docs/FacebookScopedId.md +13 -0
- data/docs/FlowOutcomeNotificationNotification.md +16 -0
- data/docs/FlowOutcomeNotificationNotificationArchitectOperation.md +21 -0
- data/docs/FlowOutcomeNotificationNotificationErrorDetail.md +16 -0
- data/docs/FlowOutcomeNotificationNotificationErrorMessageParams.md +13 -0
- data/docs/{SurveyFormUriReference.md → FlowOutcomeNotificationNotificationHomeOrganization.md} +3 -4
- data/docs/FlowOutcomeNotificationNotificationUser.md +15 -0
- data/docs/ForecastGenerationResult.md +13 -0
- data/docs/ForecastGenerationRouteGroupResult.md +14 -0
- data/docs/ForecastResultResponse.md +14 -0
- data/docs/ForecastSourceDayPointer.md +17 -0
- data/docs/ForecastTimeSeriesResult.md +14 -0
- data/docs/GenerateShortTermForecastRequest.md +13 -0
- data/docs/GenerateShortTermForecastResponse.md +16 -0
- data/docs/GenerateWeekScheduleRequest.md +14 -0
- data/docs/GenerateWeekScheduleResponse.md +15 -0
- data/docs/GroupsApi.md +2 -0
- data/docs/HeadcountForecastResponse.md +14 -0
- data/docs/HeadcountIntervalResponse.md +14 -0
- data/docs/ImportShortTermForecastRequest.md +16 -0
- data/docs/ImportWeekScheduleRequest.md +17 -0
- data/docs/IntradayDataUpdateNotificationDateTime.md +1 -1
- data/docs/IntradayDataUpdateNotificationStartDate.md +1 -1
- data/docs/JsonNode.md +1 -1
- data/docs/LanguageReference.md +14 -0
- data/docs/LineId.md +14 -0
- data/docs/LineUserId.md +13 -0
- data/docs/ListWrapperForecastSourceDayPointer.md +13 -0
- data/docs/ListWrapperShiftStartVariance.md +13 -0
- data/docs/ListWrapperWfmForecastModification.md +13 -0
- data/docs/MessageConversationNotificationMessageDetails.md +1 -0
- data/docs/MessageConversationNotificationMessageMedia.md +3 -0
- data/docs/MessageConversationNotificationMessageSticker.md +14 -0
- data/docs/MessageConversationNotificationMessages.md +1 -0
- data/docs/MessageMediaPolicyConditions.md +1 -0
- data/docs/OrgUser.md +1 -0
- data/docs/OutboundApi.md +70 -0
- data/docs/PartialUploadResponse.md +13 -0
- data/docs/PatchUser.md +0 -1
- data/docs/PublishedSurveyFormReference.md +16 -0
- data/docs/QueryDivision.md +12 -0
- data/docs/QueueMediaAssociation.md +16 -0
- data/docs/QueueReference.md +14 -0
- data/docs/RecordingMessagingMessage.md +1 -0
- data/docs/RouteGroup.md +18 -0
- data/docs/RouteGroupAttributes.md +16 -0
- data/docs/RouteGroupList.md +14 -0
- data/docs/RoutingApi.md +8 -8
- data/docs/RoutingSkillReference.md +14 -0
- data/docs/ScheduleGenerationWarning.md +20 -0
- data/docs/SchedulingRunListResponse.md +13 -0
- data/docs/SchedulingRunResponse.md +22 -0
- data/docs/ServiceGoalGroup.md +18 -0
- data/docs/ServiceGoalGroupGoals.md +14 -0
- data/docs/ServiceGoalGroupList.md +14 -0
- data/docs/SetWrapperDayOfWeek.md +13 -0
- data/docs/ShiftStartVariance.md +14 -0
- data/docs/ShortTermForecast.md +22 -0
- data/docs/ShortTermForecastListItemResponse.md +18 -0
- data/docs/ShortTermForecastListResponse.md +13 -0
- data/docs/ShortTermForecastReference.md +16 -0
- data/docs/ShortTermForecastResponse.md +15 -0
- data/docs/SurveyAssignment.md +3 -1
- data/docs/SurveyForm.md +1 -0
- data/docs/TimeOffRequestEntityList.md +13 -0
- data/docs/TimeOffRequestLookup.md +15 -0
- data/docs/TimeOffRequestLookupList.md +13 -0
- data/docs/TimeOffRequestQueryBody.md +15 -0
- data/docs/TrustUser.md +1 -0
- data/docs/TrusteeAuthorization.md +13 -0
- data/docs/Trustor.md +1 -0
- data/docs/UpdateActivityCodeRequest.md +19 -0
- data/docs/UpdateWeekScheduleRequest.md +18 -0
- data/docs/User.md +1 -0
- data/docs/UserMe.md +1 -0
- data/docs/UserScheduleAdherenceUpdateNotificationDateTime.md +1 -1
- data/docs/UserSchedulesPartialUploadRequest.md +13 -0
- data/docs/UsersApi.md +5 -6
- data/docs/ViewFilter.md +4 -0
- data/docs/WeekSchedule.md +23 -0
- data/docs/WeekScheduleGenerationResult.md +16 -0
- data/docs/WeekScheduleListItemResponse.md +20 -0
- data/docs/WeekScheduleListResponse.md +13 -0
- data/docs/WeekScheduleResponse.md +14 -0
- data/docs/WfmAgent.md +22 -0
- data/docs/WfmAverageSpeedOfAnswer.md +14 -0
- data/docs/WfmForecastModification.md +20 -0
- data/docs/WfmForecastModificationAttributes.md +16 -0
- data/docs/WfmForecastModificationIntervalOffsetValue.md +14 -0
- data/docs/WfmHistoricalAdherenceQuery.md +1 -1
- data/docs/WfmHistoricalAdherenceQueryForUsers.md +17 -0
- data/docs/WfmServiceLevel.md +15 -0
- data/docs/WfmTimeZone.md +13 -0
- data/docs/WorkPlan.md +29 -0
- data/docs/WorkPlanActivity.md +25 -0
- data/docs/WorkPlanListItemResponse.md +21 -0
- data/docs/WorkPlanListResponse.md +13 -0
- data/docs/WorkPlanReference.md +13 -0
- data/docs/WorkPlanShift.md +31 -0
- data/docs/WorkforceManagementApi.md +3557 -187
- data/lib/purecloudplatformclientv2.rb +96 -1
- data/lib/purecloudplatformclientv2/api/outbound_api.rb +83 -0
- data/lib/purecloudplatformclientv2/api/routing_api.rb +8 -8
- data/lib/purecloudplatformclientv2/api/users_api.rb +8 -6
- data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +3993 -288
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/agent_time_off_request_patch.rb +268 -0
- data/lib/purecloudplatformclientv2/models/aggregate_metric_data.rb +2 -2
- data/lib/purecloudplatformclientv2/models/analytics_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/asg_info_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/async_week_schedule_response.rb +294 -0
- data/lib/purecloudplatformclientv2/models/call_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/campaign_notification.rb +26 -1
- data/lib/purecloudplatformclientv2/models/chat_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/conversation_notification_media.rb +79 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_notification_message_details.rb +31 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_message_media.rb +79 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_message_sticker.rb +226 -0
- data/lib/purecloudplatformclientv2/models/conversation_notification_messages.rb +31 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_messages_1.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_notification_stickers.rb +226 -0
- data/lib/purecloudplatformclientv2/models/copy_short_term_forecast_request.rb +239 -0
- data/lib/purecloudplatformclientv2/models/copy_week_schedule_request.rb +238 -0
- data/lib/purecloudplatformclientv2/models/copy_work_plan.rb +208 -0
- data/lib/purecloudplatformclientv2/models/create_admin_time_off_request.rb +398 -0
- data/lib/purecloudplatformclientv2/models/create_agent_time_off_request.rb +320 -0
- data/lib/purecloudplatformclientv2/models/create_asg_request.rb +1 -1
- data/lib/purecloudplatformclientv2/models/create_management_unit_api_request.rb +336 -0
- data/lib/purecloudplatformclientv2/models/create_management_unit_settings.rb +281 -0
- data/lib/purecloudplatformclientv2/models/create_queue_media_association_request.rb +231 -0
- data/lib/purecloudplatformclientv2/models/create_service_goal_group_request.rb +262 -0
- data/lib/purecloudplatformclientv2/models/create_work_plan.rb +550 -0
- data/lib/purecloudplatformclientv2/models/create_work_plan_activity.rb +463 -0
- data/lib/purecloudplatformclientv2/models/create_work_plan_shift.rb +626 -0
- data/lib/purecloudplatformclientv2/models/current_user_schedule_request_body.rb +239 -0
- data/lib/purecloudplatformclientv2/models/data_export_notification_notification.rb +2 -2
- data/lib/purecloudplatformclientv2/models/date_range.rb +228 -0
- data/lib/purecloudplatformclientv2/models/deletable_user_reference.rb +255 -0
- data/lib/purecloudplatformclientv2/models/email_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/external_contact.rb +52 -2
- data/lib/purecloudplatformclientv2/models/external_organization.rb +1 -1
- data/lib/purecloudplatformclientv2/models/facebook_id.rb +231 -0
- data/lib/purecloudplatformclientv2/models/facebook_scoped_id.rb +203 -0
- data/lib/purecloudplatformclientv2/models/flow_notification_notification_architect_operation.rb +2 -2
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification.rb +276 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_architect_operation.rb +431 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_error_detail.rb +276 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_error_message_params.rb +203 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_home_organization.rb +251 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_user.rb +251 -0
- data/lib/purecloudplatformclientv2/models/forecast_generation_result.rb +204 -0
- data/lib/purecloudplatformclientv2/models/forecast_generation_route_group_result.rb +230 -0
- data/lib/purecloudplatformclientv2/models/forecast_result_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/forecast_source_day_pointer.rb +321 -0
- data/lib/purecloudplatformclientv2/models/forecast_time_series_result.rb +256 -0
- data/lib/purecloudplatformclientv2/models/generate_short_term_forecast_request.rb +207 -0
- data/lib/purecloudplatformclientv2/models/generate_short_term_forecast_response.rb +294 -0
- data/lib/purecloudplatformclientv2/models/generate_week_schedule_request.rb +239 -0
- data/lib/purecloudplatformclientv2/models/generate_week_schedule_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/headcount_forecast_response.rb +233 -0
- data/lib/purecloudplatformclientv2/models/headcount_interval_response.rb +229 -0
- data/lib/purecloudplatformclientv2/models/import_short_term_forecast_request.rb +293 -0
- data/lib/purecloudplatformclientv2/models/import_week_schedule_request.rb +316 -0
- data/lib/purecloudplatformclientv2/models/intraday_data_update_notification_date_time.rb +17 -17
- data/lib/purecloudplatformclientv2/models/intraday_data_update_notification_start_date.rb +17 -17
- data/lib/purecloudplatformclientv2/models/json_node.rb +17 -17
- data/lib/purecloudplatformclientv2/models/language_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/line_id.rb +231 -0
- data/lib/purecloudplatformclientv2/models/line_user_id.rb +203 -0
- data/lib/purecloudplatformclientv2/models/list_wrapper_forecast_source_day_pointer.rb +203 -0
- data/lib/purecloudplatformclientv2/models/list_wrapper_shift_start_variance.rb +203 -0
- data/lib/purecloudplatformclientv2/models/list_wrapper_wfm_forecast_modification.rb +203 -0
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_details.rb +31 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_media.rb +79 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_sticker.rb +226 -0
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_messages.rb +31 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_participants.rb +2 -2
- data/lib/purecloudplatformclientv2/models/message_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/org_user.rb +27 -1
- data/lib/purecloudplatformclientv2/models/partial_upload_response.rb +202 -0
- data/lib/purecloudplatformclientv2/models/patch_user.rb +1 -26
- data/lib/purecloudplatformclientv2/models/prompt_notification_notification_architect_operation.rb +2 -2
- data/lib/purecloudplatformclientv2/models/prompt_notification_notification_current_operation.rb +2 -2
- data/lib/purecloudplatformclientv2/models/{survey_form_uri_reference.rb → published_survey_form_reference.rb} +16 -14
- data/lib/purecloudplatformclientv2/models/query_division.rb +176 -0
- data/lib/purecloudplatformclientv2/models/queue_media_association.rb +283 -0
- data/lib/purecloudplatformclientv2/models/queue_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/recording_messaging_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/route_group.rb +363 -0
- data/lib/purecloudplatformclientv2/models/route_group_attributes.rb +307 -0
- data/lib/purecloudplatformclientv2/models/route_group_list.rb +235 -0
- data/lib/purecloudplatformclientv2/models/routing_skill_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/schedule_generation_warning.rb +389 -0
- data/lib/purecloudplatformclientv2/models/scheduling_run_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/scheduling_run_response.rb +451 -0
- data/lib/purecloudplatformclientv2/models/service_goal_group.rb +339 -0
- data/lib/purecloudplatformclientv2/models/service_goal_group_goals.rb +239 -0
- data/lib/purecloudplatformclientv2/models/service_goal_group_list.rb +230 -0
- data/lib/purecloudplatformclientv2/models/set_wrapper_day_of_week.rb +203 -0
- data/lib/purecloudplatformclientv2/models/shift_start_variance.rb +241 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast.rb +466 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_list_item_response.rb +362 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_reference.rb +291 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/survey_assignment.rb +62 -5
- data/lib/purecloudplatformclientv2/models/survey_form.rb +32 -1
- data/lib/purecloudplatformclientv2/models/time_off_request_entity_list.rb +203 -0
- data/lib/purecloudplatformclientv2/models/time_off_request_lookup.rb +264 -0
- data/lib/purecloudplatformclientv2/models/time_off_request_lookup_list.rb +209 -0
- data/lib/purecloudplatformclientv2/models/time_off_request_query_body.rb +258 -0
- data/lib/purecloudplatformclientv2/models/trust_user.rb +27 -1
- data/lib/purecloudplatformclientv2/models/trustee_authorization.rb +204 -0
- data/lib/purecloudplatformclientv2/models/trustor.rb +27 -1
- data/lib/purecloudplatformclientv2/models/update_activity_code_request.rb +378 -0
- data/lib/purecloudplatformclientv2/models/update_week_schedule_request.rb +346 -0
- data/lib/purecloudplatformclientv2/models/user.rb +27 -1
- data/lib/purecloudplatformclientv2/models/user_me.rb +27 -1
- data/lib/purecloudplatformclientv2/models/user_schedule_adherence_update_notification_date_time.rb +17 -17
- data/lib/purecloudplatformclientv2/models/user_schedules_partial_upload_request.rb +210 -0
- data/lib/purecloudplatformclientv2/models/view_filter.rb +112 -4
- data/lib/purecloudplatformclientv2/models/week_schedule.rb +465 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_generation_result.rb +282 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_list_item_response.rb +384 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_list_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_response.rb +229 -0
- data/lib/purecloudplatformclientv2/models/wfm_agent.rb +443 -0
- data/lib/purecloudplatformclientv2/models/wfm_average_speed_of_answer.rb +234 -0
- data/lib/purecloudplatformclientv2/models/wfm_forecast_modification.rb +435 -0
- data/lib/purecloudplatformclientv2/models/wfm_forecast_modification_attributes.rb +288 -0
- data/lib/purecloudplatformclientv2/models/wfm_forecast_modification_interval_offset_value.rb +239 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_query.rb +1 -1
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_query_for_users.rb +324 -0
- data/lib/purecloudplatformclientv2/models/wfm_service_level.rb +260 -0
- data/lib/purecloudplatformclientv2/models/wfm_time_zone.rb +203 -0
- data/lib/purecloudplatformclientv2/models/work_plan.rb +627 -0
- data/lib/purecloudplatformclientv2/models/work_plan_activity.rb +515 -0
- data/lib/purecloudplatformclientv2/models/work_plan_list_item_response.rb +410 -0
- data/lib/purecloudplatformclientv2/models/work_plan_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/work_plan_reference.rb +207 -0
- data/lib/purecloudplatformclientv2/models/work_plan_shift.rb +678 -0
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +194 -4
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title: LanguageReference
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## PureCloud::LanguageReference
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## Properties
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title: LineId
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## PureCloud::LineId
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| **ids** | [**Array<LineUserId>**](LineUserId.html) | The set of Line userIds that this person has. Each userId is specific to the Line channel that the user interacts with. | [optional] |
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title: LineUserId
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## PureCloud::LineUserId
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## Properties
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7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **user_id** | **String** | The unique channel-specific userId for the user | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: ListWrapperForecastSourceDayPointer
|
3
|
+
---
|
4
|
+
## PureCloud::ListWrapperForecastSourceDayPointer
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **values** | [**Array<ForecastSourceDayPointer>**](ForecastSourceDayPointer.html) | | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: ListWrapperShiftStartVariance
|
3
|
+
---
|
4
|
+
## PureCloud::ListWrapperShiftStartVariance
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **values** | [**Array<ShiftStartVariance>**](ShiftStartVariance.html) | | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: ListWrapperWfmForecastModification
|
3
|
+
---
|
4
|
+
## PureCloud::ListWrapperWfmForecastModification
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **values** | [**Array<WfmForecastModification>**](WfmForecastModification.html) | | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -12,6 +12,7 @@ title: MessageConversationNotificationMessageDetails
|
|
12
12
|
| **message_segment_count** | **Integer** | | [optional] |
|
13
13
|
| **message_status** | **String** | | [optional] |
|
14
14
|
| **media** | [**Array<ConversationNotificationMedia>**](ConversationNotificationMedia.html) | | [optional] |
|
15
|
+
| **stickers** | [**Array<ConversationNotificationStickers>**](ConversationNotificationStickers.html) | | [optional] |
|
15
16
|
{: class="table table-striped"}
|
16
17
|
|
17
18
|
|
@@ -9,6 +9,9 @@ title: MessageConversationNotificationMessageMedia
|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
10
|
| **url** | **String** | | [optional] |
|
11
11
|
| **media_type** | **String** | | [optional] |
|
12
|
+
| **content_length_bytes** | **Integer** | | [optional] |
|
13
|
+
| **name** | **String** | | [optional] |
|
14
|
+
| **id** | **String** | | [optional] |
|
12
15
|
{: class="table table-striped"}
|
13
16
|
|
14
17
|
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: MessageConversationNotificationMessageSticker
|
3
|
+
---
|
4
|
+
## PureCloud::MessageConversationNotificationMessageSticker
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **url** | **String** | | [optional] |
|
11
|
+
| **id** | **String** | | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -12,6 +12,7 @@ title: MessageConversationNotificationMessages
|
|
12
12
|
| **message_segment_count** | **Integer** | | [optional] |
|
13
13
|
| **message_status** | **String** | | [optional] |
|
14
14
|
| **media** | [**Array<ConversationNotificationMedia>**](ConversationNotificationMedia.html) | | [optional] |
|
15
|
+
| **stickers** | [**Array<ConversationNotificationStickers>**](ConversationNotificationStickers.html) | | [optional] |
|
15
16
|
{: class="table table-striped"}
|
16
17
|
|
17
18
|
|
@@ -11,6 +11,7 @@ title: MessageMediaPolicyConditions
|
|
11
11
|
| **date_ranges** | **Array<String>** | | [optional] |
|
12
12
|
| **for_queues** | [**Array<Queue>**](Queue.html) | | [optional] |
|
13
13
|
| **wrapup_codes** | [**Array<WrapupCode>**](WrapupCode.html) | | [optional] |
|
14
|
+
| **languages** | [**Array<Language>**](Language.html) | | [optional] |
|
14
15
|
| **time_allowed** | [**TimeAllowed**](TimeAllowed.html) | | [optional] |
|
15
16
|
{: class="table table-striped"}
|
16
17
|
|
data/docs/OrgUser.md
CHANGED
@@ -9,6 +9,7 @@ title: OrgUser
|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
10
|
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
11
|
| **name** | **String** | | [optional] |
|
12
|
+
| **division** | [**Division**](Division.html) | The division to which this entity belongs. | [optional] |
|
12
13
|
| **chat** | [**Chat**](Chat.html) | | [optional] |
|
13
14
|
| **department** | **String** | | [optional] |
|
14
15
|
| **email** | **String** | | [optional] |
|
data/docs/OutboundApi.md
CHANGED
@@ -38,6 +38,7 @@ Method | Description
|
|
38
38
|
[**get_outbound_campaignrule**](OutboundApi.html#get_outbound_campaignrule) | Get Campaign Rule
|
39
39
|
[**get_outbound_campaignrules**](OutboundApi.html#get_outbound_campaignrules) | Query Campaign Rule list
|
40
40
|
[**get_outbound_campaigns**](OutboundApi.html#get_outbound_campaigns) | Query a list of dialer campaigns.
|
41
|
+
[**get_outbound_campaigns_divisionview**](OutboundApi.html#get_outbound_campaigns_divisionview) | Get a basic Campaign information object
|
41
42
|
[**get_outbound_campaigns_divisionviews**](OutboundApi.html#get_outbound_campaigns_divisionviews) | Query a list of basic Campaign information objects
|
42
43
|
[**get_outbound_contactlist**](OutboundApi.html#get_outbound_contactlist) | Get a dialer contact list.
|
43
44
|
[**get_outbound_contactlist_contact**](OutboundApi.html#get_outbound_contactlist_contact) | Get a contact.
|
@@ -2065,6 +2066,7 @@ opts = {
|
|
2065
2066
|
distribution_queue_id: "distribution_queue_id_example", # String | Distribution queue ID
|
2066
2067
|
edge_group_id: "edge_group_id_example", # String | Edge group ID
|
2067
2068
|
call_analysis_response_set_id: "call_analysis_response_set_id_example", # String | Call analysis response set ID
|
2069
|
+
division_id: ["division_id_example"], # Array<String> | Division ID(s)
|
2068
2070
|
sort_by: "sort_by_example", # String | Sort by
|
2069
2071
|
sort_order: "a" # String | Sort order
|
2070
2072
|
}
|
@@ -2092,6 +2094,7 @@ Name | Type | Description | Notes
|
|
2092
2094
|
**distribution_queue_id** | **String**| Distribution queue ID | [optional] |
|
2093
2095
|
**edge_group_id** | **String**| Edge group ID | [optional] |
|
2094
2096
|
**call_analysis_response_set_id** | **String**| Call analysis response set ID | [optional] |
|
2097
|
+
**division_id** | [**Array<String>**](String.html)| Division ID(s) | [optional] |
|
2095
2098
|
**sort_by** | **String**| Sort by | [optional] |
|
2096
2099
|
**sort_order** | **String**| Sort order | [optional] [default to a]<br />**Values**: ascending, descending |
|
2097
2100
|
{: class="table table-striped"}
|
@@ -2108,6 +2111,71 @@ Name | Type | Description | Notes
|
|
2108
2111
|
|
2109
2112
|
|
2110
2113
|
|
2114
|
+
<a name="get_outbound_campaigns_divisionview"></a>
|
2115
|
+
|
2116
|
+
## -[**CampaignDivisionView**](CampaignDivisionView.html) get_outbound_campaigns_divisionview(campaign_id)
|
2117
|
+
|
2118
|
+
|
2119
|
+
|
2120
|
+
Get a basic Campaign information object
|
2121
|
+
|
2122
|
+
This returns a simplified version of a Campaign, consisting of name and division.
|
2123
|
+
|
2124
|
+
Wraps GET /api/v2/outbound/campaigns/divisionviews/{campaignId}
|
2125
|
+
|
2126
|
+
Requires ANY permissions:
|
2127
|
+
|
2128
|
+
* outbound:campaign:search
|
2129
|
+
|
2130
|
+
|
2131
|
+
### Example
|
2132
|
+
~~~ruby
|
2133
|
+
# load the gem
|
2134
|
+
require 'purecloudplatformclientv2'
|
2135
|
+
# setup authorization
|
2136
|
+
@secret = ENV['PURECLOUD_SECRET']
|
2137
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
2138
|
+
environment = "mypurecloud.com"
|
2139
|
+
|
2140
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
2141
|
+
|
2142
|
+
PureCloud.configure do |config|
|
2143
|
+
config.access_token = @authToken
|
2144
|
+
end
|
2145
|
+
|
2146
|
+
api_instance = PureCloud::OutboundApi.new
|
2147
|
+
|
2148
|
+
campaign_id = "campaign_id_example" # String | Campaign ID
|
2149
|
+
|
2150
|
+
|
2151
|
+
begin
|
2152
|
+
#Get a basic Campaign information object
|
2153
|
+
result = api_instance.get_outbound_campaigns_divisionview(campaign_id)
|
2154
|
+
p result
|
2155
|
+
rescue PureCloud::ApiError => e
|
2156
|
+
puts "Exception when calling OutboundApi->get_outbound_campaigns_divisionview: #{e}"
|
2157
|
+
end
|
2158
|
+
~~~
|
2159
|
+
|
2160
|
+
### Parameters
|
2161
|
+
|
2162
|
+
Name | Type | Description | Notes
|
2163
|
+
------------- | ------------- | ------------- | -------------
|
2164
|
+
**campaign_id** | **String**| Campaign ID | |
|
2165
|
+
{: class="table table-striped"}
|
2166
|
+
|
2167
|
+
|
2168
|
+
### Return type
|
2169
|
+
|
2170
|
+
[**CampaignDivisionView**](CampaignDivisionView.html)
|
2171
|
+
|
2172
|
+
### HTTP request headers
|
2173
|
+
|
2174
|
+
- **Content-Type**: application/json
|
2175
|
+
- **Accept**: application/json
|
2176
|
+
|
2177
|
+
|
2178
|
+
|
2111
2179
|
<a name="get_outbound_campaigns_divisionviews"></a>
|
2112
2180
|
|
2113
2181
|
## -[**CampaignDivisionViewListing**](CampaignDivisionViewListing.html) get_outbound_campaigns_divisionviews(opts)
|
@@ -2147,6 +2215,7 @@ opts = {
|
|
2147
2215
|
page_number: 1, # Integer | Page number
|
2148
2216
|
filter_type: "Prefix", # String | Filter type
|
2149
2217
|
name: "name_example", # String | Name
|
2218
|
+
id: ["id_example"], # Array<String> | id
|
2150
2219
|
sort_by: "sort_by_example", # String | Sort by
|
2151
2220
|
sort_order: "a" # String | Sort order
|
2152
2221
|
}
|
@@ -2168,6 +2237,7 @@ Name | Type | Description | Notes
|
|
2168
2237
|
**page_number** | **Integer**| Page number | [optional] [default to 1] |
|
2169
2238
|
**filter_type** | **String**| Filter type | [optional] [default to Prefix]<br />**Values**: Equals, RegEx, Contains, Prefix, LessThan, LessThanEqualTo, GreaterThan, GreaterThanEqualTo, BeginsWith, EndsWith |
|
2170
2239
|
**name** | **String**| Name | [optional] |
|
2240
|
+
**id** | [**Array<String>**](String.html)| id | [optional] |
|
2171
2241
|
**sort_by** | **String**| Sort by | [optional] |
|
2172
2242
|
**sort_order** | **String**| Sort order | [optional] [default to a]<br />**Values**: ascending, descending |
|
2173
2243
|
{: class="table table-striped"}
|
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: PartialUploadResponse
|
3
|
+
---
|
4
|
+
## PureCloud::PartialUploadResponse
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The reference id for a partial import request | [optional] |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
data/docs/PatchUser.md
CHANGED
@@ -8,7 +8,6 @@ title: PatchUser
|
|
8
8
|
|Name | Type | Description | Notes|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
10
|
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
-
| **name** | **String** | | [optional] |
|
12
11
|
| **acd_auto_answer** | **BOOLEAN** | The value that denotes if acdAutoAnswer is set on the user | [optional] |
|
13
12
|
| **self_uri** | **String** | The URI for this object | [optional] |
|
14
13
|
{: class="table table-striped"}
|
@@ -0,0 +1,16 @@
|
|
1
|
+
---
|
2
|
+
title: PublishedSurveyFormReference
|
3
|
+
---
|
4
|
+
## PureCloud::PublishedSurveyFormReference
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **name** | **String** | | [optional] |
|
12
|
+
| **context_id** | **String** | The context id of this form. | [optional] |
|
13
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
14
|
+
{: class="table table-striped"}
|
15
|
+
|
16
|
+
|
@@ -0,0 +1,16 @@
|
|
1
|
+
---
|
2
|
+
title: QueueMediaAssociation
|
3
|
+
---
|
4
|
+
## PureCloud::QueueMediaAssociation
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **queue** | [**QueueReference**](QueueReference.html) | The queue to associate with the service goal group | [optional] |
|
11
|
+
| **media_types** | **Array<String>** | The media types of the given queue to associate with the service goal group | [optional] |
|
12
|
+
| **id** | **String** | The reference ID for this QueueMediaAssociation | [optional] |
|
13
|
+
| **delete** | **BOOLEAN** | If marked true on a PATCH, this QueueMediaAssociation will be permanently deleted | [optional] |
|
14
|
+
{: class="table table-striped"}
|
15
|
+
|
16
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: QueueReference
|
3
|
+
---
|
4
|
+
## PureCloud::QueueReference
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
11
|
+
| **self_uri** | **String** | The URI for this object | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -12,6 +12,7 @@ title: RecordingMessagingMessage
|
|
12
12
|
| **from_external_contact** | [**ExternalContact**](ExternalContact.html) | | [optional] |
|
13
13
|
| **to** | **String** | | [optional] |
|
14
14
|
| **timestamp** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
15
|
+
| **id** | **String** | | [optional] |
|
15
16
|
| **message_text** | **String** | | [optional] |
|
16
17
|
{: class="table table-striped"}
|
17
18
|
|
data/docs/RouteGroup.md
ADDED
@@ -0,0 +1,18 @@
|
|
1
|
+
---
|
2
|
+
title: RouteGroup
|
3
|
+
---
|
4
|
+
## PureCloud::RouteGroup
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **attributes** | [**RouteGroupAttributes**](RouteGroupAttributes.html) | The attributes that describe this route group | |
|
11
|
+
| **offered_per_interval** | **Array<Float>** | Interactions offered per 15 minute interval | |
|
12
|
+
| **average_talk_time_seconds_per_interval** | **Array<Float>** | Average talk time in seconds per 15 minute interval | |
|
13
|
+
| **average_after_call_work_seconds_per_interval** | **Array<Float>** | Average after call work in seconds per 15 minute interval | |
|
14
|
+
| **completed_per_interval** | **Array<Float>** | Interactions completed per 15 minute interval | [optional] |
|
15
|
+
| **abandoned_per_interval** | **Array<Float>** | Interactions abandoned per 15 minute interval | [optional] |
|
16
|
+
{: class="table table-striped"}
|
17
|
+
|
18
|
+
|
@@ -0,0 +1,16 @@
|
|
1
|
+
---
|
2
|
+
title: RouteGroupAttributes
|
3
|
+
---
|
4
|
+
## PureCloud::RouteGroupAttributes
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **queue** | [**QueueReference**](QueueReference.html) | The queue to which the associated route group applies | |
|
11
|
+
| **media_type** | **String** | The media type to which the associated route group applies | |
|
12
|
+
| **language** | [**LanguageReference**](LanguageReference.html) | The language to which the associated route group applies | [optional] |
|
13
|
+
| **skills** | [**Array<RoutingSkillReference>**](RoutingSkillReference.html) | The skill set to which the associated route group applies | [optional] |
|
14
|
+
{: class="table table-striped"}
|
15
|
+
|
16
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: RouteGroupList
|
3
|
+
---
|
4
|
+
## PureCloud::RouteGroupList
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
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+
|------------ | ------------- | ------------- | -------------|
|
10
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+
| **start_date** | **DateTime** | The reference start date for the route group arrays. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
|
11
|
+
| **route_groups** | [**Array<RouteGroup>**](RouteGroup.html) | The route group data for this forecast | |
|
12
|
+
{: class="table table-striped"}
|
13
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+
|
14
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+
|
data/docs/RoutingApi.md
CHANGED
@@ -33,7 +33,7 @@ Method | Description
|
|
33
33
|
[**get_routing_queue_users**](RoutingApi.html#get_routing_queue_users) | Get the members of this queue
|
34
34
|
[**get_routing_queue_wrapupcodes**](RoutingApi.html#get_routing_queue_wrapupcodes) | Get the wrap-up codes for a queue
|
35
35
|
[**get_routing_queues**](RoutingApi.html#get_routing_queues) | Get list of queues.
|
36
|
-
[**
|
36
|
+
[**get_routing_queues_divisionviews**](RoutingApi.html#get_routing_queues_divisionviews) | Get a page of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
|
37
37
|
[**get_routing_skill**](RoutingApi.html#get_routing_skill) | Get Routing Skill
|
38
38
|
[**get_routing_skills**](RoutingApi.html#get_routing_skills) | Get the list of routing skills.
|
39
39
|
[**get_routing_sms_availablephonenumbers**](RoutingApi.html#get_routing_sms_availablephonenumbers) | Get a list of available phone numbers for SMS provisioning.
|
@@ -1749,17 +1749,17 @@ Name | Type | Description | Notes
|
|
1749
1749
|
|
1750
1750
|
|
1751
1751
|
|
1752
|
-
<a name="
|
1752
|
+
<a name="get_routing_queues_divisionviews"></a>
|
1753
1753
|
|
1754
|
-
## -[**QueueEntityListing**](QueueEntityListing.html)
|
1754
|
+
## -[**QueueEntityListing**](QueueEntityListing.html) get_routing_queues_divisionviews(opts)
|
1755
1755
|
|
1756
1756
|
|
1757
1757
|
|
1758
|
-
|
1758
|
+
Get a page of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
|
1759
1759
|
|
1760
1760
|
|
1761
1761
|
|
1762
|
-
Wraps GET /api/v2/routing/queues/
|
1762
|
+
Wraps GET /api/v2/routing/queues/divisionviews
|
1763
1763
|
|
1764
1764
|
Requires ANY permissions:
|
1765
1765
|
|
@@ -1794,11 +1794,11 @@ opts = {
|
|
1794
1794
|
}
|
1795
1795
|
|
1796
1796
|
begin
|
1797
|
-
#
|
1798
|
-
result = api_instance.
|
1797
|
+
#Get a page of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
|
1798
|
+
result = api_instance.get_routing_queues_divisionviews(opts)
|
1799
1799
|
p result
|
1800
1800
|
rescue PureCloud::ApiError => e
|
1801
|
-
puts "Exception when calling RoutingApi->
|
1801
|
+
puts "Exception when calling RoutingApi->get_routing_queues_divisionviews: #{e}"
|
1802
1802
|
end
|
1803
1803
|
~~~
|
1804
1804
|
|