purecloudplatformclientv2 36.1.0 → 37.0.0
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- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/AgentTimeOffRequestPatch.md +15 -0
- data/docs/AnalyticsApi.md +2 -2
- data/docs/AsgInfoResponse.md +2 -2
- data/docs/AsyncWeekScheduleResponse.md +16 -0
- data/docs/CallMediaPolicyConditions.md +1 -0
- data/docs/CampaignNotification.md +1 -0
- data/docs/ChatMediaPolicyConditions.md +1 -0
- data/docs/ConversationNotificationMedia.md +3 -0
- data/docs/ConversationNotificationMessageDetails.md +1 -0
- data/docs/ConversationNotificationMessageMedia.md +3 -0
- data/docs/ConversationNotificationMessageSticker.md +14 -0
- data/docs/ConversationNotificationMessages.md +1 -0
- data/docs/ConversationNotificationStickers.md +14 -0
- data/docs/CopyShortTermForecastRequest.md +14 -0
- data/docs/CopyWeekScheduleRequest.md +14 -0
- data/docs/CopyWorkPlan.md +13 -0
- data/docs/CreateAdminTimeOffRequest.md +19 -0
- data/docs/CreateAgentTimeOffRequest.md +17 -0
- data/docs/CreateAsgRequest.md +1 -1
- data/docs/CreateManagementUnitApiRequest.md +17 -0
- data/docs/CreateManagementUnitSettings.md +16 -0
- data/docs/CreateQueueMediaAssociationRequest.md +14 -0
- data/docs/CreateServiceGoalGroupRequest.md +15 -0
- data/docs/CreateWorkPlan.md +26 -0
- data/docs/CreateWorkPlanActivity.md +23 -0
- data/docs/CreateWorkPlanShift.md +29 -0
- data/docs/CurrentUserScheduleRequestBody.md +14 -0
- data/docs/DateRange.md +14 -0
- data/docs/DeletableUserReference.md +15 -0
- data/docs/EmailMediaPolicyConditions.md +1 -0
- data/docs/ExternalContact.md +3 -1
- data/docs/ExternalOrganization.md +1 -1
- data/docs/FacebookId.md +14 -0
- data/docs/FacebookScopedId.md +13 -0
- data/docs/FlowOutcomeNotificationNotification.md +16 -0
- data/docs/FlowOutcomeNotificationNotificationArchitectOperation.md +21 -0
- data/docs/FlowOutcomeNotificationNotificationErrorDetail.md +16 -0
- data/docs/FlowOutcomeNotificationNotificationErrorMessageParams.md +13 -0
- data/docs/{SurveyFormUriReference.md → FlowOutcomeNotificationNotificationHomeOrganization.md} +3 -4
- data/docs/FlowOutcomeNotificationNotificationUser.md +15 -0
- data/docs/ForecastGenerationResult.md +13 -0
- data/docs/ForecastGenerationRouteGroupResult.md +14 -0
- data/docs/ForecastResultResponse.md +14 -0
- data/docs/ForecastSourceDayPointer.md +17 -0
- data/docs/ForecastTimeSeriesResult.md +14 -0
- data/docs/GenerateShortTermForecastRequest.md +13 -0
- data/docs/GenerateShortTermForecastResponse.md +16 -0
- data/docs/GenerateWeekScheduleRequest.md +14 -0
- data/docs/GenerateWeekScheduleResponse.md +15 -0
- data/docs/GroupsApi.md +2 -0
- data/docs/HeadcountForecastResponse.md +14 -0
- data/docs/HeadcountIntervalResponse.md +14 -0
- data/docs/ImportShortTermForecastRequest.md +16 -0
- data/docs/ImportWeekScheduleRequest.md +17 -0
- data/docs/IntradayDataUpdateNotificationDateTime.md +1 -1
- data/docs/IntradayDataUpdateNotificationStartDate.md +1 -1
- data/docs/JsonNode.md +1 -1
- data/docs/LanguageReference.md +14 -0
- data/docs/LineId.md +14 -0
- data/docs/LineUserId.md +13 -0
- data/docs/ListWrapperForecastSourceDayPointer.md +13 -0
- data/docs/ListWrapperShiftStartVariance.md +13 -0
- data/docs/ListWrapperWfmForecastModification.md +13 -0
- data/docs/MessageConversationNotificationMessageDetails.md +1 -0
- data/docs/MessageConversationNotificationMessageMedia.md +3 -0
- data/docs/MessageConversationNotificationMessageSticker.md +14 -0
- data/docs/MessageConversationNotificationMessages.md +1 -0
- data/docs/MessageMediaPolicyConditions.md +1 -0
- data/docs/OrgUser.md +1 -0
- data/docs/OutboundApi.md +70 -0
- data/docs/PartialUploadResponse.md +13 -0
- data/docs/PatchUser.md +0 -1
- data/docs/PublishedSurveyFormReference.md +16 -0
- data/docs/QueryDivision.md +12 -0
- data/docs/QueueMediaAssociation.md +16 -0
- data/docs/QueueReference.md +14 -0
- data/docs/RecordingMessagingMessage.md +1 -0
- data/docs/RouteGroup.md +18 -0
- data/docs/RouteGroupAttributes.md +16 -0
- data/docs/RouteGroupList.md +14 -0
- data/docs/RoutingApi.md +8 -8
- data/docs/RoutingSkillReference.md +14 -0
- data/docs/ScheduleGenerationWarning.md +20 -0
- data/docs/SchedulingRunListResponse.md +13 -0
- data/docs/SchedulingRunResponse.md +22 -0
- data/docs/ServiceGoalGroup.md +18 -0
- data/docs/ServiceGoalGroupGoals.md +14 -0
- data/docs/ServiceGoalGroupList.md +14 -0
- data/docs/SetWrapperDayOfWeek.md +13 -0
- data/docs/ShiftStartVariance.md +14 -0
- data/docs/ShortTermForecast.md +22 -0
- data/docs/ShortTermForecastListItemResponse.md +18 -0
- data/docs/ShortTermForecastListResponse.md +13 -0
- data/docs/ShortTermForecastReference.md +16 -0
- data/docs/ShortTermForecastResponse.md +15 -0
- data/docs/SurveyAssignment.md +3 -1
- data/docs/SurveyForm.md +1 -0
- data/docs/TimeOffRequestEntityList.md +13 -0
- data/docs/TimeOffRequestLookup.md +15 -0
- data/docs/TimeOffRequestLookupList.md +13 -0
- data/docs/TimeOffRequestQueryBody.md +15 -0
- data/docs/TrustUser.md +1 -0
- data/docs/TrusteeAuthorization.md +13 -0
- data/docs/Trustor.md +1 -0
- data/docs/UpdateActivityCodeRequest.md +19 -0
- data/docs/UpdateWeekScheduleRequest.md +18 -0
- data/docs/User.md +1 -0
- data/docs/UserMe.md +1 -0
- data/docs/UserScheduleAdherenceUpdateNotificationDateTime.md +1 -1
- data/docs/UserSchedulesPartialUploadRequest.md +13 -0
- data/docs/UsersApi.md +5 -6
- data/docs/ViewFilter.md +4 -0
- data/docs/WeekSchedule.md +23 -0
- data/docs/WeekScheduleGenerationResult.md +16 -0
- data/docs/WeekScheduleListItemResponse.md +20 -0
- data/docs/WeekScheduleListResponse.md +13 -0
- data/docs/WeekScheduleResponse.md +14 -0
- data/docs/WfmAgent.md +22 -0
- data/docs/WfmAverageSpeedOfAnswer.md +14 -0
- data/docs/WfmForecastModification.md +20 -0
- data/docs/WfmForecastModificationAttributes.md +16 -0
- data/docs/WfmForecastModificationIntervalOffsetValue.md +14 -0
- data/docs/WfmHistoricalAdherenceQuery.md +1 -1
- data/docs/WfmHistoricalAdherenceQueryForUsers.md +17 -0
- data/docs/WfmServiceLevel.md +15 -0
- data/docs/WfmTimeZone.md +13 -0
- data/docs/WorkPlan.md +29 -0
- data/docs/WorkPlanActivity.md +25 -0
- data/docs/WorkPlanListItemResponse.md +21 -0
- data/docs/WorkPlanListResponse.md +13 -0
- data/docs/WorkPlanReference.md +13 -0
- data/docs/WorkPlanShift.md +31 -0
- data/docs/WorkforceManagementApi.md +3557 -187
- data/lib/purecloudplatformclientv2.rb +96 -1
- data/lib/purecloudplatformclientv2/api/outbound_api.rb +83 -0
- data/lib/purecloudplatformclientv2/api/routing_api.rb +8 -8
- data/lib/purecloudplatformclientv2/api/users_api.rb +8 -6
- data/lib/purecloudplatformclientv2/api/workforce_management_api.rb +3993 -288
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/agent_time_off_request_patch.rb +268 -0
- data/lib/purecloudplatformclientv2/models/aggregate_metric_data.rb +2 -2
- data/lib/purecloudplatformclientv2/models/analytics_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/asg_info_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/async_week_schedule_response.rb +294 -0
- data/lib/purecloudplatformclientv2/models/call_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/campaign_notification.rb +26 -1
- data/lib/purecloudplatformclientv2/models/chat_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/conversation_notification_media.rb +79 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_notification_message_details.rb +31 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_message_media.rb +79 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_message_sticker.rb +226 -0
- data/lib/purecloudplatformclientv2/models/conversation_notification_messages.rb +31 -4
- data/lib/purecloudplatformclientv2/models/conversation_notification_messages_1.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_notification_stickers.rb +226 -0
- data/lib/purecloudplatformclientv2/models/copy_short_term_forecast_request.rb +239 -0
- data/lib/purecloudplatformclientv2/models/copy_week_schedule_request.rb +238 -0
- data/lib/purecloudplatformclientv2/models/copy_work_plan.rb +208 -0
- data/lib/purecloudplatformclientv2/models/create_admin_time_off_request.rb +398 -0
- data/lib/purecloudplatformclientv2/models/create_agent_time_off_request.rb +320 -0
- data/lib/purecloudplatformclientv2/models/create_asg_request.rb +1 -1
- data/lib/purecloudplatformclientv2/models/create_management_unit_api_request.rb +336 -0
- data/lib/purecloudplatformclientv2/models/create_management_unit_settings.rb +281 -0
- data/lib/purecloudplatformclientv2/models/create_queue_media_association_request.rb +231 -0
- data/lib/purecloudplatformclientv2/models/create_service_goal_group_request.rb +262 -0
- data/lib/purecloudplatformclientv2/models/create_work_plan.rb +550 -0
- data/lib/purecloudplatformclientv2/models/create_work_plan_activity.rb +463 -0
- data/lib/purecloudplatformclientv2/models/create_work_plan_shift.rb +626 -0
- data/lib/purecloudplatformclientv2/models/current_user_schedule_request_body.rb +239 -0
- data/lib/purecloudplatformclientv2/models/data_export_notification_notification.rb +2 -2
- data/lib/purecloudplatformclientv2/models/date_range.rb +228 -0
- data/lib/purecloudplatformclientv2/models/deletable_user_reference.rb +255 -0
- data/lib/purecloudplatformclientv2/models/email_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/external_contact.rb +52 -2
- data/lib/purecloudplatformclientv2/models/external_organization.rb +1 -1
- data/lib/purecloudplatformclientv2/models/facebook_id.rb +231 -0
- data/lib/purecloudplatformclientv2/models/facebook_scoped_id.rb +203 -0
- data/lib/purecloudplatformclientv2/models/flow_notification_notification_architect_operation.rb +2 -2
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification.rb +276 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_architect_operation.rb +431 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_error_detail.rb +276 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_error_message_params.rb +203 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_home_organization.rb +251 -0
- data/lib/purecloudplatformclientv2/models/flow_outcome_notification_notification_user.rb +251 -0
- data/lib/purecloudplatformclientv2/models/forecast_generation_result.rb +204 -0
- data/lib/purecloudplatformclientv2/models/forecast_generation_route_group_result.rb +230 -0
- data/lib/purecloudplatformclientv2/models/forecast_result_response.rb +228 -0
- data/lib/purecloudplatformclientv2/models/forecast_source_day_pointer.rb +321 -0
- data/lib/purecloudplatformclientv2/models/forecast_time_series_result.rb +256 -0
- data/lib/purecloudplatformclientv2/models/generate_short_term_forecast_request.rb +207 -0
- data/lib/purecloudplatformclientv2/models/generate_short_term_forecast_response.rb +294 -0
- data/lib/purecloudplatformclientv2/models/generate_week_schedule_request.rb +239 -0
- data/lib/purecloudplatformclientv2/models/generate_week_schedule_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/headcount_forecast_response.rb +233 -0
- data/lib/purecloudplatformclientv2/models/headcount_interval_response.rb +229 -0
- data/lib/purecloudplatformclientv2/models/import_short_term_forecast_request.rb +293 -0
- data/lib/purecloudplatformclientv2/models/import_week_schedule_request.rb +316 -0
- data/lib/purecloudplatformclientv2/models/intraday_data_update_notification_date_time.rb +17 -17
- data/lib/purecloudplatformclientv2/models/intraday_data_update_notification_start_date.rb +17 -17
- data/lib/purecloudplatformclientv2/models/json_node.rb +17 -17
- data/lib/purecloudplatformclientv2/models/language_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/line_id.rb +231 -0
- data/lib/purecloudplatformclientv2/models/line_user_id.rb +203 -0
- data/lib/purecloudplatformclientv2/models/list_wrapper_forecast_source_day_pointer.rb +203 -0
- data/lib/purecloudplatformclientv2/models/list_wrapper_shift_start_variance.rb +203 -0
- data/lib/purecloudplatformclientv2/models/list_wrapper_wfm_forecast_modification.rb +203 -0
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_details.rb +31 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_media.rb +79 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_message_sticker.rb +226 -0
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_messages.rb +31 -4
- data/lib/purecloudplatformclientv2/models/message_conversation_notification_participants.rb +2 -2
- data/lib/purecloudplatformclientv2/models/message_media_policy_conditions.rb +28 -1
- data/lib/purecloudplatformclientv2/models/org_user.rb +27 -1
- data/lib/purecloudplatformclientv2/models/partial_upload_response.rb +202 -0
- data/lib/purecloudplatformclientv2/models/patch_user.rb +1 -26
- data/lib/purecloudplatformclientv2/models/prompt_notification_notification_architect_operation.rb +2 -2
- data/lib/purecloudplatformclientv2/models/prompt_notification_notification_current_operation.rb +2 -2
- data/lib/purecloudplatformclientv2/models/{survey_form_uri_reference.rb → published_survey_form_reference.rb} +16 -14
- data/lib/purecloudplatformclientv2/models/query_division.rb +176 -0
- data/lib/purecloudplatformclientv2/models/queue_media_association.rb +283 -0
- data/lib/purecloudplatformclientv2/models/queue_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/recording_messaging_message.rb +26 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/route_group.rb +363 -0
- data/lib/purecloudplatformclientv2/models/route_group_attributes.rb +307 -0
- data/lib/purecloudplatformclientv2/models/route_group_list.rb +235 -0
- data/lib/purecloudplatformclientv2/models/routing_skill_reference.rb +228 -0
- data/lib/purecloudplatformclientv2/models/schedule_generation_warning.rb +389 -0
- data/lib/purecloudplatformclientv2/models/scheduling_run_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/scheduling_run_response.rb +451 -0
- data/lib/purecloudplatformclientv2/models/service_goal_group.rb +339 -0
- data/lib/purecloudplatformclientv2/models/service_goal_group_goals.rb +239 -0
- data/lib/purecloudplatformclientv2/models/service_goal_group_list.rb +230 -0
- data/lib/purecloudplatformclientv2/models/set_wrapper_day_of_week.rb +203 -0
- data/lib/purecloudplatformclientv2/models/shift_start_variance.rb +241 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast.rb +466 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_list_item_response.rb +362 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_reference.rb +291 -0
- data/lib/purecloudplatformclientv2/models/short_term_forecast_response.rb +268 -0
- data/lib/purecloudplatformclientv2/models/survey_assignment.rb +62 -5
- data/lib/purecloudplatformclientv2/models/survey_form.rb +32 -1
- data/lib/purecloudplatformclientv2/models/time_off_request_entity_list.rb +203 -0
- data/lib/purecloudplatformclientv2/models/time_off_request_lookup.rb +264 -0
- data/lib/purecloudplatformclientv2/models/time_off_request_lookup_list.rb +209 -0
- data/lib/purecloudplatformclientv2/models/time_off_request_query_body.rb +258 -0
- data/lib/purecloudplatformclientv2/models/trust_user.rb +27 -1
- data/lib/purecloudplatformclientv2/models/trustee_authorization.rb +204 -0
- data/lib/purecloudplatformclientv2/models/trustor.rb +27 -1
- data/lib/purecloudplatformclientv2/models/update_activity_code_request.rb +378 -0
- data/lib/purecloudplatformclientv2/models/update_week_schedule_request.rb +346 -0
- data/lib/purecloudplatformclientv2/models/user.rb +27 -1
- data/lib/purecloudplatformclientv2/models/user_me.rb +27 -1
- data/lib/purecloudplatformclientv2/models/user_schedule_adherence_update_notification_date_time.rb +17 -17
- data/lib/purecloudplatformclientv2/models/user_schedules_partial_upload_request.rb +210 -0
- data/lib/purecloudplatformclientv2/models/view_filter.rb +112 -4
- data/lib/purecloudplatformclientv2/models/week_schedule.rb +465 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_generation_result.rb +282 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_list_item_response.rb +384 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_list_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/week_schedule_response.rb +229 -0
- data/lib/purecloudplatformclientv2/models/wfm_agent.rb +443 -0
- data/lib/purecloudplatformclientv2/models/wfm_average_speed_of_answer.rb +234 -0
- data/lib/purecloudplatformclientv2/models/wfm_forecast_modification.rb +435 -0
- data/lib/purecloudplatformclientv2/models/wfm_forecast_modification_attributes.rb +288 -0
- data/lib/purecloudplatformclientv2/models/wfm_forecast_modification_interval_offset_value.rb +239 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_query.rb +1 -1
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_query_for_users.rb +324 -0
- data/lib/purecloudplatformclientv2/models/wfm_service_level.rb +260 -0
- data/lib/purecloudplatformclientv2/models/wfm_time_zone.rb +203 -0
- data/lib/purecloudplatformclientv2/models/work_plan.rb +627 -0
- data/lib/purecloudplatformclientv2/models/work_plan_activity.rb +515 -0
- data/lib/purecloudplatformclientv2/models/work_plan_list_item_response.rb +410 -0
- data/lib/purecloudplatformclientv2/models/work_plan_list_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/work_plan_reference.rb +207 -0
- data/lib/purecloudplatformclientv2/models/work_plan_shift.rb +678 -0
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +194 -4
checksums.yaml
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SHA1:
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metadata.gz:
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metadata.gz: 95c943e013ef3a19a62f8be6f2eacadc43bbb14f
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data.tar.gz: 6d232c3a49b1854e1799268e335145190e86300c
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metadata.gz: 11e0824d7f466956707c95dd9eccd4d32358a5aa5b26cead7ba3bddcd1521ee50a14ac962500d5b882687a909139a3ff3f460e5b221bb8d48a71afaf6b7afcaf
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data.tar.gz: 5070e45769a0d3202677393d3d51757f271c7c8d239128f75b07808684ddb34e64b55c3d1a07f42e9eff7e15ae20a87ca85da441a75a558e91a3fcdbfed517b7
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data/README.md
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title: PureCloud Ruby Gem
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![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=
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![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=37.0.0)
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Documentation can be found at [https://developer.mypurecloud.com/api/rest/client-libraries/ruby/](https://developer.mypurecloud.com/api/rest/client-libraries/ruby/)
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### from rubygems.org
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~~~ ruby
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gem install 'purecloudplatformclientv2', '~>
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gem install 'purecloudplatformclientv2', '~> 37.0.0'
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~~~
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### Install from Git
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---
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title: AgentTimeOffRequestPatch
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---
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## PureCloud::AgentTimeOffRequestPatch
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **marked_as_read** | **BOOLEAN** | Whether this request has been read by the agent | [optional] |
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| **status** | **String** | The status of this time off request. Can only be canceled if the requested date has not already passed | [optional] |
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| **notes** | **String** | Notes about the time off request. Can only be edited while the request is still pending | [optional] |
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{: class="table table-striped"}
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data/docs/AnalyticsApi.md
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Requires ANY permissions:
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* analytics:
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* analytics:dataExport:view
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### Example
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* analytics:dataExport:add
|
1152
1152
|
|
1153
1153
|
|
1154
1154
|
### Example
|
data/docs/AsgInfoResponse.md
CHANGED
@@ -7,9 +7,9 @@ title: AsgInfoResponse
|
|
7
7
|
|
8
8
|
|Name | Type | Description | Notes|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
|
-
| **id** | **String** | The
|
10
|
+
| **id** | **String** | The full id of the asg <orgId>-<siteId>-ASG-<asgVersion> | [optional] |
|
11
11
|
| **site** | [**Site**](Site.html) | The site that the asg belongs to. | [optional] |
|
12
|
-
| **ami** | **String** | The
|
12
|
+
| **ami** | **String** | The version of the asg, ex '003' | [optional] |
|
13
13
|
| **edge_version** | **String** | The software ami of the edges in the asg. | [optional] |
|
14
14
|
| **instance_info** | [**Array<InstanceInfo>**](InstanceInfo.html) | List of instances and their information that live in the ASG. | [optional] |
|
15
15
|
| **self_uri** | **String** | The URI for this object | [optional] |
|
@@ -0,0 +1,16 @@
|
|
1
|
+
---
|
2
|
+
title: AsyncWeekScheduleResponse
|
3
|
+
---
|
4
|
+
## PureCloud::AsyncWeekScheduleResponse
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **status** | **String** | The status of the request | [optional] |
|
11
|
+
| **result** | [**WeekSchedule**](WeekSchedule.html) | Week schedule result. The value will be null if the data is sent through notification or if response is large. | [optional] |
|
12
|
+
| **operation_id** | **String** | The operation id to watch for on the notification topic if status == Processing | [optional] |
|
13
|
+
| **download_url** | **String** | The url to fetch the result for large responses. The value will be null if result contains the data | [optional] |
|
14
|
+
{: class="table table-striped"}
|
15
|
+
|
16
|
+
|
@@ -11,6 +11,7 @@ title: CallMediaPolicyConditions
|
|
11
11
|
| **date_ranges** | **Array<String>** | | [optional] |
|
12
12
|
| **for_queues** | [**Array<Queue>**](Queue.html) | | [optional] |
|
13
13
|
| **wrapup_codes** | [**Array<WrapupCode>**](WrapupCode.html) | | [optional] |
|
14
|
+
| **languages** | [**Array<Language>**](Language.html) | | [optional] |
|
14
15
|
| **time_allowed** | [**TimeAllowed**](TimeAllowed.html) | | [optional] |
|
15
16
|
| **directions** | **Array<String>** | | [optional] |
|
16
17
|
| **duration** | [**DurationCondition**](DurationCondition.html) | | [optional] |
|
@@ -38,6 +38,7 @@ title: CampaignNotification
|
|
38
38
|
| **call_analysis_language** | **String** | | [optional] |
|
39
39
|
| **priority** | **Integer** | | [optional] |
|
40
40
|
| **contact_list_filters** | [**Array<CampaignNotificationUriReference>**](CampaignNotificationUriReference.html) | | [optional] |
|
41
|
+
| **division** | [**CampaignNotificationUriReference**](CampaignNotificationUriReference.html) | | [optional] |
|
41
42
|
| **additional_properties** | **Object** | | [optional] |
|
42
43
|
{: class="table table-striped"}
|
43
44
|
|
@@ -11,6 +11,7 @@ title: ChatMediaPolicyConditions
|
|
11
11
|
| **date_ranges** | **Array<String>** | | [optional] |
|
12
12
|
| **for_queues** | [**Array<Queue>**](Queue.html) | | [optional] |
|
13
13
|
| **wrapup_codes** | [**Array<WrapupCode>**](WrapupCode.html) | | [optional] |
|
14
|
+
| **languages** | [**Array<Language>**](Language.html) | | [optional] |
|
14
15
|
| **time_allowed** | [**TimeAllowed**](TimeAllowed.html) | | [optional] |
|
15
16
|
| **duration** | [**DurationCondition**](DurationCondition.html) | | [optional] |
|
16
17
|
{: class="table table-striped"}
|
@@ -9,6 +9,9 @@ title: ConversationNotificationMedia
|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
10
|
| **url** | **String** | | [optional] |
|
11
11
|
| **media_type** | **String** | | [optional] |
|
12
|
+
| **content_length_bytes** | **Integer** | | [optional] |
|
13
|
+
| **name** | **String** | | [optional] |
|
14
|
+
| **id** | **String** | | [optional] |
|
12
15
|
{: class="table table-striped"}
|
13
16
|
|
14
17
|
|
@@ -12,6 +12,7 @@ title: ConversationNotificationMessageDetails
|
|
12
12
|
| **message_status** | **String** | | [optional] |
|
13
13
|
| **message_segment_count** | **Integer** | | [optional] |
|
14
14
|
| **media** | [**Array<ConversationNotificationMedia>**](ConversationNotificationMedia.html) | | [optional] |
|
15
|
+
| **stickers** | [**Array<ConversationNotificationStickers>**](ConversationNotificationStickers.html) | | [optional] |
|
15
16
|
{: class="table table-striped"}
|
16
17
|
|
17
18
|
|
@@ -9,6 +9,9 @@ title: ConversationNotificationMessageMedia
|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
10
|
| **url** | **String** | | [optional] |
|
11
11
|
| **media_type** | **String** | | [optional] |
|
12
|
+
| **content_length_bytes** | **Integer** | | [optional] |
|
13
|
+
| **name** | **String** | | [optional] |
|
14
|
+
| **id** | **String** | | [optional] |
|
12
15
|
{: class="table table-striped"}
|
13
16
|
|
14
17
|
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: ConversationNotificationMessageSticker
|
3
|
+
---
|
4
|
+
## PureCloud::ConversationNotificationMessageSticker
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **url** | **String** | | [optional] |
|
11
|
+
| **id** | **String** | | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -12,6 +12,7 @@ title: ConversationNotificationMessages
|
|
12
12
|
| **message_status** | **String** | | [optional] |
|
13
13
|
| **message_segment_count** | **Integer** | | [optional] |
|
14
14
|
| **media** | [**Array<ConversationNotificationMedia>**](ConversationNotificationMedia.html) | | [optional] |
|
15
|
+
| **stickers** | [**Array<ConversationNotificationStickers>**](ConversationNotificationStickers.html) | | [optional] |
|
15
16
|
{: class="table table-striped"}
|
16
17
|
|
17
18
|
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: ConversationNotificationStickers
|
3
|
+
---
|
4
|
+
## PureCloud::ConversationNotificationStickers
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **url** | **String** | | [optional] |
|
11
|
+
| **id** | **String** | | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: CopyShortTermForecastRequest
|
3
|
+
---
|
4
|
+
## PureCloud::CopyShortTermForecastRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **week_date** | **String** | The first day of the short term forecast in yyyy-MM-dd format. Must be the management unit's start day of week | |
|
11
|
+
| **description** | **String** | Description for the new forecast | |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: CopyWeekScheduleRequest
|
3
|
+
---
|
4
|
+
## PureCloud::CopyWeekScheduleRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **description** | **String** | Description of the copied week schedule | |
|
11
|
+
| **week_date** | **String** | Week in yyyy-MM-dd format to which the schedule is copied | |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -0,0 +1,13 @@
|
|
1
|
+
---
|
2
|
+
title: CopyWorkPlan
|
3
|
+
---
|
4
|
+
## PureCloud::CopyWorkPlan
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **name** | **String** | Name of the copied work plan | |
|
11
|
+
{: class="table table-striped"}
|
12
|
+
|
13
|
+
|
@@ -0,0 +1,19 @@
|
|
1
|
+
---
|
2
|
+
title: CreateAdminTimeOffRequest
|
3
|
+
---
|
4
|
+
## PureCloud::CreateAdminTimeOffRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **status** | **String** | The status of this time off request | |
|
11
|
+
| **users** | [**Array<UserReference>**](UserReference.html) | A set of IDs for users to associate with this time off request | |
|
12
|
+
| **activity_code_id** | **String** | The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category | |
|
13
|
+
| **notes** | **String** | Notes about the time off request | [optional] |
|
14
|
+
| **full_day_management_unit_dates** | **Array<String>** | A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. | [optional] |
|
15
|
+
| **partial_day_start_date_times** | **Array<DateTime>** | A set of start date-times in ISO-8601 format for partial day requests. | [optional] |
|
16
|
+
| **daily_duration_minutes** | **Integer** | The daily duration of this time off request in minutes | |
|
17
|
+
{: class="table table-striped"}
|
18
|
+
|
19
|
+
|
@@ -0,0 +1,17 @@
|
|
1
|
+
---
|
2
|
+
title: CreateAgentTimeOffRequest
|
3
|
+
---
|
4
|
+
## PureCloud::CreateAgentTimeOffRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **activity_code_id** | **String** | The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category | |
|
11
|
+
| **notes** | **String** | Notes about the time off request | [optional] |
|
12
|
+
| **full_day_management_unit_dates** | **Array<String>** | A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. | [optional] |
|
13
|
+
| **partial_day_start_date_times** | **Array<DateTime>** | A set of start date-times in ISO-8601 format for partial day requests. | [optional] |
|
14
|
+
| **daily_duration_minutes** | **Integer** | The daily duration of this time off request in minutes | |
|
15
|
+
{: class="table table-striped"}
|
16
|
+
|
17
|
+
|
data/docs/CreateAsgRequest.md
CHANGED
@@ -11,7 +11,7 @@ title: CreateAsgRequest
|
|
11
11
|
| **edge_group_id** | **String** | Edge group that the user wants the asg edges to be assigned to. | [optional] |
|
12
12
|
| **external_trunk_base_id** | **String** | Trunk base that the user wants the asg edges to be assigned to | [optional] |
|
13
13
|
| **asg_logical_iam_instance_profile** | **String** | Overrides the default logical IAM Instance Profile | [optional] |
|
14
|
-
| **asg_ami** | **
|
14
|
+
| **asg_ami** | **String** | Overrides the default EDGE AMI used with the ASG | [optional] |
|
15
15
|
| **asg_type** | **String** | Overrides the type of ASG being created. By default we always create a 'standard' asg. | [optional] |
|
16
16
|
| **asg_instance_count** | **Integer** | Overrides the default number of Edge instances to start in the ASG | [optional] |
|
17
17
|
| **asg_network_space** | **String** | Overrides the network space the ASG will start in. The default will always be mediaservices | [optional] |
|
@@ -0,0 +1,17 @@
|
|
1
|
+
---
|
2
|
+
title: CreateManagementUnitApiRequest
|
3
|
+
---
|
4
|
+
## PureCloud::CreateManagementUnitApiRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **name** | **String** | The name of the management unit | |
|
11
|
+
| **time_zone** | **String** | The default time zone to use for this management unit | |
|
12
|
+
| **start_day_of_week** | **String** | The configured first day of the week for scheduling and forecasting purposes | |
|
13
|
+
| **settings** | [**CreateManagementUnitSettings**](CreateManagementUnitSettings.html) | The configuration for the management unit. If omitted, reasonable defaults will be assigned | [optional] |
|
14
|
+
| **division_id** | **String** | The division to which this management unit belongs. Defaults to home division ID | [optional] |
|
15
|
+
{: class="table table-striped"}
|
16
|
+
|
17
|
+
|
@@ -0,0 +1,16 @@
|
|
1
|
+
---
|
2
|
+
title: CreateManagementUnitSettings
|
3
|
+
---
|
4
|
+
## PureCloud::CreateManagementUnitSettings
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **adherence** | [**AdherenceSettings**](AdherenceSettings.html) | Adherence settings for this management unit | [optional] |
|
11
|
+
| **short_term_forecasting** | [**ShortTermForecastingSettings**](ShortTermForecastingSettings.html) | Short term forecasting settings for this management unit | [optional] |
|
12
|
+
| **time_off** | [**TimeOffRequestSettings**](TimeOffRequestSettings.html) | Time off request settings for this management unit | [optional] |
|
13
|
+
| **scheduling** | [**SchedulingSettings**](SchedulingSettings.html) | Scheduling settings for this management unit | [optional] |
|
14
|
+
{: class="table table-striped"}
|
15
|
+
|
16
|
+
|
@@ -0,0 +1,14 @@
|
|
1
|
+
---
|
2
|
+
title: CreateQueueMediaAssociationRequest
|
3
|
+
---
|
4
|
+
## PureCloud::CreateQueueMediaAssociationRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **queue** | [**QueueReference**](QueueReference.html) | The queue to associate with the service goal group | [optional] |
|
11
|
+
| **media_types** | **Array<String>** | The media types of the given queue to associate with the service goal group | [optional] |
|
12
|
+
{: class="table table-striped"}
|
13
|
+
|
14
|
+
|
@@ -0,0 +1,15 @@
|
|
1
|
+
---
|
2
|
+
title: CreateServiceGoalGroupRequest
|
3
|
+
---
|
4
|
+
## PureCloud::CreateServiceGoalGroupRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **name** | **String** | name | |
|
11
|
+
| **goals** | [**ServiceGoalGroupGoals**](ServiceGoalGroupGoals.html) | Goals defined for this service goal group | [optional] |
|
12
|
+
| **queue_media_associations** | [**Array<CreateQueueMediaAssociationRequest>**](CreateQueueMediaAssociationRequest.html) | List of queues and media types from that queue to associate with this service goal group | [optional] |
|
13
|
+
{: class="table table-striped"}
|
14
|
+
|
15
|
+
|
@@ -0,0 +1,26 @@
|
|
1
|
+
---
|
2
|
+
title: CreateWorkPlan
|
3
|
+
---
|
4
|
+
## PureCloud::CreateWorkPlan
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **name** | **String** | Name of this work plan | |
|
11
|
+
| **enabled** | **BOOLEAN** | Whether the work plan is enabled for scheduling | [optional] |
|
12
|
+
| **constrain_weekly_paid_time** | **BOOLEAN** | Whether the weekly paid time constraint is enabled for this work plan | [optional] |
|
13
|
+
| **flexible_weekly_paid_time** | **BOOLEAN** | Whether the weekly paid time constraint is flexible for this work plan | [optional] |
|
14
|
+
| **weekly_exact_paid_minutes** | **Integer** | Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false | [optional] |
|
15
|
+
| **weekly_minimum_paid_minutes** | **Integer** | Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true | [optional] |
|
16
|
+
| **weekly_maximum_paid_minutes** | **Integer** | Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true | [optional] |
|
17
|
+
| **constrain_minimum_time_between_shifts** | **BOOLEAN** | Whether the minimum time between shifts constraint is enabled for this work plan | [optional] |
|
18
|
+
| **minimum_time_between_shifts_minutes** | **Integer** | Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true | [optional] |
|
19
|
+
| **maximum_days** | **Integer** | Maximum number days in a week allowed to be scheduled for this work plan | [optional] |
|
20
|
+
| **optional_days** | [**SetWrapperDayOfWeek**](SetWrapperDayOfWeek.html) | Optional days to schedule for this work plan | [optional] |
|
21
|
+
| **shift_start_variances** | [**ListWrapperShiftStartVariance**](ListWrapperShiftStartVariance.html) | Variance in minutes among start times of shifts in this work plan | [optional] |
|
22
|
+
| **shifts** | [**Array<CreateWorkPlanShift>**](CreateWorkPlanShift.html) | Shifts in this work plan | [optional] |
|
23
|
+
| **agents** | [**Array<UserReference>**](UserReference.html) | Agents in this work plan | [optional] |
|
24
|
+
{: class="table table-striped"}
|
25
|
+
|
26
|
+
|
@@ -0,0 +1,23 @@
|
|
1
|
+
---
|
2
|
+
title: CreateWorkPlanActivity
|
3
|
+
---
|
4
|
+
## PureCloud::CreateWorkPlanActivity
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **activity_code_id** | **String** | ID of the activity code associated with this activity | [optional] |
|
11
|
+
| **description** | **String** | Description of the activity | [optional] |
|
12
|
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| **length_minutes** | **Integer** | Length of the activity in minutes | [optional] |
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| **start_time_is_relative_to_shift_start** | **BOOLEAN** | Whether the start time of the activity is relative to the start time of the shift it belongs to | [optional] |
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| **flexible_start_time** | **BOOLEAN** | Whether the start time of the activity is flexible | [optional] |
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| **earliest_start_time_minutes** | **Integer** | Earliest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true | [optional] |
|
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| **latest_start_time_minutes** | **Integer** | Latest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true | [optional] |
|
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| **exact_start_time_minutes** | **Integer** | Exact activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == false | [optional] |
|
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| **start_time_increment_minutes** | **Integer** | Increment in offset minutes that would contribute to different possible start times for the activity | [optional] |
|
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| **counts_as_paid_time** | **BOOLEAN** | Whether the activity is paid | [optional] |
|
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| **counts_as_contiguous_work_time** | **BOOLEAN** | Whether the activity duration is counted towards contiguous work time | [optional] |
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{: class="table table-striped"}
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+
---
|
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+
title: CreateWorkPlanShift
|
3
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+
---
|
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## PureCloud::CreateWorkPlanShift
|
5
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|
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## Properties
|
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|
8
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|Name | Type | Description | Notes|
|
9
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|------------ | ------------- | ------------- | -------------|
|
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| **name** | **String** | Name of the shift | |
|
11
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| **days** | [**SetWrapperDayOfWeek**](SetWrapperDayOfWeek.html) | Days of the week applicable for this shift | [optional] |
|
12
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| **flexible_start_time** | **BOOLEAN** | Whether the start time of the shift is flexible | [optional] |
|
13
|
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| **exact_start_time_minutes_from_midnight** | **Integer** | Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false | [optional] |
|
14
|
+
| **earliest_start_time_minutes_from_midnight** | **Integer** | Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true | [optional] |
|
15
|
+
| **latest_start_time_minutes_from_midnight** | **Integer** | Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true | [optional] |
|
16
|
+
| **constrain_stop_time** | **BOOLEAN** | Whether the latest stop time constraint for the shift is enabled | [optional] |
|
17
|
+
| **latest_stop_time_minutes_from_midnight** | **Integer** | Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true | [optional] |
|
18
|
+
| **start_increment_minutes** | **Integer** | Increment in offset minutes that would contribute to different possible start times for the shift. Used if flexibleStartTime == true | [optional] |
|
19
|
+
| **flexible_paid_time** | **BOOLEAN** | Whether the paid time setting for the shift is flexible | [optional] |
|
20
|
+
| **exact_paid_time_minutes** | **Integer** | Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false | [optional] |
|
21
|
+
| **minimum_paid_time_minutes** | **Integer** | Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true | [optional] |
|
22
|
+
| **maximum_paid_time_minutes** | **Integer** | Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true | [optional] |
|
23
|
+
| **constrain_contiguous_work_time** | **BOOLEAN** | Whether the contiguous time constraint for the shift is enabled | [optional] |
|
24
|
+
| **minimum_contiguous_work_time_minutes** | **Integer** | Minimum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true | [optional] |
|
25
|
+
| **maximum_contiguous_work_time_minutes** | **Integer** | Maximum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true | [optional] |
|
26
|
+
| **activities** | [**Array<CreateWorkPlanActivity>**](CreateWorkPlanActivity.html) | Activities configured for this shift | [optional] |
|
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+
{: class="table table-striped"}
|
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+
|
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|
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|
|
1
|
+
---
|
2
|
+
title: CurrentUserScheduleRequestBody
|
3
|
+
---
|
4
|
+
## PureCloud::CurrentUserScheduleRequestBody
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **start_date** | **DateTime** | Beginning of the range of schedules to fetch, in ISO-8601 format | |
|
11
|
+
| **end_date** | **DateTime** | End of the range of schedules to fetch, in ISO-8601 format | |
|
12
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+
{: class="table table-striped"}
|
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+
|
14
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|