purecloudplatformclientv2 30.0.0 → 30.1.0

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data/README.md CHANGED
@@ -1,7 +1,7 @@
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  ---
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  title: PureCloud Ruby Gem
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  ---
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- ![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=30.0.0)
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+ ![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=30.1.0)
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  Documentation can be found at [https://developer.mypurecloud.com/api/rest/client-libraries/ruby/](https://developer.mypurecloud.com/api/rest/client-libraries/ruby/)
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@@ -10,7 +10,7 @@ Documentation can be found at [https://developer.mypurecloud.com/api/rest/client
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  ### from rubygems.org
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  ~~~ ruby
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- gem install 'purecloudplatformclientv2', '~> 30.0.0'
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+ gem install 'purecloudplatformclientv2', '~> 30.1.0'
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  ~~~
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  ### Install from Git
@@ -78,6 +78,7 @@ Method | Description
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  [**post_analytics_conversation_details_properties**](ConversationsApi.html#post_analytics_conversation_details_properties) | Index conversation properties
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  [**post_analytics_conversations_aggregates_query**](ConversationsApi.html#post_analytics_conversations_aggregates_query) | Query for conversation aggregates
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  [**post_analytics_conversations_details_query**](ConversationsApi.html#post_analytics_conversations_details_query) | Query for conversation details
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+ [**post_conversation_disconnect**](ConversationsApi.html#post_conversation_disconnect) | Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resyncronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.
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  [**post_conversation_participant_callbacks**](ConversationsApi.html#post_conversation_participant_callbacks) | Create a new callback for the specified participant on the conversation.
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  [**post_conversation_participant_digits**](ConversationsApi.html#post_conversation_participant_digits) | Sends DTMF to the participant
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  [**post_conversation_participant_replace**](ConversationsApi.html#post_conversation_participant_replace) | Replace this participant with the specified user and/or address
@@ -4450,6 +4451,65 @@ Name | Type | Description | Notes
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+ <a name="post_conversation_disconnect"></a>
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+
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+ ## -String** post_conversation_disconnect(conversation_id)
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+
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+ Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resyncronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.
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+
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+
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+ Wraps POST /api/v2/conversations/{conversationId}/disconnect
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+
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+
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+ ### Example
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+ ~~~ruby
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+ # load the gem
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+ require 'purecloudplatformclientv2'
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+ # setup authorization
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+ @secret = ENV['PURECLOUD_SECRET']
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+ @id = ENV['PURECLOUD_CLIENT_ID']
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+ environment = "mypurecloud.com"
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+
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+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
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+
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+ PureCloud.configure do |config|
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+ config.access_token = @authToken
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+ end
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+
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+ api_instance = PureCloud::ConversationsApi.new
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+
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+ conversation_id = "conversation_id_example" # String | conversation ID
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+
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+
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+ begin
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+ #Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resyncronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.
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+ result = api_instance.post_conversation_disconnect(conversation_id)
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+ p result
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+ rescue PureCloud::ApiError => e
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+ puts "Exception when calling ConversationsApi->post_conversation_disconnect: #{e}"
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+ end
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+ ~~~
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+
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+ ### Parameters
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+
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+ Name | Type | Description | Notes
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+ ------------- | ------------- | ------------- | -------------
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+ **conversation_id** | **String**| conversation ID | |
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+ {: class="table table-striped"}
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+
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+
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+ ### Return type
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+
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+ **String**
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+
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+ ### HTTP request headers
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+
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+ - **Content-Type**: application/json
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+ - **Accept**: application/json
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+
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+
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+
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  <a name="post_conversation_participant_callbacks"></a>
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  ## - post_conversation_participant_callbacks(conversation_id, participant_id, opts)
@@ -9,9 +9,9 @@ title: CreateActivityCodeRequest
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  |------------ | ------------- | ------------- | -------------|
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  | **name** | **String** | The name of the activity code | |
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  | **category** | **String** | The activity code&#39;s category | |
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- | **length_in_minutes** | **Integer** | The default length of the activity in minutes | |
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- | **counts_as_paid_time** | **BOOLEAN** | Whether an agent is paid while performing this activity | |
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- | **counts_as_work_time** | **BOOLEAN** | Indicates whether or not the activity should be counted as work time | |
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+ | **length_in_minutes** | **Integer** | The default length of the activity in minutes | [optional] |
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+ | **counts_as_paid_time** | **BOOLEAN** | Whether an agent is paid while performing this activity | [optional] |
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+ | **counts_as_work_time** | **BOOLEAN** | Indicates whether or not the activity should be counted as work time | [optional] |
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  | **agent_time_off_selectable** | **BOOLEAN** | Whether an agent can select this activity code when creating or editing a time off request | [optional] |
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  {: class="table table-striped"}
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data/docs/JsonNode.md CHANGED
@@ -12,11 +12,11 @@ title: JsonNode
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  | **boolean** | **BOOLEAN** | | [optional] |
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  | **number** | **BOOLEAN** | | [optional] |
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  | **float** | **BOOLEAN** | | [optional] |
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- | **floating_point_number** | **BOOLEAN** | | [optional] |
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  | **container_node** | **BOOLEAN** | | [optional] |
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  | **missing_node** | **BOOLEAN** | | [optional] |
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  | **pojo** | **BOOLEAN** | | [optional] |
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  | **integral_number** | **BOOLEAN** | | [optional] |
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+ | **floating_point_number** | **BOOLEAN** | | [optional] |
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  | **short** | **BOOLEAN** | | [optional] |
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  | **int** | **BOOLEAN** | | [optional] |
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  | **long** | **BOOLEAN** | | [optional] |
data/docs/RoutingApi.md CHANGED
@@ -17,6 +17,7 @@ Method | Description
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  [**delete_routing_sms_phonenumber**](RoutingApi.html#delete_routing_sms_phonenumber) | Delete a phone number provisioned for SMS.
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  [**delete_routing_utilization**](RoutingApi.html#delete_routing_utilization) | Delete utilization settings and revert to system defaults.
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  [**delete_routing_wrapupcode**](RoutingApi.html#delete_routing_wrapupcode) | Delete wrap-up code
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+ [**delete_user_routinglanguage**](RoutingApi.html#delete_user_routinglanguage) | Remove routing language from user
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  [**delete_user_routingskill**](RoutingApi.html#delete_user_routingskill) | Remove routing skill from user
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  [**get_routing_email_domain**](RoutingApi.html#get_routing_email_domain) | Get domain
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  [**get_routing_email_domain_route**](RoutingApi.html#get_routing_email_domain_route) | Get a route
@@ -40,9 +41,11 @@ Method | Description
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  [**get_routing_utilization**](RoutingApi.html#get_routing_utilization) | Get the utilization settings.
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  [**get_routing_wrapupcode**](RoutingApi.html#get_routing_wrapupcode) | Get details about this wrap-up code.
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  [**get_routing_wrapupcodes**](RoutingApi.html#get_routing_wrapupcodes) | Get list of wrapup codes.
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+ [**get_user_routinglanguages**](RoutingApi.html#get_user_routinglanguages) | List routing language for user
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  [**get_user_routingskills**](RoutingApi.html#get_user_routingskills) | List routing skills for user
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  [**patch_routing_queue_user**](RoutingApi.html#patch_routing_queue_user) | Update the ring number of joined status for a User in a Queue
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  [**patch_routing_queue_users**](RoutingApi.html#patch_routing_queue_users) | Join or unjoin a set of users for a queue
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+ [**patch_user_routinglanguage**](RoutingApi.html#patch_user_routinglanguage) | Update routing language proficiency or state.
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  [**post_analytics_queues_observations_query**](RoutingApi.html#post_analytics_queues_observations_query) | Query for queue observations
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  [**post_routing_email_domain_routes**](RoutingApi.html#post_routing_email_domain_routes) | Create a route
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  [**post_routing_email_domains**](RoutingApi.html#post_routing_email_domains) | Create a domain
@@ -54,6 +57,7 @@ Method | Description
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  [**post_routing_sms_addresses**](RoutingApi.html#post_routing_sms_addresses) | Provision an Address for SMS
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  [**post_routing_sms_phonenumbers**](RoutingApi.html#post_routing_sms_phonenumbers) | Provision a phone number for SMS
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  [**post_routing_wrapupcodes**](RoutingApi.html#post_routing_wrapupcodes) | Create a wrap-up code
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+ [**post_user_routinglanguages**](RoutingApi.html#post_user_routinglanguages) | Add routing language to user
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  [**post_user_routingskills**](RoutingApi.html#post_user_routingskills) | Add routing skill to user
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  [**put_routing_email_domain_route**](RoutingApi.html#put_routing_email_domain_route) | Update a route
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  [**put_routing_message_recipient**](RoutingApi.html#put_routing_message_recipient) | Update a recipient
@@ -593,6 +597,67 @@ nil (empty response body)
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+ <a name="delete_user_routinglanguage"></a>
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+
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+ ## - delete_user_routinglanguage(user_id, language_id)
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+
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+ Remove routing language from user
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+
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+
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+
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+ Wraps DELETE /api/v2/users/{userId}/routinglanguages/{languageId}
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+
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+
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+ ### Example
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+ ~~~ruby
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+ # load the gem
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+ require 'purecloudplatformclientv2'
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+ # setup authorization
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+ @secret = ENV['PURECLOUD_SECRET']
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+ @id = ENV['PURECLOUD_CLIENT_ID']
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+ environment = "mypurecloud.com"
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+
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+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
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+
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+ PureCloud.configure do |config|
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+ config.access_token = @authToken
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+ end
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+
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+ api_instance = PureCloud::RoutingApi.new
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+
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+ user_id = "user_id_example" # String | User ID
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+
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+ language_id = "language_id_example" # String | languageId
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+
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+
633
+ begin
634
+ #Remove routing language from user
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+ api_instance.delete_user_routinglanguage(user_id, language_id)
636
+ rescue PureCloud::ApiError => e
637
+ puts "Exception when calling RoutingApi->delete_user_routinglanguage: #{e}"
638
+ end
639
+ ~~~
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+
641
+ ### Parameters
642
+
643
+ Name | Type | Description | Notes
644
+ ------------- | ------------- | ------------- | -------------
645
+ **user_id** | **String**| User ID | |
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+ **language_id** | **String**| languageId | |
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+ {: class="table table-striped"}
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+
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+
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+ ### Return type
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+
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+ nil (empty response body)
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+
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+ ### HTTP request headers
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+
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+ - **Content-Type**: application/json
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+ - **Accept**: application/json
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+
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+
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+
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  <a name="delete_user_routingskill"></a>
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598
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  ## - delete_user_routingskill(user_id, skill_id)
@@ -2031,6 +2096,73 @@ Name | Type | Description | Notes
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+ <a name="get_user_routinglanguages"></a>
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+
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+ ## -[**UserLanguageEntityListing**](UserLanguageEntityListing.html) get_user_routinglanguages(user_id, opts)
2102
+
2103
+ List routing language for user
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+
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+
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+
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+ Wraps GET /api/v2/users/{userId}/routinglanguages
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+
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+
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+ ### Example
2111
+ ~~~ruby
2112
+ # load the gem
2113
+ require 'purecloudplatformclientv2'
2114
+ # setup authorization
2115
+ @secret = ENV['PURECLOUD_SECRET']
2116
+ @id = ENV['PURECLOUD_CLIENT_ID']
2117
+ environment = "mypurecloud.com"
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+
2119
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
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+
2121
+ PureCloud.configure do |config|
2122
+ config.access_token = @authToken
2123
+ end
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+
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+ api_instance = PureCloud::RoutingApi.new
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+
2127
+ user_id = "user_id_example" # String | User ID
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+
2129
+ opts = {
2130
+ page_size: 25, # Integer | Page size
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+ page_number: 1, # Integer | Page number
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+ sort_order: "ASC" # String | Ascending or descending sort order
2133
+ }
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+
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+ begin
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+ #List routing language for user
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+ result = api_instance.get_user_routinglanguages(user_id, opts)
2138
+ p result
2139
+ rescue PureCloud::ApiError => e
2140
+ puts "Exception when calling RoutingApi->get_user_routinglanguages: #{e}"
2141
+ end
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+ ~~~
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+
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+ ### Parameters
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+
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+ Name | Type | Description | Notes
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+ ------------- | ------------- | ------------- | -------------
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+ **user_id** | **String**| User ID | |
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+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
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+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
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+ **sort_order** | **String**| Ascending or descending sort order | [optional] [default to ASC]<br />**Values**: ascending, descending |
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+ {: class="table table-striped"}
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+
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+
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+ ### Return type
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+
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+ [**UserLanguageEntityListing**](UserLanguageEntityListing.html)
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+
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+ ### HTTP request headers
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+
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+ - **Content-Type**: application/json
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+ - **Accept**: application/json
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+
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+
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+
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  <a name="get_user_routingskills"></a>
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  ## -[**UserSkillEntityListing**](UserSkillEntityListing.html) get_user_routingskills(user_id, opts)
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+ <a name="patch_user_routinglanguage"></a>
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+
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+ ## -[**UserRoutingLanguage**](UserRoutingLanguage.html) patch_user_routinglanguage(user_id, language_id, body)
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+
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+ Update routing language proficiency or state.
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+
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+
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+
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+ Wraps PATCH /api/v2/users/{userId}/routinglanguages/{languageId}
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+
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+
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+ ### Example
2372
+ ~~~ruby
2373
+ # load the gem
2374
+ require 'purecloudplatformclientv2'
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+ # setup authorization
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+ @secret = ENV['PURECLOUD_SECRET']
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+ @id = ENV['PURECLOUD_CLIENT_ID']
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+ environment = "mypurecloud.com"
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+
2380
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
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+
2382
+ PureCloud.configure do |config|
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+ config.access_token = @authToken
2384
+ end
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+
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+ api_instance = PureCloud::RoutingApi.new
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+
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+ user_id = "user_id_example" # String | User ID
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+
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+ language_id = "language_id_example" # String | languageId
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+
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+ body = PureCloud::UserRoutingLanguage.new # UserRoutingLanguage | Language
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+
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+
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+ begin
2396
+ #Update routing language proficiency or state.
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+ result = api_instance.patch_user_routinglanguage(user_id, language_id, body)
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+ p result
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+ rescue PureCloud::ApiError => e
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+ puts "Exception when calling RoutingApi->patch_user_routinglanguage: #{e}"
2401
+ end
2402
+ ~~~
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+
2404
+ ### Parameters
2405
+
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+ Name | Type | Description | Notes
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+ ------------- | ------------- | ------------- | -------------
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+ **user_id** | **String**| User ID | |
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+ **language_id** | **String**| languageId | |
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+ **body** | [**UserRoutingLanguage**](UserRoutingLanguage.html)| Language | |
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+ {: class="table table-striped"}
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+
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+
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+ ### Return type
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+
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+ [**UserRoutingLanguage**](UserRoutingLanguage.html)
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+
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+ ### HTTP request headers
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+
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+ - **Content-Type**: application/json
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+ - **Accept**: application/json
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+
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+
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+
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  <a name="post_analytics_queues_observations_query"></a>
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  ## -[**QualifierMappingObservationQueryResponse**](QualifierMappingObservationQueryResponse.html) post_analytics_queues_observations_query(body)
@@ -2887,6 +3084,68 @@ Name | Type | Description | Notes
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+ <a name="post_user_routinglanguages"></a>
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+
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+ ## -[**UserRoutingLanguage**](UserRoutingLanguage.html) post_user_routinglanguages(user_id, body)
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+
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+ Add routing language to user
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+
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+
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+
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+ Wraps POST /api/v2/users/{userId}/routinglanguages
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+
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+
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+ ### Example
3099
+ ~~~ruby
3100
+ # load the gem
3101
+ require 'purecloudplatformclientv2'
3102
+ # setup authorization
3103
+ @secret = ENV['PURECLOUD_SECRET']
3104
+ @id = ENV['PURECLOUD_CLIENT_ID']
3105
+ environment = "mypurecloud.com"
3106
+
3107
+ @authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
3108
+
3109
+ PureCloud.configure do |config|
3110
+ config.access_token = @authToken
3111
+ end
3112
+
3113
+ api_instance = PureCloud::RoutingApi.new
3114
+
3115
+ user_id = "user_id_example" # String | User ID
3116
+
3117
+ body = PureCloud::UserRoutingLanguagePost.new # UserRoutingLanguagePost | Language
3118
+
3119
+
3120
+ begin
3121
+ #Add routing language to user
3122
+ result = api_instance.post_user_routinglanguages(user_id, body)
3123
+ p result
3124
+ rescue PureCloud::ApiError => e
3125
+ puts "Exception when calling RoutingApi->post_user_routinglanguages: #{e}"
3126
+ end
3127
+ ~~~
3128
+
3129
+ ### Parameters
3130
+
3131
+ Name | Type | Description | Notes
3132
+ ------------- | ------------- | ------------- | -------------
3133
+ **user_id** | **String**| User ID | |
3134
+ **body** | [**UserRoutingLanguagePost**](UserRoutingLanguagePost.html)| Language | |
3135
+ {: class="table table-striped"}
3136
+
3137
+
3138
+ ### Return type
3139
+
3140
+ [**UserRoutingLanguage**](UserRoutingLanguage.html)
3141
+
3142
+ ### HTTP request headers
3143
+
3144
+ - **Content-Type**: application/json
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+ - **Accept**: application/json
3146
+
3147
+
3148
+
2890
3149
  <a name="post_user_routingskills"></a>
2891
3150
 
2892
3151
  ## -[**UserRoutingSkill**](UserRoutingSkill.html) post_user_routingskills(user_id, body)
@@ -0,0 +1,22 @@
1
+ ---
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+ title: UserLanguageEntityListing
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+ ---
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+ ## PureCloud::UserLanguageEntityListing
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+
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+ ## Properties
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+
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+ |Name | Type | Description | Notes|
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+ |------------ | ------------- | ------------- | -------------|
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+ | **entities** | [**Array&lt;UserRoutingLanguage&gt;**](UserRoutingLanguage.html) | | [optional] |
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+ | **page_size** | **Integer** | | [optional] |
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+ | **page_number** | **Integer** | | [optional] |
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+ | **total** | **Integer** | | [optional] |
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+ | **self_uri** | **String** | | [optional] |
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+ | **first_uri** | **String** | | [optional] |
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+ | **previous_uri** | **String** | | [optional] |
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+ | **next_uri** | **String** | | [optional] |
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+ | **last_uri** | **String** | | [optional] |
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+ | **page_count** | **Integer** | | [optional] |
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+ {: class="table table-striped"}
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+
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+