purecloudplatformclientv2 27.1.0 → 28.0.0

data/lib/purecloudplatformclientv2/api/conversations_api.rb

@@ -705,7 +705,7 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get conversations
+    # Get active conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @option opts [String] :communication_type Call or Chat communication filtering
@@ -715,7 +715,7 @@ module PureCloud
       return data
     end
 
-    # Get conversations
+    # Get active conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @option opts [String] :communication_type Call or Chat communication filtering
@@ -1217,7 +1217,7 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get callback conversations
+    # Get active callback conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [CallbackConversationEntityListing]
@@ -1226,7 +1226,7 @@ module PureCloud
       return data
     end
 
-    # Get callback conversations
+    # Get active callback conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [Array<(CallbackConversationEntityListing, Fixnum, Hash)>] CallbackConversationEntityListing data, response status code and response headers
@@ -1272,7 +1272,7 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get recent conversations
+    # Get active call conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [CallConversationEntityListing]
@@ -1281,7 +1281,7 @@ module PureCloud
       return data
     end
 
-    # Get recent conversations
+    # Get active call conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [Array<(CallConversationEntityListing, Fixnum, Hash)>] CallConversationEntityListing data, response status code and response headers
@@ -1697,7 +1697,7 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get recent chat conversations
+    # Get active chat conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [ChatConversationEntityListing]
@@ -1706,7 +1706,7 @@ module PureCloud
       return data
     end
 
-    # Get recent chat conversations
+    # Get active chat conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [Array<(ChatConversationEntityListing, Fixnum, Hash)>] ChatConversationEntityListing data, response status code and response headers
@@ -1976,7 +1976,7 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get recent cobrowse conversations
+    # Get active cobrowse conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [CobrowseConversationEntityListing]
@@ -1985,7 +1985,7 @@ module PureCloud
       return data
     end
 
-    # Get recent cobrowse conversations
+    # Get active cobrowse conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [Array<(CobrowseConversationEntityListing, Fixnum, Hash)>] CobrowseConversationEntityListing data, response status code and response headers
@@ -2460,7 +2460,7 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get recent email conversations
+    # Get active email conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [EmailConversationEntityListing]
@@ -2469,7 +2469,7 @@ module PureCloud
       return data
     end
 
-    # Get recent email conversations
+    # Get active email conversations for the logged in user
     # 
     # @param [Hash] opts the optional parameters
     # @return [Array<(EmailConversationEntityListing, Fixnum, Hash)>] EmailConversationEntityListing data, response status code and response headers
@@ -2515,33 +2515,714 @@ module PureCloud
       return data, status_code, headers
     end
 
+    # Get message conversation
+    # 
+    # @param conversation_id conversationId
+    # @param [Hash] opts the optional parameters
+    # @return [MessageConversation]
+    def get_conversations_message(conversation_id, opts = {})
+      data, _status_code, _headers = get_conversations_message_with_http_info(conversation_id, opts)
+      return data
+    end
+
+    # Get message conversation
+    # 
+    # @param conversation_id conversationId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(MessageConversation, Fixnum, Hash)>] MessageConversation data, response status code and response headers
+    def get_conversations_message_with_http_info(conversation_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message" if conversation_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'MessageConversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get message
+    # 
+    # @param conversation_id conversationId
+    # @param message_id messageId
+    # @param [Hash] opts the optional parameters
+    # @return [MessageData]
+    def get_conversations_message_message(conversation_id, message_id, opts = {})
+      data, _status_code, _headers = get_conversations_message_message_with_http_info(conversation_id, message_id, opts)
+      return data
+    end
+
+    # Get message
+    # 
+    # @param conversation_id conversationId
+    # @param message_id messageId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(MessageData, Fixnum, Hash)>] MessageData data, response status code and response headers
+    def get_conversations_message_message_with_http_info(conversation_id, message_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message_message ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message_message" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'message_id' is set
+      fail ArgumentError, "Missing the required parameter 'message_id' when calling ConversationsApi.get_conversations_message_message" if message_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/messages/{messageId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'MessageData')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional. (default to false)
+    # @return [Wrapup]
+    def get_conversations_message_participant_wrapup(conversation_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_message_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
+      return data
+    end
+
+    # Get the wrap-up for this conversation participant. 
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @option opts [BOOLEAN] :provisional Indicates if the wrap-up code is provisional.
+    # @return [Array<(Wrapup, Fixnum, Hash)>] Wrapup data, response status code and response headers
+    def get_conversations_message_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message_participant_wrapup ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message_participant_wrapup" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_message_participant_wrapup" if participant_id.nil?
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Wrapup')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param conversation_id  conversationId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<WrapupCode>]
+    def get_conversations_message_participant_wrapupcodes(conversation_id, participant_id, opts = {})
+      data, _status_code, _headers = get_conversations_message_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
+      return data
+    end
+
+    # Get list of wrapup codes for this conversation participant
+    # 
+    # @param conversation_id  conversationId
+    # @param participant_id participantId
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Array<WrapupCode>, Fixnum, Hash)>] Array<WrapupCode> data, response status code and response headers
+    def get_conversations_message_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message_participant_wrapupcodes ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message_participant_wrapupcodes" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_message_participant_wrapupcodes" if participant_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Array<WrapupCode>')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get active message conversations for the logged in user
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [MessageConversationEntityListing]
+    def get_conversations_messages(opts = {})
+      data, _status_code, _headers = get_conversations_messages_with_http_info(opts)
+      return data
+    end
+
+    # Get active message conversations for the logged in user
+    # 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(MessageConversationEntityListing, Fixnum, Hash)>] MessageConversationEntityListing data, response status code and response headers
+    def get_conversations_messages_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_messages ..."
+      end
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'MessageConversationEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a participant.
+    # Update conversation participant.
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Update request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversation_participant(conversation_id, participant_id, body, opts = {})
+      patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
+    end
+
     # Update a participant.
     # Update conversation participant.
     # @param conversation_id conversation ID
     # @param participant_id participant ID
     # @param body Update request
     # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant" if participant_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param conversation_id conversation ID
+    # @param participant_id participant ID
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
     # @return [nil]
-    def patch_conversation_participant(conversation_id, participant_id, body, opts = {})
-      patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversation_participant_attributes(conversation_id, participant_id, body, opts = {})
+      patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
       return nil
     end
 
-    # Update a participant.
-    # Update conversation participant.
+    # Update the attributes on a conversation participant.
+    # 
     # @param conversation_id conversation ID
     # @param participant_id participant ID
-    # @param body Update request
+    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant_attributes ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant_attributes" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant_attributes" if participant_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant_attributes" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+    # 
+    # @param conversation_id conversationId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Conversation]
+    def patch_conversations_call(conversation_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_call_with_http_info(conversation_id, body, opts)
+      return data
+    end
+
+    # Update a conversation by setting it&#39;s recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+    # 
+    # @param conversation_id conversationId
+    # @param body Conversation
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_conversations_call_with_http_info(conversation_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update conversation participant
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param body Participant request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_call_participant(conversation_id, participant_id, body, opts = {})
+      patch_conversations_call_participant_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update conversation participant
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param body Participant request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_call_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant" if participant_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def patch_conversations_call_participant_attributes(conversation_id, participant_id, body, opts = {})
+      patch_conversations_call_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Update the attributes on a conversation participant.
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param body Participant attributes
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_call_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_attributes ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if conversation_id.nil?
       
       
       
@@ -2549,7 +3230,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if participant_id.nil?
       
       
       
@@ -2557,14 +3238,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_attributes" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2594,38 +3275,40 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation participant's communication by disconnecting it.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param body Participant attributes
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
     # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def patch_conversation_participant_attributes(conversation_id, participant_id, body, opts = {})
-      patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
-      return nil
+    # @return [Empty]
+    def patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_call_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
+      return data
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation participant&#39;s communication by disconnecting it.
     # 
-    # @param conversation_id conversation ID
-    # @param participant_id participant ID
-    # @param body Participant attributes
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param communication_id communicationId
+    # @param body Participant
     # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
+    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
+    def patch_conversations_call_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_communication ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant_attributes" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if conversation_id.nil?
       
       
       
@@ -2633,7 +3316,15 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant_attributes" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if participant_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if communication_id.nil?
       
       
       
@@ -2641,14 +3332,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant_attributes" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_communication" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2676,38 +3367,49 @@ module PureCloud
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'Empty')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update a conversation by setting it's recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+    # Change who can speak
     # 
     # @param conversation_id conversationId
-    # @param body Conversation
+    # @param participant_id participantId
+    # @param body new speak to
     # @param [Hash] opts the optional parameters
-    # @return [Conversation]
-    def patch_conversations_call(conversation_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_call_with_http_info(conversation_id, body, opts)
+    # @return [ConsultTransferResponse]
+    def patch_conversations_call_participant_consult(conversation_id, participant_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts)
       return data
     end
 
-    # Update a conversation by setting it&#39;s recording state, merging in other conversations to create a conference, or disconnecting all of the participants
+    # Change who can speak
     # 
     # @param conversation_id conversationId
-    # @param body Conversation
+    # @param participant_id participantId
+    # @param body new speak to
     # @param [Hash] opts the optional parameters
-    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def patch_conversations_call_with_http_info(conversation_id, body, opts = {})
+    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
+    def patch_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_consult ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if participant_id.nil?
       
       
       
@@ -2715,14 +3417,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_consult" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2751,48 +3453,38 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'Conversation')
+        :return_type => 'ConsultTransferResponse')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update conversation participant
+    # Update a conversation by disconnecting all of the participants
     # 
     # @param conversation_id conversationId
-    # @param participant_id participantId
-    # @param body Participant request
+    # @param body Conversation
     # @param [Hash] opts the optional parameters
-    # @return [nil]
-    def patch_conversations_call_participant(conversation_id, participant_id, body, opts = {})
-      patch_conversations_call_participant_with_http_info(conversation_id, participant_id, body, opts)
-      return nil
+    # @return [Conversation]
+    def patch_conversations_callback(conversation_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_callback_with_http_info(conversation_id, body, opts)
+      return data
     end
 
-    # Update conversation participant
+    # Update a conversation by disconnecting all of the participants
     # 
     # @param conversation_id conversationId
-    # @param participant_id participantId
-    # @param body Participant request
+    # @param body Conversation
     # @param [Hash] opts the optional parameters
-    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_call_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+    # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
+    def patch_conversations_callback_with_http_info(conversation_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant" if conversation_id.nil?
-      
-      
-      
-      
-      
-      
-      # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback" if conversation_id.nil?
       
       
       
@@ -2800,14 +3492,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/callbacks/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2835,40 +3527,41 @@ module PureCloud
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names)
+        :auth_names => auth_names,
+        :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation participant
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Participant attributes
+    # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [nil]
-    def patch_conversations_call_participant_attributes(conversation_id, participant_id, body, opts = {})
-      patch_conversations_call_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversations_callback_participant(conversation_id, participant_id, body, opts = {})
+      patch_conversations_callback_participant_with_http_info(conversation_id, participant_id, body, opts)
       return nil
     end
 
-    # Update the attributes on a conversation participant.
+    # Update conversation participant
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Participant attributes
+    # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_call_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversations_callback_participant_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant" if conversation_id.nil?
       
       
       
@@ -2876,7 +3569,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant" if participant_id.nil?
       
       
       
@@ -2884,14 +3577,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_attributes" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -2921,40 +3614,38 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Update conversation participant's communication by disconnecting it.
+    # Update the attributes on a conversation participant.
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param communication_id communicationId
-    # @param body Participant
+    # @param body Attributes
     # @param [Hash] opts the optional parameters
-    # @return [Empty]
-    def patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_call_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
-      return data
+    # @return [nil]
+    def patch_conversations_callback_participant_attributes(conversation_id, participant_id, body, opts = {})
+      patch_conversations_callback_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
     end
 
-    # Update conversation participant&#39;s communication by disconnecting it.
+    # Update the attributes on a conversation participant.
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param communication_id communicationId
-    # @param body Participant
+    # @param body Attributes
     # @param [Hash] opts the optional parameters
-    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
-    def patch_conversations_call_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def patch_conversations_callback_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_communication ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_attributes ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if conversation_id.nil?
       
       
       
@@ -2962,15 +3653,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if participant_id.nil?
-      
-      
-      
-      
-      
-      
-      # verify the required parameter 'communication_id' is set
-      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if communication_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if participant_id.nil?
       
       
       
@@ -2978,14 +3661,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_communication" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+      local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3013,41 +3696,42 @@ module PureCloud
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
-        :auth_names => auth_names,
-        :return_type => 'Empty')
+        :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Change who can speak
+    # Update conversation participant's communication by disconnecting it.
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body new speak to
+    # @param communication_id communicationId
+    # @param body Participant
     # @param [Hash] opts the optional parameters
-    # @return [ConsultTransferResponse]
-    def patch_conversations_call_participant_consult(conversation_id, participant_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts)
+    # @return [Empty]
+    def patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_callback_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
       return data
     end
 
-    # Change who can speak
+    # Update conversation participant&#39;s communication by disconnecting it.
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body new speak to
+    # @param communication_id communicationId
+    # @param body Participant
     # @param [Hash] opts the optional parameters
-    # @return [Array<(ConsultTransferResponse, Fixnum, Hash)>] ConsultTransferResponse data, response status code and response headers
-    def patch_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts = {})
+    # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
+    def patch_conversations_callback_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_consult ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_communication ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if conversation_id.nil?
       
       
       
@@ -3055,7 +3739,15 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if participant_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if communication_id.nil?
       
       
       
@@ -3063,14 +3755,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_consult" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_communication" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3099,9 +3791,9 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'ConsultTransferResponse')
+        :return_type => 'Empty')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3112,8 +3804,8 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Conversation]
-    def patch_conversations_callback(conversation_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_callback_with_http_info(conversation_id, body, opts)
+    def patch_conversations_chat(conversation_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_chat_with_http_info(conversation_id, body, opts)
       return data
     end
 
@@ -3123,14 +3815,14 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def patch_conversations_callback_with_http_info(conversation_id, body, opts = {})
+    def patch_conversations_chat_with_http_info(conversation_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat" if conversation_id.nil?
       
       
       
@@ -3138,14 +3830,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/callbacks/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+      local_var_path = "/api/v2/conversations/chats/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3176,7 +3868,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3185,11 +3877,11 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Participant
+    # @param body Update request
     # @param [Hash] opts the optional parameters
     # @return [nil]
-    def patch_conversations_callback_participant(conversation_id, participant_id, body, opts = {})
-      patch_conversations_callback_participant_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversations_chat_participant(conversation_id, participant_id, body, opts = {})
+      patch_conversations_chat_participant_with_http_info(conversation_id, participant_id, body, opts)
       return nil
     end
 
@@ -3197,17 +3889,17 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Participant
+    # @param body Update request
     # @param [Hash] opts the optional parameters
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_callback_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversations_chat_participant_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant" if conversation_id.nil?
       
       
       
@@ -3215,7 +3907,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant" if participant_id.nil?
       
       
       
@@ -3223,14 +3915,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3260,7 +3952,7 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3269,11 +3961,11 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Attributes
+    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
     # @return [nil]
-    def patch_conversations_callback_participant_attributes(conversation_id, participant_id, body, opts = {})
-      patch_conversations_callback_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversations_chat_participant_attributes(conversation_id, participant_id, body, opts = {})
+      patch_conversations_chat_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
       return nil
     end
 
@@ -3281,17 +3973,17 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Attributes
+    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_callback_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversations_chat_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_attributes ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if conversation_id.nil?
       
       
       
@@ -3299,7 +3991,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if participant_id.nil?
       
       
       
@@ -3307,14 +3999,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3344,7 +4036,7 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3357,8 +4049,8 @@ module PureCloud
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Empty]
-    def patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_callback_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
+    def patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_chat_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
       return data
     end
 
@@ -3370,14 +4062,14 @@ module PureCloud
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
-    def patch_conversations_callback_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
+    def patch_conversations_chat_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_communication ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_communication ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if conversation_id.nil?
       
       
       
@@ -3385,7 +4077,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if participant_id.nil?
       
       
       
@@ -3393,7 +4085,7 @@ module PureCloud
       
       
       # verify the required parameter 'communication_id' is set
-      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if communication_id.nil?
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if communication_id.nil?
       
       
       
@@ -3401,14 +4093,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_communication" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_communication" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+      local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3439,7 +4131,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Empty')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3450,8 +4142,8 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Conversation]
-    def patch_conversations_chat(conversation_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_chat_with_http_info(conversation_id, body, opts)
+    def patch_conversations_cobrowsesession(conversation_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_cobrowsesession_with_http_info(conversation_id, body, opts)
       return data
     end
 
@@ -3461,14 +4153,14 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def patch_conversations_chat_with_http_info(conversation_id, body, opts = {})
+    def patch_conversations_cobrowsesession_with_http_info(conversation_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession" if conversation_id.nil?
       
       
       
@@ -3476,14 +4168,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/chats/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3514,7 +4206,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3523,11 +4215,11 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Update request
     # @param [Hash] opts the optional parameters
+    # @option opts [MediaParticipantRequest] :body 
     # @return [nil]
-    def patch_conversations_chat_participant(conversation_id, participant_id, body, opts = {})
-      patch_conversations_chat_participant_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts = {})
+      patch_conversations_cobrowsesession_participant_with_http_info(conversation_id, participant_id, opts)
       return nil
     end
 
@@ -3535,17 +4227,17 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Update request
     # @param [Hash] opts the optional parameters
+    # @option opts [MediaParticipantRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_chat_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversations_cobrowsesession_participant_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if conversation_id.nil?
       
       
       
@@ -3553,22 +4245,20 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if participant_id.nil?
       
       
       
       
       
       
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3588,7 +4278,7 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
       auth_names = ['PureCloud Auth']
       data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
@@ -3598,7 +4288,7 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3607,11 +4297,11 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
+    # @option opts [ParticipantAttributes] :body 
     # @return [nil]
-    def patch_conversations_chat_participant_attributes(conversation_id, participant_id, body, opts = {})
-      patch_conversations_chat_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts = {})
+      patch_conversations_cobrowsesession_participant_attributes_with_http_info(conversation_id, participant_id, opts)
       return nil
     end
 
@@ -3619,17 +4309,17 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
-    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
+    # @option opts [ParticipantAttributes] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_chat_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversations_cobrowsesession_participant_attributes_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_attributes ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if conversation_id.nil?
       
       
       
@@ -3637,22 +4327,20 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if participant_id.nil?
       
       
       
       
       
       
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3672,7 +4360,7 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
       auth_names = ['PureCloud Auth']
       data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
@@ -3682,7 +4370,7 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3695,8 +4383,8 @@ module PureCloud
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Empty]
-    def patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_chat_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
+    def patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_cobrowsesession_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
       return data
     end
 
@@ -3708,14 +4396,14 @@ module PureCloud
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
-    def patch_conversations_chat_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
+    def patch_conversations_cobrowsesession_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_communication ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_communication ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if conversation_id.nil?
       
       
       
@@ -3723,7 +4411,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if participant_id.nil?
       
       
       
@@ -3731,7 +4419,7 @@ module PureCloud
       
       
       # verify the required parameter 'communication_id' is set
-      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if communication_id.nil?
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if communication_id.nil?
       
       
       
@@ -3739,14 +4427,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_communication" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3777,7 +4465,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Empty')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3788,8 +4476,8 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Conversation]
-    def patch_conversations_cobrowsesession(conversation_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_cobrowsesession_with_http_info(conversation_id, body, opts)
+    def patch_conversations_email(conversation_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_email_with_http_info(conversation_id, body, opts)
       return data
     end
 
@@ -3799,14 +4487,14 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def patch_conversations_cobrowsesession_with_http_info(conversation_id, body, opts = {})
+    def patch_conversations_email_with_http_info(conversation_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email" if conversation_id.nil?
       
       
       
@@ -3814,14 +4502,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+      local_var_path = "/api/v2/conversations/emails/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3852,7 +4540,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3861,11 +4549,11 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
+    # @param body Update request
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
     # @return [nil]
-    def patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts = {})
-      patch_conversations_cobrowsesession_participant_with_http_info(conversation_id, participant_id, opts)
+    def patch_conversations_email_participant(conversation_id, participant_id, body, opts = {})
+      patch_conversations_email_participant_with_http_info(conversation_id, participant_id, body, opts)
       return nil
     end
 
@@ -3873,17 +4561,17 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
+    # @param body Update request
     # @param [Hash] opts the optional parameters
-    # @option opts [MediaParticipantRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_cobrowsesession_participant_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_conversations_email_participant_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant" if conversation_id.nil?
       
       
       
@@ -3891,20 +4579,22 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant" if participant_id.nil?
       
       
       
       
       
       
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -3924,7 +4614,7 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = @api_client.object_to_http_body(body)
       
       auth_names = ['PureCloud Auth']
       data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
@@ -3934,7 +4624,7 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -3943,11 +4633,11 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
+    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
     # @return [nil]
-    def patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts = {})
-      patch_conversations_cobrowsesession_participant_attributes_with_http_info(conversation_id, participant_id, opts)
+    def patch_conversations_email_participant_attributes(conversation_id, participant_id, body, opts = {})
+      patch_conversations_email_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
       return nil
     end
 
@@ -3955,17 +4645,17 @@ module PureCloud
     # 
     # @param conversation_id conversationId
     # @param participant_id participantId
+    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
-    # @option opts [ParticipantAttributes] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_cobrowsesession_participant_attributes_with_http_info(conversation_id, participant_id, opts = {})
+    def patch_conversations_email_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_attributes ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if conversation_id.nil?
       
       
       
@@ -3973,20 +4663,22 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if participant_id.nil?
       
       
       
       
       
       
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_attributes" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4006,7 +4698,7 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(opts[:'body'])
+      post_body = @api_client.object_to_http_body(body)
       
       auth_names = ['PureCloud Auth']
       data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
@@ -4016,7 +4708,7 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -4029,8 +4721,8 @@ module PureCloud
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Empty]
-    def patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_cobrowsesession_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
+    def patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_email_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
       return data
     end
 
@@ -4042,14 +4734,14 @@ module PureCloud
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
-    def patch_conversations_cobrowsesession_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
+    def patch_conversations_email_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_communication ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_communication ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if conversation_id.nil?
       
       
       
@@ -4057,7 +4749,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if participant_id.nil?
       
       
       
@@ -4065,7 +4757,7 @@ module PureCloud
       
       
       # verify the required parameter 'communication_id' is set
-      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if communication_id.nil?
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if communication_id.nil?
       
       
       
@@ -4073,14 +4765,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_communication" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+      local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4111,7 +4803,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Empty')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -4122,8 +4814,8 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Conversation]
-    def patch_conversations_email(conversation_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_email_with_http_info(conversation_id, body, opts)
+    def patch_conversations_message(conversation_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_message_with_http_info(conversation_id, body, opts)
       return data
     end
 
@@ -4133,14 +4825,14 @@ module PureCloud
     # @param body Conversation
     # @param [Hash] opts the optional parameters
     # @return [Array<(Conversation, Fixnum, Hash)>] Conversation data, response status code and response headers
-    def patch_conversations_email_with_http_info(conversation_id, body, opts = {})
+    def patch_conversations_message_with_http_info(conversation_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message" if conversation_id.nil?
       
       
       
@@ -4148,14 +4840,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_message" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/emails/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+      local_var_path = "/api/v2/conversations/messages/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4186,38 +4878,38 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Conversation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Update conversation participant
     # 
-    # @param conversation_id conversationId
+    # @param conversation_id  conversationId
     # @param participant_id participantId
-    # @param body Update request
     # @param [Hash] opts the optional parameters
+    # @option opts [MediaParticipantRequest] :body 
     # @return [nil]
-    def patch_conversations_email_participant(conversation_id, participant_id, body, opts = {})
-      patch_conversations_email_participant_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversations_message_participant(conversation_id, participant_id, opts = {})
+      patch_conversations_message_participant_with_http_info(conversation_id, participant_id, opts)
       return nil
     end
 
     # Update conversation participant
     # 
-    # @param conversation_id conversationId
+    # @param conversation_id  conversationId
     # @param participant_id participantId
-    # @param body Update request
     # @param [Hash] opts the optional parameters
+    # @option opts [MediaParticipantRequest] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_email_participant_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversations_message_participant_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message_participant ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message_participant" if conversation_id.nil?
       
       
       
@@ -4225,22 +4917,20 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_message_participant" if participant_id.nil?
       
       
       
       
       
       
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4260,7 +4950,7 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
       auth_names = ['PureCloud Auth']
       data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
@@ -4270,38 +4960,38 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversationId
+    # @param conversation_id  conversationId
     # @param participant_id participantId
-    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
+    # @option opts [ParticipantAttributes] :body 
     # @return [nil]
-    def patch_conversations_email_participant_attributes(conversation_id, participant_id, body, opts = {})
-      patch_conversations_email_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
+    def patch_conversations_message_participant_attributes(conversation_id, participant_id, opts = {})
+      patch_conversations_message_participant_attributes_with_http_info(conversation_id, participant_id, opts)
       return nil
     end
 
     # Update the attributes on a conversation participant.
     # 
-    # @param conversation_id conversationId
+    # @param conversation_id  conversationId
     # @param participant_id participantId
-    # @param body Participant attributes
     # @param [Hash] opts the optional parameters
+    # @option opts [ParticipantAttributes] :body 
     # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
-    def patch_conversations_email_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
+    def patch_conversations_message_participant_attributes_with_http_info(conversation_id, participant_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_attributes ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message_participant_attributes ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message_participant_attributes" if conversation_id.nil?
       
       
       
@@ -4309,22 +4999,20 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_message_participant_attributes" if participant_id.nil?
       
       
       
       
       
       
-      # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_attributes" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4344,7 +5032,7 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = @api_client.object_to_http_body(body)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
       
       auth_names = ['PureCloud Auth']
       data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
@@ -4354,40 +5042,40 @@ module PureCloud
         :body => post_body,
         :auth_names => auth_names)
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
     # Update conversation participant's communication by disconnecting it.
     # 
-    # @param conversation_id conversationId
+    # @param conversation_id  conversationId
     # @param participant_id participantId
     # @param communication_id communicationId
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Empty]
-    def patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
-      data, _status_code, _headers = patch_conversations_email_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
+    def patch_conversations_message_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
+      data, _status_code, _headers = patch_conversations_message_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
       return data
     end
 
     # Update conversation participant&#39;s communication by disconnecting it.
     # 
-    # @param conversation_id conversationId
+    # @param conversation_id  conversationId
     # @param participant_id participantId
     # @param communication_id communicationId
     # @param body Participant
     # @param [Hash] opts the optional parameters
     # @return [Array<(Empty, Fixnum, Hash)>] Empty data, response status code and response headers
-    def patch_conversations_email_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
+    def patch_conversations_message_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_communication ..."
+        @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message_participant_communication ..."
       end
       
       
       # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if conversation_id.nil?
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message_participant_communication" if conversation_id.nil?
       
       
       
@@ -4395,7 +5083,7 @@ module PureCloud
       
       
       # verify the required parameter 'participant_id' is set
-      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if participant_id.nil?
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_message_participant_communication" if participant_id.nil?
       
       
       
@@ -4403,7 +5091,7 @@ module PureCloud
       
       
       # verify the required parameter 'communication_id' is set
-      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if communication_id.nil?
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_message_participant_communication" if communication_id.nil?
       
       
       
@@ -4411,14 +5099,14 @@ module PureCloud
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_communication" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_message_participant_communication" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
 
       # query parameters
       query_params = {}
@@ -4449,7 +5137,7 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'Empty')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -6192,6 +6880,248 @@ module PureCloud
       return data, status_code, headers
     end
 
+    # Send message
+    # 
+    # @param conversation_id conversationId
+    # @param communication_id communicationId
+    # @param body Message
+    # @param [Hash] opts the optional parameters
+    # @return [MessageData]
+    def post_conversations_message_communication_messages(conversation_id, communication_id, body, opts = {})
+      data, _status_code, _headers = post_conversations_message_communication_messages_with_http_info(conversation_id, communication_id, body, opts)
+      return data
+    end
+
+    # Send message
+    # 
+    # @param conversation_id conversationId
+    # @param communication_id communicationId
+    # @param body Message
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(MessageData, Fixnum, Hash)>] MessageData data, response status code and response headers
+    def post_conversations_message_communication_messages_with_http_info(conversation_id, communication_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_message_communication_messages ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_message_communication_messages" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'communication_id' is set
+      fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.post_conversations_message_communication_messages" if communication_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_message_communication_messages" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'MessageData')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_message_communication_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get messages in batch
+    # 
+    # @param conversation_id conversationId
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :body messageIds
+    # @return [TextMessageListing]
+    def post_conversations_message_messages_bulk(conversation_id, opts = {})
+      data, _status_code, _headers = post_conversations_message_messages_bulk_with_http_info(conversation_id, opts)
+      return data
+    end
+
+    # Get messages in batch
+    # 
+    # @param conversation_id conversationId
+    # @param [Hash] opts the optional parameters
+    # @option opts [Array<String>] :body messageIds
+    # @return [Array<(TextMessageListing, Fixnum, Hash)>] TextMessageListing data, response status code and response headers
+    def post_conversations_message_messages_bulk_with_http_info(conversation_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_message_messages_bulk ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_message_messages_bulk" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/messages/bulk".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(opts[:'body'])
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'TextMessageListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_message_messages_bulk\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def post_conversations_message_participant_replace(conversation_id, participant_id, body, opts = {})
+      post_conversations_message_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
+      return nil
+    end
+
+    # Replace this participant with the specified user and/or address
+    # 
+    # @param conversation_id conversationId
+    # @param participant_id participantId
+    # @param body Transfer request
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def post_conversations_message_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_message_participant_replace ..."
+      end
+      
+      
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_message_participant_replace" if conversation_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'participant_id' is set
+      fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_message_participant_replace" if participant_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_message_participant_replace" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_message_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
     # Set uuiData to be sent on future commands.
     # 
     # @param conversation_id conversationId