purecloudplatformclientv2 27.1.0 → 28.0.0

data/docs/DataTable.md

@@ -0,0 +1,17 @@
+---
+title: DataTable
+---
+## PureCloud::DataTable
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** | The globally unique identifier for the object. | [optional] |
+| **name** | **String** |  | [optional] |
+| **description** | **String** | The description from the JSON schema (equates to the Description field on the JSON schema.) | [optional] |
+| **schema** | [**JsonSchemaDocument**](JsonSchemaDocument.html) | the schema as stored in the system. | [optional] |
+| **self_uri** | **String** | The URI for this object | [optional] |
+{: class="table table-striped"}
+
+

data/docs/DataTableRowEntityListing.md

@@ -0,0 +1,22 @@
+---
+title: DataTableRowEntityListing
+---
+## PureCloud::DataTableRowEntityListing
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **entities** | **Array<Hash<String, Object>>** |  | [optional] |
+| **page_size** | **Integer** |  | [optional] |
+| **page_number** | **Integer** |  | [optional] |
+| **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
+| **previous_uri** | **String** |  | [optional] |
+| **next_uri** | **String** |  | [optional] |
+| **last_uri** | **String** |  | [optional] |
+| **page_count** | **Integer** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/DataTablesDomainEntityListing.md

@@ -0,0 +1,22 @@
+---
+title: DataTablesDomainEntityListing
+---
+## PureCloud::DataTablesDomainEntityListing
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **entities** | [**Array<DataTable>**](DataTable.html) |  | [optional] |
+| **page_size** | **Integer** |  | [optional] |
+| **page_number** | **Integer** |  | [optional] |
+| **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
+| **previous_uri** | **String** |  | [optional] |
+| **next_uri** | **String** |  | [optional] |
+| **last_uri** | **String** |  | [optional] |
+| **page_count** | **Integer** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/Document.md

@@ -35,8 +35,8 @@ title: Document
 | **lock_info** | [**LockInfo**](LockInfo.html) |  | [optional] |
 | **acl** | **Array<String>** | A list of permitted action rights for the user making the request | [optional] |
 | **sharing_status** | **String** |  | [optional] |
-| **download_sharing_uri** | **String** |  | [optional] |
 | **sharing_uri** | **String** |  | [optional] |
+| **download_sharing_uri** | **String** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/docs/DomainEdgeSoftwareVersionDto.md

@@ -12,8 +12,8 @@ title: DomainEdgeSoftwareVersionDto
 | **edge_version** | **String** |  | [optional] |
 | **publish_date** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
 | **edge_uri** | **String** |  | [optional] |
-| **latest_release** | **BOOLEAN** |  | [optional] |
 | **current** | **BOOLEAN** |  | [optional] |
+| **latest_release** | **BOOLEAN** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/docs/DomainOrganizationRole.md

@@ -15,8 +15,8 @@ title: DomainOrganizationRole
 | **permission_policies** | [**Array<DomainPermissionPolicy>**](DomainPermissionPolicy.html) |  | [optional] |
 | **user_count** | **Integer** |  | [optional] |
 | **role_needs_update** | **BOOLEAN** | Optional unless patch operation. | [optional] |
-| **base** | **BOOLEAN** |  | [optional] |
 | **default** | **BOOLEAN** |  | [optional] |
+| **base** | **BOOLEAN** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/docs/DomainOrganizationRoleCreate.md

@@ -15,8 +15,8 @@ title: DomainOrganizationRoleCreate
 | **permission_policies** | [**Array<DomainPermissionPolicy>**](DomainPermissionPolicy.html) |  | [optional] |
 | **user_count** | **Integer** |  | [optional] |
 | **role_needs_update** | **BOOLEAN** | Optional unless patch operation. | [optional] |
-| **base** | **BOOLEAN** |  | [optional] |
 | **default** | **BOOLEAN** |  | [optional] |
+| **base** | **BOOLEAN** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/docs/DomainOrganizationRoleUpdate.md

@@ -15,8 +15,8 @@ title: DomainOrganizationRoleUpdate
 | **permission_policies** | [**Array<DomainPermissionPolicy>**](DomainPermissionPolicy.html) |  | [optional] |
 | **user_count** | **Integer** |  | [optional] |
 | **role_needs_update** | **BOOLEAN** | Optional unless patch operation. | [optional] |
-| **base** | **BOOLEAN** |  | [optional] |
 | **default** | **BOOLEAN** |  | [optional] |
+| **base** | **BOOLEAN** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/docs/Email.md

@@ -25,6 +25,7 @@ title: Email
 | **script_id** | **String** | The UUID of the script to use. | [optional] |
 | **peer_id** | **String** | The id of the peer communication corresponding to a matching leg for this communication. | [optional] |
 | **message_id** | **String** | A globally unique identifier for the stored content of this communication. | [optional] |
+| **draft_attachments** | [**Array<Attachment>**](Attachment.html) | A list of uploaded attachments on the email draft. | [optional] |
 {: class="table table-striped"}
 
 

data/docs/EmailConversationNotificationAttachment.md

@@ -0,0 +1,18 @@
+---
+title: EmailConversationNotificationAttachment
+---
+## PureCloud::EmailConversationNotificationAttachment
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **attachment_id** | **String** |  | [optional] |
+| **name** | **String** |  | [optional] |
+| **content_uri** | **String** |  | [optional] |
+| **content_type** | **String** |  | [optional] |
+| **content_length** | **Integer** |  | [optional] |
+| **additional_properties** | **Object** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/EmailConversationNotificationEmailMediaParticipant.md

@@ -38,6 +38,7 @@ title: EmailConversationNotificationEmailMediaParticipant
 | **messages_sent** | **Integer** |  | [optional] |
 | **auto_generated** | **BOOLEAN** |  | [optional] |
 | **message_id** | **String** |  | [optional] |
+| **draft_attachments** | [**Array<ConversationNotificationDraftAttachments>**](ConversationNotificationDraftAttachments.html) |  | [optional] |
 {: class="table table-striped"}
 
 

data/docs/EmailConversationNotificationParticipants.md

@@ -38,6 +38,7 @@ title: EmailConversationNotificationParticipants
 | **messages_sent** | **Integer** |  | [optional] |
 | **auto_generated** | **BOOLEAN** |  | [optional] |
 | **message_id** | **String** |  | [optional] |
+| **draft_attachments** | [**Array<ConversationNotificationDraftAttachments>**](ConversationNotificationDraftAttachments.html) |  | [optional] |
 {: class="table table-striped"}
 
 

data/docs/EmailMediaParticipant.md

@@ -36,6 +36,7 @@ title: EmailMediaParticipant
 | **subject** | **String** | The subject of the email. | [optional] |
 | **messages_sent** | **Integer** | The number of messages that have been sent in this email conversation. | [optional] |
 | **auto_generated** | **BOOLEAN** | Indicates that the email was auto-generated like an Out of Office reply. | [optional] |
+| **draft_attachments** | [**Array<Attachment>**](Attachment.html) | A list of uploaded attachments on the email draft. | [optional] |
 {: class="table table-striped"}
 
 

data/docs/FaxDocument.md

@@ -22,8 +22,8 @@ title: FaxDocument
 | **caller_address** | **String** |  | [optional] |
 | **receiver_address** | **String** |  | [optional] |
 | **thumbnails** | [**Array<DocumentThumbnail>**](DocumentThumbnail.html) |  | [optional] |
-| **download_sharing_uri** | **String** |  | [optional] |
 | **sharing_uri** | **String** |  | [optional] |
+| **download_sharing_uri** | **String** |  | [optional] |
 | **self_uri** | **String** | The URI for this object | [optional] |
 {: class="table table-striped"}
 

data/docs/JsonNode.md

@@ -7,11 +7,14 @@ title: JsonNode
 
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
+| **array** | **BOOLEAN** |  | [optional] |
+| **null** | **BOOLEAN** |  | [optional] |
 | **node_type** | **String** |  | [optional] |
+| **float** | **BOOLEAN** |  | [optional] |
 | **object** | **BOOLEAN** |  | [optional] |
 | **boolean** | **BOOLEAN** |  | [optional] |
 | **number** | **BOOLEAN** |  | [optional] |
-| **float** | **BOOLEAN** |  | [optional] |
+| **value_node** | **BOOLEAN** |  | [optional] |
 | **container_node** | **BOOLEAN** |  | [optional] |
 | **missing_node** | **BOOLEAN** |  | [optional] |
 | **pojo** | **BOOLEAN** |  | [optional] |
@@ -25,9 +28,6 @@ title: JsonNode
 | **big_integer** | **BOOLEAN** |  | [optional] |
 | **textual** | **BOOLEAN** |  | [optional] |
 | **binary** | **BOOLEAN** |  | [optional] |
-| **value_node** | **BOOLEAN** |  | [optional] |
-| **array** | **BOOLEAN** |  | [optional] |
-| **null** | **BOOLEAN** |  | [optional] |
 {: class="table table-striped"}
 
 

data/docs/MessageConversation.md

@@ -0,0 +1,17 @@
+---
+title: MessageConversation
+---
+## PureCloud::MessageConversation
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** | The globally unique identifier for the object. | [optional] |
+| **name** | **String** |  | [optional] |
+| **participants** | [**Array<MessageMediaParticipant>**](MessageMediaParticipant.html) | The list of participants involved in the conversation. | [optional] |
+| **other_media_uris** | **Array<String>** | The list of other media channels involved in the conversation. | [optional] |
+| **self_uri** | **String** | The URI for this object | [optional] |
+{: class="table table-striped"}
+
+

data/docs/MessageConversationEntityListing.md

@@ -0,0 +1,22 @@
+---
+title: MessageConversationEntityListing
+---
+## PureCloud::MessageConversationEntityListing
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **entities** | [**Array<EmailConversation>**](EmailConversation.html) |  | [optional] |
+| **page_size** | **Integer** |  | [optional] |
+| **page_number** | **Integer** |  | [optional] |
+| **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
+| **previous_uri** | **String** |  | [optional] |
+| **next_uri** | **String** |  | [optional] |
+| **last_uri** | **String** |  | [optional] |
+| **page_count** | **Integer** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/MessageData.md

@@ -0,0 +1,25 @@
+---
+title: MessageData
+---
+## PureCloud::MessageData
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** | The globally unique identifier for the object. | [optional] |
+| **name** | **String** |  | [optional] |
+| **provider_message_id** | **String** | The unique identifier of the message from provider | [optional] |
+| **timestamp** | **DateTime** | The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | |
+| **from_address** | **String** | The sender of the text message. | [optional] |
+| **to_address** | **String** | The recipient of the text message. | [optional] |
+| **direction** | **String** | The direction of the message. | [optional] |
+| **messenger_type** | **String** | Type of text messenger. | [optional] |
+| **text_body** | **String** | The body of the text message. | |
+| **status** | **String** | The status of the message. | |
+| **media** | [**Array<MessageMedia>**](MessageMedia.html) | The media details associated to a message. | [optional] |
+| **created_by** | [**User**](User.html) | User who sent this message. | [optional] |
+| **self_uri** | **String** | The URI for this object | [optional] |
+{: class="table table-striped"}
+
+

data/docs/MessageMediaParticipant.md

@@ -0,0 +1,44 @@
+---
+title: MessageMediaParticipant
+---
+## PureCloud::MessageMediaParticipant
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** | The unique participant ID. | [optional] |
+| **name** | **String** | The display friendly name of the participant. | [optional] |
+| **address** | **String** | The participant address. | [optional] |
+| **start_time** | **DateTime** | The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **connected_time** | **DateTime** | The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **end_time** | **DateTime** | The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **start_hold_time** | **DateTime** | The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **purpose** | **String** | The participant's purpose.  Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr | [optional] |
+| **state** | **String** | The participant's state.  Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting | [optional] |
+| **direction** | **String** | The participant's direction.  Values can be: 'inbound' or 'outbound' | [optional] |
+| **disconnect_type** | **String** | The reason the participant was disconnected from the conversation. | [optional] |
+| **held** | **BOOLEAN** | Value is true when the participant is on hold. | [optional] |
+| **wrapup_required** | **BOOLEAN** | Value is true when the participant requires wrap-up. | [optional] |
+| **wrapup_prompt** | **String** | The wrap-up prompt indicating the type of wrap-up to be performed. | [optional] |
+| **user** | [**UriReference**](UriReference.html) | The PureCloud user for this participant. | [optional] |
+| **queue** | [**UriReference**](UriReference.html) | The PureCloud queue for this participant. | [optional] |
+| **attributes** | **Hash<String, String>** | A list of ad-hoc attributes for the participant. | [optional] |
+| **error_info** | [**ErrorBody**](ErrorBody.html) | If the conversation ends in error, contains additional error details. | [optional] |
+| **script** | [**UriReference**](UriReference.html) | The Engage script that should be used by this participant. | [optional] |
+| **wrapup_timeout_ms** | **Integer** | The amount of time the participant has to complete wrap-up. | [optional] |
+| **wrapup_skipped** | **BOOLEAN** | Value is true when the participant has skipped wrap-up. | [optional] |
+| **provider** | **String** | The source provider for the communication. | [optional] |
+| **external_contact** | [**UriReference**](UriReference.html) | If this participant represents an external contact, then this will be the reference for the external contact. | [optional] |
+| **external_organization** | [**UriReference**](UriReference.html) | If this participant represents an external org, then this will be the reference for the external org. | [optional] |
+| **wrapup** | [**Wrapup**](Wrapup.html) | Wrapup for this participant, if it has been applied. | [optional] |
+| **peer** | **String** | The peer communication corresponding to a matching leg for this communication. | [optional] |
+| **to_address** | [**Address**](Address.html) | Address for the participant on receiving side of the message conversation. If the address is a phone number, E.164 format is recommended. | [optional] |
+| **from_address** | [**Address**](Address.html) | Address for the participant on the sending side of the message conversation. If the address is a phone number, E.164 format is recommended. | [optional] |
+| **messages** | [**Array<MessageDetails>**](MessageDetails.html) | Message instance details on the communication. | [optional] |
+| **type** | **String** | Indicates the type of message platform from which the message originated. | [optional] |
+| **recipient_country** | **String** | Indicates the country where the recipient is associated in ISO 3166-1 alpha-2 format. | [optional] |
+| **recipient_type** | **String** | The type of the recipient. Eg: Provisioned phoneNumber is the recipient for sms message type. | [optional] |
+{: class="table table-striped"}
+
+

data/docs/Question.md

@@ -17,8 +17,8 @@ title: Question
 | **answer_options** | [**Array<AnswerOption>**](AnswerOption.html) | Options from which to choose an answer for this question. Only used by Multiple Choice type questions. | [optional] |
 | **max_response_characters** | **Integer** | How many characters are allowed in the text response to this question. Used by NPS and Free Text question types. | [optional] |
 | **explanation_prompt** | **String** | Prompt for details explaining the chosen NPS score. Used by NPS questions. | [optional] |
-| **is_kill** | **BOOLEAN** |  | [optional] |
 | **is_critical** | **BOOLEAN** |  | [optional] |
+| **is_kill** | **BOOLEAN** |  | [optional] |
 {: class="table table-striped"}
 
 

data/docs/Recipient.md

@@ -0,0 +1,20 @@
+---
+title: Recipient
+---
+## PureCloud::Recipient
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** | The globally unique identifier for the object. | [optional] |
+| **name** | **String** |  | [optional] |
+| **flow** | [**Flow**](Flow.html) | An automate flow object which defines the set of actions to be taken, when a message is received by this provisioned phone number. | [optional] |
+| **date_created** | **DateTime** | Date this recipient was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **date_modified** | **DateTime** | Date this recipient was modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **created_by** | [**User**](User.html) | User that created this recipient | [optional] |
+| **modified_by** | [**User**](User.html) | User that modified this recipient | [optional] |
+| **self_uri** | **String** | The URI for this object | [optional] |
+{: class="table table-striped"}
+
+

data/docs/RecipientListing.md

@@ -0,0 +1,22 @@
+---
+title: RecipientListing
+---
+## PureCloud::RecipientListing
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **entities** | [**Array<Recipient>**](Recipient.html) |  | [optional] |
+| **page_size** | **Integer** |  | [optional] |
+| **page_number** | **Integer** |  | [optional] |
+| **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
+| **previous_uri** | **String** |  | [optional] |
+| **next_uri** | **String** |  | [optional] |
+| **last_uri** | **String** |  | [optional] |
+| **page_count** | **Integer** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/RoutingApi.md

@@ -14,6 +14,7 @@ Method | Description
 [**delete_routing_queue_user**](RoutingApi.html#delete_routing_queue_user) | Delete queue member
 [**delete_routing_queue_wrapupcode**](RoutingApi.html#delete_routing_queue_wrapupcode) | Delete a wrap-up code from a queue
 [**delete_routing_skill**](RoutingApi.html#delete_routing_skill) | Delete Routing Skill
+[**delete_routing_sms_phonenumber**](RoutingApi.html#delete_routing_sms_phonenumber) | Delete a phone number provisioned for SMS.
 [**delete_routing_utilization**](RoutingApi.html#delete_routing_utilization) | Delete utilization settings and revert to system defaults.
 [**delete_routing_wrapupcode**](RoutingApi.html#delete_routing_wrapupcode) | Delete wrap-up code
 [**delete_user_routingskill**](RoutingApi.html#delete_user_routingskill) | Remove routing skill from user
@@ -23,6 +24,8 @@ Method | Description
 [**get_routing_email_domains**](RoutingApi.html#get_routing_email_domains) | Get domains
 [**get_routing_email_setup**](RoutingApi.html#get_routing_email_setup) | Get email setup
 [**get_routing_languages**](RoutingApi.html#get_routing_languages) | Get the list of supported languages.
+[**get_routing_message_recipient**](RoutingApi.html#get_routing_message_recipient) | Get a recipient
+[**get_routing_message_recipients**](RoutingApi.html#get_routing_message_recipients) | Get recipients
 [**get_routing_queue**](RoutingApi.html#get_routing_queue) | Get details about this queue.
 [**get_routing_queue_estimatedwaittime**](RoutingApi.html#get_routing_queue_estimatedwaittime) | Get Estimated Wait Time
 [**get_routing_queue_mediatype_estimatedwaittime**](RoutingApi.html#get_routing_queue_mediatype_estimatedwaittime) | Get Estimated Wait Time
@@ -31,6 +34,9 @@ Method | Description
 [**get_routing_queues**](RoutingApi.html#get_routing_queues) | Get list of queues.
 [**get_routing_skill**](RoutingApi.html#get_routing_skill) | Get Routing Skill
 [**get_routing_skills**](RoutingApi.html#get_routing_skills) | Get the list of routing skills.
+[**get_routing_sms_availablephonenumbers**](RoutingApi.html#get_routing_sms_availablephonenumbers) | Get a list of available phone numbers for SMS provisioning.
+[**get_routing_sms_phonenumber**](RoutingApi.html#get_routing_sms_phonenumber) | Get a phone number provisioned for SMS.
+[**get_routing_sms_phonenumbers**](RoutingApi.html#get_routing_sms_phonenumbers) | Get a list of provisioned phone numbers.
 [**get_routing_utilization**](RoutingApi.html#get_routing_utilization) | Get the utilization settings.
 [**get_routing_wrapupcode**](RoutingApi.html#get_routing_wrapupcode) | Get details about this wrap-up code.
 [**get_routing_wrapupcodes**](RoutingApi.html#get_routing_wrapupcodes) | Get list of wrapup codes.
@@ -45,10 +51,14 @@ Method | Description
 [**post_routing_queue_wrapupcodes**](RoutingApi.html#post_routing_queue_wrapupcodes) | Add up to 100 wrap-up codes to a queue
 [**post_routing_queues**](RoutingApi.html#post_routing_queues) | Create queue
 [**post_routing_skills**](RoutingApi.html#post_routing_skills) | Create Skill
+[**post_routing_sms_addresses**](RoutingApi.html#post_routing_sms_addresses) | Provision an Address for SMS
+[**post_routing_sms_phonenumbers**](RoutingApi.html#post_routing_sms_phonenumbers) | Provision a phone number for SMS
 [**post_routing_wrapupcodes**](RoutingApi.html#post_routing_wrapupcodes) | Create a wrap-up code
 [**post_user_routingskills**](RoutingApi.html#post_user_routingskills) | Add routing skill to user
 [**put_routing_email_domain_route**](RoutingApi.html#put_routing_email_domain_route) | Update a route
+[**put_routing_message_recipient**](RoutingApi.html#put_routing_message_recipient) | Update a recipient
 [**put_routing_queue**](RoutingApi.html#put_routing_queue) | Update a queue
+[**put_routing_sms_phonenumber**](RoutingApi.html#put_routing_sms_phonenumber) | Update a phone number provisioned for SMS.
 [**put_routing_utilization**](RoutingApi.html#put_routing_utilization) | Update the utilization settings.
 [**put_routing_wrapupcode**](RoutingApi.html#put_routing_wrapupcode) | Update wrap-up code
 [**put_user_routingskill**](RoutingApi.html#put_user_routingskill) | Update routing skill proficiency or state.
@@ -415,6 +425,64 @@ nil (empty response body)
 
 
 
+<a name="delete_routing_sms_phonenumber"></a>
+
+## - delete_routing_sms_phonenumber(address_id)
+
+Delete a phone number provisioned for SMS.
+
+
+
+Wraps DELETE /api/v2/routing/sms/phonenumbers/{addressId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+address_id = "address_id_example" # String | Address ID
+
+
+begin
+  #Delete a phone number provisioned for SMS.
+  api_instance.delete_routing_sms_phonenumber(address_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_routing_sms_phonenumber: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **address_id** | **String**| Address ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="delete_routing_utilization"></a>
 
 ## - delete_routing_utilization
@@ -946,6 +1014,127 @@ Name | Type | Description  | Notes
 
 
 
+<a name="get_routing_message_recipient"></a>
+
+## -[**Recipient**](Recipient.html) get_routing_message_recipient(recipient_id)
+
+Get a recipient
+
+
+
+Wraps GET /api/v2/routing/message/recipients/{recipientId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+recipient_id = "recipient_id_example" # String | Recipient ID
+
+
+begin
+  #Get a recipient
+  result = api_instance.get_routing_message_recipient(recipient_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_routing_message_recipient: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **recipient_id** | **String**| Recipient ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Recipient**](Recipient.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_routing_message_recipients"></a>
+
+## -[**RecipientListing**](RecipientListing.html) get_routing_message_recipients(opts)
+
+Get recipients
+
+
+
+Wraps GET /api/v2/routing/message/recipients 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+opts = { 
+  page_size: 25, # Integer | Page size
+  page_number: 1 # Integer | Page number
+}
+
+begin
+  #Get recipients
+  result = api_instance.get_routing_message_recipients(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_routing_message_recipients: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**RecipientListing**](RecipientListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="get_routing_queue"></a>
 
 ## -[**Queue**](Queue.html) get_routing_queue(queue_id)
@@ -1463,6 +1652,207 @@ Name | Type | Description  | Notes
 
 
 
+<a name="get_routing_sms_availablephonenumbers"></a>
+
+## -[**SMSAvailablePhoneNumberEntityListing**](SMSAvailablePhoneNumberEntityListing.html) get_routing_sms_availablephonenumbers(country_code, phone_number_type, opts)
+
+Get a list of available phone numbers for SMS provisioning.
+
+This request will return up to 30 random phone numbers matching the criteria specified.  To get additional phone numbers repeat the request.
+
+Wraps GET /api/v2/routing/sms/availablephonenumbers 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+country_code = "country_code_example" # String | The ISO 3166-1 alpha-2 country code of the county for which available phone numbers should be returned
+
+phone_number_type = "phone_number_type_example" # String | Type of available phone numbers searched
+
+opts = { 
+  region: "region_example", # String | Region/province/state that can be used to restrict the numbers returned
+  city: "city_example", # String | City that can be used to restrict the numbers returned
+  area_code: "area_code_example", # String | Area code that can be used to restrict the numbers returned
+  pattern: "pattern_example", # String | A pattern to match phone numbers. Valid characters are '*' and [0-9a-zA-Z]. The '*' character will match any single digit.
+  address_requirement: "address_requirement_example" # String | This indicates whether the phone number requires to have an Address registered.
+}
+
+begin
+  #Get a list of available phone numbers for SMS provisioning.
+  result = api_instance.get_routing_sms_availablephonenumbers(country_code, phone_number_type, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_routing_sms_availablephonenumbers: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **country_code** | **String**| The ISO 3166-1 alpha-2 country code of the county for which available phone numbers should be returned |  |
+ **phone_number_type** | **String**| Type of available phone numbers searched | <br />**Values**: local, mobile, tollfree |
+ **region** | **String**| Region/province/state that can be used to restrict the numbers returned | [optional]  |
+ **city** | **String**| City that can be used to restrict the numbers returned | [optional]  |
+ **area_code** | **String**| Area code that can be used to restrict the numbers returned | [optional]  |
+ **pattern** | **String**| A pattern to match phone numbers. Valid characters are &#39;*&#39; and [0-9a-zA-Z]. The &#39;*&#39; character will match any single digit. | [optional]  |
+ **address_requirement** | **String**| This indicates whether the phone number requires to have an Address registered. | [optional] <br />**Values**: none, any, local, foreign |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SMSAvailablePhoneNumberEntityListing**](SMSAvailablePhoneNumberEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_routing_sms_phonenumber"></a>
+
+## -[**SmsPhoneNumber**](SmsPhoneNumber.html) get_routing_sms_phonenumber(address_id)
+
+Get a phone number provisioned for SMS.
+
+
+
+Wraps GET /api/v2/routing/sms/phonenumbers/{addressId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+address_id = "address_id_example" # String | Address ID
+
+
+begin
+  #Get a phone number provisioned for SMS.
+  result = api_instance.get_routing_sms_phonenumber(address_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_routing_sms_phonenumber: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **address_id** | **String**| Address ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SmsPhoneNumber**](SmsPhoneNumber.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_routing_sms_phonenumbers"></a>
+
+## -[**SmsPhoneNumberEntityListing**](SmsPhoneNumberEntityListing.html) get_routing_sms_phonenumbers(opts)
+
+Get a list of provisioned phone numbers.
+
+
+
+Wraps GET /api/v2/routing/sms/phonenumbers 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+opts = { 
+  phone_number: "phone_number_example", # String | Filter on phone number address. Allowable characters are the digits '0-9' and the wild card character '\\*'. If just digits are present, a contains search is done on the address pattern. For example, '317' could be matched anywhere in the address. An '\\*' will match multiple digits. For example, to match a specific area code within the US a pattern like '1317*' could be used.
+  phone_number_type: "phone_number_type_example", # String | Filter on phone number type
+  phone_number_status: "phone_number_status_example", # String | Filter on phone number status
+  page_size: 25, # Integer | Page size
+  page_number: 1 # Integer | Page number
+}
+
+begin
+  #Get a list of provisioned phone numbers.
+  result = api_instance.get_routing_sms_phonenumbers(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_routing_sms_phonenumbers: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **phone_number** | **String**| Filter on phone number address. Allowable characters are the digits &#39;0-9&#39; and the wild card character &#39;\\*&#39;. If just digits are present, a contains search is done on the address pattern. For example, &#39;317&#39; could be matched anywhere in the address. An &#39;\\*&#39; will match multiple digits. For example, to match a specific area code within the US a pattern like &#39;1317*&#39; could be used. | [optional]  |
+ **phone_number_type** | **String**| Filter on phone number type | [optional] <br />**Values**: local, mobile, tollfree |
+ **phone_number_status** | **String**| Filter on phone number status | [optional] <br />**Values**: active, invalid, porting |
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SmsPhoneNumberEntityListing**](SmsPhoneNumberEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="get_routing_utilization"></a>
 
 ## -[**Utilization**](Utilization.html) get_routing_utilization
@@ -2320,6 +2710,124 @@ Name | Type | Description  | Notes
 
 
 
+<a name="post_routing_sms_addresses"></a>
+
+## -[**SmsPhoneNumber**](SmsPhoneNumber.html) post_routing_sms_addresses(body)
+
+Provision an Address for SMS
+
+
+
+Wraps POST /api/v2/routing/sms/addresses 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+body = PureCloud::SmsAddressProvision.new # SmsAddressProvision | SmsAddress
+
+
+begin
+  #Provision an Address for SMS
+  result = api_instance.post_routing_sms_addresses(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_routing_sms_addresses: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**SmsAddressProvision**](SmsAddressProvision.html)| SmsAddress |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SmsPhoneNumber**](SmsPhoneNumber.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_routing_sms_phonenumbers"></a>
+
+## -[**SmsPhoneNumber**](SmsPhoneNumber.html) post_routing_sms_phonenumbers(body)
+
+Provision a phone number for SMS
+
+
+
+Wraps POST /api/v2/routing/sms/phonenumbers 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+body = PureCloud::SmsPhoneNumberProvision.new # SmsPhoneNumberProvision | SmsPhoneNumber
+
+
+begin
+  #Provision a phone number for SMS
+  result = api_instance.post_routing_sms_phonenumbers(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_routing_sms_phonenumbers: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**SmsPhoneNumberProvision**](SmsPhoneNumberProvision.html)| SmsPhoneNumber |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SmsPhoneNumber**](SmsPhoneNumber.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="post_routing_wrapupcodes"></a>
 
 ## -[**WrapupCode**](WrapupCode.html) post_routing_wrapupcodes(body)
@@ -2506,6 +3014,68 @@ Name | Type | Description  | Notes
 
 
 
+<a name="put_routing_message_recipient"></a>
+
+## -[**Recipient**](Recipient.html) put_routing_message_recipient(recipient_id, body)
+
+Update a recipient
+
+
+
+Wraps PUT /api/v2/routing/message/recipients/{recipientId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+recipient_id = "recipient_id_example" # String | Recipient ID
+
+body = PureCloud::Recipient.new # Recipient | Recipient
+
+
+begin
+  #Update a recipient
+  result = api_instance.put_routing_message_recipient(recipient_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->put_routing_message_recipient: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **recipient_id** | **String**| Recipient ID |  |
+ **body** | [**Recipient**](Recipient.html)| Recipient |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Recipient**](Recipient.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="put_routing_queue"></a>
 
 ## -[**Queue**](Queue.html) put_routing_queue(queue_id, body)
@@ -2568,6 +3138,68 @@ Name | Type | Description  | Notes
 
 
 
+<a name="put_routing_sms_phonenumber"></a>
+
+## -[**SmsPhoneNumber**](SmsPhoneNumber.html) put_routing_sms_phonenumber(address_id, body)
+
+Update a phone number provisioned for SMS.
+
+
+
+Wraps PUT /api/v2/routing/sms/phonenumbers/{addressId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::RoutingApi.new
+
+address_id = "address_id_example" # String | Address ID
+
+body = PureCloud::SmsPhoneNumber.new # SmsPhoneNumber | SmsPhoneNumber
+
+
+begin
+  #Update a phone number provisioned for SMS.
+  result = api_instance.put_routing_sms_phonenumber(address_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->put_routing_sms_phonenumber: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **address_id** | **String**| Address ID |  |
+ **body** | [**SmsPhoneNumber**](SmsPhoneNumber.html)| SmsPhoneNumber |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SmsPhoneNumber**](SmsPhoneNumber.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="put_routing_utilization"></a>
 
 ## -[**Utilization**](Utilization.html) put_routing_utilization(body)