RubyGems - purecloud - Versions diffs - 0.35.1 → 0.36.1 - Mend

purecloud 0.35.1 → 0.36.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (1459) hide show

checksums.yaml +4 -4
data/Gemfile +0 -1
data/Gemfile.lock +0 -2
data/README.md +38 -51
data/config-ruby.json +1 -1
data/doc_out/Account.html.md +42 -0
data/doc_out/AccountManager.html.md +16 -0
data/doc_out/AccountOverview.html.md +20 -0
data/doc_out/AccountStatus.html.md +21 -0
data/doc_out/Actions.html.md +13 -0
data/doc_out/AcwSettings.html.md +14 -0
data/doc_out/Address.html.md +20 -0
data/doc_out/AddressListing.html.md +22 -0
data/doc_out/Agent.html.md +13 -0
data/doc_out/AgentActivity.html.md +19 -0
data/doc_out/AgentActivityEntityListing.html.md +22 -0
data/doc_out/AgentEvaluatorActivity.html.md +19 -0
data/doc_out/AggregateDataContainer.html.md +14 -0
data/doc_out/AggregateMetricData.html.md +15 -0
data/doc_out/AggregateQueryResponse.html.md +13 -0
data/doc_out/AggregationQuery.html.md +18 -0
data/doc_out/AggregationRange.html.md +14 -0
data/doc_out/AggregationResult.html.md +17 -0
data/doc_out/AggregationResultEntry.html.md +16 -0
data/doc_out/AlertingApi.html.md +571 -0
data/doc_out/AnalyticsApi.html.md +1233 -0
data/doc_out/AnalyticsConversation.html.md +16 -0
data/doc_out/AnalyticsConversationQueryResponse.html.md +14 -0
data/doc_out/AnalyticsConversationSegment.html.md +34 -0
data/doc_out/AnalyticsEvaluation.html.md +22 -0
data/doc_out/AnalyticsParticipant.html.md +17 -0
data/doc_out/AnalyticsProperty.html.md +15 -0
data/doc_out/AnalyticsQueryAggregation.html.md +17 -0
data/doc_out/AnalyticsQueryClause.html.md +14 -0
data/doc_out/AnalyticsQueryFilter.html.md +15 -0
data/doc_out/AnalyticsQueryPredicate.html.md +20 -0
data/doc_out/AnalyticsSession.html.md +29 -0
data/doc_out/Annotation.html.md +20 -0
data/doc_out/App.html.md +14 -0
data/doc_out/ArchiveRetention.html.md +14 -0
data/doc_out/AssociatedDocument.html.md +14 -0
data/doc_out/Attachment.html.md +17 -0
data/doc_out/Attribute.html.md +21 -0
data/doc_out/AttributeEntityListing.html.md +22 -0
data/doc_out/AttributeFilterItem.html.md +15 -0
data/doc_out/AttributeQueryRequest.html.md +15 -0
data/doc_out/AttributesApi.html.md +362 -0
data/doc_out/AuditChange.html.md +16 -0
data/doc_out/AuditEntity.html.md +16 -0
data/doc_out/AuditEntityReference.html.md +17 -0
data/doc_out/AuditFacet.html.md +14 -0
data/doc_out/AuditFilter.html.md +16 -0
data/doc_out/AuditMessage.html.md +28 -0
data/doc_out/AuditSearchResult.html.md +18 -0
data/doc_out/AuditUser.html.md +15 -0
data/doc_out/AuthorizationApi.html.md +1024 -0
data/doc_out/AutomateQueue.html.md +19 -0
data/doc_out/AutomateQueueMember.html.md +16 -0
data/doc_out/AutomateQueueMemberEntityListing.html.md +22 -0
data/doc_out/AvailableAdditionalService.html.md +22 -0
data/doc_out/AvailableAdditionalServiceListing.html.md +22 -0
data/doc_out/AvailableTopic.html.md +15 -0
data/doc_out/AvailableTopicEntityListing.html.md +22 -0
data/doc_out/BackendFlowAvailableActions.html.md +13 -0
data/doc_out/BasicTransform.html.md +14 -0
data/doc_out/BatchCommand.html.md +14 -0
data/doc_out/BatchItem.html.md +15 -0
data/doc_out/BatchItemBody.html.md +13 -0
data/doc_out/BatchReply.html.md +13 -0
data/doc_out/BatchReplyItem.html.md +15 -0
data/doc_out/BillingAddress.html.md +20 -0
data/doc_out/BillingPeriod.html.md +17 -0
data/doc_out/Bullseye.html.md +13 -0
data/doc_out/Calibration.html.md +28 -0
data/doc_out/CalibrationAssignment.html.md +16 -0
data/doc_out/CalibrationEntityListing.html.md +22 -0
data/doc_out/Call.html.md +29 -0
data/doc_out/CallCommand.html.md +13 -0
data/doc_out/CallConversation.html.md +18 -0
data/doc_out/CallConversationEntityListing.html.md +22 -0
data/doc_out/CallForwarding.html.md +19 -0
data/doc_out/CallMediaParticipant.html.md +43 -0
data/doc_out/CallRecord.html.md +14 -0
data/doc_out/CallableContactsDiagnostic.html.md +15 -0
data/doc_out/CallableTime.html.md +14 -0
data/doc_out/CallableTimeSet.html.md +19 -0
data/doc_out/CallableTimeSetEntityListing.html.md +22 -0
data/doc_out/Callback.html.md +27 -0
data/doc_out/CallbackConversation.html.md +17 -0
data/doc_out/CallbackConversationEntityListing.html.md +22 -0
data/doc_out/CallbackMediaParticipant.html.md +38 -0
data/doc_out/Campaign.html.md +38 -0
data/doc_out/CampaignDiagnostics.html.md +15 -0
data/doc_out/CampaignEntityListing.html.md +22 -0
data/doc_out/CampaignProgress.html.md +17 -0
data/doc_out/CampaignSchedule.html.md +21 -0
data/doc_out/CampaignScheduleIntervals.html.md +14 -0
data/doc_out/CampaignSequence.html.md +23 -0
data/doc_out/CampaignSequenceEntityListing.html.md +22 -0
data/doc_out/CampaignStats.html.md +16 -0
data/doc_out/CampaignTimeSlot.html.md +15 -0
data/doc_out/Carrier.html.md +20 -0
data/doc_out/CarrierAddress.html.md +17 -0
data/doc_out/CarrierEntityListing.html.md +22 -0
data/doc_out/Certificate.html.md +13 -0
data/doc_out/CertificateAuthorityEntityListing.html.md +22 -0
data/doc_out/CertificateDetails.html.md +19 -0
data/doc_out/Change.html.md +16 -0
data/doc_out/Channel.html.md +14 -0
data/doc_out/ChannelEntityListing.html.md +22 -0
data/doc_out/ChannelTopic.html.md +14 -0
data/doc_out/ChannelTopicEntityListing.html.md +22 -0
data/doc_out/Charge.html.md +20 -0
data/doc_out/Chat.html.md +13 -0
data/doc_out/ChatConversation.html.md +17 -0
data/doc_out/ChatConversationEntityListing.html.md +22 -0
data/doc_out/ChatMediaParticipant.html.md +34 -0
data/doc_out/ChatMessage.html.md +21 -0
data/doc_out/ChatMessageUser.html.md +17 -0
data/doc_out/ClientSpreadsheetTransform.html.md +19 -0
data/doc_out/ClientTextTableTransform.html.md +20 -0
data/doc_out/ColumnCollapse.html.md +14 -0
data/doc_out/CommandStatus.html.md +20 -0
data/doc_out/CommandStatusEntityListing.html.md +22 -0
data/doc_out/CommonAuditRequest.html.md +19 -0
data/doc_out/ComposerTemplate.html.md +22 -0
data/doc_out/Condition.html.md +19 -0
data/doc_out/ConfigurationApi.html.md +232 -0
data/doc_out/ConnectRate.html.md +15 -0
data/doc_out/ConsultTransfer.html.md +14 -0
data/doc_out/ConsultTransferResponse.html.md +13 -0
data/doc_out/ConsultTransferUpdate.html.md +13 -0
data/doc_out/ConsumedResourcesEntityListing.html.md +22 -0
data/doc_out/ConsumingResourcesEntityListing.html.md +22 -0
data/doc_out/Contact.html.md +16 -0
data/doc_out/ContactAddress.html.md +18 -0
data/doc_out/ContactCallbackRequest.html.md +17 -0
data/doc_out/ContactList.html.md +24 -0
data/doc_out/ContactListEntityListing.html.md +22 -0
data/doc_out/ContactListing.html.md +22 -0
data/doc_out/ContactPhoneNumberColumn.html.md +15 -0
data/doc_out/ContactSales.html.md +25 -0
data/doc_out/ContactSalesResponse.html.md +16 -0
data/doc_out/ContactSort.html.md +14 -0
data/doc_out/ContentAttributeFilterItem.html.md +15 -0
data/doc_out/ContentFacetFilterItem.html.md +16 -0
data/doc_out/ContentFilterItem.html.md +16 -0
data/doc_out/ContentManagementApi.html.md +2236 -0
data/doc_out/ContentQueryRequest.html.md +19 -0
data/doc_out/ContentSortItem.html.md +14 -0
data/doc_out/Contract.html.md +18 -0
data/doc_out/ContractJob.html.md +17 -0
data/doc_out/Control.html.md +19 -0
data/doc_out/ControlOptions.html.md +14 -0
data/doc_out/Conversation.html.md +22 -0
data/doc_out/ConversationChat.html.md +23 -0
data/doc_out/ConversationEntityListing.html.md +22 -0
data/doc_out/ConversationQuery.html.md +20 -0
data/doc_out/ConversationsApi.html.md +3374 -0
data/doc_out/CoverSheet.html.md +14 -0
data/doc_out/CreateCallRequest.html.md +21 -0
data/doc_out/CreateCallResponse.html.md +15 -0
data/doc_out/CreateCallbackCommand.html.md +18 -0
data/doc_out/CreateShareRequest.html.md +17 -0
data/doc_out/CreateShareRequestMember.html.md +14 -0
data/doc_out/CreateShareResponse.html.md +23 -0
data/doc_out/CreateTemplateFromScriptRequestData.html.md +17 -0
data/doc_out/CreateUser.html.md +19 -0
data/doc_out/CsvSchema.html.md +19 -0
data/doc_out/Currency.html.md +16 -0
data/doc_out/CustomerAccount.html.md +21 -0
data/doc_out/DID.html.md +28 -0
data/doc_out/DIDEntityListing.html.md +22 -0
data/doc_out/DIDPool.html.md +28 -0
data/doc_out/DIDPoolEntityListing.html.md +22 -0
data/doc_out/DataItem.html.md +15 -0
data/doc_out/DataValueInfo.html.md +13 -0
data/doc_out/DefaultGreetingList.html.md +22 -0
data/doc_out/DeleteRetention.html.md +13 -0
data/doc_out/DeletedResourceConsumerEntityListing.html.md +22 -0
data/doc_out/DeltaDocument.html.md +19 -0
data/doc_out/DeltaRequest.html.md +13 -0
data/doc_out/DeltaResponse.html.md +15 -0
data/doc_out/Dependency.html.md +18 -0
data/doc_out/DependencyObject.html.md +20 -0
data/doc_out/DependencyObjectEntityListing.html.md +22 -0
data/doc_out/DependencyStatus.html.md +21 -0
data/doc_out/DependencyType.html.md +16 -0
data/doc_out/DependencyTypeEntityListing.html.md +22 -0
data/doc_out/Destination.html.md +16 -0
data/doc_out/Detail.html.md +16 -0
data/doc_out/DiagnosticEmail.html.md +19 -0
data/doc_out/DialerAction.html.md +16 -0
data/doc_out/DialerAuditRequest.html.md +16 -0
data/doc_out/DialerContact.html.md +20 -0
data/doc_out/DialerPreview.html.md +17 -0
data/doc_out/DialerRule.html.md +18 -0
data/doc_out/DigitLength.html.md +14 -0
data/doc_out/DisconnectReason.html.md +15 -0
data/doc_out/Discount.html.md +20 -0
data/doc_out/DncList.html.md +22 -0
data/doc_out/DncListEntityListing.html.md +22 -0
data/doc_out/Dns.html.md +15 -0
data/doc_out/Document.html.md +43 -0
data/doc_out/DocumentAttribute.html.md +14 -0
data/doc_out/DocumentAudit.html.md +28 -0
data/doc_out/DocumentAuditEntityListing.html.md +22 -0
data/doc_out/DocumentEntityListing.html.md +22 -0
data/doc_out/DocumentThumbnail.html.md +14 -0
data/doc_out/DocumentUpdate.html.md +21 -0
data/doc_out/DocumentUpload.html.md +16 -0
data/doc_out/DomainBillingPeriodEntityListing.html.md +22 -0
data/doc_out/DomainCapabilities.html.md +15 -0
data/doc_out/DomainCertificateAuthority.html.md +28 -0
data/doc_out/DomainEdgeSoftwareUpdateDto.html.md +21 -0
data/doc_out/DomainEdgeSoftwareVersionDto.html.md +20 -0
data/doc_out/DomainEntity.html.md +15 -0
data/doc_out/DomainEntityListing.html.md +22 -0
data/doc_out/DomainEntityListingEvaluationForm.html.md +22 -0
data/doc_out/DomainEntityListingQueryResult.html.md +22 -0
data/doc_out/DomainInvoiceEntityListing.html.md +22 -0
data/doc_out/DomainLogicalInterface.html.md +49 -0
data/doc_out/DomainNetworkAddress.html.md +16 -0
data/doc_out/DomainNetworkCommandResponse.html.md +16 -0
data/doc_out/DomainNetworkRoute.html.md +17 -0
data/doc_out/DomainOrgRoleDifference.html.md +17 -0
data/doc_out/DomainOrganizationProduct.html.md +13 -0
data/doc_out/DomainOrganizationRole.html.md +22 -0
data/doc_out/DomainPermission.html.md +17 -0
data/doc_out/DomainPermissionCollection.html.md +17 -0
data/doc_out/DomainPermissionPolicy.html.md +20 -0
data/doc_out/DomainPhysicalCapabilities.html.md +14 -0
data/doc_out/DomainPhysicalInterface.html.md +20 -0
data/doc_out/DomainResourceConditionNode.html.md +17 -0
data/doc_out/DomainResourceConditionValue.html.md +16 -0
data/doc_out/DomainRole.html.md +14 -0
data/doc_out/DomainSchemaReference.html.md +15 -0
data/doc_out/DomainThirdPartyAccountEntityListing.html.md +22 -0
data/doc_out/DomainThirdPartySubscriptionEntityListing.html.md +22 -0
data/doc_out/DomainVoiceRateExtendedResponseItemEntityListing.html.md +22 -0
data/doc_out/DomainVoiceRateInternationalResponseItemEntityListing.html.md +22 -0
data/doc_out/DomainVoiceRateResponseItemEntityListing.html.md +22 -0
data/doc_out/DownloadResponse.html.md +14 -0
data/doc_out/DurationCondition.html.md +15 -0
data/doc_out/Edge.html.md +47 -0
data/doc_out/EdgeAutoUpdateConfig.html.md +16 -0
data/doc_out/EdgeEntityListing.html.md +22 -0
data/doc_out/EdgeGroup.html.md +28 -0
data/doc_out/EdgeGroupEntityListing.html.md +22 -0
data/doc_out/EdgeInterface.html.md +20 -0
data/doc_out/EdgeLine.html.md +23 -0
data/doc_out/EdgeLineEntityListing.html.md +22 -0
data/doc_out/EdgeLogsJob.html.md +16 -0
data/doc_out/EdgeLogsJobFile.html.md +21 -0
data/doc_out/EdgeLogsJobRequest.html.md +15 -0
data/doc_out/EdgeLogsJobResponse.html.md +15 -0
data/doc_out/EdgeLogsJobUploadRequest.html.md +13 -0
data/doc_out/EdgeVersionInformation.html.md +13 -0
data/doc_out/EdgeVersionReport.html.md +14 -0
data/doc_out/Email.html.md +25 -0
data/doc_out/EmailAddress.html.md +14 -0
data/doc_out/EmailAttachment.html.md +17 -0
data/doc_out/EmailConversation.html.md +17 -0
data/doc_out/EmailConversationEntityListing.html.md +22 -0
data/doc_out/EmailMediaParticipant.html.md +35 -0
data/doc_out/EmailMessage.html.md +24 -0
data/doc_out/EmailMessageListing.html.md +22 -0
data/doc_out/EmailSetup.html.md +13 -0
data/doc_out/EmbeddedSignatureView.html.md +13 -0
data/doc_out/EncryptionKey.html.md +18 -0
data/doc_out/EncryptionKeyEntityListing.html.md +22 -0
data/doc_out/Endpoint.html.md +30 -0
data/doc_out/EndpointEntityListing.html.md +22 -0
data/doc_out/Entity.html.md +16 -0
data/doc_out/Entry.html.md +14 -0
data/doc_out/ErrorBody.html.md +22 -0
data/doc_out/ErrorDetails.html.md +20 -0
data/doc_out/EstimatedWaitTimePredictions.html.md +13 -0
data/doc_out/Evaluation.html.md +31 -0
data/doc_out/EvaluationAssignment.html.md +14 -0
data/doc_out/EvaluationEntityListing.html.md +22 -0
data/doc_out/EvaluationForm.html.md +21 -0
data/doc_out/EvaluationFormAndScoringSet.html.md +14 -0
data/doc_out/EvaluationFormEntityListing.html.md +22 -0
data/doc_out/EvaluationScoringSet.html.md +18 -0
data/doc_out/EvaluatorActivity.html.md +22 -0
data/doc_out/EvaluatorActivityEntityListing.html.md +22 -0
data/doc_out/ExpansionCriterium.html.md +14 -0
data/doc_out/ExpressionResponse.html.md +23 -0
data/doc_out/Extension.html.md +28 -0
data/doc_out/ExtensionEntityListing.html.md +22 -0
data/doc_out/ExtensionPool.html.md +26 -0
data/doc_out/ExtensionPoolEntityListing.html.md +22 -0
data/doc_out/ExternalContact.html.md +30 -0
data/doc_out/ExternalContactsApi.html.md +1594 -0
data/doc_out/ExternalOrganization.html.md +28 -0
data/doc_out/ExternalOrganizationListing.html.md +22 -0
data/doc_out/FacetEntry.html.md +20 -0
data/doc_out/FacetInfo.html.md +14 -0
data/doc_out/FacetKeyAttribute.html.md +15 -0
data/doc_out/FacetRequest.html.md +19 -0
data/doc_out/FacetResult.html.md +17 -0
data/doc_out/FacetResultItem.html.md +19 -0
data/doc_out/FacetStatistics.html.md +19 -0
data/doc_out/FacetTerm.html.md +18 -0
data/doc_out/FailedObject.html.md +16 -0
data/doc_out/FavoriteTemplateRequestData.html.md +13 -0
data/doc_out/FaxApi.html.md +354 -0
data/doc_out/FaxDocument.html.md +30 -0
data/doc_out/FaxDocumentEntityListing.html.md +22 -0
data/doc_out/FaxSendRequest.html.md +20 -0
data/doc_out/FaxSendResponse.html.md +17 -0
data/doc_out/FaxSummary.html.md +15 -0
data/doc_out/FilterItem.html.md +17 -0
data/doc_out/Flow.html.md +24 -0
data/doc_out/FlowBody.html.md +14 -0
data/doc_out/FlowBodyFormat.html.md +14 -0
data/doc_out/FlowConfigId.html.md +16 -0
data/doc_out/FlowConfigMetaData.html.md +23 -0
data/doc_out/FlowConfigMetaDataEntityListing.html.md +22 -0
data/doc_out/FlowDetails.html.md +24 -0
data/doc_out/FlowDetailsSearchResult.html.md +14 -0
data/doc_out/FlowEntityListing.html.md +22 -0
data/doc_out/FlowExecId.html.md +15 -0
data/doc_out/FlowHistoryItem.html.md +20 -0
data/doc_out/FlowHistoryResultItem.html.md +15 -0
data/doc_out/FlowHistoryResultItemEntityListing.html.md +22 -0
data/doc_out/FlowInputData.html.md +13 -0
data/doc_out/FlowLaunchRequest.html.md +16 -0
data/doc_out/FlowPublish.html.md +17 -0
data/doc_out/FlowReportResultItem.html.md +24 -0
data/doc_out/FlowSearchRequest.html.md +19 -0
data/doc_out/FlowState.html.md +15 -0
data/doc_out/FlowTerminateRequest.html.md +13 -0
data/doc_out/FlowUploadResponse.html.md +14 -0
data/doc_out/FlowVersion.html.md +23 -0
data/doc_out/FlowVersionConfigMetaData.html.md +20 -0
data/doc_out/FlowVersionConfigMetaDataEntityListing.html.md +22 -0
data/doc_out/FlowVersionEntityListing.html.md +22 -0
data/doc_out/Form.html.md +13 -0
data/doc_out/Gateway.html.md +15 -0
data/doc_out/Geolocation.html.md +22 -0
data/doc_out/GeolocationApi.html.md +245 -0
data/doc_out/GeolocationSettings.html.md +16 -0
data/doc_out/Gistener.html.md +25 -0
data/doc_out/Greeting.html.md +24 -0
data/doc_out/GreetingAudioFile.html.md +15 -0
data/doc_out/GreetingMediaInfo.html.md +15 -0
data/doc_out/GreetingOwner.html.md +15 -0
data/doc_out/GreetingsApi.html.md +712 -0
data/doc_out/Group.html.md +22 -0
data/doc_out/GroupEntityListing.html.md +22 -0
data/doc_out/GroupTag.html.md +19 -0
data/doc_out/GroupsApi.html.md +314 -0
data/doc_out/GroupsSearchResponse.html.md +21 -0
data/doc_out/HIPAAConfig.html.md +16 -0
data/doc_out/HardwareRate.html.md +18 -0
data/doc_out/HardwareRateListing.html.md +22 -0
data/doc_out/HealthCheckInfo.html.md +21 -0
data/doc_out/IVR.html.md +31 -0
data/doc_out/IVREntityListing.html.md +22 -0
data/doc_out/ImportStatus.html.md +17 -0
data/doc_out/InboundDomain.html.md +17 -0
data/doc_out/InboundDomainEntityListing.html.md +22 -0
data/doc_out/InboundRoute.html.md +22 -0
data/doc_out/InboundRouteEntityListing.html.md +22 -0
data/doc_out/IndexedTransform.html.md +16 -0
data/doc_out/IntegrationType.html.md +18 -0
data/doc_out/IntegrationTypeEntityListing.html.md +22 -0
data/doc_out/InteractionStatsAlert.html.md +29 -0
data/doc_out/InteractionStatsAlertContainer.html.md +22 -0
data/doc_out/InteractionStatsRule.html.md +26 -0
data/doc_out/InteractionStatsRuleContainer.html.md +22 -0
data/doc_out/Invoice.html.md +21 -0
data/doc_out/JsonNode.html.md +33 -0
data/doc_out/JsonNodeSearchResponse.html.md +21 -0
data/doc_out/KeyRotationSchedule.html.md +16 -0
data/doc_out/Language.html.md +18 -0
data/doc_out/LanguageEntityListing.html.md +22 -0
data/doc_out/LanguagesApi.html.md +306 -0
data/doc_out/Library.html.md +18 -0
data/doc_out/LibraryEntityListing.html.md +22 -0
data/doc_out/License.html.md +14 -0
data/doc_out/LicensesByPermission.html.md +15 -0
data/doc_out/Line.html.md +32 -0
data/doc_out/LineBase.html.md +17 -0
data/doc_out/LineBaseEntityListing.html.md +22 -0
data/doc_out/LineEntityListing.html.md +22 -0
data/doc_out/LineStatus.html.md +17 -0
data/doc_out/LinkedEntityListingFlowDetails.html.md +22 -0
data/doc_out/LinkedEntityListingWorkItemSearchDetails.html.md +22 -0
data/doc_out/Location.html.md +24 -0
data/doc_out/LocationAddressFields.html.md +19 -0
data/doc_out/LocationEmergencyNumber.html.md +15 -0
data/doc_out/LocationEntityListing.html.md +22 -0
data/doc_out/LocationsApi.html.md +133 -0
data/doc_out/LockInfo.html.md +16 -0
data/doc_out/LogicalInterfaceEntityListing.html.md +22 -0
data/doc_out/ManagementUnit.html.md +18 -0
data/doc_out/ManagementUnitTimezone.html.md +13 -0
data/doc_out/MaxParticipants.html.md +13 -0
data/doc_out/MediaParticipantRequest.html.md +19 -0
data/doc_out/MediaPolicies.html.md +15 -0
data/doc_out/MediaPolicy.html.md +14 -0
data/doc_out/MediaResult.html.md +14 -0
data/doc_out/MediaSetting.html.md +14 -0
data/doc_out/MediaSummary.html.md +14 -0
data/doc_out/MediaSummaryDetail.html.md +14 -0
data/doc_out/MemberEntity.html.md +13 -0
data/doc_out/Metabase.html.md +16 -0
data/doc_out/MeteredEvaluationAssignment.html.md +18 -0
data/doc_out/NocSupport.html.md +14 -0
data/doc_out/Note.html.md +18 -0
data/doc_out/NoteListing.html.md +22 -0
data/doc_out/NotificationsApi.html.md +408 -0
data/doc_out/Number.html.md +14 -0
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data/lib/purecloud/models/pin_configuration.rb +20 -1
data/lib/purecloud/models/policy.rb +20 -1
data/lib/purecloud/models/policy_actions.rb +20 -1
data/lib/purecloud/models/policy_conditions.rb +20 -1
data/lib/purecloud/models/policy_entity_listing.rb +20 -1
data/lib/purecloud/models/policy_error_message.rb +20 -1
data/lib/purecloud/models/policy_errors.rb +20 -1
data/lib/purecloud/models/prediction_results.rb +20 -1
data/lib/purecloud/models/presence_query_response.rb +20 -1
data/lib/purecloud/models/product.rb +20 -1
data/lib/purecloud/models/prompt.rb +20 -1
data/lib/purecloud/models/prompt_asset.rb +20 -1
data/lib/purecloud/models/prompt_asset_entity_listing.rb +20 -1
data/lib/purecloud/models/prompt_entity_listing.rb +20 -1
data/lib/purecloud/models/property_index_request.rb +20 -1
data/lib/purecloud/models/provision_info.rb +20 -1
data/lib/purecloud/models/publication.rb +20 -1
data/lib/purecloud/models/publish_script_request_data.rb +20 -1
data/lib/purecloud/models/published_result.rb +20 -1
data/lib/purecloud/models/pure_cloud.rb +20 -1
data/lib/purecloud/models/quality_audit.rb +20 -1
data/lib/purecloud/models/quality_audit_page.rb +20 -1
data/lib/purecloud/models/query_facet_info.rb +20 -1
data/lib/purecloud/models/query_request.rb +20 -1
data/lib/purecloud/models/query_result.rb +20 -1
data/lib/purecloud/models/query_results.rb +20 -1
data/lib/purecloud/models/question_group.rb +20 -1
data/lib/purecloud/models/question_group_score.rb +20 -1
data/lib/purecloud/models/question_score.rb +20 -1
data/lib/purecloud/models/queue.rb +20 -1
data/lib/purecloud/models/queue_entity_listing.rb +20 -1
data/lib/purecloud/models/queue_member.rb +20 -1
data/lib/purecloud/models/queue_utilization_diagnostic.rb +20 -1
data/lib/purecloud/models/queues_entity_listing.rb +20 -1
data/lib/purecloud/models/quote.rb +20 -1
data/lib/purecloud/models/quote_charge.rb +20 -1
data/lib/purecloud/models/quote_listing.rb +20 -1
data/lib/purecloud/models/rate.rb +20 -1
data/lib/purecloud/models/reaction.rb +20 -1
data/lib/purecloud/models/recording.rb +26 -7
data/lib/purecloud/models/recording_email_message.rb +20 -1
data/lib/purecloud/models/recording_settings.rb +20 -1
data/lib/purecloud/models/relationship.rb +20 -1
data/lib/purecloud/models/relationship_listing.rb +20 -1
data/lib/purecloud/models/replace_request.rb +20 -1
data/lib/purecloud/models/replace_response.rb +20 -1
data/lib/purecloud/models/report_meta_data.rb +20 -1
data/lib/purecloud/models/report_meta_data_entity_listing.rb +20 -1
data/lib/purecloud/models/report_request.rb +20 -1
data/lib/purecloud/models/report_run_entry.rb +20 -1
data/lib/purecloud/models/report_run_entry_entity_domain_listing.rb +20 -1
data/lib/purecloud/models/report_schedule.rb +21 -2
data/lib/purecloud/models/report_schedule_entity_listing.rb +20 -1
data/lib/purecloud/models/reservation.rb +20 -1
data/lib/purecloud/models/resource_condition_node.rb +20 -1
data/lib/purecloud/models/resource_condition_value.rb +20 -1
data/lib/purecloud/models/resource_permission_policy.rb +20 -1
data/lib/purecloud/models/response.rb +20 -1
data/lib/purecloud/models/response_entity_list.rb +20 -1
data/lib/purecloud/models/response_entity_listing.rb +20 -1
data/lib/purecloud/models/response_filter.rb +20 -1
data/lib/purecloud/models/response_query_request.rb +20 -1
data/lib/purecloud/models/response_query_results.rb +20 -1
data/lib/purecloud/models/response_set.rb +20 -1
data/lib/purecloud/models/response_set_entity_listing.rb +20 -1
data/lib/purecloud/models/response_text.rb +20 -1
data/lib/purecloud/models/rest_error_detail.rb +20 -1
data/lib/purecloud/models/retention_duration.rb +20 -1
data/lib/purecloud/models/ring.rb +20 -1
data/lib/purecloud/models/routing_skill.rb +20 -1
data/lib/purecloud/models/routing_status.rb +20 -1
data/lib/purecloud/models/rule_set.rb +20 -1
data/lib/purecloud/models/rule_set_entity_listing.rb +20 -1
data/lib/purecloud/models/run_now_response.rb +20 -1
data/lib/purecloud/models/salesforce.rb +20 -1
data/lib/purecloud/models/schedule.rb +20 -1
data/lib/purecloud/models/schedule_entity_listing.rb +20 -1
data/lib/purecloud/models/schedule_group.rb +20 -1
data/lib/purecloud/models/schedule_group_entity_listing.rb +20 -1
data/lib/purecloud/models/schema_category.rb +20 -1
data/lib/purecloud/models/schema_category_entity_listing.rb +20 -1
data/lib/purecloud/models/schema_reference_entity_listing.rb +20 -1
data/lib/purecloud/models/script.rb +20 -1
data/lib/purecloud/models/script_entity_listing.rb +20 -1
data/lib/purecloud/models/search_aggregation.rb +20 -1
data/lib/purecloud/models/search_criteria.rb +20 -1
data/lib/purecloud/models/search_request.rb +20 -1
data/lib/purecloud/models/security_profile.rb +20 -1
data/lib/purecloud/models/security_profile_entity_listing.rb +20 -1
data/lib/purecloud/models/segment.rb +20 -1
data/lib/purecloud/models/sequence_schedule.rb +21 -2
data/lib/purecloud/models/server_date.rb +20 -1
data/lib/purecloud/models/service.rb +20 -1
data/lib/purecloud/models/service_context.rb +20 -1
data/lib/purecloud/models/service_entity_listing.rb +20 -1
data/lib/purecloud/models/service_level.rb +20 -1
data/lib/purecloud/models/service_type.rb +20 -1
data/lib/purecloud/models/share.rb +20 -1
data/lib/purecloud/models/share_entity_listing.rb +20 -1
data/lib/purecloud/models/shared_entity.rb +20 -1
data/lib/purecloud/models/shared_response.rb +20 -1
data/lib/purecloud/models/sheet_schema.rb +20 -1
data/lib/purecloud/models/sheet_transform.rb +20 -1
data/lib/purecloud/models/signature_document_info.rb +20 -1
data/lib/purecloud/models/site.rb +20 -1
data/lib/purecloud/models/site_entity_listing.rb +20 -1
data/lib/purecloud/models/skill_entity_listing.rb +20 -1
data/lib/purecloud/models/skills_to_remove.rb +20 -1
data/lib/purecloud/models/snapshot.rb +20 -1
data/lib/purecloud/models/social_account.rb +20 -1
data/lib/purecloud/models/social_conversation.rb +20 -1
data/lib/purecloud/models/social_conversation_entity_listing.rb +20 -1
data/lib/purecloud/models/social_expression.rb +20 -1
data/lib/purecloud/models/social_media_participant.rb +20 -1
data/lib/purecloud/models/socialize_entity_filter.rb +20 -1
data/lib/purecloud/models/socialize_filter_request.rb +20 -1
data/lib/purecloud/models/sort_by.rb +20 -1
data/lib/purecloud/models/sort_field.rb +20 -1
data/lib/purecloud/models/sort_item.rb +20 -1
data/lib/purecloud/models/spreadsheet_transform.rb +20 -1
data/lib/purecloud/models/spreadsheet_transform_entity_listing.rb +20 -1
data/lib/purecloud/models/station.rb +20 -1
data/lib/purecloud/models/station_entity_listing.rb +20 -1
data/lib/purecloud/models/statistical_response.rb +20 -1
data/lib/purecloud/models/statistical_summary.rb +20 -1
data/lib/purecloud/models/sub_data_item.rb +20 -1
data/lib/purecloud/models/subscriber_response.rb +20 -1
data/lib/purecloud/models/support.rb +20 -1
data/lib/purecloud/models/system_prompt.rb +20 -1
data/lib/purecloud/models/system_prompt_asset.rb +20 -1
data/lib/purecloud/models/system_prompt_asset_entity_listing.rb +20 -1
data/lib/purecloud/models/system_prompt_entity_listing.rb +20 -1
data/lib/purecloud/models/table_transform.rb +20 -1
data/lib/purecloud/models/tag_model.rb +20 -1
data/lib/purecloud/models/tag_query_request.rb +20 -1
data/lib/purecloud/models/tag_value.rb +20 -1
data/lib/purecloud/models/tag_value_entity_listing.rb +20 -1
data/lib/purecloud/models/template_entity_listing.rb +20 -1
data/lib/purecloud/models/term_attribute.rb +20 -1
data/lib/purecloud/models/text_table_transform.rb +20 -1
data/lib/purecloud/models/text_table_transform_entity_listing.rb +20 -1
data/lib/purecloud/models/third_party_account.rb +20 -1
data/lib/purecloud/models/third_party_subscription.rb +20 -1
data/lib/purecloud/models/ticker.rb +20 -1
data/lib/purecloud/models/tier.rb +20 -1
data/lib/purecloud/models/time_allowed.rb +20 -1
data/lib/purecloud/models/time_interval.rb +20 -1
data/lib/purecloud/models/time_slot.rb +20 -1
data/lib/purecloud/models/time_zone.rb +20 -1
data/lib/purecloud/models/time_zone_entity_listing.rb +20 -1
data/lib/purecloud/models/trace.rb +20 -1
data/lib/purecloud/models/trace_list.rb +20 -1
data/lib/purecloud/models/transfer_request.rb +20 -1
data/lib/purecloud/models/transform_endpoint.rb +20 -1
data/lib/purecloud/models/transform_lens.rb +20 -1
data/lib/purecloud/models/trunk_base.rb +21 -2
data/lib/purecloud/models/trunk_base_assignment.rb +20 -1
data/lib/purecloud/models/trunk_metabase_entity_listing.rb +20 -1
data/lib/purecloud/models/twitter_expression.rb +20 -1
data/lib/purecloud/models/twitter_expression_buffer.rb +20 -1
data/lib/purecloud/models/unpivot_columns.rb +20 -1
data/lib/purecloud/models/unread_metric.rb +20 -1
data/lib/purecloud/models/unread_status.rb +20 -1
data/lib/purecloud/models/upload_progress.rb +20 -1
data/lib/purecloud/models/uri_reference.rb +20 -1
data/lib/purecloud/models/url_response.rb +20 -1
data/lib/purecloud/models/user.rb +20 -1
data/lib/purecloud/models/user_action_category.rb +20 -1
data/lib/purecloud/models/user_action_category_entity_listing.rb +20 -1
data/lib/purecloud/models/user_action_metadata.rb +20 -1
data/lib/purecloud/models/user_action_metadata_entity_listing.rb +20 -1
data/lib/purecloud/models/user_action_metadata_request.rb +20 -1
data/lib/purecloud/models/user_authorization.rb +20 -1
data/lib/purecloud/models/user_conversation_summary.rb +20 -1
data/lib/purecloud/models/user_entity_listing.rb +20 -1
data/lib/purecloud/models/user_image.rb +20 -1
data/lib/purecloud/models/user_license_assignment.rb +20 -1
data/lib/purecloud/models/user_me.rb +21 -2
data/lib/purecloud/models/user_param.rb +20 -1
data/lib/purecloud/models/user_presence.rb +20 -1
data/lib/purecloud/models/user_queue.rb +20 -1
data/lib/purecloud/models/user_queue_entity_listing.rb +20 -1
data/lib/purecloud/models/user_recording.rb +20 -1
data/lib/purecloud/models/user_recording_entity_listing.rb +20 -1
data/lib/purecloud/models/user_routing_skill.rb +20 -1
data/lib/purecloud/models/user_skill_entity_listing.rb +20 -1
data/lib/purecloud/models/user_station.rb +20 -1
data/lib/purecloud/models/user_stations.rb +20 -1
data/lib/purecloud/models/users_entity_listing.rb +20 -1
data/lib/purecloud/models/users_search_response.rb +20 -1
data/lib/purecloud/models/utilization.rb +20 -1
data/lib/purecloud/models/validate_address_request.rb +20 -1
data/lib/purecloud/models/validate_address_response.rb +20 -1
data/lib/purecloud/models/value.rb +20 -1
data/lib/purecloud/models/vendor_connection_request.rb +20 -1
data/lib/purecloud/models/video.rb +20 -1
data/lib/purecloud/models/video_conversation.rb +20 -1
data/lib/purecloud/models/video_conversation_entity_listing.rb +20 -1
data/lib/purecloud/models/video_media_participant.rb +20 -1
data/lib/purecloud/models/view.rb +20 -1
data/lib/purecloud/models/voice_rate.rb +20 -1
data/lib/purecloud/models/voice_rate_extended.rb +20 -1
data/lib/purecloud/models/voice_rate_international.rb +20 -1
data/lib/purecloud/models/voice_rate_international_entity_listing.rb +20 -1
data/lib/purecloud/models/voice_rate_update.rb +20 -1
data/lib/purecloud/models/voice_rates_csv.rb +20 -1
data/lib/purecloud/models/voice_xml_operation.rb +20 -1
data/lib/purecloud/models/voice_xml_operation_entity_listing.rb +20 -1
data/lib/purecloud/models/voicemail_mailbox_info.rb +20 -1
data/lib/purecloud/models/voicemail_media_info.rb +20 -1
data/lib/purecloud/models/voicemail_message.rb +20 -1
data/lib/purecloud/models/voicemail_message_entity_listing.rb +20 -1
data/lib/purecloud/models/voicemail_organization_policy.rb +20 -1
data/lib/purecloud/models/voicemail_user_policy.rb +20 -1
data/lib/purecloud/models/vpn.rb +20 -1
data/lib/purecloud/models/work_item.rb +20 -1
data/lib/purecloud/models/work_item_actions.rb +20 -1
data/lib/purecloud/models/work_item_cache.rb +20 -1
data/lib/purecloud/models/work_item_command.rb +20 -1
data/lib/purecloud/models/work_item_command_group.rb +20 -1
data/lib/purecloud/models/work_item_definition.rb +20 -1
data/lib/purecloud/models/work_item_details.rb +20 -1
data/lib/purecloud/models/work_item_search_details.rb +20 -1
data/lib/purecloud/models/work_item_search_details_search_result.rb +20 -1
data/lib/purecloud/models/work_item_submit_request.rb +20 -1
data/lib/purecloud/models/work_item_transfer_request.rb +20 -1
data/lib/purecloud/models/workspace.rb +20 -1
data/lib/purecloud/models/workspace_create.rb +20 -1
data/lib/purecloud/models/workspace_entity_listing.rb +20 -1
data/lib/purecloud/models/workspace_member.rb +20 -1
data/lib/purecloud/models/workspace_member_entity_listing.rb +20 -1
data/lib/purecloud/models/workspace_summary.rb +20 -1
data/lib/purecloud/models/wrap_up_code_mapping.rb +20 -1
data/lib/purecloud/models/wrapup.rb +20 -1
data/lib/purecloud/models/wrapup_code.rb +20 -1
data/lib/purecloud/models/wrapup_code_entity_listing.rb +20 -1
data/lib/purecloud/models/xlsx_schema.rb +20 -1
data/lib/purecloud/version.rb +17 -1
data/purecloud.gemspec +3 -4
data/rakefile +13 -23
data/spec/test.rb +109 -8
data/swagger_template/README.mustache +72 -0
data/swagger_template/api_client.mustache +36 -14
data/swagger_template/api_doc.mustache +80 -0
data/swagger_template/base_object.mustache +4 -1
data/swagger_template/gemspec.mustache +3 -4
data/swagger_template/gitignore.mustache +44 -0
data/swagger_template/model_doc.mustache +15 -0
data/version.json +1 -1
metadata +732 -34
data/doc/template/default/layout/html/layout.erb +0 -4
data/doc/template/default/method_details/html/source.erb +0 -0
data/doc/template/default/module/html/attribute_summary.erb +0 -8
data/doc/template/default/module/html/box_info.erb +0 -0
data/doc/template/default/module/html/children.erb +0 -0
data/lib/purecloud/models/line_properties.rb +0 -136
data/newVersion.md +0 -1

data/doc_out/ResponseQueryRequest.html.md ADDED Viewed

@@ -0,0 +1,15 @@
+---
+title: ResponseQueryRequest
+---
+## PureCloud::ResponseQueryRequest
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **query_phrase** | **String** | Query phrase to search response text and name. If not set will match all. | [optional] |
+| **page_size** | **Integer** | The maximum number of hits to return. Default: 25, Maximum: 500. | [optional] |
+| **filters** | [**Array&lt;ResponseFilter&gt;**](ResponseFilter.html) | Filter the query results. | [optional] |
+{: class="table table-striped"}

data/doc_out/ResponseQueryResults.html.md ADDED Viewed

@@ -0,0 +1,13 @@
+---
+title: ResponseQueryResults
+---
+## PureCloud::ResponseQueryResults
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **results** | [**ResponseEntityList**](ResponseEntityList.html) | Contains the query results | |
+{: class="table table-striped"}

data/doc_out/ResponseSet.html.md ADDED Viewed

@@ -0,0 +1,19 @@
+---
+title: ResponseSet
+---
+## PureCloud::ResponseSet
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** | The globally unique identifier for the object. | [optional] |
+| **name** | **String** |  | [optional] |
+| **date_created** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **date_modified** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
+| **version** | **Integer** |  | [optional] |
+| **responses** | [**Hash&lt;String, Reaction&gt;**](Reaction.html) |  | [optional] |
+| **self_uri** | **String** | The URI for this object | [optional] |
+{: class="table table-striped"}

data/doc_out/ResponseSetEntityListing.html.md ADDED Viewed

@@ -0,0 +1,22 @@
+---
+title: ResponseSetEntityListing
+---
+## PureCloud::ResponseSetEntityListing
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **page_size** | **Integer** |  | [optional] |
+| **page_number** | **Integer** |  | [optional] |
+| **total** | **Integer** |  | [optional] |
+| **entities** | [**Array&lt;ResponseSet&gt;**](ResponseSet.html) |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
+| **previous_uri** | **String** |  | [optional] |
+| **next_uri** | **String** |  | [optional] |
+| **last_uri** | **String** |  | [optional] |
+| **page_count** | **Integer** |  | [optional] |
+{: class="table table-striped"}

data/doc_out/ResponseText.html.md ADDED Viewed

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+---
+title: ResponseText
+---
+## PureCloud::ResponseText
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **content** | **String** | Response text content. | |
+| **content_type** | **String** | Response text content type. | [optional] |
+{: class="table table-striped"}

data/doc_out/RestErrorDetail.html.md ADDED Viewed

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+---
+title: RestErrorDetail
+---
+## PureCloud::RestErrorDetail
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **error** | **String** |  | [optional] |
+| **details** | **String** |  | [optional] |
+{: class="table table-striped"}

data/doc_out/RetentionDuration.html.md ADDED Viewed

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+---
+title: RetentionDuration
+---
+## PureCloud::RetentionDuration
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **archive_retention** | [**ArchiveRetention**](ArchiveRetention.html) |  | [optional] |
+| **delete_retention** | [**DeleteRetention**](DeleteRetention.html) |  | [optional] |
+{: class="table table-striped"}

data/doc_out/Ring.html.md ADDED Viewed

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+---
+title: Ring
+---
+## PureCloud::Ring
+## Properties
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **expansion_criteria** | [**Array&lt;ExpansionCriterium&gt;**](ExpansionCriterium.html) |  | [optional] |
+| **actions** | [**Actions**](Actions.html) |  | [optional] |
+{: class="table table-striped"}

data/doc_out/RoutingApi.html.md ADDED Viewed

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+---
+title: RoutingApi
+---
+## PureCloud::RoutingApi
+All URIs are relative to *https://api.mypurecloud.com*
+Method | HTTP request | Description
+------------- | ------------- | -------------
+|[**delete_email_domains_domain_routes_id**](RoutingApi.html#delete_email_domains_domain_routes_id) | **DELETE** /api/v2/routing/email/domains/{domain}/routes/{id} | Delete a route|
+|[**delete_email_domains_id**](RoutingApi.html#delete_email_domains_id) | **DELETE** /api/v2/routing/email/domains/{id} | Delete a domain|
+|[**delete_queues_queue_id**](RoutingApi.html#delete_queues_queue_id) | **DELETE** /api/v2/routing/queues/{queueId} | Delete a queue|
+|[**delete_queues_queue_id_users_member_id**](RoutingApi.html#delete_queues_queue_id_users_member_id) | **DELETE** /api/v2/routing/queues/{queueId}/users/{memberId} | Delete queue member|
+|[**delete_queues_queue_id_wrapupcodes_code_id**](RoutingApi.html#delete_queues_queue_id_wrapupcodes_code_id) | **DELETE** /api/v2/routing/queues/{queueId}/wrapupcodes/{codeId} | Delete a wrap-up code from a queue|
+|[**delete_skills_skill_id**](RoutingApi.html#delete_skills_skill_id) | **DELETE** /api/v2/routing/skills/{skillId} | Delete Routing Skill|
+|[**delete_user_id_routingskills_skill_id**](RoutingApi.html#delete_user_id_routingskills_skill_id) | **DELETE** /api/v2/users/{userId}/routingskills/{skillId} | Remove routing skill from user|
+|[**delete_utilization**](RoutingApi.html#delete_utilization) | **DELETE** /api/v2/routing/utilization | Delete utilization settings and revert to system defaults.|
+|[**delete_wrapupcodes_code_id**](RoutingApi.html#delete_wrapupcodes_code_id) | **DELETE** /api/v2/routing/wrapupcodes/{codeId} | Delete wrap-up code|
+|[**get_email_domains**](RoutingApi.html#get_email_domains) | **GET** /api/v2/routing/email/domains | Get domains|
+|[**get_email_domains_domain_routes**](RoutingApi.html#get_email_domains_domain_routes) | **GET** /api/v2/routing/email/domains/{domain}/routes | Get routes|
+|[**get_email_domains_domain_routes_id**](RoutingApi.html#get_email_domains_domain_routes_id) | **GET** /api/v2/routing/email/domains/{domain}/routes/{id} | Get a route|
+|[**get_email_setup**](RoutingApi.html#get_email_setup) | **GET** /api/v2/routing/email/setup | Get email setup|
+|[**get_queues**](RoutingApi.html#get_queues) | **GET** /api/v2/routing/queues | Get list of queues.|
+|[**get_queues_queue_id**](RoutingApi.html#get_queues_queue_id) | **GET** /api/v2/routing/queues/{queueId} | Get details about this queue.|
+|[**get_queues_queue_id_estimatedwaittime**](RoutingApi.html#get_queues_queue_id_estimatedwaittime) | **GET** /api/v2/routing/queues/{queueId}/estimatedwaittime | Get Estimated Wait Time|
+|[**get_queues_queue_id_users**](RoutingApi.html#get_queues_queue_id_users) | **GET** /api/v2/routing/queues/{queueId}/users | Get the members of this queue|
+|[**get_queues_queue_id_wrapupcodes**](RoutingApi.html#get_queues_queue_id_wrapupcodes) | **GET** /api/v2/routing/queues/{queueId}/wrapupcodes | Get the wrap-up codes for a queue|
+|[**get_skills**](RoutingApi.html#get_skills) | **GET** /api/v2/routing/skills | Get the list of routing skills.|
+|[**get_skills_skill_id**](RoutingApi.html#get_skills_skill_id) | **GET** /api/v2/routing/skills/{skillId} | Get Routing Skill|
+|[**get_user_id_routingskills**](RoutingApi.html#get_user_id_routingskills) | **GET** /api/v2/users/{userId}/routingskills | List routing skills for user|
+|[**get_utilization**](RoutingApi.html#get_utilization) | **GET** /api/v2/routing/utilization | Get the utilization settings.|
+|[**get_wrapupcodes**](RoutingApi.html#get_wrapupcodes) | **GET** /api/v2/routing/wrapupcodes | Get list of wrapup codes.|
+|[**get_wrapupcodes_code_id**](RoutingApi.html#get_wrapupcodes_code_id) | **GET** /api/v2/routing/wrapupcodes/{codeId} | Get details about this wrap-up code.|
+|[**patch_queues_queue_id_users**](RoutingApi.html#patch_queues_queue_id_users) | **PATCH** /api/v2/routing/queues/{queueId}/users | Join or unjoin a set of users for a queue|
+|[**patch_queues_queue_id_users_member_id**](RoutingApi.html#patch_queues_queue_id_users_member_id) | **PATCH** /api/v2/routing/queues/{queueId}/users/{memberId} | Update the ring number of joined status for a User in a Queue|
+|[**post_email_domains**](RoutingApi.html#post_email_domains) | **POST** /api/v2/routing/email/domains | Create a domain|
+|[**post_email_domains_domain_routes**](RoutingApi.html#post_email_domains_domain_routes) | **POST** /api/v2/routing/email/domains/{domain}/routes | Create a route|
+|[**post_queues**](RoutingApi.html#post_queues) | **POST** /api/v2/routing/queues | Create queue|
+|[**post_queues_observations_query**](RoutingApi.html#post_queues_observations_query) | **POST** /api/v2/analytics/queues/observations/query | Query for queue observations|
+|[**post_queues_queue_id_users**](RoutingApi.html#post_queues_queue_id_users) | **POST** /api/v2/routing/queues/{queueId}/users | Bulk add or delete up to 100 queue members|
+|[**post_queues_queue_id_wrapupcodes**](RoutingApi.html#post_queues_queue_id_wrapupcodes) | **POST** /api/v2/routing/queues/{queueId}/wrapupcodes | Add up to 100 wrap-up codes to a queue|
+|[**post_skills**](RoutingApi.html#post_skills) | **POST** /api/v2/routing/skills | Create Skill|
+|[**post_user_id_routingskills**](RoutingApi.html#post_user_id_routingskills) | **POST** /api/v2/users/{userId}/routingskills | Add routing skill to user|
+|[**post_wrapupcodes**](RoutingApi.html#post_wrapupcodes) | **POST** /api/v2/routing/wrapupcodes | Create a wrap-up code|
+|[**put_email_domains_domain_routes_id**](RoutingApi.html#put_email_domains_domain_routes_id) | **PUT** /api/v2/routing/email/domains/{domain}/routes/{id} | Update a route|
+|[**put_queues_queue_id**](RoutingApi.html#put_queues_queue_id) | **PUT** /api/v2/routing/queues/{queueId} | Update a queue|
+|[**put_skills_skill_id**](RoutingApi.html#put_skills_skill_id) | **PUT** /api/v2/routing/skills/{skillId} | Update Routing Skill|
+|[**put_utilization**](RoutingApi.html#put_utilization) | **PUT** /api/v2/routing/utilization | Update the utilization settings.|
+|[**put_wrapupcodes_code_id**](RoutingApi.html#put_wrapupcodes_code_id) | **PUT** /api/v2/routing/wrapupcodes/{codeId} | Update wrap-up code|
+{: class="table table-striped"}
+<a name="delete_email_domains_domain_routes_id"></a>
+## -String** delete_email_domains_domain_routes_id(domain, id)
+Delete a route
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+domain = "domain_example" # String | email domain
+id = "id_example" # String | route ID
+begin
+  #Delete a route
+  result = api_instance.delete_email_domains_domain_routes_id(domain, id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_email_domains_domain_routes_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **domain** | **String**| email domain |
+ **id** | **String**| route ID |
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_email_domains_id"></a>
+## -String** delete_email_domains_id(id)
+Delete a domain
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+id = "id_example" # String | domain ID
+begin
+  #Delete a domain
+  result = api_instance.delete_email_domains_id(id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_email_domains_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **id** | **String**| domain ID |
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_queues_queue_id"></a>
+## -String** delete_queues_queue_id(queue_id, opts)
+Delete a queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+opts = {
+  force_delete: true # BOOLEAN |
+}
+begin
+  #Delete a queue
+  result = api_instance.delete_queues_queue_id(queue_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_queues_queue_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **force_delete** | **BOOLEAN**|  | [optional]
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_queues_queue_id_users_member_id"></a>
+## -String** delete_queues_queue_id_users_member_id(queue_id, member_id)
+Delete queue member
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+member_id = "member_id_example" # String | Member ID
+begin
+  #Delete queue member
+  result = api_instance.delete_queues_queue_id_users_member_id(queue_id, member_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_queues_queue_id_users_member_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **member_id** | **String**| Member ID |
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_queues_queue_id_wrapupcodes_code_id"></a>
+## -String** delete_queues_queue_id_wrapupcodes_code_id(queue_id, code_id)
+Delete a wrap-up code from a queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+code_id = "code_id_example" # String | Code ID
+begin
+  #Delete a wrap-up code from a queue
+  result = api_instance.delete_queues_queue_id_wrapupcodes_code_id(queue_id, code_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_queues_queue_id_wrapupcodes_code_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **code_id** | **String**| Code ID |
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_skills_skill_id"></a>
+## -String** delete_skills_skill_id(skill_id)
+Delete Routing Skill
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+skill_id = "skill_id_example" # String | Skill ID
+begin
+  #Delete Routing Skill
+  result = api_instance.delete_skills_skill_id(skill_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_skills_skill_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **skill_id** | **String**| Skill ID |
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_user_id_routingskills_skill_id"></a>
+## -String** delete_user_id_routingskills_skill_id(user_id, skill_id)
+Remove routing skill from user
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+user_id = "user_id_example" # String | User ID
+skill_id = "skill_id_example" # String |
+begin
+  #Remove routing skill from user
+  result = api_instance.delete_user_id_routingskills_skill_id(user_id, skill_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_user_id_routingskills_skill_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **user_id** | **String**| User ID |
+ **skill_id** | **String**|  |
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_utilization"></a>
+## -String** delete_utilization
+Delete utilization settings and revert to system defaults.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+begin
+  #Delete utilization settings and revert to system defaults.
+  result = api_instance.delete_utilization
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_utilization: #{e}"
+end
+~~~
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="delete_wrapupcodes_code_id"></a>
+## -String** delete_wrapupcodes_code_id(code_id)
+Delete wrap-up code
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+code_id = "code_id_example" # String | Wrapup Code ID
+begin
+  #Delete wrap-up code
+  result = api_instance.delete_wrapupcodes_code_id(code_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->delete_wrapupcodes_code_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **code_id** | **String**| Wrapup Code ID |
+{: class="table table-striped"}
+### Return type
+**String**
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_email_domains"></a>
+## -[**InboundDomainEntityListing**](InboundDomainEntityListing.html) get_email_domains
+Get domains
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+begin
+  #Get domains
+  result = api_instance.get_email_domains
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_email_domains: #{e}"
+end
+~~~
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+### Return type
+[**InboundDomainEntityListing**](InboundDomainEntityListing.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_email_domains_domain_routes"></a>
+## -[**InboundRouteEntityListing**](InboundRouteEntityListing.html) get_email_domains_domain_routes(domain)
+Get routes
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+domain = "domain_example" # String | email domain
+begin
+  #Get routes
+  result = api_instance.get_email_domains_domain_routes(domain)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_email_domains_domain_routes: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **domain** | **String**| email domain |
+{: class="table table-striped"}
+### Return type
+[**InboundRouteEntityListing**](InboundRouteEntityListing.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_email_domains_domain_routes_id"></a>
+## -[**InboundRoute**](InboundRoute.html) get_email_domains_domain_routes_id(domain, id)
+Get a route
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+domain = "domain_example" # String | email domain
+id = "id_example" # String | route ID
+begin
+  #Get a route
+  result = api_instance.get_email_domains_domain_routes_id(domain, id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_email_domains_domain_routes_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **domain** | **String**| email domain |
+ **id** | **String**| route ID |
+{: class="table table-striped"}
+### Return type
+[**InboundRoute**](InboundRoute.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_email_setup"></a>
+## -[**EmailSetup**](EmailSetup.html) get_email_setup
+Get email setup
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+begin
+  #Get email setup
+  result = api_instance.get_email_setup
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_email_setup: #{e}"
+end
+~~~
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+### Return type
+[**EmailSetup**](EmailSetup.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_queues"></a>
+## -[**QueueEntityListing**](QueueEntityListing.html) get_queues(opts)
+Get list of queues.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  sort_by: "name", # String | Sort by
+  name: "name_example", # String | Name
+  active: true # BOOLEAN | Active
+}
+begin
+  #Get list of queues.
+  result = api_instance.get_queues(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_queues: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25]
+ **page_number** | **Integer**| Page number | [optional] [default to 1]
+ **sort_by** | **String**| Sort by | [optional] [default to name]
+ **name** | **String**| Name | [optional]
+ **active** | **BOOLEAN**| Active | [optional]
+{: class="table table-striped"}
+### Return type
+[**QueueEntityListing**](QueueEntityListing.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_queues_queue_id"></a>
+## -[**Queue**](Queue.html) get_queues_queue_id(queue_id)
+Get details about this queue.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+begin
+  #Get details about this queue.
+  result = api_instance.get_queues_queue_id(queue_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_queues_queue_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+{: class="table table-striped"}
+### Return type
+[**Queue**](Queue.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_queues_queue_id_estimatedwaittime"></a>
+## -[**EstimatedWaitTimePredictions**](EstimatedWaitTimePredictions.html) get_queues_queue_id_estimatedwaittime(queue_id, opts)
+Get Estimated Wait Time
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | queueId
+opts = {
+  conversation_id: "conversation_id_example" # String | conversationId
+}
+begin
+  #Get Estimated Wait Time
+  result = api_instance.get_queues_queue_id_estimatedwaittime(queue_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_queues_queue_id_estimatedwaittime: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| queueId |
+ **conversation_id** | **String**| conversationId | [optional]
+{: class="table table-striped"}
+### Return type
+[**EstimatedWaitTimePredictions**](EstimatedWaitTimePredictions.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_queues_queue_id_users"></a>
+## -[**QueueMember**](QueueMember.html) get_queues_queue_id_users(queue_id, opts)
+Get the members of this queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+opts = {
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  sort_by: "name", # String | Sort by
+  expand: "expand_example", # String | expand
+  direct_members: false # BOOLEAN | Only get users that are direct members of the queue
+}
+begin
+  #Get the members of this queue
+  result = api_instance.get_queues_queue_id_users(queue_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_queues_queue_id_users: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **page_size** | **Integer**| Page size | [optional] [default to 25]
+ **page_number** | **Integer**| Page number | [optional] [default to 1]
+ **sort_by** | **String**| Sort by | [optional] [default to name]
+ **expand** | **String**| expand | [optional]
+ **direct_members** | **BOOLEAN**| Only get users that are direct members of the queue | [optional] [default to false]
+{: class="table table-striped"}
+### Return type
+[**QueueMember**](QueueMember.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_queues_queue_id_wrapupcodes"></a>
+## -[**WrapupCode**](WrapupCode.html) get_queues_queue_id_wrapupcodes(queue_id, code_id)
+Get the wrap-up codes for a queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+code_id = "code_id_example" # String | Code ID
+begin
+  #Get the wrap-up codes for a queue
+  result = api_instance.get_queues_queue_id_wrapupcodes(queue_id, code_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_queues_queue_id_wrapupcodes: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **code_id** | **String**| Code ID |
+{: class="table table-striped"}
+### Return type
+[**WrapupCode**](WrapupCode.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_skills"></a>
+## -[**SkillEntityListing**](SkillEntityListing.html) get_skills(opts)
+Get the list of routing skills.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  page_size: 25, # Integer | Page size
+  page_number: 1 # Integer | Page number
+}
+begin
+  #Get the list of routing skills.
+  result = api_instance.get_skills(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_skills: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25]
+ **page_number** | **Integer**| Page number | [optional] [default to 1]
+{: class="table table-striped"}
+### Return type
+[**SkillEntityListing**](SkillEntityListing.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_skills_skill_id"></a>
+## -[**RoutingSkill**](RoutingSkill.html) get_skills_skill_id(skill_id)
+Get Routing Skill
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+skill_id = "skill_id_example" # String | Skill ID
+begin
+  #Get Routing Skill
+  result = api_instance.get_skills_skill_id(skill_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_skills_skill_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **skill_id** | **String**| Skill ID |
+{: class="table table-striped"}
+### Return type
+[**RoutingSkill**](RoutingSkill.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_user_id_routingskills"></a>
+## -[**UserSkillEntityListing**](UserSkillEntityListing.html) get_user_id_routingskills(user_id, opts)
+List routing skills for user
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+user_id = "user_id_example" # String | User ID
+opts = {
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  sort_order: "ASC" # String | Ascending or descending sort order
+}
+begin
+  #List routing skills for user
+  result = api_instance.get_user_id_routingskills(user_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_user_id_routingskills: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **user_id** | **String**| User ID |
+ **page_size** | **Integer**| Page size | [optional] [default to 25]
+ **page_number** | **Integer**| Page number | [optional] [default to 1]
+ **sort_order** | **String**| Ascending or descending sort order | [optional] [default to ASC]
+{: class="table table-striped"}
+### Return type
+[**UserSkillEntityListing**](UserSkillEntityListing.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_utilization"></a>
+## -[**Utilization**](Utilization.html) get_utilization
+Get the utilization settings.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+begin
+  #Get the utilization settings.
+  result = api_instance.get_utilization
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_utilization: #{e}"
+end
+~~~
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+### Return type
+[**Utilization**](Utilization.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_wrapupcodes"></a>
+## -[**WrapupCodeEntityListing**](WrapupCodeEntityListing.html) get_wrapupcodes(opts)
+Get list of wrapup codes.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  sort_by: "name" # String | Sort by
+}
+begin
+  #Get list of wrapup codes.
+  result = api_instance.get_wrapupcodes(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_wrapupcodes: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25]
+ **page_number** | **Integer**| Page number | [optional] [default to 1]
+ **sort_by** | **String**| Sort by | [optional] [default to name]
+{: class="table table-striped"}
+### Return type
+[**WrapupCodeEntityListing**](WrapupCodeEntityListing.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="get_wrapupcodes_code_id"></a>
+## -[**WrapupCode**](WrapupCode.html) get_wrapupcodes_code_id(code_id)
+Get details about this wrap-up code.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+code_id = "code_id_example" # String | Wrapup Code ID
+begin
+  #Get details about this wrap-up code.
+  result = api_instance.get_wrapupcodes_code_id(code_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->get_wrapupcodes_code_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **code_id** | **String**| Wrapup Code ID |
+{: class="table table-striped"}
+### Return type
+[**WrapupCode**](WrapupCode.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="patch_queues_queue_id_users"></a>
+## -[**QueueMember**](QueueMember.html) patch_queues_queue_id_users(queue_id, opts)
+Join or unjoin a set of users for a queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+opts = {
+  body: [PureCloud::QueueMember.new] # Array<QueueMember> | Queue Members
+}
+begin
+  #Join or unjoin a set of users for a queue
+  result = api_instance.patch_queues_queue_id_users(queue_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->patch_queues_queue_id_users: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **body** | [**Array&lt;QueueMember&gt;**](QueueMember.html)| Queue Members | [optional]
+{: class="table table-striped"}
+### Return type
+[**QueueMember**](QueueMember.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="patch_queues_queue_id_users_member_id"></a>
+## -[**QueueMember**](QueueMember.html) patch_queues_queue_id_users_member_id(queue_id, member_id, opts)
+Update the ring number of joined status for a User in a Queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+member_id = "member_id_example" # String | Member ID
+opts = {
+  body: PureCloud::QueueMember.new # QueueMember | Queue Member
+}
+begin
+  #Update the ring number of joined status for a User in a Queue
+  result = api_instance.patch_queues_queue_id_users_member_id(queue_id, member_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->patch_queues_queue_id_users_member_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **member_id** | **String**| Member ID |
+ **body** | [**QueueMember**](QueueMember.html)| Queue Member | [optional]
+{: class="table table-striped"}
+### Return type
+[**QueueMember**](QueueMember.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_email_domains"></a>
+## -[**InboundDomain**](InboundDomain.html) post_email_domains(opts)
+Create a domain
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  body: PureCloud::InboundDomain.new # InboundDomain | Domain
+}
+begin
+  #Create a domain
+  result = api_instance.post_email_domains(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_email_domains: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**InboundDomain**](InboundDomain.html)| Domain | [optional]
+{: class="table table-striped"}
+### Return type
+[**InboundDomain**](InboundDomain.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_email_domains_domain_routes"></a>
+## -[**InboundRoute**](InboundRoute.html) post_email_domains_domain_routes(domain, opts)
+Create a route
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+domain = "domain_example" # String | email domain
+opts = {
+  body: PureCloud::InboundRoute.new # InboundRoute | Route
+}
+begin
+  #Create a route
+  result = api_instance.post_email_domains_domain_routes(domain, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_email_domains_domain_routes: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **domain** | **String**| email domain |
+ **body** | [**InboundRoute**](InboundRoute.html)| Route | [optional]
+{: class="table table-striped"}
+### Return type
+[**InboundRoute**](InboundRoute.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_queues"></a>
+## -[**Queue**](Queue.html) post_queues(opts)
+Create queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  body: PureCloud::Queue.new # Queue | Queue
+}
+begin
+  #Create queue
+  result = api_instance.post_queues(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_queues: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**Queue**](Queue.html)| Queue | [optional]
+{: class="table table-striped"}
+### Return type
+[**Queue**](Queue.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_queues_observations_query"></a>
+## -[**ObservationQueryResponse**](ObservationQueryResponse.html) post_queues_observations_query(opts)
+Query for queue observations
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  body: PureCloud::ObservationQuery.new # ObservationQuery | query
+}
+begin
+  #Query for queue observations
+  result = api_instance.post_queues_observations_query(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_queues_observations_query: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**ObservationQuery**](ObservationQuery.html)| query | [optional]
+{: class="table table-striped"}
+### Return type
+[**ObservationQueryResponse**](ObservationQueryResponse.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_queues_queue_id_users"></a>
+## -[**QueueMember**](QueueMember.html) post_queues_queue_id_users(queue_id, opts)
+Bulk add or delete up to 100 queue members
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+opts = {
+  body: [PureCloud::QueueMember.new], # Array<QueueMember> | Queue Members
+  delete: false # BOOLEAN | True to delete queue members
+}
+begin
+  #Bulk add or delete up to 100 queue members
+  result = api_instance.post_queues_queue_id_users(queue_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_queues_queue_id_users: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **body** | [**Array&lt;QueueMember&gt;**](QueueMember.html)| Queue Members | [optional]
+ **delete** | **BOOLEAN**| True to delete queue members | [optional] [default to false]
+{: class="table table-striped"}
+### Return type
+[**QueueMember**](QueueMember.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_queues_queue_id_wrapupcodes"></a>
+## -[**WrapupCode**](WrapupCode.html) post_queues_queue_id_wrapupcodes(queue_id, code_id, opts)
+Add up to 100 wrap-up codes to a queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+code_id = "code_id_example" # String | Code ID
+opts = {
+  body: [PureCloud::WrapupCode.new] # Array<WrapupCode> |
+}
+begin
+  #Add up to 100 wrap-up codes to a queue
+  result = api_instance.post_queues_queue_id_wrapupcodes(queue_id, code_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_queues_queue_id_wrapupcodes: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **code_id** | **String**| Code ID |
+ **body** | [**Array&lt;WrapupCode&gt;**](WrapupCode.html)|  | [optional]
+{: class="table table-striped"}
+### Return type
+[**WrapupCode**](WrapupCode.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_skills"></a>
+## -[**RoutingSkill**](RoutingSkill.html) post_skills(opts)
+Create Skill
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  body: PureCloud::RoutingSkill.new # RoutingSkill | Skill
+}
+begin
+  #Create Skill
+  result = api_instance.post_skills(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_skills: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**RoutingSkill**](RoutingSkill.html)| Skill | [optional]
+{: class="table table-striped"}
+### Return type
+[**RoutingSkill**](RoutingSkill.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_user_id_routingskills"></a>
+## -[**UserRoutingSkill**](UserRoutingSkill.html) post_user_id_routingskills(user_id, opts)
+Add routing skill to user
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+user_id = "user_id_example" # String | User ID
+opts = {
+  body: PureCloud::UserRoutingSkill.new # UserRoutingSkill | Skill
+}
+begin
+  #Add routing skill to user
+  result = api_instance.post_user_id_routingskills(user_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_user_id_routingskills: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **user_id** | **String**| User ID |
+ **body** | [**UserRoutingSkill**](UserRoutingSkill.html)| Skill | [optional]
+{: class="table table-striped"}
+### Return type
+[**UserRoutingSkill**](UserRoutingSkill.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="post_wrapupcodes"></a>
+## -[**CallableTimeSet**](CallableTimeSet.html) post_wrapupcodes(opts)
+Create a wrap-up code
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  body: PureCloud::WrapupCode.new # WrapupCode | WrapupCode
+}
+begin
+  #Create a wrap-up code
+  result = api_instance.post_wrapupcodes(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->post_wrapupcodes: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**WrapupCode**](WrapupCode.html)| WrapupCode | [optional]
+{: class="table table-striped"}
+### Return type
+[**CallableTimeSet**](CallableTimeSet.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="put_email_domains_domain_routes_id"></a>
+## -[**InboundRoute**](InboundRoute.html) put_email_domains_domain_routes_id(domain, id, opts)
+Update a route
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+domain = "domain_example" # String | email domain
+id = "id_example" # String | route ID
+opts = {
+  body: PureCloud::InboundRoute.new # InboundRoute | Route
+}
+begin
+  #Update a route
+  result = api_instance.put_email_domains_domain_routes_id(domain, id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->put_email_domains_domain_routes_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **domain** | **String**| email domain |
+ **id** | **String**| route ID |
+ **body** | [**InboundRoute**](InboundRoute.html)| Route | [optional]
+{: class="table table-striped"}
+### Return type
+[**InboundRoute**](InboundRoute.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="put_queues_queue_id"></a>
+## -[**Queue**](Queue.html) put_queues_queue_id(queue_id, opts)
+Update a queue
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+queue_id = "queue_id_example" # String | Queue ID
+opts = {
+  body: PureCloud::Queue.new # Queue | Queue
+}
+begin
+  #Update a queue
+  result = api_instance.put_queues_queue_id(queue_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->put_queues_queue_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **queue_id** | **String**| Queue ID |
+ **body** | [**Queue**](Queue.html)| Queue | [optional]
+{: class="table table-striped"}
+### Return type
+[**Queue**](Queue.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="put_skills_skill_id"></a>
+## -[**RoutingSkill**](RoutingSkill.html) put_skills_skill_id(skill_id, opts)
+Update Routing Skill
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+skill_id = "skill_id_example" # String | Skill ID
+opts = {
+  body: PureCloud::RoutingSkill.new # RoutingSkill | Skill
+}
+begin
+  #Update Routing Skill
+  result = api_instance.put_skills_skill_id(skill_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->put_skills_skill_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **skill_id** | **String**| Skill ID |
+ **body** | [**RoutingSkill**](RoutingSkill.html)| Skill | [optional]
+{: class="table table-striped"}
+### Return type
+[**RoutingSkill**](RoutingSkill.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="put_utilization"></a>
+## -[**Utilization**](Utilization.html) put_utilization(opts)
+Update the utilization settings.
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+opts = {
+  body: PureCloud::Utilization.new # Utilization | utilization
+}
+begin
+  #Update the utilization settings.
+  result = api_instance.put_utilization(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->put_utilization: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**Utilization**](Utilization.html)| utilization | [optional]
+{: class="table table-striped"}
+### Return type
+[**Utilization**](Utilization.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+<a name="put_wrapupcodes_code_id"></a>
+## -[**WrapupCode**](WrapupCode.html) put_wrapupcodes_code_id(code_id, opts)
+Update wrap-up code
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+api_instance = PureCloud::RoutingApi.new
+code_id = "code_id_example" # String | Wrapup Code ID
+opts = {
+  body: PureCloud::WrapupCode.new # WrapupCode | WrapupCode
+}
+begin
+  #Update wrap-up code
+  result = api_instance.put_wrapupcodes_code_id(code_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling RoutingApi->put_wrapupcodes_code_id: #{e}"
+end
+~~~
+### Parameters
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **code_id** | **String**| Wrapup Code ID |
+ **body** | [**WrapupCode**](WrapupCode.html)| WrapupCode | [optional]
+{: class="table table-striped"}
+### Return type
+[**WrapupCode**](WrapupCode.html)
+### HTTP request headers
+ - **Content-Type**: application/json
+ - **Accept**: application/json