purecloud 0.35.1 → 0.36.1
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- checksums.yaml +4 -4
- data/Gemfile +0 -1
- data/Gemfile.lock +0 -2
- data/README.md +38 -51
- data/config-ruby.json +1 -1
- data/doc_out/Account.html.md +42 -0
- data/doc_out/AccountManager.html.md +16 -0
- data/doc_out/AccountOverview.html.md +20 -0
- data/doc_out/AccountStatus.html.md +21 -0
- data/doc_out/Actions.html.md +13 -0
- data/doc_out/AcwSettings.html.md +14 -0
- data/doc_out/Address.html.md +20 -0
- data/doc_out/AddressListing.html.md +22 -0
- data/doc_out/Agent.html.md +13 -0
- data/doc_out/AgentActivity.html.md +19 -0
- data/doc_out/AgentActivityEntityListing.html.md +22 -0
- data/doc_out/AgentEvaluatorActivity.html.md +19 -0
- data/doc_out/AggregateDataContainer.html.md +14 -0
- data/doc_out/AggregateMetricData.html.md +15 -0
- data/doc_out/AggregateQueryResponse.html.md +13 -0
- data/doc_out/AggregationQuery.html.md +18 -0
- data/doc_out/AggregationRange.html.md +14 -0
- data/doc_out/AggregationResult.html.md +17 -0
- data/doc_out/AggregationResultEntry.html.md +16 -0
- data/doc_out/AlertingApi.html.md +571 -0
- data/doc_out/AnalyticsApi.html.md +1233 -0
- data/doc_out/AnalyticsConversation.html.md +16 -0
- data/doc_out/AnalyticsConversationQueryResponse.html.md +14 -0
- data/doc_out/AnalyticsConversationSegment.html.md +34 -0
- data/doc_out/AnalyticsEvaluation.html.md +22 -0
- data/doc_out/AnalyticsParticipant.html.md +17 -0
- data/doc_out/AnalyticsProperty.html.md +15 -0
- data/doc_out/AnalyticsQueryAggregation.html.md +17 -0
- data/doc_out/AnalyticsQueryClause.html.md +14 -0
- data/doc_out/AnalyticsQueryFilter.html.md +15 -0
- data/doc_out/AnalyticsQueryPredicate.html.md +20 -0
- data/doc_out/AnalyticsSession.html.md +29 -0
- data/doc_out/Annotation.html.md +20 -0
- data/doc_out/App.html.md +14 -0
- data/doc_out/ArchiveRetention.html.md +14 -0
- data/doc_out/AssociatedDocument.html.md +14 -0
- data/doc_out/Attachment.html.md +17 -0
- data/doc_out/Attribute.html.md +21 -0
- data/doc_out/AttributeEntityListing.html.md +22 -0
- data/doc_out/AttributeFilterItem.html.md +15 -0
- data/doc_out/AttributeQueryRequest.html.md +15 -0
- data/doc_out/AttributesApi.html.md +362 -0
- data/doc_out/AuditChange.html.md +16 -0
- data/doc_out/AuditEntity.html.md +16 -0
- data/doc_out/AuditEntityReference.html.md +17 -0
- data/doc_out/AuditFacet.html.md +14 -0
- data/doc_out/AuditFilter.html.md +16 -0
- data/doc_out/AuditMessage.html.md +28 -0
- data/doc_out/AuditSearchResult.html.md +18 -0
- data/doc_out/AuditUser.html.md +15 -0
- data/doc_out/AuthorizationApi.html.md +1024 -0
- data/doc_out/AutomateQueue.html.md +19 -0
- data/doc_out/AutomateQueueMember.html.md +16 -0
- data/doc_out/AutomateQueueMemberEntityListing.html.md +22 -0
- data/doc_out/AvailableAdditionalService.html.md +22 -0
- data/doc_out/AvailableAdditionalServiceListing.html.md +22 -0
- data/doc_out/AvailableTopic.html.md +15 -0
- data/doc_out/AvailableTopicEntityListing.html.md +22 -0
- data/doc_out/BackendFlowAvailableActions.html.md +13 -0
- data/doc_out/BasicTransform.html.md +14 -0
- data/doc_out/BatchCommand.html.md +14 -0
- data/doc_out/BatchItem.html.md +15 -0
- data/doc_out/BatchItemBody.html.md +13 -0
- data/doc_out/BatchReply.html.md +13 -0
- data/doc_out/BatchReplyItem.html.md +15 -0
- data/doc_out/BillingAddress.html.md +20 -0
- data/doc_out/BillingPeriod.html.md +17 -0
- data/doc_out/Bullseye.html.md +13 -0
- data/doc_out/Calibration.html.md +28 -0
- data/doc_out/CalibrationAssignment.html.md +16 -0
- data/doc_out/CalibrationEntityListing.html.md +22 -0
- data/doc_out/Call.html.md +29 -0
- data/doc_out/CallCommand.html.md +13 -0
- data/doc_out/CallConversation.html.md +18 -0
- data/doc_out/CallConversationEntityListing.html.md +22 -0
- data/doc_out/CallForwarding.html.md +19 -0
- data/doc_out/CallMediaParticipant.html.md +43 -0
- data/doc_out/CallRecord.html.md +14 -0
- data/doc_out/CallableContactsDiagnostic.html.md +15 -0
- data/doc_out/CallableTime.html.md +14 -0
- data/doc_out/CallableTimeSet.html.md +19 -0
- data/doc_out/CallableTimeSetEntityListing.html.md +22 -0
- data/doc_out/Callback.html.md +27 -0
- data/doc_out/CallbackConversation.html.md +17 -0
- data/doc_out/CallbackConversationEntityListing.html.md +22 -0
- data/doc_out/CallbackMediaParticipant.html.md +38 -0
- data/doc_out/Campaign.html.md +38 -0
- data/doc_out/CampaignDiagnostics.html.md +15 -0
- data/doc_out/CampaignEntityListing.html.md +22 -0
- data/doc_out/CampaignProgress.html.md +17 -0
- data/doc_out/CampaignSchedule.html.md +21 -0
- data/doc_out/CampaignScheduleIntervals.html.md +14 -0
- data/doc_out/CampaignSequence.html.md +23 -0
- data/doc_out/CampaignSequenceEntityListing.html.md +22 -0
- data/doc_out/CampaignStats.html.md +16 -0
- data/doc_out/CampaignTimeSlot.html.md +15 -0
- data/doc_out/Carrier.html.md +20 -0
- data/doc_out/CarrierAddress.html.md +17 -0
- data/doc_out/CarrierEntityListing.html.md +22 -0
- data/doc_out/Certificate.html.md +13 -0
- data/doc_out/CertificateAuthorityEntityListing.html.md +22 -0
- data/doc_out/CertificateDetails.html.md +19 -0
- data/doc_out/Change.html.md +16 -0
- data/doc_out/Channel.html.md +14 -0
- data/doc_out/ChannelEntityListing.html.md +22 -0
- data/doc_out/ChannelTopic.html.md +14 -0
- data/doc_out/ChannelTopicEntityListing.html.md +22 -0
- data/doc_out/Charge.html.md +20 -0
- data/doc_out/Chat.html.md +13 -0
- data/doc_out/ChatConversation.html.md +17 -0
- data/doc_out/ChatConversationEntityListing.html.md +22 -0
- data/doc_out/ChatMediaParticipant.html.md +34 -0
- data/doc_out/ChatMessage.html.md +21 -0
- data/doc_out/ChatMessageUser.html.md +17 -0
- data/doc_out/ClientSpreadsheetTransform.html.md +19 -0
- data/doc_out/ClientTextTableTransform.html.md +20 -0
- data/doc_out/ColumnCollapse.html.md +14 -0
- data/doc_out/CommandStatus.html.md +20 -0
- data/doc_out/CommandStatusEntityListing.html.md +22 -0
- data/doc_out/CommonAuditRequest.html.md +19 -0
- data/doc_out/ComposerTemplate.html.md +22 -0
- data/doc_out/Condition.html.md +19 -0
- data/doc_out/ConfigurationApi.html.md +232 -0
- data/doc_out/ConnectRate.html.md +15 -0
- data/doc_out/ConsultTransfer.html.md +14 -0
- data/doc_out/ConsultTransferResponse.html.md +13 -0
- data/doc_out/ConsultTransferUpdate.html.md +13 -0
- data/doc_out/ConsumedResourcesEntityListing.html.md +22 -0
- data/doc_out/ConsumingResourcesEntityListing.html.md +22 -0
- data/doc_out/Contact.html.md +16 -0
- data/doc_out/ContactAddress.html.md +18 -0
- data/doc_out/ContactCallbackRequest.html.md +17 -0
- data/doc_out/ContactList.html.md +24 -0
- data/doc_out/ContactListEntityListing.html.md +22 -0
- data/doc_out/ContactListing.html.md +22 -0
- data/doc_out/ContactPhoneNumberColumn.html.md +15 -0
- data/doc_out/ContactSales.html.md +25 -0
- data/doc_out/ContactSalesResponse.html.md +16 -0
- data/doc_out/ContactSort.html.md +14 -0
- data/doc_out/ContentAttributeFilterItem.html.md +15 -0
- data/doc_out/ContentFacetFilterItem.html.md +16 -0
- data/doc_out/ContentFilterItem.html.md +16 -0
- data/doc_out/ContentManagementApi.html.md +2236 -0
- data/doc_out/ContentQueryRequest.html.md +19 -0
- data/doc_out/ContentSortItem.html.md +14 -0
- data/doc_out/Contract.html.md +18 -0
- data/doc_out/ContractJob.html.md +17 -0
- data/doc_out/Control.html.md +19 -0
- data/doc_out/ControlOptions.html.md +14 -0
- data/doc_out/Conversation.html.md +22 -0
- data/doc_out/ConversationChat.html.md +23 -0
- data/doc_out/ConversationEntityListing.html.md +22 -0
- data/doc_out/ConversationQuery.html.md +20 -0
- data/doc_out/ConversationsApi.html.md +3374 -0
- data/doc_out/CoverSheet.html.md +14 -0
- data/doc_out/CreateCallRequest.html.md +21 -0
- data/doc_out/CreateCallResponse.html.md +15 -0
- data/doc_out/CreateCallbackCommand.html.md +18 -0
- data/doc_out/CreateShareRequest.html.md +17 -0
- data/doc_out/CreateShareRequestMember.html.md +14 -0
- data/doc_out/CreateShareResponse.html.md +23 -0
- data/doc_out/CreateTemplateFromScriptRequestData.html.md +17 -0
- data/doc_out/CreateUser.html.md +19 -0
- data/doc_out/CsvSchema.html.md +19 -0
- data/doc_out/Currency.html.md +16 -0
- data/doc_out/CustomerAccount.html.md +21 -0
- data/doc_out/DID.html.md +28 -0
- data/doc_out/DIDEntityListing.html.md +22 -0
- data/doc_out/DIDPool.html.md +28 -0
- data/doc_out/DIDPoolEntityListing.html.md +22 -0
- data/doc_out/DataItem.html.md +15 -0
- data/doc_out/DataValueInfo.html.md +13 -0
- data/doc_out/DefaultGreetingList.html.md +22 -0
- data/doc_out/DeleteRetention.html.md +13 -0
- data/doc_out/DeletedResourceConsumerEntityListing.html.md +22 -0
- data/doc_out/DeltaDocument.html.md +19 -0
- data/doc_out/DeltaRequest.html.md +13 -0
- data/doc_out/DeltaResponse.html.md +15 -0
- data/doc_out/Dependency.html.md +18 -0
- data/doc_out/DependencyObject.html.md +20 -0
- data/doc_out/DependencyObjectEntityListing.html.md +22 -0
- data/doc_out/DependencyStatus.html.md +21 -0
- data/doc_out/DependencyType.html.md +16 -0
- data/doc_out/DependencyTypeEntityListing.html.md +22 -0
- data/doc_out/Destination.html.md +16 -0
- data/doc_out/Detail.html.md +16 -0
- data/doc_out/DiagnosticEmail.html.md +19 -0
- data/doc_out/DialerAction.html.md +16 -0
- data/doc_out/DialerAuditRequest.html.md +16 -0
- data/doc_out/DialerContact.html.md +20 -0
- data/doc_out/DialerPreview.html.md +17 -0
- data/doc_out/DialerRule.html.md +18 -0
- data/doc_out/DigitLength.html.md +14 -0
- data/doc_out/DisconnectReason.html.md +15 -0
- data/doc_out/Discount.html.md +20 -0
- data/doc_out/DncList.html.md +22 -0
- data/doc_out/DncListEntityListing.html.md +22 -0
- data/doc_out/Dns.html.md +15 -0
- data/doc_out/Document.html.md +43 -0
- data/doc_out/DocumentAttribute.html.md +14 -0
- data/doc_out/DocumentAudit.html.md +28 -0
- data/doc_out/DocumentAuditEntityListing.html.md +22 -0
- data/doc_out/DocumentEntityListing.html.md +22 -0
- data/doc_out/DocumentThumbnail.html.md +14 -0
- data/doc_out/DocumentUpdate.html.md +21 -0
- data/doc_out/DocumentUpload.html.md +16 -0
- data/doc_out/DomainBillingPeriodEntityListing.html.md +22 -0
- data/doc_out/DomainCapabilities.html.md +15 -0
- data/doc_out/DomainCertificateAuthority.html.md +28 -0
- data/doc_out/DomainEdgeSoftwareUpdateDto.html.md +21 -0
- data/doc_out/DomainEdgeSoftwareVersionDto.html.md +20 -0
- data/doc_out/DomainEntity.html.md +15 -0
- data/doc_out/DomainEntityListing.html.md +22 -0
- data/doc_out/DomainEntityListingEvaluationForm.html.md +22 -0
- data/doc_out/DomainEntityListingQueryResult.html.md +22 -0
- data/doc_out/DomainInvoiceEntityListing.html.md +22 -0
- data/doc_out/DomainLogicalInterface.html.md +49 -0
- data/doc_out/DomainNetworkAddress.html.md +16 -0
- data/doc_out/DomainNetworkCommandResponse.html.md +16 -0
- data/doc_out/DomainNetworkRoute.html.md +17 -0
- data/doc_out/DomainOrgRoleDifference.html.md +17 -0
- data/doc_out/DomainOrganizationProduct.html.md +13 -0
- data/doc_out/DomainOrganizationRole.html.md +22 -0
- data/doc_out/DomainPermission.html.md +17 -0
- data/doc_out/DomainPermissionCollection.html.md +17 -0
- data/doc_out/DomainPermissionPolicy.html.md +20 -0
- data/doc_out/DomainPhysicalCapabilities.html.md +14 -0
- data/doc_out/DomainPhysicalInterface.html.md +20 -0
- data/doc_out/DomainResourceConditionNode.html.md +17 -0
- data/doc_out/DomainResourceConditionValue.html.md +16 -0
- data/doc_out/DomainRole.html.md +14 -0
- data/doc_out/DomainSchemaReference.html.md +15 -0
- data/doc_out/DomainThirdPartyAccountEntityListing.html.md +22 -0
- data/doc_out/DomainThirdPartySubscriptionEntityListing.html.md +22 -0
- data/doc_out/DomainVoiceRateExtendedResponseItemEntityListing.html.md +22 -0
- data/doc_out/DomainVoiceRateInternationalResponseItemEntityListing.html.md +22 -0
- data/doc_out/DomainVoiceRateResponseItemEntityListing.html.md +22 -0
- data/doc_out/DownloadResponse.html.md +14 -0
- data/doc_out/DurationCondition.html.md +15 -0
- data/doc_out/Edge.html.md +47 -0
- data/doc_out/EdgeAutoUpdateConfig.html.md +16 -0
- data/doc_out/EdgeEntityListing.html.md +22 -0
- data/doc_out/EdgeGroup.html.md +28 -0
- data/doc_out/EdgeGroupEntityListing.html.md +22 -0
- data/doc_out/EdgeInterface.html.md +20 -0
- data/doc_out/EdgeLine.html.md +23 -0
- data/doc_out/EdgeLineEntityListing.html.md +22 -0
- data/doc_out/EdgeLogsJob.html.md +16 -0
- data/doc_out/EdgeLogsJobFile.html.md +21 -0
- data/doc_out/EdgeLogsJobRequest.html.md +15 -0
- data/doc_out/EdgeLogsJobResponse.html.md +15 -0
- data/doc_out/EdgeLogsJobUploadRequest.html.md +13 -0
- data/doc_out/EdgeVersionInformation.html.md +13 -0
- data/doc_out/EdgeVersionReport.html.md +14 -0
- data/doc_out/Email.html.md +25 -0
- data/doc_out/EmailAddress.html.md +14 -0
- data/doc_out/EmailAttachment.html.md +17 -0
- data/doc_out/EmailConversation.html.md +17 -0
- data/doc_out/EmailConversationEntityListing.html.md +22 -0
- data/doc_out/EmailMediaParticipant.html.md +35 -0
- data/doc_out/EmailMessage.html.md +24 -0
- data/doc_out/EmailMessageListing.html.md +22 -0
- data/doc_out/EmailSetup.html.md +13 -0
- data/doc_out/EmbeddedSignatureView.html.md +13 -0
- data/doc_out/EncryptionKey.html.md +18 -0
- data/doc_out/EncryptionKeyEntityListing.html.md +22 -0
- data/doc_out/Endpoint.html.md +30 -0
- data/doc_out/EndpointEntityListing.html.md +22 -0
- data/doc_out/Entity.html.md +16 -0
- data/doc_out/Entry.html.md +14 -0
- data/doc_out/ErrorBody.html.md +22 -0
- data/doc_out/ErrorDetails.html.md +20 -0
- data/doc_out/EstimatedWaitTimePredictions.html.md +13 -0
- data/doc_out/Evaluation.html.md +31 -0
- data/doc_out/EvaluationAssignment.html.md +14 -0
- data/doc_out/EvaluationEntityListing.html.md +22 -0
- data/doc_out/EvaluationForm.html.md +21 -0
- data/doc_out/EvaluationFormAndScoringSet.html.md +14 -0
- data/doc_out/EvaluationFormEntityListing.html.md +22 -0
- data/doc_out/EvaluationScoringSet.html.md +18 -0
- data/doc_out/EvaluatorActivity.html.md +22 -0
- data/doc_out/EvaluatorActivityEntityListing.html.md +22 -0
- data/doc_out/ExpansionCriterium.html.md +14 -0
- data/doc_out/ExpressionResponse.html.md +23 -0
- data/doc_out/Extension.html.md +28 -0
- data/doc_out/ExtensionEntityListing.html.md +22 -0
- data/doc_out/ExtensionPool.html.md +26 -0
- data/doc_out/ExtensionPoolEntityListing.html.md +22 -0
- data/doc_out/ExternalContact.html.md +30 -0
- data/doc_out/ExternalContactsApi.html.md +1594 -0
- data/doc_out/ExternalOrganization.html.md +28 -0
- data/doc_out/ExternalOrganizationListing.html.md +22 -0
- data/doc_out/FacetEntry.html.md +20 -0
- data/doc_out/FacetInfo.html.md +14 -0
- data/doc_out/FacetKeyAttribute.html.md +15 -0
- data/doc_out/FacetRequest.html.md +19 -0
- data/doc_out/FacetResult.html.md +17 -0
- data/doc_out/FacetResultItem.html.md +19 -0
- data/doc_out/FacetStatistics.html.md +19 -0
- data/doc_out/FacetTerm.html.md +18 -0
- data/doc_out/FailedObject.html.md +16 -0
- data/doc_out/FavoriteTemplateRequestData.html.md +13 -0
- data/doc_out/FaxApi.html.md +354 -0
- data/doc_out/FaxDocument.html.md +30 -0
- data/doc_out/FaxDocumentEntityListing.html.md +22 -0
- data/doc_out/FaxSendRequest.html.md +20 -0
- data/doc_out/FaxSendResponse.html.md +17 -0
- data/doc_out/FaxSummary.html.md +15 -0
- data/doc_out/FilterItem.html.md +17 -0
- data/doc_out/Flow.html.md +24 -0
- data/doc_out/FlowBody.html.md +14 -0
- data/doc_out/FlowBodyFormat.html.md +14 -0
- data/doc_out/FlowConfigId.html.md +16 -0
- data/doc_out/FlowConfigMetaData.html.md +23 -0
- data/doc_out/FlowConfigMetaDataEntityListing.html.md +22 -0
- data/doc_out/FlowDetails.html.md +24 -0
- data/doc_out/FlowDetailsSearchResult.html.md +14 -0
- data/doc_out/FlowEntityListing.html.md +22 -0
- data/doc_out/FlowExecId.html.md +15 -0
- data/doc_out/FlowHistoryItem.html.md +20 -0
- data/doc_out/FlowHistoryResultItem.html.md +15 -0
- data/doc_out/FlowHistoryResultItemEntityListing.html.md +22 -0
- data/doc_out/FlowInputData.html.md +13 -0
- data/doc_out/FlowLaunchRequest.html.md +16 -0
- data/doc_out/FlowPublish.html.md +17 -0
- data/doc_out/FlowReportResultItem.html.md +24 -0
- data/doc_out/FlowSearchRequest.html.md +19 -0
- data/doc_out/FlowState.html.md +15 -0
- data/doc_out/FlowTerminateRequest.html.md +13 -0
- data/doc_out/FlowUploadResponse.html.md +14 -0
- data/doc_out/FlowVersion.html.md +23 -0
- data/doc_out/FlowVersionConfigMetaData.html.md +20 -0
- data/doc_out/FlowVersionConfigMetaDataEntityListing.html.md +22 -0
- data/doc_out/FlowVersionEntityListing.html.md +22 -0
- data/doc_out/Form.html.md +13 -0
- data/doc_out/Gateway.html.md +15 -0
- data/doc_out/Geolocation.html.md +22 -0
- data/doc_out/GeolocationApi.html.md +245 -0
- data/doc_out/GeolocationSettings.html.md +16 -0
- data/doc_out/Gistener.html.md +25 -0
- data/doc_out/Greeting.html.md +24 -0
- data/doc_out/GreetingAudioFile.html.md +15 -0
- data/doc_out/GreetingMediaInfo.html.md +15 -0
- data/doc_out/GreetingOwner.html.md +15 -0
- data/doc_out/GreetingsApi.html.md +712 -0
- data/doc_out/Group.html.md +22 -0
- data/doc_out/GroupEntityListing.html.md +22 -0
- data/doc_out/GroupTag.html.md +19 -0
- data/doc_out/GroupsApi.html.md +314 -0
- data/doc_out/GroupsSearchResponse.html.md +21 -0
- data/doc_out/HIPAAConfig.html.md +16 -0
- data/doc_out/HardwareRate.html.md +18 -0
- data/doc_out/HardwareRateListing.html.md +22 -0
- data/doc_out/HealthCheckInfo.html.md +21 -0
- data/doc_out/IVR.html.md +31 -0
- data/doc_out/IVREntityListing.html.md +22 -0
- data/doc_out/ImportStatus.html.md +17 -0
- data/doc_out/InboundDomain.html.md +17 -0
- data/doc_out/InboundDomainEntityListing.html.md +22 -0
- data/doc_out/InboundRoute.html.md +22 -0
- data/doc_out/InboundRouteEntityListing.html.md +22 -0
- data/doc_out/IndexedTransform.html.md +16 -0
- data/doc_out/IntegrationType.html.md +18 -0
- data/doc_out/IntegrationTypeEntityListing.html.md +22 -0
- data/doc_out/InteractionStatsAlert.html.md +29 -0
- data/doc_out/InteractionStatsAlertContainer.html.md +22 -0
- data/doc_out/InteractionStatsRule.html.md +26 -0
- data/doc_out/InteractionStatsRuleContainer.html.md +22 -0
- data/doc_out/Invoice.html.md +21 -0
- data/doc_out/JsonNode.html.md +33 -0
- data/doc_out/JsonNodeSearchResponse.html.md +21 -0
- data/doc_out/KeyRotationSchedule.html.md +16 -0
- data/doc_out/Language.html.md +18 -0
- data/doc_out/LanguageEntityListing.html.md +22 -0
- data/doc_out/LanguagesApi.html.md +306 -0
- data/doc_out/Library.html.md +18 -0
- data/doc_out/LibraryEntityListing.html.md +22 -0
- data/doc_out/License.html.md +14 -0
- data/doc_out/LicensesByPermission.html.md +15 -0
- data/doc_out/Line.html.md +32 -0
- data/doc_out/LineBase.html.md +17 -0
- data/doc_out/LineBaseEntityListing.html.md +22 -0
- data/doc_out/LineEntityListing.html.md +22 -0
- data/doc_out/LineStatus.html.md +17 -0
- data/doc_out/LinkedEntityListingFlowDetails.html.md +22 -0
- data/doc_out/LinkedEntityListingWorkItemSearchDetails.html.md +22 -0
- data/doc_out/Location.html.md +24 -0
- data/doc_out/LocationAddressFields.html.md +19 -0
- data/doc_out/LocationEmergencyNumber.html.md +15 -0
- data/doc_out/LocationEntityListing.html.md +22 -0
- data/doc_out/LocationsApi.html.md +133 -0
- data/doc_out/LockInfo.html.md +16 -0
- data/doc_out/LogicalInterfaceEntityListing.html.md +22 -0
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- data/lib/purecloud/models/domain_voice_rate_extended_response_item_entity_listing.rb +20 -1
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- data/lib/purecloud/models/edge_logs_job_file.rb +20 -1
- data/lib/purecloud/models/edge_logs_job_request.rb +26 -7
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- data/lib/purecloud/models/number.rb +20 -1
- data/lib/purecloud/models/number_order_request.rb +20 -1
- data/lib/purecloud/models/number_plan.rb +20 -1
- data/lib/purecloud/models/numeric_range.rb +20 -1
- data/lib/purecloud/models/o_auth_client.rb +20 -1
- data/lib/purecloud/models/o_auth_client_entity_listing.rb +20 -1
- data/lib/purecloud/models/o_auth_provider.rb +20 -1
- data/lib/purecloud/models/o_auth_provider_entity_listing.rb +20 -1
- data/lib/purecloud/models/observation_data_container.rb +20 -1
- data/lib/purecloud/models/observation_query.rb +20 -1
- data/lib/purecloud/models/observation_query_response.rb +20 -1
- data/lib/purecloud/models/okta.rb +20 -1
- data/lib/purecloud/models/one_login.rb +20 -1
- data/lib/purecloud/models/order.rb +20 -1
- data/lib/purecloud/models/org_license_assignment.rb +20 -1
- data/lib/purecloud/models/org_media_utilization.rb +20 -1
- data/lib/purecloud/models/organization.rb +20 -1
- data/lib/purecloud/models/organization_create.rb +20 -1
- data/lib/purecloud/models/organization_presence.rb +20 -1
- data/lib/purecloud/models/organization_presence_entity_listing.rb +20 -1
- data/lib/purecloud/models/organization_product_entity_listing.rb +20 -1
- data/lib/purecloud/models/organization_role_entity_listing.rb +20 -1
- data/lib/purecloud/models/orphan_recording.rb +20 -1
- data/lib/purecloud/models/orphan_recording_listing.rb +20 -1
- data/lib/purecloud/models/out_of_office.rb +20 -1
- data/lib/purecloud/models/outbound_route.rb +20 -1
- data/lib/purecloud/models/outbound_route_entity_listing.rb +20 -1
- data/lib/purecloud/models/page.rb +22 -3
- data/lib/purecloud/models/paging_spec.rb +20 -1
- data/lib/purecloud/models/parameter.rb +20 -1
- data/lib/purecloud/models/parsed_certificate.rb +20 -1
- data/lib/purecloud/models/participant.rb +20 -1
- data/lib/purecloud/models/participant_attributes.rb +20 -1
- data/lib/purecloud/models/payment_method.rb +20 -1
- data/lib/purecloud/models/payment_method_listing.rb +20 -1
- data/lib/purecloud/models/payment_token_provider.rb +20 -1
- data/lib/purecloud/models/permission_collection_entity_listing.rb +20 -1
- data/lib/purecloud/models/permissions.rb +20 -1
- data/lib/purecloud/models/phone.rb +21 -2
- data/lib/purecloud/models/phone_base.rb +21 -2
- data/lib/purecloud/models/phone_base_entity_listing.rb +20 -1
- data/lib/purecloud/models/phone_capabilities.rb +20 -1
- data/lib/purecloud/models/phone_column.rb +20 -1
- data/lib/purecloud/models/phone_entity_listing.rb +20 -1
- data/lib/purecloud/models/phone_meta_base_entity_listing.rb +20 -1
- data/lib/purecloud/models/phone_number.rb +20 -1
- data/lib/purecloud/models/phone_number_column.rb +20 -1
- data/lib/purecloud/models/phone_number_status.rb +20 -1
- data/lib/purecloud/models/phone_status.rb +20 -1
- data/lib/purecloud/models/phones_reboot.rb +20 -1
- data/lib/purecloud/models/physical_interface_entity_listing.rb +20 -1
- data/lib/purecloud/models/pin_configuration.rb +20 -1
- data/lib/purecloud/models/policy.rb +20 -1
- data/lib/purecloud/models/policy_actions.rb +20 -1
- data/lib/purecloud/models/policy_conditions.rb +20 -1
- data/lib/purecloud/models/policy_entity_listing.rb +20 -1
- data/lib/purecloud/models/policy_error_message.rb +20 -1
- data/lib/purecloud/models/policy_errors.rb +20 -1
- data/lib/purecloud/models/prediction_results.rb +20 -1
- data/lib/purecloud/models/presence_query_response.rb +20 -1
- data/lib/purecloud/models/product.rb +20 -1
- data/lib/purecloud/models/prompt.rb +20 -1
- data/lib/purecloud/models/prompt_asset.rb +20 -1
- data/lib/purecloud/models/prompt_asset_entity_listing.rb +20 -1
- data/lib/purecloud/models/prompt_entity_listing.rb +20 -1
- data/lib/purecloud/models/property_index_request.rb +20 -1
- data/lib/purecloud/models/provision_info.rb +20 -1
- data/lib/purecloud/models/publication.rb +20 -1
- data/lib/purecloud/models/publish_script_request_data.rb +20 -1
- data/lib/purecloud/models/published_result.rb +20 -1
- data/lib/purecloud/models/pure_cloud.rb +20 -1
- data/lib/purecloud/models/quality_audit.rb +20 -1
- data/lib/purecloud/models/quality_audit_page.rb +20 -1
- data/lib/purecloud/models/query_facet_info.rb +20 -1
- data/lib/purecloud/models/query_request.rb +20 -1
- data/lib/purecloud/models/query_result.rb +20 -1
- data/lib/purecloud/models/query_results.rb +20 -1
- data/lib/purecloud/models/question_group.rb +20 -1
- data/lib/purecloud/models/question_group_score.rb +20 -1
- data/lib/purecloud/models/question_score.rb +20 -1
- data/lib/purecloud/models/queue.rb +20 -1
- data/lib/purecloud/models/queue_entity_listing.rb +20 -1
- data/lib/purecloud/models/queue_member.rb +20 -1
- data/lib/purecloud/models/queue_utilization_diagnostic.rb +20 -1
- data/lib/purecloud/models/queues_entity_listing.rb +20 -1
- data/lib/purecloud/models/quote.rb +20 -1
- data/lib/purecloud/models/quote_charge.rb +20 -1
- data/lib/purecloud/models/quote_listing.rb +20 -1
- data/lib/purecloud/models/rate.rb +20 -1
- data/lib/purecloud/models/reaction.rb +20 -1
- data/lib/purecloud/models/recording.rb +26 -7
- data/lib/purecloud/models/recording_email_message.rb +20 -1
- data/lib/purecloud/models/recording_settings.rb +20 -1
- data/lib/purecloud/models/relationship.rb +20 -1
- data/lib/purecloud/models/relationship_listing.rb +20 -1
- data/lib/purecloud/models/replace_request.rb +20 -1
- data/lib/purecloud/models/replace_response.rb +20 -1
- data/lib/purecloud/models/report_meta_data.rb +20 -1
- data/lib/purecloud/models/report_meta_data_entity_listing.rb +20 -1
- data/lib/purecloud/models/report_request.rb +20 -1
- data/lib/purecloud/models/report_run_entry.rb +20 -1
- data/lib/purecloud/models/report_run_entry_entity_domain_listing.rb +20 -1
- data/lib/purecloud/models/report_schedule.rb +21 -2
- data/lib/purecloud/models/report_schedule_entity_listing.rb +20 -1
- data/lib/purecloud/models/reservation.rb +20 -1
- data/lib/purecloud/models/resource_condition_node.rb +20 -1
- data/lib/purecloud/models/resource_condition_value.rb +20 -1
- data/lib/purecloud/models/resource_permission_policy.rb +20 -1
- data/lib/purecloud/models/response.rb +20 -1
- data/lib/purecloud/models/response_entity_list.rb +20 -1
- data/lib/purecloud/models/response_entity_listing.rb +20 -1
- data/lib/purecloud/models/response_filter.rb +20 -1
- data/lib/purecloud/models/response_query_request.rb +20 -1
- data/lib/purecloud/models/response_query_results.rb +20 -1
- data/lib/purecloud/models/response_set.rb +20 -1
- data/lib/purecloud/models/response_set_entity_listing.rb +20 -1
- data/lib/purecloud/models/response_text.rb +20 -1
- data/lib/purecloud/models/rest_error_detail.rb +20 -1
- data/lib/purecloud/models/retention_duration.rb +20 -1
- data/lib/purecloud/models/ring.rb +20 -1
- data/lib/purecloud/models/routing_skill.rb +20 -1
- data/lib/purecloud/models/routing_status.rb +20 -1
- data/lib/purecloud/models/rule_set.rb +20 -1
- data/lib/purecloud/models/rule_set_entity_listing.rb +20 -1
- data/lib/purecloud/models/run_now_response.rb +20 -1
- data/lib/purecloud/models/salesforce.rb +20 -1
- data/lib/purecloud/models/schedule.rb +20 -1
- data/lib/purecloud/models/schedule_entity_listing.rb +20 -1
- data/lib/purecloud/models/schedule_group.rb +20 -1
- data/lib/purecloud/models/schedule_group_entity_listing.rb +20 -1
- data/lib/purecloud/models/schema_category.rb +20 -1
- data/lib/purecloud/models/schema_category_entity_listing.rb +20 -1
- data/lib/purecloud/models/schema_reference_entity_listing.rb +20 -1
- data/lib/purecloud/models/script.rb +20 -1
- data/lib/purecloud/models/script_entity_listing.rb +20 -1
- data/lib/purecloud/models/search_aggregation.rb +20 -1
- data/lib/purecloud/models/search_criteria.rb +20 -1
- data/lib/purecloud/models/search_request.rb +20 -1
- data/lib/purecloud/models/security_profile.rb +20 -1
- data/lib/purecloud/models/security_profile_entity_listing.rb +20 -1
- data/lib/purecloud/models/segment.rb +20 -1
- data/lib/purecloud/models/sequence_schedule.rb +21 -2
- data/lib/purecloud/models/server_date.rb +20 -1
- data/lib/purecloud/models/service.rb +20 -1
- data/lib/purecloud/models/service_context.rb +20 -1
- data/lib/purecloud/models/service_entity_listing.rb +20 -1
- data/lib/purecloud/models/service_level.rb +20 -1
- data/lib/purecloud/models/service_type.rb +20 -1
- data/lib/purecloud/models/share.rb +20 -1
- data/lib/purecloud/models/share_entity_listing.rb +20 -1
- data/lib/purecloud/models/shared_entity.rb +20 -1
- data/lib/purecloud/models/shared_response.rb +20 -1
- data/lib/purecloud/models/sheet_schema.rb +20 -1
- data/lib/purecloud/models/sheet_transform.rb +20 -1
- data/lib/purecloud/models/signature_document_info.rb +20 -1
- data/lib/purecloud/models/site.rb +20 -1
- data/lib/purecloud/models/site_entity_listing.rb +20 -1
- data/lib/purecloud/models/skill_entity_listing.rb +20 -1
- data/lib/purecloud/models/skills_to_remove.rb +20 -1
- data/lib/purecloud/models/snapshot.rb +20 -1
- data/lib/purecloud/models/social_account.rb +20 -1
- data/lib/purecloud/models/social_conversation.rb +20 -1
- data/lib/purecloud/models/social_conversation_entity_listing.rb +20 -1
- data/lib/purecloud/models/social_expression.rb +20 -1
- data/lib/purecloud/models/social_media_participant.rb +20 -1
- data/lib/purecloud/models/socialize_entity_filter.rb +20 -1
- data/lib/purecloud/models/socialize_filter_request.rb +20 -1
- data/lib/purecloud/models/sort_by.rb +20 -1
- data/lib/purecloud/models/sort_field.rb +20 -1
- data/lib/purecloud/models/sort_item.rb +20 -1
- data/lib/purecloud/models/spreadsheet_transform.rb +20 -1
- data/lib/purecloud/models/spreadsheet_transform_entity_listing.rb +20 -1
- data/lib/purecloud/models/station.rb +20 -1
- data/lib/purecloud/models/station_entity_listing.rb +20 -1
- data/lib/purecloud/models/statistical_response.rb +20 -1
- data/lib/purecloud/models/statistical_summary.rb +20 -1
- data/lib/purecloud/models/sub_data_item.rb +20 -1
- data/lib/purecloud/models/subscriber_response.rb +20 -1
- data/lib/purecloud/models/support.rb +20 -1
- data/lib/purecloud/models/system_prompt.rb +20 -1
- data/lib/purecloud/models/system_prompt_asset.rb +20 -1
- data/lib/purecloud/models/system_prompt_asset_entity_listing.rb +20 -1
- data/lib/purecloud/models/system_prompt_entity_listing.rb +20 -1
- data/lib/purecloud/models/table_transform.rb +20 -1
- data/lib/purecloud/models/tag_model.rb +20 -1
- data/lib/purecloud/models/tag_query_request.rb +20 -1
- data/lib/purecloud/models/tag_value.rb +20 -1
- data/lib/purecloud/models/tag_value_entity_listing.rb +20 -1
- data/lib/purecloud/models/template_entity_listing.rb +20 -1
- data/lib/purecloud/models/term_attribute.rb +20 -1
- data/lib/purecloud/models/text_table_transform.rb +20 -1
- data/lib/purecloud/models/text_table_transform_entity_listing.rb +20 -1
- data/lib/purecloud/models/third_party_account.rb +20 -1
- data/lib/purecloud/models/third_party_subscription.rb +20 -1
- data/lib/purecloud/models/ticker.rb +20 -1
- data/lib/purecloud/models/tier.rb +20 -1
- data/lib/purecloud/models/time_allowed.rb +20 -1
- data/lib/purecloud/models/time_interval.rb +20 -1
- data/lib/purecloud/models/time_slot.rb +20 -1
- data/lib/purecloud/models/time_zone.rb +20 -1
- data/lib/purecloud/models/time_zone_entity_listing.rb +20 -1
- data/lib/purecloud/models/trace.rb +20 -1
- data/lib/purecloud/models/trace_list.rb +20 -1
- data/lib/purecloud/models/transfer_request.rb +20 -1
- data/lib/purecloud/models/transform_endpoint.rb +20 -1
- data/lib/purecloud/models/transform_lens.rb +20 -1
- data/lib/purecloud/models/trunk_base.rb +21 -2
- data/lib/purecloud/models/trunk_base_assignment.rb +20 -1
- data/lib/purecloud/models/trunk_metabase_entity_listing.rb +20 -1
- data/lib/purecloud/models/twitter_expression.rb +20 -1
- data/lib/purecloud/models/twitter_expression_buffer.rb +20 -1
- data/lib/purecloud/models/unpivot_columns.rb +20 -1
- data/lib/purecloud/models/unread_metric.rb +20 -1
- data/lib/purecloud/models/unread_status.rb +20 -1
- data/lib/purecloud/models/upload_progress.rb +20 -1
- data/lib/purecloud/models/uri_reference.rb +20 -1
- data/lib/purecloud/models/url_response.rb +20 -1
- data/lib/purecloud/models/user.rb +20 -1
- data/lib/purecloud/models/user_action_category.rb +20 -1
- data/lib/purecloud/models/user_action_category_entity_listing.rb +20 -1
- data/lib/purecloud/models/user_action_metadata.rb +20 -1
- data/lib/purecloud/models/user_action_metadata_entity_listing.rb +20 -1
- data/lib/purecloud/models/user_action_metadata_request.rb +20 -1
- data/lib/purecloud/models/user_authorization.rb +20 -1
- data/lib/purecloud/models/user_conversation_summary.rb +20 -1
- data/lib/purecloud/models/user_entity_listing.rb +20 -1
- data/lib/purecloud/models/user_image.rb +20 -1
- data/lib/purecloud/models/user_license_assignment.rb +20 -1
- data/lib/purecloud/models/user_me.rb +21 -2
- data/lib/purecloud/models/user_param.rb +20 -1
- data/lib/purecloud/models/user_presence.rb +20 -1
- data/lib/purecloud/models/user_queue.rb +20 -1
- data/lib/purecloud/models/user_queue_entity_listing.rb +20 -1
- data/lib/purecloud/models/user_recording.rb +20 -1
- data/lib/purecloud/models/user_recording_entity_listing.rb +20 -1
- data/lib/purecloud/models/user_routing_skill.rb +20 -1
- data/lib/purecloud/models/user_skill_entity_listing.rb +20 -1
- data/lib/purecloud/models/user_station.rb +20 -1
- data/lib/purecloud/models/user_stations.rb +20 -1
- data/lib/purecloud/models/users_entity_listing.rb +20 -1
- data/lib/purecloud/models/users_search_response.rb +20 -1
- data/lib/purecloud/models/utilization.rb +20 -1
- data/lib/purecloud/models/validate_address_request.rb +20 -1
- data/lib/purecloud/models/validate_address_response.rb +20 -1
- data/lib/purecloud/models/value.rb +20 -1
- data/lib/purecloud/models/vendor_connection_request.rb +20 -1
- data/lib/purecloud/models/video.rb +20 -1
- data/lib/purecloud/models/video_conversation.rb +20 -1
- data/lib/purecloud/models/video_conversation_entity_listing.rb +20 -1
- data/lib/purecloud/models/video_media_participant.rb +20 -1
- data/lib/purecloud/models/view.rb +20 -1
- data/lib/purecloud/models/voice_rate.rb +20 -1
- data/lib/purecloud/models/voice_rate_extended.rb +20 -1
- data/lib/purecloud/models/voice_rate_international.rb +20 -1
- data/lib/purecloud/models/voice_rate_international_entity_listing.rb +20 -1
- data/lib/purecloud/models/voice_rate_update.rb +20 -1
- data/lib/purecloud/models/voice_rates_csv.rb +20 -1
- data/lib/purecloud/models/voice_xml_operation.rb +20 -1
- data/lib/purecloud/models/voice_xml_operation_entity_listing.rb +20 -1
- data/lib/purecloud/models/voicemail_mailbox_info.rb +20 -1
- data/lib/purecloud/models/voicemail_media_info.rb +20 -1
- data/lib/purecloud/models/voicemail_message.rb +20 -1
- data/lib/purecloud/models/voicemail_message_entity_listing.rb +20 -1
- data/lib/purecloud/models/voicemail_organization_policy.rb +20 -1
- data/lib/purecloud/models/voicemail_user_policy.rb +20 -1
- data/lib/purecloud/models/vpn.rb +20 -1
- data/lib/purecloud/models/work_item.rb +20 -1
- data/lib/purecloud/models/work_item_actions.rb +20 -1
- data/lib/purecloud/models/work_item_cache.rb +20 -1
- data/lib/purecloud/models/work_item_command.rb +20 -1
- data/lib/purecloud/models/work_item_command_group.rb +20 -1
- data/lib/purecloud/models/work_item_definition.rb +20 -1
- data/lib/purecloud/models/work_item_details.rb +20 -1
- data/lib/purecloud/models/work_item_search_details.rb +20 -1
- data/lib/purecloud/models/work_item_search_details_search_result.rb +20 -1
- data/lib/purecloud/models/work_item_submit_request.rb +20 -1
- data/lib/purecloud/models/work_item_transfer_request.rb +20 -1
- data/lib/purecloud/models/workspace.rb +20 -1
- data/lib/purecloud/models/workspace_create.rb +20 -1
- data/lib/purecloud/models/workspace_entity_listing.rb +20 -1
- data/lib/purecloud/models/workspace_member.rb +20 -1
- data/lib/purecloud/models/workspace_member_entity_listing.rb +20 -1
- data/lib/purecloud/models/workspace_summary.rb +20 -1
- data/lib/purecloud/models/wrap_up_code_mapping.rb +20 -1
- data/lib/purecloud/models/wrapup.rb +20 -1
- data/lib/purecloud/models/wrapup_code.rb +20 -1
- data/lib/purecloud/models/wrapup_code_entity_listing.rb +20 -1
- data/lib/purecloud/models/xlsx_schema.rb +20 -1
- data/lib/purecloud/version.rb +17 -1
- data/purecloud.gemspec +3 -4
- data/rakefile +13 -23
- data/spec/test.rb +109 -8
- data/swagger_template/README.mustache +72 -0
- data/swagger_template/api_client.mustache +36 -14
- data/swagger_template/api_doc.mustache +80 -0
- data/swagger_template/base_object.mustache +4 -1
- data/swagger_template/gemspec.mustache +3 -4
- data/swagger_template/gitignore.mustache +44 -0
- data/swagger_template/model_doc.mustache +15 -0
- data/version.json +1 -1
- metadata +732 -34
- data/doc/template/default/layout/html/layout.erb +0 -4
- data/doc/template/default/method_details/html/source.erb +0 -0
- data/doc/template/default/module/html/attribute_summary.erb +0 -8
- data/doc/template/default/module/html/box_info.erb +0 -0
- data/doc/template/default/module/html/children.erb +0 -0
- data/lib/purecloud/models/line_properties.rb +0 -136
- data/newVersion.md +0 -1
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---
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title: ContractJob
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---
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## PureCloud::ContractJob
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **id** | **String** | The globally unique identifier for the object. | [optional] |
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| **name** | **String** | | [optional] |
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| **contract** | [**Contract**](Contract.html) | | [optional] |
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| **status** | **String** | The current status of the job. | [optional] |
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| **self_uri** | **String** | The URI for this object | [optional] |
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{: class="table table-striped"}
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---
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title: Control
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---
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## PureCloud::Control
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **id** | **String** | | [optional] |
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| **label** | **String** | | [optional] |
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| **options** | [**Array<ControlOptions>**](ControlOptions.html) | | [optional] |
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| **required** | **BOOLEAN** | | [optional] [default to false]|
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| **read_only** | **BOOLEAN** | | [optional] [default to false]|
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| **variable_binding_id** | **String** | | [optional] |
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| **type** | **String** | | [optional] |
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---
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title: ControlOptions
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---
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## PureCloud::ControlOptions
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **value** | **String** | | [optional] |
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| **label** | **String** | | [optional] |
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{: class="table table-striped"}
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---
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title: Conversation
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---
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## PureCloud::Conversation
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **id** | **String** | The globally unique identifier for the object. | [optional] |
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| **name** | **String** | | [optional] |
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| **start_time** | **DateTime** | The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | |
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| **end_time** | **DateTime** | The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
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| **address** | **String** | The address of the conversation as seen from an external participant. For phone calls this will be the DNIS for inbound calls and the ANI for outbound calls. For other media types this will be the address of the destination participant for inbound and the address of the initiating participant for outbound. | [optional] |
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| **participants** | [**Array<Participant>**](Participant.html) | The list of all participants in the conversation. | |
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| **conversation_ids** | **Array<String>** | A list of conversations to merge into this conversation to create a conference. This field is null except when being used to create a conference. | [optional] |
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| **max_participants** | **Integer** | If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference. | [optional] |
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| **recording_state** | **String** | On update, 'paused' initiates a secure pause, 'active' resumes any paused recordings; otherwise indicates state of conversation recording. | [optional] |
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| **self_uri** | **String** | The URI for this object | [optional] |
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---
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title: ConversationChat
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---
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## PureCloud::ConversationChat
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **state** | **String** | | [optional] |
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| **id** | **String** | | [optional] |
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| **room_id** | **String** | | [optional] |
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| **recording_id** | **String** | | [optional] |
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| **segments** | [**Array<Segment>**](Segment.html) | | [optional] |
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| **held** | **BOOLEAN** | | [optional] [default to false]|
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| **direction** | **String** | | [optional] |
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| **disconnect_type** | **String** | | [optional] |
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| **start_hold_time** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
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| **connected_time** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
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| **disconnected_time** | **DateTime** | Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | [optional] |
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---
|
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title: ConversationEntityListing
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---
|
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4
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## PureCloud::ConversationEntityListing
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **page_size** | **Integer** | | [optional] |
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| **page_number** | **Integer** | | [optional] |
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| **total** | **Integer** | | [optional] |
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| **entities** | [**Array<Conversation>**](Conversation.html) | | [optional] |
|
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14
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| **self_uri** | **String** | | [optional] |
|
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15
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| **first_uri** | **String** | | [optional] |
|
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16
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| **previous_uri** | **String** | | [optional] |
|
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| **next_uri** | **String** | | [optional] |
|
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18
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| **last_uri** | **String** | | [optional] |
|
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| **page_count** | **Integer** | | [optional] |
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{: class="table table-striped"}
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---
|
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2
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title: ConversationQuery
|
|
3
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---
|
|
4
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## PureCloud::ConversationQuery
|
|
5
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+
|
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6
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## Properties
|
|
7
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|
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|Name | Type | Description | Notes|
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9
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|------------ | ------------- | ------------- | -------------|
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| **interval** | **String** | Specifies the date and time range of data being queried. Conversations MUST have started within this time range to potentially be included within the result set. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | [optional] |
|
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| **conversation_filters** | [**Array<AnalyticsQueryFilter>**](AnalyticsQueryFilter.html) | Filters that target conversation-level data | [optional] |
|
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| **evaluation_filters** | [**Array<AnalyticsQueryFilter>**](AnalyticsQueryFilter.html) | Filters that target quality management evaluation-level data | [optional] |
|
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| **segment_filters** | [**Array<AnalyticsQueryFilter>**](AnalyticsQueryFilter.html) | Filters that target individual segments within a conversation | [optional] |
|
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14
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| **aggregations** | [**Array<AnalyticsQueryAggregation>**](AnalyticsQueryAggregation.html) | Include faceted search and aggregate roll-ups describing your search results. This does not function as a filter, but rather, summary data about the data matching your filters | [optional] |
|
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15
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| **paging** | [**PagingSpec**](PagingSpec.html) | Page size and number to control iterating through large result sets. Default page size is 25 | [optional] |
|
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16
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| **order** | **String** | Sort the result set in ascending/descending order. Default is ascending | [optional] |
|
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17
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| **order_by** | **String** | Specify which data element within the result set to use for sorting. The options to use as a basis for sorting the results: conversationStart, segmentStart, and segmentEnd. If not specified, the default is conversationStart | [optional] |
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---
|
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2
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title: ConversationsApi
|
|
3
|
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---
|
|
4
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|
|
5
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## PureCloud::ConversationsApi
|
|
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|
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7
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All URIs are relative to *https://api.mypurecloud.com*
|
|
8
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|
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Method | HTTP request | Description
|
|
10
|
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------------- | ------------- | -------------
|
|
11
|
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|[**delete_calls_call_id_participants_participant_id_consult**](ConversationsApi.html#delete_calls_call_id_participants_participant_id_consult) | **DELETE** /api/v2/conversations/calls/{callId}/participants/{participantId}/consult | Cancel the transfer|
|
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12
|
+
|[**delete_emails_email_id_messages_draft_attachments_attachment_id**](ConversationsApi.html#delete_emails_email_id_messages_draft_attachments_attachment_id) | **DELETE** /api/v2/conversations/emails/{emailId}/messages/draft/attachments/{attachmentId} | Delete attachment from draft|
|
|
13
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|[**get_callbacks**](ConversationsApi.html#get_callbacks) | **GET** /api/v2/conversations/callbacks | Get callback conversations|
|
|
14
|
+
|[**get_callbacks_callback_id**](ConversationsApi.html#get_callbacks_callback_id) | **GET** /api/v2/conversations/callbacks/{callbackId} | Get callback conversation|
|
|
15
|
+
|[**get_callbacks_callback_id_participants_participant_id_wrapup**](ConversationsApi.html#get_callbacks_callback_id_participants_participant_id_wrapup) | **GET** /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapup | Get the wrap-up for this conversation participant. |
|
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16
|
+
|[**get_callbacks_callback_id_participants_participant_id_wrapupcodes**](ConversationsApi.html#get_callbacks_callback_id_participants_participant_id_wrapupcodes) | **GET** /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/wrapupcodes | Get list of wrapup codes for this conversation participant|
|
|
17
|
+
|[**get_calls**](ConversationsApi.html#get_calls) | **GET** /api/v2/conversations/calls | Get recent conversations|
|
|
18
|
+
|[**get_calls_call_id**](ConversationsApi.html#get_calls_call_id) | **GET** /api/v2/conversations/calls/{callId} | Get call conversation|
|
|
19
|
+
|[**get_calls_call_id_participants_participant_id_wrapup**](ConversationsApi.html#get_calls_call_id_participants_participant_id_wrapup) | **GET** /api/v2/conversations/calls/{callId}/participants/{participantId}/wrapup | Get the wrap-up for this conversation participant. |
|
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20
|
+
|[**get_calls_call_id_participants_participant_id_wrapupcodes**](ConversationsApi.html#get_calls_call_id_participants_participant_id_wrapupcodes) | **GET** /api/v2/conversations/calls/{callId}/participants/{participantId}/wrapupcodes | Get list of wrapup codes for this conversation participant|
|
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21
|
+
|[**get_calls_maximumconferenceparties**](ConversationsApi.html#get_calls_maximumconferenceparties) | **GET** /api/v2/conversations/calls/maximumconferenceparties | Get the maximum number of participants that this user can have on a conference|
|
|
22
|
+
|[**get_chats**](ConversationsApi.html#get_chats) | **GET** /api/v2/conversations/chats | Get recent chat conversations|
|
|
23
|
+
|[**get_chats_chat_id**](ConversationsApi.html#get_chats_chat_id) | **GET** /api/v2/conversations/chats/{chatId} | Get chat conversation|
|
|
24
|
+
|[**get_chats_chat_id_participants_participant_id_wrapup**](ConversationsApi.html#get_chats_chat_id_participants_participant_id_wrapup) | **GET** /api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapup | Get the wrap-up for this conversation participant. |
|
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25
|
+
|[**get_chats_chat_id_participants_participant_id_wrapupcodes**](ConversationsApi.html#get_chats_chat_id_participants_participant_id_wrapupcodes) | **GET** /api/v2/conversations/chats/{chatId}/participants/{participantId}/wrapupcodes | Get list of wrapup codes for this conversation participant|
|
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26
|
+
|[**get_conversation_id**](ConversationsApi.html#get_conversation_id) | **GET** /api/v2/conversations/{conversationId} | Get conversation|
|
|
27
|
+
|[**get_conversation_id_participants_participant_id_wrapup**](ConversationsApi.html#get_conversation_id_participants_participant_id_wrapup) | **GET** /api/v2/conversations/{conversationId}/participants/{participantId}/wrapup | Get the wrap-up for this conversation participant. |
|
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28
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+
|[**get_conversation_id_participants_participant_id_wrapupcodes**](ConversationsApi.html#get_conversation_id_participants_participant_id_wrapupcodes) | **GET** /api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes | Get list of wrapup codes for this conversation participant|
|
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29
|
+
|[**get_conversations**](ConversationsApi.html#get_conversations) | **GET** /api/v2/conversations | Get conversations|
|
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30
|
+
|[**get_conversations_conversation_id_details**](ConversationsApi.html#get_conversations_conversation_id_details) | **GET** /api/v2/analytics/conversations/{conversationId}/details | Get a conversation by id|
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31
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|[**get_emails**](ConversationsApi.html#get_emails) | **GET** /api/v2/conversations/emails | Get recent email conversations|
|
|
32
|
+
|[**get_emails_email_id**](ConversationsApi.html#get_emails_email_id) | **GET** /api/v2/conversations/emails/{emailId} | Get email conversation|
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33
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+
|[**get_emails_email_id_messages**](ConversationsApi.html#get_emails_email_id_messages) | **GET** /api/v2/conversations/emails/{emailId}/messages | Get conversation messages|
|
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34
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|[**get_emails_email_id_messages_draft**](ConversationsApi.html#get_emails_email_id_messages_draft) | **GET** /api/v2/conversations/emails/{emailId}/messages/draft | Get conversation draft reply|
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35
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+
|[**get_emails_email_id_messages_message_id**](ConversationsApi.html#get_emails_email_id_messages_message_id) | **GET** /api/v2/conversations/emails/{emailId}/messages/{messageId} | Get conversation message|
|
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36
|
+
|[**get_emails_email_id_participants_participant_id_wrapup**](ConversationsApi.html#get_emails_email_id_participants_participant_id_wrapup) | **GET** /api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapup | Get the wrap-up for this conversation participant. |
|
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37
|
+
|[**get_emails_email_id_participants_participant_id_wrapupcodes**](ConversationsApi.html#get_emails_email_id_participants_participant_id_wrapupcodes) | **GET** /api/v2/conversations/emails/{emailId}/participants/{participantId}/wrapupcodes | Get list of wrapup codes for this conversation participant|
|
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38
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+
|[**patch_callbacks_callback_id_participants_participant_id**](ConversationsApi.html#patch_callbacks_callback_id_participants_participant_id) | **PATCH** /api/v2/conversations/callbacks/{callbackId}/participants/{participantId} | Update conversation participant|
|
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39
|
+
|[**patch_callbacks_callback_id_participants_participant_id_attributes**](ConversationsApi.html#patch_callbacks_callback_id_participants_participant_id_attributes) | **PATCH** /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/attributes | Update the attributes on a conversation participant.|
|
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40
|
+
|[**patch_calls_call_id**](ConversationsApi.html#patch_calls_call_id) | **PATCH** /api/v2/conversations/calls/{callId} | Update conversation|
|
|
41
|
+
|[**patch_calls_call_id_participants_participant_id**](ConversationsApi.html#patch_calls_call_id_participants_participant_id) | **PATCH** /api/v2/conversations/calls/{callId}/participants/{participantId} | Update conversation participant|
|
|
42
|
+
|[**patch_calls_call_id_participants_participant_id_attributes**](ConversationsApi.html#patch_calls_call_id_participants_participant_id_attributes) | **PATCH** /api/v2/conversations/calls/{callId}/participants/{participantId}/attributes | Update the attributes on a conversation participant.|
|
|
43
|
+
|[**patch_calls_call_id_participants_participant_id_consult**](ConversationsApi.html#patch_calls_call_id_participants_participant_id_consult) | **PATCH** /api/v2/conversations/calls/{callId}/participants/{participantId}/consult | Change who can speak|
|
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44
|
+
|[**patch_chats_chat_id_participants_participant_id**](ConversationsApi.html#patch_chats_chat_id_participants_participant_id) | **PATCH** /api/v2/conversations/chats/{chatId}/participants/{participantId} | Update conversation participant|
|
|
45
|
+
|[**patch_chats_chat_id_participants_participant_id_attributes**](ConversationsApi.html#patch_chats_chat_id_participants_participant_id_attributes) | **PATCH** /api/v2/conversations/chats/{chatId}/participants/{participantId}/attributes | Update the attributes on a conversation participant.|
|
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46
|
+
|[**patch_conversation_id_participants_participant_id**](ConversationsApi.html#patch_conversation_id_participants_participant_id) | **PATCH** /api/v2/conversations/{conversationId}/participants/{participantId} | Update a participant.|
|
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47
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+
|[**patch_conversation_id_participants_participant_id_attributes**](ConversationsApi.html#patch_conversation_id_participants_participant_id_attributes) | **PATCH** /api/v2/conversations/{conversationId}/participants/{participantId}/attributes | Update the attributes on a conversation participant.|
|
|
48
|
+
|[**patch_emails_email_id_participants_participant_id**](ConversationsApi.html#patch_emails_email_id_participants_participant_id) | **PATCH** /api/v2/conversations/emails/{emailId}/participants/{participantId} | Update conversation participant|
|
|
49
|
+
|[**patch_emails_email_id_participants_participant_id_attributes**](ConversationsApi.html#patch_emails_email_id_participants_participant_id_attributes) | **PATCH** /api/v2/conversations/emails/{emailId}/participants/{participantId}/attributes | Update the attributes on a conversation participant.|
|
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50
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+
|[**post_callbacks_callback_id_participants_participant_id_replace**](ConversationsApi.html#post_callbacks_callback_id_participants_participant_id_replace) | **POST** /api/v2/conversations/callbacks/{callbackId}/participants/{participantId}/replace | Replace this participant with the specified user and/or address|
|
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51
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+
|[**post_calls**](ConversationsApi.html#post_calls) | **POST** /api/v2/conversations/calls | Create a call conversation|
|
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52
|
+
|[**post_calls_call_id**](ConversationsApi.html#post_calls_call_id) | **POST** /api/v2/conversations/calls/{callId} | Add a new call to a conversation|
|
|
53
|
+
|[**post_calls_call_id_participants**](ConversationsApi.html#post_calls_call_id_participants) | **POST** /api/v2/conversations/calls/{callId}/participants | Add participants to a conversation|
|
|
54
|
+
|[**post_calls_call_id_participants_participant_id_consult**](ConversationsApi.html#post_calls_call_id_participants_participant_id_consult) | **POST** /api/v2/conversations/calls/{callId}/participants/{participantId}/consult | Initiate and update consult transfer|
|
|
55
|
+
|[**post_calls_call_id_participants_participant_id_monitor**](ConversationsApi.html#post_calls_call_id_participants_participant_id_monitor) | **POST** /api/v2/conversations/calls/{callId}/participants/{participantId}/monitor | Listen in on the conversation from the point of view of a given participant.|
|
|
56
|
+
|[**post_calls_call_id_participants_participant_id_replace**](ConversationsApi.html#post_calls_call_id_participants_participant_id_replace) | **POST** /api/v2/conversations/calls/{callId}/participants/{participantId}/replace | Replace this participant with the specified user and/or address|
|
|
57
|
+
|[**post_chats_chat_id_participants_participant_id_replace**](ConversationsApi.html#post_chats_chat_id_participants_participant_id_replace) | **POST** /api/v2/conversations/chats/{chatId}/participants/{participantId}/replace | Replace this participant with the specified user and/or address|
|
|
58
|
+
|[**post_conversation_id_participants_participant_id_callbacks**](ConversationsApi.html#post_conversation_id_participants_participant_id_callbacks) | **POST** /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks | Create a new callback for the specified participant on the conversation.|
|
|
59
|
+
|[**post_conversation_id_participants_participant_id_replace**](ConversationsApi.html#post_conversation_id_participants_participant_id_replace) | **POST** /api/v2/conversations/{conversationId}/participants/{participantId}/replace | Replace this participant with the specified user and/or address|
|
|
60
|
+
|[**post_conversations_aggregates_query**](ConversationsApi.html#post_conversations_aggregates_query) | **POST** /api/v2/analytics/conversations/aggregates/query | Query for conversation aggregates|
|
|
61
|
+
|[**post_conversations_conversation_id_details_properties**](ConversationsApi.html#post_conversations_conversation_id_details_properties) | **POST** /api/v2/analytics/conversations/{conversationId}/details/properties | Index conversation properties|
|
|
62
|
+
|[**post_conversations_details_query**](ConversationsApi.html#post_conversations_details_query) | **POST** /api/v2/analytics/conversations/details/query | Query for conversation details|
|
|
63
|
+
|[**post_emails_email_id_messages**](ConversationsApi.html#post_emails_email_id_messages) | **POST** /api/v2/conversations/emails/{emailId}/messages | Send an email reply|
|
|
64
|
+
|[**post_emails_email_id_participants_participant_id_replace**](ConversationsApi.html#post_emails_email_id_participants_participant_id_replace) | **POST** /api/v2/conversations/emails/{emailId}/participants/{participantId}/replace | Replace this participant with the specified user and/or address|
|
|
65
|
+
|[**post_faxes**](ConversationsApi.html#post_faxes) | **POST** /api/v2/conversations/faxes | Create Fax Conversation|
|
|
66
|
+
|[**put_emails_email_id_messages_draft**](ConversationsApi.html#put_emails_email_id_messages_draft) | **PUT** /api/v2/conversations/emails/{emailId}/messages/draft | Update conversation draft reply|
|
|
67
|
+
{: class="table table-striped"}
|
|
68
|
+
|
|
69
|
+
<a name="delete_calls_call_id_participants_participant_id_consult"></a>
|
|
70
|
+
|
|
71
|
+
## -String** delete_calls_call_id_participants_participant_id_consult(call_id, participant_id)
|
|
72
|
+
|
|
73
|
+
Cancel the transfer
|
|
74
|
+
|
|
75
|
+
|
|
76
|
+
|
|
77
|
+
### Example
|
|
78
|
+
~~~ruby
|
|
79
|
+
# load the gem
|
|
80
|
+
require 'purecloud'
|
|
81
|
+
# setup authorization
|
|
82
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
83
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
84
|
+
environment = "mypurecloud.com"
|
|
85
|
+
|
|
86
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
87
|
+
|
|
88
|
+
PureCloud.configure do |config|
|
|
89
|
+
config.access_token = @authToken
|
|
90
|
+
end
|
|
91
|
+
|
|
92
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
93
|
+
|
|
94
|
+
call_id = "call_id_example" # String |
|
|
95
|
+
|
|
96
|
+
participant_id = "participant_id_example" # String |
|
|
97
|
+
|
|
98
|
+
|
|
99
|
+
begin
|
|
100
|
+
#Cancel the transfer
|
|
101
|
+
result = api_instance.delete_calls_call_id_participants_participant_id_consult(call_id, participant_id)
|
|
102
|
+
p result
|
|
103
|
+
rescue PureCloud::ApiError => e
|
|
104
|
+
puts "Exception when calling ConversationsApi->delete_calls_call_id_participants_participant_id_consult: #{e}"
|
|
105
|
+
end
|
|
106
|
+
~~~
|
|
107
|
+
|
|
108
|
+
### Parameters
|
|
109
|
+
|
|
110
|
+
Name | Type | Description | Notes
|
|
111
|
+
------------- | ------------- | ------------- | -------------
|
|
112
|
+
**call_id** | **String**| |
|
|
113
|
+
**participant_id** | **String**| |
|
|
114
|
+
{: class="table table-striped"}
|
|
115
|
+
|
|
116
|
+
|
|
117
|
+
### Return type
|
|
118
|
+
|
|
119
|
+
**String**
|
|
120
|
+
|
|
121
|
+
### HTTP request headers
|
|
122
|
+
|
|
123
|
+
- **Content-Type**: application/json
|
|
124
|
+
- **Accept**: application/json
|
|
125
|
+
|
|
126
|
+
|
|
127
|
+
|
|
128
|
+
<a name="delete_emails_email_id_messages_draft_attachments_attachment_id"></a>
|
|
129
|
+
|
|
130
|
+
## -String** delete_emails_email_id_messages_draft_attachments_attachment_id(email_id, attachment_id)
|
|
131
|
+
|
|
132
|
+
Delete attachment from draft
|
|
133
|
+
|
|
134
|
+
|
|
135
|
+
|
|
136
|
+
### Example
|
|
137
|
+
~~~ruby
|
|
138
|
+
# load the gem
|
|
139
|
+
require 'purecloud'
|
|
140
|
+
# setup authorization
|
|
141
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
142
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
143
|
+
environment = "mypurecloud.com"
|
|
144
|
+
|
|
145
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
146
|
+
|
|
147
|
+
PureCloud.configure do |config|
|
|
148
|
+
config.access_token = @authToken
|
|
149
|
+
end
|
|
150
|
+
|
|
151
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
152
|
+
|
|
153
|
+
email_id = "email_id_example" # String |
|
|
154
|
+
|
|
155
|
+
attachment_id = "attachment_id_example" # String |
|
|
156
|
+
|
|
157
|
+
|
|
158
|
+
begin
|
|
159
|
+
#Delete attachment from draft
|
|
160
|
+
result = api_instance.delete_emails_email_id_messages_draft_attachments_attachment_id(email_id, attachment_id)
|
|
161
|
+
p result
|
|
162
|
+
rescue PureCloud::ApiError => e
|
|
163
|
+
puts "Exception when calling ConversationsApi->delete_emails_email_id_messages_draft_attachments_attachment_id: #{e}"
|
|
164
|
+
end
|
|
165
|
+
~~~
|
|
166
|
+
|
|
167
|
+
### Parameters
|
|
168
|
+
|
|
169
|
+
Name | Type | Description | Notes
|
|
170
|
+
------------- | ------------- | ------------- | -------------
|
|
171
|
+
**email_id** | **String**| |
|
|
172
|
+
**attachment_id** | **String**| |
|
|
173
|
+
{: class="table table-striped"}
|
|
174
|
+
|
|
175
|
+
|
|
176
|
+
### Return type
|
|
177
|
+
|
|
178
|
+
**String**
|
|
179
|
+
|
|
180
|
+
### HTTP request headers
|
|
181
|
+
|
|
182
|
+
- **Content-Type**: application/json
|
|
183
|
+
- **Accept**: application/json
|
|
184
|
+
|
|
185
|
+
|
|
186
|
+
|
|
187
|
+
<a name="get_callbacks"></a>
|
|
188
|
+
|
|
189
|
+
## -[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html) get_callbacks
|
|
190
|
+
|
|
191
|
+
Get callback conversations
|
|
192
|
+
|
|
193
|
+
|
|
194
|
+
|
|
195
|
+
### Example
|
|
196
|
+
~~~ruby
|
|
197
|
+
# load the gem
|
|
198
|
+
require 'purecloud'
|
|
199
|
+
# setup authorization
|
|
200
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
201
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
202
|
+
environment = "mypurecloud.com"
|
|
203
|
+
|
|
204
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
205
|
+
|
|
206
|
+
PureCloud.configure do |config|
|
|
207
|
+
config.access_token = @authToken
|
|
208
|
+
end
|
|
209
|
+
|
|
210
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
211
|
+
|
|
212
|
+
begin
|
|
213
|
+
#Get callback conversations
|
|
214
|
+
result = api_instance.get_callbacks
|
|
215
|
+
p result
|
|
216
|
+
rescue PureCloud::ApiError => e
|
|
217
|
+
puts "Exception when calling ConversationsApi->get_callbacks: #{e}"
|
|
218
|
+
end
|
|
219
|
+
~~~
|
|
220
|
+
|
|
221
|
+
### Parameters
|
|
222
|
+
This endpoint does not need any parameter.
|
|
223
|
+
{: class="table table-striped"}
|
|
224
|
+
|
|
225
|
+
|
|
226
|
+
### Return type
|
|
227
|
+
|
|
228
|
+
[**CallbackConversationEntityListing**](CallbackConversationEntityListing.html)
|
|
229
|
+
|
|
230
|
+
### HTTP request headers
|
|
231
|
+
|
|
232
|
+
- **Content-Type**: application/json
|
|
233
|
+
- **Accept**: application/json
|
|
234
|
+
|
|
235
|
+
|
|
236
|
+
|
|
237
|
+
<a name="get_callbacks_callback_id"></a>
|
|
238
|
+
|
|
239
|
+
## -[**CallbackConversation**](CallbackConversation.html) get_callbacks_callback_id(callback_id)
|
|
240
|
+
|
|
241
|
+
Get callback conversation
|
|
242
|
+
|
|
243
|
+
|
|
244
|
+
|
|
245
|
+
### Example
|
|
246
|
+
~~~ruby
|
|
247
|
+
# load the gem
|
|
248
|
+
require 'purecloud'
|
|
249
|
+
# setup authorization
|
|
250
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
251
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
252
|
+
environment = "mypurecloud.com"
|
|
253
|
+
|
|
254
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
255
|
+
|
|
256
|
+
PureCloud.configure do |config|
|
|
257
|
+
config.access_token = @authToken
|
|
258
|
+
end
|
|
259
|
+
|
|
260
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
261
|
+
|
|
262
|
+
callback_id = "callback_id_example" # String |
|
|
263
|
+
|
|
264
|
+
|
|
265
|
+
begin
|
|
266
|
+
#Get callback conversation
|
|
267
|
+
result = api_instance.get_callbacks_callback_id(callback_id)
|
|
268
|
+
p result
|
|
269
|
+
rescue PureCloud::ApiError => e
|
|
270
|
+
puts "Exception when calling ConversationsApi->get_callbacks_callback_id: #{e}"
|
|
271
|
+
end
|
|
272
|
+
~~~
|
|
273
|
+
|
|
274
|
+
### Parameters
|
|
275
|
+
|
|
276
|
+
Name | Type | Description | Notes
|
|
277
|
+
------------- | ------------- | ------------- | -------------
|
|
278
|
+
**callback_id** | **String**| |
|
|
279
|
+
{: class="table table-striped"}
|
|
280
|
+
|
|
281
|
+
|
|
282
|
+
### Return type
|
|
283
|
+
|
|
284
|
+
[**CallbackConversation**](CallbackConversation.html)
|
|
285
|
+
|
|
286
|
+
### HTTP request headers
|
|
287
|
+
|
|
288
|
+
- **Content-Type**: application/json
|
|
289
|
+
- **Accept**: application/json
|
|
290
|
+
|
|
291
|
+
|
|
292
|
+
|
|
293
|
+
<a name="get_callbacks_callback_id_participants_participant_id_wrapup"></a>
|
|
294
|
+
|
|
295
|
+
## -[**WrapupCode**](WrapupCode.html) get_callbacks_callback_id_participants_participant_id_wrapup(callback_id, participant_id, opts)
|
|
296
|
+
|
|
297
|
+
Get the wrap-up for this conversation participant.
|
|
298
|
+
|
|
299
|
+
|
|
300
|
+
|
|
301
|
+
### Example
|
|
302
|
+
~~~ruby
|
|
303
|
+
# load the gem
|
|
304
|
+
require 'purecloud'
|
|
305
|
+
# setup authorization
|
|
306
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
307
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
308
|
+
environment = "mypurecloud.com"
|
|
309
|
+
|
|
310
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
311
|
+
|
|
312
|
+
PureCloud.configure do |config|
|
|
313
|
+
config.access_token = @authToken
|
|
314
|
+
end
|
|
315
|
+
|
|
316
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
317
|
+
|
|
318
|
+
callback_id = "callback_id_example" # String |
|
|
319
|
+
|
|
320
|
+
participant_id = "participant_id_example" # String |
|
|
321
|
+
|
|
322
|
+
opts = {
|
|
323
|
+
provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
|
|
324
|
+
}
|
|
325
|
+
|
|
326
|
+
begin
|
|
327
|
+
#Get the wrap-up for this conversation participant.
|
|
328
|
+
result = api_instance.get_callbacks_callback_id_participants_participant_id_wrapup(callback_id, participant_id, opts)
|
|
329
|
+
p result
|
|
330
|
+
rescue PureCloud::ApiError => e
|
|
331
|
+
puts "Exception when calling ConversationsApi->get_callbacks_callback_id_participants_participant_id_wrapup: #{e}"
|
|
332
|
+
end
|
|
333
|
+
~~~
|
|
334
|
+
|
|
335
|
+
### Parameters
|
|
336
|
+
|
|
337
|
+
Name | Type | Description | Notes
|
|
338
|
+
------------- | ------------- | ------------- | -------------
|
|
339
|
+
**callback_id** | **String**| |
|
|
340
|
+
**participant_id** | **String**| |
|
|
341
|
+
**provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
|
|
342
|
+
{: class="table table-striped"}
|
|
343
|
+
|
|
344
|
+
|
|
345
|
+
### Return type
|
|
346
|
+
|
|
347
|
+
[**WrapupCode**](WrapupCode.html)
|
|
348
|
+
|
|
349
|
+
### HTTP request headers
|
|
350
|
+
|
|
351
|
+
- **Content-Type**: application/json
|
|
352
|
+
- **Accept**: application/json
|
|
353
|
+
|
|
354
|
+
|
|
355
|
+
|
|
356
|
+
<a name="get_callbacks_callback_id_participants_participant_id_wrapupcodes"></a>
|
|
357
|
+
|
|
358
|
+
## -[**WrapupCode**](WrapupCode.html) get_callbacks_callback_id_participants_participant_id_wrapupcodes(callback_id, participant_id)
|
|
359
|
+
|
|
360
|
+
Get list of wrapup codes for this conversation participant
|
|
361
|
+
|
|
362
|
+
|
|
363
|
+
|
|
364
|
+
### Example
|
|
365
|
+
~~~ruby
|
|
366
|
+
# load the gem
|
|
367
|
+
require 'purecloud'
|
|
368
|
+
# setup authorization
|
|
369
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
370
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
371
|
+
environment = "mypurecloud.com"
|
|
372
|
+
|
|
373
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
374
|
+
|
|
375
|
+
PureCloud.configure do |config|
|
|
376
|
+
config.access_token = @authToken
|
|
377
|
+
end
|
|
378
|
+
|
|
379
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
380
|
+
|
|
381
|
+
callback_id = "callback_id_example" # String |
|
|
382
|
+
|
|
383
|
+
participant_id = "participant_id_example" # String |
|
|
384
|
+
|
|
385
|
+
|
|
386
|
+
begin
|
|
387
|
+
#Get list of wrapup codes for this conversation participant
|
|
388
|
+
result = api_instance.get_callbacks_callback_id_participants_participant_id_wrapupcodes(callback_id, participant_id)
|
|
389
|
+
p result
|
|
390
|
+
rescue PureCloud::ApiError => e
|
|
391
|
+
puts "Exception when calling ConversationsApi->get_callbacks_callback_id_participants_participant_id_wrapupcodes: #{e}"
|
|
392
|
+
end
|
|
393
|
+
~~~
|
|
394
|
+
|
|
395
|
+
### Parameters
|
|
396
|
+
|
|
397
|
+
Name | Type | Description | Notes
|
|
398
|
+
------------- | ------------- | ------------- | -------------
|
|
399
|
+
**callback_id** | **String**| |
|
|
400
|
+
**participant_id** | **String**| |
|
|
401
|
+
{: class="table table-striped"}
|
|
402
|
+
|
|
403
|
+
|
|
404
|
+
### Return type
|
|
405
|
+
|
|
406
|
+
[**WrapupCode**](WrapupCode.html)
|
|
407
|
+
|
|
408
|
+
### HTTP request headers
|
|
409
|
+
|
|
410
|
+
- **Content-Type**: application/json
|
|
411
|
+
- **Accept**: application/json
|
|
412
|
+
|
|
413
|
+
|
|
414
|
+
|
|
415
|
+
<a name="get_calls"></a>
|
|
416
|
+
|
|
417
|
+
## -[**CallConversationEntityListing**](CallConversationEntityListing.html) get_calls
|
|
418
|
+
|
|
419
|
+
Get recent conversations
|
|
420
|
+
|
|
421
|
+
|
|
422
|
+
|
|
423
|
+
### Example
|
|
424
|
+
~~~ruby
|
|
425
|
+
# load the gem
|
|
426
|
+
require 'purecloud'
|
|
427
|
+
# setup authorization
|
|
428
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
429
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
430
|
+
environment = "mypurecloud.com"
|
|
431
|
+
|
|
432
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
433
|
+
|
|
434
|
+
PureCloud.configure do |config|
|
|
435
|
+
config.access_token = @authToken
|
|
436
|
+
end
|
|
437
|
+
|
|
438
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
439
|
+
|
|
440
|
+
begin
|
|
441
|
+
#Get recent conversations
|
|
442
|
+
result = api_instance.get_calls
|
|
443
|
+
p result
|
|
444
|
+
rescue PureCloud::ApiError => e
|
|
445
|
+
puts "Exception when calling ConversationsApi->get_calls: #{e}"
|
|
446
|
+
end
|
|
447
|
+
~~~
|
|
448
|
+
|
|
449
|
+
### Parameters
|
|
450
|
+
This endpoint does not need any parameter.
|
|
451
|
+
{: class="table table-striped"}
|
|
452
|
+
|
|
453
|
+
|
|
454
|
+
### Return type
|
|
455
|
+
|
|
456
|
+
[**CallConversationEntityListing**](CallConversationEntityListing.html)
|
|
457
|
+
|
|
458
|
+
### HTTP request headers
|
|
459
|
+
|
|
460
|
+
- **Content-Type**: application/json
|
|
461
|
+
- **Accept**: application/json
|
|
462
|
+
|
|
463
|
+
|
|
464
|
+
|
|
465
|
+
<a name="get_calls_call_id"></a>
|
|
466
|
+
|
|
467
|
+
## -[**CallConversation**](CallConversation.html) get_calls_call_id(call_id)
|
|
468
|
+
|
|
469
|
+
Get call conversation
|
|
470
|
+
|
|
471
|
+
|
|
472
|
+
|
|
473
|
+
### Example
|
|
474
|
+
~~~ruby
|
|
475
|
+
# load the gem
|
|
476
|
+
require 'purecloud'
|
|
477
|
+
# setup authorization
|
|
478
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
479
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
480
|
+
environment = "mypurecloud.com"
|
|
481
|
+
|
|
482
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
483
|
+
|
|
484
|
+
PureCloud.configure do |config|
|
|
485
|
+
config.access_token = @authToken
|
|
486
|
+
end
|
|
487
|
+
|
|
488
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
489
|
+
|
|
490
|
+
call_id = "call_id_example" # String |
|
|
491
|
+
|
|
492
|
+
|
|
493
|
+
begin
|
|
494
|
+
#Get call conversation
|
|
495
|
+
result = api_instance.get_calls_call_id(call_id)
|
|
496
|
+
p result
|
|
497
|
+
rescue PureCloud::ApiError => e
|
|
498
|
+
puts "Exception when calling ConversationsApi->get_calls_call_id: #{e}"
|
|
499
|
+
end
|
|
500
|
+
~~~
|
|
501
|
+
|
|
502
|
+
### Parameters
|
|
503
|
+
|
|
504
|
+
Name | Type | Description | Notes
|
|
505
|
+
------------- | ------------- | ------------- | -------------
|
|
506
|
+
**call_id** | **String**| |
|
|
507
|
+
{: class="table table-striped"}
|
|
508
|
+
|
|
509
|
+
|
|
510
|
+
### Return type
|
|
511
|
+
|
|
512
|
+
[**CallConversation**](CallConversation.html)
|
|
513
|
+
|
|
514
|
+
### HTTP request headers
|
|
515
|
+
|
|
516
|
+
- **Content-Type**: application/json
|
|
517
|
+
- **Accept**: application/json
|
|
518
|
+
|
|
519
|
+
|
|
520
|
+
|
|
521
|
+
<a name="get_calls_call_id_participants_participant_id_wrapup"></a>
|
|
522
|
+
|
|
523
|
+
## -[**WrapupCode**](WrapupCode.html) get_calls_call_id_participants_participant_id_wrapup(call_id, participant_id, opts)
|
|
524
|
+
|
|
525
|
+
Get the wrap-up for this conversation participant.
|
|
526
|
+
|
|
527
|
+
|
|
528
|
+
|
|
529
|
+
### Example
|
|
530
|
+
~~~ruby
|
|
531
|
+
# load the gem
|
|
532
|
+
require 'purecloud'
|
|
533
|
+
# setup authorization
|
|
534
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
535
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
536
|
+
environment = "mypurecloud.com"
|
|
537
|
+
|
|
538
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
539
|
+
|
|
540
|
+
PureCloud.configure do |config|
|
|
541
|
+
config.access_token = @authToken
|
|
542
|
+
end
|
|
543
|
+
|
|
544
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
545
|
+
|
|
546
|
+
call_id = "call_id_example" # String |
|
|
547
|
+
|
|
548
|
+
participant_id = "participant_id_example" # String |
|
|
549
|
+
|
|
550
|
+
opts = {
|
|
551
|
+
provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
|
|
552
|
+
}
|
|
553
|
+
|
|
554
|
+
begin
|
|
555
|
+
#Get the wrap-up for this conversation participant.
|
|
556
|
+
result = api_instance.get_calls_call_id_participants_participant_id_wrapup(call_id, participant_id, opts)
|
|
557
|
+
p result
|
|
558
|
+
rescue PureCloud::ApiError => e
|
|
559
|
+
puts "Exception when calling ConversationsApi->get_calls_call_id_participants_participant_id_wrapup: #{e}"
|
|
560
|
+
end
|
|
561
|
+
~~~
|
|
562
|
+
|
|
563
|
+
### Parameters
|
|
564
|
+
|
|
565
|
+
Name | Type | Description | Notes
|
|
566
|
+
------------- | ------------- | ------------- | -------------
|
|
567
|
+
**call_id** | **String**| |
|
|
568
|
+
**participant_id** | **String**| |
|
|
569
|
+
**provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
|
|
570
|
+
{: class="table table-striped"}
|
|
571
|
+
|
|
572
|
+
|
|
573
|
+
### Return type
|
|
574
|
+
|
|
575
|
+
[**WrapupCode**](WrapupCode.html)
|
|
576
|
+
|
|
577
|
+
### HTTP request headers
|
|
578
|
+
|
|
579
|
+
- **Content-Type**: application/json
|
|
580
|
+
- **Accept**: application/json
|
|
581
|
+
|
|
582
|
+
|
|
583
|
+
|
|
584
|
+
<a name="get_calls_call_id_participants_participant_id_wrapupcodes"></a>
|
|
585
|
+
|
|
586
|
+
## -[**WrapupCode**](WrapupCode.html) get_calls_call_id_participants_participant_id_wrapupcodes(call_id, participant_id)
|
|
587
|
+
|
|
588
|
+
Get list of wrapup codes for this conversation participant
|
|
589
|
+
|
|
590
|
+
|
|
591
|
+
|
|
592
|
+
### Example
|
|
593
|
+
~~~ruby
|
|
594
|
+
# load the gem
|
|
595
|
+
require 'purecloud'
|
|
596
|
+
# setup authorization
|
|
597
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
598
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
599
|
+
environment = "mypurecloud.com"
|
|
600
|
+
|
|
601
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
602
|
+
|
|
603
|
+
PureCloud.configure do |config|
|
|
604
|
+
config.access_token = @authToken
|
|
605
|
+
end
|
|
606
|
+
|
|
607
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
608
|
+
|
|
609
|
+
call_id = "call_id_example" # String |
|
|
610
|
+
|
|
611
|
+
participant_id = "participant_id_example" # String |
|
|
612
|
+
|
|
613
|
+
|
|
614
|
+
begin
|
|
615
|
+
#Get list of wrapup codes for this conversation participant
|
|
616
|
+
result = api_instance.get_calls_call_id_participants_participant_id_wrapupcodes(call_id, participant_id)
|
|
617
|
+
p result
|
|
618
|
+
rescue PureCloud::ApiError => e
|
|
619
|
+
puts "Exception when calling ConversationsApi->get_calls_call_id_participants_participant_id_wrapupcodes: #{e}"
|
|
620
|
+
end
|
|
621
|
+
~~~
|
|
622
|
+
|
|
623
|
+
### Parameters
|
|
624
|
+
|
|
625
|
+
Name | Type | Description | Notes
|
|
626
|
+
------------- | ------------- | ------------- | -------------
|
|
627
|
+
**call_id** | **String**| |
|
|
628
|
+
**participant_id** | **String**| |
|
|
629
|
+
{: class="table table-striped"}
|
|
630
|
+
|
|
631
|
+
|
|
632
|
+
### Return type
|
|
633
|
+
|
|
634
|
+
[**WrapupCode**](WrapupCode.html)
|
|
635
|
+
|
|
636
|
+
### HTTP request headers
|
|
637
|
+
|
|
638
|
+
- **Content-Type**: application/json
|
|
639
|
+
- **Accept**: application/json
|
|
640
|
+
|
|
641
|
+
|
|
642
|
+
|
|
643
|
+
<a name="get_calls_maximumconferenceparties"></a>
|
|
644
|
+
|
|
645
|
+
## -[**MaxParticipants**](MaxParticipants.html) get_calls_maximumconferenceparties
|
|
646
|
+
|
|
647
|
+
Get the maximum number of participants that this user can have on a conference
|
|
648
|
+
|
|
649
|
+
|
|
650
|
+
|
|
651
|
+
### Example
|
|
652
|
+
~~~ruby
|
|
653
|
+
# load the gem
|
|
654
|
+
require 'purecloud'
|
|
655
|
+
# setup authorization
|
|
656
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
657
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
658
|
+
environment = "mypurecloud.com"
|
|
659
|
+
|
|
660
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
661
|
+
|
|
662
|
+
PureCloud.configure do |config|
|
|
663
|
+
config.access_token = @authToken
|
|
664
|
+
end
|
|
665
|
+
|
|
666
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
667
|
+
|
|
668
|
+
begin
|
|
669
|
+
#Get the maximum number of participants that this user can have on a conference
|
|
670
|
+
result = api_instance.get_calls_maximumconferenceparties
|
|
671
|
+
p result
|
|
672
|
+
rescue PureCloud::ApiError => e
|
|
673
|
+
puts "Exception when calling ConversationsApi->get_calls_maximumconferenceparties: #{e}"
|
|
674
|
+
end
|
|
675
|
+
~~~
|
|
676
|
+
|
|
677
|
+
### Parameters
|
|
678
|
+
This endpoint does not need any parameter.
|
|
679
|
+
{: class="table table-striped"}
|
|
680
|
+
|
|
681
|
+
|
|
682
|
+
### Return type
|
|
683
|
+
|
|
684
|
+
[**MaxParticipants**](MaxParticipants.html)
|
|
685
|
+
|
|
686
|
+
### HTTP request headers
|
|
687
|
+
|
|
688
|
+
- **Content-Type**: application/json
|
|
689
|
+
- **Accept**: application/json
|
|
690
|
+
|
|
691
|
+
|
|
692
|
+
|
|
693
|
+
<a name="get_chats"></a>
|
|
694
|
+
|
|
695
|
+
## -[**ChatConversationEntityListing**](ChatConversationEntityListing.html) get_chats
|
|
696
|
+
|
|
697
|
+
Get recent chat conversations
|
|
698
|
+
|
|
699
|
+
|
|
700
|
+
|
|
701
|
+
### Example
|
|
702
|
+
~~~ruby
|
|
703
|
+
# load the gem
|
|
704
|
+
require 'purecloud'
|
|
705
|
+
# setup authorization
|
|
706
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
707
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
708
|
+
environment = "mypurecloud.com"
|
|
709
|
+
|
|
710
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
711
|
+
|
|
712
|
+
PureCloud.configure do |config|
|
|
713
|
+
config.access_token = @authToken
|
|
714
|
+
end
|
|
715
|
+
|
|
716
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
717
|
+
|
|
718
|
+
begin
|
|
719
|
+
#Get recent chat conversations
|
|
720
|
+
result = api_instance.get_chats
|
|
721
|
+
p result
|
|
722
|
+
rescue PureCloud::ApiError => e
|
|
723
|
+
puts "Exception when calling ConversationsApi->get_chats: #{e}"
|
|
724
|
+
end
|
|
725
|
+
~~~
|
|
726
|
+
|
|
727
|
+
### Parameters
|
|
728
|
+
This endpoint does not need any parameter.
|
|
729
|
+
{: class="table table-striped"}
|
|
730
|
+
|
|
731
|
+
|
|
732
|
+
### Return type
|
|
733
|
+
|
|
734
|
+
[**ChatConversationEntityListing**](ChatConversationEntityListing.html)
|
|
735
|
+
|
|
736
|
+
### HTTP request headers
|
|
737
|
+
|
|
738
|
+
- **Content-Type**: application/json
|
|
739
|
+
- **Accept**: application/json
|
|
740
|
+
|
|
741
|
+
|
|
742
|
+
|
|
743
|
+
<a name="get_chats_chat_id"></a>
|
|
744
|
+
|
|
745
|
+
## -[**ChatConversation**](ChatConversation.html) get_chats_chat_id(chat_id)
|
|
746
|
+
|
|
747
|
+
Get chat conversation
|
|
748
|
+
|
|
749
|
+
|
|
750
|
+
|
|
751
|
+
### Example
|
|
752
|
+
~~~ruby
|
|
753
|
+
# load the gem
|
|
754
|
+
require 'purecloud'
|
|
755
|
+
# setup authorization
|
|
756
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
757
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
758
|
+
environment = "mypurecloud.com"
|
|
759
|
+
|
|
760
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
761
|
+
|
|
762
|
+
PureCloud.configure do |config|
|
|
763
|
+
config.access_token = @authToken
|
|
764
|
+
end
|
|
765
|
+
|
|
766
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
767
|
+
|
|
768
|
+
chat_id = "chat_id_example" # String |
|
|
769
|
+
|
|
770
|
+
|
|
771
|
+
begin
|
|
772
|
+
#Get chat conversation
|
|
773
|
+
result = api_instance.get_chats_chat_id(chat_id)
|
|
774
|
+
p result
|
|
775
|
+
rescue PureCloud::ApiError => e
|
|
776
|
+
puts "Exception when calling ConversationsApi->get_chats_chat_id: #{e}"
|
|
777
|
+
end
|
|
778
|
+
~~~
|
|
779
|
+
|
|
780
|
+
### Parameters
|
|
781
|
+
|
|
782
|
+
Name | Type | Description | Notes
|
|
783
|
+
------------- | ------------- | ------------- | -------------
|
|
784
|
+
**chat_id** | **String**| |
|
|
785
|
+
{: class="table table-striped"}
|
|
786
|
+
|
|
787
|
+
|
|
788
|
+
### Return type
|
|
789
|
+
|
|
790
|
+
[**ChatConversation**](ChatConversation.html)
|
|
791
|
+
|
|
792
|
+
### HTTP request headers
|
|
793
|
+
|
|
794
|
+
- **Content-Type**: application/json
|
|
795
|
+
- **Accept**: application/json
|
|
796
|
+
|
|
797
|
+
|
|
798
|
+
|
|
799
|
+
<a name="get_chats_chat_id_participants_participant_id_wrapup"></a>
|
|
800
|
+
|
|
801
|
+
## -[**WrapupCode**](WrapupCode.html) get_chats_chat_id_participants_participant_id_wrapup(chat_id, participant_id, opts)
|
|
802
|
+
|
|
803
|
+
Get the wrap-up for this conversation participant.
|
|
804
|
+
|
|
805
|
+
|
|
806
|
+
|
|
807
|
+
### Example
|
|
808
|
+
~~~ruby
|
|
809
|
+
# load the gem
|
|
810
|
+
require 'purecloud'
|
|
811
|
+
# setup authorization
|
|
812
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
813
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
814
|
+
environment = "mypurecloud.com"
|
|
815
|
+
|
|
816
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
817
|
+
|
|
818
|
+
PureCloud.configure do |config|
|
|
819
|
+
config.access_token = @authToken
|
|
820
|
+
end
|
|
821
|
+
|
|
822
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
823
|
+
|
|
824
|
+
chat_id = "chat_id_example" # String |
|
|
825
|
+
|
|
826
|
+
participant_id = "participant_id_example" # String |
|
|
827
|
+
|
|
828
|
+
opts = {
|
|
829
|
+
provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
|
|
830
|
+
}
|
|
831
|
+
|
|
832
|
+
begin
|
|
833
|
+
#Get the wrap-up for this conversation participant.
|
|
834
|
+
result = api_instance.get_chats_chat_id_participants_participant_id_wrapup(chat_id, participant_id, opts)
|
|
835
|
+
p result
|
|
836
|
+
rescue PureCloud::ApiError => e
|
|
837
|
+
puts "Exception when calling ConversationsApi->get_chats_chat_id_participants_participant_id_wrapup: #{e}"
|
|
838
|
+
end
|
|
839
|
+
~~~
|
|
840
|
+
|
|
841
|
+
### Parameters
|
|
842
|
+
|
|
843
|
+
Name | Type | Description | Notes
|
|
844
|
+
------------- | ------------- | ------------- | -------------
|
|
845
|
+
**chat_id** | **String**| |
|
|
846
|
+
**participant_id** | **String**| |
|
|
847
|
+
**provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
|
|
848
|
+
{: class="table table-striped"}
|
|
849
|
+
|
|
850
|
+
|
|
851
|
+
### Return type
|
|
852
|
+
|
|
853
|
+
[**WrapupCode**](WrapupCode.html)
|
|
854
|
+
|
|
855
|
+
### HTTP request headers
|
|
856
|
+
|
|
857
|
+
- **Content-Type**: application/json
|
|
858
|
+
- **Accept**: application/json
|
|
859
|
+
|
|
860
|
+
|
|
861
|
+
|
|
862
|
+
<a name="get_chats_chat_id_participants_participant_id_wrapupcodes"></a>
|
|
863
|
+
|
|
864
|
+
## -[**WrapupCode**](WrapupCode.html) get_chats_chat_id_participants_participant_id_wrapupcodes(chat_id, participant_id)
|
|
865
|
+
|
|
866
|
+
Get list of wrapup codes for this conversation participant
|
|
867
|
+
|
|
868
|
+
|
|
869
|
+
|
|
870
|
+
### Example
|
|
871
|
+
~~~ruby
|
|
872
|
+
# load the gem
|
|
873
|
+
require 'purecloud'
|
|
874
|
+
# setup authorization
|
|
875
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
876
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
877
|
+
environment = "mypurecloud.com"
|
|
878
|
+
|
|
879
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
880
|
+
|
|
881
|
+
PureCloud.configure do |config|
|
|
882
|
+
config.access_token = @authToken
|
|
883
|
+
end
|
|
884
|
+
|
|
885
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
886
|
+
|
|
887
|
+
chat_id = "chat_id_example" # String |
|
|
888
|
+
|
|
889
|
+
participant_id = "participant_id_example" # String |
|
|
890
|
+
|
|
891
|
+
|
|
892
|
+
begin
|
|
893
|
+
#Get list of wrapup codes for this conversation participant
|
|
894
|
+
result = api_instance.get_chats_chat_id_participants_participant_id_wrapupcodes(chat_id, participant_id)
|
|
895
|
+
p result
|
|
896
|
+
rescue PureCloud::ApiError => e
|
|
897
|
+
puts "Exception when calling ConversationsApi->get_chats_chat_id_participants_participant_id_wrapupcodes: #{e}"
|
|
898
|
+
end
|
|
899
|
+
~~~
|
|
900
|
+
|
|
901
|
+
### Parameters
|
|
902
|
+
|
|
903
|
+
Name | Type | Description | Notes
|
|
904
|
+
------------- | ------------- | ------------- | -------------
|
|
905
|
+
**chat_id** | **String**| |
|
|
906
|
+
**participant_id** | **String**| |
|
|
907
|
+
{: class="table table-striped"}
|
|
908
|
+
|
|
909
|
+
|
|
910
|
+
### Return type
|
|
911
|
+
|
|
912
|
+
[**WrapupCode**](WrapupCode.html)
|
|
913
|
+
|
|
914
|
+
### HTTP request headers
|
|
915
|
+
|
|
916
|
+
- **Content-Type**: application/json
|
|
917
|
+
- **Accept**: application/json
|
|
918
|
+
|
|
919
|
+
|
|
920
|
+
|
|
921
|
+
<a name="get_conversation_id"></a>
|
|
922
|
+
|
|
923
|
+
## -[**Conversation**](Conversation.html) get_conversation_id(conversation_id)
|
|
924
|
+
|
|
925
|
+
Get conversation
|
|
926
|
+
|
|
927
|
+
|
|
928
|
+
|
|
929
|
+
### Example
|
|
930
|
+
~~~ruby
|
|
931
|
+
# load the gem
|
|
932
|
+
require 'purecloud'
|
|
933
|
+
# setup authorization
|
|
934
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
935
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
936
|
+
environment = "mypurecloud.com"
|
|
937
|
+
|
|
938
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
939
|
+
|
|
940
|
+
PureCloud.configure do |config|
|
|
941
|
+
config.access_token = @authToken
|
|
942
|
+
end
|
|
943
|
+
|
|
944
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
945
|
+
|
|
946
|
+
conversation_id = "conversation_id_example" # String | conversation ID
|
|
947
|
+
|
|
948
|
+
|
|
949
|
+
begin
|
|
950
|
+
#Get conversation
|
|
951
|
+
result = api_instance.get_conversation_id(conversation_id)
|
|
952
|
+
p result
|
|
953
|
+
rescue PureCloud::ApiError => e
|
|
954
|
+
puts "Exception when calling ConversationsApi->get_conversation_id: #{e}"
|
|
955
|
+
end
|
|
956
|
+
~~~
|
|
957
|
+
|
|
958
|
+
### Parameters
|
|
959
|
+
|
|
960
|
+
Name | Type | Description | Notes
|
|
961
|
+
------------- | ------------- | ------------- | -------------
|
|
962
|
+
**conversation_id** | **String**| conversation ID |
|
|
963
|
+
{: class="table table-striped"}
|
|
964
|
+
|
|
965
|
+
|
|
966
|
+
### Return type
|
|
967
|
+
|
|
968
|
+
[**Conversation**](Conversation.html)
|
|
969
|
+
|
|
970
|
+
### HTTP request headers
|
|
971
|
+
|
|
972
|
+
- **Content-Type**: application/json
|
|
973
|
+
- **Accept**: application/json
|
|
974
|
+
|
|
975
|
+
|
|
976
|
+
|
|
977
|
+
<a name="get_conversation_id_participants_participant_id_wrapup"></a>
|
|
978
|
+
|
|
979
|
+
## -[**WrapupCode**](WrapupCode.html) get_conversation_id_participants_participant_id_wrapup(conversation_id, participant_id, opts)
|
|
980
|
+
|
|
981
|
+
Get the wrap-up for this conversation participant.
|
|
982
|
+
|
|
983
|
+
|
|
984
|
+
|
|
985
|
+
### Example
|
|
986
|
+
~~~ruby
|
|
987
|
+
# load the gem
|
|
988
|
+
require 'purecloud'
|
|
989
|
+
# setup authorization
|
|
990
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
991
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
992
|
+
environment = "mypurecloud.com"
|
|
993
|
+
|
|
994
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
995
|
+
|
|
996
|
+
PureCloud.configure do |config|
|
|
997
|
+
config.access_token = @authToken
|
|
998
|
+
end
|
|
999
|
+
|
|
1000
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1001
|
+
|
|
1002
|
+
conversation_id = "conversation_id_example" # String | conversation ID
|
|
1003
|
+
|
|
1004
|
+
participant_id = "participant_id_example" # String | participant ID
|
|
1005
|
+
|
|
1006
|
+
opts = {
|
|
1007
|
+
provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
|
|
1008
|
+
}
|
|
1009
|
+
|
|
1010
|
+
begin
|
|
1011
|
+
#Get the wrap-up for this conversation participant.
|
|
1012
|
+
result = api_instance.get_conversation_id_participants_participant_id_wrapup(conversation_id, participant_id, opts)
|
|
1013
|
+
p result
|
|
1014
|
+
rescue PureCloud::ApiError => e
|
|
1015
|
+
puts "Exception when calling ConversationsApi->get_conversation_id_participants_participant_id_wrapup: #{e}"
|
|
1016
|
+
end
|
|
1017
|
+
~~~
|
|
1018
|
+
|
|
1019
|
+
### Parameters
|
|
1020
|
+
|
|
1021
|
+
Name | Type | Description | Notes
|
|
1022
|
+
------------- | ------------- | ------------- | -------------
|
|
1023
|
+
**conversation_id** | **String**| conversation ID |
|
|
1024
|
+
**participant_id** | **String**| participant ID |
|
|
1025
|
+
**provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
|
|
1026
|
+
{: class="table table-striped"}
|
|
1027
|
+
|
|
1028
|
+
|
|
1029
|
+
### Return type
|
|
1030
|
+
|
|
1031
|
+
[**WrapupCode**](WrapupCode.html)
|
|
1032
|
+
|
|
1033
|
+
### HTTP request headers
|
|
1034
|
+
|
|
1035
|
+
- **Content-Type**: application/json
|
|
1036
|
+
- **Accept**: application/json
|
|
1037
|
+
|
|
1038
|
+
|
|
1039
|
+
|
|
1040
|
+
<a name="get_conversation_id_participants_participant_id_wrapupcodes"></a>
|
|
1041
|
+
|
|
1042
|
+
## -[**WrapupCode**](WrapupCode.html) get_conversation_id_participants_participant_id_wrapupcodes(conversation_id, participant_id)
|
|
1043
|
+
|
|
1044
|
+
Get list of wrapup codes for this conversation participant
|
|
1045
|
+
|
|
1046
|
+
|
|
1047
|
+
|
|
1048
|
+
### Example
|
|
1049
|
+
~~~ruby
|
|
1050
|
+
# load the gem
|
|
1051
|
+
require 'purecloud'
|
|
1052
|
+
# setup authorization
|
|
1053
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1054
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1055
|
+
environment = "mypurecloud.com"
|
|
1056
|
+
|
|
1057
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1058
|
+
|
|
1059
|
+
PureCloud.configure do |config|
|
|
1060
|
+
config.access_token = @authToken
|
|
1061
|
+
end
|
|
1062
|
+
|
|
1063
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1064
|
+
|
|
1065
|
+
conversation_id = "conversation_id_example" # String | conversation ID
|
|
1066
|
+
|
|
1067
|
+
participant_id = "participant_id_example" # String | participant ID
|
|
1068
|
+
|
|
1069
|
+
|
|
1070
|
+
begin
|
|
1071
|
+
#Get list of wrapup codes for this conversation participant
|
|
1072
|
+
result = api_instance.get_conversation_id_participants_participant_id_wrapupcodes(conversation_id, participant_id)
|
|
1073
|
+
p result
|
|
1074
|
+
rescue PureCloud::ApiError => e
|
|
1075
|
+
puts "Exception when calling ConversationsApi->get_conversation_id_participants_participant_id_wrapupcodes: #{e}"
|
|
1076
|
+
end
|
|
1077
|
+
~~~
|
|
1078
|
+
|
|
1079
|
+
### Parameters
|
|
1080
|
+
|
|
1081
|
+
Name | Type | Description | Notes
|
|
1082
|
+
------------- | ------------- | ------------- | -------------
|
|
1083
|
+
**conversation_id** | **String**| conversation ID |
|
|
1084
|
+
**participant_id** | **String**| participant ID |
|
|
1085
|
+
{: class="table table-striped"}
|
|
1086
|
+
|
|
1087
|
+
|
|
1088
|
+
### Return type
|
|
1089
|
+
|
|
1090
|
+
[**WrapupCode**](WrapupCode.html)
|
|
1091
|
+
|
|
1092
|
+
### HTTP request headers
|
|
1093
|
+
|
|
1094
|
+
- **Content-Type**: application/json
|
|
1095
|
+
- **Accept**: application/json
|
|
1096
|
+
|
|
1097
|
+
|
|
1098
|
+
|
|
1099
|
+
<a name="get_conversations"></a>
|
|
1100
|
+
|
|
1101
|
+
## -[**ConversationEntityListing**](ConversationEntityListing.html) get_conversations(opts)
|
|
1102
|
+
|
|
1103
|
+
Get conversations
|
|
1104
|
+
|
|
1105
|
+
|
|
1106
|
+
|
|
1107
|
+
### Example
|
|
1108
|
+
~~~ruby
|
|
1109
|
+
# load the gem
|
|
1110
|
+
require 'purecloud'
|
|
1111
|
+
# setup authorization
|
|
1112
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1113
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1114
|
+
environment = "mypurecloud.com"
|
|
1115
|
+
|
|
1116
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1117
|
+
|
|
1118
|
+
PureCloud.configure do |config|
|
|
1119
|
+
config.access_token = @authToken
|
|
1120
|
+
end
|
|
1121
|
+
|
|
1122
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1123
|
+
|
|
1124
|
+
opts = {
|
|
1125
|
+
communication_type: "communication_type_example" # String | Call or Chat communication filtering
|
|
1126
|
+
}
|
|
1127
|
+
|
|
1128
|
+
begin
|
|
1129
|
+
#Get conversations
|
|
1130
|
+
result = api_instance.get_conversations(opts)
|
|
1131
|
+
p result
|
|
1132
|
+
rescue PureCloud::ApiError => e
|
|
1133
|
+
puts "Exception when calling ConversationsApi->get_conversations: #{e}"
|
|
1134
|
+
end
|
|
1135
|
+
~~~
|
|
1136
|
+
|
|
1137
|
+
### Parameters
|
|
1138
|
+
|
|
1139
|
+
Name | Type | Description | Notes
|
|
1140
|
+
------------- | ------------- | ------------- | -------------
|
|
1141
|
+
**communication_type** | **String**| Call or Chat communication filtering | [optional]
|
|
1142
|
+
{: class="table table-striped"}
|
|
1143
|
+
|
|
1144
|
+
|
|
1145
|
+
### Return type
|
|
1146
|
+
|
|
1147
|
+
[**ConversationEntityListing**](ConversationEntityListing.html)
|
|
1148
|
+
|
|
1149
|
+
### HTTP request headers
|
|
1150
|
+
|
|
1151
|
+
- **Content-Type**: application/json
|
|
1152
|
+
- **Accept**: application/json
|
|
1153
|
+
|
|
1154
|
+
|
|
1155
|
+
|
|
1156
|
+
<a name="get_conversations_conversation_id_details"></a>
|
|
1157
|
+
|
|
1158
|
+
## -[**AnalyticsConversation**](AnalyticsConversation.html) get_conversations_conversation_id_details(conversation_id)
|
|
1159
|
+
|
|
1160
|
+
Get a conversation by id
|
|
1161
|
+
|
|
1162
|
+
|
|
1163
|
+
|
|
1164
|
+
### Example
|
|
1165
|
+
~~~ruby
|
|
1166
|
+
# load the gem
|
|
1167
|
+
require 'purecloud'
|
|
1168
|
+
# setup authorization
|
|
1169
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1170
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1171
|
+
environment = "mypurecloud.com"
|
|
1172
|
+
|
|
1173
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1174
|
+
|
|
1175
|
+
PureCloud.configure do |config|
|
|
1176
|
+
config.access_token = @authToken
|
|
1177
|
+
end
|
|
1178
|
+
|
|
1179
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1180
|
+
|
|
1181
|
+
conversation_id = "conversation_id_example" # String | conversationId
|
|
1182
|
+
|
|
1183
|
+
|
|
1184
|
+
begin
|
|
1185
|
+
#Get a conversation by id
|
|
1186
|
+
result = api_instance.get_conversations_conversation_id_details(conversation_id)
|
|
1187
|
+
p result
|
|
1188
|
+
rescue PureCloud::ApiError => e
|
|
1189
|
+
puts "Exception when calling ConversationsApi->get_conversations_conversation_id_details: #{e}"
|
|
1190
|
+
end
|
|
1191
|
+
~~~
|
|
1192
|
+
|
|
1193
|
+
### Parameters
|
|
1194
|
+
|
|
1195
|
+
Name | Type | Description | Notes
|
|
1196
|
+
------------- | ------------- | ------------- | -------------
|
|
1197
|
+
**conversation_id** | **String**| conversationId |
|
|
1198
|
+
{: class="table table-striped"}
|
|
1199
|
+
|
|
1200
|
+
|
|
1201
|
+
### Return type
|
|
1202
|
+
|
|
1203
|
+
[**AnalyticsConversation**](AnalyticsConversation.html)
|
|
1204
|
+
|
|
1205
|
+
### HTTP request headers
|
|
1206
|
+
|
|
1207
|
+
- **Content-Type**: application/json
|
|
1208
|
+
- **Accept**: application/json
|
|
1209
|
+
|
|
1210
|
+
|
|
1211
|
+
|
|
1212
|
+
<a name="get_emails"></a>
|
|
1213
|
+
|
|
1214
|
+
## -[**EmailConversationEntityListing**](EmailConversationEntityListing.html) get_emails
|
|
1215
|
+
|
|
1216
|
+
Get recent email conversations
|
|
1217
|
+
|
|
1218
|
+
|
|
1219
|
+
|
|
1220
|
+
### Example
|
|
1221
|
+
~~~ruby
|
|
1222
|
+
# load the gem
|
|
1223
|
+
require 'purecloud'
|
|
1224
|
+
# setup authorization
|
|
1225
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1226
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1227
|
+
environment = "mypurecloud.com"
|
|
1228
|
+
|
|
1229
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1230
|
+
|
|
1231
|
+
PureCloud.configure do |config|
|
|
1232
|
+
config.access_token = @authToken
|
|
1233
|
+
end
|
|
1234
|
+
|
|
1235
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1236
|
+
|
|
1237
|
+
begin
|
|
1238
|
+
#Get recent email conversations
|
|
1239
|
+
result = api_instance.get_emails
|
|
1240
|
+
p result
|
|
1241
|
+
rescue PureCloud::ApiError => e
|
|
1242
|
+
puts "Exception when calling ConversationsApi->get_emails: #{e}"
|
|
1243
|
+
end
|
|
1244
|
+
~~~
|
|
1245
|
+
|
|
1246
|
+
### Parameters
|
|
1247
|
+
This endpoint does not need any parameter.
|
|
1248
|
+
{: class="table table-striped"}
|
|
1249
|
+
|
|
1250
|
+
|
|
1251
|
+
### Return type
|
|
1252
|
+
|
|
1253
|
+
[**EmailConversationEntityListing**](EmailConversationEntityListing.html)
|
|
1254
|
+
|
|
1255
|
+
### HTTP request headers
|
|
1256
|
+
|
|
1257
|
+
- **Content-Type**: application/json
|
|
1258
|
+
- **Accept**: application/json
|
|
1259
|
+
|
|
1260
|
+
|
|
1261
|
+
|
|
1262
|
+
<a name="get_emails_email_id"></a>
|
|
1263
|
+
|
|
1264
|
+
## -[**EmailConversation**](EmailConversation.html) get_emails_email_id(email_id)
|
|
1265
|
+
|
|
1266
|
+
Get email conversation
|
|
1267
|
+
|
|
1268
|
+
|
|
1269
|
+
|
|
1270
|
+
### Example
|
|
1271
|
+
~~~ruby
|
|
1272
|
+
# load the gem
|
|
1273
|
+
require 'purecloud'
|
|
1274
|
+
# setup authorization
|
|
1275
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1276
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1277
|
+
environment = "mypurecloud.com"
|
|
1278
|
+
|
|
1279
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1280
|
+
|
|
1281
|
+
PureCloud.configure do |config|
|
|
1282
|
+
config.access_token = @authToken
|
|
1283
|
+
end
|
|
1284
|
+
|
|
1285
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1286
|
+
|
|
1287
|
+
email_id = "email_id_example" # String |
|
|
1288
|
+
|
|
1289
|
+
|
|
1290
|
+
begin
|
|
1291
|
+
#Get email conversation
|
|
1292
|
+
result = api_instance.get_emails_email_id(email_id)
|
|
1293
|
+
p result
|
|
1294
|
+
rescue PureCloud::ApiError => e
|
|
1295
|
+
puts "Exception when calling ConversationsApi->get_emails_email_id: #{e}"
|
|
1296
|
+
end
|
|
1297
|
+
~~~
|
|
1298
|
+
|
|
1299
|
+
### Parameters
|
|
1300
|
+
|
|
1301
|
+
Name | Type | Description | Notes
|
|
1302
|
+
------------- | ------------- | ------------- | -------------
|
|
1303
|
+
**email_id** | **String**| |
|
|
1304
|
+
{: class="table table-striped"}
|
|
1305
|
+
|
|
1306
|
+
|
|
1307
|
+
### Return type
|
|
1308
|
+
|
|
1309
|
+
[**EmailConversation**](EmailConversation.html)
|
|
1310
|
+
|
|
1311
|
+
### HTTP request headers
|
|
1312
|
+
|
|
1313
|
+
- **Content-Type**: application/json
|
|
1314
|
+
- **Accept**: application/json
|
|
1315
|
+
|
|
1316
|
+
|
|
1317
|
+
|
|
1318
|
+
<a name="get_emails_email_id_messages"></a>
|
|
1319
|
+
|
|
1320
|
+
## -[**EmailMessageListing**](EmailMessageListing.html) get_emails_email_id_messages(email_id)
|
|
1321
|
+
|
|
1322
|
+
Get conversation messages
|
|
1323
|
+
|
|
1324
|
+
|
|
1325
|
+
|
|
1326
|
+
### Example
|
|
1327
|
+
~~~ruby
|
|
1328
|
+
# load the gem
|
|
1329
|
+
require 'purecloud'
|
|
1330
|
+
# setup authorization
|
|
1331
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1332
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1333
|
+
environment = "mypurecloud.com"
|
|
1334
|
+
|
|
1335
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1336
|
+
|
|
1337
|
+
PureCloud.configure do |config|
|
|
1338
|
+
config.access_token = @authToken
|
|
1339
|
+
end
|
|
1340
|
+
|
|
1341
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1342
|
+
|
|
1343
|
+
email_id = "email_id_example" # String |
|
|
1344
|
+
|
|
1345
|
+
|
|
1346
|
+
begin
|
|
1347
|
+
#Get conversation messages
|
|
1348
|
+
result = api_instance.get_emails_email_id_messages(email_id)
|
|
1349
|
+
p result
|
|
1350
|
+
rescue PureCloud::ApiError => e
|
|
1351
|
+
puts "Exception when calling ConversationsApi->get_emails_email_id_messages: #{e}"
|
|
1352
|
+
end
|
|
1353
|
+
~~~
|
|
1354
|
+
|
|
1355
|
+
### Parameters
|
|
1356
|
+
|
|
1357
|
+
Name | Type | Description | Notes
|
|
1358
|
+
------------- | ------------- | ------------- | -------------
|
|
1359
|
+
**email_id** | **String**| |
|
|
1360
|
+
{: class="table table-striped"}
|
|
1361
|
+
|
|
1362
|
+
|
|
1363
|
+
### Return type
|
|
1364
|
+
|
|
1365
|
+
[**EmailMessageListing**](EmailMessageListing.html)
|
|
1366
|
+
|
|
1367
|
+
### HTTP request headers
|
|
1368
|
+
|
|
1369
|
+
- **Content-Type**: application/json
|
|
1370
|
+
- **Accept**: application/json
|
|
1371
|
+
|
|
1372
|
+
|
|
1373
|
+
|
|
1374
|
+
<a name="get_emails_email_id_messages_draft"></a>
|
|
1375
|
+
|
|
1376
|
+
## -[**EmailMessage**](EmailMessage.html) get_emails_email_id_messages_draft(email_id)
|
|
1377
|
+
|
|
1378
|
+
Get conversation draft reply
|
|
1379
|
+
|
|
1380
|
+
|
|
1381
|
+
|
|
1382
|
+
### Example
|
|
1383
|
+
~~~ruby
|
|
1384
|
+
# load the gem
|
|
1385
|
+
require 'purecloud'
|
|
1386
|
+
# setup authorization
|
|
1387
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1388
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1389
|
+
environment = "mypurecloud.com"
|
|
1390
|
+
|
|
1391
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1392
|
+
|
|
1393
|
+
PureCloud.configure do |config|
|
|
1394
|
+
config.access_token = @authToken
|
|
1395
|
+
end
|
|
1396
|
+
|
|
1397
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1398
|
+
|
|
1399
|
+
email_id = "email_id_example" # String |
|
|
1400
|
+
|
|
1401
|
+
|
|
1402
|
+
begin
|
|
1403
|
+
#Get conversation draft reply
|
|
1404
|
+
result = api_instance.get_emails_email_id_messages_draft(email_id)
|
|
1405
|
+
p result
|
|
1406
|
+
rescue PureCloud::ApiError => e
|
|
1407
|
+
puts "Exception when calling ConversationsApi->get_emails_email_id_messages_draft: #{e}"
|
|
1408
|
+
end
|
|
1409
|
+
~~~
|
|
1410
|
+
|
|
1411
|
+
### Parameters
|
|
1412
|
+
|
|
1413
|
+
Name | Type | Description | Notes
|
|
1414
|
+
------------- | ------------- | ------------- | -------------
|
|
1415
|
+
**email_id** | **String**| |
|
|
1416
|
+
{: class="table table-striped"}
|
|
1417
|
+
|
|
1418
|
+
|
|
1419
|
+
### Return type
|
|
1420
|
+
|
|
1421
|
+
[**EmailMessage**](EmailMessage.html)
|
|
1422
|
+
|
|
1423
|
+
### HTTP request headers
|
|
1424
|
+
|
|
1425
|
+
- **Content-Type**: application/json
|
|
1426
|
+
- **Accept**: application/json
|
|
1427
|
+
|
|
1428
|
+
|
|
1429
|
+
|
|
1430
|
+
<a name="get_emails_email_id_messages_message_id"></a>
|
|
1431
|
+
|
|
1432
|
+
## -[**EmailMessage**](EmailMessage.html) get_emails_email_id_messages_message_id(email_id, message_id)
|
|
1433
|
+
|
|
1434
|
+
Get conversation message
|
|
1435
|
+
|
|
1436
|
+
|
|
1437
|
+
|
|
1438
|
+
### Example
|
|
1439
|
+
~~~ruby
|
|
1440
|
+
# load the gem
|
|
1441
|
+
require 'purecloud'
|
|
1442
|
+
# setup authorization
|
|
1443
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1444
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1445
|
+
environment = "mypurecloud.com"
|
|
1446
|
+
|
|
1447
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1448
|
+
|
|
1449
|
+
PureCloud.configure do |config|
|
|
1450
|
+
config.access_token = @authToken
|
|
1451
|
+
end
|
|
1452
|
+
|
|
1453
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1454
|
+
|
|
1455
|
+
email_id = "email_id_example" # String |
|
|
1456
|
+
|
|
1457
|
+
message_id = "message_id_example" # String |
|
|
1458
|
+
|
|
1459
|
+
|
|
1460
|
+
begin
|
|
1461
|
+
#Get conversation message
|
|
1462
|
+
result = api_instance.get_emails_email_id_messages_message_id(email_id, message_id)
|
|
1463
|
+
p result
|
|
1464
|
+
rescue PureCloud::ApiError => e
|
|
1465
|
+
puts "Exception when calling ConversationsApi->get_emails_email_id_messages_message_id: #{e}"
|
|
1466
|
+
end
|
|
1467
|
+
~~~
|
|
1468
|
+
|
|
1469
|
+
### Parameters
|
|
1470
|
+
|
|
1471
|
+
Name | Type | Description | Notes
|
|
1472
|
+
------------- | ------------- | ------------- | -------------
|
|
1473
|
+
**email_id** | **String**| |
|
|
1474
|
+
**message_id** | **String**| |
|
|
1475
|
+
{: class="table table-striped"}
|
|
1476
|
+
|
|
1477
|
+
|
|
1478
|
+
### Return type
|
|
1479
|
+
|
|
1480
|
+
[**EmailMessage**](EmailMessage.html)
|
|
1481
|
+
|
|
1482
|
+
### HTTP request headers
|
|
1483
|
+
|
|
1484
|
+
- **Content-Type**: application/json
|
|
1485
|
+
- **Accept**: application/json
|
|
1486
|
+
|
|
1487
|
+
|
|
1488
|
+
|
|
1489
|
+
<a name="get_emails_email_id_participants_participant_id_wrapup"></a>
|
|
1490
|
+
|
|
1491
|
+
## -[**WrapupCode**](WrapupCode.html) get_emails_email_id_participants_participant_id_wrapup(email_id, participant_id, opts)
|
|
1492
|
+
|
|
1493
|
+
Get the wrap-up for this conversation participant.
|
|
1494
|
+
|
|
1495
|
+
|
|
1496
|
+
|
|
1497
|
+
### Example
|
|
1498
|
+
~~~ruby
|
|
1499
|
+
# load the gem
|
|
1500
|
+
require 'purecloud'
|
|
1501
|
+
# setup authorization
|
|
1502
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1503
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1504
|
+
environment = "mypurecloud.com"
|
|
1505
|
+
|
|
1506
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1507
|
+
|
|
1508
|
+
PureCloud.configure do |config|
|
|
1509
|
+
config.access_token = @authToken
|
|
1510
|
+
end
|
|
1511
|
+
|
|
1512
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1513
|
+
|
|
1514
|
+
email_id = "email_id_example" # String |
|
|
1515
|
+
|
|
1516
|
+
participant_id = "participant_id_example" # String |
|
|
1517
|
+
|
|
1518
|
+
opts = {
|
|
1519
|
+
provisional: false # BOOLEAN | Indicates if the wrap-up code is provisional.
|
|
1520
|
+
}
|
|
1521
|
+
|
|
1522
|
+
begin
|
|
1523
|
+
#Get the wrap-up for this conversation participant.
|
|
1524
|
+
result = api_instance.get_emails_email_id_participants_participant_id_wrapup(email_id, participant_id, opts)
|
|
1525
|
+
p result
|
|
1526
|
+
rescue PureCloud::ApiError => e
|
|
1527
|
+
puts "Exception when calling ConversationsApi->get_emails_email_id_participants_participant_id_wrapup: #{e}"
|
|
1528
|
+
end
|
|
1529
|
+
~~~
|
|
1530
|
+
|
|
1531
|
+
### Parameters
|
|
1532
|
+
|
|
1533
|
+
Name | Type | Description | Notes
|
|
1534
|
+
------------- | ------------- | ------------- | -------------
|
|
1535
|
+
**email_id** | **String**| |
|
|
1536
|
+
**participant_id** | **String**| |
|
|
1537
|
+
**provisional** | **BOOLEAN**| Indicates if the wrap-up code is provisional. | [optional] [default to false]
|
|
1538
|
+
{: class="table table-striped"}
|
|
1539
|
+
|
|
1540
|
+
|
|
1541
|
+
### Return type
|
|
1542
|
+
|
|
1543
|
+
[**WrapupCode**](WrapupCode.html)
|
|
1544
|
+
|
|
1545
|
+
### HTTP request headers
|
|
1546
|
+
|
|
1547
|
+
- **Content-Type**: application/json
|
|
1548
|
+
- **Accept**: application/json
|
|
1549
|
+
|
|
1550
|
+
|
|
1551
|
+
|
|
1552
|
+
<a name="get_emails_email_id_participants_participant_id_wrapupcodes"></a>
|
|
1553
|
+
|
|
1554
|
+
## -[**WrapupCode**](WrapupCode.html) get_emails_email_id_participants_participant_id_wrapupcodes(email_id, participant_id)
|
|
1555
|
+
|
|
1556
|
+
Get list of wrapup codes for this conversation participant
|
|
1557
|
+
|
|
1558
|
+
|
|
1559
|
+
|
|
1560
|
+
### Example
|
|
1561
|
+
~~~ruby
|
|
1562
|
+
# load the gem
|
|
1563
|
+
require 'purecloud'
|
|
1564
|
+
# setup authorization
|
|
1565
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1566
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1567
|
+
environment = "mypurecloud.com"
|
|
1568
|
+
|
|
1569
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1570
|
+
|
|
1571
|
+
PureCloud.configure do |config|
|
|
1572
|
+
config.access_token = @authToken
|
|
1573
|
+
end
|
|
1574
|
+
|
|
1575
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1576
|
+
|
|
1577
|
+
email_id = "email_id_example" # String |
|
|
1578
|
+
|
|
1579
|
+
participant_id = "participant_id_example" # String |
|
|
1580
|
+
|
|
1581
|
+
|
|
1582
|
+
begin
|
|
1583
|
+
#Get list of wrapup codes for this conversation participant
|
|
1584
|
+
result = api_instance.get_emails_email_id_participants_participant_id_wrapupcodes(email_id, participant_id)
|
|
1585
|
+
p result
|
|
1586
|
+
rescue PureCloud::ApiError => e
|
|
1587
|
+
puts "Exception when calling ConversationsApi->get_emails_email_id_participants_participant_id_wrapupcodes: #{e}"
|
|
1588
|
+
end
|
|
1589
|
+
~~~
|
|
1590
|
+
|
|
1591
|
+
### Parameters
|
|
1592
|
+
|
|
1593
|
+
Name | Type | Description | Notes
|
|
1594
|
+
------------- | ------------- | ------------- | -------------
|
|
1595
|
+
**email_id** | **String**| |
|
|
1596
|
+
**participant_id** | **String**| |
|
|
1597
|
+
{: class="table table-striped"}
|
|
1598
|
+
|
|
1599
|
+
|
|
1600
|
+
### Return type
|
|
1601
|
+
|
|
1602
|
+
[**WrapupCode**](WrapupCode.html)
|
|
1603
|
+
|
|
1604
|
+
### HTTP request headers
|
|
1605
|
+
|
|
1606
|
+
- **Content-Type**: application/json
|
|
1607
|
+
- **Accept**: application/json
|
|
1608
|
+
|
|
1609
|
+
|
|
1610
|
+
|
|
1611
|
+
<a name="patch_callbacks_callback_id_participants_participant_id"></a>
|
|
1612
|
+
|
|
1613
|
+
## - patch_callbacks_callback_id_participants_participant_id(callback_id, participant_id, opts)
|
|
1614
|
+
|
|
1615
|
+
Update conversation participant
|
|
1616
|
+
|
|
1617
|
+
|
|
1618
|
+
|
|
1619
|
+
### Example
|
|
1620
|
+
~~~ruby
|
|
1621
|
+
# load the gem
|
|
1622
|
+
require 'purecloud'
|
|
1623
|
+
# setup authorization
|
|
1624
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1625
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1626
|
+
environment = "mypurecloud.com"
|
|
1627
|
+
|
|
1628
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1629
|
+
|
|
1630
|
+
PureCloud.configure do |config|
|
|
1631
|
+
config.access_token = @authToken
|
|
1632
|
+
end
|
|
1633
|
+
|
|
1634
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1635
|
+
|
|
1636
|
+
callback_id = "callback_id_example" # String |
|
|
1637
|
+
|
|
1638
|
+
participant_id = "participant_id_example" # String |
|
|
1639
|
+
|
|
1640
|
+
opts = {
|
|
1641
|
+
body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest |
|
|
1642
|
+
}
|
|
1643
|
+
|
|
1644
|
+
begin
|
|
1645
|
+
#Update conversation participant
|
|
1646
|
+
api_instance.patch_callbacks_callback_id_participants_participant_id(callback_id, participant_id, opts)
|
|
1647
|
+
rescue PureCloud::ApiError => e
|
|
1648
|
+
puts "Exception when calling ConversationsApi->patch_callbacks_callback_id_participants_participant_id: #{e}"
|
|
1649
|
+
end
|
|
1650
|
+
~~~
|
|
1651
|
+
|
|
1652
|
+
### Parameters
|
|
1653
|
+
|
|
1654
|
+
Name | Type | Description | Notes
|
|
1655
|
+
------------- | ------------- | ------------- | -------------
|
|
1656
|
+
**callback_id** | **String**| |
|
|
1657
|
+
**participant_id** | **String**| |
|
|
1658
|
+
**body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| | [optional]
|
|
1659
|
+
{: class="table table-striped"}
|
|
1660
|
+
|
|
1661
|
+
|
|
1662
|
+
### Return type
|
|
1663
|
+
|
|
1664
|
+
nil (empty response body)
|
|
1665
|
+
|
|
1666
|
+
### HTTP request headers
|
|
1667
|
+
|
|
1668
|
+
- **Content-Type**: application/json
|
|
1669
|
+
- **Accept**: application/json
|
|
1670
|
+
|
|
1671
|
+
|
|
1672
|
+
|
|
1673
|
+
<a name="patch_callbacks_callback_id_participants_participant_id_attributes"></a>
|
|
1674
|
+
|
|
1675
|
+
## - patch_callbacks_callback_id_participants_participant_id_attributes(callback_id, participant_id, opts)
|
|
1676
|
+
|
|
1677
|
+
Update the attributes on a conversation participant.
|
|
1678
|
+
|
|
1679
|
+
|
|
1680
|
+
|
|
1681
|
+
### Example
|
|
1682
|
+
~~~ruby
|
|
1683
|
+
# load the gem
|
|
1684
|
+
require 'purecloud'
|
|
1685
|
+
# setup authorization
|
|
1686
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1687
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1688
|
+
environment = "mypurecloud.com"
|
|
1689
|
+
|
|
1690
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1691
|
+
|
|
1692
|
+
PureCloud.configure do |config|
|
|
1693
|
+
config.access_token = @authToken
|
|
1694
|
+
end
|
|
1695
|
+
|
|
1696
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1697
|
+
|
|
1698
|
+
callback_id = "callback_id_example" # String |
|
|
1699
|
+
|
|
1700
|
+
participant_id = "participant_id_example" # String |
|
|
1701
|
+
|
|
1702
|
+
opts = {
|
|
1703
|
+
body: PureCloud::ParticipantAttributes.new # ParticipantAttributes |
|
|
1704
|
+
}
|
|
1705
|
+
|
|
1706
|
+
begin
|
|
1707
|
+
#Update the attributes on a conversation participant.
|
|
1708
|
+
api_instance.patch_callbacks_callback_id_participants_participant_id_attributes(callback_id, participant_id, opts)
|
|
1709
|
+
rescue PureCloud::ApiError => e
|
|
1710
|
+
puts "Exception when calling ConversationsApi->patch_callbacks_callback_id_participants_participant_id_attributes: #{e}"
|
|
1711
|
+
end
|
|
1712
|
+
~~~
|
|
1713
|
+
|
|
1714
|
+
### Parameters
|
|
1715
|
+
|
|
1716
|
+
Name | Type | Description | Notes
|
|
1717
|
+
------------- | ------------- | ------------- | -------------
|
|
1718
|
+
**callback_id** | **String**| |
|
|
1719
|
+
**participant_id** | **String**| |
|
|
1720
|
+
**body** | [**ParticipantAttributes**](ParticipantAttributes.html)| | [optional]
|
|
1721
|
+
{: class="table table-striped"}
|
|
1722
|
+
|
|
1723
|
+
|
|
1724
|
+
### Return type
|
|
1725
|
+
|
|
1726
|
+
nil (empty response body)
|
|
1727
|
+
|
|
1728
|
+
### HTTP request headers
|
|
1729
|
+
|
|
1730
|
+
- **Content-Type**: application/json
|
|
1731
|
+
- **Accept**: application/json
|
|
1732
|
+
|
|
1733
|
+
|
|
1734
|
+
|
|
1735
|
+
<a name="patch_calls_call_id"></a>
|
|
1736
|
+
|
|
1737
|
+
## -[**Conversation**](Conversation.html) patch_calls_call_id(call_id, opts)
|
|
1738
|
+
|
|
1739
|
+
Update conversation
|
|
1740
|
+
|
|
1741
|
+
|
|
1742
|
+
|
|
1743
|
+
### Example
|
|
1744
|
+
~~~ruby
|
|
1745
|
+
# load the gem
|
|
1746
|
+
require 'purecloud'
|
|
1747
|
+
# setup authorization
|
|
1748
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1749
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1750
|
+
environment = "mypurecloud.com"
|
|
1751
|
+
|
|
1752
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1753
|
+
|
|
1754
|
+
PureCloud.configure do |config|
|
|
1755
|
+
config.access_token = @authToken
|
|
1756
|
+
end
|
|
1757
|
+
|
|
1758
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1759
|
+
|
|
1760
|
+
call_id = "call_id_example" # String |
|
|
1761
|
+
|
|
1762
|
+
opts = {
|
|
1763
|
+
body: PureCloud::Conversation.new # Conversation | Conversation
|
|
1764
|
+
}
|
|
1765
|
+
|
|
1766
|
+
begin
|
|
1767
|
+
#Update conversation
|
|
1768
|
+
result = api_instance.patch_calls_call_id(call_id, opts)
|
|
1769
|
+
p result
|
|
1770
|
+
rescue PureCloud::ApiError => e
|
|
1771
|
+
puts "Exception when calling ConversationsApi->patch_calls_call_id: #{e}"
|
|
1772
|
+
end
|
|
1773
|
+
~~~
|
|
1774
|
+
|
|
1775
|
+
### Parameters
|
|
1776
|
+
|
|
1777
|
+
Name | Type | Description | Notes
|
|
1778
|
+
------------- | ------------- | ------------- | -------------
|
|
1779
|
+
**call_id** | **String**| |
|
|
1780
|
+
**body** | [**Conversation**](Conversation.html)| Conversation | [optional]
|
|
1781
|
+
{: class="table table-striped"}
|
|
1782
|
+
|
|
1783
|
+
|
|
1784
|
+
### Return type
|
|
1785
|
+
|
|
1786
|
+
[**Conversation**](Conversation.html)
|
|
1787
|
+
|
|
1788
|
+
### HTTP request headers
|
|
1789
|
+
|
|
1790
|
+
- **Content-Type**: application/json
|
|
1791
|
+
- **Accept**: application/json
|
|
1792
|
+
|
|
1793
|
+
|
|
1794
|
+
|
|
1795
|
+
<a name="patch_calls_call_id_participants_participant_id"></a>
|
|
1796
|
+
|
|
1797
|
+
## - patch_calls_call_id_participants_participant_id(call_id, participant_id, opts)
|
|
1798
|
+
|
|
1799
|
+
Update conversation participant
|
|
1800
|
+
|
|
1801
|
+
|
|
1802
|
+
|
|
1803
|
+
### Example
|
|
1804
|
+
~~~ruby
|
|
1805
|
+
# load the gem
|
|
1806
|
+
require 'purecloud'
|
|
1807
|
+
# setup authorization
|
|
1808
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1809
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1810
|
+
environment = "mypurecloud.com"
|
|
1811
|
+
|
|
1812
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1813
|
+
|
|
1814
|
+
PureCloud.configure do |config|
|
|
1815
|
+
config.access_token = @authToken
|
|
1816
|
+
end
|
|
1817
|
+
|
|
1818
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1819
|
+
|
|
1820
|
+
call_id = "call_id_example" # String |
|
|
1821
|
+
|
|
1822
|
+
participant_id = "participant_id_example" # String |
|
|
1823
|
+
|
|
1824
|
+
opts = {
|
|
1825
|
+
body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest |
|
|
1826
|
+
}
|
|
1827
|
+
|
|
1828
|
+
begin
|
|
1829
|
+
#Update conversation participant
|
|
1830
|
+
api_instance.patch_calls_call_id_participants_participant_id(call_id, participant_id, opts)
|
|
1831
|
+
rescue PureCloud::ApiError => e
|
|
1832
|
+
puts "Exception when calling ConversationsApi->patch_calls_call_id_participants_participant_id: #{e}"
|
|
1833
|
+
end
|
|
1834
|
+
~~~
|
|
1835
|
+
|
|
1836
|
+
### Parameters
|
|
1837
|
+
|
|
1838
|
+
Name | Type | Description | Notes
|
|
1839
|
+
------------- | ------------- | ------------- | -------------
|
|
1840
|
+
**call_id** | **String**| |
|
|
1841
|
+
**participant_id** | **String**| |
|
|
1842
|
+
**body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| | [optional]
|
|
1843
|
+
{: class="table table-striped"}
|
|
1844
|
+
|
|
1845
|
+
|
|
1846
|
+
### Return type
|
|
1847
|
+
|
|
1848
|
+
nil (empty response body)
|
|
1849
|
+
|
|
1850
|
+
### HTTP request headers
|
|
1851
|
+
|
|
1852
|
+
- **Content-Type**: application/json
|
|
1853
|
+
- **Accept**: application/json
|
|
1854
|
+
|
|
1855
|
+
|
|
1856
|
+
|
|
1857
|
+
<a name="patch_calls_call_id_participants_participant_id_attributes"></a>
|
|
1858
|
+
|
|
1859
|
+
## - patch_calls_call_id_participants_participant_id_attributes(call_id, participant_id, opts)
|
|
1860
|
+
|
|
1861
|
+
Update the attributes on a conversation participant.
|
|
1862
|
+
|
|
1863
|
+
|
|
1864
|
+
|
|
1865
|
+
### Example
|
|
1866
|
+
~~~ruby
|
|
1867
|
+
# load the gem
|
|
1868
|
+
require 'purecloud'
|
|
1869
|
+
# setup authorization
|
|
1870
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1871
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1872
|
+
environment = "mypurecloud.com"
|
|
1873
|
+
|
|
1874
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1875
|
+
|
|
1876
|
+
PureCloud.configure do |config|
|
|
1877
|
+
config.access_token = @authToken
|
|
1878
|
+
end
|
|
1879
|
+
|
|
1880
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1881
|
+
|
|
1882
|
+
call_id = "call_id_example" # String |
|
|
1883
|
+
|
|
1884
|
+
participant_id = "participant_id_example" # String |
|
|
1885
|
+
|
|
1886
|
+
opts = {
|
|
1887
|
+
body: PureCloud::ParticipantAttributes.new # ParticipantAttributes |
|
|
1888
|
+
}
|
|
1889
|
+
|
|
1890
|
+
begin
|
|
1891
|
+
#Update the attributes on a conversation participant.
|
|
1892
|
+
api_instance.patch_calls_call_id_participants_participant_id_attributes(call_id, participant_id, opts)
|
|
1893
|
+
rescue PureCloud::ApiError => e
|
|
1894
|
+
puts "Exception when calling ConversationsApi->patch_calls_call_id_participants_participant_id_attributes: #{e}"
|
|
1895
|
+
end
|
|
1896
|
+
~~~
|
|
1897
|
+
|
|
1898
|
+
### Parameters
|
|
1899
|
+
|
|
1900
|
+
Name | Type | Description | Notes
|
|
1901
|
+
------------- | ------------- | ------------- | -------------
|
|
1902
|
+
**call_id** | **String**| |
|
|
1903
|
+
**participant_id** | **String**| |
|
|
1904
|
+
**body** | [**ParticipantAttributes**](ParticipantAttributes.html)| | [optional]
|
|
1905
|
+
{: class="table table-striped"}
|
|
1906
|
+
|
|
1907
|
+
|
|
1908
|
+
### Return type
|
|
1909
|
+
|
|
1910
|
+
nil (empty response body)
|
|
1911
|
+
|
|
1912
|
+
### HTTP request headers
|
|
1913
|
+
|
|
1914
|
+
- **Content-Type**: application/json
|
|
1915
|
+
- **Accept**: application/json
|
|
1916
|
+
|
|
1917
|
+
|
|
1918
|
+
|
|
1919
|
+
<a name="patch_calls_call_id_participants_participant_id_consult"></a>
|
|
1920
|
+
|
|
1921
|
+
## -[**ConsultTransferResponse**](ConsultTransferResponse.html) patch_calls_call_id_participants_participant_id_consult(call_id, participant_id, opts)
|
|
1922
|
+
|
|
1923
|
+
Change who can speak
|
|
1924
|
+
|
|
1925
|
+
|
|
1926
|
+
|
|
1927
|
+
### Example
|
|
1928
|
+
~~~ruby
|
|
1929
|
+
# load the gem
|
|
1930
|
+
require 'purecloud'
|
|
1931
|
+
# setup authorization
|
|
1932
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1933
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1934
|
+
environment = "mypurecloud.com"
|
|
1935
|
+
|
|
1936
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
1937
|
+
|
|
1938
|
+
PureCloud.configure do |config|
|
|
1939
|
+
config.access_token = @authToken
|
|
1940
|
+
end
|
|
1941
|
+
|
|
1942
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
1943
|
+
|
|
1944
|
+
call_id = "call_id_example" # String |
|
|
1945
|
+
|
|
1946
|
+
participant_id = "participant_id_example" # String |
|
|
1947
|
+
|
|
1948
|
+
opts = {
|
|
1949
|
+
body: PureCloud::ConsultTransferUpdate.new # ConsultTransferUpdate | new speak to
|
|
1950
|
+
}
|
|
1951
|
+
|
|
1952
|
+
begin
|
|
1953
|
+
#Change who can speak
|
|
1954
|
+
result = api_instance.patch_calls_call_id_participants_participant_id_consult(call_id, participant_id, opts)
|
|
1955
|
+
p result
|
|
1956
|
+
rescue PureCloud::ApiError => e
|
|
1957
|
+
puts "Exception when calling ConversationsApi->patch_calls_call_id_participants_participant_id_consult: #{e}"
|
|
1958
|
+
end
|
|
1959
|
+
~~~
|
|
1960
|
+
|
|
1961
|
+
### Parameters
|
|
1962
|
+
|
|
1963
|
+
Name | Type | Description | Notes
|
|
1964
|
+
------------- | ------------- | ------------- | -------------
|
|
1965
|
+
**call_id** | **String**| |
|
|
1966
|
+
**participant_id** | **String**| |
|
|
1967
|
+
**body** | [**ConsultTransferUpdate**](ConsultTransferUpdate.html)| new speak to | [optional]
|
|
1968
|
+
{: class="table table-striped"}
|
|
1969
|
+
|
|
1970
|
+
|
|
1971
|
+
### Return type
|
|
1972
|
+
|
|
1973
|
+
[**ConsultTransferResponse**](ConsultTransferResponse.html)
|
|
1974
|
+
|
|
1975
|
+
### HTTP request headers
|
|
1976
|
+
|
|
1977
|
+
- **Content-Type**: application/json
|
|
1978
|
+
- **Accept**: application/json
|
|
1979
|
+
|
|
1980
|
+
|
|
1981
|
+
|
|
1982
|
+
<a name="patch_chats_chat_id_participants_participant_id"></a>
|
|
1983
|
+
|
|
1984
|
+
## - patch_chats_chat_id_participants_participant_id(chat_id, participant_id, opts)
|
|
1985
|
+
|
|
1986
|
+
Update conversation participant
|
|
1987
|
+
|
|
1988
|
+
|
|
1989
|
+
|
|
1990
|
+
### Example
|
|
1991
|
+
~~~ruby
|
|
1992
|
+
# load the gem
|
|
1993
|
+
require 'purecloud'
|
|
1994
|
+
# setup authorization
|
|
1995
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
1996
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
1997
|
+
environment = "mypurecloud.com"
|
|
1998
|
+
|
|
1999
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2000
|
+
|
|
2001
|
+
PureCloud.configure do |config|
|
|
2002
|
+
config.access_token = @authToken
|
|
2003
|
+
end
|
|
2004
|
+
|
|
2005
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2006
|
+
|
|
2007
|
+
chat_id = "chat_id_example" # String |
|
|
2008
|
+
|
|
2009
|
+
participant_id = "participant_id_example" # String |
|
|
2010
|
+
|
|
2011
|
+
opts = {
|
|
2012
|
+
body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest |
|
|
2013
|
+
}
|
|
2014
|
+
|
|
2015
|
+
begin
|
|
2016
|
+
#Update conversation participant
|
|
2017
|
+
api_instance.patch_chats_chat_id_participants_participant_id(chat_id, participant_id, opts)
|
|
2018
|
+
rescue PureCloud::ApiError => e
|
|
2019
|
+
puts "Exception when calling ConversationsApi->patch_chats_chat_id_participants_participant_id: #{e}"
|
|
2020
|
+
end
|
|
2021
|
+
~~~
|
|
2022
|
+
|
|
2023
|
+
### Parameters
|
|
2024
|
+
|
|
2025
|
+
Name | Type | Description | Notes
|
|
2026
|
+
------------- | ------------- | ------------- | -------------
|
|
2027
|
+
**chat_id** | **String**| |
|
|
2028
|
+
**participant_id** | **String**| |
|
|
2029
|
+
**body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| | [optional]
|
|
2030
|
+
{: class="table table-striped"}
|
|
2031
|
+
|
|
2032
|
+
|
|
2033
|
+
### Return type
|
|
2034
|
+
|
|
2035
|
+
nil (empty response body)
|
|
2036
|
+
|
|
2037
|
+
### HTTP request headers
|
|
2038
|
+
|
|
2039
|
+
- **Content-Type**: application/json
|
|
2040
|
+
- **Accept**: application/json
|
|
2041
|
+
|
|
2042
|
+
|
|
2043
|
+
|
|
2044
|
+
<a name="patch_chats_chat_id_participants_participant_id_attributes"></a>
|
|
2045
|
+
|
|
2046
|
+
## - patch_chats_chat_id_participants_participant_id_attributes(chat_id, participant_id, opts)
|
|
2047
|
+
|
|
2048
|
+
Update the attributes on a conversation participant.
|
|
2049
|
+
|
|
2050
|
+
|
|
2051
|
+
|
|
2052
|
+
### Example
|
|
2053
|
+
~~~ruby
|
|
2054
|
+
# load the gem
|
|
2055
|
+
require 'purecloud'
|
|
2056
|
+
# setup authorization
|
|
2057
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2058
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2059
|
+
environment = "mypurecloud.com"
|
|
2060
|
+
|
|
2061
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2062
|
+
|
|
2063
|
+
PureCloud.configure do |config|
|
|
2064
|
+
config.access_token = @authToken
|
|
2065
|
+
end
|
|
2066
|
+
|
|
2067
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2068
|
+
|
|
2069
|
+
chat_id = "chat_id_example" # String |
|
|
2070
|
+
|
|
2071
|
+
participant_id = "participant_id_example" # String |
|
|
2072
|
+
|
|
2073
|
+
opts = {
|
|
2074
|
+
body: PureCloud::ParticipantAttributes.new # ParticipantAttributes |
|
|
2075
|
+
}
|
|
2076
|
+
|
|
2077
|
+
begin
|
|
2078
|
+
#Update the attributes on a conversation participant.
|
|
2079
|
+
api_instance.patch_chats_chat_id_participants_participant_id_attributes(chat_id, participant_id, opts)
|
|
2080
|
+
rescue PureCloud::ApiError => e
|
|
2081
|
+
puts "Exception when calling ConversationsApi->patch_chats_chat_id_participants_participant_id_attributes: #{e}"
|
|
2082
|
+
end
|
|
2083
|
+
~~~
|
|
2084
|
+
|
|
2085
|
+
### Parameters
|
|
2086
|
+
|
|
2087
|
+
Name | Type | Description | Notes
|
|
2088
|
+
------------- | ------------- | ------------- | -------------
|
|
2089
|
+
**chat_id** | **String**| |
|
|
2090
|
+
**participant_id** | **String**| |
|
|
2091
|
+
**body** | [**ParticipantAttributes**](ParticipantAttributes.html)| | [optional]
|
|
2092
|
+
{: class="table table-striped"}
|
|
2093
|
+
|
|
2094
|
+
|
|
2095
|
+
### Return type
|
|
2096
|
+
|
|
2097
|
+
nil (empty response body)
|
|
2098
|
+
|
|
2099
|
+
### HTTP request headers
|
|
2100
|
+
|
|
2101
|
+
- **Content-Type**: application/json
|
|
2102
|
+
- **Accept**: application/json
|
|
2103
|
+
|
|
2104
|
+
|
|
2105
|
+
|
|
2106
|
+
<a name="patch_conversation_id_participants_participant_id"></a>
|
|
2107
|
+
|
|
2108
|
+
## - patch_conversation_id_participants_participant_id(conversation_id, participant_id, opts)
|
|
2109
|
+
|
|
2110
|
+
Update a participant.
|
|
2111
|
+
|
|
2112
|
+
Update conversation participant.
|
|
2113
|
+
|
|
2114
|
+
### Example
|
|
2115
|
+
~~~ruby
|
|
2116
|
+
# load the gem
|
|
2117
|
+
require 'purecloud'
|
|
2118
|
+
# setup authorization
|
|
2119
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2120
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2121
|
+
environment = "mypurecloud.com"
|
|
2122
|
+
|
|
2123
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2124
|
+
|
|
2125
|
+
PureCloud.configure do |config|
|
|
2126
|
+
config.access_token = @authToken
|
|
2127
|
+
end
|
|
2128
|
+
|
|
2129
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2130
|
+
|
|
2131
|
+
conversation_id = "conversation_id_example" # String | conversation ID
|
|
2132
|
+
|
|
2133
|
+
participant_id = "participant_id_example" # String | participant ID
|
|
2134
|
+
|
|
2135
|
+
opts = {
|
|
2136
|
+
body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest |
|
|
2137
|
+
}
|
|
2138
|
+
|
|
2139
|
+
begin
|
|
2140
|
+
#Update a participant.
|
|
2141
|
+
api_instance.patch_conversation_id_participants_participant_id(conversation_id, participant_id, opts)
|
|
2142
|
+
rescue PureCloud::ApiError => e
|
|
2143
|
+
puts "Exception when calling ConversationsApi->patch_conversation_id_participants_participant_id: #{e}"
|
|
2144
|
+
end
|
|
2145
|
+
~~~
|
|
2146
|
+
|
|
2147
|
+
### Parameters
|
|
2148
|
+
|
|
2149
|
+
Name | Type | Description | Notes
|
|
2150
|
+
------------- | ------------- | ------------- | -------------
|
|
2151
|
+
**conversation_id** | **String**| conversation ID |
|
|
2152
|
+
**participant_id** | **String**| participant ID |
|
|
2153
|
+
**body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| | [optional]
|
|
2154
|
+
{: class="table table-striped"}
|
|
2155
|
+
|
|
2156
|
+
|
|
2157
|
+
### Return type
|
|
2158
|
+
|
|
2159
|
+
nil (empty response body)
|
|
2160
|
+
|
|
2161
|
+
### HTTP request headers
|
|
2162
|
+
|
|
2163
|
+
- **Content-Type**: application/json
|
|
2164
|
+
- **Accept**: application/json
|
|
2165
|
+
|
|
2166
|
+
|
|
2167
|
+
|
|
2168
|
+
<a name="patch_conversation_id_participants_participant_id_attributes"></a>
|
|
2169
|
+
|
|
2170
|
+
## - patch_conversation_id_participants_participant_id_attributes(conversation_id, participant_id, opts)
|
|
2171
|
+
|
|
2172
|
+
Update the attributes on a conversation participant.
|
|
2173
|
+
|
|
2174
|
+
|
|
2175
|
+
|
|
2176
|
+
### Example
|
|
2177
|
+
~~~ruby
|
|
2178
|
+
# load the gem
|
|
2179
|
+
require 'purecloud'
|
|
2180
|
+
# setup authorization
|
|
2181
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2182
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2183
|
+
environment = "mypurecloud.com"
|
|
2184
|
+
|
|
2185
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2186
|
+
|
|
2187
|
+
PureCloud.configure do |config|
|
|
2188
|
+
config.access_token = @authToken
|
|
2189
|
+
end
|
|
2190
|
+
|
|
2191
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2192
|
+
|
|
2193
|
+
conversation_id = "conversation_id_example" # String | conversation ID
|
|
2194
|
+
|
|
2195
|
+
participant_id = "participant_id_example" # String | participant ID
|
|
2196
|
+
|
|
2197
|
+
opts = {
|
|
2198
|
+
body: PureCloud::ParticipantAttributes.new # ParticipantAttributes |
|
|
2199
|
+
}
|
|
2200
|
+
|
|
2201
|
+
begin
|
|
2202
|
+
#Update the attributes on a conversation participant.
|
|
2203
|
+
api_instance.patch_conversation_id_participants_participant_id_attributes(conversation_id, participant_id, opts)
|
|
2204
|
+
rescue PureCloud::ApiError => e
|
|
2205
|
+
puts "Exception when calling ConversationsApi->patch_conversation_id_participants_participant_id_attributes: #{e}"
|
|
2206
|
+
end
|
|
2207
|
+
~~~
|
|
2208
|
+
|
|
2209
|
+
### Parameters
|
|
2210
|
+
|
|
2211
|
+
Name | Type | Description | Notes
|
|
2212
|
+
------------- | ------------- | ------------- | -------------
|
|
2213
|
+
**conversation_id** | **String**| conversation ID |
|
|
2214
|
+
**participant_id** | **String**| participant ID |
|
|
2215
|
+
**body** | [**ParticipantAttributes**](ParticipantAttributes.html)| | [optional]
|
|
2216
|
+
{: class="table table-striped"}
|
|
2217
|
+
|
|
2218
|
+
|
|
2219
|
+
### Return type
|
|
2220
|
+
|
|
2221
|
+
nil (empty response body)
|
|
2222
|
+
|
|
2223
|
+
### HTTP request headers
|
|
2224
|
+
|
|
2225
|
+
- **Content-Type**: application/json
|
|
2226
|
+
- **Accept**: application/json
|
|
2227
|
+
|
|
2228
|
+
|
|
2229
|
+
|
|
2230
|
+
<a name="patch_emails_email_id_participants_participant_id"></a>
|
|
2231
|
+
|
|
2232
|
+
## - patch_emails_email_id_participants_participant_id(email_id, participant_id, opts)
|
|
2233
|
+
|
|
2234
|
+
Update conversation participant
|
|
2235
|
+
|
|
2236
|
+
|
|
2237
|
+
|
|
2238
|
+
### Example
|
|
2239
|
+
~~~ruby
|
|
2240
|
+
# load the gem
|
|
2241
|
+
require 'purecloud'
|
|
2242
|
+
# setup authorization
|
|
2243
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2244
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2245
|
+
environment = "mypurecloud.com"
|
|
2246
|
+
|
|
2247
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2248
|
+
|
|
2249
|
+
PureCloud.configure do |config|
|
|
2250
|
+
config.access_token = @authToken
|
|
2251
|
+
end
|
|
2252
|
+
|
|
2253
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2254
|
+
|
|
2255
|
+
email_id = "email_id_example" # String |
|
|
2256
|
+
|
|
2257
|
+
participant_id = "participant_id_example" # String |
|
|
2258
|
+
|
|
2259
|
+
opts = {
|
|
2260
|
+
body: PureCloud::MediaParticipantRequest.new # MediaParticipantRequest |
|
|
2261
|
+
}
|
|
2262
|
+
|
|
2263
|
+
begin
|
|
2264
|
+
#Update conversation participant
|
|
2265
|
+
api_instance.patch_emails_email_id_participants_participant_id(email_id, participant_id, opts)
|
|
2266
|
+
rescue PureCloud::ApiError => e
|
|
2267
|
+
puts "Exception when calling ConversationsApi->patch_emails_email_id_participants_participant_id: #{e}"
|
|
2268
|
+
end
|
|
2269
|
+
~~~
|
|
2270
|
+
|
|
2271
|
+
### Parameters
|
|
2272
|
+
|
|
2273
|
+
Name | Type | Description | Notes
|
|
2274
|
+
------------- | ------------- | ------------- | -------------
|
|
2275
|
+
**email_id** | **String**| |
|
|
2276
|
+
**participant_id** | **String**| |
|
|
2277
|
+
**body** | [**MediaParticipantRequest**](MediaParticipantRequest.html)| | [optional]
|
|
2278
|
+
{: class="table table-striped"}
|
|
2279
|
+
|
|
2280
|
+
|
|
2281
|
+
### Return type
|
|
2282
|
+
|
|
2283
|
+
nil (empty response body)
|
|
2284
|
+
|
|
2285
|
+
### HTTP request headers
|
|
2286
|
+
|
|
2287
|
+
- **Content-Type**: application/json
|
|
2288
|
+
- **Accept**: application/json
|
|
2289
|
+
|
|
2290
|
+
|
|
2291
|
+
|
|
2292
|
+
<a name="patch_emails_email_id_participants_participant_id_attributes"></a>
|
|
2293
|
+
|
|
2294
|
+
## - patch_emails_email_id_participants_participant_id_attributes(email_id, participant_id, opts)
|
|
2295
|
+
|
|
2296
|
+
Update the attributes on a conversation participant.
|
|
2297
|
+
|
|
2298
|
+
|
|
2299
|
+
|
|
2300
|
+
### Example
|
|
2301
|
+
~~~ruby
|
|
2302
|
+
# load the gem
|
|
2303
|
+
require 'purecloud'
|
|
2304
|
+
# setup authorization
|
|
2305
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2306
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2307
|
+
environment = "mypurecloud.com"
|
|
2308
|
+
|
|
2309
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2310
|
+
|
|
2311
|
+
PureCloud.configure do |config|
|
|
2312
|
+
config.access_token = @authToken
|
|
2313
|
+
end
|
|
2314
|
+
|
|
2315
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2316
|
+
|
|
2317
|
+
email_id = "email_id_example" # String |
|
|
2318
|
+
|
|
2319
|
+
participant_id = "participant_id_example" # String |
|
|
2320
|
+
|
|
2321
|
+
opts = {
|
|
2322
|
+
body: PureCloud::ParticipantAttributes.new # ParticipantAttributes |
|
|
2323
|
+
}
|
|
2324
|
+
|
|
2325
|
+
begin
|
|
2326
|
+
#Update the attributes on a conversation participant.
|
|
2327
|
+
api_instance.patch_emails_email_id_participants_participant_id_attributes(email_id, participant_id, opts)
|
|
2328
|
+
rescue PureCloud::ApiError => e
|
|
2329
|
+
puts "Exception when calling ConversationsApi->patch_emails_email_id_participants_participant_id_attributes: #{e}"
|
|
2330
|
+
end
|
|
2331
|
+
~~~
|
|
2332
|
+
|
|
2333
|
+
### Parameters
|
|
2334
|
+
|
|
2335
|
+
Name | Type | Description | Notes
|
|
2336
|
+
------------- | ------------- | ------------- | -------------
|
|
2337
|
+
**email_id** | **String**| |
|
|
2338
|
+
**participant_id** | **String**| |
|
|
2339
|
+
**body** | [**ParticipantAttributes**](ParticipantAttributes.html)| | [optional]
|
|
2340
|
+
{: class="table table-striped"}
|
|
2341
|
+
|
|
2342
|
+
|
|
2343
|
+
### Return type
|
|
2344
|
+
|
|
2345
|
+
nil (empty response body)
|
|
2346
|
+
|
|
2347
|
+
### HTTP request headers
|
|
2348
|
+
|
|
2349
|
+
- **Content-Type**: application/json
|
|
2350
|
+
- **Accept**: application/json
|
|
2351
|
+
|
|
2352
|
+
|
|
2353
|
+
|
|
2354
|
+
<a name="post_callbacks_callback_id_participants_participant_id_replace"></a>
|
|
2355
|
+
|
|
2356
|
+
## - post_callbacks_callback_id_participants_participant_id_replace(callback_id, participant_id, opts)
|
|
2357
|
+
|
|
2358
|
+
Replace this participant with the specified user and/or address
|
|
2359
|
+
|
|
2360
|
+
|
|
2361
|
+
|
|
2362
|
+
### Example
|
|
2363
|
+
~~~ruby
|
|
2364
|
+
# load the gem
|
|
2365
|
+
require 'purecloud'
|
|
2366
|
+
# setup authorization
|
|
2367
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2368
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2369
|
+
environment = "mypurecloud.com"
|
|
2370
|
+
|
|
2371
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2372
|
+
|
|
2373
|
+
PureCloud.configure do |config|
|
|
2374
|
+
config.access_token = @authToken
|
|
2375
|
+
end
|
|
2376
|
+
|
|
2377
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2378
|
+
|
|
2379
|
+
callback_id = "callback_id_example" # String |
|
|
2380
|
+
|
|
2381
|
+
participant_id = "participant_id_example" # String |
|
|
2382
|
+
|
|
2383
|
+
opts = {
|
|
2384
|
+
body: PureCloud::TransferRequest.new # TransferRequest |
|
|
2385
|
+
}
|
|
2386
|
+
|
|
2387
|
+
begin
|
|
2388
|
+
#Replace this participant with the specified user and/or address
|
|
2389
|
+
api_instance.post_callbacks_callback_id_participants_participant_id_replace(callback_id, participant_id, opts)
|
|
2390
|
+
rescue PureCloud::ApiError => e
|
|
2391
|
+
puts "Exception when calling ConversationsApi->post_callbacks_callback_id_participants_participant_id_replace: #{e}"
|
|
2392
|
+
end
|
|
2393
|
+
~~~
|
|
2394
|
+
|
|
2395
|
+
### Parameters
|
|
2396
|
+
|
|
2397
|
+
Name | Type | Description | Notes
|
|
2398
|
+
------------- | ------------- | ------------- | -------------
|
|
2399
|
+
**callback_id** | **String**| |
|
|
2400
|
+
**participant_id** | **String**| |
|
|
2401
|
+
**body** | [**TransferRequest**](TransferRequest.html)| | [optional]
|
|
2402
|
+
{: class="table table-striped"}
|
|
2403
|
+
|
|
2404
|
+
|
|
2405
|
+
### Return type
|
|
2406
|
+
|
|
2407
|
+
nil (empty response body)
|
|
2408
|
+
|
|
2409
|
+
### HTTP request headers
|
|
2410
|
+
|
|
2411
|
+
- **Content-Type**: application/json
|
|
2412
|
+
- **Accept**: application/json
|
|
2413
|
+
|
|
2414
|
+
|
|
2415
|
+
|
|
2416
|
+
<a name="post_calls"></a>
|
|
2417
|
+
|
|
2418
|
+
## -[**CreateCallResponse**](CreateCallResponse.html) post_calls(opts)
|
|
2419
|
+
|
|
2420
|
+
Create a call conversation
|
|
2421
|
+
|
|
2422
|
+
|
|
2423
|
+
|
|
2424
|
+
### Example
|
|
2425
|
+
~~~ruby
|
|
2426
|
+
# load the gem
|
|
2427
|
+
require 'purecloud'
|
|
2428
|
+
# setup authorization
|
|
2429
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2430
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2431
|
+
environment = "mypurecloud.com"
|
|
2432
|
+
|
|
2433
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2434
|
+
|
|
2435
|
+
PureCloud.configure do |config|
|
|
2436
|
+
config.access_token = @authToken
|
|
2437
|
+
end
|
|
2438
|
+
|
|
2439
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2440
|
+
|
|
2441
|
+
opts = {
|
|
2442
|
+
body: PureCloud::CreateCallRequest.new # CreateCallRequest |
|
|
2443
|
+
}
|
|
2444
|
+
|
|
2445
|
+
begin
|
|
2446
|
+
#Create a call conversation
|
|
2447
|
+
result = api_instance.post_calls(opts)
|
|
2448
|
+
p result
|
|
2449
|
+
rescue PureCloud::ApiError => e
|
|
2450
|
+
puts "Exception when calling ConversationsApi->post_calls: #{e}"
|
|
2451
|
+
end
|
|
2452
|
+
~~~
|
|
2453
|
+
|
|
2454
|
+
### Parameters
|
|
2455
|
+
|
|
2456
|
+
Name | Type | Description | Notes
|
|
2457
|
+
------------- | ------------- | ------------- | -------------
|
|
2458
|
+
**body** | [**CreateCallRequest**](CreateCallRequest.html)| | [optional]
|
|
2459
|
+
{: class="table table-striped"}
|
|
2460
|
+
|
|
2461
|
+
|
|
2462
|
+
### Return type
|
|
2463
|
+
|
|
2464
|
+
[**CreateCallResponse**](CreateCallResponse.html)
|
|
2465
|
+
|
|
2466
|
+
### HTTP request headers
|
|
2467
|
+
|
|
2468
|
+
- **Content-Type**: application/json
|
|
2469
|
+
- **Accept**: application/json
|
|
2470
|
+
|
|
2471
|
+
|
|
2472
|
+
|
|
2473
|
+
<a name="post_calls_call_id"></a>
|
|
2474
|
+
|
|
2475
|
+
## -[**Conversation**](Conversation.html) post_calls_call_id(call_id, opts)
|
|
2476
|
+
|
|
2477
|
+
Add a new call to a conversation
|
|
2478
|
+
|
|
2479
|
+
|
|
2480
|
+
|
|
2481
|
+
### Example
|
|
2482
|
+
~~~ruby
|
|
2483
|
+
# load the gem
|
|
2484
|
+
require 'purecloud'
|
|
2485
|
+
# setup authorization
|
|
2486
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2487
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2488
|
+
environment = "mypurecloud.com"
|
|
2489
|
+
|
|
2490
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2491
|
+
|
|
2492
|
+
PureCloud.configure do |config|
|
|
2493
|
+
config.access_token = @authToken
|
|
2494
|
+
end
|
|
2495
|
+
|
|
2496
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2497
|
+
|
|
2498
|
+
call_id = "call_id_example" # String |
|
|
2499
|
+
|
|
2500
|
+
opts = {
|
|
2501
|
+
body: PureCloud::CallCommand.new # CallCommand | Conversation
|
|
2502
|
+
}
|
|
2503
|
+
|
|
2504
|
+
begin
|
|
2505
|
+
#Add a new call to a conversation
|
|
2506
|
+
result = api_instance.post_calls_call_id(call_id, opts)
|
|
2507
|
+
p result
|
|
2508
|
+
rescue PureCloud::ApiError => e
|
|
2509
|
+
puts "Exception when calling ConversationsApi->post_calls_call_id: #{e}"
|
|
2510
|
+
end
|
|
2511
|
+
~~~
|
|
2512
|
+
|
|
2513
|
+
### Parameters
|
|
2514
|
+
|
|
2515
|
+
Name | Type | Description | Notes
|
|
2516
|
+
------------- | ------------- | ------------- | -------------
|
|
2517
|
+
**call_id** | **String**| |
|
|
2518
|
+
**body** | [**CallCommand**](CallCommand.html)| Conversation | [optional]
|
|
2519
|
+
{: class="table table-striped"}
|
|
2520
|
+
|
|
2521
|
+
|
|
2522
|
+
### Return type
|
|
2523
|
+
|
|
2524
|
+
[**Conversation**](Conversation.html)
|
|
2525
|
+
|
|
2526
|
+
### HTTP request headers
|
|
2527
|
+
|
|
2528
|
+
- **Content-Type**: application/json
|
|
2529
|
+
- **Accept**: application/json
|
|
2530
|
+
|
|
2531
|
+
|
|
2532
|
+
|
|
2533
|
+
<a name="post_calls_call_id_participants"></a>
|
|
2534
|
+
|
|
2535
|
+
## -[**Conversation**](Conversation.html) post_calls_call_id_participants(call_id, opts)
|
|
2536
|
+
|
|
2537
|
+
Add participants to a conversation
|
|
2538
|
+
|
|
2539
|
+
|
|
2540
|
+
|
|
2541
|
+
### Example
|
|
2542
|
+
~~~ruby
|
|
2543
|
+
# load the gem
|
|
2544
|
+
require 'purecloud'
|
|
2545
|
+
# setup authorization
|
|
2546
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2547
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2548
|
+
environment = "mypurecloud.com"
|
|
2549
|
+
|
|
2550
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2551
|
+
|
|
2552
|
+
PureCloud.configure do |config|
|
|
2553
|
+
config.access_token = @authToken
|
|
2554
|
+
end
|
|
2555
|
+
|
|
2556
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2557
|
+
|
|
2558
|
+
call_id = "call_id_example" # String |
|
|
2559
|
+
|
|
2560
|
+
opts = {
|
|
2561
|
+
body: PureCloud::Conversation.new # Conversation | Conversation
|
|
2562
|
+
}
|
|
2563
|
+
|
|
2564
|
+
begin
|
|
2565
|
+
#Add participants to a conversation
|
|
2566
|
+
result = api_instance.post_calls_call_id_participants(call_id, opts)
|
|
2567
|
+
p result
|
|
2568
|
+
rescue PureCloud::ApiError => e
|
|
2569
|
+
puts "Exception when calling ConversationsApi->post_calls_call_id_participants: #{e}"
|
|
2570
|
+
end
|
|
2571
|
+
~~~
|
|
2572
|
+
|
|
2573
|
+
### Parameters
|
|
2574
|
+
|
|
2575
|
+
Name | Type | Description | Notes
|
|
2576
|
+
------------- | ------------- | ------------- | -------------
|
|
2577
|
+
**call_id** | **String**| |
|
|
2578
|
+
**body** | [**Conversation**](Conversation.html)| Conversation | [optional]
|
|
2579
|
+
{: class="table table-striped"}
|
|
2580
|
+
|
|
2581
|
+
|
|
2582
|
+
### Return type
|
|
2583
|
+
|
|
2584
|
+
[**Conversation**](Conversation.html)
|
|
2585
|
+
|
|
2586
|
+
### HTTP request headers
|
|
2587
|
+
|
|
2588
|
+
- **Content-Type**: application/json
|
|
2589
|
+
- **Accept**: application/json
|
|
2590
|
+
|
|
2591
|
+
|
|
2592
|
+
|
|
2593
|
+
<a name="post_calls_call_id_participants_participant_id_consult"></a>
|
|
2594
|
+
|
|
2595
|
+
## -[**ConsultTransferResponse**](ConsultTransferResponse.html) post_calls_call_id_participants_participant_id_consult(call_id, participant_id, opts)
|
|
2596
|
+
|
|
2597
|
+
Initiate and update consult transfer
|
|
2598
|
+
|
|
2599
|
+
|
|
2600
|
+
|
|
2601
|
+
### Example
|
|
2602
|
+
~~~ruby
|
|
2603
|
+
# load the gem
|
|
2604
|
+
require 'purecloud'
|
|
2605
|
+
# setup authorization
|
|
2606
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2607
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2608
|
+
environment = "mypurecloud.com"
|
|
2609
|
+
|
|
2610
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2611
|
+
|
|
2612
|
+
PureCloud.configure do |config|
|
|
2613
|
+
config.access_token = @authToken
|
|
2614
|
+
end
|
|
2615
|
+
|
|
2616
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2617
|
+
|
|
2618
|
+
call_id = "call_id_example" # String |
|
|
2619
|
+
|
|
2620
|
+
participant_id = "participant_id_example" # String |
|
|
2621
|
+
|
|
2622
|
+
opts = {
|
|
2623
|
+
body: PureCloud::ConsultTransfer.new # ConsultTransfer | Destination address & initial speak to
|
|
2624
|
+
}
|
|
2625
|
+
|
|
2626
|
+
begin
|
|
2627
|
+
#Initiate and update consult transfer
|
|
2628
|
+
result = api_instance.post_calls_call_id_participants_participant_id_consult(call_id, participant_id, opts)
|
|
2629
|
+
p result
|
|
2630
|
+
rescue PureCloud::ApiError => e
|
|
2631
|
+
puts "Exception when calling ConversationsApi->post_calls_call_id_participants_participant_id_consult: #{e}"
|
|
2632
|
+
end
|
|
2633
|
+
~~~
|
|
2634
|
+
|
|
2635
|
+
### Parameters
|
|
2636
|
+
|
|
2637
|
+
Name | Type | Description | Notes
|
|
2638
|
+
------------- | ------------- | ------------- | -------------
|
|
2639
|
+
**call_id** | **String**| |
|
|
2640
|
+
**participant_id** | **String**| |
|
|
2641
|
+
**body** | [**ConsultTransfer**](ConsultTransfer.html)| Destination address & initial speak to | [optional]
|
|
2642
|
+
{: class="table table-striped"}
|
|
2643
|
+
|
|
2644
|
+
|
|
2645
|
+
### Return type
|
|
2646
|
+
|
|
2647
|
+
[**ConsultTransferResponse**](ConsultTransferResponse.html)
|
|
2648
|
+
|
|
2649
|
+
### HTTP request headers
|
|
2650
|
+
|
|
2651
|
+
- **Content-Type**: application/json
|
|
2652
|
+
- **Accept**: application/json
|
|
2653
|
+
|
|
2654
|
+
|
|
2655
|
+
|
|
2656
|
+
<a name="post_calls_call_id_participants_participant_id_monitor"></a>
|
|
2657
|
+
|
|
2658
|
+
## - post_calls_call_id_participants_participant_id_monitor(call_id, participant_id)
|
|
2659
|
+
|
|
2660
|
+
Listen in on the conversation from the point of view of a given participant.
|
|
2661
|
+
|
|
2662
|
+
|
|
2663
|
+
|
|
2664
|
+
### Example
|
|
2665
|
+
~~~ruby
|
|
2666
|
+
# load the gem
|
|
2667
|
+
require 'purecloud'
|
|
2668
|
+
# setup authorization
|
|
2669
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2670
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2671
|
+
environment = "mypurecloud.com"
|
|
2672
|
+
|
|
2673
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2674
|
+
|
|
2675
|
+
PureCloud.configure do |config|
|
|
2676
|
+
config.access_token = @authToken
|
|
2677
|
+
end
|
|
2678
|
+
|
|
2679
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2680
|
+
|
|
2681
|
+
call_id = "call_id_example" # String |
|
|
2682
|
+
|
|
2683
|
+
participant_id = "participant_id_example" # String |
|
|
2684
|
+
|
|
2685
|
+
|
|
2686
|
+
begin
|
|
2687
|
+
#Listen in on the conversation from the point of view of a given participant.
|
|
2688
|
+
api_instance.post_calls_call_id_participants_participant_id_monitor(call_id, participant_id)
|
|
2689
|
+
rescue PureCloud::ApiError => e
|
|
2690
|
+
puts "Exception when calling ConversationsApi->post_calls_call_id_participants_participant_id_monitor: #{e}"
|
|
2691
|
+
end
|
|
2692
|
+
~~~
|
|
2693
|
+
|
|
2694
|
+
### Parameters
|
|
2695
|
+
|
|
2696
|
+
Name | Type | Description | Notes
|
|
2697
|
+
------------- | ------------- | ------------- | -------------
|
|
2698
|
+
**call_id** | **String**| |
|
|
2699
|
+
**participant_id** | **String**| |
|
|
2700
|
+
{: class="table table-striped"}
|
|
2701
|
+
|
|
2702
|
+
|
|
2703
|
+
### Return type
|
|
2704
|
+
|
|
2705
|
+
nil (empty response body)
|
|
2706
|
+
|
|
2707
|
+
### HTTP request headers
|
|
2708
|
+
|
|
2709
|
+
- **Content-Type**: application/json
|
|
2710
|
+
- **Accept**: application/json
|
|
2711
|
+
|
|
2712
|
+
|
|
2713
|
+
|
|
2714
|
+
<a name="post_calls_call_id_participants_participant_id_replace"></a>
|
|
2715
|
+
|
|
2716
|
+
## - post_calls_call_id_participants_participant_id_replace(call_id, participant_id, opts)
|
|
2717
|
+
|
|
2718
|
+
Replace this participant with the specified user and/or address
|
|
2719
|
+
|
|
2720
|
+
|
|
2721
|
+
|
|
2722
|
+
### Example
|
|
2723
|
+
~~~ruby
|
|
2724
|
+
# load the gem
|
|
2725
|
+
require 'purecloud'
|
|
2726
|
+
# setup authorization
|
|
2727
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2728
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2729
|
+
environment = "mypurecloud.com"
|
|
2730
|
+
|
|
2731
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2732
|
+
|
|
2733
|
+
PureCloud.configure do |config|
|
|
2734
|
+
config.access_token = @authToken
|
|
2735
|
+
end
|
|
2736
|
+
|
|
2737
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2738
|
+
|
|
2739
|
+
call_id = "call_id_example" # String |
|
|
2740
|
+
|
|
2741
|
+
participant_id = "participant_id_example" # String |
|
|
2742
|
+
|
|
2743
|
+
opts = {
|
|
2744
|
+
body: PureCloud::TransferRequest.new # TransferRequest |
|
|
2745
|
+
}
|
|
2746
|
+
|
|
2747
|
+
begin
|
|
2748
|
+
#Replace this participant with the specified user and/or address
|
|
2749
|
+
api_instance.post_calls_call_id_participants_participant_id_replace(call_id, participant_id, opts)
|
|
2750
|
+
rescue PureCloud::ApiError => e
|
|
2751
|
+
puts "Exception when calling ConversationsApi->post_calls_call_id_participants_participant_id_replace: #{e}"
|
|
2752
|
+
end
|
|
2753
|
+
~~~
|
|
2754
|
+
|
|
2755
|
+
### Parameters
|
|
2756
|
+
|
|
2757
|
+
Name | Type | Description | Notes
|
|
2758
|
+
------------- | ------------- | ------------- | -------------
|
|
2759
|
+
**call_id** | **String**| |
|
|
2760
|
+
**participant_id** | **String**| |
|
|
2761
|
+
**body** | [**TransferRequest**](TransferRequest.html)| | [optional]
|
|
2762
|
+
{: class="table table-striped"}
|
|
2763
|
+
|
|
2764
|
+
|
|
2765
|
+
### Return type
|
|
2766
|
+
|
|
2767
|
+
nil (empty response body)
|
|
2768
|
+
|
|
2769
|
+
### HTTP request headers
|
|
2770
|
+
|
|
2771
|
+
- **Content-Type**: application/json
|
|
2772
|
+
- **Accept**: application/json
|
|
2773
|
+
|
|
2774
|
+
|
|
2775
|
+
|
|
2776
|
+
<a name="post_chats_chat_id_participants_participant_id_replace"></a>
|
|
2777
|
+
|
|
2778
|
+
## - post_chats_chat_id_participants_participant_id_replace(chat_id, participant_id, opts)
|
|
2779
|
+
|
|
2780
|
+
Replace this participant with the specified user and/or address
|
|
2781
|
+
|
|
2782
|
+
|
|
2783
|
+
|
|
2784
|
+
### Example
|
|
2785
|
+
~~~ruby
|
|
2786
|
+
# load the gem
|
|
2787
|
+
require 'purecloud'
|
|
2788
|
+
# setup authorization
|
|
2789
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2790
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2791
|
+
environment = "mypurecloud.com"
|
|
2792
|
+
|
|
2793
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2794
|
+
|
|
2795
|
+
PureCloud.configure do |config|
|
|
2796
|
+
config.access_token = @authToken
|
|
2797
|
+
end
|
|
2798
|
+
|
|
2799
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2800
|
+
|
|
2801
|
+
chat_id = "chat_id_example" # String |
|
|
2802
|
+
|
|
2803
|
+
participant_id = "participant_id_example" # String |
|
|
2804
|
+
|
|
2805
|
+
opts = {
|
|
2806
|
+
body: PureCloud::TransferRequest.new # TransferRequest |
|
|
2807
|
+
}
|
|
2808
|
+
|
|
2809
|
+
begin
|
|
2810
|
+
#Replace this participant with the specified user and/or address
|
|
2811
|
+
api_instance.post_chats_chat_id_participants_participant_id_replace(chat_id, participant_id, opts)
|
|
2812
|
+
rescue PureCloud::ApiError => e
|
|
2813
|
+
puts "Exception when calling ConversationsApi->post_chats_chat_id_participants_participant_id_replace: #{e}"
|
|
2814
|
+
end
|
|
2815
|
+
~~~
|
|
2816
|
+
|
|
2817
|
+
### Parameters
|
|
2818
|
+
|
|
2819
|
+
Name | Type | Description | Notes
|
|
2820
|
+
------------- | ------------- | ------------- | -------------
|
|
2821
|
+
**chat_id** | **String**| |
|
|
2822
|
+
**participant_id** | **String**| |
|
|
2823
|
+
**body** | [**TransferRequest**](TransferRequest.html)| | [optional]
|
|
2824
|
+
{: class="table table-striped"}
|
|
2825
|
+
|
|
2826
|
+
|
|
2827
|
+
### Return type
|
|
2828
|
+
|
|
2829
|
+
nil (empty response body)
|
|
2830
|
+
|
|
2831
|
+
### HTTP request headers
|
|
2832
|
+
|
|
2833
|
+
- **Content-Type**: application/json
|
|
2834
|
+
- **Accept**: application/json
|
|
2835
|
+
|
|
2836
|
+
|
|
2837
|
+
|
|
2838
|
+
<a name="post_conversation_id_participants_participant_id_callbacks"></a>
|
|
2839
|
+
|
|
2840
|
+
## - post_conversation_id_participants_participant_id_callbacks(conversation_id, participant_id, opts)
|
|
2841
|
+
|
|
2842
|
+
Create a new callback for the specified participant on the conversation.
|
|
2843
|
+
|
|
2844
|
+
|
|
2845
|
+
|
|
2846
|
+
### Example
|
|
2847
|
+
~~~ruby
|
|
2848
|
+
# load the gem
|
|
2849
|
+
require 'purecloud'
|
|
2850
|
+
# setup authorization
|
|
2851
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2852
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2853
|
+
environment = "mypurecloud.com"
|
|
2854
|
+
|
|
2855
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2856
|
+
|
|
2857
|
+
PureCloud.configure do |config|
|
|
2858
|
+
config.access_token = @authToken
|
|
2859
|
+
end
|
|
2860
|
+
|
|
2861
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2862
|
+
|
|
2863
|
+
conversation_id = "conversation_id_example" # String | conversation ID
|
|
2864
|
+
|
|
2865
|
+
participant_id = "participant_id_example" # String | participant ID
|
|
2866
|
+
|
|
2867
|
+
opts = {
|
|
2868
|
+
body: PureCloud::CreateCallbackCommand.new # CreateCallbackCommand |
|
|
2869
|
+
}
|
|
2870
|
+
|
|
2871
|
+
begin
|
|
2872
|
+
#Create a new callback for the specified participant on the conversation.
|
|
2873
|
+
api_instance.post_conversation_id_participants_participant_id_callbacks(conversation_id, participant_id, opts)
|
|
2874
|
+
rescue PureCloud::ApiError => e
|
|
2875
|
+
puts "Exception when calling ConversationsApi->post_conversation_id_participants_participant_id_callbacks: #{e}"
|
|
2876
|
+
end
|
|
2877
|
+
~~~
|
|
2878
|
+
|
|
2879
|
+
### Parameters
|
|
2880
|
+
|
|
2881
|
+
Name | Type | Description | Notes
|
|
2882
|
+
------------- | ------------- | ------------- | -------------
|
|
2883
|
+
**conversation_id** | **String**| conversation ID |
|
|
2884
|
+
**participant_id** | **String**| participant ID |
|
|
2885
|
+
**body** | [**CreateCallbackCommand**](CreateCallbackCommand.html)| | [optional]
|
|
2886
|
+
{: class="table table-striped"}
|
|
2887
|
+
|
|
2888
|
+
|
|
2889
|
+
### Return type
|
|
2890
|
+
|
|
2891
|
+
nil (empty response body)
|
|
2892
|
+
|
|
2893
|
+
### HTTP request headers
|
|
2894
|
+
|
|
2895
|
+
- **Content-Type**: application/json
|
|
2896
|
+
- **Accept**: application/json
|
|
2897
|
+
|
|
2898
|
+
|
|
2899
|
+
|
|
2900
|
+
<a name="post_conversation_id_participants_participant_id_replace"></a>
|
|
2901
|
+
|
|
2902
|
+
## - post_conversation_id_participants_participant_id_replace(conversation_id, participant_id, opts)
|
|
2903
|
+
|
|
2904
|
+
Replace this participant with the specified user and/or address
|
|
2905
|
+
|
|
2906
|
+
|
|
2907
|
+
|
|
2908
|
+
### Example
|
|
2909
|
+
~~~ruby
|
|
2910
|
+
# load the gem
|
|
2911
|
+
require 'purecloud'
|
|
2912
|
+
# setup authorization
|
|
2913
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2914
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2915
|
+
environment = "mypurecloud.com"
|
|
2916
|
+
|
|
2917
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2918
|
+
|
|
2919
|
+
PureCloud.configure do |config|
|
|
2920
|
+
config.access_token = @authToken
|
|
2921
|
+
end
|
|
2922
|
+
|
|
2923
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2924
|
+
|
|
2925
|
+
conversation_id = "conversation_id_example" # String | conversation ID
|
|
2926
|
+
|
|
2927
|
+
participant_id = "participant_id_example" # String | participant ID
|
|
2928
|
+
|
|
2929
|
+
opts = {
|
|
2930
|
+
body: PureCloud::TransferRequest.new # TransferRequest |
|
|
2931
|
+
}
|
|
2932
|
+
|
|
2933
|
+
begin
|
|
2934
|
+
#Replace this participant with the specified user and/or address
|
|
2935
|
+
api_instance.post_conversation_id_participants_participant_id_replace(conversation_id, participant_id, opts)
|
|
2936
|
+
rescue PureCloud::ApiError => e
|
|
2937
|
+
puts "Exception when calling ConversationsApi->post_conversation_id_participants_participant_id_replace: #{e}"
|
|
2938
|
+
end
|
|
2939
|
+
~~~
|
|
2940
|
+
|
|
2941
|
+
### Parameters
|
|
2942
|
+
|
|
2943
|
+
Name | Type | Description | Notes
|
|
2944
|
+
------------- | ------------- | ------------- | -------------
|
|
2945
|
+
**conversation_id** | **String**| conversation ID |
|
|
2946
|
+
**participant_id** | **String**| participant ID |
|
|
2947
|
+
**body** | [**TransferRequest**](TransferRequest.html)| | [optional]
|
|
2948
|
+
{: class="table table-striped"}
|
|
2949
|
+
|
|
2950
|
+
|
|
2951
|
+
### Return type
|
|
2952
|
+
|
|
2953
|
+
nil (empty response body)
|
|
2954
|
+
|
|
2955
|
+
### HTTP request headers
|
|
2956
|
+
|
|
2957
|
+
- **Content-Type**: application/json
|
|
2958
|
+
- **Accept**: application/json
|
|
2959
|
+
|
|
2960
|
+
|
|
2961
|
+
|
|
2962
|
+
<a name="post_conversations_aggregates_query"></a>
|
|
2963
|
+
|
|
2964
|
+
## -[**AggregateQueryResponse**](AggregateQueryResponse.html) post_conversations_aggregates_query(opts)
|
|
2965
|
+
|
|
2966
|
+
Query for conversation aggregates
|
|
2967
|
+
|
|
2968
|
+
|
|
2969
|
+
|
|
2970
|
+
### Example
|
|
2971
|
+
~~~ruby
|
|
2972
|
+
# load the gem
|
|
2973
|
+
require 'purecloud'
|
|
2974
|
+
# setup authorization
|
|
2975
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
2976
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
2977
|
+
environment = "mypurecloud.com"
|
|
2978
|
+
|
|
2979
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
2980
|
+
|
|
2981
|
+
PureCloud.configure do |config|
|
|
2982
|
+
config.access_token = @authToken
|
|
2983
|
+
end
|
|
2984
|
+
|
|
2985
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
2986
|
+
|
|
2987
|
+
opts = {
|
|
2988
|
+
body: PureCloud::AggregationQuery.new # AggregationQuery | query
|
|
2989
|
+
}
|
|
2990
|
+
|
|
2991
|
+
begin
|
|
2992
|
+
#Query for conversation aggregates
|
|
2993
|
+
result = api_instance.post_conversations_aggregates_query(opts)
|
|
2994
|
+
p result
|
|
2995
|
+
rescue PureCloud::ApiError => e
|
|
2996
|
+
puts "Exception when calling ConversationsApi->post_conversations_aggregates_query: #{e}"
|
|
2997
|
+
end
|
|
2998
|
+
~~~
|
|
2999
|
+
|
|
3000
|
+
### Parameters
|
|
3001
|
+
|
|
3002
|
+
Name | Type | Description | Notes
|
|
3003
|
+
------------- | ------------- | ------------- | -------------
|
|
3004
|
+
**body** | [**AggregationQuery**](AggregationQuery.html)| query | [optional]
|
|
3005
|
+
{: class="table table-striped"}
|
|
3006
|
+
|
|
3007
|
+
|
|
3008
|
+
### Return type
|
|
3009
|
+
|
|
3010
|
+
[**AggregateQueryResponse**](AggregateQueryResponse.html)
|
|
3011
|
+
|
|
3012
|
+
### HTTP request headers
|
|
3013
|
+
|
|
3014
|
+
- **Content-Type**: application/json
|
|
3015
|
+
- **Accept**: application/json
|
|
3016
|
+
|
|
3017
|
+
|
|
3018
|
+
|
|
3019
|
+
<a name="post_conversations_conversation_id_details_properties"></a>
|
|
3020
|
+
|
|
3021
|
+
## -[**PropertyIndexRequest**](PropertyIndexRequest.html) post_conversations_conversation_id_details_properties(conversation_id, opts)
|
|
3022
|
+
|
|
3023
|
+
Index conversation properties
|
|
3024
|
+
|
|
3025
|
+
|
|
3026
|
+
|
|
3027
|
+
### Example
|
|
3028
|
+
~~~ruby
|
|
3029
|
+
# load the gem
|
|
3030
|
+
require 'purecloud'
|
|
3031
|
+
# setup authorization
|
|
3032
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
3033
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
3034
|
+
environment = "mypurecloud.com"
|
|
3035
|
+
|
|
3036
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
3037
|
+
|
|
3038
|
+
PureCloud.configure do |config|
|
|
3039
|
+
config.access_token = @authToken
|
|
3040
|
+
end
|
|
3041
|
+
|
|
3042
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
3043
|
+
|
|
3044
|
+
conversation_id = "conversation_id_example" # String | conversationId
|
|
3045
|
+
|
|
3046
|
+
opts = {
|
|
3047
|
+
body: PureCloud::PropertyIndexRequest.new # PropertyIndexRequest | request
|
|
3048
|
+
}
|
|
3049
|
+
|
|
3050
|
+
begin
|
|
3051
|
+
#Index conversation properties
|
|
3052
|
+
result = api_instance.post_conversations_conversation_id_details_properties(conversation_id, opts)
|
|
3053
|
+
p result
|
|
3054
|
+
rescue PureCloud::ApiError => e
|
|
3055
|
+
puts "Exception when calling ConversationsApi->post_conversations_conversation_id_details_properties: #{e}"
|
|
3056
|
+
end
|
|
3057
|
+
~~~
|
|
3058
|
+
|
|
3059
|
+
### Parameters
|
|
3060
|
+
|
|
3061
|
+
Name | Type | Description | Notes
|
|
3062
|
+
------------- | ------------- | ------------- | -------------
|
|
3063
|
+
**conversation_id** | **String**| conversationId |
|
|
3064
|
+
**body** | [**PropertyIndexRequest**](PropertyIndexRequest.html)| request | [optional]
|
|
3065
|
+
{: class="table table-striped"}
|
|
3066
|
+
|
|
3067
|
+
|
|
3068
|
+
### Return type
|
|
3069
|
+
|
|
3070
|
+
[**PropertyIndexRequest**](PropertyIndexRequest.html)
|
|
3071
|
+
|
|
3072
|
+
### HTTP request headers
|
|
3073
|
+
|
|
3074
|
+
- **Content-Type**: application/json
|
|
3075
|
+
- **Accept**: application/json
|
|
3076
|
+
|
|
3077
|
+
|
|
3078
|
+
|
|
3079
|
+
<a name="post_conversations_details_query"></a>
|
|
3080
|
+
|
|
3081
|
+
## -[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html) post_conversations_details_query(opts)
|
|
3082
|
+
|
|
3083
|
+
Query for conversation details
|
|
3084
|
+
|
|
3085
|
+
|
|
3086
|
+
|
|
3087
|
+
### Example
|
|
3088
|
+
~~~ruby
|
|
3089
|
+
# load the gem
|
|
3090
|
+
require 'purecloud'
|
|
3091
|
+
# setup authorization
|
|
3092
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
3093
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
3094
|
+
environment = "mypurecloud.com"
|
|
3095
|
+
|
|
3096
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
3097
|
+
|
|
3098
|
+
PureCloud.configure do |config|
|
|
3099
|
+
config.access_token = @authToken
|
|
3100
|
+
end
|
|
3101
|
+
|
|
3102
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
3103
|
+
|
|
3104
|
+
opts = {
|
|
3105
|
+
body: PureCloud::ConversationQuery.new # ConversationQuery | query
|
|
3106
|
+
}
|
|
3107
|
+
|
|
3108
|
+
begin
|
|
3109
|
+
#Query for conversation details
|
|
3110
|
+
result = api_instance.post_conversations_details_query(opts)
|
|
3111
|
+
p result
|
|
3112
|
+
rescue PureCloud::ApiError => e
|
|
3113
|
+
puts "Exception when calling ConversationsApi->post_conversations_details_query: #{e}"
|
|
3114
|
+
end
|
|
3115
|
+
~~~
|
|
3116
|
+
|
|
3117
|
+
### Parameters
|
|
3118
|
+
|
|
3119
|
+
Name | Type | Description | Notes
|
|
3120
|
+
------------- | ------------- | ------------- | -------------
|
|
3121
|
+
**body** | [**ConversationQuery**](ConversationQuery.html)| query | [optional]
|
|
3122
|
+
{: class="table table-striped"}
|
|
3123
|
+
|
|
3124
|
+
|
|
3125
|
+
### Return type
|
|
3126
|
+
|
|
3127
|
+
[**AnalyticsConversationQueryResponse**](AnalyticsConversationQueryResponse.html)
|
|
3128
|
+
|
|
3129
|
+
### HTTP request headers
|
|
3130
|
+
|
|
3131
|
+
- **Content-Type**: application/json
|
|
3132
|
+
- **Accept**: application/json
|
|
3133
|
+
|
|
3134
|
+
|
|
3135
|
+
|
|
3136
|
+
<a name="post_emails_email_id_messages"></a>
|
|
3137
|
+
|
|
3138
|
+
## -[**EmailMessage**](EmailMessage.html) post_emails_email_id_messages(email_id, opts)
|
|
3139
|
+
|
|
3140
|
+
Send an email reply
|
|
3141
|
+
|
|
3142
|
+
|
|
3143
|
+
|
|
3144
|
+
### Example
|
|
3145
|
+
~~~ruby
|
|
3146
|
+
# load the gem
|
|
3147
|
+
require 'purecloud'
|
|
3148
|
+
# setup authorization
|
|
3149
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
3150
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
3151
|
+
environment = "mypurecloud.com"
|
|
3152
|
+
|
|
3153
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
3154
|
+
|
|
3155
|
+
PureCloud.configure do |config|
|
|
3156
|
+
config.access_token = @authToken
|
|
3157
|
+
end
|
|
3158
|
+
|
|
3159
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
3160
|
+
|
|
3161
|
+
email_id = "email_id_example" # String |
|
|
3162
|
+
|
|
3163
|
+
opts = {
|
|
3164
|
+
body: PureCloud::EmailMessage.new # EmailMessage | Reply
|
|
3165
|
+
}
|
|
3166
|
+
|
|
3167
|
+
begin
|
|
3168
|
+
#Send an email reply
|
|
3169
|
+
result = api_instance.post_emails_email_id_messages(email_id, opts)
|
|
3170
|
+
p result
|
|
3171
|
+
rescue PureCloud::ApiError => e
|
|
3172
|
+
puts "Exception when calling ConversationsApi->post_emails_email_id_messages: #{e}"
|
|
3173
|
+
end
|
|
3174
|
+
~~~
|
|
3175
|
+
|
|
3176
|
+
### Parameters
|
|
3177
|
+
|
|
3178
|
+
Name | Type | Description | Notes
|
|
3179
|
+
------------- | ------------- | ------------- | -------------
|
|
3180
|
+
**email_id** | **String**| |
|
|
3181
|
+
**body** | [**EmailMessage**](EmailMessage.html)| Reply | [optional]
|
|
3182
|
+
{: class="table table-striped"}
|
|
3183
|
+
|
|
3184
|
+
|
|
3185
|
+
### Return type
|
|
3186
|
+
|
|
3187
|
+
[**EmailMessage**](EmailMessage.html)
|
|
3188
|
+
|
|
3189
|
+
### HTTP request headers
|
|
3190
|
+
|
|
3191
|
+
- **Content-Type**: application/json
|
|
3192
|
+
- **Accept**: application/json
|
|
3193
|
+
|
|
3194
|
+
|
|
3195
|
+
|
|
3196
|
+
<a name="post_emails_email_id_participants_participant_id_replace"></a>
|
|
3197
|
+
|
|
3198
|
+
## - post_emails_email_id_participants_participant_id_replace(email_id, participant_id, opts)
|
|
3199
|
+
|
|
3200
|
+
Replace this participant with the specified user and/or address
|
|
3201
|
+
|
|
3202
|
+
|
|
3203
|
+
|
|
3204
|
+
### Example
|
|
3205
|
+
~~~ruby
|
|
3206
|
+
# load the gem
|
|
3207
|
+
require 'purecloud'
|
|
3208
|
+
# setup authorization
|
|
3209
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
3210
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
3211
|
+
environment = "mypurecloud.com"
|
|
3212
|
+
|
|
3213
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
3214
|
+
|
|
3215
|
+
PureCloud.configure do |config|
|
|
3216
|
+
config.access_token = @authToken
|
|
3217
|
+
end
|
|
3218
|
+
|
|
3219
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
3220
|
+
|
|
3221
|
+
email_id = "email_id_example" # String |
|
|
3222
|
+
|
|
3223
|
+
participant_id = "participant_id_example" # String |
|
|
3224
|
+
|
|
3225
|
+
opts = {
|
|
3226
|
+
body: PureCloud::TransferRequest.new # TransferRequest |
|
|
3227
|
+
}
|
|
3228
|
+
|
|
3229
|
+
begin
|
|
3230
|
+
#Replace this participant with the specified user and/or address
|
|
3231
|
+
api_instance.post_emails_email_id_participants_participant_id_replace(email_id, participant_id, opts)
|
|
3232
|
+
rescue PureCloud::ApiError => e
|
|
3233
|
+
puts "Exception when calling ConversationsApi->post_emails_email_id_participants_participant_id_replace: #{e}"
|
|
3234
|
+
end
|
|
3235
|
+
~~~
|
|
3236
|
+
|
|
3237
|
+
### Parameters
|
|
3238
|
+
|
|
3239
|
+
Name | Type | Description | Notes
|
|
3240
|
+
------------- | ------------- | ------------- | -------------
|
|
3241
|
+
**email_id** | **String**| |
|
|
3242
|
+
**participant_id** | **String**| |
|
|
3243
|
+
**body** | [**TransferRequest**](TransferRequest.html)| | [optional]
|
|
3244
|
+
{: class="table table-striped"}
|
|
3245
|
+
|
|
3246
|
+
|
|
3247
|
+
### Return type
|
|
3248
|
+
|
|
3249
|
+
nil (empty response body)
|
|
3250
|
+
|
|
3251
|
+
### HTTP request headers
|
|
3252
|
+
|
|
3253
|
+
- **Content-Type**: application/json
|
|
3254
|
+
- **Accept**: application/json
|
|
3255
|
+
|
|
3256
|
+
|
|
3257
|
+
|
|
3258
|
+
<a name="post_faxes"></a>
|
|
3259
|
+
|
|
3260
|
+
## -[**FaxSendResponse**](FaxSendResponse.html) post_faxes(opts)
|
|
3261
|
+
|
|
3262
|
+
Create Fax Conversation
|
|
3263
|
+
|
|
3264
|
+
|
|
3265
|
+
|
|
3266
|
+
### Example
|
|
3267
|
+
~~~ruby
|
|
3268
|
+
# load the gem
|
|
3269
|
+
require 'purecloud'
|
|
3270
|
+
# setup authorization
|
|
3271
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
3272
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
3273
|
+
environment = "mypurecloud.com"
|
|
3274
|
+
|
|
3275
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
3276
|
+
|
|
3277
|
+
PureCloud.configure do |config|
|
|
3278
|
+
config.access_token = @authToken
|
|
3279
|
+
end
|
|
3280
|
+
|
|
3281
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
3282
|
+
|
|
3283
|
+
opts = {
|
|
3284
|
+
body: PureCloud::FaxSendRequest.new # FaxSendRequest | Fax
|
|
3285
|
+
}
|
|
3286
|
+
|
|
3287
|
+
begin
|
|
3288
|
+
#Create Fax Conversation
|
|
3289
|
+
result = api_instance.post_faxes(opts)
|
|
3290
|
+
p result
|
|
3291
|
+
rescue PureCloud::ApiError => e
|
|
3292
|
+
puts "Exception when calling ConversationsApi->post_faxes: #{e}"
|
|
3293
|
+
end
|
|
3294
|
+
~~~
|
|
3295
|
+
|
|
3296
|
+
### Parameters
|
|
3297
|
+
|
|
3298
|
+
Name | Type | Description | Notes
|
|
3299
|
+
------------- | ------------- | ------------- | -------------
|
|
3300
|
+
**body** | [**FaxSendRequest**](FaxSendRequest.html)| Fax | [optional]
|
|
3301
|
+
{: class="table table-striped"}
|
|
3302
|
+
|
|
3303
|
+
|
|
3304
|
+
### Return type
|
|
3305
|
+
|
|
3306
|
+
[**FaxSendResponse**](FaxSendResponse.html)
|
|
3307
|
+
|
|
3308
|
+
### HTTP request headers
|
|
3309
|
+
|
|
3310
|
+
- **Content-Type**: application/json
|
|
3311
|
+
- **Accept**: application/json
|
|
3312
|
+
|
|
3313
|
+
|
|
3314
|
+
|
|
3315
|
+
<a name="put_emails_email_id_messages_draft"></a>
|
|
3316
|
+
|
|
3317
|
+
## -[**EmailMessage**](EmailMessage.html) put_emails_email_id_messages_draft(email_id, opts)
|
|
3318
|
+
|
|
3319
|
+
Update conversation draft reply
|
|
3320
|
+
|
|
3321
|
+
|
|
3322
|
+
|
|
3323
|
+
### Example
|
|
3324
|
+
~~~ruby
|
|
3325
|
+
# load the gem
|
|
3326
|
+
require 'purecloud'
|
|
3327
|
+
# setup authorization
|
|
3328
|
+
@secret = ENV['PURECLOUD_SECRET']
|
|
3329
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
|
3330
|
+
environment = "mypurecloud.com"
|
|
3331
|
+
|
|
3332
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
|
3333
|
+
|
|
3334
|
+
PureCloud.configure do |config|
|
|
3335
|
+
config.access_token = @authToken
|
|
3336
|
+
end
|
|
3337
|
+
|
|
3338
|
+
api_instance = PureCloud::ConversationsApi.new
|
|
3339
|
+
|
|
3340
|
+
email_id = "email_id_example" # String |
|
|
3341
|
+
|
|
3342
|
+
opts = {
|
|
3343
|
+
body: PureCloud::EmailMessage.new # EmailMessage | Draft
|
|
3344
|
+
}
|
|
3345
|
+
|
|
3346
|
+
begin
|
|
3347
|
+
#Update conversation draft reply
|
|
3348
|
+
result = api_instance.put_emails_email_id_messages_draft(email_id, opts)
|
|
3349
|
+
p result
|
|
3350
|
+
rescue PureCloud::ApiError => e
|
|
3351
|
+
puts "Exception when calling ConversationsApi->put_emails_email_id_messages_draft: #{e}"
|
|
3352
|
+
end
|
|
3353
|
+
~~~
|
|
3354
|
+
|
|
3355
|
+
### Parameters
|
|
3356
|
+
|
|
3357
|
+
Name | Type | Description | Notes
|
|
3358
|
+
------------- | ------------- | ------------- | -------------
|
|
3359
|
+
**email_id** | **String**| |
|
|
3360
|
+
**body** | [**EmailMessage**](EmailMessage.html)| Draft | [optional]
|
|
3361
|
+
{: class="table table-striped"}
|
|
3362
|
+
|
|
3363
|
+
|
|
3364
|
+
### Return type
|
|
3365
|
+
|
|
3366
|
+
[**EmailMessage**](EmailMessage.html)
|
|
3367
|
+
|
|
3368
|
+
### HTTP request headers
|
|
3369
|
+
|
|
3370
|
+
- **Content-Type**: application/json
|
|
3371
|
+
- **Accept**: application/json
|
|
3372
|
+
|
|
3373
|
+
|
|
3374
|
+
|