nexpose_ticketing 0.0.1 → 0.2.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -0,0 +1,675 @@
1
+ <?xml version="1.0" encoding="UTF-8"?>
2
+ <wsdl:definitions targetNamespace="urn:HPD_IncidentInterface_WS" xmlns:ns0="http://tempuri.org" xmlns:s0="urn:HPD_IncidentInterface_WS" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
3
+ <wsdl:types>
4
+ <xsd:schema elementFormDefault="qualified" targetNamespace="urn:HPD_IncidentInterface_WS">
5
+ <xsd:import namespace="http://tempuri.org"/>
6
+ <xsd:element name="HelpDesk_Query_Service" type="s0:GetInputMap"/>
7
+ <xsd:complexType name="GetInputMap">
8
+ <xsd:sequence>
9
+ <xsd:element name="Incident_Number" type="xsd:string"/>
10
+ </xsd:sequence>
11
+ </xsd:complexType>
12
+ <xsd:element name="HelpDesk_Query_ServiceResponse" type="s0:GetOutputMap"/>
13
+ <xsd:complexType name="GetOutputMap">
14
+ <xsd:sequence>
15
+ <xsd:element name="Assigned_Group" type="xsd:string"/>
16
+ <xsd:element name="Assigned_Group_Shift_Name" type="xsd:string"/>
17
+ <xsd:element name="Assigned_Support_Company" type="xsd:string"/>
18
+ <xsd:element name="Assigned_Support_Organization" type="xsd:string"/>
19
+ <xsd:element name="Assignee" type="xsd:string"/>
20
+ <xsd:element name="Categorization_Tier_1" type="xsd:string"/>
21
+ <xsd:element name="Categorization_Tier_2" type="xsd:string"/>
22
+ <xsd:element name="Categorization_Tier_3" type="xsd:string"/>
23
+ <xsd:element name="City" type="xsd:string"/>
24
+ <xsd:element name="Closure_Manufacturer" type="xsd:string"/>
25
+ <xsd:element name="Closure_Product_Category_Tier1" type="xsd:string"/>
26
+ <xsd:element name="Closure_Product_Category_Tier2" type="xsd:string"/>
27
+ <xsd:element name="Closure_Product_Category_Tier3" type="xsd:string"/>
28
+ <xsd:element name="Closure_Product_Model_Version" type="xsd:string"/>
29
+ <xsd:element name="Closure_Product_Name" type="xsd:string"/>
30
+ <xsd:element name="Company" type="xsd:string"/>
31
+ <xsd:element name="Contact_Company" type="xsd:string"/>
32
+ <xsd:element name="Contact_Sensitivity" nillable="true" type="s0:Contact_SensitivityType"/>
33
+ <xsd:element name="Country" type="xsd:string"/>
34
+ <xsd:element name="Department" type="xsd:string"/>
35
+ <xsd:element name="Summary" type="xsd:string"/>
36
+ <xsd:element name="Notes" type="xsd:string"/>
37
+ <xsd:element name="First_Name" type="xsd:string"/>
38
+ <xsd:element name="Impact" nillable="true" type="s0:ImpactType"/>
39
+ <xsd:element name="Last_Name" type="xsd:string"/>
40
+ <xsd:element name="Manufacturer" type="xsd:string"/>
41
+ <xsd:element name="Middle_Initial" type="xsd:string"/>
42
+ <xsd:element name="Organization" type="xsd:string"/>
43
+ <xsd:element name="Phone_Number" type="xsd:string"/>
44
+ <xsd:element name="Priority" nillable="true" type="s0:PriorityType"/>
45
+ <xsd:element name="Priority_Weight" nillable="true" type="xsd:int"/>
46
+ <xsd:element name="Product_Categorization_Tier_1" type="xsd:string"/>
47
+ <xsd:element name="Product_Categorization_Tier_2" type="xsd:string"/>
48
+ <xsd:element name="Product_Categorization_Tier_3" type="xsd:string"/>
49
+ <xsd:element name="Product_Model_Version" type="xsd:string"/>
50
+ <xsd:element name="Product_Name" type="xsd:string"/>
51
+ <xsd:element name="Region" type="xsd:string"/>
52
+ <xsd:element name="Reported_Source" nillable="true" type="s0:Reported_SourceType"/>
53
+ <xsd:element name="Resolution" type="xsd:string"/>
54
+ <xsd:element name="Resolution_Category" type="xsd:string"/>
55
+ <xsd:element name="Resolution_Category_Tier_2" type="xsd:string"/>
56
+ <xsd:element name="Resolution_Category_Tier_3" type="xsd:string"/>
57
+ <xsd:element name="Service_Type" nillable="true" type="s0:Service_TypeType"/>
58
+ <xsd:element name="Site" type="xsd:string"/>
59
+ <xsd:element name="Site_Group" type="xsd:string"/>
60
+ <xsd:element name="Status" type="s0:StatusType"/>
61
+ <xsd:element minOccurs="0" name="Status_Reason" nillable="true" type="s0:Status_ReasonType"/>
62
+ <xsd:element name="Urgency" nillable="true" type="s0:UrgencyType"/>
63
+ <xsd:element name="VIP" nillable="true" type="s0:VIPType"/>
64
+ <xsd:element name="ServiceCI" type="xsd:string"/>
65
+ <xsd:element name="ServiceCI_ReconID" type="xsd:string"/>
66
+ <xsd:element name="HPD_CI" type="xsd:string"/>
67
+ <xsd:element name="HPD_CI_ReconID" type="xsd:string"/>
68
+ <xsd:element name="HPD_CI_FormName" type="xsd:string"/>
69
+ <xsd:element name="z1D_CI_FormName" type="xsd:string"/>
70
+ </xsd:sequence>
71
+ </xsd:complexType>
72
+ <xsd:simpleType name="Contact_SensitivityType">
73
+ <xsd:restriction base="xsd:string">
74
+ <xsd:enumeration value="Sensitive"/>
75
+ <xsd:enumeration value="Standard"/>
76
+ </xsd:restriction>
77
+ </xsd:simpleType>
78
+ <xsd:simpleType name="ImpactType">
79
+ <xsd:restriction base="xsd:string">
80
+ <xsd:enumeration value="1-Extensive/Widespread"/>
81
+ <xsd:enumeration value="2-Significant/Large"/>
82
+ <xsd:enumeration value="3-Moderate/Limited"/>
83
+ <xsd:enumeration value="4-Minor/Localized"/>
84
+ </xsd:restriction>
85
+ </xsd:simpleType>
86
+ <xsd:simpleType name="PriorityType">
87
+ <xsd:restriction base="xsd:string">
88
+ <xsd:enumeration value="Critical"/>
89
+ <xsd:enumeration value="High"/>
90
+ <xsd:enumeration value="Medium"/>
91
+ <xsd:enumeration value="Low"/>
92
+ </xsd:restriction>
93
+ </xsd:simpleType>
94
+ <xsd:simpleType name="Reported_SourceType">
95
+ <xsd:restriction base="xsd:string">
96
+ <xsd:enumeration value="Direct Input"/>
97
+ <xsd:enumeration value="Email"/>
98
+ <xsd:enumeration value="External Escalation"/>
99
+ <xsd:enumeration value="Fax"/>
100
+ <xsd:enumeration value="Self Service"/>
101
+ <xsd:enumeration value="Systems Management"/>
102
+ <xsd:enumeration value="Phone"/>
103
+ <xsd:enumeration value="Voice Mail"/>
104
+ <xsd:enumeration value="Walk In"/>
105
+ <xsd:enumeration value="Web"/>
106
+ <xsd:enumeration value="Other"/>
107
+ <xsd:enumeration value="BMC Impact Manager Event"/>
108
+ </xsd:restriction>
109
+ </xsd:simpleType>
110
+ <xsd:simpleType name="Service_TypeType">
111
+ <xsd:restriction base="xsd:string">
112
+ <xsd:enumeration value="User Service Restoration"/>
113
+ <xsd:enumeration value="User Service Request"/>
114
+ <xsd:enumeration value="Infrastructure Restoration"/>
115
+ <xsd:enumeration value="Infrastructure Event"/>
116
+ </xsd:restriction>
117
+ </xsd:simpleType>
118
+ <xsd:simpleType name="StatusType">
119
+ <xsd:restriction base="xsd:string">
120
+ <xsd:enumeration value="New"/>
121
+ <xsd:enumeration value="Assigned"/>
122
+ <xsd:enumeration value="In Progress"/>
123
+ <xsd:enumeration value="Pending"/>
124
+ <xsd:enumeration value="Resolved"/>
125
+ <xsd:enumeration value="Closed"/>
126
+ <xsd:enumeration value="Cancelled"/>
127
+ </xsd:restriction>
128
+ </xsd:simpleType>
129
+ <xsd:simpleType name="Status_ReasonType">
130
+ <xsd:restriction base="xsd:string">
131
+ <xsd:enumeration value="Infrastructure Change Created"/>
132
+ <xsd:enumeration value="Local Site Action Required"/>
133
+ <xsd:enumeration value="Purchase Order Approval"/>
134
+ <xsd:enumeration value="Registration Approval"/>
135
+ <xsd:enumeration value="Supplier Delivery"/>
136
+ <xsd:enumeration value="Support Contact Hold"/>
137
+ <xsd:enumeration value="Third Party Vendor Action Reqd"/>
138
+ <xsd:enumeration value="Client Action Required"/>
139
+ <xsd:enumeration value="Infrastructure Change"/>
140
+ <xsd:enumeration value="Request"/>
141
+ <xsd:enumeration value="Future Enhancement"/>
142
+ <xsd:enumeration value="Pending Original Incident"/>
143
+ <xsd:enumeration value="Client Hold"/>
144
+ <xsd:enumeration value="Monitoring Incident"/>
145
+ <xsd:enumeration value="Customer Follow-Up Required"/>
146
+ <xsd:enumeration value="Temporary Corrective Action"/>
147
+ <xsd:enumeration value="No Further Action Required"/>
148
+ <xsd:enumeration value="Resolved by Original Incident"/>
149
+ <xsd:enumeration value="Automated Resolution Reported"/>
150
+ <xsd:enumeration value="No longer a Causal CI"/>
151
+ </xsd:restriction>
152
+ </xsd:simpleType>
153
+ <xsd:simpleType name="UrgencyType">
154
+ <xsd:restriction base="xsd:string">
155
+ <xsd:enumeration value="1-Critical"/>
156
+ <xsd:enumeration value="2-High"/>
157
+ <xsd:enumeration value="3-Medium"/>
158
+ <xsd:enumeration value="4-Low"/>
159
+ </xsd:restriction>
160
+ </xsd:simpleType>
161
+ <xsd:simpleType name="VIPType">
162
+ <xsd:restriction base="xsd:string">
163
+ <xsd:enumeration value="Yes"/>
164
+ <xsd:enumeration value="No"/>
165
+ </xsd:restriction>
166
+ </xsd:simpleType>
167
+ <xsd:element name="HelpDesk_QueryList_Service" type="s0:GetListInputMap"/>
168
+ <xsd:complexType name="GetListInputMap">
169
+ <xsd:sequence>
170
+ <xsd:element name="Qualification" type="xsd:string"/>
171
+ <xsd:element name="startRecord" type="xsd:string"/>
172
+ <xsd:element name="maxLimit" type="xsd:string"/>
173
+ </xsd:sequence>
174
+ </xsd:complexType>
175
+ <xsd:element name="HelpDesk_QueryList_ServiceResponse" type="s0:GetListOutputMap"/>
176
+ <xsd:complexType name="GetListOutputMap">
177
+ <xsd:sequence>
178
+ <xsd:element maxOccurs="unbounded" name="getListValues" type="xsd:string"/>
179
+ </xsd:sequence>
180
+ </xsd:complexType>
181
+ <xsd:element name="HelpDesk_Modify_Service" type="s0:SetInputMap"/>
182
+ <xsd:complexType name="SetInputMap">
183
+ <xsd:sequence>
184
+ <xsd:element name="Categorization_Tier_1" type="xsd:string"/>
185
+ <xsd:element name="Categorization_Tier_2" type="xsd:string"/>
186
+ <xsd:element name="Categorization_Tier_3" type="xsd:string"/>
187
+ <xsd:element name="Closure_Manufacturer" type="xsd:string"/>
188
+ <xsd:element name="Closure_Product_Category_Tier1" type="xsd:string"/>
189
+ <xsd:element name="Closure_Product_Category_Tier2" type="xsd:string"/>
190
+ <xsd:element name="Closure_Product_Category_Tier3" type="xsd:string"/>
191
+ <xsd:element name="Closure_Product_Model_Version" type="xsd:string"/>
192
+ <xsd:element name="Closure_Product_Name" type="xsd:string"/>
193
+ <xsd:element name="Company" type="xsd:string"/>
194
+ <xsd:element name="Summary" type="xsd:string"/>
195
+ <xsd:element name="Notes" type="xsd:string"/>
196
+ <xsd:element name="Impact" type="s0:ImpactType"/>
197
+ <xsd:element name="Manufacturer" type="xsd:string"/>
198
+ <xsd:element minOccurs="0" name="Product_Categorization_Tier_1" type="xsd:string"/>
199
+ <xsd:element name="Product_Categorization_Tier_2" type="xsd:string"/>
200
+ <xsd:element name="Product_Categorization_Tier_3" type="xsd:string"/>
201
+ <xsd:element name="Product_Model_Version" type="xsd:string"/>
202
+ <xsd:element name="Product_Name" type="xsd:string"/>
203
+ <xsd:element name="Reported_Source" type="s0:Reported_SourceType"/>
204
+ <xsd:element name="Resolution" type="xsd:string"/>
205
+ <xsd:element name="Resolution_Category" type="xsd:string"/>
206
+ <xsd:element name="Resolution_Category_Tier_2" type="xsd:string"/>
207
+ <xsd:element name="Resolution_Category_Tier_3" type="xsd:string"/>
208
+ <xsd:element name="Resolution_Method" type="xsd:string"/>
209
+ <xsd:element name="Service_Type" type="s0:Service_TypeType"/>
210
+ <xsd:element name="Status" type="s0:StatusType"/>
211
+ <xsd:element name="Urgency" type="s0:UrgencyType"/>
212
+ <xsd:element name="Action" type="xsd:string"/>
213
+ <xsd:element name="Work_Info_Summary" type="xsd:string"/>
214
+ <xsd:element name="Work_Info_Notes" type="xsd:string"/>
215
+ <xsd:element name="Work_Info_Type" type="s0:Work_Info_TypeType"/>
216
+ <xsd:element name="Work_Info_Date" type="xsd:dateTime"/>
217
+ <xsd:element name="Work_Info_Source" type="s0:Work_Info_SourceType"/>
218
+ <xsd:element name="Work_Info_Locked" type="s0:VIPType"/>
219
+ <xsd:element name="Work_Info_View_Access" type="s0:Work_Info_View_AccessType"/>
220
+ <xsd:element name="Incident_Number" type="xsd:string"/>
221
+ <xsd:element default="Infrastructure Change Created" minOccurs="0" name="Status_Reason" nillable="true" type="s0:Status_ReasonType"/>
222
+ <xsd:element name="ServiceCI" type="xsd:string"/>
223
+ <xsd:element name="ServiceCI_ReconID" type="xsd:string"/>
224
+ <xsd:element name="HPD_CI" type="xsd:string"/>
225
+ <xsd:element name="HPD_CI_ReconID" type="xsd:string"/>
226
+ <xsd:element name="HPD_CI_FormName" type="xsd:string"/>
227
+ <xsd:element name="z1D_CI_FormName" type="xsd:string"/>
228
+ <xsd:element minOccurs="0" name="WorkInfoAttachment1Name" type="xsd:string"/>
229
+ <xsd:element minOccurs="0" name="WorkInfoAttachment1Data" type="xsd:base64Binary"/>
230
+ <xsd:element minOccurs="0" name="WorkInfoAttachment1OrigSize" type="xsd:int"/>
231
+ </xsd:sequence>
232
+ </xsd:complexType>
233
+ <xsd:simpleType name="Work_Info_TypeType">
234
+ <xsd:restriction base="xsd:string">
235
+ <xsd:enumeration value="----- Customer Inbound -----"/>
236
+ <xsd:enumeration value="Customer Communication"/>
237
+ <xsd:enumeration value="Customer Follow-up"/>
238
+ <xsd:enumeration value="Customer Status Update"/>
239
+ <xsd:enumeration value="----- Customer Outbound -----"/>
240
+ <xsd:enumeration value="Closure Follow Up"/>
241
+ <xsd:enumeration value="Detail Clarification"/>
242
+ <xsd:enumeration value="General Information"/>
243
+ <xsd:enumeration value="Resolution Communications"/>
244
+ <xsd:enumeration value="Satisfaction Survey"/>
245
+ <xsd:enumeration value="Status Update"/>
246
+ <xsd:enumeration value="----- General -----"/>
247
+ <xsd:enumeration value="Incident Task / Action"/>
248
+ <xsd:enumeration value="Problem Script"/>
249
+ <xsd:enumeration value="Working Log"/>
250
+ <xsd:enumeration value="Email System"/>
251
+ <xsd:enumeration value="Paging System"/>
252
+ <xsd:enumeration value="BMC Impact Manager Update"/>
253
+ </xsd:restriction>
254
+ </xsd:simpleType>
255
+ <xsd:simpleType name="Work_Info_SourceType">
256
+ <xsd:restriction base="xsd:string">
257
+ <xsd:enumeration value="Email"/>
258
+ <xsd:enumeration value="Fax"/>
259
+ <xsd:enumeration value="Phone"/>
260
+ <xsd:enumeration value="Voice Mail"/>
261
+ <xsd:enumeration value="Walk In"/>
262
+ <xsd:enumeration value="Pager"/>
263
+ <xsd:enumeration value="System Assignment"/>
264
+ <xsd:enumeration value="Web"/>
265
+ <xsd:enumeration value="Other"/>
266
+ <xsd:enumeration value="BMC Impact Manager Event"/>
267
+ </xsd:restriction>
268
+ </xsd:simpleType>
269
+ <xsd:simpleType name="Work_Info_View_AccessType">
270
+ <xsd:restriction base="xsd:string">
271
+ <xsd:enumeration value="Internal"/>
272
+ <xsd:enumeration value="Public"/>
273
+ </xsd:restriction>
274
+ </xsd:simpleType>
275
+ <xsd:element name="HelpDesk_Modify_ServiceResponse" type="s0:SetOutputMap"/>
276
+ <xsd:complexType name="SetOutputMap">
277
+ <xsd:sequence/>
278
+ </xsd:complexType>
279
+ <xsd:element name="HelpDesk_GetWorkInfoList" type="s0:InputMapping4"/>
280
+ <xsd:complexType name="InputMapping4">
281
+ <xsd:sequence>
282
+ <xsd:element name="Qualification" type="xsd:string"/>
283
+ <xsd:element name="startRecord" type="xsd:string"/>
284
+ <xsd:element name="maxLimit" type="xsd:string"/>
285
+ </xsd:sequence>
286
+ </xsd:complexType>
287
+ <xsd:element name="HelpDesk_GetWorkInfoListResponse" type="s0:OutputMapping4"/>
288
+ <xsd:complexType name="OutputMapping4">
289
+ <xsd:sequence>
290
+ <xsd:element name="ListWOQuery" type="s0:ListWOObjectQuery"/>
291
+ </xsd:sequence>
292
+ </xsd:complexType>
293
+ <xsd:complexType name="ListWOObjectQuery">
294
+ <xsd:sequence>
295
+ <xsd:element maxOccurs="unbounded" minOccurs="0" name="getListValues">
296
+ <xsd:complexType>
297
+ <xsd:sequence>
298
+ <xsd:element name="WorkInfoInstanceID" type="xsd:string"/>
299
+ <xsd:element name="WorkInfoStatus" type="xsd:string"/>
300
+ <xsd:element name="WorkInfoType" type="xsd:string"/>
301
+ <xsd:element name="WorkInfoCommSource" type="xsd:string"/>
302
+ <xsd:element name="WorkInfoSummary" type="xsd:string"/>
303
+ <xsd:element name="WorkInfoNotes" type="xsd:string"/>
304
+ <xsd:element name="ParentID" type="xsd:string"/>
305
+ <xsd:element name="WorkInfoSecureLog" type="xsd:string"/>
306
+ <xsd:element minOccurs="0" name="WorkInfoSubmitDate" type="xsd:dateTime"/>
307
+ <xsd:element name="WorkInfoAttachment1Name" type="xsd:string"/>
308
+ <xsd:element name="WorkInfoAttachment1Data" type="xsd:base64Binary"/>
309
+ <xsd:element name="WorkInfoAttachment1OrigSize" type="xsd:int"/>
310
+ <xsd:element name="WorkInfoAttachment2Name" type="xsd:string"/>
311
+ <xsd:element name="WorkInfoAttachment2Data" type="xsd:base64Binary"/>
312
+ <xsd:element name="WorkInfoAttachment2OrigSize" type="xsd:int"/>
313
+ <xsd:element name="WorkInfoAttachment3Name" type="xsd:string"/>
314
+ <xsd:element name="WorkInfoAttachment3Data" type="xsd:base64Binary"/>
315
+ <xsd:element name="WorkInfoAttachment3OrigSize" type="xsd:int"/>
316
+ </xsd:sequence>
317
+ </xsd:complexType>
318
+ </xsd:element>
319
+ </xsd:sequence>
320
+ </xsd:complexType>
321
+ <xsd:element name="AuthenticationInfo" type="s0:AuthenticationInfo"/>
322
+ <xsd:complexType name="AuthenticationInfo">
323
+ <xsd:sequence>
324
+ <xsd:element name="userName" type="xsd:string"/>
325
+ <xsd:element name="password" type="xsd:string"/>
326
+ <xsd:element minOccurs="0" name="authentication" type="xsd:string"/>
327
+ <xsd:element minOccurs="0" name="locale" type="xsd:string"/>
328
+ <xsd:element minOccurs="0" name="timeZone" type="xsd:string"/>
329
+ </xsd:sequence>
330
+ </xsd:complexType>
331
+ </xsd:schema>
332
+ <xs:schema attributeFormDefault="unqualified" elementFormDefault="qualified" targetNamespace="http://tempuri.org" xmlns="http://tempuri.org" xmlns:xs="http://www.w3.org/2001/XMLSchema">
333
+
334
+
335
+
336
+
337
+ <xs:complexType name="ListQueryWorkInfo">
338
+
339
+
340
+ <xs:sequence>
341
+
342
+
343
+ <xs:element ref="ListWOQuery"/>
344
+
345
+
346
+ </xs:sequence>
347
+
348
+
349
+ </xs:complexType>
350
+
351
+
352
+
353
+ <xs:element name="ListWOQuery" type="ListWOObjectQuery"/>
354
+
355
+
356
+ <xs:complexType name="ListWOObjectQuery">
357
+
358
+
359
+ <xs:sequence>
360
+
361
+
362
+ <xs:element maxOccurs="unbounded" minOccurs="0" name="getListValues">
363
+
364
+
365
+ <xs:complexType>
366
+
367
+
368
+ <xs:sequence>
369
+
370
+
371
+ <xs:element name="WorkInfoInstanceID" type="xs:string"/>
372
+
373
+
374
+ <xs:element name="WorkInfoStatus" type="xs:string"/>
375
+
376
+
377
+ <xs:element name="WorkInfoType" type="xs:string"/>
378
+
379
+
380
+ <xs:element name="WorkInfoCommSource" type="xs:string"/>
381
+
382
+
383
+ <xs:element name="WorkInfoSummary" type="xs:string"/>
384
+
385
+
386
+ <xs:element name="WorkInfoNotes" type="xs:string"/>
387
+
388
+
389
+ <xs:element name="IncidentNumber" type="xs:string"/>
390
+
391
+
392
+ <xs:element name="WorkInfoSecureLog" type="xs:string"/>
393
+
394
+
395
+ <xs:element name="WorkInfoSubmitDate" type="xs:dateTime"/>
396
+
397
+
398
+ <xs:element name="WorkInfoAttachment1Name" type="xs:string"/>
399
+
400
+
401
+ <xs:element name="WorkInfoAttachment1Data" type="xs:base64Binary"/>
402
+
403
+
404
+ <xs:element name="WorkInfoAttachment1OrigSize" type="xs:int"/>
405
+
406
+
407
+ <xs:element name="WorkInfoAttachment2Name" type="xs:string"/>
408
+
409
+
410
+ <xs:element name="WorkInfoAttachment2Data" type="xs:base64Binary"/>
411
+
412
+
413
+ <xs:element name="WorkInfoAttachment2OrigSize" type="xs:int"/>
414
+
415
+
416
+ <xs:element name="WorkInfoAttachment3Name" type="xs:string"/>
417
+
418
+
419
+ <xs:element name="WorkInfoAttachment3Data" type="xs:base64Binary"/>
420
+
421
+
422
+ <xs:element name="WorkInfoAttachment3OrigSize" type="xs:int"/>
423
+
424
+
425
+ </xs:sequence>
426
+
427
+
428
+ </xs:complexType>
429
+
430
+
431
+ </xs:element>
432
+
433
+
434
+ </xs:sequence>
435
+
436
+
437
+ </xs:complexType>
438
+
439
+
440
+
441
+ </xs:schema>
442
+ </wsdl:types>
443
+
444
+ <wsdl:message name="HelpDesk_Query_ServiceSoapOut">
445
+
446
+ <wsdl:part element="s0:HelpDesk_Query_ServiceResponse" name="parameters">
447
+
448
+ </wsdl:part>
449
+
450
+ </wsdl:message>
451
+
452
+ <wsdl:message name="ARAuthenticate">
453
+
454
+ <wsdl:part element="s0:AuthenticationInfo" name="parameters">
455
+
456
+ </wsdl:part>
457
+
458
+ </wsdl:message>
459
+
460
+ <wsdl:message name="HelpDesk_Modify_ServiceSoapOut">
461
+
462
+ <wsdl:part element="s0:HelpDesk_Modify_ServiceResponse" name="parameters">
463
+
464
+ </wsdl:part>
465
+
466
+ </wsdl:message>
467
+
468
+ <wsdl:message name="HelpDesk_GetWorkInfoListSoapIn">
469
+
470
+ <wsdl:part element="s0:HelpDesk_GetWorkInfoList" name="parameters">
471
+
472
+ </wsdl:part>
473
+
474
+ </wsdl:message>
475
+
476
+ <wsdl:message name="HelpDesk_GetWorkInfoListSoapOut">
477
+
478
+ <wsdl:part element="s0:HelpDesk_GetWorkInfoListResponse" name="parameters">
479
+
480
+ </wsdl:part>
481
+
482
+ </wsdl:message>
483
+
484
+ <wsdl:message name="HelpDesk_Query_ServiceSoapIn">
485
+
486
+ <wsdl:part element="s0:HelpDesk_Query_Service" name="parameters">
487
+
488
+ </wsdl:part>
489
+
490
+ </wsdl:message>
491
+
492
+ <wsdl:message name="HelpDesk_Modify_ServiceSoapIn">
493
+
494
+ <wsdl:part element="s0:HelpDesk_Modify_Service" name="parameters">
495
+
496
+ </wsdl:part>
497
+
498
+ </wsdl:message>
499
+
500
+ <wsdl:message name="HelpDesk_QueryList_ServiceSoapOut">
501
+
502
+ <wsdl:part element="s0:HelpDesk_QueryList_ServiceResponse" name="parameters">
503
+
504
+ </wsdl:part>
505
+
506
+ </wsdl:message>
507
+
508
+ <wsdl:message name="HelpDesk_QueryList_ServiceSoapIn">
509
+
510
+ <wsdl:part element="s0:HelpDesk_QueryList_Service" name="parameters">
511
+
512
+ </wsdl:part>
513
+
514
+ </wsdl:message>
515
+
516
+ <wsdl:portType name="HPD_IncidentInterface_WSPortTypePortType">
517
+
518
+ <wsdl:operation name="HelpDesk_Query_Service">
519
+
520
+ <wsdl:input message="s0:HelpDesk_Query_ServiceSoapIn">
521
+
522
+ </wsdl:input>
523
+
524
+ <wsdl:output message="s0:HelpDesk_Query_ServiceSoapOut">
525
+
526
+ </wsdl:output>
527
+
528
+ </wsdl:operation>
529
+
530
+ <wsdl:operation name="HelpDesk_QueryList_Service">
531
+
532
+ <wsdl:input message="s0:HelpDesk_QueryList_ServiceSoapIn">
533
+
534
+ </wsdl:input>
535
+
536
+ <wsdl:output message="s0:HelpDesk_QueryList_ServiceSoapOut">
537
+
538
+ </wsdl:output>
539
+
540
+ </wsdl:operation>
541
+
542
+ <wsdl:operation name="HelpDesk_Modify_Service">
543
+
544
+ <wsdl:input message="s0:HelpDesk_Modify_ServiceSoapIn">
545
+
546
+ </wsdl:input>
547
+
548
+ <wsdl:output message="s0:HelpDesk_Modify_ServiceSoapOut">
549
+
550
+ </wsdl:output>
551
+
552
+ </wsdl:operation>
553
+
554
+ <wsdl:operation name="HelpDesk_GetWorkInfoList">
555
+
556
+ <wsdl:input message="s0:HelpDesk_GetWorkInfoListSoapIn">
557
+
558
+ </wsdl:input>
559
+
560
+ <wsdl:output message="s0:HelpDesk_GetWorkInfoListSoapOut">
561
+
562
+ </wsdl:output>
563
+
564
+ </wsdl:operation>
565
+
566
+ </wsdl:portType>
567
+
568
+ <wsdl:binding name="HPD_IncidentInterface_WSPortTypeSoapBinding" type="s0:HPD_IncidentInterface_WSPortTypePortType">
569
+
570
+ <soap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/>
571
+
572
+ <wsdl:operation name="HelpDesk_Query_Service">
573
+
574
+ <soap:operation soapAction="urn:HPD_IncidentInterface_WS/HelpDesk_Query_Service" style="document"/>
575
+
576
+ <wsdl:input>
577
+
578
+ <soap:header message="s0:ARAuthenticate" part="parameters" use="literal">
579
+
580
+ </soap:header>
581
+
582
+ <soap:body use="literal"/>
583
+
584
+ </wsdl:input>
585
+
586
+ <wsdl:output>
587
+
588
+ <soap:body use="literal"/>
589
+
590
+ </wsdl:output>
591
+
592
+ </wsdl:operation>
593
+
594
+ <wsdl:operation name="HelpDesk_QueryList_Service">
595
+
596
+ <soap:operation soapAction="urn:HPD_IncidentInterface_WS/HelpDesk_QueryList_Service" style="document"/>
597
+
598
+ <wsdl:input>
599
+
600
+ <soap:header message="s0:ARAuthenticate" part="parameters" use="literal">
601
+
602
+ </soap:header>
603
+
604
+ <soap:body use="literal"/>
605
+
606
+ </wsdl:input>
607
+
608
+ <wsdl:output>
609
+
610
+ <soap:body use="literal"/>
611
+
612
+ </wsdl:output>
613
+
614
+ </wsdl:operation>
615
+
616
+ <wsdl:operation name="HelpDesk_Modify_Service">
617
+
618
+ <soap:operation soapAction="urn:HPD_IncidentInterface_WS/HelpDesk_Modify_Service" style="document"/>
619
+
620
+ <wsdl:input>
621
+
622
+ <soap:header message="s0:ARAuthenticate" part="parameters" use="literal">
623
+
624
+ </soap:header>
625
+
626
+ <soap:body use="literal"/>
627
+
628
+ </wsdl:input>
629
+
630
+ <wsdl:output>
631
+
632
+ <soap:body use="literal"/>
633
+
634
+ </wsdl:output>
635
+
636
+ </wsdl:operation>
637
+
638
+ <wsdl:operation name="HelpDesk_GetWorkInfoList">
639
+
640
+ <soap:operation soapAction="urn:HPD_IncidentInterface_WS/HelpDesk_GetWorkInfoList" style="document"/>
641
+
642
+ <wsdl:input>
643
+
644
+ <soap:header message="s0:ARAuthenticate" part="parameters" use="literal">
645
+
646
+ </soap:header>
647
+
648
+ <soap:body use="literal"/>
649
+
650
+ </wsdl:input>
651
+
652
+ <wsdl:output>
653
+
654
+ <soap:body use="literal"/>
655
+
656
+ </wsdl:output>
657
+
658
+ </wsdl:operation>
659
+
660
+ </wsdl:binding>
661
+
662
+ <wsdl:service name="HPD_IncidentInterface_WSService">
663
+
664
+ <wsdl:documentation>
665
+ Query and Modify Operations </wsdl:documentation>
666
+
667
+ <wsdl:port binding="s0:HPD_IncidentInterface_WSPortTypeSoapBinding" name="HPD_IncidentInterface_WSPortTypeSoap">
668
+
669
+ <soap:address location="http://url_to_remedy/arsys/services/ARService?server=bmc-remedy-w&amp;webService=HPD_IncidentInterface_WS"/>
670
+
671
+ </wsdl:port>
672
+
673
+ </wsdl:service>
674
+
675
+ </wsdl:definitions>