moxml 0.1.9 → 0.1.11

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (150) hide show
  1. checksums.yaml +4 -4
  2. data/.github/workflows/docs.yml +1 -1
  3. data/.github/workflows/rake.yml +16 -13
  4. data/.github/workflows/release.yml +1 -0
  5. data/.github/workflows/round-trip.yml +74 -0
  6. data/.gitignore +1 -0
  7. data/.rubocop.yml +1 -0
  8. data/.rubocop_todo.yml +160 -38
  9. data/Gemfile +2 -1
  10. data/README.adoc +287 -20
  11. data/Rakefile +11 -0
  12. data/data/w3c_entities.json +2131 -0
  13. data/docs/ENTITY_SUPPORT_FOR_LUTAML_MODEL.md +102 -0
  14. data/docs/_guides/index.adoc +14 -12
  15. data/docs/_guides/node-api-consistency.adoc +572 -0
  16. data/docs/_guides/xml-declaration.adoc +5 -5
  17. data/docs/_pages/adapters/ox.adoc +30 -0
  18. data/docs/_pages/adapters/rexml.adoc +1 -1
  19. data/docs/_pages/configuration.adoc +43 -0
  20. data/docs/_pages/node-api-reference.adoc +128 -3
  21. data/docs/_tutorials/namespace-handling.adoc +21 -0
  22. data/examples/rss_parser/rss_parser.rb +1 -3
  23. data/lib/moxml/adapter/base.rb +26 -2
  24. data/lib/moxml/adapter/headed_ox.rb +5 -4
  25. data/lib/moxml/adapter/libxml.rb +18 -3
  26. data/lib/moxml/adapter/nokogiri.rb +26 -2
  27. data/lib/moxml/adapter/oga.rb +137 -20
  28. data/lib/moxml/adapter/ox.rb +29 -3
  29. data/lib/moxml/adapter/rexml.rb +54 -7
  30. data/lib/moxml/attribute.rb +6 -0
  31. data/lib/moxml/builder.rb +6 -0
  32. data/lib/moxml/config.rb +52 -1
  33. data/lib/moxml/context.rb +21 -2
  34. data/lib/moxml/doctype.rb +33 -0
  35. data/lib/moxml/document.rb +6 -1
  36. data/lib/moxml/document_builder.rb +45 -1
  37. data/lib/moxml/element.rb +10 -3
  38. data/lib/moxml/entity_reference.rb +29 -0
  39. data/lib/moxml/entity_registry.rb +278 -0
  40. data/lib/moxml/error.rb +5 -5
  41. data/lib/moxml/node.rb +22 -8
  42. data/lib/moxml/node_set.rb +10 -6
  43. data/lib/moxml/processing_instruction.rb +6 -0
  44. data/lib/moxml/version.rb +1 -1
  45. data/lib/moxml/xml_utils.rb +25 -2
  46. data/lib/moxml/xpath/errors.rb +1 -1
  47. data/lib/moxml.rb +1 -0
  48. data/spec/consistency/README.md +3 -1
  49. data/spec/consistency/round_trip_spec.rb +479 -0
  50. data/spec/examples/readme_examples_spec.rb +1 -1
  51. data/spec/fixtures/round-trips/metanorma/a.xml +66 -0
  52. data/spec/fixtures/round-trips/metanorma/bilingual-en.xml +7682 -0
  53. data/spec/fixtures/round-trips/metanorma/bilingual-fr.xml +7520 -0
  54. data/spec/fixtures/round-trips/metanorma/bilingual.presentation.xml +21211 -0
  55. data/spec/fixtures/round-trips/metanorma/collection1.xml +313 -0
  56. data/spec/fixtures/round-trips/metanorma/collection1nested.xml +291 -0
  57. data/spec/fixtures/round-trips/metanorma/collection_docinline.xml +544 -0
  58. data/spec/fixtures/round-trips/metanorma/collection_full.xml +1776 -0
  59. data/spec/fixtures/round-trips/metanorma/dummy.1.xml +295 -0
  60. data/spec/fixtures/round-trips/metanorma/dummy.xml +349 -0
  61. data/spec/fixtures/round-trips/metanorma/footnotes.xml +70 -0
  62. data/spec/fixtures/round-trips/metanorma/iho.xml +116 -0
  63. data/spec/fixtures/round-trips/metanorma/rice-amd.final.xml +186 -0
  64. data/spec/fixtures/round-trips/metanorma/rice-amd.final_1.xml +180 -0
  65. data/spec/fixtures/round-trips/metanorma/rice-en.final.norepo.xml +116 -0
  66. data/spec/fixtures/round-trips/metanorma/rice-en.final.xml +149 -0
  67. data/spec/fixtures/round-trips/metanorma/rice-en.final_1.xml +144 -0
  68. data/spec/fixtures/round-trips/metanorma/rice1-en.final.xml +120 -0
  69. data/spec/fixtures/round-trips/metanorma/rice2-en.final.xml +116 -0
  70. data/spec/fixtures/round-trips/metanorma/test_sectionsplit.xml +119 -0
  71. data/spec/fixtures/round-trips/niso-jats/bmj_sample.xml +1068 -0
  72. data/spec/fixtures/round-trips/niso-jats/element_citation.xml +7 -0
  73. data/spec/fixtures/round-trips/niso-jats/pnas_sample.xml +3768 -0
  74. data/spec/fixtures/round-trips/rfcxml/rfc8881.xml +45848 -0
  75. data/spec/fixtures/round-trips/rfcxml/rfc8994.xml +6607 -0
  76. data/spec/fixtures/round-trips/rfcxml/rfc9000.xml +9064 -0
  77. data/spec/fixtures/round-trips/rfcxml/rfc9043.xml +5527 -0
  78. data/spec/fixtures/round-trips/rfcxml/rfc9051.xml +14286 -0
  79. data/spec/fixtures/round-trips/rfcxml/rfc9110.xml +18156 -0
  80. data/spec/fixtures/round-trips/rfcxml/rfc9260.xml +9136 -0
  81. data/spec/fixtures/round-trips/rfcxml/rfc9293.xml +8300 -0
  82. data/spec/fixtures/round-trips/rfcxml/rfc9380.xml +8916 -0
  83. data/spec/fixtures/round-trips/rfcxml/rfc9420.xml +8927 -0
  84. data/spec/fixtures/w3c/namespaces/1.0/001.xml +7 -0
  85. data/spec/fixtures/w3c/namespaces/1.0/002.xml +8 -0
  86. data/spec/fixtures/w3c/namespaces/1.0/003.xml +7 -0
  87. data/spec/fixtures/w3c/namespaces/1.0/004.xml +7 -0
  88. data/spec/fixtures/w3c/namespaces/1.0/005.xml +7 -0
  89. data/spec/fixtures/w3c/namespaces/1.0/006.xml +7 -0
  90. data/spec/fixtures/w3c/namespaces/1.0/007.xml +20 -0
  91. data/spec/fixtures/w3c/namespaces/1.0/008.xml +20 -0
  92. data/spec/fixtures/w3c/namespaces/1.0/009.xml +19 -0
  93. data/spec/fixtures/w3c/namespaces/1.0/010.xml +19 -0
  94. data/spec/fixtures/w3c/namespaces/1.0/011.xml +20 -0
  95. data/spec/fixtures/w3c/namespaces/1.0/012.xml +19 -0
  96. data/spec/fixtures/w3c/namespaces/1.0/013.xml +5 -0
  97. data/spec/fixtures/w3c/namespaces/1.0/014.xml +3 -0
  98. data/spec/fixtures/w3c/namespaces/1.0/015.xml +3 -0
  99. data/spec/fixtures/w3c/namespaces/1.0/016.xml +3 -0
  100. data/spec/fixtures/w3c/namespaces/1.0/017.xml +3 -0
  101. data/spec/fixtures/w3c/namespaces/1.0/018.xml +3 -0
  102. data/spec/fixtures/w3c/namespaces/1.0/019.xml +3 -0
  103. data/spec/fixtures/w3c/namespaces/1.0/020.xml +3 -0
  104. data/spec/fixtures/w3c/namespaces/1.0/021.xml +6 -0
  105. data/spec/fixtures/w3c/namespaces/1.0/022.xml +6 -0
  106. data/spec/fixtures/w3c/namespaces/1.0/023.xml +6 -0
  107. data/spec/fixtures/w3c/namespaces/1.0/024.xml +6 -0
  108. data/spec/fixtures/w3c/namespaces/1.0/025.xml +3 -0
  109. data/spec/fixtures/w3c/namespaces/1.0/026.xml +3 -0
  110. data/spec/fixtures/w3c/namespaces/1.0/027.xml +3 -0
  111. data/spec/fixtures/w3c/namespaces/1.0/028.xml +3 -0
  112. data/spec/fixtures/w3c/namespaces/1.0/029.xml +4 -0
  113. data/spec/fixtures/w3c/namespaces/1.0/030.xml +4 -0
  114. data/spec/fixtures/w3c/namespaces/1.0/031.xml +4 -0
  115. data/spec/fixtures/w3c/namespaces/1.0/032.xml +5 -0
  116. data/spec/fixtures/w3c/namespaces/1.0/033.xml +4 -0
  117. data/spec/fixtures/w3c/namespaces/1.0/034.xml +3 -0
  118. data/spec/fixtures/w3c/namespaces/1.0/035.xml +8 -0
  119. data/spec/fixtures/w3c/namespaces/1.0/036.xml +8 -0
  120. data/spec/fixtures/w3c/namespaces/1.0/037.xml +8 -0
  121. data/spec/fixtures/w3c/namespaces/1.0/038.xml +8 -0
  122. data/spec/fixtures/w3c/namespaces/1.0/039.xml +10 -0
  123. data/spec/fixtures/w3c/namespaces/1.0/040.xml +9 -0
  124. data/spec/fixtures/w3c/namespaces/1.0/041.xml +8 -0
  125. data/spec/fixtures/w3c/namespaces/1.0/042.xml +4 -0
  126. data/spec/fixtures/w3c/namespaces/1.0/043.xml +7 -0
  127. data/spec/fixtures/w3c/namespaces/1.0/044.xml +7 -0
  128. data/spec/fixtures/w3c/namespaces/1.0/045.xml +7 -0
  129. data/spec/fixtures/w3c/namespaces/1.0/046.xml +10 -0
  130. data/spec/fixtures/w3c/namespaces/1.0/047.xml +4 -0
  131. data/spec/fixtures/w3c/namespaces/1.0/048.xml +5 -0
  132. data/spec/fixtures/w3c/namespaces/1.0/LICENSE.md +32 -0
  133. data/spec/fixtures/w3c/namespaces/1.0/README.adoc +42 -0
  134. data/spec/fixtures/w3c/namespaces/1.0/rmt-ns10.xml +156 -0
  135. data/spec/integration/shared_examples/node_wrappers/namespace_behavior.rb +14 -2
  136. data/spec/integration/shared_examples/w3c_namespace_examples.rb +10 -0
  137. data/spec/integration/w3c_namespace_spec.rb +69 -0
  138. data/spec/moxml/adapter/libxml_spec.rb +7 -1
  139. data/spec/moxml/adapter/oga_spec.rb +92 -0
  140. data/spec/moxml/config_spec.rb +75 -0
  141. data/spec/moxml/doctype_spec.rb +19 -3
  142. data/spec/moxml/entity_registry_spec.rb +184 -0
  143. data/spec/moxml/error_spec.rb +2 -2
  144. data/spec/moxml/namespace_uri_validation_spec.rb +140 -0
  145. data/spec/moxml/xpath/axes_spec.rb +3 -4
  146. data/spec/performance/xpath_benchmark_spec.rb +6 -54
  147. data/spec/support/w3c_namespace_helpers.rb +41 -0
  148. data/spec/unit/rexml_isolated_test.rb +271 -0
  149. metadata +99 -3
  150. data/.ruby-version +0 -1
@@ -0,0 +1,1068 @@
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+ <?xml version="1.0" encoding="UTF-8"?>
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+ <!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.3 20210610//EN" "JATS-journalpublishing1-3.dtd">
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+ <article article-type="research-article"
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+ dtd-version="1.3"
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+ xml:lang="en"
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+ xmlns:mml="http://www.w3.org/1998/Math/MathML"
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+ xmlns:xlink="http://www.w3.org/1999/xlink"
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+ xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
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+ <processing-meta
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+ tagset-family="jats"
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+ base-tagset="publishing"
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+ mathml-version="2.0"
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+ table-model="xhtml" />
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+ <front>
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+ <journal-meta>
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+ <journal-id journal-id-type="pmc">bmj</journal-id>
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+ <journal-id journal-id-type="pubmed">BMJ</journal-id>
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+ <journal-id journal-id-type="publisher">BMJ</journal-id>
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+ <issn>0959-8138</issn>
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+ <publisher>
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+ <publisher-name>BMJ</publisher-name>
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+ </publisher>
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+ </journal-meta>
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+ <article-meta>
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+ <article-id pub-id-type="other">jBMJ.v324.i7342.pg880</article-id>
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+ <article-id pub-id-type="pmid">11950738</article-id>
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+ <article-version vocab="JAV"
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+ vocab-identifier="http://www.niso.org/publications/rp/RP-8-2008.pdf"
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+ article-version-type="VoR"
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+ vocab-term="Version of Record">version-of-record</article-version>
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+ <article-categories>
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+ <subj-group>
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+ <subject>Primary care</subject>
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+ <subj-group>
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+ <subject>190</subject>
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+ <subject>10</subject>
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+ <subject>218</subject>
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+ <subject>219</subject>
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+ <subject>355</subject>
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+ <subject>357</subject>
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+ </subj-group>
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+ </subj-group>
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+ </article-categories>
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+ <title-group>
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+ <article-title>Evolving general practice consultation in Britain: issues of length and
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+ context</article-title>
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+ </title-group>
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+ <contrib-group content-type="authors">
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+ <contrib contrib-type="author" corresp="yes">
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+ <name>
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+ <surname>Freeman</surname>
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+ <given-names>George K</given-names>
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+ </name>
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+ <role>professor of general practice</role>
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+ <role>guarantor</role>
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+ <role degree-contribution="lead"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writer &#8212; original draft"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-original-draft/"
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+ >Writer
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+ of the original draft</role>
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+ <role degree-contribution="lead"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writing - Review &amp; Editing"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-review-editing/">Review
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+ and editing</role>
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+ <xref ref-type="aff" rid="aff-a" />
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+ <xref ref-type="corresp" rid="cor1" />
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+ </contrib>
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+ <contrib contrib-type="author">
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+ <name>
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+ <surname>Horder</surname>
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+ <given-names>John P</given-names>
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+ </name>
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+ <role>past president</role>
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+ <role degree-contribution="supporting"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writing - Review &amp; Editing"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-review-editing/"
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+ >Review
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+ and editing</role>
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+ <xref ref-type="aff" rid="aff-b" />
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+ </contrib>
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+ <contrib contrib-type="author">
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+ <name>
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+ <surname>Howie</surname>
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+ <given-names>John G R</given-names>
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+ </name>
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+ <role>emeritus professor of general practice</role>
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+ <role degree-contribution="supporting"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writing - Review &amp; Editing"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-review-editing/"
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+ >Review
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+ and editing</role>
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+ <xref ref-type="aff" rid="aff-c" />
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+ </contrib>
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+ <contrib contrib-type="author">
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+ <name>
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+ <surname>Hungin</surname>
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+ <given-names>A Pali</given-names>
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+ </name>
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+ <role>professor of general practice</role>
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+ <role degree-contribution="supporting"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writing - Review &amp; Editing"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-review-editing/"
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+ >Review
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+ and editing</role>
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+ <xref ref-type="aff" rid="aff-d" />
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+ </contrib>
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+ <contrib contrib-type="author">
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+ <name>
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+ <surname>Hill</surname>
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+ <given-names>Alison P</given-names>
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+ </name>
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+ <role>general practitioner</role>
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+ <role degree-contribution="supporting"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writing - Review &amp; Editing"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-review-editing/"
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+ >Review
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+ and editing</role>
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+ <xref ref-type="aff" rid="aff-e" />
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+ </contrib>
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+ <contrib contrib-type="author">
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+ <name>
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+ <surname>Shah</surname>
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+ <given-names>Nayan C</given-names>
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+ </name>
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+ <role>general practitioner</role>
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+ <role degree-contribution="supporting"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writing - Review &amp; Editing"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-review-editing/"
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+ >Review
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+ and editing</role>
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+ <xref ref-type="aff" rid="aff-b" />
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+ </contrib>
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+ <contrib contrib-type="author">
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+ <name>
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+ <surname>Wilson</surname>
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+ <given-names>Andrew</given-names>
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+ </name>
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+ <role>senior lecturer</role>
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+ <role degree-contribution="supporting"
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+ vocab="CRediT"
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+ vocab-identifier="http://credit.niso.org"
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+ vocab-term="Writing - Review &amp; Editing"
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+ vocab-term-identifier="http://credit.niso.org/contributor-roles/writing-review-editing/"
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+ >Review
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+ and editing</role>
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+ <xref ref-type="aff" rid="aff-f" />
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+ </contrib>
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+ </contrib-group>
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+ <aff id="aff-a">Centre for Primary Care and Social Medicine, Imperial
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+ College of Science, Technology and Medicine, London W6 8RP</aff>
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+ <aff id="aff-b">
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+ <institution-wrap>
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+ <institution>Royal College of General Practitioners, London SW7 1PU</institution>
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+ <institution-id institution-id-type="ISNI">0000 0001 2161 785X</institution-id>
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+ </institution-wrap>
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+ </aff>
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+ <aff id="aff-c">Department of General Practice, University of Edinburgh, Edinburgh EH8 9DX</aff>
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+ <aff id="aff-d">Centre for Health Studies, University of Durham, Durham DH1 3HN</aff>
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+ <aff id="aff-e">Kilburn Park Medical Centre, London NW6</aff>
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+ <aff id="aff-f">Department of General Practice and Primary Health Care, University of
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+ Leicester,
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+ Leicester LE5 4PW</aff>
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+ <author-notes>
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+ <fn fn-type="con">
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+ <p>Contributors: GKF wrote the paper and revised it after repeated and detailed comments
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+ from all of the other authors and feedback from the first referee and from the <italic>
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+ BMJ</italic> editorial panel. All other authors gave detailed and repeated comments and
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+ cristicisms. GKF is the guarantor of the paper.</p>
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+ </fn>
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+ <corresp id="cor1">Correspondence to: G Freeman <email>g.freeman@ic.ac.uk</email></corresp>
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+ </author-notes>
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+ <pub-date date-type="pub" publication-format="print" iso-8601-date="2002-04-13">
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+ <day>13</day>
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+ <month>4</month>
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+ <year>2002</year>
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+ </pub-date>
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+ <volume>324</volume>
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+ <issue>7342</issue>
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+ <fpage>880</fpage>
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+ <lpage>882</lpage>
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+ <history>
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+ <date date-type="accepted" iso-8601-date="2002-02-07" publication-format="print">
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+ <day>7</day>
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+ <month>2</month>
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+ <year>2002</year>
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+ </date>
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+ </history>
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+ <permissions>
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+ <copyright-statement>Copyright &#x00A9; 2002, BMJ</copyright-statement>
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+ <copyright-year>2002</copyright-year>
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+ </permissions>
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+ <funding-group specific-use="Crossref">
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+ <award-group>
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+ <funding-source id="mul1" country="UK">Scientific Foundation Board of the RCGP (<institution-wrap>
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+ <institution>Royal College of General Practitioners</institution>
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+ <institution-id institution-id-type="doi" vocab="open-funder-registry"
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+ vocab-identifier="10.13039/open_funder_registry">10.13039/100010334</institution-id>
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+ </institution-wrap>
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+ )
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+ <named-content content-type="abbreviation">RCGP</named-content>
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+ </funding-source>
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+ </award-group>
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+ <funding-statement>Funding: Meetings of the working group
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+ in 1999-2000 were funded by the Scientific Foundation Board
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+ of the RCGP.</funding-statement>
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+ </funding-group>
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+ </article-meta>
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+ </front>
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+ <body>
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+ <p>In 1999 Shah<xref ref-type="bibr" rid="B1">1</xref> and others said that the Royal College of
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+ General Practitioners should advocate longer consultations in general practice as a matter of
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+ policy. The college set up a working group chaired by A P Hungin, and a systematic review of
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+ literature on consultation length in general practice was commissioned. The working group
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+ agreed that the available evidence would be hard to interpret without discussion of the
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+ changing context within which consultations now take place. For many years general
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+ practitioners and those who have surveyed patients' opinions in the United Kingdom have
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+ complained about short consultation time, despite a steady increase in actual mean length.
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+ Recently Mechanic pointed out that this is also true in the United States.<xref
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+ ref-type="bibr" rid="B2">2</xref> Is there any justification for a further increase in mean
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+ time allocated per consultation in general practice?</p>
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+ <p>We report on the outcome of extensive debate among a group of general practitioners with an
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+ interest in the process of care, with reference to the interim findings of the commissioned
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+ systematic review and our personal databases. The review identified 14 relevant papers. <boxed-text>
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+ <sec>
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+ <title>Summary points</title>
240
+ <p>
241
+ <list list-type="bullet">
242
+ <list-item>
243
+ <p>Longer consultations are associated with a range of better patient outcomes</p>
244
+ </list-item>
245
+ <list-item>
246
+ <p>Modern consultations in general practice deal with patients with more serious and
247
+ chronic
248
+ conditions</p>
249
+ </list-item>
250
+ <list-item>
251
+ <p>Increasing patient participation means more complex interaction, which demands
252
+ extra
253
+ time</p>
254
+ </list-item>
255
+ <list-item>
256
+ <p>Difficulties with access and with loss of continuity add to perceived stress and
257
+ poor
258
+ performance and lead to further pressure on time</p>
259
+ </list-item>
260
+ <list-item>
261
+ <p>Longer consultations should be a professional priority, combined with increased
262
+ use of
263
+ technology and more flexible practice management to maximise interpersonal
264
+ continuity</p>
265
+ </list-item>
266
+ <list-item>
267
+ <p>Research on implementation is needed</p>
268
+ </list-item>
269
+ </list>
270
+ </p>
271
+ </sec>
272
+ </boxed-text>
273
+ </p>
274
+ <sec sec-type="subjects">
275
+ <title>Longer consultations: benefits for patients</title>
276
+ <p>The systematic review consistently showed that doctors with longer consultation times
277
+ prescribe less and offer more advice on lifestyle and other health promoting activities.
278
+ Longer consultations have been significantly associated with better recognition and handling
279
+ of psychosocial problems<xref ref-type="bibr" rid="B3">3</xref> and with better patient
280
+ enablement.<xref ref-type="bibr" rid="B4">4</xref> Also clinical care for some chronic
281
+ illnesses is better in practices with longer booked intervals between one appointment and
282
+ the next.<xref
283
+ ref-type="bibr" rid="B5">5</xref> It is not clear whether time is itself the main
284
+ influence or whether some doctors insist on more time.</p>
285
+ <p>A national survey in 1998 reported that most (87&#x0025;) patients were satisfied with the
286
+ length of their most recent consultation.<xref ref-type="bibr" rid="B6">6</xref>
287
+ Satisfaction with any service will be high if expectations are met or exceeded. But
288
+ expectations are modified by previous experience.<xref ref-type="bibr" rid="B7">7</xref> The
289
+ result is that primary care patients are likely to be satisfied with what they are used to
290
+ unless the context modifies the effects of their own experience.</p>
291
+ </sec>
292
+ <sec>
293
+ <title>Context of modern consultations</title>
294
+ <p>Shorter consultations were more appropriate when the population was younger, when even a
295
+ brief
296
+ absence from employment due to sickness required a doctor's note, and when many simple
297
+ remedies
298
+ were available only on prescription. Recently at least five important influences have
299
+ increased
300
+ the content and hence the potential length of the consultation.</p>
301
+ </sec>
302
+ <sec>
303
+ <title>Participatory consultation style</title>
304
+ <p>The most effective consultations are those in which doctors most directly acknowledge and
305
+ perhaps respond to patients' problems and concerns. In addition, for patients to be
306
+ committed to taking advantage of medical advice they must agree with both the goals and
307
+ methods proposed. A landmark publication in the United Kingdom was <italic>Meetings Between
308
+ Experts</italic>, which argued that while doctors are the experts about medical problems in
309
+ general patients are the experts on how they themselves experience these problems.<xref
310
+ ref-type="bibr" rid="B8">8</xref> New emphasis on teaching consulting skills in general
311
+ practice advocated specific attention to the patient's agenda, beliefs, understanding, and
312
+ agreement. Currently the General Medical Council, aware that communication difficulties
313
+ underlie many complaints about doctors, has further emphasised the importance of involving
314
+ patients in consultations in its revised guidance to medical schools.<xref ref-type="bibr"
315
+ rid="B9">9</xref> More patient involvement should give a better outcome, but this
316
+ participatory style usually lengthens consultations.</p>
317
+ </sec>
318
+ <sec>
319
+ <title>Extended professional agenda</title>
320
+ <p>The traditional consultation in general practice was brief.<xref ref-type="bibr" rid="B2"
321
+ >2</xref>
322
+ The patient presented symptoms and the doctor prescribed treatment. In 1957 Balint gave new
323
+ insights into the meaning of symptoms.<xref ref-type="bibr" rid="B10">10</xref> By 1979 an
324
+ enhanced model of consultation was presented, in which the doctors dealt with ongoing as
325
+ well as presenting problems and added health promotion and education about future
326
+ appropriate use of services.<xref ref-type="bibr" rid="B11">11</xref> Now, with an ageing
327
+ population and more community care of chronic illness, there are more issues to be
328
+ considered at each consultation. Ideas of what constitutes good general practice are more
329
+ complex.<xref ref-type="bibr" rid="B12"
330
+ >12</xref> Good practice now includes both extended
331
+ care of chronic medical problems&#x2014;for example, coronary heart disease<xref
332
+ ref-type="bibr" rid="B13">13</xref>&#x2014;and a public health role. At first this model
333
+ was restricted to those who lead change (&#x201C;early adopters&#x201D;) and enthusiasts<xref
334
+ ref-type="bibr" rid="B14">14</xref> but now it is embedded in professional and managerial
335
+ expectations of good practice.</p>
336
+ <p>Adequate time is essential. It may be difficult for an elderly patient with several active
337
+ problems to undress, be examined, and get adequate professional consideration in under 15
338
+ minutes. Here the doctor is faced with the choice of curtailing the consultation or of
339
+ reducing the time available for the next patient. Having to cope with these situations often
340
+ contributes to professional dissatisfaction.<xref ref-type="bibr" rid="B15">15</xref> This
341
+ combination of more care, more options, and more genuine discussion of those options with
342
+ informed patient choice inevitably leads to pressure on time.</p>
343
+ </sec>
344
+ <sec>
345
+ <title>Access problems</title>
346
+ <p>In a service free at the point of access, rising demand will tend to increase rationing by
347
+ delay. But attempts to improve access by offering more consultations at short notice squeeze
348
+ consultation times.</p>
349
+ <p>While appointment systems can and should reduce queuing time for consultations, they have
350
+ long tended to be used as a brake on total demand.<xref ref-type="bibr" rid="B16">16</xref>
351
+ This may seriously erode patients' confidence in being able to see their doctor or nurse
352
+ when they need to. Patients are offered appointments further ahead but may keep these even
353
+ if their symptoms have remitted &#x201C;just in case.&#x201D; Availability of consultations
354
+ is thus blocked. Receptionists are then inappropriately blamed for the inadequate access to
355
+ doctors.</p>
356
+ <p>In response to perception of delay, the government has set targets in the NHS plan of
357
+ &#x201C;guaranteed access to a primary care professional within 24 hours and to a primary
358
+ care
359
+ doctor within 48 hours.&#x201D; Implementation is currently being negotiated.</p>
360
+ <p>Virtually all patients think that they would not consult unless it was absolutely
361
+ necessary.
362
+ They do not think they are wasting NHS time and do not like being made to feel so. But
363
+ underlying general practitioners' willingness to make patients wait several days is their
364
+ perception that few of the problems are urgent. Patients and general practitioners evidently
365
+ do
366
+ not agree about the urgency of so called minor problems. To some extent general practice in
367
+ the
368
+ United Kingdom may have scored an &#x201C;own goal&#x201D; by setting up perceived access
369
+ barriers (appointment systems and out of hours cooperatives) in the attempt to increase
370
+ professional standards and control demand in a service that is free at the point of access.</p>
371
+ <p>A further government initiative has been to bypass general practice with new
372
+ services&#x2014;notably, walk-in centres (primary care clinics in which no appointment is
373
+ needed) and NHS Direct (a professional telephone helpline giving advice on simple remedies
374
+ and
375
+ access to services). Introduced widely and rapidly, these services each potentially provide
376
+ significant features of primary care&#x2014;namely, quick access to skilled health advice
377
+ and
378
+ first line treatment.</p>
379
+ </sec>
380
+ <sec>
381
+ <title>Loss of interpersonal continuity</title>
382
+ <p>If a patient has to consult several different professionals, particularly over a short
383
+ period of time, there is inevitable duplication of stories, risk of naive diagnoses,
384
+ potential for conflicting advice, and perhaps loss of trust. Trust is essential if patients
385
+ are to accept the &#x201C;wait and see&#x201D; management policy which is, or should be, an
386
+ important part of the management of self limiting conditions, which are often on the
387
+ boundary between illness and non-illness.<xref ref-type="bibr" rid="B17">17</xref> Such
388
+ duplication again increases pressure for more extra (unscheduled) consultations resulting in
389
+ late running and professional frustration.<xref ref-type="bibr" rid="B18">18</xref>
390
+ </p>
391
+ <p>Mechanic described how loss of longitudinal (and perhaps personal and relational<xref
392
+ ref-type="bibr" rid="B19">19</xref>) continuity influences the perception and use of time
393
+ through an inability to build on previous consultations.<xref ref-type="bibr" rid="B2">2</xref>
394
+ Knowing the doctor well, particularly in smaller practices, is associated with enhanced
395
+ patient enablement in shorter time.<xref ref-type="bibr" rid="B4">4</xref> Though Mechanic
396
+ pointed out that three quarters of UK patients have been registered with their general
397
+ practitioner five years or more, this may be misleading. Practices are growing, with larger
398
+ teams and more registered patients. Being registered with a doctor in a larger practice is
399
+ usually no guarantee that the patient will be able to see the same doctor or the doctor of
400
+ his or her choice, who may be different. Thus the system does not encourage adequate
401
+ personal continuity. This adds to pressure on time and reduces both patient and professional
402
+ satisfaction.</p>
403
+ </sec>
404
+ <sec>
405
+ <title>Health service reforms</title>
406
+ <p>Finally, for the past 15 years the NHS has experienced unprecedented change with a
407
+ succession
408
+ of major administrative reforms. Recent reforms have focused on an NHS led by primary care,
409
+ including the aim of shifting care from the secondary specialist sector to primary care. One
410
+ consequence is increased demand for primary care of patients with more serious and less
411
+ stable
412
+ problems. With the limited piloting of reforms we do not know whether such major redirection
413
+ can
414
+ be achieved without greatly altering the delicate balance between expectations (of both
415
+ patients
416
+ and staff) and what is delivered.</p>
417
+ </sec>
418
+ <sec>
419
+ <title>The future</title>
420
+ <p>We think that the way ahead must embrace both longer mean consultation times and more
421
+ flexibility. More time is needed for high quality consultations with patients with major and
422
+ complex problems of all kinds. But patients also need access to simpler services and advice.
423
+ This should be more appropriate (and cost less) when it is given by professionals who know
424
+ the patient and his or her medical history and social circumstances. For doctors, the higher
425
+ quality associated with longer consultations may lead to greater professional satisfaction
426
+ and, if these longer consultations are combined with more realistic scheduling, to reduced
427
+ levels of stress.<xref ref-type="bibr" rid="B20">20</xref> They will also find it easier to
428
+ develop further the care of chronic disease.</p>
429
+ <p>The challenge posed to general practice by walk-in centres and NHS Direct is considerable,
430
+ and the diversion of funding from primary care is large. The risk of waste and duplication
431
+ increases as more layers of complexity are added to a primary care service that started out
432
+ as something familiar, simple, and local and which is still envied in other developed
433
+ countries.<xref
434
+ ref-type="bibr" rid="B21">21</xref> Access needs to be simple, and the advantages of
435
+ personal knowledge and trust in minimising duplication and overmedicalisation need to be
436
+ exploited.</p>
437
+ <p>We must ensure better communication and access so that patients can more easily deal with
438
+ minor issues and queries with someone they know and trust and avoid the formality and
439
+ inconvenience of a full face to face consultation. Too often this has to be with a different
440
+ professional, unfamiliar with the nuances of the case. There should be far more managerial
441
+ emphasis on helping patients to interact with their chosen practitioner<xref ref-type="bibr"
442
+ rid="B22">22</xref>; such a programme has been described.<xref ref-type="bibr" rid="B23"
443
+ >23</xref>
444
+ Modern information systems make it much easier to record which doctor(s) a patient prefers
445
+ to see and to monitor how often this is achieved. The telephone is hardly modern but is
446
+ underused. Email avoids the problems inherent in arranging simultaneous availability
447
+ necessary for telephone consultations but at the cost of reducing the communication of
448
+ emotions. There is a place for both.<xref ref-type="bibr" rid="B2">2</xref> Access without
449
+ prior appointment is a valued feature of primary care, and we need to know more about the
450
+ right balance between planned and ad hoc consulting.</p>
451
+ </sec>
452
+ <sec>
453
+ <title>Next steps</title>
454
+ <p>General practitioners do not behave in a uniform way. They can be categorised as slow,
455
+ medium, and fast and react in different ways to changes in consulting speed.<xref
456
+ ref-type="bibr"
457
+ rid="B18">18</xref> They are likely to have differing views about a widespread move to
458
+ lengthen consultation time. We do not need further confirmation that longer consultations
459
+ are desirable and necessary, but research could show us the best way to learn how to
460
+ introduce them with minimal disruption to the way in which patients and practices like
461
+ primary care to be provided.<xref ref-type="bibr" rid="B24">24</xref> We also need to learn
462
+ how to make the most of available time in complex consultations.</p>
463
+ <p>Devising appropriate incentives and helping practices move beyond just reacting to demand
464
+ in
465
+ the traditional way by working harder and faster is perhaps our greatest challenge in the
466
+ United
467
+ Kingdom. The new primary are trusts need to work together with the growing primary care
468
+ research
469
+ networks to carry out the necessary development work. In particular, research is needed on
470
+ how a
471
+ primary care team can best provide the right balance of quick access and interpersonal
472
+ knowledge
473
+ and trust.</p>
474
+ </sec>
475
+ </body>
476
+ <back>
477
+ <ack>
478
+ <p>We thank the other members of the working group: Susan Childs, Paul Freeling, Iona Heath,
479
+ Marshall Marinker, and Bonnie Sibbald. We also thank Fenny Green of the Royal College of
480
+ General
481
+ Practitioners for administrative help.</p>
482
+ </ack>
483
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