lesli_support 0.1.0 → 1.1.0

data/app/assets/stylesheets/lesli_support/application.css

@@ -1,6 +1,6 @@
-/*!***********************************************************************************************************************************************************!*\
-  !*** css ./node_modules/css-loader/dist/cjs.js??clonedRuleSet-39.use[1]!./node_modules/sass-loader/dist/cjs.js!../LesliSupport/lib/scss/application.scss ***!
-  \***********************************************************************************************************************************************************/
+/*!**************************************************************************************************************************************************************!*\
+  !*** css ./node_modules/css-loader/dist/cjs.js??ruleSet[1].rules[0].use[1]!./node_modules/sass-loader/dist/cjs.js!../LesliSupport/lib/scss/application.scss ***!
+  \**************************************************************************************************************************************************************/
 .lesli-support-tickets .lesli-form > fieldset {
   padding: 3rem 6rem;
 }

data/app/controllers/lesli_support/catalog/items_controller.rb

@@ -0,0 +1,60 @@
+module LesliSupport
+  class Catalog::ItemsController < ApplicationController
+    before_action :set_catalog_item, only: %i[ show edit update destroy ]
+
+    # GET /catalog/items
+    def index
+      @catalog_items = Catalog::Item.all
+    end
+
+    # GET /catalog/items/1
+    def show
+    end
+
+    # GET /catalog/items/new
+    def new
+      @catalog_item = Catalog::Item.new
+    end
+
+    # GET /catalog/items/1/edit
+    def edit
+    end
+
+    # POST /catalog/items
+    def create
+      @catalog_item = Catalog::Item.new(catalog_item_params)
+
+      if @catalog_item.save
+        redirect_to @catalog_item, notice: "Item was successfully created."
+      else
+        render :new, status: :unprocessable_entity
+      end
+    end
+
+    # PATCH/PUT /catalog/items/1
+    def update
+      if @catalog_item.update(catalog_item_params)
+        redirect_to @catalog_item, notice: "Item was successfully updated.", status: :see_other
+      else
+        render :edit, status: :unprocessable_entity
+      end
+    end
+
+    # DELETE /catalog/items/1
+    def destroy
+      @catalog_item.destroy!
+      redirect_to catalog_items_url, notice: "Item was successfully destroyed.", status: :see_other
+    end
+
+    private
+      # Use callbacks to share common setup or constraints between actions.
+      def set_catalog_item
+        @catalog_item = Catalog::Item.find(params[:id])
+      end
+
+      # Only allow a list of trusted parameters through.
+      def catalog_item_params
+        params.fetch(:catalog_item, {})
+      end
+  end
+end

data/app/controllers/lesli_support/item/discussions_controller.rb

@@ -0,0 +1,6 @@
+module LesliSupport
+    module Item
+        class DiscussionsController < Lesli::Item::DiscussionsController
+        end
+    end
+end

data/app/controllers/lesli_support/item/tasks_controller.rb

@@ -0,0 +1,6 @@
+module LesliSupport
+    module Item
+        class TasksController < Lesli::Item::TasksController
+        end
+    end
+end

data/app/controllers/lesli_support/ticket/activities_controller.rb

@@ -0,0 +1,60 @@
+module LesliSupport
+  class Ticket::ActivitiesController < ApplicationController
+    before_action :set_ticket_activity, only: %i[ show edit update destroy ]
+
+    # GET /ticket/activities
+    def index
+      @ticket_activities = Ticket::Activity.all
+    end
+
+    # GET /ticket/activities/1
+    def show
+    end
+
+    # GET /ticket/activities/new
+    def new
+      @ticket_activity = Ticket::Activity.new
+    end
+
+    # GET /ticket/activities/1/edit
+    def edit
+    end
+
+    # POST /ticket/activities
+    def create
+      @ticket_activity = Ticket::Activity.new(ticket_activity_params)
+
+      if @ticket_activity.save
+        redirect_to @ticket_activity, notice: "Activity was successfully created."
+      else
+        render :new, status: :unprocessable_entity
+      end
+    end
+
+    # PATCH/PUT /ticket/activities/1
+    def update
+      if @ticket_activity.update(ticket_activity_params)
+        redirect_to @ticket_activity, notice: "Activity was successfully updated.", status: :see_other
+      else
+        render :edit, status: :unprocessable_entity
+      end
+    end
+
+    # DELETE /ticket/activities/1
+    def destroy
+      @ticket_activity.destroy!
+      redirect_to ticket_activities_path, notice: "Activity was successfully destroyed.", status: :see_other
+    end
+
+    private
+      # Use callbacks to share common setup or constraints between actions.
+      def set_ticket_activity
+        @ticket_activity = Ticket::Activity.find(params.expect(:id))
+      end
+
+      # Only allow a list of trusted parameters through.
+      def ticket_activity_params
+        params.fetch(:ticket_activity, {})
+      end
+  end
+end

data/app/controllers/lesli_support/ticket/discussions_controller.rb

@@ -1,5 +1,4 @@
 module LesliSupport
-    class Ticket::DiscussionsController < ApplicationController
-        include Lesli::Interfaces::Controllers::Discussions
+    class Ticket::DiscussionsController < Lesli::Items::DiscussionsController
     end
 end

data/app/controllers/lesli_support/tickets_controller.rb

@@ -2,7 +2,7 @@
 
 Lesli
 
-Copyright (c) 2023, Lesli Technologies, S. A.
+Copyright (c) 2025, Lesli Technologies, S. A.
 
 This program is free software: you can redistribute it and/or modify
 it under the terms of the GNU General Public License as published by
@@ -19,7 +19,7 @@ along with this program. If not, see http://www.gnu.org/licenses/.
 
 Lesli · Ruby on Rails SaaS Development Framework.
 
-Made with ♥ by https://www.lesli.tech
+Made with ♥ by LesliTech
 Building a better future, one line of code at a time.
 
 @contact  hello@lesli.tech
@@ -35,25 +35,15 @@ module LesliSupport
         before_action :set_ticket, only: [:show, :update, :destroy, :images]
 
         def index
-            respond_to do |format|
-                format.html { }
-                format.json do
-                    #respond_with_successful(TicketService.new(current_user, query).index)
-                    respond_with_pagination(TicketService.new(current_user, query).index)
-                end
-            end
+            @tickets = respond_with_pagination(TicketService.new(current_user, query).index)
         end
 
         def show
-            respond_to do |format|
-                format.html { }
-                format.json do
-                    respond_with_successful(@ticket.show)
-                end
-            end
+            @ticket = @ticket.show
         end
 
         def new
+            @ticket = Ticket.new
         end
 
         def edit
@@ -62,38 +52,36 @@ module LesliSupport
         def create
             ticket = TicketService.new(current_user, query).create(ticket_params)
 
+            @ticket = ticket.result
             if ticket.successful?
-                respond_with_successful(ticket.result)
-            else 
-                respond_with_error(ticket.errors)
+                success('ticket creado de forma exitosass')
+                respond_with_lesli(
+                    #:html => redirect_to(ticket_path(@ticket.id)),
+                    :turbo => stream_redirection(ticket_path(@ticket.id))
+                )
+            else
+                respond_with_lesli(
+                    :turbo => ticket.errors_as_sentence
+                )
             end
         end
 
         def update
 
-            respond_with_successful(@ticket.update(ticket_params))
-
-            # return respond_with_not_found unless @ticket
-            # return respond_with_unauthorized unless @ticket.is_editable_by?(current_user, bypass_status: true)
-
-            # # When the ticket is closed, the only available field for update is the status
-            # update_params = ticket_params
-            # if ["completed_successfully", "completed_unsuccessfully"].include? @ticket.status&.status_type
-            #     update_params = completed_ticket_params
-            # end
-
-            # if @ticket.check_workflow_transitions(current_user, update_params)
-            #     ticket_update_response = TicketServices.update(current_user, @ticket, update_params)
-
-            #     @ticket = ticket_update_response.payload
-            #     if ticket_update_response.successful?
-            #         respond_with_successful(@ticket.show(current_user, @query))
-            #     else
-            #         respond_with_error(@ticket.errors.full_messages.to_sentence)
-            #     end
-            # else
-            #     respond_with_error(@ticket.errors.full_messages.to_sentence)
-            # end
+            if @ticket.update(ticket_params)
+                # log(
+                #     subject: @invite,
+                #     description: "Ticket updated successfully"
+                # )
+                respond_with_lesli(
+                    :turbo => stream_notification_success("Ticket updated successfully")
+                ) 
+            else 
+                respond_with_lesli(
+                    :turbo => stream_notification_danger(@ticket.errors)
+                    #:turbo => stream_notification_danger(@ticket.errors.full_messages.to_sentence)
+                ) 
+            end
         end
 
         def destroy
@@ -135,19 +123,17 @@ module LesliSupport
         private
 
         def set_ticket
-            ticket_id = params[:id] unless params[:id].blank?
-            ticket_id = params[:ticket_id] unless params[:ticket_id].blank?
-            @ticket = TicketService.new(current_user, query).find(ticket_id)
+            @ticket = TicketService.new(current_user, query).find(id:params[:id])
             return respond_with_not_found unless @ticket.found?
         end
 
         def ticket_params
             params.require(:ticket).permit(
-                :catalog_type_id,
-                #:catalog_source_id,
-                :catalog_category_id,
-                :catalog_priority_id,
-                :catalog_workspace_id,
+                :type_id,
+                #:source_id,
+                :category_id,
+                :priority_id,
+                :workspace_id,
 
                 :subject,
                 :description,
@@ -156,13 +142,8 @@ module LesliSupport
                 :deadline,
                 :started_at,
                 :completed_at,
-                :hours_worked
-            )
-        end
-
-        def completed_ticket_params
-            params.require(:ticket).permit(
-                :cloud_help_workflow_statuses_id
+                :hours_worked,
+                :owner_id
             )
         end
     end

data/app/helpers/lesli_support/{options_helper.rb → catalog/items_helper.rb}

@@ -1,4 +1,4 @@
 module LesliSupport
-  module OptionsHelper
+  module Catalog::ItemsHelper
   end
 end

data/app/helpers/lesli_support/ticket/activities_helper.rb

@@ -0,0 +1,4 @@
+module LesliSupport
+  module Ticket::ActivitiesHelper
+  end
+end

data/app/models/lesli_support/account.rb

@@ -2,7 +2,7 @@
 
 Lesli
 
-Copyright (c) 2023, Lesli Technologies, S. A.
+Copyright (c) 2025, Lesli Technologies, S. A.
 
 This program is free software: you can redistribute it and/or modify
 it under the terms of the GNU General Public License as published by
@@ -19,7 +19,7 @@ along with this program. If not, see http://www.gnu.org/licenses/.
 
 Lesli · Ruby on Rails SaaS Development Framework.
 
-Made with ♥ by https://www.lesli.tech
+Made with ♥ by LesliTech
 Building a better future, one line of code at a time.
 
 @contact  hello@lesli.tech
@@ -33,16 +33,13 @@ Building a better future, one line of code at a time.
 module LesliSupport
     class Account < ApplicationRecord
         belongs_to :account, class_name: "Lesli::Account"
-        has_many :catalog_workspaces
-        has_many :catalog_types
-        has_many :catalog_categories
-        has_many :catalog_priorities
+        has_many :dashboards
+        has_many :catalogs, class_name: "Catalog"
         has_many :tickets
-
+        
         after_create :initialize_account
 
         def initialize_account
-            Dashboard.initialize_dashboard(self)
         end
     end
 end

data/app/models/lesli_support/catalog/item.rb

@@ -0,0 +1,4 @@
+module LesliSupport
+  class Catalog::Item < ApplicationRecord
+  end
+end

data/app/models/lesli_support/catalog.rb

@@ -1,15 +1,6 @@
 module LesliSupport
-    class Catalog < ApplicationRecord
-        has_ancestry
-        belongs_to :parent, class_name: "Catalog", optional: true
-
-        after_save :catalog_option_order 
-
-        def catalog_option_order 
-            return if self.parent_id.nil? 
-            return unless self.order.nil?
-            self.order = self.id 
-            self.save!
-        end 
+    class Catalog < Lesli::Shared::Catalog
+        belongs_to :account
+        has_many :items
     end
 end

data/app/models/lesli_support/dashboard.rb

@@ -1,15 +1,11 @@
 
 module LesliSupport
     class Dashboard < Lesli::Shared::Dashboard
-        self.table_name = "lesli_support_dashboards"
-
-        belongs_to :account
-
-        has_many :components, inverse_of: :dashboard, autosave: true, dependent: :destroy
-        accepts_nested_attributes_for :components, allow_destroy: true
-
-        def self.initialize_dashboard(account) 
-            super(self, account, [])
-        end
+        COMPONENTS = [
+            :tickets_created, 
+            :tickets_by_category, 
+            :tickets_open, 
+            {:latest_tickets => { size: 8, position: 1 }},
+        ]
     end
 end

data/app/models/lesli_support/item/activity.rb

@@ -0,0 +1,4 @@
+module LesliSupport
+    class Item::Activity < Lesli::Item::Activity
+    end
+end

data/app/models/lesli_support/item/discussion.rb

@@ -0,0 +1,6 @@
+module LesliSupport
+    module Item
+        class Discussion < Lesli::Item::Discussion
+        end
+    end
+end

data/app/models/lesli_support/item/task.rb

@@ -0,0 +1,6 @@
+module LesliSupport
+    module Item
+        class Task < Lesli::Item::Task
+        end
+    end
+end

data/app/models/lesli_support/ticket/activity.rb

@@ -0,0 +1,4 @@
+module LesliSupport
+  class Ticket::Activity < ApplicationRecord
+  end
+end

data/app/models/lesli_support/ticket/discussion.rb

@@ -1,7 +1,6 @@
 module LesliSupport
-    class Ticket::Discussion < Lesli::CloudObject::Discussion
-        belongs_to :cloud_object, class_name: "LesliSupport::Ticket", foreign_key: "ticket_id"
-        belongs_to :parent, class_name: "Discussion", optional: true
-        has_many :children, class_name: "Discussion", foreign_key: "parent_id"
+    class Ticket::Discussion < Lesli::Items::Discussion
+        belongs_to :item, class_name: "LesliSupport::Ticket", foreign_key: "ticket_id"
+        belongs_to :user, class_name: "Lesli::User"
     end
 end

data/app/models/lesli_support/ticket.rb

@@ -2,7 +2,7 @@
 
 Lesli
 
-Copyright (c) 2023, Lesli Technologies, S. A.
+Copyright (c) 2026, Lesli Technologies, S. A.
 
 This program is free software: you can redistribute it and/or modify
 it under the terms of the GNU General Public License as published by
@@ -19,7 +19,7 @@ along with this program. If not, see http://www.gnu.org/licenses/.
 
 Lesli · Ruby on Rails SaaS Development Framework.
 
-Made with ♥ by https://www.lesli.tech
+Made with ♥ by LesliTech
 Building a better future, one line of code at a time.
 
 @contact  hello@lesli.tech
@@ -33,12 +33,71 @@ Building a better future, one line of code at a time.
 module LesliSupport
     class Ticket < Lesli::ApplicationLesliRecord
         belongs_to :account
+        belongs_to :owner, class_name: "Lesli::User"
         belongs_to :user, class_name: "Lesli::User"
-        belongs_to :creator, class_name: "Lesli::User"
 
-        belongs_to :catalog_workspace, optional: true
-        belongs_to :catalog_type, optional: true
-        belongs_to :catalog_category, optional: true
-        belongs_to :catalog_priority, optional: true
+        # Catalogs
+        belongs_to :type, optional: true, class_name: "Catalog::Item"
+        belongs_to :category, optional: true, class_name: "Catalog::Item"
+        belongs_to :priority, optional: true, class_name: "Catalog::Item"
+
+        # Items
+        include Lesli::Item::Tasks
+        include Lesli::Item::Activities
+        include Lesli::Item::Discussions 
+        #has_many :discussions, class_name: "LesliSupport::Item::Discussion"
+
+        # include Lesli::Items::Attachments 
+        # include Lesli::Items::Subscribers
+
+        # Hooks
+        before_create :before_create_ticket
+        after_save :after_save_activities
+
+        private
+
+        def before_create_ticket
+            prefix = Lesli.config.support.dig(:prefix)
+            self.subject = self.subject.titleize
+            self.uid ||= loop do
+                candidate = generate_resource_uid(prefix:prefix)
+                break candidate unless Ticket.exists?(uid: candidate)
+            end
+        end
+
+        def after_save_activities
+
+            if self.saved_change_to_owner_id?
+                self.activities_create(
+                    description: "Agent assigned #{self.owner.name}",
+                    activity_code: :owner_id,
+                    metadata: { owner_id: self.owner.id }
+                )
+            end 
+
+            if self.saved_change_to_type_id?
+                self.activities_create(
+                    description: "Ticket type updated to #{self.type.name}",
+                    activity_code: :type_id,
+                    metadata: { type_id: self.type.id }
+                )
+            end 
+
+            if self.saved_change_to_category_id?
+                self.activities_create(
+                    description: "Ticket category updated to #{self.category.name}",
+                    activity_code: :category_id,
+                    metadata: { category_id: self.category.id }
+                )
+            end 
+
+            if self.saved_change_to_priority_id?
+                self.activities_create(
+                    description: "Ticket priority updated to #{self.priority.name}",
+                    activity_code: :priority_id,
+                    metadata: { priority_id: self.priority.id }
+                )
+            end 
+        end
     end
 end