google-cloud-contact_center_insights-v1 0.8.2 → 0.10.0

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@@ -66,7 +66,8 @@ module Google
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  # Output only. The conversation transcript.
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  # @!attribute [rw] medium
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  # @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
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- # Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
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+ # Immutable. The conversation medium, if unspecified will default to
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+ # PHONE_CALL.
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  # @!attribute [r] duration
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  # @return [::Google::Protobuf::Duration]
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  # Output only. The duration of the conversation.
@@ -78,12 +79,12 @@ module Google
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  # Output only. The conversation's latest analysis, if one exists.
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  # @!attribute [r] runtime_annotations
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  # @return [::Array<::Google::Cloud::ContactCenterInsights::V1::RuntimeAnnotation>]
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- # Output only. The annotations that were generated during the customer and agent
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- # interaction.
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+ # Output only. The annotations that were generated during the customer and
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+ # agent interaction.
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  # @!attribute [r] dialogflow_intents
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  # @return [::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::DialogflowIntent}]
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- # Output only. All the matched Dialogflow intents in the call. The key corresponds to a
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- # Dialogflow intent, format:
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+ # Output only. All the matched Dialogflow intents in the call. The key
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+ # corresponds to a Dialogflow intent, format:
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  # projects/\\{project}/agent/\\{agent}/intents/\\{intent}
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  # @!attribute [rw] obfuscated_user_id
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  # @return [::String]
@@ -225,12 +226,16 @@ module Google
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  # Output only. The time at which the analysis was requested.
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  # @!attribute [r] create_time
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  # @return [::Google::Protobuf::Timestamp]
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- # Output only. The time at which the analysis was created, which occurs when the
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- # long-running operation completes.
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+ # Output only. The time at which the analysis was created, which occurs when
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+ # the long-running operation completes.
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  # @!attribute [r] analysis_result
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  # @return [::Google::Cloud::ContactCenterInsights::V1::AnalysisResult]
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- # Output only. The result of the analysis, which is populated when the analysis
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- # finishes.
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+ # Output only. The result of the analysis, which is populated when the
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+ # analysis finishes.
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+ # @!attribute [rw] annotator_selector
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
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+ # To select the annotators to run and the phrase matchers to use
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+ # (if any). If not specified, all annotators will be run.
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  class Analysis
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -255,8 +260,8 @@ module Google
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  # audio.
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  # @!attribute [rw] transcript_uri
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  # @return [::String]
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- # Immutable. Cloud Storage URI that points to a file that contains the conversation
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- # transcript.
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+ # Immutable. Cloud Storage URI that points to a file that contains the
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+ # conversation transcript.
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  class GcsSource
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -375,8 +380,8 @@ module Google
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  # currently bounded on [0,1].
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  # @!attribute [rw] display_name
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  # @return [::String]
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- # Immutable. Display name of the assigned issue. This field is set at time of analyis
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- # and immutable since then.
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+ # Immutable. Display name of the assigned issue. This field is set at time of
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+ # analyis and immutable since then.
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  class IssueAssignment
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -404,6 +409,9 @@ module Google
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  # @!attribute [rw] phrase_match_data
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  # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData]
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  # Data specifying a phrase match.
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+ # @!attribute [rw] issue_match_data
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IssueMatchData]
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+ # Data specifying an issue match.
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  # @!attribute [rw] channel_tag
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  # @return [::Integer]
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  # The channel of the audio where the annotation occurs. For single-channel
@@ -662,6 +670,15 @@ module Google
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  extend ::Google::Protobuf::MessageExts::ClassMethods
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  end
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+ # The data for an issue match annotation.
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+ # @!attribute [rw] issue_assignment
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IssueAssignment]
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+ # Information about the issue's assignment.
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+ class IssueMatchData
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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  # The issue model resource.
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  # @!attribute [rw] name
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  # @return [::String]
@@ -677,6 +694,9 @@ module Google
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  # @!attribute [r] update_time
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  # @return [::Google::Protobuf::Timestamp]
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  # Output only. The most recent time at which the issue model was updated.
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+ # @!attribute [r] issue_count
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+ # @return [::Integer]
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+ # Output only. Number of issues in this issue model.
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  # @!attribute [r] state
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  # @return [::Google::Cloud::ContactCenterInsights::V1::IssueModel::State]
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  # Output only. State of the model.
@@ -685,7 +705,8 @@ module Google
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  # Configs for the input data that used to create the issue model.
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  # @!attribute [r] training_stats
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  # @return [::Google::Cloud::ContactCenterInsights::V1::IssueModelLabelStats]
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- # Output only. Immutable. The issue model's label statistics on its training data.
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+ # Output only. Immutable. The issue model's label statistics on its training
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+ # data.
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  class IssueModel
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -746,6 +767,10 @@ module Google
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  # @!attribute [r] update_time
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  # @return [::Google::Protobuf::Timestamp]
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  # Output only. The most recent time that this issue was updated.
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+ # @!attribute [r] sample_utterances
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+ # @return [::Array<::String>]
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+ # Output only. Resource names of the sample representative utterances that
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+ # match to this issue.
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  class Issue
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -811,8 +836,8 @@ module Google
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  # it will default to `revision_id`.
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  # @!attribute [r] revision_create_time
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  # @return [::Google::Protobuf::Timestamp]
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- # Output only. The timestamp of when the revision was created. It is also the create time
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- # when a new matcher is added.
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+ # Output only. The timestamp of when the revision was created. It is also the
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+ # create time when a new matcher is added.
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  # @!attribute [rw] display_name
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  # @return [::String]
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  # The human-readable name of the phrase matcher.
@@ -827,7 +852,8 @@ module Google
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  # A list of phase match rule groups that are included in this matcher.
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  # @!attribute [r] activation_update_time
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  # @return [::Google::Protobuf::Timestamp]
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- # Output only. The most recent time at which the activation status was updated.
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+ # Output only. The most recent time at which the activation status was
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+ # updated.
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  # @!attribute [rw] role_match
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  # @return [::Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role]
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  # The role whose utterances the phrase matcher should be matched
@@ -966,6 +992,10 @@ module Google
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  # @return [::Float]
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  # Percentage of conversations created using Dialogflow runtime integration
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  # to analyze automatically, between [0, 100].
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+ # @!attribute [rw] annotator_selector
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
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+ # To select the annotators to run and the phrase matchers to use
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+ # (if any). If not specified, all annotators will be run.
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  class AnalysisConfig
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1268,11 +1298,53 @@ module Google
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  # Output only. The most recent time at which the view was updated.
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  # @!attribute [rw] value
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  # @return [::String]
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- # String with specific view properties.
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+ # String with specific view properties, must be non-empty.
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  class View
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
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  end
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+
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+ # Selector of all available annotators and phrase matchers to run.
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+ # @!attribute [rw] run_interruption_annotator
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+ # @return [::Boolean]
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+ # Whether to run the interruption annotator.
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+ # @!attribute [rw] run_silence_annotator
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+ # @return [::Boolean]
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+ # Whether to run the silence annotator.
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+ # @!attribute [rw] run_phrase_matcher_annotator
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+ # @return [::Boolean]
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+ # Whether to run the active phrase matcher annotator(s).
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+ # @!attribute [rw] phrase_matchers
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+ # @return [::Array<::String>]
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+ # The list of phrase matchers to run. If not provided, all active phrase
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+ # matchers will be used. If inactive phrase matchers are provided, they will
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+ # not be used. Phrase matchers will be run only if
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+ # run_phrase_matcher_annotator is set to true. Format:
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+ # projects/\\{project}/locations/\\{location}/phraseMatchers/\\{phrase_matcher}
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+ # @!attribute [rw] run_sentiment_annotator
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+ # @return [::Boolean]
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+ # Whether to run the sentiment annotator.
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+ # @!attribute [rw] run_entity_annotator
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+ # @return [::Boolean]
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+ # Whether to run the entity annotator.
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+ # @!attribute [rw] run_intent_annotator
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+ # @return [::Boolean]
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+ # Whether to run the intent annotator.
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+ # @!attribute [rw] run_issue_model_annotator
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+ # @return [::Boolean]
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+ # Whether to run the issue model annotator. A model should have already been
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+ # deployed for this to take effect.
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+ # @!attribute [rw] issue_models
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+ # @return [::Array<::String>]
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+ # The issue model to run. If not provided, the most recently deployed topic
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+ # model will be used. The provided issue model will only be used for
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+ # inference if the issue model is deployed and if run_issue_model_annotator
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+ # is set to true. If more than one issue model is provided, only the first
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+ # provided issue model will be used for inference.
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+ class AnnotatorSelector
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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  end
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  end
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  end
@@ -28,12 +28,14 @@ module Google
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  # [API Design Guide](https://cloud.google.com/apis/design/errors).
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  # @!attribute [rw] code
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  # @return [::Integer]
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- # The status code, which should be an enum value of [google.rpc.Code][google.rpc.Code].
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+ # The status code, which should be an enum value of
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+ # [google.rpc.Code][google.rpc.Code].
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  # @!attribute [rw] message
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  # @return [::String]
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  # A developer-facing error message, which should be in English. Any
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  # user-facing error message should be localized and sent in the
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- # {::Google::Rpc::Status#details google.rpc.Status.details} field, or localized by the client.
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+ # {::Google::Rpc::Status#details google.rpc.Status.details} field, or localized
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+ # by the client.
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  # @!attribute [rw] details
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  # @return [::Array<::Google::Protobuf::Any>]
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  # A list of messages that carry the error details. There is a common set of
metadata CHANGED
@@ -1,14 +1,14 @@
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  --- !ruby/object:Gem::Specification
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  name: google-cloud-contact_center_insights-v1
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  version: !ruby/object:Gem::Version
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- version: 0.8.2
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+ version: 0.10.0
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  platform: ruby
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  authors:
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  - Google LLC
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  autorequire:
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  bindir: bin
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  cert_chain: []
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- date: 2022-08-24 00:00:00.000000000 Z
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+ date: 2023-02-13 00:00:00.000000000 Z
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  dependencies:
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  - !ruby/object:Gem::Dependency
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  name: gapic-common
@@ -16,7 +16,7 @@ dependencies:
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  requirements:
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  - - ">="
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  - !ruby/object:Gem::Version
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- version: '0.10'
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+ version: 0.16.0
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  - - "<"
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  - !ruby/object:Gem::Version
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  version: 2.a
@@ -26,7 +26,7 @@ dependencies:
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  requirements:
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  - - ">="
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  - !ruby/object:Gem::Version
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- version: '0.10'
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+ version: 0.16.0
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  - - "<"
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  - !ruby/object:Gem::Version
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  version: 2.a
@@ -183,7 +183,9 @@ files:
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  - lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb
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  - lib/google/cloud/contactcenterinsights/v1/resources_pb.rb
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  - proto_docs/README.md
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+ - proto_docs/google/api/client.rb
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  - proto_docs/google/api/field_behavior.rb
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+ - proto_docs/google/api/launch_stage.rb
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  - proto_docs/google/api/resource.rb
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  - proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb
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  - proto_docs/google/cloud/contactcenterinsights/v1/resources.rb
@@ -213,7 +215,7 @@ required_rubygems_version: !ruby/object:Gem::Requirement
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  - !ruby/object:Gem::Version
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  version: '0'
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  requirements: []
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- rubygems_version: 3.3.14
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+ rubygems_version: 3.4.2
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  signing_key:
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  specification_version: 4
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  summary: API Client library for the Contact Center AI Insights V1 API