google-cloud-contact_center_insights-v1 0.8.2 → 0.10.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/AUTHENTICATION.md

@@ -112,7 +112,7 @@ credentials are discovered.
 To configure your system for this, simply:
 
 1. [Download and install the Cloud SDK](https://cloud.google.com/sdk)
-2. Authenticate using OAuth 2.0 `$ gcloud auth login`
+2. Authenticate using OAuth 2.0 `$ gcloud auth application-default login`
 3. Write code as if already authenticated.
 
 **NOTE:** This is _not_ recommended for running in production. The Cloud SDK

data/README.md

@@ -46,7 +46,7 @@ for general usage information.
 ## Enabling Logging
 
 To enable logging for this library, set the logger for the underlying [gRPC](https://github.com/grpc/grpc/tree/master/src/ruby) library.
-The logger that you set may be a Ruby stdlib [`Logger`](https://ruby-doc.org/stdlib/libdoc/logger/rdoc/Logger.html) as shown below,
+The logger that you set may be a Ruby stdlib [`Logger`](https://ruby-doc.org/current/stdlibs/logger/Logger.html) as shown below,
 or a [`Google::Cloud::Logging::Logger`](https://googleapis.dev/ruby/google-cloud-logging/latest)
 that will write logs to [Cloud Logging](https://cloud.google.com/logging/). See [grpc/logconfig.rb](https://github.com/grpc/grpc/blob/master/src/ruby/lib/grpc/logconfig.rb)
 and the gRPC [spec_helper.rb](https://github.com/grpc/grpc/blob/master/src/ruby/spec/spec_helper.rb) for additional information.

data/lib/google/cloud/contact_center_insights/v1/contact_center_insights/client.rb

@@ -995,6 +995,207 @@ module Google
               raise ::Google::Cloud::Error.from_error(e)
             end
 
+            ##
+            # Analyzes multiple conversations in a single request.
+            #
+            # @overload bulk_analyze_conversations(request, options = nil)
+            #   Pass arguments to `bulk_analyze_conversations` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload bulk_analyze_conversations(parent: nil, filter: nil, analysis_percentage: nil, annotator_selector: nil)
+            #   Pass arguments to `bulk_analyze_conversations` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param parent [::String]
+            #     Required. The parent resource to create analyses in.
+            #   @param filter [::String]
+            #     Required. Filter used to select the subset of conversations to analyze.
+            #   @param analysis_percentage [::Float]
+            #     Required. Percentage of selected conversation to analyze, between
+            #     [0, 100].
+            #   @param annotator_selector [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector, ::Hash]
+            #     To select the annotators to run and the phrase matchers to use
+            #     (if any). If not specified, all annotators will be run.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest.new
+            #
+            #   # Call the bulk_analyze_conversations method.
+            #   result = client.bulk_analyze_conversations request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use this
+            #   # object to check the status of an operation, cancel it, or wait
+            #   # for results. Here is how to block until completion:
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "Error!"
+            #   end
+            #
+            def bulk_analyze_conversations request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.bulk_analyze_conversations.metadata.to_h
+
+              # Set x-goog-api-client and x-goog-user-project headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.bulk_analyze_conversations.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.bulk_analyze_conversations.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :bulk_analyze_conversations, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                return response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
+            ##
+            # Imports conversations and processes them according to the user's
+            # configuration.
+            #
+            # @overload ingest_conversations(request, options = nil)
+            #   Pass arguments to `ingest_conversations` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload ingest_conversations(gcs_source: nil, transcript_object_config: nil, parent: nil, conversation_config: nil)
+            #   Pass arguments to `ingest_conversations` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param gcs_source [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource, ::Hash]
+            #     A cloud storage bucket source.
+            #   @param transcript_object_config [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::TranscriptObjectConfig, ::Hash]
+            #     Configuration for when `source` contains conversation transcripts.
+            #   @param parent [::String]
+            #     Required. The parent resource for new conversations.
+            #   @param conversation_config [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig, ::Hash]
+            #     Configuration that applies to all conversations.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Gapic::Operation]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Gapic::Operation]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest.new
+            #
+            #   # Call the ingest_conversations method.
+            #   result = client.ingest_conversations request
+            #
+            #   # The returned object is of type Gapic::Operation. You can use this
+            #   # object to check the status of an operation, cancel it, or wait
+            #   # for results. Here is how to block until completion:
+            #   result.wait_until_done! timeout: 60
+            #   if result.response?
+            #     p result.response
+            #   else
+            #     puts "Error!"
+            #   end
+            #
+            def ingest_conversations request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.ingest_conversations.metadata.to_h
+
+              # Set x-goog-api-client and x-goog-user-project headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.parent
+                header_params["parent"] = request.parent
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.ingest_conversations.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.ingest_conversations.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :ingest_conversations, request, options: options do |response, operation|
+                response = ::Gapic::Operation.new response, @operations_client, options: options
+                yield response, operation if block_given?
+                return response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
             ##
             # Export insights data to a destination defined in the request body.
             #
@@ -1989,6 +2190,91 @@ module Google
               raise ::Google::Cloud::Error.from_error(e)
             end
 
+            ##
+            # Deletes an issue.
+            #
+            # @overload delete_issue(request, options = nil)
+            #   Pass arguments to `delete_issue` via a request object, either of type
+            #   {::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest} or an equivalent Hash.
+            #
+            #   @param request [::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest, ::Hash]
+            #     A request object representing the call parameters. Required. To specify no
+            #     parameters, or to keep all the default parameter values, pass an empty Hash.
+            #   @param options [::Gapic::CallOptions, ::Hash]
+            #     Overrides the default settings for this call, e.g, timeout, retries, etc. Optional.
+            #
+            # @overload delete_issue(name: nil)
+            #   Pass arguments to `delete_issue` via keyword arguments. Note that at
+            #   least one keyword argument is required. To specify no parameters, or to keep all
+            #   the default parameter values, pass an empty Hash as a request object (see above).
+            #
+            #   @param name [::String]
+            #     Required. The name of the issue to delete.
+            #
+            # @yield [response, operation] Access the result along with the RPC operation
+            # @yieldparam response [::Google::Protobuf::Empty]
+            # @yieldparam operation [::GRPC::ActiveCall::Operation]
+            #
+            # @return [::Google::Protobuf::Empty]
+            #
+            # @raise [::Google::Cloud::Error] if the RPC is aborted.
+            #
+            # @example Basic example
+            #   require "google/cloud/contact_center_insights/v1"
+            #
+            #   # Create a client object. The client can be reused for multiple calls.
+            #   client = Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new
+            #
+            #   # Create a request. To set request fields, pass in keyword arguments.
+            #   request = Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest.new
+            #
+            #   # Call the delete_issue method.
+            #   result = client.delete_issue request
+            #
+            #   # The returned object is of type Google::Protobuf::Empty.
+            #   p result
+            #
+            def delete_issue request, options = nil
+              raise ::ArgumentError, "request must be provided" if request.nil?
+
+              request = ::Gapic::Protobuf.coerce request, to: ::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest
+
+              # Converts hash and nil to an options object
+              options = ::Gapic::CallOptions.new(**options.to_h) if options.respond_to? :to_h
+
+              # Customize the options with defaults
+              metadata = @config.rpcs.delete_issue.metadata.to_h
+
+              # Set x-goog-api-client and x-goog-user-project headers
+              metadata[:"x-goog-api-client"] ||= ::Gapic::Headers.x_goog_api_client \
+                lib_name: @config.lib_name, lib_version: @config.lib_version,
+                gapic_version: ::Google::Cloud::ContactCenterInsights::V1::VERSION
+              metadata[:"x-goog-user-project"] = @quota_project_id if @quota_project_id
+
+              header_params = {}
+              if request.name
+                header_params["name"] = request.name
+              end
+
+              request_params_header = header_params.map { |k, v| "#{k}=#{v}" }.join("&")
+              metadata[:"x-goog-request-params"] ||= request_params_header
+
+              options.apply_defaults timeout:      @config.rpcs.delete_issue.timeout,
+                                     metadata:     metadata,
+                                     retry_policy: @config.rpcs.delete_issue.retry_policy
+
+              options.apply_defaults timeout:      @config.timeout,
+                                     metadata:     @config.metadata,
+                                     retry_policy: @config.retry_policy
+
+              @contact_center_insights_stub.call_rpc :delete_issue, request, options: options do |response, operation|
+                yield response, operation if block_given?
+                return response
+              end
+            rescue ::GRPC::BadStatus => e
+              raise ::Google::Cloud::Error.from_error(e)
+            end
+
             ##
             # Gets an issue model's statistics.
             #
@@ -2093,10 +2379,10 @@ module Google
             #   the default parameter values, pass an empty Hash as a request object (see above).
             #
             #   @param parent [::String]
-            #     Required. The parent resource of the phrase matcher. Required. The location to create
-            #     a phrase matcher for.
-            #     Format: `projects/<Project ID>/locations/<Location ID>` or
-            #     `projects/<Project Number>/locations/<Location ID>`
+            #     Required. The parent resource of the phrase matcher. Required. The location
+            #     to create a phrase matcher for. Format: `projects/<Project
+            #     ID>/locations/<Location ID>` or `projects/<Project
+            #     Number>/locations/<Location ID>`
             #   @param phrase_matcher [::Google::Cloud::ContactCenterInsights::V1::PhraseMatcher, ::Hash]
             #     Required. The phrase matcher resource to create.
             #
@@ -3414,6 +3700,16 @@ module Google
                 #
                 attr_reader :delete_analysis
                 ##
+                # RPC-specific configuration for `bulk_analyze_conversations`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :bulk_analyze_conversations
+                ##
+                # RPC-specific configuration for `ingest_conversations`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :ingest_conversations
+                ##
                 # RPC-specific configuration for `export_insights_data`
                 # @return [::Gapic::Config::Method]
                 #
@@ -3469,6 +3765,11 @@ module Google
                 #
                 attr_reader :update_issue
                 ##
+                # RPC-specific configuration for `delete_issue`
+                # @return [::Gapic::Config::Method]
+                #
+                attr_reader :delete_issue
+                ##
                 # RPC-specific configuration for `calculate_issue_model_stats`
                 # @return [::Gapic::Config::Method]
                 #
@@ -3559,6 +3860,10 @@ module Google
                   @list_analyses = ::Gapic::Config::Method.new list_analyses_config
                   delete_analysis_config = parent_rpcs.delete_analysis if parent_rpcs.respond_to? :delete_analysis
                   @delete_analysis = ::Gapic::Config::Method.new delete_analysis_config
+                  bulk_analyze_conversations_config = parent_rpcs.bulk_analyze_conversations if parent_rpcs.respond_to? :bulk_analyze_conversations
+                  @bulk_analyze_conversations = ::Gapic::Config::Method.new bulk_analyze_conversations_config
+                  ingest_conversations_config = parent_rpcs.ingest_conversations if parent_rpcs.respond_to? :ingest_conversations
+                  @ingest_conversations = ::Gapic::Config::Method.new ingest_conversations_config
                   export_insights_data_config = parent_rpcs.export_insights_data if parent_rpcs.respond_to? :export_insights_data
                   @export_insights_data = ::Gapic::Config::Method.new export_insights_data_config
                   create_issue_model_config = parent_rpcs.create_issue_model if parent_rpcs.respond_to? :create_issue_model
@@ -3581,6 +3886,8 @@ module Google
                   @list_issues = ::Gapic::Config::Method.new list_issues_config
                   update_issue_config = parent_rpcs.update_issue if parent_rpcs.respond_to? :update_issue
                   @update_issue = ::Gapic::Config::Method.new update_issue_config
+                  delete_issue_config = parent_rpcs.delete_issue if parent_rpcs.respond_to? :delete_issue
+                  @delete_issue = ::Gapic::Config::Method.new delete_issue_config
                   calculate_issue_model_stats_config = parent_rpcs.calculate_issue_model_stats if parent_rpcs.respond_to? :calculate_issue_model_stats
                   @calculate_issue_model_stats = ::Gapic::Config::Method.new calculate_issue_model_stats_config
                   create_phrase_matcher_config = parent_rpcs.create_phrase_matcher if parent_rpcs.respond_to? :create_phrase_matcher

data/lib/google/cloud/contact_center_insights/v1/contact_center_insights.rb

@@ -34,7 +34,7 @@ module Google
         ##
         # An API that lets users analyze and explore their business conversation data.
         #
-        # To load this service and instantiate a client:
+        # @example Load this service and instantiate a gRPC client
         #
         #     require "google/cloud/contact_center_insights/v1/contact_center_insights"
         #     client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new

data/lib/google/cloud/contact_center_insights/v1/version.rb

@@ -21,7 +21,7 @@ module Google
   module Cloud
     module ContactCenterInsights
       module V1
-        VERSION = "0.8.2"
+        VERSION = "0.10.0"
       end
     end
   end

data/lib/google/cloud/contact_center_insights/v1.rb

@@ -23,9 +23,9 @@ module Google
   module Cloud
     module ContactCenterInsights
       ##
-      # To load this package, including all its services, and instantiate a client:
+      # API client module.
       #
-      # @example
+      # @example Load this package, including all its services, and instantiate a gRPC client
       #
       #     require "google/cloud/contact_center_insights/v1"
       #     client = ::Google::Cloud::ContactCenterInsights::V1::ContactCenterInsights::Client.new

data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_pb.rb

@@ -43,6 +43,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :create_time, :message, 1, "google.protobuf.Timestamp"
       optional :end_time, :message, 2, "google.protobuf.Timestamp"
       optional :conversation, :string, 3
+      optional :annotator_selector, :message, 4, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
     end
     add_message "google.cloud.contactcenterinsights.v1.CreateConversationRequest" do
       optional :parent, :string, 1
@@ -72,6 +73,40 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :name, :string, 1
       optional :force, :bool, 2
     end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest" do
+      optional :parent, :string, 1
+      optional :conversation_config, :message, 4, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig"
+      oneof :source do
+        optional :gcs_source, :message, 2, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource"
+      end
+      oneof :object_config do
+        optional :transcript_object_config, :message, 3, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig"
+      end
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource" do
+      optional :bucket_uri, :string, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig" do
+      optional :medium, :enum, 1, "google.cloud.contactcenterinsights.v1.Conversation.Medium"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig" do
+      optional :agent_id, :string, 1
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsMetadata" do
+      optional :create_time, :message, 1, "google.protobuf.Timestamp"
+      optional :end_time, :message, 2, "google.protobuf.Timestamp"
+      optional :request, :message, 3, "google.cloud.contactcenterinsights.v1.IngestConversationsRequest"
+      repeated :partial_errors, :message, 4, "google.rpc.Status"
+      optional :ingest_conversations_stats, :message, 5, "google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStats"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStats" do
+      optional :processed_object_count, :int32, 1
+      optional :duplicates_skipped_count, :int32, 2
+      optional :successful_ingest_count, :int32, 3
+      optional :failed_ingest_count, :int32, 4
+    end
+    add_message "google.cloud.contactcenterinsights.v1.IngestConversationsResponse" do
+    end
     add_message "google.cloud.contactcenterinsights.v1.CreateAnalysisRequest" do
       optional :parent, :string, 1
       optional :analysis, :message, 2, "google.cloud.contactcenterinsights.v1.Analysis"
@@ -92,6 +127,24 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
     add_message "google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest" do
       optional :name, :string, 1
     end
+    add_message "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest" do
+      optional :parent, :string, 1
+      optional :filter, :string, 2
+      optional :analysis_percentage, :float, 3
+      optional :annotator_selector, :message, 8, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
+    end
+    add_message "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata" do
+      optional :create_time, :message, 1, "google.protobuf.Timestamp"
+      optional :end_time, :message, 2, "google.protobuf.Timestamp"
+      optional :request, :message, 3, "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest"
+      optional :completed_analyses_count, :int32, 4
+      optional :failed_analyses_count, :int32, 5
+      optional :total_requested_analyses_count, :int32, 6
+    end
+    add_message "google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse" do
+      optional :successful_analysis_count, :int32, 1
+      optional :failed_analysis_count, :int32, 2
+    end
     add_message "google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest" do
       optional :parent, :string, 1
       optional :filter, :string, 3
@@ -182,6 +235,9 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :issue, :message, 1, "google.cloud.contactcenterinsights.v1.Issue"
       optional :update_mask, :message, 2, "google.protobuf.FieldMask"
     end
+    add_message "google.cloud.contactcenterinsights.v1.DeleteIssueRequest" do
+      optional :name, :string, 1
+    end
     add_message "google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest" do
       optional :issue_model, :string, 1
     end
@@ -265,11 +321,21 @@ module Google
         GetConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.GetConversationRequest").msgclass
         UpdateConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.UpdateConversationRequest").msgclass
         DeleteConversationRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DeleteConversationRequest").msgclass
+        IngestConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest").msgclass
+        IngestConversationsRequest::GcsSource = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.GcsSource").msgclass
+        IngestConversationsRequest::TranscriptObjectConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.TranscriptObjectConfig").msgclass
+        IngestConversationsRequest::ConversationConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig").msgclass
+        IngestConversationsMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsMetadata").msgclass
+        IngestConversationsMetadata::IngestConversationsStats = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsMetadata.IngestConversationsStats").msgclass
+        IngestConversationsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IngestConversationsResponse").msgclass
         CreateAnalysisRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CreateAnalysisRequest").msgclass
         ListAnalysesRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListAnalysesRequest").msgclass
         ListAnalysesResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListAnalysesResponse").msgclass
         GetAnalysisRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.GetAnalysisRequest").msgclass
         DeleteAnalysisRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DeleteAnalysisRequest").msgclass
+        BulkAnalyzeConversationsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsRequest").msgclass
+        BulkAnalyzeConversationsMetadata = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsMetadata").msgclass
+        BulkAnalyzeConversationsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.BulkAnalyzeConversationsResponse").msgclass
         ExportInsightsDataRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest").msgclass
         ExportInsightsDataRequest::BigQueryDestination = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.BigQueryDestination").msgclass
         ExportInsightsDataRequest::WriteDisposition = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ExportInsightsDataRequest.WriteDisposition").enummodule
@@ -293,6 +359,7 @@ module Google
         ListIssuesRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListIssuesRequest").msgclass
         ListIssuesResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ListIssuesResponse").msgclass
         UpdateIssueRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.UpdateIssueRequest").msgclass
+        DeleteIssueRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.DeleteIssueRequest").msgclass
         CalculateIssueModelStatsRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsRequest").msgclass
         CalculateIssueModelStatsResponse = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse").msgclass
         CreatePhraseMatcherRequest = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.CreatePhraseMatcherRequest").msgclass

data/lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb

@@ -52,6 +52,11 @@ module Google
             rpc :ListAnalyses, ::Google::Cloud::ContactCenterInsights::V1::ListAnalysesRequest, ::Google::Cloud::ContactCenterInsights::V1::ListAnalysesResponse
             # Deletes an analysis.
             rpc :DeleteAnalysis, ::Google::Cloud::ContactCenterInsights::V1::DeleteAnalysisRequest, ::Google::Protobuf::Empty
+            # Analyzes multiple conversations in a single request.
+            rpc :BulkAnalyzeConversations, ::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest, ::Google::Longrunning::Operation
+            # Imports conversations and processes them according to the user's
+            # configuration.
+            rpc :IngestConversations, ::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest, ::Google::Longrunning::Operation
             # Export insights data to a destination defined in the request body.
             rpc :ExportInsightsData, ::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest, ::Google::Longrunning::Operation
             # Creates an issue model.
@@ -76,6 +81,8 @@ module Google
             rpc :ListIssues, ::Google::Cloud::ContactCenterInsights::V1::ListIssuesRequest, ::Google::Cloud::ContactCenterInsights::V1::ListIssuesResponse
             # Updates an issue.
             rpc :UpdateIssue, ::Google::Cloud::ContactCenterInsights::V1::UpdateIssueRequest, ::Google::Cloud::ContactCenterInsights::V1::Issue
+            # Deletes an issue.
+            rpc :DeleteIssue, ::Google::Cloud::ContactCenterInsights::V1::DeleteIssueRequest, ::Google::Protobuf::Empty
             # Gets an issue model's statistics.
             rpc :CalculateIssueModelStats, ::Google::Cloud::ContactCenterInsights::V1::CalculateIssueModelStatsRequest, ::Google::Cloud::ContactCenterInsights::V1::CalculateIssueModelStatsResponse
             # Creates a phrase matcher.

data/lib/google/cloud/contactcenterinsights/v1/resources_pb.rb

@@ -72,6 +72,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :request_time, :message, 2, "google.protobuf.Timestamp"
       optional :create_time, :message, 3, "google.protobuf.Timestamp"
       optional :analysis_result, :message, 7, "google.cloud.contactcenterinsights.v1.AnalysisResult"
+      optional :annotator_selector, :message, 8, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
     end
     add_message "google.cloud.contactcenterinsights.v1.ConversationDataSource" do
       oneof :source do
@@ -126,6 +127,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
         optional :entity_mention_data, :message, 15, "google.cloud.contactcenterinsights.v1.EntityMentionData"
         optional :intent_match_data, :message, 16, "google.cloud.contactcenterinsights.v1.IntentMatchData"
         optional :phrase_match_data, :message, 17, "google.cloud.contactcenterinsights.v1.PhraseMatchData"
+        optional :issue_match_data, :message, 18, "google.cloud.contactcenterinsights.v1.IssueMatchData"
       end
     end
     add_message "google.cloud.contactcenterinsights.v1.AnnotationBoundary" do
@@ -190,11 +192,15 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :magnitude, :float, 1
       optional :score, :float, 2
     end
+    add_message "google.cloud.contactcenterinsights.v1.IssueMatchData" do
+      optional :issue_assignment, :message, 1, "google.cloud.contactcenterinsights.v1.IssueAssignment"
+    end
     add_message "google.cloud.contactcenterinsights.v1.IssueModel" do
       optional :name, :string, 1
       optional :display_name, :string, 2
       optional :create_time, :message, 3, "google.protobuf.Timestamp"
       optional :update_time, :message, 4, "google.protobuf.Timestamp"
+      optional :issue_count, :int64, 8
       optional :state, :enum, 5, "google.cloud.contactcenterinsights.v1.IssueModel.State"
       optional :input_data_config, :message, 6, "google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig"
       optional :training_stats, :message, 7, "google.cloud.contactcenterinsights.v1.IssueModelLabelStats"
@@ -217,6 +223,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :display_name, :string, 2
       optional :create_time, :message, 3, "google.protobuf.Timestamp"
       optional :update_time, :message, 4, "google.protobuf.Timestamp"
+      repeated :sample_utterances, :string, 6
     end
     add_message "google.cloud.contactcenterinsights.v1.IssueModelLabelStats" do
       optional :analyzed_conversations_count, :int64, 1
@@ -279,6 +286,7 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
     end
     add_message "google.cloud.contactcenterinsights.v1.Settings.AnalysisConfig" do
       optional :runtime_integration_analysis_percentage, :double, 1
+      optional :annotator_selector, :message, 5, "google.cloud.contactcenterinsights.v1.AnnotatorSelector"
     end
     add_message "google.cloud.contactcenterinsights.v1.RuntimeAnnotation" do
       optional :annotation_id, :string, 1
@@ -360,6 +368,17 @@ Google::Protobuf::DescriptorPool.generated_pool.build do
       optional :update_time, :message, 4, "google.protobuf.Timestamp"
       optional :value, :string, 5
     end
+    add_message "google.cloud.contactcenterinsights.v1.AnnotatorSelector" do
+      optional :run_interruption_annotator, :bool, 1
+      optional :run_silence_annotator, :bool, 2
+      optional :run_phrase_matcher_annotator, :bool, 3
+      repeated :phrase_matchers, :string, 4
+      optional :run_sentiment_annotator, :bool, 5
+      optional :run_entity_annotator, :bool, 6
+      optional :run_intent_annotator, :bool, 7
+      optional :run_issue_model_annotator, :bool, 8
+      repeated :issue_models, :string, 10
+    end
   end
 end
 
@@ -397,6 +416,7 @@ module Google
         EntityMentionData::MentionType = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.EntityMentionData.MentionType").enummodule
         IntentMatchData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IntentMatchData").msgclass
         SentimentData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.SentimentData").msgclass
+        IssueMatchData = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueMatchData").msgclass
         IssueModel = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel").msgclass
         IssueModel::InputDataConfig = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel.InputDataConfig").msgclass
         IssueModel::State = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.IssueModel.State").enummodule
@@ -423,6 +443,7 @@ module Google
         ConversationParticipant = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant").msgclass
         ConversationParticipant::Role = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.ConversationParticipant.Role").enummodule
         View = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.View").msgclass
+        AnnotatorSelector = ::Google::Protobuf::DescriptorPool.generated_pool.lookup("google.cloud.contactcenterinsights.v1.AnnotatorSelector").msgclass
       end
     end
   end