google-cloud-contact_center_insights-v1 0.8.1 → 0.9.0

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@@ -231,6 +231,10 @@ module Google
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  # @return [::Google::Cloud::ContactCenterInsights::V1::AnalysisResult]
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  # Output only. The result of the analysis, which is populated when the analysis
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  # finishes.
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+ # @!attribute [rw] annotator_selector
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
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+ # To select the annotators to run and the phrase matchers to use
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+ # (if any). If not specified, all annotators will be run.
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  class Analysis
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -404,6 +408,9 @@ module Google
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  # @!attribute [rw] phrase_match_data
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  # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData]
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  # Data specifying a phrase match.
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+ # @!attribute [rw] issue_match_data
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IssueMatchData]
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+ # Data specifying an issue match.
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  # @!attribute [rw] channel_tag
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  # @return [::Integer]
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  # The channel of the audio where the annotation occurs. For single-channel
@@ -662,6 +669,15 @@ module Google
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  extend ::Google::Protobuf::MessageExts::ClassMethods
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  end
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+ # The data for an issue match annotation.
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+ # @!attribute [rw] issue_assignment
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IssueAssignment]
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+ # Information about the issue's assignment.
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+ class IssueMatchData
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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  # The issue model resource.
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  # @!attribute [rw] name
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  # @return [::String]
@@ -746,6 +762,10 @@ module Google
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  # @!attribute [r] update_time
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  # @return [::Google::Protobuf::Timestamp]
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  # Output only. The most recent time that this issue was updated.
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+ # @!attribute [r] sample_utterances
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+ # @return [::Array<::String>]
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+ # Output only. Resource names of the sample representative utterances that match to this
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+ # issue.
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  class Issue
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -966,6 +986,10 @@ module Google
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  # @return [::Float]
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  # Percentage of conversations created using Dialogflow runtime integration
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  # to analyze automatically, between [0, 100].
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+ # @!attribute [rw] annotator_selector
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
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+ # To select the annotators to run and the phrase matchers to use
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+ # (if any). If not specified, all annotators will be run.
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  class AnalysisConfig
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1069,9 +1093,9 @@ module Google
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  # that it originates from.
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  # @!attribute [rw] query_record
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  # @return [::String]
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- # Name of the query record.
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+ # The name of the answer record.
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  # Format:
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- # projects/\\{project}/locations/\\{location}/queryRecords/\\{query_record}
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+ # projects/\\{project}/locations/\\{location}/answerRecords/\\{answer_record}
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  # @!attribute [rw] source
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  # @return [::String]
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  # The knowledge document that this answer was extracted from.
@@ -1109,9 +1133,9 @@ module Google
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  # it originates from.
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  # @!attribute [rw] query_record
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  # @return [::String]
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- # Name of the query record.
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+ # The name of the answer record.
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  # Format:
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- # projects/\\{project}/locations/\\{location}/queryRecords/\\{query_record}.
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+ # projects/\\{project}/locations/\\{location}/answerRecords/\\{answer_record}
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  # @!attribute [rw] source
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  # @return [::String]
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  # The knowledge document that this answer was extracted from.
@@ -1146,9 +1170,9 @@ module Google
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  # which it originates.
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  # @!attribute [rw] query_record
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  # @return [::String]
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- # Name of the query record.
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+ # The name of the answer record.
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  # Format:
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- # projects/\\{project}/locations/\\{location}/queryRecords/\\{query_record}
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+ # projects/\\{project}/locations/\\{location}/answerRecords/\\{answer_record}
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  class SmartReplyData
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1178,9 +1202,9 @@ module Google
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  # document from which it originates.
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  # @!attribute [rw] query_record
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  # @return [::String]
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- # Name of the query record.
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+ # The name of the answer record.
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  # Format:
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- # projects/\\{project}/locations/\\{location}/queryRecords/\\{query_record}
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+ # projects/\\{project}/locations/\\{location}/answerRecords/\\{answer_record}
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  class SmartComposeSuggestionData
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -1273,6 +1297,48 @@ module Google
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
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  end
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+
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+ # Selector of all available annotators and phrase matchers to run.
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+ # @!attribute [rw] run_interruption_annotator
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+ # @return [::Boolean]
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+ # Whether to run the interruption annotator.
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+ # @!attribute [rw] run_silence_annotator
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+ # @return [::Boolean]
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+ # Whether to run the silence annotator.
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+ # @!attribute [rw] run_phrase_matcher_annotator
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+ # @return [::Boolean]
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+ # Whether to run the active phrase matcher annotator(s).
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+ # @!attribute [rw] phrase_matchers
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+ # @return [::Array<::String>]
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+ # The list of phrase matchers to run. If not provided, all active phrase
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+ # matchers will be used. If inactive phrase matchers are provided, they will
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+ # not be used. Phrase matchers will be run only if
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+ # run_phrase_matcher_annotator is set to true. Format:
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+ # projects/\\{project}/locations/\\{location}/phraseMatchers/\\{phrase_matcher}
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+ # @!attribute [rw] run_sentiment_annotator
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+ # @return [::Boolean]
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+ # Whether to run the sentiment annotator.
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+ # @!attribute [rw] run_entity_annotator
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+ # @return [::Boolean]
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+ # Whether to run the entity annotator.
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+ # @!attribute [rw] run_intent_annotator
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+ # @return [::Boolean]
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+ # Whether to run the intent annotator.
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+ # @!attribute [rw] run_issue_model_annotator
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+ # @return [::Boolean]
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+ # Whether to run the issue model annotator. A model should have already been
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+ # deployed for this to take effect.
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+ # @!attribute [rw] issue_models
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+ # @return [::Array<::String>]
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+ # The issue model to run. If not provided, the most recently deployed topic
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+ # model will be used. The provided issue model will only be used for
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+ # inference if the issue model is deployed and if run_issue_model_annotator
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+ # is set to true. If more than one issue model is provided, only the first
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+ # provided issue model will be used for inference.
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+ class AnnotatorSelector
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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  end
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  end
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  end
@@ -28,12 +28,14 @@ module Google
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  # [API Design Guide](https://cloud.google.com/apis/design/errors).
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  # @!attribute [rw] code
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  # @return [::Integer]
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- # The status code, which should be an enum value of [google.rpc.Code][google.rpc.Code].
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+ # The status code, which should be an enum value of
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+ # [google.rpc.Code][google.rpc.Code].
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  # @!attribute [rw] message
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  # @return [::String]
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  # A developer-facing error message, which should be in English. Any
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  # user-facing error message should be localized and sent in the
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- # {::Google::Rpc::Status#details google.rpc.Status.details} field, or localized by the client.
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+ # {::Google::Rpc::Status#details google.rpc.Status.details} field, or localized
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+ # by the client.
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  # @!attribute [rw] details
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  # @return [::Array<::Google::Protobuf::Any>]
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  # A list of messages that carry the error details. There is a common set of
metadata CHANGED
@@ -1,14 +1,14 @@
1
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  --- !ruby/object:Gem::Specification
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  name: google-cloud-contact_center_insights-v1
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  version: !ruby/object:Gem::Version
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- version: 0.8.1
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+ version: 0.9.0
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  platform: ruby
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  authors:
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  - Google LLC
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  autorequire:
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  bindir: bin
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  cert_chain: []
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- date: 2022-07-29 00:00:00.000000000 Z
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+ date: 2022-12-14 00:00:00.000000000 Z
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  dependencies:
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  - !ruby/object:Gem::Dependency
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  name: gapic-common
@@ -16,7 +16,7 @@ dependencies:
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  requirements:
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  - - ">="
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  - !ruby/object:Gem::Version
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- version: '0.10'
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+ version: '0.12'
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  - - "<"
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  - !ruby/object:Gem::Version
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  version: 2.a
@@ -26,7 +26,7 @@ dependencies:
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  requirements:
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  - - ">="
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  - !ruby/object:Gem::Version
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- version: '0.10'
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+ version: '0.12'
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  - - "<"
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  - !ruby/object:Gem::Version
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  version: 2.a
@@ -183,7 +183,9 @@ files:
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  - lib/google/cloud/contactcenterinsights/v1/contact_center_insights_services_pb.rb
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  - lib/google/cloud/contactcenterinsights/v1/resources_pb.rb
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  - proto_docs/README.md
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+ - proto_docs/google/api/client.rb
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  - proto_docs/google/api/field_behavior.rb
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+ - proto_docs/google/api/launch_stage.rb
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  - proto_docs/google/api/resource.rb
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  - proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb
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  - proto_docs/google/cloud/contactcenterinsights/v1/resources.rb