google-cloud-contact_center_insights-v1 0.8.1 → 0.9.0

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+ # frozen_string_literal: true
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+
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+ # Copyright 2022 Google LLC
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+ #
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+ # Licensed under the Apache License, Version 2.0 (the "License");
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+ # you may not use this file except in compliance with the License.
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+ # You may obtain a copy of the License at
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+ #
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+ # https://www.apache.org/licenses/LICENSE-2.0
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+ #
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+ # Unless required by applicable law or agreed to in writing, software
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+ # distributed under the License is distributed on an "AS IS" BASIS,
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+ # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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+ # See the License for the specific language governing permissions and
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+ # limitations under the License.
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+
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+ # Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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+
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+
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+ module Google
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+ module Api
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+ # Required information for every language.
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+ # @!attribute [rw] reference_docs_uri
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+ # @return [::String]
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+ # Link to automatically generated reference documentation. Example:
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+ # https://cloud.google.com/nodejs/docs/reference/asset/latest
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+ # @!attribute [rw] destinations
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+ # @return [::Array<::Google::Api::ClientLibraryDestination>]
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+ # The destination where API teams want this client library to be published.
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+ class CommonLanguageSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Details about how and where to publish client libraries.
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+ # @!attribute [rw] version
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+ # @return [::String]
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+ # Version of the API to apply these settings to.
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+ # @!attribute [rw] launch_stage
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+ # @return [::Google::Api::LaunchStage]
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+ # Launch stage of this version of the API.
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+ # @!attribute [rw] rest_numeric_enums
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+ # @return [::Boolean]
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+ # When using transport=rest, the client request will encode enums as
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+ # numbers rather than strings.
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+ # @!attribute [rw] java_settings
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+ # @return [::Google::Api::JavaSettings]
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+ # Settings for legacy Java features, supported in the Service YAML.
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+ # @!attribute [rw] cpp_settings
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+ # @return [::Google::Api::CppSettings]
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+ # Settings for C++ client libraries.
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+ # @!attribute [rw] php_settings
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+ # @return [::Google::Api::PhpSettings]
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+ # Settings for PHP client libraries.
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+ # @!attribute [rw] python_settings
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+ # @return [::Google::Api::PythonSettings]
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+ # Settings for Python client libraries.
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+ # @!attribute [rw] node_settings
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+ # @return [::Google::Api::NodeSettings]
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+ # Settings for Node client libraries.
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+ # @!attribute [rw] dotnet_settings
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+ # @return [::Google::Api::DotnetSettings]
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+ # Settings for .NET client libraries.
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+ # @!attribute [rw] ruby_settings
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+ # @return [::Google::Api::RubySettings]
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+ # Settings for Ruby client libraries.
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+ # @!attribute [rw] go_settings
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+ # @return [::Google::Api::GoSettings]
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+ # Settings for Go client libraries.
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+ class ClientLibrarySettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # This message configures the settings for publishing [Google Cloud Client
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+ # libraries](https://cloud.google.com/apis/docs/cloud-client-libraries)
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+ # generated from the service config.
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+ # @!attribute [rw] method_settings
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+ # @return [::Array<::Google::Api::MethodSettings>]
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+ # A list of API method settings, e.g. the behavior for methods that use the
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+ # long-running operation pattern.
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+ # @!attribute [rw] new_issue_uri
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+ # @return [::String]
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+ # Link to a place that API users can report issues. Example:
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+ # https://issuetracker.google.com/issues/new?component=190865&template=1161103
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+ # @!attribute [rw] documentation_uri
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+ # @return [::String]
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+ # Link to product home page. Example:
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+ # https://cloud.google.com/asset-inventory/docs/overview
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+ # @!attribute [rw] api_short_name
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+ # @return [::String]
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+ # Used as a tracking tag when collecting data about the APIs developer
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+ # relations artifacts like docs, packages delivered to package managers,
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+ # etc. Example: "speech".
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+ # @!attribute [rw] github_label
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+ # @return [::String]
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+ # GitHub label to apply to issues and pull requests opened for this API.
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+ # @!attribute [rw] codeowner_github_teams
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+ # @return [::Array<::String>]
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+ # GitHub teams to be added to CODEOWNERS in the directory in GitHub
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+ # containing source code for the client libraries for this API.
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+ # @!attribute [rw] doc_tag_prefix
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+ # @return [::String]
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+ # A prefix used in sample code when demarking regions to be included in
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+ # documentation.
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+ # @!attribute [rw] organization
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+ # @return [::Google::Api::ClientLibraryOrganization]
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+ # For whom the client library is being published.
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+ # @!attribute [rw] library_settings
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+ # @return [::Array<::Google::Api::ClientLibrarySettings>]
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+ # Client library settings. If the same version string appears multiple
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+ # times in this list, then the last one wins. Settings from earlier
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+ # settings with the same version string are discarded.
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+ class Publishing
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Settings for Java client libraries.
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+ # @!attribute [rw] library_package
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+ # @return [::String]
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+ # The package name to use in Java. Clobbers the java_package option
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+ # set in the protobuf. This should be used **only** by APIs
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+ # who have already set the language_settings.java.package_name" field
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+ # in gapic.yaml. API teams should use the protobuf java_package option
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+ # where possible.
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+ #
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+ # Example of a YAML configuration::
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+ #
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+ # publishing:
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+ # java_settings:
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+ # library_package: com.google.cloud.pubsub.v1
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+ # @!attribute [rw] service_class_names
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+ # @return [::Google::Protobuf::Map{::String => ::String}]
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+ # Configure the Java class name to use instead of the service's for its
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+ # corresponding generated GAPIC client. Keys are fully-qualified
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+ # service names as they appear in the protobuf (including the full
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+ # the language_settings.java.interface_names" field in gapic.yaml. API
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+ # teams should otherwise use the service name as it appears in the
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+ # protobuf.
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+ #
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+ # Example of a YAML configuration::
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+ #
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+ # publishing:
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+ # java_settings:
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+ # service_class_names:
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+ # - google.pubsub.v1.Publisher: TopicAdmin
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+ # - google.pubsub.v1.Subscriber: SubscriptionAdmin
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class JavaSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+
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+ # @!attribute [rw] key
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+ # @return [::String]
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+ # @!attribute [rw] value
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+ # @return [::String]
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+ class ServiceClassNamesEntry
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+ end
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+
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+ # Settings for C++ client libraries.
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class CppSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Settings for Php client libraries.
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class PhpSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Settings for Python client libraries.
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class PythonSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Settings for Node client libraries.
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class NodeSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Settings for Dotnet client libraries.
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class DotnetSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Settings for Ruby client libraries.
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class RubySettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Settings for Go client libraries.
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+ # @!attribute [rw] common
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+ # @return [::Google::Api::CommonLanguageSettings]
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+ # Some settings.
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+ class GoSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Describes the generator configuration for a method.
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+ # @!attribute [rw] selector
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+ # @return [::String]
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+ # The fully qualified name of the method, for which the options below apply.
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+ # This is used to find the method to apply the options.
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+ # @!attribute [rw] long_running
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+ # @return [::Google::Api::MethodSettings::LongRunning]
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+ # Describes settings to use for long-running operations when generating
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+ # API methods for RPCs. Complements RPCs that use the annotations in
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+ # google/longrunning/operations.proto.
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+ #
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+ # Example of a YAML configuration::
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+ #
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+ # publishing:
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+ # method_behavior:
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+ # - selector: CreateAdDomain
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+ # long_running:
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+ # initial_poll_delay:
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+ # seconds: 60 # 1 minute
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+ # poll_delay_multiplier: 1.5
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+ # max_poll_delay:
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+ # seconds: 360 # 6 minutes
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+ # total_poll_timeout:
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+ # seconds: 54000 # 90 minutes
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+ class MethodSettings
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+
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+ # Describes settings to use when generating API methods that use the
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+ # long-running operation pattern.
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+ # All default values below are from those used in the client library
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+ # generators (e.g.
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+ # [Java](https://github.com/googleapis/gapic-generator-java/blob/04c2faa191a9b5a10b92392fe8482279c4404803/src/main/java/com/google/api/generator/gapic/composer/common/RetrySettingsComposer.java)).
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+ # @!attribute [rw] initial_poll_delay
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+ # @return [::Google::Protobuf::Duration]
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+ # Initial delay after which the first poll request will be made.
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+ # Default value: 5 seconds.
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+ # @!attribute [rw] poll_delay_multiplier
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+ # @return [::Float]
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+ # Multiplier to gradually increase delay between subsequent polls until it
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+ # reaches max_poll_delay.
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+ # Default value: 1.5.
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+ # @!attribute [rw] max_poll_delay
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+ # @return [::Google::Protobuf::Duration]
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+ # Maximum time between two subsequent poll requests.
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+ # Default value: 45 seconds.
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+ # @!attribute [rw] total_poll_timeout
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+ # @return [::Google::Protobuf::Duration]
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+ # Total polling timeout.
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+ # Default value: 5 minutes.
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+ class LongRunning
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+ end
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+
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+ # The organization for which the client libraries are being published.
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+ # Affects the url where generated docs are published, etc.
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+ module ClientLibraryOrganization
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+ # Not useful.
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+ CLIENT_LIBRARY_ORGANIZATION_UNSPECIFIED = 0
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+
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+ # Google Cloud Platform Org.
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+ CLOUD = 1
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+
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+ # Ads (Advertising) Org.
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+ ADS = 2
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+
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+ # Photos Org.
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+ PHOTOS = 3
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+
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+ # Street View Org.
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+ STREET_VIEW = 4
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+ end
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+
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+ # To where should client libraries be published?
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+ module ClientLibraryDestination
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+ # Client libraries will neither be generated nor published to package
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+ # managers.
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+ CLIENT_LIBRARY_DESTINATION_UNSPECIFIED = 0
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+
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+ # Generate the client library in a repo under github.com/googleapis,
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+ # but don't publish it to package managers.
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+ GITHUB = 10
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+
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+ # Publish the library to package managers like nuget.org and npmjs.com.
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+ PACKAGE_MANAGER = 20
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+ end
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+ end
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+ end
@@ -0,0 +1,71 @@
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+ # frozen_string_literal: true
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+
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+ # Copyright 2022 Google LLC
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+ #
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+ # Licensed under the Apache License, Version 2.0 (the "License");
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+ # you may not use this file except in compliance with the License.
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+ # You may obtain a copy of the License at
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+ #
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+ # https://www.apache.org/licenses/LICENSE-2.0
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+ #
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+ # Unless required by applicable law or agreed to in writing, software
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+ # distributed under the License is distributed on an "AS IS" BASIS,
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+ # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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+ # See the License for the specific language governing permissions and
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+ # limitations under the License.
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+
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+ # Auto-generated by gapic-generator-ruby. DO NOT EDIT!
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+
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+
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+ module Google
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+ module Api
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+ # The launch stage as defined by [Google Cloud Platform
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+ # Launch Stages](https://cloud.google.com/terms/launch-stages).
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+ module LaunchStage
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+ # Do not use this default value.
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+ LAUNCH_STAGE_UNSPECIFIED = 0
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+
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+ # The feature is not yet implemented. Users can not use it.
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+ UNIMPLEMENTED = 6
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+
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+ # Prelaunch features are hidden from users and are only visible internally.
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+ PRELAUNCH = 7
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+
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+ # Early Access features are limited to a closed group of testers. To use
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+ # these features, you must sign up in advance and sign a Trusted Tester
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+ # agreement (which includes confidentiality provisions). These features may
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+ # be unstable, changed in backward-incompatible ways, and are not
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+ # guaranteed to be released.
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+ EARLY_ACCESS = 1
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+
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+ # Alpha is a limited availability test for releases before they are cleared
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+ # for widespread use. By Alpha, all significant design issues are resolved
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+ # and we are in the process of verifying functionality. Alpha customers
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+ # need to apply for access, agree to applicable terms, and have their
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+ # projects allowlisted. Alpha releases don't have to be feature complete,
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+ # no SLAs are provided, and there are no technical support obligations, but
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+ # they will be far enough along that customers can actually use them in
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+ # test environments or for limited-use tests -- just like they would in
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+ # normal production cases.
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+ ALPHA = 2
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+
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+ # Beta is the point at which we are ready to open a release for any
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+ # customer to use. There are no SLA or technical support obligations in a
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+ # Beta release. Products will be complete from a feature perspective, but
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+ # may have some open outstanding issues. Beta releases are suitable for
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+ # limited production use cases.
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+ BETA = 3
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+
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+ # GA features are open to all developers and are considered stable and
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+ # fully qualified for production use.
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+ GA = 4
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+
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+ # Deprecated features are scheduled to be shut down and removed. For more
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+ # information, see the "Deprecation Policy" section of our [Terms of
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+ # Service](https://cloud.google.com/terms/)
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+ # and the [Google Cloud Platform Subject to the Deprecation
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+ # Policy](https://cloud.google.com/terms/deprecation) documentation.
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+ DEPRECATED = 5
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+ end
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+ end
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+ end
@@ -145,6 +145,9 @@ module Google
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  # @!attribute [r] conversation
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  # @return [::String]
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  # Output only. The Conversation that this Analysis Operation belongs to.
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+ # @!attribute [r] annotator_selector
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
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+ # Output only. The annotator selector used for the analysis (if any).
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  class CreateAnalysisOperationMetadata
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  include ::Google::Protobuf::MessageExts
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  extend ::Google::Protobuf::MessageExts::ClassMethods
@@ -249,6 +252,77 @@ module Google
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  extend ::Google::Protobuf::MessageExts::ClassMethods
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  end
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+ # The request to ingest conversations.
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+ # @!attribute [rw] gcs_source
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::GcsSource]
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+ # A cloud storage bucket source.
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+ # @!attribute [rw] transcript_object_config
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::TranscriptObjectConfig]
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+ # Configuration for when `source` contains conversation transcripts.
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+ # @!attribute [rw] parent
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+ # @return [::String]
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+ # Required. The parent resource for new conversations.
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+ # @!attribute [rw] conversation_config
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig]
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+ # Configuration that applies to all conversations.
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+ class IngestConversationsRequest
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+
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+ # Configuration for Cloud Storage bucket sources.
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+ # @!attribute [rw] bucket_uri
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+ # @return [::String]
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+ # Required. The Cloud Storage bucket containing source objects.
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+ class GcsSource
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Configuration for processing transcript objects.
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+ # @!attribute [rw] medium
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::Conversation::Medium]
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+ # Required. The medium transcript objects represent.
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+ class TranscriptObjectConfig
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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+ # Configuration that applies to all conversations.
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+ # @!attribute [rw] agent_id
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+ # @return [::String]
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+ # An opaque, user-specified string representing the human agent who handled
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+ # the conversations.
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+ class ConversationConfig
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+ end
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+
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+ # The metadata for an IngestConversations operation.
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+ # @!attribute [r] create_time
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+ # @return [::Google::Protobuf::Timestamp]
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+ # Output only. The time the operation was created.
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+ # @!attribute [r] end_time
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+ # @return [::Google::Protobuf::Timestamp]
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+ # Output only. The time the operation finished running.
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+ # @!attribute [r] request
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest]
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+ # Output only. The original request for ingest.
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+ # @!attribute [r] partial_errors
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+ # @return [::Array<::Google::Rpc::Status>]
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+ # Output only. Partial errors during ingest operation that might cause the operation
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+ # output to be incomplete.
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+ class IngestConversationsMetadata
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
318
+ end
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+
320
+ # The response to an IngestConversations operation.
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+ class IngestConversationsResponse
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
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+ end
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+
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  # The request to create an analysis.
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  # @!attribute [rw] parent
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  # @return [::String]
@@ -316,6 +390,63 @@ module Google
316
390
  extend ::Google::Protobuf::MessageExts::ClassMethods
317
391
  end
318
392
 
393
+ # The request to analyze conversations in bulk.
394
+ # @!attribute [rw] parent
395
+ # @return [::String]
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+ # Required. The parent resource to create analyses in.
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+ # @!attribute [rw] filter
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+ # @return [::String]
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+ # Required. Filter used to select the subset of conversations to analyze.
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+ # @!attribute [rw] analysis_percentage
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+ # @return [::Float]
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+ # Required. Percentage of selected conversation to analyze, between
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+ # [0, 100].
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+ # @!attribute [rw] annotator_selector
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::AnnotatorSelector]
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+ # To select the annotators to run and the phrase matchers to use
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+ # (if any). If not specified, all annotators will be run.
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+ class BulkAnalyzeConversationsRequest
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+ include ::Google::Protobuf::MessageExts
410
+ extend ::Google::Protobuf::MessageExts::ClassMethods
411
+ end
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+
413
+ # The metadata for a bulk analyze conversations operation.
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+ # @!attribute [rw] create_time
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+ # @return [::Google::Protobuf::Timestamp]
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+ # The time the operation was created.
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+ # @!attribute [rw] end_time
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+ # @return [::Google::Protobuf::Timestamp]
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+ # The time the operation finished running.
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+ # @!attribute [rw] request
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+ # @return [::Google::Cloud::ContactCenterInsights::V1::BulkAnalyzeConversationsRequest]
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+ # The original request for bulk analyze.
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+ # @!attribute [rw] completed_analyses_count
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+ # @return [::Integer]
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+ # The number of requested analyses that have completed successfully so far.
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+ # @!attribute [rw] failed_analyses_count
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+ # @return [::Integer]
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+ # The number of requested analyses that have failed so far.
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+ # @!attribute [rw] total_requested_analyses_count
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+ # @return [::Integer]
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+ # Total number of analyses requested. Computed by the number of conversations
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+ # returned by `filter` multiplied by `analysis_percentage` in the request.
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+ class BulkAnalyzeConversationsMetadata
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+ include ::Google::Protobuf::MessageExts
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+ extend ::Google::Protobuf::MessageExts::ClassMethods
436
+ end
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+
438
+ # The response for a bulk analyze conversations operation.
439
+ # @!attribute [rw] successful_analysis_count
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+ # @return [::Integer]
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+ # Count of successful analyses.
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+ # @!attribute [rw] failed_analysis_count
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+ # @return [::Integer]
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+ # Count of failed analyses.
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+ class BulkAnalyzeConversationsResponse
446
+ include ::Google::Protobuf::MessageExts
447
+ extend ::Google::Protobuf::MessageExts::ClassMethods
448
+ end
449
+
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  # The request to export insights.
320
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  # @!attribute [rw] big_query_destination
321
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  # @return [::Google::Cloud::ContactCenterInsights::V1::ExportInsightsDataRequest::BigQueryDestination]
@@ -588,6 +719,15 @@ module Google
588
719
  extend ::Google::Protobuf::MessageExts::ClassMethods
589
720
  end
590
721
 
722
+ # The request to delete an issue.
723
+ # @!attribute [rw] name
724
+ # @return [::String]
725
+ # Required. The name of the issue to delete.
726
+ class DeleteIssueRequest
727
+ include ::Google::Protobuf::MessageExts
728
+ extend ::Google::Protobuf::MessageExts::ClassMethods
729
+ end
730
+
591
731
  # Request to get statistics of an issue model.
592
732
  # @!attribute [rw] issue_model
593
733
  # @return [::String]